Front-loading washing machine Ratings & Reliability
http://www.consumerreports.org/cro/appliances/laundry-and-cleaning/wa.
Ratings Overview Features & Specs Brand Reliability
What's behind the Ratings?

Brand & Model

Ratings and Test Results

Approximate retail price

Samsung WF448AA[W]
Electrolux WaveTouch EWFLW65H[W]
Whirlpool Duet Steam WFW9750W[W] * Maytag Performance Series MHWE950W[W]

$1300 $1300 $800

GE WCVH6800J[WW]
LG SteamWasher WM2801H[W]A GE Profile Steamwasher WPDH8900J[WW]

$1200 $1300

GE Profile WPDH8800J[WW] LG Allergiene SteamWasher WM3001H[W]A

$1600 $1200

Samsung WF419AA[W]
Whirlpool Duet Steam WFW9700V[W]
Whirlpool Duet Steam WFW9600T[W] Maytag 9000 Series Steam MHWE900V[W]

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Kenmore (Sears) Elite HE5t Steam 4778[1]

$1600 $900

LG WM0642H[W]
LG Allergiene WM2688H[WM]A Bosch Nexxt 300 Series WFMC220[1]UC LG WM2301H[W]

$1500 $800 $900 $1200

Whirlpool Duet Steam WFW9550W[W]

Miele Touchtronic W4840

Frigidaire Affinity FAFW3511K[W]
Frigidaire Gallery GLTF2940F[S] Kenmore (Sears) Elite HE5t Steam 4770[1]

LG WM2701HV

Bosch Vision 500 Series WFVC5440UC

$1100 $1500

Whirlpool Duet Steam WFW9500T[W]
Kenmore (Sears) Elite HE5t 4708[1]
Whirlpool Duet Sport HT WFW8400T[W]

$750 $800

Frigidaire Affinity ATF8000F[S]

GE WBVH5300K[WW]

LG WM2016C[W]
Bosch Nexxt 800 Series WFMC840[1]UC
Kenmore (Sears) HE3t Steam 4674[2]

$1400 $1200

Whirlpool Duet HT WFW9400S[W]

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Maytag 5000 Series MHWE500V[W]

$1200 $800

Frigidaire Affinity FAFW3577K[W]

Samsung WF218AN[W]

Bosch Vision 300 Series WFVC3300UC Whirlpool Duet Sport WFW9150W[W] * Bosch Nexxt 500 Plus Series WFMC544[0]UC

$850 $700 $1200 $650

Frigidaire Affinity ATF6000F[S]

Amana NFW7200T[W]

Maytag Epic Z MHWZ600T[Q]

$800 $900

Kenmore (Sears) HE2t 4756[1]
Kenmore (Sears) HE2 Plus 4751[2] LG WM2010C[W]

$800 $550 $800

Whirlpool Duet Sport WFW8300S[W]

Asko Ultracare WL6511

* We purchased and tested a pre-retail sample of this model. We are in the process of testing a sample purchased at retail and will let you know if there are any significant performance differences.

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WF218ANB WF218ANW

Washing Machine

user manual
imagine the possibilities
Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at
www.samsung.com/global/register
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features of your new washer

1. Extra Large Capacity

Even bulky garments and blankets get super clean. The large capacity leaves enough room for a more thorough, cleaner wash.
2. Direct Drive Inverter Motor
The power to handle anything! Our direct-drive inverter motor delivers power right to the washer tub from a variable speed, reversible motor. A beltless direct-drive motor generates a higher spin speed of 1,150rpms for more effective, quiet operation. The washer also has fewer moving parts.

3. Woolmark Certified

The machine wash wool cycle on the Samsung machines has been tested and passed the required Woolmark Company specification for machine washable wool products. Fabrics should be washed according to the instructions on the garment label as specified by Woolmark and Samsung.
4. Pedestal with Storage Drawers (Model No : WE357A7W/S/R/L/G/ B)
An optional 15 pedestal is available to raise the washer for easier loading and unloading. It also offers a built-in storage drawer that can hold a 100 oz. bottle of detergent
5. Stacking (Model No : SK-3A1/XAA , SK-4A/XAA)
Samsung washers and dryers can be stacked to maximize usable space. An optional stacking kit is available for purchase from your Samsung retailer.
<Pedestal with Storage Drawers>

<Stacking>

2_ Features of your new washer
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safety information
Congratulations on your new Samsung Washer. This manual contains important information on the installation, use and care of your appliance. Please take time to read this manual to take full advantage of your Washers many benefits and features.
WHAT YOU NEED TO KNOW ABOUT SAFETY INSTRUCTIONS
Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution, and care when installing, maintaining, and operating your Washer.
IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS

WARNING

Hazards or unsafe practices that may result in severe personal injury or death. Hazards or unsafe practices that may result in minor personal injury or property damage. To reduce the risk of fire, explosion, electric shock, or personal injury when using your washer, follow these basic safety precautions:

CAUTION

Do NOT attempt. Do NOT disassemble. Do NOT touch. Follow directions explicity. Unplug the pwer plug from the wall socket. Make sure the machine is grounded to prevent electric shock. Call the service center for help. Read all instructions before using the appliance. With any equipment using electricity and moving parts, potential hazards exist. To safely operate this appliance, become familiar with its operation and be careful when using it. Install and store your washer inside, away from exposure to weather. Install and level your washer on a floor that can support its weight. Your washer must be properly grounded. Never plug it into an ungrounded outlet. See page 7 for more information on grounding your washer.

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To reduce the risk of fire or explosion:
Do not wash items that have been washed, soaked, or treated with gasoline, dry cleaning solvents, or other flammable or explosive substances. They give off vapors that could ignite or explode. Rinse by hand any material that has been exposed to cleaning solvent or other flammable liquids or solids before putting in your washer. Be sure that all traces of such liquids, solids, and fumes have been removed. Dangerous substances include acetone, denatured alcohol, gasoline, kerosene, certain liquid household cleaners and spot removers, turpentine, waxes, and wax removers. Do not put gasoline, dry cleaning solvents, or other flammable or explosive substances into the washer. Under certain conditions, hydrogen gas may be produced in a hot water systemsuch as your hot water heater-- that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If your hot water system has not been used for two weeks or more, turn on all hot water faucets in your home, and let the water flow for several minutes before using your washer. This will release any hydrogen gas buildup. Since hydrogen gas is flammable, do not smoke or light an open flame during this time.
Unplug the power cord before servicing your washer. Do not reach into the appliance when the tumbler is moving. Do not let children play on or in your washer. The washer door isnt easily opened from the inside, and a child could be seriously injured if trapped inside. Do not tamper with the controls. Do not repair, replace, or service any part of your washer yourself unless you fully understand the recommended userrepair instructions and have the skills to carry them out. Work done by an unauthorized person may void your warranty. Store laundry detergents and other laundry supplies in a cool, dry place out of childrens reach. Do not wash or dry items that are soiled with vegetable or cooking oil. These items may contain some oil after laundering. Due to the remaining oil, the fabric may smoke or catch fire by itself. Do not use chlorine bleach, ammonia, or acids (such as vinegar or rust remover) in the same wash. Hazardous fumes can form. Do not machine wash fiberglass materials. Small particles can stick to fabrics washed in subsequent loads and cause skin irritation. Before disposing of your washer, remove the door so that children or small animals cannot get trapped inside. Do not sit on top of your Washer. Inlet hoses are subject to damage and deterioration over time. Check the hoses periodically for bulges, kinks, cuts, wear or leaks, and replace them every five years. Ensure pockets are free from small irregularly shaped hard objects or foreign materials, such as coins, knives, pins, etc. These objects could damage your washer. Do not wash clothing with large buckles, buttons, or other heavy metal.

4_ Safety information

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contents

INSTALLING YOUR WASHER
Unpacking your washer Overview of your washer Electrical Grounding Water Drain facility Flooring Location considerations Alcove or closet installation Important note to installer Loading your washer Getting started

OPERATING INSTRUCTIONS

WASHING A LOAD OF LAUNDRY
Overview of the control panel Child lock Garment+ Detergent use Features

MAINTAINING YOUR WASHER

Cleaning the exterior Cleaning the interior Cleaning the dispensers Storing your washer Cleaning the debris filter Check these points if your washer Information codes

TROUBLESHOOTING

APPENDIX
Fabric care chart Helping the environment Declaration of conformity Specifications Cycle chart

Contents _5

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installing your washer

UNPACKING YOUR WASHER

Unpack your Washer and inspect it for shipping damage. Make sure you have received all of the items shown below. If your Washer was damaged during shipping, or you do not have all of the items, contact 1-800-SAMSUNG(7267864).

OVERVIEW OF YOUR WASHER

Hot water supply hose Cold water supply hose
Detergent drawer Control panel

Drain Hose

Adjustable legs
( use for the Upper Bolt Hole )

Wrench

Bolt hole covers

Water Supply Hose

Rubber Washers

Hose guide

Soundproof Board

Screws

6_ Installing your washer
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BASIC LOCATION REQUIREMENTS

Electrical

120 Volt 60 Hz 15 AMP fuse or circuit breaker Individual branch circuit serving only your Washer is recommended. Your Washer is equipped with a power cord. NEVER USE AN EXTENSION CORD.
01 Installing your washer

Grounding

ELECTRICAL GROUNDING IS REQUIRED ON THIS APPLIANCE.
This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a power cord having a three-prong grounding plug for use in a properly installed and grounded outlet.
Improper connection of the equipment-grounding conductor can result in a risk of electrical shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is properly grounded. Do not modify the plug provided with the appliance if it does not fit the outlet, have a proper outlet installed by a qualified electrician.

IMPORTANT SAFETY PRECAUTIONS
To prevent unnecessary risk of fire, electrical shock or personal injury, all wiring and grounding must be done in accordance with the National Electrical Code ANSI/FNPA, No. 70 Latest Revision and local codes and ordinances. It is the personal responsibility of the appliance owner to provide adequate electrical service for this appliance. NEVER CONNECT GROUND WIRE TO PLASTIC PLUMBING LINES, GAS LINES, OR HOT WATER PIPES.
To correctly fill your Washer in the proper amount of time, water pressure of psi is required. Water pressure less than 20 psi may cause water valve failure, ,or may not allow the water valve to shut off completely. Or, it may extend the fill time beyond what your Washer controls allow, resulting in your Washer turning off. A time limit is built into the controls in the event of an internal hose becoming loose and flooding your home. The water faucets must be within 4 feet/122cm of the back of your Washer for the inlet hoses provided with your Washer. Accessory inlet hoses are available in various lengths up to 10 feet/305cm for faucets that are further away from the back of your Washer. To avoid the possibility of water damage:
Have water faucets easily accessible Turn off faucets when the washer is not in use. Periodically check that there is no leakage from the water inlet hose fittings.
CHECK ALL CONNECTIONS AT THE WATER VALVE AND FAUCET FOR LEAKS.
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Drain facility
The recommended height of the standpipe is 18 in/46 cm. The drain hose must be routed through the drain hose clip to the standpipe. The standpipe must be large enough to accept the outside diameter of the drain hose. The drain hose is attached at the factory.

Flooring

For best performance, your Washer must be installed on a solidly constructed floor. Wood floors may need to be reinforced to minimize vibration and/or unbalanced load situations. Carpeting and soft tile surfaces are contributing factors in vibration and may cause your washer to move slightly during the spin cycle. Never install your washer on a platform or weakly supported structure.

Location considerations

Do not install your washer in areas where water may freeze, since your washer will always maintain some water in its water valve, pump, and hose areas. This can cause damage the belts, the pump, hoses and other components. Operating temperature should be above 60F/16C.

Alcove or closet installation
MINIMUM CLEARANCES FOR CLOSET AND ALCOVE INSTALLATIONS:
Sides 1 in / 25 mm Top 17 in / 432 mm Rear 4 in / 102 mm Closet Front 2 in / 51 mm If the washer and dryer are installed together, the closet front must have at least 72 in or 465 cm of an unobstructed air opening. Your washer alone does not require a specific air opening.
8_ Installing your washer
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IMPORTANT NOTE TO INSTALLER
Please read the following instructions carefully before installing your Washer. These instructions should be retained for future reference. We recommend you hire a professional for installation of this washer. 01 Installing your washer
STEP 1 Assembling the Bottom Cover-Plate
To install the Washing Machine, you have to assemble the soundproof board first. If you want to install the Pedestal onto the washing machine, do not install the soundproof board. If the soundproof board has been installed before installing the Pedestal, you will not be able to install the Pedestal onto the washing machine.
1. Lay the Washing Machine on its side and place the soundproof board so that the arrow marked on the soundproof board points to the front of the Washing Machine.

Part B

Part A
2. Insert part A of the soundproof board into part B at the bottom of the Washing Machine.
3. Fasten the 4 screws through the holes on each of the sides of the soundproof board as shown in the figure.
4. Do not lay the washer on its back or front. It can cause the product damage.
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STEP 2 Selecting a Location
Before you install your washer, make sure the location: Has a hard, level surface Is away from direct sunlight Has adequate ventilation Will not freeze (below 32F or 0C) Is away from heat sources such as oil or gas Has enough space so that your Washer need not stand on its power cord Doesnt have any carpeting that will obstruct ventilation openings.
STEP 3 Removing the Shipping Bolts
Before using your Washer, you must remove the four shipping bolts from the back of the unit. 1. Loosen all the bolts with the supplied wrench. 2. Slide the bolt and spacer up and remove the bolt with the spacer through the hole in the rear wall of your washer. Repeat for each bolt. 3. Fill the holes with the supplied plastic covers. 4. Keep the shipping bolts and spacers for future use.
STEP 4 Installing your Washer
1. Place the drain hose in the drain facility. Be sure an airtight connection is NOT made between the drain hose and the standpipe. The standpipe must be at least 18 in or 46 cm high. Caution must always be exercised to avoid collapsing or damaging the drain hose. For best results, the drain hose should not be restricted in any way by elbows, couplings, or excessive lengths. For situations where the drain hose cannot be conveniently elevated to at least 18 in or 46 cm, the drain hose must be supported.

Laundry tub

Hose retainer

Stand pipe

96 Max 18 Min Tie strap

96 Max 18 Min

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2. Insert new rubber washer (supplied) into each end of the inlet hoses. Firmly seat the washers in the couplings.
3. Check the inlet hose to ensure a washer is inside each fill hose. Thread the inlet hoses to the HOT and COLD faucet connections. On the other end of the hose, check for one rubber washer per hose and install each fill hose to the water valve. Make sure the hose with the Hot printed line is attached to the HOT faucet. Tighten by hand until snug, then two-thirds of a turn with pliers.

Rubber washer

For correct water use, connect both HOT and COLD water valves. If either or both are not connected, an nF (no fill) Cold printed error can occur. 4. Turn on the HOT and COLD water supply and check all connections at the water valve and the faucet for leaks.

Hot printed

5. Plug the power cord into a 3-Prong, well grounded 120 volt 60 Hz approved electrical outlet protected by a 15-amp fuse or comparable circuit breaker. Your washer is grounded through the third prong of the power cord when plugged into a three-prong grounded receptacle. 6. Slide your washer into position. 7. Level your washer by turning the leveling legs in or out as necessary by hand or the wrench included with your washer. When your washer is level, tighten the nuts using the wrench or (-) driver. Your Washer must be leveled on all four sides. A carpenters level should be used on all four corners of your Washer. Its a good idea after the first dozen washes to recheck your washers levelness.
Avoid the damage to the legs, Do not move the Washer unless the Lockingnuts are fastened to the bottom of the Washer.
Installing your washer _11
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operating instructions

LOADING YOUR WASHER

You can fill the tub with dry, unfolded clothes; but DO NOT OVERLOAD the tub. Overloading may reduce washing efficiency, cause excess wear, and possibly cause creasing or wrinkling of the load. Wash delicate items such as bras, hosiery, and other lingerie in the Delicates cycle with similar lightweight items. When washing big bulky items or a few smaller items that dont fill the tub completely a rug, a pillow, stuffed toys, or one or two sweaters, for example add a few towels to improve tumbling and spin performance. During the spin cycle, the washer may add additional water to redistribute the excessive unbalance inside the drum. When washing heavily soiled loads, not overloading your Washer is very important to assure good cleaning results. To add a forgotten item: 1. Press the Start/Pause Button. 2. Wait for the Door Lock light to go out (5 seconds) 3. Add the item, close the door, and press the Start/Pause Button. After a 10-second pause, the cycle will resume. To ensure thorough cleaning, add items within five minutes of starting the wash cycle.

Select Cycle Option

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Select the appropriate cycle for the type of load. This will determine the tumble pattern and spin speed for the cycle. To minimize wrinkling of laundry, select the Perm Press cycle. Heavy Duty - For sturdy, colorfast fabrics and heavily soiled garments. Normal - For most fabrics including cottons, linens, and normally soiled garments. Whites - For white fabrics with or without bleach. Wool - For machine-washable wool. Loads should be under 8 pounds. The wool wash cycle of this machine has been approved by Woolmark for the washing of machine washable Woolmark products provided that the products are washed according to the instructions on the garment label and those issued by the manufacturer of this washing machine, M0509. Delicates - For sheer fabrics, bras, lingerie silk, and other handwash-only fabrics. For best results, use liquid detergent. Perm Press - For wash-and-wear, synthetic fabrics, and lightly to normally soiled garments. Towels - For bath towels, washcloths and mats. Sanitize - For heavily soiled, colorfast garments. This cycle heats the water to 150F to eliminate bacteria. If Pause is selected during the heating portion of the Sanitize Cycle, your Washer door will remain locked for your safety. Spin Only - Provides a spin to remove more water. Rinse + Spin - Use for loads that need rinsing only or to add rinse-added fabric softener to a load.

Cycle Selector

Start/Pause selection button Power button
Press to pause and restart programs. Press once to turn your washer on, press again to turn your washer off. If the washer is left on for more than 10 minutes without any buttons being touched, the power automatically turns off.

Child lock

A function that prevents children from playing with your washer.

ACTIVATING/DEACTIVATING

If you want to activate/deactivate the Child Lock function, press the Soil Level and Signal buttons at the same time for 3 seconds. How It Works: 1. Child Lock can be activated while your Washer is running. 2. Once you activate Child Lock, all controls (except for the Power button) will be locked until you deactivate Child Lock. 3. The Child Lock button will be lit while it is in effect. When buttons, other than the Power button, do not respond, please check if the Child Lock function is on.

Garment+

You can add or take out laundry items even after the wash has started, as long as the Garment+ light is on. Pushing the Start/Pause button unlocks the door, unless the water is too hot or if there is too much water in your Washer. If you are able to unlock the door and wish to continue the wash cycle, close the door and press the Start/Pause button.
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DETERGENT USE

Your Washer is designed to use high efficiency (HE) detergents. For best cleaning results, use high efficiency detergents such as Tide HE, Wisk HE, Cheer HE or Gain HE*. High efficiency detergents contain suds suppressors that reduce or eliminate suds. When fewer suds are produced, the load tumbles more efficiently and cleaning is maximized. Regular detergent is NOT recommended. Please use only HE detergents only. Reducing the amount of detergent may reduce the quality of cleaning. It is important to pretreat stains, sort carefully by color and soil level, and avoid overloading. * Brand names are trademarks of their respective manufacturers.

FEATURES

Automatic dispenser
Your Washer has separate compartments for dispensing detergent and color-safe bleach, chlorine bleach, and fabric softener. All laundry additives are added to their respective compartments before starting your Washer. The automatic dispenser MUST ALWAYS be in place before starting your Washer. DO NOT open the automatic dispenser when your Washer is running. To use: 1. Pull out the dispenser drawer on the left side of the control panel. 2. Add recommended quantity of additive to the appropriate compartments with laundry additives, and be careful not to overfill or spill. 3. Slide the dispenser drawer carefully and completely back into the compartment.

Detergent compartment

Detergent selector
1. Pour the recommended amount of laundry detergent directly into the detergent compartment before starting your Washer. 2. If color-safe bleach is to be used, it should be added with detergent to the detergent compartment. When adding color-safe bleach with detergent, it is best if both laundry products are in the same form granular or liquid. If using liquid detergent, lower the detergent selector and add the detergent to the detergent compartment.
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Bleach compartment
(Liquid chlorine bleach only) 1. Add chlorine bleach to the bleach compartment. DO NOT exceed the MAX FILL line. 2. Avoid splashing or overfilling the compartment. 3. Your Washer automatically dispenses bleach into the tub at the appropriate time. 4. The dispenser automatically dilutes liquid chlorine bleach before it reaches the wash load. Never pour undiluted liquid chlorine bleach directly onto the load or into the tub. It is a powerful chemical and can cause fabric damage, such as weakening of the fibers or color loss, if not used properly. If you prefer to use colorsafe, nonchlorine bleach, add it to the appropriate detergent compartment. DO NOT pour colorsafe bleach into the Bleach compartment.

Fabric Softener compartment Bleach compartment
Fabric softener compartment
1. Pour the recommended amount of liquid fabric softener into the softener compartment. For smaller loads, use less than one capful. 2. Fabric softener should be diluted with water until it reaches MAX FILL in the compartment. 3. The dispenser automatically releases liquid fabric softener at the proper time during the rinse cycle. Use the softener compartment ONLY for liquid fabric softeners. DO NOT use the Downy Ball* in Fabric softener Compartment with this Washer. It will not add fabric softener at the appropriate time. Use the detergent Compartment. Brand names are trademarks of their respective manufacturers.
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maintaining your washer

CLEANING THE EXTERIOR

Turn off the water faucets after finishing the days washing. This will shut off the water supply to your Washer and prevent the unlikely possibility of damage from escaping water. Leave the door open to allow the inside of your Washer to dry out. 04 Maintaining your washer Use a soft cloth to wipe up all detergent, bleach or other spills as they occur. Clean the following as recommended: Control Panel Clean with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not spray cleaners directly on the panel. Cabinet Clean with soap and water.

CLEANING THE INTERIOR

Clean the interior of your Washer periodically to remove any dirt, soil, odor, mold, mildew, or bacterial residue that may remain in your Washer as a result of washing clothes. Failure to follow these instructions may result in unpleasant conditions, including odors and/or permanent stains on your Washer or laundry. Hard water deposits may be removed, if needed. Use a cleaner labeled Washer safe.

CLEANING THE DISPENSERS

The Automatic Dispenser may need to be cleaned periodically due to laundry additive buildup. 1. Press the release lever on the inside of the dispenser and pull out. 2. Remove the Siphon Cap from the fabric softener and bleach compartments. 3. Wash all of the parts under running water. 4. Clean the dispenser recess with a soft brush. 5. Reinsert the Siphon Cap, and push it firmly into place. 6. Push the dispenser back into place. 7. Run a Rinse & Spin cycle without any load in your Washer. 2

Siphon cap

STORING YOUR WASHER
Washers can be damaged if water is not removed from hoses and internal components before storage. Prepare your Washer for storage as follows: Select the Quick Wash cycle and add bleach to the automatic dispenser. Run your Washer through the cycle without a load. Turn the water faucets off and disconnect the inlet hoses. Unplug your Washer from the electrical outlet and leave your Washer door open to let air circulate inside the tumbler. If your Washer has been stored in belowfreezing temperatures, allow time for any leftover water in your Washer to thaw out before use.

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fills with the wrong temperature water. Turn both faucets on fully. Make sure the temperature selection is correct. Make sure the hoses are connected to the correct faucets. Flush water lines. Check the water heater. It should be set to deliver a minimum 120 F (49 C) hot water at the tap. Also check the water heater capacity and recovery rate. Disconnect the hoses and clean the screens. The hose filter screens may be plugged. As your Washer is filling, the water temperature may change as the automatic temperature control feature checks incoming water temperature. This is normal. While your Washer is filling, you may notice just hot and/or just cold water going through the dispenser when cold or warm wash temperatures are selected. This is a normal function of the automatic temperature control feature as your Washer determines the temperature of the water. Press the Start/Pause Button to stop your Washer. Your Washer door will remain locked during the heating portion of the Sanitize Cycle It may take a few moments for the door lock mechanism to disengage. Check the fuse or reset the circuit breaker. Straighten the drain hoses. Eliminate kinked hoses. If there is a drain restriction, call for service. Close the door and press the Start/Pause Button. For your safety, your Washer will not tumble or spin unless the door is closed. Use the High or Extra High spin speed. Use high efficiency detergent to reduce oversudsing. Load is too small. Very small loads (one or two items) may become unbalanced and not spin out completely. Make sure the door is firmly closed. Make sure all hose connections are tight. Make sure the end of the drain hose is correctly inserted and secured to the drainage system. Avoid overloading. Use high efficiency detergent to prevent oversudsing. Use high efficiency detergent to prevent over-sudsing. Reduce the detergent amount for soft water, small or lightly soiled loads. Non-HE detergent is NOT recommended.
door locked or will not open.
does not drain and/or spin.
load is too wet at the end of the cycle. leaks water. has excessive suds.

20_ Troubleshooting

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INFORMATION CODES

Information codes may be displayed to help you better understand what is occurring with your Washer. CODE SYMBOL MEANING Unbalanced load prevented your Washer from spinning. Door is unlocked when Washer is running. Door is open when Washer is running. Your Washer failed to lock the door. Water temperature control problem. (Heater Control problem) Your Washer has tried to fill but has not reached the proper water level. The door will not unlock. Call for service. SOLUTION Redistribute the load, press the Start/Pause Button. Press the Power button to turn off your Washer, then restart the cycle. If the code reappears, call for service. Close the door tightly and restart the cycle. If the code reappears, call for service. Close the door tightly and restart the cycle. If the code reappears, call for service. Call for service. 05 Troubleshooting

Make sure the door is firmly closed. Push the Power button to turn off your Washer, then turn it on again. If the code reappears, call for service.
Motor not running properly. Your washer is not draining.
Restart the cycle pressing the Start/Pause Button. If the code reappears, call for service. Before calling for service, check the following.
It can also mean that the unit 1) Turn off the unit and turn it on again. senses a small clog while draining. 2) Select only the Spin Cycle. 3) Press the Start/Pause to drain the water. If it still does not drain, call for service. Your Washer has tried to fill but was unsuccessful. Problem with control. Electric service was lost when Washer was running. A fault is detected in the water level sensor. Jammed Key. Motor speed sensor problem. Make sure the water faucets are open all the way. Check for kinked hoses. Check the inlet screens on the fill hoses. Call for service. Restart the cycle by pressing the Start/Pause Button. Call for service Call for service Restart the cycle. If the code reappears, call for service.

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Temperature sensor problem. High current detected. High/Low voltage detected. Too many suds are detected during the washing session. The unit is put on hold until the suds are reduced. Then, the unit will go back to the operation. When it finishes washing, End and Sd codes will blink in turn. For any codes not listed above, call 18007267864 (1800SAMSUNG) Restart the cycle. If the code reappears, call for service. Restart the cycle. If the code reappears, call for service. Restart the cycle. If the code reappears, call for service. To prevent it, cut down on detergents.

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appendix

FABRIC CARE CHART

The following symbols provide garment care direction. The Clothing care labels include symbols for washing, bleaching, drying and ironing, or dry cleaning when necessary. The use of symbols ensures consistency among garment manufacturers of domestic and imported items. Follow care label directions to maximize garment life and reduce laundering problems. Wash Cycle Normal Permanent Press / Wrinkle Resistant / Wrinkle Control Gentle/Delicates Hand Wash Water Temperature** Hot Warm Cold Bleach Any Bleach (when needed) Only Non-Chlorine (color-safe) Bleach (when needed) Tumble Dry Cycle Normal Permanent Press/ Wrinkle Resistant/ Wrinkle Control Gentle/ Delicates ** The dot symbols represent appropriate wash water temperatures for various items. The temperature range for Hot is 105 - 125 F/ 41 - 52C, for Warm 85 - 105 F/29 - 41 C and for Cold 60 - 85 F/16 - 29 C. (Wash water temperature must be a minimum of 60 F/16C for detergent activation and effective cleaning.) The clothes Washer may not ensure these temperatures because the actual water temperatures entering your Washer are dependent on water heater settings and regional water supply temperatures. For example, cold water entering the home in the northern states during winter may be 40 F/4 C which is too cold for effective cleaning. The water temperature in this situation will need to be adjusted by selecting a warm setting, adding some hot water to the MAX FILL line or using your Washers heating option, if available. Special Instructions Line Dry/ Hang to Dry Drip Dry Dry Flat Heat Setting High Medium Low Any Heat No Heat/Air Iron-Dry or Steam Temperatures High Medium Low Warning Symbols for Laundering Do Not Wash Do Not Wring Do Not Bleach Do Not Tumble Dry No Steam (added to iron) Do Not Iron Dryclean Dry Clean Do Not Dry Clean Line Dry/ Hang to Dry Drip Dry Dry Flat For machine-washable wool. Loads should be under 8 pounds. 06 Appendix

Appendix _23

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HELPING THE ENVIRONMENT
Your Washer is manufactured from recyclable materials. If you decide to dispose of it, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the door so that animals and small children cannot get trapped inside the appliance. Do not exceed the detergent quantities recommended in the detergent manufacturers instructions. Use stain removal products and bleaches before the wash cycle only when necessary. Save water and electricity by only washing full loads (the exact amount depends upon the program used).
DECLARATION OF CONFORMITY
This appliance complies with UL2157.

SPECIFICATIONS

TYPE DIMENSION Div A. Height-Overall B. Width FRONT LOADING WASHER Inches (cm) 38 (96.5) 27 (68.6) Div C. Depth with door open 90 D. Depth Inches (cm) 51.18(130) 31.1(79)
WATER PRESSURE WEIGHT HEATER RATING POWER CONSUMPTION WASHING WASHING AND HEATING SPIN DRAIN SPIN REVOLUTION WF218 *
50 kPa ~ 800 kPa 93 kg 900 W 120 V 120 V 120 V 120 V 1150 rpm 226 W 997 W 379 W 41 W

24_ Appendix

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CYCLE CHART
Use this chart to set the best cycle and option for you laundry. WF218*

FUNCTIONS

Temp H/C W/W W/C C/C H M Spin L NS H Soil Level N L Delay Start

OPTIONS

Extra Wash Extra Rinse

06 Appendix

Time (mins)
Heavy Duty Normal Whites Wool Delicates Perm Press Towels Sanitize Spin Only Rinse + Spin
Soil Level H: Heavy N: Normal L: Light
Spin H: High M: Medium L: Low NS: No Spin
Temp H/C: Hot/Cold W/W: Warm/Warm W/C: Warm/Cold

Appendix _25

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warranty
SAMSUNG WASHER LIMITED WARRANTY TO ORIGINAL PURCHASER This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS AMERICA, INC. (SAMSUNG) and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited warranty period of: One (1) Year parts & Labor Two (2) years control board (part) Three (3) years stainless tub part Five (5) years motor part This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States and Canada. To receive warranty service, the purchaser must contact SAMSUNG for problem determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNGs authorized service center. SAMSUNG will provide in-home service during the warranty period at no charge, subject to availability within the contiguous United States and Canada. In-home service is not available in all areas. To receive in-home service, product must be unobstructed and accessible to the service agent. If service is not available, SAMSUNG may elect to provide transportation of the product to and from an authorized service center. SAMSUNG will repair, replace, or refund this product at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above. All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG. Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is longer.This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product and shall not apply to the following: damage that occurs in shipment; delivery and installation; applications and uses for which this product was not intended; altered product or serial numbers; cosmetic damage or exterior finish; accidents, abuse, neglect, fire, water, lightning, or other acts of nature or God; use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG that damage this product or result in service problems; incorrect electrical line voltage, fluctuations and surges; customer adjustments and failure to follow operating instructions, maintenance and environmental instructions that are covered and prescribed in the instruction book; product removal and reinstallation; problems caused by pest infestations. This limited warranty does not cover problems resulting from incorrect electric current, voltage or supply, light bulbs, house fuses, house wiring, cost of a service call for instructions, or fixing installation errors. SAMSUNG does not warrant uninterrupted or error-free operation of the product.

26_ Warranty

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EXCEPT AS SET FORTH HEREIN, THERE ARE NO WARRANTIES ON THIS PRODUCT EITHER EXPRESS OR IMPLIED, AND SAMSUNG DISCLAIMS ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. NO WARRANTY OR GUARANTEE GIVEN BY ANY PERSON, FIRM, OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE, OR INJURY TO PURCHASER AND PURCHASERS PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary from state to state. To obtain warranty service, please contact SAMSUNG at: SAMSUNG ELECTRONICS AMERICA, INC. CONSUMER ELECTRONICS CUSTOMER SERVICE 400 Valley Road, Suite 201, Mt. Arlington, NJ 07856 1-800-SAMSUNG (1-800-726-7864) www.samsung.com
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QUESTIONS OR COMMENTS?

Country USA CALL 1-800-SAMSUNG (726-7864) OR VISIT US ONLINE AT www.samsung.com

Code No. DC68-02440B_EN

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