Doro NeoBio 10/15r/20/25r user manual addendum

www.doro.com.au

Page 3: Phonebook Edit number 1. Press (left menu button) 2. Scroll to PHONEBOOK, press OK 3. Scroll to the name you choose to edit, press 4. Scroll to EDIT, press OK 5. Check name is correct, press OK 6. Number will appear with cursor flashing at the end of the number 7. Press C to backspace/delete number 8. Re-enter correct number, press OK 9. Select melody, press OK Delete number 1. Press (left menu button) 2. Scroll to PHONEBOOK, press OK 3. Scroll to the name you choose to delete, press 4. Scroll to DELETE, press OK Page 4: Incoming numbers/Caller ID Deleting new calls/number log 1. Scroll to new call number, press (left menu button) 2. Scroll to DELETE or if more than one number, scroll to DELETE ALL, press 3. CONFIRM will be displayed on screen, press

NeoBio 10/15r/20/25r

NeoBio 15r/25r

English

9 Phone book Left menu button/OK Headset connector (NeoBio 20/25r) Talk button Speaker phone (NeoBio 20/25r) Redial (NeoBio 10/15r) Down/Redial * and keypad lock # and ring signal off/on Recall button (PBX features) 10 End call and on / off button 11 Right menu button/Back/Internal call 12 Up / missed call 13 Paging

Only for NeoBio 15r/25r:

14 Answer machine functions, see answer machine section 15 Message indication/display 16 Indicators, see separate description

Franais

1 Rpertoire 2 Touche menu / OK 3 Prise casque (NeoBio 20/25r) 4 Touche de prise de ligne 5 Touche Mains-libres (NeoBio 20/25r) Touche Bis (NeoBio 10/15r) 6 Touche dfilement / Bis 7 * et Verrouillage du clavier 8 Touche # et Sonnerie Off/On 9 Touche R 10 Touche de raccroch et on/off
11 Touche menu / Retour / Intercom 12 Touche dfilement / Journal des appelants 13 Touche de recherche du combin
Uniquement pour le modle NeoBio 15r/25r:
14 Fonctions rpondeur, voir la section Rpondeur 15 Compteur de messages 16 Tmoins lumineux, voir description.

Connection

1. 2. 3. 4. 5. 6. 7. 8. 9.
Connect mains adapter/phone cable to wall sockets. Insert batteries (1.2V NiMH AAA) in accordance with the markings. Charge with the keypad facing outwards (24 hours the first time). Press (left menu button). Scroll {/} to HS SETTINGS. Press OK (left menu button). Scroll to LANGUAGE. Press OK. Scroll to ENGLISH. Press OK. Press L or several times to exit the menu screens.
If the NeoBio 15r/25r base units display is showing -- the answer machine is disconnected, or time/date is not set. Date/Time 10. ress P (left menu button). 11.Scroll {/} to HS SETTINGS. Press OK. 12. croll to HS DISPLAY. Press OK. S 13. croll to TIME. Press OK. S 14. croll to DATE & TIME. Press OK. S 15. croll to SET TIME. Press OK. S 16. nter time of day (HH-MM). Press OK. E 17. croll to SET DATE. Press OK. S 18. nter date (DD MM YY). Press OK. E 19. ress L or P several times to exit the menu screens. The format of date/time can also be adjusted.

Battery

When the batteries are relatively new and fully-charged (10 hours) they will last for approx. 100 hours standby time or approx. 10 hours call time. These times apply at normal room temperature. Full battery capacity will not be reached until the batteries have been charged 4-5 times. It is not possible to overcharge or damage the batteries by charging them for too long. It may take up to 5 minutes charging before display wakes up, if batteries are totally empty.

Please note!

When the battery is low or when there is too great a distance to the base unit the telephone will be unable to connect to a line. Do not place the base unit close to other electrical equipment, in direct sunlight or other strong heat sources! This is to minimize the risk of any interference. It is normal for the device to become warm during charging and this is not dangerous. Use only original batteries. The guarantee does not cover any damage caused by using the wrong batteries.

Battery LED

When the batteries are running low, will flash and a warning tone will be heard when a call is in progress. Please note that the complete battery indicator in the display will flash as long as the handset is charging, and when the battery is fully charged only the inner segment will flash.

Base unit indicators

Steady light while charging is in progress and flashes when fully charged.

Only NeoBio 15r/25r:

Steady light during calls and flashes when there is an incoming call or new message on the answer machine.
The telephones range depends on whether or not the radio waves carrying the call are restricted by obstacles in their path, and is usually between 50 and 300 metres. Coverage can be improved by turning ones head so that the handset is aligned with the base unit. Sound quality declines as the limit is reached until the call is finally interrupted. The 6 symbol is shown when the phone is within range and goes out/flashes when it is out of range.

Making a call

1. Enter the required number. Delete if necessary with right menu button C. 2. Press q to make the call. Press L to end the call.
Please note! (Only NeoBio 20/25r) Receiving a call
To switch between handset/speaker press. In speaker mode, you cannot both speak at once you must take it in turns to talk.
1. Wait for the handset to ring. 2. Press q to answer. Press L to end the call.

Volume control Redial

The volume may be adjusted during a call with {/}. Press r. Scroll among the 5 most recently dialled numbers with {/}. Press q.

Mute button Paging

The microphone can be switched off/on during a call with C (right menu button). The handset will ring when J (on the base unit) is pressed. The signal will stop automatically after a while or if the L button on the handset or the J button on the base unit are pressed.
Temporary silent mode Softkeys
When someone calls, you can press C (right menu button) to turn off the handset ring signal. Note the top two keys are softkeys. Their function is shown in the Display directly above them.

Phonebook

You can save 20 numbers/names. If you subscribe to a caller ID service, the name allocated to the caller in the phonebook will be shown for incoming calls. It is possible to choose between various ringers for the numbers saved in the Phonebook (only functions if you subscribe to a caller ID service). Save name/number in handset 1. Press b. Press. 2. Scroll to ADD. Press OK. 3. Press equivalent digit key several times for desired name. Press OK. 4. Enter the telephone number, including the area code. Delete if necessary with right menu button C. Press OK. 5. Scroll to required ringer. Press OK. Managing the phonebook 1. Press b. Scroll between entries with {/}. You can quick search the phonebook by pressing the corresponding number key for the first letter. 2. Press q to make a call or press for various options. Edit number 1. Press (left menu button). 2. Scroll {/} to PHONEBOOK, press OK. 3. Scroll to the name you choose to edit, press. 4. Scroll to EDIT, press OK. 5. Check name is correct, press OK. 6. Number will appear with cursor flashing at the end of the number 7. Press C to backspace/delete number 8. Re-enter correct number, press OK. 9. Select melody, press OK. Delete number 1. Press (left menu button). 2. Scroll {/} to PHONEBOOK, press OK. 3. Scroll to the name you choose to delete, press 4. Scroll to DELETE, press OK.

Incoming numbers/Caller ID
The display shows you who is calling and the 10 most recent missed calls. NEW CALLS will be shown in standby mode and in the list indicates a missed call. This function requires a subscription from your service provider! Retrieving and dialling 1. Press {. Scroll to the desired entry with }. 2. Press q to call or press for various options ( = back). Deleting new calls/number log 1. Scroll { to new call number, press (left menu button) 2. Scroll } to DELETE or if more than one number, scroll to DELETE ALL, press OK. 3. CONFIRM will be displayed on screen, press OK. Caller identification messages In addition to number display, the following messages will be shown occasionally: OUT OF AREAUnknown number, e.g. international call. WITHHELD Information about the number is blocked. Number cannot be shown. a MSG indication from your network operator* *To remove the message indicator press: Press { and then hold down 4.

Functions

1. Press. Scroll to HS SETTINGS. Press OK. 2. Scroll to desired function e.g. LANGUAGE. Press OK. 3. Scroll to desired setting. Press OK. Alarm When the alarm is activated will be shown in standby mode. When the alarm goes

Ring sETUP

off, a signal will be heard for 45 seconds. The signal can be turned off with any button. If SNOOZE is activated the alarm will go off again approx. 7 minutes later. Turn the alarm off permanently via the menu or by holding L down for a few seconds. The volume is determined by the set ringer level. The handsets ringer signal. INT/EXT=internal/external.
Melodies 2,3,4. can continue for up to 8 seconds if the call is answered in another phone.
TONE SETUP LANGUAGE RENAME HS HS DISPLAY Auto Answer Date & Time
Any of the following warning tones can be disbled, Keytone, low battery and range. The language of the display texts. The text shown in standby mode. Show name or time in standby mode. The call is answered when the handset is lifted from the base. Setting the date/time. The format of date/time can also be adjusted.

System settings

System PIN is 0000 on delivery. 1. Press. Scroll to Bs SeTTINGS. Press OK. 2. Scroll to desired function. Press OK. 3. Enter the desired setting. Press OK. BS RINGER/ The base units ringer signal can be RING VOLUME adjusted. Only applies to NeoBio 15r/25r. DeLETE HS Warning: To de-register a handset: WARNING, A deregistered handset can not be used with the system. DIAL MODE TONE/PULSE, should normally be set to TONE. Flash Time RECALL TIME. LONG=New Zealand. MEDIUM=France/Portugal. SHORT=others incl. UK/AUS. CHANGE PIN The code(e.g. 0000) can be changed.

Expanded system (Two or more handsets e.g +1.)
The call number for internal calls will be shown in the display in standby mode. The base unit should be positioned centrally so that the coverage area is roughly equal for all handsets. Intercom / internal call 1. Press (right menu button). 2. If using more than 2 handsets: Enter call number 1 - 6 for the desired handset or press 9 for all. A tone will be heard if an external call comes in while an internal call is in progress. End the internal call with L and then answer the external call with q. Transferring calls/Conference between handsets When an external call is connected; 1. Press. Scroll to INTERCOM. Press OK. 2. If using more than 2 handsets: Enter call number 1 - 6 for the desired handset or press 9 for all. 3. To transfer: press L , For conference: hold * pressed down.

Register a new handset

All handsets included in the package are already registered to the base unit. Only for separate handsets/ service measures. You can register up to 6 handsets to one base unit. This model is GAP (Generic Access Profile) compatible, which means that the handset and the base unit can both be used with most other GAP compatible units irrespective of manufacturer. However the GAP protocol cannot guarantee that all functions may be accessed. Extra handsets will not be available as accessories.

1. 2. 3. 4.

Hold down J (base unit) until indicator flashes. Press. Scroll to Registration. Press OK. Enter the base units PIN code (e.g. 0000). Press OK. If the registration is successful the unit will return to standby mode within one minute.
Answer machine (only NeoBio 15r/25r)
When the answer machine is switched on calls are answered after a set number of rings, your outgoing message is heard and the caller can leave a message. Total memory capacity is up to 15 minutes depending on the set sound quality (NeoBio 15r), or 30 min (NeoBio 25r). Most functions can be accessed from both base unit and handset.
Switching the answer machine on/off
Press 1 (on the base unit) to switch the answer machine off/on. If the base units display is flashing/ showing -- the answer machine is disconnected, or time/date is not set. Off/On from the handset 1. Press. Scroll to ANS. MACHINE. Press OK. 2. Scroll to TAM OFF/ON. Press OK. 3. Scroll to desired setting. Press OK. If the handsets display shows with a steady light the answer machine is switched on. If there are new messages, the indicator will flash whether the answer machine is off or on. Even when answer machine is OFF it will still answer after 10 rings, please see Remote activation.

Outgoing message

The outgoing message (max 3 min) is heard by incoming calls. There are two separate outgoing messages, one for Answer only (callers cannot leave a message) and one for normal answering function. Please also select desired answer function. See TAM Settings. 1. Press. Scroll to ANS. MACHINE. Press OK. 2. Scroll to TAM SETTINGS. Press OK. 3. Scroll to OGM SETTINGS. Press OK. 4. Scroll to ANSWER & REC/ANSWER ONLY. Press OK. 5. Scroll to Record MESS. Press OK. 6. After the long beep you can record your message (speaking 20 cm from the keypad). Press OK. 7. The message will be played back to you. Repeat the above to change. A pre-recorded message is used until you make your own recording, and that message can also be restored if required To restore this, press C (right menu button) during playback of outgoing message.

Screening

Incoming messages will be heard on the loudspeaker of the base unit as they are received. If nothing can be heard, check that the volume is turned up and that the function has been activated see separate description Answer machine settings. You can also press OK on the handset while recording is in progress. The call can be intercepted by pressing q or lifting the receiver of another telephone connected to the same line.
Use of answer machine (base unit)
The number in the base units display will flash when there are new messages. and the numbers on the base unit will flash when there are new messages.

Function

Press 9 (base unit) to start playback.

Command

/ 9 9.Prev msg/Skip forward..Stop playback. X..Delete current message. VOL + / -.To increase/decrease the volume. Delete all old messages After playback: Hold down X until you hear a beep.
Use of answer machine (handset)
New messages are indicated by flashing in the display in standby mode. Playback always starts with new messages. 1. Press. Scroll to ANS. MACHINE. Press OK. 2. Scroll to MSG PLAYBACK. Press OK. 3. During playback the following commands are available. 4. End by pressing L.
Command Function 2 (X)..Delete during playback
4 ( ).Previous message 5 ()..Stop 6 ( ).Skip to next message..Speaker Off/On. Only NeoBio 25r. } /{.Volume control Delete all old messages 1. Press. Scroll to ANS. MACHINE. Press OK. 2. Scroll to Delete all. Press OK. 3. Confirm by pressing OK.

Personal message (Memo)

1. 2. 3. 4. 5.
Press. Scroll to ANS. MACHINE. Press OK. Scroll to MEMO. Press OK. After the long beep you can record your message (speaking approx. 20 cm from the keypad). Press OK. The message will be played back to you. Memos are played back in the same way as ordinary incoming messages.

Out of memory

The memory has room for up to 59 messages (including the outgoing message) max. 15 minutes (the NeoBio 15r) or 30 minutes (the NeoBio 25r) depending on the compression you set. When TAM FULL is shown or the base unit flashes FF, no new messages can be recorded until the old ones have been played back and deleted. In that case, the telephone answer machine responds with the outgoing message for Answer Only. PLEASE NOTE! Remember to delete messages regularly!

Answer machine settings

Press. Scroll to ANS. MACHINE. Press OK. Scroll to TAM SETTINGS. Press OK. Scroll to desired function. Press OK. Scroll to desired setting. Press OK.
ANSWER MODE Choose between ANSWER & REC and ANSWER ONLY (caller cannot leave message). TAM Language Select language for pre-recorded outgoing message. To activate this, press C (right menu
button) during playback of outgoing message. Record/listen to outgoing msg. Select after how many rings (2,4,6,8, time saver*) the call will be answered. Select maximum recording time for each msg. Select remote access off/on. Higher compression gives longer recording time but reduced sound quality, LOW = best sound quality but about half memory capacity. BS SCREENING Enable/disable the function in base unit which is described in chapter Screening. CHANGE PIN Change remote access code (0000).
Ogm settings ANSWER Delay Record time Remote acc. COMPRession
The Time Saver function answers calls after six ring signals, until the first new message has been registered - then the answer machine switches to answering after approximately two signals. This is useful when using remote access; if you call up the answer machine and there is no reply after four rings that means there are no messages recorded and you can hang up before you are charged for the call.

Remote activation

The answer machine can be activated via the remote access functions. 1. Call the answer machine. It will answer after approximately 10 rings. 2. Press * when the outgoing message is played. 3. Enter the PIN code, see Answer machine Settings. One beep confirms correct code. 4. Press 7. 5. Replace the handset.

Remote access

The unit can be remotely accessed using an ordinary tone dialling telephone. 1. Call the answer machine. 2. Press * when the outgoing message is played. 3. Enter the PIN code, see TAM Settings. One beep confirms correct code. 4. Select a remote access command, see below. 5. Replace the handset.
2..Erase single msg during playback 4..Skip to previous message 5..Playback of messages 6..Skip to next message 7..Turn on the answer machine 8..Stop 9..Turn off the answer machine

Troubleshooting

Check that the telephone cord is undamaged and properly plugged in. Disconnect any additional equipment, extension cords and other phones. If the problem is resolved, the fault is with some other equipment. Test the equipment on a known working line (e.g. at a neighbours house). If the equipment works there the fault is probably with your telephone line. Please report this to your network operator. No number shown when ringing - This function requires a Caller ID subscription from your service provider. Warning tone/Not possible to make calls - The batteries may be running low (charge the handset). - The hand unit may be nearly out of range. Move closer to a base unit. Telephone does not work - Check that the adapter/phone cord is connected correctly. - Check that you have selected Tone Dial, see System Settings. - Check the charge status of the handset batteries. - Connect another functioning telephone to the network wall socket. The telephone continues to ring - Some of the telephones ringers do not follow the line signal, which means that the signal may continue for up to 8 seconds after answering a call. The answer machine does not respond to remote access - Check that you are using a tone dial telephone. - Try holding the buttons down longer, approximately 1 second per digit.

The answer machine is not answering - Memory may be full. Listen to/delete your messages. - Check that the adapter/phone cord is connected correctly. - Check that the answer machine function is turned on. If the telephone still does not work, contact the place of purchase for service. Dont forget the receipt or a copy of the invoice.
Specific Absorption Rate (SAR)
This device meets applicable international safety requirements for exposure to radio waves. This telephone measures 0,04 W/kg (per 10g tissue). The max. limit according to WHO is 2W/kg (per 10g tissue).
Declaration of conformity
Doro hereby declares that the products Doro NeoBio 10/15r/20/25r conform to the essential requirements and other regulations contained in the directives 1999/5/EC (R&TTE), 2002/95/EC (ROHS). A copy of the manufacturers declaration is available at

www.doro.com/dofc

Guarantee
This product is guaranteed for a period of 12 months from the date of purchase. If you experience any problems please contact the place of purchase. Proof of purchase is required for any service or support needed during the guarantee period. This guarantee will not apply to a fault caused by an accident or a similar incident or damage, liquid ingress, negligence, abnormal usage, non-maintenance or any other circumstances on the users part. Furthermore, this guarantee will not apply to any fault caused by a thunderstorm or any other voltage fluctuations. As a matter of precaution, we recommend disconnecting the device during a thunderstorm. Batteries are consumables and are not included in any guarantee. This guarantee does not apply if other batteries than DORO original batteries have been used.
If you cannot resolve the fault using the faultfinder section, technical support is available by email: tech@ doro-uk.com -premium rate telephone number: 0854, calls cost 50 pence per minute (prices correct at the time of publication). You can also contact us in writing (regarding any Spares or Technical query): Customer Services Doro UK Ltd 1 High Street Chalfont St Peter Buckinghamshire SL9 9QE. Further contact details are available on our website: www.doro-uk.com.

Australia and New Zealand
Products permitted for connection to the telephone network are marked with in Australia and in New Zealand. These marks indicate the products comply with the regulations and can be legally connected in the country of purchase. Customer support AUSTRALIA DORO Australia Pty Ltd PO Box 6760 Baulkham Hills BC NSW 2153 Australia Consumer Support Ph: Ph: 023 Fax: (02) 8853-8489 support@doro.com.au www.doro.com.au NEW ZEALAND Atlas Gentech(NZ) Ltd Private Bag 14927 Panmure Auckland New Zealand Consumer Support Ph: 0900-500-25 (Toll Call) Fax: (09) 574-2722
support@atlasgentech.co.nz
Electro Magnetic Radiation (EMR) This telephone complies with applicable safety requirements for exposure to radio waves. The mean power of this telephone is not greater than 14 mW. This is below the 20mW limit at which testing is required. REN (RN for New Zealand) The REN (Ringer Equivalence Number) or (RN) is of significance only if you wish to connect more than 1 telephone to your telephone line. A standard telephone line has a maximum REN capacity of 3 (RN of 5). It is possible to connect 3 devices with a REN of 1 (RN of 1) with no degradation to the products performance. Exceeding this limit may cause the volume of the ringer in any phone to decrease or not ring at all. ALL PRODUCTS The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with the minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecoms network services. This equipment shall not be set to make automatic calls to the Telecom 111 Emergency Service. This equipment may not provide for the effective hand-over of a call to another device connected to the same line. This equipment should not be used under any circumstances that may constitute a nuisance to other Telecom Customers. CND PRODUCTS If a charge for local calls is unacceptable, the DIAL button should NOT be used for local calls. Only the 7 digits of the local number should be dialled from your telephone. DO NOT dial the area code digit or the 0 prefix.

Raccordement

1. Reliez les cbles du bloc dalimentation et du tlphone aux prises murales. 2. Insrez les batteries en respectant la polarit. 3. Chargez le combin, le clavier tourn vers lextrieur, en continu pendant 24 heures avant la premire 4. 5. 6. 7. 8. 9.
utilisation. Appuyez sur (touche de menu gauche). Atteignez {/} REGL. COMB/HS SETTINGS. Appuyez sur OK (touche de menu gauche). Atteignez LANGUE/LANGUAGE. Appuyez sur OK. Atteignez loption requise. Appuyez sur OK. Appuyez deux fois sur L ou sur pour repasser en veille.