CanoScan FS2710

COLOUR FILM SCANNER
Superior Quality Film Scanner 2720 dpi 3-line CCD Image Sensor 36-bit RGB Colour Scanning
The affordable high performance film scanner

35mm film holder

Mounted 35mm positives

APS film viewer

35MM FILM HOLDER APS FILM VIEWER

FILM SCANNER

Snapshot of a Classic
35MM FILM HOLDER APS FILM VIEWER SCSI CARD SCSI CABLE 25PIN 50PIN SCSI ADAPTER
The superior quality film scanner with 2720 dpi
SCSI CARD SCSI CABLE 25PIN 50 PIN SCSI ADAPTER
LA GRANDE ARCHE, LA DFENSE Les 4 Temps Paris, France Johan Otto Von Spreckelsen 1989
The CanoScan FS2710 delivers exceptional quality scans of 35mm or Advanced Photo System (APS) films. With easy operation and detailed colour adjustment facilities its the ideal solution for professionals and photo-enthusiasts alike. A semi-transparent dust cover to ensure a clean scanning environment is just one of many features that make this a superior quality film scanner.
The Parisian area of la Dfense is a treasure-chest of imaginative architecture, sculpture, water features and breathtaking views of the City. In the spirit of master architect Le Corbusier, City planners banished traffic underground and grouped all buildings around a pedestrian-friendly square. At the centre of the square is the enormous Agam Basin, and seemingly floating above it, is Danish architect Johan Otto Von Sprekelsens modern classic, the Grand Arche. As wide as the Champs Elysees and taller than the highest spire of Notre Dame, the Grand Arche is a contemporary interpretation of the 1810 Arc de Triomphe, with a twist. Viewed from straight on it is an empty picture frame. Only when approached from different angles are its magical depth and scale revealed.

35mm and APS as standard

The CanoScan FS2710 has been designed to make scanning 35mm negative and positive films simple mounted 35mm films can be placed straight into the scanner, and 35mm film strips fit in the supplied film strip holder. Unlike many competitive film scanners the CanoScan FS2710 also includes an APS adapter, enabling APS film to be scanned as standard.

High speed scanning

The CanoScan FS2710 can scan 35mm negative and positive films in only 13 seconds(1) and APS film at just 10 seconds(1) per frame. Fast scanning is well matched by the scanners high speed SCSI-2 interface and standard Adaptec PCI SCSI card for transferring the images to the computer. The matching of high speed and high quality ensures maximum productivity.

Software

CanoCraft FS for Windows 95/98 and Windows NT4.0. Creating the highest quality scans from your slides and negatives is easy with CanoCraft FS3.6. Using Adobe Photoshop LE or any other TWAIN compliant application you can scan and import the images directly to your computer, and save, print or retouch them there. CanoCraft FS features such as cropping, colour balancing, tone and gamma curves, and histograms mean you get the absolute maximum from your film originals. Tools in the driver enable zoom in/out and a number of additional creative imaging effects. The CanoCraft FS Copy Utility adds copier functionality to your scanner, making it even easier to scan and print from your film originals directly to your printer. Plug-in Module FS for Macintosh(2). The Canon Plug-in module FS3.6, gives Macintosh users with Adobe Photoshop LE quick and full scanning control. The Canon Plug-in Module FS offers all of the tools of the Windows TWAIN driver, but packaged to match the Macintosh operating system. Photoshop LE. The CanoScan FS2710 is supplied with the industry leading Adobe Photoshop photo retouching software. With the Adobe Photoshop LE software the image corrections, manipulations and combinations are limited only by your imagination, and with the quality of the scans from the CanoScan FS2710, your horizons are broader than ever before. Digital images can be saved in Photoshop and imported into presentations, web pages or image databases, maintaining a digital record of all your treasured photographs.

CanoCraft FS

Quality
The high quality scanning ability of the CanoScan FS2710 comes from its combination of high-resolution 2720 dpi CCD sensor, 36-bit colour depth and the 3.2D optical density range. With this combination the CanoScan FS2710 is able to extract the smallest details and broadest range of tones from your original film images, ensuring your digital output is of amazing accuracy.

Photoshop LE

Installation
The standard CD-ROM supplied with your scanner includes all the software required for getting started. For Windows users the Adaptec PCI SCSI card is truly plug-in and play, and for Macintosh users the SCSI converter (included) makes connection as simple as plugging in the cable.
Not including transfer time The Canon Plug-in Module FS works with Macintosh OS 7.5 or higher

Technical Specifications

Bundled Software for Windows 95/98/NT4.0 Film scanner 2720 dpi 35mm: 2570 x 3855 APS: 1766 x 3212 12-bit input/12-bit output CCD Xenon lamp One pass 35mm: Positives and Negatives (film/slide) APS: Positives and Negatives 35mm positive: 13 seconds* 35mm negative: 13 seconds* SCSI-x high density 50 pin 85mm x 147mm x 321mm 2.2 Kg Volts AC (Hz) Power cable 35mm film holder APS film viewer SCSI card SCSI cable 25pin 50pin SCSI adapter Windows 95, Windows 98, Windows NT 4.0 and Apple Macintosh Bundled Software for Macintosh (Power PC) Canon Plug-in Module FS3.6, Adobe Photoshop 4.0 LE CanoCraft FS3.6, CanoCraft FS Copy Utility, Adobe Photoshop 4.0 LE
Type Optical resolution Scanning pixels (max) Sample depth Scanning element Light source Scan mode Film types Scanning speed (max resolution)
*Not including transfer time
Interface Interface connectors Dimensions (W x D x H) Weight Power source Accessories

Operating system

Software Cables 35mm film holder APS film viewer 25pin 50pin SCSI adapter 1-year return to base
Microsoft and Windows are registered trademarks of Microsoft Corporation in the USA and other countries. Macintosh is a trademark of Apple Computer Inc., registered in the USA and other countries. All other trademarks are acknowledged. Specification subject to change without notice.
Canon (UK) Limited Woodhatch Reigate Surrey RH2 8BF Tel: 6262 www.canon.co.uk

ZZP-SHFS2714 CSME 1999

Precautions When Connecting the Scanner to a Windows 95 Computer
A driver installation dialog will display the first time you attach your scanner to a computer, turn on its power and start Windows. The contents of the dialog will vary according to your version of Windows 95. You can check the Windows 95 version in the System Properties dialog. Open the control panel, double-click the [System] icon and select the [General] tab.
This area will show the version number. Versions 4.00.950 and 4.00.950 A are old versions. Version 4.00.950B is the new version.
General Tab, System Properties Dialog
If yours is an old version of Windows 95, select [Choose from the list] and click the [OK] button. In the next window that displays, select [Unsupported device] and click the [OK] button.
If your is the new version of Windows 95, click the [Next] button without inserting anything into the drive. In the next window that displays, click the [Finish] button.
After you start Windows 95, the scanner will display under the [Other Device] category. This is not a problem because CanoCraft FS is equipped with its own specialized driver for Canon film scanners.
If the following message displays during installation, there is insufficient free space on the hard disk to install CanoCraft FS.
Delete files off the disk to free sufficient space or change the drive setting to one with sufficient free space. (see previous page)
Starting and Closing CanoCraft FS
CanoCraft FS can be started from the Windows desktop or from within a TWAINcompliant applications as Photoshop LE.
Starting CanoCraft FS from the Windows Desktop
Plug in the scanner, turn on your computer and start Windows.
Ensure that you turn the scanner power on before starting Windows. The scanner cannot be operated with CanoCraft FS if the scanner power is off when Windows is started.
Double-click the [CanoCraft FS] icon in the [CanoCraft FS] folder or click the [Start] button on the Windows taskbar and select [Programs], [Canon CanoCraft FS] and [CanoCraft FS] in succession.
Double-click the CanoCraft FS icon in the CanoCraft FS folder
Click the Windows [Start] button and select [Programs], [Canon CanoCraft FS] and [CanoCraft FS]
CanoCraft FS Program Window
The size of the program window will vary with the resolution of your monitor. The program window cannot be resized.
Starting CanoCraft FS from Photoshop (TWAIN- Compliant Application)
Turn on the computer and start Photoshop (TWAIN-compliant application). Select [File], [Import], [Select TWAIN Source] and [CanoScan FS2710]. Start CanoCraft FS by clicking [File], [Import] and [TWAIN.].

Select the area of the image to be included in the final scan.
If you wish to crop the image, select the scan area by dragging the mouse cursor.

Save (scan) the image.

When CanoCraft FS is started from within Photoshop, the scanned image cannot be saved. To save, close CanoCraft FS and save the file using the save function in Photoshop.
24-bit color and 36-bit color images are expressed in varying values of each color: red, green and blue (RGB). 24-bit color images are expressed in 256 colors per RGB channel. 36-bit color images use 4096 colors. Use the 24-bit color setting for most images unless you require particularly fine color definition. Grayscale images are expressed in black, white or varying tones of gray. 8bit grayscale images are expressed in 256 tones. 12-bit grayscale images use 4096 tones. Black and white images are expressed in just two colors, white or black. The threshold value determines the brightness value at which a particular pixel is set to black or white.

Selecting the Film Type

It is important to select the correct film type in the film type settings menu to obtain the correct color balance in the scanned image.
Right-click the settings display area.
Click the [Settings] button or [Settings] menu and [Film Type] submenu.
Position the mouse cursor over an option and click to select it. The menu will close and the new selection will appear in the settings display area.
Select from these options for 35 mm film. For mounted slides, select the 35 mm color positive setting. Select from these options for IX240 film.
A check mark will appear beside the current selection in this menu.
If you are scanning several films of the same type consecutively, this setting need only be set the first time. If the setting is saved, it can be used thereafter until it is changed. The current setting is displayed in the settings display area on the control panel.

Selecting the Image Type

The image type setting is used to select between 24bit color, grayscale or black and white. Select an image type from the settings menu most suited to the type of film and the way in which it will be used.

Attempting to scan images in the 12-bit grayscale or 36-bit color scanning modes in application programs not compatible with these modes may cause the programs to hang. Before attempting these modes, please confirm that your application program is compatible. Photoshop 4.0 and later versions are compatible (Photoshop LE is also compatible).
Images scanned in 36-bit color with versions of Photoshop compatible with 36-bit color become 16-bit channel mode images. The 12-bit grayscale and 36-bit color scanning modes are not available when CanoCraft FS 3.6 is used as a stand-alone application or when the CanoScan 2700F film scanner is used. The 24-bit color and 36-bit color scanning modes are not available when the film type is set to monochrome.
Selecting Resolution and Magnification Settings
About Resolution and Magnification
The scanner reads the images on a film as a collection of dots that are assigned values for brightness and tone. The density of these dots is referred to as the resolution, and the resolution at which a film is scanned is called the scan resolution. The scan resolution should not be confused with the output resolution, which determines the appearance of an image on a monitor or when output to a printer. The ratio of the scan resolution to the output resolution is called the output magnification. When both the scan and output resolution are the same, the scanned image size and the output are the same size. When the output resolution is lower than the scan resolution, the image is magnified, and when it is higher, the image is reduced. 12
Output Resolution = 180 dpi Output Magnification = 200% 6 8
4 Scan Resolution = 360 dpi Output Resolution = 720 dpi Output Magnification = 50% 2
Why does the image size change with the magnification? Let us answer with an example having the output resolution set to printer (720 dpi). If you set the scan resolution to 360 dpi (a magnification factor of 50%), the image will shrink because only 360 dots are scanned per inch while 720 are required to match the specification for the output resolution. The image size changes because the density has been increased without a corresponding increase in the number of scanned dots.
Image size = 10 x 10 Image size = 5 x 5

Scanned at 360 dpi

Output resolution changed to 720 dpi Output magnification = 50%
Selecting a Scan Resolution Setting
The higher the scan resolution, the finer the result, the lower, the more coarse. Select the resolution that best suits your use of the scanned image. Select a setting by right-clicking the settings display area, positioning the mouse over an option and clicking it. When the menu disappears, the new value will appear in the settings display area.
The current selection will have a check mark beside it
Select the [Custom] option to display the Custom Resolution Setting dialog. Input values to set the desired scan resolution

Locked State

If you click the [Lock] button to set it to the locked state after the scan area has been selected, the output and file sizes become fixed at their current values. Dragging the selection frame now expands or contracts the scope of the scan area without changing the aspect ratio (the ratio of the height to width).
Step 2 Scanning Lock Button (Locked) Resolution Units Output Magnification/ Scan Resolution Output Size (Width) Output Size (Height) Size Units
Selection Frame in the Preview Window In locked state, positioning the mouse cursor over the selection frame transforms it into one of the arrow shapes shown here: , ,. Clicking and dragging the selection frame in the direction of the arrow expands or contracts the frame, but the aspect ratio does not change. Moving the mouse within the frame transforms it into a multidirectional arrow, indicating that you can move the frame without changing its size. Expanding the selection frame lowers the output magnification and scan resolution. Shrinking it raises them. Output Magnification/Scan Resolution (Preview Window Top or Settings Display Area) In the locked state, you can change the output magnification/scan resolution settings at the top of the preview window by clicking the arrows or inputting a value directly. When the units to the right are set to [%], the output magnification is altered, and when set to [DPI], the scan resolution changes. The settings display area settings for [Output Magnification] and [Scan Resolution] can be altered by right-clicking the settings display area and selecting from the pop-up menu. Elevating the output magnification or scan resolution decreases the size of the selection frame. Lowering the output magnification or scan resolution increases the size of the selection frame. The file and output sizes do not change. When the output magnification or scan resolution are altered in the boxes at the top of the preview window, the [Custom] option in the output magnification and scan resolution sections of the settings display area popup menu becomes selectable. Output Resolution (Settings Display Area) If the output resolution setting in the settings display area is altered, the lock is released and the output resolution and scan resolution settings show the same value. Output Size/Units (Preview Window Top) The output size does not change in the locked state.

Are the images brightness and coloring OK?
Do you wish to perform advanced color correction?
There is no need for adjustment, proceed to scanning.
Set the adjustment mode to expert mode. Set the adjustment mode to easy mode.

Go to (p. 54)

Certain Color Tones Are Too Strong or Weak.

Too Bright or Too Dark.

Adjust the coloring with color correction. Choose the best-matched sample. (p. 56)
Adjust the highlights and shadows. Choose the best-matched sample. (pp. 55, 57)

From p. 50

Display has not been color corrected
Which requires adjustment? Brightness or Coloring?
Adjust the Gamma Values Adjust the brightness to match the display characteristics. (p. 63) Adjust the Color Balance Adjust the balance between red (R), green (G) and blue (B). (p. 67)
Does the imbalance affect the entire image? Or halftones?
Correct Coloring with the Brightness settings Correct the brightness of the entire image. (p. 61)
Adjust the Contrast Correct the contrast between highlights and shadows. (p. 61)
Adjust with the Histogram Smoothen out differences in the halftone brightness by specifying the highlight and shadows values in the image. (p. 58)
Adjust with the Tone Curve Adjust the brightness of the image by changing the balance between the input and output values for highlight and shadow data. (p. 65) 51
Image Adjustment Commands
Scanned image data is loaded as dots into CanoCraft FS. Each dot is assigned various brightness and color values (tones). CanoCraft FS is equipped with several color correction functions that use or change these values to adjust image brightness and coloring.
Adjusting Highlights and Shadows (Easy Mode: pp. 55, 57) Corrects the brightness of the entire image. Use this method if the original document is too bright or dark. This method can be used on these image types: 8-Bit Grayscale/24-Bit Color
Adjusting the Color Balance (Easy Mode: p. 56) Corrects the color balance of the entire image. Use this method if certain color tones are too strong or weak relative to others. This method can be used on these image types: 24-Bit Color
Adjusting the Histogram (Expert Mode: p. 58) A histogram shows the concentrations of dots at particular brightness levels. Halftone gradations can be smoothened by adjusting the highest level of brightness (highlights) or darkness (shadows). This method can be used on these image types: 8-Bit Grayscale/12-Bit Grayscale/24-Bit Color/36-Bit Color

This section describes the image editing functions of CanoCraft FS. Experiment with the numerous image processing features to understand how they can be used on freshly scanned images and images loaded from disk.

Copying to the Clipboard

q Copying an Image
Clicking the [Edit] menu and selecting [Copy] copies the selection in the preview window to the clipboard. The clipboard contents can then be pasted into another application for processing.

Clipboard

The keyboard shortcut for copying the selection to the clipboard is [Ctrl+C]. The selection can only be pasted at the resolution of the preview image.

q Clearing the Clipboard

Clicking the [Edit] menu and selecting [Clear] deletes the contents of the clipboard.
To view the contents of the clipboard, click the [Start] button on the Windows taskbar and select [Programs], [Accessories] and [Clipboard Viewer]. If Clipboard Viewer is not installed, please install it from your Windows software disk.

Redoing an Edit

q Undoing the Previous Action
Clicking the [Edit] menu and selecting [Undo] reverses the last action and restores the image to its prior state. The Undo command is effective for reversing image edits and adjustments, such as brightness and coloring adjustments.
The keyboard shortcut for this command is [Ctrl+Z].
q Redoing an Action After the Undo Command
Clicking the [Edit] menu and selecting [Redo] reverses the [Undo] and [Undo All] commands, restoring image edits and adjustments, such as brightness and coloring adjustments.
The keyboard shortcut for this command is [Ctrl+Y].

q Undo All

Clicking the [Edit] menu and selecting [All] reverses all the image edits and adjustments, such as brightness and coloring adjustments, restoring the image to its preview scan state. Image Inverted

Redo Undo Edges Found

Image Posterized

Original Preview Scan

Undo All

Adjusting an Image

q Sharpening an Image
With the image type set to 8-bit grayscale or 24-bit color, use the sharpen effect when an image is slightly out of focus or you wish to clarify the outlines of an object.

Original

Sharpen Effect
Procedures Click the [Effect] menu and select [Sharpen].
The sharpen effect will be applied to the image in the preview window.
Processing an image repeatedly with the sharpen effect may reveal dirt or scratches on the document or a light colored halo around outlines.

q Blurring an Image

With the image type set to 8-bit grayscale or 24-bit color, use the soften effect to create a fuzzy or slightly unfocused image.

Soften Effect

Procedures Click the [Effect] menu and select [Soften].
The soften effect will be applied to the image in the preview window.
Processing an image repeatedly with the soften effect may cause it to appear blurred. Be careful not to overuse this effect.

q Removing Noise

With the image type set to 8-bit grayscale or 24-bit color, use the despeckle effect to soften an image that appears coarse. This effect removes the noise associated with image data.

Despeckle Effect

Procedures Click the [Effect] menu and select [Despeckle].
The despeckle effect will be applied to the image in the preview window.
Processing an image repeatedly with the despeckle effect may cause it to appear too dense. Be careful not to overuse this effect.

q Inverting an Image

With the image type set to black and white, 8-bit grayscale or 24-bit color, use the invert effect to transform a positive into a negative or vice versa.

Invert Effect

Procedures Click the [Effect] menu and select [Invert].
The preview image will transform into the opposite state, positive or negative.
Inverting an image a second time restores it to its original state.

Formatting an Image

q Find the Edges
With the image type set to 8-bit grayscale or 24-bit color, apply one of the edges special effects to an image to accentuate object outlines. There are four effects: thin, thick, horizontal and vertical.
Original Thin Thick Horizontal Vertical
Procedures Click the [Effect] menu and select [Edges].
The edges window will display.
Sample Window Displays the edges samples Edges Sample Selection Button
Click the [Edges Option Selection] button and select an effect from the pull-down menu.
The image will appear with the effect applied in the sample window.

CanoCraft FS cannot run at the same time as CanoCraft FS Copy.

Copying

Copying Procedures
Once you have the CanoCraft FS Copy control panel displayed, follow the procedures below to insert film into the scanner and output (copy) images on the printer.
Click the arrow (paper size selection) button to the right of the paper size display and select a paper size for printing.
Click the [Setup] button to the left of the printer display box and set the image output size and image position settings.
The settings dialog for the selected printer will display when you click the Setup button.

Printer Setup Dialog

Image Position Click the box beside the [Center] or [Top Left] option to select it.
Image Output Size Click the box beside the [Fit to Paper Size] or [Custom Setting] option to select it. If the custom option is selected, choose an output size from the [Size] category. You can click the [Add], [Edit] or [Remove] buttons to add to, change or delete output sizes.
Image Orientation Click the box beside the [Portrait] or [Landscape] option to select it.
The image will be expanded or reduced to fit the printable area of the page if the scale to page option is selected in the image output size box. The image will be printed at the selected size if the custom option is selected. The registered sizes in the size list of the custom option can be changed or deleted. New sizes can also be added.
Insert the film into the scanner.
35 mm Film Mounted Slides IX240 Film

Select a film type.

Select the [35 mm] or [IX240] setting to match your film. In addition, specify whether it is a negative or positive film.
Click an icon to select [Negative] or [Positive]. Click an icon to select the film type.
The film type can also be set with the pull-down menu summoned by clicking the scanners [Setup] button. The scan resolution, color balance and ColorGear settings can also be adjusted from the pull-down menu displayed by clicking the [Settings] button. (p. 74) IX240 film refers to film complying with IX240 standards.

Preferences

Sets the auto eject settings, the exposure and focus settings during the final scan, the ColorGear color matching system settings and other settings that are active during the final scan and when the program is closed.
Please refer to the Setting the CanoCraft FS Preference Settings topic in the Other Functions section for instructions regarding preference settings (p. 74). The program cannot be set to save the preview image and automatically close when the final scan is finished.

Version Information

The About dialog displays such information as the CanoScan FS2710 version number, the scanner's SCSI ID and the SCSI host adapter ID.
The appendices include troubleshooting tips for installing and operating CanoCraft FS and CanoCraft FS Copy. Instructions on how to uninstall the software, a glossary and an index are also included.
Operating Environment Hardware CD-ROM equipped IBM PC/AT compatible Operating System Windows 95, Windows 98, Windows NT 4.0 Compatible Film Scanners <CanoScan FS2710 Film Scanner> <CanoScan 2700F Film Scanner> Performance Specifications Interface Auto Detection of SCSI scanners Image Types Black and White, 8-bit grayscale, 12-bit grayscale (CanoScan FS2710), 24-bit color, 36-bit color (CanoScan FS2710) Film Types 35 mm color negatives and positives, 35 mm monochrome, IX240 color negatives and positives, IX240 monochrome Brightness Settings 256 levels Contrast Settings 256 levels Density Settings 256 levels (black and white images only) Gamma Curve Adjustable Scan Resolution 120-5440 dpi Color Adjustment Brightness, color balance, histogram, brightness/contrast, color balance, tone curve, gamma value, threshold value
*Specifications are subject to change without notice.

Troubleshooting

Please read the suggestions below if you have trouble installing or using CanoCraft FS, or if you think that there is a problem with the software or equipment. If the remedies suggested below do not solve your problem or your problem isnt listed, consult your Canon vendor or the nearest Canon Customer Support Help Desk (p. 133).
Before you contact us, ensure that you have read the Readme file and Help files that accompany the software as well as the CanoScan FS2710/2700F Product Guide. When you contact a Customer Support Help Desk, our technicians will need to know about the computer connected to the scanner. Please take time now to print out and fill in the System Information page in the CanoScan FS2710/2700F Getting Started guide.
Problems with Software Installation Installation is unsuccessful
Cause: Solution: Insufficient memory to run the installer program Close other software programs that are running and reinstall.

Setup initialization error message displays
Cause : Insufficient free hard disk space on the specified drive Solution 1: Cancel the setup, delete or transfer unnecessary files from the hard disk and reinstall.
Insufficient space on install drive message displays
Cause : Insufficient free hard disk space on the specified drive Solution 1: Specify another drive in the installer window. Solution 2: Close the installer and delete unnecessary files on the specified drive to free up disk space.
Scanner not detected message displays
Cause 1: Solution: Cause 2: Solution: Cause 3: Solution: Scanner power is off Close Windows. Turn on the scanner power first, then restart Windows and run auto configuration. Scanner power was off when Windows was started. Close Windows. Turn on the scanner power first, then restart Windows and run auto configuration. Scanner is incorrectly attached Turn off the computer and reattach the scanner properly. Turn on the scanner power first, then restart Windows and run auto configuration. (p. 120) (Getting Started Guide)
Problems Starting Software Programs Specified device not found message displays
Problem with SCSI adapter or its software message displays
Cause: Solution: Scanner power is off Turn on the scanner. (Getting Started Guide)
Cant start CanoCraft FS from within another application
Cause: Solution: Scanner settings not correctly set in the application program Correct the scanner settings in the application program. See the manual for the application program for instructions.
[CanoCraft FS or CanoCraft FS Copy is running. Close it and run this program] message displays
Cause1: You attempted to start CanoCraft FS when CanoCraft FS Copy was already running Solution1: Close CanoCraft FS Copy before starting CanoCraft FS. Cause2: You attempted to start CanoCraft FS Copy when CanoCraft FS was already running Solution2: Close CanoCraft FS before starting CanoCraft FS Copy.
Problems with Scanning [Initializing film scanner. Please remove film] message displays
Cause 1: Solution: Cause 2: Solution: Scanner power turned on with a film already inserted Remove the film and follow the instructions on the screen. Set period of time passed without scanner being operated after power turned on Remove film and follow the instructions on the screen.
Image is vertically or horizontally inverted
Cause: Film is inserted upside down or backwards Solution 1: Insert the film with the correct orientation. (Getting Started Guide) Solution 2: Click the Rotate/Flip button and change the orientation of the image. (p. 39)
Brightness of preview image and scanned image are different
Cause: Solution: Display brightness settings are incorrect Adjust display brightness settings. (Display manual)

Preview image coloring is strange
Cause 1: Solution: Cause 2: Film is faded This problem can be corrected to a certain extent by retouching the image with image processing software. Film (negative) is of type difficult for automatic film type selection with the automatic color adjustment feature of the exposure function. Turn off the automatic color adjustment feature of the exposure function and manually specify settings, such as the film type and scanning speed. (2700F only) (p. 70) Automatic color adjustment feature of the exposure function turned off and incorrect film type selected Reset film type and rescan. (p. 70) Color balance and brightness settings are incorrect Click the [Adjust] button and reset the color balance and brightness settings. (p. 55)

Solution:

Cause 3: Solution: Cause 4: Solution:
Colors sometimes appear at the boundaries of highlights and shadows when negative films are scanned.
Cause 1: The exposure function is set to auto color adjustment Solution 1: In the exposure adjustment dialog, click the check box to remove the check mark beside the auto color adjustment option and drag the slider to the middle. (p. 70) Cause 2: The exposure adjustment is set to an under-exposure value Solution 2: Drag the slider in the exposure adjustment dialog toward the over-exposure side. (p. 70)
Cannot achieve the desired coloration despite having adjusted the exposure (negative film)
Cause: Solution: The histogram highlight setting is incorrect Use the white pointer tool in the histogram tab of the adjust dialog to reset the highlight level on the preview image. (p. 58)
Although it is the same negative film, the colors of the preview image change with each scan.
Cause: Solution: The exposure function is set to auto color adjustment In the exposure adjustment dialog, click the check box to remove the check mark beside the auto color adjustment option and drag the slider to the middle. (p. 70)
A scan with the image type set to black and white results in an image that is whited out or too dark
Cause: Solution: Cause: Solution: Cause: Solution: Cause: Solution: Threshold setting is too high or low Adjust the threshold setting. (p. 69) Scan area not set Set the scan area. (p. 41) Fixed aspect ratio selected Reset aspect ratio to normal setting. (p. 45) Scan resolution is set too high Lower the scan resolution to the minimum setting and rescan.(p. 32)
Black border around film included in scanned image
Cannot freely specify the scan area in the preview window

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