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VAR Language: en; VAR issue date: 051010
1 Display indicators Signal strength/GPRS/battery level. 2 Softkeys Press the softkey to call up the function that is displayed as Text or icon on the grey fields above the key. 3 A Call key Dial displayed phone number or name, accepts calls. In standby mode: Display the last calls. 4 B On/Off/End key Switching on/off: press and hold. During a conversation or in an application: press briefly to finish. In menus: press briefly to go back a level. Press and hold to return to standby mode. Keylock in standby mode, keypad closed: press briefly to lock keypad. Press briefly and confirm with OK to unlock the keypad. 5 Navi-key In lists and menus: GScroll up and down. DFunction call. CBack a menu level. During a call: DOpen call menu. GAdjust volume. In standby mode: EVoice command (press and hold), p. 6. FOpen Addressbook/Phonebook. DOpen menu. CGPRS info. 6 * Press and hold In standby mode: switch on/off all signal tones (except alarm). For incoming calls: only switch off ring tones.

Overview of the phone

Service provider

17.02.2006 NewMMS

09:15 Menu
Siemens AG 2004, C:\Daten_itl\BenQMobile\DTP-Satz\Produkte\AL21_PELICAN\out-
Press and hold In standby mode: switch key lock on/off. 8 Plug socket For charger, headset. The phone may only be used if the keypad is fully closed or fully opened; for optimum audio quality, however, it is recommended you open the keypad completely.
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Safety precautions

Information for parents Please read the operating instructions and safety precautions carefully before use. Explain the content and the hazards associated with using the phone to your children. Remember to comply with legal requirements and local restrictions when using the phone. For example, in aeroplanes, petrol stations, hospitals or while driving. Mobile phones can interfere with the functioning of medical devices such as hearing aids or pacemakers. Keep a distance of at least 20cm/9 inches between the phone and pacemaker. Whilst using the mobile phone, hold it to the ear furthest away from the pacemaker. For more information consult your doctor. Small parts such as the SIM card, dust cap, lens ring and lens cap can be dismantled and swallowed by small children. The phone must therefore be stored out of the reach of small children. The mains voltage specified on the power supply unit (V) must not be exceeded. Otherwise the charging device may be destroyed.The power supply must be plugged into an easily accessible AC mains power socket when charging the battery. The only way to turn off the charging device after charging the battery is to unplug it. Do not place the phone near to electromagnetic data carriers such as credit cards and floppy disks. Information stored on them could be lost. Ref.No.: A31008-H3250-A1-2-7619 Only use original batteries (100% mercury-free) and -charging devices. Otherwise you risk serious damage to health and property.The battery could explode, for instance. Tones, music and handsfree talking are reproduced through the loudspeaker. Do not hold the phone to your ear when it rings or when you have switched on the handsfree function. Otherwise you risk serious permanent damage to your hearing. Permanent hearing loss may occur if you use ear- or headphones at high volume.You can adapt over time to a higher volume, which may sound normal but can be damaging to your hearing. Set your volume to a safe level. If you experience ringing in your ears, reduce the volume or discontinue use of your system. You may only open the phone to replace the battery (100 % mercuryfree) or SIM card. You must not open the battery under any circumstances. All other changes to this device are strictly prohibited and will invalidate the guarantee. The phone may cause interference in the vicinity of TV sets, radios and PCs. Use only original accessories. This will avoid potential risks to health or property and ensure compliance with all relevant regulations. Improper use will invalidate the guarantee! These safety instructions also apply to original accessories. Manufactured by BenQ Mobile GmbH & Co. OHG under trademark license of Siemens AG.

*A5B00075846172*

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Getting started

Using the SIM card/battery
Your phone's display is delivered with a protective film. Remove this film before getting started. The service provider supplies you with a SIM card on which all the important data for your account is stored. If the SIM card is credit card-sized, snap out the smaller segment and trim any rough edges. Always switch off phone before removing the battery! Only 3V and 1.8V SIM cards are supported. Please contact your service provider if you have an older card.

Close battery cover

Charge battery
The battery is not fully charged when delivered. Plug charger cable into the bottom of the phone, plug power supply unit into a mains power socket and charge for at least two hours. The power supply unit heats up when used for long periods. This is normal and not dangerous. Siemens AG 2004, C:\Daten_itl\BenQMobile\DTP-Satz\Produkte\AL21_PELICAN\out-
Release and open battery cover

Insert SIM card

When charging is in progress h is displayed. Charging time An empty battery is fully charged after about 2 hours. Charging is only possible within a temperature range of +5 C to +40 C. If the temperature rises/falls 5 C above/below this, the charge symbol flashes a warning. The mains voltage specified on the power supply unit must not be exceeded (Operating time, p. 12). Charge level display during operation (empty - full): a d g. A beep sounds when the battery is nearly empty. The charge level of the battery is only displayed correctly after an uninterrupted charging/discharging cycle. You should therefore not remove the battery unnecessarily and where possible not terminate the charging process early.
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Open/close slider

Opening the slider
Illumination on. Keypad unlocked. The call is accepted. Alarm sound off (appointment, alarm). Back to standby mode. Illumination off. Keypad locked (if set). The call is ended. The call is rejected. Alarm sound off (appointment, alarm).

Chg.phonecode

You define the phone code (4-8 digits) when you call up a protected function for the first time. It is then valid for all phonecode protected functions.

Press and hold* with text input. The input menu ist displayed: Text format (SMS only), Input language, Mark text, Copy/Add

Input menu

Text entry with T9
T9 deduces the correct word from the individual key entries by making comparisons with an extensive dictionary. Write a word and finish it without looking at the display. Simply press the keys where the relevant letter is located once. If several options are found in the dictionary the most probably is displayed first. For further options please press the right softkey.

Text entry

Text entry without T9
Press number key repeatedly until the required letter appears. After a brief interval the cursor will advance. Example:
Make a new connection during a call with y menu Hold J(dial a new phone number). With y menu Swap you can swap back and forth between both calls. If you are called during a phone call and you can hear the "call waiting tone", you can accept the waiting call with Swap, putting the current call on hold to do so. Swap back and forth between the calls see above or end the current call with B and accept the new call with Answer.
Press once briefly to type the letter a, twice to type b, etc. Press and hold to write the number. , , 1-9 Umlauts and numbers are displayed after the relevant letters. Clear Press briefly to delete the letter before the cursor, press and hold to erase the whole word. H/G Move the cursor (forwards/back). Press briefly: Swap between abc, Abc, T9abc, T9Abc, T9ABC, 123. Status shown in top line of display. Press and hold: All input variants are displayed. Press briefly: Special characters * are shown. Press and hold: Open input menu. 0 Press once/repeatedly:.,?!"0-()@/:_ Press and hold: Writes 0. Writes blank. 1 Press twice = jumps a line.
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T9 Text Input is licensed under one or more of the following: U.S. Pat. Nos. 5,187,480, 5,818,437, 5,945,928, 5,953,541, 6,011,554, 6,286,064, 6,307,548, 6,307,549, 6,636,162 and 6,646,573; Australian Pat. Nos. 727539, 746674, and 747901; Canadian Pat. Nos. 1,331,057, 2,302,595 and 2,227,904; Japan Pat. No. 3532780, 3492981; United Kingdom Pat. No. 2238414B; Hong Kong Standard Pat. No. HK1010924; Republic of Singapore Pat. No. 51383, 66959, and 71979; European Pat. Nos. 463 (96927260.8), 057 (98903671.0), 069 (98950708.2); Republic of Korea Pat. Nos. KR201211B1 and KR226206B1. Peoples Republic of China Pat. Application Nos. 98802801.8, 98809472.X and 96196739.0; Mexico Pat. No. 208141; Russian Federation Pat. No. 2206118; and additional patents are pending worldwide.
Change entry F Select entry View Edit Make changes Save. Voice dialling
Dial numbers by voice command.

Record

Depending on the setting, the complete MMS is received or the notification is opened. Press Receiving to receive the complete MMS, with Play automatic presentation of the MMS. Cancel using any key. Open attachments using Options and Attachments. Open images and tones using Options and Content.
Menu Select function. You can set the ring tone separately for call types/functions. You can also set a tone separately for any number key, * and #. Function keys can't be customized or assigned with key tones. Download new ringtones from the internet via Download new.

Ring tones

New recording
The phone records via its microphone. Press Insert in the Sound: field when completing the input fields. Select Record new. Press Record. The current recording duration and available time remaining are displayed. To end recording press Stop. Press Play to replay recording. Press Save. Rename recording: Options G Scroll to Rename J Confirm with OK. Attach extra pages Options New slide Attach business card Options Extras G Scroll to Business card . Attach appointment Options Extras G Scroll to Appointments .

Surf & fun

Get the latest information from the Internet that is specifically adapted to the display options of your phone. In addition, you can download games and applications to your phone. Internet access may require registration with the service provider.
Internet Menu Select function.

Send MMS

End connection

Options Send

Receive/read MMS
An arrival of a new MMS/notification of an MMS is announced on display with /. Press the left softkey to read the MMS or notification.
Press and hold B to close the browser. After GPRS/CSD lingertime (WAP param) the connection will also be ended.
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Additional information

* 0
Browser menu. Offline. Online. GPRS Online. No network. Select special characters, such as @, ~, \. Press repeatedly for:.,?!"0-()@/:_

Games & more

Applications and games can be found at wap.siemens.com or on the Internet at www.siemens.com/al21

Organizer

Alarm clock

Latvia.. Lebanon... Libya..82 Lithuania..00 Luxembourg.. Macedonia..48 Malaysia.+ Malta..+ Mauritius.. Mexico..Morocco... Netherlands..New Zealand..63 Nigeria...00 Norway.. Oman.. 12 Pakistan..00 Paraguay..04 Peru..00 Philippines..18 Poland..30 Portugal..21 Qatar... Romania...66 Russia..Saudi Arabia..43 Serbia..80 Singapore.. Slovak Republic..66 Slovenia..36 South Africa.57 Spain..61 Sweden..11 Switzerland..00 Taiwan..06 Thailand..18 Tunisia.. Turkey..Ukraine..United Arab Emirates.86 United Kingdom..Uruguay..62 USA..Venezuela.Vietnam..64 Zimbabwe.. 94 24
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Care and maintenance

Your phone has been designed and manufactured to the highest of standards and should be treated with great care. The suggestions below will help you to enjoy your phone for many years. Protect your phone from moisture and humidity. Precipitation, humidity and liquids contain minerals that will corrode electronic circuits. Nevertheless, should your phone become wet, disconnect it immediately from the power supply to avoid electric shock. Do not place your phone (even to dry it) on/in a source of heat such as a microwave oven, oven or radiator. The phone may become overheated and possibly explode. Do not use or store the phone in dusty, dirty areas. Its moving parts may be damaged and the casing may become deformed and discoloured. Do not store your phone in hot environments (e.g. vehicle instrument panel in the summer). High temperatures can shorten the life of electronic devices, damage batteries and warp or melt certain plastics. Do not store your phone in cold environments. When the phone warms up again (to its normal ambient temperature), moisture can form inside the phone, which may damage electronic circuit boards. Do not drop, knock or shake your phone. Rough handling can damage internal circuit boards! Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the phone! The suggestions given above apply equally to your phone, battery, charger and all accessories. If any of these parts is not working properly, obtain fast and reliable help at our service centres.
fering from loss of performance, we recommend that you replace it. Please buy only original batteries.
Display quality declaration
For technological reasons, a few small dots with different colours may appear in the display in exceptional cases. Just remember that the appearance of brighter or darker dots generally does not mean that a fault has occurred.

Product data

Declaration of conformity
BenQ Mobile hereby declares that the phone described in this user guide is in compliance with the essential requirements and other relevant provisions of European Directive 1999/5/EC (R&TTE). The relevant declaration of conformity (DoC) has been signed. Please call the company hotline if you require a copy of the original: www.BenQMobile.com/conformity

Technical data

GSM class: Frequency range: GSM class: Frequency range: GSM class: Frequency range: Weight phone: Size: Li-ion battery: SIM card: 4 (2 watt) 880-960 MHz 1 (1 watt) 1710-1880 MHz 1 (1 watt) 1850-1990 MHz 77.7 g 86.8 x 45.8 x 19.2 mm (66.2 ccm) 600 mAh 3.0 V or 1.8 V
Battery quality statement
The capacity of your mobile phone battery will reduce each time it is charged/emptied. Storage at too high or low temperatures will also result in a gradual capacity loss. As a result the operating time of your mobile phone may be considerably reduced, even after a full recharge of the battery. Regardless of this, the battery has been designed and manufactured so that it can be recharged and used for six months after the purchase of you mobile phone. After six months, if the battery is clearly suf-
Operating temperature: -10 C +55 C
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Phone ID You will need the following details if you lose your phone or SIM card: the number of the SIM card (on the card):.. 15-digit serial number of the phone (under the battery):.. the customer service number of the service provider:.. Lost phone If you lose your phone or SIM card contact your service provider immediately to prevent misuse.

Operating time

The operating time depends upon usage. Extreme temperatures considerably reduce the phones standby time. You should therefore avoid the leaving the phone in the sun or on a radiator. Talk time: Up to 300 minutes. Standby time: Up to 220 hours.
European Union (RTTE) and international (ICNIRP)
INFORMATION ON RF EXPOSURE / SPECIFIC ABSORPTION RATE (SAR) THIS MODEL MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE TO RADIO WAVES Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves recommended by international guidelines. These guidelines were developed by the independent scientific organization ICNIRP and include safety margins designed to assure the protection of all persons, regardless of age and health. The guidelines use a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit for mobile devices is 2 W/kg and was adopted into the European Standard EN 50360 and into

Guarantee certificate (UK)
Without prejudice to any claim the user (customer) may have in relation to the dealer or retailer, the customer shall be granted a manufacturer's Guarantee under the conditions set out below: In the case of new devices and their components exhibiting defects resulting from manufacturing and/or material faults within 24 months of purchase, BenQ Mobile shall, at its own option and free of charge, either replace the device with another device reflecting the current state of the art, or repair the said device. In respect of parts subject to wear and tear (including but not limited to, batteries, keypads, casings, small parts on casings, protective coverings where included in the scope of delivery), this warranty shall be valid for six months from the date of purchase. 1 The tests are carried out in accordance with international guidelines for testing.
other national standards. The CE mark demonstrates that the EU requirements are met. The highest SAR value for this device when tested at the ear was 0.50 W/kg1. As mobile devices offer a range of functions, they can be used in positions other than the head, such as directly on the body. In this case, the limits are met too. As SAR is measured utilizing the device's highest transmitting power, the actual SAR of this device while operating is typically below that indicated above. This is due to automatic changes to the power level of the device to ensure it only uses the minimum level required to reach the network. The World Health Organization has stated that present scientific information does not indicate the need for any special precautions for the use of mobile devices. They note that if you nevertheless want to reduce your exposure then you can do so by limiting the length of calls or using a 'hands-free' device to keep the mobile phone away from the head and body. Additional Information can be found on the websites of the World Health Organization (www.who.int/emf) or BenQ Mobile (www.BenQMobile.com).
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This Guarantee shall be invalid if the device defect is attributable to improper treatment and/or failure to comply with information contained in the user manuals. This Guarantee shall not apply to or extend to services performed by the authorised dealer or the customer themselves (e.g. installation, configuration, software downloads). User manuals and any software supplied on a separate data medium shall be excluded from the Guarantee. The purchase receipt, together with the date of purchase, shall be required as evidence for invoking the Guarantee. Claims under the Guarantee must be submitted within two months of the Guarantee default becoming evident. Ownership of devices or components replaced by and returned to BenQ Mobile shall vest in BenQ Mobile. This Guarantee shall apply to new devices purchased in the European Union. For Products sold in the United Kingdom the Guarantee is issued by BenQ Mobile UK Ltd., Carmelite 50, Victoria, Embankment, London, EC4Y 0DX, U.K. Any other claims resulting out of or in connection with the device shall be excluded from this Guarantee. Nothing in this Guarantee shall attempt to limit or exclude a Customers Statutory Rights, nor the manufacturer's liability for death or personal injury resulting from its negligence. The duration of the Guarantee shall not be extended by services rendered under the terms of the Guarantee. Insofar as no Guarantee default exists, BenQ Mobile reserves the right to charge the customer for replacement or repair. The above provisions does not imply a change in the burden of proof to the detriment of the customer. To invoke this Guarantee, please contact our online support on the Internet www.BenQMobile.com/customercare or the telephone service. The relevant number is to be found in the accompanying user guide.

Guarantee certificate (IRL)
Without prejudice to any claim the user (customer) may have in relation to the dealer or retailer, the customer shall be granted a manufacturers Guarantee under the conditions set out below: In the case of new devices and their components exhibiting defects resulting from manufacturing and/or material faults within 24 months of purchase, BenQ Mobile shall, at its own option and free of charge, either replace the device with another device reflecting the current state of the art, or repair the said device. In respect of parts subject to wear and tear (including but not limited to, batteries, keypads, casings, small parts on casings, protective coverings where included in the scope of delivery), this warranty shall be valid for six months from the date of purchase. This Guarantee shall be invalid if the device defect is attributable to improper care or use and/or failure to comply with information contained in the user manuals. In particular claims under the Guarantee cannot be made if: The device is opened (this is classed as third party intervention) Repairs or other work done by persons not authorised by BenQ Mobile. Components on the printed circuit board are manipulated The software is manipulated Defects or damage caused by dropping, breaking, lightning or ingress of moisture. This also applies if defects or damage was caused by mechanical, chemical, radio interference or thermal factors (e.g.: microwave, sauna etc.) Devices fitted with accessories not authorised by BenQ Mobile This Guarantee shall not apply to or extend to services performed by the authorised dealer or the customer themselves (e.g. installation, configuration, software downloads). User manuals and any software supplied on a separate data medium shall be excluded from the Guarantee. The purchase receipt, together with the date of purchase, shall be required as evidence for invoking the Guarantee. Claims under the Guaran-
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License Agreement

This License Agreement ("Agreement") is between You and BenQ Mobile GmbH & Co. OHG, Germany ("BenQ"). The Agreement authorizes You to use the Licensed Software, specified in Clause 1 below, which may be included in your phone, stored on a CD-ROM, sent to You by electronic mail or over the air, downloaded from BenQ Web pages or servers or from other sources under the terms and conditions set forth below. Read this Agreement carefully before using your phone. By using your phone or installing, copying, and/or using the Licensed Software, You acknowledge that You have read and understood the Agreement and agree to be bound by all of the terms and conditions stated below. You further agree that if BenQ or any licensor of BenQ

tee must be submitted within two months of the Guarantee default becoming evident. Ownership of devices or components replaced by and returned to BenQ Mobile shall vest in BenQ Mobile. This Guarantee shall apply to new devices purchased in the European Union. For Products sold in the Republic of Ireland the Guarantee is issued by BenQ Mobile UK, Branch Ireland, 1st Floor, Riverview House, 2123 City Quay, Dublin The Republic of Ireland. Any other claims resulting out of or in connection with the device shall be excluded from this Guarantee. Nothing in this Guarantee shall attempt to limit or exclude a Customers Statutory Rights, nor the manufacturers liability for death or personal injury resulting from its negligence. The duration of the Guarantee shall not be extended by services rendered under the terms of the Guarantee. Insofar as no Guarantee default exists, BenQ Mobile reserves the right to charge the customer for replacement or repair. The above provisions does not imply a change in the burden of proof to the detriment of the customer. To invoke this Guarantee, please contact our online support on the Internet www.BenQMobile.com/customercare or the telephone service. The relevant number is to be found in the accompanying user guide.
("Licensor") is required to engage in any proceeding, legal or otherwise, to enforce their rights under this Agreement, BenQ and/or its Licensor shall be entitled to recover from You, in addition to any other sums due, reasonable attorney's fees, costs and disbursements. If You do not agree to all of the terms and conditions of this Agreement, do not install or use the Licensed Software. This Agreement governs any Updates, releases, revisions, or enhancements to the Licensed Software. 1. LICENSED SOFTWARE. As used in this Agreement, the term "Licensed Software" means collectively: all the software in Your phone, all of the contents of the disk(s), CD-ROM(s), electronic mail and its file attachments, or other media with which this Agreement is provided and includes any related BenQ or third party software and upgrades, modified versions, updates, additions and copies of the Licensed Software, if any, distributed over the air, downloaded from BenQ Web pages or servers or from other sources. 2. COPYRIGHT. The Licensed Software and all related rights, without limitation including proprietary rights therein, are owned by BenQ, its Licensors or affiliates and are protected by international treaty provisions and all applicable national laws. This Agreement does not convey to You nor allow You to acquire any title or ownership interest in the Licensed Software or rights therein. The structure, organization, data and code of the Licensed Software are the valuable trade secrets and confidential information of BenQ, its Licensors or affiliates. You must reproduce and include the copyright notices with any permitted copies You make of the Licensed Software. 3. LICENSE AND USE. BenQ grants to You a non-exclusive, non-transferable end user right to install the Licensed Software or use the Licensed Software installed on the phone. The Licensed Software is licensed with the phone as a single integrated product and may be used with the phone only as set forth in these licensing terms. 4. LIMITATIONS ON LICENSE. You may not copy, distribute, or make derivative works of the Licensed Software except as follows: (a) You may make one copy of the Licensed Software, excluding the documentation, as an archival backup copy of the original. Any other copies

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You make of the Licensed Software are in violation of this Agreement. (b) You may not use, modify, or transfer the right to use the Licensed Software other than together with the accompanying hardware or copy the Licensed Software except as expressly provided in this Agreement. (c) You may not sublicense, rent or lease the Licensed Software. (d) You may not reverse engineer, decompile, modify, or disassemble those Licensed Software programs except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation. Parts of the Licensed Software may be supplied by third parties and may be subject to separate license terms. Such terms are set out within the documentation. 5. MISUSE OF THE LICENSED SOFTWARE OR DATA GENERATED BY THE LICENSED SOFTWARE IS STRICTLY PROHIBITED BY BENQ, MAY VIOLATE GERMAN, U.S. AND OTHER LAWS AND MAY SUBJECT YOU TO SUBSTANTIAL LIABILITY. You are solely responsible for any misuse of the Licensed Software under this Agreement and for any liability or damage related in any way to your use of the Licensed Software in violation of this Agreement. You are also responsible for using the Licensed Software in accordance with the limitations of this Agreement. 6. TERMINATION. This Agreement is effective from the first date You install, copy or otherwise use the Licensed Software. You may terminate this license at any time by deleting or destroying the Licensed Software, all back up copies and all related materials provided to You by BenQ. Your license rights terminate automatically and immediately without notice if You fail to comply with any provision of this Agreement. The rights and obligations under sections 2, 5, 6, 7, 9, 12 and 13 of this Agreement shall survive the termination of this Agreement. 7. YOU ACKNOWLEDGE THE LICENSED SOFTWARE IS PROVIDED "AS IS" AND NEITHER BENQ NOR ANY OF ITS LICENSORS MAKE ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICU-
LAR PURPOSE OR THAT THE LICENSED SOFTWARE WILL NOT INFRINGE ANY THIRD PARTY PATENTS, COPYRIGHTS, TRADEMARKS OR OTHER RIGHTS. THERE IS NO WARRANTY BY BENQ OR ITS LICENSORS OR BY ANY OTHER PARTY THAT THE FUNCTIONS CONTAINED IN THE LICENSED SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE LICENSED SOFTWARE WILL BE UNINTERRUPTED OR ERRORFREE AND BENQ AND ITS LICENSORS HEREBY DISCLAIM ANY AND ALL LIABILITY ON ACCOUNT THEREOF. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY A BENQ REPRESENTATIVE SHALL CREATE A WARRANTY OR IN ANY WAY AFFECT THIS DISCLAIMER. YOU ASSUME ALL RESPONSIBILITY TO ACHIEVE YOUR INTENDED RESULTS AND FOR THE INSTALLATION, USE, AND RESULTS OBTAINED FROM IT. 8. NO OTHER OBLIGATIONS. This Agreement creates no obligations on the part of BenQ other than as specifically set forth herein. 9. LIMITATION OF LIABILITY. IN NO EVENT SHALL BENQ, ITS EMPLOYEES, LICENSORS, AFFILIATES OR AGENTS BE LIABLE FOR ANY DIRECT DAMAGES, LOST PROFITS, DATA OR BUSINESS, OR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, PROPERTY DAMAGE, INTERRUPTION OF BUSINESS OR FOR ANY SPECIAL, INDIRECT, INCIDENTAL, EXEMPLARY, ECONOMIC, PUNITIVE OR CONSEQUENTIAL DAMAGES, HOWEVER CAUSED, AND WHETHER ARISING UNDER CONTRACT, TORT, NEGLIGENCE, OR OTHER THEORY OF LIABILITY, OR ARISING OUT OF THE USE OF OR INABILITY TO USE THE LICENSED SOFTWARE, EVEN IF BENQ IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE LIMITATION OF LIABILITY SHALL NOT APPLY IF AND TO THE EXTENT BENQs LIABILITY IS MANDATORY UNDER THE APPLICABLE LAW E.G. ACCORDING TO PRODUCT LIABILITY LAW OR IN THE EVENT OF INTENTIONAL MISCONDUCT, PERSONAL INJURY OR DEATH. 10. TECHNICAL SUPPORT. BenQ and its Licensors have no obligation to furnish You with technical support unless separately agreed in writing between You and BenQ or the applicable Licensor.

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A31008-H3250-A1-2-7619

BenQ and where applicable its Licensors in the Licensed Software shall be free to use any feedback received from You resulting from your access to and use of the Licensed Software for any purpose including (without limitation) the manufacture, marketing and maintenance or support of products and services. 11. EXPORT CONTROL. The Licensed Software may include technical data and cryptographic software and is subject to German, European Union and U.S. export controls and may be subject to import or export controls in other countries. You agree to strictly comply with all applicable import and export laws and regulations. Specifically, You agree, to the extent required by U.S. Export Administration Regulations, that You shall not disclose or otherwise export or re-export the Licensed Software or any part thereof delivered under this Agreement to (a) Cuba, Iran, Iraq, Libya, North Korea, Sudan, Syria or any other country (including a national or resident of such country) to which the U.S. has restricted or prohibited the export of goods or services. 12. APPLICABLE LAW AND FORUM. The laws of Germany govern this Agreement. No choice of law rules of any jurisdiction will apply. The courts in Munich shall settle any disputes arising out of or relating to this Agreement provided you are a merchant. 13. MISCELLANEOUS. This Agreement represents the entire agreement between You and BenQ relating to the Licensed Software and (i) supersedes all prior or contemporaneous oral or written communications, proposals, and representations with respect to its subject matter; and (ii) prevails over any conflicting or additional terms of any acknowledgement or similar communication between the parties during the term of this License. Notwithstanding the foregoing, some products of BenQ may require You to agree to additional terms through an on-line "click-wrap" license, and such terms shall supplement this Agreement. If any provision of this Agreement is held invalid, all other provisions shall remain valid unless such validity would frustrate the purpose of this Agreement, and this Agreement shall be enforced to the full extent allowable under applicable law. No modification to this Agreement is binding, unless in writing and signed by a duly authorized representative of each party. This Agreement shall

be binding on and shall inure to the benefit of the heirs, successors, and assigns of the parties hereto. The failure of either party to enforce any right resulting from the breach of any provision of this Agreement by the other party will not be deemed a waiver of any right related to a subsequent breach of such provision or any other right hereunder. Notwithstanding anything to the contrary in this Agreement, BenQ and/or its licensors may enforce its rights, including but not limited to copyright, trademark or trade names, in accordance with the rules of law in each country.

Disposal

All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. This crossed-out wheeled bin symbol on the product means the product is covered by the European Directive 2002/96/EC. The correct disposal and separate collection of your old appliance will help prevent potential negative consequences for the environment and human health. It is a precondition for reuse and recycling of used electrical and electronic equipment. For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service or the shop where you purchased the product.