ck3000_en.qxp

14/09/2004

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Parrot CK3000
The first Bluetooth vehicle handsfree
The CK3000 is the most advanced handsfree car kit on the market. With the parrot CK3000, you can easily to handle calls safely, without ever touching your mobile phone. The voice recognition enables you to place calls with both hands on the wheel, without taking your eyes out off the road. The wireless connection between the CK3000 and the Bluetooth wireless technology phone is initiated as long as the phone is turned on.
w w w. p a r r o t. b i z
S AY Y E S T O T H E M A G I C

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PARROT PRESENTS THE FIRST BLUETOOTH VEHICLE HANDSFREE Standard features Echo cancellation, noise reduction Voice recognition dialling Volume control Universal solution Mutes the radio during calls, use the cars stereo speakers Caller ID Conversation Full Duplex Updates software via Internet and by Bluetooth Customisable features Dual call Automatique answer Main and secondary users Wordspotting (*) Voice recognition on up to 200 names
Bluetooth profiles (*) Headset Handsfree 0.96 Handsfree 1.0 OBEX sychronisation Phone book synchronisation
Compatibility on September the 1st, 2004

Bluetooth phones

ERICSSON MOTOROLA R520, T39m, T68m 270c/280i (with Bluetooth extension), A830, A835, A920, A925, A760/A768, E398, V80, V500, V501, V525, V600 NEC NOKIA e616/c616 3600/3620/3650/3660, 6230, 6310/6310i, 6600, 6650, 6810, 6820, 7600, 7610, 8910/8910i, Ngage, Ngage QD NOKIA ( dongle ) PANASONIC PHILIPS SENDO SHARP SIEMENS SONY ERICSSON TELITAL AD-5B compatible with : 3100, 3200, 5100, 5140, 6100, 6220, 6610, 6800, 7200, 7210, 7250, 7250i X11, X70, X88, P341i Fisio 820, Fisio 825 Sendo X GX30/GX31/GX32 S55, S56, S65, SX1 T68, T68i, P800, P900, T606/T608/T610/T616/T618, T620/T628/T630, Z600, Z608, Z600, Z608 Neo
(*) Provided with some models of phones only.
Bluetooth is a short range radio technology that can transmit voice and data at speeds of up to 1/Mb/s. Launched in 1998 by the special interest Group (SIG) comprising, among others, Ericsson Intel, IBMc, Toshiba and Nokia, Bluetooth technology is currently promoted by nearly 2000 companies and relies on frequencies available worldwide.Interf
"The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Parrot S.A is under license. Other trademarks and trade names are those of their respective owners."
Bluetooth wireless technology
174, quai de Jemmapes 75010 Paris - France Tel : +33 (0)60 Fax : +33 (0)66 www.parrot.biz

CK3000 Evolution FAQ

What is the pairing code? o The pairing code for the CK3000 Evolution is 1234 Phone says unable to connect when pairing attempted, what is wrong? o This can be caused by a number of issues: Occasionally, all Bluetooth connection attempts fail for no apparent reason. Always try again before proceeding to the steps below. Make sure that the pairing code of the kit is inserted correctly. Some phones, especially PDA/Smart phones need to have the numbers lock on for numbers to be inserted. Also, for many of these phones, pressing enter on the keypad will not only send the pairing code, but add enter as part of the passkey. Therefore, it is important to verify that only numbers are being inserted and then the directions on your phones screen are followed. Make sure that the paired device list of the kit is not full. The kit can only have up to 3 devices in its listing. If there are three devices, one will need to be deleted before a new one can be added. Make sure the paired device list of the phone is not full. The amount of devices a phone will allow varies by phone, so please check your phones users manual. Make sure that the memory of the kit is not full. If the memory of the kit is full, the kit will need to have its memory erased in order to pair a new phone. This can be done by pressing the red and green buttons simultaneously for about 5 to 8 seconds. Please note this will delete all information on the kit. If the above steps do not work, it may be the case where the Bluetooth on the phone just needs to be reset. In some cases, this may be done by just turning off Bluetooth, then turning it back on. However, most cases will require a soft reset of the phone. This can be done by pulling the battery on the phone and then reinserting it. How do I delete a paired device? o The only way to delete a paired device is to erase the memory of the kit. This will delete all information on the kit. Callers say I sound like I am talking in a tunnel. What can I do? o Your car kit is a speaker phone and will always sound different than a handset connection. Keep in mind that many people will complain about audio quality without ever mentioning that they dont feel comfortable talking on speaker phones. For an objective evaluation of call quality on the other end, call a number where you can leave a voice message and listen to it yourself.
Id like to optimize how I sound when talking on the car kit. What can I do? o The Parrot microphone is very directional. Therefore, it not only needs to be pointed toward the user, but toward their mouth. Verify that the microphone is pointed directly toward the users mouth without any obstructions between. Callers are hearing a lot of noise on the call. What can I do to fix that? o This can be caused by various things: Most installers generally get the best audio quality by placing the microphone above the rear-view mirror, pointed directly at the mouth of the user. The microphone should not have any obstructions between it and the user. Make sure that no vents or speakers are directed toward the microphone. Road and drive train vibrations in the steering column and dashboard may make them unsuitable locations for the microphone. Convertible top and some sunroof equipped vehicles may require adding a common foam windscreen to the microphone. How do I go into Discreet mode? o The Discreet mode can be entered by pressing the green button while on a single line call. Pressing the Green button on the kit will transfer the speaker audio to the phone. If you would like to have the call go back to the speakers, then hit the green button on the kit again. o While you have two calls connected, pressing the Green button only toggles between the two calls. What are the keywords? o The keywords are used for voice recognition. The phone and hang up keywords are used to answer and hang up a call respectively. These can be used without needing to press any button on the kit. When not in a call, the kit will always listen for the phone keyword, for this reason, it is recommended that the phone keyword is recorded as something longer than one syllable or a short phrase. o The keywords home, work, and cellular are used for contacts with multiple numbers. If your contacts on the kit do not have multiple numbers, these keywords do not need to be recorded. How do I use the keywords? o The phone keyword may be used at any time. The kit is always listening for this keyword. It can be used to answer a call or to start voice recognition. To use it to start voice recognition, just say the keyword and wait for the beep. o The hang up keyword may be used to end a call and is the same as pressing the Red button. The hang-up keyword will be heard in conversation and many users elect to let all calls expire on their own. o The home, work, and cellular keywords are only used for contacts that have multiple numbers. This will allow the kit to know which number

to dial. For example, say there is a contact John Smith with a work, home, and cell number and you would like to call his cell. The user would say the phone keyword or press the green button. After the car kit beeps, you would then say the contacts voice tag, in this case John Smith. Since John Smith has multiple numbers, the kit will beep one more time. The user would then say the cellular keyword to dial his cell phone. Can I switch between my phones voice recognition and the car kits? o The CK3000 Evo will allow you to use either the kits voice recognition or the phones voice recognition. However, it will not allow you to toggle between the two. So if you would like to use the phones voice recognition it is important that voice tags are not recorded on the car kit as this will disable the ability to use the phones voice recognition. What if my phone will send contacts via Bluetooth? o Look for the following options on the phone: Select a contact, select Menu/Options, look for & select Send via Bluetooth/Send vCard/Send Name Card. For Verizon vCast phones, go to your Bluetooth settings, select the car kit, select Menu/Options, & Send Name Card o If you can send contacts, you will need to put the kit in receive mode. Scroll to Add Voice Tag & press center button. You can now send contacts to the car kit & record voice tags. Does the kit have voice digit dial? o Parrot car kits do not support voice digit dialing. However, if the phone used has voice recognition with voice digit dialing, and the voice recognition works over Bluetooth, then it may be used. o Some users report they are able to use a button on the phone to trigger phone-side voice recognition for digit dialing while keeping the more accurate Parrot voice tags to dial from the synchronized phonebook. How do I delete contacts? o Contacts may only be deleted by resetting the whole unit. How do I record a voice tag? o Voice tags for a contact can be recorded by going to Add Voice Tag. The kit will then wait for a contact to be sent from the phone. Once the contact is received just follow the prompts by the kit. How do I delete a voice tag? o A single voice tag can not be deleted, but can be re-recorded by being sent again. To have a voice tag deleted the kit must be reset. How do I use the car kits voice recognition? o The phone keyword may be used at any time. The kit is always listening for this keyword. It can be used to answer a call or by starting voice recognition. To use it to start voice recognition, just say the keyword and wait for the beep. o The hang up keyword may be used to end a call. o The home, work, and cellular keywords are only used for contacts on the kit that have multiple numbers. This will allow the kit to know which number to dial. For example, say there is a contact John Smith with

a work, home, and cell number and you would like to call his cell. The user would say the phone keyword or press the green button. After the car kit beeps, you would then say the contacts voice tag, in this case John Smith. Since John Smith has multiple numbers, the kit will beep one more time. The user would then say the cellular keyword to dial his cell phone. How can the software be updated on the car kit?
WARNING Updates should not be done unless instructed to do so by Technical Support. Updates are made to address specific issues and may change the functionality of your phone and the kit. o The software on the kit can be updated through flash cables that your dealer/installer should have and be able to do the update for you Does the car kit do call waiting? o Call waiting will work, the functionally depends on the phone. o The car kit does have the ability to do call waiting for GSM phones. This can be done by pressing the green button when a second call comes in. Unfortunately, at this time many CDMA and IDEN phones do not have the ability to do call waiting on the kit. Can I mute the microphone? o The kit does not have a muting function for the microphone. Can I turn off the kit while I am driving? o With normal installations, the kit will not be able to turn off while driving. However you can switch a call to the handset by pressing the green button. You also can disconnect Bluetooth on your phone so that all the calls are directed to the handset. How can I reset the car kit? o The kit can be cleared in two ways: The kit can be cleared by pressing the red and green buttons simultaneously for 5 to 8 seconds. The kit will be cleared by doing a software update. How do I decline a call? o To decline a call on the kit, just hit the red button or ignore it and let the call ring to voicemail Does the kit have an automatic answer option? o The kit does not have an automatic answer option. However, many phones do have this option for hands-free and that will work with the kit. Can multiple phones be connected to the kit at the same time? o While multiple phones can be paired to the kit at one time, only one phone may actually be connected to the kit at any given time. Bluetooth is like an invisible cable that directly connects one device to another device.
What happens when multiple phones that have been paired to the kit are in the car at the same time? o The car kit will attempt to connect to the last phone connected to the kit. If that phone is not in range of the kit, it will then attempt to connect to the next phone in the list. How many phones can be paired to the kit? o The car kit can have up to three paired devices, but only one may be connected to the kit at a time. Bluetooth is like an invisible cable that directly connects one device to another device How many contacts can be stored on the car kit? o Up to 450 (150 per phone) contacts may be able to be stored on the kit. This number of contacts is shared with all the phones paired to the kit. How many voice tags can be made on the kit? o The car kit can do up to 150 voice tags per phone. Can the kit send stored contacts to another phone? o The kit does not have the ability to send any of its information out to the phone. It can receive contacts, but can not send the contacts. Can others have access to my contacts when Im not in the vehicle? o Typically, contacts for a specific user are not visible unless that users phone is connected. Users with privacy concerns are advised to double check. If the kit is updated, will it keep all my information on it? o Updates to the kit will completely wipe all information on the car kit. Each phone will need to be re-paired to the kit, contacts will need to be resent, and voice recognition will need to be recorded once again. After installation, the radio works fine, the caller can hear me, but I cant hear the caller. Whats wrong? o The installation is probably wired backwards with phone audio directed back to the radio instead of out to the front speakers. Refer to the downloadable CK3X00 Wiring Reference Diagram for more information. o If the kit has worked before, a soft reset of the phone will most likely fix this. A soft reset can be done by taking the battery out of the phone for a few seconds and then putting it back in. I have an external speaker and the volume is too low even when turned all the way up. What can I do? o If this is the case, the reason for the problem is a high impedance speaker. It is recommended to use a four ohm six watt speaker. For more audio, a lower impedance speaker (as low as 2 ohms) or two external 4 to 6 ohm speakers may be used. Also, make sure the proper wires are used to connect to the speaker. Only the red and orange pair or the blue and green pair of wires from the black male pin connector (the larger of the two connectors) can be used. Also, the rear-channel outputs do not carry any phone audio and therefore can not be used.