network space 2

D es i g n b y N e i l P o u lto n

Gigabit Ethernet USB 2.0

Home Network Storage

Home Storage

With the LaCie Network Space 2, youre not simply storing files from your computer, youre storing files from all over your home. Imagine all of the data spread across your home computers now stored safely in one place. Connect the Network Space 2 through the Ethernet port to a computer or to a router, and share and store all of your media files from anywhere in your house, with the read and write speeds that you need. You can even back up multiple computers to ensure that your files are safe.

Home Entertainment

Its easy to access the LaCie Network Space 2 from any computer connected on the local network or any networked equipment thats UPnP/DLNA certified (like your PlayStation3 or Xbox). At home, networked computers can access the iTunes library or stored photos and everyone can stream music or videos to a networked UPnP AVcertified player or adapter.

Easy To Use

The included LaCie Network Assistant allows you to quickly start using your product after completing a few short steps. This helps the Network Space 2 to be user-friendly and incredibly easy to use just like a classic LaCie hard disk. The Network Space 2 even comes with a customizable dashboard for advanced administration. You can even access your torrent downloads, or automatically import pictures when your computer is switched off!

Designed for Your Home

Designed exclusively for LaCie by Neil Poulton, the compact Network Space 2 has a fashionable, mirror-polished black finish with a unique distinguishing feature a cool, blue LED strip on its underside that creates an ambient glow. The Network Space 2 is fanless and quiet, helping it consume significantly less power than competing hard drives, helping it to be more environmentally friendly.
1400 movies or 300,000 songs or 300,000 photos**
Easy to use Centralize, share, and back up your files ccess and download files, even with your A computer turned off Create accounts for everyone in your household***
Control Your Network Space 2 with LaCies Dashboard
For reference only. The screenshot above shows the download window.

Customizable Widgets

With LaCies user-friendly dashboard, configuring and administrating your Network Space 2 is easy. You can access network and drive information, back up and copy files, manage user accounts, download torrents, or monitor your drives capacity. The Network Space 2 has a built-in power management widget, which lets you control both the light on your drive, as well as your drives Eco Mode, which saves you money and helps the environment.
User-friendly Everything you need in one interface Personalize the widget-based interface Accessible from anywhere

Features

Can be used as a USB hard drive Access your files from anywhere LaCie Network Assistant for easy access and configuration LaCie widget-based Dashboard helps you manage your drive Superior performance: up to 65MB/s read speed iTunes server: store your music and stream it to local computers Download torrents even with your computer turned off UPnP/DLNA: stream your favorite media to your TV Automatic backup included with LaCie Backup Assistant Time Machine compatible Dedicated power management widget helps save energy Create up to six private accounts

USB port to connect hard disk, flash drive, printer, or digital camera

Ethernet port

USB device port to connect to the computer

Box Content

LaCie Network Space 2 Ethernet cable USB cable External power supply Utilities CD-ROM Quick Install Guide
Enjoy All of Your Media, Wherever You Are

MacBook

Minimum System Requirements
Computer with a USB port Computer with an Ethernet network adapter Latest version of Windows XP Windows Vista, Windows 7 / , Mac OS X 10.5, 10.6 / Linux 2.6 Minimum free disk space: 600MB recommended Ethernet switch or router 10/100/1Gb. Web browsers: Internet Explorer 7.0, Firefox 3.0, Safari 3.0, or Chrome 2.0 or higher

LaCinema Classic HD

Router

LaCie Network Space 2

Item Number Capacity* Interfaces USB Port

301515 1TB

301516 2TB
Gigabit Ethernet 10/100/1000 Mbits**** and USB 2.0 Transfer and back up files to/from an external hard disk Add capacity Upload photos from a camera Share a printer NAS performance through Ethernet: up to 65MB/s in read; up to 35MB/s in write DAS performance through USB: up to 30-35MB/s 117 x 193 x 45 mm / 4.6 x 7.6 x 1.8 in. 950 g / 33.5 oz. 2-year limited
Transfer Rate Dimensions (WxDxH) Weight Warranty
*1TB (Terabyte) = 1000GB. 1GB = 1,000,000,000 bytes. Total accessible capacity varies depending upon operating environment (typically 10-15% less). **Calculations are based on 3MB/photo, 3MB/three-minute MP3 song, and 700MB/movie encoded in MPEG-4 or equivalent codec. ***Up to six private shares available. ****Transfer rates depend on file sizes and formats, LAN configuration and other factors. Typical transfer rate in wired Gigabit Ethernet network can be up to 65MB/s. Speed depends on the file sizes and formats and LAN configuration. Typical transfer rate for USB and Ethernet interfaces. 1Gb is preferred to get full speed. 2010, LaCie. The LaCie logo is a trademark of LaCie. Other product and brand names UP UP TO mentioned herein may be trademarks or registered trademarks of their respective owners. TO Specifications and appearance are given as guidelines and are subject to change without notice. 65 MB/s 65 MB/s www.lacie.com SPEED SPEED 100211 v 1.0 R R E N T i T U NE S TO S E RV E R D O W N LOA D

iTUNES MEDIA SERVER S T REAMING TORRENT ETHERNET DOWNLOAD SPEED MEDIA B ACCESS ET HERNET BACKUP ECO-FRIENDLY REMOTE ACK U P STREAMING SPEED

ECO-FRIENDLY

REMOTE ACCESS

UPnP DLNA

ROHS Compliance

This product is ROHS compliant (European Directive 2002/95/EC on the Restriction of Hazardous Substances). This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designed collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service, or the shop where you purchased the product. CAUTION: Modifications not authorized by the manufacturer may void the users authority to operate this device.

Changes

The material in this document is for information only and subject to change without notice. While reasonable efforts have been made in the preparation of this document to assure its accuracy, LaCie assumes no liability resulting from errors or omissions in this document, or from the use of the information contained herein. LaCie reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes.
Canada Compliance Statement
This Class A digital apparatus meets all requirements of the Canadian InterferenceCausing Equipment Regulations.
CAUTION: A shielded-type power cord is required in order to meet FCC emission limits and also to prevent interference to the nearby radio and television reception. It is essential that only the supplied power cord be used.
Health and Safety Precautions
Only qualified persons are authorized to carry out maintenance on this device. Read this User Manual carefully and follow the correct procedure when setting up the device. Do not open your LaCie Network Space or attempt to disassemble or modify it. Never insert any metallic object into the drive to avoid any risk of electrical shock, fire, short-circuiting or dangerous emissions. Your LaCie Network Space contains no userserviceable parts. If it appears to be malfunctioning, have it inspected by a qualified LaCie Technical Support representative. Never expose your device to rain, or use it near water, or in damp or wet conditions. Never place objects containing liquids on the LaCie Network Space, as they may spill into its openings. Doing so increases the risk of electrical shock, short-circuiting, fire or personal injury.

IMPORTANT INFO: 1GB = 1,000,000,000 bytes. 1TB = 1,000,000,000,000 bytes. Once formatted, the actual available storage capacity varies depending on operating environment (typically 10-15% less).

Introduction page 4

1.Introduction
Congratulations on your purchase of a LaCie Network Space, Design by Neil Poulton. Designed to satisfy the data sharing and backup needs of home users, the LaCie Network Space sets up quickly and has easy-to-use browser-based administration.

Sharp Design

The clean lines, glossy black finish and cool blue glow of the LaCie Network Space are equally at home in the office or nestled in with an entertainment center. The USB expansion port is located in the front for easy access and cooling vents on the underside ensure long-lasting reliability and quiet operation.

Media Server

As soon as it is connected to your network, your LaCie Network Space can share your media files with compatible UPnP AV devices, including computers using iTunes. Just drag media files into the openshare folder and enjoy your media on your network.
Easy Access & Administration
The new user-friendly LaCie Network Assistant (included) makes setup simple and enables you to access and configure the LaCie Network Space or other LaCie drives on your network. The LaCie Network Space is compatible with Mac, Windows and Linux machines, making it easy for anyone on the network to connect. Browser-based administration pages are straight-forward and easy to understand.

Quick Links

Click a topic:
Setting Up Your LaCie Network Space Accessing and Managing Files Administering Your LaCie Network Space Troubleshooting

Introduction page 5

1.1. Box Content
Your package contains the LaCie Network Space and an accessories box containing items 2-5, listed below: 1. LaCie Network Space 2. Ethernet cable 3. Power supply 4. Utilities CD-ROM 5. Quick Install Guide 2 IMPORTANT INFO: Please save your packaging. In the event that the LaCie Network Space should need to be repaired or serviced, it must be returned in its original packaging. 3 1

network space v1.0

DESIGN BY NEIL POULTON

network space

User Manuals and LaCie Utilities

LaCi e

, all rights

2316 reser ved. 71

Quick Install Guide

Introduction page 6

1.2. Minimum System Requirements

Windows Users

Windows 2000, Windows XP (SP1 & SP2) or Windows Vista CD-ROM drive Ethernet router Web browser (Internet Explorer, Safari, Firefox, Opera)

Mac Users

Mac OS X 10.3 or later CD-ROM drive Ethernet router Web browser (Safari, Firefox, Opera)

Linux Users

Linux 2.4 or later CD-ROM drive Ethernet router Web browser (Firefox, Opera, Konqueror)
IMPORTANT INFO: The LaCie Network Spaces performance can be affected by such external forces as network activity, hardware, distance and setup.
IMPORTANT INFO: For optimal performance, use a Gigabit Ethernet router and a Gigabit Ethernet board in your host computer.

Introduction page 7

1.3. Views of the LaCie Network Space

Front View

USB Expansion and Backup Port
The USB port on the front of the LaCie Network Space is used to connect another external USB hard drive or USB key. Using the Backup menu on the administration page, you can to back up shares on your LaCie Network Space to the external disk or import data to the LaCie Network Space external hard disk. It is also possible to use the LaCie Network Space to back up an external USB hard drive. Connected hard disks are accessed similarly to shared folders. See sections 3.2. Connecting External USB Hard Disks and 4.3. Backup for more information. IMPORTANT INFO: Do not connect the LaCie Network Space directly to your computer via the USB port. The USB port is intended only for connection of other USB storage devices.

USB port

Rear View
1. Power switch 2. Power input connection 3. Ethernet port 3

Setup page 8

2.Setting Up Your LaCie Network Space
Follow these steps to getting your LaCie Network Space up and running: Step 1 Section 2.1. Turn the Drive On Step 2 Section 2.2. Connect the Ethernet Cable Step 3 Section 2.3. Connect with LaCie Network Assistant

Setup page 9

2.1. Turn the Drive On
The power supply kit is composed of two cables: one cable (A) connects to the LaCie drive; and the other cable (B) connects to a power outlet, such as a wall outlet or a surge protector. 1. Connect Cable A to the LaCie Network Space. 2. Connect Cable B to the power supply brick (C). 3. Connect Cable B to a surge protector or wall outlet. 4. Turn on the drive by moving the power switch on the back of the drive to the on position. The LaCie Network Space system may take up to 30 seconds to boot up. CAUTION: Only use the AC adapter supplied with your specific LaCie device. Do not use a power supply from another LaCie device or another manufacturer. Using any other power cable or power supply may cause damage to the device and void your warranty. Always remove the AC adapter before transporting your LaCie drive. Failure to remove the adapter may result in damage to your drive and will void your warranty. C A B

TECHNICAL NOTE: You may use your LaCie drive when in a foreign country thanks to its 100-240 Volt power supply. To be able to use this feature, you may need to purchase an appropriate adapter or cord. LaCie accepts no responsibility for any damage to the drive resulting from the use of an inappropriate adapter. Using an adapter other than one authorized by LaCie will void your warranty.

Setup page 10

2.2. Connect the Ethernet Cable
Unlike regular desktop hard drives, the LaCie Network Space is only accessible when attached to your network with the Ethernet cable and does not connect directly to your computer with a USB cable.
To connect the Ethernet cable:
1. Turn the drive on. See 2.1. Turn the Drive On. 2. Connect the Ethernet cable to the Ethernet port on the back of the LaCie Network Space. 3. Connect the other end of the Ethernet cable into an available Ethernet out port on your router or hub (refer to your router or hubs documentation if necessary). Allow a few moments for your network to recognize the drive. Now move on to step 3, section 2.3. Connect with LaCie Network Assistant. IMPORTANT INFO: Do not connect the LaCie Network Space directly to your computer via the USB port. The USB port is intended only for connection of other USB storage devices. Router or hub

Figure 2.2

Gigabit Ethernet Cables And Connectors
The Ethernet cable used to connect your LaCie Network Space to your network device looks like this:
The ends of the Ethernet cable are the same and either end can be connected to the LaCie Network Space or your router.

Setup page 11

2.3. Connect with LaCie Network Assistant
LaCie Network Assistant detects all network attached storage devices on your network and gives you easy ways to connect to or configure them. Once installed and running, Network Assistant will appear in your task bar (Windows users, Fig. 2.3-A) or in the menu bar (Mac users, Fig. 2.3-B) and automatically search for storage devices on your network. When a new device is found, an info bubble containing the name of the device will appear. When Network Assistant finds your LaCie Network Space, you can connect to any of the shares on the LaCie Network Space, log in to the NAS administration page, or configure the LaCie Network Spaces network settings, all from the Network Assistant menu. LaCie Network Assistant Icon
Install LaCie Network Assistant:
1. Insert the LaCie Network Space CD-ROM into your computers CD-ROM drive. 2. Windows users, the CD should appear in My Computer. Mac users, the CD should appear on the desktop. Double-click the CD icon, then double-click LaCie Network Assistant Setup. 3. Follow the Wizard to complete installation.

Setup page 14

2.5. Disconnecting the LaCie Network Space (Ethernet Connection)
Move the power switch to the off position. The system will shut down and power off. When the shutdown process is complete, you can safely remove the Ethernet cable. The shutdown process can take more than 30 seconds to complete. When the blue light turns off, the drive has shutdown. IMPORTANT INFO: Any data transfers underway during a shut down will be interrupted and data may be lost. Make sure no users are connected or transferring data to or from the LaCie Network Space before shutting down.

Administration page 15

3.Accessing and Managing Files
The LaCie Network Space has two permanent shares (similar to folders) a password-protected share called myshare and a public one called openshare that anyone connected to the network can access. You can also connect an external hard drive to use as a backup for your LaCie Network Space or as additional storage. External drives appear as separate shares and are accessible by anyone on the network. Use LaCie Network Assistant to access your shared folders for the first time.

Access Summary

Admin Account
Password can be modified Required to access myshare Required to access both myshare and openshare via FTP

User Account

Username and password can be modified Required to access openshare via FTP
3.1. Accessing Shared Folders
When your computer is connected to your local area network, LaCie Network Assistant will help you quickly connect to the shared folders (myshare and openshare) on your LaCie Network Space and, if you like, make those folders immediately available every time to you log on to your computer.

Myshare

Admin login required locally and remotely via FTP

Openshare

Accessible to any user on the local network with no login required User or admin login required for remote access via FTP
To access shared folders:
1. Open LaCie Network Assistant (LNA). Click on the LNA icon in the system tray (Windows users) or menu bar (Mac users). 2. Select openshare or myshare from the LNA menu. The list of shares will open in a Windows Explorer or Mac Finder window. TECHNICAL NOTE: You may need to enter the username and password for myshare. The defaults are: Username: admin Password: admin Your system may remember this information and might not ask for it during the same session. No password is required for openshare. See section 4.2.6. Edit Accounts for information on changing the User account information. 3. Simply drag and drop files to and from this window, just like a regular folder.

USB Share

To Map Shared Folders (Windows Users)
1. In an Explorer window, in the menu bar, select Tools and then Map Network Drive (Fig. 3.1-A). 2. Select MyShare. 3. Repeat process for other shares. 4. You will then have access to your share from an Explorer window.

Administration page 18

4.Administering Your LaCie Network Space
The LaCie Network Space features an easy-to-use Web-based tool for configuring the drive and administering users, referred to here as the NAS (Network Attached Storage) Administration Page. Accessing the NAS Administration Page is easy using a browser or LaCie Network Assistant. When you log in as admin, you will see a series of blue navigation links on the left side of the page (Fig. 4) to help you navigate and configure the LaCie Network Space: Section 4.1. Accessing the NAS Administration Page: Log in to your LaCie Network Space to make changes Section 4.2. Configuration: Make system settings, edit user accounts and turn the blue light on and off Section: 4.3. Backup: Back up data to an external hard disk or from an external hard disk to the LaCie Network Space Section 4.4. Disk: View LaCie Network Space disk information, attached external hard disk information and format the LaCie Network Space disk Section 4.5. Support: Enable/disable FTP access, restart the machine, rebuild and scan the media database, view/ download/clear the system log and access documentation Figure 4

Administration page 19

4.1. Accessing the NAS Administration Page
The NAS administration page can be accessed using LaCie Network Assistant or by entering the IP address or name of the LaCie Network Space in a browser. NOTE: The IP address of your LaCie Network Space can be found by clicking on the Network tab of the LaCie Network Assistant network configuration window.
Use LaCie Network Assistant
1. Click on the LaCie Network Assistant icon in the system tray (Windows users) or menu bar (Mac users) and select Web Access The LaCie Network Space login page will open in a new browser window or tab. If your browser is not open, Network Assistant will open it for you. 2. Click Login. 3. In the login dialog enter: Username: admin Password: admin

Figure 4.1-A

Use Your Browser
1. Open your Internet browser (Firefox, Internet Explorer, Safari, etc.) and type the name of your LaCie Network Space in the browsers URL (web address) field. The default name of the LaCie Network Space is Networkspace. http://Networkspace 2. Click Login. 3. In the login dialog enter: Username: admin Password: admin IMPORTANT INFO: The login name and password are both set to admin by default. The admin password can be changed, but not the login name. See section 4.2.6. Edit Accounts for more information.

Figure 4.1-B

Administration page 20

4.2. Configuration

The Configuration page (Fig. 4.2) displays basic information about your LaCie Network Space. You can modify any of the items on this page by clicking the corresponding oval Modify button on the right. Read the following sections to learn more about each of the items on the Configuration page.

Figure 4.2

4.2.1. Machine Name
The Machine Name is the name of your LaCie Network Space on your network. You can use this name to log in to the NAS administration page by entering it in your browers URL field.
To modify the Machine Name:
1. Click the corresponding oval button on the Configuration page. 2. On the Change machine name page (Fig. 4.2.1), enter a new name in the New machine name field, following the guidelines stated below the field. 3. Click Apply. Use this new machine name when accessing the LaCie Network Space with your browsers URL field. Be sure to enter the name exactly as you did on the Change machine name page. IMPORTANT INFO: Before changing the machine name, it is advised that all users disconnect from MyShare and OpenShare. Changing the machine name can take several minutes.

Figure 4.2.1

TECHNICAL NOTE: Changing the machine name will cause the language setting to revert to the default (English).

4.2.2. Windows Workgroup

Windows users can access the LaCie Network Space as a Windows workgroup computer. The Windows Workgroup listed on the LaCie Network Space must match the name of the Windows workgroup you want the LaCie Network Space to belong to.

Administration page 21

To modify the Windows Workgroup:
1. Click the corresponding oval button on the Configuration page. 2. On the Change Workgroup page (Fig. 4.2.2), enter a new name in the New workgroup name field, following the guidelines stated below the field. 3. Click Apply. The LaCie Network Space should now be accessible from My Network Places > View Workgroup Computers > Network Space. NOTE: Mac users connected to a network with Windows computers can also access shares this way by selecting in the Finder Network > [Workgroup] > networkspace where [Workgroup] is the name of the Windows workgroup. Figure 4.2.2

4.2.3. Date and Time

To modify the date and time of the LaCie Network Space:
1. Click the oval button corresponding to Current Date. 2. Set the time and date: by entering them manually using the menus by selecting one of the Synchronize time from network settings 3. Click Apply.

Figure 4.2.3

4.2.4. Language
To modify the LaCie Network Space admin page language:
1. Click the oval button corresponding to Language on the Configuration page. 2. On the Select Language page (Fig. 4.2.4), select a language from the dropdown menu. 3. Click Apply.

Administration page 22

Figure 4.2.4
4.2.5. Network Configuration
If your LaCie Network Space is connected to a hub or switch that is not a DHCP server you can make network settings manually. IMPORTANT INFO: Do not make changes to the settings on the Ethernet controller page if you are not familiar with their meanings. If the fields on the Ethernet controller page are filled when the Obtain configuration from DHCP server button is selected, you do not need to make changes.
To change network settings:
1. Click the oval button corresponding to Network Configuration on the Configuration page. 2. Click Edit. 3. Click the Configure Manually button and make changes according to the configuration of your network. 4. Click Apply. TECHNICAL NOTE: Changing the IP address will cause the language setting to revert to the default (English). Figure 4.2.5

4.2.6. Edit Accounts

There are two accounts associated with your LaCie Network Space, each serving a different purpose. The Admin account login is used to make changes to the NAS administration page and to access your private Myshare. The User account is for users who want to remotely access the openshare via FTP (once FTP service enabled). See section 4.5.1. Enabling FTP Service. The password of the Admin account can be changed, but not the username. Both the username and password of the User account can be changed.

Administration page 23

To change the Admin password:
1. Click the oval button corresponding to Admin under Edit accounts. 2. Enter the new password in the New password field, following the guidelines stated below the field. 3. Enter the password again in the Confirm password field. 4. Click Apply. NOTE: When the admin password has been changed, the administration session is closed and you will need to log in again with the new password. Figure 4.2.6-A

Figure 4.3-B

Figure 4.3-C

Administration page 26

4.4. Disk
The Disk page of the LaCie Network Space NAS administration page gives you basic information about your LaCie Network Space disk and any attached external USB hard disks. The total, used and available capacity of each disk is listed. You can also use this page to format (erase) your LaCie Network Space disk and to safely remove an attached external USB disk before disconnecting the USB cable or USB key.
4.4.1. Formatting the LaCie Network Space Disk
CAUTION: Formatting the LaCie Network Space disk will destroy all data saved on the disk. Back up important data before formatting. Your Admin settings will be saved. 1. Log in to the LaCie Network Space NAS administration page (see section 4.1. Accessing the NAS Administration Page). 2. Click Disk on the Configuration page (Fig. 4.4.1-A). 3. Click Format under LaCie Network Space drive. Click OK. 4. Read the warning and click Format if you are sure you want to proceed. Click OK. 5. A progress window will open (Fig. 4.4.1-B). Do not close this window until the The disk has been successfully formatted. message appears (Fig. 4.4.1-C). 6. Click Close Window. The main Disk page will refresh and show the formatted capacity of the LaCie Network Space disk. Figure 4.4.1-B Figure 4.4.1-A

Figure 4.4.1-C

Administration page 27
4.4.2. Safely Removing an Attached External Disk
1. Log in to the LaCie Network Space NAS administration page (see section 4.1. Accessing the NAS Administration Page). 2. Click Disk on the Configuration page (Fig. 4.4.2-A). 3. Click Safely remove the drive under External drive. Click OK. A progress window will appear (Fig. 4.4.2-B). 4. Click the Close Window button (Fig. 4.4.2-C) when it appears. It is now safe to disconnect the external disks USB cable or USB key from the LaCie Network Space. Figure 4.4.2-A

Figure 4.4.2-B

Figure 4.4.2-C

Administration page 28

4.5. Support
The Support page of the NAS administration page displays the current LaCie Network Space software version number, allows you to enable/disable FTP service, scan or rebuild the media server database, view/download/clear the system log, link to LaCies support web site and restart the machine.
4.5.1. Enabling FTP Service
FTP service enables you to access the LaCie Network Space from any computer connected to the Internet using either the Admin or User login information (for details, see the chart under section 3. Accessing and Managing Files). If you prefer to connect to your LaCie Network Space using an FTP client, you can enable FTP connection by clicking Enable under Software. Click Disable to turn off the FTP service. See Fig. 4.5.1. TECHNICAL NOTE: By default, the username and password for FTP access is ftp. These defaults can be modified, for details see 4.2.6. Edit Accounts.

Figure 4.5.1

4.5.2. Media Server
Your LaCie Network Space also includes UPnP AV media server functionality, allowing you to play your music or videos from any UPnP AV-certified player connected to the local network.
Scan the Media Server Database
The LaCie Network Space automatically scans openshare once per hour for media files. These files then appear in the list of playable files on UPnP AV devices. You can perform a manual scan at any time to cause UPnP AV devices to immediately detect media files stored in the openshare by clicking Scan on the Support page.
Rebuild the Media Server Database
Your LaCie Network Space should appear in iTunes under Shared (Fig. 4.5.2). Any iTunes-compatible files on your LaCie Network Space should appear in the library when your LaCie Network Space is selected. If files do not appear in the iTunes library, click Rebuild on the Support page (Fig. 4.5.1) to refresh the list.

Figure 4.5.2

4.5.3. System Log
If you are experiencing problems with your LaCie Network Space, customer support may ask you to view or download the System Log to help identify the issue.

Administration page 29

4.5.4. Restarting the Machine
If you need to restart your LaCie Network Space, click Restart on the Support page. Click OK. NOTE: If a server has shut down message appears, dont panic. This is a normal part of the restart process. Figure 4.5.3

Troubleshooting page 30

5.Troubleshooting
In the event that your LaCie Network Space is not working correctly, please take a look at the Troubleshooting section on the following pages and at the FAQs published on our web site www.lacie.com. One of these FAQs may provide an answer to your specific question. You can also visit the downloads page, where the most recent software updates will be available www.lacie.com/support/downloads. If you need further assistance, please contact your LaCie reseller or LaCie Technical Support (see section 6. Contacting Customer Support for details).

Manual Updates

LaCie strives to give you the most up-to-date, comprehensive user manuals possible. It is our goal to provide you with a friendly, easy-to-use format that will help you quickly install and utilize the many functions of your new device. If your manual does not reflect the configurations of the product that you purchased, please check our website for the most current version available. www.lacie.com

System Log

The system log allows you to review the type, date, time, source and event ID of activities on the LaCie Network Space. For more information, refer to chapter 4.5.3. System Log

Problem

The system is not recognized by the computer.

Question to Ask

Does your computers configuration meet the minimum system requirements? Is the systems power supply connected and is the blue light on the front of the drive on?

Solution

Check section for more information.
Make sure that the power supply is properly connected (see section 2.1. Turn the Drive On for details); that the sytem has been powered on by moving the power switch on the back of the device to the ON position; and that the outlet the power supply is connected to is powered on or has a sufficient supply of power. If the blue light is flickering or will not turn on, the power supply may be defective. Please contact your LaCie reseller or LaCie Customer Support. Review the installation steps (section 2. Setting Up Your LaCie Network Space). Disconnect the Ethernet cable, wait 10 seconds and then reconnect. Ensure that the interface connectors are properly aligned. The Ethernet cable can only be inserted one way. Make sure it is correctly oriented. Check that the Ethernet connectors are straight and fully seated in the Ethernet ports.
Is the blue light on the front of the device flickering? Did you follow the correct installation steps? Are both ends of the Ethernet cable firmly connected?
The system doesnt appear on the network.

Troubleshooting page 31

By default the LaCie Network Space is configured to retrieve its IP address from a DHCP server. If your network is managed by a DHCP server and you cannot access your LaCie Network Space, try checking your DHCP servers log. To get the IP address, run LaCie Network Assistant, which is located on the LaCie Storage Utilities CD-ROM. If your network is NOT managed by a DHCP server, the LaCie Network Space uses its default IP address, which is 192.168.xx.100. To change this IP address, use LaCie Network Assistant. Is the IP address properly set? Is your network DHCP enabled? For more information, please see section 3. Accessing and Managing Files. If your network is DHCP enabled, please refer to sections 2.3. Connect with LaCie Network Assistant. If your network is not DHCP enabled, you will need to manually configure the address; please see section 2.4. Configuring the LaCie Network Space on a Network Without a DHCP Server. Mapping Openshare first can prevent the ability to map MyShare due to the login requirement. To solve this problem, 1) Unmap OpenShare in an explorer window; 2) map MyShare; finally, 3) map OpenShare. In order for anyone to access the LaCie Network Space using FTP three , conditions must be met: 1) the administrator must provide the correct user login (username: ftp and password: ftp by default or the modified login) and the IP address of the LaCie Network Space; 2) the LaCie Network Space must be turned on and connected to the network; and 3) FTP service must be enabled (for details, see section 4.5.1. Enabling FTP Service). A refresh of the database is done automatically once per hour. If you want to enjoy new content immediately you can refresh the database of media files by clicking the Scan button on the Support page of the administration pages. UPnP AV devices will only discover media files stored on openshare. Files stored in myshare are not accessible to UPnP devices. Drives with a capacity greater than 2TB cannot be connected to the LaCie Network Space.

Warranty Information page 34

7.Warranty Information

LaCie warrants your drive against any defect in material and workmanship, under normal use, for the period designated on your warranty certificate. In the event this product is found to be defective within the warranty period, LaCie will, at its option, repair or replace the defective drive. This warranty is void if: The drive was operated/stored in abnormal use or maintenance conditions; The drive is repaired, modified or altered, unless such repair, modification or alteration is expressly authorized in writing by LaCie; The drive was subjected to abuse, neglect, lightning strike, electrical fault, improper packaging or accident; The drive was installed improperly; The serial number of the drive is defaced or missing; The broken part is a replacement part such as a pickup tray, etc. The tamper seal on the drive casing is broken. LaCie and its suppliers accept no liability for any loss of data during the use of this device, or for any of the problems caused as a result. LaCie will not, under any circumstances, be liable for direct, special or consequential damages such as, but not limited to, damage or loss of property or equipment, loss of profits or revenues, cost of replacement goods, or expense or inconvenience caused by service interruptions. Any loss, corruption or destruction of data while using a LaCie drive is the sole responsibility of the user, and under no circumstances will LaCie be held liable for the recovery or restoration of this data. Under no circumstances will any person be entitled to any sum greater than the purchase price paid for the drive. To obtain warranty service, call LaCie Technical Support. You will be asked to provide your LaCie products serial number, and you may be asked to furnish proof of purchase to confirm that the drive is still under warranty. All drives returned to LaCie must be securely packaged in their original box and shipped with postage prepaid. IMPORTANT INFO: Register online for free technical support: www.lacie.com/register