HP Officejet 4300 ALL-IN-ONE Manual
HP Officejet 4300 ALL-IN-one Printer, size: 15.1 MB
HP Officejet 4300 ALL-IN-one Setup Guide
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User reviews and opinions
|sarasyna||11:37am on Wednesday, November 3rd, 2010|
|More life from a toner cartridge. Last week, my color cartridges reached 2000 pages each and stopped printing. Great Color and B&W Printer - Paid $250.00 at Staples This is a great color laser for no money. I bought mine six months ago from Staples for $250. broke down after 3 months of low usage This printer has been a great disappointment. I used it rarely but it broke after 3 months.|
|davidvan||6:54pm on Tuesday, March 30th, 2010|
|Great Color and B&W Printer - Paid $250.00 at Staples This is a great color laser for no money. I bought mine six months ago from Staples for $250.|
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HP Officejet 4300 All-in-One series
Copyright 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under copyright laws.
Immigration papers Selective service papers Identification badges, cards, or insignias Governmental stamps: Postage stamps Food stamps Checks or drafts drawn on Governmental agencies Paper currency, travelers checks, or money orders Certificates of deposit Copyrighted works
Use only with the power adapter supplied by HP. Warning 1 This equipment will be inoperable when main power fails. Warning 2 The handset ear cap used with this product may attract dangerous objects like pins, staples, or needles. Take care to avoid harm that might occur from the retention of dangerous objects on the ear piece of the handset.
Adobe and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Windows, Windows NT, Windows ME, Windows XP, and Windows 2000 are U.S. registered trademarks of Microsoft Corporation. Intel and Pentium are registered trademarks of Intel Corporation. Energy Star and Energy Star logo are US registered marks of the United States Environmental Protection Agency. Publication number: Q8081-90101 February 2006
Warning To prevent fire or shock hazard, do not expose this product to rain or any type of moisture. Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock. Warning hazard 1. 2. Potential shock
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. The Hewlett-Packard Company shall not be liable for incidental or consequential damages in connection with, or arising out of the furnishing, performance, or use of this document and the program material which it describes. Note: Regulatory information can be found in Technical information.
4. 5. 6. 7.
8. It is not lawful in many places to make copies of the following items. When in doubt, check with a legal representative first. Governmental paper or documents: Passports
Read and understand all instructions in the Setup Guide. Use only a grounded electrical outlet when connecting the device to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician. Observe all warnings and instructions marked on the product. Unplug this product from wall outlets before cleaning. Do not install or use this product near water or when you are wet. Install the product securely on a stable surface. Install the product in a protected location where no one can step on or trip over the power cord, and where the power cord will not be damaged. If you have problems during setup, see Troubleshooting in the last section of the Setup Guide, or see Troubleshooting information in this User Guide. No operator-serviceable parts inside. Refer servicing to qualified service personnel. Use in a well-ventilated area.
HP All-in-One overview...3 The HP All-in-One at a glance...3 Control panel features....4 Menu overview...6 Text and symbols....7 Use the software....Find more information... 11 Sources of information...11 Use the onscreen Help....Finish setting up the HP All-in-One.. 19 Set your preferences....19 Connection information....20 Fax setup....Load originals and load paper...45 Load originals...45 Choose papers for printing and copying...46 Load paper....47 Avoid paper jams...Print from your computer....53 Print from a software application...53 Change the print settings...54 Stop a print job....Use the fax features...57 Send a fax...57 Receive a fax....60 Print reports....65 Stop faxing...Use the copy features...67 Make a copy....67 Change the copy settings...67 Stop copying....Use the scan features.... 69 Scan an image....69 Stop scanning...Maintain the HP All-in-One...71 Clean the HP All-in-One....71 Print a self-test report...74 Work with print cartridges...Order supplies....81 Order paper, or other media...81 Order print cartridges....81 Order other supplies...Troubleshooting information....83 View the Readme file....83 Setup troubleshooting...84
HP Photosmart Mac Help (Mac) The How Do I? topic provides access to animated videos that show you how to perform common tasks. The Get Started topic provides information about importing, modifying, and sharing your images. The Use Help topic provides information about finding information in the onscreen Help. For more information, see Use the onscreen Help. Onscreen help from your device Onscreen help is available from your device and contains additional information on select topics. To access onscreen help from the control panel 1. Press the Setup button. 2. Press until the appropriate help topic appears, and then press OK. The help topic opens on your computer screen. Readme The Readme file contains the most recent information which might not be found in other publications. Install the software to access the Readme file. www.hp.com/support If you have Internet access, you can get help and support from the HP website. This website offers technical support, drivers, supplies, and ordering information.
Use the onscreen Help
This User Guide describes a sampling of the features available, so you can get started using the HP All-in-One. Explore the onscreen Help that came with your device for information on all the features that the HP All-in-One supports. Note The onscreen Help also provides troubleshooting topics to assist you in resolving any issues you might encounter with the HP All-in-One.
The way you access and use the onscreen Help varies slightly depending on whether you are viewing the Help on a Windows computer or a Mac. Guidelines for using both Help systems are included in the following sections.
Use the Help on a Windows computer
This section explains how to access the onscreen Help on a Windows computer. It tells you how to use the navigation, search, and index features in the Help system to find the specific information you need. To access the HP Photosmart Software Help on a Windows computer 1. In the HP Solution Center, click the tab for the HP All-in-One. 2. In the Device Support area, click Onscreen Guide or Troubleshooting. If you click Onscreen Guide, a pop-up menu appears. You can choose to open the welcome page for the entire Help system or to go specifically to the Help for the HP All-in-One. If you click Troubleshooting, the Troubleshooting and support page opens. The following diagram highlights features for finding your way around the Help.
Contents, Index, and Search tabs Display area Help toolbar
Help toolbar The Help toolbar, shown below, contains buttons that enable you to move around the topics in the Help. You can move backwards and forwards through topics that you have already viewed, or you can click the Home button to return to the main page in the HP Photosmart Software Help.
Show/Hide Back Forward Home Print Options
The Help toolbar also contains buttons for changing the way the onscreen Help appears on your computer screen. For example, if you need more room to view the help topics in the display area on the right, you can hide the Contents, Index, and Search tabs by clicking the Hide button. Finally, the Print button enables you to print the page that is currently displayed on the computer screen. If the Contents tab is visible on the left when you click Print, the Print Topics dialog box appears. You can choose to print just the topic you are currently viewing in the display area, or you can print the current topic plus any subtopics associated with it. This feature is not available if the Index or Search tab is visible on the right side of the Help window.
Use the Help on a Mac
This section explains how to access the onscreen Help on a Mac. It tells you how to navigate and search the Help system to find the specific information you need. To access the HP Photosmart Mac Help On the Help menu in the HP Photosmart Studio, choose HP Photosmart Mac Help. The HP Photosmart Mac Help appears. The following diagram highlights features for finding your way around the Help.
Contents pane Display area Help toolbar
Contents pane The HP Photosmart Mac Help opens in the Help Viewer. It is divided into two panes. When you first open the Help, the left pane contains a list of the sections in the Help related to your HP All-in-One and software. For information on tasks and features available from the control panel of the HP All-in-One, double-click the 4300 series Help section. For troubleshooting information about the HP All-in-One, double-click the 4300 series Troubleshooting section. The other sections listed on the Contents pane provide information on using the HP Photosmart Mac Software to complete tasks.
After you select a section of the Help to view, the Contents pane changes to show a top-down view of the topics in that section, similar to the table of contents in a book. This is a useful way to find all the information provided about a single feature, such as printing photos. Display area The display area in the right pane displays the Help topic you select from the Contents pane. Help topics include descriptive text, step-by-step instructions, and illustrations, if applicable. Many topics in the HP Photosmart Mac Help include information about how to use a feature from the control panel on the HP All-in-One as well as from the HP Photosmart Mac Software. Use the scroll bars to the right of the display area
HP Iron-On Transfers (for printing only) 1. Flatten the transfer sheet completely before using it; do not load curled sheets. Tip To prevent curling, keep transfer sheets sealed in the original package until you are ready to use them. 2. Locate the blue stripe on the nonprinting side of the transfer paper and then manually feed one sheet at a time into the input tray with the blue stripe facing up.
HP Greeting Cards, HP Photo Greeting Cards, or HP Textured Greeting Cards (for printing only) Insert a small stack of HP greeting card paper into the input tray with the print side down; slide the stack of cards forward until it stops. Tip Make sure the area on which you want to print is inserted first, facing down in the input tray.
HP Inkjet labels (for printing only) 1. Always use letter or A4 label sheets designed for use with HP inkjet devices (such as HP inkjet labels), and make sure that the labels are no more than two years old. Labels on older sheets might peel off when the paper is pulled through the HP All-in-One, causing subsequent paper jams. 2. Fan the stack of labels to make sure none of the pages are sticking together. 3. Place a stack of label sheets on top of full-size plain paper in the input tray, label side down. Do not insert labels one sheet at a time. For best results, set the paper type and paper size before copying or printing.
Avoid paper jams
To help avoid paper jams, follow these guidelines.
Remove printed papers from the output tray frequently. Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag. Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn. Do not combine different paper types and paper sizes in the input tray; the entire stack of paper in the input tray must be the same size and type. Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-width guide does not bend the paper in the input tray. Do not force paper too far forward in the input tray. Use paper types that are recommended for the HP All-in-One.
Print from your computer
The HP All-in-One can be used with any software application that allows printing. You can print a range of projects, such as borderless images, newsletters, greeting cards, iron-on transfers, and posters. Print from a software application Change the print settings Stop a print job
Copper-colored contacts Plastic tape with pink pull tab (must be removed before installing) Ink nozzles under tape
Hold the print cartridges by their black plastic sides, with the label on top. Do not touch the copper-colored contacts or the ink nozzles.
Note Handle the print cartridges carefully. Dropping or jarring cartridges can cause temporary printing problems, or even permanent damage.
Replace the print cartridges
Follow these instructions when the ink level is low. Note When the ink level for the print cartridge is low, a message appears on the display. You can also check the ink levels by using the software installed with the HP All-in-One. When you receive a low-ink warning message on the display, make sure you have a replacement print cartridge available. You should also replace the print cartridges when you see faded text or if you experience print quality issues related to the print cartridges. To order print cartridges for the HP All-in-One, go to www.hp.com/learn/suresupply. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page. For a list of print cartridge numbers, see the back cover of this guide.
To replace the print cartridges 1. Make sure the HP All-in-One is on. Caution If the HP All-in-One is off when you open the print cartridge door to access the print cartridges, the HP All-in-One will not release the cartridges for changing. You might damage the HP All-in-One if the print cartridges are not docked safely on the right side when you try to remove them. 2. Open the print cartridge door. The print carriage should move to the far right side of the HP All-in-One. If the print carriage does not move to the right side, close the door. Then, turn the HP All-in-One off, and then on again.
Wait until the print carriage is idle and silent, and then lightly press down on a print cartridge to release it. If you are replacing the tri-color print cartridge, remove the print cartridge from the slot on the left. If you are replacing the black print cartridge, remove the print cartridge from the slot on the right.
Print cartridge slot for the tri-color print cartridge Print cartridge slot for the black print cartridges
Distilled, filtered, or bottled water (tap water might contain contaminants that can damage the print cartridges). Caution Do not use platen cleaners or alcohol to clean the print cartridge contacts. These can damage the print cartridge or the HP All-inOne.
To clean the print cartridge contacts 1. Turn on the HP All-in-One and open the print cartridge door.
The print carriage moves to the far right side of the HP All-in-One. Wait until the print carriage is idle and silent, and then unplug the power cord from the back of the HP All-in-One. Note Depending how long the HP All-in-One is unplugged, the date and time might be erased. You might need to reset the date and time later, when you plug the power cord back in.
Lightly press down on the print cartridge to release it, and then pull it toward you out of the slot. Note Do not remove both print cartridges at the same time. Remove and clean each print cartridge one at a time. Do not leave a print cartridge outside the HP All-in-One for more than 30 minutes.
Inspect the print cartridge contacts for ink and debris buildup. Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze any excess water from it. Hold the print cartridge by its sides. Clean only the copper-colored contacts. Allow the print cartridges to dry for approximately ten minutes.
Copper-colored contacts Ink nozzles (do not clean)
Slide the print cartridge back into the slot. Push the print cartridge forward until it clicks into place. 9. Repeat if necessary for the other print cartridge. 10. Gently close the print cartridge door and plug the power cord into the back of the HP All-in-One.
You can order HP products, such as recommended types of paper and print cartridges, online from the HP website. Order paper, or other media Order print cartridges Order other supplies
Order paper, or other media
To order HP papers and other supplies, such as HP Premium Photo Papers or HP Allin-One Paper, go to www.hp.com/learn/suresupply. If prompted, choose your country/ region, follow the prompts to select your product, and then click one of the shopping links on the page.
Order print cartridges
For a list of print cartridge numbers, see the back cover of this guide. You can also use the software that came with the HP All-in-One to find out the reorder number for all the print cartridges. You can order print cartridges online from the HP website. Additionally, you can contact a local HP reseller to find out the correct print cartridge reorder numbers for your device and purchase print cartridges. To order HP papers and other supplies, go to www.hp.com/learn/suresupply. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page. Note Ordering print cartridges online is not supported in all countries/regions. If it is not supported in your country/region, contact a local HP reseller for information about purchasing print cartridges. To order print cartridges through the HP Photosmart Software 1. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Toolbox. Note You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Services tab, and then click Service this device. 2. 3. 4. Click the Estimated Ink Levels tab. Click Print Cartridge Ordering Information. The print cartridge reorder numbers appear. Click Order Online. HP sends detailed printer information, including model number, serial number, and ink supply levels, to an authorized online reseller. The supplies you need are preselected; you can change quantities, add or remove items, and then check out.
Additional troubleshooting topics in this User Guide Setup troubleshooting: Contains information on hardware setup, software installation, and fax setup troubleshooting information. Operational troubleshooting: Contains information on issues that might occur during normal tasks when using the HP All-in-One features. Additional sources of information are also available for helping you troubleshoot issues you might have with the HP All-in-One or HP Photosmart Software. See Find more information. If you are unable to solve the problem using the onscreen Help or HP websites, call HP Support using the number for your country/region.
View the Readme file
You might want to refer to the Readme file for information on system requirements and possible installation problems. From a Windows computer, you can access the Readme file by clicking Start, pointing to Programs or All Programs, pointing to HP, pointing to OfficeJet AllIn-One 4300 series, and then clicking Readme. From a Mac, you can access the Readme file by double-clicking the icon located in the top-level folder of the HP All-in-One software CD-ROM.
This section includes installation and configuration troubleshooting tips for some of the most common issues associated with hardware, software, and fax setup.
Hardware setup troubleshooting
Use this section to solve any problems you might encounter while setting up the HP All-in-One hardware. The HP All-in-One will not turn on Cause The HP All-in-One is not properly connected to a power supply.
Solution Make sure the power cord is firmly connected to both the HP All-in-One and the power adaptor. Plug the power cord into a grounded power outlet, surge protector, or power strip.
Power connection Power cord and adaptor Grounded power outlet
If you are using a power strip, make sure the power strip is on. Or, try plugging the HP All-in-One directly into a grounded power outlet. Test the power outlet to make sure it is working. Plug in an appliance that you know works, and see if the appliance has power. If not, then there might be a problem with the power outlet. If you plugged the HP All-in-One into a switched outlet, make sure the switch is on. If it is switched to on but still does not work, then there might be a problem with the power outlet. You pressed the On button too quickly.
To start the installation from a Windows computer 1. From the Windows Start menu, click Run. 2. In the Run dialog box, enter d:\setup.exe, and then click OK. If your CD-ROM drive is not assigned to drive letter D, enter the appropriate drive letter. To start the installation from a Mac 1. Double-click the CD icon on your desktop to view the contents of the CD. 2. Double-click the installation icon.
The minimum system checks screen appears (Windows) Solution Your system does not meet the minimum requirements to install the software. Click Details to see what the specific problem is, and then correct the problem before attempting to install the software. You can also try installing HP Photosmart Essential instead. HP Photosmart Essential provides less functionality than the HP Photosmart Premier software, but it requires less space and memory on your computer. For more information about installing the HP Photosmart Essential software, see the Setup Guide that came with the HP All-in-One.
A red X appears on the USB connect prompt Solution Normally, a green check appears indicating that the plug and play is successful. A red X indicates that the plug and play failed. Do the following: 1. 2. Verify that the control panel faceplate is firmly attached, unplug the HP All-inOne power cord, and then plug it in again. Verify that the USB cable and power cord are plugged in.
Click Retry to retry the plug and play setup. If this does not work, continue to the next step. Verify that the USB cable is set up properly as follows: Unplug the USB cable and plug it in again. Do not attach the USB cable to a keyboard or non-powered hub. Verify that the USB cable is 3 meters (9.8 feet) or less in length. If you have several USB devices attached to your computer, you might want to unplug the other devices during the installation. Continue with the installation and restart the computer when prompted. If you are using a Windows computer, open the HP Solution Center and check for the essential icons (Scan Picture, Scan Document, and Send a Fax). If the essential icons do not appear, remove the software and then reinstall it. For more information, see Uninstall and reinstall the software.
I received a message that an unknown error has occurred Solution Try to continue with the installation. If that does not work, stop and then restart the installation, and follow the directions on the screen. If an error occurs, you might need to uninstall and then reinstall the software. Do not simply delete the HP All-in-One application files from your computer. Make sure to remove them properly using the uninstall utility provided when you installed the software that came with the HP All-in-One. For more information, see Uninstall and reinstall the software.
Some of the buttons are missing in the HP Solution Center (Windows) If the essential icons (Scan Picture, Scan Document, and Send a Fax) do not appear, your installation might not be complete. Solution If your installation is incomplete, you might need to uninstall and then reinstall the software. Do not simply delete the HP All-in-One application files from your hard drive. Make sure to remove them properly using the uninstall utility provided in the HP All-in-One program group. For more information, see Uninstall and reinstall the software.
Disconnect the answering machine and then try receiving a fax. If faxing is successful without the answering machine, the answering machine might be causing the problem. Reconnect the answering machine and record your outgoing message again. Record a message that is approximately 10 seconds in duration. Speak slowly and at a low volume when recording your message. Leave at least 5 seconds of silence at the end of the voice message. There should be no background noise when recording this silent time. Try to receive a fax again.
Note Some digital answering machines might not retain the recorded silence at the end of your outgoing message. Play back your outgoing message to check. If the HP All-in-One shares the same phone line with other types of phone equipment, such as an answering machine, a computer dial-up modem, or a multi-port switch box, the fax signal level might be reduced. The signal level can also be reduced if you use a splitter or connect extra cables to extend the length of your phone. A reduced fax signal can cause problems during fax reception. To find out if other equipment is causing a problem, disconnect everything except the HP All-in-One from the phone line, and then try to receive a fax. If you can receive faxes successfully without the other equipment, one or more pieces of the other equipment is causing problems; try adding them back one at a time and receiving a fax each time, until you identify which equipment is causing the problem. If you have a special ring pattern for your fax phone number (using a distinctive ring service through your telephone company), make sure that the Distinctive Ring feature on the HP All-in-One is set to match. For more information, see Change the answer ring pattern for distinctive ringing.
The HP All-in-One cannot send faxes, but can receive faxes Solution The HP All-in-One might be dialing too fast or too soon. You might need to insert some pauses in the number sequence. For example, if you need to access an outside line before dialing the phone number, insert a pause following the access number. If your number is 95555555, and 9 accesses an outside line, you might insert pauses as follows: 9-555-5555. To enter a pause in the fax number you are typing, press Redial/Pause, or press the Space (#) button repeatedly, until a dash (-) appears on the display. You can also send the fax using monitor dialing. This enables you to listen to the phone line as you dial. You can set the pace of your dialing and respond to prompts as you dial. For more information, see Send a fax using monitor dialing. The number you entered when sending the fax is not in the proper format or the receiving fax machine is having problems. To check this, try calling the fax number from a telephone and listen for fax tones. If you cannot hear fax tones, the receiving fax machine might not be turned on or connected, or a
Type Paper Size A4: 210 x 297 mm (8.3 x 11.7 inches) Legal: 216 x 356 mm (8.5 x 14 inches) B5JIS: 182 x 257 mm (7.2 x 10.1 inches) Envelopes U.S. #10: 105 x 241 mm (4.13 x 9.5 inches)
Chapter 13 (continued) Technical information Type Size A2: 111 x 146 mm (4.4 x 5.8 inches) DL: 110 x 220 mm (4.3 x 8.7 inches) C6: 114 x 162 mm (4.5 x 6.4 inches) Transparency film Letter: 216 x 279 mm (8.5 x 11 inches) A4: 210 x 297 mm Premium photo paper 10 x 15 cm (4 x 6 inches) Letter: 216 x 280 mm (8.5 x 11 inches) A4: 210 x 297 mm Cards Index card: 127 x 203 mm (5 x 8 inches) A4: 210 x 297 mm Labels Letter: 216 x 279 mm (8.5 x 11 inches) A4: 105 x 149 mm Custom 102 x 152 mm up to 216 x 356 mm (4 x 6 inches up to 8.5 x 14 inches)
Print margin specifications
Top (leading edge) U.S. (Letter, Legal, Executive) ISO (A4, A5) and JIS (B5) Envelopes Cards 1.5 mm (0.06 inches) 1.8 mm (0.07 inches) 3.2 mm (0.13 inches) 1.0 mm (0.04 inches) Bottom (trailing edge) 12.7 mm (0.50 inches) 12.7 mm (0.50 inches) 3.2 mm (0.13 inches) 12.7 mm (0.50 inches) Left and Right margins 6.4 mm (0.25 inches) 3.2 mm (0.13 inches) 1.0 mm (0.04 inches) 3.2 mm (0.13 inches)
Resolution: 1200 x 1200 dpi black, 4800 optimized dpi color, 4800 dpi 6 ink Method: drop-on-demand thermal inkjet Language: Lightweight Imaging Device Interface Language (LIDIL) Duty cycle: 1000 pages per month
Digital image processing Up to 99 copies from original (varies by model) Digital zoom: from 25 to 400% (varies by model) Type Black Scan resolution (dpi)* up to 600 x 1200
(continued) Mode Type Color Normal Black Color Fast Black Color * Maximum at 400% scaling. Scan resolution (dpi)* up to 600 x 1200 up to 300 x 300 up to 300 x 300 up to 300 x 300 up to 300 x 300 Technical information
Walk-up black-and-white and color fax capability. Up to 100 speed dials (varies by model). Up to 200-page memory (varies by model, based on ITU-T Test Image #1 at standard resolution). More complicated pages or higher resolution takes longer and uses more memory. Manual fax send and receive. Automatic busy redial up to five times (varies by model). Automatic no-answer redial one time (varies by model). Confirmation and activity reports. CCITT/ITU Group 3 fax with Error Correction Mode. 33.6 Kbps transmission. Ring detect with automatic fax/answering machine switching. Photo (dpi) Black Color 196 x 203 (8-bit grayscale) 200 x 200 Very Fine (dpi) 300 x x 200 Fine (dpi) 196 x x 200 Standard (dpi) 196 x x 200
Image editor included Integrated OCR software automatically converts scanned text to editable text Twain-compliant interface Resolution: 1200 x 1200 dpi optical, up to 19,200 dpi enhanced Color: 16-bit per RGB color, 48-bit total Sheet feed scanner: maximum scan width 216 mm (8.5 inches), maximum scan length 356 mm (14 inches)
Height: 330.2 mm (13 inches) Width: 416.6 mm (16.4 inches) Depth: 203.2 mm (8 inches) Weight: 5.5 kg (12 pounds)
External AC adaptor input (max): 100 to 240 VAC, 1A, 50-60 Hz System DC input (max): 15 Vdc or 16 Vdc at 400 mA, 32Vdc at 500 mA Note The AC adaptor shipped might be specified to provide more power than system DC input (max) requirement above.
Recommended operating temperature range: 15 to 32 C (59 to 90 F) Allowable operating temperature range: 5 to 40 C (41 to 104 F) Humidity: 15% to 80% RH non-condensing Non-operating (Storage) temperature range: -40 to 60 C (-40 to 140 F)
In the presence of high electromagnetic fields it is possible the output from the HP All-in-One might be slightly distorted. HP recommends using a USB cable less than or equal to 3 m (10 feet) in length to minimize injected noise due to potential high electromagnetic fields. If you have Internet access, you can get acoustic information from the HP website. Go to www.hp.com/support.
Memory specifications: 2MB ROM, 16 MB RAM
Environmental product stewardship program
This section provides information on protecting the environment; ozone production; energy consumption; paper use; plastics; material safety data sheets; and recycling programs. This section contains information about environmental standards.
Protecting the environment
Hewlett-Packard is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment. For more information, visit HPs Commitment to the Environment website at: www.hp.com/hpinfo/globalcitizenship/environment/index.html
This product generates no appreciable ozone gas (O3).
Energy usage drops significantly while in ENERGY STAR mode, which saves natural resources, and saves money without affecting the high performance of this product. This product and external power supply qualify for ENERGY STAR, which is a voluntary program established to encourage the development of energy-efficient office products.
ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency. For more information on ENERGY STAR guidelines, go to the following website: www.energystar.gov
DSL, set up 27 enter text and symbols 7 forward fax calls 62 header 44 ISDN line, set up 28 menu 6 monitor dialing 59 pause 7 PBX system, set up 28 phone cord 95, 99, 104 receive 60 reports 65 reprint 62 rings to answer 42 send 57 set up 22, 94 settings 42 specifications 119 test failed 94 test setup 44 troubleshoot 94 voice mail, set up 31, 40 volume 20 fax problems fax tones recorded 104 receiving 102 sending 101, 103 Fax Resolution 4 FCC requirements 122 statement 122 forward fax calls 62 four-wire phone cord 99, 104 G glass strip clean 71 greeting cards, load 51 H hardware, fax setup test 94 header, fax 44 help button 5 menu 7 other resources 11 use onscreen Help 12 HP JetDirect 21 HP Solution Center, missing icons 91
I images lines 71 scan 69 streaks 71 ink cartridges. See print cartridges install software, troubleshoot 83 ISDN line, set up with fax 28 J jams, paper 52, 88 junk fax number 63 K keypad 5, 7 L labels load 51 specifications 117 language, set 19 left arrow 5 legal paper load 47 specifications 117 letter paper load 47 specifications 117 Lighter/Darker 4 line condition test, fax 98 load 10 x 15 cm photo paper x 6 inch photo paper 49 A4 paper 47 envelopes 50 full-size paper 47 greeting cards 51 index cards 50 iron-on transfers 51 labels 51 legal paper 47 letter paper 47 original 45 transparencies 51 M maintenance align print cartridges 78 clean exterior 73 clean glass strip 71
clean print cartridges 79 clean white strip 72 print cartridges 74 remove print cartridges 115 replace print cartridges 75 self-test report 74 make a copy 67 manual receive, fax 60 send, fax 58, 59 media. See paper memory delete faxes 62 reprint faxes 62 save faxes 61 menus copy 6 fax 6 help 7 scan to 6 setup 7 modem. See computer modem monitor dialing 59 O OK button 5 on button 5 one-touch speed dial buttons order paper 81 print cartridges 81 Setup Guide 82 software 82 User Guide 82
P paper choose 46 incompatible types 46 jams 52, 88, 105 load 47 order 81 paper sizes 117 recommended types 46 specifications 117 troubleshoot 105 paper tray capacities 117 parallel phone system 23 PBX system, set up with fax 28 PC modem. See computer modem phone
Index receive fax 60 send fax 58 phone cord check 96 connection, failure 96 extend 104 phone line, answer ring pattern 43 phone numbers, customer support 111 photo paper load 49 specifications 117 photos 69 physical specifications 119 power specifications 120 print cancel job 54 fax reports 65 faxes 62 from computer 53 from software application 53 print options 54 quality issues 71 self-test report 74 specifications 118 print cartridges align 78 clean 79 clean contacts 79 handle 75 order 81 part names 75 remove 115 replace 75 troubleshoot 86, 108 print margin specifications 118 print quality 71 lines 71 streaks 71 printer sharing Mac 21 R Readme file 83 receive fax auto answer mode 42 automatically 60 block numbers 63 forward calls 62 manually 60 rings to answer 42 troubleshoot problems 99 recycle HP All-in-One 121 print cartridges 121 Redial/Pause 4 regulatory notices Canadian statement 123 declaration of conformity (European Economic Area) 125 declaration of conformity (U.S.) 126 FCC requirements 122 FCC statement 122 geruschemission 124 notice to users in Japan (VCCI-2) 124 notice to users in Korea 125 notice to users in the European Economic Area 124 notice to users of the German telephone network 124 power cord statement 124 regulatory model identification number 121 WEEE 121 reinstall software 92 remove print cartridges 115 replace print cartridges 75 reports confirmation, fax 65 error, fax 66 fax test failed 94 self-test 74 reprint faxes in memory 62 resources, help 11 right arrow 5 rings to answer 42 S save faxes in memory 61 scan cancel 70 documents 69 features 69 photos 69 scan specifications 119 scan to button 5 stop 70 scan glass clean strip 71 scan to menu 6 self-test report 74 send fax basic fax 57 calling card, using 58, 59 credit card, using 58, 59 manually 58, 59 monitor dialing 59 serial number 111 serial phone system 23 service ID 111 settings country/region 19 date and time 19 fax 42 language 19 print options 54 setup answering machine 36, 37 button 5 computer modem 32, 34, 37, 40 distinctive ringing 29, 43 DSL 27 fax 22 ISDN line 28 menu 7 PBX system 28 separate fax line 26 shared phone line 30 test fax 44 troubleshoot fax 94 voice mail 31, 40 ship your device 114 software application, print from 53 software installation reinstall 92 troubleshoot 89 uninstall 92 sound, adjust volume 20 specifications. See technical information Speed Dial button 4 speed dial one-touch buttons 5 send fax 57
IMPORTANT: To ensure that the software is installed correctly, do not connect the USB cable until step 17.
Follow the steps in order. If you have problems during setup, see Troubleshooting in the last section. Your device might be different from the illustrations in this guide.
Remove tape and cardboard
b Make sure to remove all tape and cardboard on the inside of the device.
Windows CD print cartridges control panel faceplate (may be attached)
Mac CD phone cord
HP Officejet 4300 All-in-One series
power cord and adapter
*Purchased separately. The contents of your box may differ.
HP Ofcejet 4300 All-in-One series Setup Guide
Unfold paper trays
Attach the control panel faceplate (if not attached)
a Fit the faceplate tabs into the slots on top of the device. b Rotate the faceplate down. Then rmly press down on the front corners until they both snap into place.
IMPORTANT: Make sure that all edges are even with the device, and that all buttons come through the holes in the faceplate. The control panel faceplate must be attached for the HP All-in-One to work!
Load plain white paper into the bottom tray. Do not force paper too far into the input tray, or it might cause a paper jam.
2 HP All-in-One
Connect the power cord and adapter
Connect the supplied phone cord
a (1-LINE) Connect one end of the supplied phone cord to the phone port (1-LINE) and the other to a wall jack. b (2-EXT) Follow the step below if you want to connect your phone/answering machine to the HP All-in-One. Remove the plug from the (2-EXT) port, and then plug your phone or answering machine cord into the port. See the User Guide for additional fax setup information. See the User Guide if you want to use your own phone cord or if you have any of these features: DSL VoIP/FoIP ISDN Voice mail Distinctive ring
Press the On button
After you press the On button, wait for the print cartridge prompt before continuing.
HP All-in-One 3
Open the print cartridge door
Lift the print cartridge door. The print carriage moves to the right side.
Remove tape from both cartridges
Pull the tab to remove the tape from both print cartridges. IMPORTANT: Do not touch copper-colored contacts or retape the cartridges.
Insert the tri-color print cartridge
b CAUTION: The device must be On before you can insert the print cartridges.
a Slide the tri-color print cartridge into the left slot as shown. b Push the top part of the cartridge rmly up and into the slot until it snaps into place.
4 HP All-in-One
Insert the black print cartridge
b a Slide the black print cartridge into the right slot. b Push the top part of the cartridge rmly up and into the slot until it snaps into place. c Make sure both cartridges are secure. Close the print cartridge door.
Align the print cartridges
a Press OK to print the alignment page. (Make sure you have loaded plain white paper in the bottom tray). b Remove the alignment page from the output tray. c Place the alignment page face down into the document feeder as shown in diagram c. d Press OK to scan the alignment page. After the page has scanned, alignment is complete.
HP All-in-One 5
Turn on your computer
a Turn on your computer, login if necessary, and then wait for the desktop to appear. b Close any open programs.
Insert the correct CD
a Insert the green HP All-in-One Windows CD. b Follow the onscreen instructions to install the software. c On the Connection Type screen, make sure to select directly to this computer. Continue to the next page.
a Insert the gray HP All-in-One Mac CD. b Continue to the next page.
NOTE: If the startup screen does not appear, double-click My Computer, double-click the CD-ROM icon, and then double-click setup.exe.
6 HP All-in-One
Connect the USB cable
a Connect the USB cable from your computer to the USB port on the back of the device.
a Follow the onscreen instructions until you see the prompt to connect the USB cable. (This may take several minutes). b Once the prompt appears, connect the USB cable to the port on the back of the HP All-in-One, and then to any USB port on your computer. c Follow the onscreen instructions. Complete the Fax Setup Wizard and Sign Up Now screens. After you complete software installation, you are nished. a
b Insert the HP All-in-One CD. Double-click the HP All-in-One Installer icon. c Make sure you complete all screens, including the Setup Assistant.
If you do not see this screen, see Troubleshooting in the last section.
HP All-in-One 7
Problem: The paper jam message appears on the display. Action: Lift the control panel and gently remove any jammed paper. Make sure that you removed all packaging tape. After you have cleared the jam, make sure you press the control panel back into place. You may also need to remove any jammed paper from the rear access door or from inside the device. Problem: The Remove and check print cartridges message appears after you insert print cartridges. Action: Remove print cartridges. Make sure you remove all tape from the copper contacts. Re-insert the cartridges, and then close the print cartridge door.
Problem: (Windows only) You did not see the screen telling you when to connect the USB cable. Action: Remove and then re-insert the HP All-in-One Windows CD. Refer to Step 16.
Problem: (Windows only) The Microsoft Add Hardware screen appears. Action: Click Cancel. Unplug the USB cable, and then insert the HP All-in-One Windows CD. Refer to Steps 16 and 17.
Problem: (Windows only) The Device Setup Has Failed To Complete screen appears. Action: Verify that the control panel faceplate is rmly attached. Unplug the device and plug it in again. Check all connections. Make sure the USB cable is plugged into the computer. Do not plug the USB cable into a keyboard or nonpowered hub. Refer to Steps 5 and 17.
To access the HP Photosmart Software help on a Windows computer: 1 In the HP Solution Center, click the tab for your HP All-in-One. 2 In the Device Support area, click Onscreen Guide or Troubleshooting. To access the HP Photosmart Software Help on a Mac: 1 From the Finder Help menu, choose Mac Help. 2 From the Help Viewer Library menu, choose HP Photosmart Mac Help.
Copyright 2006 Hewlett-Packard Development Company, L.P.
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