CAUTION: Before using the
phone for the first time, read the Important Safety and Legal Information included in the gray-edged pages at the back of this guide.
s Recent Calls, and press the center key s to
select it. Press the navigation key S to scroll to Dialed Calls, and press the center key s to select it. symbols This means a feature is network, SIM card,

about this guide

This guide shows how to locate a menu feature as follows:
or subscription dependent and may not be available in all areas. Contact your service provider for more information. This means a feature requires an optional accessory.
Find it: s > s Recent Calls > Dialed Calls
This means that, from the home screen: 1 Press the center key s to open the menu.

SIM card

Your Subscriber Identity Module (SIM) card contains personal information such as your phone number and phonebook entries. 1

battery

install battery

remove battery

Note: Your phones battery fits tightly on purpose to ensure consistent connection. 3
an appropriate electrical outlet. When your phone displays Charge Complete, remove the charger. Note: Charging the phone from a computers USB port is not supported.

charge battery

New batteries are not fully charged. Before you can use your phone, install and charge the battery as shown in the battery installation and battery charging sections. Some batteries perform best after several full charge/discharge cycles. 1 Insert the charger into the connector on your phone. 2 Plug the other end of the charger into
Battery Use & Battery Safety
Motorola recommends you always use Motorola-branded batteries and chargers. The warranty does not cover damage caused by non-Motorola batteries and/or chargers. Caution: Use of an unqualified battery or charger may present a risk of fire, explosion, leakage, or other hazard. Improper battery use, or use of a damaged battery, may result in a fire, explosion, or other hazard. Battery usage by children should be supervised.
Important: Motorola mobile devices are designed to work best with qualified batteries. If you see a message on your display such as Invalid Battery or Unable to Charge, take the following steps: Remove the battery and inspect it to confirm that it bears a Motorola Original Equipment hologram; If there is no hologram, the battery is not a qualified battery; If there is a hologram, replace the battery and retry charging it; If the message remains, contact a Motorola Authorized Service Center.
expose batteries to temperatures below 0C (32F) or above 45C (113F) when charging. Always take your mobile device with you when you leave your vehicle When storing your battery, keep it in a cool, dry place. It is normal over time for battery life to decrease, and for the battery to exhibit shorter runtime between charges or require more frequent or longer charging times. Avoid damage to battery and mobile device. Do not disassemble, open, crush, bend, deform, puncture, shred, or submerge the battery or mobile device. Avoid dropping the battery or mobile device, especially on a hard surface. If your battery or mobile device has been subjected to such damage, take it to a Motorola Authorized Service Center before using. Do not attempt to dry it with an

text entry

Some features let you enter text.
entry method Tap Extended Enter letters, numbers, and symbols by pressing a key one or more times (see page 22). Includes more characters than Tap.

This is a

Press S left or right to select prog. Press SELECT to enter selection.
iTAP language O Numeric gm Symbol [
Phone predicts English, French, German, or Italian words as you press keys (see page 21). Enter numbers only (see page 22). Enter symbols only (see page 22).

DELETE

select entry method
Multiple text entry methods make it easy for you to enter names, numbers, and messages: entry method Tap language Enter letters and numbers by pressing a key one or more times (see page 22). Your phone may not contain all of the languages listed above.

iTAPTM method

The iTAP software combines your key presses into common words, and predicts each word you enter.
For example, if you press 2775, your phone displays a list of word combinations such as Appl, Aspj, an Aspk. When you enter three or more characters in a row, your phone will guess the rest of the word. For example, if you enter Prog, your phone might display:
tap & tap extended methods
To enter text using the Tap and Tap Extended methods, press a key repeatedly to cycle through the letters and numbers on that key. Repeat this step to enter more letters. Tap Extended increases the number of characters on each key.

numeric method

Press S left or right to select Prog. Press SELECT to accept selection.
Press the keypad keys to enter the numbers you want.

symbol method

When using the Symbol method, press a key repeatedly to display its symbols at the bottom of the screen. Highlight the symbol you want and press SELECT.
To insert a letter combination from the bottom of the screen, press S right or left to highlight the combination you want, and press SELECT. To insert a suggested word, press S up.

text entry tips

To enter a space, press *. To change text case, press 0 in a text entry screen.
To enter punctuation while entering text, press 1 repeatedly to enter a punctuation mark or other character. To edit or delete text while entering text, press S to move the cursor to the right of text you want to edit. Press DELETE (the right soft key) to delete the character left of the cursor. Press and hold DELETE to delete all text to the left of the cursor.
To turn on the handsfree speaker during a call, press SPKR ON. To turn the speaker off, press SPKR OFF. You can also use an optional wired headset to go handsfree. Note: The send/end key on wired headsets is not supported on this phone. Use the and keys on the phone to answer and end calls.

handsfree speaker

Note: The use of wireless phones while driving may cause distraction. Discontinue a call if you cant concentrate on driving. Additionally, the use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products. You can use your phones handsfree speaker to make calls without holding the phone to your ear.

codes & passwords

Your phones four-digit unlock code is originally set to 1234 or to the last four digits of your phone number. The six-digit security code is originally set to 000000. Your service provider may reset these codes before you get your phone. If your service provider didnt change these codes, you should change them to prevent others from accessing your personal information. The unlock code
must contain four digits. The security code must contain six digits. You can also change your SIM PIN codes or call barring password. To change a code or password:

lock & unlock phone

You can lock your phone to keep others from using it. You can lock your phone manually or set it to lock automatically whenever you turn it off. To lock or unlock your phone, you need the four-digit unlock code. A locked phone still rings or vibrates for incoming calls or messages, but you have to unlock it to answer. Note: You can make emergency calls even when your phone is locked (see page 32). To lock your phone:
Find it: s > w Settings > Security > New Passwords
Select the type of code you want to change, enter the old code when prompted, then enter the new code. If you forget your unlock code: At the Enter Unlock Code: prompt, try entering 1234 or the last four digits of your phone number. If that doesnt work, contact your service provider. If you forget other codes: If you forget your security code, SIM PIN code, PIN2 code, or call barring password, contact your service provider.
Find it: s > w Settings > Security > Phone Lock > Lock Now
or Automatic Lock To unlock your phone: When you see Enter Unlock Code, enter your four-digit unlock code and press OK.

check battery meter

Find it: s > w Settings > Phone Status > Battery Meter
device. Placing the phone too close to the device may cause high error rates.

set TTY mode

tty operation
You can use an optional TTY device with your phone to send and receive calls. You must plug the TTY device into the phones headset jack (see page 2) and set the phone to operate in one of three TTY modes. Note: Use a TSB-121 compliant cable (provided by the TTY device manufacturer) to connect the TTY device to the phone. Note: Set the phone volume to level 4 (middle setting) for proper operation. If you experience a high number of incorrect characters, adjust the volume as needed to minimize errors. Note: For optimal performance, your phone should be at least 12 inches (30 centimeters) from the TTY

To conserve power, the phones backlight turns off when youre not using your phone. The backlight turns on again when you press any key. To set how long your backlight stays on:
Find it: s > w Settings > Initial Setup > Backlight
To select the colors used for indicators, highlights, and soft key labels:
Find it: s > l Personalize > Color Style
To conserve power, you can set the phone to turn off the screen when the phone is not in use. The screen turns back on when you press any key. To set how long the phone waits before turning off the screen:

wallpaper

You can select a picture to use as a wallpaper (background) image in your home screen:
Find it: s > w Settings > Initial Setup > Display Timeout
Find it: s > l Personalize > Wallpaper

answer options

You can use different ways to answer an incoming call. To turn on or turn off an answer option:

screen saver

You can set a picture or a clock as a screen saver image. Your phone displays the screen saver when no activity occurs for a specified time.
Find it: s > w Settings > In Call Setup > Answer Options
options Multi-key on Multi-key off Answer by pressing any key. Answer by pressing.
Find it: s > w Settings > Personalize > Screen Saver
Tip: Turn off the screen saver to extend battery life.

backlight

Set the amount of time the display and keypad backlights stay on:
more customizing features
features change ring volume
features check battery meter
s > w Settings > Phone Status > Battery Meter
master reset Reset default settings for all options except the unlock code, security code, and lifetime timer:
s > t Ring Styles > style Detail > Ring Volume

change key volume

s > w Settings > Initial Setup > Master Reset
Note: This option requires you to enter your six-digit security code (see page 23).
s > t Ring Styles > style Detail > Key Volume
change scroll option Set the highlight bar to stop or wrap around in menu lists:
s > w Settings > Initial Setup > Scroll

change clock

s > w Settings > Personalize > Home Screen > Clock Set

> Digital or Analog

features master clear Caution: Master Clear erases all information you have entered (including phonebook and calendar entries) and content you have downloaded (including photos and sounds) stored in your phones memory. After you erase the information, you cant recover it.
s > w Settings > Initial Setup > Master Clear

redial

Press from the home screen. Scroll to the number you want to call and press. interference issues. Do not solely rely on your wireless phone for essential communications such as medical emergencies. To make an emergency call: 1 Press the keypad keys to enter the emergency numbers. 2 Press to call the emergency number.

To show or hide your phone number for the next call only, enter the number and, before you press , press the center key s, then select Show ID or Hide ID.

caller ID

Calling line identification (caller ID) shows the phone number for an incoming call on your phones screen. Your phone shows the callers name when its stored in your phonebook (see page 15). If the callers name is not stored in your phonebook, your phone shows Incoming Call.

call waiting

When youre on a call and receive a second call, your phone plays an alert and displays the number for the incoming call. If the number is stored in your phonebook, your phone displays the callers name. To answer the new call, press ANSWER. To switch between calls, press SWITCH.
To connect the two calls, press LINK. To end the call on hold, press the center key s and select End Call On Hold. To turn call waiting on or off:
Find it: s > w Settings > In Call Setup > Call Waiting

messages

Use Messages to send and receive text messages and to access your voicemail messages.

receive message

When you receive a message, your phone displays a message indicator (see page 19) and New Message. You can read the message immediately or save it in your Inbox for later viewing. To read the message immediately, press READ. To save the message to your inbox for later viewing, press EXIT. To read a message in your Inbox:

send message

Find it: s > e Messages > Create
3 Enter message text. When you finish the message, press OK. To enter the phone of the message recipient, scroll to [One Time Entry] and press SELECT, then enter the number and press OK. or To select an entry from your phonebook as a message recipient, scroll to the entry and press ADD, then press SEND.
Find it: s > e Messages > Inbox
Scroll to the message you want to read and press READ.

voicemail

Note: Your service provider may give you additional information about using voicemail. Your network stores voicemail messages that you receive. When you receive a voicemail message, your phone shows the voicemail message indicator (see page 19) and New Voicemail. To listen to the message immediately, press CALL. To check your voicemail messages later:

more messaging features

features delete messages

s > e Messages

Scroll to Inbox, Outbox, or Drafts, and press SELECT, then scroll to the message and press the center key s. Select Delete to delete the selected message. Select Delete All to delete all Inbox, Outbox, or Drafts messages. or Press the center key s and select Cleanup Messages, then select All, Inbox, or Outbox.

Find it: s > e Messages > Voicemail
Tip: You can also check your voicemail messages by pressing and holding 1 from the home screen. Note: Your phone may prompt you to store your voicemail phone number. If you dont know your voicemail number, contact your service provider.
features edit message drafts You can save unfinished messages in the Draft folder to edit and send later:
s > e Messages > Draft
quick notes Quick notes are prewritten messages that you can send quickly.
s > e Messages > Quick Notes
To edit, delete, or send a quick note, press the center key s. view memory available for messages
Press the center key s and select Memory Meter.

other features

advanced calling
features hold a call Press the center key s and select Hold to put all active calls on hold. Press RESUME to take the call off hold. mute a call Press the center key s and select Mute to mute a call. Press UNMUTE to resume normal operation. features international calls If your phone service includes international dialing, press and hold 0 to insert your local international access code (indicated by +). Then, press number keys to dial the country code and phone number. restrict calls Restrict outgoing or incoming calls: Note: You must enter your four-digit password to turn Call Barring on or off. If you forget your password, contact your service provider.
s > w Settings > Security > Call Barring > On or Off
other featuresadvanced calling
features fixed dial When you turn on fixed dialing, you can call only numbers stored in the fixed dial list. Note: You must enter your SIM PIN2 code to turn fixed dialing on or off. If you forget your PIN2 code, contact your service provider. Turn fixed dialing on or off:
features DTMF tones Your phone can send Dual Tone Multi Frequency (DTMF) tones for calling card calls or other automated touch-tone calls:
s > w Settings > Initial Setup > DTMF > Long DTMF or
Short DTMF attach number Insert an area code or other prefix for a phonebook entry, Fixed Dial number, or a number from the Dialed Calls or Received Calls list: While viewing the number, press the center key s and select Attach Number. Select the list with the number you want to attach, then select the number.
s > w Settings > Security > Fixed Dialing > On or Off

Create and maintain the fixed dial list:
s > Office Tools > Dialing Services > Fixed Dial
quick dial To save a quick dial number:
s > l Personalize > Quick Dial
To call a quick dial number:
s > Office Tools > Quick Dial 40

phonebook

features add new entry
features send message to entry

s > n Phonebook

Scroll to the entry and press the center key s, then select Send Message. edit or delete entry
s > n Phonebook > [New Entry]
Enter the name and number, select to store the entry on the Phone or SIM card, and press DONE when finished to save the entry. Note: Your phones memory limit is 500 entries. Your SIM cards memory limit depends on your carriers SIM card type. view entry
Scroll to the entry and press the center key s, then select Edit or Delete.
Scroll to the entry and press VIEW.

other featuresphonebook

features copy entry
features view memory available for entries
Scroll to the entry and press the center key s and select Copy. Enter the memory location (Speed No.) where you want to copy the number and press OK. Note: Your phones memory limit is 500 entries. Your SIM cards memory limit depends on your carriers SIM card type. copy all entries
Press the center key s and select Phone Capacity or SIM Capacity.

call times & costs

Network connection time is the elapsed time from the moment you connect to your service provider's network to the moment you end the call by pressing O. This time includes busy signals and ringing. The amount of network connection time you track on your resettable timer may not equal the amount of time for which you are billed by your service provider. For billing information, contact your service provider.
Press the center key s and select All to SIM or All to Phone. Select Merge or Overwrite.
other featurescall times & costs
features set in-call timer
features auto answer (headset) Automatically answer calls when connected to a car kit or headset:
s > w Settings > In Call Setup > In-Call Timer

call times

s > s Recent Calls > Call Times
s > w Settings > Headset > Auto-Answer

handsfree

Note: The use of wireless phones while driving may cause distraction. Discontinue a call if you cant concentrate on driving. Additionally, the use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products.

fun & games

features play a game
s > Q Games & Apps
other featuresfun & games

service & repairs

If you have questions or need assistance, were here to help. Go to www.motorola.com/consumer/support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-331-6456 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).
Specific Absorption Rate Data

SAR Data

This model wireless phone meets the governments requirements for exposure to radio waves.
Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government and by the Canadian regulatory authorities. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age or health. The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC and by the Canadian regulatory authorities is 1.6 W/kg.1 Tests for SAR are conducted using standard operating positions accepted by the FCC and by Industry Canada with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR
level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station, the lower the power output. Before a phone model is available for sale to the public in the U.S. and Canada, it must be tested and certified to the FCC and Industry Canada that it does not exceed the limit established by each government for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) reported to the FCC and available for review by Industry Canada. The highest SAR value for this model phone when tested for use at the ear is 0.79 W/kg, and when worn on the body, as described in this user guide, is 1.4 W/kg. (Body-worn measurements differ among phone models, depending upon available accessories and regulatory requirements).2 While there may be differences between the SAR levels of various phones and at various positions, they all meet the governmental requirements for safe exposure. Please note that improvements to this product model could cause differences in the SAR value for later products; in all cases, products are designed to be within the guidelines.

Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association (CTIA) Web site: http://www.phonefacts.net or the Canadian Wireless Telecommunications Association (CWTA) Web site: http://www.cwta.ca
1. In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements. 2. The SAR information includes the Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product.
Important Safety and Legal Information
Safety and General Information
This section contains important information on the safe and efficient operation of your mobile device. Read this information before using your mobile device.*

Safety Information

the relevant standards, always follow these instructions and precautions.

External Antenna Care

If your mobile device has an external antenna, use only a Motorola-supplied or approved replacement antenna. Use of unauthorized antennas, modifications, or attachments could damage the mobile device and/or may result in your device not complying with local regulatory requirements in your country. DO NOT hold the external antenna when the mobile device is IN USE. Holding the external antenna affects call quality and may cause the mobile device to operate at a higher power level than needed.
Exposure to Radio Frequency (RF) Energy
Your mobile device contains a transmitter and receiver. When it is ON, it receives and transmits RF energy. When you communicate with your mobile device, the system handling your call controls the power level at which your mobile device transmits. Your Motorola mobile device is designed to comply with local regulatory requirements in your country concerning exposure of human beings to RF energy.

Product Operation

When placing or receiving a phone call, hold your mobile device just like you would a landline phone. If you wear the mobile device on your body, always place the mobile device in a Motorola-supplied or approved clip, holder, holster, case, or body harness. If you do not use a body-worn accessory supplied or approved by Motorola, keep the mobile device and its antenna at least 2.5 centimeters (1 inch) from your body when transmitting.

When you are in such an area, turn off your mobile device, and do not remove, install, or charge batteries. In such areas, sparks can occur and cause an explosion or fire.

Symbol Key

Your battery, charger, or mobile device may contain symbols, defined as follows: Symbol

032374o

Definition Important safety information follows. Do not dispose of your battery or mobile device in a fire. Your battery or mobile device may require recycling in accordance with local laws. Contact your local regulatory authorities for more information. Do not throw your battery or mobile device in the trash.

032376o

032375o

Operational Warnings

Obey all posted signs when using mobile devices in public areas.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often but not always posted and can include fueling areas such as below decks on boats, fuel or chemical transfer or storage facilities, or areas where the air contains chemicals or particles, such as grain dust, or metal powders.

Li Ion BATT

032378o
Your mobile device contains an internal lithium ion battery. Do not let your battery, charger, or mobile device get wet.

Symbol

Definition Listening at full volume to music or voice through a headset may damage your hearing.

Seizures/Blackouts

Some people may be susceptible to epileptic seizures or blackouts when exposed to flashing lights, such as when playing video games. These may occur even if a person has never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult with your physician before playing video games or enabling a flashing-lights feature (if available) on your mobile device. Discontinue use and consult a physician if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or disorientation. It is always a good idea to hold the screen away from your eyes, leave the lights on in the room, take a 15-minute break every hour, and stop use if you are very tired.

Batteries and Chargers

Caution: Improper treatment or use of batteries may present a danger of fire, explosion, leakage, or other hazard. For more information, see the Battery Use & Battery Safety section in this users guide.

Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
Motorola Limited Warranty for the United States and Canada

Warranty

What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola, Inc. warrants its telephones, pagers, messaging devices, and consumer and professional two-way radios (excluding commercial, government or industrial radios) that operate via Family Radio Service or General Mobile Radio Service, Motorola-branded or certified accessories sold for use with these Products (Accessories) and Motorola software contained on CD-ROMs or other tangible media and sold for use with these Products (Software) to be free from defects in materials and workmanship under normal consumer usage for the period(s) outlined below. This limited warranty is a consumer's exclusive remedy, and applies as follows to new Motorola Products, Accessories and Software purchased by
consumers in the United States or Canada, which are accompanied by this written warranty:

Products and Accessories

Products Covered Products and Accessories as defined above, unless otherwise provided for below. Length of Coverage One (1) year from the date of purchase by the first consumer purchaser of the product unless otherwise provided for below.
Products Covered Decorative Accessories and Cases. Decorative covers, bezels, PhoneWrap covers and cases. Monaural Headsets. Ear buds and boom headsets that transmit mono sound through a wired connection. Consumer and Professional Two-Way Radio Accessories. Products and Accessories that are Repaired or Replaced.
Length of Coverage Limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product.
Limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product.
Ninety (90) days from the date of purchase by the first consumer purchaser of the product. The balance of the original warranty or for ninety (90) days from the date returned to the consumer, whichever is longer.
Exclusions Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage.

Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered by this limited warranty. Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage. Use of Non-Motorola Products and Accessories. Defects or damage that result from the use of Non-Motorola branded or certified Products, Accessories, Software or other peripheral equipment are excluded from coverage. Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola, or its authorized service centers, are excluded from coverage. Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola housings, or parts, are excluded from coverage.
Communication Services. Defects, damages, or the failure of Products, Accessories or Software due to any communication service or signal you may subscribe to or use with the Products Accessories or Software is excluded from coverage.

Who Is Covered?

This warranty extends only to the first consumer purchaser, and is not transferable.

Software

Products Covered Software. Applies only to physical defects in the media that embodies the copy of the software (e.g. CD-ROM, or floppy disk). Length of Coverage Ninety (90) days from the date of purchase.

What Will Motorola Do?

Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty. We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories or parts. No data, software or applications added to your Product, Accessory or Software, including but not limited to personal contacts, games and ringer tones, will be reinstalled. To avoid losing such data, software and applications please create a back up prior to requesting service.

Exclusions Software Embodied in Physical Media. No warranty is made that the software will meet your requirements or will work in combination with any hardware or software applications provided by third parties, that the operation of the software products will be uninterrupted or error free, or that all defects in the software products will be corrected. Software NOT Embodied in Physical Media. Software that is not embodied in physical media (e.g. software that is downloaded from the internet), is provided as is and without warranty.
How to Obtain Warranty Service or Other Information
USA Phones 1-800-331-6456 Pagers 1-800-548-9954 Two-Way Radios and Messaging Devices 1-800-353-2729

Canada TTY

All Products 1-800-461-4575 1-888-390-6456
For Accessories and Software, please call the telephone number designated above for the product with which they are used. You will receive instructions on how to ship the Products, Accessories or Software, at your expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) the name and location of the installation facility (if applicable) and, most importantly; (e) your address and telephone number.
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL
MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW. Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or from one jurisdiction to another. Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted Motorola software such as the exclusive rights to reproduce and distribute copies of the Motorola software. Motorola software may only be copied into, used in, and redistributed with, the Products associated with such Motorola software. No other use, including without limitation disassembly of such Motorola software or exercise of the exclusive rights reserved for Motorola, is permitted.