Introduction and overview Page 1
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PRECAUTIONS

To ensure the safe usage of your product, be sure to follow all instructions, cautions, and warnings found within this manual. Failure to do so could cause the loss of data or damage to your computer. Failure to do so could also void your warranty, in which case Wacom shall have no responsibility to repair or replace the product.
WARNING CAUTION This symbol indicates an item that, if disregarded, may lead to loss of human life or serious injury. This symbol indicates an item that, if disregarded, may lead to human injury or damage to personal property.
Exercise due care and diligence whenever engaging in a described action.

PHYSICAL LOCATION

WARNING Do not use the Cintiq pen display in a facility control system that requires extremely high reliability; it may cause other electronic devices to malfunction, or other devices may cause the pen display tablet to malfunction. Where use is prohibited, power off Cintiq to prevent the possibility of it causing other electronic devices to malfunction. Wacom does not accept any liability for direct or consequential damages. For details, please refer to your Warranty located at the end of this manual.

ENVIRONMENT

Temperature and Humidity Operating temperature and humidity: 5 to 35C, 20 to 80% RH Storage temperature and humidity: -10 to 60C, 20 to 90% RH CAUTION Do not use or store Cintiq where: Temperature changes are severe or exceed specications (e.g., outdoors or inside a vehicle). The pen display, the Grip Pen, and the converter unit are exposed to direct sunlight or heat from an appliance, or are exposed to water or any other kind of liquid. Do not use Cintiq in a dusty environment; this may damage the unit.

CAUTION

Precautions Page 2
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WARNING Only use the converter unit and power adapter that came with Cintiq. If a different type of converter or power adapter are used, Cintiq will not work properly or may be damaged. Using a different type of converter or power adapter also has the potential to result in re. Use of a different converter or power adapter will void your warranty. Be sure to use a grounded power source when applying power to Cintiq. Do not connect or disconnect the video or power cables while Cintiq or your computer are turned on; this may damage the display, converter unit, or computer video card. In this case, Wacom shall have no responsibility to repair or replace the product. This product is for use with a DVI or VGA video card; using an inappropriate video card may damage Cintiq. Do not block the display panel or converter unit ventilation holes; this may overheat and damage the units. When not using Cintiq for long periods of time, unplug the power adapter from the AC outlet.

Integrated display and tablet

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REAR VIEW

Rotation pivot Allows rotating the Cintiq. See page 26. Power switch Turns power on or off. (Located on upper edge of unit.)
Kensington security slot Allows easy attachment of a security cable. (Located on upper edge of unit.) Integrated cable Connects to the converter unit. Carries all data, video, and power signals to and from the pen display.
Pen tether attachment point If using a pen tether, connect it to the attachment point located on either side of the unit.
Display stand Enables you to you to adjust the incline of the working surface. See Adjusting display incline on page 25. The unit can also be xed to a VESA 75 standard mounting xture. See page 52. Stand latch Slide to the side to unlock the display stand from the closed position.
Important: Always store the pen display on a stable surface or in its original packing carton when not in use. Do not bend or crimp the cable.

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CONVERTER UNIT

The converter unit provides an interface for all video and data signals passing between the Cintiq pen display and your computer. The unit also routes input power from the supply adapter to your pen display.
Power plug For power input connection to the power supply adapter. USB-A connector For USB connection to your computer. DVI-I video connector Accepts an incoming DVI or VGA video signal from your computer.
On Screen Display (OSD) controls Use these controls to adjust the display settings. See Adjusting the display on page 30.
Pen display tablet cable connector Connects to the pen displays integrated cable.
DVI/VGA (digital/analog) switch Set this switch for the video connection you will be using. For DVI, move switch left (toward the connector). For VGA, move switch right.

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INSTALLATION

SYSTEM REQUIREMENTS
Before installing Cintiq, be sure your computer meets the following minimum system requirements:
PC. Windows Vista, Vista x64, XP, XP x64, or 2000. DVI or VGA video connector, available USB port, and CD-ROM drive. Macintosh. OS X, v10.3.9 or greater. DVI or VGA video connector, available USB port, and CD-ROM drive. ADC connectors require an ADC to DVI-D adapter, not included.
Cintiq supports both digital (DVI) and analog (VGA) video signals. If updating your video card, complete the video card hardware and software installation before connecting Cintiq. If you have another display that is compatible with your video card, you can connect that display to the card in order to verify the video card is operating correctly. Using the VGA to DVI-I cable, you can connect Cintiq to a VGA video card. However, connecting Cintiq to a DVI video card generally results in optimum performance.

Notes: Cintiq can be used alone or with another display, such as a CRT monitor or LCD projector. To use Cintiq with another display, you will need two video cards or a video card with dual output. Depending on the capabilities of your video card and operating system, you may be able to set up Cintiq as a mirrored, extended, or independent display. See your video card documentation for more information on its capabilities. When working with more than one display, Cintiq will map to the displays based upon how your system is congured. By default, if you are in mirror mode, the pen tablet will map to the entire space on each display. See your hardware and operating system documentation for details on conguring your computer and operating system for use with multiple displays. A display toggle function is available for use with multiple display systems. This enables you to toggle the screen cursor between the Cintiq pen display and your other displays. For more information, see Using the ExpressKeys on page 22.
There are two primary steps to the installation process:
Step 1: display installation Step 2: pen tablet installation
Follow ALL installation instructions carefully.

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STEP 1: DISPLAY INSTALLATION
In this step, Cintiq is installed as a display on your system. Important: Do not connect the USB data cable until instructed to do so.
Turn off your computer. Caution: Never connect or disconnect the video or power cables while your computer or Cintiq are powered on this can damage the display or video card.
If your computer has only one video connector, you will need to unplug your previous display. Determine if your computer has a digital (DVI) or analog (VGA) connector, and set the DVI/VGA switch located on the converter unit for the video connection you are using. See A in the connection diagram on page 13. Making sure to tighten the thumbscrews on the connectors, follow the instructions below for your video connector. See B
For DVI operation, connect the Cintiq video cable between the DVI-I connector located on the converter unit and the DVI-D or DVI-I connector on your video card. Be sure to connect the DVI-I end of the cable to the converter box, and the DVI-D end to your video card.

Make adjustments using the OSD controls located on the converter unit.
1. MENU button Press to open the OSD menu and to accept changes you make to the OSD settings. ENTER button Press to choose the highlighted menu option.

(left / down)

(right / up)
2. Selection buttons Use the up or down buttons to toggle between menu options, and to increase or decrease the value of a selected setting. (See the following pages for a detailed description of working with the OSD menu.) Note: All settings are automatically saved when the OSD menu closes and will be used the next time the unit receives a similar video signal. This is applicable to all display modes. If you make changes to the display appearance and cannot return to the original settings, go to the RESET menu and select the FACTORY RESET option to return Cintiq to its original factory defaults.

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The basic process for working with the OSD is as follows: Press the MENU button to open the OSD main menu. Press the up or down buttons to toggle between the main menu icons. Then press the ENTER button to choose the highlighted icon.
The Main Control icon displays a DVI or VGA identier, depending on which video interface is currently in use.
Press the up or down buttons to toggle between menu options. Press the ENTER button to choose the highlighted option. Note that some options, such as POSITION, are not available when in DVI mode.
Press the up or down buttons to select a setting for adjustment. Press the ENTER button to choose the highlighted setting. Note that some settings may not be available when in DVI mode. Use the up or down buttons to increase or decrease the setting value. Press the MENU button to accept your changes. Note: After changing a setting, the OSD menu will automatically close after a few moments of inactivity. You can also continue to press MENU in order to back out of the OSD menu. All settings are automatically saved when the OSD menu closes. If you make changes to the display appearance and cannot return to the original settings, go to the RESET menu and select the FACTORY RESET option to return Cintiq to its original factory defaults. See the following pages for details about the OSD menu options.

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When you open the On Screen Display, the main menu icons are displayed.
Main Control. Provides options (DISPLAY, IMAGE, POSITION, and COLOR) that enable you to ne tune your display settings. See below for details. OSD Control. Provides options that enable you to customize the OSD menu. See next page. Reset. Returns the display parameters of the current mode to their factory default settings.

TESTING CINTIQ

1. If the Cintiq power LED does not light, check the following:
First verify that the green light on the power adapter is on. If the light is not on, check that the power cable is properly connected to the power adapter and to an active AC outlet. Check that the power adapter cable is securely connected to the Cintiq converter unit. Check also that the Cintiq integrated cable is properly connected to the converter unit and that the Cintiq power switch is turned on. (To unplug the cable, squeeze the connector side clips to release the connector.) The Cintiq power LED will glow orange or blue whenever Cintiq is on.
Important: Use only the AC adapter that came with your pen display. Other adapters may damage your product.

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2. If there is no display:
Make sure that your computer is turned on. The power LED will light blue when the proper video signal is received, and orange if there is no video signal or if the computer is in a power saving mode. Verify that the Cintiq converter unit is properly connected to an active DVI-I, DVI-D, or VGA connector and that the DVI/VGA switch on the converter unit is set to the correct video setting. Check that your video card has been properly installed and is functional. If you have another display that is compatible with your video card, you can connect that display to the card in order to verify that the video card is operating correctly. Press the pen tip against the display and verify that the status LED lights blue. If the LED does not light, verify that Cintiqs USB cable is properly connected between the converter unit and an active USB port. If the cable is plugged into a USB hub, try plugging it directly into the USB port on your computer. Be sure that the USB port to which you are connecting has not been disabled. It may be necessary to check your system BIOS setting to verify that you have connected Cintiq to an active USB port. The status LED will light blue when Cintiq is registered as a USB device and the pen tip is pressed against the display. Test the pen by pressing the pen tip or the eraser against the surface of the pen display tablet. The status LED should light blue. Now, without applying pressure to the pen tip but keeping the pen within 5 mm (0.2 inch) of the pen display tablet surface, press the side switch. The status LED should again light blue. If the status LED does not light blue for these tests, be sure you are using the correct pen that came with Cintiq.
3. Verify that the tablet and Grip Pen are working:
4. Check the pen. If you cannot make a selection on the display screen with the pen:
See Testing controls and input tools on page 38 and Testing a pen on page 39 for more information. If you are still having problems, you may have a defective pen or pen display tablet.

Press on the display screen surface with the tool tip the SWITCHES state and PRESSURE value should change. (PRESSURE should change from approximately 0% with no pressure applied to approximately 100% when full pressure is applied.) Next, press the side switch without pressing the tip to the tablet the SWITCHES state should change. (For the Grip Pen, do this for both positions of the DuoSwitch.)
Pen Airbrush Tip = 1, DuoSwitch (lower position) = 2, DuoSwitch (upper position) = 3, Eraser = 1 Tip = 1, Side Switch = 2, Eraser = 1
Press the tools eraser to the display screen the SWITCHES state and PRESSURE value should change. (PRESSURE should change from approximately 0% with no pressure applied to approximately 100% when full pressure is applied.) For the optional Airbrush, move the ngerwheel forward the WHEEL value should decrease to a value of approximately 0 when the ngerwheel is all the way forward. Move the ngerwheel backward the WHEEL value should increase to approximately 1000 when the ngerwheel is all the way back.
4. Test tilt for the x-axis by moving the pen from a vertical position toward the right; the X TILT value should change from approximately 0 to +60. Now move the tool to the left of vertical; the X TILT value should change from approximately 0 to -60. 5. Test the tilt for the y-axis by moving the pen from a vertical position toward the bottom of the tablet; the Y TILT value should change from approximately 0 to +60. Now move the tool toward the top of the tablet; the Y TILT value should change from approximately 0 to +60. 6. For the optional 6D Art Pen, test the rotation feature by placing the pen tip on the display screen surface and slowing rotating the pen on its axis. The ROTATION value should change as you rotate the pen. 7. When you are done, click on the CLOSE button to exit the dialog box.

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DISPLAY TROUBLESHOOTING

If you encounter problems with the Cintiq display, see the following tables; your problem may be described here and you can try the solution offered. For more information about color issues, see the documentation that came with your operating system or applications.

GENERAL DISPLAY PROBLEMS

No display. The power LED is off.
Verify that the AC power adapter light is on and the power cable is securely plugged into the Cintiq converter units power receptacle. Check that the Cintiq cable is properly connected to the converter unit. (To unplug the Cintiq cable, squeeze the connector side clips to release the connector.) Check also that Cintiqs power switch is turned on. Check the contrast, brightness, and backlight controls. Adjust as necessary, or open the OSD menu, go to the RESET menu and select the FACTORY RESET option. Your computer may be in a power management mode. Touch the pen tip to the Cintiq display screen, move the mouse, or depress any key on your keyboard. Turn off both your computer and the Cintiq pen display, and check the video cable for bent or broken connector pins. Check also the Cintiq integrated cable connector. Then properly reconnect the cables and turn on Cintiq and your computer. Verify that the DVI/VGA switch is properly set. Restart your computer after changing the position of the switch. Verify that the video card is properly installed. Check that your computer is turned on. Verify that the video cable is properly connected. Turn off both your computer and the Cintiq pen display, and check the video cable for bent or broken connector pins. Check also the Cintiq integrated cable connector. (To unplug the Cintiq cable, squeeze the connector side clips to release the connector.) Then properly reconnect the cables and turn on Cintiq and your computer.

No display. The power LED is lit blue. The power LED is lit orange. No display or a no sync message briey appears on your display screen.
No display or a cable disconnect message briey appears on your display screen.

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An invalid mode message briey appears on your display screen.
The input signal frequency is incorrectly set or not compatible with Cintiq. Set the refresh rate (vertical frequency) to 60 Hz (or between 50 and 75 Hz if you are using a resolution of less than 1280 x 800 pixels). If your video card driver supports adjustment of the horizontal frequency, make sure it is set to some value between 30 and 82 kHz. On a single display system you will need to connect a different display to change the refresh rate. The resolution is set too high (1280 x 800, maximum). Set the display properties to detect plug and play displays. Do not extend the video cable. Do not use an input selector switch box. Use a screen saver or other power management feature.
The image appears multiple times on the display. When a still image is displayed for a long period of time without refreshing the screen, an afterimage remains for a short period of time. Color quality is inaccurate.
Open the OSD menu, go to the RESET menu, and select the FACTORY RESET option. Be sure the Cintiq color prole has been installed and is selected as the prole for use with your operating system and applications. Any changes to the contrast setting should be made in small increments as changes in contrast may affect color accuracy. Be sure the Cintiq color prole has been installed and is selected as the prole for use with your operating system and applications. Verify also that the display is operating at the factory default settings. If that is not sufcient, then adjust color as necessary. For details on color management, see your operating system and application documentation. Verify that the video cable is fully connected.
The color white does not display as white.

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VGA PROBLEMS

The display ripples or ickers.
Open the OSD menu, go to the IMAGE menu, and select the AUTO ADJUST option. If necessary, manually adjust the clock and phase settings. Verify that the display adapter or video card matches the specications for Cintiq. Adjust the refresh rate in the Display Properties control panel. Set the display resolution of your video card to 1280 x 800. Turn off the Cintiq, then turn it back on. Open the OSD menu, go to the IMAGE menu, and select the AUTO ADJUST option. If necessary, manually adjust the brightness, clock and phase settings. Open the OSD menu, go to the IMAGE menu, and select the AUTO ADJUST option. If necessary, manually adjust clock and phase, and horizontal and vertical position. Note that some video cards may not show the display in proper sizing. Open the OSD menu, go to the IMAGE menu, and select the AUTO ADJUST option. If this does not solve the problem, go to the RESET menu and select the FACTORY RESET option to set the display back to the factory default settings. Open the OSD menu, and as necessary adjust clock and phase.

The display is not clear. Text or other portions of the screen appear blurred.
The display and LCD panel are not lined up. The display size is not correct. The display ripples or shows a moir pattern. The display color is not even.

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PEN TABLET TROUBLESHOOTING
If you encounter problems with the Cintiq pen, see the following tables. Your problem may be described here, and you can try the solution offered. Be sure you refer to the Cintiq Read Me le for the latest information. For additional information, visit Wacoms web site at http://www.wacom.com/productsupport

GENERAL PROBLEMS

The computer does not have an available USB port. The pen display power LED is off. Check if there is an available USB port on a USB hub. If not available, you will need to add a USB hub or USB card. Make sure the pen display power switch is turned on. Check that the AC power adapter is plugged into both the pen display converter unit and an active power outlet, and that the green light on the power adapter is on. Check also that the pen display cable is properly connected to the converter unit. (To unplug the Cintiq cable, squeeze the connector side clips to release the connector.) Use only the power adapter that came with the pen display; other adapters may damage your product. The tablet driver software was not installed or did not load properly. Make sure the tablet driver software is installed and functioning. Install the pen tablet driver software in accordance with the instructions found in the Installation section of this manual. Some applications require that you turn on the pressure capabilities within the application or selected tool before the pen will respond as a pressure-sensitive tool. Open the Wacom Tablet control panel and go to the PEN tab. Try using a lighter TIP FEEL. Open the Wacom Tablet control panel and go to the PEN tab. Move the TIP FEEL slider toward FIRM, or select the DETAILS. button and increase the CLICK THRESHOLD setting. If this does not help, see Testing Cintiq on page 36.
The pen works only in mouse mode, and does not draw with pressure sensitivity. The pen does not draw with pressure sensitivity. Clicking is difcult. The pen selects everything or will not stop drawing.

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Double-clicking is difcult.
The eraser selects everything or will not stop erasing. You notice a delay at the beginning of pen strokes.
You have to press hard with the pen when clicking or drawing. The pen tip does not function.
Changing the function settings for an input tool has no effect.
Be sure you are quickly tapping the display screen twice in the same place on the pen display tablets active area. Wacom recommends using the side switch to double-click. Open the Wacom Tablet control panel and go to the PEN tab. Try increasing the TIP DOUBLE CLICK DISTANCE or using a lighter TIP FEEL. Windows: Try setting your system to launch programs with a single click. See Basic pen operations on page 19. Open the Wacom Tablet control panel and go to the ERASER tab. Move the ERASER FEEL slider toward FIRM, or select the DETAILS. button and increase the CLICK THRESHOLD setting. If this does not help, see Testing Cintiq on page 36. Open the Wacom Tablet control panel and go to the PEN tab. Try decreasing the TIP DOUBLE CLICK DISTANCE. If that does not work, try dragging the TIP DOUBLE CLICK DISTANCE slider to the OFF position in order to turn off double-click assist. Open the Wacom Tablet control panel and go to the PEN tab. Move the TIP FEEL slider toward SOFT, or select the DETAILS. button and decrease the SENSITIVITY and CLICK THRESHOLD settings. Be sure you are using the pen that originally came with your pen display tablet, or an Intuos3 pen. Other pens may not function properly on the Cintiq pen display. Make sure the status LED lights blue when the pen tip is pressed. If the LED does not light, verify that the USB cable is plugged into an active USB port on your computer or on a USB hub. If the LED still does not light, you may have defective hardware (see Troubleshooting on page 36). Open the Wacom Tablet control panel. Check the control panels PEN tab and verify that the tip is assigned to a CLICK function. Make sure that you change the settings for the tool and application that you are using. See the electronic Software Users Manual for details on working with multiple tools and with application-specic settings.

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The pen side switch does not work.
The pen tip and screen cursor do not properly line up. The screen cursor moves but does not jump to the pen tip location on the display screen, and does not follow the pen tip when the pen is moved across the display.

Be sure you are using the pen that originally came with your pen display tablet, or an Intuos3 pen. Other pens may not function properly. Be sure you press the side switch when the pen tip is within 5 mm (0.2 inch) of the pen display tablets active area do this without pressing down on the pen tip. From the Wacom Tablet control panel, verify that the side switch is set to the proper function you are expecting to occur for the application (and input tool) you are using. Check also which SIDE SWITCH MODE option is selected. (These options are accessed by clicking on the control panel OPTIONS. button.) Make sure the status LED lights blue when you press the side switch. If the LED does not light, verify that the USB cable is plugged into an active USB port on your computer or on a USB hub. If the LED still does not light, you may have defective hardware (see Troubleshooting on page 36). Open the Wacom Tablet control panel and select the CALIBRATE tab. Continue with Calibrating Cintiq on page 29. Make sure the Wacom tablet driver has loaded properly by opening the Wacom Tablet control panel. If the driver did not load you will see an error message. If an error message appears, reboot your computer. If the problem persists, see the Installation instructions and reinstall the Wacom tablet software. (For Macintosh, you must restart your computer after installing the Wacom tablet driver for proper tablet operation.) If you have customized the side switch on your pen to toggle between PEN mode and MOUSE mode, make sure that your pen display tablet is operating in PEN mode. Make sure that one of the ExpressKeys is set to DISPLAY TOGGLE, and then press that key to cycle between pen control for the Cintiq and your other displays. See the electronic Software Users Manual for details on working with DISPLAY TOGGLE. You can also use your pen to control the other displays in MOUSE mode. To use MOUSE mode, rst set the pens DuoSwitch to MODE TOGGLE. Then use the switch to toggle between PEN mode and MOUSE mode.
When using Cintiq on a multiple display system, you cannot use the pen to control the other display(s).

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The line you are drawing does not line up with the location of the screen cursor in paint applications. You suspect the pen tablet preferences may be corrupted, or want to make certain that all settings are at their factory defaults.
To function properly, some applications require that the pen is set to PEN mode. Make sure the pen has not been toggled to MOUSE mode. If the pen is set to PEN mode and the problem still exists, then you may have a corrupted preferences le. Follow the instructions in the next tip to create a new preferences le. Delete the pen tablet preferences as follows: Windows: Click the START icon and select ALL PROGRAMS. Then select WACOM TABLET and TABLET PREFERENCE FILE UTILITY. In the dialog box that appears, click on the REMOVE MY PREFERENCE FILE button to delete the preferences for the current user. To delete preferences for multiple users on Windows Vista or XP systems, click on the REMOVE ALL PREFERENCE FILES button. Note that administrator rights are required to delete preferences for all users. Relaunch any currently open tablet-aware applications that you may be running. Macintosh: For a single user, delete the tablet preferences by rst choosing your HOME folder from the GO menu. Then open your home LIBRARY folder. Within your home LIBRARY folder, open the PREFERENCES folder and delete the COM.WACOM.WACOMTABLET.PREFS le. Log out, then log back in. When the tablet driver loads, it will create a new preferences le with the factory defaults. For multiple users, delete all tablet preferences by rst opening the main APPLICATIONS folder. Then open the WACOM TABLET folder and run the REMOVE WACOM TABLET utility. When the utility starts, click on the REMOVE ALL PREFERENCE FILES button. The tablet driver will be restarted, creating new preferences les with the factory defaults. Recalibrate the tablet.

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PEN AND DIGITAL INK CAPABILITIES IN WINDOWS VISTA
Microsoft Windows Vista provides extensive support for pen and touch input. When using Cintiq with a computer running Windows Vista, your experience is enhanced by powerful note taking, handwriting recognition, fast navigation, and other digital inking options designed to give you quick, intuitive results with the Wacom pen.
Note taking. Use your Wacom pen to jot notes and capture quick sketches in Windows Journal. Journal simulates a physical notebook, but with the advantages of digital note taking you can choose from a variety of pen, marker, and highlighter tools, plus an eraser that is easily activated by the eraser end of your Wacom pen. Journal also includes a powerful search engine that can even locate your handwritten content. Handwriting recognition. Because Windows Vista includes powerful handwriting recognition capabilities, you can use your Wacom pen to quickly enter handwritten information anywhere the computer accepts typed input. You can convert your handwritten content to typed text at any time. Gestures. Use your Wacom pen to make simple gestural movements on the tablet to trigger customizable actions for navigation, editing, and other functions. To customize your gestures, select the FLICKS tab in the PEN AND INPUT DEVICES control panel. Digital Ink in Microsoft Ofce 2007. Use your Wacom pen to full advantage with the enhanced digital mark-up and inking tools available in Microsoft Ofce 2007 applications running on Windows Vista. Found on the REVIEW tab within applicable applications, these tools provide a consistent set of inking options. For quick access, you can add specic inking tools to the Quick Access Toolbar located at the top of each application. The Vista Pen Flicks and press-and-hold-to-right-click features are disabled in graphics applications using the Wintab API. There is no pressure sensitivity in Journal and other Vista Ink features when both the Flicks and press-and-hold-to-right-click features are disabled in the Vista PEN AND INPUT DEVICES control panel.
Note that the following workarounds in the pen tablet driver improve drawing performance in Vista:

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ABOUT THE WINDOWS VISTA TABLET PC INPUT PANEL

The Windows Vista Tablet PC Input Panel enables you to use handwriting or an on-screen keyboard to directly enter text with your Wacom pen. There are a number of ways to launch the Input Panel:
Click on the Input Panel icon which appears when you move the screen cursor into a text entry area. Click on the Input Panel tab, located by default on the left edge of the display screen. Click on the Tablet PC Input Panel icon located on the Windows taskbar. If the icon is not visible, right-click on the taskbar, select TOOLBARS, and TABLET PC INPUT PANEL.
To customize the Input Panel: 1. First open the Input Panel and then click on TOOLS in the menu bar. 2. Select OPTIONS to open the Input Panel Options dialog box. 3. Customize the Input Panel settings for the way you like to work. To learn more about using your Wacom pen in Microsoft Windows Vista and Ofce 2007, study the documentation that came with your system and Microsoft Ofce applications. Be sure to take advantage of the Windows Vista training tools, including the Tablet PC tutorial, available from Microsoft. You can visit also the Wacom web site at www.wacom.com/vista for additional information on working with your Wacom pen in Windows Vista.

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UNINSTALLING CINTIQ

Follow the appropriate procedure below to remove the Wacom tablet software and Cintiq pen display from your system. Important: When you remove the Wacom tablet software from your system, your Wacom tablet will no longer operate with full tablet functionality but will continue to function as a mouse device. Windows: 1. Click on the Windows START button and open the CONTROL PANEL. 2. In the CONTROL PANEL window for
Windows Vista: click on UNINSTALL A PROGRAM. In the dialog box that appears, choose the WACOM TABLET option and click on the UNINSTALL button. Windows XP or XP x64: select ADD OR REMOVE PROGRAMS. In the ADD OR REMOVE PROGRAMS window, choose WACOM TABLET and click on the REMOVE button.

Wacom Digital Solutions Co., Ltd.
Gangnam Telepia B/D 9th Fl, 662-18 Yeoksam-dong, Gangnam-gu, Seoul, 135-080 Korea Telephone General: +82.2.557.3894 Fax: +82.2.557.3895
Wacom Australia Pty. Ltd.
Level 5, 18 Orion Rd, Lane Cove West NSW 2066, Australia Telephone General: +61.2.9422.6700 Fax: +61.2.9420.2272
Wacom Singapore Pte. Ltd. (Singapore)
3 Bishan Place, CPF Bishan Building #06-08 Singapore 579838 Telephone General: +65.6258.8640 Fax: +65.6258.8697
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UE-0387

B) C) D) E)

Installation Page 14
8. As necessary, configure the display control panel settings for the proper size and color resolution. See the Product specifications on page 59 for details about the maximum (native) resolution and other resolution sizes that can be used with Cintiq. The display size and color resolution may be constrained by the capabilities of your video card. Windows: If you are using Cintiq as a secondary display, you may first need to enable Cintiq in your display properties control panel. To fine-tune the display, see Adjusting the display on page 31. If using analog (VGA) mode, see Adjusting clock and phase (VGA only) on page 30. 9. After the LCD monitor portion of the installation is working to your satisfaction, move on to Step 2: pen tablet installation. For troubleshooting tips, see Troubleshooting on page 37. Notes: If your graphics card does not support the Cintiqs native resolution of 1280 x 800 pixels, check with your graphics card manufacturer for a driver update. Each Cintiq LCD panel is produced under stringent quality standards. Production techniques cannot guarantee an absolutely perfect display, and some panels may exhibit a certain number of pixels that show an incorrect color. See the Product specifications on page 59 for more information. If an image has fine striping (such as screen stripes), it may appear to flicker or display a moir pattern. Do not apply excessive pressure on the display screen surface, it may cause the appearance of a moir or pooling pattern. If this occurs, use less pressure on the display screen when working with the pen. When a still image is displayed for a long period of time, an after-image may remain for a short time. To prevent this, use a screen saver or other power management feature. To extend the life of the pen display backlight, set your computers power management to turn off the display when it is not in use for extended periods of time.

Installation Page 15

STEP 2: PEN TABLET INSTALLATION
In this step, Cintiq is installed as a pen tablet.

USB CABLE INSTALLATION

1. First plug the USB cable into the USB connector located on the converter unit. 2. Plug the other end of the cable into an available USB port on your computer or into a USB hub. Next, install the pen tablet software. See Software installation on page 17.
To USB port USB connector Computer

Installation Page 16

SOFTWARE INSTALLATION
Important: You MUST install the Wacom pen tablet driver software for correct pen-on-screen functionality. Save your work and close all open applications. Temporarily disable any virus protection programs. Insert the Wacom Pen Tablet Driver CD into your computers CD-ROM drive. If the software installer menu does not automatically display, double-click on the INSTALL icon located on the CD. Click INSTALL TABLET and follow the prompts to install the driver software. Reactivate your virus protection program. After completing the software installation, make sure you can use your pen on the Cintiq display screen to move the screen cursor. When you place the pen tip on the display screen, the screen cursor should immediately jump to a corresponding position approximately beneath the pen tip. Lift the pen tip and place it on the display screen surface in a different location. The screen cursor should again jump to the new position. This is known as absolute positioning, and enables you to position the screen cursor without having to drag your pen across the display screen surface. Be sure to check the Read Me file for updated information. If you have trouble installing Cintiq, see Troubleshooting on page 37. Notes: Driver installation automatically activates the new pen input functions available within Microsoft Windows 7, Vista, and Office 2007 or later (except for Windows 7 Starter and Home Basic, and Windows Vista Home Basic). Visit the Wacom web site at www.wacom.com/vista for additional information on using your Wacom pen in Windows. User-specific preferences are supported. After logging in, each user can customize their personal settings in the Wacom Tablet control panel. Switching to another user will automatically load the settings for that user. If the pen display does not respond properly or you lose cursor control, the pen display preferences may be corrupted. You can delete the current preference settings and return the pen display to its factory default condition. See the Software Users Manual for details on managing preferences. To uninstall the software driver, see Uninstalling Cintiq on page 58. Next, see Calibrating Cintiq on page 29 to precisely align the screen cursor to the pen tip.

Single step operation: Press and release your finger on either end of the Touch Strip to zoom, scroll, or issue the assigned keystroke function one step at a time.
Press and release for single step operation. Press and hold for continuous operation.
Continuous operation: Press and hold your finger on either end of the Touch Strip to continuously scroll. This is useful for scrolling through long documents or web pages.
See the electronic Software Users Manual for detailed information on customizing the Touch Strips.
Working with your Cintiq Page 23
SETTING UP YOUR WORK AREA
To minimize fatigue, organize your work area so you can work comfortably. Position Cintiq, the Grip Pen, and your keyboard so they are easily accessible without unnecessary reaching. The pen display and any other displays should be positioned so you can view them comfortably with a minimum of eyestrain. You may want to experiment with the rotation pivot and the different Cintiq stand height adjustments to determine what best fits your particular working style and tasks. Here are some other points to keep in mind: Take short breaks between tasks to stretch and relax your muscles. Use a gentle grip when working with the pen. Alternate tasks throughout the day. Maintain a good posture at all times. Minimize awkward postures and repetitive movements that cause discomfort. Change your position if you feel any discomfort due to your work position. Alternate between different modes of use.
Note regarding RSI: Wacom makes no representation, promise or guarantee that Wacom products will cure or prevent, in whole or in part, mouse-induced repetitive stress symptoms, injuries or conditions. Individual results may vary. Always obtain competent medical advice to determine the most appropriate treatment for your specific situation.
When the stand is closed, the pen display unit can be freely rotated on the pivot, just like a sheet of paper. This provides you with the freedom to adjust the display unit for the greatest comfort and accuracy of stroke while drawing or editing. Tips:
Fully open the stand when you want to work with Cintiq at a fixed incline. You may also find this a comfortable setting for working with Cintiq in a handheld or lap position.

OPENING THE CONTROL PANEL
To open the control panel, use the Cintiq pen on the pen display: Windows. Click on the Windows START button and choose ALL PROGRAMS. Then select WACOM TABLET and choose the WACOM TABLET PROPERTIES option. Macintosh. Open SYSTEM PREFERENCES from either the Dock, the Apple menu, or from the APPLICATIONS folder. Then click on the WACOM TABLET icon. You can begin customizing the pen display after opening the control panel. See Customization basics on page 28. Note: User-specific preferences are supported. After logging in, each user can customize their personal settings in the Wacom Tablet control panel. Switching to another user will automatically load the settings for that user.
LEARNING MORE ABOUT CINTIQ
See the electronic Software Users Manual for detailed information on customizing Cintiq. To view the manual, open the Wacom Tablet control panel and click on the HELP button. To read the Software Users Manual before installing Cintiq, first insert the Wacom Pen Tablet Driver CD into your computers CD-ROM drive. When the software menu appears, select the USERS MANUAL option. You will need Adobe Reader or another.pdf viewer to view the manual.

Customizing Page 27

CUSTOMIZATION BASICS
This manual describes only the basics of customizing Cintiq. For detailed information see the Software Users Manual. Open the Wacom Tablet control panel to customize your product. When you open the control panel, an icon for the GRIP PEN is displayed in the TOOL list and the appropriate tabs are displayed. To customize the pen, make changes to the tab controls. Experiment with different settings to find what works best for you. Any changes you make will take effect immediately, but you can always click DEFAULT to return to the factory settings. Note: Application-specific settings are for advanced users. This topic is covered in the Software Users Manual.
The upper portion of the control panel displays icons representing your pen display (TABLET), TOOL, and APPLICATION settings. Closes the control panel.
Tabs display customizable settings for the selected TOOL.
Choose FUNCTIONS to customize your ExpressKeys, Touch Strips, and Radial Menu settings. Choose GRIP PEN to customize your pen settings.

Displays an information dialog, including an option to access the DIAGNOSTICS dialog.
Resets the selected tab to its default settings.
Displays advanced options.
Displays the Software Users Manual.

Customizing Page 28

CALIBRATING CINTIQ
You must calibrate the pen display in order to align the screen cursor with the position of the pen on the display screen. This is required to compensate for viewing angle, and to adjust for parallax caused by the display screen cover glass and coating. Set Cintiq in its working position, then follow the procedure below.
Important: When using a VGA connection, make sure the Cintiq is properly adjusted before calibrating the tablet. See Adjusting the display on page 31 and Adjusting clock and phase (VGA only) on page 30. 1. Open the Wacom Tablet control panel. If more than one pen display is installed on your system, select the unit your are working with from the TABLET list. 2. Select GRIP PEN from the TOOL list and then select the CALIBRATE tab. 3. If you are working with multiple monitors, select the MONITOR corresponding to the Cintiq display. (Only monitors that are set to one of the resolutions supported by Cintiq will appear in the list.) 4. Click on the CALIBRATE. button to activate the calibration screen. 5. Hold the pen and position your head as you normally do when working with the pen display. Use the pen tip to click on the center of the crosshairs in the upper-left corner. 6. Then click on the center of the crosshairs that are displayed in the lower-right corner. 7. Test the alignment by positioning the pen at a few different points on the display. Click OK to accept the calibration. Click TRY AGAIN to recalibrate. Note: Be sure to read the directions in the calibration screen for detailed instructions and additional options. The calibration setting applies to all applications.

Crosshairs

Adjustment pattern for clock and phase. For details, see Adjusting clock and phase (VGA only) on page 30. Tip: If you prefer to see the screen cursor slightly offset from the actual position of the pen tip, calibrate by clicking on a spot showing that offset from the crosshairs. For example, to have the screen cursor appear 2.5 mm (1/10th of an inch) above and to the left of the pen tip, calibrate by clicking on a spot 2.5 mm (1/10th of an inch) below and to the right of the crosshairs.

Customizing Page 29

ADJUSTING CLOCK AND PHASE (VGA ONLY)
Some computers and video cards may not allow the auto-sync function to fully work when Cintiq is first connected. If some portion of text appears blurred, open the OSD menu, go to the VGA IMAGE menu, and select AUTO ADJUST. If the image is still blurred, adjust the clock and phase manually by following the procedure below. For optimal display quality, set your video card to the maximum (native) resolution that can be used with Cintiq. See Product specifications on page 59 for details. 1. In the Wacom Tablet control panel, select the CALIBRATE tab. 2. If you are working with multiple displays, be sure the option corresponding to Cintiq is selected in the MONITOR menu. 3. Click on the CALIBRATE. button to activate the calibration screen. 4. Using the OSD controls, open the OSD main menu. Select the IMAGE and CLOCK options. Then adjust the clock level so that the pattern of fine vertical stripes displays evenly. (For details on changing the OSD settings, see On Screen Display (OSD) settings on page 32.) 5. In the OSD menu select the IMAGE and PHASE options. Adjust the phase level so that the adjustment pattern shows clearly. 6. After completing these adjustments, exit the OSD menu. 7. Click on the CANCEL button or press ESC to exit the calibration screen.
Adjustment pattern for clock and phase.

Customizing Page 30

ADJUSTING THE DISPLAY
FACTORY PRESETS, AUTO-SYNC, AND COLOR CALIBRATION
Factory presets: For optimal display quality, set your video card to the maximum (native) resolution that can be used with Cintiq. See the Product specifications on page 59 for details. Auto-sync: Cintiq automatically synchronizes to the incoming signal. The auto-sync function sets the horizontal and vertical screen position, as well as clock and phase. Auto-sync will function between the supported horizontal and vertical frequency ranges. See Product specifications on page 59 for details. If Cintiq does not automatically synchronize with the incoming signal in VGA mode, open the OSD menu, select the VGA IMAGE menu option, and choose AUTO ADJUST to initiate display synchronization. Additional screen display adjustments can be made using the OSD controls. Color calibration: Changing the color, color temperature, contrast, brightness, or backlight from their default settings will invalidate the ICC color profile that was included on the driver CD.

Customizing Page 31

ON SCREEN DISPLAY (OSD) SETTINGS
The Cintiq OSD function enables you to adjust and optimize a variety of display settings at the touch of a button.
Make adjustments using the OSD controls located on the converter unit.
1. MENU button Press to open the OSD menu and to accept changes you make to the OSD settings. ENTER button Press to choose the highlighted menu option.

(left / down)

(right / up)
2. Selection buttons Use the up or down buttons to toggle between menu options, and to increase or decrease the value of a selected setting. (See the following pages for a detailed description of working with the OSD menu.) Note: All settings are automatically saved when the OSD menu closes and will be used the next time the unit receives a similar video signal. This is applicable to all display modes. If you make changes to the display appearance and cannot return to the original settings, go to the RESET menu and select the FACTORY RESET option to return Cintiq to its original factory defaults.

Customizing Page 32

The basic process for working with the OSD is as follows: Press the MENU button to open the OSD main menu. Press the up or down buttons to toggle between the main menu icons. Then press the ENTER button to choose the highlighted icon.
The Main Control icon displays a DVI or VGA identifier, depending on which video interface is currently in use.
Press the up or down buttons to toggle between menu options. Press the ENTER button to choose the highlighted option. Note that some options, such as POSITION, are not available when in DVI mode.
Press the up or down buttons to select a setting for adjustment. Press the ENTER button to choose the highlighted setting. Note that some settings may not be available when in DVI mode. Use the up or down buttons to increase or decrease the setting value. Press the MENU button to accept your changes. Note: After changing a setting, the OSD menu will automatically close after a few moments of inactivity. You can also continue to press MENU in order to back out of the OSD menu. All settings are automatically saved when the OSD menu closes. If you make changes to the display appearance and cannot return to the original settings, go to the RESET menu and select the FACTORY RESET option to return Cintiq to its original factory defaults. See the following pages for details about the OSD menu options.

Customizing Page 33

When you open the On Screen Display, the main menu icons are displayed.
Main Control. Provides options (DISPLAY, IMAGE, POSITION, and COLOR) that enable you to fine tune your display settings. See below for details. OSD Control. Provides options that enable you to customize the OSD menu. See next page. Reset. Returns the display parameters of the current mode to their factory default settings.
Language. Allows you to choose the language in which the OSD menu will be displayed.
DISPLAY menu options are as follows: BRIGHTNESS. Increases or decreases the image brightness. CONTRAST. Increases or decreases image contrast. Note that changes in contrast may affect color accuracy. BACKLIGHT. Increases or decreases the backlight brightness level.
Image menu options are as follows: SCALING. Enables you to choose how the image is displayed when working at resolutions below 1280 x 800. 1:1 displays the image at the actual resolution. FULL resizes the image to fill the whole screen. ASPECT resizes the image to fill as much of the screen as possible while maintaining the correct aspect ratio. AUTO ADJUST. (VGA only.) Choose this function to automatically optimize the display screen image. PHASE. (VGA only.) Synchronizes the signal timing of the pen display to that of your graphics card. Use this adjustment when you experience an unstable or flickering image, or horizontal distortion lines. CLOCK. (VGA only.) Changes the display data frequency to match that of your graphics card. Use this adjustment when you experience an unstable or flickering image, or vertical distortion lines.

Customizing Page 34

Position menu options (VGA only) are as follows: VERTICAL. Changes the vertical position of the image. To automatically adjust, use the AUTO ADJUST option. HORIZONTAL. Changes the horizontal position of the image. To automatically adjust, use the AUTO ADJUST option.
COLOR menu options are as follows: TEMPERATURE. Enables you to adjust the pen display color temperature. Provides color temperature settings for 6500 and 9300 Kelvin, as well as DIRECT and CUSTOM options. DIRECT displays the colors directly from the video card without any adjustment. RED, GREEN, BLUE. After selecting the CUSTOM color option, you can independently adjust the RED, GREEN, and BLUE display colors. Note: Manual changes made to the color settings will invalidate the Cintiq color profile.

Troubleshooting Page 37

2. If there is no display: Make sure that your computer is turned on. The power LED will light blue when the proper video signal is received, and orange if there is no video signal or if the computer is in a power saving mode. Verify that the Cintiq converter unit is properly connected to an active DVI-I, DVI-D, or VGA connector and that the DVI/VGA switch on the converter unit is set to the correct video setting. Check that your video card has been properly installed and is functional. If you have another display that is compatible with your video card, you can connect that display to the card in order to verify that the video card is operating correctly. 3. Verify that the tablet portion of Cintiq and the Grip Pen are working: Press the pen tip against the display and verify that the status LED lights blue. If the LED does not light, verify that Cintiqs USB cable is properly connected between the converter unit and an active USB port. If the cable is plugged into a USB hub, try plugging it directly into the USB port on your computer. Be sure that the USB port to which you are connecting has not been disabled. It may be necessary to check your system BIOS setting to verify that you have connected Cintiq to an active USB port. The status LED will light blue when Cintiq is registered as a USB device and the pen tip is pressed against the display. 4. Check the pen. If you cannot make a selection on the display screen with the pen: Test the pen by pressing the pen tip or the eraser against the surface of the pen display. The status LED should light blue. Now, without applying pressure to the pen tip but keeping the pen within 5 mm (0.2 inch) of the pen display surface, press the side switch. The status LED should again light blue. If the status LED does not light blue for these tests, be sure you are using the correct pen that came with Cintiq. See Testing controls and input tools on page 39 and Testing a pen on page 40 for more information. If you are still having problems, you may have a defective pen or pen display. After testing, use the Wacom Tablet control panel to reconfigure Cintiq for any custom settings you may originally have been using.

Troubleshooting Page 39

TESTING A PEN
1. While observing the POINTING DEVICE INFO column, bring your pen within 5 mm (0.2 inch) of the display screen. A value for PROXIMITY, the DEVICE NAME, DEVICE TYPE, and a DEVICE S/N (serial number) should be displayed. If you have more than one Cintiq unit connected to your system, be sure to select the unit for which you are testing a pen in the TABLET INFO column. 2. Move your tool along the tablet surface. The X and Y DATA values should change to reflect the tool position. 3. Test your pen switches. The Cintiq status LED should light blue each time you click with the tool tip, press the side switch, or press the tools eraser to the display screen. Press on the display screen surface with the tool tip the SWITCHES state and PRESSURE value should change. (PRESSURE should change from approximately 0% with no pressure applied to approximately 100% when full pressure is applied.) Next, press the side switch without pressing the tip to the tablet the SWITCHES state should change. (For the Grip Pen, do this for both positions of the DuoSwitch.)
Pen Airbrush Tip = 1, DuoSwitch (lower position) = 2, DuoSwitch (upper position) = 3, Eraser = 1 Tip = 1, Side Switch = 2, Eraser = 1
Press the tools eraser to the display screen the SWITCHES state and PRESSURE value should change. (PRESSURE should change from approximately 0% with no pressure applied to approximately 100% when full pressure is applied.) For the optional Airbrush, move the fingerwheel forward the WHEEL value should decrease to a value of approximately 0 when the fingerwheel is all the way forward. Move the fingerwheel backward the WHEEL value should increase to approximately 1000 when the fingerwheel is all the way back.
4. Test tilt for the x-axis by moving the pen from a vertical position toward the right; the X TILT value should change from approximately 0 to +60. Now move the tool to the left of vertical; the X TILT value should change from approximately 0 to -60. 5. Test the tilt for the y-axis by moving the pen from a vertical position toward the bottom of the tablet; the Y TILT value should change from approximately 0 to +60. Now move the tool toward the top of the tablet; the Y TILT value should change from approximately 0 to -60. 6. For the optional 6D Art Pen, test the rotation feature by placing the pen tip on the display screen surface and slowing rotating the pen on its axis. The ROTATION value should change as you rotate the pen. 7. When you are done, click on the CLOSE button to exit the dialog box.

Troubleshooting Page 49

Ink does not work correctly with Cintiq.
There may be a problem with the Ink preferences. Remove the damaged preference files as follows. They will be recreated when you enable handwriting recognition. 1. Open the SYSTEM PREFERENCES pane, choose SHOW ALL and select INK. Then turn off handwriting recognition. 2. From the GO menu, choose your HOME. Open the LIBRARY and PREFERENCES folders. Then remove the following preferences: COM.APPLE.INK.FRAMEWORK.PLIST COM.APPLE.INK.INKPAD.PLIST COM.APPLE.INK.INKPAD.SKETCH 3. Go back to SYSTEM PREFERENCES and INK, and then enable handwriting recognition. 4. Test the Ink function using your Wacom pen display and pen. If this procedure does not resolve your problem with Ink, contact Apple Support for further assistance. Wacom is not the software manufacturer for Ink and we are limited in our abilities to support a third-party software application.

Troubleshooting Page 50

TECHNICAL SUPPORT OPTIONS
If you have a problem with your Cintiq pen display, first check the Installation section in this guide to make sure the unit is installed correctly. Then review the Troubleshooting procedures. If you cannot find the answer in this guide, you may find updated information about your problem in the appropriate Read Me file for your platform (located on the Wacom Pen Tablet Driver CD). You can also check the product FAQs (Frequently Asked Questions) on the Wacom web site for your region. If you have an Internet connection you can download the latest software drivers from the Wacom web site for your region. See Obtaining driver downloads on page 52. If you cannot solve the problem and you think your Wacom product is not working properly, contact the Wacom support staff for the area where your product was purchased. See the Wacom tablet Read Me file, located on the Wacom Pen Tablet Driver CD, for contact information. When you call, you should be at your computer with the following information available: This manual. Pen display serial number. (See the label on the back of the unit.) Driver version number. (See the Wacom Pen Tablet Driver CD or click on the Wacom Tablet control panel About button.) The make and model of your computer, and operating system version number. The make, model, and connection type of your video card. A list of peripheral devices attached to your computer. The software application and version you were using when the problem occurred. The exact wording of any error message that appeared on your screen. What happened and what you were doing when the problem occurred. How you tried to solve the problem.

Appendix Page 53

REPLACING THE PEN TIP
The pen tip (nib) will wear with normal use. Excessive pressure will cause the nib to wear sooner. When the nib gets too short or develops a sharp edge, replace it with one of the extra nibs that came with the pen.
To remove the old nib: Clasp it with a Wacom nib extractor, pair of tweezers, needle-nosed plier, or similar instrument and pull the old nib straight out of the pen. Warning
To insert a new nib: Slide it straight into the barrel of the pen. Firmly push the nib until it stops. The new nib will slide into the correct position.
Choking hazard. Prevent children from swallowing the pen tip or side switch. The pen tip (nib) or side switch may accidentally be pulled out if children are biting on them.
If the pen nib wears and becomes angular, it may damage the coating on the Cintiq display screen. To avoid this, periodic nib replacement is recommended. Important: When the pen is not in use, place it in the pen stand or lay it flat on your desk. To maintain the sensitivity of your pen, do not store the tool in a container where it will rest on its tip or eraser.

Appendix Page 54

USING A MOUNTING FIXTURE
Cintiq can be attached to any mounting fixture conforming to the VESA 75 standard. This requires four M4 Regular screws (4 mm diameter with 0.7 mm pitch) with a clearance depth of no more than 6 mm. Exceeding the screw length may result in damage to the display.
Attaching to a fixture: 1. Turn off your computer and power off Cintiq. Disconnect the power cable from the converter unit, and then the Cintiq cable from the converter unit. 2. Close the Cintiq stand and place the unit face down on a flat, soft surface (such as a cloth spread across a desktop). 3. Firmly attach Cintiq to the fixture using four M4 Regular screws (4 mm diameter with 0.7 mm pitch). Important: Make sure the screw clearance depth does not exceed 6 mm, or the screws will damage the Cintiq.
When attaching Cintiq onto a VESA standard fixture, be sure to follow all instructions in the documentation supplied by the fixture manufacturer. If improperly secured, the unit could fall, resulting in damage to the unit or physical injury.

* Pen features supported in all versions of Windows 7 and Vista except Windows 7 Starter and Home Basic, and Windows Vista Home Basic.

Appendix Page 56

ABOUT THE WINDOWS TABLET PC INPUT PANEL
The Windows 7 or Vista Tablet PC Input Panel enables you to use handwriting or an on-screen keyboard to directly enter text with your Wacom pen. There are a number of ways to launch the Input Panel: Click on the Input Panel icon which appears when you move the screen cursor into a text entry area. Click on the Input Panel tab, located by default on the left edge of the display screen. Click on the Tablet PC Input Panel icon located on the Windows taskbar. If the icon is not visible, right-click on the taskbar, select TOOLBARS, and TABLET PC INPUT PANEL. To customize the Input Panel: 1. First open the Input Panel and then click on TOOLS in the menu bar. 2. Select OPTIONS to open the Input Panel Options dialog box. 3. Customize the Input Panel settings for the way you like to work. To learn more about using your Wacom pen in Microsoft Windows and Office 2007 or later, study the documentation that came with your system and Microsoft Office applications. Be sure to take advantage of the Windows training tools, including the Tablet PC tutorial, available from Microsoft. You can visit also the Wacom web site at www.wacom.com/vista for additional information on working with your Wacom pen in Windows.

Appendix Page 57

UNINSTALLING CINTIQ
Follow the appropriate procedure below to remove the Wacom tablet software and Cintiq pen display from your system. Important: When you remove the Wacom tablet software from your system, your Wacom tablet will no longer operate with full tablet functionality but will continue to function as a mouse device. Windows: 1. Click on the Windows START button and open the CONTROL PANEL. 2. In the CONTROL PANEL window for Windows 7 and Vista: click on UNINSTALL A PROGRAM. In the dialog box that appears, choose the WACOM TABLET option and click on the UNINSTALL button. Windows XP or XP x64: select ADD OR REMOVE PROGRAMS. In the ADD OR REMOVE PROGRAMS window, choose WACOM TABLET and click on the REMOVE button. 3. Follow the prompts to remove the tablet driver. (If prompted, enter your administrator login name and password.) 4. When the driver has been removed, shut down your system, power off your computer, and turn off Cintiq. When your computer and Cintiq are off, disconnect Cintiq from your computer. Macintosh: 1. From the GO menu, choose APPLICATIONS and open the WACOM TABLET folder. 2. Double-click on the REMOVE WACOM TABLET icon and select the REMOVE TABLET SOFTWARE button. Enter your administrator login name and password. 3. After the removal is completed, click OK. 4. Shut down your computer and turn off Cintiq. When your computer and Cintiq are off, disconnect Cintiq from your computer.

Appendix Page 70

CINTIQ EXCHANGE POLICY
Should your Cintiq Interactive Pen Display become defective during the warranty period, Wacom Europe GmbH offers an exchange program. Please follow the procedure described below and note the restrictions: Note: The Cintiq exchange program can only be offered for countries of the European Union with the exception of Malta, Cyprus, the Canary Islands, and the French Overseas Territories. Note: You must have registered your Cintiq Interactive Pen Display at Wacom Europe GmbH if you want to take advantage of the exchange program. If you believe your Cintiq Interactive Pen Display is defective, please contact our Technical Support Staff (see section Support Staff in this manual). Please have the serial number of the defective unit, an error description and a copy of your original invoice at hand. If our support staff agrees that your Cintiq is defective, you will be asked to give your address for picking up the defective unit. You will receive a refurbished Cintiq display unit in exchange for your defective unit. Note: The delivery time for the exchange unit varies between 2 and 5 work days, depending on the country it is shipped to. Pick-up service of the defective unit may be separate from the delivery of the exchange unit! Note: You will not get back the very same unit that you handed in! Should you prefer to get back the very same unit, please send in your defective Cintiq directly to your nearest Wacom office, or ask your local dealer or distributor. Note: Wacom Europe GmbH reserves the right to invoice for shipping, checking and refurbishing the sent-in Cintiq unit if a copy of the original invoice or the error description is missing, or if they do not correspond with the sent-in unit. Note: Wacom Europe GmbH reserves the right to invoice for the exchange unit if the defective unit has not arrived at Wacom Europe GmbH headquarters within 7 days after delivery of the exchange unit.
In any case you can send in your defective Cintiq to any Wacom office for repair, either directly or through your dealer or distributor, however the fast exchange program is only available as described above. Note: Wacom Europe GmbH reserves the right to change or cancel this service for all or some regions without further notice.

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Appendix Page 72

WACOM TECHNOLOGY CORPORATION
1311 SE Cardinal Court Vancouver, WA 98683 U.S.A. Telephone: +1.360.896.9833 Fax: +1.360.896.9724