instructions

Magnifica Coffee Maker

Please retain instructions for future reference
TELEFONISCHE KLANTENDIENST CUSTOMER HELPLINE HOT LINE KUNDEN HELPLINE ASSISTENZA CLIENTI

NEDERLAND:

Ingeval van een defect of voor meer inlichtingen, gelieve het nummer 071-5320909 te bellen alvorens u te wenden tot een technisch servicecentrum.
095-275-7821. In the event of malfunction or for further information, before contacting the technical assistance service, you are recommended to call:

UNITED KINGDOM:

0845-6006845.

BELGIUM:

En cas de mauvais fonctionnement ou pour tout renseignement, avant de s'adresser au service assistance technique, nous vous conseillons d'appeler le numro

15-280840.

DEUTSCHLAND:
Es wird empfohlen bei Betriebsstrungen oder Fragen zuerst die Rufnummer 01805-225521 zu kontaktieren, bevor Sie sich an den technischen Kundendienst wenden.

ITALIA:

In caso di malfunzionamento o per chiarimenti, prima di rivolgersi al servizio assistenza tecnica, si consiglia contattare il numero verde

800-854040.

STERREICH:
Es wird empfohlen bei Betriebsstrungen oder Fragen zuerst die Rufnummer 0820-240542 zu kontaktieren, bevor Sie sich an den technischen Kundendienst wenden.

5732128000/10.03

Electrical requirements
Before using this appliance ensure that the voltage indicated on the product corresponds with the main voltage in your home, if you are in any doubt about your supply contact your local electricity company. The flexible mains lead is supplied connected to a B.S. 1363 fused plug having a fuse of 13 amp capacity. Should this plug not fit the socket outlets in your home, it should be cut off and replaced with a suitable plug, following the procedure outlined below. Note: Such a plug cannot be used for any other appliance and should therefore be properly disposed of and not left where children might find it and plug it into a supply socket - with the obvious consequent danger. N.B. We recommend the use of good quality plugs and wall sockets that can be switched off when the machine is not in use. important: the wires in the mains lead fitted to this appliance are coloured in accordance with the following code:
GREENANDYELLOW EARTH BLUE NEUTRAL BROWN LIVE Green and Yellow to Earth 13 amp Fuse Brown to Live Blue to Neutral Cord Clamp
As the colours of the wires in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows: The wire which is coloured green and yellow must be connected to the terminal in the plug which is marked with the letter E or by the earth symbol or coloured green or green and yellow. The wire which is coloured blue must be connected to the terminal which is marked with the letter N or coloured black. The wire which is coloured brown must be connected to the terminal which is marked with the letter L or coloured red. When wiring the plug, ensure that all strands of wire are securely retained in each terminal. Do not forget to tighten the mains lead clamp on the plug. If your electricity supply point has only two pin socket outlets, or if you are in doubt, consult a qualified electrician. Should the mains lead ever require replacement, it is essential that this operation be carried out by a qualified electrician and should only be replaced with a flexible cord of the same size. After replacement of a fuse in the plug, the fuse cover must be refitted. If the fuse cover is lost, the plug must not be used until a replacement cover is obtained. The colour of the correct replacement fuse cover is that of the coloured insert in the base of the fuse recess or elsewhere on the plug. Always state this colour when ordering a replacement fuse cover. Only 13amp replacement fuses which are asta approved to B.S. 1362 should be fitted. This appliance conforms to the Norms EN 55014 regarding the suppression of radio interference.
Warning - this appliance must be earthed
Bean container lid Centre lid for the ground coffee Container for the coffee beans Compartment for the measure (for pre-ground coffee) Grinding coarseness adjustment knob Cup warmer tray
Container for pre-ground coffee
Control panel Steam knob Infuser Mobile drawer Milk frother nozzle (removable) Coffee spout, adjustable in height Removable container for the coffee grounds Milk frother Water tank (removable) Power cable Steam spout Milk frother (removable)

Cup support tray

Measure for pre-ground coffee Drip tray (removable) Service door

Description of the control panel 5 Safety warning 6 Installation 6 Preparing the coffee maker 7 4.1 Filling the water tank 7 7 7 8 4.2 Filling the container with coffee beans 4.3 Using the coffee maker for the first time 9 Preparing the coffee (using coffee beans) Adjusting the coffee grinder

9

Preparing espresso coffee with ground coffee (instead of beans) 10 Hot water delivery 15 Preparing cappuccinos (using steam) 16
10 Cleaning and maintenance

14 14

10.1 Cleaning the coffee maker 10.2 Cleaning the infuser 10.3 Descaling

15

16 17 18 19
10.4 Setting the water hardness
11 Meaning of the normal operation indicator lights
12 Meaning of the alarm indicator lights and what to do when they are on 13 Problems that can be resolved before calling the service centre

OPERATING INSTRUCTIONS

1. DESCRIPTION OF THE CONTROL PANEL
1) On/off button 2) 1 cup and coffee temperature OK light 3) One cup button 4) 2 cup and coffee temperature OK light 5) Two cup button 6) Steam and steam temperature OK light 7) Steam function selector button 8) Coffee quantity selector knob (short, normal or long) 9) Grinding quantity selector knob (for weak, normal or strong coffee) 10)Rinse and descaling button
11)Ground coffee button (disables the coffee grinder) 12)Ground coffee light (coffee grinder disabled) 13)Scale alarm light 14)Generic alarm indicator light 15)Grounds container full or absent indicator light 16)No water or water tank absent indicator light
2 SAFETY WARNINGS CAREFULLY READ AND KEEP THESE INSTRUCTIONS! This machine is designed to make espresso coffee and to heat drinks: be careful to avoid scalding from the water and steam jets or by using the machine incorrectly. This appliance is for household use only. All other use is considered improper and consequently dangerous. The manufacturer is not liable for damage caused by improper, incorrect or unreasonable use of the appliance. During operation, do not touch the hot surfaces of the appliance. Use the knobs or handles. Do not touch the appliance with damp hands or feet. Do not allow children or unfit persons to use the appliance unsupervised. Do not allow children to play with the appliance. In the event of breakdown or faulty operation, turn the appliance off and do not tamper with it. For repairs, contact a technical service centre authorised by the manufacturer only. Request that only original spare parts be used. Failure to respect the above may compromise the safety of the appliance. 3 INSTALLATION After unpacking, make sure the appliance is complete and undamaged. If in doubt, do not use it. Contact professionally qualified personnel. Packing elements (plastic bags, polystyrene etc) must not be left within reach of children as they may represent a hazard. Place the appliance on a work surface far away from water taps, basins and sources of heat. After having positioned the appliance on the work bench, make sure that there is a free space of around 5 cm between the surfaces of the appliance and the side and rear walls and a free space of at least 20 cm above the coffee maker. Never install the machine in environments where the temperature may reach 0C or lower (the appliance may be damaged if the water freezes). Check that the voltage of the mains power supply corresponds to the value indicated on the appliances rating plate. Only connect the appliance to a power outlet with a minimum rating of 10A that is properly earthed. The manufacturer declines all liability for any accidents caused if the system is not correctly earthed. If the power outlet does not match the plug on the appliance, have the outlet replaced with a suitable type by qualified personnel. The power cable for this appliance must not be replaced by the user, in that this operation requires the use of special tools. In the event of damage, only contact a service centre authorised by the manufacturer so as to avoid any risks. The water hardness should be set as soon as possible, following the procedure described in chapter 10.4.

To correctly learn how to use the machine, when starting it for the first time, carefully follow the step-by-step instructions described in the following paragraphs. 4 PREPARING THE COFFEE MAKER 4.1 FILLING THE WATER TANK Remove the water tank (Fig.1), rinse it and fill it with fresh water, without exceeding the MAX line. When removing the tank, the milk frother must always be positioned towards the centre of the machine, otherwise the tank cannot be removed. Replace the tank, pushing it all the way in.
4.2 FILLING THE CONTAINER WITH COFFEE BEANS Open the lid on the coffee bean container (Fig.2). Fill the container with coffee beans. Close the lid. WARNING:To avoid malfunctions, never introduce ground coffee, freeze-dried coffee or caramelised beans, or other objects that may damage the machine. 4.3 USING THE COFFEE MAKER FOR THE FIRST TIME 1. Check that the water tank is full and that power cable is plugged into the power outlet. 2. Move the milk frother towards the outside and place a cup underneath (Fig.3).Then turn the machine on by pressing the button (Fig.4). 3. IMMEDIATELY AFTER, WITHIN A MAXIMUM OF 30 SECONDS, turn the steam knob anticlockwise until it stops (Fig.5) (it is normal for the machine to make some noise). 4. After few seconds, a little water will come out of the milk frother. When there is around 30cc in the cup, turn the steam knob half a turn clockwise (Fig.6) until it stops, so as to stop the water coming out. 5. Wait for the and lights to stop flashing and stay on. (When the lights are flashing it means that the machine is pre-heating, while when they are on steady it means that the machine has reached the ideal temperature for making coffee - par. 11 - points 1 and 2). A few moments before the lights stop flashing the machine automatically performs a rinse cycle: a little hot water will come out of the delivery spouts and will be collected in the drip tray underneath. Tip: for a hotter, short coffee (less than 60 cc), , first fill the cup with the hot rinsing water.Then leave it inside for a few seconds (before emptying it) so as to pre-heat the cup. 6. At this point, the machine is ready for use. Fig.2
5 PREPARING THE COFFEE (USING COFFEE BEANS) 1) Before delivering the coffee, always make sure that the green and lights are on steady, that the water tank and the coffee bean container are full. 2) Adjust the right-hand knob (Fig. 7) to set the desired taste of the coffee. Turning the knob clockwise increases the quantity of coffee beans that the machine will grind, and thus makes the taste of the coffee stronger. When using the machine for the first time, the correct position of the knob can be found by trial and error. Make sure not to turn it too far clockwise, otherwise the coffee will be delivered too slowly (in drops), above all when preparing two cups of coffee. 3) Adjust the left-hand knob (Fig. 8) to set the quantity of coffee required. Turning the knob clockwise makes a longer coffee. When using the machine for the first time, the correct position of the knob can be found by trial and error. 4) Place one cup under the spouts to make 1 coffee (Fig. 9) or 2 cups for 2 coffees (Fig. 10). For a creamy coffee, lower the spouts to bring them as close to the cups as possible (Fig. 11). 5) Press the button (Fig. 12) to make one cup of coffee or the button (Fig. 13) to make 2 coffees. At this point the machine grinds the beans, runs a short pre-infusion cycle, a pause and then completes the delivery. Once the desired quantity has been reached, the machine automatically stops delivering the coffee and discharges the grounds into the special container. 6) After a few seconds, when both the green and indicator lights are on again, another coffee can be made. 7) To switch the machine off, press the button. (Before switching off, the machine automatically runs a rinse cycle: a little hot water will come out of the spouts and will be collected in the drip tray underneath - be careful, to avoid being scalded ). If the machine is not switched off using the button, it will switch itself off and run a brief rinse cycle 3 hours after the last operation

NOTE 1: : If the coffee is delivered a drop at a time or not at all, turn the grinding coarseness regulator (fig. 17) one click clockwise (see para. 6).Turn a click at a time until the coffee is delivered satisfactorily. NOTE 2: If the coffee is delivered too fast and is not creamy enough, turn the right-hand knob (fig. 7) clockwise. Proceed by trial and error to find the correct position of the knob. Make sure not to turn the knob too far clockwise, otherwise the delivery may become too slow (in drops), above all when making two cups of coffee. If, after several coffees, the cream is still not satisfactory, also turn the grinding adjustment knob (Fig. 17) one click clockwise (see par. 6). NOTE 3: Tips on making hotter coffee: 1) ) If, when the machine has just been turned on, a short cup of coffee is required (less than 60cc), use the hot rinsing water to pre-heat the cups (see the suggestion in par. 4.3, point 5). If, on the other hand, more than 2/3 minutes have elapsed since the last coffee was made, before preparing another coffee the infuser must be pre-heated, pressing the button (Fig. 14).
Then let the water flow out into the drip tray underneath, or alternatively use this water to fill (and then empty) the cup to be used for the coffee, so as to pre-heat it. 2) Unless preheated, do not use cups that are too thick, as they will absorb too much heat. 3) Use cups that have been previously heated by rinsing them with hot water or alternatively by leaving them for at least 20 minutes on the cup warmer tray on top of the machine with the appliance on. NOTE 4: while the machine is making the coffee, the delivery can be stopped at any time by pressing the button (Fig. 12) or button (Fig. 13), as previously selected. NOTE 5: as soon as delivery is complete, to increase the quantity of coffee, simply press and hold the button (Fig. 12) or button (Fig. 13), as previously selected, until reaching the desired quantity (this operation must be performed within 3 seconds from the end of the delivery of the coffee from the spouts). NOTE 6: when the alarm comes on (chap. 12, point 1), the water tank must be filled, otherwise the coffee cannot be made. The water tank can only be removed if the milk frother is first positioned towards the centre of the machine. (It is normal for there to be a little water left in the tank when the alarm comes on). NOTE 7: : the machine counts the number of cups of coffee made. Each 14 single cups (or 7 double cups), the light switches on steady (chap. 12 point 3), warning the user that the grounds container is full and must be emptied and cleaned. Until the grounds container has been cleaned, the light will remain on and the machine cannot deliver coffee.To clean the container, open the service door on the front (pulling the handle, Fig. 15), the light flashes (see para 12 point 9); remove the drip tray (Fig. 16), empty and clean. Empty and carefully clean the grounds container, making sure to remove all the residues that may be deposited on the bottom.Also dry the any drops of condensate that may have formed inside the machine under the drip tray. IMPORTANT: when removing the drip tray, the grounds container MUST be emptied, even if it is not completely full. If this is not done, when next making coffee the grounds container may fill over the maximum level and block the machine with lumps of coffee grounds. NOTE 8: the grinder in the coffee maker may become worn over time and consequently the coffee will change taste as it is ground more coarsely. To resolve this problem, re-set the grinding coarseness on the coffee grinder by adjusting the knob (Fig. 17) one click anticlockwise (as described in chap. 6). NOTE 9: if the machine is not used for a long period, the infuser must be cleaned, as described in par. 10.2. NOTE 10: while the machine is delivering coffee, never remove the water tank. If it is removed, the machine will not be able to make the coffee and the "no water" light will flash. If you try and make another coffee, the machine becomes noisy and does not make the coffee.To reset the machine, turn the steam knob anticlockwise as far as it will go and run off water from the cappuccino maker for a few seconds.

Fig.10

Fig.11

Fig.12

When using the machine for the first time, 4-5 cups of coffee need to be made before the machine starts to give satisfying results. When an alarm light comes on to signal an anomaly, do not contact the service centre straight away.The problems can almost always be resolved by following the instructions indicated in paragraphs 12 and 13. If necessary, contact the customer service by calling the number listed on the sheet enclosed on page 2. If your country is not listed on the sheet, call the number indicated on the warranty. 6 ADJUSTING THE COFFEE GRINDER The coffee grinder must not be adjusted, at least initially, as it has already been pre-set in the factory for the correct delivery of the coffee. Nonetheless, after having made the first coffees, if delivery is too fast or too slow (in drops), the grinding coarseness must be adjusted using the knob (Fig.17) located inside the bean container. Turning one click (one number) clockwise achieves faster delivery of the coffee (without drops). Turning one click anticlockwise achieves slower delivery and makes the coffee creamier in appearance. These adjustments will only be evident after the delivery of at least 2 cups of coffee. The grinding coarseness adjustment knob must only be turned when the coffee grinder is on. Fig.14 Fig.13
Turn anticlockwise for finer ground coffee and consequently slower delivery and a creamier appearance.
Turn clockwise for coarser ground coffee and consequently faster delivery (not a drop at a time). Fig.15
NOTE 1: The machine has been tested in the factory using coffee and therefore it is completely normal to find some traces of coffee in the grinder. The machine is in any case guaranteed to be new.

Fig.17

Fig.16
7 PREPARING ESPRESSO COFFEE WITH GROUND COFFEE (INSTEAD OF BEANS) 1. Press the button to select the ground coffee function (Fig. 18). The light inside the button switches on to indicate that the function has been selected and the coffee grinder has been disabled. 2. Lift the lid in the centre, insert the pre-ground coffee measure in the funnel (see fig. 19) and proceed as described in paragraph 5. NB:You can make just one coffee at a time by pressing the button. NOTE 1: Never add the ground coffee when the machine is off, to prevent it from spilling inside the machine. NOTE 2: Never add more than 1 measure, otherwise either the machine will not make the coffee and the pre-ground coffee will be lost inside the machine, dirtying it, or the coffee will be run off in drips. Fig.18
NOTE 3: When dosing the quantity of coffee to be added, only use the measure supplied. NOTE 4: Only use ground coffee for espresso coffee makers: do not use coffee beans, freeze-dried coffee or other materials that may damage the machine. NOTE 5: If you add more than one measure of pre-ground coffee and the funnel blocks, use a knife to push the coffee down (Fig. 20) and then remove and clean the infuser and the machine, as described in paragraph 10.2 "Cleaning the infuser". 3. Once the coffee has been delivered, to make coffee using the beans again, deactivate the ground coffee function by pressing the button again (the light goes off and the coffee grinder is enabled for operation again). 8 HOT WATER DELIVERY Always make sure that the green and lights are on steady. Turn the milk frother towards the outside of the machine (Fig. 3). Position a container underneath the milk frother (Fig. 3). Turn the steam knob half a turn in anticlockwise until it stops (Fig. 5): hot water will come out of the milk frother and start to fill the container underneath. To stop the flow of hot water, turn the knob all the way clockwise (Fig. 6) and return the milk frother to the original position towards the centre of the machine. (It is recommended to deliver hot water for no more than 2 minutes).

Fig.19

Fig.20
9 PREPARING CAPPUCCINOS (USING STEAM) Fill a container with around 100 grams of milk for each cappuccino being prepared. When choosing the size of the container, remember that the volume will increase by 2 or 3 times. It is recommended to use semi skimmed milk at fridge temperature in a small metal jug. Move the milk frother towards the outside (Fig. 3). Prepare the espresso coffee as described in the previous paragraph, using sufficiently large cups. Then press the steam button (Fig. 21).The light (Fig. 22) starts flashing to indicate that the machine is heating up. When the light remains on and stops flashing, the temperature of the machine has reached the ideal value for making the steam (par. 11 - point 6). Immediately after, within a maximum of two minutes (otherwise the machine automatically returns to the coffee function), dip the milk frother into the container of milk (Fig. 23), making sure not to immerse the line in relief on the milk frother (indicated by the arrow in Fig. 24) and turn the steam knob half a turn anticlockwise until it stops (Fig. 5). (Be careful, to avoid being scalded). The steam released will make the milk froth and increase in volume.To make creamier foam, dip the milk frother into the milk and rotate the container with slow movements from the bottom to the top (you are recommended to limit steam delivery to no more than two minutes at a time). Once having reached the desired temperature, stop the steam by turning the steam knob clockwise until it stops (Fig. 6) and then press the steam button (Fig. 21) to deactivate the steam function. Pour the frothed milk into the cups containing the espresso coffee prepared previously. The cappuccino is now ready (add sugar to taste and if desired, sprinkle the foam with a little cocoa powder). NOTE 1: : immediately after having prepared the cappuccino, once having pressed the steam button Fig. 21) to deactivate the function, when pressing the (Fig. 12) or button (Fig. 13) to make coffee again, the machine is too hot to make coffee (the green and lights flash to indicate that the temperature is not suitable); simply wait around ten minutes for the machine to cool down a little. HINT:To cool it down more quickly, after having deactivated the steam function, open the steam knob and release some water from the milk frother into a container, until the green and lights stop flashing. NOTE 2: The milk frother must always be cleaned after use. Proceed as follows: Release a little steam for a few seconds by turning the steam knob anticlockwise until it stops (Fig. 5). With this operation, the steam spout discharges any milk that may be left inside. IMPORTANT: For reasons of hygiene, this operation should always be performed, so as to prevent the milk from remaining in the circuits inside the milk frother. Turn the knob clockwise as far as it will go. With one hand, hold the cappuccino tube firm and with the other unscrew the cappuccino maker itself by rotating clockwise and extracting downwards (fig. 25). Remove the steam nozzle from the delivery spout by pulling it downwards (Fig. 26).

Fig.21

Fig.22

Fig.23

Fig.24
Carefully wash the milk frother and the steam nozzle in warm water. Check that the two holes indicated by the arrows in Fig. 27 are not clogged. If necessary, clean them using a needle or pin. Replace the steam nozzle by inserting it and vigorously turning it upwards into the steam spout. Replace the milk frother by pushing it upwards and turning it anticlockwise. Before performing any cleaning operations, the machine must have cooled down and must be disconnected from the mains power supply. Never immerse the machine in the water: it is an electrical appliance. Do not use solvents or abrasive detergents to clean the coffee maker. A soft damp cloth will suffice. All the components of the machine must not be washed in the dishwasher. 10 CLEANING AND MAINTENANCE

Fig.25

10.1 CLEANING THE COFFEE MAKER Clean the grounds container (as described in chapter 5, note 7) whenever the light comes on steady (chap. 12 - point3). The water tank should be cleaned regularly. The drip tray is fitted with a level indicator (red) showing the level of water inside. When the indicator starts to become visible (a few millimetres under the drip tray), the drip tray must be emptied and cleaned. Check that the holes in the coffee delivery spout are not blocked. To clean them, scrape the dry coffee residues with a needle (Fig. 28).

Fig.26

Steam nozzle

Milk frother

Fig.27

Fig.28

10.2 CLEANING THE INFUSER The infuser must be cleaned regularly to prevent it from filling with coffee deposits (that may lead to malfunctions).To clean it, proceed as follows: turn the machine off by pressing the button (Fig. 4) (do not unplug it) and wait for all the indicator lights to go off; open the service door (Fig. 15); remove the drip tray and the grounds container (Fig. 16) and clean them; press the two red release buttons on the infuser sideways and towards the centre (Fig. 29) and pull it out; WARNING:THE INFUSER CAN ONLY BE REMOVED WHEN THE MACHINE IS OFF. ATTEMPTING TO REMOVE THE INFUSER WITH THE MACHINE ON WILL RISK CAUSING DAMAGE. wash the infuser under running water, without using detergents. Never wash the infuser in the dishwasher; carefully clean the inside of the machine.To remove the coffee stuck to the parts inside the machine, scrape it with a plastic or wooden fork (Fig. 30) and then pick up all the residues using a vacuum cleaner (Fig. 31); Replace the infuser by sliding it onto the supports and the pin at the bottom; then push the PUSH symbol fully in until hearing the click.

Fig.29

Fig.30

Infuser

Push the PUSH symbol fully in until hearing the click.

Fig.31

After having heard the click, check that the red buttons have opened back out.

Support

Bottom pipe on the infuser. The pin must be inserted into the bottom pipe on the infuser.
Check that the two red buttons have opened back out, otherwise the door cannot close.
The two red buttons have opened out CORRECTLY The two red buttons have not opened out
INCORRECT CORRECT NOTE 1: If the infuser is not inserted correctly until hearing the click and the two red buttons have not opened out properly, the service door will not close and the machine will not operate (when switching on the machine the light starts flashing (chap. 12 - point 9)). NOTE 2: if it is hard to insert the infuser, (before inserting it) squeeze it into size by pressing it vigorously from above and below at the same time, as shown in Figure 32 NOTE 3: if it is still hard to insert the infuser, leave it out of the machine, close the service door, unplug from the mains then plug in again.Wait for all the lights to go off, then open the door and replace the infuser. replace the drip tray, complete with the grounds container; close the service door.

Fig.32

10.3 DESCALING Due to the continuous heating of the water used to make the coffee, over time it is normal for the tubing inside the machine to fill with lime scale. When the light starts flashing( chap. 12-point 5), it is time to descale the machine. NOTE: when the light switches on, the coffee maker can still be used to prepare coffee. Proceed as follows: prepare the solution as indicated on the packaging of the descaling product supplied with the coffee maker (to purchase this contact an authorised D Longhi service centre). ONLY USE THE DESCALING SOLUTION SUPPLIED BY DE LONGHI. Pour the contents of the bottle of descaler (0.5 litres) into the water tank and then add water (0.5 litres, as described in the instructions on the bottle). place a container with a minimum capacity of 1.5 litres under the milk frother (Fig. 3); turn the machine on by pressing the button (Fig. 4). wait for the green and indicator lights to come on steady. press and hold the button for at least 5 seconds (Fig.14). The light inside the button switches on (chap. 11 - point 8) to indicate the start of the descaling program (the and lights remain off to indicate that it is not possible to make coffee). turn the steam knob half a turn anticlockwise (Fig.5). The descaling solution will come out of the milk frother and start to fill the container underneath. the descaling program automatically performs a series of deliveries and pauses, so as to remove the lime scale deposits from inside the coffee maker.

after around 30 minutes, when the light comes on (chap. 12 - point 1), turn the steam knob half a turn clockwise (Fig.6) until it stops. The machine must be rinsed so as to eliminate the residues of descaling solution from inside the machine. Proceed as follows: remove the water tank, rinse it and fill it with clean water. reposition the tank. empty the collection container (located under the milk frother) that is full of liquid, and then replace it under the milk frother. turn the steam knob half a turn anticlockwise (Fig. 5). Hot water will come out of the milk frother and fill the container underneath. when the tank is empty, the light goes off and the light comes on (chap. 12 - point 1). turn the steam knob all the way clockwise (Fig. 6) and fill the water tank with clean water again. the descaling program finishes after an hour and the machine is ready to make coffee again. NOTE: if the descaling procedure is stopped before completion, the alarm (chap. 12 - point 5) is not deactivated and the procedure must be started again from the beginning. IMPORTANT: THE GUARANTEE IS NOT VALID IF THE ABOVE DESCALING OPERATION IS NOT PERFORMED REGULARLY. 10.4 SETTING THE WATER HARDNESS The light (chap. 12 - point 5) switches on after a preset period of operation, set in the factory, considering the maximum quantity of lime scale that may be contained in the mains water. If necessary, this period of operation can be extended, thus making the descaling operation less frequent, by programming the machine based on the actual lime content in the water used. Proceed as follows: after having removed the "Total hardness test" strip (enclosed on page 2) from its packaging, dip it fully in the water for a few seconds, then pull it out and wait around 30 seconds (until it changes colour and a number of red dots are formed); check that the machine is off (all the indicator lights are off); press the button (Fig. 14) and hold it for at least 5 seconds. The four lights , , and come on. press the button (Fig.18) repeatedly until the number of lights that are on coincides with the number of red squares on the test strip (for example, if there are 3 red squares on the test strip, press the button until 3 indicator lights come on together, , and ). press the button (Fig. 14) to save the data. The coffee maker is now programmed to provide the descaling warning when effectively necessary, based on the actual hardness of the water.
11 MEANING OF THE NORMAL OPERATION INDICATOR LIGHTS LIGHT 1 DESCRIPTION

The , lights flash

MEANING
indicator The machine is not ready to make coffee (the ideal water temperature has not yet been reached).Wait for the indicator lights to come on steady before making the coffee.

The , indicator The machine is at the right temperature and lights are on steady. ready to make coffee The The steady The flashes The The steady The steady light is on steady The machine is delivering one cup of coffee.
light is on The machine is delivering two cups of coffee.
steam light The machine is heating to the ideal temperature to produce steam.Wait for the light to come on steady before turning the steam knob. light is on steady The machine is ready to deliver steam and the steam knob can be turned.
light is on The machine is ready for delivery using ground coffee (see chap. 7). light is on
The automatic descaling program is in progress (see par. 10.3)
12 MEANING OF THE ALARM INDICATOR LIGHTS AND WHAT TO DO WHEN THEY ARE LIGHTS 1 DESCRIPTION

The light is on steady

ACTION
The water tank is empty or is Fill the water tank as described in par. 5,note 6 and insert it fully. positioned incorrectly. The tank is dirty or lined with lime Rinse or descale the tank. scale.

light flashes

The machine cannot make the cof- Turn the steam knob anticlockwise (Fig. 5) as described in par.5 note 10. fee and is noisy. The coffee comes out too slowly. Turn the grinding adjustment knob (Fig. 17) one click clockwise (par. 6). The coffee grounds container is full Empty the grounds container and clean it as described in par.5 - note 7,then insert it fully. or not in place. The grounds container has not Open the access door and replace the grounds container. been replaced after cleaning. The ground coffee has not been Add the ground coffee as described in par.7. poured into the funnel with the function selected. No more coffee beans Fill the container with beans, as described in par.4.2

The steady

light is on
If the coffee grinder is very noisy,it means Contact an authorised D Longhi servithat a small stone in the coffee beans has ce centre. blocked the coffee grinder.

The flashes

This indicates the presence of lime The descaling procedure, described in par. 10.3, needs to be performed as scale in the machine. soon as possible. Leave the service door closed and the infuser out of the coffee maker. Press the 1CUP and 2CUPS buttons together until the four lights go off. Only when all four lights are off can the door be opened and the infuser inserted (to insert the infuser see par.10.2)

The machine makes a After cleaning, the infuser has prostrange noise and the four bably been left out of the coffee lights , , maker. and flash alternately.
The and lights flash alternately
The machine has just been switched on and the infuser is not inserted correctly, consequently the door is not closed properly.
Press the infuser where marked PUSH until hearing the click. Check that the two red buttons open out correctly (par.10.2). Close the service door and press the button.
The , and lights are on and flashing
The machine has been switched on Turn the steam knob clockwise all the with the steam knob in the open way round (Fig.6). position.

light is flashing

The service door is open.
If the service door cannot be closed, check that the infuser is inserted correctly (par.10.2 - note 1)
LIGHTS DESCRIPTION MEANING ACTION 10
The light is on steady and the green lights are flashing. After cleaning, the infuser has pro- Insert the infuser,see par.10.2 bably been left out of the coffee maker The inside of the machine is very Thoroughly clean the inside of the machine, as described in par. dirty. 10.2 The ground coffee funnel is clog- Empty the funnel with the help of a knife, as described in par. 7 note 5 ged. (Fig.20). The flashing light is
P R O B L E M S T H AT C A N B E R E S O LV E D B E F O R E C A L L I N G T H E S E RV I C E If the machine is not working and an alarm light is on, the causes of the malfunction can be identified and resolved by referring to chap. 12. If, on the other hand, no alarm light is on, run the following checks before calling the service centre. PROBLEM
The coffee does not come out of one of the spouts.
The cups have not been preheated.

SOLUTION

Heat the cups by rinsing them in hot water or leaving them to rest for at least 15 minutes on the cup warmer tray on the lid (see par. 5 note 3). Heat the infuser by pressing the button before making the coffee (Fig. 14, see note 3, chapter 5). Turn the right-hand knob (Fig. 7) a little clockwise (see chap. 5 note 2)

The infuser is too cold

The machine uses too little coffee during the infusion process.
The coffee is not creamy enough
The coffee is ground too coarse
Turn the grinding adjustment knob (Fig. 17) one click anticlockwise (see chap. 6).
The coffee comes out too slowly

The ground coffee is not correct Use another brand of coffee blend. The coffee is ground too fine. Turn the grinding adjustment knob (Fig.17) one click clockwise (see chap.6).
The machine uses too much cof- Turn the right-hand knob (Fig. 7) a little antifee during the infusion process clockwise. The coffee is ground too coar- Turn the grinding adjustment knob (Fig. 17) one click se anticlockwise (see chap.6). The machine uses too little coffee during infusion. Turn the right-hand knob (Fig. 7) a little clockwise.
The coffee comes out too quickly.
PROBLEM The coffee does not come out of one of the spouts. CAUSE The outlet is blocked SOLUTION Scrape the remains of dry coffee accumulated with a needle (Fig. 28). Turning the steam knob, no steam comes out of the milk frother. Pressing the and buttons, the machine does not deliver coffee, but only water. The holes in the spouts are clogged.
Clean the holes in the milk frother and the steam nozzle (see chap.9 - Fig.27).
Remove the ground coffee inside the Ground coffee may be blocked in funnel, using a knife (see chap. 7 note 5). Then clean the infuser and the funnel. the inside of the machine (see the description in par. 10.2)
Pressing the button, the machine does not switch on.
The machine is not plugged in.
Check that the power cable is plugged into the power outlet
The infuser cannot be removed for cleaning.
The machine is on. The infuser Turn the machine off (see par. 10.2). can only be removed if the WARNING: the infuser can only be removed when the machine is off. machine is off Attempting to remove the infuser with the machine on will risk causing damage. Too much ground coffee has Remove the infuser and thoroughly clean the inside of the machine, as been added. described in par. 10.2. Repeat the operation using a maximum of 1 level measure of ground coffee The button has not been pressed and the machine has used both the ground coffee added and the coffee ground by the grinder. Thoroughly clean the inside of the machine, as described in par. 10.2. Repeat the operation by first pressing the button, as indicated in chapter 7.
Ground coffee is used (rather than beans) and the machine does not deliver the coffee.
The coffee does not come out of the spouts, but rather around the service door.
Ground coffee has been added Remove the infuser and thoroughly clean the inside of the machine, as when the machine is off. described in par. 10.2. Repeat the operation, however switching on the machine first. The holes in the spouts are clogScrape the holes with a needle (see ged with dry coffee. par. 10.1, Fig. 28). The mobile drawer inside the Thoroughly clean the mobile drawer, service door is blocked and can- above all near the hinges, so that not swing. they swing smoothly.

5732135000/01.05

Coffee makers
For the best coffee, you need an espresso machine; it gives a more intense hit than a filter machine or cafetiere. (You can dilute espresso to get normal coffee but you lose the superior flavour.)

NEED TO

TRADITIONAL MODELS
These are for enthusiasts, and there's a fair amount of preparation involved: measuring and inserting coffee, and adding water. The machine heats water at high pressure (you'll hear it hiss) and forces it through the coffee. Then, glugging away, it drips espresso into your cup. Most models can also heat and froth milk for latte or cappuccino. There are several parts to wash but most machines are easy enough to use. Pricier traditional models often include grinders, which let you make a fresher brew than ground coffee. Separate grinders cost from 20.

1 Briel

TRADITIONAL

BEST BUYS

The range of coffee machines is vast, catering for every budget from around 50 to well over 600. But price is no guide to quality: for example, the 650 Siemens (14) machine we tested is nowhere near as good as any of our Best Buys, which start at 90. is pleasingly simple to use. For example, cappuccino froth is easy to make: the steam pipe works quickly and lets you make a stiff foam, doubling the volume of milk. Interestingly, it makes better espresso using pods than any of the dedicated pod machines do. So its still an excellent choice if you sometimes want your coffee in a hurry and with minimum fuss. The type of pod it uses is called ESE, which is available in a wider choice of flavours than other types of pod. And, best of all, this machine is an absolute bargain at just 145 from independent retailers. Our second Best Buy the Bodum (2) is a quite different proposition. Where the Briels design is unobtrusive and subtle, the Bodums is quirky and eyecatching: this is definitely the machine to buy if you want something striking. Its main sections egg-like metal-and-glass casing warms cups, houses the well-conceived controls and contains the filter. The outer part contains the water reservoir, which can be replaced by a two-litre mineral water bottle. Mineral water wont improve the taste its just there for the benefit of the image-conscious. At 400 from Comet, the Bodum is expensive, but we were intrigued by this unusual design and keen to see whether its coffee was as interesting. Happily, it was: the excellent espresso has a dark and intense aroma and its taste is wonderful and thick, with no bitterness. You can either use the machines predetermined dose

POD-ONLY MACHINES

If you're less particular about taste and short on time, try a 'pod' machine. These use pre-prepared packages instead of ground coffee. There's a touch of the vending machine about them but they're simple to use. The drawback is that you're stuck with the flavours available as pods. To get around this, buy a traditional espresso machine that can use both ground coffee and pods (these have a rating for Pods in our table, p43).
All our Best Buys in this category make high-quality espresso. Theyre brilliant at extracting flavour from the coffee grounds and produce a good crema (the froth that floats on top of espresso). After supping several mediocre offerings from rival machines, we found the Briel (1). Its espresso tastes full and round, and has a golden crema which is intense and solid; the aroma is strong, rich and smooth. This neat and compact machine, in black and silver,
40 S E P T E M B E R W H I C H ?
PHOTOGRAPHY JOHN TRENHOLM

SWITCHES AND CONTROLS

Espresso machines dont have many functions but some of the switches and controls are a bit confusing for novices. This Briel keeps it simple, with dials to switch on the power and begin the brewing process. A separate knob at the side controls the steam pipe for making cappuccino. Meanwhile, the Bodum (2) has helpful individual buttons which light up to indicate what function is being used. Less useful are the minimalist switches used on the retrostyled FrancisFrancis (15). These switches are unmarked so their purpose isnt obvious without referring to the instruction book, and its not clear whether theyre on or off.
Clockwise from right: indicators on the Bodum machine; the confusing FrancisFrancis; the simply designed Briel.

2 Bodum

MAKING CAPPUCCINO
of water or use its manual setting to choose the amount. The pre-set amount is quite slight and we preferred a more diluted espresso using the manual setting (you can store your preferred amount in the Bodums memory). It does also take ESE pods, but they produce rather average espresso on this machine. If youre a cappuccino lover, though, this is the Best Buy to go for. Its frothing action is extremely efficient: it triples the volume of milk and makes for a lovely cappuccino. If you would prefer something a little less flashy in both looks and cost the Morphy Richards (3) will suit you perfectly. There are plenty of more glamorous machines around, from the retro-styled Kenwood (7) and multicoloured FrancisFrancis (15) to the Siemens (14), with its digital display. But its great to be able to recommend one of the simplest and cheaper models. The Morphy Richards, just 90 in Currys or 100 from Comet, makes great-tasting espresso with a good, darkLike this Bodum, all the espresso machines can make hot and frothy milk to convert espresso into cappuccino. Make the espresso first. Next, turn on the steam pipe to let any trapped water flow through before starting. Then fill a small jug to one third with semi-skimmed milk. Switch your machine to its cappuccino setting and put the steam pipe into the jug. Turn on the pipe and let the steam blow on to the milks surface. Move the jug gently up and down to fold air into the milk. You want to hear a high-pitched whining. Stop if it growls, as that means the milk is nearing boiling point and will go flat. When its ready, pour the hot milk into the espresso and spoon on the froth.

To make cappuccino, you need a machine that froths milk well
Weve got five Briel Versatile Due coffee makers to give away.

3 Morphy Richards

See p56 for details

WHICH? SEPTEMBER 2005

COFFEE MAKERS
gold crema, and a creamy, warm aroma. Its easy to use, with clear, uncomplicated instructions. Our only criticism is that making froth for cappuccino is a little trickier than with other machines. You cant adjust the pressure in the steam pipe so its a bit difficult to control. Nevertheless, we managed to make some pleasantly airy foam and, overall, we really like this machine (though it doesnt work with pods). The Gaggia (4) narrowly misses out on being a Best Buy because its a chore to clean and prepare for use, and a bit wobbly. Its still worth considering, though; it makes excellent espresso with both ground coffee and coffee beans. Its 399 from independent retailers.
We found that you get far better results using pods in the traditional machines than in pod-only machines. We recommend the traditional Briel (1) even if you never want to use ground coffee. However, if the Briels 145 price tag seems too steep, go for the pod-only 100 Krups (17). Its small and light, delightfully easy to use and has virtually nothing that needs cleaning. Its espresso is crisp and sparkly with a rich, sweet, spicy taste. It lacks the burn and bite of a full, strong, espresso, but is good overall. Its available in titanium from John Lewis or ivory (as pictured) from Harrods. The Magimix (18) machine looks similar to the Krups but its espresso is rather dull.

Traditional machines

17 Krups
MODEL 1 Briel Versatile Due ES 38C-TB 2 Bodum Granos 3020

CONVENIENT COFFEE

This Krups and the Magimix (18) take Nespresso pods, which look similar to UHT milk capsules. The Philips (19) and some of the traditional machines use Easy Serving Espresso (ESE) pods, which resemble teabags. ESE pods offer the widest range of flavours. Different varieties of Nespresso are available, but they dont all fit in all the machines. Both types of pod are more expensive than ground coffee: pods cost around 25p a cup, ground coffee costs around 11p a cup. And both use huge amounts of wasteful packaging.
3 Morphy Richards Roma Gaggia Paros 5 KitchenAid Artisan 5KESDeLonghi Magnifica EAM3200S Top: an ESE pod of coffee Bottom: Nespresso coffee capsules 7 Kenwood Caf Retro ESGaggia Classic 9 Krups F88042 Vivo 10 DeLonghi BAR Gaggia Cubika
TABLE NOTES We tested best-selling and newly launched models from leading brands. We looked at a wide price range to see whether more money gets you a better coffee maker. Specification Size S denotes small, M medium and L large. Pod type The brand of pod required. (The traditional models that use pods all use ESE.) Two cups These machines can make two espressos at a time. Features A measure of how many desirable features there are, such as milk frothers, a removable,

transparent water tank, cupwarmers and water level gauge. Convenience Setting up This covers clarity of instructions, ease of filling the tank and adding coffee or pods. Quality of coffee
Looks, Aroma, Taste Our verdict on
beans. Pods Overall rating for espresso made with ESE pods in traditional machines. Frothing Appearance and volume of frothed milk.
12 Russell Hobbs Pump Espresso Morphy Richards Caf Rico 14 Siemens T FrancisFrancis XI 16 DeLonghi BCO 65BS
Ignores price and is based on: Quality of coffee 60% Convenience 30% Features 10%
espresso made with dark roast Arabica ground coffee for the espresso machines and with recommended pods for the pod machines. Beans For machines with grinders, overall rating for espresso using dark-roast Arabica

Pod-only machines

MODEL 17 Krups Nespresso 18 Magimix Nespresso MPhilips Senseo HD 7810

Best Best Buy

42 S E P T E M B E R W H I C H ?
How to make the perfect espresso
There's a lot of jargon associated with coffee. But worry not wired on caffeine and with the finest Arabica flowing through our veins, we can explain all. should be rich, firm and creamy enough to float on top of your coffee until you finish. It's crucial in enhancing the smell and taste of the drink; in fact, without it you're just drinking strong coffee. coffee isnt packed down, the water will flow too quickly and wont extract the flavour. For the best flavour, your machine should dispense the espresso in about 17 to 25 seconds. Warm your cups while this is happening to keep the coffee hot and preserve its flavour.

THE SCIENCE BIT

Coffee beans contain essential oils which are released after the beans are roasted and finely ground. Your coffee machine creates pressure which forces water through the tightly packed coffee grounds to extract the oils flavour. As water is expressed through the coffee grounds, the oils are agitated and create a layer of crema. This is a golden froth that

THE FINER POINTS

To get the perfect brew, we recommend Arabica beans, which give warmth and thickness. Choose a blend with 15 per cent Robusta beans for extra intensity. Make sure the beans are finely ground. Then press, or 'tamp', the grounds into the filter holder to create a barrier for the water to flow through. If the
Left: the crema produced by a good machine Right: an espresso from a poor machine

Specification

Price () Size Weight (kg) 3 10.5 8.1 10.5 11.2.5.7 4.5 y Two cups y y y y y y y y y y y y Features

Convenience

Setting up w q q s w w q s u w s q s s u s Cleaning Looks Aroma

Quality of coffee

Taste Beans Pods Frothing
S M M L L L M S S S S S L L M L
q q q q q q s q s s q q u u s u
q s s s w q q s q q q q q s s s
w q q q s s q s s u u s u d u u
q q q w s s q q q u u s u u u u
w w q w s s q q q u u s s u s u w q q

u s q w

s d s d
Price () 50 Size Weight (kg) 2 Pod type Nespresso Nespresso ESE Two cups Features
Setting up w w w Cleaning

Looks Aroma Taste