Thank you for purchasing a Sony Ericsson C902 Cyber-shot. For additional phone content, go to www.sonyericsson.com/fun. Register now to get a suite of tools, free online storage, special offers, news and competitions at www.sonyericsson.com/myphone. For product support, go to www.sonyericsson.com/support.
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Accessories More for your phone
Bluetooth Headset HBH-PV712
A powerful wireless handsfree with extra Style-up cover in lime green choose colour to match your mood!

GPS-Enabler HGE-100

Get more from your phone add GPS technology. Know where you are, where youre going and how to get there.

Design Collection IDC-23

Black leather with a vibrant purple lining, this phone case has a separate credit card compartment, matching hand strap and detachable jewellery.
These accessories can be purchased separately but may not be available in every market. To view the full range go to www.sonyericsson.com/accessories. This is the Internet version of the User's guide. Print only for private use.

Contents

Getting started. 6
Assembly.. 6 Turning on the phone. 7 Help.. 8 Charging the battery.. 8 Phone overview.. 9 Navigation. 13 Phone language.. 15 Entering text.. 15 Voicemail.. Voice control.. More than one call. Restricted dialling.. Call time and cost.. Showing or hiding your phone number... 33 33

Messaging.. 33

Text messages.. Picture messages.. Message options. Voice messages.. Email.. My friends. Area and cell information. 39

Imaging.. 16

Camera and video recorder. Using the camera. Camera icons and settings. Getting more from the camera.. Transferring pictures. Camera printing.. Pictures... PhotoDJ and VideoDJ. 22 23
Media player and music. 39
Transferring content to and from a computer.. Stereo portable handsfree. Music player.. PlayNow.. TrackID.. Online music and video clips. 42 42

Calling.. 24

Making and receiving calls. Contacts.. Call list.. Speed dial.. 29 29
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Entertainment.. 43

Video player.. Radio.. Ringtones and melodies. MusicDJ.. Sound recorder.. Games... Applications.. 45
Tasks.. Profiles.. Time and date.. Theme.. Main menu layout.. Locks..

Troubleshooting. 63

Common questions.. 63 Error messages.. 65

Internet. 46

Internet security and certificates. 47 Web feeds. 48
Important information. 66
Guidelines for Safe and Efficient Use.. Memory card.. End User Licence Agreement. Limited Warranty. FCC Statement.. Declaration of Conformity for C902.. 74 75

Connectivity.. 49

Settings.. Phone name.. Bluetooth wireless technology. Using the USB cable.. Synchronizing.. Update service.. 52 55

More features.. 56

Flight mode.. Location services. File manager.. Alarms.. Calendar.. Notes.. 59

Index.. 76

Sony Ericsson C902 Cyber-shot
UMTS HSDPA 2100 GSM EDGE 850/900/1800/1900 This User guide is published by Sony Ericsson Mobile Communications AB or its local affiliated company, without any warranty. Improvements and changes to this User guide necessitated by typographical errors, inaccuracies of current information, or improvements to programs and/or equipment, may be made by Sony Ericsson Mobile Communications AB at any time and without notice. Such changes will, however, be incorporated into new editions of this User guide. All rights reserved. Sony Ericsson Mobile Communications AB, 2008 Publication number: 1205-4574.3 Please note: Some of the services in this User guide are not supported by all networks. This also applies to the GSM International Emergency Number 112. Please contact your network operator or service provider if you are in doubt whether you can use a particular service or not. Please read the Important information before you use your mobile phone. Your mobile phone has the capability to download, store and forward additional content, e.g. ringtones. The use of such content may be restricted or prohibited by rights of third parties, including but not limited to restriction under applicable copyright laws. You, and not Sony Ericsson, are entirely responsible for additional content that you download to or forward from your mobile phone. Prior to your use of any additional content, please verify that your intended use is properly licensed or is otherwise authorized. Sony Ericsson does not guarantee the accuracy, integrity or quality of any additional content or any other third party content.

To charge the battery

1 Connect the charger to the phone. It takes approximately 2.5 hours to fully charge the battery. Press a key to view the screen. 2 Remove the charger by tilting the plug upwards.
You can use your phone while it is charging. You can charge the battery at any time and for more or less than 2.5 hours. You can interrupt the charging without damaging the battery.

Charging the battery

The phone battery is partly charged when you buy it.

Phone overview

11 Ear speaker Screen Selection keys Call key Activity menu key Connector for charger, handsfree and USB cable Video call camera End, on/off key C key (Clear) Navigation key Silent key
Flash/Light Camera lens Camera key Volume, digital zoom keys Self-portrait mirror Strap holder

Menu overview

PlayNow* Internet* Entertainment
Online services* TrackID Location services Games VideoDJ PhotoDJ MusicDJ Remote control Record sound Demo tour

Cyber-shot

Messaging
Write new Inbox Email Drafts Outbox Sent messages Saved messages My friends* Call voicemail Templates Manage messages Settings
Photo Music Video Games TV* Web feeds Settings

Alarms

Contacts

Myself New contact

Getting started 11 This is the Internet version of the User's guide. Print only for private use.

Calls**

All Answered Dialled Missed

Organizer

File manager** Applications Video call Calendar Tasks Notes Synchronization Timer Stopwatch Calculator Code memo

Settings**

General Profiles Time & date Language Update service Voice control New events Shortcuts Flight mode Security Setup wizard Accessibility* Phone status Master reset Sounds & alerts Ring volume Ringtone Silent mode Increasing ring Vibrating alert Message alert Key sound Display Wallpaper Main menu layout Theme Startup screen Screen saver Clock size Brightness Edit line names* Calls Speed dial Smart search Divert calls Switch to line 2* Manage calls Time & cost* Show/hide my no. Handsfree Connectivity Bluetooth USB Phone name Network sharing Synchronization Device management Mobile networks Data communication* Internet settings Streaming settings Message settings* SIP settings Accessories
* Some menus are operator-, network- and subscription-dependent. ** You can use the navigation key to scroll between tabs in submenus. For more information, see Navigation on page 13.

Navigation

The main menus are shown as icons. Some submenus include tabs. To navigate the phone menus

Handle the memory card holder with care.
To enter numbers When you enter text, press and hold down . To enter full stops and commas When you enter text, press.
To view memory card options 1 From standby select Menu > Organizer > File manager > the On memory card tab. 2 Select Options.
Getting started 15 This is the Internet version of the User's guide. Print only for private use.
To enter a symbol 1 When you enter text, select Options > Add symbol. 2 Scroll to a symbol and select Insert. 1 To enter text using T9 Text Input From standby select, for example, Menu > Messaging > Write new > Text message. If is not displayed, press and hold down to change to T9 Text Input. Press each key only once, even if the letter you want is not the first letter on the key. For example, to write the word Jane, press , , ,. Write the whole word before looking at the suggestions. Use or to view suggestions. Press to accept a suggestion.

Imaging

Camera and video recorder
You can take pictures and record video clips to view, save or send. You find your saved pictures and video clips in Media > Photo > Camera album and Organizer > File manager. Viewfinder and camera keys
To enter text using multitap 1 From standby select, for example, Menu > Messaging > Write new > Text message. 2 If is displayed, press and hold down to change to multitap text input. 3 Press repeatedly until the desired letter appears. 4 When a word is written, press to add a space.
Take pictures/Record video Zoom in or out
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Using the camera

Your Cyber-shot camera has 5.0 MP with auto focus, face detection and photo flash. You can use the light when recording videos. To activate the camera
3 When the dot and focus frame are green, press fully down to take a picture. The picture is automatically saved on the memory card, if a memory card is inserted. If not, the picture is saved in the phone memory.
Do not record with a strong light source in the background. Use a support or the self-timer to avoid a blurred picture.
Face detection You can use face detection to bring an off-centre face into focus. The camera automatically detects up to three faces, indicated by white frames. A green frame shows which face has been selected when auto focus is used. As a rule, focus is set to the face closest to the camera. Open the slide-out lens cover. To take a picture 1 Activate the camera and press or to scroll to. 2 Press halfway down to use auto focus. To set face detection From standby select Menu > Cybershot > > Focus > Face detection.
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Using pictures You can add a picture to a contact, use it during phone startup, as a wallpaper in standby or as a screen saver. To use pictures 1 From standby select Menu > Media and scroll to Photo > Camera album. 2 Scroll to a month and a picture. Select View. 3 Select Options > Use as. 4 Select an option.
To trim a video clip 1 From standby select Menu > Organizer > File manager > Videos. 2 Scroll to a video clip and select Options > Edit in VideoDJ > Edit > Trim. 3 Select Set to set the starting point and select Start. 4 Select Set to set the ending point and select End. 5 Select Trim > Options > Save.

PhotoDJ and VideoDJ

You can edit pictures and video clips. To edit and save a picture 1 From standby select Menu > Media and scroll to Photo > Camera album. 2 Scroll to a month and a picture. Select View. 3 Select Options > Edit in PhotoDJ. 4 Edit the picture. 5 Select Options > Save picture. To edit and save a video clip 1 From standby select Menu > Organizer > File manager > Videos. 2 Scroll to a video clip and select Options > Edit in VideoDJ. 3 Edit the video clip. 4 Select Options > Save. Imaging 23 This is the Internet version of the User's guide. Print only for private use.

Calling

Making and receiving calls
You need to turn on your phone and be within range of a network. To make a call 1 From standby enter a phone number (with international country code and area code, if applicable). 2 Press. See Video call on page 25.
You can call numbers from your contacts and call list. See Contacts on page 25, and Call list on page 29. You can also use your voice to make calls. See Voice control on page 29.
To re-dial a number When Retry? appears select Yes.
Do not hold your phone to your ear when waiting. When the call connects, your phone gives a loud signal.
To answer a call Press. To reject a call Press. To change the ear speaker volume during a call Press the volume key up or down. To mute the microphone during a call 1 Press and hold down. 2 Press and hold down again to resume. To turn the loudspeaker on during a call Select SpkrOn.
Do not hold your phone to your ear when using the loudspeaker. This could damage your hearing.
To end a call Press. To make international calls 1 From standby press and hold down until a + sign appears. 2 Enter the country code, area code (without the first zero) and phone number. 3 Press.

Call time and cost

During a call, the duration of the call is shown. You can check the duration of your last call, outgoing calls and the total time of your calls. To check the call time From standby select Menu > Settings > the Calls tab > Time & cost > Call timers.
Showing or hiding your phone number
You can decide to show or hide your phone number when you make a call. To hide your phone number 1 From standby select Menu > Settings > the Calls tab > Show/hide my no. 2 Select Hide number.

Text messages

Text messages can contain simple pictures, sound effects, animations, and melodies.
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Before you use messaging You must have a service centre number. The number is supplied by your service provider and is usually saved on the SIM card. If the number to your service centre is not saved on your SIM card, you must enter the number yourself. To enter a service centre number 1 From standby select Menu > Messaging > Settings > Text message and scroll to Service centre. The number is shown if it is saved on the SIM card. 2 If there is no number shown, select Edit. 3 Scroll to New ServiceCentre and select Add. 4 Enter the number, including the international + sign and country code. 5 Select Save. To write and send a text message 1 From standby select Menu > Messaging > Write new > Text message. 2 Write the message and select Continue > Contacts look-up. 3 Select a recipient and select Send.
If you send a text message to a group, you will be charged for each member. See Groups on page 28.
To copy and paste text in a text message 1 When you write the message, select Options > Copy & paste. 2 Select Copy all or Mark & copy. Scroll to and mark text in the message. 3 Select Options > Copy & paste > Paste. To add an item to a text message 1 When you write the message, select Options > Add item. 2 Select an option and then an item. To call a number in a text message When you view the message, scroll to the phone number and press. To turn long messages on 1 From standby select Menu > Messaging > Settings > Text message. 2 Select Max. msg length > Max. available.

Picture messages

Ringtones and melodies

To set a ringtone 1 From standby select Menu > Settings > the Sounds & alerts tab > Ringtone. 2 Find and select a ringtone. To set the ringtone volume 1 From standby select Menu > Settings > the Sounds & alerts tab > Ring volume. 2 Press or to change the volume. 3 Select Save.
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Sound recorder

You can record a voice memo or a sound. Recorded sounds can also be set as ringtones. To record a sound From standby select Menu > Entertainment > Record sound > Record. To listen to a recording 1 From standby select Menu > Organizer > File manager. 2 Scroll to Music and select Open. 3 Scroll to a recording and select Play.

Applications

You can download and run Java applications. You can also view information or set different permissions. Before you use Java applications If Internet settings are not already entered in your phone, see Settings on page 49. To select a Java application 1 From standby select Menu > Organizer > Applications. 2 Select an application. To view information about a Java application 1 From standby select Menu > Organizer > Applications. 2 Scroll to an application and select Options > Information. To set permissions for a Java application 1 From standby select Menu > Organizer > Applications. 2 Scroll to an application and select Options > Permissions. 3 Set permissions.
Your phone contains preloaded games. You can also download games. Help texts are available for most games. To start a game 1 From standby select Menu > Media > Games. 2 Select a game. To end a game Press.
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Java application screen size Some Java applications are designed for a specific screen size. For more information, contact the application vendor. To set the screen size for a Java application 1 From standby select Menu > Organizer > Applications. 2 Scroll to an application and select Options > Screen size. 3 Select an option. Internet profiles for Java applications Some Java applications need to connect to the Internet to receive information. Most Java applications use the same Internet settings as your Web browser.

Internet

To start browsing 1 From standby select Menu > Internet. 2 Select Options > Go to. 3 Select an option.
If your connection to the Internet does not work, see Settings on page 49 or contact your operator.
To exit the browser When you browse the Internet, select Options > Exit browser. Bookmarks You can create and edit bookmarks as quick links to your favourite Web pages. To create a bookmark 1 When you browse the Internet, select Options > Tools > Add bookmark. 2 Enter a title and an address. Select Save. To select a bookmark 1 From standby select Menu > Internet. 2 Select Options > Go to > Bookmarks. 3 Scroll to a bookmark and select Go to. History pages You can view Web pages you have browsed.

You can also subscribe to and download content to a computer via feeds using Sony Ericsson Media Manager. You can then transfer the content to your phone. See Transferring content to and from a computer on page 39.
Updating Web feeds You can manually update your feeds, or schedule updates. When there are updates, appears on the screen. To schedule Web feed updates 1 From standby select Menu > Media > Web feeds. 2 Scroll to a feed and select Options > Schedule update. 3 Select an option.
Frequent updates may be costly.
To update Web feeds manually 1 From standby select Menu > Media > Web feeds. 2 Scroll to a feed and select Options > Update. 3 Select an option. Web feeds in standby You can show news updates on the standby screen.
To show Web feeds in standby 1 From standby select Menu > Media > Web feeds. 2 Scroll to a feed and select Options > Settings > Standby ticker > Show in standby. To access Web feeds from standby 1 From standby select Ticker. 2 To read more about a feed, press or to scroll to a headline and select Go to. Podcasts Podcasts are files, for example, radio programs or video content, that you can download and play. You subscribe to and download podcasts using Web feeds. To access audio podcasts From standby select Menu > Media > Music > Podcasts. To access video podcasts From standby select Menu > Media > Video > Podcasts. Photo feeds You can subscribe to photo feeds and download photos. To start using photo feeds, see Web feeds on page 48. To access photo feeds From standby select Menu > Media > Photo > Photo feeds.

Connectivity

Settings
Before you synchronize with an Internet service, use the Internet, PlayNow, My friends, Java, picture messaging, email and picture blog you need to have settings in your phone. If settings are not already entered, you can download settings using the setup wizard or by going to www.sonyericsson.com/support. To download settings using the Setup wizard 1 From standby select Menu > Settings > the General tab > Setup wizard > Settings download. 2 Follow the instructions that appear.
Contact your network operator or service provider for more information.
To download settings using a computer 1 Go to www.sonyericsson.com/support. 2 Follow the instructions on the screen.

Phone name

You can enter a name for your phone that is shown to other devices when using, for example, Bluetooth wireless technology.
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To enter a phone name 1 From standby select Menu > Settings > the Connectivity tab > Phone name. 2 Enter the phone name and select OK.

To turn the Bluetooth function on From standby select Menu > Settings > the Connectivity tab > Bluetooth > Turn on.
Make sure that the device you want to pair your phone with has the Bluetooth function activated and Bluetooth visibility set to on.
Bluetooth wireless technology
The Bluetooth function makes wireless connection to other Bluetooth devices possible. You can, for example: Connect to handsfree devices. Connect to several devices at the same time. Connect to computers and access the Internet. Exchange items and play multiplayer games.
We recommend a range within 10 metres (33 feet), with no solid objects in between, for Bluetooth communication.
To receive an item 1 From standby select Menu > Settings > the Connectivity tab > Bluetooth > Turn on. 2 When you receive an item, follow the instructions that appear. To pair the phone with a device 1 From standby select Menu > Settings > the Connectivity tab > Bluetooth > My devices. 2 Scroll to New device and select Add to search for available devices. 3 Select a device. 4 Enter a passcode, if required. To allow connection to the phone 1 From standby select Menu > Settings > the Connectivity tab > Bluetooth > My devices. 2 Select a device from the list.
Before you use Bluetooth wireless technology You must turn on the Bluetooth function to communicate with other devices. You may also have to pair your phone with other Bluetooth devices.
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3 Select Options > Allow connection. 4 Select Always ask or Always allow.
This is only possible with devices that require access to a secure service.
To turn powersave on From standby select Menu > Settings > the Connectivity tab > Bluetooth > Powersave > On. Transferring sound to and from a Bluetooth handsfree You can transfer the sound to and from a Bluetooth handsfree using a phone key or the handsfree key. To transfer sound 1 From standby select Menu > Settings > the Connectivity tab > Bluetooth > Handsfree > Incoming call. 2 Select an option. In phone transfers sound to the phone. In handsfree transfers sound to the handsfree. To transfer sound during a call 1 During a call, select Sound. 2 Select from the list.
To pair the phone with a Bluetooth handsfree for the first time 1 From standby select Menu > Settings > the Connectivity tab > Bluetooth > Handsfree. 2 Scroll to a device and select Yes. 3 Enter a passcode, if required. To pair the phone with more than one Bluetooth handsfree 1 From standby select Menu > Settings > the Connectivity tab > Bluetooth > Handsfree > My handsfree > New handsfree. 2 Select a device from the list. 3 Enter a passcode, if required. Power saving You can save battery power with the Power save function. You can only connect with one Bluetooth device at a time when using Power save. You must turn this function off if you want to connect with more than one Bluetooth device at the same time.

Synchronizing using an Internet service You can synchronize online using SyncML or Microsoft Exchange ActiveSync. If Internet settings are not in your phone, see Settings on page 49. SyncML You can synchronize remote data and personal information using SyncML. Before you synchronize using SyncML You must enter settings for SyncML synchronization and register a synchronization account online with a service provider. Settings that are required are: Server address server URL Database name database to synchronize with
See Required operating systems on page 39. To install the Sony Ericsson PC Suite 1 Turn on your computer and insert the CD. The CD starts automatically and the installation window opens. 2 Select a language and click OK. 3 Click Install Sony Ericsson PC suite and follow the instructions on the screen.
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To enter settings for SyncML 1 From standby select Menu > Organizer > Synchronization. 2 Scroll to New account and select Add > SyncML 3 Enter a name for the new account and select Cont. 4 Select Server address. Enter the required information and select OK. 5 Enter Username and Password, if required. 6 Scroll to the Applications tab and mark applications to synchronize. 7 Scroll to the App. settings tab and select an application. 8 Select Database name and enter the required information. 9 Scroll to the Advanced tab to enter additional settings for synchronizing and select Save. To synchronize using SyncML 1 From standby select Menu > Organizer > Synchronization. 2 Scroll to an account and select Start. Microsoft Exchange ActiveSync You can access and synchronize corporate exchange information such as email, contacts and calendar entries using Microsoft Exchange Server with Microsoft Exchange ActiveSync. 54
For more information on synchronization settings, contact your IT administrator.
Before you synchronize using Microsoft Exchange ActiveSync You must enter settings for Microsoft Exchange ActiveSync to access a Microsoft Exchange Server. Settings that are required are: Server address server URL Domain server domain Username account username Password account password
Before you start to synchronize with Exchange ActiveSync you must enter the correct time zone in your phone.
To enter settings for Microsoft Exchange ActiveSync From standby select Menu > Organizer > Synchronization. Scroll to New account and select Add > Exchange ActiveSync. Enter a name for the new account and select Cont. Enter the required settings. Scroll between the tabs to enter additional settings. Select Save.
To synchronize using Microsoft Exchange ActiveSync 1 From standby select Menu > Organizer > Synchronization. 2 Scroll to an account and select Start.
To use Update service using the phone 1 From standby select Menu > Settings > the General tab > Update service. 2 Select Search for update and follow the instructions that appear. To use Update service using a USB cable 1 Go to www.sonyericsson.com/support or click the Sony Ericsson Update service in the PC Suite software if installed on your computer. See To install the Sony Ericsson PC Suite on page 53. 2 Select a region and country. 3 Follow the instructions on the screen. To set a reminder to use Update service 1 From standby select Menu > Settings > the General tab > Update service > Settings > Reminder. 2 Select an option.

Update service

You can update your phone with the latest software. You do not lose personal or phone information. There are two ways to update your phone: Over the air using your phone Using the provided USB cable and an Internet-connected computer
Update service requires data access such as GPRS, 3G or HSDPA.
Before you use the Update service If Internet settings are not in your phone see Settings on page 49. To change Internet settings From standby select Menu > Settings > the General tab > Update service > Settings > Internet settings. To view the current software in the phone 1 From standby select Menu > Settings > the General tab > Update service. 2 Select Software version.
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More features

Flight mode
In Flight mode the network and radio transceivers are turned off to prevent disturbance to sensitive equipment. When the flight mode menu is activated you are asked to select a mode the next time you turn on your phone: Normal mode full functionality Flight mode limited functionality
You can use the Bluetooth function in Flight mode.
You can get more exact information about your location with a GPS accessory supported by your phone. Some features of Location services use the Internet.
To use Google Maps for mobile From standby select Menu > Entertainment > Location services > Google Maps. To view help about Google Maps When you use Google Maps, select Options > Help. To view your approximate location When you use Google Maps, press. To view a saved location 1 From standby select Menu > Entertainment > Location services > My favourites. 2 Scroll to a location and select Go to.
When you use Google Maps you can press to access your favourites.
To activate the flight mode menu From standby select Menu > Settings > the General tab > Flight mode > Show at startup. To select flight mode 1 When the flight mode menu is activated, turn off your phone. 2 Turn on your phone and select Flight mode.

To silence the alarm When the alarm sounds, press any key. To repeat the alarm, select Snooze. To turn off the alarm When the alarm sounds, press any key and select Turn off. To cancel the alarm 1 From standby select Menu > Alarms. 2 Scroll to an alarm and select Turn off. The alarm in silent mode You can set the alarm not to sound when the phone is in silent mode. To set an alarm to sound or not in silent mode From standby select Menu > Alarms. Scroll to an alarm and select Edit. Scroll to the tab. Scroll to Silent mode: and select Edit. Select an option.
4 Enter the information and confirm each entry. 5 Select Save. To view an appointment 1 From standby select Menu > Organizer > Calendar. 2 Select a date. 3 Scroll to an appointment and select View. To edit an appointment 1 From standby select Menu > Organizer > Calendar. 2 Select a date. 3 Scroll to an appointment and select View. 4 Select Options > Edit. 5 Edit the appointment and confirm each entry. 6 Select Save. To view a calendar week 1 From standby select Menu > Organizer > Calendar. 2 Select a date. 3 Select Options > Change view to > Week.
To set when reminders should sound 1 From standby select Menu > Organizer > Calendar. 2 Select a date. 3 Select Options > Advanced > Reminders. 4 Select an option.
A reminders option set in calendar affects a reminders option set in tasks.
You can make notes and save them. You can also show a note in standby. To add a note 1 From standby select Menu > Organizer > Notes. 2 Scroll to New note and select Add. 3 Write a note and select Save. To show a note in standby 1 From standby select Menu > Organizer > Notes. 2 Scroll to a note and select Options > Show in standby. To hide a note from standby 1 From standby select Menu > Organizer > Notes. 2 Scroll to a note and select Options > Hide in standby.
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You can add new tasks or reuse existing tasks. To add a task 1 From standby select Menu > Organizer > Tasks. 2 Select New task and select Add. 3 Select an option. 4 Enter details and confirm each entry. To view a task 1 From standby select Menu > Organizer > Tasks. 2 Scroll to a task and select View. To set when reminders should sound 1 From standby select Menu > Organizer > Tasks. 2 Scroll to a task and select Options > Reminders. 3 Select an option.

Troubleshooting This is the Internet version of the User's guide. Print only for private use.
3 Select Options > Reset. 4 Reset code memo? appears. 5 Select Yes. Where can I find the regulatory information such as my IMEI number if I cannot turn on my phone?
Insert correct SIM card Your phone is set to work only with certain SIM cards. Check if you are using the correct operator SIM card. Wrong PIN/Wrong PIN2 You have entered your PIN or PIN2 incorrectly. Enter the correct PIN or PIN2 and select Yes. See PIN on page 7. PIN blocked/PIN2 blocked You have entered your PIN or PIN2 code incorrectly three times in a row. To unblock, see SIM card lock on page 61. Codes do not match Codes that you have entered do not match. When you want to change a security code, for example your PIN, you have to confirm the new code. See SIM card lock on page 61. No netw. coverage Your phone is in flight mode. See Flight mode on page 56. Your phone is not receiving any network signal, or the received signal is too weak. Contact your network operator and make sure that the network has coverage where you are.

Error messages

Insert SIM There is no SIM card in your phone or you may have inserted it incorrectly. See To insert the SIM card on page 6. The SIM card connectors need cleaning. If the card is damaged, contact your network operator.
Troubleshooting 65 This is the Internet version of the User's guide. Print only for private use.
The SIM card is not working properly. Insert your SIM card in another phone. If this works, it is probably your phone that is causing the problem. Please contact the nearest Sony Ericsson service location. Emerg. calls only You are within range of a network, but you are not allowed to use it. However, in an emergency, some network operators allow you to call the international emergency number 112. See Emergency calls on page 25. PUK blocked. Contact operator. You entered your personal unblocking key code (PUK) incorrectly 10 times in a row.

Important information

Sony Ericsson Consumer Web site
On www.sonyericsson.com/support is a support section where help and tips are only a few clicks away. Here you will find the latest computer software updates and tips on how to use your product more efficiently.

Service and support

You have access to a portfolio of exclusive service advantages such as: Global and local Web sites providing support. A global network of Call Centers. An extensive network of Sony Ericsson service partners. A warranty period. Learn more about the warranty conditions in this User guide. On www.sonyericsson.com, you will find the latest support tools and information. For operator-specific services and features, please contact your network operator. You can also contact our Call Centers. If your country/ region is not represented in the list below, please contact your local dealer. (Calls are charged according to national rates, including local taxes, unless the phone number is a toll-free number.) If your product needs service, please contact the dealer from whom it was purchased, or one of our service partners. For warranty claims, save proof of purchase.

Conditions

1 This Limited Warranty is valid only if the original proof of purchase for this Product issued by a Sony Ericsson authorized dealer specifying the date of purchase and serial number**, is presented with the Product to be repaired or replaced. Sony Ericsson reserves the right to refuse warranty service if this information has been removed or changed after the original purchase of the Product from the dealer. 2 If Sony Ericsson repairs or replaces the Product, the repair for the defect concerned, or the replaced Product shall be warranted for the remaining time of the original warranty period or for ninety (90) days

Our warranty

Subject to the conditions of this Limited Warranty, Sony Ericsson warrants this Product to be free from defects in design, material and workmanship at the time of its original purchase by a consumer. This Limited Warranty will last for a period of two (2) years as from the original date of purchase of the Product for your mobile phone, and for a period of one (1) year following the original purchase date of the Product for all original accessories (such as the battery, charger or handsfree kit) which may be delivered with your mobile phone.
from the date of repair, whichever is longer. Repair or replacement may involve the use of functionally equivalent reconditioned units. Replaced parts or components will become the property of Sony Ericsson. 3 This warranty does not cover any failure of the Product due to normal tear and wear, or due to misuse, including but not limited to use in other than the normal and customary manner, in accordance with the Sony Ericsson instructions for use and maintenance of the Product. Nor does this warranty cover any failure of the Product due to accident, software or hardware modification or adjustment, acts of God or damage resulting from liquid. A rechargeable battery can be charged and discharged more than a hundred times. However, it will eventually wear out this is not a defect and corresponds to normal wear and tear. When the talk time or standby time is noticeably shorter, it is time to replace your battery. Sony Ericsson recommends that you use only batteries and chargers approved by Sony Ericsson. Minor variations in display brightness and color may occur between the phones. There may be small, bright or dark dots on the display. These are called defective pixels and occur when individual dots have malfunctioned and cannot be adjusted. Two defective pixels are deemed acceptable. Minor variations in camera image appearance may occur between phones. This is not uncommon and is not regarded as a defective camera module. 4 Since the cellular system on which the Product is to operate is provided by a carrier independent from Sony Ericsson, Sony Ericsson will not be responsible for the operation, availability, coverage, services or range of that system. 5 This warranty does not cover Product failures caused by installations, modifications, or repair or opening of the Product performed by a non-Sony Ericsson authorised person.

Sony ericsson C902 shoot mode light.
annmaria 1 posts since Aug 27, 2010
I have a Sony Ericsson C902 and the blue shoot mode light for camera has come on and is permantley on.even when phone is switched off!. checked camera settings and all ok. Any ideas anyone? Thanks.
Tags: light, ericsson, on, c902, _mode, permanently, shoot, sony_
KrazyD 1,562 posts since Jun 6, 2010 1. Re: Sony ericsson C902 shoot mode light permantley on Aug 28, 2010 2:56 PM
Update the phone using Sony Ericsson Update Service and remember to back up all personal data etc as this will be erased during the update.
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