Product Environmental Profile HP Color LaserJet 2700 Printer Series

March 2006

Hewlett-Packard Company Imaging and Printing Group Color LaserJet Business Boise, Idaho USA
1- Environmental Highlights
Expandable/Upgradeable: Paper tray, connectivity, memory Free of certain key materials such as Mercury, painted plastics Hewlett-Packard offers the Planet Partners product return program for both hardware and supplies in many geographic areas. Instant-On Fusingsaves energy N-Up Printingsaves paper
2- Product Restricted Materials
The information in this section refers to materials restricted by regulation or law and applies to parts, components and products sold by HP. This product does not contain: Asbestos Cadmium as a stabilizer, coloring agent or surface coating treatment. Lead carbonates or sulfates are not contained in any paint applied. Mercury Chlorofluorocarbons (CFCs), halons, HCFCs, HBFCs, 1,1,1 trichloroethane, carbon tetrachloride or methyl bromide. Chlorinated or brominated dioxins or furans are not present at a concentration that is currently prohibited by law. Polychlorinated biphenyls (PCB) or polychlorinated terphenyls (PCT). Plastic parts do not contain polybrominated biphenyls (PBBs) or polybrominated biphenyl ethers (PBBEs) (also known as polybrominated biphenyl oxides (PBBOs)).
Halogenated flame-retardants are not used in the housing plastics. This product complies with the requirements of the European Union's Directive 2002/95/EC on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS). This product and its packaging are marked/labelled in accordance with Chinas Management Methods for Controlling Pollution by Electronic Information Products legislation, enacted February 2006 (China RoHS). These and other material restrictions are summarized in HPs General Specification on the Environment (GSE), which can be viewed at http://www.hp.com/hpinfo/globalcitizenship/environment/pdf/gse.pdf For additional product material information about this product, see additional product materials below. For product material information for associated batteries and packaging, see batteries and packaging, below.

3- Batteries

This product does not contain batteries

4- Operational Data

Operational Mode: 15 ppm color, 20 ppm monochrome Energy Consumption: Operation: Ready: Sleep: Off: 435 W 28 W 28 W (Per U.S. EPA ENERGY STAR Test Guidelines 0.4 W
Default Time to Sleep: (Ready same as sleep) Configuration tested: Color LaserJet 2700n using A4 paper printing simplex at 20 ppm Acoustical Noise: (declared sound power (LwAd) per ISO 7779/ISO 9296) Operation: Ready: 6.8 bels inaudible
Configuration tested: Color LaserJet 2700n using A4 paper printing simplex at 20 ppm Chemical Emissions: Air emissions testing is performed in accordance with Test method for the determination of emissions from hardcopy devices with respect to awarding the environmental label for office devices with printing function according to RAL-UZ 122, BAM April 2006. The exposure scenario (concentration) is based on a generic office model; consisting of two hours of printing in an eight-hour day in a 32 cubic meter room with a ventilation rate of 0.8 air changes per hour. Note: Tests are conducted using HP printing supplies. Results with other than HP supplies may differ. concentration (mg/m3-) operation standard/guideline BDL (5) 0.200 (1) 0.081 0.500 (2) 0.028 0.050 (3)

parameter ozone TVOCs (4) dust
(1) from US and German occupational exposure limits (Threshold Limit Values established by the American Conference of Governmental Industrial Hygienists and Maximale Arbeitsplatz Konzentration in the Federal Republic of Germany) (2) based on indoor air quality guidelines established for USEPA and State of Washington new office occupancies (3) based on indoor air quality guidelines established for State of Washington new office occupancies (4) TVOCs total volatile organic compounds (5) BDL -- Below Detection Limit of test equipment
Configuration tested: Color LaserJet 3600 using A4 paper printing simplex at 30 ppm

5- Product Physical Data

Models: Weight, Width x Depth x Height HP Color LaserJet 2700 (Q7824A): 27.1 kg, 40 x 45 x 40 cm HP Color LaserJet 2700n (Q7825A): 27.1 kg, 40 x 45 x 40 cm (Measurements and weight provided are for a non-packaged product without toner cartridge)
6- Product Packaging Data
Packaging materials do not contain lead, mercury, cadmium or hexavalent chromium as an intentionally added element. The sum concentration of incidental lead, mercury, cadmium and hexavalent chromium in the packaging for this product is less than 100mg/kg. No chlorofluorocarbons (CFCs), halons, HCFCs, HBFCs, 1,1,1 trichloroethane, carbon tetrachloride or methyl bromide are used in plastic foam packaging materials. Plastic packaging materials are marked according to ISO 11469 and DIN 6120 standards. Product Packaging: Corrugated Paper1 Expanded Polystyrene Foam (EPS) LDPE (bag) Weight: 3.4 kg Weight: 0.56 kg Weight: 0.14 kg
1. Made from recycled paper. Actual proportions of recycled content will vary depending on geographic location.
HP designs packaging to be recyclable where practical. The recyclability of the packaging depends on the availability of municipal recycling programs for the packaging used. To ensure compliance with local packaging take-back requirements, in the following European countries, HP is a member of a packaging recovery scheme. Some countries are operating a Green Dot system as indicated. Countries with Green Dot systems Austria (ARA) Belgium (Fostplus: consumer products) (Val-I-Pac: professional products) Bulgaria (Ecopak) Croatia (Eko-Ozra) Czech Republic (Eko-Kom) Estonia (ERO) Finland (PYR Ltd) France (Eco-Emballages) Germany (DSD) Greece (HERRCO) Hungary (OKO-Pannon Kht) Ireland (Repak) Lithuania (Zaliasis taskas) Luxembourg (Valorlux) Norway (Gront Punkt)
Portugal (Punto Verde SA) Romania (Eco Rom) Slovakia (Envi Pak) Slovenia (SloPak) Spain (Ecoembes) Sweden (Repa Registret) Turkey (Sevko) Countries with no Green Dot system Italy (Conai) Norway (Materialretur) Switzerland (SWICO) UK (Valpak) Some larger HP offices also accept HP product packaging* from customers in countries or areas without local packaging recovery schemes. Contact your local HP sales office for more information.

*This does not include packaging that is contaminated or contains dangerous substances, which should be disposed of in accordance with local regulations.
7- End-of-Life Management/ Recyclability
Hewlett-Packard offers the Planet Partners product return program for both hardware and supplies in many geographic areas. To determine if a program is available for this HP product in your area, please refer to our recycling Web site at http://www.hp.com/recycle or contact your nearest HP sales office. Products returned to HP will be recycled, recovered or disposed of in a responsible manner This HP product is designed to enhance end-of-life disposal options by: Marking plastic parts weighing more than 25g according to ISO 11469 international standards Eliminating glues and adhesives from product construction where technically feasible Using common fasteners Including snap-in features This HP product contains the following materials that may require special handling at end-of-life: none For recycling information, you can contact http://www.hp.com/recycle or contact your local authorities or the Electronics Industries Alliance: http://www.eiae.org.

8- For more Information

The following information is available online at http://www.hp.com/go/environment More about HPs commitment to the environment Material Safety Data Sheets (MSDS) for HP printer supplies Environmental profiles ITECO Declarations for many related HP products End-of-life return and recycling programs for selected HP products, depending upon geographic location

9- Company Information

Environmental Policy Hewlett-Packard Company established an environmental policy in 1992 with the goals of providing products and services that are environmentally sound throughout their lifecycles and conducting its operations worldwide in an environmentally responsible manner. HPs environmental commitment is to reduce the environmental impact of our products, services and operations, thereby enabling both HP and our customers to operate more sustainably. ISO 14001 In June 2000 HP achieved ISO 14001 certificationthe international standard for environmental management systemsof its worldwide manufacturing operations. Issued by the independent registration firm, Bureau Veritas Quality International (BVQI), this global certification is your assurance that HPs policies, procedures and organization for managing the environmental aspects of our operations meet the voluntary requirements of ISO 14001. Ozone-Depleting Substances Hewlett-Packard has eliminated all manufacturing process uses of chlorofluorocarbons (CFCs), HBFCs, halons, 1,1,1 trichloroethane (TCA), carbon tetrachloride and methyl bromide, and we require suppliers to avoid using these chemicals in their manufacturing processes.
2004 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Purpose and scope

Introduction
This Software Technical Reference (STR) provides information about and troubleshooting tips for the printing-system software for the HP Color LaserJet 2700 printers. This document is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, Management Information Systems (MIS) personnel, and end users, as appropriate. NOTE This STR describes software that is shipped on the software CD that comes with the HP Color LaserJet 2700 printers. This STR does not describe drivers that will become available on the Web. The following information is included in this technical reference: Overview of software and platforms Procedures for installing and uninstalling software components Descriptions of problems that can arise with the HP Color LaserJet 2700 printer, and known solutions to those problems NOTE An addendum to this STR describes system modification information, including file lists and changes to registry keys. Topics: Software technical reference overview Device features Printing-system software HP LaserJet documentation
Software technical reference overview
The following table describes the structure of this STR.
Table 1-1 Software technical reference overview
Chapter Chapter 1, Purpose and scope Content This chapter contains basic information about the HP Color LaserJet 2700 printer and its software: Overview of the HP Color LaserJet 2700 printer Printing-system software overview. This includes the following topics: Chapter 2, Software description System requirements Operating-system support Availability
HP LaserJet software documentation
This chapter provides an overview of the printing-system software installer and print drivers. This chapter also contains general information about other software features, including the following topics: Driver configuration for Microsoft (MS) Windows HP Embedded Web Server HP ToolboxFX
Chapter 3, Install Microsoft Windows printing-system components Chapter 4, HP PCL 6 and PS emulation unidrivers for MS Windows Chapter 5, Macintosh Chapter 6, Engineering details

Processor and random-access memory (RAM) requirements: For Microsoft Windows 2000, Microsoft Windows XP Professional (32bit) Microsoft Windows XP Home (32bit), Microsoft: XP Media Center, and Microsoft Windows Server 2003, a Pentium II processor or greater (Pentium III or greater recommended) and 192 MB of RAM (for a full installation)
Other requirements: 150 MB of available hard-disk space. A 2x or faster CD-ROM drive (required for installation) A USB port for the HP Color LaserJet 2700 printer (the HP Color LaserJet 2700n printer does not require the USB connection). If the USB port has another device attached to it, such as an external storage device, the device must be disconnected or an additional USB port must be added. Add an additional USB port by using a hub or by installing an additional USB card.
It is possible to print to the HP LaserJet product from any operating system that complies with the PCL command language, such as OS/2, UNIX, or Linux systems. Linux users should check for the availability of drivers at the following Web site: www.hp.com/go/linuxprinting NOTE The Linux drivers are supported through the Linux community.
UNIX systems require the HP LaserJet III model script, or any generic HP LaserJet printer Model Script, to establish the right environment for printing. A vendor for UNIX writes and provides the Model Script
files. Users of HP-UX can check for availability of the Model Script and the support model at the following Web site: www.hp.com/go/UNIX Click the Support & Drivers link.

Operating-system support

The product software for the HP Color LaserJet 2700 printer supports various operating systems. Topics: Standalone drivers Print driver support in other operating systems

Standalone drivers

The following Microsoft Windows operating systems fully support the HP Color LaserJet 2700 printer through the software installer. The drivers for these operating systems are available on the printingsystem software CD that comes with the product. Microsoft Windows 2000 Microsoft Windows XP (32-bit) Microsoft Windows Server 2003

The HP ToolboxFX folders

The HP ToolboxFX folders section describes the following folders: Status folder Alerts folder Help folder Device Settings folder Network Settings folder

Status folder

The Status folder contains the following sub-folders: Device Status The Device Status screen shows device status messages from the product. Device Status Supplies Status Device Configuration Network Configuration Print Info Pages Color Usage Job Log Event Log
Figure 2-4 Device Status screen NOTE The HP Color LaserJet 2700 printers include a Supplies Status section and a Supplies Information section on the Device Status screen. These sections provide information about the estimated toner level, the approximate pages remaining based on the estimated toner level, and the HP part number for easy reference when ordering new consumables.
Supplies Status The Supplies Status screen provides detailed information about the cyan, magenta, yellow, and black print cartridges. This information is not available if a non-HP cartridge is installed in the product.
Figure 2-5 Supplies Status screen Device Configuration The Device Configuration screen shows the values for all of the settings available for the product and other configuration items, such as installed DIMMs, personalities, and page counts. The contents of this screen should be consistent with the configuration page that the product generates.
Figure 2-6 Device Configuration screen (1 of 2) 30 Chapter 2 Software description ENWW
Figure 2-7 Device Configuration screen (2 of 2) Network Configuration The Network Summary screen shows the values for all of the network settings that are available for the product. The contents of this screen should be consistent with the configuration page that the product generates.
Figure 2-8 Network Summary screen Print Info Pages Use the Print Info Pages screen to print the internal special pages that the product generates. Click Print next to the name of the page to be printed. 32 Chapter 2 Software description ENWW
Figure 2-9 Print Information Pages screen The content of these reports is generated by the product firmware, not by the HP ToolboxFX. Color Usage Job Log Click the Color Usage Job Log tab to complete the following tasks: Find the printer serial number under the Product Information subheading. Check the number of print jobs stored under the Usage Totals subheading. The log also includes information about how much color the printer has used. Delete the currently stored Color Usage Job Log information by selecting the Clear Job Log option.

Product Registration

The Product Registration link connects to a Web page to register the HP Color LaserJet 2700 printer.
Figure 2-37 Product Registration screen

Supplies Ordering

The Supplies Ordering link connects to a Web page that can be used to order supplies online. The supplies do not come from HP, but from a choice of resellers. The HP Color LaserJet 2700 printer supplies are pre-selected. Use the options on this screen to change quantities or order additional items. The selected items are dropped into the shopping cart, ready for checkout. This process ensures that the correct supplies are ordered through the selected reseller.

HP Embedded Web Server

The HP Embedded Web Server (HP EWS) is a Web-based program that allows users to control settings on the HP Color LaserJet 2700n model printer through the Web browser. The HP EWS can only be accessed if the HP Color LaserJet 2700n printer is installed through a network rather than a USB connection. To access the HP EWS, open a Web browser and type the printer IP address in the address bar. The printer IP address is documented on a configuration page. Print a configuration page by following these steps on the printer control panel. 1. 2. 3. 4. 5. 6. Make sure the control panel heading reads Ready. (If the printer control panels does not read Ready, press the square orange X button on the right of the printer control panel window.) Use the arrow key to scroll to Main menu/Reports. Press OK. Use the arrow key to scroll to Reports/Config report. Press OK. The configuration page will print. Find the IP address on the printed sheet beneath the Product Settings heading.
The following tabs are available in the HP EWS: Status tab Settings tab Password page Networking tab NOTE The Networking tab appears only for the HP Color LaserJet 2700n, which comes standard with onboard networking capabilities.

Status tab

Use the Status tab to access and print detailed information regarding device and supply status, device configuration, network configuration, and usage. The Status tab contains the following pages: Device Status Supplies Status page Device Configuration page Network Summary page Print Info Pages Color Usage Job Log Event Log page

Figure 2-58 HP EWS IP Configuration page

Advanced page

Use the Advanced page to configure the enabled settings and other settings, such as link speed, for the printer.
Figure 2-59 HP EWS Advanced page
Bonjour (or Rendezvous) page
Use the Bonjour (or Rendezvous) page to enable or disable the Bonjour settings for the printer.
Figure 2-60 HP EWS Bonjour (or Rendezvous) page

SNMP page

Use this page to configure the SNMP settings for the printer.
Figure 2-61 HP EWS SNMP page
The Network Summary page contains all the information about the network and its enabled features.
Figure 2-62 HP EWS Network Summary page (1 of 2) 84 Chapter 2 Software description ENWW
Figure 2-63 Network Summary page (2 of 2)
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Install Microsoft Windows printingsystem components
This chapter covers information about the HP Color LaserJet 2700 printing-system software for Microsoft Windows. For information about Macintosh installations, see Macintosh. Topics: Installation overview
Installation dialog box options for Microsoft Windows 2000, Microsoft Windows XP, and Microsoft Windows 2003
Microsoft Windows install

Installation options

Installation overview
The software for the HP Color LaserJet 2700 printer comes on one CD. The CD includes print drivers and all the software for the HP Color LaserJet 2700 printer. The HP Color LaserJet 2700 printer includes a new installer that improves the software installation process and supports a software-first installation, which is the recommended installation method. On computers running Microsoft Windows 2000, Microsoft Windows XP or Microsoft Windows Server 2003 the Setup program installs the HP Color LaserJet 2700 printing-system software from the CD onto the hard disk and updates Microsoft Windows files. Download the HP Color LaserJet 2700 printing-system software from the Web for computers running Microsoft Windows XP x64. Download the Plug n' Play or Add-Printer Wizard at the following Web site: www.hp.com/support/clj2700 Find out more information about Add-Printer Wizard by going to: Plug-and-Play installation for direct connections For all of the supported platforms, each install option presents a series of query dialog boxes. These dialog boxes guide the user through installation of either a directly-connected HP Color LaserJet 2700 model printer or a networked HP Color LaserJet 2700n model printer. The user provides information about the computer environment throughout the installation process.
A Full or Minimum installation option is offered for computers running Microsoft Windows 2000 or Microsoft Windows XP. A Minimum installation is the only option for computers running Microsoft Windows Server 2003. The Minimum installation installs everything the HP Color LaserJet 2700 printer needs to print. The Full installation is recommended. This method installs everything the HP Color LaserJet 2700 printer needs to print, plus the following features: Screen fonts. The option for usage tracking through HP Extended Capabilities. The option for automatic software updates. HP ToolboxFX software. NOTE The HP Color LaserJet 2700 printing-system software uses Microsoft USB printing support (USB00X) rather than DOT4 printing support.

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Figure 3-21 Step 21 - Software installation complete dialog box Click Finish to complete the installation and the Test Page dialog box appears (step 22).
Installation dialog box options for Microsoft Windows 2000, Microsoft Windows XP, and Microsoft 117 Windows 2003
Figure 3-22 Step 22 - Test Page dialog box Click Troubleshoot for help if the test page did not print. Click OK to close the installer. When the installer closes, the Sign up now Web page appears (step 23).
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To begin the process of registering your HP Color LaserJet 2700 printer with HP, select your country/ region in the Select your location drop-down box. Then click Next to continue the registration process on the Registration screen (step 24). Click Cancel to go straight to Congratulations screen (step 25), which completes your installation of the HP Color LaserJet 2700 printing-system software without registering it with HP at this time.
Installation dialog box options for Microsoft Windows 2000, Microsoft Windows XP, and Microsoft 119 Windows 2003
Figure 3-23 Step 23 - Sign up now screen
Figure 3-24 Step 24 - Register Product dialog box Select the location from the drop-down menu and then click Register. Follow the on-screen directions to complete the registration of the HP Color LaserJet 2700 printer. After completing the registration process, the Congratulations dialog box appears (step 25). If you do not want to register your HP Color LaserJet 2700 printer at this time, click the red box in the upper right-hand corner to close the Register Product Web page. The Congratulations dialog box appears (step 25).
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Figure 3-25 Step 25 - Congratulations dialog box When this screen appears, the HP Color LaserJet 2700 printer software is fully installed. Select Exit at the bottom of the screen to close the installer window, or select another screen option. Click Product Registration for another opportunity to register the HP Color LaserJet 2700 printer on the HP Web site. Click Connect another HP CLJ 2700 to connect another HP Color LaserJet 2700 printer to the computer. Click Help to launch the online Help system.
Installation dialog box options for Microsoft Windows 2000, Microsoft Windows XP, and Microsoft 121 Windows 2003
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HP PCL 6 and PS emulation unidrivers for MS Windows
The HP Color LaserJet 2700 printer includes the following drivers: the HP PCL 6 Unidriver, the HP PCL 6 Black and White Driver, and the PS Emulation Unidriver. Access to drivers Help system HP Postscript 3 Emulation Unidriver support Advanced tab features Paper/Quality tab features Effects tab features Finishing tab features Color tab features (HP PCL 6 Unidriver and PS Emulation Unidriver only) Services tab features Device Settings tab features About tab features

134 Chapter 4 HP PCL 6 and PS emulation unidrivers for MS Windows
TrueType Font Download option The TrueType Font Download Option specifies how TrueType fonts are downloaded. The default setting of Automatic allows the PS driver to decide which format is best. To download the TrueType font as a scalable outline font, click Outline. To download the TrueType font as a bitmap font, click Bitmap. If the printer is a TrueType rasterizer printer, click Native TrueType to download the TrueType font as an outline font.
PostScript Language Level The PostScript Language Level option specifies which PS language level to use, from 1 to 3. The highest level supported by the HP Color LaserJet 2700 is 3, and this is the default setting. Some printers support multiple levels. It is usually best to select the highest number available, because a higher language level provides more features. In some instances level 1 should be used, such as when printing a file to disk, and that file will be printed by someone who uses a level-1 printer. Send PostScript Error Handler The Send PostScript Error Handler setting specifies whether a PS error-handler message is sent. To get the printer to print an error page when an error occurs in the print job, click Yes. The default setting is Yes.

Printer Features

The following Printer Features are available: Print All Text as Black Send TrueType as Bitmap (HP PCL 6 Unidriver and HP PCL 6 Black and White Driver only) Raster Compression (HP PCL 6 Unidriver only)
Print All Text as Black The Print All Text as Black feature is Disabled by default. When Enabled is selected, the driver prints all text as black regardless of the original document text color. Color text is printed as black, except for white text, which remains white. (White text is a reliable method of printing reverse typeface against a dark background.) This setting does not affect graphic images on the page, nor does it affect any text that is part of a graphic. Print All Text as Black remains enabled only for the current print job. When the current print job is completed, Print All Text as Black is automatically disabled. Send TrueType as Bitmap (HP PCL 6 Unidriver and HP PCL 6 Black and White Driver only) Send TrueType as Bitmap provides an alternative for those software programs that encounter problems when TrueType fonts are used for special graphic purposes such as shading, rotation, or slanting. The setting is Disabled (off) by default. The TrueType fonts are first converted to bitmap soft fonts before downloading. The Enabled setting causes the driver to send TrueType fonts to the printer as outlines, which retains the standard format (outline) of the fonts.

Print Task Quick Sets

The first group box in the upper portion of the Paper/Quality tab is Print Task Quick Sets. Because they are all the same control, any change to the Print Task Quick Sets group box that is made on the Paper/Quality tab affects all the Printing Preferences driver tabs that have the Print Task Quick Sets setting: Paper/Quality Effects Finishing Color
Paper/Quality tab features 139
NOTE The Print Task Quick Sets tabs are not available through the Advanced and Services tabs. The Print Task Quick Sets setting also does not appear on the driver tabs in the Properties section (which can be accessed by right-clicking on the HP Color LaserJet 2700 icon after clicking the Start button and the Printers option for the specific Microsoft Windows version installed on the computer). Use the Print Task Quick Sets setting to store the current combination of driver settings. Print Task Quick Sets are either preset by network-administrator settings or user-defined printing specifications (such as media size, pages per sheet, and so on). The following selections are available in the Print Task Quick Sets drop-down menu: Default Print Settings User Guide Print Settings Type a new Quick Set name here

Default Print Settings

By selecting Default Print Settings, nearly all of the settings are restored to the combination that existed after the driver was installed (the original settings). However, if the attribute combinations that are associated with watermark definitions, custom paper sizes, or the User Guide Print Settings quick set have been changed or deleted, the original settings are not restored. Type a new Quick Set name here appears in the Print Task Quick Sets menu automatically if no other driver settings have been changed since the driver was installed, or if all of the driver settings match the original settings. Otherwise, the setting in the Print Task Quick Sets menu is the same label that appeared when a computer user last closed the printing Properties dialog box by clicking OK.
User Guide Print Settings
The User Guide Print Settings option provides a Print Task Quick Sets for optimal printing of the HP Color LaserJet 2700 Series User Guide.
Type new Quick Set name here
By default, the Print Task Quick Sets menu is set to Type new Quick Set name here. To change a default setting on any of the Printing Preferences driver tabs and save the configuration as a Print Task Quick Set, highlight the words Type new Quick Set name here, type the name for the new Print Task Quick Set, and then click Save. Print Task Quick Sets are saved in the system registry. To delete a Print Task Quick Set, select it from the drop-down menu and click Delete. NOTE Administrators can predefine Print Task Quick Sets for their users. These administrator Print Task Quick Sets are defined on the server and are available to users, but usually cannot be modified by users. Users can also define Print Task Quick Sets for their own use. User-defined Print Task Quick Sets are described later in this section. A maximum of 25 Print Task Quick Sets can be stored on a particular system. If you attempt to save too many, a message appears: There are too many Print Task Quick Sets defined. Please delete some before adding new ones.

Portrait option button

Select this feature to print the document in Portrait orientation, which is when the top edge of the document is the shorter edge of the paper. This is the default setting.
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Landscape option button

Select this feature to print the document in Landscape orientation, which is when the top edge of the document is the longer edge of the paper.
Rotate by 180 degrees check box
Select this feature to rotate the document image on the paper 180. For example: If the return address on an envelope is smudged, select this setting and then feed the envelope into the printer so the return address area goes in first.
Mirror Image check box (PS Emulation Unidriver only)
Click the Mirror Image check box to reverse the horizontal coordinates of the printed document.
Finishing tab features 165
Color tab features (HP PCL 6 Unidriver and PS Emulation Unidriver only)
Follow these steps to access the Color tab. 1. Click Start and then proceed according to which version of Microsoft Windows is installed: 2. 3. For Microsoft Windows 2000, click Settings and then click Printers. For Microsoft Windows XP Professional and Microsoft Windows Server 2003, click Printers and Faxes. For Microsoft Windows XP Home, click Printers and Other Hardware Devices.
Right-click the printer name, and then click Printing Preferences Click the Color tab.
Use the Color tab to specify predefined color-option settings or to fine-tune the color treatments and half-toning. Color output can also be converted to grayscale.
Figure 4-20 Color tab 166 Chapter 4 HP PCL 6 and PS emulation unidrivers for MS Windows ENWW
The Color tab contains the following controls: Print Task Quick Sets group box Color Options group box Document preview image
The Print Task Quick Sets control is available on each Printing Preference tab, and is used to store the current combination of driver settings found on all of the other tabs. Print Task Quick Sets are either preset or user-defined printing specifications, such as paper size and pagers per sheet. For more information, see Print Task Quick Sets in the Paper/Quality tab section of this guide.

Mac OS X v10.2.8, v10.3, v10.4 and later are supported. Mac OS 9 and Mac OS X classic are not supported.
This document provides information about the availability of the HP Color LaserJet 2700 printing-system software and related software and firmware. Printing-system software on a CD is available from HP fulfillment centers.

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All software that is contained on the installation CD is also available on the Web. Web deployment is the preferred method for obtaining the latest software. The Web site offers an option for automatic E-mail notification about new software releases. NOTE This document describes drivers that are shipped with the printing-system software CD. This document does not describe any drivers that might be released for use by support personnel. Topics: Printing-system software Software component availability
Printing-system software The HP Color LaserJet 2700 printing-system software is available for download at the following Web site: www.hp.com/go/lj2700_softwarehttp://www.hp.com/go/lj2700_software Software component availability The following HP LaserJet software components are installed: HP Color LaserJet 2700 PPD HP Color LaserJet 2700 PDE HP USB EWS Gateway HP Device Configuration Utility HP Uninstaller for the HP Device Configuration Utility and HP USB EWS Gateway
The software CD for the HP Color LaserJet 2700 printer contains the files for installing the printingsystem software on the computer. Topics: Macintosh partition CD versions
Macintosh printing-system software 187
Macintosh partition The HP Color LaserJet 2700 printing-system software CD is divided into two partitions, one for each of the following operating systems: MS Windows Macintosh
The HP Macintosh printing-system software files all reside in the Macintosh partition. The HP LaserJet Installer for Macintosh is at the root of the Macintosh CD Partition. The user manuals (in PDF format) are grouped by language and are under the Documents directory on the Macintosh CD Partition. CD versions The software CD for the HP Color LaserJet 2700 contains the files for installing the printing-system software on the computer. The HP Color LaserJet 2700 printing-system software CD is available in 3 versions, each of which contains printing-system documentation in various languages, as follows: CD AM Americas and Western Europe (part number Q782460102): AR = Arabic CA = Catalan (Catal) DA = Danish (Dansk) DE = German (Deutsch) FI = Finnish (Suomi) NL = Dutch (Nederland) EL = Greek EN = English ES = Spanish (Espaol) FR = French (Franais) IT = Italian (Italiano) NO = Norwegian (Norsk) SV = Swedish (Svenska) PT = Portugese (Portugus)
CD EMEA (part number Q782460103): HR = Croatian CS = Czech (Cesky) EN = English EL = Greek

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HE = Hebrew HU = Hungarian (Magyar) PL = Polish (Polski) RO = Romanian RU = Russian SK = Slovak SL = Slovenian TR = Turkish

Use the Paper Types page to set the default paper type settings for the HP Color LaserJet 2700 printer.
HP Embedded Web Server (EWS) 215
Figure 5-31 HP EWS Paper Types page
Use the System Setup page to change settings on the HP Color LaserJet 2700 printer such as Jam Recovery and Auto Continue.
Figure 5-32 HP EWS System Setup page
Use the Service page to initiate the cleaning mode on the HP Color LaserJet 2700 printer.

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Figure 5-33 HP EWS Service page
Figure 5-34 HP EWS Password page
The Networking tab allows you to view and change settings for the devices network connection and communication. The following pages are available: IP Configuration page Advanced page Bonjour page SNMP page Network Summary page
Use the IP Configuration page to configure the IP address and host and domain names for the HP Color LaserJet 2700 printer.
HP Embedded Web Server (EWS) 217
Figure 5-35 HP EWS IP Configuration page
Use the Advanced page to configure the enabled settings and other settings, such as link speed, for the HP Color LaserJet 2700 printer.
Figure 5-36 HP EWS Advanced page

Bonjour page

Use the Bonjour page to enable or disable the Bonjour settings for the HP Color LaserJet 2700 printer. You can also use this page to change the Bonjour printer name.

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Figure 5-37 HP EWS Bonjour page
Use this page to configure the SNMP settings for the HP Color LaserJet 2700 printer.
Figure 5-38 HP EWS SNMP page
HP Embedded Web Server (EWS) 219
Figure 5-39 HP EWS Network Summary page (1 of 2)
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Figure 5-40 HP EWS Network Summary page (2 of 2)
HP Embedded Web Server (EWS) 221
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Engineering Details

Topics: Troubleshooting Uninstall Media attributes Hewlett-Packard Color LaserJet 2700 series Printing System Install Notes

Introduction 223

Troubleshooting
This section contains the following topics: Basic troubleshooting checklist Troubleshooting tools
Basic troubleshooting checklist

Hewlett-Packard Color LaserJet 2700 series Printing System Install Notes 235

Product Description

The HP Color LaserJet 2700 printer (Q7824A) is a single pass four-color laser printer that prints 15 pages per minute (ppm) in color and 20 pages per minute (ppm) in monochrome (black and white), has a 100-sheet priority feed slot (Tray 1) and a universal tray (Tray 2) that holds up to 250 sheets of various paper types and sizes or 10 envelopes, supports an optional 500-sheet paper tray (optional Tray 3), has a Hi-Speed USB 2.0 port, 64 megabytes (MB) of double data rate memory (DDR) and to allow for memory expansion, the printer has one DIMM slot that accepts 256 MB RAM. The printer can support up to 320 MB of memory. The HP Color LaserJet 2700n printer (Q7825A) includes all the features of the HP Color LaserJet 2700, but also includes an HP built-in internal print server for connecting to a 10/100Base-T network. This document provides specific installation, compatibility, and troubleshooting information. For additional information about printer features and driver features, see the user guide and the online help included with each software component.

Who needs this software?

All users require this printing system software to operate the HP Color LaserJet 2700 series printer. Network clients need the installation CD-ROM or the name of the appropriate network directory to install the software on their individual workstations.
Overview of the printing-system components
The printer CD-ROM has software for IBM-compatible computer systems and Apple Macintosh (and compatible) systems. For more information about a particular driver or software component, see its associated online help. End-user software components Printer Drivers. A printer driver is a software program that provides other software programs access to the printer features. Typically, you should install a printer driver for each printer. The printing-system software CD-ROM that came with your printer includes the following Microsoft Windows and Apple Macintosh printer drivers: HP Color LaserJet 2700 PCL6 and HP postscript level 3 emulation drivers for Windows 2000 and Windows XP (32-bit), both with similar graphical user interfaces HP Color LaserJet 2700 series driver for Apple Macintosh operating systems OS X v10.2.x, 10.3.x and 10.4.x NOTE The most recent printer drivers and printing software for your HP Color LaserJet printer are available on the Web at the following URL: www.hp.com/support/clj2700 Additional drivers might be available from your Hewlett-Packard distributor or from online sources. See the "TECHNICAL ASSISTANCE" section of this document or the printer user guide for more information about obtaining drivers and other HP software. HP ToolboxFX. The printing system for Windows includes the ToolboxFX software component for end-users. HP ToolboxFX allows you to configure printer settings and can be configured to allow alert messages to appear when the printer cannot print (printer out of paper), an HP supply needs to be ordered, or a warning condition exists (printer has an error but can continue). Alerts only appear when attempting to print. The Alerts can also be configured to show no alert messages.

Available PostScript Memory 179 B Back Cover settings unidrivers 144 binary protocol, PS Emulation Unidriver settings 180 binding settings PCL 6 Unidriver 161 bitmaps, sending TrueType fonts as PS Emulation Unidriver 135, 181 black, printing all text as unidrivers 135 Bonjour (Rendezvous) page, EWS (Windows) 82 Bonjour page, EWS (Macintosh) 218 booklets PCL 6 Unidriver settings 162 unidriver settings 162 both sides, printing on paper specifications 234 unidriver settings 178 browsers supported, HP ToolboxFX 25 C Cancel dialog box 99 Cartridge low threshold settings 55 CDs directory structure, Macintosh 188 directory structure, Windows 10 installer, Windows printingsystem software 20 installing Macintosh software 191
languages, Macintosh 188 languages, Windows 10 Check for Recommended Installation Updates dialog box 100 Check Printer Connection dialog box 112 cleaning mode 55 Color tab unidrivers 166 Color Usage Job Log EWS 74 HP ToolboxFX 33 colors Print All Text as Black 135 unidriver settings 132, 166 components, Macintosh software 186, 190 components, Windows software availability 8 included 5 installation options 88 uninstalling 227 Confirm Network Settings dialog box 115 Congratulations dialog box 121 Connect Your Device Now dialog box 107 Connection time-out (I/O) settings 55 Connection Type dialog box 106 constraint messages 126 copies, number of unidriver settings 131 cover settings unidrivers 142, 144 CTRL-D settings, PS Emulation Unidriver 180 custom paper sizes unidrivers 142

Index 243

customer support 65 D density EWS page 78 HP ToolboxFX screen 47 Destination Folder 104 Device Configuration page, EWS (Macintosh) 207 Device Configuration page, EWS (Windows) 70 Device Configuration screen, HP ToolboxFX 29 Device Information page, EWS (Macintosh) 213 Device Information page, EWS (Windows) 75 Device Information screen, HP ToolboxFX 43 Device Settings tab 173 Device Status page, EWS (Macintosh) 204 Device Status page, EWS (Windows) 68 Device Status screen, HP ToolboxFX 28 dialog boxes, Mac OS X software installation 192 dialog boxes, Windows installation about 98 Cancel 99 Check for Recommended Installation Updates 100 Check Printer Connection 112 Confirm Settings 115 Congratulations 121 Connect Your Device Now 107 Connection Type 106 Destination Folder 104 Finish 117 Firewall Detected 109 Firewall Warning 99 HP Extended Capabilities 103 Identify Printer 108 Installation Options 101 Installing files 116 License Agreement 102 Printer Found 114 Printer Not Found 111
Ready to Install 105 Register Product 120 Searching 110 Specify Printer 113 Test Page 118 Welcome 98 direct connections, Windows installation 89 options 89 Plug and Play 93 directory structure, software CDs Macintosh 188 Windows 10 disk space requirements Macintosh 186 Windows 6 Document Options unidrivers 133, 158 document preview image unidrivers 146 documentation localized versions 12, 15 operating systems supported 8 Print Task Quick Set, unidrivers 140 Readme 235 uninstalling 227 double-sided printing paper specifications 234 unidriver settings 159, 178 downloading Hp Web Jetadmin 9 Macintosh software 187 printing-system software 9 drivers 64bit 21 Add Printer Wizard 91 availability by operating system 8 connection options 89 direct connections, Windows installation 89 HP Postscript level 3 emulation support 128 Linux 6 localized versions 12 Macintosh 186 network installation, Windows 91