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HP Officejet J3600 All-IN-ONEAbout HP Officejet J3600 All-IN-ONE
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Manual

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HP Officejet J3600 All-IN-one Printer, size: 9.4 MB
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HP Officejet J3600 All-IN-one Setup Guide

 

HP Officejet J3600 All-IN-ONE

 

 

Video review

HP Officejet J3680 All In One Pinter/Fax/Scanner/Copier ...

 

User reviews and opinions

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Comments to date: 7. Page 1 of 1. Average Rating:
Flowers13 10:06am on Sunday, October 31st, 2010 
excellant I love this HP printer it is great and I am very satisfied with it. Great for the price Printer/fax arrived in 2 days. The included CD would not load the driver. Okay but The Printer/Fax, works great yet, I find that it would be nice if there was a speaker for the telephone portion of this product.
Sensei_Jensen 10:00am on Tuesday, August 31st, 2010 
We are pleased with our purchase of the HP Officejet 3860-all-in-one printer. All uses are fine and work great Easy To Use
LinuxScribe 1:44am on Saturday, August 28th, 2010 
I might will try to find ink cartridges for cheap... Wow, speed shipping, got it in 2 days! I love Newegg! :). Easy to set up :) None! Has yet to have a paper jam or software problems.Worked great from first power-up.
wjhoffman 1:26am on Saturday, May 29th, 2010 
Recieved the package today and the box is almost perfect no dings or damage. Ordered it Saturday night recieved it tuesday at 12:34 PM none I think that, in spite of my still workind 820cSE, my wonderful Laserjet 3200 all in one, my 2100 all in one, and my 4280 all in one.
webster 10:44pm on Thursday, May 27th, 2010 
I had mine for 1 month before it stopped working.Gobbles up ink, streaks printouts, and eats paper.Worthless. none everything
daphne2hot 1:22pm on Wednesday, April 21st, 2010 
sory but i did not use the printer Reliable Hard Setup It is gevaldic best buy ever. Easy Setup","Easy To Use","Fast Operation","Great Print Quality","Reliable Large Footprint
ham_hoc_hoi 11:06am on Sunday, March 28th, 2010 
HP Oficejet J3689 is very good but no flatscreen HP Oficejet J3689 is excellent but has no flatscreen for books to be scanned, photocopiedor faxed.

Comments posted on www.ps2netdrivers.net are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.

 

Documents

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Connection information

Description Recommended number of connected computers for best performance One computer connected with a USB cable to the rear USB 2.0 high-speed port on the device. Up to five computers. The host computer must be turned on at all times, or the other computers cannot print to the device. Supported software features Setup instructions

USB connection

All features are supported.
Follow the setup poster guide for detailed instructions. For Windows, follow the instructions in Share the device on a locally shared network. For Mac OS, follow the instructions in Share the device on a locally shared network.

Printer sharing

All features resident on the host computer are supported. Only print is supported from the other computers.

Use the device

This section contains the following topics: Use control panel menus Control-panel message types Change device settings Use the HP Solution Center (Windows) Use the HP photo and imaging software Text and symbols Load originals Select print media Load media Print on special and custom-sized media Set up speed-dial entries

Use control panel menus

The following sections provide a quick reference to top-level menus that appear on the control-panel display. To display a menu, press the menu button for the function you want to use. Scan menu: Presents a list of destinations; for example, HP photo and imaging software. Fax menu: Allows you to enter a fax or speed-dial number, or display the Fax menu. Menu options include: Modifying resolution Lightening/darkening Sending delayed faxes Setting up new defaults Copy menu: Menu options include: Selecting copy quantities Reducing/enlarging Selecting media type and size
Control-panel message types
This section contains the following topics: Status messages Warning messages Error messages Critical error messages

Chapter 2

Status messages
Status messages reflect the current state of the device. They inform you of normal operation and require no action to clear them. They change as the state of the device changes. Whenever the device is ready, not busy, and has no pending warning messages, the status message READY appears if the device is turned on.

Warning messages

Warning messages inform you of events that require your attention, but they do not prevent the device from operating. An example of a warning message is a low ink warning. These messages appear until you resolve the condition.

To change the ECM setting from the control panel 1. Press Setup. 2. Press 5, and then press 6. This selects Advanced Fax Setup and then selects Error Correction Mode. 3. Press to select On or Off. 4. Press OK.

Receive a fax

You can receive faxes automatically or manually. If you turn off the Auto Answer option, you must receive faxes manually. If you turn on the Auto Answer option (the default setting), the device automatically answers incoming calls and receives faxes after the number of rings that are specified by the Rings to Answer setting. (The default Rings to Answer setting is five rings.) If you receive a legal-size fax and the device is not currently set to use legal-size paper, the device reduces the fax so that it fits on the paper that is loaded. If you have disabled the Automatic Reduction feature, the device prints the fax on two pages.

Receive a fax 55

NOTE: The HP Officejet J3500 can receive black-and-white faxes only. Receive a fax manually Set up backup fax reception Reprint received faxes from memory Poll to receive a fax Forward faxes to another number Set the paper size for received faxes Set automatic reduction for incoming faxes Block junk fax numbers

Receive a fax manually

When you are on the phone, the person you are speaking with can send you a fax while you are still connected. This is referred to as manual faxing. Use the instructions in this section to receive a manual fax. NOTE: You can pick up the handset to talk or listen for fax tones. You can receive faxes manually from a phone that is: Directly connected to the device (on the 2-EXT port) On the same phone line, but not directly connected to the device NOTE: The HP Officejet J3500 can receive black-and-white faxes only. To receive a fax manually 1. Make sure the device is turned on and you have paper loaded in the input tray. 2. Remove any originals from the document feeder tray. 3. Set the Rings to Answer setting to a high number to allow you to answer the incoming call before the device answers. Or, turn off the Auto Answer setting so that the device does not automatically answer incoming calls. 4. If you are currently on the phone with the sender, instruct the sender to press Start on their fax machine. 5. When you hear fax tones from a sending fax machine, do the following: a. Press START FAX Black or START FAX Color on the control panel. b. When prompted, select Fax Receive. c. After the device begins to receive the fax, you can hang up the phone or remain on the line. The phone line is silent during fax transmission.

Perform device maintenance tasks: Click the Device Services tab. Perform device maintenance tasks: Open the Information and Support panel, and then click the option for the task that you want to perform.
Use device management tools
Toolbox (Windows) HP Printer Utility (Mac OS)
The Toolbox provides maintenance information about the device. NOTE: The Toolbox can be installed from the Starter CD by selecting the full installation option if the computer meets the system requirements.
Open the Toolbox From the HP Solution Center, click the Settings menu, point to Print Settings, and then click Printer Toolbox. Right-click the HP Digital Imaging Monitor in the tray, point to Printer Model Name and then click Display Printer Toolbox. Toolbox tabs The Toolbox contains the following tabs.
Tabs Estimated Ink Level Contents
Ink Level Information: Shows estimated ink level for a print cartridge. NOTE: The ink levels shown are an estimate only. Actual ink volumes may vary.

Device Services

Shop Online: Provides access to a Web site from which you can order printing supplies for the device online. Order by Phone: Shows telephone numbers that you can call to order supplies for the device. Telephone numbers are not available for all countries/regions. Cartridge Details: Shows order numbers and expiration dates of the installed print cartridges. Align the Print Cartridges: Guides you through aligning the print cartridges. For more information, see Align the print cartridges. Clean the Print Cartridges: Guides you through cleaning the print cartridges. For more information, see Clean the print cartridges. Print a Test Page: Guides you through printing a test page.
HP Printer Utility (Mac OS)
The HP Printer Utility contains tools to configure print settings, calibrate the device, order supplies online, and find Web site support information. NOTE: Mac OS is supported by HP Officejet J3600 only. Open the HP Printer Utility To open the HP Printer Utility from the Desktop 1. From the Finder, select Computer from the Go menu. 2. Select Library, and then select Printers. 3. Select HP, select Utilities, and then select HP Printer Selector. 4. Select the device and click Launch Utility.

Chapter 7

To open the HP Printer Utility from the Printer Setup Utility 1. From the Finder, select Computer from the Go menu. 2. Select the device from the list, and then press Utility. 3. Select the device from the menu, and then press Launch Utility. HP Printer Utility panels Information and Support panel Supplies Status: Shows the information about currently installed print cartridges. Supply Info: Shows the print cartridge replacement options. Device Information: Displays information about the model and serial number. This page contains information about the device and the supplies. Clean: Guides you through cleaning the print cartridges. Align: Guides you through aligning the print cartridges. HP Support: Gain access to HP Web site where you can find support for the device, register the device, and find information about returning and recycling used printing supplies.

Case D: Fax with a distinctive ring service on the same line If you subscribe to a distinctive ring service (through your telephone company) that allows you to have multiple phone numbers on one phone line, each with a different ring pattern, set up the device as described in this section.
Figure 7-3 Back view of the device
To set up the device with a distinctive ring service 1. Using the phone cord supplied in the box with the device, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the device. NOTE: If you do not use the supplied cord to connect from the telephone wall jack to the device, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 2. Turn on the Auto Answer setting. 3. Change the Distinctive Ring setting to match the pattern that the telephone company assigned to your fax number. NOTE: By default, the device is set to answer all ring patterns. If you do not set the Distinctive Ring to match the ring pattern assigned to your fax number, the device might answer both voice calls and fax calls or it might not answer at all. 4. (Optional) Change the Rings to Answer setting to the lowest setting (two rings). 5. Run a fax test. The device automatically answers incoming calls that have the ring pattern you selected (Distinctive Ring setting) after the number of rings you selected (Rings to Answer setting). The device begins emitting fax reception tones to the sending fax machine and receives the fax.
Case E: Shared voice/fax line If you receive both voice calls and fax calls at the same phone number, and you have no other office equipment (or voice mail) on this phone line, set up the device as described in this section.
Figure 7-4 Back view of the device
3 Telephone wall jack Use the phone cord supplied in the box with the device to connect to the 1-LINE port Telephone (optional)
To set up the device with a shared voice/fax line 1. Using the phone cord supplied in the box with the device, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the device. NOTE: If you do not use the supplied cord to connect from the telephone wall jack to the device, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 2. Do one of the following: If you have a parallel-type phone system, remove the white plug from the port labeled 2-EXT on the back of the device, and then connect a phone to this port. If you have a serial-type phone system, you might plug your phone directly on top of the device cable which has a wall plug attached to it.

Shared voice/fax with computer DSL/ADSL modem Use these instructions if your computer has a DSL/ADSL modem
Telephone wall jack Parallel splitter DSL/ADSL filter Phone cord supplied with the device DSL/ADSL modem Computer Telephone
To set up the device with a computer DSL/ADSL modem 1. Obtain a DSL filter from your DSL provider. NOTE: Phones in other parts of the home/office sharing the same phone number with DSL service will need to be connected to additional DSL filters, otherwise you will experience noise when making voice calls. 2. Using the phone cord supplied in the box with the devices, connect one end to the DSL filter, then connect the other end to the port labeled 1-LINE on the back of the device. NOTE: If you do not use the supplied cord to connect from the DSL filter to the device, you might not be able to fax successfully. This special phone cord is different from phone cords you might already have in your home or office. 3. If you have a parallel-type phone system, remove the white plug from the port labeled 2-EXT on the back of the device, and then connect a phone to this port. 4. Connect the DSL filter to the parallel splitter. 5. Connect the DSL modem to the parallel splitter. 6. Connect the parallel splitter to the wall jack. 7. Run a fax test. When the phone rings, the device automatically answers after the number of rings you set in the Rings to Answer setting. The device begins emitting fax reception tones to the sending fax machine and receives the fax. Case I: Shared voice/fax line with answering machine If you receive both voice calls and fax calls at the same phone number, and you also have an answering machine that answers voice calls at this phone number, set up the device as described in this section.
Figure 7-9 Back view of the device
3 Telephone wall jack Use the phone cord provided to connect to the 1-LINE port on the back of the device Answering machine
(continued) 4 Telephone (optional)
To set up the device with a shared voice/fax line with answering machine 1. Remove the white plug from the port labeled 2-EXT on the back of the device. 2. Unplug your answering machine from the telephone wall jack, and connect it to the port labeled 2-EXT on the back of the device. NOTE: If you do not connect your answering machine directly to the device, fax tones from a sending fax machine might be recorded on your answering machine, and you probably will not be able to receive faxes with the device. 3. Using the phone cord supplied in the box with the device, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the device. NOTE: If you do not use the supplied cord to connect from the telephone wall jack to the device, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 4. (Optional) If your answering machine does not have a built-in phone, for convenience you might want to connect a phone to the back of your answering machine at the "OUT" port. NOTE: If your answering machine does not let you connect an external phone, you can purchase and use a parallel splitter (also known as a coupler) to connect both the answering machine and telephone to the device. You can use standard phone cords for these connections. 5. Turn on the Auto Answer setting. 6. Set your answering machine to answer after a low number of rings. 7. Change the Rings to Answer setting on the device to the maximum number of rings supported by your device. (The maximum number of rings varies by country/region.) 8. Run a fax test. When the phone rings, your answering machine answers after the number of rings you have set, and then plays your recorded greeting. The device monitors the call during this time, "listening" for fax tones. If incoming fax tones are detected, the device emits fax reception tones and receives the fax; if there are no fax tones, the device stops monitoring the line and your answering machine can record a voice message. Case J: Shared voice/fax line with computer modem and answering machine If you receive both voice calls and fax calls at the same phone number, and you also have a computer modem and answering machine connected on this phone line, set up the HP device as described in this section.

NOTE: Since your computer dial-up modem shares the phone line with the HP device, you cannot use both your modem and the device simultaneously. For example, you cannot use the HP device for faxing while you are using your computer dial-up modem to send an e-mail or access the Internet. Shared voice/fax line with computer dial-up modem and answering machine Shared voice/fax line with computer DSL/ADSL modem and answering machine
Shared voice/fax line with computer dial-up modem and answering machine There are two different ways to set the HP device with your computer based on the number of phone ports on your computer. Before you begin, check your computer to see if it has one or two phone ports. If your computer has only one phone port, you will need to purchase a parallel splitter, as shown below. (A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a two-line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.)
Figure 7-10 Example of a parallel splitter If your computer has one phone port, set up the HP device as described below.
Figure 7-11 Back view of the device
5 Telephone wall jack Telephone cord connected to the parallel splitter Parallel splitter Telephone (optional) Answering machine
Computer with modem Use the phone cord supplied in the box with the device to connect to the "1-LINE" port
To set up the device on the same phone line as a computer with one phone port 1. Remove the white plug from the port labeled 2-EXT on the back of the HP device. 2. Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled 2-EXT on the back of the device. 3. Unplug your answering machine from the telephone wall jack, and connect it to the port labeled 2-EXT on the back of the device. NOTE: If you do not connect your answering machine directly to the device, fax tones from a sending fax machine might be recorded on your answering machine, and you might not be able to receive faxes with the device. 4. Using the phone cord supplied in the box with the HP device, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the HP device. NOTE: If you do not use the supplied cord to connect from the telephone wall jack to the device, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 5. (Optional) If your answering machine does not have a built-in phone, for convenience you might want to connect a phone to the back of your answering machine at the "OUT" port. NOTE: If your answering machine does not let you connect an external phone, you can purchase and use a parallel splitter (also known as a coupler) to connect both the answering machine and telephone to the device. You can use standard phone cords for these connections. 6. If your modem software is set to receive faxes to your computer automatically, turn off that setting. NOTE: If you do not turn off the automatic fax reception setting in your modem software, the device will not be able to receive faxes. 7. Turn on the Auto Answer setting. 8. Set your answering machine to answer after a low number of rings. 9. Change the Rings to Answer setting on the HP device to the maximum number of rings supported by your HP device. (The maximum number of rings varies by country/ region.) 10. Run a fax test. NOTE: If you are using a computer with two telephone ports, you do not need a parallel splitter. You can plug the answering machine into the OUT port on the back of the computer.

Make sure you have the following materials available: Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart or leave fibers. TIP: Coffee filters are lint-free and work well for cleaning print cartridges. Distilled, filtered, or bottled water (tap water might contain contaminants that can damage the print cartridges). CAUTION: Do not use platen cleaners or alcohol to clean the print cartridge contacts. These can damage the print cartridge or the HP All-in-One. To clean the print cartridge contacts 1. Turn on the device and open the print cartridge door. The print carriage moves to the far right side of the device. 2. Wait until the print carriage is idle and silent, and then unplug the power cord from the back of the device. NOTE: Depending how long the HP All-in-One is unplugged, the date and time might be erased. You might need to reset the date and time later, when you plug the power cord back in. 3. Lightly press down on the print cartridge to release it, and then pull it toward you out of the slot. NOTE: Do not remove both print cartridges at the same time (HP Officejet J3600). Remove and clean each print cartridge one at a time. Do not leave a print cartridge outside the HP All-in-One for more than 30 minutes. 4. Inspect the print cartridge contacts for ink and debris buildup. 5. Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze any excess water from it. 6. Hold the print cartridge by its sides.
7. Clean only the copper-colored contacts. Allow the print cartridges to dry for approximately ten minutes.
Copper-colored contacts Ink nozzles (do not clean)
8. Slide the print cartridge back into the slot. Push the print cartridge forward until it clicks into place. 9. Repeat if necessary for the other print cartridge (HP Officejet J3600 only). 10. Gently close the print cartridge door and plug the power cord into the back of the device.
Clean the area around the ink nozzles
If the device is used in a dusty environment, a small amount of debris might accumulate inside the device. This debris can include dust, hair, carpet, or clothing fibers. When debris gets on the print cartridges, it can cause ink streaks and smudges on printed pages. Ink streaking can be corrected by cleaning around the ink nozzles as described here. NOTE: Clean the area around the ink nozzles only if you continue to see streaks and smudges on your printed pages after you have already cleaned the print cartridges by using the control panel or the software you installed with the HP All-in-One. Make sure you have the following materials available: Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart or leave fibers. TIP: Coffee filters are lint-free and work well for cleaning print cartridges. Distilled, filtered, or bottled water (tap water might contain contaminants that can damage the print cartridges). CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.

There is a glass strip under the automatic document feeder. 3. Clean the glass strip with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner.
CAUTION: Do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass, since they can damage it. Do not place or spray liquid directly on the glass. The liquid might seep under the glass and damage the device.
4. Close the automatic document feeder cover. CAUTION: Make sure you close the automatic document feeder cover before loading any paper or originals. If you do not close the cover, you might damage the mechanism. 5. Plug in the power cord, and then turn on the device.

Clean the white strip

Minor debris can accumulate on the white strip located inside the automatic document feeder. To clean the white strip 1. Turn off the device and unplug the power cord. NOTE: Depending how long the device is unplugged, the date and time might be erased. You might need to reset the date and time later, when you plug the power cord back in. 2. Lift the cover of the automatic document feeder.
3. Clean the white strip with a soft cloth or sponge slightly moistened with a mild soap and warm water. Wash the strip gently to loosen debris. Do not scrub the strip.
4. If further cleaning is needed, repeat the previous steps using isopropyl (rubbing) alcohol, and wipe the strip thoroughly with a damp cloth to remove any residual alcohol. CAUTION: Be careful not to spill alcohol on the glass or exterior of the HP All-in-One, as this might damage the device. 5. Close the automatic document feeder cover. 6. Plug in the power cord, and then turn on the device.

Clean the exterior

NOTE: Before cleaning the device, turn off the power and unplug the power cord from the electrical socket. Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the case. The exterior of the device does not require cleaning. Keep fluids away from the interior of the device, as well as from the control panel.
Troubleshooting tips and resources
Use the following tips and resources to resolve printing problems. For a paper jam, see Clear paper jams. For paper-feed problems, such as the paper skew and paper pick, see Solve paperfeed problems. Power light is on and not blinking. When the device is turned on for the first time, it takes approximately 12 minutes to initialize it after the print cartridges are installed. Power cord and other cables are working, and are firmly connected to the device. Make sure the device is connected firmly to a functioning alternating current (AC) power outlet, and is turned on. For voltage requirements, see Electrical specifications. Media is loaded correctly in the input tray and is not jammed in the device. All packing tapes and materials are removed. The device is set as the current or default printer. For Windows, set it as the default in the Printers folder. For the Mac OS, set it as the default in the Printer Setup Utility. See your computer's documentation for more information. Pause Printing is not selected if you are using a computer running Windows. You are not running too many programs when you are performing a task. Close programs that you are not using or restart the computer before attempting the task again.

Solve printing problems

The device shuts down unexpectedly Error message appears on control-panel display The device is not responding (nothing prints) Device takes a long time to print Blank or partial page printed
Something on the page is missing or incorrect Placement of the text or graphics is wrong
The device shuts down unexpectedly
Check the power and power connections Make sure the device is connected firmly to a functioning alternating current (AC) power outlet. For voltage requirements, see Electrical specifications.
Error message appears on control-panel display
A non-recoverable error has occurred Disconnect all cables (such as power cord, network cable, and USB cable), wait about 20 seconds, and reconnect the cables. If the problem persists, visit the HP Web site (www.hp.com/support) for the latest troubleshooting information, or product fixes and updates.
The device is not responding (nothing prints)
There are print jobs stuck in the print queue Open the print queue, cancel all documents, and then reboot the computer. Try to print after the computer reboots. Refer to the Help system for the operating system for more information. Check the device setup For more information, see Troubleshooting tips and resources. Check the device software installation If the device is turned off when printing, an alert message should appear on your computer screen; otherwise, the device software might not be installed correctly. To resolve this, uninstall the software completely, and then reinstall the device software. For more information, see Uninstall and reinstall the software. Check the cable connections Make sure both ends of the network/USB cable are secure. If the device is connected to a network, check the following: Check the Link light on the back of the device. Make sure you are not using a phone cord to connect the device. Check any personal firewall software installed on the computer The personal software firewall is a security program that protects a computer from intrusion. However, the firewall might block communication between the computer and the device. If there is a problem communicating with the device, try temporarily disabling the firewall. If the problem persists, the firewall is not the source of the communication problem. Re-enable the firewall.

Colors are printing as black and white
(HP Officejet J3600 only) Check the print settings Make sure Print in Grayscale is not selected in the printer driver. For more information, see Change print settings.
Wrong colors are printing
(HP Officejet J3600 only) Check the print settings Make sure Print in Grayscale is not selected in the printer driver. For more information, see Change print settings. Check the print cartridges Make sure the correct print cartridges are installed and the print cartridges are not low on ink. For more information, see Manage the device and Supported print cartridges.
Printout shows bleeding colors
Check the print cartridges Make sure print cartridges have not been tampered with. Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result in reduced print quality and damage to the device. HP does not guarantee or support refilled print cartridges. For ordering information, see Supported print cartridges and HP supplies.
Colors do not line up properly
(HP Officejet J3600 only) Check the print cartridges Make sure the correct print cartridges are installed and the print cartridges are not low on ink. For more information, see Manage the device and Supported print cartridges. Check the graphics placement Use the zoom or print preview feature of your software to check for gaps in the placement of graphics on the page. Align the print cartridges Align the print cartridges. For more information, see Align the print cartridges.
Lines or dots are missing from text or graphics
Check the print cartridges Make sure the print cartridges are not low on ink. For more information, see Manage the device.
122 Maintain and troubleshoot
Solve paper-feed problems
For information on resolving jams, see Clear paper jams.
Media is not supported for the printer or tray
Use only media that is supported for the device. For more information, see Understand specifications for supported media.
Media is not picked up from the tray
Make sure media is loaded in the tray. For more information, see Load media. Fan the media before loading. Make sure the paper guides are set to the correct markings in the tray for the media size you are loading. Also make sure the guides are snug, but not tight, against the stack. Make sure media in the tray is not curled. Uncurl paper by bending it in the opposite direction of the curl.
Media is not coming out correctly
Make sure the output tray extension is extended; otherwise, printed pages may fall off the device.
Remove excess media from the output tray. There is a limit to the number of sheets the tray can hold.

Pages are skewing

Make sure the media loaded in the tray is aligned to the paper guides. If needed, pull out the tray from the device and reload the media properly, making sure that the paper guides are properly aligned. Load media into the device only when it is not printing.

Mac OS X (10.3.9 and higher, 10.4.6 and higher): 400 MHz Power PC G4 (v10.3.9 and higher, 10.4.6 and higher) or 1.83 GHz Intel Core Duo (10.4.6 and higher), 256 MB memory, 800 MB free hard disk space, QuickTime 5.0 or later Microsoft Internet Explorer 6.0 or later Adobe Acrobat Reader 5 or later

Print specifications

Resolution: 1200 x 1200 dpi black, 4800 optimized dpi color Method: drop-on-demand thermal inkjet Language: Lightweight Imaging Device Interface Language (LIDIL) NOTE: HP Officejet J3500 supports black print cartridges only.

Copy specifications

Digital image processing Up to 99 copies from original (varies by model) Digital zoom: from 25 to 400% (varies by model) Fit to page, pre-scan NOTE: Mode Best HP Officejet J3500 supports black and white copies only. Type Black Color Normal Black Color Fast Black Color Scan resolution (dpi) up to 600 x 1200 up to 600 x 1200 up to 300 x 300 up to 300 x 300 up to 300 x 300 up to 300 x 300

Fax specifications

Walk-up black-and-white and color fax capability. Up to 100 speed dials Up to 200-page memory (varies by model, based on ITU-T Test Image #1 at standard resolution). More complicated pages or higher resolution takes longer and uses more memory. Manual fax send and receive. Automatic busy redial up to five times. Automatic no-answer redial one time (varies by model). Confirmation and activity reports. CCITT/ITU Group 3 fax with Error Correction Mode. 33.6 Kbps transmission. Ring detect with automatic fax/answering machine switching.
Appendix C Photo (dpi) Black Color 196 x 203 (8-bit grayscale) 200 x 200 Very Fine (dpi) 300 x x 200 Fine (dpi) 196 x x 200 Standard (dpi) 196 x x 200

Scan specifications

Image editor included Integrated OCR software automatically converts scanned text to editable text Scan speeds vary according to the complexity of the document Twain-compliant and WIA-compliant interface Resolution: 1200 x 1200 dpi optical, up to 19,200 dpi enhanced Color: 16-bit per RGB color, 48-bit total Sheet fed scanner maximum scan width 216 mm (8.5 inches), maximum scan length 356 mm (14 inches)
Environmental specifications
Operating environment Operating temperature: 5 to 40 C (41 to 104 F) Recommended operating conditions: 15 to 32 C (59 to 90 F) Recommended relative humidity: 15 to 80% noncondensing Storage environment Storage temperature: -40 to 60 C (-40 to 140 F) Storage relative humidity: Up to 90% noncondensing at a temperature of 65 C (150 F)
Electrical specifications
Power requirements External AC adaptor input (max): 100 to 240 VAC ( 10%), 50/60 Hz ( 3Hz) System DC input (max): 15 Vdc or 16 Vdc at 400 mA; 32 Vdc at 500 mA NOTE: The AC adaptor shipped might be specified to provide more power than system DC input (max) requirement above.

Australia wired fax statement
In Australia, the HP device must be connected to Telecommunication Network through a line cord which meets the requirements of the Technical Standard AS/ACIF S008.
Warning for Australia and New Zealand with phone handset
Warning! This equipment will be inoperable when main power fails. Warning! The handset ear cap used with this product may attract dangerous objects like pins, staples, or needles. Take care to avoid harm that might occur from the retention of dangerous objects on the ear piece of the handset.

Regulatory model number

For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is SDGOB-0604-03. This regulatory number should not be confused with the marketing name (HP Officejet J3500 All-in-One series or HP Officejet J3600 All-in-One series) or product number.
Declaration of conformity
DECLARATION OF CONFORMITY
according to ISO/IEC 17050-1 and EN17050-1
__________________________________________________________________________
Manufacturer's Name: Manufacturer's Address: Hewlett-Packard Company 16399 West Bernardo Drive San Diego CA 92127, USA Declares, that the product: Product Name: Regulatory Model Number:2) Product Options: Power Adapter(s): DoC#: SDGOB-0604-rel. 2.1
HP Officejet 4300 Series, HP Officejet J3600 Series, HP Officejet J3500 Series, HP Fax 1250 SDGOB-0604-01, SDGOB-0604-02, SDGOB-0604-03 All 0957-2146, 0957-2119
Conforms to the following Product Specifications:
Safety: IEC 60950-1: 2001 / EN 60950-1: 2001 UL 60950-1: 2003 / CAN/CSA-22.2 No. 60950-1-03 NOM 019-SFCI-1993, AS/NZS 60950: 2000, GB4943: 2001 EMC: EN 55022:1998 + A1:2000 + A2:2003 / CISPR 22:1998 + A1:2000 + A2:2002 Class B 3) EN 55024:1998 +A1:2001 + A2:2003 / CISPR 24:1997 + A1: 2001 + A2:2002 IEC 61000-3-2: 2000 / EN 61000-3-2: 2000 IEC 61000-3-3:1994 +A1:2001 / EN 61000-3-3:1995 +A1:2001 FCC Part 15-Class B/ICES-003, Issue 4 / GB9254: 1998 Telecom: TBR 21:1998/ EG201 121: 2000-02 TBR38:1998 (SDGOB-0604-01, -03 only) AS/ACIF S002: 2001+A1 TIA/EIA/968:2001 FCC Part 68
Supplementary Information:
1) The product herewith complies with the requirements of the Low Voltage Directive 2006/95/EC, the EMC Directive 2004/108/EC and with the R&TTE Directive 1999/5/EC (Annex II) and carries the CE-marking accordingly. The product was tested in a typical configuration For regulatory purpose, this product is assigned a Regulatory Model Number (RMN). This number should not be confused with the product name or number. The product was tested in a typical configuration. This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation.

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Energy consumption
This product is designed to reduce power consumption and save natural resources without compromising product performance. It has been designed to reduce total energy consumption both during operation and when the device is not active. Specific information on power consumption may be found in the printed documentation that came with the device.

Symbols/Numerics

10 x 15 cm photo paper copy 38 load x 6 inch photo paper copy x 6 inch photo paper, load 26 fax 47 troubleshoot 122 black dots or streaks, troubleshoot copies 125 scan 129 blank pages, troubleshoot copy 124 print 118 scan 129 blocked fax numbers set up 60 both sides, print on 34 broadcast faxing send 51 buttons, control panel 12 colors bleeding 122 faded or dull 121 print black and white, troubleshoot 122 troubleshoot 122 wrong 122 computer modem shared with fax (parallel phone systems) 82 shared with fax and answering machine (parallel phone systems) 89 shared with fax and voice line (parallel phone systems) 84 shared with fax and voice mail (parallel phone systems) 93 confirmation reports, fax 66 connections features available 13 connectors, locating 11 contrast, fax 54 control panel administrator settings 70 buttons 12 copy from 37 enter text and symbols 18 faceplate, removing 154 lights 12 locating 10 menus 15 messages 15 scan from 43 send faxes 48 send scans to programs 44 settings, change 16 copy button 12 cancel 42 enhance light areas 42 from the control panel 37 legal to letter 40 number of copies 38
A4 paper, load 24 accessibility 4 acoustic emissions 160 ADF (automatic document feeder) capacity 20 load originals 20 media sizes supported 22 administrator settings 70 ADSL, fax setup with parallel phone systems 77 after the support period 152 align print cartridges 108 answer ring pattern change 63 parallel phone systems 79 answering machine fax tones recorded 140 set up with fax (parallel phone systems) 88 set up with fax and modem 89 attention light 12 automatic document feeder (ADF) capacity 20 load originals 20 media sizes supported 22 automatic fax reduction 59
cancel button 13 copy 42 print job 35 scan 45 scheduled fax 51 capacity ADF 20 trays 23 cards guidelines 22 tray supporting 23 cartridges. See print cartridges clean exterior 116 glass strip 114 print cartridge contacts 110 print cartridge ink nozzle area 112 print cartridges 109 scanner 114 white strip 115 color copies 42 fax 53 color copy 37 colored text, and OCR 45
backup fax reception 56 baud rate 64 best copy quality 39 black and white pages copy 37
paper size 38 paper types, recommended 38 photos, enhance 41 quality 39, 125 reduce 40 settings 37 specifications 159 speed 39 text, enhance 41 troubleshoot 124 Copy menu 15 correct port test, fax 131 critical error messages 16 custom-sized media guidelines 22 print on 29 customer support electronic 149 Korea 153 phone support 149 warranty 152 cut-off pages, troubleshoot 119

doc1

Fact sheet

HP Officejet J3600 All-in-One series
Overview The reliable HP Officejet J3600 All-in-One series enhances the productivity of small and home office users seeking a versatile, ultra-compact device for their printing needs. Featuring enhanced fax features including fax speeds up to three seconds per page, four-in-one functionality and a convenient built-in phone the All-in-One series delivers incredible value with professional-quality results. With simple-to-use features and easy setup, the HP Officejet J3600 All-in-One series allows users to quickly and efficiently generate documents, faxes and projects to fit every business need. Key features and benefits Work with speed and efficiency with print and copy speeds at up to 20 pages per minute (ppm) black and up to 14 ppm color after first page.(1) Perform high-quality color scanning with up to 1,200-dpi optical resolution and 48-bit color. Save desktop space with an ultra-compact design that includes a fold-up paper tray and built-in phone. Fax, scan and copy multi-page documents with a 20-page automatic document feeder. Enjoy enhanced fax capabilities including fax speeds up to three seconds per page, 200-page fax memory(2) and 100 speed dials. Eliminate unwanted faxes with an integrated junk-fax barrier, caller ID(3) and a two-line text LCD display that monitors incoming fax numbers. Produce laser-quality black text and vivid color graphics and photos using Original HP ink cartridges. Archived documents retain black text and color quality for decades without fading.(4) Save time and money with HPs specially formulated inks, which are designed for efficiency. Receive convenient low ink alerts then easily shop for supplies using HP SureSupply.(5) With HP Smart Web Printing,(6) print usable web pages without cutoff edges by adjusting web pages to fit the width of the paper. Supported supplies(7) HP 54 Black Inkjet Print Cartridge (CB334A): $29.99 HP 21 Black Inkjet Print Cartridge (C9351A): $14.99

Editorial contacts:

Caitlin Roulston, HP +caitlin.roulston@hp.com Adrienne Leong Porter Novelli for HP +975 3316
adrienne.leong@porternovelli.com
Hewlett-Packard Company 3000 Hanover Street Palo Alto, CA 94304 www.hp.com
HP 22 Tri-color Inkjet Print Cartridge (C9352A): $17.99 HP Color Inkjet Paper (400 sheets, 8.5 x 11-inch): $5.99 HP Advanced Paper (500 sheets, 8.5 x 11-inch): $5.99 HP Premium Plus Photo Paper, (50 sheets, 8.5 x 11-inch): $34.99 Pricing and availability Estimated U.S. street price of $99.(7) Available now for purchase in Asia Pacific, Latin America, and Europe, the Middle East and Africa; expected to be available in March for purchase in North America.

(1) (2)

After first page; more details available at www.hp.com/go/inkjetprinter. Based on ITU-T Test Image #1 at standard resolution. More complicated pages or higher resolution may Requires caller ID service, not included. Price and service contract must be negotiated separately. Junk fax Based on paper industry predictions for acid-free papers; colorant stability data at room temperature Program features and availability may vary by country. More information is available at Requires Microsoft Internet Explorer 6.0 or higher. Estimated U.S. street prices; actual price may vary.
reduce number of pages stored in memory.
blocker available only in areas with caller ID services: Australia, China, Hong Kong, Korea and Singapore.
based on similar systems tested as per ISO 11798 and ISO 18909.
www.hp.com/learn/sure supply.

(6) (7)

Microsoft is a U.S. registered trademark of Microsoft Corp. 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. 2/2008

 

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