WD ShareSpace Basic Setup. 11
Step 1: Connect WD ShareSpace to the Network. 11 Step 2: Access WD ShareSpace on the Network. 12
Backing Up Computers on a Network. 23
WD Anywhere Backup Overview. 23 Important Installation Notes. 23 Configuring WD Anywhere Backup. 28

Using Time Machine. 46

Setting up Time Machine. 46 Starting a Backup. 49 Restoring Backed-up Items. 49 Deleting the Entire Backup. 51 Changing Your Password. 52

MioNet Remote Access. 55

MioNet Overview. 55

Table of Contents - I

Remote Access Setup. 55 Using MioNet Web (after registration). 58
How to Play/Stream Video, Music & Photos. 65
Media Servers Overview. 65 Media Types Supported. 65 Media Storage. 66 Media Devices. 67 iTunes with WD ShareSpace. 74
External USB Drive Sharing & Backup. 76
Sharing Data on a USB Drive. 76 USB Auto Backup Feature. 76
Using WD Discovery (Windows Only). 79
WD Discovery Overview. 79 Mapping a Network Drive. 79 Browse Network Shares. 82 Desktop Shortcut Creation. 83 Turning Identify LED On or Off. 84 Automatically Updating WD Discovery. 85
Network Storage Manager: Basics. 87
Configuring WD ShareSpace. 87 WD ShareSpaces Network Storage Manager Features. 94 User Interface Overview. 95 Basic Mode. 96
Network Storage Manager: Advanced Mode. 108
System Tab. 109 Network Tab. 124 Storage Tab. 131 Media Tab. 149 Users Tab. 152 Status Tab. 160
Download Manager: Downloader. 164
Downloader Features. 165 User Interface Overview. 165

Table of Contents - II

HTTP/FTP Tab. 165 CTorrent Tab. 171

Replacing a Drive. 177

ESD precautions. 177

Troubleshooting. 182

Glossary. 190 Appendix. 195
Regulatory Compliance. 195 Environmental Compliance (China). 196 Warranty Information. 196 GNU General Public License (GPL). 197

Index. 198

Table of Contents - III

WD Service and Support

Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or email support service at support.wdc.com. If the answer is not available or, if you prefer, please contact WD at the best telephone number shown below. Your product includes 30 days of free telephone support during the warranty period. This 30-day period starts on the date of your first telephone contact with WD technical support. email support is free for the entire warranty period and our extensive knowledge base is available 24/7. To help us keep you informed of new features and services, remember to register your product online at https://www.wdc.com/register. Accessing Online Support Visit our product support website at support.wdc.com and choose from these topics: Downloads - Download drivers, software, and updates for your WD product. Registration - Register your WD product to get the latest updates and special offers. Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA Status, and Data Recovery Information. Knowledge Base - Search by keyword, phrase, or answer ID. Installation - Get online installation help for your WD product or software. Contacting WD Technical Support When contacting WD for support, have your WD product serial number, system hardware, and system software versions available.

AC adapter and power cords

Ethernet cable

Installation CD with application software and user manual

Quick Install Guide

Accessories
Visit shopwd.com (U.S. only) to view additional accessories like cables, power supplies, additional hard drives, and drive mounting rails for this product. Outside the U.S., visit support.wdc.com.

System Requirements

For optimum performance, the following system and network requirements are recommended. Compatibility may vary depending on users hardware configuration and operating system. Important: For highest performance and reliability, we recommend that you install the latest updates and service pack (SP). For Mac OS X, go to the Apple menu and select Software Update. For Windows, go to the Start menu and select Windows Update. Client computer Ethernet connection (network adapter) Operating system
Windows 2000/Windows XP/Windows Vista/Windows 7, Windows Server 2003/Windows Server 2008. Mac OS X Tiger, Leopard, Snow Leopard
Web browser (Internet Explorer 6.0 SP1 and later on Windows platforms supported by this product, Safari 2.0 and later on Mac platforms supported by this product, Firefox 2.0 and later on supported Windows and Mac platforms) Adobe Flash ActiveX 9 or higher (required for WD Discovery)

OVERVIEW - 6

Local network Router/switch (Gigabit required to maximize performance) Wide Area Network Broadband Internet connection required for remote access using MioNet

Pre-installation

Before unpacking and installing the system, select a suitable site for the system for maximum efficiency. Place the device in a site that is: Near a grounded power outlet Clean and dust free On a stable surface free from vibration Well-ventilated and away from sources of heat Secluded from electromagnetic fields from electrical devices such as air conditioners, radio, TV transmitters.
Recording Your WD Product Information
In the following table, write the serial number and model number of your new WD product found on the label on the bottom of the device. Also, write the purchase date and other notes such as your operating system and version. This information is necessary for setup and technical support.

You can now drag and drop files into the shared folders using Finder. 5. If you want to make the shared drive icon permanent on your desktop, create an alias. Following are two ways to do that:
Note: Before creating an alias, click Finder>Preferences and make sure Connected Servers is checked.
Click the item you wish to alias (e.g., Public share icon) and hold down the mouse button. Hold down the Cmd and Option keys simultaneously and drag the item to where you want the alias to appear. Instead of moving the original item, this creates an alias at the new location. Double-click the item you want to alias (e.g., the Public share icon), and then click File>Make Alias.
WD SHARESPACE BASIC SETUP - 19
The shared drive icon displays on your desktop.
Mac OS X Tiger 1. Turn on your computer and wait for the operating system to load. 2. Open Finder. Click Network and then double-click the WDShareSpace icon.
3. Type admin in both the Name and Password fields, and make sure the Remember this password in my keychain check box is selected. Click Connect.
WD SHARESPACE BASIC SETUP - 20
4. Make sure that Public is highlighted in the Select the volumes to mount list, and then click OK.
5. Double-click the Public icon that is now on your desktop to display three shared subfolders. You can now drag and drop files into the shared folders using Finder.
6. If you want to make the shared drive icon permanent on the desktop, create an alias. Following are two ways to create to do that:
Click the item you wish to alias and hold down the mouse button. Hold down the Cmd and Option keys simultaneously and drag the item to where you want the alias to appear. Instead of moving the original item, this creates an alias at the new location. Double-click the item you want to alias (e.g., the Public share icon), and then click File>Make Alias.
WD SHARESPACE BASIC SETUP - 21
The Public share icon displays on your desktop.
Congratulations! Your WD ShareSpace is now ready for use and is accessible as a drive letter in My Computer (Windows) or a shared drive icon on the desktop (Mac). You can now drag and drop files into your WD ShareSpace and move files from your WD ShareSpace to any computer in your network that has been set up according to the instructions above. This user manual contains information and instructions for all other basic and advanced WD ShareSpace device management functions, including: Backing up your computer (see Backing Up Computers on a Network on page 23) Accessing WD ShareSpace from a remote computer (see MioNet Remote Access on page 55) Playing and streaming media (see How to Play/Stream Video, Music & Photos on page 65) Using iTunes service (see iTunes with WD ShareSpace on page 74) Connecting a USB drive for additional storage and file exchange (see External USB Drive Sharing & Backup on page 76.) Configuring the WD ShareSpace device and network settings. You can:

The WD Anywhere Backup screen displays the progress of the backup.
BACKING UP COMPUTERS ON A NETWORK - 38
When the backup finishes, the Backup Complete screen appears.
Alternatively, close the screen, click the WD Anywhere Backup icon, and select Show backup status.
As files are backed up, a small notification window appears.
BACKING UP COMPUTERS ON A NETWORK - 39
Restoring a Backup Plan You can restore the files in your backup plan to a specified location in the event that you accidentally delete a file, want to compare file versions, or have lost all data due to a hard drive crash on your computer. 1. Click View and Restore.
2. Click a backup plan in the Select a Plan list, or to search for a backup plan, enter the name in the Search by File Name field and click Search. 3. Click the box next to the folders or files you want to restore. 4. From the Restore Files to list, select a location for your restored files and click the Restore button.
BACKING UP COMPUTERS ON A NETWORK - 40
Reactivating a Backup Plan You may reactivate an old backup plan if you want to continue backing up the files specified in that plan. 1. On the menu bar, click Actions>Reactivate Backup Plan.
2. The Reactivate wizard appears. Click Next.
3. Browse to select the location of the backup folder and click Next. 4. If you have more than one backup plan, select the one you want to reactivate and click OK.
5. Select the No, just reactivate the backup plan and start backing up option and click the Next button. Your backup plan will be reactivated, and your computer will back up files onto your selected backup destination.
BACKING UP COMPUTERS ON A NETWORK - 41
Important: If you select the Yes option, all the files in your backup up plan will be restored onto your computer. This will overwrite the files on your computer with the files from your backup plan. See Restoring a Backup Plan on page 40.

Editing a Backup Plan

Click the icons to add or remove files to and from backup plans, keep multiple revisions of files on hand for recall, remove entire plans, and view the backup log.
Change Selected Files Remove Backup Plan
Change Selected Settings Show Backup Log

Selecting a Backup Plan

If you have more than one backup plan, select the one you want by clicking in its box. A blue border surrounds the selected plan.
BACKING UP COMPUTERS ON A NETWORK - 42

Changing Selected Files

1. On the WD Anywhere Backup screen, click the Change Selected Files icon. (See Icons on page 42.) The WD Anywhere Backup Configuration screen appears.

Changing Your Password

You can change your default password for your WD ShareSpace to access Time Machine. To change your password: 1. Log in to the WD ShareSpace web user interface. (See Accessing WD ShareSpaces Network Storage Manager on page 92.) 2. Enter your username and password and click Login (default username and password are admin).

USING TIME MACHINE - 52

3. Click the Users button in Basic mode.
4. Click the icon to the right of the user name (WD_Backup).
5. When the Users page appears, enter your new password in the New and Confirm password fields and click Submit.

USING TIME MACHINE - 53

6. A confirmation message displays.

USING TIME MACHINE - 54

MioNet Remote Access

MioNet Overview

Remotely access your photos, music, documents, and videos from anywhere, anytime using MioNet secure remote access services from WD. MioNet makes remote file access and sharing seamless, simple and very secure. Just follow the steps to register your WD ShareSpace into your secure MioNet account. Then you can access your content from any web browser in the world with your unique username and password. MioNet also enables you to share a folder of pictures on your WD ShareSpace with friends (no upload required) or a folder of documents with your business colleagues. Invitees can only view the content you choose to share with them.

Remote Access Setup

WD ShareSpace comes with MioNet enabled by default. The Remote Access button enables you to control the MioNet service on the storage device. If MioNet is not already set up through the web, follow the instructions below. Windows 1. Turn on your computer and wait for the operating system to load. 2. Insert the WD ShareSpace software CD into the CD-ROM drive.
3. Windows Vista/Windows 7: Click Run setup.exe and then Allow. 4. Click Accept in the Terms of Agreement screen. 5. If you have connected the device properly as shown in the Connect screen on page 13, click Next.

3. Click Submit. Services The Services button on the Network tab home page allows you to set protocols for sharing files and folders on the device. The protocols include: Universal Plug and Play (UPnP) is a set of computer network protocols that simplifies the implementation of networks in the home by allowing devices to connect seamlessly. File Transfer Protocol (FTP) is a network protocol used to transfer data from
NETWORK STORAGE MANAGER: ADVANCED MODE - 125
one computer to another through a network. FTP is a popular choice for exchanging files independent of the operating systems involved. Network File System (NFS) is a network file system protocol that allows a user on a client computer to access files over a network as easily as if the network devices were attached to its local disks. Generally used on UNIX systems. Web Access Hypertext Transfer Protocol (HTTP) is a communications protocol for the transfer
of information on the intranet and the World Wide Web.
Hypertext Transfer Protocol over Secure Socket Layer or HTTPS is a
URL scheme used to indicate a secure HTTP connection. It is syntactically identical to the http:// scheme normally used for accessing resources using HTTP.
NETWORK STORAGE MANAGER: ADVANCED MODE - 126
To enable UPnP NAT Traversal for Web Access & FTP:
1. Click Enable in UPnP for Web Access & FTP. 2. Click Submit. The UPnP NAT Traversal combines with the UPnP feature and NAT feature. Universal Plug and Play (UPnP) is an architecture for pervasive peer-to-peer network connectivity of PCs and intelligent devices. The Network Address Translation (NAT) is used in gateway devices that form the boundary between the public Internet and the private LAN. As IP packets from the private LAN traverse the gateway, NAT translates a private IP address and port number to a public IP address and port number, tracking those translations to keep individual sessions intact.
To enable other network services:
1. Click Enable beside the desired network service. 2. If you selected FTP as your network service, click Yes to enable or click No to disable anonymous login, and then click Submit. 3. If you selected NFSas your network service, the IP allowed field appears. You will be prompted to enter the IP filters that are allowed for NFS service. Click Add to add a new IP filter, and then click Submit.
Note: In IP Allowed field of NFS service, '*' means allow all IP addresses. If you intend to allow specified IP addresses or range, please modify '*' in the IP Allowed field. Mount point for NFS share is /nfs/SHARENAME, Ex. /nfs/Public.
4. You can specify particular port numbers for HTTP, HTTPS, and FTP services respectively. Instead of selecting the Default radio button, you can specify the port number between 8000 and 10000 for each service.

To set up a workgroup name:
1. Click the Workgroup button on the Network tab home page. 1. Click Workgroup as the Mode option. 2. Enter a name for your workgroup in the Workgroup Name field. 3. Click Submit.
NETWORK STORAGE MANAGER: ADVANCED MODE - 128
To join a domain (Windows Server 2003 or Windows Server 2008):
1. Click Domain Member. 2. Enter the fully qualified domain name in the Domain Name field. 3. Enter the domain controller IP address in Domain Controller IP Address field. 4. Enter the domain administrator name in the Administrator field. 5. Enter the domain administrator password in the Administrator Password field.
Note: The local user and domain user share the same access control rights if the user name of the local and domain users are the same (FTP service excluded).

6. Click Submit.

When the process is complete, a confirmation message appears. If changes are made at the Active Directory server to either users or groups or both, you can manually update the list on the WD ShareSpace. (See Folder Share Permissions on page 156.)
Note: You can enable ADS to automatically update the WD ShareSpace. Contact WD Tech Support for more information on this procedure.
NETWORK STORAGE MANAGER: ADVANCED MODE - 129
Remote Access WD ShareSpace comes with MioNet enabled by default. The Remote Access button on the Network tab home page allows you to control the MioNet service on the storage device. If MioNet is not already installed on the client computer, follow the instructions under MioNet Remote Access on page 55.
Start/Stop MioNet - Shows Stop MioNet if MioNet is running; shows Start MioNet if MioNet is stopped. Restart MioNet - Stops MioNet if it is running and starts it again. Reset MioNet - Resets all MioNet account information on the ShareSpace. If the ShareSpace is registered to a MioNet account, that registration is erased so that the unit is now unregistered. This status displays in the upper right corner of the page. Any shares created by MioNet or MioNet users remain, and no data is lost. Access to these shares over the LAN requires the use of the MioNet username and password. MioNet service connection status
Started - MioNet service is started Stopped - MioNet service is stopped and will start on system restart. Disabled - MioNet service is disabled and will not start on system restart.
NETWORK STORAGE MANAGER: ADVANCED MODE - 130
MioNet Registration Status Unregistered - Not currently registered to a MioNet account Registered - Already registered to a MioNet account
Note: A mouse-over of the registration status shows the MioNet account name if the device is registered. To register with MioNet, go to: www.mionet.com/WDShareSpace. To register a new Web account with MioNet:
1. Click the Create MioNet account link in the note at the bottom of the page. The MioNet registration page displays. 2. Enter the registration information required and click Submit.

Note: Use the Manage Quota tab to enable quota globally, and use the DataVolume User Quota tab to enable quota per person.

To configure disk quota:

1. Select the volume you want to modify, and then click the Modify icon 2. Click Enable next to Quota Service to enable disk quota service.
3. Specify the grace period after which no additional drive space is provided. 4. Click Submit.
NETWORK STORAGE MANAGER: ADVANCED MODE - 146
DataVolume User Quota (or ExtendVolume User Quota)
The DataVolume User Quota (ExtendVolume User Quota) tab provides user quota information details and allows administrators to modify the user quota setting if two or more volumes are available.
To modify the user quota setting:
1. Select the volume you want to modify, and then click the Modify 2. Click Enable next to Quota Service to enable disk quota service. 3. Specify the quota size for the user. 4. Click Submit.
NETWORK STORAGE MANAGER: ADVANCED MODE - 147
Downloads The Downloads button on the Storage tab home page provides two tabsSetup Destination Share and Change Password. These tabs provide configuration options for selecting the Downloads target share and changing the Downloader login password. This login provides non-administrator users with a method to download files directly to the WD ShareSpace. For more information on how to use the Downloader utility, refer to Download Manager: Downloader on page 164.

Set up Destination Share

Use the Setup Destination Share tab to choose the target share for the Downloader utility. For more information on how to use the Downloader utility, refer to Download Manager: Downloader on page 164.
To set the destination share name for the Downloader:
1. On the Downloads page, click the Setup Destination Share tab. 2. Select the folder to share with others from the Destination Share list. 3. Click Submit.
Note: If no destination is selected, the download utility is disabled. For instructions on using the download utility, see Downloader Features on page 165.

Change Password

The Change Password tab allows you to change the Downloaders password.
To change the Downloaders password:
Note: The default password is downloader. The user name is always downloader.
1. On the Downloads page, click the Change Password tab. 2. Enter a password in the Change Password field. The maximum length of the password is 16, including alphabetic, numeric, underscore, space, and most

The System Logs record events that occur in the system. You can obtain information from the following conditions or errors that may occur in the system components and hardware or software components. System shutdown System reboot Factory default restore failed System temperature warning Disk SMART failure Volume failed or does not exist Volume space is full or close to 100% Unsafe removal of a USB mass storage device Resync volume failed
NETWORK STORAGE MANAGER: ADVANCED MODE - 161
The following types of events are logged: CriticalAn event such as fan failed, system temperature has exceeded the threshold level, Disk SMART failed, volume space is full or close to 100%, extend volume failed, or resync volume failed. When a critical event occurs the power/ system status LED lights up and the system record events in the System Log. WarningAn event that is not necessarily significant, but may indicate a possible future problem. An email or pop-up message alert notifies the user of the problem in the system. InformationAn event that describes the successful operation of an application, driver, or service.
The CIFS (Common Internet File System) tab displays logs of file and services requested on the device for connections that use this protocol.
NETWORK STORAGE MANAGER: ADVANCED MODE - 162
The FTP (File Transfer Protocol) tab displays logs of the requests and records transferred between the device and client computers for connections that use this protocol.

Settings

The Settings tab assigns the order and number of log entries that appear on the Logs page.
To configure the log settings:
1. On the Settings tab, click Show log entries in reverse order to display the most recent entries at the top. 2. Enter the number of entries you want to appear on the System, CIFS, and FTP logs.
NETWORK STORAGE MANAGER: ADVANCED MODE - 163
Download Manager: Downloader
Downloader has two powerful tools for managing downloads directly to the unit: HTTP/FTP and CTorrent. These tools are great for when you want to download very large or multiple large files from the Internet and do not want to sit and wait for the download to complete. All you have to do is identify the file/torrent you want to download from the Internet and set it in the Download function on your WD ShareSpace. Then you can walk away and let these tools do the rest. All the files/ torrents that you want to download are saved directly to your WD ShareSpace, and you do not even need to have your computer on. With a user-friendly interface, the Downloader supports multiple simultaneous downloads with various functions to manage downloads. Use Downloader to download files to the default share folder in the WD ShareSpace. If you choose not to use the default share folder, see To set the destination share name for the Downloader: on page 148. Accessing Downloader You can access Downloader by entering the systems web-based user interface. See Accessing WD ShareSpaces Network Storage Manager on page 92 for instructions. 1. In the Tool list, click Downloader. 2. Enter downloader in both the Administrator Name and Password fields and click Login.

DOWNLOAD MANAGER: DOWNLOADER - 167
icon to delete the download task.
3. Click OK, and then click OK again.
To change the order of the download queue:
1. Use the arrow buttons to change the order of download tasks or to make a task conditional on a previous task. 2. Select a task in the Tasks table, and then click Move Up 3. Click Submit. or Move Down.
Settings The Settings button on the HTTP/FTP tab enables you to set the download speed and create and schedule several download queues.
To customize the Downloader settings:
1. On the HTTP/FTP tab, click the Settings button to display the following page
DOWNLOAD MANAGER: DOWNLOADER - 168
2. Select a number to specify the maximum number of simultaneously running downloads in the Max. Running No. field. 3. Specify the integer value to limit the downloaded speed if you do not want to consume the entire available bandwidth in the Download Speed field. 4. Set up the proxy in the Proxy field to download files if your network environment does not allow making direct connections to an external network. 5. Click Enable next to Schedule to enable scheduled downloading time. The page expands:
DOWNLOAD MANAGER: DOWNLOADER - 169
6. Select rows, columns, or individual days and times during which downloading is allowed. Selections display in yellow. 7. Click Submit.
Note: In the example above a schedule displays because Schedule was enabled. Specify the desired schedule and click Submit.
DOWNLOAD MANAGER: DOWNLOADER - 170

CTorrent Tab

CTorrent can be used for downloading and uploading large files among peers without the strain on their computers normally experienced with standard Internet transfers. The person downloading the file receives pieces of the file from multiple people who have downloaded the entire file (seeders) or have only part of the file.
Note: If you wish to configure your router to forward CTorrent traffic to your WD ShareSpace, the CTorrent client uses TCP ports 2106 through 2706.
The CTorrent tab displays three buttons: Tasks, Settings, and Arrangement.
Tasks The Tasks button on the CTorrent tab displays information about each torrent and enables you to control torrent downloads.

To view a task:

1. Click the Tasks button on the CTorrent tab to display the following page:
DOWNLOAD MANAGER: DOWNLOADER - 171
The Tasks page displays the following information about each torrent: Torrent name File size Progress of download Download speed (KB per second) Upload speed (KB per second) Up/Down Ratio (A percentage that represents the amount of data uploaded divided by the amount of data downloaded.) Time Left Health

To delete a task:

You can delete a download task, but the system does not delete it from the WD ShareSpace data volume where it is stored. 1. Select the task on the Tasks tab. 2. Click the icon.
To start and stop a task:
When you first add a task, you must start the download. You can stop and resume the download at any time. 1. To start a download, select it and click the 2. To stop a download, select it and click the icon. icon.
DOWNLOAD MANAGER: DOWNLOADER - 174
Settings The Settings button on the CTorrent tab enables you to customize the amount of bandwidth used by a torrent download.
To customize CTorrent settings:
1. Click the Settings button on the CTorrent tab to display the following:
2. To set the speed of the download or upload, in the General Settings group:
(a) In Max DL Rate, enter the maximum rate at which the CTorrent should be downloaded (KB/sec). (b) In Max UL Rate, enter the maximum rate at which the CTorrent should be uploaded (KB/sec).
3. To automatically stop the download under specified conditions, in the Auto Stop CT Torrent Task group:
(a) To enable automatic stopping of the download under specified conditions, click the Enable check box. (b) In Stop Criterion, select whether the download should automatically stop when one of the conditions is met or only when all conditions are met. (c) In Share Ratio, enter the ratio (percentage) of the download completed to the upload completed that will trigger an automatic stop. (d) In Seed Number, enter the number of peers who have downloaded the entire file that will trigger an automatic stop. (e) In Seeding Time, enter how much longer after you have the entire file the download should stop.
DOWNLOAD MANAGER: DOWNLOADER - 175
Arrangement The Arrangement button on the CTorrent tab enables you to prioritize your downloads. The position of a torrent in the list determines its priority. 1. Click Arrangement on the CTorrent tab to display the following:
2. To change priority for a torrent, click the radio button next to it. 3. Click Move Up or Move Down to change its position in the list. 4. Repeat for any other torrents, as desired. 5. Click Submit to apply the changes.
DOWNLOAD MANAGER: DOWNLOADER - 176

Replacing a Drive

WD ShareSpace is a limited user-serviceable product which allows replacement of any or all internal hard drives in the enclosure. Important: The WD ShareSpace enclosure is designed to support only WD Caviar Green hard drive assemblies. Visit support.wdc.com and search the knowledge base article 2569 for detailed instructions on obtaining a replacement drive for this product. Use only WD hard drive assemblies of the same size or your warranty will be voided. An amber LED on the front of the drive denotes a faulty drive. For more information on LEDs, see page 9. For more information on drive status, do the following: 1. Open WD Discovery and select the unit. 2. Click Configure and log in. 3. Click the Advanced view and then click the Storage tab. 4. Click the Disk Management button. The Unassigned drive is the defective one. Note the drive number for reference if you need to replace a drive. In the event a fault occurs and you would like to service the device yourself, visit WD Technical Support at support.wdc.com and search the knowledge base article 2569 for detailed instructions on obtaining a replacement drive. When contacting Technical Support, have the following items ready: serial number of the device, date of purchase, and the serial number of the internal hard drive(s) which require replacement. Once you have received the replacement drive(s), follow the steps below to service the WD ShareSpace. Before getting started, power off the unit and disconnect all of its cables.

reset the system 182 Twonky Media server 150
UL 195 Underwriters Laboratories Inc. 195 uninterruptable power supply 122 UPnP NAT Traversal 127 UPS service 122 USB hard drive disconnect 143 format 143 USB sharing 76 USB shares 142 user account assign privilege 156 create 101, 153 delete 154 modify 154 users folder share permissions 156 folder shares 156 groups 155 USB shares 157 Using 58
volumes delete 135 manage 135 modify 134

Index 200

warranty 196 WD 184 WD Anywhere Backup configuration 28 WD Discovery buttons Browse Network Shares 82 Configure 88 Create Desktop Shortcut 83 Map Network Drives 79 Turn On/OFF Identify LED 84 WD service 196 WD ShareSpace configuration 87 WD TV Live HD Media Player 67 Windows configure MioNet 55 install WD Anywhere Backup 23 Windows Media Player 67 workgroups 128

Index 201

Information furnished by WD is believed to be accurate and reliable; however, no responsibility is assumed by WD for its use nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or patent rights of WD. WD reserves the right to change specifications at any time without notice. Western Digital, WD, the WD logo, Caviar, and MioNet are registered trademarks in the U.S. and other countries; and ShareSpace and WD Discovery are trademarks of Western Digital Technologies, Inc. Other marks may be mentioned herein that belong to other companies.
Western Digital 20511 Lake Forest Drive Lake Forest, California 92630 U.S.A.
2010 Western Digital Technologies, Inc. All rights reserved. 4779-705006-A05 Jan 2010

WD_ShareSpaceQIG.book Page 1 Tuesday, March 31, 2009 12:02 PM

WD ShareSpace

Network Storage System

Quick Install Guide

WD_ShareSpaceQIG.book Page 0 Tuesday, March 31, 2009 12:02 PM

WD Service and Support

Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at support.wdc.com. If the answer is not available or, if you prefer, please contact WD at the best telephone number shown below. Your product includes 30 days of free telephone support during the warranty period. This 30-day period starts on the date of your first telephone contact with WD technical support. E-mail support is free for the entire warranty period and our extensive knowledge base is available 24/7. To help us keep you informed of new features and services, remember to register your product online at https://www.wdc.com/register.

Accessing Online Support

Visit our product support website at support.wdc.com and choose from these topics: Downloads - Download drivers, software, and updates for your WD product. Registration - Register your WD product to get the latest updates and special offers. Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA Status, and Data Recovery Information. Knowledge Base - Search by keyword, phrase, or answer ID. Installation - Get online installation help for your WD product or software.
Contacting WD Technical Support
When contacting WD for support, have your WD product serial number, system hardware, and system software versions available.
North America English Spanish 800.ASK.4WDC (800.275.4932) 800.832.4778 Asia Pacific Australia China Hong Kong India Indonesia Japan Korea Malaysia Philippines Singapore Taiwan 6682/++9393 (MNTL)/(Reliance) (Pilot Line) +++6008/88 1908/++6008/+6008/++6008/+65 62430496

Europe (toll free)*

00800 ASK4 WDEU (00800 27549338) +++31 880062100
Europe Middle East Africa
* Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Spain,
Sweden, Switzerland, United Kingdom.

Kit Contents

About Your WD Product
Important: See the user manual located on the CD included in this kit for more detailed information on the use of WD ShareSpace.
Network storage system with two or four drives Installation CD with software and user manual Ethernet cable AC adapter Mounting rails (two-drive systems only) Quick Install Guide

Optional Accessories

For more information on optional accessories for this product, visit shopwd.com (U.S. only). Outside the U.S., visit support.wdc.com.

System

Windows 2000/XP/Vista; Mac OS X Tiger or Leopard Web browser (Internet Explorer 6.0 SP1 and later on Windows platforms supported by this product, Safari 2.0 and later on Mac platforms supported by this product, Firefox 2.0 and later on supported Windows and Mac platforms) Ethernet connection (network adapter, router, switch, or hub port) Adobe Flash ActiveX 9 or higher (required for WD Discovery) Broadband Internet connection recommended Note: Compatibility may vary depending on users hardware configuration and operating system. Important: For highest performance and reliability, it is recommended that you install the latest updates and service pack (SP). For Windows, go to the Start menu and select Windows Update. For Mac, go to the Apple menu and select Software Update.

Registering Your Product

Registering your device enables access to WD services such as news about your product, tips, and updates. Registration is quick and easy. Go to register.wdc.com and follow the instructions as prompted.

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Format and Configuration

WD ShareSpace is preformatted for maximum reliability as a RAID 5 volume (for four-drive systems) or for maximum capacity as a single large, spanned volume (for two-drive systems). In RAID 5, one quarter of the capacity is used to store parity information needed to restore data in the event of a drive failure. In a spanned volume, the capacity is equal to the total of all drives in the volume. To access the the maximum capacity using full four drives of this device, the RAID configuration must be reset to either RAID 0 or Span. For more information on how to set up RAID, see the full user manual on the software CD for more information on how to manage RAID on the network storage system.

Front and Rear View

Power button LED indicators Auto-backup button USB port 1 (Auto-backup)
Power port Reset button Ethernet port USB ports 2 and 3 Kensington security slot

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Step 1: Connect WD ShareSpace to the Network
1. Connect one end of the Ethernet cable into the Ethernet port located on the back of the unit. 2. Connect the other end of the Ethernet cable directly into a router or network switch port. 3. Connect the end of the adapter into the DC power supply socket located on the back of the unit. 4. Plug the AC adapter into an electrical outlet. The unit starts to power up as soon as power is applied. When power-up is complete, the LED on the power button displays a steady green light. Important: Wait for the WD ShareSpace to finish powering up (approximately three minutes) before configuring the device. During this time, do not press the power button.

Power Button

The power button turns the device on or off. To turn on the device, press the power button and hold down until the LED flashes once, then release. The LED remains off (up to 30 seconds) as the device powers up. Holding the button down for four seconds powers off the device.

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Step 2: Access WD ShareSpace on the Network
Follow the steps below to configure your network storage system and map a network drive in Windows 2000/XP/Vista using WD Discovery. Skip to page 5 for Macintosh Leopard instructions or page 6 for Macintosh Tiger instructions. Note: The WD Discovery application on the included CD should be installed on every PC in the local area network (LAN) from which you intend to access your WD ShareSpace. 7. Click Map Network Drive in the Things To Do list.

Windows 2000/XP/Vista

1. Turn on your computer and wait for the operating system to load. 2. Insert the software CD into the CD or DVD ROM drive. Note: If AutoPlay is disabled on your computer, you must install the utilities manually. Click Start>Computer (Windows Vista) or My Computer, and then doubleclick Setup.exe in the root directory of the CD. 3. Windows Vista: Click Run setup.exe, and then click Allow. 4. Click Accept in the Terms of Agreement screen. 5. If you have connected the device properly as shown in the Connect screen, click Next. 6. The Application Installer screen displays a list of options including software, documentation, and a registration link. Click WD Discovery Tool.

8. In the authentication screen, enter your User Name and Password. The default for both is admin.
9. When a message appears asking whether you want to map the drive automatically, click Yes.

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10. All share folders available on the device will be mapped as network drives automatically. Available drive letters are assigned backwards from Z. When mapping completes, the share folders appear as network drives in the WD Discovery screen.
3. Click Browse, and then double-click WD ShareSpace. 4. If the connection fails, click Connect As on the WDShareSpace screen that appears. 5. On the login screen, type admin in both the Name and Password fields, and make sure Remember this password in my keychain is selected. Click Connect.
11. Click Start>Computer (Windows Vista) or My Computer (Windows 2000/XP). The network drives appear. You can now drag and drop files into the network drive folders using My Computer or Windows Explorer. See the complete user manual on the CD for all other basic and advanced device management functions.
The Public, Download, and Configuration shares display.

Macintosh Leopard

1. Turn on your computer and wait for the operating system to load. 2. Open Finder and on the menu bar, click Go > Connect to Server. Note: Configuration is a read-only share containing only a Help file and the login page.

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6. Double-click the Public share to display the subfolders: Shared Music, Shared Pictures, and Shared Videos.
5. Type admin in both the Name and Password fields and select Remember this password in my keychain. Click OK.
7. For instructions on creating an alias to make the shared drive icon permanent on the desktop, go to support.wdc.com and search the knowledge base for answer ID 2541. 8. You can now drag and drop files into the shared folders using Finder. See the complete user manual on the software CD for all other basic and advanced device management functions.

6. Double-click the WD ShareSpace to display the Public, Download, and Configuration shares. 7. Double-click the Public share to display the subfolders: Shared Music, Shared Pictures, and Shared Videos.

Macintosh Tiger

1. Turn on your computer and wait for the operating system to load. 2. On the menu bar, click Go > Connect to Server. 8. For instructions on creating an alias to make the shared drive icon permanent on the desktop, go to support.wdc.com and search the knowledge base for answer ID 2541. 9. You can now drag and drop files into the shared folders using Finder. See the complete user manual on the software CD for all other basic and advanced device management functions.
3. Click Browse and double-click the WD ShareSpace. 4. On the Connect to Server screen, click Connect.

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Regulatory Compliance

FCC Class B Information
This device has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This unit generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. Any changes or modifications not expressly approved by WD could void the users authority to operate this equipment. The provided Ethernet cable must be used between the unit and network connection to comply with FCC Part 15 Class B and EN-55022 Class B.
GNU General Public License (GPL)
Firmware incorporated into this product includes third party copyrighted software licensed under the GPL (GPL Software). In accordance with the GPL: 1) the source code for the GPL Software may be obtained at support.wdc.com/ download/gpl; 2) you may re-use, re-distribute and modify the GPL Software; 3) with respect solely to the GPL Software, it is provided as is without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, to the extent permitted by applicable law; and 4) a copy of the GPL is included on the enclosed CD, may be obtained at www.gnu.org, and may also be found at support.wdc.com/ download/gpl.

Warranty Information

Obtaining Service
WD values your business and always attempts to provide you the very best of service. If this Product requires maintenance, either contact the dealer from whom you originally purchased the Product or visit our product support Web site at support.wdc.com for information on how to obtain service or a Return Material Authorization (RMA). If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return (i.e., one for which an RMA number has not been issued) will be returned to you at your expense. Authorized returns must be shipped in an approved shipping container, prepaid and insured, to the address provided on your return paperwork. Your original box and packaging materials should be kept for storing or shipping your WD product. To conclusively establish the period of warranty, check the warranty expiration (serial number required) via support.wdc.com. WD shall have no liability for lost data regardless of the cause, recovery of lost data, or data contained in any Product placed in its possession.

ICES/NMB-003 Compliance

Cet appareil de la classe B est conforme la norme NMB-003 du Canada. This device complies with Canadian ICES-003 Class B.

Safety Compliance

Approved for US and Canada. CAN/CSA-C22.2 No. 60950-1, UL 60950-1: Safety of Information Technology Equipment. Approuv pour les Etats-Unis et le Canada. CAN/CSA-C22.2 No. 60950-1 : Sret d'quipement de technologie de l'information. This product is intended to be supplied by a listed limited power source, double insulated, or direct plug-in power unit marked Class 2.

CE Compliance for Europe

Verified to comply with EN55022 for RF emission; Immunity, as applicable; and EN-60950 for Safety. EN-55024 for Generic

VCCI Notice (Japan only)

Limited Warranty
WD warrants that the Product, in the course of its normal use, will be free from defects in material and workmanship for a period of three (3) years, unless otherwise required by law, and will conform to WDs specification therefor. This limited warranty period shall commence on the purchase date appearing on your purchase receipt. WD shall have no liability for any Product returned if WD determines that the Product was stolen from WD or that the asserted defect a) is not present, b) cannot reasonably be rectified because of damage occurring before WD receives the Product, or c) is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external enclosures, including the mounting frame, unless the product is on the list of limited user-serviceable products and the specific alteration is within the scope of the applicable instructions, as found at support.wdc.com), accident or mishandling while in the possession of someone other than WD. Subject to the limitations specified above, your sole and exclusive warranty shall be, during the period of warranty specified above and at WDs option, the repair or replacement of the Product. The foregoing warranty of WD shall extend to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety (90) days from the date of shipment of a repaired or replaced Product, whichever is longer. The foregoing limited warranty is WDs sole warranty and is applicable only to products sold as new. The remedies provided herein are in lieu of a) any and all other remedies and warranties, whether expressed, implied or statutory, including but not limited to, any implied warranty of merchantability or fitness for a particular purpose, and b) any and all obligations and liabilities of WD for damages including, but not limited to accidental, consequential, or special damages, or any financial loss, lost profits or expenses, or lost data arising out of or in connection with the purchase, use, or performance of the Product, even if WD has been advised of the possibility of such damages. In the United States, some states do not allow exclusion or limitations of incidental or consequential damages, so the limitations above may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

This is a Class B product based on the standard of the Voluntary Control Council for Interference (VCCI) from information technology equipment. If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual.
MIC Notice (Republic of Korea only)
Class B Device 1 Please note that this device has been approved for non-business purposes and may be used in any environment, including residential areas.
Environmental Compliance (China)
Western Digital 20511 Lake Forest Drive Lake Forest, California 92630 U.S.A.
Western Digital, WD, and the WD logo are registered trademarks; and WD ShareSpace and WD Discovery are trademarks of Western Digital Technologies, Inc. Other marks may be mentioned herein that belong to other companies. Specifications subject to change without notice. 2009 Western Digital Technologies, Inc. All rights reserved. 4079-705010-101 Mar 2009

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