HDD1 LED

HDD2 LED

One-Button USB Copy

WAN LED LAN LED USB LED

Data Transfer

USB Port Power Button
o Blinking red (5 seconds): USB device connection failure
o Blinking blue: Active data transfer o Blinking red: USB device read/write error USB 2.0 port for USB storage expansion. Power on/off N299

Rear Panel

The rear panel of the N299 houses the USB and Ethernet connections, as well as the power connector. See the table below for descriptions of each:
Item Power Connector WAN Port LAN Port USB Ports Description Connect the included power cord to this connector WAN port for connecting to an Ethernet network through a switch or router LAN port for connecting to an Ethernet network through a switch or router USB 2.0 ports for storage expansion
There are two USB ports at the back panel of N299, you can use either one, but not two at the same time.
Chapter 2: Getting Started
Your N299 is designed for complete ease-of-use. To help you get started, the following chapter will help you get your N299 up and running in no time. Please read it carefully to prevent damaging your unit during installation.

Before You Begin

Before you begin, be sure to take the following precautions: 1. Read and understand the Safety Warnings outlined in the beginning of the manual. 2. If possible, wear an anti-static wrist strap during installation to prevent static discharge from damaging the sensitive electronic components on the N299. 3. Be careful not to use magnetized screwdrivers around the N299s electronic components. 4. The N299 uses its chassis to dissipate heat. Please leave your N299 in a well-ventilated area to prevent overheating.

Hard Disk Installation

The N299 supports standard 3.5 (SATA) hard disks. To install a hard disk into the N299, follow the steps below: 1. Remove two screws located on the back of the unit using a Philips screwdriver. 2. Unscrew four mounting screws. 3. Lift up the hard disk tray by pulling up the top panel of the N299. 4. Carefully insert a standard 3.5 SATA hard disk into the tray, and secure the hard disk with screws from the included accessory pack. 5. If you are installing two hard disks, please insert the second hard disk at the bottom of the tray and secure it with screws from the included accessory pack. 6. Carefully lower the hard disk tray back into the N299. 7. After making sure the tray is in place and the connectors are aligned, secure the hard disk tray with screws.

You must set the ACL for each folder for access by specific users and groups; otherwise the folder is inaccessible to all users and groups.
For more information on managing folders, see Chapter 3: System Management > Storage Management > Folder Management. To find out about configuring Folder Access Control Lists, see Chapter 3: System Management > Storage Management > Folder Management > Folder Access Control List (ACL).

Step 7: Start Services

Finally, you can start to setup the different services of the N299 for the users on your network. You can find out more about each of these services by clicking below: Windows Networking Apple File Protocol (AFP) FTP Server iTunes Server Photo Gallery Media Server Download Manager Printer Server IP Cam Surveillance Server
Chapter 3: System Configuration
The N299 provides an easily accessible web management interface. With it, you can configure and monitor the N299 anywhere on the network.
Web Administration Interface
Make sure your network is connected to the Internet. To access the N299 Login Page: 1. Type the N299s IP address into your browser. (Default IP address is http://192.168.1.100)
Your computers network IP address must be on the same subnet as the N299. If the N299 has default IP address of 192.168.1.100, your managing PC IP address must be 192.168.1.x, where x is a number between 1 and 254, but not 100.
2. Login to the system using the administrator user name and password. The factory defaults are: User Name: admin Password: admin If you changed your password in the setup wizard, use the new password. Once you are logged in as an administrator, you will see the Web Administration Interface. From here, you can configure and monitor virtually every aspect of the N299 from anywhere on the network.

Menu Bar

The Menu Bar is where you will find all of the information screens and system settings of the N299. The various settings are placed in the following groups on the menu bar:
Menu Bar Item Status Storage Network Accounts System Language Description Current system status of the N299. Information and settings for storage devices installed into the N299. Information and settings for network connections and services, as well as various services of the N299. Allows configuration of users and groups. Various N299 system settings and information. Choose your preferred language here.

RAID Level

You can set the storage volume as either None, JBOD, RAID 0, or RAID 1. RAID configuration is usually required only when you first set up the device. A brief description of each RAID setting follows:
RAID Levels Level None JBOD RAID 0 RAID 1 Description There is no existing storage volume. The storage volume is a single HDD with no RAID support. JBOD requires a minimum of 1 disk. Provides data striping but no redundancy. Improves performance but not data safety. RAID 0 requires a minimum of 2 disks. Offers disk mirroring. Provides twice the read rate of single disks, but same write rate. RAID 1 requires a minimum of 2 disks.
If the administrator improperly removes a hard disk that should not be removed when RAID status is degraded, all data will be lost.

WARNING

Disk Settings
Using Disk Settings, you can select stripe size, choose which disks are RAID disks.
Disk Settings Item RAID Stripe Size Description Check the boxes of the hard drives you wish to add to the storage volume. This sets the stripe size to maximize performance of sequential files in a storage volume. Keep the 64K setting unless you require a special file storage layout in the storage volume. A larger stripe size is better for large files. Press this button to configure a file system and create the RAID storage volume. Click to remove the RAID volume. All user data, snapshot, and Target USB data will be removed.

Create RAID Remove

Creating a RAID
To create a RAID volume, follow the steps below: 1. On the RAID Configuration screen, set the RAID storage space as JBOD, RAID 0, or RAID 1 see Appendix C: RAID Basics for a detailed description of each. 2. Tick the checkboxes of the hard disks you wish to use to create a RAID. 3. Specify a stripe size 64K is the default setting. 4. Press Create to build the RAID storage volume.

NOTE WARNING

Creating RAID destroys all data in the current RAID. The data is unrecoverable.

Deleting a RAID

To delete a RAID volume, follow the steps below: 1. On the RAID Configuration screen, click Remove. 2. The system automatically removes the RAID volume and you can create a new RAID.

User Name Password IP Netmask DNS Server IP Sharing Mode PPPoE Connect
Description Host name that identifies the N299 on the network. Specifies the domain name of the N299. Display the WAN port MAC address. Enable or disable Jumbo Frame Support of the WAN interface on your N299. The WAN IP can be set to a Static IP, Dynamic IP, or PPPoE. Static: Administrator has to enter IP, Netmask, Gateway, DNS Server fields. Dynamic: If there is already a DHCP server on your network, you can let the DHCP server assign an IP address to your N299. NOTE: If this is set to Dynamic, but a DHCP server is not detected on the WAN network, the IP address of the N299 will reset to the default setting of 192.168.1.100. PPPoE: The N299 can also support a direct connection to an ASDL modem through PPPoE. Once selected, you will need to enter a User Name and Password. Enter your user name for PPPoE connection. (PPPoE only) Enter your password for PPPoE connection. (PPPoE only) IP address of the WAN interface. Network mask, which is generally: 255.255.255.0 Domain Name Service (DNS) server IP address. When enabled, traffic on the LAN will be directed to the WAN. Default is Disabled. Connect or disconnect from a PPPoE connection. (PPPoE only)
Only use Jumbo Frame settings when operating in a Gigabit environment where all other clients have Jumbo Frame Setting enabled. Enabling DHCP automatically turns on UPnP See the Service Support Screen. If you are only using the WAN port, we suggest that you disable IP Sharing Mode. This will result in higher throughput. A correct DNS setting is vital to networks services, such as SMTP and NTP.
Most Fast Ethernet (10/100) Switches/Routers do not support Jumbo Frame and you will not be able to connect to your N299 after Jumbo Frame is turned on. If this happens, turn off the N299. Then, power on the N299 and immediately press and hold the Reset button on the front of the unit for 10 seconds. This will reset your network settings, password, and turn off Jumbo Frame Support.

LAN Configuration

Currently supported USB wireless dongles are: 3Com 3CRUSB10075, Zyxel G220USB, PCI GW-US54mini. USB dongles have to be connected before N299 is powered up.
WLAN Configuration Item MAC Address IP Netmask ESSID ESSID Broadcast
Channel Auth Mode WEP Enable Key Length WEP WEP WEP WEP KEY KEY KEY KEY 3 4
Description Displays the MAC Address of the USB wireless dongle. Specifies the IP address of the network connection. Specifies the network mask, which is generally: 255.255.255.0 The ESSID (Extended Service Set Identification) is the identifying name of a wireless network. Specifies whether the ESSID will be broadcasted by the N299. This will prevent the Access Point from broadcasting the ESSID. The N299 will still respond to a wireless device that LAN1ts to communicate if it sends a matching ESSID. The channel that the N299 uses to communicate with client devices. Authentication mode used by the N299. Shared: Shared key authentication Open: Open key authentication Specifies whether to use encryption for transmission or not. Key length specifies the level of encryption used by the N299. 64 bit: 10 characters from 0 ~ 9 and A ~ F. 128 bit: 26 characters from 0 ~ 9 and A ~ F. Input up to 4 WEP keys, and select the one you wish to use. When connecting, be sure to enter the same key and select the same index number on each client machine.
A DHCP server can be configured to assign IP addresses to wirelessly connected devices.
WLAN DHCP Configuration Item Description DHCP Server Select to enable or disable DHCP server. Start IP Specifies the starting IP address of the DHCP range. End IP Specifies the ending IP address of the DHCP range. DNS Server Specifies the DNS server IP address.
The IP Segment of WLAN, WAN and LAN should not overlap.
Users should obey the international RF regulatory rules as they set up the wireless RF channel on the N299. The RF operating channels for different regions have been specified as following. Thecus has no responsibility for users attempting to violate the international RF regulation. 4 N. America Japan Europe (ETSI) Spain France
Web Services Configuration
From the Network menu, choose the Services item, and the Web Service screen appears. This screen displays the service support parameters of the system. You can change any of these items and press Apply to confirm your settings. A description of each item follows:
Web Service Item HTTP (WebDisk) Support HTTPs (Secure WebDisk) Support UPnP
Description Enable or disable WebDisk support. Enter the port number if this option is enabled. Enable or disable Secure WebDisk support. Enter the port if this option is enabled. Enable or disable Universal Plug and Play protocol. UPnP helps to find the IP address of the N299.
Disable HTTP support and Enable Secure HTTP support to guarantee secure access.
Windows Network Configuration (SMB/CIFS)
The N299 can act as a Samba server, enabling users to share files using the SMB/CIFS protocol. From the Network menu, choose the SMB/CIFS item, and the SMB/CIFS screen appears. You can change any of these items and press Apply to confirm your settings. A description of each item follows:

Local User Configuration Item Description User Name Current user name. Group Group membership of current user name. Add Press the Add button to add a user to the list of local users. Modify Press the Modify button to modify a local user. Delete Press the Delete button to delete a selected user from the system.

Adding Users

1. Click on the Add button on Local User Configuration screen, and Add NEW Local User screen appears. 2. Enter a name in the User Name box. 3. Enter a password in the Password box and re-enter the password in the Confirm Password box. 4. Select which group the user will belong to. The Owner Group list is a list of groups this user belongs to. The Unjoined Group list is a list of groups this user does not belong to. Use the << or >> buttons to have this user join or leave a group. 5. Press the Apply button and the user is created.
All users are automatically assigned to the users group.

Modifying Users

1. Select an existing user from the Local User Configuration screen. 2. Click on the Modify button, and Local User Setting screen appears. 3. From here, you can enter a new password and re-enter to confirm, or use the << or >> buttons to have this user join or leave a group. Click the Apply button to save your changes.

Deleting Users

1. Select an existing user from the Local User Configuration screen. 2. Click on Delete button and the user is deleted from the system.
Local Groups Configuration
From the Accounts menu, choose the Groups item, and the Local Group Configuration screen appears. This screen allows you to Add, Modify, and Delete local groups. You can quickly find a particular group by clicking one of the letter groupings at the top of the window. For example, to find a user name beginning with the letter M, click the DEF letter group, and the groups beginning with M, N, or O will be listed. To see all groups, click ALL.
Local Groups Configuration Item Description Group Name Current group name. User Users currently in current group. Add Press the Add button to add a user to the list of local groups. Modify Press the Modify button to delete a selected group from the system. Delete Press the Delete button to delete a selected group from the system.

To access the share folder on the N299, use the appropriate user login and password set up on the Users page (Accounts > Users). Access control to each share folder is set up on the ACL page (Storage > Folder > ACL). When trying to access N299 anonymously, just enter anonymous as the user name.
With the built-in iTunes server capability, the N299 enables digital music to be shared and played anywhere on the network! From the Network menu, choose the iTunes item, and the iTunes Configuration screen appears. You may enable or disable the iTunes Service from here. Once enabled, enter correct information for each field and press Apply to save your changes. See the following table for detailed descriptions of each field:
iTunes Configuration Item iTunes Server Name Password Rescan Interval MP3 Tag Encode
Description Enable or disable the iTunes Server. Name used to identify the N299 to iTunes clients. Enter password to control access to your iTunes music. Rescan interval in seconds. You can click Rescan Now to rescan immediately. Specify tag encoding for MP3 files stored in N299. All ID3 tags will be send out in UTF-8 format.
Once the iTunes service is enabled, the N299 will make all music located in the Music folder available for iTunes-equipped computers on the network.
With the built-in Media Server capability, the N299 provides media streaming service to stand-alone networked home media adapters that support the UPnP AV protocol. You can share digital media such as music, pictures, and movies with any compatible device throughout your entire home.
Media Manager Settings Item Description Media Server Enable or disable the Media Server service. Click Shared Media Folders Select the folder(s) that contains media files to be shared. By default, these include: Photos Video Music USBCopy USBHDD USDCam Enabled on With this setting, you can choose if the shared media folders are available via WAN, LAN, or WAN. Check the appropriate boxes to access your shared media folders through selected connections.
Adding Media Share Folders
Once the Media Server software is installed, you can start adding folders that contain the media that you would like to share. To create a media share folder, follow the steps below: 1. Click on Network > Media Server in the menu bar. 2. Select the folder that contains your media files, and click the checkbox. 3. The contents in the folder will be scanned for the Media Server. The time required for scanning depends on the size of the folder.

Adding a BT Task

To add a new BT task to the Download Manager, follow these steps: 1. Using the Task Type dropdown, select BT. 2. Click Add Task. 3. Click Browse and locate the torrent file. 4. Select the destination folder from the Destination Folder dropdown. The default folder is Music. The administrator can select any other share folder. 5. Select the desired Sharing Time After Completion, Max Peer Count, Min Peer Count options from the corresponding dropdowns. 6. Select the Max Download Bandwidth and Max Upload Bandwidth from the corresponding dropdowns. 7. Press Apply to add the task.

Deleting Tasks

To delete a task, simply follow the steps below: 1. Click the delete icon ( ) beside the task that you wish to delete. The Delete Task dialogue box will appear. 2. Select Delete Task only if you wish to remove only the torrent file and all transient files, leaving the unfinished download files intact. 3. Select Delete Task and Files if you wish to remove the torrent file and all transient files, and the unfinished download files. 45
4. Click OK to delete the task. Click Cancel to return to the Download Manager.

Scheduling Downloads

You can schedule your downloads to begin at different times of the day. This is useful if you wish to complete your downloads during off-peak hours, reserving your bandwidth for other applications. A table describing the Download Schedule window appears below:
Download Schedule Item Description Schedule Stat Frequency Start Time End Time Enable or disable the Download Scheduler. Choose to have the Download Scheduler activate on a daily or weekly basis. Specify the start day/hour/minute for the download task. Specify the end day/hour/minute for the download task.
To schedule downloads, follow these steps: 1. Under Download Schedule, set Scheduler to Enable. 2. To schedule a daily download period, select Daily and select a start time and end time. To schedule a weekly download period, select Weekly and select a start day/time and end time/day. 3. Click Apply to save your changes.
If the Download Scheduler is enabled, ALL download tasks will adhere to the designated schedule.
You can configure the N299 to act as a printer server. That way, all PCs connected to the network can utilize the same printer. From the Status menu, choose the Printer item, and the Printer information screen appears. To setup in either Windows XP or Vista, please refer the following for steps.

Windows XP SP2

1. Connect the USB printer to one of the USB ports (preferably the rear USB ports; front USB ports can be used for external HDD enclosures). 2. Go to Start > 46
Printers and Faxes. 3. Click on File > Add Printer. 4. The Add Printer Wizard appears on your screen. Click Next. 5. Select the A network printer, or a printer attached to another computer option. 6. Select Connect to a printer on the Internet or on a home or office network, and enter http://N299_IP_ADDRESS:631/printers/usbprinter into the URL field. 7. Your Windows system will ask you to install drivers for your printer. Select correct driver for your printer. 8. Your Windows system will ask you if you want to set this printer as Default Printer. Select Yes and all your print jobs will be submitted to this printer by default. Click Next. 9. Click Finish.

Chapter 6: Tips and Tricks
Mapping a Client PC to the N299
You can map share folders on the N299 so that you can access them as if they were drives on your computer. You can connect to the shared network folders on the N299 as follows:

Windows

1. Go to the My Computer folder in Windows.
2. In the menu bar, select Tools and then Map Network Drive
3. The Map Network Drive window appears.
4. Assign a drive letter for the share folder. 5. Click the Browse button to find the folder over your network. Alternatively, you may enter the folder name you wish to connect to or enter its IP address. (i.e. \\192.168.1.100\share) 6. Click Finish. When the Connect As window appears, enter a user name and password. 63
7. Click OK. The share folder appears as the drive you assigned. You can now access this folder as though it were a drive on your computer.

Apple OS X

On an Apple computer, you can connect to shared computers and servers using a network address. 1. Choose Go > Connect to Server
2. Enter the network address for the server in the Server Address text box.
When connecting using SMB/CIFS protocol, type: smb://192.168.1.100/Folder1 When connecting using AFP protocol, type: afp://192.168.1.100/Folder1 Click Connect. 64
3. When MAC OS X is trying to connect N299, it will ask for a User Name and Password which has access to the folder.
4. When MAC OS X has connected to the N299 successfully, an icon representing the folder will appear on the MAC OS X desktop. You can access the folder by double clicking on the icon.

USB Storage Expansion

The N299 supports external USB hard disks through its two USB ports. Once a USB hard disk has been successfully mounted, users can access the files on the USB hard disk under the USBHDD folder. The N299 supports up to 6 USB external storage devices. All file names on the USB disk volume are case sensitive. Before attaching a USB disk drive to N299, you have to partition and format it on a desktop computer or a notebook first. The attached device will be located at \\192.168.1.100\usbhdd\usb1\1\ where 192.168.1.100 means the IP address of N299, usb1 stands for the first USB device, and 1 stands for the first partition on disk #1, the USB disk drive. If it is an NTFS partition, NAS users can open or copy files from \\192.168.1.100\usbhdd\usb1\1 but cannot add new files or modify existing files.

Buzzer Physical Width Height Depth Security Power Supply External Adaptor
Environment Temperature Humidity Safety and Environment

Software Specifications

Network Configuration Network File Protocols Fixed IP address, dynamic IP address, PPPoE, DDNS Microsoft Networks (CIFS/SMB ) Apple Filing Protocol (AFP 3) Network File System (NFS v3) File Transfer Protocol (FTP) WebDisk (HTTP/HTTPS) Windows NT / 2000 / XP / 2003 / Vista UNIX / Linux / BSD Apple OS X / 9 / 8.6 Assigning IP addresses on LAN / WLAN ports Network printing through Internet Printing Protocol (IPP) Supports BT, FTP, HTTP scheduled downloads 0, 1, JBOD Rebuild new hard drives while inserting to an existing RAID system

Client Platform Support

DHCP Server Print Server Download Manager Disk Management RAID Levels Auto Rebuild
Power Management Fan Disk System Multimedia Support Media Server iTunes Server Photo Web Server
Thermally-controlled system fan Staggered spin-up Disk idle spin-down Resume control after power failure Supports uPnP AV streaming protocol Supported File Types: AAC, MP3, WAV Supported File Types: GIF, JPG (JPEG), BMP, PNG Supports EXIF display Supports slide show Supports image capture, preview, scheduling Supported image sizes: 160 x 120, 320 x 240, 640 x 480 Supports built-in user accounts and groups Share Folder Level Permission File Level Permission Public Folder Read, Write or Deny options on individual users or groups Journaling File System Multilingual support Multilingual support English, French, German, Italian, Spanish, Traditional Chinese, Simplified Chinese, Korean, and Japanese MS Windows discovery and setup utility program Send system message via Email to specified Email accounts Thecus Backup Utility (Client backup utility; supports Microsoft Windows XP/2000/MAC OS X)
Simple Surveillance Server Share Management User Authentication Folder Management
Permission Management File System File System Type Language Support System Management Web-based Administration Setup Wizard Email Notification Backup Thecus Backup Program
** For supported USB dongles, please contact sales@thecus.com
Appendix B: Customer Support
If your N299 is not working properly, we encourage you to check out Chapter 7: Troubleshooting Guide, located in this manual. You can also try to ensure that you are using the latest firmware version for your N299. Thecus is committed to providing free firmware upgrades to our customers. Our newest firmware is available on our Download Center: http://www.thecus.com/download.php If you are still experiencing problems with your N299, or require a Return Merchandise Authorization (RMA), feel free to contact technical support via our Technical Support Website: http://www.thecus.com/support_tech.php Customers in the US should send all technical support enquiries to this email address: support-us@thecus.com If you would rather receive support over the phone, you can contact Thecus FAE Support at: +886-2-26981788 Please note that our headquarters are in Taipei, Taiwan, and our office hours are Monday to Friday, 9:00 to 17:00. For Sales Information you can e-mail us at: sales@thecus.com

operating system on which the executable runs, unless that component itself accompanies the executable. If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent access to copy the source code from the same place counts as distribution of the source code, even though third parties are not compelled to copy the source along with the object code. 4. You may not copy, modify, sublicense, or distribute the Program except as expressly provided under this License. Any attempt otherwise to copy, modify, sublicense or distribute the Program is void, and will automatically terminate your rights under this License. However, parties who have received copies, or rights, from you under this License will not have their licenses terminated so long as such parties remain in full compliance. 5. You are not required to accept this License, since you have not signed it. However, nothing else grants you permission to modify or distribute the Program or its derivative works. These actions are prohibited by law if you do not accept this License. Therefore, by modifying or distributing the Program (or any work based on the Program), you indicate your acceptance of this License to do so, and all its terms and conditions for copying, distributing or modifying the Program or works based on it. 6. Each time you redistribute the Program (or any work based on the Program), the recipient automatically receives a license from the original licensor to copy, distribute or modify the Program subject to these terms and conditions. You may not impose any further restrictions on the recipients' exercise of the rights granted herein. You are not responsible for enforcing compliance by third parties to this License. 7. If, as a consequence of a court judgment or allegation of patent infringement or for any other reason (not limited to patent issues), conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not distribute the Program at all. For example, if a patent license would not permit royalty-free redistribution of the Program by all those who receive copies directly or indirectly through you, then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program. If any portion of this section is held invalid or unenforceable under any particular circumstance, the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances. It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims; this section has the sole purpose of protecting the integrity of the free software distribution system, which is implemented by public license practices. Many people have made generous contributions to the wide range of software distributed through that system in reliance on consistent application of that system; it is up to the author/donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice. 80

This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License. 8. If the distribution and/or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces, the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries, so that distribution is permitted only in or among countries not thus excluded. In such case, this License incorporates the limitation as if written in the body of this License. 9. The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns. Each version is given a distinguishing version number. If the Program specifies a version number of this License which applies to it and "any later version", you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation. If the Program does not specify a version number of this License, you may choose any version ever published by the Free Software Foundation. 10. If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different, write to the author to ask for permission. For software which is copyrighted by the Free Software Foundation, write to the Free Software Foundation; we sometimes make exceptions for this. Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally. NO WARRANTY 11. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. 12. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. END OF TERMS AND CONDITIONS

N299 / N199 Firmware v1.00.24 Release Note

[Release Date]

Nov 26, 2007

[Applicable Hardware]

Thecus N299 / N199 IP storage appliance
[Software Upgrade/Downgrade Note]
1. After firmware v1.00.24 installed, the new software doesn't allow users to downgrade to any firmware version below v1.00.24. 2. System Configuration Download/Upload does not support different software version. Reminder : After upgrade to latest firmware, download configuration and save separately.

[New Features/Changes]

1. Added support for N199 NAS. 2. Added a message to remind NAS admin to create a RAID and upload the firmware before start using the NAS. 3. Added WAN and LAN IP address in system log and E-mail notification.

[Bug Fixes]

1. Fixed the problem that SMB/CIFS service stopped when coping 50 GB data to the NAS at a time. 2. Fixed the problem that failed to copy data to the USB HDD via SMB/CIFS.

[Known Problems]

1. For N299 NAS with firmware v1.00.10 or earlier version, please follow the procedure. 1) Backup all data out of the NAS. 2) Upload firmware v1.00.24 or newer. 3) Remove the RAID, and then create a new one. 4) Upload firmware v1.00.24 or newer onto the new RAID again. 5) Put backup data back to the NAS.

[Known Limitations]

1. One-button-copy function is limited to front panel USB port. 2. In case two USB devices are attached to the USB ports on back panel simultaneously, only one of them will work. Please have one connected to the front panel and the other to the back. 3. Supports the following USB wireless dongles only. And it has to be installed before NAS booting up, no PnP.
N299 / N199 Firmware v1.00.24 Release Note 1/3 11/26/2007
[ZyDAS ZD1211] a. 3Com 3CRUSB10075 (Manufacture ID: 6891, Device ID: A727) b. Zyxel ZyAIR G-220 (Manufacture ID: 0586, Device ID: 3401) c. PCI GW-US54mini (Manufacture ID: 14EA, Device ID: AB13) [ZyDAS ZD1211B] d. Zyxel ZyAIR G-220 V2 (Manufacture ID: 0586, Device ID: 340F) e. SMC SMCWUSB-G (Manufacture ID: 083A, Device ID:4505 ) f. TP-LINK TL-WN322G+ (Manufacture ID: 0ACE, Device ID:1215) 4. File names and folder names should not contain more than 250 characters in their entire directory path to prevent errors occur in the file copy operations. 5. The following characters are not allowed to be included in the name used for files or folders on the N299 / N199. /\:*?<>|[]=+;, 6. When using multi-slot USB card reader, insert memory card into card reader before connecting card reader to N299 / N199. When removing, please disconnect card reader from N299 / N199 prior to remove memory card. 7. Some attributes may not be included with files and folders when copying to a USB drive with FAT32 format. 8. If a USB hard drive is connected to N299 / N199 formatted as FAT16/32, the following restrictions apply: - Copy file with size greater than or equal to 2 GB to the N299 / N199 can not be performed due to FAT file system limitation. - Files created by Mac OS X like DS_Store can not be copied to the FAT16/32 USB drive. 9. UPnP function only works on WAN interface. 10. Writing a file larger than 2 GB is not allowed by MAC OS-9. 11. The following characters are not allowed to be included in the name used for a file or shared folder when using Mac OS (AppleTalk) devices. ?[]/\=+<>;:,|* 12. Mac OS Limitations a. When using Mac OS X (post 10.2 with AppleTalk) without SMB, do not use Japanese characters in folder or file names to prevent errors accessing the data over a network. b. Mac OS 9 and Mac OS X can not see files on the network with names made up of over 32 characters. c. Mac OS 8.x/9.x only support local character encoding on file names (without Unicode support). d. Occasionally, when a file is accessed by a Mac OS computer within a shared folder, an information file will be created in the same folder. If the file is then deleted by a Windows OS computer, the original file may no longer be accessible

N299 / N199 Firmware v1.00.24 Release Note 2/3 11/26/2007
by Mac OS computers. 13. NAS needs about 3~5 minutes to broadcast/register itself to other Mac OS through AppleTalk after booting up and service enabled. 14. File system check page is in English, no multilingual. 15. FTP port should follow the rules given below. - Larger than 1024 - Could not use 3169 - Port 21 is allowed

[Attention]

1. During firmware upgrade process, it is imperative that user DO NOT turn off the power to N299 / N199 or closes the browser window. This will lead to catastrophic result. 2. When installing the Windows Wizard program of N299 / N199 on WinXP Professional SP1 or SP2, the firewall UDP ports 10000 and 10001 need to be opened. 3. Reset to factory default function automatically resets all the system settings including network settings, administrator password, user groups, language setting, system notification setting, and time zone setting. 4. Hardware reset button triggers the N299 / N199 to reset its network settings and administrator password. 5. To avoid accidentally shutdown the N299 / N199, the power button of the N299 / N199 is designed to take effect only when it is being pressed and held three seconds constantly. 6. Users should obey the international RF regulatory rules as they set up the wireless RF channel on the N299 / N199. The RF operating channels for different regions have been specified as following. Thecus has no responsibility for users attempting to violate the international RF regulation. 11 for N. America 14 Japan 13 Europe (ETSI) 2 Spain 4 France

11/26/2007