D-Link DCS-910 Addition with Cradle-NVR
SECTION 1: Camera Configuration
1) Open the box containing the camera and connect it in your network with the help of Ethernet cable.

Fig.1.1: Ethernet Cable

2) Download the D-Link IP search utility from the following link: Download Link: - ftp://ftp.dlink.com/Multimedia/dcs910/Apps/SetupWizardSE.exe (This is required as the camera by default takes DHCP IP and we need to know the default IP it is taking.) 3) Save this file and run the setup. After the setup is finished, it will display all the D-Link cameras in the network. The fresh camera can be recognized by the model name appearing under Device Name i.e. DCS-910 in this case. The image after completing the setup will look as below:
Fig.1.2: A -> Showing Model; B -> showing the IP it took
4) A: Open a browser and type the above address: http://192.168.1.38 and press enter. Give username as admin. B: Leave Password box as blank (default). Click on OK.
Fig1.3: A -> showing IP on the address bar; B -> Blank Password
5) Inside Camera home page do the following. A: Click on Java radio button to see live streaming.
B: Click on Setup to go to setup.
Fig.1.4: A -> Select Java to see live streaming; B -> Click on Setup
6) A: Click on Image Setup (4th option from left at the top of the window).
Fig.1.5: A -> Click on Image Setup
7) A: Change Brightness, Contrast and Saturation as per the requirement. Click on Save Settings.

B: Then Click on Video.

Fig.1.6: A -> Brightness, Contrast and Saturation setting; B -> Click on Video.
8) The Video window will show as in the following screen. A: Change the frequency from 60 Hz to 50 Hz. Click on Save Settings. B: Then Click on Date and Time.
Fig.1.7: A -> Change to 50 Hz; B -> Click on Date and time
9) Inside Date and time window do the following things. A: Change the Time Zone to GMT+5:30. B: Set current year, date and time. C: Click on Network Setup.
Fig.1.8: A -> Time Zone setting; B -> Date and Time Setting; C -> Click on Network Setup.
10) Following screen will appear after you click on Network Setup. Do as follows: A: Change from DHCP to Static IP Address. B: Assign available LAN IP. C: Assign the default Gateway. D: Click on Maintenance to change the admin password from blank to some user defined password.
Fig.1.9: A -> Change to Static; B -> LAN IP; C -> Gateway; D -> Click on Maintenance
11) In the Maintenance window do the following: A: Keep old password as BLANK. Type and Retype New Password. Click on Apply.
Fig.1.10: A: Arrow showing bland password in Old Password
12) After clicking on Apply following screen will appear. Give the username and password (as given in Step 11). Click on OK.
Fig.1.11: showing how to create new admin user.
a) Window appearing after doing Step 12. Camera setup is finished.
Fig.1.12: Showing Device Management screen after login with the changed password.
SECTION 2: Adding Camera to Cradle NVR
1) Power ON the Cradle NVR Server and wait for it to start completely. The right side shows the Preview and the left side is the Login Panel. Below is the Taskbar.
Fig.2.1: Initial Screen of Cradle NVR
2) Click on Login button and provide following information: b) Server: localhost(default) c) VPN Password and Port: NA(Not Applicable) d) Username: admin e) Password: 12345 f) Click on Login.

Fig.2.2: Login Window

3) Once you will press login, an IP camera Editor Window will appear.
Fig.2.3: IP Camera Editor
3) In the Brand drop down Box: Select D-Link. The moment it is selected, a search button beside this box will get highlighted. Click on this button.
Fig.2.4: Window showing the available D-Link Cameras with their IP.
4) Select the IP you had assigned statically to the D-Link Camera DCS-910 i.e. 192.168.1.105 and click on OK. This IP will come in the Host/IP box of the IP camera Editor Window. Now fill in the rest of the boxes as mentioned below: a) Brand: D-Link b) Model: DCS-910 c) Username: admin d) Password: <the_one_you_have_kept_for_the_admin_user> e) Host/IP: 192.168.1.105 (this is already present) f) Port: 80 (default) Now click on Test button: A snapshot will appear confirming that all the credentials are correct.
Fig.2.5: showing that the Panasonic credentials fed were correct as the snapshot appeared.
5) Click on Add/Update button, the added camera will now appear on the preview (see the background in the figure below) with a message in the foreground.

Fig.2.6: Showing D-Link Camera with its IP added at Position 1
6) After addition, the NVR screen will look as below:
Fig. 2.7: After Camera add.
7) Similarly, following the above steps other cameras can be added.

If you have a Dynamic DNS account and would like the camera to update your IP address automatically, enable DDNS and enter your host information. Click Next to proceed.
Click Next Enter a name for your camera. Then, click Next to proceed. Click Next Configure the correct time to ensure that all events triggered, captured and scheduled at the right time. Then, click Next to proceed. Click Next This page displays your configured settings. Click Apply to save and activate the setting, or Back to change your settings.

Click Apply

D-Link DCS-910/920 User Manual 24

Network Setup

In this section, you can configure your network settings.
DHCP: Select this connection if you have a DHCP server running on your network and would like a dynamic IP address to be updated to your camera automatically. Static IP Client: You may obtain a static or fixed IP address and other network information from your network administrator for your camera. A static IP address will ease you for accessing your camera in the future. IP Address: The fixed IP address Subnet Mask: The default value is 255.255.255.0. Used to determine if the destination is the same subnet. Default Gateway: The gateway used to forward frames to destinations in a different subnet. Invalid gateway settings may cause the failure of transmissions to a different subnet. Primary DNS: Primary domain name server that translates names to IP addresses. Secondary DNS: Secondary domain name server to backup the Primary DNS. PPPoE Settings: You may configure a Second HTTP port that will allow you to connect to the camera via a standard web browser. The port can be set to a number other than the default TCP ports 80. A corresponding port must be opened on the router. For example, if the port is changed to 1010, users must type in the web browser http://192.168.0.100:1010 instead of http://192.168.0.100. Port Settings: You may configure a Second HTTP port that will allow you to connect to the camera via a standard web browser. The port can be set to a number other than the default TCP ports 80. A corresponding port must be opened on the router. For example, if the port is changed to 1010, users must type in the web browser http://192.168.0.100:1010 instead of http://192.168.0.100. UPnP Settings: Enable this setting to configure your camera as an UPnP device in the network.

Setup > Wireless

In this section, you can setup and configure the wireless settings on your camera. Note: Wireless is available only for the DCS-920.

Wireless Interface

SSID: Service Set Identifier, an identifier for your wireless network. Channel: The default setting is channel 6. Select the same channel that is using by other wireless devices within your network. When there is interference from the wireless networks that overlap with one another, you may change the channel to obtain maximum performance for your connection. Connection Mode: Infrastructure is a wireless connection using an access point as a transmission point of all wireless devices. Ad-Hoc is a wireless connection used without an access point, where your DCS-920 is directly connecting to your PC. This is done using the onboard wireless adapter on the DCS-920 connected to a wireless adapter on the PC. Survey: This page will allow you to select a wireless network that the DCS-920 was able to detect upon booting up. Wireless Security For security, there are three choices; None, WEP, and WPA-PSK / WPA2-PSK. Select the same encryption method that is being Mode: used by your wireless device/ router. WPA-PSK / WPA2PSK An appropriate Preshared Key, which is needed in order to connect to the wireless network. Settings:

Setup > DDNS

In this section, you can configure the DDNS setting for your camera. DDNS will allow all users to access your camera using a domain name instead of an IP address.
DDNS: (Dynamic Domain Name Server) will hold a DNS host name and synchronize the public IP address of the modem when it has been modified. The username and password are required when using the DDNS service. Enable: Click to enable the DDNS function. Server Address: Select your Dynamic DNS Server from the pull down menu. Host Name: Enter the host name of the DDNS server. User Name: Enter your username or e-mail used to connect to the DDNS. Password: Enter your password used to connect to the DDNS server.

Setup > Image Setup

In this section, you can configure the image settings for your camera.

Image Settings

Enable Antiflicker: Check to enable antiflicker. Flip Image: Vertically rotates the video. If the camera is installed upside down, Flip Image and Mirror should both be checked. Mirror: Horizontally rotates the video. Brightness Control: Allows you to adjust the brightness level. Contrast Control: Allows you to adjust the contrast level. Saturation Control: Allows you to adjust the saturation level.

Setup > Video

In this section, you can configure the video settings for your camera.

Video Configuration

Video Profile: This section allows you to change the Encode Type, Resolution, FPS, and Quality. Encode Type: The compression format used when viewing your camera. Resolution: Select the desired video resolution from three formats: 640x480, 320x240, and 160x120. The higher setting can obtain better quality. However, it will use more resource within your network. FPS: Select the optimal setting depending on your network status. Please note that the higher setting can obtain better quality. However, it will use more resource within your network. Quality: Select the desired image quality from five levels: Highest, High, Medium, Low, and Lowest. Light Frequency: Select the proper frequency (50Hz or 60Hz) to reduce image flicker.

Setup > Mail

Email Account
In this section, you can configure the email notification settings for your camera.
SMTP Server This is the domain name or IP address of your external e-mail Address: server. Sender e-mail This is the e-mail address of the person sending the camera Address: snapshots. Receiver e-mail This is the e-mail address of recipient for the SMTP server. Address: User Name: If the SMTP server uses authentication, you must enter your user name here. Password: This is the password that you use with your user name to connect to the SMTP server.

Time Schedule

Enable e-mail Choosing Always will start sending snapshots to the recipients e-mail account right away. Choosing Schedule will allow you to image to e-mail schedule when to start and stop the sending of snapshots to the recipients e-mail account. account: Interval: The frequency of the snapshot interval can also be configured from 1 to 65535 seconds.
Test E-mail This will send a snapshot to the e-mail account that you have configured in the E-mail section. If you have configured the SMTP Account: account correctly, you will be able to send a test file to the e-mail account of the recipient.

Setup > FTP

FTP Server
In this section, you can configure a FTP server to receive the images.
Host Address: This is the IP address of the FTP server that you will be connecting to. Port Number: Default is port 21. If changed, external FTP client program must change the server connection port accordingly. User Name: Specifies the user name to access the external FTP server. If you are to upload snapshots to an FTP server you will need to fill in the Domain name or IP address of your external FTP server. The following user settings must be correctly configured for remote access. Password: Specifies the password to access the external FTP server. Directory Path: Specifies the destination folder in the external FTP server. Passive Mode: Enabling passive mode will allow access to an external FTP server if your camera is behind a router protected by a firewall.

Enable upload image to Checking this box will enable video upload to the FTP server you have selected. FTP server: Always: Selecting this option allows snapshots to be uploaded to your FTP as soon as you click Apply. Schedule: Selecting this option allows you to configure the times that you want the snapshots to be uploaded to your FTP server. Video Frequency: User can select in frames per second (1, 2, 3 or auto, in auto this could go to 4). The user can also select how many seconds for each frame, this is configurable from 1 to 65535 seconds. Base File Name: This will be the name that precedes the time, for example DCS9202008072116425101.jpg. This means that the camera took a snapshot in the year 2008, July 21 at 16th hour (4 oclock), 42 minutes and 51 seconds and it is picture number one. File: Select Overwrite and there will only be a few images that are constantly refreshed depending on how many snapshots you choose to have sent. Select Date/Time Suffix and the pictures will be named with a date and time also. An example of this can be seen above under the Base file name category. Select Sequence Number Suffix up to 1024 and all the pictures will be numbered from 1-1024. The total amount of pictures can be configured up to 1024 pictures. Picture number 1025 will be 1 again. Test FTP Server: This will send a snapshot to the FTP server that you have configured in the Upload section. If you have configured the FTP correctly, you will be able to see a test file in your FTP server.

Setup > Time and Date

In this section, you can configure the settings of the internal system clocks for your camera.
Test FTP Server: Select the time zone for your region from the pull-down menu. Synchronize NTP Server: Network Time Protocol will synchronize your camera with an Internet time server. Choose the one that is closest to your camera, Copy your Computers Time Click to synchronize the time information from your Settings: PC. Set the Date and Time Select this to set the time manually. Manually:
Maintenance > Device Management
In this section, you can change the administrators password and configure the server settings for your camera. You can also manage the user account(s) that access to your camera.
Maintenance > Backup and Restore
In this section, you can save and restore your configuration, restore the factory settings, and/or restart the camera.
Maintenance > Firmware Upgrade
Your current firmware version and date will be displayed on your screen. You may go to the D-Link Support Page to check for the latest firmware versions available. To upgrade the firmware on your DCS-910/920, please download and save the latest firmware version from the D-Link Support Page to your local hard drive. Locate the file on your local hard drive by using the Browse button. Then, open the file and click the Upload button to start the firmware upgrade.

Status > System

This section displays all the details information about your device and network settings.

D-ViewCam Installation

D-ViewCam software is included for the administrator to manage up to 32 D-Link IP cameras remotely. You may now use the software to configure all the advanced settings for your cameras. D-ViewCam is a comprehensive management tool for IP surveillance. Insert the CD-ROM into the CD-ROM drive. A menu screen will appear as shown below.

Click D-ViewCam

D-ViewCam provides English, Traditional Chinese and Simplified Chinese language versions. Select a language version and click OK to continue.

Click OK

D-Link DCS-910/920 User Manual 39
Click Browse if you would like to choose a specific folder for the installation, otherwise click Next to continue.
Click Next to start the installation. Note: The D-ViewCam installation process may take several minutes to complete.

Add a Camera

This section will show you how to start and add a camera to the D-ViewCam system. To start D-ViewCam, select Start > All Programs > D-Link > D-Link D-ViewCam.
Enter Admin as the default user name and leave the password blank. Click / OK to log into the system and access the Add Camera Wizard. Note: Please refer to page 51 in the D-ViewCam user manual to change your password.
Welcome to the Add Camera Wizard. Use this wizard to add your cameras to the D-ViewCam system. Note: Use the left or right arrow to navigate the wizard.
Click / Next to continue.
Choose which method to add your camera(s). You can choose Auto Discovery to automatically search for your camera(s), or choose Add Manually to add your camera(s) via the cameras IP address. Click Next to continue.
If you choose Auto Discovery, the system will search all available cameras that are located on the same LAN with same subnet. The system will place all of the cameras under the default map called My Map. Click Next to continue.

DCS-910-55

If you choose Add Manually, you will need to enter the IP address of the camera(s). Click Next to continue.
D-ViewCam shows the detected IP camera(s) information. You can choose and schedule the recording for each camera. 24/7 Continuous Recording: Continuously recording 24 hours a day, 7 days a week. 24/7 Motion Detection Recording: Continuously monitoring but ONLY recording when motion is detected. Office Hours Only: Continuously monitoring during office hours (08:00 AM to 06:00 PM) and ONLY recording when motion is detected. Non-Office Hours Only: Continuously monitoring during non-office hours (06:00 PM to 08:00 AM) and ONLY recording when motion is detected. Note: Excluding 24/7 Continuous Recording, other schedule recording types can ONLY do recording when motion is detected.

Using & Configuring the DCS-910/920
D-Links DCS-910/920 is a versatile and cost effective Internet Camera offering both video and audio monitoring. It can also serve as a powerful surveillance system in security applications. The DCS-910/920 can be used with any wired or 802.11b/g wireless router (applicable only for the DCS-920). This section explains how to view the camera from either the Internet or from inside your internal network. Materials Needed:
1 DCS-910/920 Internet Camera 1 Ethernet Cable A Wired or Wireless router such as the D-Link DI-624 Wireless Router Ethernet based PC for system configuration
Setting Up the DCS-910/920 For Use Behind a Router
Installing a DCS-910/920 Internet Camera on your network is an easy 4step procedure: 1 Assign a Local IP Address to Your Internet Camera 2 View the Internet Camera Using Your Internet Explorer Web Browser 3 Access the Router with Your Web Browser 4 Open Virtual Server Ports to Enable Remote Image Viewing This section is designed to walk you through the setup process for installing your camera behind a router and enable remote video viewing. For the basic setup of the DCS-910/920, follow the steps outlined in the Quick Installation Guide.
D-Link DCS-910/920 User Manual 49
After you have completed the setup of the DCS-910/920 outlined in the Quick Installation Guide you will have an operating camera that has an assigned IP Address. Because you are using a router to share the Internet with one or more PCs, the IP Address assigned to the Internet Camera will be a local IP Address. This allows viewing within your Local Area Network (LAN) until the router is configured to allow remote viewing of the camera over the Internet.
Assign a Local IP Address to Your Camera
Run the Setup Wizard program from the CD included with the DCS-910/920. Follow the steps in the Quick Installation Guide to configure the DCS-910/920. The camera will be assigned a local IP Address that allows it to be recognized by the router. Write down this IP Address for future reference. This is the IP Address assigned to your camera (192.168.0.120 is only an example). You will probably have a different IP Address.
View the Internet Camera Using Your Internet Explorer Web Browser
Run your Internet Explorer Web browser. In the address bar, type in the IP Address that was assigned to the Internet Camera by the Installation Wizard program. The DCS-910/920 Home Page appears with a window displaying live video from the camera. You are able to view this screen from any PC running Internet Explorer on your LAN. Click on the Configuration button on the left side of the display. Scroll to the bottom of the Network Configuration page to display the ports used by HTTP and Streaming audio and video.

Repeat the above steps adding the port 80 to both the Public and Private Port sections. A check mark appearing before the entry name will indicate that the ports are enabled. Important: Some ISPs block access to port 80 and other commonly used Internet ports to conserve bandwidth. Check with your ISP so that you can open the appropriate ports accordingly. If your ISP does not pass traffic on port 80, you will need to change the port the camera uses from 80 to something else, such as 800. Not all routers are the same, so refer to your user manual for specific instructions on how to open ports. Enter valid ports in the Virtual Server section of your router. Please make sure to check the box next to the camera name on the Virtual Server List to enable your settings.
Section 5 - Troubleshooting

Troubleshooting

1. Why does the Power LED not light up constantly? The power supply used might be at fault. Confirm that you are using the provided power supply, which is DC 5V, for the Internet Camera. Also verify that the power supply is well connected, and/or the option to turn off the LED is enabled. 2. Why does the LAN LED not light up properly? There might be a problem with the network cable. To confirm that the cables are working, PING the address of a known device on the network. If the cabling is OK and your network is reachable, you should receive a reply similar to the following (bytes = 32 time = 2 ms). Another possible problem may be that the network device utilized by the Internet Camera is not functioning properly, such as hubs or switches. Confirm the power for the devices are well connected and functioning properly, and/or the option to turn off the LED is enabled. 3. Why does the Internet Camera work locally but not remotely? This might be caused by the firewall protection. Check the Internet firewall with your system administrator. The firewall may need to have some settings changed in order for the Internet Camera to be accessible outside your local LAN. For more information, please refer to the section about installing your camera behind a router. Make sure that the Internet Camera isnt conflicting with any Web server you may have running on your network. The default router setting might be a possible reason. Check that the configuration of the router settings allow the Internet Camera to be accessed outside your local LAN. 4. Why does a series of broad vertical white lines appear through out the image? It could be that the CMOS sensor (a square panel situated behind the lens that measures the light signals and changes it into a digital format so your computer can present it into an image that you are familiar with) has become overloaded when it has been exposed to bright lights such as direct exposure to sunlight or halogen lights. Reposition the Internet Camera into a more shaded area immediately as prolonged exposure to bright lights will damage the CMOS sensor.

What is Wireless?

Wireless or WiFi technology is another way of connecting your computer to the network without using wires. WiFi uses radio frequency to connect wirelessly, so you have the freedom to connect computers anywhere in your home or office network.

Why D-Link Wireless?

D-Link is the worldwide leader and award winning designer, developer, and manufacturer of networking products. D-Link delivers the performance you need at a price you can afford. D-Link has all the products you need to build your network.

How does wireless work?

Wireless works similar to how cordless phone work, through radio signals to transmit data from one point A to point B. But wireless technology has restrictions as to how you can access the network. You must be within the wireless network range area to be able to connect your computer. There are two different types of wireless networks Wireless Local Area Network (WLAN), and Wireless Personal Area Network (WPAN). Wireless Local Area Network (WLAN) In a wireless local area network, a device called an Access Point (AP) connects computers to the network. The access point has a small antenna attached to it, which allows it to transmit data back and forth over radio signals. With an indoor access point as seen in the picture, the signal can travel up to 300 feet. With an outdoor access point the signal can reach out up to 30 miles to serve places like manufacturing plants, industrial locations, college and high school campuses, airports, golf courses, and many other outdoor venues.

Who uses wireless?

Wireless technology as become so popular in recent years that almost everyone is using it, whether its for home, office, business, D-Link has a wireless solution for it. Home Gives everyone at home broadband access Surf the Web, check email, instant message, and etc Gets rid of the cables around the house Simple and easy to use Small Office and Home Office Stay on top of everything at home as you would at office Remotely access your office network from home Share Internet connection and printer with multiple computers No need to dedicate office space

* Applicable only for the DCS-920
Appendix B - Networking Basics

Networking Basics

Check your IP address
After you install your new D-Link adapter, by default, the TCP/IP settings should be set to obtain an IP address from a DHCP server (i.e. wireless router) automatically. To verify your IP address, please follow the steps below. Click on Start > Run. In the run box type cmd and click OK. At the prompt, type ipconfig and press Enter. This will display the IP address, subnet mask, and the default gateway of your adapter. If the address is 0.0.0.0, check your adapter installation, security settings, and the settings on your router. Some firewall software programs may block a DHCP request on newly installed adapters. If you are connecting to a wireless network at a hotspot (e.g. hotel, coffee shop, airport), please contact an employee or administrator to verify their wireless network settings.
Statically Assign an IP address
If you are not using a DHCP capable gateway/router, or you need to assign a static IP address, please follow the steps below: Step 1 Windows Vista - Click on Start > Control Panel > Network and Internet > Network and Sharing Center > Manage Network Connections. Windows XP - Click on Start > Control Panel > Network Connections. Step 2 Right-click on the Local Area Connection which represents your D-Link network adapter and select Properties. Step 3 Highlight Internet Protocol (TCP/IP) and click Properties. Step 4 Click Use the following IP address and enter an IP address that is on the same subnet as your network or the LAN IP address on your router. Example: If the routers LAN IP address is 192.168.0.1, make your IP address 192.168.0.X where X is a number between 2 and 99. Make sure that the number you choose is not in use on the network. Set Default Gateway the same as the LAN IP address of your router (192.168.0.1). Set Primary DNS the same as the LAN IP address of your router (192.168.0.1). The Secondary DNS is not needed or you may enter a DNS server from your ISP. Step 5 Click OK twice to save your settings.
D-Link DCS-910/920 User Manual 63
Appendix C - Technical Specifications

Technical Specifications

Network* TCP/IP (DHCP or Static IP Address) Wired LAN: 10/100Mbps 802.11g Wireless (Supports up to 54Mbps transfer rate)** 802.11b Wireless (Supports up to 11Mbps transfer rate)** Web Access Requirements Any Java-Enabled or ActiveX compatible Web Browser,. i.e. current versions of Microsoft Internet Explorer or Netscape Navigator. Media Streaming Protocol HTTP Video Specification Resolution: 640 x 480 Sensor: 1/4 color CMOS sensor Gain Control: 30 dB Exposure: Automatic White Balance: Automatic Shutter Electronics: 1/30 ~ 1/30,000 sec Minimum Illumination: 1 lux@F2.8 Focal Length: 5.01mm lens Aperture: F2.8 Image (Video Setting) Motion-JPEG compression Frame rate: 30fps@160 x 120, 30fps@320 x 240, 15fps@640 x 480 Compression Rate Selection: 5 level (Very Low, Low, Medium, High, Very High) Video Resolution: 160x120, 320x240, 640x480 Web Configuration Requirements Internet Explorer 6.0 or above or Netscape 6.0 or above 266MHz processor 32MB memory (64MB recommended) VGA Card Resolution: 800 x 600 or above Dimensions 2.8 (Width) x 4.3 (Depth) x 1.5 (Height) PC System Requirements Connection to 802.11b/g wireless or Ethernet network Windows Vista or XP 1.3GHz processor 128MB memory 20GB available hard disk space CD-ROM drive Power Source: 5V, 2.5A * Maximum wireless signal rate derived from IEEE Standard 802.11a and 802.11g specifications. Actual data throughput will vary. Network conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual data throughput rate. ** Applicable only for the DCS-920 *** Environmental conditions may adversely affect wireless signal range.

Power Consumption: DCS-910 (3.25W), DCS-920 (4.25W) Environmental specification Operating temperature: 0C to 40C (32F to 104F) Storage temperature: -20C to 70C (-4F to 158F) Operating relative humidity: 20% to 80% non-condensing Warranty: 1 Year
Contacting Technical Support
You can find software updates and user documentation on the D-Link website. U.S. and Canadian customers can contact D-Link technical support through our Web site, or by phone.
Tech Support for customers within the United States: D-Link Technical Support over the Telephone: (877) 453-5465 D-Link Technical Support over the Internet: http://support.dlink.com Tech Support for customers within Canada: D-Link Technical Support over the Telephone: (800) 361-5265 D-Link Technical Support over the Internet: http://support.dlink.com

Appendix E - Warranty

Warranty
Subject to the terms and conditions set forth herein, D-Link Systems, Inc. (D-Link) provides this Limited Warranty: Only to the person or entity that originally purchased the product from D-Link or its authorized reseller or distributor, and Only for products purchased and delivered within the fifty states of the United States, the District of Columbia, U.S. Possessions or Protectorates, U.S. Military Installations, or addresses with an APO or FPO.

Limited Warranty:

D-Link warrants that the hardware portion of the D-Link product described below (Hardware) will be free from material defects in workmanship and materials under normal use from the date of original retail purchase of the product, for the period set forth below (Warranty Period), except as otherwise stated herein. Hardware (excluding power supplies and fans): One (1) year Power supplies and fans: One (1) year Spare parts and spare kits: Ninety (90) days
The customers sole and exclusive remedy and the entire liability of D-Link and its suppliers under this Limited Warranty will be, at D-Links option, to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund the actual purchase price paid. Any repair or replacement will be rendered by D-Link at an Authorized D-Link Service Office. The replacement hardware need not be new or have an identical make, model or part. D-Link may, at its option, replace the defective Hardware or any part thereof with any reconditioned product that D-Link reasonably determines is substantially equivalent (or superior) in all material respects to the defective Hardware. Repaired or replacement hardware will be warranted for the remainder of the original Warranty Period or ninety (90) days, whichever is longer, and is subject to the same limitations and exclusions. If a material defect is incapable of correction, or if D-Link determines that it is not practical to repair or replace the defective Hardware, the actual price paid by the original purchaser for the defective Hardware will be refunded by D-Link upon return to D-Link of the defective Hardware. All Hardware or part thereof that is replaced by D-Link, or for which the purchase price is refunded, shall become the property of D-Link upon replacement or refund.

Appendix E - Warranty After an RMA number is issued, the defective product must be packaged securely in the original or other suitable shipping package to ensure that it will not be damaged in transit, and the RMA number must be prominently marked on the outside of the package. Do not include any manuals or accessories in the shipping package. DLink will only replace the defective portion of the product and will not ship back any accessories. The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery (COD) is allowed. Products sent COD will either be rejected by D-Link or become the property of D-Link. Products shall be fully insured by the customer and shipped to D-Link Systems, Inc., 17595 Mt. Herrmann, Fountain Valley, CA 92708. D-Link will not be held responsible for any packages that are lost in transit to D-Link. The repaired or replaced packages will be shipped to the customer via UPS Ground or any common carrier selected by D-Link. Return shipping charges shall be prepaid by D-Link if you use an address in the United States, otherwise we will ship the product to you freight collect. Expedited shipping is available upon request and provided shipping charges are prepaid by the customer. D-Link may reject or return any product that is not packaged and shipped in strict compliance with the foregoing requirements, or for which an RMA number is not visible from the outside of the package. The product owner agrees to pay D-Links reasonable handling and return shipping charges for any product that is not packaged and shipped in accordance with the foregoing requirements, or that is determined by D-Link not to be defective or non-conforming.

What Is Not Covered:

The Limited Warranty provided herein by D-Link does not cover: Products that, in D-Links judgment, have been subjected to abuse, accident, alteration, modification, tampering, negligence, misuse, faulty installation, lack of reasonable care, repair or service in any way that is not contemplated in the documentation for the product, or if the model or serial number has been altered, tampered with, defaced or removed; Initial installation, installation and removal of the product for repair, and shipping costs; Operational adjustments covered in the operating manual for the product, and normal maintenance; Damage that occurs in shipment, due to act of God, failures due to power surge, and cosmetic damage; Any hardware, software, firmware or other products or services provided by anyone other than D-Link; and Products that have been purchased from inventory clearance or liquidation sales or other sales in which D-Link, the sellers, or the liquidators expressly disclaim their warranty obligation pertaining to the product. While necessary maintenance or repairs on your Product can be performed by any company, we recommend that you use only an Authorized D-Link Service Office. Improper or incorrectly performed maintenance or repair voids this Limited Warranty.

Disclaimer of Other Warranties:
EXCEPT FOR THE LIMITED WARRANTY SPECIFIED HEREIN, THE PRODUCT IS PROVIDED AS-IS WITHOUT ANY WARRANTY OF ANY KIND WHATSOEVER INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
Appendix E - Warranty IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD, THE DURATION OF SUCH IMPLIED WARRANTY SHALL BE LIMITED TO THE DURATION OF THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. EXCEPT AS EXPRESSLY COVERED UNDER THE LIMITED WARRANTY PROVIDED HEREIN, THE ENTIRE RISK AS TO THE QUALITY, SELECTION AND PERFORMANCE OF THE PRODUCT IS WITH THE PURCHASER OF THE PRODUCT.

Limitation of Liability:

TO THE MAXIMUM EXTENT PERMITTED BY LAW, D-LINK IS NOT LIABLE UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE PRODUCT, INCONVENIENCE OR DAMAGES OF ANY CHARACTER, WHETHER DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, LOSS OF REVENUE OR PROFIT, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, FAILURE OF OTHER EQUIPMENT OR COMPUTER PROGRAMS TO WHICH D-LINKS PRODUCT IS CONNECTED WITH, LOSS OF INFORMATION OR DATA CONTAINED IN, STORED ON, OR INTEGRATED WITH ANY PRODUCT RETURNED TO D-LINK FOR WARRANTY SERVICE) RESULTING FROM THE USE OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY, EVEN IF D-LINK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR NONCONFORMING PRODUCT. THE MAXIMUM LIABILITY OF D-LINK UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT COVERED BY THE WARRANTY. THE FOREGOING EXPRESS WRITTEN WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES, EXPRESS, IMPLIED OR STATUTORY.

Governing Law:

This Limited Warranty shall be governed by the laws of the State of California. Some states do not allow exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the foregoing limitations and exclusions may not apply. This Limited Warranty provides specific legal rights and you may also have other rights which vary from state to state.

Trademarks:

D-Link is a registered trademark of D-Link Systems, Inc. Other trademarks or registered trademarks are the property of their respective owners.

Copyright Statement:

No part of this publication or documentation accompanying this product may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from D-Link Corporation/D-Link Systems, Inc., as stipulated by the United States Copyright Act of 1976 and any amendments thereto. Contents are subject to change without prior notice. Copyright 2008 by D-Link Corporation/D-Link Systems, Inc. All rights reserved.

CE Mark Warning:

This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

FCC Statement:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communication. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
For detailed warranty information applicable to products purchased outside the United States, please contact the corresponding local DLink office.

Registration

Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights.