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Sony KDL-32EX500 Manual

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Sony KDL-32EX500Sony - KDL-32EX500 - 32" LCD TV - 1080p (FullHD)

Piano black Region: United States

You can experience Full HD 1080p, incredible contrast and sharp, vibrant images with the Sony BRAVIA EX500 series HDTV. Features incredible motion performance so you enjoy crisp, fluid motion during fast-action scenes, plus LightSensor technology that automatically adjusts brightness based on a room's lighting.
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Sony KDL 32EX500


User reviews and opinions

Comments to date: 9. Page 1 of 1. Average Rating:
bartis.ervin 8:00pm on Monday, October 11th, 2010 
Like I said I would recommend this to any of my friends. i really recommend this tv! p.s.: my dad has Sony Bravia tv for more than 10 years and he never had any troubles with it!
jalil 1:58pm on Sunday, October 10th, 2010 
Never buy a Sony. Nice picture while it lasted After less than 3 years my $1500 Sony Bravia stopped working. Repairs will cost over $500. Sony used to be a name worthy of trust and esteem. Now they peddle junk. Next time I will go with Samsung or Panasonic. This really is a great set. I bought this set online without seeing it first, which is taking a huge risk, but I am absolutely satisfied with it.
silka 5:58am on Wednesday, August 25th, 2010 
WHAT YOU BUY WITH SONY IS PIECE OF MIND, AN EVEN QUALITY PICTURE AND BALANCED SOUND. AS WITH ALL THE MAJOR COMPANIES. The Bravia KDL-32EX500 is our primary viewed TV. Iis a very enhanced picture and works very well in our home setup.
sartha 6:02pm on Sunday, July 11th, 2010 
We purchased 2 of these units for our church sanctuary to use for worship. Purchased 2 units for our church. Price is excellent. Arrived quickly. We mounted both units inside church ourselves. [...] Great Sound Quality, Outstanding picture clarity/resolution, Best looking TV out there, Good Remote Control, Great Picture Quality.
jayrad 12:18am on Monday, April 26th, 2010 
Sony all the way. Well Sony is always is the at the top of quality and engineering over the years. Great except for the speakers I bought this TV for the bedroom, and I really have no complaints besides not being happy with the speakers.
modellmakt 9:39am on Friday, April 9th, 2010 
Great picture and with a bit of fiddling with the sound controls a good sound too. Outstanding picture quality. Wow what a set. so clear and the HD is flawless. I bought this a few months back and allowed myself time to adjust.
yassen 8:45pm on Saturday, April 3rd, 2010 
First of all I would just like to say how great it is dealing with company such as Vanns. The employees do a great answering all of your questions. This TV is awesome, we bought this for our Elks Lodge. The picture is very bright and really shows up in the entire Lounge.
gretske 12:25am on Wednesday, March 24th, 2010 
Just got this flat panel a couple days ago and you know what for the price its not bad - but the price does reflect the quality which is meddiocre. This is my second LCD TV,I had Sony before I tried to switch to LG ,I had it for
dPm 3:11am on Tuesday, March 23rd, 2010 
Just bought this TV yesterday so this is mostly first impressions. I needed to replace a Samsung Plasma TV in my office and found this one at Best Buy (around $750).

Comments posted on are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.




Angle braces

2 Secure the TV to the stand.
Except KDL-32FA600 model Use the optional hardware listed below (not supplied): Mmm anchor bolt (screwed into the TVs Table-Top Stand). A screw or similar (attach it to the TV stand). Rope or chain (strong enough to support the weight of the TV). Make sure that there is no excess slack in the rope or chain. An alternative way to secure the TV is with an optional Sony Support Belt Kit.
Screw hole on the Table-Top Stand

Anchor bolt

KDL-32FA600 model only Use an optional Sony Support Belt Kit.
3 Anchor the TV to the wall.
Use the hardware listed below (not supplied). Two anchor bolts, size M6 10-12 mm. Screw the bolts into the top-most wall-mount holes located on the rear of the TV. Rope or chain (attach to one anchor bolt). Wall-anchor (attach to the wall stud) strong enough to support the weight of the TV (pass the rope through the wall-anchor, then attach to the other anchor bolt).
Wall-anchor Wall-mount holes Anchor bolts Rope or chain
Contact Sony Customer Support to obtain the optional Support Belt Kit by providing your TV model name. For United States call: 1-800-488-7669 or visit: For Canada call: 1-877-899-7669 Measure 2 provides minimal protection against the TV toppling over. For further protection, follow all three measures recommended above. If an electric screwdriver is used, set the torque to tighten at approximately 1.5 Nm {15 kgfcm}.

Running Initial Setup

During initial setup, you will perform the following: Set the language for the On Screen Display (OSD) text Choose your viewing environment Scan for digital and analog channels Complete your cable connections before beginning the Initial Setup. Refer to the Quick Setup Guide (supplied) for sample connection diagrams.

Initial Setup

Please select your language:
1 Turn on the TV. The Initial Setup screen will


English Espaol Franais
2 Use the remote control buttons described below to

navigate through the Initial Setup.


V/v/B/b buttons:
Allow you to navigate and highlight options where applicable.


Allows you to select the highlighted option and advance to the next screen.
3 Auto Program will scan for available channels from the signal source directly connected to
the TVs CABLE/ANTENNA input. Follow the help text provided on the screen to run the Auto Program.
When prompted to select Retail or Home, be sure to select Home for ENERGY STAR compliant mode. Select Cancel to stop or cancel the Auto Program. The Auto Program can be done at later time. To run Auto Program at a later time, press MENU, select Settings, and then select Auto Program under Channel settings. Connect either your cable or antenna to the TV (you can connect both using an A-B RF switch (not supplied)); for more details see page 11. Select your preferred aspect ratio for the screen display. Press WIDE to select Wide Mode, or press MENU and select Settings, and then set Auto Wide to On under the Screen settings. For more details, see page 27.
Please select the type of use for this TV. "Retail" optimizes the picture for store display. "Home" optimizes the picture for normal home use and is Energy Star compliant. Retail Home

Confirm RETURN Back

Using the Remote Control
To Insert Batteries into the Remote Control
Insert two size AAA batteries (supplied) by matching e and E on the batteries to the diagram inside the battery compartment of the remote control.
For KDL-32/40/46/55/60EX500, KDL-40/46/55EX501 models For KDL-32/40/46EX400, KDL-40/46EX401, KDL-32EX301, KDL-32FA600 models

Push to open

Slide the cover to open

Guidelines to follow

Point your remote control directly at the IR sensor located on your TV. Make sure that no objects are blocking the path between the remote control and the IR sensor on your TV. Fluorescent lamps can interfere with your remote control; try turning off the fluorescent lamps. If you are having problems with the remote control, reinsert or replace your batteries and make sure that they are correctly inserted.
Remote Control Button Description

Button Description


1 Press MENU and select Settings, then
select the Setup settings.
2 Select the HDMI Settings, then highlight
Control for HDMI, and set to On. Controlling BRAVIA Sync-Compatible Equipment To control the equipment by using the remote control, press SYNC MENU and select the desired equipment from HDMI Device Selection.

Sync Menu

HDMI 1 HDMI Device Selection Device Control Speakers TV Control Return to TV
BD/DVD Player Automatically turns the BRAVIA Synccompatible equipment on and switches the input to that equipment when you select it from the Sync Menu. Automatically turns the TV on and switches the input to the connected equipment when the equipment starts to play. Automatically turns the connected equipment off when you switch the TV to standby mode.
Control for HDMI (BRAVIA Sync) is only available for the connected Sony equipment that has the BRAVIA Sync or is compatible with Control for HDMI. The Control for HDMI settings must be set on both the TV and connected equipment. For settings on the connected equipment, refer to their instruction manuals. When specific Sony equipment compatible with Control for HDMI (BRAVIA Sync) is connected, BRAVIA sync is automatically activated on the equipment.

Using PIP Feature

PIP (picture in picture) displays a picture from a connected PC in full screen, and a TV program or other external input (see below To Enter PIP table) in an inset window. (Closed Captions (CC) is not available with PIP mode.)
Sub Window (Location of the Sub Window can be moved by pressing V/v/B/b.)
To Swap Audio You can swap audio between the main and sub window. 1 Press TOOLS. 2 Press V/v to highlight Audio Swap and press. 3 Press V/v to highlight the window to be audible, then press.

Main Window (PC)

To Enter PIP
PIP Supported Inputs In main window In sub window PC TV channel (CABLE/ANTENNA), VIDEO IN 1/2, HDMI IN 1/2/3/4 (video timing) HDMI IN 1/2/3/4 TV channel (PC timing) (CABLE/ANTENNA), VIDEO IN 1/2, COMPONENT IN 1/2
1 Press TOOLS while in the PC mode. 2 Select PIP from the TOOLS menu. 3 The sub window will appear.
To Change Channels You can change the channel of the sub window by pressing CH +/ or entering the channel number using the 0-9 numeric buttons. To Exit from PIP
1 Press TOOLS. 2 Press V/v to highlight Exit PIP and press
to exit to full PC screen.


Your favorite channels and external inputs can be easily accessed by pressing the FAVORITES button once they are added to the list.

m Normal

Full 1

Full 2

Use the Auto Adjustment to adjust the display position and phase of the picture when the TV receives an input signal from the connected PC.
Playing back Photo/Music/Video via USB
You can enjoy photo/music/video files stored in a Sony digital still camera or camcorder through a USB cable or USB storage device on your TV.
1 Connect a supported USB device to the
2 Press MENU. 3 Press V/v to select Photo, Music, or
Video, then press. The file or folder list appears.
4 Press V/v/B/b to select a file or folder,
then press. When you select a folder, select a file, then press. Playback starts. Picture Frame: Allows you to display a photograph on the screen for a selected period of time. After that period, the TV automatically switches itself into standby mode. Playback Options: Allows you to make adjustments for photo, music and video settings. Photo Playback Auto Start The TV automatically displays the thumbnail view screen when the TV is turned on and a digital still camera or other device storing photo files is connected to the USB port then turned on (page 41). Notes when playing back files While the TV is accessing the data on the USB device, observe the following: Do not turn off the TV or connected USB device. Do not disconnect the USB cable. Do not remove the USB device. The data on the USB device may be damaged.
Sony will not be held liable for any damage to, or loss of, data on the recording media due to a malfunction of any connected devices or the TV. Playback does not start automatically if the TV is turned on after connecting the digital still camera or other device to the USB port. USB playback is supported for the following photo file formats: JPEG (JPEG format files with the extension.jpg and conforming to DCF 2.0 or Exif 2.21) USB playback is supported for the following music file format: MP3 (files with the extension.mp3 that have not been copyrighted) USB playback is supported for the following video file format: MPEG1, MPEG2 (files with the extension.mpg) Photo Playback Auto Start works only for photo files in the newest digital still camera folder (DCF-compliant, highest-numbered DCIM folder). Playback may not start automatically when some digital still cameras (such as cameras with internal memory) are connected. The file name and folder name support only English. When you connect a Sony digital still camera, set the cameras USB connection mode to Auto or Mass Storage. For more information about USB connection mode, refer to the instructions supplied with your digital camera. Use a USB storage device that is compliant with USB Mass Storage Class standards.

The MENU button allows you to access a variety of TV settings and USB media files.
Navigating through TV Menus

1 Press

options. on the remote control to display the menu

2, 3 1, 4

2 Press V/v/B/b to navigate on the menu or adjust the 3 4
settings. Press to select or confirm. Press to exit.


The Settings icon contains all of the necessary configurations to customize your TV settings. The options you can select may vary. Unavailable options are grayed out or not displayed. Picture: adjust the picture on your TV to fit your viewing preference. Sound: customize your sound settings to suit your audio preference. You can also change the settings to output the sound to your connected audio equipment. Screen: adjust the size and shape of the images you see on the screen. Channel: navigate your favorite channels and inputs and select the signal type, as well as autoprogram channels. You can also customize the channels you see and the labels assigned to them. Parental Lock: set the password and limit access to programming based on rating levels. You can also block channels and inputs. Setup: modify and customize a variety of general setting options. Eco: changes the settings related to power consumption.
The Photo, Music, and Video icons organize your photo, music, and video files from Sony USB connected equipment. Be sure to select the correct icon when accessing files. Refer to the feature section for more information on these icons.
Using the Picture Settings

Option Description

Picture Mode Displays the options selected in the Scene Select settings (see page 21). When Customized picture Scene Select is set to General, the options below can be selected. viewing Vivid Select for enhanced picture contrast and sharpness. Standard Select for standard picture settings. Recommended for home entertainment. Custom Select to store your preferred settings. Reset Resets the current Picture settings to their defaults, except Picture Mode and Ambient Sensor. Backlight Adjust to brighten or darken the backlight. Picture Adjust to increase or decrease picture contrast. Brightness Adjust to brighten or darken the picture. Color Adjust to increase or decrease color intensity. Hue Adjust to increase or decrease the green tones. Color Cool Select to give the white colors a bluish tint. Temperature Neutral Select to give the white colors a neutral tint. White adjustment Warm 1/Warm Select to give the white colors a reddish tint. Warm 2 gives a redder 2 tint than Warm 1. Sharpness Adjust to sharpen or soften the picture. Noise Reduction Select to reduce the picture noise level. Select from Auto, High, Medium, Low and Off. MPEG Noise Select to reduce the picture noise in MPEG-compressed videos. This is effective when Reduction viewing a DVD or digital broadcast. Select from High, Medium, Low and Off. Motionflow Provides smoother picture movement and reduces picture blur. (KDLHigh Select for smoother picture movement such as for film-based 32/40/46/55/60EX500, contents. KDL-40/46/55EX501 Standard Select for smooth picture movement. Use this setting for standard models only) use. Off Select when the High or Standard settings result in noise. CineMotion Provides improved picture movement and reduces picture blur and graininess for filmbased content. Select Auto 1 for standard use, or Auto 2 or Auto to represent original film-based content as is.

Normal is not available when you are watching a 720p, 1080i or 1080p source. If 4:3 Default is set to anything but Off, the Wide Mode setting changes only for the current channel. When you change channels (or inputs), Wide Mode is automatically replaced with the 4:3 Default setting for 4:3 sources. To retain the current Wide Mode setting as channels and inputs are changed, set 4:3 Default to Off. 4:3 Default is not available if Auto Wide is set to Off.

PC Settings

When a PC is connected to the TV and the PC input is selected, the PC settings screen appears instead of the Screen settings. You can also select the PIP feature which allows you to view two pictures simultaneously from TOOLS button (see page 26). Wide Mode Normal Select to display in the original image size. Full 1 Select to enlarge the picture to fill the display area, keeping its original aspect ratio. Full 2 Select to enlarge the picture to fill the display area. Auto Select to automatically adjust the display position and phase of the Adjustment picture when the TV receives an input signal from the connected PC. Note that Auto Adjustment may not work well with certain input signals. In such cases, manually adjust the options below. Phase Adjust after Pitch to fine tune overall sharpness. Pitch Adjust uneven sharpness on screen. Horizontal Allows you to move the position of the picture left and right. Center Vertical Allows you to move the position of the picture up and down. Center
For the PC Input Signal Reference Chart, see page 46. Auto Adjustment, Phase and Pitch are not available with PC signal connected to HDMI input.
Using the Channel Settings
Favorites Signal Type Auto Program
Select favorite channels and external inputs (see page 27). Cable Antenna Select if you are receiving cable channels via Cable TV provider. Select if you are using an antenna.
Automatically sets up the channel list on the TV for all receivable channels. 1 Select Auto Program. 2 Select OK to start Auto Program.
Add Digital Channels Show/Hide Channels
Select Add Digital Channels. Select OK to add digital channels.
Allows you to show or hide channels that appear when you use the CH +/ buttons. 1 Press V/v to scroll through the channels until you find the channel you want to show or hide. Then press to select it. 2 Press V/v to determine if the channel will be shown or hidden. Then press to select it. Allows you to assign labels (such as station call letters) to channel numbers. Press V/v to scroll through the channel numbers. Then press to select the channel number that you want to assign a label. 2 Press V/v to scroll through the label characters (A-Z, 0-9, etc.). Press b to move to the next character. Repeat the previous steps to add up to seven characters to the label. When finished, press. Using the Menus

Label Channels

US Models: Selecting Custom Parental Lock Rating Options
To select custom rating options for the U.S., select U.S.A. in the Country setting (see page 38).
All children and general audience. Parental guidance suggested. Parental guidance for children under 13. Restricted viewing, parental guidance is suggested for children under 17. No one 17 or under allowed. NC-17 and X TV Rating Age-Based Ratings Block programs by TV-Y All children. their rating, content TV-Y7 Directed to children age 7 and older. or both TV-G General audience. TV-PG Parental guidance suggested. TV-14 Parents strongly cautioned. TV-MA Mature audience only. Content-Based Ratings FV Fantasy violence. D Suggestive dialogue. L Strong language. S Sexual situations. V Violence.

Movie Rating

G PG PG-13 R
To ensure maximum blocking capability, set the Age-Based Ratings.
Canadian Models: Selecting Custom Parental Lock Rating Options
To select custom rating options for Canada, select Canada in the Country setting (see page 38).

English Rating

French Rating

U.S.A. Rating

C All children. C8+ Children 8 years and older. G General programming. PG Parental guidance. 14+ Viewers 14 and older. 18+ Adult programming. G General programming. Not recommended for young children. 8 ans+ 13 ans+ Not recommended for ages under 13. 16 ans+ Not recommended for ages under 16. 18 ans+ Programming restricted to adults. See US Models on page 39 for details.

Viewing Blocked Programs

You can view blocked programs by entering your password. Press ENT when tuned to a blocked program, then enter the password. This temporarily deactivates the parental control feature. To reactivate the Parental Lock settings, turn off the TV. When the TV is turned on again, your Parental Lock settings are reactivated.

Using the Setup Settings

USB Auto Start Closed Captions (CC)
Select On to start photo playback automatically when the TV is turned on and a digital still camera or other device containing photo files is connected to the USB port then turned on. Allows you to select from several closed caption modes (for programs that are broadcast with closed captioning). CC Display On Closed Captions (CC) is turned on. Off Closed Captions (CC) is turned off. On when Closed Captions (CC) is turned on when the TV is Muting muted. Analog CC Allows you to select basic analog (EIA-608) closed caption options. CC1, CC2, Displays a printed version of the dialogue or sound effects CC3, CC4 of a program. (Should be set to CC1 for most programs.) Text1, Text2, Displays network/station information presented using Text3, Text4 either half or the whole screen (if available). Digital CC When the digital closed caption service is available, select from the Service 1-6 or CC1-4. Digital CC Allows you to make additional settings for digital closed caption Options options. Select As Broadcast or Custom. The Custom option is available on the Digital CC setting. Custom Allows you to customize the following settings: Character Small, Standard, Large Size Character Style 1-7 Style Character Color 1-8 Color Character Solid, Translucent Opacity Edge Type None, Raised, Depressed, Outline, Left Shadow, Right Shadow Color 1-8 Edge Color Background Color 1-8 Color Background Solid, Translucent Opacity

Things to consider

Check the input selection by pressing the INPUT button. You may be watching the wrong input. If you cannot hear sound from the TV, you may have accidentally pressed the MUTING button on your remote control; press the MUTING button again or press VOL + to deactivate muting. If the remote control is not functioning properly, the batteries may be installed incorrectly or may be low or an object or light may be interfering with the remote control. To reset the TV to factory default settings: 1 Turn on the TV. 2 Press and hold down the V button on the remote, press the POWER button on the TV set. (The TV will turn itself off, then back on again.) 3 Release the V button when the TV is turn on. IMPORTANT: The factory reset will clear all of your customized settings including the Parental Lock setting. When the Password is lost or cannot remember, enter the master password: 4357. This password clears your previous password and allows you to enter a new password.
Condition Explanation/Solution

No picture

Check the Power Saving settings (see page 45). Make sure the power cord is connected securely. Turn on the power of the TV. Check cable/antenna connections. Make sure the Signal Type setting is correct for your TV signal source. TV is locked to one channel Perform Auto Program to add receivable channels that are not present in the TVs memory (see pages 18 and 37). Perform Auto Program to add receivable channels that are not present Cannot receive or select channels in the TVs memory (see pages 18 and 37). To receive or select cable channels, make sure that Signal Type in the Channel settings is set to Cable (see page 37). To receive or select UHF channels over an antenna, make sure Signal Type is set to Antenna. The TV turns off Check if Sleep Timer is activated (see page 42). automatically Check Idle TV Standby in the Eco settings. No picture from some video Check the connection between the optional video equipment and the TV. sources Press INPUT on the remote control (see page 28). No picture Cannot receive any channels



Poor picture

Picture quality not as good Picture quality depends on the signal content. See Quick Setup Guide as viewed at the store (supplied) to display the best possible picture for that signal. Broadcast HD formats have Content and signal quality are regulated by the signal provider. Many HD poor quality channels and content are actually upscaled versions of standarddefinition broadcasts. The picture is affected by the quality of the signal received, which varies between channel and program. Double images or ghosts Check cable/antenna connections. Check the antenna location and direction. Only snow and noise appear Check if the antenna is broken or bent. on the screen Check if the antenna has reached the end of its serviceable life. (3-5 years in normal use, 1-2 years at the seaside.) Dotted lines or stripes Keep the TV away from noise sources such as cars, motorcycles, or hairdryers. If using 300 ohm twin lead, move the excess lead away from the TV or try using 75-ohm coaxial cable instead. No color / Dark picture / Adjust the Picture Mode options in the Picture settings (see page 31). Color is not correct / The If you set the Power Saving mode to Low or High, it will enhance the picture is too bright black level. Noisy picture Make sure that the antenna is connected using a 75-ohm coaxial cable (not supplied). Keep the antenna cable away from other connecting cords. To avoid TV interference, make sure to use an undamaged antenna cable. Blurry picture / Poor color Transporting the TV from a cold to a warm location or a sudden change in room temperature may cause moisture condensation, resulting in a blurry picture or poor color. Turn off your TV and wait a few hours before powering on again.

No sound / Noisy sound

No sound but good picture Check the volume control. Press MUTING or VOL + so that Muting disappears from the screen (page 22). Set Speakers to TV Speakers in the Sound settings (see page 34). If it is set to Audio System, sound is not output from the TVs speakers regardless of the TVs volume control. When using HDMI input with Super Audio CD or DVD-Audio, DIGITAL AUDIO OUT (OPTICAL) may not provide an audio signal. When tuned to a digital channel with Alternate Audio, the broadcaster may not be broadcasting your preferred Alternate Audio language. Press TOOLS, highlight and select Alternate Audio, and change the Alternate Audio language (see page 34). Audio noise Make sure that the antenna is connected using a 75-ohm coaxial cable (not supplied). Keep the antenna cable away from other connecting cords. To avoid TV interference, make sure to use an undamaged antenna cable. No audio or low audio with Press THEATER for BRAVIA Sync activated Theater System (see page 25). Home Theater System Set Speakers to Audio System in the Sound settings (see page 34). No color / Irregular picture Verify that the Video/Component 1 Selection (page 42) is set to the current input type in use. We suggest leaving this setting to Auto.


Cannot find connected BRAVIA Sync HDMI device Second A/V receiver is not listed on the Device List Make sure that the Control for HDMI is set up on both the TV and the optional device compatible with BRAVIA Sync (see page 25). Only one A/V receiver may be used with the BRAVIA Sync and Control for HDMI functions at one time (see page 43). Confirm the PC is correctly connected to the TV with either the PC IN (with an HD15 cable) or with the HDMI IN. Ensure the output signal from the PC is one of the formats listed on page 46. Turn the PC off. Confirm the PC connection and restart the PC. Plug-andplay will auto-detect the TV and correctly set up PC timing. Verify the PC is not in standby or hibernation mode. Adjust the resolution (see page 46). Adjust Pitch and Phase. Due to the thin profile of this television, the heat generated by the LCD panel backlight and supporting electronics will be more noticeable. This is normal operation and not a cause for concern. The current Wide Mode setting is automatically replaced with the 4:3 Default setting when you change the channel or video input, if 4:3 Default in the Screen settings is set to other than Off. If you want to lock in Wide Mode selected with WIDE on the remote control, set 4:3 Default to Off in the Screen settings (see page 35). Check the Auto Wide option in the Screen settings (see page 35). The picture gets smaller during the commercials due to the method in which the provider broadcasts their content. When HD content channels switch to SD content (commercials), the picture may be small with a black border. Auto Wide will not expand the picture during these content changes since the content information is regulated by the channel signal provider. You can manually change the Wide Mode if you prefer (see page 27). This setting will remain in effect until you change the channel or input or manually change the Wide Mode again. You have selected a text option and no text is available (see page 41). To turn off this feature, set the CC Display option to Off. If you were trying to select closed captioning, select CC1 instead of Text1-4.

PC Input

No picture / No signal

Poor Picture


TV screen feels warm

Wide Mode changes automatically
Suddenly the picture gets smaller

Black box on screen

Black bands appear at the edges of the screen
To determine if the problem is with the remote control or not, press a button on the TV. Check the polarity of the batteries or replace the batteries. Point the remote control at the remote control sensor located at the front of the TV. Keep the remote control sensor area clear from obstacles. Fluorescent lamps can interfere with your remote control operation; try turning off the fluorescent lamps. Some digital cable channels Certain cable companies have limitations on the broadcast of digital are not being displayed cable channels. Check with your cable company for more information. The digital cable channel may be set to Hidden in the Show/Hide Channels setting (see page 37). Some photo, music, or The accessible file or folder limit in a directory is 1,000 for USB video files are not connected equipment. This limit includes non-supported files or just displaying from my USB folders. Files or folders are populated based on their time stamps. Photo, equipment music files or folders exceeding the limit will not be displayed. Photo images appear small Set display size to expanded. in the screen Whether or not photo images can or cannot be displayed in full-screen depends on the resolution or aspect ratio of the file. Depending on the image dimension, file size, and number of files in a Photo images or folders take time to display folder, some photo images or folders take time to display. The first time a camera is connected to the TV via USB cable, it may take up to a couple of minutes for the photos to display. Lost password Select the Password settings on the Parental Lock settings, then enter the following master password: 4357. This password clears your previous password and allows you to enter a new password (see page 38). How to reset the TV to Turn on the TV. While holding down V on the remote control, press factory settings POWER on the TV. (The TV will turn itself off, then back on again.) Release V. IMPORTANT: The reset will clear all of your customized settings including the Parental Lock setting.
Certain programs on DVD or other digital sources display a loss of detail, especially during fastmotion or dark scenes Remote control does not operate
Some wide screen programs are filmed in aspect ratios that are greater than 16:9 (this is especially common with theatrical releases). Your TV will show these programs with black bands at the top and bottom of the screen. For more details, check the documentation that came with your DVD/Blu-ray (or contact your program provider). Programs in 4:3 aspect ratio will have bands on left and right sides of the screen. Programs broadcast in HD formats (720p and 1080i) with 4:3 content will commonly have black bands on the left and right sides of the screen which are added by the broadcaster (see image on left). Auto Wide will not expand the picture when the black bands on the sides of the screen are added by the broadcaster. You can manually change the Wide Mode to Wide Zoom, or Zoom to fill the screen, which will remain in affect until you change the channel or input or manually change the Wide Mode again. This is due to the digital compression of the source content used by certain digital broadcasts and DVDs which may cause your TVs screen to display less detail than usual, or cause artifacts (small blocks or dots, pixelations) to appear on your screen. These signal compressions are more visible and are dependent on the clarity and resolution of the TV.

Sufficient expertise is required for TV installations. Be sure to subcontract the installation to a Sony dealer or licensed contractor and pay adequate attention to safety during the installation.


Television system NTSC: American TV standard ATSC (8VSB terrestrial): ATSC compliant 8VSB QAM on cable: ANSI/SCTE (Does not include CableCARD functionality) Analog terrestrial: 2 - 69 / Digital terrestrial: 2 - 69 Analog Cable: 1 - 135 / Digital Cable: 1 - 135 LCD (Liquid Crystal Display) Panel 10 W + 10 W 50 W (10 W 5) + 30 W Subwoofer 75-ohm external terminal for RF inputs VIDEO: 1 Vp-p, 75 ohms unbalanced, sync negative AUDIO: 500 mVrms (Typical) / Impedance: 47 kilohms YPBPR (Component Video): Y: 1.0 Vp-p, 75 ohms unbalanced, sync negative / PB: 0.7 Vp-p, 75 ohms PR: 0.7 Vp-p, 75 ohms / Signal format: 480i, 480p, 720p, 1080i, 1080p AUDIO: 500 mVrms (Typical) / Impedance: 47 kilohms HDMI: Video: 480i, 480p, 720p, 1080i, 1080p, 1080/24p Audio: Two channel linear PCM 32, 44.1 and 48 kHz, 16, 20 and 24bits, Dolby Digital PC Input (see page 46) 500 mVrms (typical) PCM/Dolby Digital optical signal D-sub 15-pin, analog RGB, 0.7 Vp-p, 75 ohms, positive See the PC Input Signal Reference Chart for PC and HDMI IN 1/2/3/4 on page 46. Stereo mini jack, 500 mVrms, (Typical) / Impedance: 47 kilohms
Channel coverage Panel system Speaker output (except KDL-32FA600) Speaker output (KDL-32FA600 only)

Input/Output jacks


HDMI IN 1/2/3/4

Model name KDLPower and others
Power requirement Power consumption in use in standby


55EX500 55EX501

46EX500 46EX501

40EX500 40EX501


Screen size (inches measured diagonally) Display resolution Speaker/Full range (2) (mm) (inches) Dimensions with stand (mm) (inches) without stand (mm) (inches) wall-mount hole pattern (mm) wall-mount screw size (mm) Mass with stand (kg) (lb.) without stand (kg) (lb.)
110-240 V AC, 50/60 Hz (U.S.A./Canada 120 V AC, 60 Hz) 425 W 315 W 255 W 180 W 140 W Less than 0.23 W Less than 0.23 W with 120 V AC and with 240 V AC less than 0.4 W with 120 V AC and with 240 V AC less than 0.6 W 31.5 54.(32 class) (55 class) 1,920 dots (horizontal) 1,080 lines (vertical) 13/3/4) 13/7/8) (1 (1 (1 13/3/4) (1 13/1/8) with speaker box 1,386 1,350 1,3/7/1/1/7/7/3/1/1/1/1/1/1/1/7/96 1,119 1,105 1,3/3/3/1/3/1/3/5/39 1/5/31 1/5/7/200 M6 (length: refer to diagram on page 47) 43.0 30.7 21.6 16.4 11.9 94.8 67.7 47.6 36.2 26.3 36.5 26.7 18.7 14.2 9.9 80.4 58.9 41.2 31.3 21.9

Model name KDLSupplied accessories common to all models individual models Optional accessories
Remote control RM-YD034 (1)/Size AAA batteries (2)/Operating Instructions (1)/Quick Setup Guide (1)/Warranty Card (1)/Safety and Regulatory Booklet (1)/Software License (1)/Stand installation guide (1 except KDL-60EX500) AC power cord (1) Table-Top Stand (1 set)/AC power cord Table-Top Stand (1 set)/Screw (8) (1)/Screw (4) Connecting cables / Support Belt Kit / Wall-Mount Bracket: SU-WL500
Power requirement Power consumption in use in standby Screen size (inches measured diagonally) Display resolution Speaker/Full range (2) (mm) (inches) Dimensions with stand (mm) (inches) without stand (mm) (inches) Satellite Speakers (mm) (inches) wall-mount hole pattern (mm) wall-mount screw size (mm) Mass with stand and Subwoofer (kg) (lb.) with stand (kg) (lb.) without stand (kg) (lb.) Satellite Speakers (kg) (lb.) Supplied accessories common to all models individual models Optional accessories

46EX400 46EX401

40EX400 40EX401




110-240 V AC, 50/60 Hz (U.S.A./Canada 120 V AC, 60 Hz) 245 W 170 W 135 W 145 W
Less than 0.23 W with 120 V AC and with 240 V AC less than 0.4 W 31.5 (32 class) 1,920 dots (horizontal) 1,080 lines (vertical) 1,366 dots (horizontal) 768 lines (vertical) (1 13/1/8) (1 5/8 4) (1 13/3/4) 1,44 3/11 5/1/9 7/1/8 3/5/1/97 1,3/5/1/1/5/31 1/5/7/5/3 7/1/M6 (length: refer to diagram on page 47) 13.9 30.40 11.8 26.0 10.1 22.3 1.0 2.2 Remote control RM-YD035 (1)/Size AAA batteries (2)/Operating Instructions (1)/Quick Setup Guide (1)/Warranty Card (1)/Safety and Regulatory Booklet (1)/Software License (1)/Stand installation guide (1)/Table-Top Stand (1 set) Screw (4) Screw (7) Screw (7)/Speaker cable (3) Connecting cables / Support Belt Kit / Wall-Mount Bracket: SU-WL500 / Satellite Speakers Wall-Mount Bracket: WS-WV10D (KDL-32FA600) 20.4 45.0 18.1 39.9 15.9 35.1 13.9 30.7 11.0 24.3 9.5 21.0
Optional accessories availability depends on its stock. Design and specifications are subject to change without notice.
0-9 buttons 22 4:3 Default 35
AC IN 8 Add Digital Channels 37 Advanced Settings 32 Alternate Audio 34 Ambient Sensor 24, 32 Analog Fine Tune 37 AUDIO OUT jack, described 9 Auto Adjustment 36 Auto Program 18, 37 Auto Shut Off 45 Auto Wide 35
HDMI Settings 43 Horizontal Center 35, 36 Hue 31
Idle TV Standby 45 Info Banner 42 Infrared Receiver (IR) 24 Initial Setup 44 INPUT button 20, 24 Installing the TV on a wall 47

JUMP button 22

Backlight 31 Balance 33 Bass 33 BRAVIA Sync buttons 20 Brightness 31
Label Channels 37 Label Video Inputs 42 Language 42
Eco 45 Parental Lock 38 Picture 31 Screen 35 Setup 41 Sound 33 Sharpness 31 Show/Hide Channels 37 Signal Type 37 Sleep Timer 42 Sound Mode 33 Speaker 24 Speakers 34 Standby (1) LED 24 Steady Sound 33 SUBWOOFER jack 9 Surround 33
Test Tone 33 Timer ( ) LED 24 TOOLS 22 Treble 33 Troubleshooting 5255 TV Rating 39
MENU button 21, 24 Motionflow 31 Movie Rating 39 MPEG Noise Reduction 31 MTS Audio 34 Music 29 MUTING button 22
CABLE/ANTENNA input, described CC button 20 CH +/ button 22, 24 Change Password 38 Channel Block 38 CineMotion 31 Closed Captions (CC) 41 Color 31 Color Temperature 31 COMPONENT IN (1080p/1080i/ 720p/480p/480i) 8 Country 38
U.S.A. Rating 40 Unrated 38 USB 9 USB Auto Start 41

Noise Reduction 31

PC IN 9 PC Settings 36 Phase 36 Photo 29 Picture 31 Picture Adjustments Lock 43 Picture Frame 29 Picture Mode 31 Picture Off ( ) LED 24 PIP 26 Pitch 36 POWER ("/1) button 22, 23 POWER (") LED 24 POWER button 24 Power Saving 45 Product Support 43
Vertical Center 35, 36 Video 29 VIDEO/AUDIO (L/R) jacks, described 8, 9 Video/Component 1 Selection 42 Viewing Blocked Programs 40 VOL +/ button 22, 24 Volume Offset 33
DIGITAL AUDIO OUT (OPTICAL) Display Area 35 DISPLAY button 22 Dolby Pro Logic II 33 Downloadable U.S. Rating 38
WIDE button 22 Wide Mode 35, 36
English Rating 40 ENT button 22 Enter Password 38 Equalizer 33 External Input Block 38
Rating 38 Reset 31, 33, 55 RETURN button 21
Favorites 37 FAVORITES button 20 French Rating 40
SATELLITE jack 9 SCENE button 21 Settings Channel 37
HDMI IN jack, described 9



Key Features Full HD 1080p Resolution
32" Class (31.5" diag) BRAVIA EX500 HDTV
Motionflow 120Hz Technology for Smooth Motion BRAVIA Engine 2 fully digital video processor Ambient Sensor adjusts color based on room light LightSensor adjusts backlight with room light BRAVIA Sync controls compatible devices w/ one remote1 USB port for photos, music & video playback 7 HD Inputs (4 HDMI, 2 Component, 1 PC) Key Technologies Full HD 1080p Resolution Experience Full HD 1080p picture quality, the highest at-home resolution,
and take full advantage of HD sources like a Blu-ray Disc Player or PlayStation3 gaming console via the 16:9 wide screen panel (1920 x 1080).2
Motionflow 120Hz Technology Experience smooth motion detail and clarity with Motionflow
120Hz technology. Motionflow 120Hz technology doubles the frame rate from the standard 60 frames per second and applies Image Blur Reduction technology to deliver a crisp, fluid and realistic viewing experience during fast-action scenes.
BRAVIA Engine 2 Enjoy sharp, vibrant, life-like images while optimizing color & contrast and
significantly reducing noise with the BRAVIA Engine 2 fully digital processor.
Ambient Sensor Get a natural looking picture whether you are watching movies late at night or
playing video games during the day with an Ambient Sensor that automatically adjusts the picture color based on a room's lighting.
LightSensor Technology Automatically increase or decrease the level of brightness of your TV's
backlight based on a room's lighting conditions with the integrated LightSensor technology. Dim the lights to watch a movie and the sensor dims the backlight, which also helps reduce unnecessary power consumption.
BRAVIA Sync Capable Conveniently operate and control other BRAVIA Sync compatible
devices - including BRAVIA HDTVs, Blu-ray Disc Players, surround sound systems, Handycam camcorders and Cyber-shot digital still cameras, all with one remote control.1
USB Input Share your photos on the big screen or listen to your favorite music. Simply connect your
digital camera, USB-enabled MP3 player, or USB storage device directly to your HDTV's USB input.
7 HD Inputs3 Get versatile HD connection options with seven HD inputs, including four HDMI inputs
to connect a Blu-ray Disc player, PlayStation3 gaming console or any other HDMI-capable equipment. Two HD component inputs provide added HD-capable connectivity in addition a PC input (HD-15 pin) lets you use your HDTV as a computer monitor.


Closed Captions (CC): Analog, Digital Finish (Surface Color): PianoBlack HDMI InstaPort: Yes
Scene Select: Auto, Cinema, Sports, Photo, Music, Game, Graphics, General Favorites (Simple UI): Yes Ambient Sensor: Yes Picture Frame Mode: Yes Stand Swivel: Yes Stand Swivel Range: Left 20 /Right 20 Start Up Sony Logo Display: Yes USB Player: Yes Eco Settings: Yes Dynamic Backlight Control: Yes Backlight Off Mode: Yes Estimated Annual Energy Consumption (kWh): 129.0 kWh Idle TV Standby: Yes Power Consumption (On Mode) for Energy Star: 69.8W Power Consumption (Standby Mode) for Energy Star: 0.23W


Backlight Type: CCFL Display Device: LCD


Viewing Angle (Right/Left): 178(89/89) Viewing Angle (Up/Down): 178(89/89) Dynamic Contrast Ratio: 150,000:1 Screen Size (measured diagonally): 31.5" Display Resolution: Full HD 1080(1920x1080) Aspect Ratio: 16:9
Recycled & Recyclable Materials
Product Materials: Recycled Carton (more than 40%) Packaging Materials: Recycled Carton (more than 20%) Printed Materials: FSC Certified
Video Processing: BRAVIA Engine 2 Technology CineMotion Reverse 3:2 Pulldown Technology: Yes Wide Mode: Normal, Zoom, Wide Zoom, Full (Full1-2 for PC) 3D Comb Filter: Yes MPEG Noise Reduction: Yes Auto Wide: Yes 4:3 Default: Yes 24p True Cinema Technology: Yes Picture Mode: Vivid, Standard, Cinema Advanced Contrast Enhancer (ACE): Yes Motionflow Technology: 120Hz Cinema Mode: Yes Live Color Technology: Yes


Weight: 26.3 lbs. (11.9kg) with pedestal; 21.9 lbs. (9.9kg) without pedestal Measurements: 31 1/2 x 21 1/8 x 9 7/8 in (800 x 534 x 250mm) with pedestal; 31 1/2 x 19 5/8 x 3.875 in (800 x 497 x 96mm) without pedestal UPC Code: 027242784901

TV System

Tuner (Cable): QAM Tuner (Terrestrial): ATSC / NTSC Channel Coverage: VHF: 2-13ch UHF: 14-69ch CATV (analog): 1-135ch CATV (digital) : 1-135ch TV System (Analog): M Number of Tuners (Analog): 1(Hybrid) Number of Tuners (Digital): 1(Hybrid) TV System (Digital): ATSC Color System: NTSC
Auto SAP: 20FM/10AM Auto Mute (on no signal): Yes Steady Sound Automatic Volume Control: Yes Audio Out: Fixed Stereo System: MTS Dolby: Dolby Digital Alternate Audio (Digital): yes Surround Effect: Cinema, Music, Live Sports, Game 5.1 Channel Audio Out: Yes Sound Mode: Dynamic, Standard, Clear Voice, Custom 5.1ch Through Out (Handycam): Yes Clear Voice: Yes Invisible Speaker (w/Sound Elevation): Yes
1. Works with other BRAVIA Sync or Theatre Sync labeled home audio/video products when connected via HDMI interface. 2. HDMI cable required, sold separately. 3. Limited to resolutions supported by both the PC and the Sony TV. See Sony TV users manual and PC documentation for supported resolutions. 2010 Sony Electronics Inc. All rights reserved. Reproduction in whole or in part without written permission is prohibited. Sony, BRAVIA, BRAVIA Engine, BRAVIA Sync, Ambient Sensor, Motionflow, and their respective logos are trademarks of Sony. HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks of HDMI Licensing LLC. All other trademarks are trademarks of their respective owners. Features and specifications are subject to change without notice. Non-metric weights and measures are approximate.
Video Signal: 1080/60p (HDMI / COMPONENT), 1080/60i, 1080/24p (HDMI ONLY), 720/60p, 480/60p, 480/60i
Audio Power Output: 20W (10W x 2) Speakers (Total): 2 Speaker Configuration: 2


Channel Jump: Yes Multiple Language Display: English, French, Spanish Info Banner: PSIP, XDS Sleep Timer: Yes Input Skip: Manual Channel Surf: Yes Channel Block (with password): Yes Edit Channel Labels: Yes Label Inputs: Yes ID-1 Detection: Yes USB Application(s): Photo Viewer (jpeg), Music Player (mp3), Video Player (mpeg1), Video Player (mpeg2 TS) Theatre Mode (Theatre Button): Yes Show/Hide Channels: Yes Auto Shut-off: Yes BRAVIA Sync : Yes Parental Control: Yes BRAVIA Sync Menu Button: Yes (on Remote Control) On-Screen Display for External Input: Yes PIP (Picture in Picture): PC Input(HD15/HDMI) & TV Channel/CVBS/(HDMI)/(Component) Channel Labels: Yes Program Block: Yes Short Banner: Yes Auto Photo Mode: via USB Picture Adjustments Lock: Yes White Balance: RGB Gain/Bias Auto Picture Setting w/HDMI : Cinema, Photo, Graphics, Game

Inputs and Outputs

Component Video (Y/Pb/Pr ) Input(s): 2 (Rear) (1 fixed/1 selectable) Composite Video Input(s): 2 (1 Side/1 Rear) Digital Audio Output(s): Optical Digital Output - 1 (Rear) RF Connection Input(s): 1 (Rear) Analog Audio Input(s) (Total): 4 (1 Side / 3 Rear) Audio Out: 1(Rear) HDMI Connection(s) (Total): 4 (2 Side/2 Rear) PC In (D-Sub) + Audio In (Stereo Mini): 1 (Rear) USB 2.0: 1(Side) HDMI PC Input: Yes AC Power Input: 1 (Rear) Pigtail
Power Consumption (in Standby): Less than 0.23W (AC120V), Less than 0.4W (AC240V) Power Requirements (voltage): AC 120V Power Requirements (frequency): 60Hz Power Consumption (in Operation) max.: 140W Max
Regulation and Standard Compliance
VESA Hole Spacing Compatible: Yes VESA Hole Pitch: 200x200 (32")
Service and Warranty Information
Limited Warranty Term: 1 Year Labor / 1 Year Parts
Energy Saving & Efficiency

Power Saving Modes: Yes

Please visit the Dealer Source for current information at Last Updated: 03/15/2010
Sony Electronics Inc. 16530 Via Esprillo San Diego, CA 92127 1.800.222.7669


Technical specifications

Product Type32" LCD TV
SeriesBRAVIA EX500 Series
Digital Television CertificationHDTV
TV Tuner1x analog/digital combo
Video InterfaceComponent, composite, HDMI
HDMI Ports Qty4 port(s)
PC InterfaceVGA (HD-15)
HDCP CompatibleYes
Timer FunctionsSleep
DimensionsWithout stand
Width31.5 in
Depth3.8 in
Height19.6 in
Weight21.8 lbs
Enclosure ColorPiano black
Country KitsUnited States
Diagonal Size32" - widescreen
TechnologyTFT active matrix
Resolution1920 x 1080
Display Format1080p (FullHD)
Image Aspect Ratio16:9
Enhanced Refresh Rate120 Hz
Motion Enhancement TechnologyMotionflow 120Hz technology
24p Technology24p True Cinema
LCD Backlight TechnologyWide Color Gamut-CCFL
Dynamic Contrast Ratio150000:1
Progressive ScanProgressive scanning (line doubling)
Widescreen ModesConventional 4:3, Auto Wide, Full, Wide Zoom, Zoom, Normal
Viewing Angle178 degrees
Viewing Angle (Vertical)178 degrees
Display Menu LanguageEnglish, French, Spanish
Comb Filter3D digital
Picture AdjustmentStandard/Cinema/Vivid
Additional FeaturesTheater mode, video noise reduction, auto power off, on-screen menu, ambient light sensor (ALS), 3:2 pull down compensation, Advanced Contrast Enhancer circuit (ACE), BRAVIA ENGINE 2, LightSensor Technology, Live Colour, channel labeling, picture frame mode, BRAVIA Sync Function, USB Media Player
TV Tuner
Analog TV TunerNTSC
Multi-channel PreviewPicture-in-picture (PIP)
Reception SystemNTSC-M
Stereo Reception SystemMTS
Channel CoverageVHF:2-13, UHF:14-69, Cable:1-135
Secondary Audio Program (SAP)Yes
Digital TV Tuner
Digital TV TunerATSC, QAM
Video Features
HDTV ReadyYes
Input Video Formats1080/24p, 1080/60i, 480/60p, 720/60p, 1080/60p, 480/60i
Parental Channel LockYes
Closed Caption CapabilityYes
Media Player
Supported Video FormatsMPEG-1, MPEG-2
Supported Audio FormatsMP3
Supported Pictures FormatsJPG
USB PortYes , 1 port(s)
Remote Control
TypeRemote control - infrared
Remote Control ModelSony RM-YD034
Audio System
Sound Output ModeStereo
Digital Audio FormatDolby Digital output
Surround ModeYes
Audio ControlsSound mode
Speakers Included2 speakers
Output Power / Total20 Watt
Additional FeaturesClear Voice technology, Invisible Speaker System
Speaker(s)2 x right/left channel speaker - built-in - 10 Watt
Network & Internet Multimedia
FunctionalityDigital audio playback, digital photo playback, digital video playback
Connector Type3 x audio line-in ( RCA phono x 2 ) - rear 1 x audio line-in ( RCA phono x 2 ) - side 1 x audio line-out ( RCA phono x 2 ) - rear 2 x component video input ( RCA phono x 3 ) - rear 1 x composite video input ( RCA phono ) - side 1 x digital audio output (optical) ( TOSLINK ) - rear 1 x VGA input ( 15 pin HD D-Sub (HD-15) ) - rear 1 x audio line-in ( mini-phone stereo 3.5 mm ) - rear 2 x HDMI ( 19 pin HDMI Type A ) - rear 2 x HDMI ( 19 pin HDMI Type A ) - side 1 x USB 2.0 ( 4 pin USB Type A ) - side 1 x composite video input ( RCA phono ) - rear
Stands & Mounts
Stand IncludedYes
Stand DesignTabletop
Stand FeaturesSwivel
Flat Panel Mount Interface200 x 200 mm
Environmental Standards
ENERGY STAR QualifiedYes
Power DevicePower supply
Nominal VoltageAC 120 V ( 60 Hz )
Power Consumption Stand by / Sleep0.23 Watt
Power Consumption Operational140 Watt
Manufacturer Warranty
Service & Support1 year warranty
Service & Support DetailsLimited warranty - parts and labor - 1 year
Dimensions & Weight Details
Dimensions & Weight DetailsPanel without stand - 31.5 in x 3.8 in x 19.6 in x 21.8 lbs Panel with stand - 31.5 in x 9.8 in x 21 in x 26.2 lbs
Universal Product Identifiers
Part NumberKDL-32EX500/US



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