INSTRUCTION MANUAL

Dual Camera
VPC-CG10EX VPC-CG10 VPC-CG10GX

Important note

This manual explains how to safely operate the VPC-CG10EX, VPC-CG10 and VPC-CG10GX. Any information regarding only one of these products will be labeled as such. Please read these instructions carefully before using the camera. Make sure to read and understand the separate booklet SAFETY MANUAL. Keep this manual in a safe place for later reference.

HOW TO READ THIS MANUAL

For first-time users Please read the sections on SETUP and SIMPLE in this manual, as well as the included QUICK GUIDE to familiarize yourself with your cameras operation. To use the various camera features Please read the sections on NORMAL and OPTION SETTINGS in this manual. To connect the camera to a computer or view images on a TV, please read the section on OTHER DEVICES AND CONNECTIONS in this manual. To use additional features Visit the Sanyo website to learn how to adjust the camera settings for various shooting scenes. There youll also find information about the software for playing back data recorded with your camera and for burning (recording) DVDs (page 151). You may find the answers to questions or problems concerning camera operation in the sections COMMONLY ASKED QUESTIONS (page 164) and TROUBLESHOOTING (page 172).
Symbols used in this manual
HINT CAUTION (page xx) Points giving some extended instructions or special points to pay attention to. Points that require special attention. Refer to the page indicated for detailed information.

English

SHOOT, PLAY BACK AND SAVE

Preparing the camera

Insert the battery pack. 3 Insert by matching the connector markings Connector markings
1 While pressing, push towards the bottom. 2 Open

Battery cover

4 Close
Insert the SD Memory Card. h An SD Memory Card is not included with your camera. Please purchase a commercially sold card. h In this manual, the SD Memory Card is referred to as the card. Monitor unit 1 Open Card 3 Insert

Card slot cover 2 Open

SHOOT, PLAY BACK AND SAVE Shooting
Press the ON/OFF button for at least 1 second to turn the camera on. h If the screen to set the date and time appears, press the MENU button 2 times to cancel it. For how to set the date and time, see page 33. Record. To record a video clip: h Press the [ ] button to begin recording a video clip. h Press the [ ] button again to end the recording. To take a photo: h Press the [ ] button. h A still image is captured.

ON/OFF button

] button [ ] button

MENU button

357 00:13:51
Before capturing those important shots, be sure to first take a test shot to confirm that your camera is set up and ready to go
i Sanyo declines any claim for compensation for recorded contents etc. in case of photographing or recording failure due to a chance camera or card flaw.

Playback

Press the REC/PLAY button. h The display changes to the Playback Screen. Select the image to play back. h Toggle the SET button left, right, up or down to move the orange frame to the image you wish to play back. h The image information for the framed image is shown at the bottom of the screen.

REC/PLAY button

SET button

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HD-SHQ

100-0006 00:00:05
Orange frame Remaining battery power idication
Press the SET button. h Playback begins. <To return to the recording mode> h Press the REC/PLAY button.
When you are finished using the camera.
Press the ON/OFF button for at least 1 second to turn the camera off.
Copy files to the computer (Windows XP)
Connect your camera to a computer, and copy files to the computer.
Turn on the computer, and use the supplied dedicated USB interface cable to connect your camera to the computer. h Connect the cable between the cameras USB/AV terminal and the computers USB connector. Turn on the camera (page 30). h The USB Connection Screen appears on the cameras monitor.
USB CONNECTION COMPUTER PRINTER CANCEL CANCEL OK
Supplied dedicated USB interface cable
To USB connector on the computer
To USB/AV terminal SET button
Select COMPUTER, and press the SET button. h The screen to select the computer connection mode appears.
Select CARD READER, and press the SET button. h The message [Found New Hardware] appears in the task tray, showing that the camera is recognized as a drive. h The card is recognized (mounted) as a disk, and the [XACTI (E:)] icon appears in the [My Computer] window. h The drive name (E:) may be different on your computer. <If the access menu (page 153) appears> h Click on [Exit] to cancel the access menu. Select an action. h If the [XACTI (E:)] window appears automatically, select the desired procedure from the window. Copy files from the camera to a computer.

Convenient functions Log the date and time of your photos
DATE AND TIME SETTING on page 33
Additional functions For more accurate focus
How to use the manual focus (manual focus) on page 89

Zoom in on the subject

MACROPHOTOGRAPHY (ZOOM) on page 69
Set the focus to a narrow range
Focus mode setting on page 90

Close-up photography

Focus range (super macro mode) on pages 44 and 50 Select the focus setting (super macro mode) on page 60
Reduce noise when recording
NOISE REDUCTION setting on page 124
Optimize the photo quality
Select the recording size on pages 44 and 59. Video setting on pages 48 and 82 Still image setting on pages 48 and 85
Set the cameras color/contrast characteristics
Image quality setting on page 124
Capture fast-moving subjects
Scene select (sports mode) on page 48
Suppress camera shake effect
Video stabilizer setting on pages 50 and 88
Shooting/recording Basic operation Convenient functions Additional functions Shoot in dark conditions
Exposure compensation on page 96 Using the flash on pages 44, 48 and 65 Scene select setting (night view portrait mode/fireworks mode/lamp mode) on pages 48 and 86
Increase the cameras sensitivity
ISO sensitivity setting on pages 50 and 91 High sensitivity mode setting on pages 52 and 95

Photographing people

Scene select setting (portrait mode/night view portrait mode) on pages 48 and 86 Filter setting (cosmetic filter) on pages 48 and 86

Sharp face shots

Face chaser setting on pages 52 and 94
Simplified operation for shooting/playback
SWITCHING BETWEEN THE RECORDING MODE AND PLAYBACK MODE on page 36

Photographing landscapes

Scene select (landscape mode) on page 48

Take a self-photo

Self-timer setting on pages 48 and 87
Make images lighter or darker
Exposure compensation on page 96 High sensitivity mode setting pages 52 and 95
Measure the brightness of a specific area
Light-measuring mode setting on pages 50 and 90
Adjust the cameras sensitivity
ISO sensitivity setting pages 50 and 91
For a more precise exposure setting
Exposure setting (manual exposure control) on pages 52 and 93
Change the color of the images
Filter setting (monochrome filter/sepia filter) on pages 48 and 86
Make white appear natural
White balance setting on pages 52 and 92
Playback Basic operation Getting started viewing images
PLAYING BACK VIDEO CLIPS AND STILL IMAGES on page 70
Convenient functions Adjust the speaker volume

SWITCHING BETWEEN THE RECORDING MODE AND PLAYBACK MODE
Switch between the recording mode (for recording) and the playback mode (for viewing your recorded images).
Turn on the camera (page 30).
Press the REC/PLAY button. h The mode changes. h The mode changes each time the REC/PLAY button is pressed.

00:13:51

<Example of the recording mode>
<Example of the playback mode>
SWITCHING THE OPERATING MODE
The SIMPLE mode comprises only those functions that are most often used and necessary to operate the camera, while the NORMAL mode enables full use of all the cameras many functions. Select the mode that is suitable for your purposes.
Switching between the SIMPLE and NORMAL modes
Turn on the camera (page 30). h The previous mode is active. Press the MENU button. h The Menu Screen for the active mode appears. Select the operating mode icon, and press the SET button. h Switch from the SIMPLE mode to the NORMAL mode, or from the NORMAL mode to the SIMPLE mode. h Press the MENU button to cancel the Menu Screen.
Switch to detailed normal menu

EXIT OK

Operating mode icon <SIMPLE Mode Menu Screen>
Press SET button to switch to simple Menu
Operating mode icon <NORMAL Mode Menu Screen>
Accessing/exiting the SIMPLE/NORMAL Mode Menu Screen
Set the camera to the recording or playback mode (page 36). Select the desired operating mode (page 37).
If the Menu Screen is not displayed, press the MENU button. h The Menu Screen appears. h To cancel the Menu Screen, press the MENU button.
<Example: SIMPLE Mode Recording Menu>
<Example: NORMAL Mode Recording Menu>
SWITCHING THE OPERATING MODE Using the SIMPLE Mode Menu
Toggle the SET button up or down to select the item you wish to change, and press the SET button. h The Setting Screen for the selected item appears.
Select an item to change Description of selected item Push up Push down

To keep in HDTV size

10 M 2M

HDTV size 10M [4:3]

<Setting Screen>
Using the NORMAL Mode Menu
Toggle the SET button up or down to select a tab. h The Menu Screen for the selected tab appears.

Push up Push down

RECORDING MENU VIDEO PHOTO SCENE SELECT 1 FILTER 2 FLASH 3 SELF-TIMER S N EXIT OK
Toggle the SET button to the right.

Push to the right

Toggle the SET button up or down to select the item you wish to change, and press the SET button. h The Setting Screen for the selected item appears. h To return to the Menu Screen, press the MENU button.

All ranges

Automatic focus (people, landscape, etc.)
7: The camera automatically focuses on the subject within a range of 50 cm (19.69 in.) to infinity (normal). 8: The camera focuses on a subject within a range of 1 cm (0.39 in.) to 1 m (3.28 ft.) (super macro).
Select the desired focus range, and press the SET button. h This completes the focus range setting.
BEFORE TAKING PICTURES Hints for taking pictures
Muting the operation sounds i The audio guidance that sounds when you operate the camera can be muted (page 122). Where are the image and audio files saved? i All the image and sound files are recorded on the card installed in the camera, or in the cameras internal memory. Taking pictures in backlight conditions. i When taking pictures with the light coming from behind the subject, due to the characteristics of the lens, ghost patterns (flare phenomenon) may appear in the captured image. In this situation, it is recommended that you avoid taking pictures with the subject lit from behind. While the image files are being recorded. i While the multi-indicator is flashing red, the image files are being written to the memory, during which time it is not possible to capture another image. Another image can be captured after the flashing red indicator turns off. However, even when the multi-indicator is flashing red, depending on the cameras internal memory remaining capacity, in some cases the next image can be captured about 2 seconds after shooting.

VIDEO CLIP RECORDING

Turn on the camera (page 30), and set it to the recording mode (page 36). Press the [ ] button. h Recording begins. h It is not necessary to keep the [ ] button pressed while recording. h When the remaining recording time available for the currently recording clip becomes little, a countdown of the remaining recording time appears on the display. End the recording. h Press the [ ] button again to stop recording. [ ] button

Recording time

REC00:00:09 5
Available recording time remaining

SHOOTING SINGLE SHOTS

Capture a still image (single-shot).
Turn on the camera (page 30), and set it to the recording mode (page 36). Press the [ ] button. 1 Press the [ ] button halfway. h The autofocus operates, and the image is focused (focus lock). 2 Continue to gently press the [ ] button all the way. h The shutter releases and the image is captured. h You can view the captured image on the monitor by keeping the [ ] button depressed when you capture the image. 1 2

] button

Target mark
HINT Adjusting the monitor brightness i While the Recording Screen is active, you can quickly access the screen for adjusting the brightness of the monitor by pressing the MENU button for at least 1 second. What is the camera focusing on? Target mark i A target mark & on the monitor shows the area the camera is focusing on. i The camera automatically determines the correct focus by measuring from 9 different focus points within the shooting area. If the target mark is at a position that is F3.5 1/30 different from the point you wish to focus on, you can refocus, for Camera shake icon example, by changing the shooting Shutter speed angle. Aperture i The large target mark appears when the camera focuses on a wide area in the center of the screen. The focus and exposure can be locked (in the NORMAL mode) i By assigning an operation shortcut to the SET button (pages 124 and 128), you can set the autofocus or the exposure to a fixed setting. When the exposure setting is fixed, the P icon appears on the monitor; when the autofocus setting is fixed, the p icon appears on the monitor. i When the focus range (pages 48 and 86) setting or scene select setting is changed, the focus lock is released. The shutter speed and aperture are displayed (in the NORMAL mode) i The shutter speed and aperture settings are shown on the Recording Screen. You can use them as a reference when shooting. If the camera shake icon > appears. (in the NORMAL mode) i During still image shooting, if the shutter speed is slow and the possibility that the image may be blurred due to camera shake becomes high, the camera shake icon may appear on the monitor. In this case, use a tripod to stabilize the camera when shooting, or set the flash operation mode to automatic (pages 48 and 65). i When shooting with the scene select function set to the fireworks + mode, the camera shake icon always appears, but this is normal.

Zoom switch [T/]]/[W/P]

Monitor

Zoom bar

When both optical and digital zoom are enabled

Optical zoom

Digital zoom (yellow)
When optical zoom only is enabled

Pointer

PLAYBACK SIMPLE/PLAYBACK
PLAYING BACK VIDEO CLIPS AND STILL IMAGES
Set the camera to the playback mode (page 36). Select the image to play back. h Toggle the SET button left, right, up or down to move the orange frame to the file you wish to play back. h The image information for the framed image is shown at the bottom of the screen. Press the SET button. h The image you selected in step 2 is displayed fullscreen. h If a video clip was selected, playback begins. <To return to the screen to select playback files> During still image playback: Toggle the SET button down. During video clip playback: Toggle the SET button down once to stop video clip playback, and toggle the SET button down again.

SIMPLE/PLAYBACK

Orange frame

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PLAYING BACK VIDEO CLIPS AND STILL IMAGES Video clip playback operation
To do this. Normal forward playback Stop playback Pause Do this Press the SET button. During playback, toggle the SET button down. During playback, press the SET button or toggle the SET button up. During accelerated playback, toggle the SET button up.
To play back During forward After pausing playback, toggle the SET button one image playback to the right. at a time During reverse After pausing playback, toggle the SET button (singleplayback to the left. frame step) During forward After pausing playback, press and hold the playback SET button to the right. Slow playback During reverse After pausing playback, press and hold the playback SET button to the left. During forward playback, toggle the SET button to the right. h The playback speed changes each time the Forward SET button is toggled to the right, as playback follows: Normal playback Toggle the SET button to the left to resume To normal playback speed. accelerate playback During forward playback, toggle the SET button to the left. h The playback speed changes each time the Reverse SET button is toggled to the left, as follows: playback 5 Toggle the SET button to the right to resume normal playback speed. Return to normal playback Press the SET button. speed Louder: During playback, push the zoom switch toward the [T] side. Adjusting the volume Softer: During playback, push the zoom switch toward the [W] side.

HINT About the slideshow settings i The slideshow settings can be changed from the NORMAL Mode Playback Menu (page 98).

PLAYBACK VOLUME

Adjust the playback volume for video clips and audio files.
Display the SIMPLE Mode Playback Menu (page 38), select the playback volume setting, and press the SET button. h The volume control bar appears.

PLAY VOLUME

VOLUME SETTING
Toggle the SET button to the left or right to set the volume, and press the SET button. h The playback volume is set, and the display returns to the SIMPLE Mode Playback Menu.
HINT The volume can be adjusted during playback i During video clip or audio file playback, if you push the zoom switch toward [T/]] or [W/P], the volume control bar will appear, allowing you to adjust the volume. In the NORMAL mode i When you select PLAY VOLUME from the NORMAL Mode Playback Menu and press the SET button, the volume control bar appears.

DELETING FILES

You can delete files if you no longer need them. You can delete single files, selected files or all the files at one time.

Delete single/delete all

Display the SIMPLE Mode Playback Menu (page 38), select the delete setting, and press the SET button. DELETE SINGLE: Deletes one file at a time. DELETE SELECTED: Deletes the selected files (page 77). DELETE ALL: Deletes all files.
DELETE DELETE SINGLE DELETE SELECTED DELETE ALL OK
Select the desired delete mode, and press the SET button. h The Delete Confirmation Screen appears. <DELETE SINGLE> h Toggle the SET button to the left or right to select the file you wish to delete. h There is no confirmation screen when deleting single files. Please make sure that the displayed image is one you wish to delete. <DELETE ALL> h Toggle the SET button to the left or right to confirm the files to delete.
Select DELETE, and press the SET button. <DELETE SINGLE> h The currently displayed file is deleted. h To delete other files, select the files, select DELETE and press the SET button. <DELETE ALL> h The Delete Confirmation Screen again appears. To delete the files, select YES, and press the SET button. When file delete is completed, No image is shown.

Delete selected

Delete selected files.
Display the SIMPLE Mode Playback Menu (page 38), select the delete setting, and press the SET button. Select DELETE SELECTED, and press the SET button. h The screen to select files to delete appears.
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HINT You can capture a still image during an audio recording i Press the [ ] button during audio recording to capture a [ still image. About files saved in segments i When the video setting is set to a voice memo < that exceeds about 13 hours, the recorded file is saved once, and the recording continues in a new file. For other video settings, when the file size exceeds 4 GB, the recorded file is saved once, and the recording continues in a new file. (These 4 GB segments are automatically created. The recording session continues until you stop recording, but video clip or voice memo recording is temporarily interrupted while the file is being saved.)

k Audio playback

Select an audio file, and press the SET button. h Playback begins. To do this. Start playback Normal playback Pause Stop playback Do this Press the SET button. Press the SET button. Toggle the SET button up. Toggle the SET button down. During playback, toggle the SET button to the right. Each time the SET button is toggled to the right, the speed increases. If the SET button is toggled to the left during fast forward, the speed decreases. During playback, toggle the SET button to the left. Each time the SET button is toggled to the left, the speed increases. If the SET button is toggled to the right during fast reverse, the speed decreases. Toggle the SET button up. Press the SET button. During playback, push the zoom switch toward the [T/]] side. During playback, push the zoom switch toward the [W/P] side.

Fast forward

Fast forward/ Fast fast reverse reverse
Pause Return to normal playback Volume adjustment Louder Softer
CAUTION If no audio is heard. i The audio is not played back when the audio recording is played back in the fast playback or fast reverse mode.
RECORDING MENU 1 Still image setting
For still images, you can select either the 4:3 or 16:9 horizontal to vertical aspect ratio. This menu is also used for shooting sequential shots.

Sequential shots

Select m or t, and press the SET button. h The camera changes to the sequential shots mode. Press the [ ] button. h Shooting begins. Shooting continues as long as the [ kept pressed.

] button is

HINT What is the maximum number of images in a sequential shots sequence? t: 14 images m: 11 images <At the t setting> i If you continue shooting even after the maximum number of images has been captured, recording does not stop. i If you continue shooting after the maximum number of images has been captured, subsequent captured images will overwrite the sequence already captured, beginning from the first image in the sequence. <At the m setting> i After 11 images have been captured, the images are saved and recording stops. About the focus when shooting sequential shots i When sequential shots are captured, the autofocus operates when the [ ] button is pressed halfway, fixing the focus. Can the flash be used? i The flash does not operate when shooting sequential shots.

RECORDING MENU 3

White balance setting
This camera automatically adjusts the white balance under most lighting conditions. However, if you want to specify the lighting conditions or change the overall tone of the image, the white balance can be manually set.
How to use the one push setting

Select the ^ icon.

Fill the entire screen with a plain white card (or piece of paper, etc.), and press the SET button. h This completes the white balance setting.
HINT To cancel the white balance setting i Select >, and then press the SET button.
RECORDING MENU 3 Exposure setting
The shutter speed and aperture size can be set individually.
Select the desired icon from the exposure menu, and press the SET button. <If T, g or , was selected> 1 Toggle the SET button up or down to select aperture value or shutter speed. 2 Toggle the SET button left or right to change the setting for the selected parameter.

F3.5 1/250

Shutter speed Aperture
Press the SET button. h This completes the exposure setting.
HINT i To prevent the effects of camera shake at slow shutter speeds, it is recommended to use a tripod or other method to stabilize the camera. i A slow shutter speed may be useful for photographing in a darker environment, but noise in the image may be increased. i To minimize noise in the image, complete the noise reduction setting (page 124). i The exposure setting automatically becomes @ if the scene select function is active. i In the sequential shots mode, the shutter speed is faster than 1/15 sec. i Even if the shutter speed is set to slower than 1/29 sec., the shutter speed during video clip recording is 1/30 sec. i If the exposure setting is set to T, g or H, by assigning an operation shortcut to the SET button (pages 124 and 128), you can select the T, g or H exposure setting from the Recording Screen.

Face chaser setting

As you record, the face chaser detects the subjects face, and adjusts the brightness and focus in a way that produces a clear and bright photo of the subjects face. HINT When the face chaser is set to ON. i Each face in the Recording Screen is marked with a green frame. i Faces that are in focus are marked with a double green frame. i When shooting begins, the frames marking the faces that are in focus change to orange. i If the scene select function setting was fireworks + or landscape +, it automatically changes to =. i The light measuring mode changes to multi-section light measuring. i When you play back an image that was captured using the face chaser function and magnify it, the magnified image will be centered on the face(s) that were focused on. CAUTION i The face chaser function does not work while the digital zoom is being used. i The face chaser function does not work when zooming in or out. i The face chaser function may not work when the subjects face in the monitor is relatively small or appears dark.

103 English

Editing video clips
You can trim away unwanted portions from a video clip and save it as a new video clip (video clip cutting [extracting]). You can also join video clips together and save them as one separate clip (joining).
Procedure to cut (extract) a portion of a video clip
Specify the frames (1, 2) where the video clip is to be cut. 1 2
Extract the specified portion. [Two ways to cut the video clip] i Trim away portions A and C, and save portion B.
i Delete portion B, and join portions A and C.
i The original video clip is not affected. (You can also choose to erase the original video clip when the new clip is saved.)

English 104

PLAYBACK MENU 2 Procedure to join video clips
Specify the video clip that will come first.
J Specify the video clip that you wish to append (join). J Join the video clips. i The video clips are joined.
i The original video clips are not affected. (You can also choose to erase the original video clips when the new clip is saved.)

105 English

CAUTION Caution when editing video clips i When editing video clips, do not press the REC/PLAY button. If you press the REC/PLAY button while editing video clips, not only will the editing not be properly completed, but the original video clip may also be erased. i As the number or size of the video clips increases, the card memory may become full, making it impossible to edit or save the video clips. In this case, you will need to free some of the memory on the card by deleting files that are no longer necessary (pages 53 and 76). Regarding the capture date of the saved files i The capture date of edited images changes to the date that the files are saved.

English 106

PLAYBACK MENU 2 Video clip cutting (extracting)
Display the video clip from which you wish to extract a segment. Display the NORMAL Mode Playback Menu (page 38), select EDIT VIDEO, and press the SET button.

EDIT VIDEO

CUT JOIN OK
Select CUT and press the SET button. h The Cutting Screen appears.

Start point

00:00:10

107 English

Specify the start point of the extract. h Use the procedure below to specify the frame from which the video clip extract will start. h Play the video clip until approximately the desired point, pause the video clip, then play the video clip one frame at a time, stopping at the start point of the extract. This will be the first frame of the extract. h If the start point of the video clip is also the start point of the extract, proceed to step 5. <Procedure> Play: After pausing playback, press and hold the SET button to the right for about 2 seconds for forward playback, or to the left for reverse playback. Pause: During playback, press the SET button. Accelerated playback: During playback, toggle the SET button to the left or right to change the playback speed. Single frame: After pausing playback, toggle the SET button to the right to move forward one frame, or to the left to move back one frame.

PRINT INSTRUCTIONS ALL IMAGES EACH IMAGE INDEX ALL CLEAR OK

115 English

HINT Printing a single frame from a video clip i To print with a printer or have the digital print service shop print out a still image from a video clip, you must first save it (extract still) as a still image (page 73). About the DPOF format i DPOF (Digital Print Order Format) is a print order format. You can connect your camera to a DPOF-compatible printer to produce your prints. You can also set the printing instructions for the desired images, and then have the requested images printed automatically (page 162). About the finished prints i Rotated images (pages 53 and 102) will be printed in their original orientation. i The quality of the print output will differ depending on the print service and printer used.
Specifying date imprinting and print quantities
You can specify printing instructions for each individual image (EACH IMAGE), or apply the printing instructions to all the images (ALL IMAGES).
Display the Printing Instructions Screen (page 115). Select ALL IMAGES or EACH IMAGE. ALL IMAGES: The printing instructions are applied to all the images. EACH IMAGE: The printing instructions are applied only to the image currently displayed.

English 116

Press the SET button. h The Date/Copies Print Screen appears. h If EACH IMAGE was selected, toggle the SET button to the left or right to display the desired image to print. h The printing instructions that are currently active for the displayed image are shown. You can toggle the SET button to the left or right to confirm the printing instructions for each image.
ALL IMAGES ----/--/-:0 copy COPIES OK 3 DATE

Printing instructions

ALL IMAGES :2009/12/24 :2 copies

COPIES OK

2 DATE
<Completed printing instructions>

117 English

Specify whether the date is displayed on the print, and the number of prints. <Specify the number of prints> h Toggle the SET button up or down. h The quantity indication changes. h Display the desired number of prints. h Press the SET button. h The number of prints is set. <Specify dated prints> h From the screen on which the number of prints is set, press the zoom switch. h Press the SET button.

Dated prints Quantity

CAUTION Insert and pull out the cable carefully i When connecting the cables, make sure that the cable plugs are correctly oriented and that they match the shapes of the terminal sockets on the devices. Push the plugs in straight when connecting them. If undue force is used to connect a cable, it may permanently damage the connector pins in the terminal socket. i Do not use excessive force when connecting and disconnecting cables. Caution when connecting a printer i If the power to the printer is turned off while it is connected, the camera may not operate correctly. If the camera does not operate correctly, disconnect the USB interface cable, turn off the camera, and then reconnect the cable. i During PictBridge printing, the cameras button operation response is slower. i If the camera is powered by the battery pack for printing, make sure that the remaining battery charge is sufficient.

163 English

APPENDICES APPENDICES

COMMONLY ASKED QUESTIONS

If you have a question about the camera operation, you might find the answer in this compilation of commonly asked questions. Question Why doesnt the power turn on? Answer Due to cold temperatures, the battery pack temporarily lost its power. The ambient temperature is very low. Action Place the camera in your pocket to warm it up before using it.
Why is the battery pack consumed so quickly even after it was fully recharged? Why doesnt recharging end?
Keep the battery pack in an environment of 10 to 40 C (50 to 104F). Replace with a new battery pack. If this is not effective, consult your dealer. Use the AC adaptor, and DC adaptor (optional) or replace the battery pack with a fully charged one. Not a malfunction. Wait until the multiindicator turns off. Not a malfunction. Capture the image; the camera will determine when the flash is necessary.
The battery pack life has expired.
Why does the icon appear? Why does the multi-indicator flash red? Why doesnt the flash operate?
The remaining battery pack power is low.

Shooting

A recorded file is being saved on the card. The camera has determined that the image is bright enough and the flash is not necessary.

English 164

Question Are the settings retained even after the camera is turned off? Answer Action All settings except the self-timer and the exposure compensation are retained even after the camera is turned off. Select the resolution setting according to the intended use. I, o, p, m, N: Appropriate for printing letter-size or larger, and for printing a close-up of part of a photo (trimming). G, t: For printing standard photo (photo service) sizes. ,, [: For photos displayed on a web page, or sent as e-mail attachments.

Not a malfunction.

Connecting to a TV

Printing

The sound of the cameras mechanical action was recorded. The volume on the TV is set to the minimum. There is a problem with the printer.
We cannot guarantee the accurate playback of files that have been edited using a computer. Not a malfunction.
Adjust the volume on the TV. Please refer to the instruction manual for your printer.

169 English

Question The Cannot edit video clips with unlike settings message appears. Why is a noise heard from a nearby TV or radio during battery recharging? Why does the Card full message appear? Misc. Why does the Card is protected message appear? Why cant the camera be operated?
Answer You have attempted to join video clips having different resolutions or frame rates. Electromagnetic waves are emitted from the charger.
Action Select video clips that have the same resolution or frame rate.
Move the AC adaptor further away from the TV or radio when recharging the battery pack. Delete unnecessary files, or use a card that has more memory available. Move the lock switch to the unlocked position. Remove the AC adaptor and the battery pack from the camera, wait a few minutes, then reinstall the battery pack and try again. After saving your files to a different medium, format the card.
There is no more available memory on the card. The lock switch on the card is in the locked (protect) position. A temporary internal circuitry problem may be the cause.
A problem such as inability to record or play back occurs.
The card contains files that were saved using a device other than this camera.

English 170

Question Can I use my camera abroad? Answer Action When the camera is connected to a TV, you can switch the cameras video output to NTSC or PAL. If you have questions about accessories etc., please consult with a dealer near you for advice. Check the following items: 1 Remove the card and then install it again. 2 Remove the battery pack and then install it again. 3 Install a different card. If System error still appears after performing the above steps, then take the camera to the dealer for service.
Why does the System error message appear?
A problem has occurred within the camera or card.

171 English

TROUBLESHOOTING
Before taking your camera to the repair shop, check the following table for a possible solution to the problem.

Camera

Problem No power. Cause The battery pack is dead. Action Recharge the battery pack, or replace with a fully charged battery pack. Or connect the AC adaptor and DC adaptor (optional). Reinsert the battery pack, making sure to orient it correctly. Wait for the battery pack to cool down.

Reference page

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The battery pack has not been inserted correctly. A blinking temperature warning icon is \ shown, and the camera does not turn on. The camera turns off by itself. The battery pack is too hot.

The power save function is operating.
Turn on the camera again.

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Problem An image is not captured when the [ ] button or [ ] button is pressed. Cause The power is not turned on. Action If the power save function was activated, turn on the camera before shooting. If the camera was turned off, press the ON/ OFF button to turn it on. Install a new card. Delete the images that are not necessary.
The flash does not operate.
The maximum number of images that can be captured or the maximum video clip recording time has been reached. The flash off mode is selected. The battery pack is dead.
Set the flash to automatic flash mode or forced flash mode. Recharge the battery pack, or replace with a fully charged battery pack. Or connect the AC adaptor and DC adaptor (optional).

44, 48, 65

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Problem The digital zoom does not work.
Cause The still image is set to I. The digital zoom setting is set to OFF. The battery pack is consumed.
Action Set the still image to o or lower. Set the digital zoom setting to ON. Recharge the battery pack, or replace with a fully charged battery pack. Or connect the AC adaptor and DC adaptor (optional). Not a malfunction. Release the zoom switch, and push it again. Set the ISO sensitivity to a lower setting. Discontinue shooting, and wait for the camera to cool down before using it again.

48, 59, 85 52, 69

A warning tone (beep-beepbeep) sounds, and it is not possible to take a picture using the selftimer. Shooting
When zooming in or out, the zoom movement stops momentarily. There is noise in the captured image. The \ icon appears, and shooting is not possible.
The optical zoom has moved to the maximum magnification position. The ISO sensitivity setting is too high. The cameras internal temperature is high.

50, 91

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Problem No playback image appears. The image is too dark. Cause The camera is not set to the playback mode. The flash was blocked by a finger or other object. Action Set the camera to the playback mode. Hold the camera correctly, and make sure the flash is not obstructed. Capture the image in the range of operation of the flash. Use the forced flash mode. Use the exposure compensation function. Use the spot light-measuring mode. Adjust the ISO sensitivity setting.

36, 70