Owners manual
Please read this guide carefully before using your DC14.

18690_DC14_US_OPS_MAN

8/23/07

9:53 AM

Page 1

Page 2

Important safety instructions
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER When using an electrical appliance, basic precautions should always be followed, including the following:
Keep hair, loose clothing, fingers, and all parts of body away from openings in the machine and moving parts, such as the brushbar. Do not use the machine to pick up sharp hard objects, small toys, pins, paper clips, etc., because they may damage the machine. The use of an extension cord is not recommended. Store the machine indoors. Put the machine away after use with the cord wrapped safely to prevent tripping accidents. Turn off all controls before unplugging. Take extra care when cleaning on stairs; always work with the machine at the bottom of the stairs. Keep vacuum on the floor. Do not put the machine on chairs, tables, etc. Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes. Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present. When vacuuming, certain carpets may generate small static charges in the Clear bin or wand. These are not associated with the electricity supply. To minimize any effect from this, do not put your hand or insert any object into the Clear bin unless you have first emptied it and rinsed it out with cold water. Do not carry out any maintenance or repair work other than that shown in this manual or advised by the Dyson Helpline. Consult your flooring manufacturers recommended instructions before vacuuming and caring for your flooring, rugs, and carpets. Some carpets will fuzz if a rotating brushbar is used when vacuuming. If this happens, we recommend vacuuming in bare floors mode and consulting with your flooring manufacturer.

WARNING

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY: Do not leave appliance when plugged in. Unplug from electrical outlet when not in use and before servicing. Do not use outdoors or on wet surfaces or to vacuum water or other liquids electric shock and personal injury could occur. Do not allow to be used as a toy. Close attention is necessary when used by or near children. Do not allow use by anyone unable to operate the vacuum properly. Use only as described in this manual. Use only with Dyson-recommended attachments, accessories, and replacement parts. Check to ensure your electricity supply to that shown on the rating plate, which can be found on the base of the machine between the wheels. The machine must only be used as rated. If the machine is not functioning properly, has been dropped, damaged, left outdoors, or immersed in liquid, contact the Dyson Helpline at 1- 866 - 693 - 9766. Do not use with a damaged cord or plug. Do not pull or carry by the cord; do not use the cord as a handle; do not close a door on the cord or pull the cord around sharp edges or corners. Do not run the machine over the cord. Keep the cord away from heated surfaces and open flames. Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord. Do not handle the plug or machine with wet hands. Do not use the machine without the Clear bin and the filters in place.

SAVE THESE INSTRUCTIONS

THIS APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY
Polarization instructions
To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way.
Do not put any objects into openings in the machine. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
Dyson Helpline contact us at

1-866-693-9766

Page 3

Contents

Important safety instructions Box contents Assembling Using your DC14 Washing your filter Using your DC14 tools Emptying the Clear bin Cleaning the Clear bin Clearing blockages Brushbar maintenance Optional accessory use and maintenance Troubleshooting tips Limited warranty and customer care

Page 16

www.dyson.com

Page 4

Box contents
CAUTION Please see the back of the manual for usage and maintenance instructions for accessories included with some vacuums. If you have any questions, please call the Dyson Helpline at 1-866-6939766 or log on to www.dyson.com Additional accessories may be included with some models.

Wand cap

Wand Upper cord hook Wand release button Hose button Carry handle Motor protection valve Washable lifetime filter release catch On/off switch Cyclone release button and Bin emptying button

Upper cord hook

Stair tool

Brush tool

Crevice tool
Shroud Hose release button
Airway inspection valve Valve release buttons

Brushbar on/off

Brushbar housing Soleplate
Lower cord hook U-bend release button

U-bend

Dyson Helpline contact us on

Page 5

Assembling
CAUTION Ensure the wand cap cover is closed. Ensure hose is straight when inserting wand into hose.
A Slide hose into guides at back of machine and click into place. B Slide wand straight down in to hose until it clicks into place. Ensure hose does not bend.
Click wand handle into top of machine.
Click tools into place. Wind cord counter-clockwise around cord hooks and secure with clip. tip To quickly release cord,
rotate upper cord hook downward. Rotate cord hook back up before re-winding cord.
Use the carry handle to lift the machine.

Page 6

Using your DC14
WARNING The machine is intended for domestic use only. Fine dust such as plaster dust or flour should only be vacuumed in very small amounts. CAUTION Do not press the cyclone release button while carrying the machine, or it could fall and cause injury. Ensure the cyclone pack is secured to the machine. Do not shake the machine while carrying, or it could fall and cause injury. Keep hair and loose fabrics away from wand cap when machine is on. Use machine in bare floors mode for bare or delicate flooring, rugs, and carpets. Ensure the machine is in an upright position before adjusting the setting. After plugging machine into electric outlet, press on/off button A, push cleaner head down with foot and pull handle towards you.

Brush control system

A Bare floors: Use this setting to stop brushbar from turning when vacuuming bare or delicate flooring, rugs, and carpets. B Carpets: Use this setting so brushbar turns when vacuuming non-delicate surfaces. tip The brushbar will not turn until
you tilt the handle backwards to begin vacuuming.
A Push back wand cap. B Pull wand from inside wand handle until it clicks into place.
C Press button to release hose and wand handle from machine. D To push wand back inside hose, ensure hose is straight. Press the same wand release button and push wand back inside wand handle.
Consult your flooring manufacturers recommended instructions before vacuuming and caring for your flooring, rugs, and carpets. Some carpets will fuzz if a rotating brushbar is used when vacuuming. If this happens, we recommend vacuuming in bare floors mode and consulting with your flooring manufacturer.

Page 7

Washing your filter
CAUTION Check your washable filter regularly and wash at least every 6 months according to instructions to maintain performance. Turn power off and unplug before washing the filter. Failure to do so
could result in electric shock or personal injury. Do not use detergent to clean filter. Do not put the filter in the dishwasher, washing machine, clothes dryer, microwave, or near an open flame.
Press cyclone release button A to release cyclone pack. The filter may require more
frequent washing based on individual vacuuming habits. Check regularly.

Accessing the filter

Lift washable lifetime filter release catch B and remove filter.

Washing the filter

Wash filter and case in cold water only. Only wash blue foam and yellow case. Wash filter and case until water runs clear.
Air dry for at least 12 hours. Ensure filter and case are completely dry before refitting onto the machine.

Page 8

Using your DC14 tools
CAUTION Powerful suction can cause the hose to pull back in use please take care when using the hose. To avoid personal injury and to prevent the machine from falling when cleaning stairs, always place it at the bottom of the stairs. Do not use your vacuum cleaner outdoors or on wet surfaces. Vacuum may be used inside a garage only when used with the Model 08909 Dyson Car Cleaning Kit accessories. If used in a garage, care should be taken to wipe the soleplate and wheels with a dry cloth after vacuuming to clean off any sand, dirt, or pebbles that could damage delicate floors.
A Tools can be fitted directly to the end of the wand for cleaning hard to reach places.
B To fit tools directly to hose, first extend the wand. Then press hose release buttons to remove wand handle from the hose.
C The tools can also be fitted directly to the end of the hose. For your safety, when the hose is fully extended, grasp firmly by the hose, not the tool.
Always work with the machine at the bottom of the stairs.

Page 9

Emptying the Clear bin
CAUTION Turn power off and unplug before emptying the bin. Failure to do so could result in electric shock or personal injury.
Do not use the machine without the Clear bin in place.
The British Allergy Foundation is a UK national charity with the aim of improving awareness, prevention, and treatment of allergies. The British Allergy Foundation Seal of Approval is a UK registered trademark.
Empty the Clear bin as soon as the MAX mark is reached. Press cyclone release button to release cyclone from machine.

Option A

Push the red bin emptying button as shown to release the bin base and empty directly into trash.

Option B

Emptying into a bag is recommended for allergy sufferers. Place bin in bag and push red bin emptying button.
Let the dust settle and close bin base securely before removing from bag and refitting cyclone and bin on machine.

Page 10

Cleaning the Clear bin
Cleaning the Clear bin CAUTION
Do not use detergents, polishes, or air fresheners to clean the Clear bin. Do not immerse the cyclone in water. Ensure the bin is completely dry before refitting.

Cleaning the shroud

(if necessary)
Ensure the bin has been emptied and bin base is open. Press catch A to release Clear bin.
Clean shroud with a cloth or small brush to remove lint.
Clean Clear bin with a cloth or small brush.
Reassembling the Clear bin
A Hold the carry handle and place the cyclone into the Clear bin. B Line up the front and rear guides and push down to click into place. Ensure the Clear bin is secure before replacing on the machine.

Page 11

Clearing blockages
CAUTION Turn power off and unplug before checking for blockages. Failure to do so could result in electric shock or personal injury.

DC14 wand

If any part of your machine becomes blocked, it may overheat and then automatically shut off. Unplug machine and leave to cool down for at least 60 minutes. Please note: Clearing blockages is not covered by your machines limited warranty. Beware of sharp objects when clearing blockages. Refit all parts of the machine before using it. If you hear a loud racheting noise it means the brushbar is obstructed. The ratcheting noise may also occur if your carpet or area rug is not adequately attached to the floor. If this happens, you should vacuum in bare floors mode.
Check tools are clear of blockages.

Wand and hose

A Remove wand by pressing hose release buttons and sliding hose off wand. Check inside wand and hose for blockages. B Press lower hose release button at front of machine and slide hose out from the rear, holding lower cord hook.

U-bend inspection

C Tilt machine forward, slide out U-bend, and check inside for blockages.

Airway inspection

D Squeeze valve release buttons and check inside for blockages.

Page 12

Brushbar maintenance
CAUTION Turn power off, unplug machine, and allow machine to cool for 60 minutes before brushbar maintenance. Failure to do so could result in electric shock or personal injury.
Ensure soleplate is in correct position before use. Make sure all parts have been replaced securely before using your machine.
Lay the vacuum on its front. 1 Undo soleplate fasteners using a coin and remove soleplate. 2 Remove lint and hair from brushbar.
3 Rest the three tabs on inside of bumper strip and secure soleplate back into position. When replacing the soleplate, it must be fitted securely with the bottom of the cleaner head to achieve optimal performance. Check the alignment of the soleplate with the front edge of the cleaner head.

Page 13

Optional accessory use and maintenance
CAUTION Do not use your vacuum cleaner outdoors or on wet surfaces. Vacuum may be used inside a garage only when used with the Model 08909 Dyson Car Cleaning Kit accessories. If used in a garage, care should be taken to wipe the soleplate and wheels with a dry cloth after vacuuming to clean off any sand, dirt, or pebbles that could damage delicate floors. Low reach floor tool
For easier cleaning under low furniture

Mini turbine head

Advanced turbine head removes dirt from upholstery, stairs, and the car
Mini turbine head maintenance

Colors may vary.

A Attach low reach floor tool B Carpet Press rear pedal
to wand and recline handle
A Push in to stop brushbar

from spinning

A Remove soleplate B Remove and clean brushbars
C Replace brushbars D Replace soleplate

B Adapter release button

not used on all models
C Bare floors Press front pedal

Page 14

Flexi crevice tool
Extends and flexes to clean awkward gaps and spaces

Zorb carpet powder

Use Zorb for carpet cleaning

D Wait 30 minutes B E

A Extend and flex B Use with or without brush
A Sprinkle Zorb onto carpet B Ensure machine is

turned off

C Work into carpet pile D Wait 30 minutes E Vacuum the carpet

Page 15

Troubleshooting your Dyson
Refer to page 4 for an illustration of your DC14. If this does not help with your problem, please call the Dyson Helpline at 1-866-693-9766. The Helpline is open 7 days a week to answer your questions.
Problem Less than normal or no pickup from cleaner head or Machine turns off in use
Potential solution If vacuuming non-delicate carpeting, ensure brush control is set on carpets mode. Note: brushbar will only spin when the handle is reclined. Remove and check washable filter to see if it is clean (filter should be blue in color). Wash filter if necessary as shown on page 7. If you removed the soleplate, it must be refitted flush with the cleaner head. If it is not, refit soleplate as shown on page 12 and re-check performance. Be sure the filter housing, U-bend, and airway inspection valve are snapped in securely and confirm there are no blockages.
Less than normal or no suction from wand or hose
Confirm the U-bend is in place and that there are no blockages. Remove the wand and check for blockages. Confirm the hose has no blockages or holes by stretching it out. Be sure the filter housing and airway inspection valve are snapped in securely and confirm there are no blockages. Remove and check washable filter to see if it is clean (filter should be blue in color). Wash filter if necessary as shown on page 7.
Brushbar not spinning Loud ratcheting noise coming from cleaner head when vacuuming
Ensure brush control is set on carpets mode. Note: brushbar will only spin when the handle is reclined. Ratcheting may indicate there is an obstruction in the brushbar and is meant to protect the belt in the machine. Note: the ratcheting may also occur if your carpet is not adequately attached to the floor or if your rug has loose tassels. (This noise does not hurt the machine.) Check to see if there is an obstruction in the brushbar as shown on page 12. Note: when refitting the soleplate it must be fitted securely. Affix as shown on page 12. If there is no obstruction, you may want to set brush control to bare floors mode.
Unit will not stand upright
Stand behind the vacuum holding the handle at a 45 degree angle. Locate and remove the airway inspection valve and take note of the square plastic molding where the airway inspection valve plugs into. (It should slide up and down.) Snap that square plastic piece up toward the ceiling. After it snaps into place, the unit will stand upright.

Limited warranty and customer care

Dyson customer care

Thank you for choosing to buy a Dyson.
If you have a question about your Dyson vacuum cleaner, call the Dyson Helpline at 1- 866 - 693 - 9766 with your serial number and details of where and when you bought the cleaner. Your serial number can be found on the rating plate, which is on the base of your machine between the wheels. Most questions can be solved over the phone by one of our Helpline staff. If your machine needs service, call the Dyson Helpline. We will discuss with you the options available for service. If your machine is under warranty and it is a covered repair, your machine will be repaired at no cost. To reach the Dyson Helpline call at 1- 866 - 693 - 9766 toll free, or visit Dyson online at www.dyson.com
To help us ensure you receive prompt and efficient service, please register your purchase with us. There are two ways to do this:
Limited 5 year household warranty
by completing and returning the enclosed form to us by mail. online at www.dyson.com
This will confirm ownership of your Dyson in the event of an insurance loss and enable us to contact you if necessary. If you have any questions about your Dyson, please call our Helpline at 1- 866 -693 -9766, 7 days a week, or log on to our website at www.dyson.com Terms and Conditions of the Dyson 5 year limited warranty

230-240V 50Hz 1200 W

FOR PATENT INFORMATION SEE OPERATING MANUAL 02422-01-04
What is covered Your Dyson vacuum cleaner is warranted against original defects in material and workmanship for a period of five years from the date of purchase, when used for private household purposes in accordance with the Dyson Owners Manual. This warranty provides, at no extra cost to you, all labor and parts necessary to ensure your vacuum cleaner is in proper operating condition during the warranty period. This warranty is subject to the following terms: What is not covered Dyson, Inc. shall not be liable for costs incurred as a result of: Machines purchased from an unauthorized dealer. Clearing blockages from your machine. Use of parts not in accordance with the Owners Manual. Careless operation or handling, misuse, and/or lack of maintenance or use not in accordance with the Owners Manual. External sources such as weather. Repairs or alterations carried out by unauthorized parties or agents. Use of the vacuum cleaner other than for normal domestic household purposes within the United States, e.g., for commercial or rental purposes. Use of parts and accessories other than those produced or recommended by Dyson, Inc. Warranty Service Please fill out and return the Product Registration Form, or register on line at www.dyson.com Before service can take place, the terms of the warranty require that you contact the Dyson Helpline with your model name/number, serial number, and date and place of purchase. Please keep your purchase receipt in a safe place to ensure you have this information. The serial number is found on the vacuum cleaners rating plate, which is on the base of your machine between the wheels. All work will be carried out by Dyson, Inc. or its authorized agents. Any replaced defective parts will become the property of Dyson, Inc. Service under this warranty will not extend the period of this warranty. If your machine is not functioning properly, please call the Dyson Helpline at 1- 866 -693 -9766. Most issues can be rectified over the telephone by our trained customer care staff. If this is not possible Dyson, Inc. will arrange for your vacuum cleaner to be repaired and returned in full working order at no extra cost to yourself.

DYSON LIMITED MALMESBURY SN16 ORP ENGLAND UK
Your serial number can be found on the rating plate, which is on the base of your machine between the wheels. Note your serial number for future reference:

Page 17

Terms and Conditions (continued)
Warranty Limitations and Exclusions Any implied warranties relating to your vacuum cleaner, including but not limited to warranty of merchantability or warranty of fitness for a particular purpose, are limited to the duration of this warranty. This limitation is not allowed by some states and so this limitation may not apply to you. Your remedy for breach of this warranty is limited to the warranty service described above. Dyson, Inc. will not be liable for any consequential damages or incidental damages you may incur in connection with your purchase and use of your vacuum cleaner. This limitation is not allowed by some states and so this limitation may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary by state. This warranty is not transferable.

Do not pull on the cord.

Do not place on stairs above you.
Do not put your hands near the brushbar when in use.
Do not use near open flame.
Do not leave vacuum near heat sources.
Do not pick up water or liquids.
Do not run Do not pick over the cord. up burning objects.
This product is protected by the following intellectual property rights: Patent/Patent Application numbers: US 2004/0128789, JP 2004-537336, EP1361812, GB2393383, AU 2003269161, CA 2,497,762, EP1542574, JP 2004-539183, US 10/528,804, W02004/028329, AU 2003269349, EP 1542576, JP 2004-539173, AU744408, EP1119282, JP 2002-527132, US6,519,807, AU2002231965, EP1361813, JP2002-567126, US 2004-0068829, AU744362, EP1121043, JP 2002-527131, US6,572,078, AU757043, EP1052923, JP 2001-525208, US6,691,849, GB0326102.1, AU2002226556, EP1370172, JP 2004-528876, US2004-0074213, AU2002225207, EP1361814, JP 2004-520137, AU2001240894, EP1268076, GB2360719, JP2003-528704, US 6,835,222, AU2002225232, EP1361815, GB2372435, JP 2004-520139, US2004-068827, GB2372436, AU637 272, EP0636338, JP 1948 863, US5,078,761 Registered Design/Application numbers: AU154578, EP 000090865-0001 GB3012888, JP 1213916, US29/193,623, GB3015739

Please note: Small details may vary from those shown.

Page 18

JN.18690 PN.08447-08-02 22/08/07

10072_DC14_UK_OP_MAN p1-12

W: 297mm

5/10/04

10:57 AM

Page 1

H: 210mm

Box contents

Important information

Please see the back of the manual for optional accessories. If you have any questions, please call the Dyson helpline on or log on to www.dyson.co.uk

Wand cap

Upper cable winder Wand release Hose release On/off switch Cyclone release catch and bin emptying trigger

Filter release catch

Stair tool

Brush tool

Crevice tool Shroud
Airway inspection valve Valve release clips
Brushbar on/off (not steel/yellow model)

Soleplate

Optional: Mini turbine head
Lower cable winder U bend release clip
Airway inspection (U bend)

JN: 1072

DC14 UK OP MAN

STUDIO: JH/CC

DATE: 23.04.04

SPEC: CMYK + 877

PROG(CR): 03

PROG(CL): 05

Page 2

Assembling your Dyson

Ensure the wand cap cover is closed. Ensure hose is kept straight when inserting wand into hose.
A Slide hose into runners at back of machine and click into place. B Slide wand straight down in to hose until it clicks into place.
Click wand handle into top of machine.

Click tools into place.

Wind cable anti-clockwise around cable winders and secure with clip.

Page 3

Using your Dyson
The machine is intended for domestic use only. Fine dust such as plaster dust should only be vacuumed in very small amounts. Do not press the cyclone release catch whilst carrying the machine. Ensure the cyclone pack is secured to the machine. Do not shake the machine whilst carrying. Keep hair and loose fabrics away from wand cap when machine is on. Anti-jam brushbar (not steel/yellow model) DC14 steel/yellow is not suitable for hard floors, as the brushbar cannot be turned off. We recommend brush control models for homes with mixed flooring. Ensure the machine is in an upright position before adjusting the setting. For hard floors For carpets Press on/off button1, push cleaner head down with foot and pull handle towards you. Use the carry handle to lift the machine. Tools A Push back wand cap. B Pull wand from inside wand handle until it locks into place. C Press button to release hose and wand handle from machine. D To push wand back inside hose, ensure hose is straight. Press the release catch and push wand back inside wand handle.

Page 4

Powerful suction can cause the hose to pull back in use please take care when cleaning stairs.
A Tools can be fitted directly to the end of the wand and hose for hard to reach places.
B With wand extended, press side buttons to remove wand handle from the hose.
C The tools can be fitted directly to the end of the hose.
Always work with the machine at the bottom of the stairs.

Page 5

Emptying the clear bin
Turn power off and unplug before emptying the bin.
Do not use the machine without the clear bin in place.
The British Allergy Foundation considers that this product may in proper use reduce exposure to both House Dust Mite (Der p 1) and Cat Allergen (Fel d 1). It is strongly recommended that a sensitive person should take care when emptying the clear bin. We recommend the manufacturers emptying instructions should be strictly followed. Assessment carried out by BAF indicate that an individuals exposure can be reduced but this does not mean that an individuals allergic symptoms will necessarily diminish. BAFs opinion applies only to the products and allergen stated. The product should be used only for its intended purpose and strictly in accordance with the manufacturers instructions at all times. Exposure to allergens can be dangerous. If you believe that you may suffer from an allergy you should seek medical advice. The British Allergy Foundation is a national charity (Charity Reg. No. 1003726) founded in 1991 with the aim of improving awareness, prevention and treatment of allergy. The Foundation continually strives to help sufferers to help themselves, often seeking to avoid or reduce exposure to relevant allergens. The Seal of Approval scheme forms a part of this initiative.

Empty the clear bin as soon as the MAX mark is reached. Press catch 1 to release cyclone from machine.
Option A Push the button as shown to release the bin base and empty directly into dustbin.
Option B Emptying in a bag is recommended for allergy sufferers. Place bin in bag and pull trigger to release bin base.
Let the dust settle, close bin base securely before removing from bag. Close bin base securely and place back onto machine.

Page 6

Cleaning the clear bin
Do not use detergents, polishes or freshening products. Do not immerse the cleaner in water. Ensure the bin is completely dry before refitting.
Cleaning the shroud (if necessary) Ensure the bin has been emptied and bin base is open. Press catch 1 to release clear bin.
Clean shroud with a cloth or small brush to remove fluff or debris.
Replacing the shroud A Hold the carry handle and place the cyclone into the clear bin.
Do not use detergents, polishes or freshening products. Do not immerse the whole cleaner in water. Ensure the bin is completely dry before refitting.
B Line up the catches and push down to click in to place. Ensure the clear bin is secure before
replacing on the machine.

Page 7

Washing the filter at least every 6 months
Turn power off and unplug before emptying the bin.
Do not use the machine without the filter in place. Do not use detergent. Do not put the filter in the dishwasher, washing machine, oven, tumble dryer, microwave or near a naked flame.
The filter may require washing more frequently if vacuuming fine dust. Press catch 1 to release cyclone pack.
Accessing the filter Lift filter release catch 2 and remove filter from machine.
A Washing the filter Wash filter and case in cold water only. Only wash blue foam and yellow cage. Do not use detergent. Do not put in washing machine or dishwasher. Do not put the filter in the dishwasher, washing machine, oven, tumble dryer, microwave or near a naked flame.
B Wash filter and case until water runs clear. C Dry for at least 12 hours. Ensure filter and case are completely dry before refitting onto the machine.

Page 8

Finding blockages
If any part of your machine becomes blocked, it may overheat and then cut out. Unplug machine and leave to cool down. Please note: Clearing blockages is not covered by your machines guarantee. (Keep your proof of purchase safe.) Beware of sharp objects when clearing blockages. Secure all parts before using the machine. The ratchet noise warns you that the brushbar is obstructed. Disconnect the machine before removing the obstruction. Check tools are clear of blockages. A Remove wand and check inside wand and hose for blockages. B Press hose release button at front of machine and slide hose out with lower cable winder at rear. U bend inspection C Tilt machine forward, slide out U bend and check inside for blockages. Airway inspection D Squeeze valve release catches and check inside for blockages. Brushbar obstructions Lie cleaner on its front. Undo fasteners using a coin and remove soleplate. Remove fluff and hair from brushbar. Replace soleplate and tighten fasteners.

Page 9

Changing/fitting the belt (steel/yellow model only)
Turn power off, unplug machine and allow machine to cool for 1 hour before changing/fitting belt.
Ensure soleplate is in correct position before use.
Remove wand and turn machine upside down.
A Undo fasteners using a coin, slide back end caps and remove soleplate.
B Remove dirt or debris and check spindle is clean.
C To replace the belt, remove the brushbar, loop belt around brushbar and feed through hole. D Check end caps are in place.

Page 10

Changing/fitting the belt (steel/yellow model only) Optional: maintaining the Mini turbine head
E Use back of cleaner as lever, loop belt around thumb. Turn the belt 90 degrees, stretch and release over spindle.Belt must be free of twists as shown.
F Rest the three tabs on inside of yellow bumper strip and secure soleplate back into position. G Ensure soleplate is in correct position before use.
Optional: Mini turbine head A Release catches and remove the soleplate. B Remove both brushbars and clear away thread and hair.
C To reassemble, match the arrows on the brushbar to the arrows on central support. D Align front of soleplate with front of tool and secure all 3 catches. E Ensure slider is set as shown.

Page 11

Dyson customer care DC14 accessories
If you have a query about your Dyson, call the Dyson helpline with your serial number (found underneath your machine). Important Information Check that your electricity supply corresponds to that shown on the rating plate. The machine must be used as rated. If the supply cord or the appliance is damaged, disconnect from the socket outlet immediately. The supply cord must be replaced by Dyson Ltd or our appointed agent to avoid a hazard. This appliance is not intended for use by young children or infirm persons without supervision. Young children should be supervised to ensure that they do not play with the appliance. Do not use the cleaner if the cable or plug are damaged or if the cleaner has been damaged, dropped or has come in to contact with water or any other liquid. In these cases, contact the Helpline. When vacuuming, certain carpets may generate small static charges in the clear bin. These are entirely harmless and not associated with the main supply. To minimise any effect from this, do not put your hand or insert any object in to the clear bin unless you have emptied it and rinsed it out with cold water. Do not use the cleaner if any parts appear to be faulty, missing or damaged. Do not carry out any maintenance work other than that shown in this manual or advised by the Helpline and do not put anything in to the openings or moving parts of the machine. Only use parts recommended by Dyson; failure to do so could invalidate your guarantee. European conformity information A sample of this product has been tested and found to be in conformity with the following European Directives: 73/23/EEC Low voltage (safety) Directive, 93/68/EEC CE Marking Directive, 89/336/EEC EMC Directive.

PATENTS AND PATENT APPLICATIONS US10/468,870 JP2002-567124 EP1361812 AU2002-567124 GB2393383 PCT/GB2003/PCT/GB2003/AU744408 EP1119282 JP2000-575411 US6,519,807 AU2002231965 EP1361813 JP2002-567126 US10/468,653 AU744362 EP1121043 JP2000-575409 US6,572,078 AU757043 EP1052923 JP2000-523902 US6,691,849 GB0326102.1 AU2002-226556 EP1370172 JP2002-567120 US10/468,676 AU2002-225207 EP1361814 JP2002-567129 AU2001-240894 EP1268076 GB2360719 JP2001-572220 US10/239,426 AU2002-225232 EP1361815 GB2372435 JP2002-567134 US10/468,304 GB2372436 AUEP0636338 JP863 US5,078,761
The items can be used with your DC14. For further information visit the Dyson website www.dyson.co.uk

Dyson Customer Care

Every new Dyson domestic vacuum cleaner has a 2 year guarantee.
Do not pull on the cable.
Do not use above you on the stairs.
If you have a query about your Dyson, call the Dyson Customer Helpline with your serial number and details of where/when you bought the cleaner.
Do not put your hands near the brushbar when in use.
Do not use near naked flame.
Mini turbine head For improved pick up of pet-hair from upholstery and stairs.
Most queries can be solved over the phone by one of our trained Helpline staff. If your cleaner needs attention from our engineers, we aim to have it repaired and tested within 3 working days.

Cleaning Pack 1. Groomer

Do not leave cleaner near heat sources. Do not pick up water or liquids.
Flexi crevice tool Extends and flexes into awkward gaps.
Do not run over the cable. Do not pick up burning objects.
Long bristles work zorb carpet maintenance powder deep into carpets. 2. Zorb carpet maintenance (750g)* Millions of tiny sponges absorb dirt from the carpet, to keep new carpets looking new with none of the drawbacks of wet cleaning.
Your serial number can be found on your rating plate which is underneath the machine beneath the wheels.
Note your serial number for future reference:
Hard floor tool For improved pick-up on hard floors.
3. Dyzolv spot cleaner (230ml*) Contains 4 active agents to clean spots and spills e.g grease, food, drinks and soil. Ideal for wool and stain resistant carpets and rugs. UK 104
7 days a week 8am - 8pm e-mail: service@dyson.com
Tetbury Hill, Malmesbury, Wilts SN16 0RP
07.05.04 JN 10072 PN 08447-01-01

(01) 475 7109

Visit the Dyson website for product information and to order accessories and spares.

REGISTERED DESIGNS AND DESIGN APPLICATIONS AU154578 EP000090865 GB3012888 JP2003-34801 US29/193,623 GB3015739

Page 12

User Guide
Please read this carefully before use