Getting Started Guide

BlackBerry Storm 9530 Smartphone
LANG-001 | PRINTSPEC-016 SWD-595321-1112074336-001 | RBW71CW

Contents

Welcome to BlackBerry!....3 Set up your device.....5 Insert the battery.....5 Charge the battery.....6 Complete the setup wizard.....8 Learn the basics.....11 Move around the screen....12 Applications......12 Move between screens.....14 Open a menu.....14 Change your screen orientation....14 About the SurePress touch screen....15 Typing basics.....15 Home screen status indicators....18 Message list status indicators.....19 Phone status indicators....19 Calendar status indicators.....20 Camera status indicators.....20 Wireless coverage indicators....20
Start using your device....23 Make a call.....23 Send an email message.....23 Send an SMS text message....24 Take a picture......24 Record a video......25 Visit a web page.....25 Schedule an appointment....26 Pair with a Bluetooth enabled device....26 About using your device with a computer...27 About switching devices....29 Synchronize data between your device and your computer...30 Insert a media card.....30 About connecting to a GSM or UMTS network....31 Insert the SIM card and battery....32 Find more information.....34 Carry your device....35 Troubleshooting.....37 I cannot connect to a wireless network....37 I cannot associate my device with an email address...37 I cannot make or receive calls.....37 Legal notice.....39

Welcome to BlackBerry!

Get ready to experience the freedom and connectivity of your all-in-one mobile solution. Setting up your BlackBerry Storm smartphone is easy. After you complete the setup wizard, take some time to explore the features on your device. This guide provides tips and instructions to help you learn the basics quickly.

Set up your device

Insert the battery
1. Slide up the release buttons for the battery cover and lift off the battery cover. 2. Insert the battery so that the metal contacts on the battery align with the metal contacts on your BlackBerry device. 3. Slide the metal notches at the top of the battery cover into the slots at the top of the device. 4. Push down the battery cover so that it clicks into place. If the battery is charged, the device turns on. If the device does not turn on, charge the battery.
Figure 1. Remove the battery cover
Figure 2. Insert the battery
Figure 3. Replace the battery cover

Charge the battery

1. Connect the small end of the travel charger cable to the micro-USB port on the side of your BlackBerry device. 2. If necessary, perform one of the following actions: Insert the plug blade attachment into the power adapter.
Fold down the plug blades on the power adapter. 3. Plug the power adapter into a power outlet. 4. Charge the battery to full power.
Figure 4. Connect the travel charger cable to your device
Figure 5. Insert the plug blade attachment or fold down the plug blades (if necessary)
You can use the USB cable that came with your device to connect your device to your computer for charging. For more information, see the "About using your device with a computer" topic.
Battery power level indicators
full battery power low battery power battery charging
Complete the setup wizard
The setup wizard is designed to help you learn about typing, change options to personalize your BlackBerry device, and set up one or more email addresses. 1. On the Welcome screen, read the setup wizard introduction. 2. Click Continue. 3. Complete the instructions on the screen. Note: If the Welcome screen does not appear automatically, on the Home screen, press the key. In the Setup folder, click Setup Wizard.

About email setup options
If you have not already set up an email address, you can use one of following options to set up email. Depending on your wireless service provider, the available options might vary. BlackBerry Internet Service option: Use this email setup option to create a new email address for your device or to associate your device with one or more (up to ten) existing email addresses. This option is most common for individual users. You can set up email using this option by selecting the I want to create or add an email address option in the setup wizard on your device. BlackBerry Enterprise Server option: Use this email setup option to associate your device with a Microsoft Outlook work email account, IBM Lotus Notes work email account, or Novell GroupWise work email account and to take advantage of advanced capabilities for wireless data synchronization. If your administrator has provided you with an activation password, you can set up email using this option by selecting the I want to use a work email account with a BlackBerry Enterprise Server option in the setup wizard on your device. If you do not have an activation password, contact your administrator. BlackBerry Desktop Redirector option: Use this email setup option to associate your device with a Microsoft Outlook (Workgroup Installation) email account. You can set up email using this option by installing the BlackBerry Desktop Software and selecting the BlackBerry Desktop Redirector option. If you use this email setup option, you must keep your computer turned on to receive email messages.
Add or create an email address using the setup wizard
1. In the setup wizard, on the email setup screen, select the I want to create or add an email address option. Click Next. 2. Click Next. 3. If necessary, click Update Now. 4. If necessary, click Create New Account. 5. To accept the terms of the license agreement, select the Yes option. Click I Agree. 6. If necessary, type a login user name and password of your choice. Click Next. Record your user name and password in a safe place. 7. Complete the instructions on the screen.

Learn the basics

Move around the screen
To select an item, click (press) the item. To scroll down, slide your finger up. To scroll up, slide your finger down. To highlight an item, touch the screen lightly.
For more information about SurePress touch screen navigation, see the setup wizard on your BlackBerry device.

Applications

By default, a select number of applications appear on the Home screen. To view more applications on the Home screen, press the key. Take some time to explore the applications that are available on your BlackBerry device. Here are a few applications to get you started.

Figure 6. Home screen

Click Setup Wizard in the Setup folder to learn about typing, change options to personalize your device, and set up your email address. The setup wizard also provides links to information about common tasks. Click Email Settings in the Setup folder to set up one or more email addresses or change BlackBerry Internet Service email options. Click Browser to visit web pages or view the browser bookmark list. Click Camera to take a picture. Click Video Camera in the Applications folder to record a video. Click Media to view saved songs, ring tones, videos, or pictures. Click Messages to view a list of your messages. Click Options to view the main list of device options. You can also access additional options from the menu in each application. Click Contacts to view your contact list or add a new contact. Click Help to view the user guide for your device.

Move between screens

To move back a screen, press the To return to the Home screen, press the key. key.
To move to the next item, slide your finger to the left quickly. To move to the previous item, slide your finger to the right quickly. For more information about touch screen navigation, see the setup wizard on your BlackBerry device.

Open a menu

To open a menu in any application to access options and available actions, press key. the To close a menu, press the key.
Change your screen orientation
To switch between portrait view and landscape view, turn your BlackBerry device sideways.

Figure 7. Portrait view

Figure 8. Landscape view
About the SurePress touch screen
The innovative SurePress touch screen on your BlackBerry device SurePress combines a traditional touch screen experience with a responsive click technology. When you type or click items on the screen, the SurePress touch screen is designed to give you tactile feedback, providing you with a familiar computer-style experience.

Typing basics

About typing
When you need to type, your BlackBerry device displays one of three keyboard styles automatically, based on the field that you type in and the orientation of your device.
If you are using your device in portrait view, you can switch between the SureType technology keyboard and the multi-tap keyboard. These keyboards show more than one letter on each key. SureType technology combines a traditional phone-style key layout with a familiar computer-style letter layout. SureType technology is designed to predict words as you type them. If you are using your device in landscape view, you can type on a keyboard that uses a computer-style letter layout with one letter on each key.
Switch typing input methods when typing
To perform this task, you must be using your device in portrait view. 1. Press the Menu key. 2. Click Enable Multitap or Enable SureType.
Type text using SureType technology
To perform this task, you must be using your device in portrait view. 1. Press the letter key once for each letter in a word. 2. Perform one of the following actions: To select an item from the list that appears when you type and start typing a new word, highlight the item. Press the Enter key. To select an item from the list that appears when you type and continue typing the same word, click the item.
To change a letter in a word that you are typing, highlight the letter. Click the alternate letter that appears on the screen. To change a letter in a word after you finish typing the word, click the word. Highlight the letter. Click the alternate letter that appears on the screen.
Type text using multi-tap
To perform this task, you must be using your device in portrait view. To type the first letter on a key, press the letter key once. To type the second letter on a key, press the letter key twice. To type the third letter on a key, press the letter key three times. To type the fourth letter on a key, press the letter key four times.

Typing indicators

multi-tap input mode Shift mode number lock mode typing input language Alt mode

Typing shortcuts

To insert a period, press the Space key twice. The next letter is capitalized. To capitalize a letter, hold the letter key until the capitalized letter appears.
To turn on NUM lock, hold the 123 key until the lock indicator appears on the 123 key. To turn off NUM lock, press the 123 key again. To turn on CAP lock, hold the Shift key until the lock indicator appears on the Shift key. To turn off CAP lock, press the Shift key again. To insert an at sign (@) or a period (.) in an email address field, press the Space key. To type a symbol, press the Symbol key. To see more symbols, press the Symbol key again. To place the cursor within text, click the screen. To move the cursor one character at a time, touch the screen near the cursor until the cursor changes from a solid box to an outlined box. Slide your finger to move the cursor. To cut or copy text and paste it into another application, simultaneously touch the screen before and after the text that you want to copy. Click the cut or copy icon at the bottom of the screen. Place the cursor where you want to insert the cut or copied text. Press the Menu key. Click Paste. To change the typing input language quickly when you are using your BlackBerry device in landscape view, click the globe icon. Click an input language.

Home screen status indicators
alarm set missed call count
unopened message count missed calendar reminder voice mail message Bluetooth technology is turned on
sending data receiving data roaming paired with Bluetooth enabled device
Message list status indicators
unopened message opened message message with an attachment message is high priority SMS text message filed message MMS message sent message message is sending message not sent draft message

Phone status indicators

missed call received call

placed call

Calendar status indicators
reminder set recurring appointment or meeting calendar entry with notes meeting exception to recurring appointment or meeting

Camera status indicators

flash is turned on flash is turned off automatic flash mode slow shutter speed
Wireless coverage indicators
Indicators on the Home screen display the wireless coverage level for the area in which you are using your BlackBerry device.
You can use the phone, send and receive email messages, PIN messages, MMS messages and SMS text messages. You can use the phone and send and receive email messages or use the browser simultaneously. You can use the phone, send and receive email messages, PIN messages, MMS messages, SMS text messages, and use the browser with a highspeed data connection. You can use the phone, send and receive email messages, PIN messages, MMS messages, SMS text messages, and use the browser. You can use the phone and send and receive SMS text messages.
You can only make emergency calls. Your connection to the wireless network is turned off. You are not in a wireless coverage area.

Start using your device

Make a call
1. In the phone application, perform one of the following actions: Type a phone number. Click the contacts icon. Type part of a contact name. Highlight a contact or phone number. 2. Press the To end the call, press the key. key.

Send an email message

1. In a message list, press the key. 2. Click Compose Email. 3. In the To field, perform one of the following actions: Type an email address. Type a contact name. Type part of a contact name. Click a contact. 4. Type a message.
5. Press the 6. Click Send.

Send an SMS text message

You can send an SMS text message to up to ten recipients. 1. In a message list, press the key. 2. Click Compose SMS. 3. In the To field, perform one of the following actions: Type an email address. Type an SMS phone number (include the country code and area code). Type a contact name. Type part of a contact name. Click a contact. 4. Type a message. 5. Press the key. 6. Click Send.

Take a picture

1. In the camera, if necessary, perform the following actions: To zoom in to or out from a subject, slide your finger up or down.

To lock the focus on a subject, press the Right Convenience key halfway. 2. To take a picture, click the camera icon. Note: The approximate number of pictures that you can save to the device memory or the media card appears in the lower-left corner of the screen. If you save pictures to the device memory, you can insert a media card into your BlackBerry device to save more pictures.

Record a video

1. In the video camera, click the record icon. 2. To pause recording, click the pause icon again. Note: The approximate amount of memory available for saving videos to the device memory or the media card appears in the lower-left corner of the screen.

Visit a web page

Depending on your wireless service provider, multiple browsers might appear on your BlackBerry device. For more information about the charges associated with using each browser, contact your wireless service provider. 1. In the browser, perform one of the following actions: If a web address field appears on the screen, type a web address. If a web address field does not appear on the screen, press the Go To. Type a web address.

key. Click

2. Press the Enter key.

Schedule an appointment

1. In a calendar, press the 2. 3. 4. 5. key. Click New. Type the appointment information. If the appointment recurs, change the Recurrence field. Press the key.

6. Click Save.

Pair with a Bluetooth enabled device
Some Bluetooth enabled devices have a passkey that you must type before you can pair with them. 1. In the Bluetooth setup application, click Search or Listen. 2. If necessary, click a Bluetooth enabled device. 3. If necessary, type the passkey for the Bluetooth enabled device on your BlackBerry device. 4. If necessary, type the passkey for the Bluetooth enabled device on the Bluetooth enabled device.
About using your device with a computer
You can install the BlackBerry Desktop Software on your computer and connect your BlackBerry device to your computer to perform any of the following actions: Charge your device. Synchronize organizer data such as contacts, calendar entries, tasks, and memos between your device and your computer. Back up and restore device data. Transfer files between your device and your computer. Add applications to your device. Set up and manage email message forwarding or wireless calendar synchronization if your administrator has advised you to do so. Set up and manage email message forwarding using the BlackBerry Desktop Redirector to forward email messages from a Microsoft Outlook (Workgroup installation) email account that resides on a Microsoft Exchange Server version 5.5 or later. For more information about synchronizing data, backing up or restoring data, adding applications, or other functions, see the BlackBerry Desktop Software Online Help.

System requirements

Intel compatible 486 or higher computer that is compliant with USB 1.1 or later
Microsoft Windows 2000, or later BlackBerry User Tools CD available USB port
Install the BlackBerry Desktop Software
1. 2. 3. 4. 5. Verify that your BlackBerry device is not connected to your computer. Insert the BlackBerry User Tools CD into the CD drive on your computer. Click BlackBerry Desktop Software. Complete the instructions on the screen until the Setup Type screen appears. On the Setup Type screen, perform one of the following actions: If you do not want to use the BlackBerry Desktop Software to synchronize certificates between your device and your computer, select the Typical option. Click Next. If you want to use the BlackBerry Desktop Software to synchronize certificates between your device and your computer, select the Custom option. Click Next. In the Certificate Synchronization drop-down list, click This feature, and all subfeatures, will be installed on local hard drive.
6. Complete the instructions on the screen. 7. When the installation is complete, connect the smaller end of the USB cable to the USB port on the side of your device.
8. Connect the larger end of the USB cable to the USB port on your computer. If the BlackBerry Desktop Manager does not open automatically, on the taskbar, click Start > Programs > BlackBerry > Desktop Manager.

About switching devices

You can import data from your current BlackBerry device, Palm device, or Windows Mobile powered device to your new BlackBerry device using the switch device wizard tool of the BlackBerry Desktop Manager. For more information about switching devices, see the BlackBerry Desktop Software Online Help.

Switch devices

To perform this task you must install the most recent version of the BlackBerry Desktop Software. 1. 2. 3. 4. Connect your current device to your computer. Open the BlackBerry Desktop Manager. Click Switch Device Wizard. Click Start.
5. Complete the instructions on the screen. Note: Changes that you made to sound profiles on your current BlackBerry device are not imported to your new device. If you are switching from a BlackBerry device that is associated with the BlackBerry Internet Service, on your new BlackBerry device, in the setup wizard, open the email setup screen. Update your device PIN.
Synchronize data between your device and your computer
1. 2. 3. 4. 5. Connect your BlackBerry device to your computer. Open the BlackBerry Desktop Manager. Click Synchronize. Select the check box beside one or more actions. Click Synchronize.

Insert a media card

Use a microSD media card to extend the memory available on your BlackBerry device for storing media files such as songs, ring tones, videos, or pictures. The media card might be sold separately from your device. 1. Slide up the release buttons for the battery cover and lift off the battery cover.

2. Hold the media card so that the metal contacts on the media card face down and point toward the top of your device and the notch on your media card is on the right. 3. Slide the media card into the media card slot until it stops. To remove the media card, slide the media card out of the slot.
Figure 9. Insert the media card
About connecting to a GSM or UMTS network
In global roaming mode, your BlackBerry device is designed to connect to an appropriate CDMA, GSM, or UMTS network automatically when you travel. Your wireless service provider must provide you with a SIM card that is set up for global roaming services before you can connect to a GSM or UMTS network. When you insert the SIM card, your device is designed to prompt you to switch to global roaming mode. When you remove the SIM card, your device scans for CDMA networks only. For more information about global roaming and roaming fees, contact your wireless service provider.
Insert the SIM card and battery
Your SIM card is a small rectangular plastic card that stores important information about your wireless service. Your SIM card might already be inserted in your BlackBerry device. Slide up the release buttons for the battery cover and lift off the battery cover. If the battery is inserted, remove the battery. If your SIM card is already inserted, proceed to step 8. Remove the SIM card from any packaging. Hold the SIM card so that the metal contacts on the SIM card face down and the cutoff corner of the SIM card points toward the bottom-left corner of your device. 6. Slide the SIM card into the SIM card holder until it stops. 7. Insert the battery so that the metal contacts on the battery align with the metal contacts on your device. 8. Slide the metal notches at the top of the battery cover into the slots at the top of the device. 9. Push down the battery cover so that it clicks into place. If the battery is charged, the device turns on. If the device does not turn on, charge the battery. 1. 2. 3. 4. 5.
Figure 10. Remove the battery cover
Figure 11. Insert the SIM card
Figure 12. Insert the battery
Figure 13. Replace the battery cover

Find more information

To view the user guide for your BlackBerry device, click Help in the application list or in an application menu. To view the BlackBerry 101 tutorial, user guide, safety and product information booklet, or software license agreement and warranty for your device, insert the BlackBerry User Tools CD that came with your device into the CD drive on your computer. To find information about your wireless network or your wireless service plan, visit your wireless service provider web site. To find software, games, and accessories for your device, visit www.discoverblackberry.com. To buy accessories for your device, contact your wireless service provider or visit www.shopblackberry.com.

Carry your device

Your BlackBerry device might not come with a holster (body-worn carrying solution equipped with an integrated belt clip). If you wear the device on your body, always put the device in a holster with an integrated belt clip supplied or approved by Research In Motion (RIM). Carrying solutions, including RIM approved carrying solutions and carrying solutions not approved by RIM, that do not come equipped with an integrated belt clip should not be worn or carried on the body. For more information about carrying your device, including separation distances when wearing your device, see the Safety and Product Information booklet on the BlackBerry User Tools CD that came with your device. To purchase RIM approved holsters equipped with an integrated belt clip or other accessories for your device, contact your wireless service provider or visit www.shopblackberry.com.

Troubleshooting

I cannot connect to a wireless network
Try performing the following action: Verify that you have turned on the connection to the wireless network.
I cannot associate my device with an email address
Try performing the following actions: On the email setup screen, verify that you have typed all the email address information correctly. Verify that the email address is associated with a supported email account (for example, a POP3 email account or an IMAP email account). For more information about supported email accounts, contact your wireless service provider.
I cannot make or receive calls
Try performing the following actions: Verify that your BlackBerry device is connected to the wireless network.
If you have traveled to another country and you have not changed your smartdialing options, dial the full phone number, including the country code and area code, for your contact. If you are not receiving calls, verify that call forwarding is turned off. If you have more than one phone number associated with your device, verify that the phone number that you want to make calls from and receive calls to is set as your active phone number.

Legal notice

2008 Research In Motion Limited. All rights reserved. BlackBerry, RIM, Research In Motion, SureType, SurePress and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. Bluetooth is a trademark of Bluetooth SIG. IBM, Domino, Lotus, and Lotus Notes are trademarks of International Business Machines Corporation. Intel is a trademark of Intel Corporation. Microsoft, Outlook, and Windows are trademarks of Microsoft Corporation. Novell and GroupWise are trademarks of Novell, Inc. Roxio is a trademark of Sonic Solutions. All other trademarks are the property of their respective owners. Portions of the BlackBerry Device Software are copyright 2007-2008 The FreeType Project (www.freetype.org). All rights reserved. The BlackBerry smartphone and other devices and/or associated software are protected by copyright, international treaties, and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in the U.S. and in various countries around the world. Visit www.rim.com/patents for a list of RIM (as hereinafter defined) patents. This documentation including all documentation incorporated by reference herein such as documentation provided or made available at www.blackberry.com/go/docs is provided or made accessible "AS IS" and "AS AVAILABLE" and without condition, endorsement, guarantee, representation, or warranty of any kind by Research In Motion Limited and its

affiliated companies ("RIM") and RIM assumes no responsibility for any typographical, technical, or other inaccuracies, errors, or omissions in this documentation. In order to protect RIM proprietary and confidential information and/or trade secrets, this documentation may describe some aspects of RIM technology in generalized terms. RIM reserves the right to periodically change information that is contained in this documentation; however, RIM makes no commitment to provide any such changes, updates, enhancements, or other additions to this documentation to you in a timely manner or at all. This documentation might contain references to third-party sources of information, hardware or software, products or services including components and content such as content protected by copyright and/or third-party web sites (collectively the "Third Party Products and Services"). RIM does not control, and is not responsible for, any Third Party Products and Services including, without limitation the content, accuracy, copyright compliance, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of Third Party Products and Services. The inclusion of a reference to Third Party Products and Services in this documentation does not imply endorsement by RIM of the Third Party Products and Services or the third party in any way. EXCEPT TO THE EXTENT SPECIFICALLY PROHIBITED BY APPLICABLE LAW IN YOUR JURISDICTION, ALL CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS, OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS OR WARRANTIES OF DURABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, MERCHANTABILITY, MERCHANTABLE QUALITY, NONINFRINGEMENT, SATISFACTORY QUALITY, OR TITLE, OR ARISING FROM A STATUTE OR CUSTOM OR A COURSE OF DEALING OR USAGE OF TRADE, OR RELATED TO THE DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-PERFORMANCE OF ANY
SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES REFERENCED HEREIN, ARE HEREBY EXCLUDED. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY BY STATE OR PROVINCE. SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES AND CONDITIONS. TO THE EXTENT PERMITTED BY LAW, ANY IMPLIED WARRANTIES OR CONDITIONS RELATING TO THE DOCUMENTATION TO THE EXTENT THEY CANNOT BE EXCLUDED AS SET OUT ABOVE, BUT CAN BE LIMITED, ARE HEREBY LIMITED TO NINETY (90) DAYS FROM THE DATE YOU FIRST ACQUIRED THE DOCUMENTATION OR THE ITEM THAT IS THE SUBJECT OF THE CLAIM. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION, IN NO EVENT SHALL RIM BE LIABLE FOR ANY TYPE OF DAMAGES RELATED TO THIS DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES REFERENCED HEREIN INCLUDING WITHOUT LIMITATION ANY OF THE FOLLOWING DAMAGES: DIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR AGGRAVATED DAMAGES, DAMAGES FOR LOSS OF PROFITS OR REVENUES, FAILURE TO REALIZE ANY EXPECTED SAVINGS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, LOSS OF BUSINESS OPPORTUNITY, OR CORRUPTION OR LOSS OF DATA, FAILURES TO TRANSMIT OR RECEIVE ANY DATA, PROBLEMS ASSOCIATED WITH ANY APPLICATIONS USED IN CONJUNCTION WITH RIM PRODUCTS OR SERVICES, DOWNTIME COSTS, LOSS OF THE USE OF RIM PRODUCTS OR SERVICES OR ANY PORTION THEREOF OR OF ANY AIRTIME SERVICES, COST OF SUBSTITUTE GOODS, COSTS OF COVER, FACILITIES OR SERVICES, COST OF CAPITAL,

OR OTHER SIMILAR PECUNIARY LOSSES, WHETHER OR NOT SUCH DAMAGES WERE FORESEEN OR UNFORESEEN, AND EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION, RIM SHALL HAVE NO OTHER OBLIGATION, DUTY, OR LIABILITY WHATSOEVER IN CONTRACT, TORT, OR OTHERWISE TO YOU INCLUDING ANY LIABILITY FOR NEGLIGENCE OR STRICT LIABILITY. THE LIMITATIONS, EXCLUSIONS, AND DISCLAIMERS HEREIN SHALL APPLY: (A) IRRESPECTIVE OF THE NATURE OF THE CAUSE OF ACTION, DEMAND, OR ACTION BY YOU INCLUDING BUT NOT LIMITED TO BREACH OF CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY OR ANY OTHER LEGAL THEORY AND SHALL SURVIVE A FUNDAMENTAL BREACH OR BREACHES OR THE FAILURE OF THE ESSENTIAL PURPOSE OF THIS AGREEMENT OR OF ANY REMEDY CONTAINED HEREIN; AND (B) TO RIM AND ITS AFFILIATED COMPANIES, THEIR SUCCESSORS, ASSIGNS, AGENTS, SUPPLIERS (INCLUDING AIRTIME SERVICE PROVIDERS), AUTHORIZED RIM DISTRIBUTORS (ALSO INCLUDING AIRTIME SERVICE PROVIDERS) AND THEIR RESPECTIVE DIRECTORS, EMPLOYEES, AND INDEPENDENT CONTRACTORS. IN ADDITION TO THE LIMITATIONS AND EXCLUSIONS SET OUT ABOVE, IN NO EVENT SHALL ANY DIRECTOR, EMPLOYEE, AGENT, DISTRIBUTOR, SUPPLIER, INDEPENDENT CONTRACTOR OF RIM OR ANY AFFILIATES OF RIM HAVE ANY LIABILITY ARISING FROM OR RELATED TO THE DOCUMENTATION. Prior to subscribing for, installing, or using any Third Party Products and Services, it is your responsibility to ensure that your airtime service provider has agreed to support all of their features. Some airtime service providers might not offer Internet browsing functionality
with a subscription to the BlackBerry Internet Service. Check with your service provider for availability, roaming arrangements, service plans and features. Installation or use of Third Party Products and Services with RIM's products and services may require one or more patent, trademark, copyright, or other licenses in order to avoid infringement or violation of third party rights. You are solely responsible for determining whether to use Third Party Products and Services and if any third party licenses are required to do so. If required you are responsible for acquiring them. You should not install or use Third Party Products and Services until all necessary licenses have been acquired. Any Third Party Products and Services that are provided with RIM's products and services are provided as a convenience to you and are provided "AS IS" with no express or implied conditions, endorsements, guarantees, representations, or warranties of any kind by RIM and RIM assumes no liability whatsoever, in relation thereto. Your use of Third Party Products and Services shall be governed by and subject to you agreeing to the terms of separate licenses and other agreements applicable thereto with third parties, except to the extent expressly covered by a license or other agreement with RIM. Certain features outlined in this documentation require a minimum version of BlackBerry Enterprise Server, BlackBerry Desktop Software, and/or BlackBerry Device Software.

The terms of use of any RIM product or service are set out in a separate license or other agreement with RIM applicable thereto. NOTHING IN THIS DOCUMENTATION IS INTENDED TO SUPERSEDE ANY EXPRESS WRITTEN AGREEMENTS OR WARRANTIES PROVIDED BY RIM FOR PORTIONS OF ANY RIM PRODUCT OR SERVICE OTHER THAN THIS DOCUMENTATION. Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited Centrum House 36 Station Road Egham, Surrey TW20 9LF United Kingdom Published in Canada

Find more information

Learn More booklet: Find feature information and instructions for common tasks. This booklet came with your BlackBerry device. Help application: Find step-by-step instructions for all device tasks. Access this application from the Home screen or in an application menu. BlackBerry User Tools CD: Find the BlackBerry 101 tutorial, user guide, software license agreement and warranty, or Safety and Product Information booklet. You can also use this CD to install the BlackBerry Desktop Software to synchronize data between your device and your computer. This CD came with your device. Your wireless service provider web site: Find information about your wireless network or your wireless service plan. www.blackberry.com/support: Find interactive support tools and information about support services. For example, you can find answers to your questions by using the BlackBerry Answers tool or by joining the BlackBerry Support Community Forums. www.blackberry.com/go/declarationofconformity: View the Declaration of Conformity made under Directive 1999/5/EC (HG nr.88/2003).

Personalize your device

www.discoverblackberry.com: Find software, applications, and accessories for your BlackBerry device. www.shopblackberry.com: Find accessories for your device. You can also contact your wireless service provider to buy accessories. www.blackberry.com/ownerslounge: Find more ways to personalize your device by becoming a member of the BlackBerry Owners Lounge. CAUTION: Use only those accessories approved by Research In Motion. Using any accessories not approved by RIM for use with this particular device model might invalidate any approval or warranty applicable to the device, might result in the non-operation of the device, and might be dangerous.

Start Here

BlackBerry Storm 9500/9530 Smartphones
2009 Research In Motion Limited. All rights reserved. BlackBerry, RIM, Research In Motion, SureType, SurePress and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. Bluetooth is a trademark of Bluetooth SIG. Google Mail is a trademark of Google Inc. Hotmail and Windows Live are trademarks of Microsoft Corporation. WiFi is a trademark of the Wi-Fi Alliance. All other trademarks are the property of their respective owners. This documentation is provided "as is" and without condition, endorsement, guarantee, representation or warranty, or liability of any kind by Research In Motion Limited and its affiliated companies, all of which are expressly disclaimed to the maximum extent permitted by applicable law in your jurisdiction. MAT-26201-001 | PRINTSPEC-058 | SWD-656736-0911115552-001 | RBW71CW/RCC51UW

Welcome to BlackBerry!

Get ready to experience the freedom and connectivity of your all-in-one mobile solution. Setting up your BlackBerry Storm smartphone is easy. Simply follow the instructions in this guide to set up your device and learn the basics quickly.

Charge the battery

Complete the setup wizard
The setup wizard is designed to help you learn about navigation and typing, change options to personalize your BlackBerry device, set up wireless and Bluetooth connections and set up one or more email addresses. The setup wizard should appear automatically the first time that you turn on your device. 1. If the setup wizard does not appear automatically, on the Home screen or in the Setup folder, click the Setup Wizard icon. 2. Complete the instructions on the screen. 4. Complete the instructions on the screen. Note: When your email address is set up correctly, you receive a confirmation message. To view and manage your email messages, on the Home screen, click the Messages icon.
Insert the SIM card and battery
Depending on your BlackBerry device model or your wireless service provider, you might not need to insert a SIM card to use your device. For more information, see the Learn More booklet that came with your device.
I cannot set up an email address
Try performing the following actions: On the Home screen or in the Setup folder, click the Setup Wizard icon. On the email setup screen, verify that you have typed all the email address information correctly. To view the password that you typed, select the Show Password check box. Verify that the email address is associated with a supported email account (for example, a POP3 email account or an IMAP email account). For more information about supported email accounts, contact your wireless service provider. If you are switching from another BlackBerry device that is associated with one or more email addresses using the BlackBerry Internet Service, you must switch devices automatically or manually using the email setup application. For more information about switching devices, see the Learn More booklet that came with your device. For more information about setting up an email address, visit www.blackberry.com/go/docs and click BlackBerry Internet Service.

Battery power level indicators
full battery power low battery power battery charging

Set up an email address

To perform this task, you must know the login information for your existing email addresses or your administrator must have provided you with an enterprise activation password. 1. On the Home screen or in the Setup folder, click the Setup Wizard icon. 2. On the email setup screen, select one of the following options: I want to create or add an email address: This email setup option is most common for individual users. Use this option to associate your BlackBerry device with one or more (up to ten) existing email addresses (for example, a Google Mail or Windows Live Hotmail email account) or to create a new email address for your device. To use a social networking application on your device, you must use this option to associate your device with the email address that you use to receive social networking notifications. If this option does not appear, contact your wireless service provider. I want to use a work email account with a BlackBerry Enterprise Server: This email setup option is most common for corporate users. Use this option to associate your device with a work email account using the BlackBerry Enterprise Server if your administrator has provided you with an enterprise activation password. 3. Click Next.

Be safe!

Please read the Safety and Product Information booklet, located on the BlackBerry User Tools CD, before using your device or any accessories that came with your device. This booklet includes important safety information about your battery. To view the most recent version of the Safety and Product Information booklet, visit www.blackberry.com/go/docs. If the battery is charged, your device turns on automatically. If your device does not turn on, charge the battery.

Learn the basics

About the Menu key and Escape key
The Menu key and Escape key on your BlackBerry device are designed to help you navigate screens and complete tasks quickly and easily. If you want to complete an action in an application or on the Home screen, you can find it in the menu that appears when you press the key. To select a highlighted menu item, press the Menu key again. If you want Menu to close the menu or move back a screen, press the Escape key.

Move around the screen

To select an item, click (press) the item. To scroll down, slide your finger up. To scroll up, slide your finger down. To stop continuous scrolling, touch the screen lightly. To highlight an item, touch the screen lightly. To view video tutorials about touch screen navigation, on the Home screen, in the Setup folder, click the Setup Wizard icon. Click Learn about the touch screen.

Typing tips

Important: When you use your BlackBerry device, take frequent breaks. If you experience discomfort in any part of your body when you use your device, stop using your device immediately. If the discomfort persists, consult a physician. For an interactive typing tutorial, on the Home screen, in the Setup folder, click the Setup Wizard icon. Click Navigation and Typing Tutorials. To capitalize a letter, press and hold the letter key until the capitalized letter appears. To insert an at sign (@) or a period (.) in an email address field, press the Space key. To type a symbol, press the Symbol key. To see more symbols, press the Symbol key again. Click a symbol. To turn on number lock (NUM lock), press and hold the 123 key until the lock indicator appears on the 123 key. To turn off NUM lock, press the 123 key again. To turn on capital letter lock (CAP lock), hold the Shift key until the lock indicator appears on the Shift key. To turn off CAP lock, press the Shift key again.

Move between screens

key. To move back a screen, press the Escape key. To return to the Home screen, when you are not on a call, press the End To move to the next item, slide your finger to the left quickly. To move to the previous item, slide your finger to the right quickly. To view video tutorials about touch screen navigation, on the Home screen, in the Setup folder, click the Setup Wizard icon. Click Learn about the touch screen.

Typing indicators

When you type, typing indicators appear at the top-right corner of the screen. multi-tap input CAP lock (capital letter lock) NUM lock (number lock) current typing input language Alt mode

Applications

You can access applications on the Home screen and in folders on the Home screen. To view the Home screen, when you are not on a call, press the End key. The initial view of the Home screen displays only some of the available applications. To view more applications on the key. Home screen, press the Menu Take some time to explore the applications that are available on your BlackBerry device. Here are a few applications to get you started. Setup Wizard Learn about typing, change options to personalize your device, and set up your email address. The setup wizard also provides links to information about common tasks. Email Settings Set up one or more email addresses or change BlackBerry Internet Service email options. Browser Visit web pages or view the browser bookmark list. Camera Take a picture. Depending on your device model, this feature might not be supported. Media Record a voice note or video, view saved pictures, or play saved songs, ring tones, voice notes, or videos. Depending on your BlackBerry device, the camera or video camera feature might not be supported. Messages View a list of your messages. Options View the main list of device options. You can also access additional options from the menu in each application. Contacts View your contact list or add a new contact. Help View the user guide for your device. Some applications might appear in one of the following folders: Setup Applications Downloads Games

Status indicators

Home screen status indicators
alarm set unopened message count calendar reminder count voice mail message new notification missed call count sending data receiving data roaming
Message list status indicators
unopened message opened message message with an attachment message is high priority SMS text message filed message MMS message sent message message is sending message not sent draft message
Camera status indicators Phone status indicators
missed call placed call received call Camera status indicators appear at the bottom-right corner of the screen when you use the camera or the video camera. Depending on your BlackBerry device, the camera or video camera feature might not be supported. flash is turned on flash is turned off automatic flash mode slow shutter speed