PRESS INFORMATION

Toyota Announces Voluntary Recall on 2010 Model-Year Prius and 2010 Lexus HS 250h Vehicles to Update ABS Software
TORRANCE, Calif., February 8, 2010 Toyota Motor Sales (TMS), U.S.A., Inc, today announced it will conduct a voluntary safety recall on approximately 133,Model Year Prius vehicles and 14,500 Lexus Division 2010 HS 250h vehicles to update software in the vehicles anti-lock brake system (ABS). No other Toyota, Lexus, or Scion vehicles are involved in this recall. The ABS, in normal operation, engages and disengages rapidly (many times per second) as the control system senses and reacts to tire slippage. Some 2010 model year Prius and 2010 HS 250h owners have reported experiencing inconsistent brake feel during slow and steady application of brakes on rough or slick road surfaces when the ABS is activated in an effort to maintain tire traction. Toyota has responded to owner concerns with a running production change for 2010 Prius that was introduced last month, improving the ABS systems response time, as well as the systems overall sensitivity to tire slippage. The production change for the HS 250h is planned for later this month. Were committed to doing everything we can as fast as we can to restore consumer trust in Toyota, and these recalls are part of this effort, said Jim Lentz, President and Chief Operating Officer, Toyota Motor Sales. We regret the inconvenience this recall will cause to Prius and HS 250h owners, and will do our best with the support of our dealers to make sure that it is conducted in the most trouble-free manner possible. Mr. Lentz continued: As part of the quality improvement program announced by Toyota President Akio Toyoda last week, our company is undertaking a top to bottom review to ensure that our vehicles meet our own high standards of safety and reliability, now and for the future. We are taking steps to implement more stringent quality control across the company, to investigate customer complaints more aggressively and to respond more quickly to any safety issues we identify. The recall will allow Toyota dealers to perform the software update on 2010 Prius vehicles sold prior to this running production change. Only Prius vehicles produced since May 2009 and all HS 250h vehicles are subject to this recall. First- and second-generation Prius vehicles use a different ABS system and are not involved in this campaign. The ABS system on the Lexus HS 250h is similar in design to the Prius. The software adjustment planned for HS 250h production and dealer modification is being finalized and will be announced very soon. Toyota will begin mailing letters to Prius owners included in this recall next week and HS 250h owners within the next few weeks, to let them know when to bring their vehicles into a dealership. Owners will only receive a letter if their vehicle is involved in the recall. Separately, Toyota will conduct a voluntary safety recall on approximately 7,300 early production - 2010 model year Camry vehicles equipped with the 4 cylinder engine to inspect for a power steering hose that may be in contact with a front brake tube. This contact could lead to a hole in the brake tube and cause a brake fluid leak, increased brake pedal stroke and greater vehicle stopping distance. Owners of the involved 2010 Camry vehicles will be notified by mail starting in the middle of February. Detailed information about these recalls is available to customers at www.toyota.com/recall and at the Toyota Customer Experience Center at 1-800-331-4331. MEDIA CONTACTS: Toyota Motor Sales, Corporate Communications (310) 468-5297 (310) 468-7359

cost of specific repairs beyond the factory warranty period. They also cover services such as towing, substitute transportation and lodging to minimize your inconvenience should your vehicle require repair. Lexus vehicle service agreements are available with a variety of coverage options. A Lexus dealership sales consultant can help you select the plan thats best for you.

Body Repairs

If youre involved in a collision, you want your vehicle to be returned to its pre-accident condition when repaired. Thats why it is important to make sure repairs are made only with Genuine Lexus Parts. Some repair shops and insurance companies may suggest using imitation or salvaged parts to save money. However, these parts do not meet Lexus high standards for quality, fit and corrosion resistance. In addition, imitation and salvaged parts (and any damage or failures they may cause) are not covered by any Lexus warranty. The best way to ensure that your vehicle is repaired with Genuine Lexus Parts is to take it to a Lexus dealership. Each dealership works with selected collision repair centers that meet Lexus strict requirements for

Vehicle Service History

When you have your vehicle serviced at a Lexus dealership, your service information is recorded in the Lexus National Service History database. This is the first database of its kind in the automotive industry. It can be accessed by any Lexus dealership in the United States a great convenience if you relocate or need to have your vehicle serviced while traveling.
Vehicle Service Agreements
If you plan to keep your vehicle for several years or if you accumulate mileage quickly, you may want to purchase a Lexus vehicle service agreement. These agreements cover the

Page 8

training, equipment, quality and customer satisfaction. These repair centers use Genuine Lexus Parts exclusively in the repair of Lexus vehicles.
can also access a service utility to register the keys to the vehicle if all registered keys have been lost. If you lock your key in your vehicle and do not have a spare, your dealer can make a new mechanical key from the code on the key-number plate. Certain bonded/registered locksmiths may also be able to generate a replacement mechanical key. If a Lexus dealer is not available, please refer to www.aloa.org to find a bonded/registered locksmith who performs high-security key service. Keeping the Key Safe Replacing a Smart Key may be costly. We advise you to keep a spare Smart Key and the key-number plate in a safe place. If you record the key number in more than one place, do not record it in a way that can be easily identified and associated with the vehicle. For example, dont leave the number somewhere that can be accessed by a valet. It is wise to keep a copy of the key number outside of the vehicle.

NCDS Arbitration

What is the Dispute Settlement Program? This program consists of local professionals who are trained and experienced in arbitration. The arbitrator(s) appointed by NCDS will arbitrate your case by reviewing the facts you present; having the vehicle inspected, if necessary; and promptly rendering a fair and equitable decision. How much will it cost? The service is provided at no cost to you. It is part of Lexus effort to promptly and equitably resolve your concerns. The decision-maker is an impartial third party. The decision of the arbitrator(s) is binding on Lexus but not on you.

Page 11

What types of disputes are eligible? NCDS resolves disputes involving Lexus product reliability and warranty performance that arise during the greater of 1) four years or 50,000 miles from the vehicles in-service date, whichever is earlier; or 2) the applicable provision of the Lexus New Vehicle Limited Warranty. However, NCDS will not arbitrate 1) claims involving a vehicle used primarily for commercial purposes unless the Lemon Laws of your state cover vehicles used for commercial purposes; or 2) claims that an air bag failed to deploy or deployed when it should not have; or 3) disputes regarding fires and/or accidents and/or theft. Since there are other additional exclusions, please contact NCDS for further information on eligibility guidelines. You must file a request for arbitration with NCDS within six months of the expiration of the eligibility period, provided the concern or alleged defect was brought to the attention of Lexus or one of its dealers during the eligibility period.
How long is the arbitration process? The entire process from the time NCDS receives your request for arbitration to the arbitrators decision is designed to take no more than 40 days. A decision may be delayed if: You fail to provide certain information required by NCDS. You fail to make your vehicle available for inspection by NCDS in a timely manner (if an inspection is required). How do I request arbitration? To initiate arbitration, you must complete an NCDS customer claim form and mail it to NCDS. A claim form is included in the Lemon Law Guide located in your vehicle, or you may request a form by calling NCDS at (866) 272-4872. When you call, please have ready your vehicle identification number (VIN), the names of your selling and servicing dealerships, and the current mileage on your Lexus.

Page 12

In addition to completing the customer claim form, please provide NCDS with the following information: Vehicle year, make, model, VIN, mileage and date of purchase. A brief description of your complaint and the actions you have taken to resolve it. What action or remedy you believe would resolve your problem.
How does the arbitration process work? When NCDS receives your request, it will be forwarded to the Lexus area office for response. At the request of either party or the arbitrators, NCDS may schedule a technical inspection. This may include an inspection of the vehicle by an independent technical expert with a Lexus representative present. The technical expert will forward his or her evaluation to NCDS. An oral hearing will be held prior to a decision being rendered. At this hearing, all relevant evidence is admissible. You and a Lexus representative will present both sides of the case to the NCDS arbitrator(s). You will each be given an equal opportunity to give testimony and provide documents. Then you will each be given an opportunity for rebuttal. After considering all testimony and documents, the arbitrator(s) will review the applicable legal standards and render a decision within 10 days. A settlement satisfactory to all parties may be negotiated at any time during the process.

If you are seeking reimbursement for repairs or incidental expenses, please provide copies of applicable receipts. Send your request to: National Center for Dispute Settlement P.O. Box 457 Mt. Clemens, MI 48046 Upon receipt of your request, NCDS will contact you regarding the status of your case and supply you with additional details about the program.

Page 13

What types of decisions are rendered, and how do I know if Lexus will abide by the decision of the arbitrator(s)? Arbitrated decisions are based on what the arbitrator(s) believe to be fair and equitable after applying the appropriate legal standards. Remedies include but are not limited to repairs; reimbursement for repairs and incidental expenses, such as towing costs; and repurchase or replacement of your vehicle. The decision of the arbitrator(s) is binding on Lexus but not on you. Lexus must comply with the decision shortly after it is rendered, usually within 30 days of your acceptance of the decision. NCDS will contact you within 10 days of scheduled compliance to ensure that Lexus has complied in a timely manner.
Are there limits to the scope of arbitrated decisions? Arbitrated decisions do not include: Attorney fees Punitive damages Multiple damages Consequential damages, other than incidental damages that you may be entitled to under law What other recourse do I have? If you are dissatisfied with the arbitrators decision or Lexus compliance, you may pursue any other legal remedies available to you, including small claims court. You should be aware that the decision of the arbitrator(s) is admissible as evidence in any legal proceedings concerning your vehicle. Is the Dispute Settlement Program subject to change? The information in this booklet about the program is correct as of the date of printing. However, the program may be changed without notice. Contact the Lexus Customer Satisfaction Department at (800) 255-3987 for the most current information concerning the Dispute Settlement Program.

Page 14

THE LEXUS COMMITMENT
You have purchased one of the finest vehicles built in the world today, and it is backed by one of the finest warranties in the industry. This excellent warranty coverage demonstrates not only our confidence in Lexus vehicles, but also our commitment to every Lexus customer. Were dedicated to ensuring that you enjoy exceptional quality, dependability and peace of mind throughout your ownership experience.
along with an unparalleled commitment from Lexus to ensuring your satisfaction. You can be confident as we are that youll enjoy owning your Lexus as much as you enjoy driving it. This section of the Warranty and Services Guide describes the terms of Lexus warranty coverage as well as general owner responsibilities. The section beginning on page 39 describes your vehicles maintenance requirements. Be sure to review this information carefully, since proper maintenance is required to ensure that warranty coverage remains intact. All warranty information is the latest available at the time of publication and, with the exception of the emission control warranties, is subject to change without notice.

To further demonstrate our commitment to our customers satisfaction, occasionally we may establish a special policy adjustment to pay for specific repairs that are no longer covered by warranty. When we establish such a policy adjustment, we mail details to all applicable owners on record. Thats why it is important to send in the card at the back of this booklet if you change your address or if you have purchased your Lexus from a previous owner. Youve made a wise decision to purchase a Lexus. Your vehicle delivers world-class luxury and performance,

Page 15

WARRANTY COVERAGES AT A GLANCE

Introduction 15

Page 16
GENERAL WARRANTY PROVISIONS

Who Is the Warrantor

The warrantor for these limited warranties is Lexus, a division of Toyota Motor Sales, U.S.A., Inc., 19001 South Western Avenue, Torrance, California 90509-2991, a California corporation.

When Warranty Begins

The warranty period begins on the vehicles in-service date, which is the first date the vehicle is either delivered to an ultimate purchaser, leased, or used as a company car or demonstrator.
Which Vehicles Are Covered
These warranties apply to 2011 model-year Lexus IS 250 and IS 250C models registered and normally operated in the United States, U.S. territories and Canada. Warranty coverage is automatically transferred at no cost to subsequent vehicle owners.
Repairs Made at No Charge
Repairs and adjustments covered by these warranties are made at no charge for parts and labor.

Parts Replacement

Any needed parts replacement will be made using new or remanufactured parts. The decision whether a part should be repaired or replaced will be made by the servicing Lexus dealership and/or Lexus. Parts scheduled to be replaced as required maintenance are warranted until their first replacement only. Note: Lexus remanufactured parts meet or exceed all factory standards for safety, quality and reliability.
Multiple Warranty Conditions

Page 23

WHAT IS NOT COVERED
These warranty obligations do not apply to failures or noncompliance caused by: The use of replacement parts not certified in accordance with aftermarket parts certification regulations. The use of replacement parts not equivalent in quality or design to original equipment parts. Provisions under the What Is Not Covered section of the New Vehicle Limited Warranty also apply to this warranty.

WARRANTY PARTS LIST

Air/Fuel Metering System Air/fuel ratio feedback control system Cold-start enrichment system Deceleration control system Electronic fuel injection system components Airflow sensor Engine control module (8/80) Throttle body
Other components Air Induction System Intake manifold and intake air surge tank Air Injection System Air injection manifold Air injection pump Airflow control valves Catalyst System Catalytic converter and protector (8/80) Constricted fuel filler neck Exhaust manifold Exhaust pipe (manifold to catalyst and/or catalyst to catalyst)
8/80 = Covered for eight years or 80,000 miles, whichever occurs first.

Page 24

Evaporative Control System Charcoal canister Diaphragm valve Fuel filler cap Fuel tank Vapor liquid separator Exhaust Gas Recirculation (EGR) System EGR gas temperature sensor EGR valve
Other Parts Used in Systems Listed Data link connector (8/80) Hoses, clamps, fittings, tubing and mounting hardware Malfunction indicator light and bulb (8/80) Pulleys, belts and idlers Sealing gaskets and devices Sensors, solenoids, switches and valves
Associated parts Ignition System Distributor and internal parts Ignition coil and ignitor Ignition wires Spark plugs* Positive Crankcase Ventilation (PCV) System Oil filler cap PCV valve or orifice
8/80 = Covered for eight years or 80,000 miles, whichever occurs first. *Warranted until first required maintenance under terms of the California Emission Control Warranty.

Page 25

MAINTENANCE
You are responsible for performance of the required maintenance indicated in the Owners Manual and this guide. Lexus will not deny a warranty claim solely because you do not have records to show that you maintained your vehicle. However, any failure or noncompliance caused by lack of maintenance is not covered by this warranty. When maintenance and repairs are paid for by you, these services may be performed by you or by any automotive service provider you choose. Lexus will not deny a warranty claim solely because you used a service provider other than a Lexus dealership for maintenance and repairs. However, any failure or noncompliance caused by improper maintenance or repairs is not covered by this warranty.

Page 27

DEALER CERTIFICATE
We (the dealership) want you to know that at the time your new Lexus vehicle is being delivered: 1) On the basis of written notification furnished by Lexus, we have knowledge that the vehicle is covered by an EPA Certificate of Conformity. 2)We have visually inspected those emission control devices or portions thereof that are visible without removing or adjusting any components or systems, emissions-related or otherwise. On the basis of this inspection, there are no apparent deficiencies in the installation of emission control devices by Lexus. (For purposes of this certificate, emission control devices is limited to devices installed on a vehicle for the sole or primary purpose of controlling emissions and which were not in general use before 1968.) 3)We have performed all emission control system preparations required by Lexus prior to the sale of the vehicle as set forth in Lexus current pre-delivery service manual. 4)Except as may be provided in Paragraph 5, if this vehicle fails an EPA-approved emissions test within three months or 4,000 miles (whichever comes first) of delivery to the ultimate purchaser, and the vehicle has been maintained and used in accordance with the written instructions for proper maintenance and use, Lexus will remedy the nonconformity free of charge under the terms of the Emission Performance Warranty. 5)If vehicle was used as a company car or demonstrator, check box and complete the following: I The vehicle with which this statement is delivered was placed into service as a company car or demonstrator prior to delivery. The Emission Performance Warranty period commenced on the date the vehicle was first placed into service, which was
____________________________________ Month Day Year
Note: The dealership makes no representation or warranty that the emission control system or any part thereof is without defect or that the system will perform properly. The Emission Performance Warranty referred to in Paragraph 4 and furnished with the vehicle is solely that of the manufacturer. This statement is required by section 207 of the Clean Air Act (42 U.S.C. 7541) and the EPA regulations issued thereunder.
____________________________________

Dealership name

Page 28
CALIFORNIA EMISSION CONTROL WARRANTY YOUR WARRANTY RIGHTS AND OBLIGATIONS
Vehicles equipped with a California Certified Emission Control System that are registered and operated in California or any state that adopts California emission warranty provisions are covered by this warranty. Connecticut, Maine, Maryland, Massachusetts, New Jersey, New Mexico, Oregon, Pennsylvania, Rhode Island, Vermont and Washington are the other states to which this warranty currently applies. Vehicles covered by this warranty are also covered by the Federal Emission Control Warranty (see page 22). The California Air Resources Board (CARB) and Lexus are pleased to explain the emission control system warranty for your 2011 vehicle. In California, new motor vehicles must be designed, built and equipped to meet the states stringent anti-smog standards. CARB regulations require that Lexus must warrant the emission control system on your vehicle for the time periods indicated on the next page, provided there has been no abuse, neglect or improper maintenance of your vehicle. Your emission control system may include parts such as the fuel injection system, ignition system, catalytic converter and engine computer. Also included may be hoses, belts, connectors and other emissions-related assemblies. Where a warrantable condition exists, Lexus will repair your vehicle at no cost to you, including diagnosis, parts and labor.

L03_2011 IS 250_39-47f.qxd7:Layout 1

1:12 AM

Page 39
THE IMPORTANCE OF SCHEDULED MAINTENANCE
Regular maintenance is essential to obtaining the highest level of performance, safety and reliability from your Lexus. It can also enhance your vehicles resale value. This section of the Warranty and Services Guide is designed to help you make sure your vehicle receives proper and timely maintenance. It includes factory-recommended maintenance guidelines as well as logs in which to document your vehicles maintenance history. In addition to scheduled maintenance, your Lexus requires ongoing general maintenance such as fluid checks and visual inspections. These procedures are listed on pages 4243 of this booklet and described in detail in
the Maintenance section of the Owners Manual. It is especially important to check your vehicles engine oil once a month and to regularly replace the engine oil and oil filter. Failure to do so can cause oil starvation and/or oil gelling, which can result in severe damage to your vehicle and require costly repairs that are not covered by the New Vehicle Limited Warranty. With proper maintenance and care, your vehicle will last longer and deliver more dependable, economical performance. Follow this booklets recommendations and youll enjoy maximum reliability and peace of mind from your Lexus for many years to come.

Introduction 39

Page 40
MAINTENANCE AND LEXUS WARRANTY COVERAGE
Maintaining your vehicle according to the recommendations in this booklet is required to ensure that your warranty coverage remains intact. You should keep detailed records of vehicle maintenance, including date of service, mileage at time of service and a description of service and/or parts installation performed. The maintenance logs in this booklet are a good place to record this information. If you sell your vehicle, be sure to give your maintenance records to the new owner. Lexus will not deny a warranty claim solely because you do not have records to show that you maintained your vehicle. However, damage or failures caused by lack of proper maintenance are not covered under warranty. Maintenance and repair services may be performed by you or by any automotive service provider you choose. Lexus will not deny a warranty claim solely because you used a service
provider other than a Lexus dealership for maintenance and repairs. However, damage or failures caused by improper maintenance or repairs are not covered under warranty. Your dealer may recommend more frequent maintenance intervals or more maintenance services than those listed in the scheduled maintenance log. These additional services are not required to maintain your warranty coverage. Ask your dealer for an explanation of any recommended maintenance not included in the scheduled maintenance log. For a complete description of Lexus warranty coverages, see pages 1633 of this booklet.

Page 48

6 Months or 5,000 Miles1

J Inspect and adjust all fluid levels J Program Lexus Personalized Settings, if requested J Reset maintenance reminder light J Rotate tires3 J Visually inspect brake pads, calipers and rotors J Check installation of drivers floor mat J Road-test vehicle Note: If you drive primarily under certain special operating conditions, you should also replace the engine oil with 0W-20 oil and replace the oil filter. See page 44 for conditions that apply. Some conditions require additional maintenance. See below. If you drive primarily under this special operating condition, perform these additional items: Driving on dirt roads or on dusty roads: J Inspect axle shaft boots J Inspect ball joints and dust covers J Inspect engine air filter J Inspect steering linkage and boots J Tighten nuts and bolts on chassis
12 Months or 10,000 Miles2
J Replace engine oil with 0W-20 oil; replace oil filter J Reset maintenance reminder light J Rotate tires3 J Visually inspect brake pads, calipers and rotors J Check installation of drivers floor mat J Road-test vehicle If you drive primarily under this special operating condition, perform these additional items: Driving on dirt roads or on dusty roads: J Inspect axle shaft boots J Inspect ball joints and dust covers J Inspect engine air filter J Inspect steering linkage and boots J Tighten nuts and bolts on chassis
Date: ________ Mileage: ________
1This service, excluding maintenance required for special operating conditions, is complimentary when performed by an
authorized Lexus dealership.
2This service is complimentary when performed by an authorized Lexus dealership. 3Applies to models with same size front and rear tires and wheels.

Page 49

18 Months or 15,000 Miles
J Clean air conditioner filter J Inspect and adjust all fluid levels J Replace Smart Key battery J Reset maintenance reminder light J Rotate tires1 J Visually inspect brake pads, calipers and rotors J Check installation of drivers floor mat J Road-test vehicle J Inspect the following:

Page 56

78 Months or 65,000 Miles
84 Months or 70,000 Miles

Page 57

90 Months or 75,000 Miles
___Axle shaft boots ___Ball joints and dust covers ___Body ___Brake lines and hoses ___Drive belt ___Engine coolant (see page 69) ___Exhaust pipes and mountings ___Front differential oil (IS 250 AWD) ___Rack and pinion assembly ___Rear differential oil ___Steering linkage and boots

Page 58

96 Months or 80,000 Miles
102 Months or 85,000 Miles

Page 59

108 Months or 90,000 Miles
J Replace engine oil with 0W-20 oil; replace oil filter J Replace air conditioner filter J Replace brake fluid J Replace engine air filter J Replace Smart Key battery J Reset maintenance reminder light J Inspect the following:
___Axle shaft boots ___Ball joints and dust covers ___Body ___Brake lines and hoses ___Brake pad and rotor thickness ___Brake rotor runout ___Drive belt ___Engine coolant (see page 69) ___Exhaust pipes and mountings ___Front differential oil (IS 250 AWD) ___Fuel lines and connections, fuel tank band and fuel tank vapor vent system hoses ___Fuel tank cap gasket ___Rack and pinion assembly ___Rear differential oil ___Steering linkage and boots ___Transfer case for signs of leakage (IS 250 AWD) ___Transmission for signs of leakage
J Rotate tires1 J Visually inspect brake pads, calipers and rotors J Check installation of drivers floor mat J Road-test vehicle

Page 60

114 Months or 95,000 Miles
120 Months or 100,000 Miles
J Replace engine oil with 0W-20 oil; replace oil filter J Reset maintenance reminder light J Rotate tires1 J Replace engine coolant (see page 69) J Visually inspect brake pads, calipers and rotors J Check installation of drivers floor mat J Road-test vehicle If you drive primarily under this special operating condition, perform these additional items: Driving on dirt roads or on dusty roads: J Inspect axle shaft boots J Inspect ball joints and dust covers J Inspect engine air filter J Inspect steering linkage and boots J Tighten nuts and bolts on chassis

Page 61

126 Months or 105,000 Miles
___Axle shaft boots ___Ball joints and dust covers ___Body ___Brake lines and hoses ___Drive belt ___Exhaust pipes and mountings ___Front differential oil (IS 250 AWD) ___Rack and pinion assembly ___Rear differential oil ___Steering linkage and boots

Page 65

162 Months or 135,000 Miles

Page 66

168 Months or 140,000 Miles
174 Months or 145,000 Miles

Page 67

180 Months or 150,000 Miles
J Replace engine oil with 0W-20 oil; replace oil filter J Replace air conditioner filter J Replace brake fluid J Replace engine air filter J Replace engine coolant (see page 69) J Replace Smart Key battery J Reset maintenance reminder light J Inspect the following:
___Axle shaft boots ___Ball joints and dust covers ___Body ___Brake lines and hoses ___Brake pad and rotor thickness ___Brake rotor runout ___Drive belt ___Exhaust pipes and mountings ___Front differential oil (IS 250 AWD) ___Fuel lines and connections, fuel tank band and fuel tank vapor vent system hoses ___Fuel tank cap gasket ___Rack and pinion assembly ___Rear differential oil ___Steering linkage and boots ___Transfer case for signs of leakage (IS 250 AWD) ___Transmission for signs of leakage

Page 68

EXPLANATION OF MAINTENANCE ITEMS
The following descriptions are provided to give you a better understanding of the maintenance services that should be performed on your vehicle. The scheduled maintenance log indicates at which time/mileage intervals each service should be performed. Please note that many maintenance services should be performed only by a qualified technician. For further information on maintenance services that you can perform yourself, see the maintenance sections of your Owners Manual. Air Conditioner Filter Clean or replace at specified intervals. More frequent cleaning or replacement may be required when driving in dusty conditions, heavy traffic areas, urban areas, desert areas or dirt roads. Refer to your Owners Manual for service details. Axle Shaft Boots Check the axle shaft boots and clamps for cracks, deterioration and damage. Replace any damaged parts and, if necessary, repack the grease. A qualified technician should perform these operations.
Ball Joints and Dust Covers Check the suspension and steering linkage ball joints for looseness and damage. Check all dust covers for deterioration and damage. A qualified technician should perform these inspections. Body Inspection Visually check for corrosion, scratches and other damage. Check outer body panels, inner panels of the hood and doors, and underneath the vehicle. Apply touch-up paint to any chips and scratches or have them repaired by a qualified technician. Brake Fluid Replace using fluid type specified in your Owners Manual. A qualified technician should perform this operation. Brake Lines and Hoses Visually inspect for proper installation. Check for chafing, cracks, deterioration and signs of leakage. Replace any deteriorated or damaged parts. A qualified technician should perform these operations.

Page 69

Brake Pads, Calipers and Rotors Check brake pads and rotors for excessive wear; check brake rotors for runout. Check brake calipers for fluid leakage. Some models are equipped with directional rotors. When servicing these rotors, reinstall at same location. A qualified technician should perform these operations. Differential Oil Inspect each differential component for signs of leakage. If you discover any leakage, have it repaired immediately by a qualified technician. Refer to your Owners Manual for fluid specifications. Drive Belt Inspect for cracks, excessive wear and oiliness. Check the belt tension and adjust if necessary. Replace the belt if it is damaged. Drivers Floor Mat Only use the drivers floor mat designed specifically for the model and model year of your vehicle, such as Lexus Genuine floor mats. Always properly secure the drivers floor mat using the retaining hooks.

Never install another floor mat on top of the existing drivers floor mat. Never install the drivers floor mat upside down. Engine Air Filter Check for excessive dirt, damage and oiliness. Replace if necessary. Engine Coolant When inspecting, visually check the engine coolant level on the seethrough reservoir. Add coolant as necessary. When replacing, drain and flush the cooling system and refill with coolant. Always use Genuine Toyota Super Long-Life Coolant or similar high-quality non-silicate, non-amine, non-nitrate, non-borate ethylene-glycol coolant with long-life hybrid organic acid technology (i.e., a combination of low phosphates and organic acids). Check that the radiator is not blocked with leaves, dirt or insects and clean if necessary. Also check the hose connection for corrosion or other conditions. A qualified technician should perform these operations. Note: Initial replacement is at 120 months/100,000 miles. Replace every 60 months/50,000 miles thereafter.

Page 70

Engine Oil and Oil Filter Replace the oil filter and drain and refill the engine oil at specified intervals. SAE 0W-20 oil is the best choice for good fuel economy and good starting in cold weather. If SAE 0W-20 is not available, SAE 5W-20 may be used; however, it must be replaced with SAE 0W-20 at the next oil change. See your Lexus dealer for oil specifically formulated for your vehicles engine. For instructions on how to reset the reminder light, refer to your Owners Manual. Note: If you do the majority of your driving under any of the special operating conditions indicated on page 44, you should replace the engine oil and oil filter every six months or 5,000 miles, regardless of the oil used or the certification of the vehicle. Exhaust Pipes and Mountings Visually inspect the exhaust pipes, muffler and hangers for cracks, deterioration and damage. Start the engine and listen carefully for any exhaust leakage. Tighten connections and replace parts as necessary.
Fuel Lines and Connections, Fuel Tank Band and Fuel Tank Vapor Vent System Hoses Visually inspect for corrosion, damage, cracks, and loose or leaking connections. Tighten connections and replace parts as necessary. Fuel Tank Cap Gasket Visually inspect for cracks, deterioration and damage and replace if necessary. Manual Transmission Inspect manual transmission for signs of leakage. If you discover any leakage, have it repaired immediately by a qualified technician. Nuts and Bolts on Chassis Check that tightness of the seatmounting bolts and front/rear suspension-member retaining bolts matches torque measurements specified in the Repair Manual. Rack and Pinion Assembly Inspect the rack and pinion assembly for signs of leakage, damage and loose electrical connections. Tighten connections and if you discover any leakage or damage, have it repaired immediately by a qualified technician.

*See scheduled maintenance log for maintenance interval.

Page 74

Keys.8 Lexus Personalized Settings.1, 4, 45 Loaner vehicle.5 Maintenance As related to warranty coverage.25, 29, 31, 35, 40 Complimentary first and second services.4, 4546 Explanation of maintenance items.6871 General maintenance and inspections.4243 Importance of maintenance.39 Maintenance intervals.44 Scheduled maintenance log.4867 Where to obtain maintenance.inside front cover, 35, 41
Manual transmission.70 Nuts and bolts on chassis.4867*, 70 Oil change.4867*, 70 Owner responsibilities.25, 29, 31, 3538 Parts replacement.7, 16, 25, 31, 36 Pre-delivery service.1 Quality control.7 Rack and pinion assembly.4867*, 70 Road test.4867*, Roadside assistance.1, 6 Service agreements.7 Service history.7 Smog-check tests.26, 32

Page 75

Spark plugs.55, 63, 71 Steering linkage and boots.4867*, 71 Timing chain.71 Tire inspections.42 Tire rotation.4867*, 71 Tire-pressure warning sensors.71 Tires, warranty coverage.34 Transfer case.4867*, 71 Transmission.4867*, 71 Travel protection.5 Warranty coverages Basic.18 California Emission Control.2833 Corrosion perforation.19 Coverages at a glance.15 Federal Emission Control.2227 General provisions.1617 Powertrain.18 Restraint systems.18 Tires.34 Towing.19 What is not covered.17, 1921, 23, 30

Page 76

Owner Information Change Form

Check one:

J Same owner, name and/or address changed J Same owner, additional driver who should receive product/safety updates J New owner, purchased vehicle used from a Lexus dealership on this date: J New owner, purchased vehicle used from other than a Lexus dealership on this date:
Todays date: Mo. Day Year
Vehicle Identification Number (required to process change)

J Mr. J Miss J Dr.

M.I. First name

J Mrs.

Last name

Company name

Check here if address below is for company: J Apt. or suite number
Street address or P.O. Box

Page 77

Zip code
If your name or address has changed or if you purchased your Lexus as a used vehicle, please complete and mail one of the attached cards, even if your warranty coverage has expired. This will enable Lexus to contact you with important product or safety updates concerning your vehicle. If there is no longer a card attached, please call the Lexus Customer Satisfaction Department at (800) 255-3987.