BlackBerry basics troubleshooting
No application opens when I press a Convenience key
Verify that you have not deleted the application that you assigned to the key. Assign a different application to the key.
Some features are not available on my device
Depending on your wireless service plan or the type of email account that is associated with your BlackBerry device, some features might not be available on your device. If your device is associated with an email account that uses a BlackBerry Enterprise Server, your organization might not have set up some features or might prevent you from using some features or options. If an administrator has set an option for you, a red lock indicator appears beside the option field. For more information about the features that are available on your device, contact your wireless service provider or administrator.

Shortcuts

Phone shortcuts
To answer a call, press the Send key. To insert a plus sign (+) when typing a phone number, press the O key. To add an extension to a phone number, press the X key. Type the extension number. To set up speed dial for a contact, on the Home screen or in the phone, hold a key. To turn on the speakerphone during a call, press the Speakerphone key. To turn off the speakerphone during a call, press the Speakerphone key. To switch the audio path to wired headphones during a call, press the Speakerphone key. To switch back to the previous audio path, press the Speakerphone key again. To check your voice mail, hold 1. To type a letter in a phone number field, press the Alt key and the letter key. To view your contact list in the phone, hold the Send key. To switch phone numbers, in the phone, click your active phone number. Click a phone number.
Camera and video camera shortcuts
To take a picture, press the Right Convenience key. To zoom in to a subject before taking a picture, press the Volume Up key. To zoom out from a subject before taking a picture, press the Volume Down key. To change the flash mode for a picture or to turn on low-light mode for a video, press the Space key.

Media shortcuts

To pause a video or song, press the Mute key. To resume playing a video or song, press the Mute key. To move to the controls at the bottom of the screen when you are viewing a list of songs, press the Space key. To play the next song in a category, press N. To play the previous song in a category, press P. To amplify the volume for songs, ring tones, and videos, press the Volume Up key until you reach the highest volume setting. Press the Volume Up key four times quickly. To rotate a picture, press L. To zoom in to a picture, press 3. To zoom to the original picture size, press 7. To zoom out from a picture, press 9. To zoom to the original picture size, press 7. To fit a picture to the screen size, press 1.

Message shortcuts

In a message To reply to a message, press R. To reply to all in an email message or a PIN message, press L. To forward a message, press F. To file a highlighted email message, press I. To view the email address of a contact, highlight the contact in an email message. Press Q. To view the display name, press Q again. To move to the last cursor position after you close and reopen a received email message or PIN message, press G. In a message list To open a highlighted message, press the Enter key. To compose a message from a message list, press C. To mark a message as opened or unopened, press the Alt key and U. To view received messages, press the Alt key and I. To view sent messages, press the Alt key and O. To view voice mail messages, press the Alt key and V. To view SMS text messages, press the Alt key and S. To view call logs, press the Alt key and P. To view all your messages, press the Escape key. Move around a message list To move up a screen, press the Shift key and the Space key. To move down a screen, press the Space key.
To move to the top of a message list, press T. To move to the bottom of a message list, press B. To move to the next date, press N. To move to the previous date, press P. To move to the next unopened item, press U. To move to the next related message, press J. To move to the previous related message, press K.

Typing shortcuts

To insert a period, press the Space key twice. The next letter is capitalized. To capitalize a letter, hold the letter key until the capitalized letter appears. To type the alternate character on a key, press the Alt key and the character key. To type an accented or special character, hold the letter key and roll the trackball to the left or right. For example, to type , hold U and roll the trackball to the left until appears. Release the letter key when the accented or special character appears. To type a number in a number field, press a number key. You do not need to press the Alt key. To type a number in a text field, hold the Alt key and press the number key. To turn on NUM lock, press the Alt key and the Left Shift key. To turn off NUM lock, press the Shift key. To turn on CAP lock, press the Alt key and the Right Shift key. To turn off CAP lock, press the Shift key. To switch typing input languages, in the device options, on the Language screen, verify that the Use Input Language Shortcut field is set to Yes. Hold the Alt key and press the Enter key. Continue to hold the Alt key and highlight a language. Release the Alt key. Insert symbols To insert an at sign (@) or a period (.) in an email address field, press the Space key. To type a symbol, press the Symbol key. Type the letter that appears below the symbol. Work with text To highlight a line of text, press the Shift key and roll the trackball up or down. To highlight text character by character, hold the Shift key and roll the trackball left or right. To cancel a text selection, press the Escape key. To cut highlighted text when typing, press the Shift key and the Backspace/Delete key. To copy highlighted text when typing, press the Alt key and click the trackball. To paste highlighted text when typing, press the Shift key and click the trackball.

Improve sound quality during a call
You can only change sound quality for the earpiece on your BlackBerry device. 1. During a call, press the Menu key. 2. Click Enhance Call Audio. 3. Select a bass or treble option.
Improve sound quality for all calls
You can only change sound quality for the earpiece on your BlackBerry device. 1. 2. 3. 4. 5. 6. In the phone, press the Menu key. Click Options. Click General Options. Change the Enhance Call Audio field. Press the Menu key. Click Save.

Voice mail

Check your voice mail
Verify that you have a voice mail access number. Depending on your theme, you might be able to check your voice mail from the Home screen. 1. In the phone, press the Menu key. 2. Click Call Voice Mail.
Change the voice mail access number
If a voice mail access number is not already set on your BlackBerry device, you can type the access number for a different voice mail system. If you have more than one phone number associated with your device, you can only set the voice mail access number for the active phone number. 1. 2. 3. 4. 5. 6. In the phone, press the Menu key. Click Options. Click Voice Mail. Type a voice mail access number and a password. Press the Menu key. Click Save.

Speed dial

Set up speed dial for a contact
1. 2. 3. 4. In the phone, press the Menu key. Click View Speed Dial List. Click an unassigned key. Click New Speed Dial.
5. Click a contact. To make a call using speed dial, in the phone, on the Home screen, in a message, or in a message list, hold the key that you assigned to the contact.
Change the contact assigned to a speed dial key
1. 2. 3. 4. In the phone, press the Menu key. Click View Speed Dial List. Click a contact or phone number. Perform one of the following actions: To change the contact that is assigned to a speed dial key, click Edit. Click a new contact. To assign the contact to a different speed dial key, click Move. Roll the trackball to move the contact to the new speed dial key. Click the trackball. To delete the contact from the speed dial list, click Delete.

Forward calls

Verify that you have one or more call forwarding numbers. 1. 2. 3. 4. 5. 6. 7. In the phone, press the Menu key. Click Options. Click Call Forwarding. Press the Menu key. Click a call forwarding number. Press the Menu key. Click Save.
To stop forwarding calls, change the Forward All Calls field to Do Not Forward.
Add a call forwarding phone number
1. 2. 3. 4. 5. 6. 7. 8. 9. In the phone, press the Menu key. Click Options. Click Call Forwarding. Press the Menu key. Click New Number. Type a phone number. Press the Enter key. Press the Menu key. Click Close.
Change a call forwarding phone number
You can only change call forwarding phone numbers that you have added. 1. 2. 3. 4. 5. 6. 7. 8. 9. In the phone, press the Menu key. Click Options. Click Call Forwarding. Press the Menu key. Click Edit Numbers. Click a phone number. Click Edit. Change the phone number. Click the trackball.
Delete a call forwarding phone number
You can only delete call forwarding phone numbers that you have added. 1. 2. 3. 4. 5. 6. 7. In the phone, press the Menu key. Click Options. Click Call Forwarding. Press the Menu key. Click Edit Numbers. Click a phone number. Click Delete.

Call blocking

About call blocking
You can block all incoming calls or block incoming calls only when you roam to another wireless network. You can also block all outgoing calls and all outgoing international calls, or you can block outgoing international calls only when you roam to another wireless network. If you have more than one phone number associated with your BlackBerrydevice, you can change call blocking options for the active phone number only.
Prerequisites: Call blocking
Verify that your wireless service plan includes this service. Verify that your wireless service provider has set up your SIM card for this service. Verify that your wireless service provider has provided you with a call blocking password.

Block calls

1. 2. 3. 4. 5. 6. 7. In the phone, press the Menu key. Click Options. Click Call Barring. Highlight a call blocking option. Press the Menu key. Click Enable. Type your call blocking password.
To stop blocking calls, highlight a call blocking option. Press the Menu key. Click Disable.
Change the call blocking password
1. 2. 3. 4. 5. In the phone, press the Menu key. Click Options. Click Call Barring. Press the Menu key. Click Change Password.

Fixed dialing

About fixed dialing
If you turn on fixed dialing, you can only make calls to contacts that appear in your fixed dialing list. You can make an emergency call when fixed dialing is turned on, even if the emergency number does not appear in your fixed dialing list. If your wireless service plan includes SMS text messaging, you can also send SMS text messages to contacts that appear in your fixed dialing list.

Set picture size

1. 2. 3. 4. 5. In the camera, press the Menu key. Click Options. Set the Picture Size field. Press the Menu key. Click Save.

Set picture quality

You can set the fineness of detail that the camera captures in pictures. The finer the detail of a picture, the more memory the picture requires. 1. 2. 3. 4. 5. In the camera, press the Menu key. Click Options. Set the Picture Quality field. Press the Menu key. Click Save.
Apply a color effect to pictures
You can apply a sepia or black-and-white color effect to pictures that you take. 1. 2. 3. 4. 5. In the camera, press the Menu key. Click Options. Change the Color Effect field. Press the Menu key. Click Save.
Camera and video camera troubleshooting
I cannot save pictures or videos
Your BlackBerry device memory or media card might not have enough available memory to store pictures or videos. Try performing the following actions: If you are trying to save a picture to your device memory, delete old data or messages from your device. If you are trying to save a picture or video on your media card, delete old media files. In the camera options, verify that the Picture Quality field is not set to Superfine. Superfine pictures use more memory than fine or normal pictures. Increase the maximum amount of memory available for pictures.
The flash dims or turns off
If the battery power level drops below 20 percent, the flash dims to conserve battery power. In cold temperatures, when the battery power level drops below 20 percent, the flash might turn off.
Some pictures that I take are blurry
In low lighting conditions, the camera might compensate for the lack of exposure by using a slower shutter speed. If you move the camera before the shutter clicks, the picture might be blurry. If the camera is using a slower shutter speed and the viewfinder is not occupying the full screen, an exclamation point indicator appears at the bottom of the screen.
Transferring and downloading media files
About transferring media files
You can connect your BlackBerry device to your computer to transfer files between your device and your computer, or you can use Bluetooth technology to send media files to or receive media files from a Bluetooth enabled device. If you connect your device to your computer, you can transfer files between your media card and your computer using mass storage mode, or you can transfer media files between your device and your computer using the media manager tool of the BlackBerry Desktop Manager. For more information about using the media manager tool, see the Media Manager Online Help. If you turn on media card encryption and you transfer files to your media card using mass storage mode or Bluetooth technology, your device does not encrypt the transferred files. If you transfer encrypted files from your media card using mass storage mode or Bluetooth technology, you cannot decrypt the files on your computer or on a Bluetooth enabled device.

Transfer a file between your device and your computer using the Roxio Media Manager
1. Connect your BlackBerry device to your computer. 2. On your computer, open the BlackBerry Desktop Manager. 3. Double-click Media Manager. 4. Drag a file or folder from one location to another. For more information about transferring and managing media files, see the online help that is available in the Roxio Media Manager.
Transfer a file between your device and your computer in mass storage mode
Verify that mass storage mode is turned on. 1. 2. 3. 4. Connect your BlackBerry device to your computer. On your computer, double-click My Computer. In the Devices with Removable Storage section, click Removable Disk. Drag a file from one location to another.
To exit mass storage mode, disconnect your device from your computer.
Save a song or video from a web page
1. 2. 3. 4. In the browser, click a link for a song or video. Click Save. Type a name for the song or video. Click Save.
Receive a media file using Bluetooth technology
Verify that Bluetooth technology is turned on and that your BlackBerry device is paired with a Bluetooth enabled device. 1. 2. 3. 4. 5. In the media application, click a media type. Press the Menu key. Click Receive Using Bluetooth. Click Yes. Click Save.

Send a media file

If you send a media file using Bluetooth technology, verify that Bluetooth technology is turned on and that your BlackBerry device is paired with a Bluetooth enabled device. You can only send media files that you added. 1. 2. 3. 4. 5. In the media application, click a media type. If necessary, click a category. Highlight a media file. Press the Menu key. Click one of the following menu items: Send As Email Send As MMS Send Using Bluetooth

Download a ring tone

Verify that your wireless service provider supports this feature. 1. In the media application, click Ring Tones. 2. Click All Ring Tones. 3. Press the Menu key. 4. Click Download Ring Tones.
Download a Home screen background
Verify that your wireless service provider supports this feature. 1. In the media application, click Pictures. 2. Click My Pictures. 3. Press the Menu key. 4. Click Download Images.
Playing media files and recording voice notes

Play a media file

1. In the media application, click a media type. 2. If necessary, click a category. 3. Click a song, ring tone, video, or voice note.
Play a song or video on a web page
1. In the browser, click a link for a song or video. 2. Click Open.

Shuffle songs

1. In the media application, click Music. 2. Perform one of the following actions: To shuffle all songs, click Shuffle Songs. To shuffle all the songs in a category, click a category. Click a song. Press the Menu key. Click Shuffle. To stop shuffling songs, press the Menu key. Click Shuffle.

Pause a media file

Sending messages

Send an email message
1. In a message list, press the key. 2. Click Compose Email. 3. In the To field, perform one of the following actions: Type an email address. Type a contact name. Type part of a contact name. Click a contact. 4. Type a message. 5. Press the key. 6. Click Send.

Send a PIN message

1. In a message list, press the Menu key. 2. Click Compose PIN. 3. In the To field, perform one of the following actions: Type a PIN. Click the trackball. Type a contact name. Click the trackball. Type part of a contact name. Click a contact. 4. Type a message. 5. Press the Menu key. 6. Click Send.

Send an SMS text message

1. In a message list, press the key. 2. Click Compose SMS. 3. Perform one of the following actions: If the contact is not in your address book, click Use Once. Type an SMS phone number (include the country code and area code). Click the trackball. If the contact is in your address book, click a contact. 4. Type a message. 5. Click the trackball. 6. Click Send.

Send an MMS message

1. In a message list, press the key. 2. Click Compose MMS. 3. Perform one of the following actions: If the contact is not in your address book, click [Use Once]. Click Email or Phone. Type an email address or an MMS phone number. Click the trackball. If the contact is in your address book, click a contact. Click an email address or MMS phone number. 4. Type a message. 5. Press the key. 6. Click Send.

Reply to a message

1. In a message, click the trackball.
2. Click Reply or Reply to All.

Forward a message

You cannot forward MMS messages that contain content that is copyright protected. 1. In a message, press the Menu key. 2. Perform one of the following actions: Click Forward. Click Forward As. Click a message type.

Resend a message

1. In a sent message, press the Menu key. 2. Perform one of the following actions: To change the message, click Edit. Change the message. Click the trackball. Click Send. To change the recipients, click Edit. Highlight a contact. Press the Menu key. Click Change Address. Click a new contact. Click the trackball. Click Send. To resend the message without changing it, click Resend.

File an email message

Verify that wireless email reconciliation is turned on. 1. 2. 3. 4. 5. 6. In a message list, highlight an email message. Press the Menu key. Click File. Highlight a message folder. Press the Menu key. Click File.
Add, change, or delete an email message folder
You can add, change, or delete email message folders in the email application on your computer. If wireless email reconciliation is turned on, your BlackBerry device receives changes that you make to the email message folder on your computer over the wireless network. If wireless email reconciliation is turned off or is not available for your device, reconcile the changes using the email settings tool of the BlackBerry Desktop Manager. For more information about email reconciliation, see theBlackBerry Desktop Software Online Help.
Forward messages from a specific email message folder to your device
Verify that your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature. For more information, contact your administrator. 1. 2. 3. 4. 5. 6. 7. 8. In a message list, press the Menu key. Click Options. Click Email Settings. Press the Menu key. Click Folder Redirection. Select the check box beside an email message folder. Press the Menu key. Click Save.
Note: If you click the Select All menu item, all email messages, including email messages that appear in the sent items folder in the email application on your computer, appear on your device.
Stop storing messages sent from your device on your computer
1. In a message list, press the Menu key. 2. Click Options. 3. Click Email Settings. 4. Change the Save Copy In Sent Folder field to No. 5. Press the Menu key. 6. Click Save.
Stop storing messages sent from your computer on your device
1. 2. 3. 4. 5. 6. 7. 8. In a message list, press the Menu key. Click Options. Click Email Settings. Press the Menu key. Click Folder Redirection. Clear the check box beside the Sent Items folder. Press the Menu key. Click Save.

Email message filters

About email message filters
You can create email message filters to specify which email messages are forwarded to your BlackBerry device and which remain in the email application on your computer. Email message filters are applied to email messages based on the order in which they appear in your list of email message filters. If you create multiple email message filters that could apply to the same email message, you must decide which one should be applied first by placing that filter higher in the list.
Create an email message filter
Verify that your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature. For more information, contact your administrator. If you use the BlackBerry Internet Service, see the BlackBerry Internet Service Online Help for more information. 1. 2. 3. 4. 5. 6. 7. 8. 9. In a message list, press the Menu key. Click Options. Click Email Filters. Press the Menu key. Click New. Type a name for the email message filter. Set the email message filter options. Press the Menu key. Click Save.

Stop receiving messages from a cell broadcast channel
Verify that your wireless service provider does not use the cell broadcast channel to manage services, such as preferred rates, based on your location. 1. 2. 3. 4. 5. In the device options, click Advanced Options. Click Cell Broadcast. Highlight a cell broadcast channel. Press the Menu key. Perform one of the following actions: To stop receiving messages from the cell broadcast channel, click Disable. To delete the cell broadcast channel, click Delete Channel.
Rename a cell broadcast channel
1. 2. 3. 4. 5. 6. 7. In the device options, click Advanced Options. Click Cell Broadcast. Highlight a cell broadcast channel. Press the Menu key. Click Set Nickname. Type a name for the cell broadcast channel. Click OK.

MMS messages

MMS message basics

About MMS messages

With an MMS phone number, you can send and receive MMS messages that contain media files such as.jpg,.gif,.wbmp,.midi,.vcf (vCard),.ics (iCalendar),.avi,.mpg, or.mov files. An MMS phone number is a phone number that your wireless service provider sets up for MMS messaging. If you have more than one phone number associated with your BlackBerry device, your device sends MMS messages using the first phone number that appears in the drop-down list at the top of the Phone screen.
Prerequisites: MMS messaging
Verify that your BlackBerry device supports MMS messaging. Verify that your wireless service plan includes this service. For more information, contact your wireless service provider or administrator.
Find your MMS phone number
In the phone, your phone number appears at the top of the screen. If your wireless service provider has set up your BlackBerry device for MMS messaging, this number is also your MMS phone number. If you have more than one phone number associated with your device, the first phone number that appears in the drop-down list at the top of the screen is your MMS phone number.
Create a slide show in an MMS message
1. When composing an MMS message, press the Menu key. 2. Click one of the following menu items: Attach Picture Attach Audio Attach Video Attach Voice Note 3. Click a media file. 4. To add another media file, repeat steps 1 to 3. 5. To customize the slide show, perform any of the following actions: To add text to a slide, highlight the empty field below the attachment. Type text. To change how long a slide appears, change the Slide Duration field.
To move an item on a slide, click the item. Click Move Field. Roll the trackball to the new location. Click the trackball.

MMS message attachments

Attach a media file to an MMS message
1. When composing an MMS message, press the Menu key. 2. Click one of the following menu items: Attach Picture Attach Audio Attach Video Attach Voice Note 3. Click a media file.
Attach an appointment to an MMS message

Typing tips for the Korean typing input method
To type the alternate character on a key, press the key twice. To type a number, hold the number key. To convert a Hangul character to its equivalent Chinese character, in the device options, on the Language screen, verify that the Use Space for Han Homonyms check box is selected. Highlight the character. Press the Space key.

Spelling checker

1. In the device options, click Spell Check. 2. Select the Spell Check Email Before Sending option. 3. Press the Menu key.

4. Click Save.

Change options for checking spelling
You can change the type and length of words that the spelling checker includes when checking spelling. 1. 2. 3. 4. In the device options, click Spell Check. Select or clear the check box beside one or more options. Press the Menu key. Click Save.
Add a word to the custom dictionary
1. 2. 3. 4. 5. 6. In the device options, click Spell Check. Click Custom Dictionary. Press the Menu key. Click New. Type a word or letter combination. Click the trackball.
Change a word in the custom dictionary
1. 2. 3. 4. 5. 6. 7. In the device options, click Spell Check. Click Custom Dictionary. Highlight a word. Press the Menu key. Click Edit. Change the word. Click the trackball.
Delete a word from the custom dictionary
1. 2. 3. 4. 5. In the device options, click Spell Check. Click Custom Dictionary. Highlight a word. Press the Menu key. Click Delete.

Custom dictionary

About the custom dictionary
If the typing input language for your BlackBerry device is Arabic or Russian, and you type a word or letter combination that your device does not recognize, your device adds the word or letter combination to the custom dictionary. You can also add words or letter combinations manually to the custom dictionary. Your device deletes words from the custom dictionary if you do not use them.
Add a custom dictionary item
Verify that the typing input language is set to Arabic or Russian. 1. 2. 3. 4. 5. 6. In the device options, click Custom Dictionary. Press the Menu key. Click New. Type a word or letter combination. Click the trackball. Click Save.

About backing up and restoring device data
If you have installed the BlackBerry Desktop Software on your computer, you can back up and restore most of your BlackBerry device data, including messages, organizer data, fonts, saved searches, and browser bookmarks using the backup and restore tool of the BlackBerry Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. If your device is associated with an email account that uses a BlackBerry Enterprise Server, you might be able to restore synchronized organizer data to your device over the wireless network. To restore synchronized organizer data over the wireless network, you must have an activation password. For more information, contact your administrator.
Prerequisites: Wireless data restoration
Verify that your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature. For more information, contact your administrator. Verify that your administrator has provided you with an enterprise activation password. Verify that your device is connected to the wireless network.

Delete all device data

Verify that you have a backup copy of your BlackBerry device data. CAUTION: If you have turned on content protection, the process for deleting all device data can take up to an hour to complete. You cannot stop the process after you start it. If you reset your device, the process continues after the device restarts. 1. In the device options, click Security Options. 2. 3. 4. 5. 6. 7. Click General Settings. Press the Menu key. Click Wipe Handheld. To delete all third-party applications from your device, select the Include third-party applications check box. Click Continue. Type blackberry.
Empty the deleted items folder on your computer from your device
Verify that your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature and that wireless email reconciliation is turned on. For more information, contact your administrator.
In a message list, press the Menu key. Click Options. Click Email Reconciliation. Press the Menu key.
5. Click Purge Deleted Items.
Synchronization troubleshooting
Email messages are not reconciling over the wireless network
Try performing the following actions: Verify that your BlackBerry device is connected to the wireless network. Verify that wireless email reconciliation is turned on. Reconcile email messages manually. In a message list, press the Menu key. Click Reconcile Now.

In the address book, click a contact.

Change a contact

1. 2. 3. 4. 5. 6. In the address book, highlight a contact. Press the Menu key. Click Edit. Change the contact information. Press the Menu key. Click Save.

Delete a contact

1. In the address book, highlight a contact. 2. Press the Menu key. 3. Click Delete.
Verify that your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature. For more information, contact your administrator. 1. In the address book, press the Menu key. 2. Click Lookup. 3. Type part or all of a contact name. 4. Click the trackball.
1. In the address lookup results, highlight a contact. 2. Press the Menu key.
3. Perform one of the following actions: To add a contact to your address book, click Add. To add all the contacts, click Add All. To view information for a contact, click View. To delete a contact from the address lookup results, click Delete. To delete the address lookup results, click Delete Lookup. To start a new address lookup, click Lookup.

Customizing contacts

About custom ring tones
You can assign a custom ring tone to a contact without changing other notifications. Custom ring tone options appear with your contacts and your notification profiles. When you assign a custom ring tone to a contact, a new profile exception appears with your notification profiles as "Calls From <contact>". Notification profile exceptions are shared between your contacts and your notification profiles and changes that you make in one application are made in the other application. Your BlackBerry device bases the volume for custom ring tones on the volume that you set in the active notification profile.
Assign a ring tone to a contact
1. 2. 3. 4. 5. 6. 7. 8. In the address book, highlight a contact. Press the Menu key. Click Edit. Press the Menu key. Click Add Custom Ring Tone. Change the Custom Ring Tone field. Press the Menu key. Click Save.
1. 2. 3. 4. 5. 6. In the address book, highlight a contact. Press the Menu key. Click Add Picture. Highlight a picture. Press the Menu key. Click Select.
7. Center the picture in the box. 8. Press the Menu key. 9. Click Crop and Save.
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. In the address book, highlight a contact. Press the Menu key. Click Edit. Highlight the caller ID picture. Press the Menu key. Click Replace Picture. Highlight a picture. Press the Menu key. Click Select. Center the picture in the box. Press the Menu key. Click Crop and Save.

Categories

About categories
You can create categories to group your contacts, tasks, and memos. You can also narrow the contacts, tasks, and memos that appear based on categories. Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM Lotus Notes, you can apply more than one category to a task on your BlackBerry device, but only one category synchronizes with the task in Lotus Notes.

Change when your device deletes sensitive data from the device memory
1. In the device options, click Security Options. 2. Click Memory Cleaning. 3. Perform any of the following actions: To prevent your BlackBerry device from deleting sensitive data from the device memory when you insert your device in a holster, change the Clean When Holstered field to No.
To prevent your device from deleting sensitive data from the device memory when your device remains idle for a specified period of time, change the Clean When Idle field to No. To change how long your device waits after you stop using it before it deletes sensitive data from the device memory, change the Idle Timeout field. 4. Press the Menu key. 5. Click Save.
Delete sensitive application data from the device memory
1. 2. 3. 4. In the device options, click Security Options. Click Memory Cleaning. In the Registered Cleaners section, click an application. Perform one of the following actions: To delete sensitive data for the highlighted application, click Clean <Application>. Click OK. To delete sensitive data for all applications, click Clean Now.
View the icon for the memory cleaning application on the Home screen
1. 2. 3. 4. 5. In the device options, click Security Options. Click Memory Cleaning. Change the Show Icon on Home Screen field to Yes. Press the Menu key. Click Save.

Certificates

Certificate basics
Download a certificate from an LDAP certificate server
1. 2. 3. 4. 5. 6. 7. 8. In the device options, click Security Options. Click Certificates. Press the Menu key. Click Fetch Certificates. Specify the search criteria. Press the Menu key. Click Search. Click a certificate.
9. Click Add Certificate to Key Store.
View properties for a certificate
1. In the device options, click Security Options. 2. Click Certificates. 3. Click a certificate.

Certificate properties

Revocation Status: This field displays the revocation status of the certificate at a specified date and time. Trust Status: This field displays the trust status of the certificate chain. A certificate can be explicitly trusted (the certificate itself is trusted), implicitly trusted (the root certificate in the certificate chain is trusted on your BlackBerry device), or not trusted (the certificate is not explicitly trusted and the root certificate in the certificate chain is not trusted or does not exist on your device). Expiration Date: This field displays the date that the certificate issuer specified as the expiration date of the certificate. Certificate Type: This field displays the certificate format. Your device supports X.509 and WTLS certificate formats. Public Key Type: This field displays the standard to which the public key complies. Your device supports RSA, DSA, Diffie-Hellman, and ECC keys. Subject: This field displays information about the certificate subject. Issuer: This field displays information about the certificate issuer. Serial Number: This field displays the certificate serial number in hexadecimal format. Key Usage: This field displays approved uses of the public key. Subject Alt Name: This field displays an alternate email address for the certificate subject, if an alternate email address is available. SHA1 Thumbprint: This field displays the SHA-1 digital thumbprint of the certificate.

Getting Started Guide

BlackBerry Curve 8320 Smartphone
MAT-18394-001 | PRINTSPEC-016 SWD-351796-0317105645-001 | RBJ41GW

Contents

Welcome to BlackBerry!....3 Set up your device.....5 Insert the SIM card and battery....5 Charge the battery....7 Complete the setup wizard....9 Learn the basics.... 13 Move around the screen....14 Open a menu.....15 Typing basics.....16 Applications......17 Home screen status indicators....18 Message list status indicators.....19 Phone status indicators....19 Calendar status indicators.....20 Camera status indicators.....20 Wireless coverage indicators....20 Start using your device....23 Make a call.....23 Send an email message.....23
Send an SMS text message....24 Add a contact.....24 Take a picture......25 Record a video......25 Visit a web page.....26 Schedule an appointment....26 Pair with a Bluetooth enabled device....27 About connecting to a Wi-Fi network....28 About using your device with a computer.... 29 About switching devices.....31 Transfer a file between your device and your computer using the Roxio Media Manager.32 Synchronize data between your device and your computer...32 Insert a media card.....33 Find more information.....34 Troubleshooting.....35 I cannot connect to a wireless network....35 I cannot associate my device with an email address...35 I cannot send or receive messages....36 I cannot make or receive calls.....37 Legal notice.....39

Welcome to BlackBerry!

Get ready to experience the freedom and connectivity of your all-in-one mobile solution. Setting up your BlackBerry device is easy. Simply verify that your SIM card and battery are inserted in your device, charge the battery, and complete the setup wizard. After you complete the setup wizard, take some time to explore the features on your device. This guide provides tips and instructions to help you learn the basics quickly.

Set up your device

Insert the SIM card and battery
Your SIM card is a small rectangular plastic card that stores important information about your wireless service. Your SIM card might already be inserted in your BlackBerry device. Press the release button for the battery cover. Slide off the battery cover. If the battery is inserted, remove the battery. If your SIM card is already inserted, proceed to step 11. Slide the SIM card holder door toward its hinges to unlock it. Open the SIM card holder door. Remove the SIM card from any packaging. Place the SIM card into the holder so that the metal contacts on the SIM card face down and the cutoff corner of the SIM card points toward the top of your device. 9. Close the SIM card holder door so that it holds the SIM card flat. 10. Slide the SIM card holder door away from its hinges to lock it. 11. Insert the battery so that the metal contacts on the battery align with the metal contacts on your device. 1. 2. 3. 4. 5. 6. 7. 8.
12. Slide the battery cover back onto the device so that it clicks into place. If the battery is charged, the device turns on. If the device does not turn on, charge the battery.
Figure 1. Remove the battery cover
Figure 2. Insert the SIM card
Figure 3. Insert the battery

Charge the battery

1. Connect the small end of the travel charger cable to the USB port on the side of your BlackBerry device. 2. If necessary, perform one of the following actions: Insert the plug blade attachment into the power adapter. Fold down the plug blades on the power adaptor. 3. Plug the power adapter into a power outlet. 4. Charge the battery to full power.

Figure 4. Connect the travel charger cable to your device
Figure 5. Insert the plug blade attachment or fold down the plug blades (if necessary)
If you have installed the BlackBerry Desktop Software, you can use the USB cable that came with your device to connect your device to your computer for charging. For more information, see the "About using your device with a computer" topic.
Battery power level indicators
full battery power low battery power battery charging
Complete the setup wizard
The setup wizard is designed to help you learn about typing, change options to personalize your BlackBerry device, and set up one or more email addresses. 1. 2. 3. 4. 5. 6. In the setup wizard dialog box, roll the trackball to highlight Run Setup Wizard. Click (press) the trackball. Read the setup wizard introduction. Roll the trackball to highlight Next. Click the trackball. Complete the instructions on the screen.
Note: If the setup wizard dialog box does not appear automatically, on the Home screen, press the key. Click Setup Wizard.
Figure 6. Setup wizard screen
About email setup options
If you have not already set up an email address, you can use one of following options to set up email. Depending on your wireless service provider, the available options might vary. BlackBerry Internet Service option: Use this email setup option to create a new email address for your device or to associate your device with one or more (up to ten) existing email addresses. This option is most common for individual users. You can set up email using this option by selecting the I want to create or add an email address option in the setup wizard on your device BlackBerry Enterprise Server option: Use this email setup option to associate your device with a Microsoft Outlook work email account, IBM Lotus Notes work email account, or Novell GroupWise work email account and to take advantage of advanced capabilities for wireless data synchronization. If your administrator has provided you with an activation password, you can set up email using this option by selecting the I want to use a work email account with a BlackBerry Enterprise Server option in the setup wizard on your device. If you do not have an activation password, contact your administrator. BlackBerry Desktop Redirector option: Use this email setup option to associate your device with a Microsoft Outlook (Workgroup Installation) email account. You can set up email using this option by installing the BlackBerry Desktop Software and selecting the BlackBerry Desktop Redirector option. If you use this email setup option, you must keep your computer turned on to receive email messages.

Add or create an email address using the setup wizard
1. In the setup wizard, on the email setup screen, select the I want to create or add an email address option. Click Next. 2. Click Next. 3. 4. 5. 6. If necessary, click Update Now. If necessary, click Create New Account. To accept the terms of the license agreement, select the Yes option. Click I Agree. If necessary, type a login user name and password of your choice. Click Next. Record your user name and password in a safe place. 7. Complete the instructions on the screen.

Learn the basics

Move around the screen
To open the application list, press the key on the Home screen. To move the cursor in any direction and highlight items, roll the trackball. To select an item or follow a link, click the trackball. To change the value in a field, click a field. Click a value. To move back a screen, press the key. key.
To return to the Home screen, press the

Figure 7. Home screen

Figure 8. Application list
Figure 9. Move around the screen

Open a menu

To open a menu of all the available actions for a highlighted item in an application, press the key. If you click an item with more than one common available action, a short menu of these available actions appears. To view more available actions for the highlighted key or click Full Menu. item, press the To close a menu, press the key.

Figure 10. Full menu

Figure 11. Short menu

Typing basics

Typing indicators
Shift mode number lock mode Alt mode

Typing tips

To capitalize a letter, hold the letter key until the capitalized letter appears or press the key and the letter key.
To type the alternate character on a key, press the For example, to type a question mark (?), press the To type a symbol, press the
key and the character key. key and.
key. Type the letter that appears below the symbol.
To type an accented or special character, hold the letter key and roll the trackball to the left or right. Release the letter key when the accented or special character appears. For example, to type , hold and roll the trackball to the left until appears. To turn on NUM lock, press the press the key. key and the key. To turn off NUM lock,

Applications

Take some time to explore the applications that are available on your BlackBerry device. Here are a few applications to get you started. Click Setup Wizard to learn about typing, change options to personalize your device, and set up your email address. The setup wizard also provides links to information about common tasks. Click Email Settings to set up one or more email addresses or change BlackBerry Internet Service email options. Click Browser to visit web pages or view the browser bookmark list.

Click Call Log to make a call or view a list of recent calls. Click Camera to take a picture. Click Video Camera to record a video. Click Media to view saved songs, ring tones, videos, or pictures. Click Messages to view a list of your messages. Click Options to view the main list of device options. You can also access additional options from the menu in each application. Click Address Book to view your contact list or add a new contact. Click Set Up Wi-Fi to set up a connection to a Wi-Fi network. Click Help to view the user guide for your device.
Home screen status indicators
alarm set unopened message count missed call count sending data
missed calendar reminder voice mail message Bluetooth technology is turned on
receiving data roaming paired with Bluetooth enabled device
Message list status indicators
unopened message opened message message with an attachment message is high priority SMS text message MMS message sent message message is sending message not sent

Phone status indicators

missed call placed call received call
Calendar status indicators
reminder set recurring appointment or meeting calendar entry with notes meeting exception to recurring appointment or meeting

Camera status indicators

flash is turned on flash is turned off automatic flash mode slow shutter speed
Wireless coverage indicators
Indicators on the Home screen display the wireless coverage level for the area in which you are using your BlackBerry device. You can use the phone, send and receive email messages, PIN messages, SMS text messages, and MMS messages, and use the browser with a highspeed data connection.
You can use the phone, send and receive email messages, PIN messages, SMS text messages, and MMS messages, and use the browser. You can use the phone and send and receive SMS text messages.
You can only make emergency calls. Your connection to the wireless network is turned off. You are not in a wireless coverage area. + Wi- You can send and receive email messages and use the browser over a WiFi network Fi connection. name + Wi- Your device is connected to a Wi-Fi network but does not have access to Fi network BlackBerry services over the Wi-Fi connection. name Your connection to a Wi-Fi network is turned on, but you are not in a Wi-Fi coverage area.

Start using your device

Make a call
1. On the Home screen or in the phone, perform one of the following actions: Type a phone number. Type part of a contact name. Highlight a contact or phone number. 2. Press the To end the call, press the key. key.

Send an email message

1. In a message list, press the key. 2. Click Compose Email. 3. In the To field, perform one of the following actions: Type an email address. Type a contact name. Type part of a contact name. Click a contact. 4. Type a message.

5. Press the 6. Click Send.

Send an SMS text message

1. In a message list, press the key. 2. Click Compose SMS. 3. Perform one of the following actions: If the contact is not in your address book, click Use Once. Type an SMS phone number (include the country code and area code). Click the trackball. If the contact is in your address book, click a contact. 4. Type a message. 5. Click the trackball. 6. Click Send.

Add a contact

1. In the address book, press the 2. Click New Address. 3. Type the contact information. 4. Press the Menu key. key.

5. Click Save.

Take a picture
1. In the camera, click the trackball. 2. Perform one of the following actions: To take another picture, click the
To set the picture as a caller ID picture or Home screen background, click the icon. To rename and save the picture, click the To send the picture, click the To delete the picture, click the icon. icon. icon.

Record a video

Verify that you have inserted a media card into your BlackBerry device. 1. In the video camera, click the trackball. 2. To pause recording, click the trackball. 3. Perform one of the following actions: To resume recording, click the icon.
To stop recording and save the video, click the To play the video, click the icon. icon.
To rename and save the video, click the To delete the video, click the To send the video, click the icon. icon.

Visit a web page

Depending on your wireless service provider, multiple browsers might appear on your BlackBerry device. For more information about the charges associated with using each browser, contact your wireless service provider. 1. In the browser, perform one of the following actions: If a web address field appears on the screen, type a web address. If a web address field does not appear on the screen, press the Go To. Type a web address. 2. Click the trackball.

key. Click

Schedule an appointment
1. In a calendar, press the key.

2. 3. 4. 5. 6.

Click New. Type the appointment information. If the appointment recurs, change the Recurrence field. Press the Menu key. Click Save.
Pair with a Bluetooth enabled device
Some Bluetooth enabled devices have a passkey that you must type before you can pair with them. 1. In the Bluetooth setup application, click Search for devices from here or Allow another device to find me. 2. Click OK. 3. If necessary, click a Bluetooth enabled device. 4. If necessary, type the passkey for the Bluetooth enabled device on your BlackBerry device. 5. If necessary, type the passkey for the Bluetooth enabled device on the Bluetooth enabled device.

About connecting to a Wi-Fi network
If you are in a Wi-Fi coverage area and if your wireless service plan supports it, you might be able to access services (for example, email service) over a Wi-Fi network. For more information, contact your wireless service provider. You can connect to a Wi-Fi network without saving the connection information, or you can save the connection information in a Wi-Fi profile.
Connect to a Wi-Fi network
By default, new Wi-Fi profiles appear at the bottom of your Wi-Fi profile list. 1. On the Home screen or in the application list, click Set Up Wi-Fi. 2. Perform one of the following actions: Click Scan for Networks. Click a network. Click Manually Add Network. Type the network name. Click Add. 3. Complete the instructions on the screen. 4. On the Wi-Fi Setup Complete screen, perform any of the following actions: To change the order of Wi-Fi profiles, click Prioritize Wi-Fi Profiles. To return to the Wi-Fi Setup Complete screen, press the Escape key. To specify registration information, click Wi-Fi Hotspot Login. To return to the Wi-Fi Setup Complete screen, press the Escape key.

5. Click Finish.

About using your device with a computer
You can install the BlackBerry Desktop Software on your computer and connect your BlackBerry device to your computer to perform any of the following actions: Charge your device. Synchronize organizer data such as contacts, calendar entries, tasks, and memos between your device and your computer. Synchronize certificates between your device and your computer. Back up and restore device data. Transfer files between your device and your computer. Add applications to your device. Set up and manage email message forwarding or wireless calendar synchronization if your administrator has advised you to do so. Set up and manage email message forwarding using the BlackBerry Desktop Redirector to forward email messages from a Microsoft Outlook (Workgroup installation) email account that resides on a Microsoft Exchange Server version 5.5 or later. For more information about synchronizing data, backing up or restoring data, adding applications, or other functions, see the BlackBerry Desktop Software Online Help.

System requirements

Intel compatible 486 or higher computer that is compliant with USB 1.1 or later Microsoft Windows 2000, or later BlackBerry User Tools CD available USB port
Install the BlackBerry Desktop Software
1. 2. 3. 4. 5. Verify that your BlackBerry device is not connected to your computer. Insert the BlackBerry User Tools CD into the CD drive on your computer. Click BlackBerry Desktop Software. Complete the instructions on the screen until the Setup Type screen appears. On the Setup Type screen, perform one of the following actions: If you do not want to use the BlackBerry Desktop Software to synchronize certificates between your device and your computer, select the Typical option. Click Next. If you want to use the BlackBerry Desktop Software to synchronize certificates between your device and your computer, select the Custom option. Click Next. In the Certificate Synchronization drop-down list, click This feature, and all subfeatures, will be installed on local hard drive.

6. Complete the instructions on the screen.
7. When the installation is complete, connect the smaller end of the USB cable to the USB port on the side of your device. 8. Connect the larger end of the USB cable to the USB port on your computer. If the BlackBerry Desktop Manager does not open automatically, on the taskbar, click Start > Programs > BlackBerry > Desktop Manager.

About switching devices

You can import data from your current BlackBerry device, Palm device, or Windows Mobile powered device to your new BlackBerry device using the switch device wizard tool of the BlackBerry Desktop Manager. For more information about switching devices, see the BlackBerry Desktop Software Online Help.

Switch devices

Verify that you have installed the most recent version of the BlackBerry Desktop Software. 1. 2. 3. 4. Connect your current device to your computer. Open the BlackBerry Desktop Manager. Click Switch Device Wizard. Click Start.
5. Complete the instructions on the screen. If you are switching from a BlackBerry device that is associated with the BlackBerry Internet Service, on your new BlackBerry device, in the setup wizard, open the email setup screen. Update your device PIN.
Transfer a file between your device and your computer using the Roxio Media Manager
1. 2. 3. 4. Connect your BlackBerry device to your computer. On your computer, open the BlackBerry Desktop Manager. Double-click Media Manager. Drag a file or folder from one location to another.
For more information about transferring and managing media files, see the online help that is available in the Roxio Media Manager.
Synchronize data between your device and your computer
1. 2. 3. 4. Connect your BlackBerry device to your computer. Open the BlackBerry Desktop Manager. Click Synchronize. Select the check box beside one or more actions.

5. Click Synchronize.

Insert a media card
Use a microSD media card to extend the memory available on your BlackBerry device for storing media files such as songs, ring tones, videos, or pictures. The media card might be sold separately from your device. 1. 2. 3. 4. 5. 6. Press the release button for the battery cover. Slide off the battery cover. If the battery is inserted, remove the battery. Slide the media card holder door toward its hinges to unlock it. Open the media card holder door. Place the media card into the slots in the media card holder door so that the metal contacts on the media card align with the metal contacts on your device when the media card holder door is closed. Close the media card holder door. Slide the media card holder door away from its hinges to lock it. Insert the battery so that the metal contacts on the battery align with the metal contacts on your device. Slide the battery cover back onto the device so that it clicks into place.

7. 8. 9. 10.

Figure 12. Insert a media card

Find more information

To view the user guide for your BlackBerry device, click Help in the application list or in an application menu. To view the BlackBerry 101 tutorial, user guide, safety and product information booklet, or software license agreement and warranty for your device, insert the BlackBerry User Tools CD that came with your device into the CD drive on your computer. To find information about your wireless network or your wireless service plan, visit your wireless service provider web site. To find software, games, and accessories for your device, visit www.discoverblackberry.com. To buy accessories for your device, contact your wireless service provider or visit www.shopblackberry.com.

Troubleshooting

I cannot connect to a wireless network
Try performing the following actions: Verify that your SIM card is inserted in your BlackBerry device correctly. Verify that you have turned on the connection to the wireless network. Verify that you have turned on the connection to the Wi-Fi network. Verify that you are in a Wi-Fi coverage area. If the Wi-Fi network does not appear in the Wi-Fi setup application and you know the network name, connect to the Wi-Fi network manually. Verify that the connection options in the Wi-Fi setup application are correct. If you have already verified these options, verify that the advanced connection options for the Wi-Fi network are correct.
I cannot associate my device with an email address
Try performing the following actions: On the email setup screen, verify that you have typed all the email address information correctly.
Verify that the email address is associated with a supported email account (for example, a POP3 email account or an IMAP email account). For more information about supported email accounts, contact your wireless service provider. If you are trying to add a Microsoft Outlook or IBM Lotus Notes work email address to your BlackBerry device, in a browser on your computer, log in to the email setup web site using the web page address provided by your wireless service provider and add the work email address. To log in, you must have a login user name and password. You can create a login user name and password in the setup wizard on the email setup screen.
I cannot send or receive messages
Try performing the following actions: Verify that your BlackBerry device is connected to the wireless network. If you are not in a wireless coverage area, your device should send the messages when you return to a wireless coverage area. If you created an email address or added an existing email address to your device using the email setup screen in the setup wizard, verify that you have received an activation message on your device from the BlackBerry Internet Service. If you have not received an activation message (the message might take a short period of time to arrive), in the setup wizard, open the email setup screen to send a service book to your device.

If you have not received a registration message from the wireless network, register your device. In the device options, click Advanced Options. Click Host key. Click Register Now. Routing Table. Press the If you switched devices, verify that you have switched email service to your new device. To switch email service to your new device, in the setup wizard, open the email setup screen. If you created a user name and password when you set up email on your device, type your login information. Press the key. Click Change Device. If you did not create a user name and password when you set up email, complete the instructions on the screen. If the menu item for sending a message does not appear, verify that you have added an email address or a PIN for your contact. Resend the message. Open the message. Press the key. Click Resend. If you use email message filters, verify that the options for email message filters are set correctly.
I cannot make or receive calls
Try performing the following actions: Verify that your BlackBerry device is connected to the wireless network. If you cannot make calls and fixed dialing is turned on, verify that the phone number for your contact appears in your fixed dialing list or turn off fixed dialing.
If you have traveled to another country and you have not changed your smartdialing options, dial the full phone number, including the country code and area code, for your contact. If you are not receiving calls, verify that call blocking and call forwarding are turned off. If your SIM card supports more than one phone number, but you have only one phone number, verify that the phone number is set as your active phone number.

Legal notice

2008 Research In Motion Limited. All rights reserved. BlackBerry, RIM, Research In Motion, SureType and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used as trademarks in the U.S., Canada, and countries around the world. Bluetooth is a trademark of Bluetooth SIG. IBM, Domino, Lotus, and Lotus Notes are trademarks of International Business Machines Corporation. Intel is a trademark of Intel Corporation. Microsoft, Outlook, and Windows are trademarks of Microsoft Corporation. Novell and GroupWise are trademarks of Novell, Inc. Roxio is a trademark of Sonic Solutions. Wi-Fi and WPA are trademarks of the Wi-Fi Alliance. All other trademarks are the properties of their respective owners. Portions of the BlackBerry Device Software are copyright 2007-2008 The FreeType Project (www.freetype.org). All rights reserved. The BlackBerry smartphone and other devices and/or associated software are protected by copyright, international treaties, and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in the U.S. and in various countries around the world. Visit www.rim.com/patents for a list of RIM (as hereinafter defined) patents. This documentation including all documentation incorporated by reference herein such as documentation provided or made available at www.blackberry.com/go/docs is provided or made accessible "AS IS" and "AS AVAILABLE" and without condition, endorsement,

guarantee, representation, or warranty of any kind by Research In Motion Limited and its affiliated companies ("RIM") and RIM assumes no responsibility for any typographical, technical, or other inaccuracies, errors, or omissions in this documentation. In order to protect RIM proprietary and confidential information and/or trade secrets, this documentation may describe some aspects of RIM technology in generalized terms. RIM reserves the right to periodically change information that is contained in this documentation; however, RIM makes no commitment to provide any such changes, updates, enhancements, or other additions to this documentation to you in a timely manner or at all. This documentation might contain references to third-party sources of information, hardware or software, products or services including components and content such as content protected by copyright and/or third-party web sites (collectively the "Third Party Products and Services"). RIM does not control, and is not responsible for, any Third Party Products and Services including, without limitation the content, accuracy, copyright compliance, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of Third Party Products and Services. The inclusion of a reference to Third Party Products and Services in this documentation does not imply endorsement by RIM of the Third Party Products and Services or the third party in any way. EXCEPT TO THE EXTENT SPECIFICALLY PROHIBITED BY APPLICABLE LAW IN YOUR JURISDICTION, ALL CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS, OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS OR WARRANTIES OF DURABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, MERCHANTABILITY, MERCHANTABLE QUALITY, NONINFRINGEMENT, SATISFACTORY QUALITY, OR TITLE, OR ARISING FROM A STATUTE OR CUSTOM OR A COURSE OF DEALING OR USAGE OF TRADE, OR RELATED TO THE
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