Right-click the driver icon, and then select Printing Preferences.
Right-click the driver icon, and then select Properties. Click the Configure tab.

Remove product software

1. 2. 3. Click Start, and then click All Programs. Click HP, and then click HP Color LaserJet CP1210 Series. Click Uninstall, and then follow the onscreen instructions to remove the software.

Utilities

HP Color LaserJet CP1210 Series Toolbox software
HP Color LaserJet CP1210 Series Toolbox is a software program that you can use for the following tasks: Check the product status. Configure the product settings. Configure pop-up-alert messages. View troubleshooting information. View online documentation.

Status Alerts software

The Status Alerts software provides information about the current status of the product. The software also provides pop-up alerts when certain events occur, such as an empty tray or a problem with the product. The alert includes information about solving the problem.

Paper and print media

Understand paper and print media use Supported paper and print media sizes Supported paper types and tray capacity Special paper or print media guidelines Load paper and print media
Understand paper and print media use
This product supports a variety of paper and other print media in accordance with the guidelines in this user guide. Paper or print media that does not meet these guidelines might cause the following problems: Poor print quality Increased jams Premature wear on the product, requiring repair
For best results, use only HP-brand paper and print media designed for laser printers or multiuse. Do not use paper or print media made for inkjet printers. Hewlett-Packard Company cannot recommend the use of other brands of media because HP cannot control their quality. It is possible for paper to meet all of the guidelines in this user guide and still not produce satisfactory results. This might be the result of improper handling, unacceptable temperature and/or humidity levels, or other variables over which Hewlett-Packard has no control. CAUTION: Using paper or print media that does not meet Hewlett-Packard's specifications might cause problems for the product, requiring repair. This repair is not covered by the HewlettPackard warranty or service agreements.

Chapter 5 Color

Table 5-1 Manual color options (continued)
Setting description Neutral Grays The Neutral Grays setting determines the method for creating gray colors used in text, graphics, and photographs. Setting options Black Only generates neutral colors (grays and black) by using only black toner. This guarantees neutral colors without a color cast. 4-Color generates neutral colors (grays and black) by combining all four toner colors. This method produces smoother gradients and transitions to other colors, and it produces the darkest black. Maximum is the most aggressive trapping setting. Adaptive halftoning is on. Normal. Trapping is at a medium level and adaptive halftoning is on. Off turns off both trapping and adaptive halftoning.

Edge Control

The Edge Control setting determines how edges are rendered. Edge control has two components: adaptive halftoning and trapping. Adaptive halftoning increases edge sharpness. Trapping reduces the effect of color-plane misregistration by overlapping the edges of adjacent objects slightly.

Color Themes

Setting description RGB Color Setting options Default (sRGB) instructs the printer to interpret RGB color as sRGB. The sRGB standard is the accepted standard of Microsoft and the World Wide Web Consortium (http://www.w3.org). Vivid instructs the printer to increase the color saturation in the midtones. Less colorful objects are rendered more colorfully. This setting is recommended for printing business graphics. Photo interprets RGB color as if it were printed as a photograph using a digital mini-lab. It renders deeper, more saturated colors differently than Default mode. Use this setting for printing photos. Photo (AdobeRGB 1998) is for digital photos that use the AdobeRGB color space rather than sRGB. When printing from a professional software program that uses AdobeRGB, it is important that you turn off the color management in the software program and allow the product to manage the color space. None sets the printer to print RGB data in raw device mode. To render photographs correctly when this option is selected, you must manage color in the program in which you are working or in the operating system.

Advanced color use

The product provides automatic color features that generate excellent color results. Carefully designed and tested color tables provide smooth, accurate color rendition of all printable colors. The product also provides sophisticated tools for the experienced professional.

HP ImageREt 2400

ImageREt 2400 provides 2400 dots-per-inch (dpi) color laser-class quality through a multi-level printing process. This process precisely controls color by combining up to four colors within a single dot and by varying the amount of toner in a given area. ImageREt 2400 has been improved for this product. The improvements offer trapping technologies, greater control over dot placement, and more precise control of toner quality in a dot. These new technologies, coupled with HP's multi-level printing process, result in a 600 x 600 dpi printer that provides 2400-dpi color laser-class quality with millions of smooth colors. In contrast, the single-level printing process found in the default mode of other color laser printers does not allow the colors to be mixed within a single dot. This process, called dithering, significantly hinders the ability to create a wide range of colors without reduced sharpness or visible dot structure.

Media selection

For the best color and image quality, select the appropriate media type from the software printer menu or from the printer driver.

Color options

Color options automatically provide optimal color output. These options use object tagging, which provides optimal color and halftone settings for different objects (text, graphics, and photos) on a page. The printer driver determines which objects appear on a page and uses halftone and color settings that provide the best print quality for each object. In the Windows environment, the Automatic and Manual color options are on the Color tab in the printer driver.
Standard red-green-blue (sRGB)
Standard red-green-blue (sRGB) is a worldwide color standard that HP and Microsoft developed as a common color language for monitors, input devices (scanners and digital cameras), and output devices (printers and plotters). It is the default color space used for HP products, Microsoft operating systems, the World Wide Web, and most office software. The sRGB standard represents the typical Windows monitor and is the convergence standard for high-definition television. NOTE: Factors such as the type of monitor you use and the room lighting can affect the appearance of colors on your screen. For more information, see Match colors on page 39. The latest versions of Adobe PhotoShop, CorelDRAW, Microsoft Office, and many other programs use sRGB to communicate color. Because it is the default color space in Microsoft operating systems, sRGB has been adopted broadly. When programs and devices use sRGB to exchange color information, typical users experience greatly improved color matching. The sRGB standard improves your ability to match colors between the printer, the computer monitor, and other input devices automatically, and eliminates the need to become a color expert.

Service

Click Restore to return the product settings to the factory default settings.

Shop for Supplies

This button, at the top of each page, links to a Web site where you can order replacement supplies. You must have Internet access to use this feature.

Other Links

This section contains links that connect you to the Internet. You must have Internet access in order to use any of these links. If you use a dial-up connection and did not connect when you first opened the HP Color LaserJet CP1210 Series Toolbox, you must connect before you can visit these Web sites. Connecting might require that you close the HP Color LaserJet CP1210 Series Toolbox and reopen it. HP Instant Support. Connects to the HP Instant Support Web site. Product Support. Connects to the support site for the product where you can search for help with a specific problem. Shop for Supplies. Order supplies at the HP Web site. Product Registration. Connects to the HP product registration Web site.

Manage supplies

Print-cartridge storage
Do not remove the print cartridge from its package until you are ready to use it. CAUTION: To prevent damage to the print cartridge, do not expose it to light for more than a few minutes.
HP policy on non-HP print cartridges
Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new or remanufactured. NOTE: Any damage caused by a non-HP print cartridge is not covered under the HP warranty and service agreements. To install a new HP print cartridge, see Replace print cartridges on page 52. To recycle the used cartridge, follow the instructions included with the new cartridge.
HP fraud hotline and Web site
Call the HP fraud hotline (1-877-219-3183, toll-free in North America) or go to www.hp.com/go/ anticounterfeit when you install an HP print cartridge and the control-panel message says the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem. Your print cartridge might not be a genuine HP print cartridge if you notice the following: You are experiencing a high number of problems with the print cartridge. The cartridge does not look like it usually does (for example, the orange pull tab is missing, or the packaging differs from HP packaging).

Cartridge out override

An Order Supplies message appears when a print cartridge is nearing the end of its life. A Replace Supplies message appears when the print cartridge is depleted. To ensure optimal print quality, HP recommends replacing a print cartridge when the Replace Supplies message appears. Print-quality problems can occur when using a cartridge that is depleted, resulting in waste of print media and toner from other cartridges. Replacing a print cartridge when the Replace Supplies message appears can prevent this waste. The Cartridge out override feature in the HP Color LaserJet CP1210 Series Toolbox allows the product to continue using a print cartridge that has reached the recommended replacement point. WARNING! Using the Cartridge out override feature can result in unsatisfactory print quality. WARNING! All print defects or supply failures incurred when an HP supply is used in cartridgeout-override mode will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statement. For warranty information, see Print cartridge limited warranty statement on page 89. You can enable or disable the Cartridge out override feature at any time, and you do not have to reenable it when you install a new print cartridge. When the Cartridge out override feature is turned on, the product automatically continues printing when a print cartridge reaches the recommended replacement level. A Replace Supplies Override In Use message appears while a print cartridge is being used in override mode. When you replace the print cartridge with a new supply, the product deactivates the override mode until another print cartridge reaches the recommended replacement level. Enable or disable the Cartridge out override feature 1. 2. 3. Open the HP Color LaserJet CP1210 Series Toolbox. See View HP Color LaserJet CP1210 Series Toolbox on page 43. Click the Device Settings folder, and then click the System Setup page. Next to Cartridge out override select On to enable the feature. Select Off to disable it.

Replace print cartridges

1. Open the front door.
Pull out the print-cartridge drawer.
Grasp the handle on the old print cartridge and then pull the cartridge straight up to remove it.
Remove the new print cartridge from the packaging.
Remove the orange, plastic shield from the bottom of the new print cartridge.
CAUTION: Do not touch the imaging drum on the bottom of the print cartridge. Fingerprints on the imaging drum can cause print-quality problems.
Insert the new print cartridge into the product.
Pull the tab on the left side of the print cartridge straight up to completely remove the sealing tape. Discard the sealing tape.
Close the print-cartridge drawer.

Close the front door.

10. Place the old print cartridge in the box for the new print cartridge. Follow the recycling instructions that are included in the box.

Clean the product

During the printing process, paper, toner and dust particles can accumulate inside the product. Over time, this buildup can cause print-quality problems such as toner specks or smearing. This product has a cleaning mode that can correct and prevent these types of problems. 1. 2. 3. 4. Open the HP Color LaserJet CP1210 Series Toolbox. See View HP Color LaserJet CP1210 Series Toolbox on page 43. Click the Help folder, and then click the Troubleshooting page. In the area for Cleaning Mode, click Start to begin the cleaning process. The product processes a single page, and then returns to the ready state when the cleaning process is complete.

Solve problems

Basic troubleshooting checklist Status-light patterns Status-alert messages Jams Print quality problems Performance problems Product software problems
Basic troubleshooting checklist
If you are experiencing problems with the product, use the following checklist to identify the cause of the problem: Is the product connected to power? Is the product on? Is the product in the Ready state? Are all necessary cables connected? Are genuine HP supplies installed? Were recently replaced print cartridges installed correctly, and was the pull tab on the cartridge removed?
For additional information about installation and setup, see the getting started guide. If you cannot find solutions to problems in this guide, go to www.hp.com/support/ljcp1210series.

Factors that affect product performance
Several factors affect the time it takes to print a job: Maximum product speed, measured in pages per minute (ppm) The use of special paper (such as transparencies, heavy paper, and custom-size paper) Product processing and download time The complexity and size of graphics The speed of the computer you are using The USB connection

Chapter 7 Solve problems

Status-light patterns
NOTE: In the illustrations in the following table, the small burst lines around a light indicate that the light is blinking.
Light status State of the product Initialization/Startup/Calibration While in the Startup state, the Resume, Ready, and Attention lights cycle (at the rate of 500 ms) one after another. Job Cancel After the cancellation process has been completed, the product returns to the Ready state. Action During the Initialization and Job Cancel processes, pressing buttons has no effect.
Ready The product is ready with no job activity.
To print a Configuration page and a Supplies Status page, press and hold the Resume button for longer than one second.
Processing Data The product is processing or receiving data.
To cancel the current job, press the Job Cancel button.

Light status

State of the product Continuable Error General continuable error Temporary product error
Action To recover from the error and print whatever data is possible, press the Resume button. If the recovery is successful, the product goes to the Processing Data state and completes the job. If the recovery is unsuccessful, the product returns to the Continuable Error state.
Attention A door is open.

Close the door.

Fatal Error
Turn off the product, wait 10 seconds, and turn on the product. If you are unable to resolve the problem, see HP Customer Care on page 90.
Yellow cartridge out or missing
The yellow print cartridge has reached the end of life. Replace the cartridge. Make sure the cartridge is installed correctly. NOTE: If you select the option to override Replace <Color> Cartridge, the light stops flashing and stays lit until you replace the cartridge.
State of the product Magenta cartridge out or missing
Action The magenta print cartridge has reached the end of life. Replace the cartridge. Make sure the cartridge is installed correctly. NOTE: If you select the option to override Replace <Color> Cartridge, the light stops flashing and stays lit until you replace the cartridge.

Recommended action completely removed from each print cartridge.
Tray 1 Jam Unauthorized <Color> Cartridge Installed
The product has detected a jam in the tray. A new, non-HP supply has been installed. This message appears until an HP supply is installed or you press the Resume button.
Clear the jam. See Jams on page 67. If you believe you purchased an HP supply, go to www.hp.com/go/anticounterfeit. Service or repairs that are required as a result of using non-HP supplies are not covered under HP warranty. To continue printing, press the Resume button.

Yellow Scanner Error

An internal error has occurred.
Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Use the power switch to turn on the product. If the message persists, contact HP support. See HP Customer Care on page 90.
Use this illustration to find the locations of jams. For instructions to clear jams, see Clear jams on page 69.

Output bin Tray 1 Fuser

Jam recovery
When the Jam Recovery feature is turned on, the product reprints any pages that are damaged during a jam. Use the HP Color LaserJet CP1210 Series Toolbox to turn on the Jam Recovery feature. 1. 2. 3. Open the HP Color LaserJet CP1210 Series Toolbox. See View HP Color LaserJet CP1210 Series Toolbox on page 43. Click the Device Settings folder, and then click System Setup. Next to Jam Recovery, select On from the drop-down list.

Common causes of jams

Common causes of jams1 Cause The paper length and width guides are not adjusted correctly. The media does not meet specifications. You are using media that has already passed through a printer or copier. An input tray is loaded incorrectly. Solution Adjust the guides so they are against the paper stack. Use only media that meets HP specifications. See Paper and print media on page 13. Do not use media that has been previously printed on or copied. Remove any excess media from the input tray. Make sure that the stack is below the maximum stack height mark in the tray. See Load paper and print media on page 19. The input-tray guides are not adjusted correctly. Adjust them so they hold the stack firmly in place without bending it. Remove the media, flex it, rotate it 180 degrees, or flip it over. Reload the media into the input tray. NOTE: Do not fan paper. Fanning can create static electricity, which can cause paper to stick together. The media is removed before it settles into the output bin. The media is in poor condition. The internal rollers from the tray are not picking up the media. The media has rough or jagged edges. The media is perforated or embossed. Paper was not stored correctly.

The media is skewed. The media is binding or sticking together.
Wait until the page completely settles in the output bin before removing it. Replace the media. Remove the top sheet of media. If the media is heavier than 163 g/m2 (43 lb), it might not be picked from the tray. Replace the media. Perforated or embossed media does not separate easily. Load sheets one at a time. Replace the paper in the trays. Paper should be stored in the original packaging in a controlled environment.
If the product continues to jam, contact HP Customer Support or your authorized HP service provider.

Clear jams

Jam in tray 1
1. Pull out tray 1 and place it on a flat surface.
Remove the jammed sheet by pulling it straight out.

Replace tray 1.

Press the Resume button to continue printing.

Jam in fuser area

1. Open the rear door.
Remove any jammed sheets.
NOTE: If the sheet tears, make sure that all fragments are removed before you resume printing. 3. Close the rear door.

Jam in output bin

1. 2. Look for jammed paper in the output bin area. Remove any visible media. NOTE: If the sheet tears, make sure that all fragments are removed before resuming printing.
Open and then close the rear door to clear the message.

Print quality problems

Occasionally, you might encounter problems with print quality. The information in the following sections helps you identify and resolve these issues.

Improve print quality

Always make sure that the Type is setting in the printer driver matches the type of paper that you are using. Use the print-quality settings in the printer driver to prevent print-quality problems. See Print-quality settings on page 27. Use the Device Settings area in the HP Color LaserJet CP1210 Series Toolbox to adjust settings that affect print quality. See Use the HP Color LaserJet CP1210 Series Toolbox software on page 43. Also use the HP Color LaserJet CP1210 Series Toolbox to help troubleshoot print-quality problems. See Use the HP Color LaserJet CP1210 Series Toolbox to troubleshoot print-quality problems on page 79.

Identify and correct print defects
Use the checklist and print-quality issues charts in this section to solve print-quality problems.

Print-quality checklist

General print-quality problems can be solved by using the following checklist: 1. 2. 3. Make sure that the paper or print media that you are using meets specifications. Generally, smoother paper provides better results. If you are using a special print media such as labels, transparencies, glossy, or letterhead, ensure that you have printed by type. Print a Configuration page and Supplies Status page. See Print information pages on page 42. 4. 5. 6. Check the Supplies Status page to see if any supplies are low or empty. No information is provided for non-HP print cartridges. If the pages do not print correctly, the problem is with the hardware. Contact HP Customer Care. See HP Customer Care on page 90 or the flyer that came in the box.
Print a Demo page from the HP Color LaserJet CP1210 Series Toolbox. If the page prints, the problem is with the printer driver. Try printing from a different program. If the page prints correctly, the problem is with the program from which you were printing. Restart the computer and the product and try printing again. If the problem is not resolved, choose one of these options: If the problem is affecting all printed pages, see General print quality issues on page 73. If the problem is affecting only pages printed in color, see Solve issues with color documents on page 77.
General print quality issues
The following examples depict Letter-size paper that has passed through the product short-edge first. These examples illustrate problems that would affect all of the pages that you print, whether you print in color or in black only. The topics that follow list the typical cause and solution for each of these examples.
Problem Print is light or faded. Cause The media might not meet HP specifications. One or more print cartridges might be defective. Solution Use media that meets HP specifications. Print the Supplies Status page to check the remaining life. See Print information pages on page 42. Replace any low print cartridges. See Replace print cartridges on page 52. The product is set to override the Replace <Color> Cartridge message and to continue printing. Toner specks appear. The media might not meet HP specifications. The paper path might need cleaning. Replace any low print cartridges. See Replace print cartridges on page 52. Use media that meets HP specifications. Clean the paper path. See Clean the product on page 55.

Dropouts appear.

A single sheet of print media might be defective. The moisture content of the paper is uneven or the paper has moist spots on its surface. The paper lot is flawed. The manufacturing processes can cause some areas to reject toner.

Try reprinting the job. Try different paper, such as high-quality paper that is intended for color laser printers. Try different paper, such as high-quality paper that is intended for color laser printers. Print the Supplies Status page to check the remaining life. See Print information pages on page 42. Replace any low print cartridges. See Replace print cartridges on page 52.
Vertical streaks or bands appear on the page.
One or more print cartridges might be defective.
Aa Bb C c Aa Bb C c Aa Bb C c Aa Bb C c Aa Bb C c
The product is set to override the Replace <Color> Cartridge message and to continue printing.
Replace any low print cartridges. See Replace print cartridges on page 52.
Problem The amount of background toner shading becomes unacceptable.
Cause Very dry (low humidity) conditions can increase the amount of background shading. One or more print cartridges might be defective. The product is set to override the Replace <Color> Cartridge message and to continue printing.
Solution Check the device environment.
Replace any low print cartridges. See Replace print cartridges on page 52. Replace any low print cartridges. See Replace print cartridges on page 52.
Toner smears appear on the media.
The media might not meet HP specifications. If toner smears appear on the leading edge of the paper, the media guides are dirty, or debris has accumulated in the print path.
Use media that meets HP specifications. Clean the media guides. Clean the paper path. See Clean the product on page 55.
The toner smears easily when touched.
The device is not set to print on the type of media on which you want to print.
In the printer driver, select the Paper tab and set Type is to match the type of media on which you are printing. Print speed might be slower if you are using heavy paper. Use media that meets HP specifications. Clean the paper path. See Clean the product on page 55.
The media might not meet HP specifications. The paper path might need cleaning.
Problem Marks repeatedly appear at even intervals on the printed side of the page.
Cause The device is not set to print on the type of media on which you want to print.
Solution In the printer driver, select the Paper tab and set Type is to match the type of paper on which you are printing. Print speed might be slower if you are using heavy paper.
Internal parts might have toner on them. The problem typically corrects itself after a few more pages. The paper path might need cleaning. The fuser might be damaged or dirty. Clean the paper path. See Clean the product on page 55. To determine if the fuser has a problem, open the HP Color LaserJet CP1210 Series Toolbox and print the print-quality diagnostics page. See Use the HP Color LaserJet CP1210 Series Toolbox software on page 43. Contact HP Customer Care. See HP Customer Care on page 90 or the support flyer that came in the box. A print cartridge may have a problem. To determine which cartridge has a problem, open the HP Color LaserJet CP1210 Series Toolbox and print the print-quality diagnostics page. See Use the HP Color LaserJet CP1210 Series Toolbox software on page 43.

104 Appendix D Regulatory information

Safety statements

Laser safety
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The device is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. Since radiation emitted inside the device is completely confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user operation. WARNING! Using controls, making adjustments, or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation.

Canadian DOC regulations

Complies with Canadian EMC Class B requirements. Conforme la classe B des normes canadiennes de compatibilit lectromagntiques. CEM.

VCCI statement (Japan)

Power cord statement (Japan)

EMI statement (Korea)

Safety statements 105
Laser statement for Finland
Luokan 1 laserlaite Klass 1 Laser Apparat HP Color LaserJet CP1215/CP1515/CP1518 Series, laserkirjoitin on kyttjn kannalta turvallinen luokan 1 laserlaite. Normaalissa kytss kirjoittimen suojakotelointi est lasersteen psyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on mritetty standardin EN 60825-1 (1994) mukaisesti. VAROITUS ! Laitteen kyttminen muulla kuin kyttohjeessa mainitulla tavalla saattaa altistaa kyttjn turvallisuusluokan 1 ylittvlle nkymttmlle lasersteilylle. VARNING ! Om apparaten anvnds p annat stt n i bruksanvisning specificerats, kan anvndaren utsttas fr osynlig laserstrlning, som verskrider grnsen fr laserklass 1. HUOLTO HP Color LaserJet CP1215/CP1515/CP1518 Series - kirjoittimen sisll ei ole kyttjn huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil. Tllaiseksi huoltotoimenpiteeksi ei katsota vriainekasetin vaihtamista, paperiradan puhdistusta tai muita kyttjn ksikirjassa lueteltuja, kyttjn tehtvksi tarkoitettuja yllpitotoimia, jotka voidaan suorittaa ilman erikoistykaluja. VARO ! Mikli kirjoittimen suojakotelo avataan, olet alttiina nkymttmllelasersteilylle laitteen ollessa toiminnassa. l katso steeseen. VARNING ! Om laserprinterns skyddshlje ppnas d apparaten r i funktion, utsttas anvndaren fr osynlig laserstrlning. Betrakta ej strlen. Tiedot laitteessa kytettvn laserdiodin steilyominaisuuksista: Aallonpituus 775-795 nm Teho 5 m W Luokan 3B laser.

106 Appendix D Regulatory information

Substances Table (China)

Table D-1

(Cr(VI))

(PBB)

(PBDE) O O O O O

X O O X X

O O O O O

X O O O O
O: SJ/T11363-2006 X: SJ/T11363-2006 NOTE:

Safety statements 107

108 Appendix D Regulatory information
Symbols/Numerics 2-sided printing 32 A accessibility features 2 accessories ordering 83, 84 acoustic specifications 98 agreements, maintenance 92 alerts, setting up 44 altitude specifications 96 anticounterfeit supplies 50 authorized dealers 90 auto continue 48 B background, gray 74 bands, troubleshooting 73 batteries included 102 bin, output capacity 2 jams, clearing 71 locating 3 black and white printing troubleshooting 77 blank pages, troubleshooting booklets 26 buttons, control panel 4
C cables USB, troubleshooting 80 calibrating color 47, 79 Canadian DOC regulations 105 canceling a print job 24 capacity output bin 2 card stock printing on 28
cartridges error messages 65 non-HP 50, 64 order message 65 recycling 101 replace message 65 replacing 52 status, viewing 44 storage 50 using when out of toner 51 warranty 89 characters, troubleshooting 75 cleaning 55 color adjusting 36 calibrating 47, 79 Edge Control 37 halftone options 36 HP ImageREt managing 36 matching 39 Microsoft Office Basic Colors palette 39 print in grayscale 36 printed vs. monitor 39 sRGB 37, 38 troubleshooting 77 contacting HP 90 contracts, maintenance 92 contrast print density 47 control panel lights and buttons 4 locating 3 settings 9 status-light patterns 59 counterfeit supplies 50 country/region of origin 5 creases, troubleshooting 76
crooked pages 76 curled media 76 custom-size media 28 customer support maintenance agreements 92 online 90 service information form 94 D declaration of conformity 104 density settings 47 Device Settings tab HP Color LaserJet CP1210 Series Toolbox 46 disposal, end-of-life 102 documentation 86 dots per inch (dpi) HP ImageREt specifications 2 dots, troubleshooting 73 downloading software printing system 7 dpi (dots per inch) HP ImageREt specifications 2 drivers help, Windows 23 included 2 settings 9, 10 shortcuts (Windows) 25 supported 8 Windows settings 25 duplex printing 32 E Edge Control 37 electrical specifications 97 end-of-life disposal 102 Energy Star compliance 2

Index 109

engine communication error message 63 engine, cleaning 55 enlarging documents 29 envelopes printing on 28 environment specifications 96 environmental stewardship program 101 errors software 81 European Union, waste disposal 103 Event log HP Color LaserJet CP1210 Series Toolbox 44 extended warranty 92 F faded print 73 features 2 Finnish laser safety statement 106 fraud hotline 50 front door, locating 3 fuser errors 64 jams, clearing 70 G glossy paper ordering 86 gray background, troubleshooting 74 grayscale troubleshooting 77 grayscale printing 36 H Help tab HP Color LaserJet CP1210 Series Toolbox 45 help, Windows printer drivers 23 HP Color LaserJet CP1210 Series Toolbox about 43 density settings 47 Device Settings tab 46 Help tab 45 Microsoft Office Basic Colors palette, printing 39

Product environmental attributes THE ECO DECLARATION
Brand * Company name * Contact information * Internet site * Additional information Hewlett-Packard Hewlett-Packard Company Hans Wendschlag http://www.hp.com/hpinfo/globalcitizenship/environment/contactemail.html http://www.hp.com/hpinfo/globalcitizenship/environment/ Logo
The company declares (based on product specification or test results based obtained from sample testing), that the product conforms to the statements given in this declaration.
Type of product * Commercial name * Model number * Issue date *
Intended market * Additional information
LaserJet Printer HP Color LaserJet CP1210 series HP Color LaserJet CP1210 series (CP1215) 2008-04-02 Global Europe Japan U.S. Other
This is an uncontrolled copy when in printed form. Please refer to the contact information for the latest version. The declaration may be published only when all rows and/or fields marked with a * are filled-in (n.a. for not applicable).
Quality Control Item Additional information regarding each item may be found under P14. QC1 * QC2 * The company enforces an internal quality control scheme to ensure the correctness of this eco declaration The company is a member of an eco declaration system that enforces regular independent quality control such as organized by IT-Fretagen (see http://www.itforetagen.se).

Requirement met Yes No

Annex B of ECMA-370 2nd Edition, December 2006

Page 1 (5)

Model number * Issue date *
Color LaserJet CP1215 2008-04-02
Product environmental attributes - Legal requirements Item P1 P1.1* P1.2* P1.3* *=mandatory to fill in. Additional information regarding each item may be found under P14. Hazardous substances and preparations Products do not contain lead, cadmium, mercury, hexavalent chromium, polybrominated biphenyl (PBB) and polybrominated diphenyl ether (PBDE) as specified in EU 2002/95/EC and its amendments Products do not contain Asbestos (EU 76/769/EEC, amendment 1999/77/EC) Products do not contain Ozone Depleting Substances: Chlorofluorocarbons (CFC), hydrobromofluorocarbons (HBFC), hydrochlorofluorcarbons (HCFC), Halons, carbontetrachloride, 1,1,1-trichloroethane, methyl bromide (EU : Regulation (EC) No. 2037/2000, 2038/2000, 2039/2000) Products do not contain polychlorinated biphenyl (PCB), polychlorinated terphenyl (PCT), (EU 76/769/EEC)
Requirement met Yes No n.a.

P1.4* P1.5*

Products do not contain short chain chloroparaffins (SCCP) with 10-13 carbon atoms in the chain containing at least 48% per mass of chlorine in the SCCP as specified in Norwegian regulation relating to restrictions on the use of certain dangerous chemicals 20.12.2002 Textile and leather parts with direct skin contact do not contain Tri-(2,3,-dibromopropyl)-phosphate (TRIS), Tris(aziridinyl)-phosphineoxide (TEPA), polybrominated biphenyl (PBB) (EU 76/769/EEC) Textile and leather parts with direct skin contact do not contain Azo colourants that split aromatic amines as specified in EU 76/769/EEC, amendment 2003/3/EC Wooden parts do not contain arsenic and chromium as a wood preservation treatment as well as pentachlorophenol and derivatives (EU 76/769/EEC) Parts with direct and prolonged skin contact do not release nickel in concentrations higher than specified in 76/769/EEC, amendment 94/27/EEC Batteries If hazardous batteries (as defined in 91/157/EEC) are used in the product they are easily removable and labelled with the disposal and the substance logo (as defined in 91/157/EEC, 93/86/EEC) If batteries are used in the product they do not contain mercury in concentrations higher than specified in 91/157/EEC If batteries are permanently installed in the product, information on the environmentally hazardous substances and safe removal method is listed in the user manual (91/157/EEC) Electrical safety, EMC and connection to the telephone network The product meets the Low Voltage Directive (LVD) regarding electrical safety (73/23/EEC & 93/68/EEC) The product meets the EMC Directive regarding electromagnetic compatibility (89/336/EEC / 2004/108/EEC th after June, If product is intended for connection to a public telecom network or contains a radio transmitter, it meets the EU R&TTE Directive (1999/5/EC) The product is CE-marked and a Declaration of Conformity is available (93/68/EEC) Consumable materials If a photo conductor (drum, belt etc.) is used in the product, it does not contain cadmium in concentrations higher than specified in (76/769/EEC and 91/338/EEC) If ink/toner is used in the product, it does not contain cadmium in concentrations higher than specified in (76/769/EEC and 91/338/EEC) If the ink/toner formulation/preparation is classified as hazardous according to EU Directive 1999/45/EC, and as amended, the product/packaging is labelled and a Material Safety Data Sheet (MSDS) in accordance with (99/45/EC & 2001/58/EC) is available. Product packaging The sum of the concentration levels of lead, cadmium, mercury, and hexavalent chromium present in packaging or packaging components does not exceed 0,01% by weight (94/62/EC). Plastic packaging material is marked according to ISO 11469 referring ISO 1043.(97/129/EEC) The product packaging material is free from CFC/HCFC. Treatment information Information for recyclers/treatment facilities (e.g. as requested by 2002/96/EC) is available.

P1.6* P1.7* P1.8* P1.9* P2 P2.1* P2.2* P2.3* P3 P3.1* P3.2* P3.3* P3.4* P4 P4.1* P4.2* P4.3*
P5 P5.1* P5.2* P5.3* P6 P6.1*

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Product environmental attributes - Market requirements - Environmental conscious design Item *=mandatory to fill in. Additional information regarding each item may be found under P14. P7 Design, Disassembly, recycling P7.1* Parts that have to be treated separately are easily separable P7.2* P7.3* P7.4* P7.5 P7.6* P7.7* P7.8* P7.9. P7.10 P7.11* P7.12* P7.13* P7.14 P7.15 P7.16 P7.17 P7.18 P7.19 P7.20 P8 P8.1* P8.2* P8.3 P9 9.1 Mode On-max Onnormal On-idle Save 1 Save 2 Off 1 Off 2 No load TEC P9.2* P9.3 * * * * * Plastic materials in covers/housing have no surface coating. Plastic parts >100g consist of one material or of easily separable materials. Plastic parts >25g have material codes according to ISO 11469 referring ISO 1043. Plastic parts are free from metal inlays or have inlays that can be removed with commonly available tools. Labels are easily separable. (This requirement does not apply to safety/regulatory labels). Product lifetime Upgrading can be done e.g. with processor, memory, cards or drives Upgrading can be done using commonly available tools Spare parts are available after end of production for: 3 years Service is available after end of production for: 3 years Material and substance requirements Product cover/housing material type: Material type: PC+ABS-FR(40) Material type: Electrical cable insulation material of power cables are halogen free (including PVC) Electrical cable insulation material of signal cables are halogen free (including PVC) All cover/housing plastic parts >25g are halogen free All printed circuit boards (without components) >25g are halogen free

Material type:

Chemical specifications of flame retardants in cover / housing plastic parts >25g according ISO 1043-4: (40) Chemical specifications of flame retardants in printed circuit boards (without components) >25g according ISO 1043-4: 16,17 Weight of recycled material in plastic parts is 0 grams Plastic parts >25g are free from flame retardant substances/preparations above 0.1% classified as R45/46, R50/51/53 and R60/61 (67/548/EEC) Light sources are free from mercury If mercury is used specify: Number of lamps: and max. mercury content per lamp: mg Batteries Product does not contain batteries defined as hazardous according to 91/157/EEC Battery chemical composition: Batteries meet the requirements of the following voluntary program/s: Energy consumption For the product the following power levels or energy consumptions have been measured: Power level at Time (s) to <mode> Mode description * Volts W W W W W W W W to to to to to to * * * * * * * External power supplies/charger plugged in but disconnected from the product

Reference/ Standard * * * * * * * * *
kWh/y Typical Energy Consumption per year
Information about the energy save function is provided with the product. The product meets the energy requirements of the following voluntary program/s: ENERGY STAR MOU Others specify:

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Product environmental attributes - Market requirements (continued) Requirement met Item * = mandatory to fill in. Additional information regarding each item may be found under P14. Yes No n.a. P10 Emissions Noise emission Declared according to ISO 9296 Mode Mode description Declared P10.1 Declared A-weighted A-weighted sound pressure level LpAm (dB) sound power Bystander positions Operator position level LWAd (B) Desktop or Deskside Idle Operation Other mode Measured according to: ISO 7779 Other ECMA-74 (only if not covered by ECMA-74 with LpAm measurement distance m) * Ready * Printing (mono) * Inaudible * 6.2 Inaudible 49 (only if product is not operator attended)
The product meets the acoustic noise requirements of the following voluntary program/s: Blue Angel, TCO for Printers, Nordic Swan Chemical emissions from printing products

P10.3*

Test performed according to ECMA-328 standard The test covers: Dust Ozone
, other specify: RAL-UZ 122 Styrene Benzene TVOC
The product meets the chemical emission requirements of the following voluntary program/s: Blue Angel Electromagnetic emissions
P10.5 P11 P11.1* P11.2* P11.3* P12 P12.1* P12.2* P12.3* P13 P13.1* P13.2* P13.3* P13.4* P14 P10.3
Computer display meets the requirement for low frequency electromagnetic fields of the following voluntary program/s: Consumable materials for printing products A Material Safety Data Sheet (MSDS) is available for the ink/toner preparation, even if not legally required (see P4.3). Paper containing recycled fibres that meets the requirements of EN12281 can be used. 2-sided (duplex) printing/copying is an integrated product function. Ergonomics for computing products The computer system meets the ergonomic requirements of EN 29241-3, -7, -8 for CRT displays and EN-ISO13406-2 for flat panel displays. The product keyboard meets the requirements of ISO 9995 and EN 29241-4. The computer input device meets the requirements of ISO 9241-9. Packaging and documentation Product packaging material type(s): Corrugate Product packaging material type(s): EPS Product packaging material type(s): LDPE (bag) Product plastic packaging is halogen free (including PVC) User and product documentation do not contain chlorine bleached paper User and product documentation contain recycled paper Additional information Air emissions data based on testing of the CLJ CP1515n weight (kg): 2.54 weight (kg): 0.37 weight (kg): 0.075

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Energy consumption
For the product the following power levels or energy consumptions have been measured:

Power 1 Consumption (W)

Default Time Settings to Enter Energy Saving Mode (Min)
Reference Standard (test method)

Operating

Not Applicable
IEC 62301: Household electrical appliances Measurement of standby 2 power (Ver. 1.0) ENERGY STAR Product for Imaging products (Ver. 1.0) ENERGY STAR Product for Imaging products (Ver. 1.0)
Ready Sleep Off Typical Electricity Consumption (TEC) External Power Supply At No Load

12 4.0.993 (kWh/week)

Immediately after Operating mode ends
ENERGY STAR Product for Imaging products (Ver. 1.0) ENERGY STAR Product for Imaging products (Ver. 1.0)
ENERGY STAR Program for External Power Supplies (Ver. 1.0)

1. 2. 3.

Reported power is the highest level for all standard voltages this product series/model is sold at worldwide. Uses all basic test conditions and methods established by this standard procedure and adapts them to measuring this power mode. However, this procedure does not specify measurement of this power mode. Definitions: a. Operating: The power state in which the product is connected to a power source and is actively transferring data, as well as performing any of its other primary functions. b. Ready: The condition that exists when the product is not producing output, has reached operating conditions, has not yet entered into any lower-power modes, and can enter Active mode with minimal delay. All product features can be enabled in this mode, and the product must be able to return to Active mode by responding to any potential input options designed into the product. Potential inputs include external electrical stimulus (e.g., network stimulus, fax call, or remote control) and direct physical intervention (e.g., activating a physical switch or button). c. Sleep: The reduced power state that the product enters automatically after a period of inactivity. In addition to entering Sleep automatically, the product may also enter this mode 1) at a user set time-of-day, 2) immediately in response to user manual action, without actually turning off, or 3) through other, automatically-achieved ways that are related to user behaviour. All product features can be enabled in this mode and the product must be able to enter Active mode by responding to any potential input options designed into the product; however, there may be a delay. Potential inputs include external electrical stimulus (e.g., network stimulus, fax call, remote control) and direct physical intervention (e.g., activating a physical switch or button). The product must maintain network connectivity while in Sleep, waking up only as necessary. d. Off: The power state that the product enters when it has been manually or automatically switched off but is still plugged in and connected to the mains. This mode is exited when stimulated by an input, such as a manual power switch or clock timer to bring the unit into Ready mode. When this state is resultant from a manual intervention by a user, it is often referred to as Manual Off, and when it is resultant from an automatic or predetermined stimuli (e.g., a delay time or clock), it is often referred to as Auto-off. e. TEC: A method of testing and comparing the energy performance of imaging equipment products, which focuses on the typical electricity consumed by a product while in normal operation during a representative period of time. The key criteria of the TEC approach for imaging equipment is a value for typical weekly electricity consumption, measured in kilowatt-hours (kWh). Detailed information can be found in the ENERGY STAR Qualified Imaging Equipment Typical Electricity Consumption Test Procedure. f. EPS No-Load: The condition in which the input of a power supply is connected to an AC source consistent with the power supplys nameplate AC voltage, but the output is not connected to a product or any other load.

Yes P9.2* P9.3 Information about the energy save function is provided with the product. The following product models qualify to the following voluntary programs: ENERGY STAR Imaging Equipment Program (Version 1.0, Tier 1): CP1215
NOTE: Additional lines may be inserted to declare further items, by positioning the cursor at the far right of the row and hitting the [Enter] key.

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