example, when adding a Contacts entry or when using email and SMS text messaging). This section shows you how to enter text using the sliding QWERTY keyboard and various onscreen input methods that are available on your device.
The Sliding QWERTY Keyboard vs. Onscreen Keyboards
You can use either the sliding QWERTY keyboard or one of the onscreen keyboards to enter text.

Sliding QWERTY Keyboard

Your device comes with a sliding QWERTY keyboard, which is similar to a standard keyboard on your computer. To use the keyboard, slide the screen panel to the right to reveal the keyboard. The screen orientation automatically switches to landscape mode when the keyboard is opened.
For more information about using the QWERTY keyboard, see Using the Sliding QWERTY Keyboard on page 26.
Section 2B. Entering Text

Onscreen Keyboards

For single-handed text input in portrait mode, you can use one of the finger-friendly onscreen keyboards: Full QWERTY and Phone Keypad.
1. When you use a program or select a field that allows you to enter text or numbers, the Input Panel icon
becomes available at the bottom center of the screen.
2. Tap the Input Selector arrow (that appears next to the Input Panel icon) to open the Input Method menu
where you can select an onscreen keyboard to use for entering text.

Input Method menu

3. After selecting a type of onscreen keyboard, the selected keyboard layout is displayed on the screen for

you to use. Note

When in landscape mode, Phone keypad is not available.

Other Input Methods

In the Input Method menu, you can also choose from other available input methods by tapping Other Input Methods. For more information about using these input methods, see Help on your device.
Using the Sliding QWERTY Keyboard
After opening the sliding QWERTY keyboard, you can adjust the angle of the device screen to minimize glare and reflection.
Adjusting the LCD Screen Angle
The maximum tilting angle of the screen is 50 degrees. Do not force the screen to tilt further than the maximum tilting angle as it will break the device.

50 angle

Before you retract the screen, please be sure to adjust the screen angle back to the original horizontal position.

Adding a Push Web Page

You can add up to four push Web pages for quick access on the Internet tab.
1. On the Internet tab, touch Add a new push page. 2. On the New Push Page screen, you can select a bookmark and add it as a push page, or you can enter
a title name and the address (URL) of a desired website.
3. From the Frequency choices, select a time interval for automatically updating the push page, and then

touch Save.

Push Internet Settings
Set your device to automatically update your push Web pages on the Internet tab to ensure that you are browsing the most recent information that is available on your favorite websites. The updated push pages are cached in the device memory so that they load faster in Opera Mobile. To change the auto update time for your push Web pages:
1. On the Internet tab, touch Menu > Schedule Settings. 2. Under Day and Time, select the day or days you want to auto update your push Web pages, and then

specify the update time.

3. Scroll down the screen to the Frequency section, and then touch the update time below each of your push
Web pages to set the time interval for automatic updates.
4. Tap Done to return to the Internet tab.
To enable or disable Push Internet:
1. On the Internet tab, touch Menu > Data Settings. 2. Touch the OFF/ON slider to enable or disable the following options:

Push Internet. Roaming.

Enable (default) or disable Push Internet.
Enable this option if you want to update your push Web pages and bookmarks even when you are roaming. This may incur additional data charges. This option is disabled by default.

Photos and Videos

The Photos and Videos tab lets you flip through your photos and video clips and view them full-screen. From this tab, you can also launch the camera so you can take pictures and record video clips.
the screen to view or play it full-screen.
1. To flip through photos and videos, swipe your finger up or down the screen. Touch the photo or video on 2. Touch Album to open the Album program. See Viewing Photos and Videos on page 105 for details. 3. Touch Slideshow to view the photos as a slideshow. If a video is selected, touch Play. 4. Touch the video camera icon to shoot video. 5. Touch the camera icon to take a photo.
The file formats that can be viewed on the Photos and Videos tab are the same as the Album program. To transfer media files from a computer and view them on the Photos and Videos tab, copy or synchronize them to a folder under \My Device (the device memory) or \Storage Card.

To view information about your device, tap Menu > Device Information on the Phone screen. Your Sprint phone number is the same for both CDMA and GSM (international roaming).
Making Calls from the Phone Screen
The Phone programs Smart Dial feature makes it easy for you to call a phone number or contact. When you start entering a phone number or contact name, Smart Dial automatically searches and sorts the contact entries in Contacts and the phone numbers in Call History (including incoming, outgoing, and missed calls). You can then select the desired number or contact to call from the filtered list. You can enter the first letter of the name or number of a contact. Smart Dial will search for contact phone numbers and the first character of a contact name as well as from the character that appears after a space, dash, or underscore in a contact name. For example, if you tap , which is associated with [a, b, and c] on the Phone keypad, contact names such as Ben Miller, George Adams, John-Carter, Carter, Ellen, Dixon, Allan, Thomas_Clark, JaneCampbell would appear as matches. If the matching list is long and you want to narrow down the search further, enter another letter. Using the same example above, if you continue to tap 3 which is associated with [d, e, f], the matching list will be narrowed down to the following names: Ben Miller, George Adams, Carter, Ellen, Dixon, Allan.
Section 2D. Using Phone Features
Calling a Phone Number or Contact
1. Press the Talk key to display the Phone screen. 2. Begin entering the first few numbers or characters by tapping the keys on the Phone keypad. As you
enter numbers or letters, the Smart Dial panel will display matches found. If you tapped a wrong number or character, tap the entire entry, tap and hold. to erase each subsequent digit or character. To erase

3. Tap

to close the Phone keypad and to see if there are more matching numbers or contacts in the Smart Dial panel. To browse through the filtered list, flick through the list or slide your finger up or down the list slowly.

Smart Dial panel

4. To call a number or contact, either:
Tap the desired phone number or contact from the list. Call a different phone number associated with the displayed contact by tapping the contact card icon ( ) at the right side of the contact name. On the Contact Details screen, tap the number you want to call.

Sending Appointments

Sending a Meeting Request
Use Calendar to schedule meetings via email with contacts who use Outlook or Outlook Mobile.
1. Open the Calendar screen, and then create an appointment or tap Menu > Edit to open an appointment. 2. Tap Attendees, and then tap Add Required Attendee or Add Optional Attendee and add the contacts whom you

want to invite. Note

You can specify whether an attendee is required or optional only if your device is connected to a Microsoft Exchange 2007 server. Otherwise, all attendees are designated as required. For more information, see Managing Meeting Requests on page 165.
3. When you have finished adding attendees, tap Done. 4. Tap ok to send.
To choose the email account to use for sending meeting requests, tap Menu > Tools > Options. > Appointments tab. Tap the Send meeting requests via box and choose to send via your Outlook Email, Internet email (POP3/IMAP4), or Windows Live account. If youre sending the meeting request using your Outlook Email account, it will be sent to the attendees the next time you synchronize your device with your computer or Exchange Server. When attendees accept your meeting request, the meeting is automatically added to their schedules. When their response is sent back to you, your calendar is updated as well.
Using Notes, you can create handwritten and typed notes, record voice notes in WAV format, convert handwritten notes to text for easy readability, and more. To create a note:
1. Tap Start > All Programs > Notes. In the note list, tap New. 2. Use the sliding QWERTY keyboard or choose an onscreen keyboard to enter your text.
For more information about using the sliding QWERTY keyboard or onscreen keyboard, see Entering Text on page 24.
3. When finished, tap ok to save and return to the note list.
To select handwritten text, tap and hold next to the writing. As soon as dots appear, and before they form a complete circle, quickly drag across the writing. If a letter crosses three ruled lines, it is treated as a drawing rather than text.

To draw in a note:

1. Create or open a note file. 2. Use the stylus to draw on the screen. A selection box then appears around your drawing. 3. Tap ok to save.

Auto Focus

Auto Focus sets the focus on the object at the center of the screen and is available for all capture modes. By default, touching the Virtual Camera button ( ) activates Auto Focus and a flashing white bracket ( ) appears in the center of the screen. When focus is set, the bracket changes to a steady green bracket ( ), and then the Camera takes the photo or starts to record the video.

Touch Focus

Touch Focus allows you to focus on a particular area of the screen. Touch Focus is enabled by default and is only available when you are using Photo or Contacts Picture mode. Note
To disable Touch Focus, see Settings on the Advanced Options Screen on page 104.

To use Touch Focus:

1. Set the Camera to Photo or Contacts Picture mode.

the selected area. Note

If you tap outside the effective focus area, a white box appears to indicate the area where you can use Touch Focus.
3. Touch to activate Auto Focus on the selected area and take the photo. See Auto Focus on page 100 for

more information.

4. To move the Touch Focus indicator back to the center of the screen, tap
Capturing Photo or Recording Video
By default, the Camera automatically takes the shot or starts capturing video after you have set the focus.
In Photo or Contacts Picture mode, touch the Virtual Camera button ( focus is set, the Camera automatically takes the shot.
) to activate Auto Focus. When
In Video or MMS Video mode, touch the Virtual Camera button ( ) to activate Auto Focus. When focus is set, the Camera automatically starts recording. Touch the Virtual Camera button again to stop recording. In Picture Theme or Panorama mode, touch the Virtual Camera button ( ) to activate Auto Focus. When focus is set, the Camera automatically takes the first shot. Do the same for each shot you need to take.
After capturing a photo or recording video, the Review screen is displayed. Tap one of the following icons at the bottom of the screen: Icon Function
Back. Return to the live camera screen.
View. View the captured image or video in the Album program. Delete. Delete the captured image or video. Send. Send the captured image via email or picture messaging. You can
also send a captured video via email or video messaging.
Assign to Contact. After capturing in Contacts Picture mode, tap this icon to assign the photo to a selected contact.
2. Touch the area on the screen that you want to focus. The Touch Focus indicator (

) positions itself on

Onscreen Controls and Indicators
Tap to display onscreen controls and indicators.
1. Album. Open the Album program to view your captured photos and video clips. See Viewing Photos and
Videos on page 105 for details.

If you have previously opened Windows Media Player and searched for media on your computer, you will not be prompted to search your computer.
3. On the Device Setup dialog box, enter a name for your device and click Finish. Windows Media starts
synchronizing the music files in the computer with the device.
4. Click Stop Sync and then on the left panel of Windows Media Player, right-click the name of your device

and click Set Up Sync.

5. Select the playlist(s) that you want to sync between your computer and device, and then click Add.
On the Device Setup dialog box, make sure that the Sync this device automatically check box is selected.

6. Click Finish.

The files will begin synchronizing to your device. The next time you connect your device to your computer while Windows Media Player is running, synchronization will start automatically.
Synchronizing Content Manually to Your Device 1. If you have not set up media synchronization between your device and computer, follow steps 1 to 3 in
Synchronizing Content to Your Device Automatically.
2. Click the Sync tab on the Windows Media Player of your computer. Select a Playlist or a Library on the left
panel of the Windows Media Player.
3. From the Content List, drag the media files that you want to sync to your device and drop them to the

Sync List.

1 Playlists and Library List 2 Content List 3 Sync List
4. Click Start Sync to start synchronizing the selected files to your device.
Use Windows Media Player 11 or higher on your computer to synchronize media files to your device. Audio files copy faster if Windows Media Player is configured to automatically set the quality level for audio files copied to your device. For more information, see the Windows Media Player Help.
In Windows Media Player Mobile, you can create a new playlist by saving the current Now Playing playlist and giving it a new name. To save a new playlist:
1. If you are not on the Library screen, tap Menu > Library. 2. Tap to select a category (for example, My Music or My Playlists). 3. Select a media file that you want, and then tap Menu > Queue Up. This adds the file to the Now Playing list.
Repeat this step until you have added all desired media files to the Now Playing list. Note
You cannot select multiple files at the same time.
4. After adding the media files, tap Menu > Now Playing. 5. On the Now Playing screen, tap Menu > Save Playlist. 6. Enter the playlist name, and then tap Done. 7. To play back the playlist you created, tap My Playlists in the Library, select your playlist, and then tap Play.

notification for different events.
Today Customize the appearance and the information that are shown on Windows Mobiles
Today screen. (You will not see the Today screen when the TouchFLO 3D Home screen is enabled. To disable the TouchFLO 3D Home screen so that the Today screen can be displayed,tap Start > Settings > All Settings > Personal tab > Today > Items tab, and then clear the TouchFLO 3D check box.)
Voice Command Choose which functions you want to access with voice commands.

System Tab

About See basic information such as the Windows Mobile version and type of processor used
on your device. You can also specify a name for your device.
Auto Volume Control Automatically adjust the recording volume to an even level. Certificates See information about certificates that are installed on your device. Clear Storage Reset your device to factory default settings. Clock & Alarms Set the device clock to the date and time of your locale or to a visiting time zone when youre traveling. Alarms can also be set at specified days and times of a week. Customer Feedback Send feedback to the Customer Experience Improvement Program of

Microsoft.

Device Information See information about the firmware version, hardware, identity, and the duration
of calls made on your device.
Encryption Encrypt files on your storage card. Encrypted files will only be readable on your device. Error Reporting Enable or disable the device's error reporting function. When this function is enabled and a program error occurs, technical data about the state of the program and your computer will be logged in a text file and delivered to Microsoft's technical support if you choose to send it. External GPS Set the appropriate GPS communication ports, if required. You may need to do this when there are programs on your device that access GPS data or you have connected a GPS receiver to your device. See Help for details. G-Sensor Recalibrate the G-Sensor of the device. Use when autorotate or the Teeter game is not working properly. Managed Programs Displays the programs that were installed on your device using System Center Mobile Device Manager. Memory Check the device memory allocation status and storage card information. Power Check the remaining battery power. You can also set the brightness of the backlight and
timeout for turning off the display (switching device to Sleep mode) to conserve battery power.
Regional Settings Set the regional configuration to use, including the format for displaying
numbers, currency, date, and time on your device.
Remove Programs Remove programs that you installed on your device. Screen Recalibrate the screen, apply ClearType, and change the screen text size. Task Manager Stop running programs and set the ( ) button to end programs immediately when you tap the button. For more information, see Using Task Manager on page 119. TouchFLO Set the device to vibrate when you tap the tabs, links, or other onscreen items of supported applications.

To switch back to a running program:
Tap the program name in the Quick Menu. or On the Task Manager screen, tap and hold the program name on the Running tab, and then tap Activate.
1. Tap Start > Settings > Sound.
To configure the Exit button: You can configure the Exit button ( ) to shut down running programs when the button is tapped, or to just temporarily close the program screen but keep the program running.
1. On the Task Manager screen, tap the Button tab. 2. Select the Enable the X button to end running programs check box.
When the Enable the X button to end running programs check box is not selected, tapping the Exit button will only close a program screen. The program is not ended and continues to run in the background.
3. Choose the action for shutting down programs (by tapping the

button).

button, or by tapping and holding the

4. Tap ok.

To close running programs from the Task Manager:
1. On the Task Manager screen, tap the Running tab. 2. Do one of the following:
Select the check box of the programs that you want to close, and then tap Stop Selected. Tap Stop All to close all programs in the list. Tap Menu > Stop All but Selected to close all programs except those which check boxes are selected.
You can also close running programs from the Quick Menu on the Home screen. See Quick Menu on page 21 for details.
To add a running program to the exclusive list: If you add a running program to the Exclusive Programs List, it will not be closed when you tap Stop Selected or Stop All and will not be listed in the Quick Menu on the Home Screen.
1. On the Task Manager screen, tap the Running tab. 2. Tap and hold the program name, and then tap Add Exclusive.
To remove a program from the exclusive list, tap the Exclusive tab, select the check box of the program, and then tap Remove.
To set the sorting preference and program icon size in the Quick Menu:

Select Never ask and the Allow roaming check box to always allow data roaming without prior notification. Select Never ask and then clear the Allow roaming check box to always disable data roaming. Select Always ask to enable the Data Roam Guard to always display a confirmation message and alert whenever your device enters a roaming network. Select Default to enable data roaming internationally. The Data Roam Guard may display a confirmation message and alert.
To use data services when Data Roam Guard is active: When a notification message appears informing you that data roam charges may apply:
Tap Roam or OK to allow data roaming. Tap Cancel if you don't want to allow data roaming.
If this is your first time using data roaming, the Data Roam Guard will display a second message, informing you about how to change the notification setting.

Section 3B

Web and Data Services
Ways of Connecting to the Internet (page 140) Getting Started With Data Services (page 142) Navigating the Web (page 145) Using Windows Live (page 149) Google Mobile App (page 152) Using RSS Hub (page 154) Accessing Sprint Instant Messaging (page 157) Email Messaging (page 158) Working With Company Email and Meeting Appointments (page 162) Using Your Device As a Modem (page 167) Using Remote Desktop Mobile (page 168)
Your device allows you to wirelessly connect to the Internet, and with Sprint data services, you have access to a dynamic variety of data services you will really use. Data services such as Web browsing, email, instant messaging, and
RSS feeds let you have fun, stay in touch, and stay informed no matter where you go on the Nationwide Sprint Network, on a CDMA roaming network, or on a GSM international network when traveling in other countries.
Ways of Connecting to the Internet
Your devices networking capabilities allow you to wirelessly access the Internet or your corporate network through one of the following connections:
Wi-Fi (see Connecting via Wi-Fi on page 141) Data Services (see Getting Started With Data Services on page 142)
You can also add and set up the following connections: Dial-up: A Dial-up connection is used to dial up to your Internet Service Provider (ISP) and connect to the Internet or to your corporate network. To set up a dial-up connection, tap Start > Settings > All Settings > Connections tab , tap Connections, and then tap Add a new modem connection. To get help instructions, tap and refer to the Help. VPN: A VPN connection is used to access your corporate network by using an existing Internet connection. For information about setting up a VPN connection, see the Set Up Your Email guide. Proxy: A Proxy connection is used to access the Internet using an existing connection to your corporate or WAP network. To set up a proxy connection, tap Start > Settings > All Settings > Connections tab , tap Connections, and then tap Set up my proxy server. To get help instructions, tap and search for the word proxy in Help.

Section 3E

Sprint Worldwide Wireless Service
Your SIM Card (page 188) Using Your Device in GSM Mode (page 190) Using Your SIM Cards PhoneBook (page 194) Setting GSM Services Options (page 197) Contacting Sprint (page 198) Services (page 199) Selecting a Network (page 200)
Your device allows you to roam throughout the world using both CDMA (Code Division Multiple Access) and GSM (Global System for Mobile Communications) networks. For a complete list of countries and features available, visit www.sprint.com/sww.
To use Sprint international roaming services, you must be a current Sprint subscriber. You must also meet international toll authorization and credit requirements to roam in most places outside of the United States. Depending on your overseas location and coverage, you may not have access to all features. Service may be interrupted if you change phones or phone numbers before traveling abroad.

Your SIM Card

Your device comes with a preinstalled SIM (Subscriber Identity Module) card to support roaming on compatible GSM networks. The SIM card must be activated for international wireless service prior to its initial use (outside of the United States). To activate Sprint Worldwide service:
Visit www.sprint.com/international.
Click Chat with us to talk online with a Sprint representative or
Click Email us to send an email to a Sprint representative or
Call 1-888-226-7212, option 2, to speak to a Sprint representative.
For more help with Sprint Worldwide international setup, tap Start > All Programs , scroll down the All Programs screen, and then tap International Usage to display a brief set of onscreen GSM setup instructions. Note
Your SIM card should be preinstalled. If you need to reinstall your SIM card, see Removing Your SIM Card on page 189. The SIM card included with your device contains information specific to your device and should be retained with the device for use on GSM networks.
Section 3E. Sprint Worldwide Wireless Service

Removing Your SIM Card

The SIM card comes preinstalled but can be removed if necessary.
1. Remove the back cover.
2. Remove the battery if it is installed. To remove, lift out the battery from the groove at the upper right side

Use the correct external power source. A product should be operated only from the type of power source indicated on the electrical ratings label. If you are not sure of the type of power source required, consult your authorized service provider or local power company. For a product that operates from battery power or other sources, refer to the operating instructions that are included with the product. Handle battery packs carefully. This product contains a Li-ion battery. There is a risk of fire and burns if the battery pack is handled improperly. Do not attempt to open or service the battery pack. Do not disassemble, crush, puncture, short external contacts or circuits, dispose of in fire or water, or expose a battery pack to temperatures higher than 1400F (60oC).
Section 4A. Important Safety Information

Take extra precautions:

Keep the battery or device dry and away from water or any liquid as it may cause a short circuit. Keep metal objects away so they dont come in contact with the battery or its connectors as it may lead to short circuit during operation. The phone should be only connected to products that bear the USB-IF logo or have completed the USB-IF compliance program. Do not use a battery that appears damaged, deformed, or discolored, or the one that has any rust on its casing, overheats, or emits a foul odor. Always keep the battery out of the reach of babies and small children, to avoid swallowing of the battery. Consult the doctor immediately if the battery is swallowed. Only use the battery with a charging system that has been qualified with the system per this standard, IEEE-Std-1725-2006. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage or other hazard. Replace the battery only with another battery that has been qualified with the system per this standard, IEEE-Std-1725-2006. Use of an unqualified battery may present a risk of fire, explosion, leakage or other hazard. Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service centre for inspection. If the battery leaks:
Do not allow the leaking fluid to come in contact with skin or clothing. If already in contact, flush the affected area immediately with clean water and seek medical advice. Do not allow the leaking fluid to come in contact with eyes. If already in contact, DO NOT rub; rinse with clean water immediately and seek medical advice. Take extra precautions to keep a leaking battery away from fire as there is a danger of ignition or explosion.
Safety Precautions for Direct Sunlight
Keep this product away from excessive moisture and extreme temperatures. Do not leave the product or its battery inside a vehicle or in places where the temperature may exceed 600C (1400F), such as on a car dashboard, window sill, or behind a glass that is exposed to direct sunlight or strong ultraviolet light for extended periods of time. This may damage the product, overheat the battery, or pose a risk to the vehicle.

Section 4C. Warranty, Disclaimers and Other Notices
The Company disclaims liability for removal or reinstallation of the product, for geographic coverage, for inadequate signal reception by the antenna or for communications range or operation of the cellular system as a whole. When sending your wireless device to HTC Corporation for repair or service, please note that any personal data or software stored on the device may be inadvertently erased or altered. Therefore, we strongly recommend you make a back up copy of all data and software contained on your device before submitting it for repair or service. This includes all contact lists, downloads (i.e. third-party software applications, ringtones, games and graphics) and any other data added to your device. In addition, if your wireless device utilizes a SIM or Multimedia card, please remove the card before submitting the device and store for later use when your device is returned, HTC Corporation is not responsible for and does not guarantee restoration of any third-party software, personal information or memory data contained in, stored on, or integrated with any wireless device, whether under warranty or not, returned to HTC Corporation for repair or service. To obtain repairs or replacement within the terms of this Warranty, the product should be delivered with proof of Warranty coverage (e.g. dated bill of sale), the consumers return address, daytime phone number and/or fax number and complete description of the problem, transportation prepaid, to the Company at the address shown below or to the place of purchase for repair or replacement processing. In addition, for reference to an authorized Warranty station in your area, you may telephone in the United States (888) 870-4736. THE EXTENT OF THE COMPANYS LIABILITY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT PROVIDED ABOVE AND, IN NO EVENT, SHALL THE COMPANYS LAIBILITY EXCEED THE PURCHASE PRICE PAID BY PURCHASER FOR THE PRODUCT. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS WRITTEN WARRANTY. ANY ACTION FOR BREACH OF ANY WARRANTY MUST BE BROUGHT WITHIN A PERIOD OF 18 MONTHS FROM DATE OF ORIGINAL PURCHASE. IN NO CASE SHALL THE COMPANY BE LIABLE FOR AN SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED, WHATSOEVER. THE COMPANY SHALL NOT BE LIABLE FOR THE DELAY IN RENDERING SERVICE UNDER THIS WARRANTY OR LOSS OF USE DURING THE TIME THE PRODUCT IS BEING REPAIRED OR REPLACED. No person or representative is authorized to assume for the Company any liability other than expressed herein in connection with the sale of this product. Some states or provinces do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damage so the above limitation or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. IN USA AND CANADA: HTC Corporation 5950 Corporate Dr. Houston, TX 77036

Warranty Disclaimer

Your warranty is invalidated if you open or tamper with the device's outer casing. For details about warranty coverage, see Manufacturers Warranty on page 217.

Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HTC OR ITS PROVIDERS BE LIABLE TO USER OR ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES OF ANY KIND, IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO, INJURY, LOSS OF REVENUE, LOSS OF GOODWILL, LOSS OF BUSINESS OPPORTUNITY, LOSS OF DATA, AND/OR LOSS OF PROFITS ARISING OUT OF, OR RELATED TO, IN ANY MANNER, OR THE DELIVERY, PERFORMANCE OR NONPERFORMANCE OF OBLIGATIONS, OR USE OF THE WEATHER INFORMATION, DATA OR DOCUMENTATION HEREUNDER REGARDLESS OF THE FORESEEABILITY THEREOF.

Section 4D

Copyright, Trademark, and Properietary Notices
2009 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. HTC, the HTC logo, HTC Innovation, ExtUSB, TouchFLO, HTC Touch Pro, and HTC Care are trademarks and/ or service marks of HTC Corporation. Microsoft, Windows, Windows Mobile, Windows XP, Windows Vista, ActiveSync, Windows Mobile Device Center, Internet Explorer, MSN, Hotmail, Windows Live, Outlook, Excel, PowerPoint, Word, OneNote and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Bluetooth and the Bluetooth logo are trademarks owned by Bluetooth SIG, Inc. Wi-Fi is a registered trademark of the Wireless Fidelity Alliance, Inc. Java, J2ME and all other Java-based marks are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries. microSD is a trademark of SD Card Association. Opera Mobile from Opera Software ASA. Copyright 1995-2009 Opera Software ASA. All Rights Reserved. Google, Google Maps, and YouTube are trademarks of Google, Inc. in the United States and other countries. Licensed by QUALCOMM Incorporated under one or more of the following patents: 4,901,307 5,506,865 5,267,261 5,600,754 5,490,165 5,109,390 5,544,196 5,414,796 5,056,109 5,511,073 5,267,262 5,657,420 5,504,773 5,228,054 5,568,483 5,416,797 5,101,501 5,535,239 5,337,338 5,778,338 5,710,784 5,659,569

Sprint Worldwide Services Guide

HTC Touch Pro2

www.sprint.com
2009 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners.

Table of Contents

Sprint Worldwide Wireless Service. 1
Your SIM Card. 2 Using Your Device in GSM Mode. 5 Using Your SIM Cards PhoneBook. 11 Setting GSM Services Options. 15 Contacting Sprint. 17 Services. 19 Selecting a Network. 20
Sprint Worldwide Wireless Service
Your SIM Card (page 2) Using Your Device in GSM Mode (page 5) Using Your SIM Cards PhoneBook (page 11) Setting GSM Services Options (page 15) Contacting Sprint (page 17) Services (page 19) Selecting a Network (page 20) Your device allows you to roam throughout the world using both CDMA (Code Division Multiple Access) and GSM (Global System for Mobile Communications) networks. For a complete list of countries and features available, visit www.sprint.com/sww.
To use Sprint international roaming services, you must be a current Sprint subscriber. You must also meet international toll authorization and credit requirements to roam in most places outside of the United States. Depending on your overseas location and coverage, you may not have access to all features. Service may be interrupted if you change phones or phone numbers before traveling abroad.

Your SIM Card

Your device comes with a preinstalled SIM (Subscriber Identity Module) card to support roaming on compatible GSM networks. The SIM card must be activated for international wireless service prior to its initial use (outside of the United States). To activate Sprint Worldwide service:
Visit www.sprint.com/international. Click Chat with us to talk online with a Sprint representative
Click Email us to send an email to a Sprint representative
Call 1-888-226-7212, option 2, to speak to a Sprint representative.
For more help with Sprint Worldwide international setup, tap Start > All Programs , scroll down the All Programs screen, and then tap International Usage to display a brief set of onscreen GSM setup instructions. Note
Your SIM card should be preinstalled. If you need to reinstall your SIM card, see Removing Your SIM Card on page 3. The SIM card included with your device contains information specific to your device and should be retained with the device for use on GSM networks.

Removing Your SIM Card

The SIM card comes preinstalled but can be removed if necessary. 1. Remove the back cover. Remove the stylus. (You need to temporarily remove the stylus to be able to remove the back cover.) Hold the device with both hands and the front panel facing down. Push the back cover up with your thumb until it disengages from the device and then slide it up to remove.
2. Remove the battery if it is installed. To remove, lift out the battery from the groove at the upper right side of the battery compartment.

Groove

3. To remove the SIM card, first insert the tip of the stylus into the small hole above the SIM card slot, and then push the SIM card out with the stylus. Slide the SIM card out from the slot with your thumb or finger. 4. Press the Power button to turn the device on. Your device will turn on, search for Sprint service, and then enter standby mode. If your device is not yet activated, see the Activating Your Device section of the HTC Touch Pro2 User Guide for more information. By default, your device is set to Global mode. If there is no SIM card on your device, your device will display a message to inform you that it will switch to CDMA mode. Note

Removing the SIM Card

Your devices battery should have enough charge to turn on, find a signal, set up your voicemail, and make a call. You should fully charge your battery as soon as possible. See the Charging the Battery section of the HTC Touch Pro2 User Guide for details.
Using Your Device in GSM Mode

Entering GSM Mode

By default, your device operates in Global mode. With a SIM card installed, Global mode allows your device to seamlessly switch from a CDMA network to a GSM network when you are traveling in another country and there is no CDMA service available in your location. If necessary, you can also manually change the network mode setting of your device to GSM-only mode. To change the network mode to GSM: 1. Tap Start > Settings > Menu > Phone Network Mode. 2. From the Mode of operation list, select GSM only. 3. Tap ok. Note
While in the United States, your device will operate only in CDMA mode; domestic GSM networks will not be accessible via this device.
Making and Answering Calls in GSM Mode
When traveling on international GSM networks while in GSM mode, you can place and answer calls the same as in CDMA mode. Certain features and services are not available in all countries. Visit www.sprint.com/sww for more information on services that are available while roaming.
Calling Emergency Numbers in GSM Mode
When traveling on international GSM networks while in GSM mode, you can place calls to emergency services (even if your account is restricted or Call Barring is active.)
To place calls to emergency services: 1. Press the Talk key to open the Phone screen. 2. Tap.
Plus (+) Code Dialing and Global Smart Dialing
Placing calls from one country to another country is simple with the Plus Code Dialing. When you place international calls, Plus Code Dialing automatically fills in the international access code for your location (for example, 011 for international calls placed from the United States). When the Global Smart Dialing feature is enabled, you can preconfigure the country to call. Plus Code Dialing also becomes automatic when you use Global Smart Dialing. You simply enter the 10-digit number when placing your international call. Both the + symbol and country code will automatically be prepended to the number.
Configuring Global Smart Dialing in GSM Mode

1. Press the Talk key to open the Phone screen. 2. Tap Menu, scroll down the menu, and then tap Global Smart Dialing. 3. Select the Enable Global Smart Dialing check box. 4. Select the country to which you are calling from the Dial to list. The corresponding country code will appear in the Country Code box. (You cannot change the country code.) 5. Tap Done.
Using Plus Code Dialing with Global Smart Dialing in GSM Mode
1. On the Phone screen, directly enter the 10-digit number to call. This number includes the area code (without the leading zero, if any) and phone number. 2. Tap on the Phone screen or press the Talk key to place the call. (The Phone screen will then display the complete number, including the + symbol followed by the country code and the 10-digit number. The + symbol automatically inserts the access code for international dialing.) Note
When Global Smart Dialing is not enabled, you need to manually enter the + symbol and the country code of the person you are calling. Tap and hold to enter the + symbol, and then enter the country code, followed by the city or area code and the phone number.

Direct Dial in GSM Mode

When the number you want to call (area code and phone number) contains fewer than 10 digits, you need to use direct dialing to place international calls.
To use direct dialing to place an international call:
Enter the international access code, the country code, the city or area code, and the phone number, and then tap to complete the call.
Making Calls Within a Country (Local or Long Distance Dialing)
The steps for making an international call within the same country are identical to those for calling country-to-country, except it is not necessary to enter the country code.
Calling the United States from Another Country in GSM Mode
To place a call to the United States from another country: 1. Follow the same steps in Configuring Global Smart Dialing in GSM Mode on page 6 to enable Global Smart Dialing, making sure to select the United States in step 4 of that sequence. 2. On the Phone screen, enter the area code without the leading zero, followed by the number of the person you are calling. (The area code and phone number should total 10 digits.) 3. Tap on the Phone screen or press the Talk key to place the call. (The + symbol and U.S. country code are automatically prepended to the dialed number. Also, the + symbol automatically inserts the exit code for the country from which you are calling.) Note

When Global Smart Dialing is not enabled, you need to manually enter the + symbol and the U.S. country code to place the call. Tap and hold to enter the + symbol, tap to insert the U.S. country code, and then enter the city or area code followed by the phone number.
Calling Other Countries in GSM Mode
To place a call from one country to another country: 1. Follow the same steps in Configuring Global Smart Dialing in GSM Mode on page 6. 2. On the Phone screen, enter the complete local number according to the dialing sequence used by the country to which you are calling. For instance, the standard dialing sequence used in many countries comprises the area code without the leading zero, followed by the phone number. (The complete local number should total 10 digits.)

3. Tap

on the Phone screen or press the Talk key to place the call.
Retrieving Voicemail Messages
Your device uses the same Voicemail box for both Sprint CDMA and GSM modes. To retrieve voicemail messages: 1. Enter the international access code (or if in GSM mode, tap and hold symbol appears on the Phone screen). 2. Enter followed by your 10-digit phone number. and enter your password, followed 3. When you hear the voice greeting, tap by. until a +
International Data Roaming
Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when traveling in countries in which Sprint offers data service. Data services are available on both CDMA and GSM networks; check www.sprint.com/international to determine the services available where you are traveling. Note
Prior to using your Sprint Worldwide GSM Data Services, you must establish and utilize your CDMA data services domestically on the Nationwide Sprint Network.
(The + symbol and country code are automatically prepended to the dialed number. Also, the + symbol automatically inserts the exit code for the country from which you are calling.)
Getting Started with Data Services
Before you can use Sprint Worldwide Data Services, you must first have these services activated on your account.
To activate, visit www.sprint.com/international. Click Chat with us to talk online with an International Services representative.
Click Email us to send an email to an International Services representative.
Call 1-888-226-7212, option 2, to speak with an International Services representative.
Once your services are activated, you may need to select a GSM data services provider for the country youre in. (See Selecting a Network on page 20.)
Accessing Your Email and Data Services on CDMA Networks
Since your device is set to Global mode by default, it automatically detects CDMA networks. If a data service is available on a CDMA network, you do not need to manually set your device to CDMA mode. You also do not need to select the specific carrier. Selecting a specific carrier is necessary only for providers on the GSM network. If you changed the network mode setting of your device to GSM-only mode while you are traveling, you need to set it back to Global mode or CDMA-only mode to access CDMA data services. To change the network mode from GSM to Global or CDMA-only mode: 1. Tap Start > Settings > Menu > Phone Network Mode. 2. From the Mode of operation drop-down list, select Global or CDMA only. 3. Tap ok. Visit www.sprint.com/international for a list of services available for each country.

Using Your SIM Cards PhoneBook
Your SIM card contains its own phone book that is separate from your devices internal Contacts list. You can update and maintain the SIM PhoneBook whenever your SIM card is installed on your device, even if you are not in a GSM service area. When saving a Contacts entry to your SIM card, note that only the name and number are saved. Entries stored on the card do not contain any detailed information that may be stored in the device's internal memory. To store additional information for a particular contact, such as email addresses or dates, it is important to save that information to your devices onboard memory. When a SIM card is active, the All Contacts screen that can be accessed from the TouchFLO 3D People tab will then display two types of entries:

Contacts entry SIM card

Contacts entry Phone
Each Contacts entry stored on the SIM card can use only one phone number, and the entrys name can be a maximum of 12 characters.
Adding Entries to the SIM PhoneBook
There are two ways to add new entries to your SIM cards phonebook. You can add contact entries using the Windows Mobile Contacts program or the SIM Manager.
Adding Entries Using Windows Mobile Contacts
1. Tap Start > All Programs > Contacts. 2. On the Contacts screen, tap New, and then tap SIM Contact. 3. Enter a name and phone number for the new entry. 4. Tap ok.
Adding Entries Using SIM Manager
1. Tap Start > All Programs > SIM Manager and then tap New. 2. Enter a name and phone number for the new entry. 3. Tap Save.
Copying Contacts Entries to the SIM PhoneBook
You can also copy entries from your devices Contacts to your SIM PhoneBook using either Windows Mobile Contacts or the SIM Manager.
Copying Entries Using Windows Mobile Contacts
1. Tap Start > All Programs > Contacts. 2. Tap Menu, scroll down the menu, and then tap Select Contacts. Do one of the following: Tap All to select all contacts. or Tap Several, and then in the contacts list, select only those contacts that you want to copy to the SIM Phonebook.
Copying Entries Using SIM Manager
To copy contacts to the SIM card: When you copy a contact that has several phone numbers to your SIM card, SIM Manager automatically saves each number as a separate entry on the SIM card. Each entry shows the same contact name but with an indicator appended at the end of the name. By default, /M, /W, and /H are appended to indicate mobile, work, and home phone numbers respectively. Tip
To edit the default indicators and to select which other types of numbers to save to the SIM card, tap Menu > Tools > Options and change the indicators.

1. Tap Start > All Programs > SIM Manager. 2. Tap Menu > Contacts to SIM. 3. The check boxes of all available phone numbers stored on your device are selected. Clear the check boxes of those phone numbers that you do not want to copy to your SIM card. 4. Tap Save.
3. Tap Menu > Copy Contact and then select a copy option: To SIM to copy the selected contacts from your device to your SIM card. Note that only the name and number will be saved to the card. To Contacts to copy the selected contacts from your SIM Card to your device's onboard memory.
To copy SIM contacts to your device: If you have saved contacts on your SIM card, you can copy them to the contacts list on your device. 1. Tap Start > All Programs > SIM Manager. 2. On the SIM Manager screen, you can: Select all SIM contacts by tapping Menu > Select All. or Open the sliding QWERTY keyboard or an onscreen keyboard, and use the Up or Down key of the keyboard to highlight and select a SIM contact. 3. Tap Menu > Save to Contacts.
Deleting SIM PhoneBook Entries
Use the SIM Manager to delete some or all SIM PhoneBook entries. To delete some entries from the SIM Phonebook: 1. Tap Start > All Programs > SIM Manager. 2. Tap Menu > Delete Contacts. 3. Select the check boxes of the entries that you want to delete from the SIM Phonebook. 4. Tap Delete. To delete all SIM Phonebook entries: 1. Tap Start > All Programs > SIM Manager. 2. Tap Menu > Select All. 3. Tap Menu > Delete.
Copying Text Messages to the SIM Card
When your SIM card is installed on your device, you can save text messages to your SIM card. 1. From the Home screen, slide to the Messages tab and then tap All Messages. 2. In the SMS / MMS inbox, tap a message thread. 3. The exchange of text messages between you and the sender is then displayed. Open the sliding QWERTY keyboard or an onscreen keyboard, and use the Up or Down key of the keyboard to highlight the text message that you want to copy to the SIM card. 4. Tap Menu > Copy to SIM. Notes
You cannot copy a sent text message from the thread to the SIM card. Copying text messages from your device to the SIM card results in duplicate messages when you are viewing the Inbox.
Setting GSM Services Options
There are several user options available for GSM operation under your devices Phone settings. All these options require that your device be in Global or GSM-only mode and in a GSM roaming coverage area. (See www.sprint.com/sww for a list of countries where international GSM coverage is available, and see Entering GSM Mode on page 5.) To configure GSM services options: 1. Tap Start > Settings > All Settings. 2. Tap the Personal tab, and then tap Phone > GSM/UMTS Services tab. 3. Tap the service you want to configure and then tap Get Settings. 4. Choose your desired options, and then tap ok.

The following are some of the GSM services that you can configure. GSM Services Call Barring Usage Allows you to block certain types of incoming and outgoing calls on your device. This would be useful, for example if you allowed someone to use your device for a short period of time. (See Using Call Barring (GSM) on page 17 for details.) Allows you to set caller ID options. (See Caller ID on page 19 for details.) Allows you to enable or disable call waiting. (See Call Waiting on page 19 for details.) Allows you to divert incoming calls to another specified phone number. Shows the text messages service center phone number and your voicemail number for accessing voicemail messages when you are roaming on GSM networks. (See Voicemail and Text Messages on page 20 for details.) Allows the GSM network to detect your current location via your devices built-in GPS chip. This is especially useful in emergencies. Allows the use of a TTY (teletypewriter) with the device for users who are visually or hearing impaired. The available modes are the same as in CDMA. Allows you to choose whether to synchronize the time on your device with the GSM network.
Caller ID Call Waiting Call Forwarding Voice Mail and Text Messages

Location Setting

TTY Mode

Time Synchronization

Using Call Barring (GSM)
To activate Call Barring (GSM): 1. Tap Start > Settings > All Settings. 2. Tap the Personal tab and then tap Phone > GSM/UMTS Services tab. 3. Tap Call Barring and then tap Get Settings. 4. Under Block incoming calls and Block outgoing calls, choose when you want to block phone calls. 5. Tap ok.

Contacting Sprint

Sprint Worldwide Customer Service is available to answer your questions 24 hours a day, 7 days a week. Visit www.sprint.com/international and click Chat with us to talk online with an International Services representative; or click Email us to send an email to an International Services representative; or you can call the numbers below if you need assistance. While in the United States:
Call 1-888-226-7212, option 2.
While traveling outside the United States:
Call +1-817-698-4199, option 2.
There is no charge for this call from your Sprint wireless device.
From a landline phone when outside the United States: Sprint Worldwide Customer Service can be reached from a landline phone at +1-817-6984199, option 2. Access or connection fees may apply. The toll-free numbers below can also be used to contact Sprint Worldwide Customer Service in the following countries. Country Anguilla Barbados Cayman Islands Dominican Republic France Germany Italy Mexico Trinidad and Tobago United Kingdom Note From Landline Phone 1-888-226-7212 1-888-226-7212 1-888-226-7212 1-888-226-7212 0800-903200 0800-180-0951 800-787-986 001-877-294-9003 1-800-201-7545 0808-234-6616
This toll-free service is available through ordinary landline phones and some public payphones. Additional fees may be incurred if you call this service from hotels.

Services

Caller ID
Caller ID displays the number (and name, if in your PhoneBook) of incoming calls. Caller ID in GSM mode must be enabled by the user. To enable or disable caller ID: 1. Tap Start > Settings > All Settings. 2. Tap the Personal tab and then tap Phone > GSM/UMTS Services tab. 3. Tap Caller ID and then tap Get Settings. 4. Select Everyone, No one, or Only to contacts and tap ok.

Call Waiting

Call Waiting notifies you of an incoming call even while youre in a call. You can then accept, reject, or ignore the incoming call. Unlike Call Waiting in CDMA mode, Call Waiting in GSM mode must first be activated. To use Call Waiting Internationally: 1. Tap Start > Settings > All Settings. 2. Tap the Personal tab and then tap Phone > GSM/UMTS Services tab. 3. Tap Call Waiting and then tap Get Settings. 4. Select the Notify me option and tap ok.
Voicemail and Text Messages
To activate voicemail settings: 1. Tap Start > Settings > All Settings. 2. Tap the Personal tab and then tap Phone > GSM/UMTS Services tab. 3. Tap Voice Mail and Text Messages and then tap Get Settings. 4. The text messages service center number and your voicemail number are then displayed. To change the voicemail number, open the sliding QWERTY keyboard or an onscreen keyboard, and then use the keyboard to enter a new number. 5. Tap ok. Note
The voicemail number is automatically set up when you receive your device. You will probably not need to change it unless otherwise instructed by your carrier.

Selecting a Network

To access your email and browse the Web when traveling, you may need to manually select the carrier that provides Sprint service in your location. You can find a list of carriers for each country where GSM data service is offered at www.sprint.com/sww. Then, follow the instructions below to select the appropriate carrier network on your device. To select a GSM data service for a specific country: 1. Tap Start > Settings > Menu > Phone Network Mode. On the Network tab of the Phone settings screen, the Current Network field displays a description of the currently active network. 2. From the GSM Network selection field, select Automatic or Manual. 3. Tap Find Network.
4. Tap ok to complete the process and save the new settings. Note

When traveling, it may be necessary to select a new compatible GSM data service carrier each time you enter a new country.
Viewing Your Preferred Networks
1. Tap Start > Settings > Menu > Phone Network Mode. On the Network tab of the Phone settings screen, the Current Network field displays a description of the currently active network. 2. From the GSM Network selection field, select Manual. 3. Tap Set Networks. To add a new preferred network: 1. Repeat steps 1 - 3 from Viewing Your Preferred Networks to access the Phone: Preferred networks screen. 2. Tap New Network. 3. Select Add a network from the list, browse through the available list, and then tap a network. 4. Tap ok. (This newly added network then appears on the Phone: Preferred networks screen.)
If you selected Automatic in step 2, the system will provide the best available network in your area and then assign it to your device. If you selected Manual in step 2, you will need to choose from the onscreen list of available networks and then manually make the assignment. Tap to highlight an available network and then tap OK. The settings are then sent to the network.