Saving images with an external device
Saving images in external media (DIRECT COPY). Creating a disc with a DVD writer, recorder. Selecting the method for creating a disc. Creating a disc with the dedicated DVD writer, DVDirect Express. Creating a high definition image quality (HD) disc with a DVD writer, etc., other than DVDirect Express. Creating a standard definition image quality (STD) disc with a recorder, etc..
Customizing your camcorder
Using menus.. Operating menus. Using MY MENU. OPTION MENU. Using the
Menu lists. MANUAL SETTINGS (Items to adjust for scene condition). SHOOTING SET (Items for customized shooting). PHOTO SETTINGS (Items for recording photos). PLAYBACK (Items for playback). EDIT (Items for editing). OTHERS (Items for other settings). MANAGE MEDIA (Items for recording media). GENERAL SET (Other setup items).

Additional information

Troubleshooting. 91 Self-diagnosis display/Warning indicators. 98 Recording time of movies/number of recordable photos. 103 Expected time of recording and playback with each battery pack. 103 Expected recording time of movies. 104 Expected number of recordable photos. 105 Using your camcorder abroad. 107 Maintenance and precautions. 109 About the AVCHD format. 109 About GPS (HDR-CX550V/XR550V). 109 About the Memory Stick media. 111 About the InfoLITHIUM battery pack. 112 About x.v.Color. 114 About handling of your camcorder. 114
Screen indicators. 119 Parts and controls. 120 Index. 125
Step 1: Charging the battery pack

HDR-CX550/CX550V

Battery pack
DC IN jack AC Adaptor DC plug
/CHG (flash/charge) lamp Power cord (Mains lead)
To the wall outlet (wall socket)

HDR-XR550/XR550V

DC IN jack AC Adaptor DC plug Power cord (Mains lead)

/CHG (flash/charge) lamp

You can charge the InfoLITHIUM battery pack (V series) after attaching it to your camcorder.
Notes You cannot attach any InfoLITHIUM battery pack other than the V series to your camcorder.

The LCD screen display switches for photo recording mode, and the screen aspect ratio becomes 4:3.
Press PHOTO lightly to adjust the focus, then press it fully.
You can record photos also by touching on the LCD screen.

Flashes Lights up

disappears, the photo is recorded.
Tips See page 105 on the recordable number of photos. (MENU) [Show others] [ IMAGE SIZE] (under To change the image size, touch . [PHOTO SETTINGS] category) a desired setting is displayed. You cannot record photos while Your camcorder flashes automatically when there is insufficient ambient light. The flash does not work (MENU) [Show in the movie recording mode. You can change how your camcorder flashes by [PHOTO SETTINGS] category) a desired setting others] [FLASH MODE] (under. If you record photos using a flash with a conversion lens (sold separately), the shadow may be reflected.
If white circular spots appear on photos
This is caused by particles (dust, pollen, etc.) floating close to the lens. When they are accentuated by the camcorders flash, they appear as white circular spots. To reduce the white circular spots, light the room and shoot the subject without a flash.
Particles (dust, pollen, etc.) in the air

Subject

Useful functions for recording movies and photos

Zooming

You can magnify images up to 14 times the original size with the power zoom lever. You can magnify images also with the / on the LCD screen.
The minimum possible distance between camcorder and subject while maintaining sharp focus is about 1 cm (about 13/32 in.) for wide angle and about 80 cm (about 31 1/2 in.) for telephoto. You can magnify images up to 10 times using optical zooming, unless [ STEADYSHOT] is set to [ACTIVE]. Tips You can set [ DIGITAL ZOOM] (p.79) if you want to zoom to a greater level.
Recording better images automatically (INTELLIGENT AUTO)
* By pressing , you can record images using the INTELLIGENT AUTO function. When you turn the camcorder toward the subject, the camcorder records using the optimum combination of the three detection modes: Face detection, Scene detection and Camera-shake detection. When the camcorder detects the subject, the icons that correspond to the detected condition are displayed.
Tips In the default setting, INTELLIGENT AUTO is set to ON.
Wider range of view (Wide angle)

To delete all the movies/photos recorded on the same day at one time
Touch (MENU) [Show others] [DELETE] (under [EDIT] category). To delete movies, touch [ DELETE] [ DELETE] or [ DELETE].
In step 2, touch [ DELETE] DELETE by date]/[ DELETE [ by date].
Notes You cannot delete photos on memory card by recording date.
To delete all photos on the same day at one time, touch [ DELETE] [ DELETE by date].
To delete photos, touch [ [ DELETE].

DELETE]

Touch / to select the recording date of the desired movies/photos, then. touch
Protecting recorded movies and photos (Protect)
Protect movies and photos to avoid deleting them by mistake.

Touch [YES]

Touch the image on the LCD screen to to return confirm the image. Touch to the previous screen.
Tips You can protect movies and photos on the OPTION MENU. playback screen from
Touch (MENU) [Show others] [PROTECT] (under [EDIT] category). To protect movies, touch [ PROTECT] [ PROTECT]/[ PROTECT].
To protect photos, touch [ [ PROTECT].

PROTECT]

Touch the movies and photos to be protected.
is displayed on the selected images.
To undo the protection of movies and photos
Touch the movie or photo marked with in step 3. disappears.

Dividing a movie

To protect all the movies and photos recorded on the same day at one time
Notes You cannot select [ PRT. by date] for still images recorded on the memory card.
Touch (MENU) [Show others] [ DIVIDE] (under [EDIT] category). Touch the movie to be divided.
The selected movie starts playback.
In step 2, touch [ PROTECT] PRT. by date]/[ PRT. by date]. [
To protect all photos on the same day at one time, touch [ PROTECT] [ PRT. by date].
Touch at the point where you want to divide the movie into scenes.
The movie pauses. Play and pause. toggles as you press

Touch [PROTECT]

Adjusts the dividing point with more precision after you selected the dividing point with.
To undo the protection of movies and photos recorded on the same day at one time
In step above, select the recording date of the desired movies/photos, then touch [UNPROTECT] .
Returns to the beginning of the selected movie

shows the default setting location or a location acquired previously. If you hold a certain point, the map keeps scrolling. You can also display the current location by (MENU) [Show others] touching [ YOUR LOCATION] (under [OTHERS] category).
Touch ( YOUR LOCATION) on the recording screen.
Searching for a desired scene by recording location (Map Index)
Where movies and photos were recorded is marked on a map. You can select a movie or photo by recording location.
The current location is displayed and marked at the center of the LCD screen. If you touch a certain point on the screen, the map shows the area with that point at the center. (your location) at the bottom Touch left of the LCD screen to move the current location back to the center.
You can use the Map Index only with movies and photos having location information that was recorded with the GPS switch set to ON. You cannot use the Map Index with photos recorded on memory card.

To close the map screen

Notes The map always displays the north at the top.

Previous Next

Tips You can change the scale using the zoom lever (W: larger, T: smaller). Your camcorder acquires the current location information every 10 seconds. The displays of the center marker, etc., appear differently according to the status of the current inquiry. To display the current location on a map, touch on the screen during triangulation. the When triangulation is unsuccessful, the map
Image marker Displays photos
You can change the scale using the zoom lever (W: larger, T: smaller). The point you touch on the map scrolls to the center automatically. If you hold a certain point, the map keeps scrolling. will appear at the upper right corner of
the thumbnail of the movie or photo without location information.
Touch the image marker where you recorded the movies and photos to be played back.
Tips You can also display the Map Index by touching (MENU) [Show others] [VIEW [PLAYBACK] category) IMAGES] (under [ MAP].

If the external media has the AC power cable, connect it to the wall outlet (wall socket). Connect the USB Adaptor Cable to the external media. Connect the USB Adaptor Cable to the (USB) jack of your camcorder.
When the [Create a new Image Database File.] screen appears, touch [YES].
USB Adaptor Cable(sold separately)
Touch [Copy.] on the camcorder screen.
Movies and photos in the internal recording media of the camcorder that have not yet been saved on to external media can be saved.
Connect the AC Adaptor and the power cord (mains lead) to the DC IN jack of your camcorder and the wall outlet (wall socket).
This screen will appear only when there are newly recorded images.
After the operation is completed, touch on the camcorder screen.
To save desired movies and photos
Notes You cannot copy or search photos by date which are recorded on the memory card.
Notes The number of scenes you can save on the external media are as follows. However, even if the external media has free space, you cannot save scenes exceeding the following number. High definition image quality (HD) movies: Max. 3,999 Standard definition image quality (STD) movies: 9,999 Photos: 9,999 frames 899 folders The number of scenes may be smaller depending on the type of images recorded.
When connecting an external media
The images saved in the external media are displayed on the LCD screen. The movie display and photo display buttons on the VISUAL INDEX screen change as illustrated below.
Touch [Play without copying.] in step 5 above. The VISUAL INDEX screen of the external media is displayed. (MENU) [Show others] Touch [MOVIE DUB] (when selecting movies)/[PHOTO COPY] (when selecting photos). Follow the on-screen instructions to select the recording media and image selection methods. When you selected [DUB by select], touch the image to be saved. appears.
When you selected [DUB by date], select the date of the images to be dubbed with / , then touch and go to step.
Remaining external media capacity
You can make menu settings of the external media such as deleting images. Touch (MENU) [Show others] on the VISUAL INDEX screen.
Touch [YES] camcorder screen.
Press and hold the image down on the LCD screen to confirm the image. Touch to return to the previous screen. By touching date, you can search for images by date.

Connect the AC Adaptor and the power cord (mains lead) to the DC IN jack of your camcorder and the wall outlet (wall socket) (p.14). Turn on your camcorder, and connect the DVD writer to the (USB) jack of your camcorder with the USB cable of the DVD writer.
Tips If the total memory size of movies to be burnt by the DISC BURN operation exceeds that of the disc, disc creation stops when the limit is reached. The last movie on the disc may be cut off. Disc creation time to dub movies to the limit of the disc is about 20 to 60 minutes. It may take more time depending on the recording mode or the number of scenes. Also, if high definition image quality (HD) is converted to standard definition image quality (STD), image quality conversion takes longer than the actual recording.
Insert a created disc into the DVD writer. The movies on the disc appear as VISUAL INDEX on the camcorder screen. Press the play button on the DVD writer.
You can play back movies on the TV screen by connecting the camcorder to a TV (p.41).
Touch [END] [EJECT DISC] on the camcorder screen and remove the disc after the operation is completed. and disconnect the USB Touch cable.
You can also operate by the camcorder screen.
To play back a disc on the ordinary DVD player
Select the standard image quality (STD) on the screen to select the image quality of the disc to be created in step 2 of To customize a disc with DISC BURN OPTION.
Turn on your camcorder, and connect a DVD writer, etc. to the (USB) jack of your camcorder with the USB cable (supplied).
Tips If you cannot play back created standard definition (STD) image quality discs on any DVD player, connect the camcorder to the DVD writer, and then play back.
Creating a high definition image quality (HD) disc with a DVD writer, etc., other than DVDirect Express
Use USB cable to connect your camcorder to a disc creation device, which is compatible with high definition image quality (HD) movies, such as a Sony DVD writer. Refer also to the instruction manuals supplied with the device to be connected.
Notes Connect your camcorder to the wall outlet (wall socket) using the supplied AC Adaptor for this operation (p.14). Sony DVD writer may not be available in some countries/regions. Always maintain the firmware of the Sony DVDirect (DVD writer) to its latest version. For details, see the following website. http://sony.storagesupport.com/
The [USB SELECT] screen appears on the camcorder screen.
If the [USB SELECT] screen does not (MENU) [Show appear, touch others] [USB CONNECT] (under [OTHERS] category).
Touch the recording media that contains the images on the camcorder screen.
[ USB CONNECT]: Internal memory [ USB CONNECT]: Internal hard disk [ USB CONNECT]: Memory card
Connect the AC Adaptor and the power cord (mains lead) to the DC IN jack of your camcorder and the wall outlet (wall socket) (p.14).
The displayed recording media differ depending on the model.

[PRIORITY SETTING]/ [SMILE DETECTION]/ [SMILE SENSITIVITY]
Examples of functions that cannot be used simultaneously
The following list shows examples of unworkable combinations of functions and menu items.
[IRIS] and [SHUTTER SPEED] in the MANUAL dial items INTELLIGENT AUTO

[SCENE SELECTION]

NightShot
Self-diagnosis display/Warning indicators
[GOLF SHOT], [SMTH SLW REC]
If indicators appear on the LCD screen or viewfinder, check the following. If the problem persists even after you have tried to fix a couple of times, contact your Sony dealer or local authorized Sony service facility. In this case, when you contact them, give them all the numbers of the error code beginning with C or E.
(High temperature warning)
Slow flashing The temperature of your camcorder is getting higher. Turn off your camcorder and leave it for a while in a cool place. Fast flashing The temperature of your camcorder is extremely high. Turn off your camcorder and leave it for a while in a cool place.
C:(or E:) : (Self-diagnosis display)
C:04: The battery pack is not an InfoLITHIUM battery pack (V series). Use an InfoLITHIUM battery pack (V series) (p.112). Connect the DC plug of the AC Adaptor to the DC IN jack of your camcorder securely (p.12).
(Low temperature warning)
Fast flashing The temperature of your camcorder is extremely low. Make the camcorder warm.
C:06: The battery pack temperature is high. Change the battery pack or place it in a cool place.
C:13: / C:32: Remove the power source. Reconnect it and operate your camcorder again.
(Warning indicator pertaining to memory card)
Slow flashing Free spaces for recording images are running out. For the type of memory card you can use with your camcorder, see page 19. No memory card is inserted (p.19). Fast flashing There are not enough free spaces for recording images. After storing the images on other media (p.57), delete unnecessary images, or format the memory card (p.85). The image data base file may be damaged. Check the data base file by touching (MENU) [Show others] [REPAIR IMG.DB F.] (under [MANAGE MEDIA] category) the recording medium. The memory card is damaged.

Data error.

(Warning indicator pertaining to photo recording)
An error occurred during reading or writing the internal recording media of the camcorder. If the message is preceded by a GPS indicator, there may be some trouble with the GPS receiver. Turn on your camcorder again. (HDR-CX550V/XR550V) This may occur when you keep applying shock on the camcorder. Movies recorded on other devices may not be played back.
The recording media is full. Photos cannot be recorded during processing. Wait for a while, then record.
The Image Database File is damaged. Do you want to create a new file? HD movie management information is damaged. Create new information?

Buffer overflow

The management file is damaged. When you touch [YES], a new management file is created. The old recorded images on the media cannot be played back (Image files are not damaged). If you execute [REPAIR IMG. DB F.] after creating new information, playing back the old recorded images may become possible. If it does not work, copy the image using the supplied software.
You cannot record because the drop sensor senses a drop of the camcorder repeatedly. If you are at risk of dropping the camcorder constantly, set [DROP SENSOR] to [OFF], and you may be able to record the image again (p.90).

Recovering data.

Your camcorder tries to recover data automatically if the data writing was not performed properly.
There is no HD movie management information. Create new information?

Cannot recover data.

You cannot record or play back movies because no high definition image quality (HD) movie management information exists. If you touch [YES], new management information is created and you can record or play back movies with high definition image quality (HD). You can record standard definition image quality (STD) movies or photos.
Writing data onto the media of the camcorder has failed. Attempts were made to recover the data, but they were unsuccessful.
Reinsert the memory card.
Reinsert the memory card a few times. If even then the indicator flashes, the memory card could be damaged. Try with another memory card.
Inconsistencies found in Image Database File. Do you want to repair the Image Database File? The Image Database File is damaged. Do you want to repair the Image Database File? Inconsistencies found in Image Database File. Cannot record or play HD movies. Do you want to repair the Image Database File?

This memory card is not formatted correctly.
Format the memory card (p.85). Note that if you format the memory card, all the recorded movies and photos are deleted.
Still picture folder is full. Cannot record still pictures.
The management file is damaged, and you cannot record movies or photos. Touch [YES] to repair. You can record photos on a memory card.
You cannot create folders exceeding 999MSDCF. You cannot create or delete created folders using your camcorder. Format the memory card (p.85), or delete folders using your computer.
This memory card may not be able to record or play movies.
Use a memory card recommended for your camcorder (p.19).
This memory card may not be able to record or play images correctly.
Do not eject the memory card during writing. Data may be damaged.
Reinsert the memory card, and follow the instructions on the LCD screen.
No further selection is possible.
You can select only 100 images at one time for: Deleting movies/photos Protecting movies/photos, or releasing the protection Dubbing movies Copying photos Editing the Playlist of high definition image quality (HD) movies

Data protected.

You tried to delete protected data. Release the protection of the data.
Recording time of movies/number of recordable photos
HD stands for high definition image quality, and STD stands for standard image quality.
Expected time of recording and playback with each battery pack

Recording time

Approximate time available when you use a fully charged battery pack. HDR-CX550/CX550V
(unit: minute) Battery pack Image quality NP-FV50 (supplied) NP-FV70 NP-FV100 Continuous recording time HD STD Typical recording time HD STD 225 310
Typical recording time shows the time when you repeat recording start/stop, switching the MODE lamp, and zooming. Times measured when using the camcorder at 25 C (77 F). 10 C to 30 C (50 F to 86 F) is recommended. The recording and playback time will be shorter when you use your camcorder in low temperatures. The recording and playback time will be shorter depending on the conditions under which you use your camcorder.

Playing time

(unit: minute) Battery pack Image quality NP-FV50 (supplied) NP-FV70 NP-FV100 HD STD Additional information
(unit: minute) Battery pack Image quality NP-FV50 (supplied) NP-FV70 NP-FV100
Continuous recording time HD STD 405 555
Typical recording time HD STD 200 275
Top: When the LCD screen is opened Bottom: When recording with the viewfinder without opening the LCD screen Each recording time is measured when the [ REC MODE] is set to HQ.

HD 650 710

STD 830 925
Top: When the LCD screen is opened Bottom: When playing with the viewfinder without opening the LCD screen
Expected recording time of movies

Internal memory

HDR-CX550/CX550V High definition image quality (HD) in h (hour) and m (minute)

HDR-CX550V/XR550V

When [AUTO CLOCK ADJ] and [AUTO AREA ADJ] are set to [ON], the clock is set to the local time automatically by the GPS function (p.88).

World time difference

Time-zone differences GMT +01:00 +02:00 +03:00 +03:30 +04:00 +04:30 +05:00 +05:30 +06:00 +06:30 +07:00 +08:00 +09:00 +09:30
Area setting Lisbon, London Berlin, Paris Helsinki, Cairo, Istanbul Moscow, Nairobi Tehran Abu Dhabi, Baku Kabul Karachi, Islamabad Calcutta, New Delhi Almaty, Dhaka Yangon Bangkok, Jakarta Hong Kong, Singapore, Beijing Seoul, Tokyo Adelaide, Darwin
Time-zone differences +10:00 +11:00 +12:00 11:00 10:00 09:00 08:00 07:00 06:00 05:00 04:00 03:30 03:00 02:00 01:00
Area setting Melbourne, Sydney Solomon Is Fiji, Wellington, Eniwetok, Kwajalein Samoa Hawaii Alaska Los Angeles, Tijuana Denver, Arizona Chicago, Mexico City New York, Bogota Santiago St.Johns Brasilia, Montevideo Fernando de Noronha Azores, Cape Verde Is.
Maintenance and precautions

*1 1080i specification

About the AVCHD format
What is the AVCHD format?
The AVCHD format is a high definition digital video camera format used to record a high definition (HD) signal of either the 1080i specification*1 or the 720p specification*2 using efficient data compression coding technology. The MPEG-4 AVC/H.264 format is adopted to compress video data, and the Dolby Digital or Linear PCM system is used to compress audio data. The MPEG-4 AVC/H.264 format is capable of compressing images at higher efficiency than that of the conventional image compressing format. The MPEG-4 AVC/ H.264 format enables a high definition video signal shot on a digital video camera recorder to be recorded on 8 cm DVD discs, hard disk drive, flash memory, memory card, etc.
A high definition specification which utilizes 1,080 effective scanning lines and the interlace system. *2 720p specification A high definition specification which utilizes 720 effective scanning lines and the progressive system. *3 Data recorded in AVCHD format other than the above mentioned cannot be played on your camcorder.
About GPS (HDR-CX550V/XR550V)
The GPS (Global Positioning System) is a system that calculates geographical location from highly accurate US space satellites. This system allows you to pinpoint your exact location on the earth. The GPS satellites are located in 6 orbits, 20,000 km above the earth. The GPS system consists of 24 or more GPS satellites. A GPS receiver receives radio signals from the satellites, and calculates the current location of the receiver based on the orbital information (almanac data) and travel time of the signals, etc. Determining a location is called triangulating. A GPS receiver can determine the locations latitude and longitude by receiving signals from 3 or more satellites.
Recording and playback on your camcorder

To use the battery pack effectively
About storage of the battery pack
Battery pack performance decreases when the ambient temperature is 10C (50 F) or below, and the length of time you can use the battery pack becomes shorter. In that case, do one of the following to use the battery pack for a longer time. Put the battery pack in a pocket to warm it up, and install it on your camcorder right before you start taking shots. Use a large capacity battery pack: NP-FV70/ NP-FV100 (sold separately). Frequent use of the LCD screen or a frequent playback, fast forward or reverse operation wears out the battery pack faster. We recommend using a large capacity battery pack: NP-FV70/NP-FV100 (sold separately). Be sure to close the LCD screen when not recording or playing back on your camcorder. The battery pack is also consumed when your camcorder is in recording standby or playback pause. Have spare battery packs ready for 2 or 3 times the expected recording time, and make trial
If the battery pack is not used for a long time, fully charge the battery pack and use it up on your camcorder once a year to maintain proper function. To store the battery pack, remove it from your camcorder and put it in a dry, cool place. To discharge the battery pack on your (MENU) camcorder completely, touch [Show others] [POWER SETTINGS] [GENERAL SET] category) (under [A.SHUT OFF] [NEVER], and leave your camcorder in recording standby until the power goes off (p.89).

About battery life

Battery capacity decreases over time and through repeated use. If decreased usage time between charges becomes significant, it is probably time to replace it with a new one. Each batterys life is governed by storage, operating and environmental conditions.

About x.v.Color

x.v.Color is a more familiar term for the xvYCC standard proposed by Sony, and is a trademark of Sony. xvYCC is an international standard for color space in video. This standard can express a wider color range than the currently used broadcast standard.
About handling of your camcorder

On use and care

Do not use or store the camcorder and accessories in the following locations: Anywhere extremely hot, cold or humid. Never leave them exposed to temperatures above 60C (140 F), such as under direct sunlight, near heaters or in a car parked in the sun. They may malfunction or become deformed. Near strong magnetic fields or mechanical vibration. The camcorder may malfunction. Near strong radio waves or radiation. The camcorder may not be able to record properly. Near AM receivers and video equipment. Noise may occur. On a sandy beach or anywhere dusty. If sand or dust gets in your camcorder, it may malfunction. Sometimes this malfunction cannot be repaired. Near windows or outdoors, where the LCD screen, the viewfinder or the lens may be exposed to direct sunlight. This damages the inside of the viewfinder or the LCD screen. Operate your camcorder on DC 6.8 V/7.2 V (battery pack) or DC 8.4 V (AC Adaptor). For DC or AC operation, use the accessories recommended in these operating instructions. Do not let your camcorder get wet, for example, from rain or sea water. If your camcorder gets wet, it may malfunction. Sometimes this malfunction cannot be repaired. If any solid object or liquid gets inside the casing, unplug your camcorder and have it checked by a Sony dealer before operating it any further.

On handling the casing

To clean the LCD screen
If fingerprints or dust make the LCD screen dirty, it is recommended that you use a soft cloth to clean it. When you use the LCD Cleaning Kit (sold separately), do not apply the cleaning liquid directly to the LCD screen. Use cleaning paper moistened with the liquid.
If the casing is soiled, clean the camcorder body with a soft cloth lightly moistened with water, and then wipe the casing with a dry soft cloth. Avoid the following to avoid damage to the finish: Using chemicals such as thinner, benzine, alcohol, chemical cloths, repellent, insecticide and sunscreen Handling the camcorder with above substances on your hands Leaving the casing in contact with rubber or vinyl objects for a long period of time
About care and storage of the lens
On adjustment of the touch panel (CALIBRATION)
The buttons on the touch panel may not work correctly. If this happens, follow the procedure below. It is recommended that you connect your camcorder to the wall outlet (wall socket) using the supplied AC Adaptor during the operation. (MENU) [Show others] [GENERAL [OTHER SETTINGS] (under SET] category) [CALIBRATION].
Wipe the surface of the lens clean with a soft cloth in the following instances: When there are fingerprints on the lens surface In hot or humid locations When the lens is exposed to salty air such as at the seaside Store in a well-ventilated location subject to little dirt or dust. To prevent mold, periodically clean the lens as described above.
On charging the pre-installed rechargeable battery
Your camcorder has a pre-installed rechargeable battery to retain the date, time, and other settings even when the LCD screen is closed. The preinstalled rechargeable battery is always charged while your camcorder is connected to the wall outlet (wall socket) via the AC Adaptor or while the battery pack is attached. The rechargeable battery will be fully discharged in about 3 months if you do not use your camcorder at all. Use your camcorder after charging the pre-installed rechargeable battery. However, even if the pre-installed rechargeable battery is not charged, the camcorder operation will not be affected as long as you are not recording the date.

On trademarks

How to charge the pre-installed rechargeable battery
Connect your camcorder to a wall outlet (wall socket) using the supplied AC Adaptor, and leave it with the LCD screen closed for more than 24 hours.
Note on disposal/transfer
Even if you delete all movies and still images, or perform [MEDIA FORMAT] (p.85), data on the internal recording media may not be completely erased. When you transfer the camcorder, it is recommended that you perform [EMPTY] (p.85) to prevent the recovery of your data. Also, when you dispose of the camcorder, it is recommended that you destroy the actual body of the camcorder.

Note on disposal/transfer of the memory card
Even if you delete data in the memory card or format the memory card on your camcorder or a computer, you may not delete data from the memory card completely. When you give the memory card to somebody, it is recommended that you delete date completely using data deletion software on a computer. Also, when you dispose of the memory card, it is recommended that you destroy the actual body of the memory card.
Handycam and are registered trademarks of Sony Corporation. AVCHD and AVCHD logotype are trademarks of Panasonic Corporation and Sony Corporation. Memory Stick, , Memory Stick Duo, , Memory Stick PRO Duo, , Memory Stick PRO-HG Duo, , MagicGate, , MagicGate Memory Stick and MagicGate Memory Stick Duo are trademarks or registered trademarks of Sony Corporation. InfoLITHIUM is a trademark of Sony Corporation. x.v.Color is a trademark of Sony Corporation. BIONZ is a trademark of Sony Corporation. BRAVIA is a trademark of Sony Corporation. DVDirect is a trademark of Sony Corporation. Blu-ray Disc and the logo are trademarks. Dolby and the double-D symbol are trademarks of Dolby Laboratories. HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licencing LLC. Microsoft, Windows, Windows Vista, and DirectX are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Macintosh and Mac OS are registered trademarks of Apple Inc. in the U.S. and other countries. Intel, Intel Core, and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. PlayStation is a registered trademark of Sony Computer Entertainment Inc. Adobe, the Adobe logo, and Adobe Acrobat are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. NAVTEQ and the NAVTEQ Maps logo are trademarks of NAVTEQ in the US and other countries.
SDHC logo is a trademark.

Notes on the License

ANY USE OF THIS PRODUCT OTHER THAN CONSUMER PERSONAL USE IN ANY MANNER THAT COMPLIES WITH THE MPEG-2 STANDARD FOR ENCODING VIDEO INFORMATION FOR PACKAGED MEDIA IS EXPRESSLY PROHIBITED WITHOUT A LICENSE UNDER APPLICABLE PATENTS IN THE MPEG-2 PATENT PORTFOLIO, WHICH LICENSE IS AVAILABLE FROM MPEG LA, L.L.C., 250 STEELE STREET, SUITE 300, DENVER, COLORADO 80206. THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD (AVC VIDEO) AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE <HTTP://MPEGLA.COM> C Library, Expat, zlib, libjpeg, dtoa, and pcre software are provided in your camcorder. We provide this software based on license agreements with their owners of copyright. Based on requests by the owners of copyright of these software applications, we have an obligation to inform you of the following. Please read the following sections. Read license1.pdf in the License folder on the CD-ROM. You will find licenses (in English) of C Library, Expat, zlib, libjpeg, dtoa, and pcre software.

220 200/220 230/240 127/220/110 220
A BF C C A C BF A/C BF A C/BF

Vietnam

Oceania

Australia New Zealand

240 230/240

North America

Canada USA

120 120

Central America
Bahamas Costa Rica Cuba Dominican (rep) El Salvador Guatemala Honduras Jamaica Mexico Nicaragua Panama
120/110/120/127 120/240 110/220

A A A/C A A A A A A A A

South America
Argentina Brazil Chile Colombia Peru Venezuela

220 127/120

C/BF/O A/C C A A/C A

Middle East

Iran Iraq Israel Saudi Arabia Turkey UAE

230 127/240

C/BF C/BF C A/C/BF C C/BF

Africa

Algeria Congo (dem) Egypt Ethiopia Kenya Nigeria South Africa Tanzania Tunisia

127/220/220

C C C C C/BF C/BF C/BF C/BF C

Read this first

Before operating the unit, please read this manual thoroughly, and retain it for future reference. socket) immediately if any malfunction occurs while using your camcorder. Even if your camcorder is turned off, AC power source (mains) is still supplied to it while connected to the wall outlet (wall socket) via the AC Adaptor. Excessive sound pressure from earphones and headphones cause hearing loss.

CAUTION

Battery pack
If the battery pack is mishandled, the battery pack can burst, cause a fire or even chemical burns. Observe the following cautions.
Do not disassemble. Do not crush and do not expose the battery pack to any shock or force such as hammering, dropping or stepping on it. Do not short circuit and do not allow metal objects to come into contact with the battery terminals. Do not expose to high temperature above 60C (140F) such as in direct sunlight or in a car parked in the sun. Do not incinerate or dispose of in fire. Do not handle damaged or leaking lithium ion batteries. Be sure to charge the battery pack using a genuine Sony battery charger or a device that can charge the battery pack. Keep the battery pack out of the reach of small children. Keep the battery pack dry. Replace only with the same or equivalent type recommended by Sony. Dispose of used battery packs promptly as described in the instructions.
For customers in the U.S.A. and CANADA
RECYCLING LITHIUM-ION BATTERIES
Lithium-Ion batteries are recyclable. You can help preserve our environment by returning your used rechargeable batteries to the collection and recycling location nearest you. For more information regarding recycling of rechargeable batteries, call toll free 1-800-822- 8837, or visit http://www.rbrc.org/ Caution: Do not handle damaged or leaking LithiumIon batteries.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This Class B digital apparatus complies with Canadian ICES-003.
Replace the battery with the specified type only. Otherwise, fire or injury may result.

AC Adaptor

Do not use the AC Adaptor placed in a narrow space, such as between a wall and furniture. Use the nearby wall outlet (wall socket) when using the AC Adaptor. Disconnect the AC Adaptor from the wall outlet (wall
For the customers in the U.S.A.
UL is an internationally recognized safety organization. The UL Mark on the product means it has been UL Listed. If you have any questions about this product, you may call: Sony Customer Information Center 1-800222-SONY (7669). The number below is for the FCC related matters only.
You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/ TV technician for help.

Table of contents

IMPORTANT SAFETY INSTRUCTIONS. 3 Read this first. 6. Operation flow. 12

Getting started

Step 1: Charging the battery pack. Charging the battery pack abroad. Step 2: Turning the power on, and setting the date and time. Changing the language setting. Step 3: Preparing the recording media. To check the recording media settings. Dubbing or copying movies and photos from the internal recording media to memory card. 30 33

Recording/Playback

Recording. Acquiring location information using the GPS (HDR-CX550V/XR550V). Adjusting for shooting conditions. Playback on the camcorder. Playing images on a TV.
Making good use of your camcorder
Deleting movies and photos. 36
Saving movies and photos with a computer
Preparing a computer (Windows). When using a Macintosh. Starting PMB (Picture Motion Browser). Selecting the method for creating a disc (computer). Creating a disc with one touch (One Touch Disc Burn). Importing movies and photos to a computer. Creating an AVCHD disc. Playing an AVCHD disc on a computer. Creating a Blu-ray disc. Creating a standard definition image quality (STD) disc that can be played on ordinary DVD players.. Copying a disc.. Editing movies. Capturing photos from a movie. 48
Saving images with an external device
Saving images in external media (DIRECT COPY). 49. Creating a disc with a DVD writer, recorder. 51
Customizing your camcorder
Using menus.. 58 Getting detailed information from the Handycam Handbook. 65

Additional information

Troubleshooting. 66 Precautions.. 68 Specifications. 70

Quick reference

Screen indicators.. 75 Parts and controls. 76 Index.. 79
Step 1: Charging the battery pack

HDR-CX550/CX550V

DC IN jack AC Adaptor DC plug
/CHG (flash/charge) lamp Power cord (Mains lead)
To the wall outlet (wall socket)

HDR-XR550/XR550V

DC IN jack AC Adaptor DC plug Power cord (Mains lead)

/CHG (flash/charge) lamp

You can charge the InfoLITHIUM battery pack (V series) after attaching it to your camcorder.
Notes You cannot attach any InfoLITHIUM battery pack other than the V series to your camcorder.
Turn off your camcorder by closing the LCD screen after replacing the viewfinder. Attach the battery pack by sliding it in the direction of the arrow until it clicks. Connect the AC Adaptor and the power cord (mains lead) to your camcorder and the wall outlet (wall socket).
Align the mark on the DC plug with that on the DC IN jack.

* Internal memory * Internal hard disk

Memory card

* In the default setting, both movies and photos are recorded on this recording media. You can perform
recording, playback and editing operations on the selected medium. Tips See page 72 for the recordable time of movies.
Selecting the recording media for movies

Touch

(MENU) [Show others] [MEDIA SETTINGS] (under [MANAGE MEDIA] category) [MOVIE MEDIA SET].
The [MOVIE MEDIA SET] screen appears.
Touch the desired recording media.

Touch [YES]

The recording medium is changed.
Selecting the recording media for photos
(MENU) [Show others] [MEDIA SETTINGS] (under [MANAGE MEDIA] category) [PHOTO MEDIA SET].
The [PHOTO MEDIA SET] screen appears.
To check the recording media settings
In either movie recording mode or photo recording mode, the media icon of the selected recording media is displayed at the top right corner of the screen.

Recording media icon

The icon displayed may vary depending on your model.

Inserting a memory card

Notes Set the recording medium to [MEMORY CARD] to record movies and/or photos on a memory card.
Types of memory card you can use with your camcorder
Only Memory Stick PRO Duo (Mark2) media, Memory Stick PRO-HG Duo media, SD memory cards (Class 4 or faster) and SDHC memory cards (Class 4 or faster) can be used with this camcorder. A MultiMediaCard cannot be used with this camcorder. In this manual, Memory Stick PRO Duo (Mark2) media and Memory Stick PRO-HG Duo media are called Memory Stick PRO Duo media. Memory cards of up to 32 GB have been verified to operate with your camcorder.
Memory Stick PRO Duo media/Memory Stick PRO-HG Duo media (This size can be used with your camcorder.)
Memory Stick PRO Duo media can be used only with Memory Stick PRO media compatible equipment. Do not attach a label or the like on Memory Stick PRO Duo media or Memory Stick Duo media adaptor.
Open the cover, and insert the memory card with the nothched edge in the direction as illustrated until it clicks.
Close the cover after inserting the memory card.
Note direction of notched corner. Getting started Access lamp
The [Create a new Image Database File.] screen may appear if you insert a new memory card. In that case, touch [YES]. If you record only photos on the memory card, touch [NO].
Confirm the direction of the memory card. If you forcibly insert the memory card in the wrong direction, the memory card, memory card slot, or image data may be damaged.

* is displayed when is touched.
appears when the standard definition image quality (STD) movie is selected with [ / SET]. You can scroll the display by touching and dragging or. appears with the movie or photo that was most recently played or recorded. If you touch the movie or photo with , you can continue playback from the previous time. ( appears on the photo recorded on the memory card.)

Playing movies

Your camcorder starts playing the selected movie.
Volume adjustment Previous To stop To fast-reverse
Notes You may not be able to play back the images with other devices than camcorder.
Next OPTION To fast-forward To pause/play
Tips When playback from the selected movie reaches the last movie, the screen returns to the INDEX screen. / during pause to play back movies slowly. Touch / during playback, movies are played as fast as about 5 times As you repeat touching about 10 times about 30 times about 60 times. (MENU) [Show others] [VISUAL You can also display the VISUAL INDEX by touching [PLAYBACK] category). INDEX] (under The recording date, time, and shooting conditions , and coordinates (HDR-CX550V/XR550V) are recorded automatically during recording. This information is not displayed during recording, but you can (MENU) [Show others] [PLAYBACK SET] (under display it during playback by touching [PLAYBACK] category) [DATA CODE] a desired setting . In the default setting, a protected demonstration movie is pre-recorded.
To adjust the sound volume of movies
While playing back movies, touch
You can also adjust the sound volume by using

adjust with

in the OPTION MENU.

Viewing photos

Your camcorder displays the selected photo.
Previous To the VISUAL INDEX screen
To start/stop slide show Next OPTION MENU
Tips When viewing photos recorded on the memory card,
(playback folder) appears on the screen.

Playing images on a TV

Connection methods and the image quality (high definition (HD) or standard definition (STD)) viewed on the TV screen differ depending on what type of TV is connected, and the connectors used.
If you touch [HINT], you can see tips for the connection or change the settings of your camcorder.

Connecting a TV using [TV CONNECT Guide]
You can connect your camcorder to the TV easily following the instructions displayed on the LCD screen, [TV CONNECT Guide].
Connectors on your camcorder
Input connectors on the TV
Connect your camcorder to the TV.

HDMI OUT jack

Switch the input on the TV to the connected jack.
Refer to the instruction manuals of the TV.
Turn on your camcorder, and touch (MENU) [Show others] [TV CONNECT Guide] (under [OTHERS] category) on the LCD screen.
Use the supplied AC Adaptor as the power source (p.17).
Touch [High Definition TV].

A/V Remote Connector

[YES].
/ to select the input Touch jack of your TV, then touch.
When the A/V connecting cable is used to output movies, movies are output with standard definition image quality (STD).
The connection medhod is displayed.
Play back movies and photos on your camcorder (p.30).
Types of connection cables between your camcorder and TV
Connecting to a high definition TV
Component A/V Cable (supplied)
(Green) Y (Blue)PB/CB (Red)PR/CR (White) (Red)
When connecting to your TV via a VCR
Connect your camcorder to the LINE IN input on the VCR using the A/V connecting cable. Set the input selector on the VCR to LINE (VIDEO 1, VIDEO 2, etc.).
To set the aspect ratio according to the connected TV (16:9/4:3)
Set [TV TYPE] to [16:9] or [4:3] according to your TV.
HDMI Cable (sold separately)
When your TV is monaural (When your TV has only one audio input jack)
Connect the yellow plug of the A/V connecting cable to the video input jack and connect the white (left channel) or red (right channel) plug to the audio input jack of your TV or VCR.
Connecting to a non-high-definition 16:9 (wide) or 4:3 TV
When you connect with component A/V cable
If you connect only component video plugs, audio signals are not output. Connect the white and red plugs to output audio signals.
When you connect with HDMI cable
A/V connecting cable with S VIDEO (sold separately)

When the installation is completed, following icons will appear. Remove the CD-ROM from your computer.
The [USB SELECT] screen appears on the camcorder screen automatically.
Touch the one of the media types displayed on the camcorder screen to make the computer recognize your camcorder.
HDR-CX550/CX550V : [ USB CONNECT] (internal memory) HDR-XR550/XR550V: [ USB CONNECT] (internal hard disk)
: Starts PMB. : Displays PMB Help. : Displays PMB Launcher. PMB Launcher enables you to start PMB or other software, or to open web sites.
Other icons may appear. No icon may appear depending on the installation procedure.
The displayed recording media differ depending on the model. If the [USB SELECT] screen does not (MENU) [Show appear, touch others] [USB CONNECT] (under [OTHERS] category).
Click [Continue] on the computer screen. Follow the on-screen instructions to install the software.
Notes To create discs or use other functions on Windows XP, Image Mastering API v2.0 for Windows XP should be installed. If Image Mastering API v2.0 for Windows XP has not been installed yet, select it from required programs on the installation screen and install it following the procedures displayed. (The computer must be connected to the internet for the installation.) You may install Image Mastering API v2.0 for Windows XP in response to the message displayed when you try to start those functions.
Connect the camcorder to the computer during the installation of PMB. Depending on the computer, you may need to install third party software. If the installation screen appears, follow

Starting PMB (Picture

Motion Browser)
To disconnect your camcorder from the computer

Click the

Double-click the PMB short-cut icon on the computer screen.
icon at the bottom right of the desktop of the computer [Safely remove USB Mass Storage Device].
Touch [END] [YES] on the camcorder Disconnect the USB cable.

screen.

Notes If the icon is not displayed on the computer screen, click [Start] [All Programs] [ PMB] to start PMB.
Notes Access from the computer using the supplied software PMB. Do not modify the files or folders on the camcorder from the computer. The image files may be destroyed or may not be played back. Operation is not guaranteed, if you perform the above operation. When you delete image files, follow the steps on page 36. Do not delete the image files on the camcorder directly from the computer. Do not copy the files on the recording media from the computer. Operation is not guaranteed. You can create a Blu-ray disc by using a computer with a Blu-ray disc burner. Install the BD Add-on Software for PMB(p.47).
You can view, edit, or create discs of movies and photos using PMB.

Reading PMB Help

For details on how to use PMB, read the PMB Help. Double-click the PMB Help short-cut icon on the computer screen to open the PMB Help.

Creating a standard definition image quality (STD) disc that can be played on ordinary DVD players
You can create a standard definition image quality (STD) disc by selecting movies previously imported to your computer (p.45).
Connect your computer to the internet when you install [BD Add-on Software].
Place an unused Blu-ray disc in the disc [Create Blu-ray drive, and click Disc (HD)] in step 4 of Creating an AVCHD disc (p.46). Other procedures are the same as that for creating an AVCHD disc.
Notes You may select high definition image quality (HD) movies as sources. However, image quality is converted from high definition (HD) to standard definition (STD). It will take a longer time for converting the image quality of the movies than it took to actually record the movies.
Your computer must support the creation of Blu-ray discs. BD-R (unrewritable) and BD-RE (rewritable) media are available for creating Blu-ray discs. You cannot add contents to either type of disc after creating the disc.
Start PMB (p.41). Click [Calendar] or [Index] on the left side in the window, and select the date or folder, then select the movies.
High definition image quality (HD) movies are marked with. To select plural movies, hold the Ctrl key down and click thumbnails.
At the top of the window, click [Create DVD-Video Format Discs (STD)].

Editing movies

You can cut out only necessary parts from a movie and save it as another file. Double-click the movie to be edited on PMB, then click [Show Edit Palette] on the right side of the screen [Trim Video], or select the [Manipulate] menu [Edit] [Trim Video]. See PMB Help (p.41) for details.
Capturing photos from a movie
You can save a frame of a movie as a photo file. Double-click the movie to be edited on PMB, then click [Show Edit Palette] on the right side of the screen [Save Frame]. See PMB Help (p.41) for details.

Copying a disc

You can copy a recorded disc to another disc using Video Disc Copier. Click [Start] [All Programs] [PMB] [PMB Launcher] [Disc Creation] [Video Disc Copier] to start the software. See Video Disc Copier help on the operation.
You cannot copy high definition image quality (HD) movies by converting them to standard definition image quality (STD). You cannot copy to a Blu-ray disc.
Saving images in external media

(DIRECT COPY)

You can save movies and photos on external media (USB storage device), such as an external hard disk drive. You can also play back images on the camcorder or another playback device.

When you selected [DUB by date], select the date of the images to be dubbed with / , then touch and go to step.
Remaining external media capacity
You can make menu settings of the external media such as deleting images. Touch (MENU) [Show others] on the VISUAL INDEX screen.
Touch [YES] camcorder screen.
Press and hold the image down on the LCD screen to confirm the image. Touch to return to the previous screen. By touching date, you can search for images by date.

on the

Creating a disc with a DVD writer, recorder
To play back images in the external media on the camcorder
Touch [Play without copying.] in step 5 above. The VISUAL INDEX screen of the external media is displayed. Play back the image (p.30).
Selecting the method for creating a disc
Several methods for creating an AVCHD disc or a standard definition image quality (STD) disc from high definition image quality (HD) movies or photos recorded on your camcorder are described here. Select the method that suits your disc player.
Notes Prepare a DVD disc such as a DVD-R, for creating a disc. See page 47 to create a Blu-ray disc. See page 49 to save images in the external media.
You can also view images on a TV connected to your camcorder (p.33). You can play back the high definition image quality (HD) movies on your computer using [Player for AVCHD]. Start [Player for AVCHD] (p.46), and select the drive where the external media is connected with [Settings].
Notes The Date Index and Map Index (HDR-CX550V/ XR550V) of photos cannot be displayed. If your camcorder does not recognize the external media, try the following operations. Reconnect the USB Adaptor Cable to your camcorder If the external media has the AC power cable, connect it to the wall outlet (wall socket)
AVCHD format compatible device Player
Sony Blu-ray disc player PlayStation3, etc.
To finish the external media connection
Touch on the VISUAL INDEX screen of the external media. Disconnect the USB Adaptor Cable. Creating device
DVD writer, DVDirect Express (p.52) DVD writer, etc., other than DVDirect Express (p.55) AVCHD disc (high definition image quality (HD))

Disc type

Ordinary DVD device Player
Creating a disc with the dedicated DVD writer, DVDirect Express
You can create a disc or play back the images on a created disc by using the dedicated DVD writer, DVDirect Express (sold separately). Refer also to the instruction manual supplied with the DVD writer.
Notes Connect your camcorder to the wall outlet (wall socket) using the supplied AC Adaptor for this operation (p.17). Only unused discs of the following types can be used: 12cm DVD-R 12cm DVD+R The device does not support two-layered discs. DVDirect Express is referred to as DVD writer in this section.

*1HDR-CX550V/XR550V *2HDR-CX550/CX550V *3HDR-XR550/XR550V
Getting detailed information from the Handycam Handbook
The Handycam Handbook is a user guide designed to be read on a computer screen. The Handycam Handbook is intended to be read when you want to know more about operating your camcorder.
To view the Handycam Handbook, double-click the short-cut icon on the computer screen.
To install the Handycam Handbook on a Windows computer, place the supplied CD-ROM in the disc drive of your computer. On the installation screen displayed, click [Handycam Handbook].
When using a Macintosh, open the [Handbook] [US] folder in the CD-ROM, then copy [Handbook.pdf]. You need Adobe Reader to read Handycam Handbook. If it is not installed on your computer, you can download it from the Adobe Systems web page: http://www.adobe.com/ Refer to PMB Help for details on the supplied software PMB (p.41).
Select the desired language and the model name of your camcorder, then click [Handycam Handbook (PDF)].
The model name of your camcorder is printed on its bottom surface.
Click [Exit] [Exit], then remove the CD-ROM from your computer.

Troubleshooting

If you run into any problems using your camcorder, follow the steps below. Check the list (p.66 to 68), and inspect your camcorder. Remove the power source, attach the power source again after about 1 minute, and turn the camcorder on. Press RESET (p.77) using a pointed object, and turn the camcorder on. If you press RESET, all settings, including the clock setting, are reset. Contact your Sony dealer or local authorized Sony service facility.
The camcorder does not operate even when the power is set to on.
Your camcorder may be required to initialize or change the current internal recording media of your camcorder, depending on the problem. In the event of this, the data stored on the internal recording media will be deleted. Be sure to save the data on the internal recording media on other media (backup) before sending your camcorder for repair. We will not compensate you for any loss of internal recording media data. During repair, we may check a minimum amount of data stored on the internal recording media in order to investigate the problem. However, your Sony dealer will neither copy nor retain your data. See the Handycam Handbook (p.65) for details on the symptoms of your camcorder, and PMB Help (p.41) on connecting your camcorder to a computer.

The camcorder is not recognized by the computer.
Disconnect devices from the USB jack of the computer other than the keyboard, mouse, and your camcorder. Disconnect the USB cable from the computer and your camcorder, and restart the computer, then connect the computer and your camcorder again in an orderly manner.
The internal hard disk of your camcorder is full. Delete unnecessary images on the internal hard disk (p.36). An error may have occurred with the internal hard disk of your camcorder.

Battery power is low.

Self-diagnosis display/Warning indicators
If indicators appear on the LCD screen or viewfinder, check the following. If the problem persists even after you have tried to fix a couple of times, contact your Sony dealer or local authorized Sony service facility. In this case, when you contact them, give them all the numbers of the error code beginning with C or E. C:04:
The temperature of your camcorder is getting high. Turn off your camcorder and leave it in a cool place.
The temperature of your camcorder is low. Make the camcorder warm.
The battery pack is not an InfoLITHIUM battery pack V series. Use an InfoLITHIUM battery pack (V series) (p.15). Connect the DC plug of the AC Adaptor to your camcorder securely (p.15).
No memory card is inserted (p.22). When the indicator flashes, there is not enough free space for recording images. Delete unnecessary images (p.36), or format the memory card after storing the images on other media.

Precautions

The Image Database File is damaged. Check the data base file by touching (MENU) [Show others] [REPAIR IMG.DB F.] (under [MANAGE MEDIA] category) the recording medium.

On use and care

The memory card is damaged. Format the memory card with your camcorder (p.63).
Incompatible memory card is inserted (p.22).
Access to the memory card was restricted on another device.
There is something wrong with the flash.
The amount of light is not sufficient. Use the flash. The camcorder is unsteady. Hold the camcorder steady with both hands. However, note that the camera-shake warning indicator does not disappear.
The drop sensor function is activated. You may not be able to record nor play back images.
The recording media is full. Delete unnecessary images (p.36). Photos cannot be recorded during processing. Wait for a while, then record.

When not using your camcorder for a long time
To keep your camcorder in optimum state for a long time, turn it on and let it run by recording and playing back images about once a month. Use up the battery pack completely before storing it.
Wipe the surface of the lens clean with a soft cloth in the following instances: When there are fingerprints on the lens surface In hot or humid locations When the lens is exposed to salty air such as at the seaside Store in a well-ventilated location subject to little dirt or dust. To prevent mold, periodically clean the lens as described above.

LCD screen

On charging the pre-installed rechargeable battery
Your camcorder has a pre-installed rechargeable battery to retain the date, time, and other settings even when the camcorder is turned off. The preinstalled rechargeable battery is always charged while your camcorder is connected to the wall outlet (wall socket) via the AC Adaptor or while the battery pack is attached. The rechargeable battery will be fully discharged in about 3 months if you do not use your camcorder at all. Use your camcorder after charging the pre-installed rechargeable battery. However, even if the preinstalled rechargeable battery is not charged, the camcorder operation will not be affected as long as you are not recording the date. Procedures Connect your camcorder to a wall outlet (wall socket) using the supplied AC Adaptor, and leave it with the LCD screen closed for more than 24 hours.
Do not exert excessive pressure on the LCD screen, as it may cause damage. If your camcorder is used in a cold place, a residual image may appear on the LCD screen. This is not a malfunction. While using your camcorder, the back of the LCD screen may heat up.This is not a malfunction.

To clean the LCD screen

If fingerprints or dust make the LCD screen dirty, it is recommended that you use a soft cloth to clean it. When you use the LCD Cleaning Kit (sold separately), do not apply the cleaning liquid directly to the LCD screen. Use cleaning paper moistened with the liquid.

On handling the casing

If the casing is soiled, clean the camcorder body with a soft cloth lightly moistened with water, and then wipe the casing with a dry soft cloth. Avoid the following to avoid damage to the finish: Using chemicals such as thinner, benzine, alcohol, chemical cloths, repellent, insecticide and sunscreen

Note on disposal/transfer of the camcorder
Even if you delete all movies and still images, or perform [MEDIA FORMAT], data on the internal recording media may not be completely erased. When you transfer the camcorder, it is recommended that you perform [EMPTY]

Specifications

(See Getting detailed information from the Handycam Handbook on page 65.) to prevent the recovery of your data. Also, when you dispose of the camcorder, it is recommended that you destroy the actual body of the camcorder.

System

Signal format: NTSC color, EIA standards HDTV 1080/60i specification Movie recording format: HD: MPEG-4 AVC/H.264 AVCHD format compatible STD: MPEG-2 PS Audio recording system: Dolby Digital 2ch/5.1ch Dolby Digital 5.1 Creator Photo file format : DCF Ver.2.0 Compatible : Exif Ver.2.21 Compatible : MPF Baseline Compatible Recording media (Movie/Photo) Internal memory HDR-CX550/CX550V: 64GB Internal hard disk HDR-XR550/XR550V: 240GB Memory Stick PRO Duo media SD Memory card, SDHC Memory card (Class 4, 6, 10) When measuring media capacity, 1 GB equals 1 billion bytes, a portion of which is used for system management and/or application files. The capacity that a user can use is below. HDR-CX550: approximately 63.6GB HDR-CX550V: approximately 62.8GB HDR-XR550: approximately 239GB HDR-XR550V: approximately 238GB Viewfinder: Electronic viewfinder: color Image device: 6.3 mm (1/2.88 type) CMOS sensor Recording pixels (photo, 4:3): Max. 12.0 mega (4000 3000) pixels*1 Gross: Approx. 6631000 pixels Effective (movie, 16:9): Approx. 4150000 pixels*2 Effective (photo, 16:9): Approx. 4500000 pixels Effective (photo, 4:3): Approx. 6000000 pixels Lens: G lens 10 (Optical)*2, 14 *3, 120 (Digital) Filter diameter: 37mm (11/2 in.) F1.8 ~ 3.4 Focal length: f=3.8 ~ 38.0mm (5/32 ~ 11/2 in.)
Note on disposal/transfer of memory card
Even if you delete data in the memory card or format the memory card on your camcorder or a computer, you may not delete data from the memory card completely. When you give the memory card to somebody, it is recommended that you delete data completely using data deletion software on a computer. Also, when you dispose of the memory card, it is recommended that you destroy the actual body of the memory card.