VoiceStation 500

USER GUIDE

User Guide

Contents
Introduction... 3 Parts List.. 3 For Best Performance.. 3 Installing VoiceStation 500.. 4 Using VoiceStation 500.. 5 Using Bluetooth Audio.. 8 Bluetooth Dialing Sequences.. 13 Wired Audio Mode via 2.5mm Jack. 14 Maintenance.. 17 Troubleshooting.. 17 Polycom Limited Warranty. 18 Limitation of Liability.. 18 Copyright.. 19 US and Canada Regulatory and Compliance Information.. 19 Exhibit J - Customer Information.. 21 VoiceStation 500 Specications. 23
VoiceStation 500 - Contents

Introduction

Thank you for choosing Polycoms VoiceStation 500. VoiceStation 500 uses Polycoms unique Acoustic Clarity Technology to provide clear, full-duplex, two-way voice communication for your meetings. In addition, VoiceStation 500 adapts dynamically to the room environment to eliminate echoes and clipping. Three built-in microphones pick up sound all around the room so you can speak naturally and be easily understood. Please review this User Guide before using the phone. Save this User Guide for future reference. Please take a moment now to complete and mail your VoiceStation 500 registration card, or register online at www.polycom.com.

Parts List

Note: Refer to Quick Start Guide for additional information. VoiceStation 500 - 3

For Best Performance

Place VoiceStation 500 in the center of a table or desk. Locate VoiceStation 500 in a room with soft furnishings such as carpets, curtains, and sound-absorbing walls and ceilings. Keep papers and other objects away from your VoiceStation 500. Speak at normal volume. Speak toward your VoiceStation 500.
Installing VoiceStation 500
1. Connect one end of the long console cable to the bottom of the phone.
2. Insert the Power Supply plug into a nearby electrical outlet.
3. Connect the other end of the long console cable to the bottom of the Power Supply. VoiceStation 500 will run a brief selftest, and then you will hear a tone. If you dont hear the tone, verify that the outlet is working and the power is switched on.
4. Connect the short telephone cable to the Power Supply. Your System Administrator can help you to identify a standard analog phone line.

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5. Connect the other end of the short telephone cable to a jack wired for a standard analog phone line. Do not plug the VoiceStation 500 into a digital telephone network. Doing so may damage the phone.
6. Place VoiceStation 500 in the center of the room on a at, stable surface and press the Volume Up and Volume Down buttons to adjust the Ringer. The Ringer has three modes: High, Low, and Off. The Ringer sounds when you press the Volume buttons to indicate current status.
When the On/Off indicator light is on, the Volume buttons control the sound level of the speaker. When the On/Off indicator light is off, the Volume buttons control the ringer volume.
7. Press the On/Off button to obtain a dial tone. If you do not hear a dial tone, you may not be connected to an analog telephone line. For assistance, contact your System Administrator.

Using VoiceStation 500

The Polycom VoiceStation 500 supports three modes of operation: POTS Audio Bluetooth Audio (headset and handsfree prole) Wired Audio Mode (2.5mm) The Link Indicator is off when the phone is in normal POTS mode. The Link Indicator will be slowly ashing blue when the VoiceStation 500 is in Bluetooth mode, and it will be solid amber when the phone is in Wired Audio mode (with a cable connected). When in POTS mode, inserting a 2.5mm cable enables Wired Audio Mode. To enter Wired Audio Mode, press the Mode button. The amber link indicator will come on. It is possible to make/answer Bluetooth and POTS calls when in Wired Audio Mode. For more information, refer to Changing between calls in Wired Audio Mode on Page 15.

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POTS Mode

Keypad

Dialing a Number

Example:

Answer a Call
Press the button when VoiceStation 500 rings.

Adjust Speaker Volume

When a call is in progress, press the Volume Up or Volume Down button to adjust the sound level.

Microphone Mute

Press the Mute button to turn off the microphones and prevent the other party from hearing your conversation. The red indicator lights near the microphones will be on. The speaker is still active and you can hear the other party. Press the Mute button again to resume two-way communication. The red indicator lights will go out.

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Pair with Bluetooth Device
Press the Mode button for 3 seconds to initiate pairing mode. For more information, refer to Using Bluetooth Audio.

Special Features

Your telephone system may provide special features such as Call Waiting, Conference, or Transfer which can be accessed by pressing this key. Ask your System Administrator for more information on special features available with your phone system.

End a Call

Press the On/Off button to end the call.

Redial

Press the Redial button.

Record a Conversation

Plug the end of a cable with RCA-type connectors into the Aux Out jack on the Power Supply. Plug the other end of the cable into the Aux In jack of your tape recorder.

Audio cable (RCA cable)

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Private Conversations

Plug a telephone into the data port on the VoiceStation 500 wall module. Press the Hold button to place the call on hold, then pick up the receiver of the telephone connected to the data port. You may also connect a fax machine or computer modem to the data port.

Wal Module WalllModule

Daa po t opiion Dattaporr topttonss

Telephone Telephone

Fax Machine Fax Machine

Computer

Using Bluetooth Audio
Bluetooth Mode is an additional new mode of operation offered by the VoiceStation 500. This feature enables you to combine the convenience of a mobile phone or computer calling application with the acoustics of a conference phone. For example, if you were in a call on your mobile telephone, you could connect your mobile phone via Bluetooth to the VoiceStation 500 and use its speaker and microphones to continue your conversation and include everyone in the room in the conversation. Bluetooth Mode on the VoiceStation 500 provides increased exibility to conference anywhere, even in environments where there are no analog lines or telephony infrastructure. Bluetooth mode can be established in one of three ways: Manually establish a Bluetooth connection with VoiceStation 500 from a previously unpaired mobile phone (see instructions below), or; Manually establish a Bluetooth connection with VoiceStation 500 from a previously paired mobile phone (select PLCM VS500 from a list of paired devices on your mobile phone), or; Press the Mode button to go to Bluetooth Mode. At this point, pressing the On/Off button on VoiceStation 500 will initiate a Bluetooth link to the last paired mobile phone that it was connected to. Once connected it will establish the Bluetooth mode without further user action. During this time, the Link Indicator will be solid blue. If a Bluetooth link cannot

you press the On/Off button. 2. Press the On/Off button on the VoiceStation 500 to get the POTS dial tone. 3. Dial the call using the keypad of the VoiceStation 500. 4. To end the call, press the On/Off button on the VoiceStation 500. 5. To resume the Bluetooth call, press the Mode button on the VoiceStation 500. Changing between calls in different modes (POTS to/from Bluetooth) 1. To make a POTS call while in Bluetooth mode, press the Mode button, press the On/Off button, then dial the phone number. When complete, press the On/Off button. Press the Mode button to return to the call in Bluetooth mode. 2. To answer a POTS call while in Bluetooth mode, press the On/Off button. Disconnecting Bluetooth link using VoiceStation 500 Press and hold the Mode button for 3 seconds while in Bluetooth mode. You should see the steady blue LED turns to slow blinking with an audible beep. Using VoiceStation 500 with Bluetooth-Enabled Computer(s): Conguring the VoiceStation 500 for Bluetooth Mode 1. Press the Mode button to enter Bluetooth mode. The blue Mode LED should be on (either slow blinking or steady).

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2. Ensure you have turned on the Bluetooth mode. Press and hold the Mode button for at least 3 seconds and ensure the blue LED is fast blinking (discovering). You will hear a series of tones on VoiceStation 500 indicating that your Bluetooth device has discovered the VoiceStation 500. On your Bluetooth device, select PLCM VS500 as the discovered device and when prompted for the Password, enter 0000. (Follow the prompts on your computer) Once the Bluetooth-enabled device is paired with VoiceStation 500, the blue LED should be steady (On). A conrmation tone will also be heard on the VoiceStation 500. Making and ending computer calls 1. Press the On/Off button on VoiceStation 500 to link to the computer. 2. Dial the phone number. 3. When nished, terminate the call as you normally would with your computer. Answering a computer call 1. Ensure the mobile phone is paired with the VoiceStation 500. 2. When the computer call rings, answer it as you normally would on the computer. Ending the mobile phone call using VoiceStation 500 Disconnect the call on your mobile phone as you normally would. Redialing the last dialed number using VoiceStation 500 for computer calls Not available.

Transferring audio between VoiceStation 500 and computer 1. In order to transfer audio from VoiceStation 500 and the computer (or vice-versa), you must de-link the two devices. You can do so in two ways: Press and hold the Mode key for at least 3 seconds on the VoiceStation 500. From your computer calling application, right-click your mouse and follow the instructions to de-link the Bluetooth connection. Changing between computer calls using VoiceStation 500 Not available. Muting a call on VoiceStation 500 Press the Mute button on the VoiceStation 500 to mute/unmute a call as described in the POTS Mode section of this User Guide. Changing Volume Press the Volume Up and Volume Down buttons on the VoiceStation 500 to adjust the volume to the desired level as described in the POTS Mode section of this User Guide. Recording a call Please refer to the Record a Conversation as described in the POTS Mode section of this User Guide. Making a POTS call while in Bluetooth mode on computer 1. If you are in a call using your Bluetooth device, place the call on hold by pressing the Hold button on the VoiceStation 500. 2. Press the On/Off button on the VoiceStation 500 to place a POTS call.

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3. Dial the call using the keypad of the VoiceStation 500. 4. To end the call, press the On/Off button on the VoiceStation 500. 5. Press the Hold button on the VoiceStation 500 to resume the call with the Bluetooth device. Changing between calls in different modes (POTS to/from Bluetooth) 1. To make a POTS call while in Bluetooth mode, press the Mode button, press the On/Off button, then dial the phone number. When complete, press the On/Off button. Press the Mode button to return to the call in Bluetooth mode. 2. To answer a POTS call while in Bluetooth mode, press the On/Off button. Disconnecting Bluetooth link using VoiceStation 500 Press and hold the Mode button for three seconds. You should see the blue LED turn to slow blinking and hear an audio beep.

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Bluetooth Dialing Sequences*
If the LED is: Off (Blue**) Slow Blink (Blue**) On (Steady, Blue**)
And you want to call with: Follow these steps:
POTS Press Off-Hook Button. Dial phone number.

Computer Press Mode

Button LED should change to slow blink. Press and hold Mode button for 3 seconds to pair with computer. Press OffHook button. Dial phone number from computer.

Mobile Phone Press OffHook Button. LED should change to slow blink. Press and hold Mode button for 3 seconds to pair with computer. Dial phone number from mobile phone.
POTS Press Mode button. LED light should go off. Press OffHook Button. Dial phone number.

Computer Press and

hold Mode button for 3 seconds to pair with computer. Press OffHook button. Dial phone number from computer.

Mobile Phone Press and

hold Mode button for 3 seconds to pair with computer. Dial phone number from mobile phone.
Computer Dial phone number from computer. When nished, terminate call from computer as normal.

Mobile Phone Dial phone

number from mobile phone.

LED is now:

* Assumes device has already been paired with VoiceStation 500. ** If LED is Amber, please refer to Wired Audio Mode in user manual.

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Wired Audio Mode via 2.5mm Jack
Use the provided mobile phone connector cable to connect your mobile phone to the VoiceStation 500s 2.5mm audio input/output jack. The mobile phone connector cable will plug into a standard 2.5mm headset jack on your mobile phone. A headset adaptor may be necessary to adapt your mobile phone to this connector. Adaptors are widely available at electronics stores and mobile phone outlets for universal hands-free kits. Polycom also offers hands-free adaptor kits for Nokia, Samsung, Sony Ericsson and Siemens brand mobile phones. Please contact your local sales representative for more information about these adapter kits. You can also use the provided Computer Calling Cable with the VoiceStation 500s 2.5mm audio jack. The Computer Calling Cable allows you to make calls over the Internet using the VoiceStation 500. This feature enables you to combine the convenience of Internet phone calls via applications such as Skype, AIM, MSN Messenger, Yahoo! Messenger, and corporate IP softphones, with the audio quality of Polycoms legendary conference phones. Simply plug the Computer Calling Cable into your VoiceStation 500 on one end, and then connect the cable to the sound card connectors on your desktop computer or laptop. When in POTS mode, inserting a 2.5mm cable enables Wired Audio Mode. To enter Wired Audio Mode, press the Mode button. The amber link indicator will come on. It is possible to make/answer Bluetooth and POTS calls when in Wired Audio Mode. For more information, refer to Changing between calls in Wired Audio Mode on Page 15. When you are in active Wired Audio Mode it is possible to receive an incoming POTS call. To pick up an incoming POTS call you simply press the On/Off button and the link indicator will turn off. This indicates that you are now in POTS mode. As soon as you are done with your POTS call, you can press the Mode button again so that the amber link indicator appears, and you are now back in Wired Audio mode.

Conguring the Wired Audio Mode: 1. Insert one end of mobile phone cable with 2.5 mm connector into the 2.5mm phone jack on the VoiceStation 500 and the other into your mobile phone or computer. 2. Press the Mode button to enter Wired Audio Mode. The Amber LED should be on. Using Wired Audio Mode to make phone calls: Making and ending a phone call in Wired Audio Mode 1. Make sure the VoiceStation 500 is set up as described in the Conguring the Wired Audio Mode section above. 2. Dial the phone number from the device connected to the VoiceStation 500. 3. When nished, terminate the call as you normally would with your mobile phone or computer. Answering a call in Wired Audio Mode 1. Make sure the VoiceStation 500 is set up as described in the Conguring the Wired Audio Mode section above.

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2. When the incoming call ring is heard, answer it as you normally would. Redialing the last dialed number in Wired Audio Mode Redial the last number using the mobile phone or computer connected to the VoiceStation 500. Transferring audio between devices in Wired Audio Mode The connector cable (mobile phone or computer) with 2.5 mm connector needs to be removed from the mobile phone or computer. Changing between calls in Wired Audio Mode The Mode button can be used to swap between the POTS, Bluetooth and the Wired Audio calls: 1. Making/Answering a POTS call when in Wired Audio Mode: Press the Mode button, press the On/Off button, make/answer the phone call. The Amber LED should not be lit. When nished, press the On/Off button, then press the Mode button again. 2. Making/answering a Bluetooth call when in Wired Audio Mode: Press the Mode button, then make/answer the phone call. The Bluetooth LED should be on (blue). When nished, press the Mode button again. The LED should return to amber. Muting a call on VoiceStation 500
1. Press the Mute button on the VoiceStation 500 to mute/unmute a call as described in the POTS Mode section of this User Guide or; 2. The mobile phone Mute/Unmute button can be used. Changing Volume 1. Press the Volume Up/Down buttons on the VoiceStation 500 to adjust the volume to the desired level as described in the POTS Mode section of this User Guide or; 2. Use the mobile phone to adjust the volume. Recording an audio call Please refer to the Record a Conversation section of this Users Guide as described in the POTS Mode section of this User Guide. Disconnecting Wired Audio Mode on VoiceStation 500 1. End the phone call as you normally would. 2. Unplug the cable from the 2.5mm port on the side of the VoiceStation 500. The amber LED should turn off, bringing the VoiceStation 500 to POTS mode.

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Adjusting Microphone Settings on Computer (Optional):
For best audio performance when using the Computer Calling Cable with VoiceStation 500, be sure to turn on Mic Boost in the Windows XP Sounds and Audio Devices menu as shown below. (Settings may vary depending on Operating System.)
Start Settings Control Panel Sounds and Audio Devices Audio Sound Recording Volume Microphone (Advanced) Mic Boost ON

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Maintenance
Clean the VoiceStation 500 with a soft, dry cloth. Do not use alcohol- or petroleum-based cleaners.

Troubleshooting

No Dial Tone Check that all connections are correct and tight. Make sure the short cable is connected to a standard analog phone line. Try a different telephone line. Phone Does Not Ring Adjust the Ringer with the Volume up button. Short Silences, Echoes, or Clipped Speech Do not move VoiceStation 500 while it is in use. Keep your hands away from the phone during calls. Keep papers, cups, coffee pots, and other objects away from the phone. At the beginning of a call, allow each speaker present to speak in turn for a few moments to enable the phones electronics to adjust to the acoustic environment. The other party may be using low quality equipment or a half-duplex conference bridge, in which case there is no solution. Mufed or In a Well Reception Speak closer to the phone so that the microphones pick up your speech more accurately. Add more sound absorbency to the room. Excessive Noise Noisy equipment such as a computer or fan may make it difcult to hear the other party. Both parties should turn off noisy equipment. Try calling again to see if a different line provides a better connection. Physical Damage If physical damage is severe enough that the internal parts become visible, disconnect the VoiceStation 500 immediately. Do not reconnect to the network until the VoiceStation 500 has been repaired.

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Polycom Limited Warranty
Polycom warrants to the end user that the system will be in good working order on the date Polycom or its authorized reseller delivers or installs the system, whichever is later (Warranty Date). If you notify Polycom or its Authorized Dealer within one year of the Warranty Date that the system is not in good working order, Polycom will, without charge , repair or replace, at its option, the system components that are not in good working order. Repair or replacement parts may be new or refurbished and will be provided on an exchange basis. If Polycom determines that your system cannot be repaired or replaced, Polycom will remove the system and, at your option, refund the purchase price of your system or apply the purchase price towards the purchase of another Polycom system. A summary of Polycom maintenance coverage may be obtained from Polycom by calling 1.800.451.0995 (in the continental U.S. only). If you purchased your system from a Polycom Authorized Dealer, contact your reseller for the details of the maintenance plan applicable to your system. This Polycom limited warranty covers damage to the system caused by power surges. Polycom will not be responsible under this limited warranty for damages resulting from: Failure to follow Polycoms installation, operation, or maintenance instructions. Unauthorized system modication, movement, or alteration. Unauthorized use of common carrier communication services accessed through the system. Abuse, misuse, negligent acts or omissions of the customer and persons under the customers control; or Acts of third parties and acts of God. Polycoms obligation to repair, replace, or refund, as set forth above, is your exclusive remedy. Except as specically set forth above, Polycom, its afliates, suppliers, and dealers make no warranties, express or implied, and specically disclaim any warranties of merchantability or tness for a particular purpose.

Limitations of Liability

The liability of Polycom and its afliates and suppliers for any claims, losses, damages, or expenses from any cause whatsoever (including acts or omissions of third parties), regardless of the form of action, whether in contract, tort, or otherwise, shall not exceed the lesser of: (1) the direct damages proven; or (2) the repair cost, replacement cost, license fee, annual rental charge, or purchase price, as the case may be, of the equipment that gives rise to the claim. In no event shall Polycom and its afliates and suppliers be liable for any incidental, special, reliance, consequential, or indirect loss or damage arising out of or in anyway in connection with the use of the equipment. As used in this paragraph, consequential damages include, but are not limited to, the following: lost prots, lost revenues, and losses arising out of unauthorized use (or charges for such use) of common carrier telecommunications services or facilities accessed through or connected to the equipment. For personal injury caused by Polycoms negligence, Polycoms liability shall be limited to proven damages. No action or proceeding against Polycom or its afliates or

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suppliers may be commenced more than twenty-four (24) months after the cause of action accrues.
THIS PARAGRAPH SETS FORTH THE EXCLUSIVE REMEDY FOR ANY CLAIMS, LOSSES, DAMAGES OR EXPENSES ASSOCIATED WITH THE EQUIPMENT AND REGARDLESS OF A FAILURE OF ESSENTIAL PURPOSE.

Copyright

All rights reserved under International and Pan-American Copyright Conventions. No part of the contents of this manual may be copied, reproduced, or transmitted in any form or by any means, or translated into another language or format, in whole or part, without written consent of Polycom, Inc. The software contained within this product is protected by United States copyright laws and international treaty provisions. Polycom, Inc., retains title and ownership of all property rights with respect to the software within this product. You shall not (and shall not allow any third party to) decompile, disassemble, or otherwise reverse engineer or attempt to reconstruct or discover any source code or underlying ideas or algorithms of the software by any means whatsoever. Do not remove (or allow any third party to remove) any product identication, copyright or other notices. Polycom and the logo design are registered trademarks and VoiceStation 500 and Acoustic Clarity Technology are trademark of Polycom, Inc. in the United States, and various countries.

FCC Rules

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. In accordance with part 15 of the FCC rules, the user is cautioned that any changes or modifications not expressly approved by Polycom Inc. could void the users authority to operate the equipment.

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Canadian Department of Communications Notice
This Class [B] digital apparatus complies with Canadian ICES-003. Cet appareil numrique de la classe [B] est conforme la norme N M B-003 du Canada.
Ring Equivalency Number (REN)
The REN is used to determine the quantity of devices that may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. Typically the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line (as determined by the total RENs) contact the local telephone company.

Automatic Dialing

WHEN PROGRAMMING EMERGENCY NUMBERS AND/OR MAKING TEST CALLS TO EMERGENCY NUMBERS: 1. Remain on the line and briefly explain to the dispatcher the reason for the call. 2. Perform such activities in the offpeak hours, such as early morning or late evening.
Telephone Company Connector
A FCC compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack that is Part 68 complaint. See the rest of these installation instructions for details.
Canadian Telephone Company Requirements
NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the users satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together.

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This precaution may be particularly important in rural areas. Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. NOTICE: The Ringer Equivalence Number (REN) assigned to each relevant terminal device provides an indication of the maximum number of terminals
allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. The term IC: before the certification/ registration number dignifies only that the Industry Canada technical specifications were met.
Exhibit J - Customer Information
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the exterior of the cabinet of this equipment is a label that contains, among other information, FCC Registration Number: Ringer Equivalence Number (REN): Facility Interface Code (FIC): Service Order Code (SOC): USOC Jack Type: a product identier in the format US: 2HWTE09BVOICEST. If requested, this number must be provided to the telephone company. US: 2HWTE09BVOICEST 0.9B 02LS2 6.0Y RJ11C If trouble is experienced with this equipment VoiceStation 500, for repair or warranty information, please contact Polycom Inc.: 1-888-248-4143; 1-408-474-2067 Option 1; 4750 Willow Road, Pleasanton, CA 94588-2708, USA; or http://www.polycom.com. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. Connection to party line service is subject to state tariffs. (Contact the state public utility commission, public service commission or corporate commission for information.) Portions of the software contained in this product are Copyright 1995 - 2003, SPIRIT.
If this equipment VoiceStation 500 causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isnt practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes to its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice so you can make the necessary modifications to maintain uninterrupted service.

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CE Mark R & TTE Directive (EU Only)
This VoiceStation 500 has been marked with the CE mark. This mark indicates compliance with EEC Directives 89/336/ EEC, 73/23/EEC1999/5/EC. A full copy of the Declaration of Conformity can be obtained from Polycom Ltd., 270 Bath Road, Slough, Berkshire, SL1 4DX, UK. Polycom Ltd. tmto prohlauje, e tento VoiceStation 500 je ve shod se zkladnmi poadavky a dalmi pslunmi ustanovenmi smrnice 1999/5/ES. Undertegnede Polycom Ltd. erklrer herved, at flgende udstyr VoiceStation 500 overholder de vsentlige krav og vrige relevante krav i direktiv 1999/5/EF. Hiermit erklrt Polycom Ltd., dass sich das Gert VoiceStation 500 in bereinstimmung mit den grundlegenden Anforderungen und den brigen einschlgigen Bestimmungen der Richtlinie 1999/5/EG bendet. Kesolevaga kinnitab Polycom Ltd. seadme VoiceStation 500 vastavust direktiivi 1999/5/E phinuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele stetele. Hereby, Polycom Ltd., declares that this VoiceStation 500 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/ EC. Por medio de la presente Polycom Ltd. declara que el VoiceStation 500 cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Polycom Ltd. VoiceStation 500 1999/5/. Par la prsente Polycom Ltd. dclare que lappareil VoiceStation 500 est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE. Con la presente Polycom Ltd. dichiara che questo VoiceStation 500 conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Ar o Polycom Ltd. deklar, ka VoiceStation 500 atbilst Direktvas 1999/5/EK btiskajm prasbm un citiem ar to saisttajiem noteikumiem. iuo Polycom Ltd. deklaruoja, kad is VoiceStation 500 atitinka esminius reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas. Hierbij verklaart Polycom Ltd. dat het toestel VoiceStation 500 in overeenstemming is met de essentile eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Hawnhekk, Polycom Ltd., jiddikjara li dan VoiceStation 500 jikkonforma maltiijiet essenzjali u ma provvedimenti orajn relevanti li hemm fid-Dirrettiva 1999/5/EC.

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Alulrott, Polycom Ltd. nyilatkozom, hogy a VoiceStation 500 megfelel a vonatkoz alapvet kvetelmnyeknek s az 1999/5/EC irnyelv egyb elrsainak. Niniejszym Polycom Ltd. owiadcza, e VoiceStation 500 jest zgodne z zasadniczymi wymaganiami oraz innymi stosownymi postanowieniami Dyrektywy 1999/5/WE Polycom Ltd. declara que este VoiceStation 500 est conforme com os requisitos essenciais e outras disposies da Directiva 1999/5/CE. Polycom Ltd. tmto vyhlasuje, e VoiceStation 500 spa zkladn poiadavky a vetky prslun ustanovenia Smernice 1999/5/ES. Polycom Ltd. vakuuttaa tten ett VoiceStation 500 tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sit koskevien direktiivin muiden ehtojen mukainen.

Hrmed intygar Polycom Ltd. att denna VoiceStation 500 str I verensstmmelse med de vsentliga egenskapskrav och vriga relevanta bestmmelser som framgr av direktiv 1999/5/EG. Hr me lsir Polycom Ltd. yr v a VoiceStation 500 er samrmi vi grunnkrfur og arar krfur, sem gerar eru tilskipun 1999/5/EC Polycom Ltd. erklrer herved at utstyret VoiceStation 500 er i samsvar med de grunnleggende krav og vrige relevante krav i direktiv 1999/5/EF.
IMPORTANT NOTE FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

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Technical Support in the United States: Phone: 408-526-9000 Internet: http://www.polycom.com Polycom, Inc. 1565 Barber Lane, Milpitas, CA 95035 Phone: 408-526-9000 or toll-free in the US: 800-POLYCOM Facsimile: 408-526-9100
Polycom, VoiceStation, and the Polycom logo design are registered trademarks of Polycom, Inc. in the US and various countries. 2005 Polycom, Inc. All Rights Reserved.

3810-17998-001 RevA (EN)

Frequently Asked Questions

Polycom VoiceStation 500

Q: What is VoiceStation 500? A: The Polycom VoiceStation 500 is a small conference phone ideally suited for desktops, offices, and other small rooms. Q: How does VoiceStation 500 compare to the VoiceStation 300? A: The VoiceStation 500 is Bluetooth enabled for connecting to mobile phones or computers. It also features an Applications Port for wired connections to mobile phones and computers that are not Bluetooth-enabled. Q: How does VoiceStation 500 compare to the VoiceStation 100? A: The VoiceStation 500 features greater microphone coverage and better audio quality than the previous-generation VoiceStation 100. Q: How does VoiceStation 500 compare to the SoundStation2? A: SoundStation2 features 50% greater microphone coverage and loudness than the VoiceStation 500, as well as additional audio enhancements. SoundStation2 also features a graphical backlit LCD display for caller ID, phone book, and other features. Any meeting space that is larger than an office or small room should use a SoundStation2 rather than the VoiceStation 500. Q: What is Bluetooth technology? A: The Bluetooth Specification defines a low-cost, low-power global radio standard for connecting devices. Using an efficient time-sharing architecture designed with advanced frequency hopping and small packet sizes, the technology is able to maintain high transmission speeds while operating in the unlicensed 2.4GHz radio spectrum. You can learn more at www.bluetooth.com.
Q: How does the Bluetooth functionality work in the VoiceStation 500? A: A Bluetooth-enabled device such as a mobile phone, headset or personal computer can pair with the VoiceStation 500 and use the speaker & microphones of the VoiceStation 500 for highquality, hands-free conversations. Q: Which Bluetooth-enabled products will the VoiceStation 500 pair with? A: The VoiceStation 500 will recognize most devices that are enabled with standards based Bluetooth capability. The VoiceStation 500 is intended to work with other types of communication devices such as mobile phones, Bluetooth headsets and Bluetooth-enabled computers that you use for computer calling. Q: How do I pair my Bluetooth-enabled device with a VoiceStation 500? A: Make sure Bluetooth is enabled on the device and that you place it close to the VoiceStation 500. Then, simply press and hold the Mode button on the VoiceStation 500 for 3 seconds. For more information, please consult the VoiceStation 500 User Guide. Q: How does the Applications Port work using a mobile phone? A: The mobile phone cable (included with the VoiceStation 500) links the console to the headset jack of a mobile phone. The plug is a standard 2.5mm headset connector. Once the two phones are connected the console acts as a speakerphone for the mobile phone. Dial the call using the mobile phone interface and speak hands free through the VoiceStation 500 console. You can transfer back and forth between speakerphone mode and normal mobile phone mode by unplugging the headset connector. The phone call transmission takes place through the mobile network in this case rather than the
landline. Accordingly, this feature has powerful benefits in environments where there are no landlines available. Q: Does the mobile phone connector cable work with all mobile phones? A: The cable will work with most mobile phones. However, some mobile phones may require a headset plug adapter to accept the 2.5mm plug. The adapters are the same as used in universal hands-free kits for mobile phones and are widely available. Q: How do I use the Applications Port to make calls over the Internet? A: The computer calling cable (included with the VoiceStation 500) allows you to connect your conference phone to your computer through the Applications Port. This allows you to hold productive conference calls using Internet phone services. Q: What is the maximum number of participants VoiceStation 500 can effectively handle? A: VoiceStation 500 can effectively cover up to four participants. The SoundStation2 should be used for larger groups. Q: What is the warranty for VoiceStation 500? A: The standard warranty is 12 months. Q: Is the VoiceStation 500 software upgradeable? A: No, there is no option for customers to update the software on the VoiceStation 500. Q: Does VoiceStation 500 work with a digital PBX? A: VoiceStation 500 is an analog (circuit switched) conference phone and can be attached to a digital PBX (enterprise phone system) via an analog connection from a PBX analog line card or third-party adapter

Q: Does VoiceStation 500 have expansion microphones available? A: No, there are no expansion microphones available for the VoiceStation 500. Q: Is this phone available in markets outside of the U.S.? A: Yes, this product is available outside the U.S. Please contact Polycom Sales to determine which product version is appropriate for your country. There are differences in power supply voltages and telephone approvals that need to be taken into account for each country.
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