WF419AAW

Washing Machine

user manual

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features of your new VRT STEAM washer
1. VRT (Vibration Reduction Technology)
This Samsung washer performs smoothly at top spin speeds, minimizing noise and vibration.

2. Super capacity

Samsungs extra-large capacity laundry machine can wash a full set of your bedding, a kingsize comforter, or up to 26 bath towels in a single load. Since you dont have to do as many loads, you save time, money, water and energy.

3. Deep steam

The deep steam feature boosts cleaning performance and loosens grime and dirt, thus providing superior cleaning results.

4. Diamond drum

Take gentle care of your fabrics. With inside holes 36% smaller than those of conventional drums, the diamond drum prevents fabrics from sticking out and consequently being damaged.

5. Stylish design

The stylish design of this washer blends well with your environment.
6. Display & Center jog dial
The jog dial enables you to select cycles in both directions with ease, and the display is easy to use and understand.

7. DD Motor

The power to handle anything! Our direct-drive inverter motor delivers power right to the washer tub from a variable speed, reversible motor. A beltless direct-drive motor generates a higher spin speed of 1,200rpm for more effective, quiet operation. The washer also has fewer moving parts, meaning fewer repairs.

8. Sanitize

When selecting this cycle, the water heats to an extra high temperature to remove 99.9% of certain bacteria typically found on clothing, bedding, or towels. This certification is conducted by NSF International, an independent third-party testing and certification organization. Please check garment care label to avoid garment damage. Only sanitizing cycles have been designed to meet the requirements of this protocol for sanitization efficacy.
NSF Protocol P172 Sanitization Performance of Residential and Commercial, Family-Sized Clothes Washers
2_ Features of your new VRT STEAM washer
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9. Pedestal with storage drawer (Model No : WE357A7P/E/W/R)
An optional 15in.(38.1cm) pedestal is available to raise the washer for easier loading and unloading. It also offers a built-in storage drawer that can hold a 100 oz. bottle of detergent
10. Stacking (Model No : SK-3A1/XAA , SK-4A/XAA , SK-5A/XAA)
Samsung washer and dryer can be stacked to maximize usable space. An optional stacking kit is available for purchase from your Samsung retailer.
<Pedestal with Storage Drawers>

<Stacking>

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safety information

Congratulations on your new Samsung ActivFresh washer. This manual contains important information on the installation, use and care of your appliance. Please take time to read this manual to take full advantage of your washers many benefits and features.
WHAT YOU NEED TO KNOW ABOUT SAFETY INSTRUCTIONS
Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution, and care when installing, maintaining, and operating your washer.
IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS

WARNING

Hazards or unsafe practices that may result in severe personal injury or death. Hazards or unsafe practices that may result in minor personal injury or property damage. To reduce the risk of fire, explosion, electric shock, or personal injury when using your washer, follow these basic safety precautions:

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contents

INSTALLING YOUR WASHER

Unpacking your washer Overview of your washer BASIC LOCATION REQUIREMENTS Electrical Grounding Water Drain facility Flooring Location consideration Alcove or closet installation Important note to installer Loading your washer Getting started

OPERATING INSTRUCTIONS

WASHING A LOAD OF LAUNDRY
Overview of the control panel Child lock Garment+ My cycle Washing clothes using the cycle selector For ActivFresh washing Using steam wash Detergent use Features Cleaning the exterior Cleaning the interior Cleaning the dispensers Storing your washer Cleaning the debris filter Preserving the top cover and the front frame Check these points if your washer Information codes

MAINTAINING YOUR WASHER

TROUBLESHOOTING

APPENDIX

Fabric care chart Cycle chart Helping the environment Declaration of conformity Specification Warranty

WARRANTY

6_ Contents
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installing your washer

UNPACKING YOUR WASHER
Unpack your washer and inspect it for shipping damage. Make sure you have received all of the items shown below. If your washer was damaged during shipping, or you do not have all of the items, contact 1-800-SAMSUNG(726-7864). To prevent personal injury or strain, wear protective gloves whenever lifting or carrying the unit.
01 Installing your washer
Packing materials can be dangerous to children; keep all packing material (plastic bags, polystyrene, etc.) well out of the reach of children.

OVERVIEW OF YOUR WASHER

Hot water supply hose Cold water supply hose
Detergent drawer Control panel Power code(plug)
Drain Hose Tub Debris filter Drain tube Filter cover

Adjustable legs

Parts Supplied

Wrench

Bolt Hole Covers

Water Supply Hoses

Rubber Washers

Hose Guide

Plastic Zip Hose Tie

Manual Book

Tools Needed

Pliers

Flat screwdriver
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BASIC LOCATION REQUIREMENTS

Electrical

120 Volt 60 Hz 15 AMP fuse or circuit breaker Individual branch circuit serving only your washer is recommended. Your washer is equipped with a power cord. Never use an extension cord.

Grounding

ELECTRICAL GROUNDING IS REQUIRED ON THIS APPLIANCE.
This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a power cord having a three-prong grounding plug for use in a properly installed and grounded outlet.
Improper connection of the equipment-grounding conductor can result in a risk of electrical shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is properly grounded. Do not modify the plug provided with the appliance if it does not fit the outlet, have a proper outlet installed by a qualified electrician.
IMPORTANT SAFETY PRECAUTIONS
To prevent unnecessary risk of fire, electrical shock or personal injury, all wiring and grounding must be done in accordance with the National Electrical Code ANSI/FNPA, No. 70 Latest Revision and local codes and ordinances. It is the personal responsibility of the appliance owner to provide adequate electrical service for this appliance. Never connect ground wire to plastic plumbing lines, gas lines, or hot water pipes.
To correctly fill your washer in the proper amount of time, water pressure of 20-116psi(137800kPa) is required. Water pressure less than 20 psi(137kPa) may cause water valve failure, or may not allow the water valve to shut off completely. Or, it may extend the fill time beyond what your washer controls allow, resulting in your washer turning off. A time limit is built into the controls in the event of an internal hose becoming loose and flooding your home. The water faucets must be within 4 ft.(122cm) of the back of your washer for the inlet hoses provided with your washer. Accessory inlet hoses are available in various lengths up to 10 ft.(305cm) for faucets that are further away from the back of your washer. To avoid the possibility of water damage:
Have water faucets easily accessible. Turn off faucets when the washer is not in use. Periodically check that there is no leakage from the water inlet hose fittings.
Check all connections at the water valve and faucet for leaks.
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Drain facility
The recommended height of the standpipe is 18 in (46 cm). The drain hose must be routed through the drain hose clip to the standpipe. The standpipe must be large enough to accept the outside diameter of the drain hose. The drain hose is attached at the factory.

Flooring

01 Installing your washer For best performance, your washer must be installed on a solidly constructed floor. Wood floor may need to be reinforced to minimize vibration and/or unbalanced load situations. Carpeting and soft tile surfaces are contributing factors in vibration and may cause your washer to move slightly during the spin cycle. Never install your washer on a platform or weakly supported structure.

Location consideration

Do not install your washer in areas where water may freeze, since your washer will always maintain some water in its water valve, pump, and hose areas. This can cause damage the belts, the pump, hoses and other components.
Alcove or closet installation
MINIMUM CLEARANCES FOR CLOSET AND ALCOVE INSTALLATIONS:
Sides 1 In.(2.5 cm) Top 17 In.(43.2 cm) Rear 4 In.(10.2 cm) Closet Front 2 In.(5.1 cm) If the washer and dryer are installed together, the closet front must have at least 72 in(465 cm) of an unobstructed air opening. Your washer alone does not require a specific air opening.
Installing your washer _9
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IMPORTANT NOTE TO INSTALLER
Please read the following instructions carefully before installing your washer. These instructions should be retained for future reference. We recommend you hire a professional for installation of this washer.
STEP 1 Removing the Shipping Bolts
Before using your washer, you must remove the four shipping bolts from the back of the unit. 1. Loosen all the bolts with the supplied wrench. 2. Slide the bolt and spacer up and remove the bolt with the spacer through the hole in the rear wall of your washer. Repeat for each bolt. 3. Fill the holes with the supplied bolt hole covers (page 7). 4. Keep the shipping bolts and spacers for future use.
STEP 2 Selecting a Location
Before you install your washer, make sure the location: Has a hard level surface. Is away from direct sunlight. Has adequate ventilation. Will not freeze (below 32F or 0C). Is away from heat sources such as oil or gas. Has enough slack for the power cord. Doesnt have any carpeting that will obstruct ventilation openings.
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STEP 3 Installing your Washer
1. Place the drain hose in the drain facility. Be sure an airtight connection is NOT made between the drain hose and the standpipe. The standpipe must be at least 18in.(46 cm) high. Caution must always be exercised to avoid collapsing or damaging the drain hose. For best results, the drain hose should not be restricted in any way by elbows, couplings, or excessive lengths. For situations where the drain hose cannot be conveniently elevated to at least 18in.(46 cm), the drain hose must be supported.

Laundry tub

Hose retainer 96 Max 18 Min

GETTING STARTED

1. Load your washer. 2. Close the door.
Push the laundry into the drum completely to prevent the laundry from being caught in the door or from falling out of the drum.
3. Press the Power button. 4. Add detergent and additives to the dispenser (page 20~21). 5. Select the appropriate cycle and options for the load (page 14~16). 6. Press the Start/Pause button. 7. The Wash Indicator light will illuminate. 8. The estimated cycle time will appear in the display. The time may fluctuate to better indicate the time remaining in the cycle. The actual time required for a cycle may differ from the estimated time in the display depending on the water pressure, water temperature, detergent, and laundry. 9. Before your washer starts to fill, it will make a series of clicking noises to check the door lock and do a quick drain. When the cycle is complete, the door lock light will go out and End will appear in the display. DO NOT attempt to open the door until the door lock light is off. To add a forgotten item, see Loading your washer section (page 13). When your washer is restarted after a pause, expect a delay of up to 15 seconds before the cycle continues. Pressing Power button cancels the cycle and stops your washer. The pre wash, wash, rinse and spin indicator lights will illuminate during those portions of the cycle.
Operating instructions _13
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washing a load of laundry
OVERVIEW OF THE CONTROL PANEL
Load Sensing Wash Rinse Spin
Select the appropriate cycle for the type of load. This will determine the tumble pattern and spin speed for the cycle. To minimize wrinkling of your laundry, select the perm press cycle. Normal - For most fabrics including cottons, linens, and normally soiled garments. Heavy Duty - For sturdy, colorfast fabrics and heavily soiled garments. Perm Press - For wash-and-wear, synthetic fabrics, and lightly to normally soiled garments. Sanitize - For heavily soiled, colorfast garments. This cycle heats the water to 150F(65.6C) to eliminate bacteria. If Pause is selected during the heating portion of the sanitize cycle, your washer door will remain locked for your safety. Bedding - For bulky items such as blankets and sheets. When you are washing comforters, use liquid detergent. Deep steam - For heavily soiled, colorfast garments, this cycle provides high washing temperature and steam and is efficient in cleaning stains. Delicates - For sheer fabrics, bras, lingerie silk, and other handwash-only fabrics. For best results, use liquid detergent. Hand Wash - For handwashable, special care garments. Wool - For machine-washable wool. Loads should be under 8 pounds. The Wool course washes laundry by moving the wash tub horizontally to maintain the characteristics of the wool fibers and to prevent damaging the cloth. It then stops for a while to allow the laundry to soak in the water.This stop operation is not a problem. (You can only set the spin speed to 800 rpm and the water temperature to 40C.) It is recommended using a neutral detergent to prevent damage to the cloth and to improve the washing results.

03 Washing a load of laundry

Select Cycle Option

ActivFresh button
Temperature selection button

Spin selection button

Soil Level selection button
Steam selection button Start/Pause selection button Power button
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Child lock

A function that prevents children from playing with your washer. Once the Child Lock function is activated, the control panel cannot be activated, preventing children from playing with the washer.

ACTIVATING/DEACTIVATING

How It works:
If you want to activate/deactivate the Child Lock function, press the Spin and Soil Level buttons at the same time for 3 seconds. 1. Child Lock can be activated and deactivated while your washer is running. 2. Once you activate Child Lock, all controls (except for the Power button) will be locked until you deactivate Child Lock. 3. The Child Lock button will be lit while it is in effect. When buttons, other than the Power button, do not respond, please check if the Child Lock function is on.

Garment+

You can add or take out laundry items even after the wash has started, as long as the (Garment+) light is on. Pushing the Start/Pause button unlocks the door, unless the water is too hot or if there is too much water in your washer. If you are able to unlock the door and wish to continue the wash cycle, close the door and press the Start/Pause button.

My cycle

Allows you to activate your custom wash (temperature, spin, soil level, etc.) with onebutton convenience. By pushing the My Cycle button, you activate the settings used during the My Cycle mode. The My Cycle light will indicate activation. You can select all options as follows in the My Cycle mode. 1. Select cycle using the Cycle Selector dial. 2. After cycle selection, set each option. See page 28 for available option settings with each cycle. 3. Then, you can start My Cycle by pushing the Start/Pause button in My Cycle mode. The cycle and options you select will be displayed the next time you choose My Cycle. You can change the My Cycle settings by repeating the same process above. The last used setting will be displayed the next time you choose My Cycle.
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Washing clothes using the cycle selector
Your new washer makes washing clothes easy, using Samsungs Fuzzy Control automatic control system. When you select a wash program, the machine will set the correct temperature, washing time, and washing speed. 1. Almost no customers will have the washer hooked up via the sinks tap. 2. Press the Power button. 3. Open the door. 4. Load the articles of clothing one at a time loosely into the drum, without overfilling it. 5. Close the door. 6. Add detergent, softener, and pre-wash detergent (if necessary) into the appropriate compartments. Pre-wash is only available when selecting the Normal, PermPress, Sanitize, Bedding and Deep Steam cycles. It is only necessary if your clothing is heavily soiled(page 28). 7. Use the Cycle Selector to select the appropriate cycle according to the type of material: Normal, PermPress, Sanitize, Bedding, Delicates, Hand Wash, Wool, Quick Wash, Rinse + Spin, Spin Only, Deep Steam. The relevant indicators will illuminate on the control panel. 8. At this time, you can control the wash temperature, the number of rinse cycles, the spinning speed, and the delay time by pressing the appropriate Option button. 9. Press the Start/Pause button on the Cycle Selector and the wash will begin. The process indicator will light up and the remaining time for the cycle will appear in the display. 03 Washing a load of laundry

Pause Option

To unlock the door when the Garment+ LED is turned on, press the Start/Pause button. 1. Within 5 minutes of starting a wash, you can still add/remove laundry items to the wash. 2. Press the Start/Pause button to unlock the door. 3. The door cannot be opened when the water is too HOT or the water level is too HIGH. 4. After closing the door, press the Start/Pause button to restart the wash.
When the cycle is finished:
When the cycle is complete, End is displayed and the power remains on. The power is turned off in the following two cases. 1. When the Power button is pressed. 2. If the door is opened when End is displayed.
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FOR ACTIVFRESH WASHING
An increased consumer demand for energy-saving products prompted Samsung to develop a system to use silver, widely known for its antimicrobial properties, as a sanitizing agent in your washer. Pure silver atoms have an electron stripped away by electrolysis during the wash and rinse cycles, which releases up to 16 million trillion silver ions that then penetrate deep into the fabric to sanitize clothing (according to U.S. EPA Test Guideline DIS/TSS-13). It does not need hot water or bleach. Heres how it works: A grapefruit-sized device alongside the tub uses two pure silver plates the size of large chewing gum sticks as electrodes in the water inlet system. The resulting positively charged silver atoms - Silver ions (Ag+) -- are sprayed into the tub during the wash and final rinse cycle. During tests, this process removed more than 99.9% of bacteria. Extra delicate blouses, shirts, or even lingerie that cant be washed in hot water can now be sanitized effectively without the adverse effects of hot water. The silver plates can easily be replaced by a Service Technician if needed. To use : 1. Load the washer. 2. Press the Power button. 3. Select a Cycle by turning the Cycle Selection dial. 4. Press the ActivFresh button. 5. Add detergent in the dispenser tray for main washing, and add fabric softener up to the marked line. 6. Press the Start/Pause button. : The washer automatically selects optimal washing conditions by sensing the laundrys weight. FOR HOME USE ONLY COMMERCIAL USERS SHOULD NOTIFY THEIR LOCAL WASTE TREATMENT AUTHORITIES BEFORE USE The total number of silver cycles run by the washer is displayed when pushing the Signal button and the ActivFresh button simultaneously while the power is on. LU1 : less than 1000 cycles LU0 : 1000 cycles The total number of silver cycles run by the washer is displayed when pushing the Signal and ActivFresh buttons simultaneously while the power is on. You cannot choose the ActivFresh , spin only option with the Wool cycle.

USING STEAM WASH

The Steam Wash function injects steam directly into the laundry in the wash tub to increase the wash temperature and enhance the Soak effect, thus improving the wash performance. 1. Load the washer. 2. Press the Power button. 3. Turn the Cycle Selector and select a Steam Cycle. (The Deep Steam course automatically selects Steam.) 4. Press the Steam button. 5. Add detergent into the dispenser tray for a wash, and add fabric softener up to the marked line. 6. Press the Start/Pause button. : The washer automatically selects the optimal wash conditions by sensing the weight of the laundry. If steam wash is selected, steam is injected at the most effective time for the detected amount of laundry in order to maximize the effect of the steam.
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DETERGENT USE

Your washer is designed to use high efficiency (HE) detergents. For best cleaning results, use a high efficiency detergents such as Tide HE, Wisk HE, Cheer HE or Gain HE*. High efficiency detergents contain suds suppressors that reduce or eliminate suds. When fewer suds are produced, the load tumbles more efficiently and cleaning is maximized. Regular detergent is not recommended. Please use HE detergents only. Reducing the amount of detergent may reduce the cleaning quality. It is important to pretreat stains, sort carefully by color and soil level, and avoid overloading. * Brand names are trademarks of their respective manufacturers.

FEATURES

Automatic dispenser
Your washer has separate compartments for dispensing detergent and color-safe bleach, chlorine bleach, and fabric softener. All laundry additives are added to their respective compartments before starting your washer. The automatic dispenser MUST ALWAYS be in place before starting your washer. DO NOT open the automatic dispenser when your washer is running. To use: 1. Pull out the dispenser drawer on the left side of the control panel. 2. Add the recommended quantity of additive to the appropriate compartments with laundry additives, and be careful not to overfill or spill. 3. Slide the dispenser drawer carefully and completely back into the compartment.
Detergent compartment Pre wash compartment Detergent selector

Detergent compartment

CLEANING THE EXTERIOR

Turn off the water faucets after finishing the days washing. This will shut off the water supply to your washer and prevent the unlikely possibility of damage from escaping water. Leave the door open to allow the inside of your washer to dry out. 04 maintaining your washer Use a soft cloth to wipe up all detergent, bleach or other spills as they occur. Clean the following as recommended: Control Panel Clean with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not spray cleaners directly on the panel. Cabinet Clean with soap and water.

CLEANING THE INTERIOR

Clean the interior of your washer periodically to remove any dirt, soil, odor, mold, mildew, or bacterial residue that may remain in your washer as a result of washing clothes. Failure to follow these instructions may result in unpleasant conditions, including odors and/or permanent stains on your washer or laundry. Hard water deposits may be removed, if needed. Use a cleaner labeled washer safe.

CLEANING THE DISPENSERS

The Automatic Dispenser may need to be cleaned periodically due to laundry additive buildup. 1. Press the release lever on the inside of the dispenser and pull out. 2. Remove the Siphon Cap from the fabric softener and bleach compartments. 3. Wash all of the parts under running water. 4. Clean the dispenser recess with a soft brush. 5. Reinsert the Siphon Cap and push it firmly into place. 6. Push the dispenser back into place. 7. Run a Rinse & Spin cycle without any load in your washer.

Siphon cap

STORING YOUR WASHER
washers can be damaged if water is not removed from hoses and internal components before storage. Prepare your washer for storage as follows: Select the Quick Wash cycle and add bleach to the automatic dispenser. Run your washer through the cycle without a load. Turn the water faucets off and disconnect the inlet hoses. Unplug your washer from the electrical outlet and leave your washer door open to let air circulate inside the tumbler. If your washer has been stored in belowfreezing temperatures, allow time for any leftover water in your washer to thaw out before use.

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CLEANING THE DEBRIS FILTER
We recommend cleaning the debris filter when water does not drain well or the nd error message is displayed. 1. Open the filter cover by pressing and pulling the handle of the filter cover with your finger.

Filter cover

2. Unscrew the drain cap by turning it counterclockwise. 3. Hold the cap on the end of the drain tube and slowly pull it out about 6in.(15cm) and drain off all the water.

Step 1

Step 2

Drain cap

4. Remove the debris filter cap.

Debris filter cap

5. Wash any dirt or other material from the debris filter. Make sure the drain pump propeller behind the debris filter is not blocked.
6. To assemble the filter cap, align the projected part of the filter cap to your 12 oclock (on an imaginary clock) and turn it clockwise. 7. Replace the debris filter cap. 8. Replace the filter cover.
PRESERVING THE TOP COVER AND THE FRONT FRAME
Do not place any heavy or sharp objects or a detergent box on the washer. Keep them on the purchased pedestal or in a separate storage box.
This may scratch or damage the top cover of the washer. Since the entire washer has a high-gloss finish, the surface can be scratched or damaged. Therefore, avoid scratching or damaging the surface when using the washer.
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troubleshooting
CHECK THESE POINTS IF YOUR WASHER
PROBLEM Will not start. SOLUTION Has no water or not enough water. Has detergent remains in the automatic dispenser after the wash cycle is complete. Vibrates or is too noisy. Make sure the door is firmly closed. 05 troubleshooting Make sure your washer is plugged in. Make sure the water source faucets are open. Make sure to press the Start/Pause button to start your washer. Make sure the Child Lock is not activated (page 16). Before your washer starts to fill, it will make a series of clicking noises to check the door lock and do a quick drain. Check the fuse or reset the circuit breaker. Turn both faucets on fully. Make sure the door is tightly closed. Straighten the water inlet hoses. Disconnect hoses and clean screens. Hose filter screens may be clogged. Open and close the door, then press the Start/Pause button. Make sure your washer is running with sufficient water pressure. Make sure the Detergent Selector dial is in the upper position when using granular detergent. Make sure your washer is set on a level surface. If the surface is not level, adjust your washer feet to level the appliance. Make sure that the shipping bolts are removed. Make sure your washer is not touching any other object. Make sure the laundry load is balanced. Plug the power cord into a live electrical outlet. Check the fuse or reset the circuit breaker. Close the door and press the Start/Pause button to start your washer. For your safety, your washer will not tumble or spin unless the door is closed. Before your washer starts to fill, it will make a series of clicking noises to check the door lock and do a quick drain. There may be a pause or soak period in the cycle. Wait briefly and it may start. Check the screens on the inlet hoses at the faucets for obstructions. Clean the screens periodically.

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PROBLEM Fills with the wrong temperature water. SOLUTION Turn both faucets on fully. Make sure the temperature selection is correct. Make sure the hoses are connected to the correct faucets. Flush water lines. Check the water heater. It should be set to deliver a minimum 120F(49C) hot water at the tap. Also check the water heater capacity and recovery rate. Disconnect the hoses and clean the screens. The hose filter screens may be plugged. As your washer is filling, the water temperature may change as the automatic temperature control feature checks incoming water temperature. This is normal. While your washer is filling, you may notice just hot and/or just cold water going through the dispenser when cold or warm wash temperatures are selected. This is a normal function of the automatic temperature control feature as your washer determines the temperature of the water. Press the Start/Pause button to stop your washer. Your washer door will remain locked during the heating portion of the Sanitize Cycle. It may take a few moments for the door lock mechanism to disengage. Check the fuse or reset the circuit breaker. Straighten the drain hoses. Eliminate kinked hoses. If there is a drain restriction, call for service. Close the door and press the Start/Pause button. For your safety, your washer will not tumble or spin unless the door is closed. Use the High or Extra High spin speed. Use high efficiency detergent to reduce oversudsing. Load is too small. Very small loads (one or two items) may become unbalanced and not spin out completely. Make sure the door is firmly closed. Make sure all hose connections are tight. Make sure the end of the drain hose is correctly inserted and secured to the drainage system. Avoid overloading. Use high efficiency detergent to prevent oversudsing. Use high efficiency detergent to prevent over-sudsing. Reduce the detergent amount for soft water, small or lightly soiled loads. Non-HE detergent is NOT recommended.
Door locked or will not open.
Does not drain and/or spin.
Load is too wet at the end of the cycle.

Leaks water.

Has excessive suds.

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INFORMATION CODES

Information codes may be displayed to help you better understand what is occurring with your washer. CODE SYMBOL dc dL dS FL MEANING Unbalanced load prevented your washer from spinning. Door is unlocked when washer is running. Door is open when washer is running. Your washer failed to lock the door. Water temperature control problem. (Heater Control problem) LE Your washer has tried to fill but has not reached the proper water level. The door will not unlock. LO Motor not running properly. Your washer is not draining. Call for service. SOLUTION Redistribute the load, press the Start/Pause button. Press the Power button to turn off your washer, then restart the cycle. If the code reappears, call for service. Close the door tightly and restart the cycle. If the code reappears, call for service. Close the door tightly and restart the cycle. If the code reappears, call for service. Call for service. 05 troubleshooting

appendix _29

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warranty

Warranty

SAMSUNG ActivFresh WASHER LIMITED WARRANTY TO ORIGINAL PURCHASER This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS AMERICA, INC. (SAMSUNG) and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited warranty period of: One (1) year part and labor Two (2) years control panel parts Three (3) years stainless tub parts Five (5) years motor parts This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States. To receive warranty service, the purchaser must contact SAMSUNG for problem determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNGs authorized service center. SAMSUNG will provide in-home service during the warranty period at no charge, subject to availability within the contiguous United States. In-home service is not available in all areas. To receive in-home service, product must be unobstructed and accessible to the service agent. If service is not available, SAMSUNG may elect to provide transportation of the product to and from an authorized service center. SAMSUNG will repair, replace, or refund this product at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above. All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG. Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is longer.This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product and shall not apply to the following: damage that occurs in shipment; delivery and installation; applications and uses for which this product was not intended; altered product or serial numbers; cosmetic damage or exterior finish; accidents, abuse, neglect, fire, water, lightning, or other acts of nature or God; use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG that damage this product or result in service problems; incorrect electrical line voltage, fluctuations and surges; customer adjustments and failure to follow operating instructions, maintenance and environmental instructions that are covered and prescribed in the instruction book; product removal and reinstallation; problems caused by pest infestations. This limited warranty does not cover problems resulting from incorrect electric current, voltage or supply, light bulbs, house fuses, house wiring, cost of a service call for instructions, or fixing installation errors. SAMSUNG does not warrant uninterrupted or error-free operation of the product.

WF419AAW

Washing Machine

user manual

imagine the possibilities
Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at

www.samsung.com/register

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features of your new VRT STEAM washer
1. VRT (Vibration Reduction Technology)
This Samsung washer performs smoothly at top spin speeds, minimizing noise and vibration.

2. Super capacity

Samsungs extra-large capacity laundry machine can wash a full set of your bedding, a kingsize comforter, or up to 26 bath towels in a single load. Since you dont have to do as many loads, you save time, money, water and energy.

3. Deep steam

The deep steam feature boosts cleaning performance and loosens grime and dirt, thus providing superior cleaning results.

4. Diamond drum

Take gentle care of your fabrics. With inside holes 36% smaller than those of conventional drums, the diamond drum prevents fabrics from sticking out and consequently being damaged.

5. Stylish design

The stylish design of this washer blends well with your environment.
6. Display & Center jog dial
The jog dial enables you to select cycles in both directions with ease, and the display is easy to use and understand.

7. DD Motor

The power to handle anything! Our direct-drive inverter motor delivers power right to the washer tub from a variable speed, reversible motor. A beltless direct-drive motor generates a higher spin speed of 1,200rpm for more effective, quiet operation. The washer also has fewer moving parts, meaning fewer repairs.

8. Sanitize

When selecting this cycle, the water heats to an extra high temperature to remove 99.9% of certain bacteria typically found on clothing, bedding, or towels. This certification is conducted by NSF International, an independent third-party testing and certification organization. Please check garment care label to avoid garment damage. Only sanitizing cycles have been designed to meet the requirements of this protocol for sanitization efficacy.
NSF Protocol P172 Sanitization Performance of Residential and Commercial, Family-Sized Clothes Washers
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9. Pedestal with storage drawer (Model No : WE357A7P/E/W/R)
An optional 15in.(38.1cm) pedestal is available to raise the washer for easier loading and unloading. It also offers a built-in storage drawer that can hold a 100 oz. bottle of detergent
10. Stacking (Model No : SK-3A1/XAA , SK-4A/XAA , SK-5A/XAA)
Samsung washer and dryer can be stacked to maximize usable space. An optional stacking kit is available for purchase from your Samsung retailer.
<Pedestal with Storage Drawers>

<Stacking>

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safety information

Congratulations on your new Samsung ActivFresh washer. This manual contains important information on the installation, use and care of your appliance. Please take time to read this manual to take full advantage of your washers many benefits and features.
WHAT YOU NEED TO KNOW ABOUT SAFETY INSTRUCTIONS
Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution, and care when installing, maintaining, and operating your washer.
IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS

WARNING

Hazards or unsafe practices that may result in severe personal injury or death. Hazards or unsafe practices that may result in minor personal injury or property damage. To reduce the risk of fire, explosion, electric shock, or personal injury when using your washer, follow these basic safety precautions:

CAUTION

Do NOT attempt. Do NOT disassemble. Do NOT touch. Follow directions explicity. Unplug the power plug from the wall socket. Make sure the machine is grounded to prevent electric shock. Call the service center for help. Notice Read all instructions before using the appliance. With any equipment using electricity and moving parts, potential hazards exist. To safely operate this appliance, become familiar with its operation and be careful when using it. Install and store your washer inside, away from exposure to weather. Install and level your washer on a floor that can support its weight. Your washer must be properly grounded. Never plug it into an ungrounded outlet. See page 8 for more information on grounding your washer.

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To reduce the risk of fire or explosion:

Grounding

ELECTRICAL GROUNDING IS REQUIRED ON THIS APPLIANCE.
This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a power cord having a three-prong grounding plug for use in a properly installed and grounded outlet.
Improper connection of the equipment-grounding conductor can result in a risk of electrical shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is properly grounded. Do not modify the plug provided with the appliance if it does not fit the outlet, have a proper outlet installed by a qualified electrician.
IMPORTANT SAFETY PRECAUTIONS
To prevent unnecessary risk of fire, electrical shock or personal injury, all wiring and grounding must be done in accordance with the National Electrical Code ANSI/FNPA, No. 70 Latest Revision and local codes and ordinances. It is the personal responsibility of the appliance owner to provide adequate electrical service for this appliance. Never connect ground wire to plastic plumbing lines, gas lines, or hot water pipes.
To correctly fill your washer in the proper amount of time, water pressure of 20-116psi(137800kPa) is required. Water pressure less than 20 psi(137kPa) may cause water valve failure, or may not allow the water valve to shut off completely. Or, it may extend the fill time beyond what your washer controls allow, resulting in your washer turning off. A time limit is built into the controls in the event of an internal hose becoming loose and flooding your home. The water faucets must be within 4 ft.(122cm) of the back of your washer for the inlet hoses provided with your washer. Accessory inlet hoses are available in various lengths up to 10 ft.(305cm) for faucets that are further away from the back of your washer. To avoid the possibility of water damage:
Have water faucets easily accessible. Turn off faucets when the washer is not in use. Periodically check that there is no leakage from the water inlet hose fittings.
Check all connections at the water valve and faucet for leaks.
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Drain facility
The recommended height of the standpipe is 18 in (46 cm). The drain hose must be routed through the drain hose clip to the standpipe. The standpipe must be large enough to accept the outside diameter of the drain hose. The drain hose is attached at the factory.

Flooring

01 Installing your washer For best performance, your washer must be installed on a solidly constructed floor. Wood floor may need to be reinforced to minimize vibration and/or unbalanced load situations. Carpeting and soft tile surfaces are contributing factors in vibration and may cause your washer to move slightly during the spin cycle. Never install your washer on a platform or weakly supported structure.

Location consideration

Do not install your washer in areas where water may freeze, since your washer will always maintain some water in its water valve, pump, and hose areas. This can cause damage the belts, the pump, hoses and other components.
Alcove or closet installation
MINIMUM CLEARANCES FOR CLOSET AND ALCOVE INSTALLATIONS:
Sides 1 In.(2.5 cm) Top 17 In.(43.2 cm) Rear 4 In.(10.2 cm) Closet Front 2 In.(5.1 cm) If the washer and dryer are installed together, the closet front must have at least 72 in(465 cm) of an unobstructed air opening. Your washer alone does not require a specific air opening.
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IMPORTANT NOTE TO INSTALLER
Please read the following instructions carefully before installing your washer. These instructions should be retained for future reference. We recommend you hire a professional for installation of this washer.
STEP 1 Removing the Shipping Bolts
Before using your washer, you must remove the four shipping bolts from the back of the unit. 1. Loosen all the bolts with the supplied wrench. 2. Slide the bolt and spacer up and remove the bolt with the spacer through the hole in the rear wall of your washer. Repeat for each bolt. 3. Fill the holes with the supplied bolt hole covers (page 7). 4. Keep the shipping bolts and spacers for future use.
STEP 2 Selecting a Location
Before you install your washer, make sure the location: Has a hard level surface. Is away from direct sunlight. Has adequate ventilation. Will not freeze (below 32F or 0C). Is away from heat sources such as oil or gas. Has enough slack for the power cord. Doesnt have any carpeting that will obstruct ventilation openings.

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STEP 3 Installing your Washer
1. Place the drain hose in the drain facility. Be sure an airtight connection is NOT made between the drain hose and the standpipe. The standpipe must be at least 18in.(46 cm) high. Caution must always be exercised to avoid collapsing or damaging the drain hose. For best results, the drain hose should not be restricted in any way by elbows, couplings, or excessive lengths. For situations where the drain hose cannot be conveniently elevated to at least 18in.(46 cm), the drain hose must be supported.

Laundry tub

Hose retainer 96 Max 18 Min

Stand pipe

Tie strap

96 Max 18 Min

2. Insert a new rubber washer (supplied) into each end of the inlet hoses. Firmly seat the washers in the couplings.

Rubber Washer

3. Check the inlet hose to ensure a washer is inside each fill hose. Thread the inlet hoses to the HOT and COLD faucet connections. On the other end of the hose, check for one rubber washer per hose and install each fill hose to the water valve. Make sure the hose with the Hot printed line is attached to the HOT faucet. Tighten by hand until snug, then two-thirds of a turn with pliers. For correct water use, connect both HOT and COLD water valves. If either or both are not connected, an nF (no fill) error can occur. 4. Turn on the HOT and COLD water supply and check all connections at the water valve and the faucet for leaks.

Cold printed

Hot printed
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5. Plug the power cord into a 3-prong, well grounded 120 volt 60 Hz approved electrical outlet protected by a 15-amp fuse or comparable circuit breaker. Your washer is grounded through the third prong of the power cord when plugged into a three-prong grounded receptacle. 6. Slide your washer into position. 7. Level your washer by turning the leveling legs in or out as necessary by hand or by using the wrench included with your washer. When your washer is level, tighten the locking nuts using the wrench or (-) flathead screwdriver. Your washer must be leveled on all four sides. A carpenters level should be used on all four corners of your washer. Its a good idea after the first dozen washes to recheck your washers levelness.
Locking Nut Levelling Leg
Avoid damage to the legs. Do not move the washer unless the locking-nuts are fastened to the bottom of the washer.
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operating instructions

LOADING YOUR WASHER

You can fill the tub with dry, unfolded clothes; but DO NOT OVERLOAD the tub. Overloading may reduce washing efficiency, cause excess wear, and possibly cause creasing or wrinkling of the load. 02 Operating instructions Wash delicate items such as bras, hosiery, and other lingerie in the delicates cycle with similar lightweight items. When washing big bulky items or a few smaller items that dont fill the tub completely a rug, a pillow, stuffed toys, or one or two sweaters, for example add a few towels to improve tumbling and spin performance. During the spin cycle, the washer may add additional water to redistribute the excessive imbalance inside the drum. When washing heavily soiled loads, do not overload your washer in order to assure good cleaning results. To add a forgotten item: 1. Press the Power button. 2. Press the Start/Pause button. 3. Wait for the door lock light to go out (Immediately). 4. Add the item, close the door, and press the Start/Pause button. The door safety state continues for 15 seconds and the cycle is restarted. To ensure thorough cleaning, add items within five minutes of starting the wash cycle. Try washing bedding, towels, undergarments, and other articles that usually have close body contact using the ActivFresh Option, which sanitizes using cold water.

GETTING STARTED

1. Load your washer. 2. Close the door.
Push the laundry into the drum completely to prevent the laundry from being caught in the door or from falling out of the drum.
3. Press the Power button. 4. Add detergent and additives to the dispenser (page 20~21). 5. Select the appropriate cycle and options for the load (page 14~16). 6. Press the Start/Pause button. 7. The Wash Indicator light will illuminate. 8. The estimated cycle time will appear in the display. The time may fluctuate to better indicate the time remaining in the cycle. The actual time required for a cycle may differ from the estimated time in the display depending on the water pressure, water temperature, detergent, and laundry. 9. Before your washer starts to fill, it will make a series of clicking noises to check the door lock and do a quick drain. When the cycle is complete, the door lock light will go out and End will appear in the display. DO NOT attempt to open the door until the door lock light is off. To add a forgotten item, see Loading your washer section (page 13). When your washer is restarted after a pause, expect a delay of up to 15 seconds before the cycle continues. Pressing Power button cancels the cycle and stops your washer. The pre wash, wash, rinse and spin indicator lights will illuminate during those portions of the cycle.

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washing a load of laundry
OVERVIEW OF THE CONTROL PANEL
Load Sensing Wash Rinse Spin
Select the appropriate cycle for the type of load. This will determine the tumble pattern and spin speed for the cycle. To minimize wrinkling of your laundry, select the perm press cycle. Normal - For most fabrics including cottons, linens, and normally soiled garments. Heavy Duty - For sturdy, colorfast fabrics and heavily soiled garments. Perm Press - For wash-and-wear, synthetic fabrics, and lightly to normally soiled garments. Sanitize - For heavily soiled, colorfast garments. This cycle heats the water to 150F(65.6C) to eliminate bacteria. If Pause is selected during the heating portion of the sanitize cycle, your washer door will remain locked for your safety. Bedding - For bulky items such as blankets and sheets. When you are washing comforters, use liquid detergent. Deep steam - For heavily soiled, colorfast garments, this cycle provides high washing temperature and steam and is efficient in cleaning stains. Delicates - For sheer fabrics, bras, lingerie silk, and other handwash-only fabrics. For best results, use liquid detergent. Hand Wash - For handwashable, special care garments. Wool - For machine-washable wool. Loads should be under 8 pounds. The Wool course washes laundry by moving the wash tub horizontally to maintain the characteristics of the wool fibers and to prevent damaging the cloth. It then stops for a while to allow the laundry to soak in the water.This stop operation is not a problem. (You can only set the spin speed to 800 rpm and the water temperature to 40C.) It is recommended using a neutral detergent to prevent damage to the cloth and to improve the washing results.

Cycle Selector

The wool wash cycle of this machine has been approved by Woolmark for the washing of machine washable Woolmark products provided that the products are washed according to the instructions on the garment label and those issued by the manufacturer of this washing machine, M0904. Quick Wash - For lightly soiled garments needed quickly. Rinse + Spin - Use for loads that need rinsing only or to add rinse-added fabric softener to a load. Spin Only - Provides a spin to remove more water.

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Digital graphic display
Displays the remaining cycle time, all cycle information, and error messages. Press these buttons to select different cycle options. Pre Wash - To use this feature add detergent to the pre wash section of the detergent compartment. When turned on, the washer fills with cold water and detergent, tumbles, then drains and advances to the selected wash cycle. Some cycles cannot be selected with with this option (page 28). * You cannot select the prewash option in the delicate, wool, quick wash hand wash, rinse+spin, and spin only cycles. Extra Rinse - Add an additional rinse at the end of the cycle to more thoroughly remove laundry additives and perfumes. Extended Spin - Add additional time to remove more water from loads. My Cycle - Choose your favorite cycle including temperature, spin, soil level, option, etc. Delay Start - Any cycle can be delayed for up to 24 hours in one-hour increments. Displayed hour indicates the time at which the wash will be started. Signal On/Off - Press the button to increase or decrease the end of cycle signal volume or turn off the signal. Press this button to sanitize your laundry in cold water. Active silver ions are produced from pure silver plates by the process of electrolysis and released into the wash water effectively sanitizing your wash, even in cold water, without bleach. The ActivFresh system sanitizes while using 92% less energy use than traditional heat sanitization. Press the button repeatedly to cycle through the different water temperature options. Extra Hot/Cold - Heavily soiled, colorfast items. Only available with the Sanitize cycle. Hot/Cold - Whites and heavily soiled, colorfast items. Warm/Warm - Colorfast items. When warm rinse is selected, only the final rinse will be warm. The other rinses will be cold to conserve energy. Warm/Cold - Moderately soiled, colorfast items; most wrinkle-free items. Cold/Cold - Brightly colored, very lightly soiled items. Press the button repeatedly to cycle through the different spin speed options. Extra High - Removes more water from loads during spin. To minimize wrinkling of wrinkle-free and no-iron fabrics, DO NOT use the Extra High spin option for these loads, nor overload your washer. High - Use for underwear, t-shirts, jeans and sturdy cottons. Medium - Use for jeans, wrinkle-free or wash-and-wear items and synthetics. Low - Use for delicate items needing a slow spin speed. No Spin - Drains your washer without spinning. Use for extremely delicate items that cannot tolerate any spin. Press the button to select the Soil Level/washing time. (Heave Normal Light) Heavy - For heavily soiled loads. Normal - For moderately soiled loads. This setting is best for most loads. Light - For lightly soiled loads. Press this button to use steam. steam care is available with Heavy Duty, Normal, Perm Press, Sanitize, Bedding cycles. For heavily soiled, colorfast garments. Steam care improves stain treatment and use less water of each cycle (page 28). Press to pause and restart programs. Press once to turn your washer on, press again to turn your washer off. If the washer is left on for more than 10 minutes without any buttons being touched, the power automatically turns off.

03 Washing a load of laundry

Select Cycle Option

ActivFresh button
Temperature selection button

Spin selection button

Soil Level selection button
Steam selection button Start/Pause selection button Power button
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Child lock

A function that prevents children from playing with your washer. Once the Child Lock function is activated, the control panel cannot be activated, preventing children from playing with the washer.

ACTIVATING/DEACTIVATING

How It works:
If you want to activate/deactivate the Child Lock function, press the Spin and Soil Level buttons at the same time for 3 seconds. 1. Child Lock can be activated and deactivated while your washer is running. 2. Once you activate Child Lock, all controls (except for the Power button) will be locked until you deactivate Child Lock. 3. The Child Lock button will be lit while it is in effect. When buttons, other than the Power button, do not respond, please check if the Child Lock function is on.

Garment+

You can add or take out laundry items even after the wash has started, as long as the (Garment+) light is on. Pushing the Start/Pause button unlocks the door, unless the water is too hot or if there is too much water in your washer. If you are able to unlock the door and wish to continue the wash cycle, close the door and press the Start/Pause button.

My cycle

Allows you to activate your custom wash (temperature, spin, soil level, etc.) with onebutton convenience. By pushing the My Cycle button, you activate the settings used during the My Cycle mode. The My Cycle light will indicate activation. You can select all options as follows in the My Cycle mode. 1. Select cycle using the Cycle Selector dial. 2. After cycle selection, set each option. See page 28 for available option settings with each cycle. 3. Then, you can start My Cycle by pushing the Start/Pause button in My Cycle mode. The cycle and options you select will be displayed the next time you choose My Cycle. You can change the My Cycle settings by repeating the same process above. The last used setting will be displayed the next time you choose My Cycle.

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Pre wash compartment

When using the Pre Wash option, detergent should be added to both the Pre Wash compartment and the detergent compartment. The detergent will automatically be dispensed during Pre Wash. If high efficiency (HE) detergent is used, add 1/3 of the recommended amount to the Pre Wash compartment and 2/3 of the recommended amount to the detergent compartment.

Bleach compartment

(Liquid chlorine bleach only) 1. Add chlorine bleach to the bleach compartment. DO NOT exceed the MAX FILL line. 2. Avoid splashing or overfilling the compartment. 3. Your washer automatically dispenses bleach into the tub at the appropriate time. 4. The dispenser automatically dilutes liquid chlorine bleach before it reaches the wash load. Never pour undiluted liquid chlorine bleach directly onto the load or into the tub. It is a powerful chemical and can cause fabric damage, such as weakening of the fibers or color loss, if not used properly. If you prefer to use colorsafe, nonchlorine bleach, add it to the appropriate detergent compartment. DO NOT pour colorsafe bleach into the Bleach compartment.
Fabric Softener compartment Bleach compartment
Fabric softener compartment
1. Pour the recommended amount of liquid fabric softener into the softener compartment. For smaller loads, use less than one capful. 2. Fabric softener should be diluted with water until it reaches MAX FILL in the compartment. 3. The dispenser automatically releases liquid fabric softener at the proper time during the rinse cycle. Use the softener compartment ONLY for liquid fabric softeners. DO NOT use a Downy Ball* in the Fabric softener compartment of this washer. It will not add fabric softener at the appropriate time. Use the detergent compartment. Brand names are trademarks of their respective manufacturers.
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maintaining your washer

CLEANING THE EXTERIOR

Turn off the water faucets after finishing the days washing. This will shut off the water supply to your washer and prevent the unlikely possibility of damage from escaping water. Leave the door open to allow the inside of your washer to dry out. 04 maintaining your washer Use a soft cloth to wipe up all detergent, bleach or other spills as they occur. Clean the following as recommended: Control Panel Clean with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not spray cleaners directly on the panel. Cabinet Clean with soap and water.

CLEANING THE INTERIOR

Clean the interior of your washer periodically to remove any dirt, soil, odor, mold, mildew, or bacterial residue that may remain in your washer as a result of washing clothes. Failure to follow these instructions may result in unpleasant conditions, including odors and/or permanent stains on your washer or laundry. Hard water deposits may be removed, if needed. Use a cleaner labeled washer safe.

CLEANING THE DISPENSERS

The Automatic Dispenser may need to be cleaned periodically due to laundry additive buildup. 1. Press the release lever on the inside of the dispenser and pull out. 2. Remove the Siphon Cap from the fabric softener and bleach compartments. 3. Wash all of the parts under running water. 4. Clean the dispenser recess with a soft brush. 5. Reinsert the Siphon Cap and push it firmly into place. 6. Push the dispenser back into place. 7. Run a Rinse & Spin cycle without any load in your washer.

Siphon cap

STORING YOUR WASHER
washers can be damaged if water is not removed from hoses and internal components before storage. Prepare your washer for storage as follows: Select the Quick Wash cycle and add bleach to the automatic dispenser. Run your washer through the cycle without a load. Turn the water faucets off and disconnect the inlet hoses. Unplug your washer from the electrical outlet and leave your washer door open to let air circulate inside the tumbler. If your washer has been stored in belowfreezing temperatures, allow time for any leftover water in your washer to thaw out before use.

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PROBLEM Fills with the wrong temperature water. SOLUTION Turn both faucets on fully. Make sure the temperature selection is correct. Make sure the hoses are connected to the correct faucets. Flush water lines. Check the water heater. It should be set to deliver a minimum 120F(49C) hot water at the tap. Also check the water heater capacity and recovery rate. Disconnect the hoses and clean the screens. The hose filter screens may be plugged. As your washer is filling, the water temperature may change as the automatic temperature control feature checks incoming water temperature. This is normal. While your washer is filling, you may notice just hot and/or just cold water going through the dispenser when cold or warm wash temperatures are selected. This is a normal function of the automatic temperature control feature as your washer determines the temperature of the water. Press the Start/Pause button to stop your washer. Your washer door will remain locked during the heating portion of the Sanitize Cycle. It may take a few moments for the door lock mechanism to disengage. Check the fuse or reset the circuit breaker. Straighten the drain hoses. Eliminate kinked hoses. If there is a drain restriction, call for service. Close the door and press the Start/Pause button. For your safety, your washer will not tumble or spin unless the door is closed. Use the High or Extra High spin speed. Use high efficiency detergent to reduce oversudsing. Load is too small. Very small loads (one or two items) may become unbalanced and not spin out completely. Make sure the door is firmly closed. Make sure all hose connections are tight. Make sure the end of the drain hose is correctly inserted and secured to the drainage system. Avoid overloading. Use high efficiency detergent to prevent oversudsing. Use high efficiency detergent to prevent over-sudsing. Reduce the detergent amount for soft water, small or lightly soiled loads. Non-HE detergent is NOT recommended.
Door locked or will not open.
Does not drain and/or spin.
Load is too wet at the end of the cycle.

Leaks water.

Has excessive suds.

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INFORMATION CODES

Information codes may be displayed to help you better understand what is occurring with your washer. CODE SYMBOL dc dL dS FL MEANING Unbalanced load prevented your washer from spinning. Door is unlocked when washer is running. Door is open when washer is running. Your washer failed to lock the door. Water temperature control problem. (Heater Control problem) LE Your washer has tried to fill but has not reached the proper water level. The door will not unlock. LO Motor not running properly. Your washer is not draining. Call for service. SOLUTION Redistribute the load, press the Start/Pause button. Press the Power button to turn off your washer, then restart the cycle. If the code reappears, call for service. Close the door tightly and restart the cycle. If the code reappears, call for service. Close the door tightly and restart the cycle. If the code reappears, call for service. Call for service. 05 troubleshooting

Make sure the door is firmly closed. Push the Power button to turn off your washer, then turn it on again. If the code reappears, call for service. Restart the cycle by pressing the Start/Pause button. If the code reappears, call for service.
Before calling for service, check the following. Clean the filter (page 19). It can also mean that the unit senses a small clog while draining. or 1. Turn off the unit for 10 seconds and then turn it on again. 2. Select only the Spin Cycle. 3. Press the Start/Pause to drain the water. If it still does not drain, call for service. Your washer has tried to fill but was unsuccessful. The hot/cold water hose connection is not correct. Make sure the water faucets are open all the way. Check for kinked hoses. Check the inlet screens on the fill hoses. Please connect the hot/cold water hose connection correctly. Call for service. Call for service Call for service Restart the cycle. If the code reappears, call for service.

nF nF1 Sr OE E2 tE

Problem with control. A fault is detected in the water level sensor. Jammed Key. Temperature sensor problem.

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3E 2E 7E AE SF1 SF2 SF3 Too many suds are detected during the washing session. SUdS The unit is put on hold until the suds are reduced. Then, the unit will go back to the operation. When it finishes washing, End and SUdS codes will blink in turn. For any codes not listed above, call 18007267864 (1800SAMSUNG) To prevent it, cut down on detergents. Motor problem. High/Low voltage detected. Ag+ Kit problem Communication error between SUB PBA and MAIN PBA System error Restart the cycle. If the code reappears, call for service. Restart the cycle. If the code reappears, call for service. Call for service Call for service Call for service

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appendix

FABRIC CARE CHART
The following symbols provide garment care direction. The clothing care labels include symbols for washing, bleaching, drying and ironing, or dry cleaning when necessary. The use of symbols ensures consistency among garment manufacturers of domestic and imported items. Follow care label directions to maximize garment life and reduce laundering problems. Wash Cycle Normal Permanent Press / Wrinkle Resistant / Wrinkle Control Gentle/Delicates Hand Wash Water Temperature** Hot Warm Cold Bleach Any Bleach (when needed) Only Non-Chlorine (color-safe) Bleach (when needed) Tumble Dry Cycle Normal Special Instructions Line Dry/ Hang to Dry Drip Dry Dry Flat Heat Setting High Medium Low Any Heat No Heat/Air Iron-Dry or Steam Temperatures High Medium Low Warning Symbols for Laundering Do Not Wash Do Not Wring Do Not Bleach Do Not Tumble Dry No Steam (added to iron) Do Not Iron Dryclean Dry Clean Do Not Dry Clean Line Dry/ Hang to Dry Drip Dry Dry Flat

30_ warranty

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EXCEPT AS SET FORTH HEREIN, THERE ARE NO WARRANTIES ON THIS PRODUCT EITHER EXPRESS OR IMPLIED, AND SAMSUNG DISCLAIMS ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. NO WARRANTY OR GUARANTEE GIVEN BY ANY PERSON, FIRM, OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE, OR INJURY TO PURCHASER AND PURCHASERS PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary from state to state. To obtain warranty service, please contact SAMSUNG at: SAMSUNG ELECTRONICS AMERICA, INC. CONSUMER ELECTRONICS CUSTOMER SERVICE 400 Valley Road, Suite 201, Mt. Arlington, NJ 07856 1-800-SAMSUNG (1-800-726-7864) www.samsung.com/us

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QUESTIONS OR COMMENTS?

Country U.S.A MEXICO CALL 1-800-SAMSUNG(726-7864) 01-800-SAMSUNG(726-7864) OR VISIT US ONLINE AT www.samsung.com/us www.samsung.com/mx