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Sagem DSI86 HD

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Comments to date: 3. Page 1 of 1. Average Rating:
rthomp0215 12:30pm on Monday, July 5th, 2010 
Excellent product This is a great little box, really pleased with it, nice and compact and a great price.
umehlig 8:00pm on Wednesday, April 21st, 2010 
Even HD ready TV is good! Living in an area where we can only get satellite TV and having to rely on Sky (or an old Sky box! Works in Iceland I have a satellite dish on my house in Iceland and used to have a Sky set-top-box that worked fine but belonged to a friend and had t...
sfein 11:10am on Friday, April 16th, 2010 
bad menu bought this 34 weeks ago very happy with the picture on hd but the menu is a waste of space very hard to use and very slow.

Comments posted on www.ps2netdrivers.net are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.

 

Documents

doc0

0704 Sagem Freesat DSI86HD Datasht:Layout 1

22/10/09

Page 1
SATELLITE HD DIGITAL BOX DSI86 HD

Page 2

Over 140 channels and radio services 8 Day Electronic Programme Guide Free HD programmes Full UK-wide coverage No subscription, no monthly bills
Hardware Specications Transmission standards: DVB-S/DVB-S2/MPEG2/MPEG4 (H.264) Audio Decoding: Stereo 2.0/AC3/E-AC3 Outputs: 1 x IEC female (signal input) / 1 x IEC male (RF Loopthrough) / 2 x SCART (TV, AUX) / 1 x HDMI / 3 RCA YPbPr / 3 RCA Audio (Stereo S/PDIF) / 1 x IEC 958 (digital audio) / 1 x 5.5mm jack Data Ports: Ethernet 10/100BT, USB 2.0 Host 2 SCART MHEG 5 Teletext and subtitles OSD 1.5 Teletext, VBI re-insertion/DVB Subtitles Main Features Slimline design HDMI upscaling Digital Audio Output Parental Control HD viewing 8 Day Programme Guide Favourite Lists Ideal for the digital switch over

doc1

6-1. ICONS.... 14 6-2. USER SETTINGS.... 14 6-3. MANAGING CHANNELS AND FAVOURITE LISTS... 16 6-4. RECEIVER SETTINGS... 17
7. INFORMATION MENU....21
7-1. SIGNAL INFORMATION.... 21 7-2. RECEIVER INFORMATION.... 21
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8. EVERYDAY USE.....22

8-1. SELECTING A CHANNEL.... 22 8-2. ADJUSTING THE AUDIO VOLUME.... 23 8-3. CHANGING THE FAVOURITES LIST... 23 8-4. TEMPORARILY SELECTING AUDIO LANGUAGES AND SUBTITLES.. 24 8-5. TELETEXT AND INTERACTIVE SERVICES... 24 8-6. ELECTRONIC PROGRAMME GUIDE... 24
9. RECORDING PROGRAMMES TO VCR/DVD...26
9-1. RECORDING PROGRAMMES MANUALLY... 26 9-2. RECORDING PROGRAMMES FROM THE ELECTRONIC PROGRAMME GUIDE.. 27
10. SOFTWARE UPDATE...28 11. TROUBLESHOOTING.... 29 12. SPECIFICATIONS.... 30 13. CUSTOMER SUPPORT....32 14. GUARANTEE TERMS...33

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1. PRODUCT OVERVIEW
Your Receiver is a digital receiver that lets you watch freesat HD and SD channels. YOUR NEW EQUIPMENT INCLUDES: 1 remote control with 2 batteries (AAA) 1 power supply unit (power adapter and power cord) 1 HDMI lead for connection to the HD TV set 1 installation guide 1 freesat presentation leaflet this user manual
1-1 FRONT PANEL OF THE RECEIVER
1. USB port (for future use) 2. Digital display
Shows the current time when the receiver is in standby. Shows the programme number when the receiver is on.
4. Change channels 5. On/Off button
Switch the receiver on/off (press and let go) Restart the receiver (press and hold for 5 sec.)

3. Status indicator

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1-2 REAR PANEL OF THE RECEIVER
6. Satellite dish input 7. Ethernet port (for future use) 8. HDMI Digital video audio connector 9. Scart connector (to TV)
10. Scart connector (to VCR or DVD recorder) 11. Digital audio connector 12. Analogue audio connectors (to hi-fi unit) 13. Power supply unit connector
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1-3 REMOTE CONTROL

Functions Put the receiver in standby mode/Wake up the receiver from standby mode. Access channels and various on-screen options Display programme information and options Turn the volume up or down Turn the sound off or on Move in a page, a menu Go back to the previous screen or mode Schedule a recording from the electronic programme guide (EPG) On-screen options (MHEG, Teletext pages and menu) Select audio tracks and activate/deactivate audio description Select subtitles Display the electronic programme guide (EPG) Change channels Access menus Display the channel list, confirm a selection Exit a screen, a mode Display Teletext pages when available
Note : undocumented keys are not used on this product.
Batteries: the remote control needs two batteries (AAA) to operate. The drawing in the battery compartment
indicates how to install them. The batteries provided are not rechargeable.
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2. SAFETY RECOMMENDATIONS
Use of the receiver is subject to safety measures designed to protect users and their environment.
2-1 WHERE TO PUT YOUR RECEIVER?
In order to guarantee the correct operation of your receiver, you must: place it indoors to protect it from lightning, rain, and sun rays, place it in a dry and well ventilated area, keep it away from heat sources such as radiators, candles, lamps, etc. protect it from dampness, place it on a flat surface from where it will not fall and is out of reach of the children, do not place anything on top of your receiver (as it would restrict ventilation): the ventilation slots located on the casing prevent your receiver from overheating. If you place the receiver in a compartment, leave a space of at least 10 cm on each side and 20 cm on the front and back of the receiver, connect it directly to the mains with the provided cords, the socket must be near the receiver and easy to access. The use of an extension cable (with multi-points) is not recommended.
2-2 WARNINGS AND SAFETY INSTRUCTIONS
NEVER OPEN THE RECEIVER OR THE POWER SUPPLY UNIT! YOU RISK GETTING AN ELECTRIC SHOCK.
Use only the power supply unit supplied with the receiver to connect it to the mains. Other practice may be dangerous. As a precaution, in case of danger, the power supply unit act as a disconnecting mechanism for the 230V power supply. That is why it is imperative that you connect the receiver to a power outlet located nearby and easily accessible. You must imperatively connect the power supply unit to the receiver before connecting the power supply unit to the power socket. To avoid short-circuits (fire or electrocution hazard), do not expose your receiver to dampness. Do not place any object containing liquid (vase for example) on the appliance. The receiver must not be splashed with liquid. If liquid is upset onto the receiver, unplug it immediately from the mains and consult your supplier. Take care not to allow liquids or metal objects to enter the receiver through the ventilation slots. Avoid reconnecting the receiver after it has been subjected to large changes in temperature.

3-2 PRODUCT RECYCLING AND DISPOSAL
To facilitate recycling, please respect the sorting rules set up locally for this kind of waste. If your product contains batteries, they must be disposed of at appropriate collection points. European regulations ask you to dispose of products belonging to the family of electrical and electronic equipments ( ) selectively:
At the collection points made available to you locally (drop-off centre, selective collection, etc.), At sales points in the event of the purchase of similar equipment.
In this way you can participate in the re-use and upgrading of Electrical and Electronic Equipment Waste, which can have an effect on the environment and human health.
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3-3 EUROPEAN DIRECTIVE ON WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT (WEEE)
In the context of sustainable development, the reduction of wastes to be eliminated by reusing, recycling, composting and energy recovery is strongly advised. In order to comply with this directive which is applicable to EEEs sold after 13/08/2005, your receiver will be taken back free of charge and recycled by the distributor of the EEE within the limits of the quantity and types of equipment bought from them. These appliances which contain substances potentially dangerous to human health and the environment will be recycled.
3-4 DIRECTIVE ON THE RESTRICTION OF USE OF CERTAIN HAZARDOUS SUBSTANCES IN ELECTRONIC EQUIPMENT (ROHS)
Your receiver along with the batteries supplied comply with the directive relating to the RoHS dangerous materials such as lead, mercury or cadmium are not used. This avoids environmental hazards and any risks to the health of personnel at the recycling centres. The batteries of the remote control can be removed simply. Note: When the batteries of the remote control are worn out, please dispose of them at a collection point and not with household waste.
3-5 ELECTRICAL CONSUMPTION OF THE RECEIVER
To reduce the consumption of your receiver, you are recommended to place it in standby mode when not in use. We recommend you to turn off the receiver or unplug it from the mains if you will not be using it for a prolonged period of time.

6-1 ICONS

Timer Receiver settings User settings

Information

Channels

6-2 USER SETTINGS

To access the user settings screen, press
. Once you are in the main menu, select USER SETTINGS.
6-2-1 Selecting your language
In USER SETTINGS, select LANGUAGE SETTINGS. Select the audio and subtitle language you want. Programmes will be broadcast in the selected audio language, provided it is available. Your choice of subtitle language will be applied if available. You can also activate the audio description feature. Programmes providing this service will be broadcast in the selected audio preferred language if available.

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6-2-2 Hiding Adult channels
In USER SETTINGS, select ADULT GENRE. This feature lets you hide adult genre channels. If you activate this function, all adult genre channels will be hidden : you will not be able to switch to an adult genre channel, or browse this category in the electronic programme guide. Use this feature to protect your children from this type of exposure.

6-2-3 Receiver locking

In the USER SETTING menu, select INSTALLATION LOCK. You can lock access to the receiver installation settings. If you activate the installation lock, you will need to enter the parental code every time you want to access the receiver menus (Receiver settings, Channels, etc.).
6-2-4 Changing your Parental code
In USER SETTINGS, select CHANGE PARENTAL CODE. The parental code is initially defined during the first installation, and is used to lock the installation (access to receiver settings). To change your parental code, enter the current fourdigit code using the remote control. Then enter your new parental code and confirm it (0000 is not accepted).

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6-3 MANAGING CHANNELS AND FAVOURITE LISTS
To access the channels settings screen, press
. Once you are in the main menu, select CHANNELS.

6-3-1 Managing Channels

In CHANNELS, select MANAGE CHANNELS. By default, all TV channels and radio stations found during the receiver installation are saved and available. You can however hide the unwanted channels, or lock access to specific channels. Each time you switch to a locked channel, you will be asked to enter your parental code. Use the navigation arrows to browse the channel list. To hide / unhide a channel, highlight it and press the red key on the remote control. Hidden channels appear with the mention Hidden. To lock / unlock access to a channel, highlight it and press the green key. Locked channels appear with a key symbol.
6-3-2 Creating Favourite lists
In CHANNELS, select FAVOURITE LISTS. To create a favourite list, press the yellow key to select an empty list (list A to D). Highlight a channel in the Main channels list and press the green key to add it into your favourite list. To remove a channel from the favourite list, use the red key. To save your favourite list, press.
To edit or empty a list of favourite channels, use the yellow key to select it and carry out the desired modifications.

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6-4 RECEIVER SETTINGS

To access the receiver settings screen, press SETTINGS. Once in the main menu, select RECEIVER
If the installation lock is activated, enter your parental code (to change your parental code, see Changing your Parental code, page 15).
6-4-1 Searching for channels
In RECEIVER SETTINGS, select CHANNEL SEARCH. Enter your full postcode (without space) and press. Make sure you enter a valid postcode, otherwise you will not be able to launch a channel search. Press again to launch the channel search.
A bar shows you the search progress.
Once the search is complete, press channel list.

to save the

The Channel search function installs all available freesat HD and SD channels. If you want to install non freesat channels, please refer to Adding Non freesat channels, page 20.

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6-4-2 Picture settings

In RECEIVER SETTINGS, select PICTURE. TV Screen Size: select the display mode for your TV: 16:9 (widescreen TV) or 4:3 (Traditional TV). Resizing on 4:3 TV: if your display mode is 4:3, select the desired resizing mode: Centre Cut Out or 16:9 Letterbox. OSD Display Time: select how long you want the information banner to stay onscreen.

6-4-3 Lip Sync

In RECEIVER SETTINGS, select LIP SYNC. If the sound and picture are not synchronized, adjust the LIP SYNC delay setting (default value is 0 millisecond) using and.
This setting will apply to all programmes watched on all channels.
6-4-4 Audio and Video Output settings
In RECEIVER SETTINGS, select A/V OUTPUT. Check the manuals of your video equipment to know what settings you need. HDMI RESOLUTION: select the output resolution for your HD TV set (1080i, 720p or 576p). If you have a standard TV, leave the setting at 576p. TV SCART: select the video standard (RGB, PAL) for the TV output.

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6-4-5 Receiver upgrade

The receiver automatically checks if new software is available for download. You can however manually launch this operation and download updated software if available. In RECEIVER SETTINGS, select RECEIVER UPGRADE. The receiver searches for new software. For more information on this feature, refer to Software Update, page 28.
6-4-6 Resetting the receiver
If you reset the default settings, you lose the channels and settings you made.
In RECEIVER SETTINGS, select FACTORY RESET.
Enter your parental code and press
A warning message appears. To cancel the operation, press To confirm the reset, press. or.
Once the default settings are restored, the receiver installation screen is displayed. You can then reconfigure your receiver (see First installation, page 12).

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6-4-7 Adding Non freesat channels
You can manually add non freesat channels by entering the transponder parameters (frequency, symbol rate, etc.). In RECEIVER SETTINGS, select ADD NON FREESAT CHANNEL. Enter the required transponder parameters, then press the red key to launch the scanning.
To save the scanning results, press
Non freesat channels that are manually added will start with channel number 3000, features such as EPG, MHEG will be restated.

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7. INFORMATION MENU

The information contained in this menu may be requested if you contact your supplier or another technical service. You will find here important information about the receiver, and the embedded software. To access the receiver technical information, press
. In the main menu, select INFORMATION

7-1 SIGNAL INFORMATION

In INFORMATION, select SIGNAL. This menu lets you find out the signal level and quality of your satellite installation.

7-2 RECEIVER INFORMATION

In INFORMATION, select RECEIVER. This menu provides information on the receiver software.

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8. EVERYDAY USE

8-1 SELECTING A CHANNEL
The operations described in this section apply to television channels and radio stations.

8-1-1 Using the keys

, or keys 0-9
Press or on your remote control to change channel or enter its number on the numeric keypad to switch to the channel you want.
8-1-2 Using the channel list
Press to display the channel list, select your channel then press again to confirm.
8-1-3 Programme information banner
Each time you switch channels, the information banner appears onscreen. You can also display it by pressing once while watching a programme. You can set the display time of the information banner in the Receiver settings (see Picture settings, page 18). A B C D E F G H I J K L M N Channel number and name Name of programme Start time of programme Elapsed time Current time End time of programme Signal level Favourite list Audio description available Number of subtitle languages available Audio output Number of audio tracks available Programme resolution Programme broadcast in HD The availability and accuracy of the programme information depend on the channel broadcaster.

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8-1-4 Detailed programme information
If you want more information on the current and following programme, press programme to display the extended information banner. Press / to view information on the next/ twice while watching a
current programme. Use and to see information on the current/next programme on other channels. To switch to the selected channel, press Press again or information banner.

to hide the extended

8-2 ADJUSTING THE AUDIO VOLUME
Volume: Use Mute mode: Use and to turn the volume up and down.

to turn the sound off. Press the same key again to turn the sound back on. These operations do not affect the sound on the AUX Scart socket or on the hi-fi and digital audio outputs.
8-3 CHANGING THE FAVOURITES LIST
You can create and manage favourite channels lists in the FAVOURITES menu (see page 16). To switch from one channel list (main channel list included) to an existing favourite list, press to display the detailed information banner. Press the blue key to switch to the next available favourite list. Repeat this operation until the favourite list of your choice is selected, or to return to the main channel list. twice

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8-4 TEMPORARILY SELECTING AUDIO LANGUAGES AND SUBTITLES
All modifications take place immediately. However, temporary adjustments are not retained when you change channel. Press or to display the audio tracks, subtitles or audio description selection screen. Use , , or to confirm. to select your

settings then press

To temporarily activate the audio description feature, select Audio description and set it to Yes. Programmes providing this service will be broadcast in the selected audio preferred language if available.
8-5 TELETEXT AND INTERACTIVE SERVICES
Whenever Teletext or interactive services are available news, local weather information, etc.), an invitation to press the red key appears on screen. You can then press or the red key on your remote control to access available services.
You can then browse the services, teletext pages and local information available following the onscreen indications.
8-6 ELECTRONIC PROGRAMME GUIDE
The electronic programme guide displays programme information for all available channels (depending on the information provided by channel broadcasters). You can also record programmes onto your VCR/ DVD recorder from the electronic programme guide (see Recording programmes from the Electronic programme guide, page 27).

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to access the electronic programme guide.
Select the channel genre you are interested in with the navigation keys and press You can PIN-lock access to adult genre using the parental control feature (see Hiding Adult channels, page 15).
The electronic guide shows programme information for the selected genre on all available channels.
To help you navigate in the electronic programme guide, a vertical line shows the current time. You can perform the following actions: To select a channel/programme, use the , , or keys. You can also directly. enter the channel number on the remote control. To see extended information on a programme, highlight it and press

programmes again (see Searching for channels, page 17).
The receiver cannot find any channels.
Check the dish reception (see Signal Information, page 21). Search for programmes (see Searching for channels,

page 17).

Contact your satellite installer/dealer for more information on
your satellite dish installation and alignment. (see Connection to the TV set, page 9).
The TV set does not switch to the receiver when it leaves standby mode. There is no sound in HOME CINEMA mode on some channels. Black and white video on AUX output (during VCR/ DVD recording). For any other problem.
Check that your TV set is connected to the TV Scart socket If necessary, select the Scart input directly on your TV set. Check that the receiver is connected to a HOME CINEMA
amplifier with a digital link (see Connection to a home cinema amplifier, page 10).
Check that the signal type chosen for AUX Scart output is
compatible with your VCR (select PAL on VCR, see Audio and Video Output settings, page 18). page 19).
Perform a default factory reset (see Resetting the receiver,

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12. SPECIFICATIONS

TRANSMISSION STANDARDS DVB-S, DVB-S2, MPEG-2/MPEG-4 SATELLITE FRONT END Satellite RF input Input frequency range: 950 to 2150 MHz RF input level: -60 to -25 dBm Input impedance: 75 Ohms unbalanced IF bandwith: 36 MHz Electrostatic Overload protection: 15 KV VIDEO DECODING MPEG2 Standard MPEG-2 MP@HL for 50 Hz Input rates (max): 15 Mbit/s For SD broadcast on HDMI 720x576 @ 50 Hz interlaced Unscaled (original format) or scaled 720p and 1080i by set up menu Zoom function on HDMI: 4/3, 14/9 zoom, 16/9 zoom and Full screen Format function on SCART 4/3 and 16/9 with conversion Pan and Scan, Letter box SD INPUT/OUTPUT

TV SCART

MPEG-4 Part 10 / H.264 - MPEG4 AVC HP@L4 (HD) for 50 Hz Input rates (max): 15 Mbit/s for HP@L4 - MPEG4 AVC HP@L3 (SD) for 50 Hz Input rates (max): 10 Mbit/s for LNB supply Vertical supply voltage: 12.5V to 14V HP@L3 Horizontal supply voltage: 17V to AUDIO DECODING 19V Stereo 2.0 MPEG-1 layer I & II (Musicam) Current: 350 mA max, Overload MPEG-2 layer II protected MPEG-1 layer II Audio description in SATELLITE DEMODULATOR Broadcaster mix mode DVB-S Sampling rates 32, 44.1 or 48 KHz Constellation: QPSK Roll off factor: 0.35 Symbol rate: 10-30 MS/s Code rate: 1/2, 2/3, 3/4, 5/6, 7/8 DVB-S2 Constellation: QPSK or 8PSK (CCM mode) Roll off factor: 0.20 ; 0.25 ; 0.35 Symbol rate: 10-30 MS/s Code rate: 1/2, 3/5, 2/3, 3/4, 4/5, 5/6, 8/9, 9/10 (QSPK) 3/5, 2/3, 3/4, 5/6, 8/9, 9/10 (8SPK) AC3 - Originally received beatstream (pass through) - Two channels PCM down-mixing E-AC3 - Originally received beatstream (pass through) - Transposed in AC3 - Two channels PCM down-mixing

RGB, PAL, Audio R/L

VCR SCART
PAL, Audio R/L HDMI OUTPUT HDMI version 1.3 HDCP version 1.3 Rely on the (E)EDID HDMI information returned by the display device VIDEO RGB AUDIO - 2 channels PCM in case of MPEG1 - AC3 down mixed in 2.0 in case of AC3 beat stream - E-AC3 down mixed in 2.0 in case of E-AC3 beat stream AUDIO OUTPUT Electrical S/PDIF - 2 channels PCM in case of MPEG1&2 - AC3 in case of AC3 beat stream - AC3 transposed in case of E-AC3 beat stream HiFi and Scart - Mono stereo in case of MPEG1&2 - 2 channels down mixed in case of AC3, E-AC3
OUTPUT RESOLUTION FORMAT For HD broadcast on HDMI 1280x720 @ 50 Hz (progressive) PROCESSOR AND MEMORIES Processor: ST 7111 YUC 450 MHz / 1920x1080 @ 25 Hz (interlaced) Unscaled (original format) or scaled 800 Mips 576i and 720p by set up menu RAM memory 256 Mbytes DDR2 Zoom function on HDMI: 4/3, 14/9 Flash memory 32 Mbytes zoom, 16/9 zoom and Full screen EEPROM emulated into Flash

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DATA PORT Ethernet 10/100BT Fully integrated IEEE 802.3/802.3u 10/100 base T-Physical layer Auto-negotiation 10/100 Full/Half Duplex Adaptive equaliser Baseline wander correction Host USB 2.0 High speed (480 Mbits/s) FRONT PANEL 4 x 7-segment amber display 1 x IR sensor: 38 kHz 1 x Bicolor LED 3 x Buttons (P+,P-,ON/OFF) 1 x Smart Card reader 1 x USB 2.0 connector (Type A Host) REAR PANEL 1 x RJ45 (Ethernet 10/100BT) 1 x IEC169-24 female (satellite in) 2 x SCART (TV, VCR) 3 x RCA (Stereo L/R, S/PDIF) 1 x HDMI POWER SUPPLY External AC/DC adapter AC: 220-240 V ~50 Hz Max. Power consumption: < 22 W Standby mode: < 2 W (standby inactive) PHYSICAL SPECIFICATIONS Receiver: - Size (wxdxh): 310x175x41 mm - Weight: ~0,7 Kg (package: ~1,6 Kg) - Operating temperature: 0C to +40 - Storage temperature: -25C to +65C ACCESSORIES 1 x External AC/DC adapter (1.2 m) 1 x Power cord 1 x Remote control (range: 7 m) 2 x Saline 1.5 V batteries (AAA type) 1 x HDMI cord (1.5 m) 1 x Installation guide 1 x freesat presentation leaflet 1 x User manual

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13. CUSTOMER SUPPORT

At Sagem Communications we believe that a high quality product should come with the highest quality customer service. In the design of this product we have taken great care to ensure the maximum quality possible and are sure that you will be delighted with your purchase. However, in the rare event that you have any problems with the product and need advice or support you can be confident that we will do our best to help you. Our dedicated technical helpdesk can be contacted from 09:00 17:00, Monday to Friday and will offer expert guidance on your product. In the event of any trouble, please do not hesitate to call them on:

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14. GUARANTEE TERMS

ATTENTION In order to apply the guarantee, you should contact your retailer or Sagem Communications SAS helpdesk at 50 710*. Proof of purchase will be required. Should any malfunctioning arise, the retailer or Sagem Communications SAS helpdesk will advise you what to do.
If you bought your equipment from Sagem Communications SAS directly, the following shall apply: 1) Sagem Communications SAS undertakes to remedy by repair, free of charge for labour and replacement parts, any defects in the equipment during a period of twelve (12) months from the date of original delivery of the equipment, where those defects are a result of faulty workmanship. During this twelve-month guarantee period, the defective equipment will be repaired free of charge; the customer must however return the defective equipment in its original package with all accessories at his/ her own expense, to the address given by Sagem Communications SAS After Sales Department, the phone number of which can be found on the delivery slip. Unless the customer has concluded with Sagem Communications SAS a maintenance contract for the equipment which specifically provides for repairs to be carried out at the customer's residence, the repairs will not be carried out on the equipment at the customer's residence. The following sentence applies to purchases of equipment for the customer's trade, business or profession. Except as otherwise expressly provided in this Document and to the extent permitted by law, Sagem Communications SAS makes no representations or warranties, express or implied, statuette or otherwise, and to such extent, all terms and conditions implied by law are hereby excluded. This guarantee does not affect the Customer's statutory rights. 2) Exclusions from Guarantee SAGEM shall have no liability under the guarantee in respect of: damage, defects breakdown or malfunction due to: - failure to properly follow the installation process and instructions for use, or - an external cause to the equipment (including but not limited to, lightening, fire, shock or water damage of any nature), or - modifications made without the written approval of Sagem Communications SAS, or - a failure or neglect to maintain the equipment or inappropriate maintenance, or - unsuitable operating conditions, particularly of temperature and humidity, or - repair or maintenance of the equipment by persons not authorised by Sagem Communications SAS, or - the removal and/or destruction of the label positioned on the fixation screw of the lower plastic cover, wear and tear from normal daily use of the equipment and its accessories,

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damage due to insufficient or bad packaging of equipment when returned to Sagem Communications SAS, supply of new versions of software, work on any equipment or software modified or added without the prior written consent of Sagem Communications SAS, malfunctions not resulting from the Equipment or from software installed in user workstations for the purpose of use of the equipment, communication problems related to an unsuitable environment, including: - problems related to access and/or connection to the Internet such as interruptions by access networks or malfunction of the line used by the subscriber or his correspondent, transmission faults (for example poor geographical coverage by radio transmitters, interference or poor line quality), the local network fault (wiring, servers, workstations) or the failure of the transmission network, the normal servicing (as defined in the user guide supplied with the equipment) as well as malfunctioning due to servicing not being carried out, servicing costs are in any event always borne by the customer.
* 0.10 /min, tariff cost effective form 01/01/2009.

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253253861-A

UG 253253861-A DSI86 HD Freesat UK.book Page 36 Mercredi, 22. juillet 2009 1:44 13
All rights reserved. The information and specifications included are subject to change without prior notice. Sagem Communications tries to ensure that all information in this document is correct, but does not accept liability for error or omission. Non contractual document. All trademarks are registered by their respective owners. Simplified joint stock company - Capital 158.291.895 Euro - 510 RCS Paris - SAGEM is a registered brand from Safran Group.
Sagem Communications SAS Digital STB & TV Business Unit Headquarters: Le Ponant de Paris 27, rue Leblanc - 75015 Paris - FRANCE www.sagem-communications.com

 

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