Speed dial

Set up speed dial for a contact
1. 2. 3. 4. 5. 6. From the Home screen, press the Send key. Press the Menu key. Click View Speed Dial List. Click an unassigned key. Click New Speed Dial. Click a contact.
To make a call using speed dial, from the phone application, the Home screen, a message, or a message list, press and hold the key that you assigned to the contact.
Change the contact assigned to a speed dial key
1. 2. 3. 4. 5. 6. From the Home screen, press the Send key. Press the Menu key. Click View Speed Dial List. Highlight a contact or phone number. Press the Menu key. Perform one of the following actions: To change the contact that is assigned to a speed dial key, click Edit. Click a new contact. To assign the contact to a different speed dial key, click Move. Click a new speed dial key. To delete the contact from the speed dial list, click Delete.

Conference calls

About conference calls
You can create two types of conference calls with your BlackBerry device. If your organization or a conferencing service has provided you with a conference call bridge number, you can create conference call meetings in the calendar on your device or computer. Conference call meetings allow participants who have a BlackBerry device to enter the conference call meeting with a one-touch Join Now option, if this feature is supported on their device, so that they do not have to dial the conference call bridge number and access codes. If you do not have a conference call bridge number, you can create a conference call by calling other contacts and joining the calls together.

Make a conference call

If your BlackBerry device is connected to a CDMA network, you cannot join more than two contacts to a conference call. 1. During a call, press the Menu key. 2. Click Add Participant. 3. Type a phone number or highlight a contact. 4. Press the Send key. 5. During the second call, press the Send key to join your first contact to the conference call. 6. To join another contact to the call, repeat steps 1 to 5. Related topics Place a call on hold, 24
Create a phone number link for a conference call
1. Type a phone number for the conference call bridge. 2. Type X and the access code.
Speak privately with a contact during a conference call
You can perform this task only if you make a conference call by joining calls together, and not if you create a conference call meeting in the calendar. 1. During a conference call, press the Menu key. 2. Click Split Call. 3. Click a contact. To return to the conference call, press the Menu key. Click Join.
Disconnect a contact from a conference call
You can perform this task only if you make a conference call by joining calls together, and not if you create a conference call meeting in the calendar. 1. During a conference call, press the Menu key. 2. Click Drop Call. 3. Click a contact.

Turn on fixed dialing

To perform this task, your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code. 1. 2. 3. 4. 5. 6. 7. 8. From the Home screen, press the Send key. Press the Menu key. Click Options. Click FDN Phone List. Press the Menu key. Click Enable FDN Mode. Type your PIN2 code. Press the Enter key.
To turn off fixed dialing, press the Menu key. Click Disable FDN Mode.
Add a contact to your fixed dialing list
To perform this task, your wireless service provider must set up your SIM card for this service and provide you with a SIM card PIN2 code. 1. 2. 3. 4. 5. 6. 7. From the Home screen, press the Send key. Press the Menu key. Click Options. Click FDN Phone List. Press the Menu key. Click New. Type your PIN2 code.

8. 9. 10. 11.

Press the Menu key. Type a name and a phone number. Press the Menu key. Click Save.
Change a contact in your fixed dialing list
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. From the Home screen, press the Send key. Press the Menu key. Click Options. Click FDN Phone List. Highlight a contact. Press the Menu key. Click Edit. Change the contact information. Press the Menu key. Click Save.
Delete a contact from your fixed dialing list
1. 2. 3. 4. 5. 6. 7. From the Home screen, press the Send key. Press the Menu key. Click Options. Click FDN Phone List. Highlight a contact. Press the Menu key. Click Delete.

Smart dialing

About smart dialing
With the smart-dialing feature, you can set a default country code and area code for phone numbers so that you do not have to dial a country code and area code each time that you make a call, unless the country code or area code are different from the default codes that you set. Some country codes are not supported by the smart-dialing feature. In the smart-dialing options, you can also specify the main phone number for an organization that you call frequently so that you can quickly call a contact in that organization by dialing only the extension for the contact. If you add contacts from that organization to your contact list, when you add their phone numbers, you can type only the extensions instead of typing out the main phone number for the organization.
Set the default country code and area code
1. 2. 3. 4. 5. 6. 7. 8. 9. From the Home screen, press the Send key. Press the Menu key. Click Options. Click Smart Dialing. Set the Country Code and Area Code fields. If necessary, set the Local Country Code and International Dialing Digits fields. In the National Number Length field, set the default length for phone numbers in your country. Press the Menu key. Click Save.

To request that your phone number is displayed, change the Restrict My Identity field to Never. To request that the network decide whether to hide or display your phone number, change the Restrict My Identity field to Network Determined. 6. Press the Menu key. 7. Click Save.
Turn off the prompt that appears before you delete items
You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. On the Home screen, click an application icon. 2. In an application, press the Menu key. 3. Click Options. 4. If necessary, click General Options. 5. Change the Confirm Delete field to No. 6. Press the Menu key. 7. Click Save.
Stop ending calls when you insert your device in the holster
1. 2. 3. 4. 5. 6. 7. From the Home screen, press the Send key. Press the Menu key. Click Options. Click General Options. Change the Auto End Calls field to Never. Press the Menu key. Click Save.
Answer calls automatically when you remove your device from the holster
1. 2. 3. 4. 5. 6. 7. From the Home screen, press the Send key. Press the Menu key. Click Options. Click General Options. Change the Auto Answer Calls field to Out Of Holster. Press the Menu key. Click Save.

Reset a call timer

A call timer provides the estimated duration of calls. For more information about the exact duration of a call, contact your wireless service provider. 1. From the Home screen, press the Send key. 2. Press the Menu key.

3. 4. 5. 6. 7.

Click Status. Click Last Call or Total Calls. Click Clear Timer. Press the Menu key. Click Save.
Depending on the typing input language that you are using, some shortcuts might not be available. To change your ring tone, from the Home screen, press the Send key. Press the Menu key. Click Set Ring Tone. To check your voice mail, press and hold 1. To send an incoming call to voice mail, press and hold the Volume Down key on the right side of your BlackBerry device. To set up speed dial for a contact, on the Home screen or in the phone application, press and hold the key that you would like to assign speed dial to. To add an extension to a phone number, press the X key. Type the extension number. To type a letter in a phone number field, press and hold the Alt key. Use the multi-tap input method to type the letter. To insert a plus sign (+) when typing a phone number, press and hold 0. To turn on the speakerphone during a call, press the period (.) key. To turn off the speakerphone during a call, press the period (.) key again. If you are using a wireless headset, to stop listening to a call with the headset, press the period (.) key. To listen to a call using the wireless headset again, press the period (.) key again. If you have multiple phone numbers associated with your BlackBerry device, to change the active phone number, from the Home screen, press the Send key. Click your phone number at the top of the screen. Click a phone number.

1. 2. 3. 4. 5. 6. 7. On the Home screen or in a folder, click the Media icon or Files icon. Navigate to a file. Highlight the file. Press the Menu key. Click Rename. Type a name for the file. Click Save.

Delete a file

1. 2. 3. 4. 5. On the Home screen or in a folder, click the Media icon or Files icon. Navigate to a file. Highlight the file. Press the Menu key. Click Delete.

Move a file

1. 2. 3. 4. 5. 6. 7. 8. On the Home screen or in a folder, click the Media icon or Files icon. Navigate to a file. Highlight the file. Press the Menu key. Click Move. Navigate to a location. Click a folder. Click Move Into.

Documents

Open a password-protected.pdf file
To perform this task, your email account must use the BlackBerry Internet Service or a BlackBerry Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. When the "Password protected document" message appears, press the Escape key. 2. Press the Menu key. 3. Click Password. 4. Type the password. 5. Press the Enter key. 6. Press the Menu key. 7. Click Retrieve. 8. Click Yes.
View tracked changes in a document
1. In a document, press the Menu key. 2. Click Show Changes. To hide tracked changes, press the Menu key. Click Hide Changes.
View the table of contents in a document
Depending on the document type, you might not be able to view the table of contents. 1. In a document, press the Menu key. 2. Click Table of Contents. To move to a specific heading, click a heading. Click View.

Spreadsheets

Move to a specific cell
1. In a spreadsheet, press the Menu key. 2. Click Go to Cell. 3. Type the cell co-ordinates.

4. Press the Enter key.

View the content of a cell
In a spreadsheet, click the trackpad.
View a list of worksheets
1. In a spreadsheet, press the Menu key. 2. Click Table of Contents. To move to a specific worksheet, click a worksheet. Click View.

Switch worksheets

1. In a spreadsheet, press the Menu key. 2. Click Next Sheet or Prev Sheet.
Change the size of a column
In a spreadsheet, perform one of the following actions: To change the size of a column, click the column label. Click a size. To view all the text in a column, click the column label. Click Fit. To change the size of all the columns in the spreadsheet, click the unmarked column label in the upper-left corner of the spreadsheet. Click a size. Click Options. Set the Column Width field. Click Save.
Set display options for a spreadsheet
1. In a spreadsheet, press the Menu key. 2. Click Options. 3. Perform any of the following actions: To view the gridlines in the spreadsheet, set the Show Gridlines field to Yes. To label spreadsheet rows with numbers and columns with letters, set the Display Labels field to Yes. 4. Press the Menu key. 5. Click Save.

When you turn off media card support, your BlackBerry device cannot access the files on your media card. 1. On the Home screen or in a folder, click the Options icon. 2. Click Memory. 3. Change the Media Card Support field to Off. 4. Press the Menu key. 5. Click Save.
Change how you transfer files between your device and your computer
Depending on your BlackBerry device model or your wireless service provider, mass storage mode or MTP might not be supported. 1. On the Home screen or in a folder, click the Options icon. 2. Click Memory. 3. Do one of the following actions:
To use mass storage mode to transfer files between your BlackBerry device and computer, set the Mass Storage Mode Support field to On. If necessary, change the Auto Enable Mass Storage Mode When Connected field. To use MTP to transfer media files between your device and computer, set the Media Transfer Protocol (MTP) field to On. If necessary, change the Auto Enable Mass Storage Mode When Connected field. To receive a prompt to select either mass storage mode or MTP when you connect your device to your computer, set the Auto Enable Mass Storage Mode When Connected field to Prompt. 4. Press the Menu key. 5. Click Save.
Turn off mass storage mode or MTP
1. 2. 3. 4. 5. On the Home screen or in a folder, click the Options icon. Click Memory. Change the Media Transfer Protocol (MTP) field or the Mass Storage Mode Support field to No. Press the Menu key. Click Save.
Turn off the prompt for mass storage mode
Depending on your BlackBerry device model or your wireless service provider, mass storage mode or MTP might not be supported. 1. On the Home screen or in a folder, click the Options icon. 2. Click Memory. 3. Change the Auto Enable Mass Storage Mode When Connected field to Yes or No. 4. Press the Menu key. 5. Click Save.

About compression

Compression is designed to reduce the size of your BlackBerry device data while maintaining the integrity of that data. When compression is turned on, your device compresses all device data, including messages, contacts, calendar entries, tasks, and memos. You should keep compression turned on. If both compression and encryption are turned on, your device compresses device data before encrypting it.

Switch browser views

You can view web pages in Column view or Page view. Column view displays web pages in a mobile view format. Page view displays web pages in a wide screen format that is similar to the format that the browser on your computer uses to display web pages. 1. On a web page, press the Menu key. 2. Click Column View or Page View.
Zoom in to or out from a web page
On a web page, press the Menu key. To zoom back to the original web page size, press the Escape key.
Move back or forward a web page
1. On a web page, press the Menu key. 2. Click Back or Forward.

Refresh a web page

1. On a web page, press the Menu key. 2. Click Refresh.
Save a web page to a message list
A saved web page displays content that was current at the time that you saved the web page. 1. On a web page, press the Menu key. 2. Click Save Page. 3. Click OK.

Stop loading a web page

1. When a web page is loading, press the Menu key. 2. Click Stop.
View a list of web pages you visited recently
Depending on the browser that you used to visit a web page or add a bookmark, when you click the web page in the browser history or bookmark list, the web page might open in the browser that you used to visit the web page and not the browser that you set as your default browser. Extra fees might apply for using a different browser. For more information about the fees associated with each of the browsers that are available on your BlackBerry device, contact your wireless service provider. 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click History.

Return to the home page

1. On a web page, press the Menu key. 2. Click Home.

Close the browser

1. On a web page, press the Menu key. 2. Click Close.
Viewing, copying, and forwarding addresses
View the address for a web page
1. On a web page, press the Menu key. 2. Click Page Address.
View the address for a link or picture
1. On a web page, highlight or pause on a link or picture. 2. Press the Menu key. 3. Click Link Address or Image Address.

View web feed content

1. In a web feed, highlight a title. 2. Press the Menu key. 3. Perform one of the following actions: To view a summary of the story, click Show Description. To view the full story, click Read Story. To hide a description, highlight a title. Press the Menu key. Click Hide Description.
Listen to web feed content
If your BlackBerry device is associated with an email account that uses the BlackBerry Internet Service, you can listen to web feed content that does not exceed 5 MB. If your device is associated with an email account that uses the BlackBerry Enterprise Server, you might not be able to listen to web feed content that exceeds 128 KB. For more information, contact your administrator. 1. In a web feed, highlight a title. 2. Press the Menu key.

3. Click Get Audio.

Mark a web feed title as opened or unopened
In a web feed, perform one of the following actions: Highlight a title. Press the Menu key. Click Mark Opened or Mark Unopened. Highlight a date field. Press the Menu key. Click Mark Prior Opened.

Change a web feed

1. 2. 3. 4. 5. 6. 7. On a web page, press the Menu key. Click Bookmarks. Highlight a web feed. Press the Menu key. Click Edit Bookmark. Change the web feed. Click Accept.

File a web feed

1. 2. 3. 4. 5. 6. On a web page, press the Menu key. Click Bookmarks. Highlight a web feed. Press the Menu key. Click Move Bookmark. Click the new location.

Delete a web feed

1. 2. 3. 4. 5. On a web page, press the Menu key. Click Bookmarks. Highlight a web feed. Press the Menu key. Click Delete Bookmark.

Browser options

Change the default browser view
1. On the Home screen, click the Browser icon. 2. Press the Menu key.
Click Options. Click General Properties. Change the Default View field. Press the Menu key. Click Save Options.
Change the home page or start page
Depending on your wireless service provider, you might not be able to change the home page. 1. On the Home screen, click the Browser icon. 2. Press the Menu key. 3. Click Options. 4. Click Browser Configuration. 5. Perform any of the following actions: In the Home Page Address field, type a web address. Change the Start Page field. 6. Press the Menu key. 7. Click Save Options.

Search for contacts in your organization's address book
To perform this task, your email account must use a BlackBerry Enterprise Server that supports this feature. For more information, contact your administrator. 1. 2. 3. 4. 5. On the Home screen, click the Contacts icon. Press the Menu key. Click Lookup. Type part or all of a contact name. Press the Enter key.
Manage contact lookup results
1. In the contact lookup results, highlight a contact. 2. Press the Menu key.
3. Perform one of the following actions: To add a contact to your contact list, click Add to Contacts. To add all the contacts, click Add All to Contacts. To view information for a contact, click View. To delete a contact from the contact lookup results, click Delete. To delete the contact lookup results, click Delete Lookup. To start a new contact lookup, click Lookup.

Customizing contacts

About custom ring tones
You can assign a custom ring tone to a contact without changing other notifications. Custom ring tone options appear with your contacts and your notification profiles. When you assign a custom ring tone to a contact, a new profile exception appears with your notification profiles as "Calls From <contact>". Notification profile exceptions are shared between your contacts and your notification profiles and changes that you make in one application are made in the other application. Your BlackBerry device bases the volume for custom ring tones on the volume that you set in the active notification profile.
Assign ring tones and alerts to a contact
You can receive different ring tones and alerts for incoming messages and calls from specific contacts or groups of contacts. When you receive a call or message from the contact, your device uses the assigned ring tone or alert, even if you switch your sound profile to Silent or Vibrate Only. If you do not want to be notified with the assigned ring tone or alert, you can set your sound profile to All Alerts Off. 1. On the Home screen, click the Sounds icon. 2. Click Set Contact Alerts. 3. Click Add Contact Alert. 4. Press the Menu key. 5. Click Add Name. 6. Click a contact. 7. To add additional contacts, repeat steps 3 to 5. 8. Click the application or item that you want to change. 9. Change the ring tone or alert information. 10. Press the Menu key. 11. Click Save.
Add a caller ID picture for a contact
1. 2. 3. 4. On the Home screen, click the Contacts icon. Highlight a contact. Press the Menu key. Click Add Picture.

Schedule an alarm

1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Calendar icon. key. Press the Click New Alarm. Type the alarm information. If the alarm recurs, change the Recurrence field. Press the Menu key. Click Save.
Open an appointment, meeting, or alarm
1. On the Home screen, click the Calendar icon. 2. Click an appointment, meeting, or alarm.
Delete an appointment, meeting, or alarm
1. 2. 3. 4. On the Home screen, click the Calendar icon. Highlight an appointment, meeting, or alarm. Press the Menu key. Click Delete.

Switch days in Day view

To move from one day to another using the navigation bar in the upper-right corner of the screen, click a day.

Meetings

To perform this task, your email account must use the BlackBerry Internet Service or a BlackBerry Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. 2. 3. 4. 5. 6. 7. 8. 9. On the Home screen, click the Calendar icon. Press the Menu key. Click New. Type the meeting information. Press the Menu key. Click Invite Attendee. Click a contact. To add another contact to your meeting, repeat steps 4 to 6. Press the Menu key.
Respond to a meeting invitation
1. In a meeting invitation, press the Menu key. 2. Click Accept, Tentative, or Decline. 3. If you declined a delegated meeting invitation, perform one of the following actions: To decline the meeting, click Decline. To delegate the meeting back to the sender so that the sender can re-delegate it, click Delegate. 4. Perform one of the following actions: To send the response without adding comments, click Send Response. To add comments to your response, click Add Comments. Type a comment. Press the Menu key. Click Send. Note: If you delete a meeting invitation from the messages application before you accept or decline it, the meeting is deleted from the email application on your computer.
View your calendar when responding to a meeting
1. In a meeting invitation, press the Menu key. 2. Click View Calendar. To return to the meeting invitation, press the Escape key.
Check availability of meeting participants
To perform this task, your email account must use a BlackBerry Enterprise Server that supports this feature. For more information, contact your administrator. You can only check availability of meeting participants in your organization. 1. In a meeting or meeting invitation, below the list of meeting participants, click View Availability. 2. Perform any of the following actions: To select the next time that all meeting participants are available, click Next Available Time. To view a list of the statuses that are associated with the colored bars on the screen (for example, busy or tentative), press the Menu key. Click Show Legend.

Switch calendars

1. 2. 3. 4. On the Home screen, click the Calendar icon. Press the Menu key. Click Select Calendar. Click a calendar.
Use color to differentiate calendars
1. 2. 3. 4. 5. On the Home screen, click the Calendar icon. Press the Menu key. Click Options. Click a calendar. Change the Appointment Color field.
6. Press the Menu key. 7. Click Save.
Change the calendar that reminds you of appointments
1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Calendar icon. Press the Menu key. Click Options. Click a calendar. Change the Display Reminders field. Press the Menu key. Click Save.
Change the default calendar
1. 2. 3. 4. 5. 6. On the Home screen or in a folder, click the Options icon. Click Advanced Options. Click Default Services. Change the Calendar (CICAL) field. Press the Menu key. Click Save.
Troubleshooting the calendar
I cannot schedule appointments that span multiple days
If you use IBM Lotus Notes, you cannot schedule appointments that span multiple days.
I cannot set some fields when scheduling appointments
If you use IBM Lotus Notes, you can only change the Subject, Location, Reminder, and Notes fields and the Mark as Private check box when you change a recurring appointment or meeting.
Some characters in calendar entries do not appear correctly after synchronization
If you schedule appointments or meetings on your BlackBerry device that contain special characters or accents, your computer might not support these characters. On your computer, verify that you are using the correct default code page and that the correct font support is installed on your computer. For more information, see the documentation for the operating system on your computer.
I cannot enter a conference call with the Join Now option
The Join Now option might not appear in the meeting notification if the meeting organizer is not using a BlackBerry device that supports the Join Now feature or if the meeting organizer did not enter the conference call information correctly. If the Join Now option appears and your device is connected to a CDMA network, you might need to change your smart dialing options so that you can enter the conference call using the Join Now option. Try performing the following actions: If the Join Now option does not appear, to enter the conference call, in the meeting or meeting invitation, click the conference call bridge number and access code provided in either the Location field or the Notes section. If the Join Now option appears and your device is connected to a CDMA network, try increasing the default time that your device waits before dialing an extension. From the Home screen, press the Send key. Press the Menu key. Click Options. Click Smart Dialing. In the To access extensions in all other corporations section, change the Wait For field to the highest value. Try entering the conference call with the Join Now option again.

Create a memo
1. 2. 3. 4. 5. On the Home screen or in the Applications folder, click the MemoPad icon. Click Add Memo. Type the memo information. Press the Menu key. Click Save.

Change a memo

1. 2. 3. 4. 5. 6. 7. On the Home screen or in the Applications folder, click the MemoPad icon. Highlight a memo. Press the Menu key. Click Edit. Change the memo information. Press the Menu key. Click Save.
1. 2. 3. 4. 5. On the Home screen or in the Applications folder, click the Tasks icon or MemoPad icon. Highlight a task or memo. Press the Menu key. Click Forward As. Click a message type.

Delete a memo

1. 2. 3. 4. On the Home screen or in the Applications folder, click the MemoPad icon. Highlight a memo. Press the Menu key. Click Delete.

Memo list options

You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. On the Home screen, click an application icon. 2. In an application, press the Menu key.
Click Options. If necessary, click General Options. Change the Confirm Delete field to No. Press the Menu key. Click Save.

Categories

About categories
You can create categories to group your contacts, tasks, and memos. You can also narrow the contacts, tasks, and memos that appear based on categories. Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM Lotus Notes, you can apply more than one category to a task on your BlackBerry device, but only one category synchronizes with the task in Lotus Notes. Categories are shared between the contact list, the task list, and the memo list and changes that you make in one application are made in all applications.
Create a category for contacts, tasks, or memos
You can create categories to organize items in the contacts application, tasks application, and memos application. 1. 2. 3. 4. 5. 6. 7. On the Home screen, click an application icon. Press the Menu key. Click Filter. Press the Menu key. Click New. Type a name for the category. Press the Enter key.
Categorize a contact, task, or memo

USB: Set whether third-party applications can use physical connections, such as a USB cable or RS-232 cable, that you have set up for your BlackBerry device. Bluetooth: Set whether third-party applications can use Bluetooth connections. Phone: Set whether third-party applications can make calls or access call logs.
Location Data: Set whether third-party applications can use your GPS location information. Server Network: Set whether third-party applications can access the Internet or your organization's intranet using your organization's network. Internet: Set whether third-party applications can access the Internet through your wireless service provider (for example, using a direct Internet connection or a WAP gateway). Wi-Fi (if supported): Set whether third-party applications can use Wi-Fi connections.
Interaction permissions for third-party applications
Cross Application Communication: Specify whether third-party applications can communicate and share data with other applications on your BlackBerry device. Device Settings: Specify whether third-party applications can turn on or turn off your device or change device options, such as display options. Media: Specify whether third-party applications can access media files on your device. Application Management: Specify whether third-party applications can add or delete application modules or access module information such as an application name or version. Themes: Specify whether your device can use third-party applications as a source for customized themes. Input Simulation: Specify whether third-party applications can simulate actions, such as pressing a key on your device. Browser Filtering: Specify whether third-party applications can register browser filters with the browser on your device to add, change, or delete web site content before it appears in your browser. Screen Capturing: Specify whether third-party applications can take screen shots of the device screen. Security Timer Reset: Specify whether third-party applications can reset the duration that your device remains unlocked after you stop using it.
Data permissions for third-party applications
Email: Set whether third-party applications can access email messages, SMS text messages, MMS messages, or PIN messages on your BlackBerry device. Organizer Data: Set whether third-party applications can access organizer data such as contacts, calendar entries, tasks, or memos. Files: Set whether third-party applications can access files that you store on your device. For example, you can set whether third-party applications can access files that you transfer to your device using the media manager tool of the BlackBerry Desktop Manager or Bluetooth technology. Security Data: Set whether third-party applications can access certificates or keys in the key store on your device.

Troubleshooting security

I cannot download a certificate
If you changed the connection type that your BlackBerry device uses to connect to the LDAP or DSML certificate server, try switching to the default connection type.
I cannot unlock my device using my smart card
Try performing the following actions: Verify that the correct smart card is inserted in the smart card reader. Verify that the smart card is inserted in the smart card reader correctly. Verify that you typed the smart card password correctly. You should have received this password when you received your smart card. If you use a certificate to authenticate your smart card, verify that the certificate is not revoked or expired.
I cannot connect to a Wi-Fi network or log in to a VPN using a software token
Depending on your BlackBerry device model, this feature might not be supported. Verify that the time on your BlackBerry device is synchronized with the network time.
My device prompts me to make an emergency call when I type a password
If your BlackBerry device password contains a combination of letters that corresponds to an emergency access number, your device might prompt you to make an emergency call when you type your device password. To continue typing your device password, press the Escape key.
Service books and diagnostic reports

Service books

About service books
Service books determine which services are available on your BlackBerry device. Your wireless service provider or administrator can send service books to your device over the wireless network. If your device is associated with an email account that uses a BlackBerry Enterprise Server, you can also receive service books on your device by connecting your device to the BlackBerry Desktop Manager.

Accept a service book

1. 2. 3. 4. 5. 6. On the Home screen or in a folder, click the Options icon. Click Advanced Options. Click Service Book. Highlight the new service book. Press the Menu key. Click Accept.

Delete a service book

1. 2. 3. 4. 5. 6. On the Home screen or in a folder, click the Options icon. Click Advanced Options. Click Service Book. Highlight a service book. Press the Menu key. Click Delete.
To restore a service book, press the Menu key. Click Undelete.

Diagnostic reports

About diagnostic reports
Diagnostic reports provide wireless configuration and connection information for your BlackBerry device. If you cannot connect to the wireless network or access services such as email messaging, your wireless service provider or administrator might ask you to run and submit a diagnostic report. Your wireless service provider or administrator can use the report to help you troubleshoot the problem.

BlackBerry Pearl 9100/9105 Smartphone
Safety and Product Information
MAT-30569-001 Rev.002 | PRINTSPEC-021 SWDT43156-696706-0805092910-001 | RCV7xUW/RCX7xUW

Contents

Important safety precautions... 3 Safety information... 7 Electrical safety.... 7 Battery safety and disposal... 9 Device disposal.... 10 Safe use guidelines... 10 Driving and walking safely.... 10 Accessories.... 11 Antenna care.... 12 Operating and storage temperatures... 12 Interference with electronic equipment.. 13 Dangerous areas... 14 Service.... 15 Additional safety guidelines... 17
Compliance information... 21 Exposure to radio frequency signals... 21 Specific absorption rate data... 23 FCC compliance statement (United States).. 28 US Information Concerning the Federal Communications Commission ("FCC") Requirements for Hearing Aid Compatibility with Wireless Devices. 29 Industry Canada certification... 31 Class B compliance... 32 EU regulatory conformance... 32 Additional regulatory conformance... 33 BlackBerry device product information.. 35 Product information: BlackBerry Pearl 9100 smartphone.. 35 Product information: BlackBerry Pearl 9105 smartphone.. 37 Legal notice.... 41
Important safety precautions
Before you use your BlackBerry device, it is important that you read the compliance information and the guidelines for the safe use of your BlackBerry device that are found in this guide. To find the latest safety and product information, visit www.blackberry.com/docs/smartphones. Use only approved batteries with your BlackBerry device. Use of batteries that have not been approved by Research In Motion might present a risk of fire or explosion, which could cause serious harm, death, or property loss. Use only RIM approved holsters. Use of holsters that have not been approved by RIM might, in the long term, present a risk of serious harm. Use only RIM approved chargers. Use of chargers that have not been approved by RIM might present a risk of fire or explosion, which could cause serious harm, death, or property loss. When you wear the BlackBerry device close to your body, use a RIM approved holster with an integrated belt clip or maintain a distance of 0.98 in. (25 mm) between your BlackBerry device and your body while the BlackBerry device is transmitting. Use of body-worn accessories, other than RIM approved holsters with an integrated belt clip, might cause your BlackBerry device to exceed radio frequency (RF) exposure standards if the accessories are worn on your body while the BlackBerry device is transmitting. The long term effects of exceeding RF
exposure standards might present a risk of serious harm. For more information about the compliance of this BlackBerry device with the FCC RF emission guidelines, visit www.fcc.gov/ oet/ea/fccid and search for the FCC ID for your BlackBerry device as listed below: BlackBerry Pearl 9100 smartphone (model number RCV71UW): FCC ID L6ARCV70UW BlackBerry Pearl 9100 smartphone (model number RCX71UW): FCC ID L6ARCX70UW BlackBerry Pearl 9105 smartphone (model number RCV72UW): FCC ID L6ARCV70UW BlackBerry Pearl 9105 smartphone (model number RCX72UW): FCC ID L6ARCX70UW Do not rely on your BlackBerry device for emergency communications. The wireless networks that are necessary to make emergency calls or send messages are not available in all areas, and emergency numbers (such as 911, 112, or 999) might not connect you to emergency services in all areas. Do not disassemble your BlackBerry device. Your BlackBerry device contains small parts that might be a choking hazard. Keep your BlackBerry device away from medical devices, including pacemakers and hearing aids, as they might malfunction causing serious harm or death to you or others.

Do not put your BlackBerry device in contact with liquids as this might cause a short circuit, a fire, or an electric shock. When you use your BlackBerry device speakerphone, never hold the BlackBerry device to your ear. Serious and permanent hearing damage could occur. Exposure to flashing lights on the BlackBerry device can cause epileptic seizures or blackouts and might be dangerous to you or others. If you are susceptible to epileptic seizures or blackouts, consult your physician before you use the BlackBerry device. Do not use your BlackBerry device while driving unless you are permitted by law to use the BlackBerry device in hands-free mode. Using your BlackBerry device while driving could put you and others at greater risk of an accident causing serious injury, death, or property loss. Do not use your BlackBerry device in the presence of gas fumes as it might present a risk of fire or explosion. Do not use or store your BlackBerry device in temperatures that exceed 104 F (40C) as the BlackBerry device might become hot. Do not dispose of your BlackBerry device in a fire as this might cause an explosion resulting in serious injury, death, or property loss.
Turn off your BlackBerry device in aircrafts. Using your BlackBerry device on an aircraft might affect aircraft instrumentation, communication, and performance; might disrupt the network; might otherwise be dangerous to the operation of the aircraft, its crew, and its passengers; and might be illegal. BlackBerry devices are not inherently safe and cannot be used in the presence of explosive fumes, explosive dust, or other explosive chemicals. Sparks in such areas could cause an explosion or fire resulting in serious injury, death, or damage to property.

Safety information

Please read these safety and operation instructions before using the BlackBerry device or any accessories provided with the device. Retain these instructions for future use. In some countries there may be restrictions on using Bluetooth enabled and wireless devices with encryption software. Check with your local authorities.

Electrical safety

Charge the BlackBerry device using only the charging accessories provided by or specifically approved by Research In Motion for use with this BlackBerry device. Any approval from RIM under this document must be in writing and must be from a person authorized to provide such approval. Use of any other accessory might invalidate any warranty provided with the BlackBerry device and might be dangerous. Approved charging accessory models for the BlackBerry Pearl 9100 smartphone ASY-18071-001 ASY-18078-001 ASY-18078-003 ASY-18080-003 ASY-18080-006 ASY-18080-007 ASY-18683-001 ASY-18685-001 ASY-24479-002 ASY-24479-003 ASY-24479-004
Approved charging accessory models for the BlackBerry Pearl 9105 smartphone ASY-18071-001 ASY-18078-001 ASY-18078-003 ASY-18080-003 ASY-18080-006 ASY-18080-007 ASY-18683-001 ASY-18685-001 ASY-24479-002 ASY-24479-003 ASY-24479-004

The BlackBerry device should not be placed in household waste bins. Please check local regulations for information about the disposal of electronic products in your area.

Safe use guidelines

Do not place heavy objects on the BlackBerry device. Do not attempt to modify or service the BlackBerry device. Do not attempt to cover or push objects into openings on the BlackBerry device unless instructed to do so in the BlackBerry device documentation supplied by Research In Motion. Do not use sharp objects on the screen. Do not use excessive force on the screen.
Driving and walking safely
Give your full attention to driving; driving safely is your first responsibility. You are responsible for knowing and obeying the laws and regulations regarding the use of wireless devices in the areas where you drive.
Research In Motion recommends that you do not use your BlackBerry device while you drive. Instead, consider having a passenger in the vehicle use your BlackBerry device for you, or find a safe location to stop your vehicle before you use your BlackBerry device. Store your BlackBerry device safely before driving your vehicle. Do not use any charging accessory as a means of storing your BlackBerry device while you are in a vehicle. If your vehicle is equipped with an air bag, do not place your BlackBerry device or other objects above the air bag, or in the air bag deployment area. If in-vehicle wireless equipment is improperly stored or installed, and the air bag inflates, serious injury could result. Radio frequency (RF) signals might affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle. If any equipment has been added to your vehicle, you should also consult the manufacturer of that equipment for information on RF signals. Do not use your BlackBerry device while walking or engaging in any activity that requires your full attention. Inattention to vehicular traffic or other pedestrian hazards could result in serious injury, death, or property loss.

Accessories

Use only those accessories approved by Research In Motion (RIM). Using any accessories not approved by RIM for use with this particular BlackBerry device model might invalidate any approval or warranty applicable to the device, might result in the non-operation of the device, and might be dangerous.

Antenna care

Use only the supplied integrated antenna. Unauthorized antenna modifications or attachments could damage the BlackBerry device and might violate U.S. Federal Communications Commission (FCC) regulations.
Operating and storage temperatures
Situate the BlackBerry device or device accessories away from heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. If you are not going to use the BlackBerry device for more than two weeks, turn off the device power, remove the battery, and follow the operating and storage temperatures listed in the following table: Device operating Device storage Travel charger operating Travel charger storage 32 to 104F (0 to 40C) 50 to 86F (10 to 30C) 32 to 104F (0 to 40C) -22 to 167F (-30 to 75C)
Interference with electronic equipment
Most modern electronic equipment is shielded from radio frequency (RF) signals. However, certain electronic equipment might not be shielded against the RF signals from the BlackBerry device. Pacemakers: Consult a physician or the manufacturer of your pacemaker if you have any questions regarding the effect of RF signals on your pacemaker. Verify that you are using the BlackBerry device in accordance with the safety requirements associated with your particular pacemaker, which might include the following requirements: Always keep the BlackBerry device more than 7.88 inches (20 cm) from the pacemaker when the BlackBerry device is turned on. Do not carry the BlackBerry device in your breast pocket. When using the phone on the BlackBerry device, use the ear opposite the pacemaker for making and receiving calls to minimize the potential interference. If you have any reason to suspect that interference is taking place, turn off all wireless connections on the BlackBerry device immediately. Stop using your BlackBerry device and consult a physician.
Hearing aids: Some digital wireless devices might interfere with some hearing aids. In the event of such interference, consult your wireless service provider or contact the manufacturer of your hearing aid to discuss alternatives.
Other medical devices: If you use any other personal medical device, consult the manufacturer of your device to determine if the device is adequately shielded from external RF energy. Your physician might be able to assist you in obtaining this information. Health care facilities: Turn off all wireless connections on the BlackBerry device in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities might be using equipment that could be sensitive to external RF energy. Aircraft: Federal Aviation Administration (FAA) and Federal Communications Commission (FCC) regulations prohibit using the radio of wireless devices while in the air. Turn off all wireless connections on the BlackBerry device before boarding an aircraft. The effect of using the BlackBerry device with wireless connections turned on in an aircraft is unknown. Such use might affect aircraft instrumentation, communication, and performance, might disrupt the network, might otherwise be dangerous to the operation of the aircraft, and might be illegal. With all wireless connections on the BlackBerry device turned off, use only non-radio based device applications in accordance with airline regulations for electronic devices.

Additional safety guidelines
Speakerphone: The BlackBerry device is equipped with a speakerphone that can generate audio levels loud enough for phone call operation while you hold the BlackBerry device at an arm's length from your head. When you use your BlackBerry device speakerphone, never hold the BlackBerry device to your ear. Serious and permanent hearing damage could occur. Camera: Certain jurisdictions might prohibit or restrict your use of certain features on the BlackBerry device. If your BlackBerry device model has a camera, the following statements are applicable to you: When taking, processing, or using pictures, obey all laws, regulations, procedures, and policies, including, without limitation, any copyright, personal privacy, trade secret, or security laws which might govern or restrict you while using the BlackBerry device. Honor the personal rights of others. Copyright protections might prevent you from copying, modifying, transferring, or forwarding some pictures, music (including ring tones), or other content. Do not aim the camera directly at the sun or any other bright light. This action could cause serious damage to your eyes or damage the BlackBerry device. Flashing lights: Exposure to flashing lights on the BlackBerry device can cause epileptic seizures or blackouts and might be dangerous to you or others. In the event that you experience, or your use of the BlackBerry device causes in others, any disorientation, loss of awareness, twitching, convulsions, or any involuntary movements, stop using the BlackBerry device immediately and consult a physician. If you are susceptible to epileptic seizures or blackouts, consult your physician before you use the BlackBerry device. The LED
notification light is located on the front of your BlackBerry device, in the top right corner. If your BlackBerry device model has a camera, the camera flash LED aperture is located on the back of your BlackBerry device, either above or to the right of the camera lens. Caution: When using the camera flash, keep the camera flash LED aperture at least 19.69 in. (50 cm) from the subject's eyes. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. Audio files: The BlackBerry device has the capability to play audio files. When listening to audio files using headphones, permanent hearing loss might occur if headphones are used at a high volume. Avoid increasing the volume of your headphones to block out noisy surroundings. If you experience ringing in your ears or muffled speech, consult a physician to have your hearing checked. Liquids and foreign objects: Never push objects of any kind into the BlackBerry device or device accessories through openings as this action might cause a short circuit, a fire, or electric shock. Do not use the BlackBerry device or device accessories near water (for example, near a bathtub or a sink, in a wet basement, or near a swimming pool). Never spill liquid of any kind on the BlackBerry device or device accessories. Stability: Do not place the BlackBerry device or device accessory on any unstable surface. It could fall, thereby potentially causing serious injury to a person and serious damage to the BlackBerry device or device accessory. Take care when using the BlackBerry device with any charging accessories to route the power cord in a way that reduces the risk of injury to others, such as by tripping or choking.

Cleaning: Do not use liquid, aerosol cleaners, or solvents on or near the BlackBerry device or device accessory. Clean only with a soft dry cloth. Disconnect any cables from the computer and unplug any charging accessories from the electrical outlet before cleaning either the BlackBerry device or the charging accessory. Cleaning the battery cover: If it is necessary to clean the battery cover on your BlackBerry device, remove the battery cover carefully and keep your BlackBerry device away from all liquids. Clean the battery cover with a soft cloth that is dampened with water and mild liquid detergent. Verify that the battery cover is completely dry before you put it back on your BlackBerry device. Repetitive strain: When using the BlackBerry device, take frequent breaks. If you experience any discomfort in your neck, shoulders, arms, wrists, hands (including thumbs and fingers), or other parts of the body when using the BlackBerry device, cease use immediately. If discomfort persists, consult a physician. Holster: The BlackBerry device does not come with a holster (body-worn accessory). If you intend to wear the BlackBerry device on your body, prior to using the BlackBerry device, please purchase a BlackBerry device holster equipped with an integrated belt clip approved by Research In Motion and always put the BlackBerry device in the approved holster. If you do not use a holster equipped with an integrated belt clip supplied or approved by RIM when you carry the BlackBerry device, keep the BlackBerry device at least 0.98 in. (25 mm) from your body when the BlackBerry device is transmitting. When using any data feature of the BlackBerry device, with or without a USB cable, hold the BlackBerry device at least 0.98 in. (25 mm) from your body. Using accessories that are not supplied by or approved by RIM might cause
your BlackBerry device to exceed radio frequency (RF) exposure guidelines. For more information about radio frequency exposure, see the "Compliance information" section of this guide. Carrying solutions: Most BlackBerry carrying solutions for BlackBerry devices, for example holsters, totes, and pouches, incorporate a magnet into the physical structure of the carrying solution. Do not place items containing magnetic strip components such as debit cards, credit cards, hotel key cards, phone cards, or similar items near BlackBerry carrying solutions which incorporate a magnet into the physical structure of the carrying solution as the magnet might damage or erase the data stored on the magnetic strip.

Compliance information

Exposure to radio frequency signals
The BlackBerry device radio is a low power radio transmitter and receiver. When the BlackBerry device radio is turned on, it receives and also sends out radio frequency (RF) signals. The BlackBerry device is designed to comply with Federal Communications Commission (FCC), Ministry of Internal Affairs and Communications (MIC), and Industry Canada (IC) guidelines respecting safety levels of RF exposure for wireless devices, which in turn are consistent with the following safety standards previously set by Canadian, U.S., and international standards bodies: ANSI/IEEE C95.1, 1999, American National Standards Institute/ Institute of Electrical and Electronics Engineers Standard for Safety Levels with Respect to Human Exposure to Radio Frequency Electromagnetic Fields, 3 kHz to 300 GHz National Council on Radiation Protection and Measurements (NCRP) Report 86, 1986, Biological Effects and Exposure Criteria for Radiofrequency Electromagnetic Fields Health Canada, Safety Code 6, 1999, Limits of Human Exposure to Radiofrequency Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz EN 50360, 2001, Product standard to demonstrate the compliance of mobile phones with the basic restrictions related to human exposure to electromagnetic fields (300 MHz to 3 GHz)
International Commission on Non-Ionizing Radiation Protection (ICNIRP), 1998, Guidelines for Limiting Exposure to Time-Varying Electric, Magnetic, and Electromagnetic fields (up to 300 GHz) Official Journal of the European Union (OJEU), 1999, Council Recommendation of 12 July 1999 on the limitation of exposure of the general public to electromagnetic fields (0 Hz to 300 GHz) MIC, 2001, Article 14-2 of the Ordinance for Regulating Radio Equipment
To maintain compliance with FCC, IC, MIC, and EU RF exposure guidelines when you carry the BlackBerry device on your body, use only accessories equipped with an integrated belt clip that are supplied or approved by Research In Motion (RIM). Use of accessories that are not expressly approved by RIM might violate FCC, IC, and EU RF exposure guidelines and might void any warranty applicable to the BlackBerry device. If you do not use a bodyworn accessory equipped with an integrated belt clip supplied or approved by RIM when you carry the BlackBerry device, keep the BlackBerry device at least 0.98 in. (25 mm) from your body when the BlackBerry device is transmitting. When using any data feature of the BlackBerry device, with or without a USB cable, hold the BlackBerry device at least 0.98 in. (25 mm) from your body. If you use a body-worn accessory not supplied by RIM when you carry the BlackBerry device, verify that the accessory does not contain metal and keep the BlackBerry device at least 0.98 in. (25 mm) from your body when the BlackBerry device is transmitting. To reduce radio frequency (RF) exposure consider these safety guidelines:

___________________________________ * In the United States and Canada, the SAR limit for mobile devices used by the public is 1.6 watts/kg (W/kg) averaged over 1 gram of tissue for the body or head (4.0 W/kg averaged over 10 grams of tissue for the extremities - hands, wrists, ankles and feet). ** In Europe, the SAR limit for mobile devices used by the public is 2.0 watts/ kg (W/kg) averaged over 10 grams of tissue for the body or head (4.0 W/kg averaged over 10 grams of tissue for the extremities - hands, wrists, ankles
and feet). Studies suggest that the standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements. The long-term characteristics or the possible physiological effects of Radio Frequency Electromagnetic fields have not been evaluated by Underwriters Laboratories Inc. (UL).
FCC compliance statement (United States)
FCC Class B Part 15 This device complies with Part 15 of the Federal Communications Commission (FCC) Rules. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation. CAUTION: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the users authority to operate this equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturers instructions, may cause interference harmful to radio communications.
There is no guarantee, however, that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio or TV technician for help.
US Information Concerning the Federal Communications Commission ("FCC") Requirements for Hearing Aid Compatibility with Wireless Devices
When wireless devices are used near hearing devices (such as hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference, and wireless devices also vary in the amount of interference that they generate. The wireless telephone industry has developed ratings to assist hearing device users in finding wireless devices that may be compatible with their hearing devices. Not all wireless devices have been rated. Wireless devices that are rated will have the rating displayed on the box together with other relevant approval markings.

The ratings are not guarantees. Results will vary depending on the user's hearing device and hearing loss. If your hearing device is vulnerable to interference, you may not be able to use a rated wireless device successfully. Consulting with your hearing health professional and testing the wireless device with your hearing device is the best way to evaluate it for your personal needs. This BlackBerry device has been tested and rated for use with hearing aids for some of the wireless technologies that the BlackBerry device uses. However, other wireless technologies may be used in this BlackBerry device that have not been tested for use with hearing aids. It is important to try the different features of your BlackBerry device thoroughly and in different locations to determine if you hear any interfering noise when using this BlackBerry device with your hearing aid or cochlear implant. Consult your wireless service provider about its return and exchange policies and for information about hearing aid compatibility. How the ratings work M-Ratings: Wireless devices rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than wireless devices that are not labeled. M4 is the better or higher of the two ratings. T-Ratings: Wireless devices rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device's telecoil ("T Switch" or "Telephone Switch") than unrated wireless devices. T4 is the better or higher of the two ratings. (Note that not all hearing devices have telecoils in them.)
Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you find results for your hearing device. The more immune your hearing aid is, the less likely you are to experience interference noise from wireless devices. For more information about the actions that the FCC has taken with regard to hearing aid compatibility with wireless devices and other steps that the FCC has taken to ensure that individuals with disabilities have access to telecommunications services, visit www.fcc.gov/cgb/dro.
Industry Canada certification
The BlackBerry Pearl 9100 smartphone (model number RCV71UW) complies with Industry Canada RSS 102, RSS 132, RSS 133, RSS-GEN, RSS 210 under certification number 2503A-RCV70UW. The BlackBerry Pearl 9100 smartphone (model number RCX71UW) complies with Industry Canada RSS 102, RSS 132, RSS 133, RSS 139, RSS-GEN, RSS 210 under certification number 2503A-RCX70UW. The BlackBerry Pearl 9105 smartphone (model number RCV72UW) complies with Industry Canada RSS 102, RSS 132, RSS 133, RSS-GEN, RSS 210 under certification number 2503A-RCV70UW. The BlackBerry Pearl 9105 smartphone (model number RCX72UW) complies with Industry Canada RSS 102, RSS 132, RSS 133, RSS 139, RSS-GEN, RSS 210 under certification number 2503A-RCX70UW.

Class B compliance

This BlackBerry device complies with the Class B limits for radio noise emissions as set out in the interference-causing equipment standard entitled Digital Apparatus, ICES-003 of Industry Canada.
EU regulatory conformance
Research In Motion hereby declares that this BlackBerry device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Device BlackBerry Pearl 9100 smartphone BlackBerry Pearl 9105 smartphone The Declaration of Conformity made under Directive 1999/5/EC (HG nr. 88/2003) is available for viewing at the following location in the EU community: www.blackberry.com/go/declarationofconformity. Applicable CE marking
Research In Motion UK Limited 200 Bath Road Slough, Berkshire SL1 3XE United Kingdom If you have a Wi-Fi enabled BlackBerry device, your BlackBerry device may be operated on Wi-Fi networks in all European Union member countries. When operated in France, this equipment uses non harmonized frequency bands. This equipment may be operated in Turkey. If you have a Wi-Fi enabled BlackBerry device, in France, outdoor operation of a wireless device is only permitted using the 2.4 to 2.454 GHz frequency band. The BlackBerry device only operates in infrastructure mode and as a result, will not transmit in the 2.4 to 2.454 GHz frequency band other than to communicate with a wireless access point.
Additional regulatory conformance
Specific details about compliance with the following standards and regulatory bodies for your BlackBerry device may be obtained from Research In Motion: Device BlackBerry Pearl 9100 smartphone BlackBerry Pearl 9105 smartphone Applicable conformance information PCS Type Certification Review Board (PTCRB)

Device

Applicable conformance information Underwriters Laboratories (UL) 60950-1 requirements for Canada and the United States Radio and Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC Global Certification Forum Certification Criteria (GCF CC) requirements
Depending on the trackpad used in your BlackBerry device, the following standard might also apply: International Electrotechnical Commission (IEC) 60825-1 2007: Safety of Laser Products

This BlackBerry device supports the Turkish SMS characters as outlined in ETSI TS 123.038 V8.0.0 (or newer version code) and ETSI TS 123.040 V8.1.0 (or newer version code). This BlackBerry device is in conformity with Turkeys EEE Directive.
BlackBerry device product information
Product information: BlackBerry Pearl 9100 smartphone
Mechanical properties: weight: approximately 3.3 oz (94 g) including lithium-ion battery size (L x W x H): 4.3 x 2.0 x 0.5 in. (108 x 50 x 13.3 mm) 256 MB flash memory
The following trackpad properties might apply to your BlackBerry device: Class 1 laser product maximum radiated power: 0.77 mW
Power specifications: removable, rechargeable lithium-ion cell battery supports 3V SIM cards micro-USBcompatible port for data synchronization and charging
Mobile network radio specifications for model number RCV71UW: quad-band support: GSM 850, GSM 900, DCS 1800, PCS 1900 MHz, UMTS 800, UMTS 850, UMTS 1900, UMTS 2100 MHz
power class: Class 1 (DCS 1800, PCS 1900), Class 4 (GSM 850) as defined in GSM 5.05, Class 4 (GSM 900) as defined in GSM 02.06, Class E2 (GSM 850, GSM 900, DCS 1800, PCS 1900), Class 3 (UMTS) transmitting frequency: GSM 824 to 849 MHz, GSM 880 to 915 MHz, DCS 1710 to 1785 MHz, PCS 1850 to 1910 MHz, UMTS 830 to 840 MHz, UMTS 824 to 849 MHz, UMTS 1850 to 1910 MHz, UMTS 1920 to 1980 MHz receiving frequency: GSM 869 to 894 MHz, GSM 925 to 960 MHz, DCS 1805 to 1880 MHz, PCS 1930 to 1990 MHz, UMTS 875 to 885 MHz, UMTS 869 to 894 MHz, UMTS 1930 to 1990 MHz, UMTS 2110 to 2170 MHz, assisted GPS 1575 MHz, assisted GPS EMHz
Mobile network radio specifications for model number RCX71UW: tri-band support: UMTS 900, UMTS 1700, UMTS 2100 quad-band support: GSM 850, GSM 900, DCS 1800, PCS 1900 MHz power class: Class 1 (DCS 1800, PCS 1900), Class 4 (GSM 850) as defined in GSM 5.05, Class 4 (GSM 900) as defined in GSM 02.06, Class E2 (GSM 850, GSM 900, DCS 1800, PCS 1900), Class 3 (UMTS) transmitting frequency: GSM 824 to 849 MHz, GSM 880 to 915 MHz, DCS 1710 to 1785 MHz, PCS 1850 to 1910 MHz, UMTS 880 to 915 MHz, UMTS 1710 to 1755 MHz, UMTS 1920 to 1980 MHz

Legal notice

2010 Research In Motion Limited. All rights reserved. BlackBerry, RIM, Research In Motion, SureType, SurePress and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. ANSI is a trademark of the American National Standards Institute. Bluetooth is a trademark of Bluetooth SIG. CTIA - The Wireless Association is a trademark of CTIA - The Wireless Association. GSM is a trademark of the GSM MOU Association. IEEE, 802.11b, 802.11g, 802.11n, and IEEE Std 1725 are trademarks of the Institute of Electrical and Electronics Engineers, Inc. UMTS is a trademark of European Telecommunications Standard Institute. Wi-Fi is a trademark of the Wi-Fi Alliance. All other trademarks are the property of their respective owners. Portions of the BlackBerry Device Software are copyright 2007-2008 The FreeType Project (www.freetype.org). All rights reserved. This documentation including all documentation incorporated by reference herein such as documentation provided or made available at www.blackberry.com/go/docs is provided or made accessible "AS IS" and "AS AVAILABLE" and without condition, endorsement, guarantee, representation, or warranty of any kind by Research In Motion Limited and its affiliated companies ("RIM") and RIM assumes no responsibility for any typographical, technical, or other inaccuracies, errors, or omissions in this documentation. In order to protect RIM proprietary and confidential information and/or trade secrets, this documentation may describe some aspects of RIM technology in generalized terms. RIM reserves the right to periodically change information
that is contained in this documentation; however, RIM makes no commitment to provide any such changes, updates, enhancements, or other additions to this documentation to you in a timely manner or at all. This documentation might contain references to third-party sources of information, hardware or software, products or services including components and content such as content protected by copyright and/or thirdparty web sites (collectively the "Third Party Products and Services"). RIM does not control, and is not responsible for, any Third Party Products and Services including, without limitation the content, accuracy, copyright compliance, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of Third Party Products and Services. The inclusion of a reference to Third Party Products and Services in this documentation does not imply endorsement by RIM of the Third Party Products and Services or the third party in any way. EXCEPT TO THE EXTENT SPECIFICALLY PROHIBITED BY APPLICABLE LAW IN YOUR JURISDICTION, ALL CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS, OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS OR WARRANTIES OF DURABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, MERCHANTABILITY, MERCHANTABLE QUALITY, NON-INFRINGEMENT, SATISFACTORY QUALITY, OR TITLE, OR ARISING FROM A STATUTE OR CUSTOM OR A COURSE OF DEALING OR USAGE OF TRADE, OR RELATED TO THE DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES REFERENCED HEREIN, ARE HEREBY EXCLUDED. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY BY STATE OR PROVINCE. SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES AND CONDITIONS. TO

THE EXTENT PERMITTED BY LAW, ANY IMPLIED WARRANTIES OR CONDITIONS RELATING TO THE DOCUMENTATION TO THE EXTENT THEY CANNOT BE EXCLUDED AS SET OUT ABOVE, BUT CAN BE LIMITED, ARE HEREBY LIMITED TO NINETY (90) DAYS FROM THE DATE YOU FIRST ACQUIRED THE DOCUMENTATION OR THE ITEM THAT IS THE SUBJECT OF THE CLAIM. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION, IN NO EVENT SHALL RIM BE LIABLE FOR ANY TYPE OF DAMAGES RELATED TO THIS DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES REFERENCED HEREIN INCLUDING WITHOUT LIMITATION ANY OF THE FOLLOWING DAMAGES: DIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR AGGRAVATED DAMAGES, DAMAGES FOR LOSS OF PROFITS OR REVENUES, FAILURE TO REALIZE ANY EXPECTED SAVINGS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, LOSS OF BUSINESS OPPORTUNITY, OR CORRUPTION OR LOSS OF DATA, FAILURES TO TRANSMIT OR RECEIVE ANY DATA, PROBLEMS ASSOCIATED WITH ANY APPLICATIONS USED IN CONJUNCTION WITH RIM PRODUCTS OR SERVICES, DOWNTIME COSTS, LOSS OF THE USE OF RIM PRODUCTS OR SERVICES OR ANY PORTION THEREOF OR OF ANY AIRTIME SERVICES, COST OF SUBSTITUTE GOODS, COSTS OF COVER, FACILITIES OR SERVICES, COST OF CAPITAL, OR OTHER SIMILAR PECUNIARY LOSSES, WHETHER OR NOT SUCH DAMAGES WERE FORESEEN OR UNFORESEEN, AND EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION, RIM SHALL HAVE NO OTHER OBLIGATION, DUTY, OR LIABILITY WHATSOEVER IN CONTRACT, TORT, OR OTHERWISE TO YOU INCLUDING ANY LIABILITY FOR NEGLIGENCE OR STRICT LIABILITY.
THE LIMITATIONS, EXCLUSIONS, AND DISCLAIMERS HEREIN SHALL APPLY: (A) IRRESPECTIVE OF THE NATURE OF THE CAUSE OF ACTION, DEMAND, OR ACTION BY YOU INCLUDING BUT NOT LIMITED TO BREACH OF CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY OR ANY OTHER LEGAL THEORY AND SHALL SURVIVE A FUNDAMENTAL BREACH OR BREACHES OR THE FAILURE OF THE ESSENTIAL PURPOSE OF THIS AGREEMENT OR OF ANY REMEDY CONTAINED HEREIN; AND (B) TO RIM AND ITS AFFILIATED COMPANIES, THEIR SUCCESSORS, ASSIGNS, AGENTS, SUPPLIERS (INCLUDING AIRTIME SERVICE PROVIDERS), AUTHORIZED RIM DISTRIBUTORS (ALSO INCLUDING AIRTIME SERVICE PROVIDERS) AND THEIR RESPECTIVE DIRECTORS, EMPLOYEES, AND INDEPENDENT CONTRACTORS. IN ADDITION TO THE LIMITATIONS AND EXCLUSIONS SET OUT ABOVE, IN NO EVENT SHALL ANY DIRECTOR, EMPLOYEE, AGENT, DISTRIBUTOR, SUPPLIER, INDEPENDENT CONTRACTOR OF RIM OR ANY AFFILIATES OF RIM HAVE ANY LIABILITY ARISING FROM OR RELATED TO THE DOCUMENTATION. Prior to subscribing for, installing, or using any Third Party Products and Services, it is your responsibility to ensure that your airtime service provider has agreed to support all of their features. Some airtime service providers might not offer Internet browsing functionality with a subscription to the BlackBerry Internet Service. Check with your service provider for availability, roaming arrangements, service plans and features. Installation or use of Third Party Products and Services with RIM's products and services may require one or more patent, trademark, copyright, or other licenses in order to avoid infringement or violation of third party rights. You are solely responsible for determining whether to use Third Party Products and Services and if any third party licenses are required to do so. If required you are responsible for acquiring them. You should not install or use Third Party Products and Services until all necessary licenses have been acquired. Any Third Party Products and Services that are provided with RIM's products and services are provided as 44