Plantronics Voyager 835

User Guide

Welcome

Thank you for purchasing the Plantronics Voyager 835 headset. This guide contains instructions for setting up and using your new headset. Please refer to the separate For Your Safety guide for important product safety information prior to installation or use.

Getting Assistance

The Plantronics Technical Assistance Center is ready to assist you. You can find answers to frequently asked questions, ask a question using e-mail, receive service over the Internet, or speak directly with a representative. Visit www.plantronics.com/support. note If you are considering returning this headset, please contact the Technical Assistance Center first.

Registering Your Product

Visit www.plantronics.com/productregistration to register your product online so we can provide you with the best service and technical support. Note For pairing your headset, your PIN code/Passkey is 0000.

Contents

Package Contents, Features and Accessories..iv Charging Your Headset... 1. Using the AC charger.. 1 Pairing Your Headset.... 2 Plantronics QuickPair Technology.. 2 How to Pair Your Phone with Your Headset for the First Time. 3 Adjusting the Fit... 4. Wearing the Headset on Your Left Ear.. 4 Headset Controls and Indicators... 5. Using More Than One Bluetooth Phone.. 8. How to Enter Discovery Mode if Headset Was Paired Before. 8. How to Initiate a Call... 8 How to Answer a Call While Talking on the Other Phone. 8 Range.... 9 Troubleshooting... 10 Product Specifications... 12
Package Contents and Features
Adjustable earloop Call control button (on/off) Indicator light Microphone 2
Headset Front Charging jack

AC Charger 100240V

Volume up Volume down Vehicle Power Charger Headset Side

Microphone 1

Plantronics Voyager 835 Accessories*

USB Lanyard #79393-01

* Not included. To order, please contact your Plantronics supplier or go to www.plantronics.com iv

Charging Your Headset

Your new headset performs best when fully charged. While your headset is charging, the indicator light glows red. When your headset is fully charged, the indicator light turns off. This applies to all charging options. How to Charge Your Headset Using the AC Charger
1 Plug the charger into a power outlet. 2 Connect the charger cable to the headset. 3 Charge for at least 1 hour before using your headset for the
first time, or for 3 hours to charge it fully.

Charging time

3 hours. ull charge F 1 hour. inimum charge M before first use
Warning Do not use your headset while it is connected to the charger. 1

Pairing Your Headset

Pairing is the process of introducing your headset to your phone. Before using your headset for the first time, you must pair it with your Bluetooth wireless technology enabled phone. Normally you only need to pair your headset with your phone once. Plantronics QuickPair Technology Your new headset includes Plantronics QuickPair technology to simplify the Bluetooth setup process. The first time you turn your headset on, your headset automatically enters pairing mode for 10 minutes. Once paired successfully, your headset stays on for instant use. If not successfully paired after 10 minutes, your headset automatically powers off. When you turn the headset on again, it automatically goes into pairing mode until you successfully pair it with a Bluetooth-enabled phone.

SETTINGS Time and Date Phone Settings Sound Settings Network Services Security Reset Settings

PASSKEY

Bluetooth
How to Pair Your Phone with Your Headset for the First Time
1 Turn on the Bluetooth feature on your phone. 2 Turn the headset on.
For most phones, select Settings/Tools > Connections > Bluetooth > On. See your phones user guide for more information. Press and hold the call control button for two seconds to turn the headset on. The headset automatically enters pairing mode, and the indicator light flashes red/blue. The headset is now ready to be paired to your phone. For most phones, select Settings/Tools > Connections > Bluetooth > Search > 8xxPlantronics. See your phones user guide for more information. Pairing is successful when the indicator on your headset flashes blue and the headset emits a short low tone. Your headset is now connected and ready to use. In the US, you can see a demo of the pairing process at www.plantronics.com/EasyToPair.
3 Use the commands on your phone to locate your headset.
4 When prompted for the PIN code/Passkey, enter 0000.

Adjusting the Fit

Correct Fit

Incorrect Fit

The headset comes out of the box with the earloop in place to wear on your right ear.
1 Place the earloop behind your ear. 2 Rotate the headset so that the speaker rests comfortably in

your ear.

3 Align the microphone with the corner of your mouth.
Callers can hear you best when you point the microphone towards the corner of your mouth.
Wearing the Headset on Your Left Ear
1 Lift the earloop. 2 Swivel the earloop to the right to wear it on your left ear.
Adjust the headset as described above.
For right ear For left ear
Headset Controls and Indicators
Action Turn on the headset Turn off the headset Answer/end a call Press and hold the call control button for 2 seconds Press and hold the call control button for 4 seconds Tap the call control button Indicator Light Blue flash Tone Four rising tones
Flashes red, then turns off

Four falling tones

Three blue flashes (repeating) Three brief repeating while phone is ringing. Blue low tone while ringing, flash every 2 seconds while then brief low tone at on a call. No indicator light beginning or end of when ending a call. the call None Three purple flashes (repeating) for 5 minutes, or until cancelled Blue flash every 2 seconds until the call is ended Long low tone None

Reject a call Missed call
Press and hold the call control button for 2 seconds Briefly press any button to cancel the indicator light. Enter the number on your phone and press send

Make a call

Brief tones, then ringing
Action Check battery power Press and hold both the call control and volume down buttons for about 2 seconds. The indicator light flashes red to show the charge level. Tap the up or down volume button Indicator Light Red flashes Battery level 3 More than 2/3 full 1/3 - 2/3 full Less than 1/3 full Brief low tone (2 low tones when volume limit is reached) Tone None
Adjust the volume (during call)

Blue flash

WARNING Do not use headsets at high volumes for an extended period of time. Doing so can cause hearing loss. Always listen at moderate levels. See www.plantronics.com/healthandsafety for more information on headsets and hearing. Voice Dial Redial last number Press and hold the call control button for 2 seconds Tap the call control button twice Blue flash repeating every 2 seconds Blue flash repeating every 2 seconds None Two brief low tones
Action Transfer a call from While the call is in progress, headset to phone, press and hold the call or from phone to control button for 2 seconds headset Enable/disable LED standby and online indicator Press and hold both volume buttons for 3 seconds Indicator Light None Tone Brief low tone
Fade in = Enabled Fade out = Disabled
One brief low tone, 2 seconds of silence, then 2 brief low tones
Using More Than One Bluetooth Phone
Plantronics Voyager 835 supports multipoint technology, which allows you to use one headset with two different Bluetooth mobile phones. How to Enter Pairing Mode if Headset Was Paired Before While the headset is off, press and hold the call control button for 6 seconds. The indicator light will flash blue, then red/blue until paired. You wlll hear a brief low tone. See steps 1, 3 and 4 of Pairing Your Headset on page 3 to pair your headset with your second phone. If not paired in 3 minutes, the headset will automatically turn off. How to Initiate a Call The headset initiates a call on the phone you most recently used. To use the second paired phone, initiate the call using the controls on the second phone. The second phone forms an active link with the headset. How to Answer a Call on One Phone While Talking on the Other Phone To answer the second call, you must end the first call. You cant place one call on hold while answering a call from the other phone.
1 Press the call control button once to hang up the existing call. 2 Answer the second call on the phone. 3 While the call is in progress, transfer the call from the phone
to your headset by pressing and holding the headset call control button for 2 seconds. You will hear a brief low tone before the call is transferred.

note If you choose not to answer the second call, and you have voice mail on the second phone, the call will go to voice mail.
To maintain a connection, keep your headset within 33 feet (10 meters) of the Bluetooth phone. If there are obstacles between your headset and the phone you may experience interference. For optimal performance, place your headset and phone on the same side of your body. Audio quality degrades as you move out of range. When you are far enough away to lose the connection, you hear a high tone in the headset. The headset attempts to reconnect for 60 seconds. If you move back in range, you can manually reconnect by pressing the call control button. note Audio quality is also dependent upon the device with which the headset is paired.

Troubleshooting

My headset does not work with my phone. Make sure the headset is fully charged. Make sure headset is paired with the Bluetooth phone you are trying to use. See Pairing Your Headset on page 3. Turn both your phone and headset off and on, and then repeat the pairing process on page 3. Turn both your phone and headset off and on, and then repeat the pairing process on page 3. Your PIN code/Passkey is 0000. The headset may not be turned on. Tap the call control button. If a blue light flashes then the headset is on. If not, then press the call control button for approximately 2 seconds until you hear a tone or see the indicator glow blue. Your headset battery may be drained. Charge your battery. See Charging Your Headset on page 1. Your headset may be out of range. See Range on page 9.
My phone did not locate the headset. I could not enter my PIN code/ Passkey. I cannot hear caller/dial tone.
Audio quality is poor. Make sure that headset is sitting correctly in your ear with microphone pointing towards the corner of your mouth. See Adjusting the Fit on page 4. Your headset may be out of range. Move the headset closer to the Bluetooth phone. See Range on page 9. Make sure that the headset is sitting correctly in your ear with the microphone pointing towards the corner of your mouth. See Adjusting the Fit on page 4. My headset falls out Make sure that the headset is sitting correctly in of my ear. your ear with the microphone pointing towards the corner of your mouth. See Adjusting the Fit on page 4.

Callers cannot hear me.

Product Specifications
Talk Time* Standby Time* Charge Time Range Headset Weight Battery Type Storage/Usage Temperature Version Bluetooth Profiles Battery enables up to 5 hours Battery enables up to 5 days 3 hours Up to 33 feet (10 meters) 12 grams Headset: Lithium ion polymer 50F104F (10C 40C) Bluetooth 2.0 + EDR Headset Profile (HSP) for talking on the phone Hands-free Profile (HFP) for talking on and operating the phone * Performance may vary by device.

N10687 Z109

Plantronics, Inc. 345 Encinal Santa Cruz, CA 95060 United States Tel: 800-544-4660 www.plantronics.com
2008 Plantronics, Inc. All rights reserved. Plantronics, the logo design, Plantronics Voyager, QuickPair, and Sound Innovation are trademarks or registered trademarks of Plantronics, Inc. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Plantronics, Inc. is under license. All other trademarks are the property of their respective owners. Patents U.S. 5,210,791; Patents Pending 79705-01 (6.08)

Plantronics Voyager 835

.PlantronicsDiscovery 835.Plantronics Voyager 835
Plantronics Technical Assistance Center Plantronics www.plantronics.com/support
.Technical Assistance Center
www.plantronics.com/productregistration
iv.... 1... 1... AC 2.. 2.. Plantronics QuickPair 3.. 4.... 4.. 5.. 8... Bluetooth 8.. 8... 8. 9.... 10.... 12...

AC 100 240V

USB #79393-01
Plantronics.www.plantronics.com iv

Bluetooth

Plantronics QuickPairTM Plantronics QuickPair Bluetooth 10 10.Bluetooth

PASSKEY

SETTINGS Time and Date
Sound Settings Network Services Security Reset Settings

Phone Settings

Bluetooth. Bluetooth
Bluetooth 8XXPlantronics.0000
www.plantronics.com/EasyToPair

2/3 2/3 1/3 1/3

.www.plantronics.com/healthandsafety 2 2
multipoin Bluetooth Plantronics Voyager 835

Bluetooth.3

.3.0000

PIN PIN

12 Lithium ion polymer
Bluetooth 2.0 + EDR Bluetooth

www.plantronics.com

345 Encinal United States Tel: 800-544-4660 www.plantronics.com

Plantronics

Plantronics Sound Innovation Bluetooth

2008 Inc

Rev A 79705-15 Rev 79705-03