Vtech DS6321-3 Manual
VTech - 1-line - With Answering Machine - With Speakerphone - With LCD Display - With Conference Calling - With Voicemail
DECT 6.0 Digital technology provides the best sound quality, security and range in cordless phones Expandable up to 12 handsets and requires only one phone jack Handset speakerphone - enjoy hands-free conversations Interference free for crystal clear conversations Protect yourself from identity theft with digital security Bluetooth enabled for connection to cell phones and headsets Download your cellular phonebook directory to this cordless phone system - dial a landline or cellular call from th... Read more [ Report abuse or wrong photo | Share your Vtech DS6321-3 photo ]
Samsung Code as a Land Line
User reviews and opinions
|eonlepapillon||9:46am on Monday, June 28th, 2010|
|Still learning Like another reviewer, I was disappointed that this phone could not names to the satellite phones (like Uniden). Vtech DS6301 System works great, especially like the bluetooth to cell phone feature. The new handsets were very easy to sync to my base.|
|LeeWyatt||11:23pm on Tuesday, March 16th, 2010|
|Phone I wrongly order the receiver but Amazon help me to return and get refund back thanks a lot..|
Comments posted on www.ps2netdrivers.net are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.
w w w.v t e c h p h o n e s. c o m
Models: DS6321-2/DS6321-3/ DS6321-4/DS6322-3/ DS6322-4
on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 87 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com.
The ENERGY STAR program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR label indicating it meets the latest energy efficiency guidelines.
The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by VTech Holdings Limited is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.
Table of contents
Getting started.1 Parts checklist..1 Installation..2 Telephone base and charger installation..3 Battery installation.4 Battery charging.5 Installation options..6 Tabletop to wall-mount installation..6 Wall-mount to tabletop installation..7 Handset layout..8 Telephone base layout.10 Handset main menu..11 Bluetooth..12 Introducing Bluetooth.12 Glossary of terms..13 Bluetooth setup..14 Pair a cell phone..14. Auto connection.15 Pair a headset..16 Auto connection.17 Paired devices..18. Rename a paired device.18 Remove a paired device.19 Active devices..20 Review the active devices list..20 Connect/Disconnect an active device..20 Replace an active device.21 Add an active device.22 Remove an active device.23 Change PIN..23 Download directory.24 Interruption to directory download..26. View the directory download information.26 Telephone settings.27 Ringers (handset)..27. i Ringer volume (handset).27 Ringer tone..28. Settings..29 LCD language..29 Clear voicemail.30. Key tone..31 Set date/time.31 Dial mode.32 Home area code.32. Cell area code..33 Answering system settings..34 Answer ON/OFF.34. Announcement..35 Play your announcement.35 Record your own announcement..35 Delete your announcement.36 Answering system setup.37 Call screening..37 Number of rings..37. Remote access code..38 Message alert tone.38 Telephone operation..39. Make, answer or end a home call..39 Call waiting on the home line.40 Make, answer or end a cell call.40 Call waiting on the cell line.40. Answer a cell call while on a home call..41. Cell phone voicemail.41 Answer a home call while on a cell call..41 Conference home and cell calls..42 Using the home and cell lines together..42. Handset speakerphone..43 Volume control..43 Silence the ringer.43 Mute..43
Temporary tone dialing..43. Hold..44 Handset locator..44 Chain dialing.45 Redial list..46. Review the redial list.46 Dial a redial entry.46 Save a redial entry to the directory..47 Delete a redial entry..47 Intercom..48 Answer an incoming call during an intercom call..49. Share an outside call.50. Hold a call and intercom.50 Directory..51 Create a new entry in the home directory..52 Character chart..53 Review the directory.54 3-character alphabetical search..54 Dial a directory entry.55 Edit a directory entry.55 Edit the type of a directory entry.56 Delete a directory entry.56. Remove a downloaded directory..56 About caller ID..57. Caller ID history.58. Missed calls indicator..58 Memory match..59 Review the call log.59 Make a call log entry ready to dial..60 Dial a call log entry.60 Save a call log entry to the directory..61 Delete from the call log..62 Call log display screen messages..62. Answering system operation.63. Answering system and voicemail..63 Message capacity..63 New message indication.64 Call intercept.64 Telephone base ringer volume.64. Message playback..65 Delete all old messages.66 Record and play memos.66 Message window displays..67 Remote access..68 Appendix.69 Screen display messages.69 Handset and telephone base indicators..72 Battery...74 Expand your telephone system.75. Add and register a handset.75 Replace a handset..76 Troubleshooting..77. Important safety instructions..87. Precautions for users of implanted cardiac pacemakers.88. Operating range.88 Maintenance..88. About cordless telephones.89 The RBRC seal.89. Warranty..90 FCC, ACTA and IC regulations.92 Technical specifications.94 Index..95
Install the battery as shown below. 1. If the battery compartment cover is on the handset, press the indentation and slide the cover to remove. 2. Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. 3. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. 4. Align the cover flat against the battery compartment, then slide it towards the center of the handset until it clicks into place. 5. Charge the handset by placing it in the telephone base or charger. The CHARGE light is on when the handset charges. 3
If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage. To purchase a replacement battery, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377.
Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 16 hours of continuous charging. See the table on page 74 for battery operating times. If the screen is blank, you need to charge the handset without interruption for at least 10 minutes to give the handset enough charge to use the telephone for a short time. When the battery is low, the handset beeps and shows Low battery and a flashing. If you are on a call in low battery mode, the handset beeps every minute. The following table summarizes the battery charge indicators and actions to take.
Battery indicators The screen is blank. Battery status Battery has no charge and the handset cannot be used. Battery has very little charge and the handset cannot be used. Battery has enough charge to be used for a short time. Battery is charged. Action Charge without interruption until the screen shows HANDSET X (at least 10 minutes). Charge without interruption until the screen shows HANDSET X (at least four minutes). Charge without interruption until the screen shows HANDSET X (at least 30 minutes). To keep the battery charged, place it in the telephone base or charger when not in use.
Handset layout (continued)
/ VOL/ While in a menu, press to scroll up. During a call, press to increase the listening volume (page 43). When the handset is not in use, press to enter the directory (page 54). OFF/CLEAR During a call, press to hang up (page 39). While the handset is ringing, press to silence the ringer temporarily (page 43). Press and hold while the telephone is not in use to erase the displayed messages (XX Missed calls and Download dir aborted). While in a menu, press to exit without making changes or press and hold to return to idle mode. While entering or editing a directory entry, press to erase a digit or character. /CELL Press to make or answer a cell call (page 40). During a cell call, press to answer an incoming call when you hear a call waiting alert (page 40). Flashes quickly when there is an incoming cell call. Flashes slowly when a cell call is on hold. VOL/CID/ While in a menu, press to scroll down. During a call, press to decrease the listening volume (page 43). When the handset is not in use, press to review the call log (page 59).
While reviewing a call log entry or a directory entry, press repeatedly to show other dialing options (page 60 and page 54 respectively). MUTE/REMOVE While on a call, press to mute the microphone (page 43). W hile reviewing the call log, directory or redial list, press to delete an individual entry (page 62, page 56 and page 47 respectively). P ress to delete digits when predialing (page 39).
Telephone base layout
X/DELETE Press to delete the message currently playing (page 65). When the phone is not in use, press twice to delete all previously reviewed messages (page 66). /SKIP Press to skip to the next message (page 65). VOL Press to adjust the volume during playback (page 65). When the phone is not in use, press to adjust the telephone base ringer volume (page 64).
/FIND HANDSET Press to page all system handsets (page 44). /REPEAT Press to repeat a message or press twice to play the previous message (page 65). /ANS ON/OFF Press to turn the answering system on or off (page 34). /PLAY/STOP Press to play messages (page 65). Press to stop message playback (page 65).
DEVICE1/DEVICE2 lights On when the telephone base is paired and connected with a Bluetooth device. Flash while pairing a Bluetooth device. IN USE light Flashes when there is an incoming call, or another telephone sharing the same line is in use. On when the handset is in use.
Message window Shows the number of messages and other answering system information (page 67).
Handset main menu
To enter the main menu: 1. Press MENU/SELECT when the handset is not in use. 2. Press or to select a handset feature menu, then press MENU /SELECT to enter that menu. To return to the previous menu, press OFF/CLEAR. To return to idle mode, press and hold OFF/CLEAR.
Ans. system - play messages, record memos and change your answering system settings.
Ans. system Directory Cal log l Intercom Bluetooth
Directory - store and search for names and numbers.
Call log - review the caller ID history or delete all call log entries.
Intercom - intercom call with a system handset.
Bluetooth - set up and manage your Bluetooth enabled devices.
Ringers - set up ringers for the home and cell lines.
Directory Cal log l Intercom Bluetooth Ringers
Settings - change your telephone settings.
Cal log l Intercom Bluetooth Ringers Settings
Your new DS6321/6322 telephone system with Bluetooth wireless technology has the following features: Pair up to four Bluetooth enabled cell phones with the telephone base. Connect a maximum of two cell phones to make and receive cell calls. Only one cell phone can be active on a call at a time. Connect a Bluetooth enabled headset for making and receiving home calls. Conference cell and home calls. Make and receive calls using your cell phone plan while utilizing the ease and comfort of your home telephone system.
After plugging in the telephone base, wait at least 20 seconds before connecting a Bluetooth device. The screen shows Bluetooth system busy if you try to connect too soon. Refer to the user's manual of your Bluetooth enabled cell phone or headset for more information about how that device uses Bluetooth connectivity. Bluetooth wireless technology operates within a short range (about 1 to 30 feet) from the telephone base. Keep connected cell phones and headset within this range. If your cell phone has poor reception in your home, the DS6321/6322 cannot improve the reception. However, if you have a location in your house with better reception, you can leave your cell phone in that location while you use the DS6321/6322 cell line. In order for this to work, the telephone base must be within 30 feet of the cell phone. Charge your cell phone while it is connected to the telephone base. Your cell phone's battery will discharge faster while it is connected to the telephone base via Bluetooth wireless technology. Monitor your cell phone's usage because minutes are deducted from your cellular plan for the duration of all cell calls.
Refer to the Bluetooth setup section (page 14) to learn how to set up and manage your Bluetooth enabled device(s). Refer to the Telephone operation section (page 39) on how to operate your Bluetooth devices with your new DS6321/6322 telephone system with Bluetooth wireless technology. Refer to the Troubleshooting section (page 77) if you experience difficulty using the telephone system. The Bluetooth word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by VTech Holdings Limited is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners. 12
Connect Rename Remove paired
ENTER NEW NAME Headset A _
Remove a paired device
If you already have the maximum of four paired devices on the paired devices list when you want to add another device, you must first delete a paired device from the paired devices list. 1. Press MENU/SELECT on the handset when it is not in use. 2. Press or to highlight Bluetooth, then press MENU /SELECT. 3. Press or to highlight Paired devices, then press MENU /SELECT. 4. Press or to highlight a selected device when necessary, then press MENU /SELECT. 5. Press or to highlight Remove paired, then press MENU /SELECT. The handset displays Remove device from paired list? Press SELECT. 6. Press MENU /SELECT to confirm. The handset displays Device removed from paired list.
Remove device from paired list? Press SELECT
Device removed from paired list
Only devices on the active devices list can establish a Bluetooth connection with the telephone base. Although two paired devices can be connected to the telephone base, only one Bluetooth cell phone or a headset can be on a call at a time.
When adding, removing, or replacing a Bluetooth device on the active devices list, all connected devices will be temporarily disconnected until the procedure is complete. It may take up to two minutes to reconnect.
Review the active devices list
1. Press MENU/SELECT on the handset when it is not in use. 2. Press or to highlight Bluetooth, then press MENU /SELECT. 3. Press or to highlight Active devices, then press MENU /SELECT.
Connect/Disconnect an active device
While in the active devices menu, you may connect or disconnect your active device. 1. Press MENU/SELECT on the handset when it is not in use. 2. Press or to highlight Bluetooth, then press MENU /SELECT. 3. Press or to highlight Active devices, then press MENU /SELECT. 4. Press or to highlight a device when necessary, then press MENU /SELECT. 5. Press or to highlight Connect/Disconnect (whichever is applicable), then press MENU /SELECT to confirm. The handset displays Device connected/Device disconnected.
SELECT DEVICE 1 Headset A 2 Cel Phone AC l
Disconnect Remove active
When your active device is connected, you will be prompted to select Disconnect. When your active device is disconnected, you will be prompted to select Connect.
Replace an active device
When you already have two devices on the active devices list, you can replace an active device with a device on the paired devices list. To replace an active device: 1. Press MENU/SELECT on the handset when it is not in use. 2. Press or to highlight Bluetooth, then press MENU /SELECT. 3. Press or to highlight Paired devices, then press MENU /SELECT. 4. Press or to highlight a device, then press MENU /SELECT. 5. Press or to highlight Connect, then press MENU /SELECT. The handset displays Maximum of 2 devices can be connected and then Replace an existing active device with cellular? Press SELECT. 6. Press MENU /SELECT. You are prompted to select a device on the paired devices list. 7. Press or to highlight the device to be replaced, then press MENU /SELECT. The handset displays Device removed from active list and then Connecting Cell Phone B to the base. 8. Depending on your cell phone settings, you may need to press a key on your cell phone to confirm the connection. When you successfully replace and connect an active device with a paired device, the handset displays Device connected.
DOWNLOAD FROM Phone memory SIM card only Phone and SIMs
Cel phone A l Downloading entry #XXXX.
Certain cell phones do not support SIM card download. entries saved. If this is the case, try transferring the contacts from your SIM card to your cell phone memory first, then Press SELECT download from your cell phone memory. For more information on how to transfer contacts from your SIM card to your cell phone memory, see the users manual of your cell phone. When downloading the directory from your Bluetooth enabled cell phone, some data may not transfer. For example, if you have home, mobile and work numbers for a particular contact, the three categories may not transfer to your DS6321/6322. For certain cell phones, you may need to press a key on your cell phone to confirm the directory download.
Download ended Total #XXXX
Interruption to directory download
If you are downloading a directory from a cell phone and the cell phone receives a call, the download process stops and all handsets display Download dir aborted. When you try to view the downloaded directory, the handset displays Last download aborted: MM/DD/YY Press SELECT. You need to download the directory again (see page 24). If you are downloading a directory from a cell phone and the telephone base loses power, the download process stops. When you try to view the directory, the handset displays No entries found. Try downloading from SIM or Phone only Press SELECT. You need to download the directory again (see page 24).
1 HANDSET X
Download dir aborted 12:30pm 12/25
The download progress screen may be replaced with Cell line in use. To go back to the downloading progress screen, do steps one through four on page 24. The download process continues even if any of the following occur: You receive or make calls on the home line. You place the handset in the telephone base or charger. You access your cell phone menu features. The handset battery becomes depleted or the handset loses connection with the telephone base.
During the download process, do not attempt to make changes to your cell phone directory.
View the directory download information
1. Press MENU/SELECT on the handset when it is not in use. Cel Phone A l 2. Press or to highlight Directory, then press Last update: 12/25/09 MENU /SELECT. Total #XXXX 3. Press or to choose the desired downloaded entries saved. directory, then press MENU /SELECT. 4. Press or to highlight Last update, then press MENU /SELECT.
In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls to the home and cell lines.
Ringer volume (handset)
800-595-9511 1-800-595-9511 595-9511 1-595-9511
Answering system settings
If you turn the answering system on, it answers calls and records messages only on the home line. If your paired cell phone has voicemail, callers will leave messages with that voicemail service. When the answering system is turned on, the /ANS ON/OFF light on the telephone base is on and the handsets display ANS ON. To turn the answering system on or off: Using the telephone base: Press /ANS ON/OFF to turn the answering system on or off. When the answering system is turned on, it announces, Calls will be answered. When the answering system is turned off, it announces, Calls will not be answered. Using a handset: 1. Press MENU/SELECT on the handset when it is not in use. 2. Press MENU /SELECT to choose Ans. system. 3. Press or to highlight Answer ON/OFF, then press MENU /SELECT. 4. Press or to choose On or Off, then press MENU /SELECT to confirm.
ANS. SYSTEM Announcement Delete al old l Record memo Answer ON/OFF
ANSWER ON/OFF On Off
The telephone is preset with a greeting that answers calls with Hello, please leave a message after the tone. You can use this preset announcement, or replace it with your own.
Play your announcement
1. Press MENU/SELECT on the handset when it is not in use. 2. Press MENU /SELECT to choose Ans. system. 3. Press or to highlight Announcement, then press MENU /SELECT. 4. The handset announces, To play, press 2. To record, press 7. Press 2 to play.
ANS. SYSTEM Play messages Announcement Delete al old l Record memo
Record your own announcement
1. Press MENU/SELECT on the handset when it is not in use. 2. Press MENU /SELECT to choose Ans. system. 3. Press or to highlight Announcement, then press MENU /SELECT. 4. The handset announces, To play, press 2. To record, press 7. Press 7 to record. 5. The handset announces, Record after the tone. Press 5 when you are done. After the tone, speak towards the microphone of the handset. 6. Press 5 when you finish recording. 7. The handset automatically plays back the newly recorded announcement. Press 5 to stop the playback at any time; 2 to replay the recorded announcement; or 7 to record again if desired.
New message indication
The message window on the telephone base flashes and the handset shows and New messages when there are new answering system messages. If the new message alert tone is turned on, the telephone base beeps every 10 seconds when there are unreviewed messages.
When a caller is leaving a message on your answering system, you can stop recording and talk to the caller by pressing /HOME/FLASH or on the handset.
Telephone base ringer volume
Press /VOL+ or /VOL- on the telephone base to adjust the ringer volume when the telephone is not in use. When you set the ringer volume to zero, the base ringer is off and the system announces, Base ringer is off.
See page 27 to set the handset ringer volume.
If you have new messages, the telephone plays only the new messages (oldest first). If there are no new messages, the telephone plays back all messages (oldest first). When playback begins, the handset screen displays PLAYING MESSAGES and you hear the total number of messages followed by the day and time of the message. After the last message, the telephone announces, End of messages. and the screen displays End of messages. To play messages with the telephone base: 1. Press /PLAY/STOP to listen to messages.
You have: 3 Old messages
Options during playback: Press /VOL+ or /VOL- to adjust the speaker volume. Press /SKIP to skip to the next message. Press /REPEAT to repeat the message currently playing. Press /REPEAT twice to listen to the previous message. Press X/DELETE to delete the current message. The system advances to the next message. Press /PLAY/STOP to stop.
PLAYING MESSAGE 3-Delete 5-Stop 4-Repeat 6-Skip Msg#[ 2/3 ] 10:00pm 12/25
To play messages with a handset: 1. Press MENU/SELECT to show the menu when the handset is not in use. 2. Press MENU /SELECT to choose Ans. system. 3. Press MENU /SELECT to choose Play messages. Options during playback: Press /VOL+ or /VOL- to adjust the speaker volume. Press 6 to skip to the next message. Press 4 to repeat the message currently playing. Press 4 twice to listen to the previous message. Press 3 to delete the current message. The system advances to the next message. Press 5 to stop.
When the answering system has less than five minutes of recording time left, the remaining time is announced. When the answering system has no recording time left, it announces Memory is full, and Rec mem full displays.
I cannot find VTech DS6321/VTech DS6322 on my cell phone.
I dont know how to search for or add new devices on my cell phone.
My cell phone disconnects with the telephone base.
My cell phone is connected to the telephone base, but I cannot make a cell call.
Make sure that your cell phone is not in use when you are trying to make a cell call. For some smartphones, make sure that the cellular function is turned on.
Bluetooth system busy appears on the display.
Make sure that your cell phone is not in use when connected and on the active devices list. Make sure that your cell phone or headset is not connected to any other Bluetooth device. DS6321/6322 can only use one Bluetooth device at a time. The default PIN is 0000. If you have changed the PIN, it will appear on the handset in the pairing process. Reset the telephone base. Unplug the units electrical power. Wait for approximately 15 seconds, then plug it back in. Turn off your cell phone, then turn it on again.
The PIN on the telephone base does not work.
I cannot hear any audio on my telephone system when on a cell call.
I cannot download contacts from my cell phone to DS6321/6322.
Make sure that your cell phone is paired and connected to the base. Make sure you place your cell phone next to the base while downloading. If you see duplicate directory entries, you can delete them manually. Another option is to download again either your SIM card or phone memory, but not both. Make sure to try transferring the contacts from your SIM card to your phone memory first, then download from your phone memory. If that doesnt work, try transferring the contacts from your phone memory to your SIM card, then download from your SIM card. For more information on how to transfer contacts between your SIM card and your phone memory, refer to the users manual of your cell phone. If your cell phone has poor reception in your home, the DS6321/6322 cannot improve the reception. However, if you have a location in your house with better reception, you can leave your cell phone in that location while you use DS6321/6322 cell line. In order for this to work, the telephone base must be within 30 feet of the cell phone. During a cell call, if the listening volume is to too loud or quiet, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone effects your cell call volume on the DS6321/6322 handset.
I see duplicate entries in my downloaded directory
Some of my cell phone contacts were not imported to DS6321/6322.
Can the DS6321/6322 help the poor cell phone reception in my house?
The listening volume of my cell call is too loud or quiet.
My telephone does not work at all.
Make sure the battery is installed and charged correctly (page 4). For optimum daily performance, return the handset to the telephone base or charger after use. Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch. Make sure the telephone line cord is plugged firmly into the telephone base and the telephone wall jack. Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to synchronize. Charge the battery in the handset for up to 16 hours. If the battery is completely depleted, it may take up to 10 minutes to charge the handset before HANDSET X appears on the screen (page 5). Remove and re-insert the battery. If that still does not work, it might be necessary to purchase a new battery. Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other telephone does not work, the problem is probably in the wiring or telephone service. Call the telephone service provider. Place the handset in the telephone base or charger for recharging. Remove and reinstall the battery and use it until fully depleted, then recharge the handset in the telephone base or charger for up to 16 hours. If the above measures do not correct the problem, replace the battery.
Low battery shows on screen.
The battery does not charge in the handset or the handset battery does not accept charge.
Make sure the handset is placed in the telephone base or charger correctly. The CHARGE light on the handset should be on. Remove and reinstall the battery, then charge for up to 16 hours. If the handset is in the telephone base or charger but the CHARGE light on the handset is not on, refer to The charge light is off in this section. If the battery is completely depleted, it may take up to 10 minutes to charge the handset before HANDSET X appears on the screen (page 5). Purchase a new battery. Refer to the Battery section (page 74). Clean the charging contacts on the handset and telephone base each month with a pencil eraser or a dry non-abrasive fabric. Make sure the power adapter and telephone line cord are plugged in correctly and securely. Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and telephone base to reset.
The CHARGE light is off.
There is no dial tone.
First, try all the above suggestions. Move the handset closer to the telephone base. It may be out of range. The telephone line cord might be malfunctioning. Install a new telephone line cord. Disconnect the telephone base from the telephone wall jack and connect a different telephone. If there is no dial tone on this telephone either, the problem is in your wiring or telephone service. Contact your telephone service provider. Make sure the handset ringer volume is not set to off (page 27) and the telephone base ringer volume is not set to off (page 64). Make sure the telephone line cord and power adapter are plugged in properly (page 3). The handset may be too far from the telephone base. Move it closer to the telephone base. There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them. If the other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply). Other electronic products may cause interference to your cordless telephone. Install your telephone as far away as possible from electronic devices, such as wireless routers, radios, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones. Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your telephone service provider (charges may apply). The telephone line cord may be malfunctioning. Install a new telephone line cord. Reinstall the battery and place the handset in the telephone base or charger. Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place. First, try all the above suggestions. Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone before producing a dial tone. Wait an extra second before dialing. If the other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply). Eliminate any background noise. Mute the cordless handset before dialing, or dial from another room in your home with less background noise.
The messages on the answering system are incomplete.
If a caller leaves a very long message, part of it may be lost when the answering system disconnects the call after four minutes. If the memory on the answering system becomes full during a message, the answering system stops recording and disconnects the call. If the callers voice is very soft, the answering system may stop recording and disconnect the call. Make sure your remote access code is correct (page 38). Make sure you are calling from a touch-tone telephone. When dialing a number, there should be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the answering system. The answering system may not detect the remote access code when your announcement is playing. Wait until the announcement is over before entering the code. There may be interference on the telephone line you are using. Press the dial pad keys firmly when dialing. If the telephone is not responding normally, put the cordless handset in the telephone base. If it does not respond, try the following (in the order listed): Disconnect the power to the telephone base. Disconnect the battery on the cordless handset. Wait a few minutes before connecting power to the telephone base. Reinstall the battery and place the cordless handset in the telephone base. Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute for this to take place.
The answering system does not respond to remote commands.
Common cure for electronic equipment.
Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. 2. 3. Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a dry non-abrasive cloth for cleaning. 4. Do not use this product near water. 5. Do not place this product on an unstable table, shelf, stand or other unstable surfaces. 6. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided. 7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power company. 8. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on. 9. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product. 10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used. 11. Do not overload wall outlets and extension cords. 12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled onto the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation. E. If the product has been dropped and the telephone base and/or handset has been damaged. F. If the product exhibits a distinct change in performance. 13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning. 14. Do not use the telephone to report a gas leak in the vicinity of the leak. 15. Only put the handset of your telephone next to your ear when it is in normal talk mode. 16. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an underthe-table/cabinet outlet.
About cordless telephones
Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones. Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off, or if the electrical power is interrupted. Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference. Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger. Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.
The RBRC seal
The RBRC seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRC program provides a convenient alternative to placing used nickel-metal hydride batteries into the trash or municipal waste, which may be illegal in your area. VTechs participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers. Please call 1-800-8-BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTechs involvement in this program is part of its commitment to protecting our environment and conserving natural resources. RBRC is a registered trademark of Rechargeable Battery Recycling Corporation.
Power requirements Memory
Active devices 20 Add a cell phone 14 Add a handset 75 Add a headset 16 Add an active device 22 Alphabetical search 54 Announcement 35 Answer a cell call 40 Answer a cell call while on a home call 41 Answer a home call 39 Answer a home call while on a cell call 41 Answer an incoming call during an intercom call 49 Answering system and voicemail 63 Answering system operation 63 Answering system settings 34 Answering system setup 37 Answer ON/OFF 34 Appendix 69
Date 31 Delete a directory entry 56 Delete all old messages 66 Delete a message 65 Delete announcement 36 Delete a redial entry 47 Delete from the call log 62 Deregister handsets 76 Dial a call log entry 60 Dial a directory entry 55 Dial mode 32 Directory 24, 51 Disconnect an active device 20 Download directory 24 DSL filter 3
Edit a directory entry 55 Edit the type of a directory entry 56 End a cell call 40 End a home call 39 Expand your telephone system 75
Battery 4, 5, 74 Bluetooth glossary 13 Bluetooth headset 39 Bluetooth operation 12 Bluetooth Setup 14
FCC, ACTA and IC regulations 92 Find handset 44
Glossary 13 Handset icons 73 Handset layout 8 Handset lights 72 Handset locator 44 Handset main menu 11 Handset speakerphone 43 Hold 44 Hold a call and intercom 50 Home area code 32
Caller ID 57 Caller ID history 58 Call intercept 64 Call log 58 Call log display screen messages 62 Call screening 37 Call waiting on the cell line 40 Call waiting on the home line 40 Cell area code 33 Cell call 40 Cell phone - download directory 24 Cell phone voicemail 41 Chain dialing 45 Change PIN (Bluetooth) 23 Character chart 53 Charging 5 Clear voicemail 30 Conference home and cell calls 42 Connect an active device 20 Create a new directory entry 52
Icons 73 Indicators 72 Installation 2, 4 Intercom 48 Interruption to directory download 26
Key tone 31
LCD Language 29
Ringer mute 43 Ringer tone 28 Ringer volume 27
Maintenance 88 Make a call log entry ready to dial 60 Make a cell call 40 Make a home call 39 Memory match 59 Message alert tone 38 Message capacity 63 Message playback 65 Message window displays 67 Missed calls indicator 58 Mute 43
Safety instructions 87 Save a call log entry to the directory 61 Save a redial entry to the directory 47 Screen display messages 69 Search for a contact 54 Set date/time 31 Share an outside call 50 Silence the ringer 43 Skip messages 65 Speakerphone 43 Stop messages 65
New message indication 64 Number of rings 37
Operating range 88 Paging 44 Pair a cell phone 14 Pair a headset 16 Paired devices 18 Parts checklist 1 Phonebook (directory) 51 Play announcement 35 Play memos 66 Play messages 65 Predial a home call 39
Technical specifications 94 Telephone base installation 3 Telephone base lights 72 Telephone base ringer volume 64 Telephone operation 39 Telephone settings 27 Temporary tone dialing 43 Time 31 Toll saver 37 Troubleshooting 77 Turn on or off the answering system 34
DECT 6.0 Digital technology provides the best sound quality, security and range in cordless phones Expandable up to 12 handsets and requires only one phone jack Handset speakerphone - enjoy hands-free conversations Interference free for crystal clear conversations Protect yourself from identity theft with digital security Bluetooth enabled for connection to cell phones and headsets Download your cellular phonebook directory to this cordless phone system - dial a landline or cellular call from the directory for easy access Landline service not required - works great for cellular only households Pair four different cell phones to the base unit Stores over 6000 directories from up to four different cell phones - no need to input names and numbers into your cordless phone Two cell phones can be actively connected to the base - cellular calls can be made or received from either of these two active cell phones 14 minutes of recording time Backlit message counter Digital answering system - no tapes or moving parts 50 name and number phonebook directory - easily store and dial frequently called numbers Conference an outside call between handsets Intercom between handsets Transfer calls between handsets 100% RoHS compliant Blue backlit keypad and display Comfortable handset size Energy Star qualified cordless phone Extra large LCD, with blue backlight Handset volume control Last number redial Page/handset locator Selectable ring tones Wi-Fi friendly - won't interfere with wireless networks
|Product Type||Cordless phone w/ call waiting caller ID & answering system|
|Additional Handsets Qty||2|
|Cordless Phone Standard||DECT 6.0|
|Max Handsets Supported||12|
|Dialing Modes||Pulse, tone|
|Conference Call Capability||Yes|
|Voice Mail Capability||Yes|
|Function Buttons||Pulse-to-tone button, speakerphone button, flash button, pause button, mute button, hold button, redial button|
|Additional Functions||Built-in clock|
|Additional Features||PIN code, tone control, compatible with Bluetooth headsets, compatible with Bluetooth cellular phones|
|Phone Directory Capacity||200 names & numbers|
|Dialed Calls Memory||20|
|Caller ID Memory||50 names & numbers|
|Answering System Type||Digital|
|Max Outgoing Message Length||90 sec|
|Max Incoming Message Length||4 min|
|Recording Capacity||14 min|
|Memo Record Function||Yes|
|Message Counter Display||Yes|
|Type||LCD display - color|
|Placing / Mounting||Wall-mountable, table-top|
|Cables Included||Phone line cable|
|Type||Phone charging stand + power adapter - external|
|Technology||Rechargeable - nickel metal hydride|
|Talk Time||Up to 600 min|
|Standby Time||Up to 240 h|
|Audible Battery Alert||Yes|
|Dimensions & Weight (Base)|
|Dimensions & Weight (Handset)|
|Universal Product Identifiers|
DAV-DZ270 Manual Cordless Phone System USR5416 VR 404 Wndr3700 DMR-EH52 3D PRO FP71G-U KX-TGA641 PD2500 Wl-342 753DFX XA-C40 Microkorg LN32B360c5D TM 2350 Aspire ELD CT-S550S ZWG-3101 WM1255A Ow 5000 2 ONE Armband CLP-240-230 Fuel 3100 DI620 Dslr-A300K N 1457d 1555 Stylus T20 WL-155 LTH T500 STR-SE501 SX200 Easyshare V610 Beta 58A 7105T DGS-1024D LA46C650l1M 50PC5D-UL Dimage 2300 40006 KD-S731R 50 SM EMP-TW20 FLM-4234BH 2 Life Cordless Phone Dect CW-29M064V MDR-CD780 50 LC EZ-150 321RC RS20ncsw 50PC35-ZC 301 II CS-A12HKD SP7000 ZDF501 Best Buy 37PF5321 PC-1360 Actyon MP100A Canada Urei 1603 15PT1767 WF8600NHW XEH IC-W2E Models K C PM-860PT Beosound 3000 Dmrxw400 RHT2660DA 37LH5000 Telephone Station AP600N DCP-7030 5200C CW-21Z573N Av-32h5 AC-VQL1BP CD1452B 51 WPC54GS KF320 EP747 BC 400 CDX-L440B 52610 St II DZO-V5T System Massagers GT-I6410 1 TB 6-MAC EB-GD87 CQ-C1123NE TCL37D2 MC8088HLC Samsung MR87 Incubation Photosmart 230 Xemio-950
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