5. In the National Number Length field, set the default length for phone numbers in your country. 6. Press the Menu key. 7. Click Save. Note: When you calculate the default length for phone numbers, include your area code and local number, but do not include your country code or the National Direct Dialing prefix.
Set options for dialing extensions
1. In the phone, press the Menu key. 2. 3. 4. 5. 6. 7. 8. Click Options. Click Smart Dialing. In the Number field, type the main phone number for an organization. Set how long the BlackBerry device waits before dialing an extension. In the Extension Length field, set the default length for extensions. Press the Menu key. Click Save.

TTY support

About TTY support
When you turn on TTY support and you connect your BlackBerry device to a TTY device, you can make calls to and receive calls from TTY devices. Your BlackBerry device is designed to convert received calls to text that you can read on your TTY device.
Prerequisites: TTY support
Verify that your wireless service provider supports this feature. Verify that your TTY device operates at 45.45 bits per second. Verify that you have inserted the TTY device connector into the headset jack on your BlackBerry device. If your TTY device is designed for use with a 2.5-mm headset jack, you must use an adapter accessory to connect your TTY device to your BlackBerry device. To get an adapter accessory that Research In Motion has approved for use with your BlackBerry device, visit www.shopblackberry.com.

Turn on TTY support

1. 2. 3. 4. 5. In the phone, press the Menu key. Click Options. Click TTY. Set the TTY Mode field to Yes. Press the Menu key.
6. Click Save. A TTY indicator appears in the device status section of the screen. To turn off TTY support, set the TTY Mode field to No.

Multiple phone numbers

About multiple phone numbers
Your SIM card might support more than one phone number, or your BlackBerry device might be associated with a phone number provided by your wireless service provider and an enterprise voice phone number provided by your organization. If you have more than one phone number associated with your device, you can switch the phone number that you use as your active phone number. You can receive calls to all phone numbers that are associated with your device, but you make calls using your active phone number. During a call, you can use your active phone number only. For example, you cannot place one call on hold and make a second call using another phone number.
Switch the active phone number
1. 2. 3. 4. In the phone options, click General Options. Change the Active Line field. Press the Menu key. Click Save.

Try performing the following actions: Say the first name and the last name of your contact. If your BlackBerry device does not often identify matches, set the matching sensitivity level to reject less. If your device often identifies incorrect matches, set the matching sensitivity level to reject more. Improve voice recognition of numbers.
I cannot check my voice mail
If you have more than one phone number associated with your BlackBerry device and you are trying to check your voice mail using a shortcut key, your device calls the voice mail access number for your active phone number. Try checking the voice mail for your alternate phone number.

I cannot join a call

If your BlackBerry device is associated with an enterprise voice phone number, you cannot join a call that you make from or receive to your enterprise voice phone number with a call that you make from or receive to the phone number provided by your wireless service provider.

Voice dialing

Make a call using a voice command
If you are using a Bluetooth enabled device, such as a handsfree car kit or wireless headset, verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry device. You cannot make calls to emergency numbers using voice commands. 1. In the voice dialing application, wait for the sound. 2. Say "Call" and a contact name or phone number. To end the call, press the End key.
Dial an extension using a voice command
Verify that you have set smart dialing options. You can dial extensions only within your company. Say "Call extension" and the extension number.
Check your phone number using a voice command
1. In the voice dialing application, wait for the sound. 2. Say "Check my phone number."
Check the wireless coverage level using a voice command
1. In the voice dialing application, wait for the sound. 2. Say "Check coverage."

Format a media card

1. In the device options, click Media Card. 2. Press the Menu key. 3. Click Format Card.
View the amount of available memory on a media card
Verify that media card support is turned on. In the device options, click Media Card.
Turn on mass storage mode manually
1. 2. 3. 4. 5. 6. Connect your BlackBerry device to your computer. In the device options, click Media Card. Verify that the Mass Storage Mode Support field is set to On. Verify that the Auto Enable Mass Storage Mode When Connected field is set to No or Prompt. Press the Menu key. Click Enable USB Mass Storage.
Turn off the mass storage mode prompt
1. In the device options, click Media Card. 2. Perform one of the following actions: To turn on mass storage mode automatically when you connect your BlackBerry device to your computer, set the Auto Enable Mass Storage Mode When Connected field to Yes. To turn on mass storage mode manually when you connect your device to your computer, set the Auto Enable Mass Storage Mode When Connected field to No.
Turn off mass storage mode support
1. 2. 3. 4. In the device options, click Media Card. Set the Mass Storage Mode Support field to Off. Press the Menu key. Click Save.
Turn off media card support
1. 2. 3. 4. In the device options, click Media Card. Set the Media Card Support field to Off. Press the Menu key. Click Save.

Media troubleshooting

I cannot play a song or video on a web page
Your BlackBerry device might not support the size or file format of the song or video file.
I cannot open media files
If you are trying to open a media file on your BlackBerry device and your device is connected to your computer, disconnect your device from the computer or turn off mass storage mode. If you are trying to open a media file on your computer using mass storage mode, verify that you have closed the media manager tool of the BlackBerry Desktop Manager. If you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager, verify that mass storage mode is turned off on your device. If you encrypted the media files on your media card using a media card encryption key and you are trying to open an encrypted media file using your computer or a device other than the BlackBerry device that you used to encrypt the file, insert the media card into the BlackBerry device that you used to encrypt the file. In the media card options, change the Encryption Mode field to None or Security Password.

Verify that your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server. 1. In the device options, click Security Options. 2. Click General Settings. 3. Perform any of the following actions: To set a background color for email messages that are sent to your device through a BlackBerry Enterprise Server, change the Enterprise Messages field. To set a background color for messages that are not sent to your device through a BlackBerry Enterprise Server, change the Other Messages field. 4. Press the Menu key. 5. Click Save. Note: PIN messages might use the background color that you have set for work email messages. For more information, contact your administrator.
Change how a message list displays messages
1. 2. 3. 4. In a message list, press the Menu key. Click Options. Click General Options. Perform any of the following actions: To view more of the subject line, change the Display Message Header On field to 2 lines. To change the order of the subject line and sender, change the Display Order field. To change how messages are separated, change the Separators field.
About multiple message lists
Depending on your email setup option, you might be able to associate your BlackBerry device with more than one email account. For example, you might be able to associate your device with a work email account and one or more personal email accounts. If you associate your device with more than one email account, multiple message lists might appear on your device. In a message list for a specific email
account, you can open and manage email messages for that email account, and you can send messages using the email address for the email account. For more information about associating your device with more than one email account, see the BlackBerry Internet Service Online Help. Depending on your theme, a separate message list might appear for SMS text messages and MMS messages.
Use one message list or multiple message lists
By default, your BlackBerry device theme determines whether SMS text messages appear in the same message list as email messages. 1. In a message list, press the Menu key. 2. Click Options. 3. Click General Options. 4. Perform one of the following actions: To use one message list for all messages, set the SMS and Email Inboxes field to Combined. To separate SMS text messages from email messages, set the SMS and Email Inboxes field to Separate. 5. Press the Menu key. 6. Click Save.
Hide the new or unopened message indicator
1. 2. 3. 4. In a message list, press the Menu key. Click Options. Click General Options. Perform one of the following actions: To hide the new message indicator, change the Display New Message Indicator field to No. To hide the unopened message indicator, change the Display Message Count field to None.

Highlight text character by character
1. Place the cursor where you want to highlight the text. 2. Press the Menu key. 3. Click Select.
4. Roll the trackball left or right.

Cancel a text selection

1. With text selected, press the Menu key. 2. Click Cancel Selection.

Set the cursor speed

1. 2. 3. 4. In the device options, click Screen/Keyboard. Set the Key Rate field. Press the Menu key. Click Save.

Turn on key tones

1. 2. 3. 4. In the device options, click Screen/Keyboard. Set the Key Tone field to On. Press the Menu key. Click Save.
Set the trackball sensitivity
You can set how the trackball responds to your touch. A high sensitivity level requires less pressure than a lower sensitivity level. 1. 2. 3. 4. In the device options, click Screen/Keyboard. Set the Horizontal Sensitivity and Vertical Sensitivity fields. Press the Menu key. Click Save.
Turn off trackball sounds
1. 2. 3. 4. In the device options, click Screen/Keyboard. Set the Audible Roll field to Mute. Press the Menu key. Click Save.
To turn on trackball sounds again, set the Audible Roll field to Click.

Typing input methods

You can type on your BlackBerry device using the SureType input method or the multi-tap input method. SureType technology combines a traditional phone-style key layout with a familiar computer-style letter layout that is designed to provide a quick and comfortable typing and dialing experience. SureType technology is designed to predict words as you type them. When you use SureType technology, you press the letter key for each letter in a word once until the word appears in a list that appears on the screen. For example, to type run, you would press the R key once, the U key once, and so on until run appears in the list. When you use multi-tap, you press a letter key once to type the first letter on the key and twice to type the second letter. For example, to type run, you would press the key twice, the key once, and the key twice. SureType technology is the default typing input method for most fields. Multi-tap is the default typing input method for phone number and password fields.

Typing troubleshooting

SureType technology does not recognize a word
Use the list that appears when you type to help you build words that SureType technology does not recognize. Press the letter key for the first letter in the word once. Highlight a letter in the list. Press the letter key for the next letter in the word once. Highlight a letter combination. Click the trackball. Continue typing the word.

I cannot check spelling

You can only check spelling in English, French, German, Italian, and Spanish.
You can only check the spelling of text that you type.

Search

Messages, attachments, and web pages

Search for messages

You can search for messages on your BlackBerry device. You might also be able to search for messages in the email application on your computer or in another integrated email account if your device is associated with an email account that uses the BlackBerry Internet Service or a BlackBerry Enterprise Server that supports this feature. 1. 2. 3. 4. 5. In a message list, press the Menu key. Click Search. Specify the search criteria. Press the Menu key. Perform one of the following actions: To search for messages without saving your search criteria, click Search. To save the search criteria, click Save. Type a title. Press the Menu key. Click Save. To search for messages using the criteria from your last search, click Last. Press the Menu key. Click Search.
Note: If you search for messages, your device does not search attachments. To stop a search, press the Escape key.

Search criteria

Search Type: Change whether you search for messages on your device or for messages in an email application on your computer or in another integrated email account. Name: Specify one or more contacts or email addresses that your BlackBerry device should search for in messages. You can also specify part of a name to widen the search. In: Change the type of address field that your device should search in for the name or email address. Subject: Specify one or more words that your device should search for in the subject of messages. Message: Specify one or more words that your device should search for in the body of messages. Include Encrypted Messages:

Clear a browser cache

1. 2. 3. 4. In the browser, press the Menu key. Click Options. Click Cache Operations. Beside a cache type, click Clear.
Clear the browser history
1. 2. 3. 4. In the browser, press the Menu key. Click Options. Click Cache Operations. Click Clear History.
About browser configurations
The browser on your BlackBerry device supports multiple browser configurations for optimizing your browsing experience. If your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that supports the BlackBerry Browser, you can use the BlackBerry Browser configuration to browse the Internet and your organization's intranet. If you use the BlackBerry Browser configuration, you might not be able to change some browser options. You can use the Internet Browser configuration to access web pages that enable you to subscribe to BlackBerry web push services or access ring tones. Depending on your wireless service provider, the Internet Browser configuration might not be available on your device or might use a different name. For more information about the Internet Browser configuration, contact your wireless service provider.
You can use the WAP Browser configuration to access web pages from your wireless service provider that enable you to configure your account information and subscribe to services such as voice mail. If you are in a Wi-Fi coverage area, you can log in to a Wi-Fi access point and use the Hotspot Browser to browse web pages.
Set the default browser configuration
1. 2. 3. 4. 5. In the device options, click Advanced Options. Click Browser. Set the Default browser configuration field. Press the Menu key. Click Save.

Browser security

About TLS
The BlackBerry Browser configuration is designed to use TLS or SSL to encrypt data that your device sends or receives over the Internet through the BlackBerry Enterprise Server. Communication between your device and the BlackBerry Enterprise Server is encrypted using Triple DES. Communication between the BlackBerry Enterprise Server and content servers is encrypted using SSL or TLS. To increase security, you can set up TLS for HTTP connections between your device and the BlackBerry Enterprise Server and use Triple DES encryption for all other communication between your device and the BlackBerry Enterprise Server.

About WTLS

The WAP Browser configuration is designed to use WTLS to encrypt data that your BlackBerry device sends and receives over the Internet through a WAP gateway. Communication between your device and the WAP gateway is encrypted using WTLS. Communication between the WAP gateway and content servers is encrypted using TLS or SSL.

Manage browser security

1. 2. 3. 4. 5. In the device options, click Security Options. Click TLS or WTLS. Set the security options. Press the Menu key. Click Save.

TLS options

TLS Default:
Specify the type of TLS or SSL connection that your browser uses for HTTP connections. To use a direct TLS or SSL connection, change this field to Handheld. To use Triple DES and TLS or SSL, change this field to Proxy. Allow HTTP Redirections: Specify whether a prompt appears before a secure web page redirects your browser to another web page. Protocol: Specify the protocol that your BlackBerry device uses for TLS connections between the browser and content servers. Encryption Strength: Specify whether your browser only accepts and sends data that is encrypted using 128-bit encryption. To accept and send only data that is encrypted using 128-bit encryption, change this field to Strong Only. To accept and send data that is encrypted using 128bit encryption or 56-bit encryption, change this field to Allow Weak. Allow FIPS Algorithms Only: Specify whether your browser accepts and sends data that is encrypted using only FIPS-approved algorithms. Prompt for Server Trust: Specify whether a prompt appears when your browser tries to connect to an untrusted content server that your device does not have an authentication certificate for. Prompt for Domain Name: Specify whether a prompt appears when your browser tries to connect to a content server and the domain name on the authentication certificate for the content server does not match the web address that the browser is trying to connect to. Prompt for Certificate: Specify whether a prompt appears when your browser tries to connect to a content server. You might want a prompt to appear if your device has more than one certificate that you use to authenticate with content servers. Prompt if Client Cert Not Found: Specify whether a prompt appears when your browser tries to connect to a content server, but your device does not have a certificate that can be used to authenticate with the content server. Default Client Cert: Specify the certificate that your browser uses to authenticate with content servers.

Turn off browser push

1. In the device options, click Advanced Options. 2. Click Browser Push. 3. Perform one of the following actions: To reject all browser push messages, clear the Enable Push, Enable MDS Push, and Enable WAP Push check boxes. To reject browser push messages through a BlackBerry Enterprise Server or BlackBerry Internet Service, clear the Enable MDS Push check box. To reject browser push messages through WAP gateways, clear the Enable WAP Push check box.

Browser push options

Process MDS: Set whether your BlackBerry device accepts browser push messages from the BlackBerry Enterprise Server or BlackBerry Internet Service. MDS Hosts: Set whether your device accepts push messages from all BlackBerry Enterprise Servers or BlackBerry Internet Services, or no BlackBerry Enterprise Servers or BlackBerry Internet Services. Process SMSC: Set whether your device accepts SMS-based browser push messages. SMSC Hosts: Set which SMSC hosts your device accepts browser push messages from. To accept browser push messages from a specific SMSC host, type the phone number for the SMSC host. Process IP: Set whether your device accepts browser push messages that web applications send through a WAP gateway. IP Hosts: Set which WAP gateways your device accepts browser push messages from. To accept browser push messages from a specific IP host, type the IP address for the WAP gateway.
To insert a period (.) in the web address field, press the Space key. To insert a slash mark (/) in the web address field, press the Shift key and the Space key. To stop loading a web page, press the Escape key. To close the browser, hold the Escape key. On a web page To switch between Column view and Page view, press the at sign (@) key. To move to a specific web page, press the period (.) key. To open the bookmark list, press 5. To add a bookmark, press the question mark (?) key. To follow a link, highlight or pause on the link. Press the Enter key. To hide the banner, press the exclamation point (!) key. To view the banner, press the exclamation point (!) key. Navigate a web page
To move up a screen, press 3. To move down a screen, press 9. To move to the top of a web page, press 1. To move to the bottom of a web page, press 7.

Browser troubleshooting

No browser is available on my device
Try performing the following actions: Verify that your BlackBerry device is connected to the wireless network. Verify that your wireless service plan includes this service.
I cannot set up automatic synchronization for bookmarks

Send a route or a map

1. On a map, press the Menu key. 2. Click Send Directions or Send Location. 3. Click a message type.

View a location on a map

1. On a map, press the Menu key. 2. Click Find Location. 3. Perform one of the following actions: To view your current location if your BlackBerry device is paired with a Bluetooth enabled GPS receiver, click Where I Am. To view a new location, click Enter An Address. To type location information in specific address fields, select the Advanced check box. To view a saved location, click From Favorites.
To view a location for a contact, click From Address Book. To view a location that you viewed recently, click the location.
View a list of points of interest near a location
You can search for points of interest such as businesses, airports, schools, parks, or landmarks. 1. 2. 3. 4. On a map, press the Menu key. Click Local Search. Type the point of interest information. Click the trackball.
View points of interest on a map
When viewing a list of points of interest, click View On Map. To view a list of points of interest again, press the Menu key. Click View Businesses.

Track your movement

Verify that you have set a GPS receiver to use when you track your movement. 1. On a map, click the trackball. 2. Click Start GPS Navigation. To stop tracking your movement, press the Menu key. Click Stop GPS Navigation.

Navigation

Zoom in to a direction on a route
1. On a map, highlight a direction on a route. 2. Press the Menu key. 3. Click Zoom To Point.
Zoom in to or out from a map
1. On a map, click the trackball. 2. Perform one of the following actions: To zoom in, roll the trackball up. To zoom out, roll the trackball down. 3. Click the trackball.

Pan a map

Roll the trackball.

Maps bookmarks

Add a bookmark for a location or route
1. On a map, press the Menu key. 2. Click Add To Favorites.
Change a bookmark for a location or route
1. 2. 3. 4. 5. 6. 7. 8. 9. On a map, press the Menu key. Click Find Location. Click From Favorites. Highlight a bookmark. Press the Menu key. Click Edit. Change the bookmark. Press the Menu key. Click Save.

Clear a conversation history
1. In BlackBerry Messenger, during a conversation, press the Menu key. 2. Click Clear History.

End a conversation

1. In BlackBerry Messenger, during a conversation, press the Menu key. 2. Click End Conversation.

Change your display name

1. 2. 3. 4. In BlackBerry Messenger, on the contact list screen, press the Menu key. Click Edit My Info. Type a display name. Click OK.

Availability

Change your availability status
1. 2. 3. 4. 5. In BlackBerry Messenger, on the contact list screen, press the Menu key. Click My Status. Click Available or Unavailable. Type a message that contacts can see when they view your contact information. Click OK.
When you change your availability status to unavailable, you receive BlackBerry Messenger messages, but you are not notified.
Receive notification when a contact becomes available
1. In BlackBerry Messenger, on the contact list screen, highlight an unavailable contact. 2. Press the Menu key. 3. Click Set Alert.

Display and keyboard

Backlighting

About backlighting

The screen and keyboard on your BlackBerry device are designed to be lit so that you can use your device in various lighting conditions. The backlighting is designed to adjust automatically depending on lighting conditions in your environment.
Set the brightness of the backlighting
1. In the device options, click Screen/Keyboard. 2. Set the Backlight Brightness field. 3. Press the Menu key. 4. Click Save.
Set how long backlighting remains on
1. 2. 3. 4. In the device options, click Screen/Keyboard. Set the Backlight Timeout field. Press the Menu key. Click Save.
Stop backlighting from dimming automatically
1. 2. 3. 4. In the device options, click Screen/Keyboard. Change the Automatically Dim Backlight field to Off. Press the Menu key. Click Save.

Display options

4. Press the
key. key. Click Reset Home Screen Image.

Set the display font

1. 2. 3. 4. In the device options, click Screen/Keyboard. Set the font fields. Press the Menu key. Click Save.
About organizing applications
Depending on your theme, application icons can appear on the Home screen or in an application list. If your theme uses an application list, the first few applications in the application list might also appear on the Home screen.
Add an application folder
1. 2. 3. 4. 5. In the application list, press the Menu key. Click Add Folder. Type a name for the folder. To change the folder icon, in the Icon field, click the trackball. Roll the trackball to highlight a folder icon. Click a folder icon. Click Add.

About encryption keys

If your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server or BlackBerry Desktop Redirector, your device is designed to use an encryption key to protect data as it travels between the BlackBerry Enterprise Server or BlackBerry Desktop Redirector and your device. You should generate a new encryption key every 2 weeks.
Generate an encryption key
Verify that your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature. For more information, contact your administrator. If your device is associated with an email account that uses a BlackBerry Enterprise Server that does not support this feature, you can generate an encryption key using the email settings tool of the BlackBerry Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. 1. 2. 3. 4. In the device options, click Security Options. Click General Settings. Click a service. Click Regenerate Encryption Key.
About content compression
Content compression is designed to reduce the size of your BlackBerry device data while maintaining the integrity of that data. When content compression is turned on, your device compresses all device data, including messages, contacts, calendar entries, tasks, and memos. You should keep content compression turned on. If content compression and content protection are turned on, your device compresses device data before encrypting it.

Memory cleaning

About memory cleaning
Memory cleaning is designed to delete sensitive data from your BlackBerry device memory. Examples of sensitive data include sensitive data in the cache for the key store browser, unencrypted data from email messages, LDAP authentication passwords, and data from certificate and key searches. When memory cleaning is turned on, the memory cleaning application is designed to delete sensitive data automatically in the following situations: when you insert your device in a holster when you do not use your device for a specified period of time when you synchronize with your computer when you change the time or the time zone for your device when you lock your device

If you switch BlackBerry devices and you restore device data from your previous device to your current device, the message list shortcuts for your previous device replace the message list shortcuts for your current device. To view the shortcuts for viewing one type of message in a message list, view your list of saved searches.
You can only check spelling in English, French, German, Italian, and Spanish. You can only check the spelling of text that you type.
Try performing the following actions: Verify that your BlackBerry device is connected to the wireless network.
Verify that wireless data synchronization is turned on in the address book, calendar, task list, and memo list.
Try performing the following actions: Verify that your BlackBerry device is compatible with the Bluetooth enabled device. For more information, see the documentation that came with the Bluetooth enabled device. Allow the Bluetooth enabled device to discover your BlackBerry device. In the Bluetooth setup application, click Allow another device to find me. Turn off encryption for Bluetooth connections between your BlackBerry device and the Bluetooth enabled device. In the device options, click Bluetooth. Click a Bluetooth enabled device. Click Device Properties. Change the Encryption field to Disabled. Press the Menu key. Click Save.
Try performing the following actions: Verify that your SIM card is inserted in your BlackBerry device correctly. Verify that you have turned on the connection to the wireless network. Verify that you are connected to your wireless service provider's network. If you switched wireless networks manually, your device remains connected to that wireless network until you select your wireless service provider's network again. If your wireless service provider supports UMA, verify that your connection preference is not set to Wi-Fi Only.
Try performing the following actions: Verify that the correct smart card is inserted in the smart card reader. Verify that the smart card is inserted in the smart card reader correctly. Verify that you typed the smart card password correctly. You should have received this password when you received your smart card. If you use a certificate to authenticate your smart card, verify that the certificate is not revoked or expired.

Diagnostic reports

About diagnostic reports
Diagnostic reports provide wireless configuration and connection information for your BlackBerry device. If you cannot connect to the wireless network or access services such as email messaging, your wireless service provider or administrator might ask you to run and submit a diagnostic report. Your wireless service provider or administrator can use the report to help you troubleshoot the problem.

Run a diagnostic report

1. 2. 3. 4. In the device options, click Mobile Network. Press the Menu key. Click Diagnostics Test. Press the Menu key.

Getting Started Guide

BlackBerry Pearl 8120 Smartphone
MAT-16319-001 | PRINTSPEC-016 SWD-230506-0831014251-001 | RBR41GW

Contents

Welcome to BlackBerry!.... 5 Set up your device.... 7 Insert the SIM card and battery.... 7 Charge the battery.... 10 Complete the setup wizard..... 12 Learn the basics.... 17 Move around the screen.... 18 Open a menu..... 19 Change the value in a field.... 20 Typing basics..... 21 Applications..... 24 Home screen status indicators.... 25 Message list status indicators.... 26 Phone status indicators..... 27 Calendar status indicators..... 27 Camera status indicators.... 28 Wireless coverage indicators.... 28 Start using your device.... 31 Make a call..... 31
Send an email message.... 31 Send an SMS text message.... 32 Add a contact..... 33 Take a picture..... 33 Record a video..... 34 Visit a web page..... 34 Schedule an appointment.... 35 Pair with a Bluetooth enabled device.... 35 About connecting to a Wi-Fi network.... 36 About using your device with a computer.... 37 About switching devices.... 40 Transfer a file between your device and your computer using the Roxio Media Manager. 40 Synchronize data between your device and your computer.. 42 About accessories.... 42 About adding applications to your device.... 43 Insert a media card..... 43 Find more information.... 45 Troubleshooting..... 47 I cannot connect to a wireless network... 47 I cannot connect to a Wi-Fi network... 47 I cannot associate my device with an email address.. 48
I do not know which email setup option to select in the setup wizard.. 49 I cannot send messages.... 50 I am not receiving messages.... 51 I cannot make or receive calls.... 52 Legal notice..... 55

Welcome to BlackBerry!

Get ready to experience the freedom and connectivity of your all-in-one mobile solution. Setting up your BlackBerry Pearl smartphone is easy. Simply verify that your SIM card and battery are inserted in your device, charge the battery, and complete the setup wizard. After you complete the setup wizard, take some time to explore the features on your device. This guide provides tips and instructions to help you learn the basics quickly.

Set up your device

Insert the SIM card and battery
Your SIM card is a small rectangular plastic card that stores important information about your wireless service. Your SIM card might already be inserted in your BlackBerry device. Depending on your wireless service provider, you might need a PIN code for your SIM card. For more information, contact your wireless service provider. 1. 2. 3. 4. 5. 6. Press the release button for the battery cover. Slide off the battery cover. If the battery is inserted, remove the battery. If your SIM card is already inserted, proceed to step 8. Remove the SIM card from any packaging. Hold the SIM card so that the metal contacts on the SIM card face down and the cutoff corner of the SIM card points toward the top of your device. 7. Slide the SIM card into the SIM card holder. 8. Insert the battery so that the metal contacts on the battery align with the metal contacts on your device.
9. Slide the battery cover back onto the device so that it clicks into place. If the battery is charged, the device turns on. If the device does not turn on, charge the battery.
Figure 1. Remove the battery cover
Figure 2. Insert the SIM card
Figure 3. Insert the battery

Charge the battery

1. Connect the small end of the travel charger cable to the USB port on the side of your BlackBerry device. 2. If necessary, perform one of the following actions: Insert the plug blade attachment into the power adapter. Fold the plug blades down. 3. Plug the power adapter into a power outlet. 4. Charge the battery to full power.
Figure 4. Connect the travel charger cable to your device
Figure 5. Insert the plug attachment or fold the plug blades down (if necessary)
If you have an available USB port on your computer and you have installed the BlackBerry Desktop Software, you can use the USB cable that came with your device to connect your device to your computer for charging. For more information, see the "About using your device with a computer" topic.
Battery power level indicators
full battery power low battery power battery charging
Complete the setup wizard
The setup wizard is designed to help you learn about typing, change options to personalize your BlackBerry device, and set up one or more email addresses. The setup wizard takes approximately 10 minutes to complete. 1. In the setup wizard dialog box, roll the trackball to highlight Run Setup Wizard. 2. Click (press) the trackball. 3. Read the setup wizard introduction. 4. Roll the trackball to highlight Next. 5. Click the trackball. 6. Complete the instructions on the screen. Note: If the setup wizard dialog box does not appear automatically, on the Home key. Click Setup Wizard. screen, press the

Figure 7. Home screen

Figure 8. Application list
Figure 9. Move around the screen

Open a menu

To open a menu of all the available actions for a highlighted item in an key. application, press the If you click an item with more than one common available action, a short menu of these available actions appears. To view more available actions for the highlighted item, press the key or click Full Menu. To close a menu, press the key.

Figure 10. Full menu

Figure 11. Short menu
Change the value in a field
1. Highlight a field. 2. Click the trackball. 3. Click a value.
Figure 12. Change the value in a field

Typing basics

About typing input methods
You can type on your BlackBerry device using the SureType input method or the multi-tap input method. SureType technology combines a traditional phone-style key layout with a familiar computer-style letter layout that is designed to provide a quick and comfortable typing and dialing experience. SureType technology is designed to predict words as you type them. When you use SureType technology, you press the letter key for each letter in a word once until the word appears in a list that appears on the screen. For example, to type run, you would press the R key once, the U key once, and so on until run appears in the list.
When you use multi-tap, you press a letter key once to type the first letter on the key and twice to type the second letter. For example, to type run, you would press the key twice, the key once, and the key twice. SureType technology is the default typing input method for most fields. Multi-tap is the default typing input method for phone number and password fields.
Type text using SureType technology
1. Press the letter key once for each letter in a word. 2. Perform one of the following actions: To select an item from the list that appears when you type and start typing a new word, highlight the item. Press the Enter key. To select an item from the list that appears when you type and continue typing the same word, click the item. To change a letter in a word that you are typing, highlight the letter. Click the alternate letter that appears on the screen. To change a letter in a word after you finish typing the word, click the word. Highlight the letter. Click the alternate letter that appears on the screen.

Type text using multi-tap
To type the first letter on a key, press the letter key once.
To type the second letter on a key, press the letter key twice.

Typing indicators

multi-tap input mode Shift mode number lock mode Alt mode

Typing tips

To capitalize a letter, hold the letter key until the capitalized letter appears or press the key and the letter key. To type the alternate character on a key, press the key and the character key. For example, to type a question mark (?), press the key and. To type a symbol, press the key. To view more symbols, press the key again. Type the letter that appears below the symbol. To type an accented or special character, hold the letter key and roll the trackball to the left or right. Click a character. For example, to type , hold and roll the trackball to the left until is highlighted. Click the trackball.
To turn on NUM lock, hold the NUM lock, press the key.

key and press the

key. To turn off

Applications

Take some time to explore the applications that are available on your BlackBerry device. Here are a few applications to get you started. Click Setup Wizard to learn about typing, change options to personalize your device, and set up your email address. The setup wizard also provides links to information about common tasks. Click Email Settings to set up one or more email addresses or change BlackBerry Internet Service email options. Click Browser to visit web pages or view the browser bookmark list. Click Call Log to make a call or view a list of recent calls. Click Camera to take a picture. Click Video Camera to record a video.
Click Media to view saved songs, ring tones, videos, or pictures. Click Messages to view a list of your messages. More than one message list might appear on your device. Click Options to view the main list of device options. You can also access additional options from the menu in each application. Click Address Book to view your contact list or add a new contact. Click Set Up Wi-Fi to set up a connection to a Wi-Fi network. Click Help to view the user guide for your device. The user guide provides procedures to help you use your device.

Home screen status indicators
alarm set unopened message count missed calendar reminder missed call count sending data receiving data
voice mail message Bluetooth technology is turned on
roaming paired with Bluetooth enabled device
Message list status indicators
unopened message opened message message contains attachment message is high priority SMS text message MMS message sent message message is sending message not sent

Phone status indicators

missed call placed call received call
Calendar status indicators
reminder set recurring appointment or meeting calendar entry with notes meeting exception to recurring appointment or meeting

Camera status indicators

flash is turned on flash is turned off automatic flash mode slow shutter speed
Wireless coverage indicators
Indicators on the Home screen display the wireless coverage level for the area in which you are using your BlackBerry device. A wireless coverage level might limit the use of some device features. You can use the phone, send and receive email messages, PIN messages, SMS text messages, and MMS messages, and use the browser with a high-speed data connection. You can use the phone, send and receive email messages, PIN messages, SMS text messages, and MMS messages, and use the browser. You can use the phone and send and receive SMS text messages.
You can only make emergency calls. Your connection to the wireless network is turned off. You are not in a wireless coverage area. You can send and receive email messages and use the browser over a Wi-Fi connection. + WiFi network name Your device is connected to a Wi-Fi network but does not have access to BlackBerry services over the Wi-Fi connection. Your connection to a Wi-Fi network is turned on, but you are not in a Wi-Fi coverage area.

Start using your device

Make a call
1. On the Home screen or in the phone, perform one of the following actions: Type a phone number. Type part of a contact name. Highlight a contact or phone number. 2. Press the To end the call, press the key. key.

Send an email message

Pair with a Bluetooth enabled device
Some Bluetooth enabled devices have a passkey that you must type before you can pair with them. 1. In the Bluetooth setup application, click Search for devices from here or Allow another device to find me. 2. Click OK. 3. If necessary, click a Bluetooth enabled device.
4. If necessary, type the passkey for the Bluetooth enabled device on your BlackBerry device. 5. If necessary, type the passkey for the Bluetooth enabled device on the Bluetooth enabled device.
About connecting to a Wi-Fi network
If you are in a Wi-Fi coverage area and if your wireless service plan supports it, you might be able to access services (for example, email service) over a Wi-Fi network. For more information, contact your wireless service provider. You can connect to a Wi-Fi network without saving the connection information, or you can save the connection information in a Wi-Fi profile.
Turn on the connection to the Wi-Fi network
1. On the Home screen or in the application list, click Manage Connections. 2. Select the Wi-Fi check box.
Connect to a Wi-Fi network
By default, new Wi-Fi profiles appear at the bottom of your Wi-Fi profile list. 1. On the Home screen or in the application list, click Set Up Wi-Fi. 2. Perform one of the following actions:
Click Scan for Networks. Click a network. Click Manually Add Network. Type the network name. Click Add. 3. Complete the instructions on the screen. 4. On the Wi-Fi Setup Complete screen, perform any of the following actions: To change the order of Wi-Fi profiles, click Prioritize Wi-Fi Profiles. To return to the Wi-Fi Setup Complete screen, press the Escape key. To specify registration information, click Wi-Fi Hotspot Login. To return to the Wi-Fi Setup Complete screen, press the Escape key. 5. Click Finish.
About using your device with a computer
You can install the BlackBerry Desktop Software on your computer and connect your BlackBerry device to your computer to perform any of the following actions: Synchronize organizer data such as contacts, calendar entries, tasks, and memos between your device and your computer. Synchronize certificates between your device and your computer. Back up and restore device data. Transfer files between your device and your computer. Add applications to your device.
Set up and manage email message forwarding or wireless calendar synchronization if your system administrator has advised you to do so. Set up and manage email message forwarding using the BlackBerry Desktop Redirector to forward email messages from a Microsoft Outlook (Workgroup installation) email account that resides on a Microsoft Exchange Server version 5.5 or later. For more information about synchronizing data, backing up or restoring data, adding applications, or other functions, see the BlackBerry Desktop Software Online Help.

Installation prerequisites
Intel compatible 486 or higher computer that is compliant with USB 1.1 or later Microsoft Windows 2000, or later available USB port CD drive
Install the BlackBerry Desktop Software
1. Verify that your BlackBerry device is not connected to your computer. 2. Insert the BlackBerry User Tools CD into the CD drive on your computer. 3. Click BlackBerry Desktop Software.
In the drop-down list, click a language. Click OK. Click Next. In the drop-down list, click a country or region. Click Next. If you agree to the legal terms and conditions, select the I accept the terms in the license agreement option. Click Next. 8. Type your customer information. Click Next. 9. Click Next. 10. Perform one of the following actions: If you do not want to use the BlackBerry Desktop Software to synchronize certificates between your device and your computer, select the Typical option. Click Next. If you want to use the BlackBerry Desktop Software to synchronize certificates between your computer and your device, select the Custom option. Click Next. In the Certificate Synchronization dropdown list, click This feature, and all subfeatures, will be installed on local hard drive. 11. Complete the instructions on the screen. 12. When the installation is complete, connect the smaller end of the USB cable to the USB port on the side of your device. 13. Connect the larger end of the USB cable to the USB port on your computer. If the BlackBerry Desktop Manager does not open automatically, on the taskbar, click Start > Programs > BlackBerry > Desktop Manager.

4. 5. 6. 7.

About switching devices
You can import data from your current BlackBerry device, Palm device, or Windows Mobile powered device to your new BlackBerry device using the switch device wizard tool of the BlackBerry Desktop Manager. For more information about switching devices, see the BlackBerry Desktop Software Online Help.

Switch devices

1. 2. 3. 4. Connect your current device to your computer. Open the BlackBerry Desktop Manager. Click Switch Device Wizard. Complete the instructions on the screen.
If you are switching from a BlackBerry device that is associated with the BlackBerry Internet Service, on your new BlackBerry device, in the setup wizard, open the email setup screen. Update your device PIN.
Transfer a file between your device and your computer using the Roxio Media Manager
1. Connect your BlackBerry device to your computer. 2. On your computer, open the BlackBerry Desktop Manager.
3. Double-click Media Manager. 4. Drag a file or folder from one location to another. For more information about transferring and managing media files, see the online help that is available in the Roxio Media Manager.
Roxio Media Manager views
In the Roxio Media Manager that is available in the BlackBerry Desktop Manager, you can view media files in one of four views. Click My Media to view media files, organized by media type, that are stored on your computer. Click Folders to view media files, organized by folder, that are stored on your computer. Click My MediaSpace (UPnP) to view media files that are stored on Universal Plug and Play devices that are connected to your computer. Click My Devices to view media files that are stored on wireless devices that are connected to your computer.

Synchronize data between your device and your computer
1. 2. 3. 4. 5. Connect your BlackBerrydevice to your computer. Open the BlackBerry Desktop Manager. Click Synchronize. Select the check box beside one or more actions. Click Synchronize now.

About accessories

You can buy accessories such as batteries, carrying solutions, headsets, and charging solutions for your BlackBerry device. For more information, contact your wireless service provider or visit www.shopblackberry.com. CAUTION: Use only accessories that Research In Motion has approved for use with your device. Use of other accessories might invalidate your warranty and might be dangerous.
About adding applications to your device
You can download applications for your BlackBerry device from a web site such as mobile.blackberry.com using the browser on your device. You can also download application files from a web site such as www.handango.com/blackberry/ using a browser on your computer. If you download applications using a browser on your computer, you can add the application to your device using the application loader tool of the BlackBerry Desktop Software. The BlackBerry Desktop Software is available on the BlackBerry User Tools CD that came with your device. CAUTION: If you add an application to your device, read the terms and conditions for the application carefully. Research In Motion makes no representation, warranty, or guarantee whatsoever for applications that you add to your device and assumes no liability for them.

Insert a media card

Use a microSD media card to extend the memory available on your BlackBerry device for storing media files such as songs, ring tones, videos, or pictures. The media card might be sold separately from your device. 1. Lift the edge of the cover for the media card slot. 2. Rotate the cover 180 degrees. 3. Hold the media card so that the metal contacts on the media card point toward the front of your device.
4. Slide the media card into the media card slot so that the media card clicks into place. 5. Rotate the cover for the media card slot so that the peg on the cover fits into the small hole on your device and the cover lies flat. To remove the media card, remove the cover for the media card slot. Press the media card in and then pull the media card out.

Figure 13. Insert the media card
Figure 14. Remove the media card

Find more information

To view the user guide for your BlackBerry device, click Help in the application list or in an application menu. To view the BlackBerry 101 tutorial, user guide, safety and product information booklet, or software license agreement and warranty for your device, insert the BlackBerry User Tools CD that came with your device into the CD drive on your computer. To try a free 30-minute introductory training course (available in English only) for your device or to purchase additional training, visit www.blackberry.com/ go/onlinetraining. To find information about your wireless network or your wireless service plan, visit your wireless service provider web site.
To find software, games, and accessories for your device, visit www.discoverblackberry.com.

Troubleshooting

I cannot connect to a wireless network
Try performing the following actions: Verify that your SIM card is inserted in your BlackBerry device correctly. Verify that you have turned on the connection to the wireless network. Verify that you are connected to your wireless service provider's network. If you switched wireless networks manually, your device remains connected to that wireless network until you select your wireless service provider's network again. If your wireless service provider supports UMA, verify that your connection preference is not set to Wi-Fi Only.
I cannot connect to a Wi-Fi network
Try performing the following actions: Verify that you have turned on the connection to the Wi-Fi network. Verify that you are in a Wi-Fi coverage area. If the Wi-Fi network does not appear in the Wi-Fi setup application and you know the network name, connect to the Wi-Fi network manually.
Verify that the connection options in the Wi-Fi setup application are correct. If you have already verified these options, verify that the advanced connection options for the Wi-Fi network are correct. If you switched Wi-Fi networks manually, switch to another Wi-Fi network or set your device to scan for available Wi-Fi networks. If your wireless service provider supports UMA, verify that your connection preference is not set to Mobile Network Only. If you use PEAP, EAP-TLS, EAP-FAST, EAP-TTLS, or EAP-SIM to connect to a Wi-Fi network, verify that you have installed the root certificate for the certificate authority server that created the certificate for the authentication server. If you use EAP-TLS to connect to a Wi-Fi network, verify that you have added your authentication certificate to your BlackBerry device.

I cannot associate my device with an email address
Try performing the following actions: On the email setup screen, verify that you have typed all the email address information correctly. To type your password, use the multi-tap input method. Verify that the email address is associated with a supported email account (for example, a POP3 email account or an IMAP email account). For more information about supported email accounts, contact your wireless service provider.
If you are trying to add a Microsoft Outlook or IBM Lotus Notes work email address to your BlackBerry device, in a browser on your computer, log in to the email setup web site using the web page address provided by your wireless service provider and add the work email address. To log in, you must have a login user name and password. You can create a login user name and password in the setup wizard on the email setup screen.
I do not know which email setup option to select in the setup wizard
Select the I want to create or add an email address option if the other options do not apply to you. This option is the most common option for individual users. If you select this option, an email setup screen appears on your BlackBerry device. On this screen, you can create a new email address for your device or associate your device with an existing, supported email address. Select the I want to use a work email account with a BlackBerry Enterprise Server option if a system administrator has provided you with a password that you can use to activate your device over the wireless network. If you select this option, an Enterprise Activation screen appears. On this screen, you can type your work email address and the password provided by your system administrator to activate your device. Select the I want to skip email setup option if any of the following situations apply:
A representative from the store where you bought your device has already helped you to set up your email address. You have already visited the email setup web site using a browser on your computer and have set up an email address. You have an existing email account and have access to a BlackBerry Enterprise Server, but your system administrator has not provided you with a password that you can use to activate your device over the wireless network. For more information about setting up email for your device, contact your system administrator. You have a Microsoft Outlook (Workgroup installation) email account on a Microsoft Exchange Server Version 5.5 or later and you want to use the BlackBerry Desktop Redirector to forward email messages to your device.

I cannot send messages

Try performing the following actions: Verify that your BlackBerry device is connected to the wireless network. If you are not in a wireless coverage area, your device should send the messages when you return to a wireless coverage area. If the menu item for sending a message does not appear, verify that you have added an email address or PIN for your contact.
If you created an email address or added an existing email address to your device using the email setup screen in the setup wizard, verify that you have received an activation message on your device from the BlackBerry Internet Service. If you have not received an activation message (the message might take a short period of time to arrive), in the setup wizard, open the email setup screen to send a service book to your device. If you have not received a registration message from the wireless network, register your device. In the device options, click Advanced Options. Click Host Routing Table. Press the key. Click Register Now. Resend the message. Open the message. Press the Resend. key. Click
I am not receiving messages
Try performing the following actions: Verify that your BlackBerry device is connected to the wireless network. If you are not in a wireless coverage area, you should receive messages when you return to a wireless coverage area. If you created an email address or added an existing email address to your device using the email setup screen in the setup wizard, verify that you have received an activation message on your device from the BlackBerry Internet
Service. If you have not received an activation message (the message might take a short period of time to arrive), in the setup wizard, open the email setup screen to send a service book to your device. If you have not received a registration message from the wireless network, register your device. In the device options, click Advanced Options. Click key. Click Register Now. Host Routing Table. Press the If you switched devices, verify that you have switched email service to your new device. To switch email service to your new device, in the setup wizard, open the email setup screen. If you created a user name and password when you set up email on your device, type your login information. Press the key. Click Change Device. If you did not create a user name and password when you set up email, complete the instructions on the screen. If you use email message filters, verify that the options for email message filters are set correctly.

I cannot make or receive calls
Try performing the following actions: Verify that your BlackBerry device is connected to the wireless network. If you cannot make calls and fixed dialing is turned on, verify that the phone number for your contact appears in your fixed dialing list or turn off fixed dialing.
If you have traveled to another country and you have not changed your smartdialing options, dial the full phone number, including the country code and area code, for your contact. If you are not receiving calls, verify that call blocking and call forwarding are turned off. If your SIM card supports more than one phone number, but you have only one phone number, verify that the phone number is set as the primary number.

Legal notice

2007 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, BlackBerry, "Always On, Always Connected" and the "envelope in motion" symbol are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. Bluetooth is a trademark of Bluetooth SIG. Handango is a trademark of Handango, Inc. IBM, Domino, Lotus, and Lotus Notes are trademarks of International Business Machines Corporation. Intel is a trademark of Intel Corporation. Microsoft, Outlook, and Windows are trademarks of Microsoft Corporation. Novell and GroupWise are trademarks of Novell, Inc. Roxio is a trademark of Sonic Solutions. Wi-Fi and WPA are trademarks of the Wi-Fi Alliance. All other brands, product names, company names, trademarks, and service marks are the properties of their respective owners. Portions of the BlackBerry Device Software are copyright 2007 The FreeType Project (www.freetype.org). All rights reserved. The BlackBerry device and/or associated software are protected by copyright, international treaties, and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents for a list of RIM (as hereinafter defined) patents.
This document is provided "as is" and Research In Motion Limited and its affiliated companies ("RIM") assume no responsibility for any typographical, technical, or other inaccuracies in this document. In order to protect RIM proprietary and confidential information and/or trade secrets, this document may describe some aspects of RIM technology in generalized terms. RIM reserves the right to periodically change information that is contained in this document; however, RIM makes no commitment to provide any such changes, updates, enhancements, or other additions to this document to you in a timely manner or at all. RIM MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS, OR COVENANTS, EITHER EXPRESS OR IMPLIED (INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, MERCHANTABILITY, DURABILITY, TITLE, OR RELATED TO THE PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE REFERENCED HEREIN OR PERFORMANCE OF ANY SERVICES REFERENCED HEREIN). IN CONNECTION WITH YOUR USE OF THIS DOCUMENTATION, NEITHER RIM NOR ITS RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, OR CONSULTANTS SHALL BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT, ECONOMIC, COMMERCIAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS. This document might contain references to third-party sources of information, hardware or software, products or services and/or third-party web sites (collectively the "Third-Party Information"). RIM does not control, and is not responsible for, any

Third-Party Information, including, without limitation the content, accuracy, copyright compliance, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of Third-Party Information. The inclusion of Third-Party Information in this document does not imply endorsement by RIM of the Third-Party Information or the third party in any way. Installation and use of Third-Party Information with RIM's products and services may require one or more patent, trademark, or copyright licenses in order to avoid infringement of the intellectual property rights of others. Any dealings with Third-Party Information, including, without limitation, compliance with applicable licenses and terms and conditions, are solely between you and the third party. You are solely responsible for determining whether such third-party licenses are required and are responsible for acquiring any such licenses relating to Third-Party Information. To the extent that such intellectual property licenses may be required, RIM expressly recommends that you do not install or use Third-Party Information until all such applicable licenses have been acquired by you or on your behalf. Your use of Third-Party Information shall be governed by and subject to you agreeing to the terms of the Third-Party Information licenses. Any Third-Party Information that is provided with RIM's products and services is provided "as is". RIM makes no representation, warranty or guarantee whatsoever in relation to the Third-Party Information and RIM assumes no liability whatsoever in relation to the Third-Party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages. Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8
Canada Research In Motion UK Limited 200 Bath Road Slough, Berkshire SL1 3XE United Kingdom Published in Canada