HP Officejet J6400 All-in-One series

User Guide

Podrcznik uytkownika

Copyright information

2008 Copyright Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company notices
The information contained in this document is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of HewlettPackard, except as allowed under copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
7. Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged. 8. If the product does not operate normally, see Maintain and troubleshoot. 9. There are no user-serviceable parts inside. Refer servicing to qualified service personnel. 10. Use only the external power adaptor/battery provided with the device.

Accessibility

The device provides a number of features that make it accessible for people with disabilities. Visual The device software is accessible for users with visual impairments or low vision through the use of your operating system's accessibility options and features. It also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the software and on the device control panel have simple text or icon labels that convey the appropriate action. Mobility For users with mobility impairments, the device software functions can be executed through keyboard commands. The software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The device doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach. Support For more details about the accessibility of this product and HP's commitment to product accessibility, visit HP's Web site at www.hp.com/ accessibility. For accessibility information for the Mac OS, visit the Apple Web site at www.apple.com/accessibility.

Acknowledgements

Windows and Windows XP are U.S. registered trademarks of Microsoft Corporation. Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.
Secure Digital memory card is supported by the product. SD Logo is a trademark of its proprietor.

Safety information

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock. 1. Read and understand all instructions in the documentation that comes with the device. 2. Use only a grounded electrical outlet when connecting this product to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician. 3. Observe all warnings and instructions marked on the product. 4. Unplug this product from wall outlets before cleaning. 5. Do not install or use this product near water, or when you are wet. 6. Install the product securely on a stable surface.

Contents

1 Get started Find other resources for the product....9 Understand the device parts....10 Front view....10 Printing supplies area...11 Back view....11 Device control panel buttons and lights...12 Connection information....13 Turn off the device....14 Use the device Use device control panel menus...15 Device control-panel message types...16 Status messages....16 Warning messages....16 Error messages....16 Critical error messages....16 Change device settings....16 Use the HP Solution Center (Windows)....17 Use the HP photo and imaging software...17 Load originals....18 Load an original on the scanner glass...19 Load an original in the automatic document feeder (ADF)..19 Select print media....20 Tips for selecting and using print media...20 Understand specifications for supported media...21 Understand supported sizes....22 Understand supported media types and weights...24 Set minimum margins...25 Load media.....26 Print on special and custom-sized media...27 Print borderless.....28 Set up speed-dial entries....30 Set up fax numbers as speed-dial entries or groups.. 30 Set up speed-dial entries....30 Set up a speed-dial group...30 Print and view a list of speed-dial entries...31 View a list of speed-dial entries....31 Install the duplexer.....32 Print Change print settings....33 Change settings from an application for current jobs (Windows)..33 Change default settings for all future jobs (Windows)..33 Change settings (Mac OS)....34

You can scan a black-and-white fax into memory and then send the fax from memory. This feature is useful if the fax number you are trying to reach is busy or temporarily unavailable. The device scans the originals into memory and sends them once it is able to connect to the receiving fax machine. After the device scans the pages into memory, you can immediately remove the originals from the document feeder tray. NOTE: You can only send a black-and-white fax from memory. To send a fax from memory 1. Load your originals. For additional information, see Load originals. 2. In the Fax area, press Fax Menu. The Enter Number prompt appears. 3. Enter the fax number by using the keypad, press Speed Dial or a one-touch speed dial button to select a speed dial, or press Redial/Pause to redial the last number dialed. 4. In the Fax area, press Fax Menu repeatedly until How to Fax appears. 5. Press until Scan & Fax appears, and then press OK. 6. Press START FAX Black. The device scans the originals into memory and sends the fax when the receiving fax machine is available.
Schedule a fax to send later
You can schedule a black-and-white fax to be sent within the next 24 hours. This enables you to send a black-and-white fax late in the evening, when phone lines are not as busy or phone rates are lower, for example. The device automatically sends your fax at the specified time. You can only schedule one fax to be sent at a time. You can continue to send faxes normally, however, while a fax is scheduled. NOTE: You can only send faxes in black and white due to memory limitations. To schedule a fax from the device control panel 1. Load your originals. For additional information, see Load originals. 2. In the Fax area, press Fax Menu repeatedly until How to Fax appears. 3. Press until Send Fax Later appears, and then press OK. 4. Enter the send time by using the numeric keypad, and then press OK. If prompted, press 1 for AM, or 2 for PM. 5. Enter the fax number by using the keypad, press Speed Dial or a one-touch speed dial button to select a speed dial, or press Redial/Pause to redial the last number dialed. 6. Press START FAX Black. The device scans all pages and the scheduled time appears on the display. The fax is sent at the scheduled time.
To cancel a scheduled fax 1. In the Fax area, press Fax Menu repeatedly until How to Fax appears. 2. Press until Send Fax Later appears, and then press OK. If there is a fax already scheduled, the Cancel prompt appears on the display. 3. Press 1 to select Yes. NOTE: You can also cancel the scheduled fax by pressing Cancel on the device control panel when the scheduled time is visible on the display.
Send a fax to multiple recipients
This section contains the following topics: Send a fax to multiple recipients from the device control panel Send a fax to multiple recipients from the HP Photosmart Studio Software (Mac OS)

Configure and manage

This section is intended for the administrator or individual who is responsible for managing the device. This section contains information about the following topics. This section contains the following topics: Manage the device Use device management tools Understand the self-test diagnostic page Understand the network configuration page Configure network options Set up faxing for the device Configure the device (Windows) Configure the device (Mac OS) Set up the device for wireless communication Uninstall and reinstall the software

Manage the device

The following, common tools can be used to manage the device. For information about accessing and using the tools, see Use device management tools. NOTE: Specific procedures might include other methods. Windows Device control panel Printer driver Toolbox Mac OS Device control panel HP Printer Utility This section contains the following topics: Monitor the device Administer the device

Monitor the device

This section provides instructions for monitoring the device.
Use this tool. Device control panel to obtain the following information. Obtain information about the status of jobs that are being processed, the operating status of the device, and the status of print cartridges. Print cartridge information: Click the Estimated Ink Levels tab to view the inklevel information, and then scroll to display the Cartridge Details button. Click the Cartridge Details button to view information about replacement print cartridges and expiration dates.* Ink cartridge information: Open the Information and Support panel and click Supplies Status. *

Toolbox (Windows)

HP Printer Utility (Mac OS)
* Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the print cartridges until print quality becomes unacceptable.

Administer the device

This section provides information about administering the device and modifying settings.
Use this tool. Device control panel to do the following.
Language and country/region: Press Setup, and then open the Preferences menu. If you do not see your country/region, press 99, and then find your country/region in the list. Device control panel volume: Press Setup, and then open the Preferences menu. Fax sound volume: Press Setup, and then select Fax Sound Volume. Automatic report printing: Press Setup, and then open the Advance Fax Setup menu. Set the dial type: Press Setup, and then open the Basic Fax Setup menu. Set up redial options: Press Setup, and then open the Advance Fax Setup menu. Set the date and time: Press Setup, press Tools, and then press Date and Time.

A client computer can connect to the device in the following ways: In the Printers folder, double-click the Add Printer icon and follow the instructions for a network installation. For more information, see To install the printer driver using Add Printer. On the network, browse to the device and drag it to your Printers folder. Add the device and install the software from the INF file on your network. On the Starter CD, the INF files are stored in the root directory of the CD.
To install the printer driver using Add Printer 1. Click Start, point to Settings, and then click Printers or Printers and Faxes. - Or Click Start, click Control Panel, and then double-click Printers. 2. Double-click Add Printer, and then click Next. 3. Select Network Printer or Network Printer Server. 4. Click Next. 5. Do one of the following: Type in the network path or queue name of the shared device, and then click Next. Click Have Disk when prompted to select the device model. Click Next and locate the device in the list of shared printers. 6. Click Next and follow the onscreen instructions to complete the installation.
Configure the device (Mac OS)
You can use the device with a single Macintosh computer using a USB cable, or you can share it among other users on a network. This section contains the following topics: Install the software for network or direct connection Share the device on a locally shared network
Install the software for network or direct connection
To install the software for a direct connection 1. Connect the device to your computer with a USB cable. 2. Insert the Starter CD into the CD drive. Double-click the CD icon on the desktop, and then double-click the setup icon. Also, you can locate the Installer folder on the Starter CD. 3. Click Install Software and follow the onscreen instructions. 4. If necessary, share the device with other Macintosh computer users. Direct connection: Share the device with the other Macintosh computer users. For more information, see Share the device on a locally shared network. Network connection: Individual Macintosh computer users who want to use the device on the network must install the device software on their computers.

Setup method Infrastructure wireless communication Ad hoc wireless communication*
USB cable For more information, see To set up the device on a wireless network (Mac OS) or To set up wireless communication using the installer (Windows). Device control panel
* An ad hoc network can be set up using the Wireless Connection Utility on the Starter CD. NOTE: If you encounter problems, see Solve wireless problems. To use the device with any wireless connection, you must run the installation program at least once from the Starter CD and create a wireless connection. Make sure the device is not connected to the network using a network cable. The sending device must have built-in 802.11 capabilities or an 802.11 wireless card installed. The device and the computers that use it must be on the same subnet. Before installing the device software, you may wish to find out the settings of your network. Obtain the information from your system administrators, or complete the following tasks: Obtain your network's network name or Service Set Identifier (SSID) and communication mode (infrastructure or ad hoc) from the configuration utility for the network's wireless access point (WAP) or the computer's network card. Find out the type of encryption your network uses, such as Wired Equivalent Privacy (WEP). Find out the security password or encryption key of the wireless device. Understand 802.11 wireless network settings To set up wireless communication using the device control panel with wireless setup wizard To set up wireless communication using the installer (Windows) To set up the device on a wireless network (Mac OS) To turn off wireless communication
Guidelines for reducing interference on a wireless network Guidelines for ensuring wireless network security
Understand 802.11 wireless network settings
Network name (SSID) By default, the device looks for the wireless network name or SSID named "hpsetup." Your network may have a different SSID. Communication mode There are two communication mode options: Ad hoc: On an ad hoc network, the device is set to ad hoc communication mode and communicates directly with other wireless devices without the use of a WAP. All devices on the ad hoc network must: Be 802.11 compatible Have ad hoc as the communication mode Have the same network name (SSID) Be on the same subnet and same channel Have the same 802.11 security settings Infrastructure (recommended): On an infrastructure network, the device is set to infrastructure communication mode and communicates with other devices on the network, whether the devices are wired or wireless, through a WAP. WAPs commonly act as routers or gateways on small networks.
Security settings NOTE: For the available settings for the device, see Understand the network configuration page. For more information on wireless security, visit www.weca.net/opensection/pdf/ whitepaper_wi-fi_security4-29-03.pdf. Network authentication: The device's factory default setting is 'Open,' which does not require security for authorization or encryption. The other possible values are 'OpenThenShared,' 'Shared,' and 'WPA-PSK' (Wi-Fi Protected Access PreShared Key). WPA increases the level of over-the-air data protection and access control on existing and future Wi-Fi networks. It addresses all known weaknesses of WEP, the original native security mechanism in the 802.11 standard.

Error messages appear

Reload document and then reload job Press the OK button, and then reload the remaining documents (up to 20 pages) in the ADF. For more information see Load originals.

Solve scan problems

If the following topics do not help, see Support and warranty for information about HP support. NOTE: If you are starting the scan from a computer, see the software Help for troubleshooting information. Scanner did nothing Scan takes too long Part of the document did not scan or text is missing Text cannot be edited Error messages appear Scanned image quality is poor Scan defects are apparent

Scanner did nothing

Check the original Make sure that the original is placed on the scanner glass correctly. For more information, see Load an original on the scanner glass. Check the device The device might be coming out of PowerSave mode after a period of inactivity, which delays processing a short while. Wait until the device reaches the READY state.

Scan takes too long

Check the settings If you set the resolution too high, the scan job takes longer and results in larger files. To obtain good results when scanning or copying, do not use a resolution that is higher than needed. You can lower the resolution to scan more quickly. If you acquire an image through TWAIN, you can change the settings so that the original scans in black and white. See the onscreen Help for the TWAIN program for information. Check the status of the device If you sent a print or copy job before you tried to scan, the scan starts if the scanner is not busy. However, the printing and scanning processes share memory, which means that the scan might be slower.
Part of the document did not scan or text is missing
Check the original Make sure that you loaded the original correctly. For more information, see Load originals. If you scanned the document from the ADF, try scanning the document directly from the scanner glass. For more information, see Load an original on the scanner glass. Colored backgrounds can cause images in the foreground to blend into the background. Try adjusting the settings before you scan the original, or try enhancing the image after you scan the original. Check the settings Make sure that the input media size is large enough for the original that you are scanning. If you are using the HP photo and imaging software, the default settings in the HP photo and imaging software might be set to automatically perform a specific task other than the one that you are attempting. See the onscreen Help for the HP photo and imaging software for instructions about changing the properties.

This section contains the following topics: The "Fax Hardware Test" failed The "Fax Connected to Active Telephone Wall Jack" test failed The "Phone Cord Connected to Correct Port on Fax" test failed The "Using Correct Type of Phone Cord with Fax" test failed The "Dial Tone Detection" test failed The "Fax Line Condition" test failed
The "Fax Hardware Test" failed Solution: Turn off the device by using the Power button located on the device control panel and then unplug the power cord from the back of the device. After a few seconds, plug the power cord in again, and then turn the power on. Run the test again. If the test fails again, continue reviewing the troubleshooting information in this section. Try to send or receive a test fax. If you can send or receive a fax successfully, there might not be a problem. If you are running the test from the Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS), make sure the device is not busy completing another task, such as receiving a fax or making a copy. Check the display for a message indicating that the device is busy. If it is busy, wait until it is finished and in the idle state before running the test. Make sure you use the phone cord that came with the device. If you do not use the supplied phone cord to connect from the telephone wall jack to the device, you might not be able to send or receive faxes. After you plug in the phone cord that came with the device, run the fax test again. If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the device directly to the telephone wall jack. After you resolve any problems found, run the fax test again to make sure it passes and the device is ready for faxing. If the Fax Hardware Test continues to fail and you experience problems faxing, contact HP Support. Go to www.hp.com/ support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
The "Fax Connected to Active Telephone Wall Jack" test failed Solution: Check the connection between the telephone wall jack and the device to make sure the phone cord is secure. Make sure you use the phone cord that came with the device. If you do not use the supplied phone cord to connect from the telephone wall jack to the device, you might not be able to send or receive faxes. After you plug in the phone cord that came with the device, run the fax test again.
Make sure you have correctly connected the device to the telephone wall jack. Using the phone cord supplied in the box with the device, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the device. For more information on setting up the device for faxing, see Set up faxing for the device. If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the device directly to the telephone wall jack. Try connecting a working phone and phone cord to the telephone wall jack that you are using for the device and check for a dial tone. If you do not hear a dial tone, contact your telephone company and have them check the line. Try to send or receive a test fax. If you can send or receive a fax successfully, there might not be a problem.

Telephone support numbers
In many locations, HP provides toll free telephone support during the warranty period. However, some of the support numbers might not be toll free. For the most current list of telephone support numbers, see www.hp.com/support.

Placing a call

Call HP support while you are in front of the computer and the HP All-in-One. Be prepared to provide the following information: Model number (located on the label on the front of the device) Serial number (located on the back or bottom of the device) Messages that appear when the situation occurs Answers to these questions: Has this situation happened before? Can you re-create it? Did you add any new hardware or software to your computer at about the time that this situation began? Did anything else occur prior to this situation (such as a thunderstorm, HP All-in-One was moved, etc.)?
After the phone support period
After the phone support period, help is available from HP at an additional cost. Help may also be available at the HP online support Web site: www.hp.com/support. Contact your HP dealer or call the support phone number for your country/region to learn more about support options.
Additional warranty options
Extended service plans are available for the HP All-in-One at additional costs. Go to www.hp.com/ support, select your country/region and language, then explore the services and warranty area for information about the extended service plans.
HP Quick Exchange Service (Japan)
For instructions on how to pack your product for exchange, see Pack the device.
HP Korea customer support
Prepare the device for shipment
If after contacting HP Customer Support or returning to the point of purchase, you are requested to send the device in for service, make sure you remove and keep the following items before returning your device: The print cartridges The control-panel faceplate The duplexer The output tray The power cord, USB cable, and any other cable connected to the device Any paper loaded in the input tray
Remove any originals you might have loaded in the device This section contains the following topics: Remove the device control-panel faceplate Remove the print cartridges before shipment Remove the duplexer Remove the output tray
Remove the device control-panel faceplate
Complete the following steps once you have removed the print cartridges. NOTE: This information does not apply to customers in Japan. CAUTION: The device must be unplugged before following these steps. CAUTION: The replacement device will not be shipped with a power cord. Store the power cord in a safe place until the replacement arrives. To remove the control-panel faceplate 1. Press the Power button to turn off the device. 2. Unplug the power cord, and then disconnect it from the device. Do not return the power cord with the device.

Environmental specifications
Operating environment Operating temperature: 5 to 40 C (41 to 104 F) Recommended operating conditions: 15 to 32 C (59 to 90 F) Recommended relative humidity: 25 to 75% noncondensing Storage environment Storage temperature: -40 to 60 C (-40 to 140 F) Storage relative humidity: Up to 90% noncondensing at a temperature of 65 C (150 F)
Electrical specifications
Power supply Universal power adapter (external) Power requirements Input voltage: 100 to 240 VAC ( 10%), 50/60 Hz ( 3Hz) Output voltage: 32 Vdc at 940 mA; 16 Vdc at 625 mA Power consumption 35 watts printing (Fast Draft Mode); 40 watts copying (Fast Draft Mode)
Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779)
Sound pressure (bystander position) LpAd 55 (dBA)
Sound power LwAd 6.9 (BA)
Memory card specifications
Maximum recommended number of files on a memory card: 1,000 Maximum recommended individual file size: 12 megapixel maximum, 8 MB maximum Maximum recommended memory card size: 1 GB (solid state only) NOTE: Approaching any of the recommended maximums on a memory card might cause the performance of the device to be slower than expected. Supported memory card types CompactFlash (Type I and II) Memory Stick, Memory Stock Duo, Memory Stick Pro, MagicGate Memory Stick Duo Memory Stick Micro (requires adapter, sold separately) Secure Digital High Capacity Secure Digital miniSD, microSD (requires adapter, sold separately) MultiMediaCard (MMC), Secure MultiMediaCard Reduced-Size MultiMmediaCard (RS-MMC), MMC Mobile, MMCmicro (requires adapter, sold separately) xD-Picture Card

Regulatory information

The device meets product requirements from regulatory agencies in your country/region. This section contains the following topics: FCC statement Notice to users in Korea VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord Toxic and hazardous substance table LED indicator statement Noise emission statement for Germany Notice to users of the U.S. telephone network: FCC requirements Notice to users of the Canadian telephone network Notice to users in the European Economic Area Notice to users of the German telephone network Australia wired fax statement Regulatory information for wireless products Regulatory model number Declaration of conformity Environmental product stewardship program

Regulatory model number

For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is SNPRC-0701. This regulatory number should not be confused with the marketing name (HP Officejet J6400 All-in-One series) or product number.
Declaration of conformity
DECLARATION OF CONFORMITY
according to ISO/IEC 17050-1 and EN 17050-1
Suppliers Name: Suppliers Address: Hewlett-Packard Company DoC#: SNPRC-0701- B
60, Alexandra Terrace, # 07-01 The Comtech, Singapore 118502
declares, that the product
Product Name: Regulatory Model Number:1) Product Options: Radio Module Number: HP Officejet J6400 series SNPRC-0701 All RSVLD-0608
conforms to the following Product Specifications and Regulations:

SAFETY: EMC:

IEC 60950-1:2001 / EN60950-1:2001 EN 60825-1 1994+A1:2002+A2: 2001 CISPR 22:2005/ EN 55022: 2006 Class B EN 55024:1998 +A1:2001 + A2:2003 EN 61000-3-2: 2000 + A2: 2005 EN 61000-3-3:1995 +A1: 2001 FCC CFR 47, Part 15 Class B / ICES-003, Issue 4 Class B EN 301 489-1 V1.4.1:2002 / EN 301 489-17 V1.2.1:2002 EN V1.6.1:2004-11 TBR 21: 19983) FCC Rules and Regulations 47CFR Part 68 TIA-968-A-1 +A-2 +A-3+A-4 Telecommunications Telephone Terminal Equipment CS-03, Part I, Issue 9, Feb 2005 EU: 1999/519/EC

TELECOM:

HEALTH:
Supplementary Information:
1. This product is assigned a Regulatory Model Number which stays with the regulatory aspects of the design. The Regulatory Model Number is the main product identifier in the regulatory documentation and test reports, this number should not be confused with the marketing name or the product numbers. 2. This product complies with the requirements of the Low Voltage Directive 2006/95/EC, the EMC Directive 2004/108/EC & the R&TTE Directive 99/5/EC and carries the CE-marking accordingly. In addition, it complies with the WEEE Directive 2002/96/EC and RoHS Directive 2002/95/EC. 3. This product complies with TBR21:1998, except clause 4.7.1 (DC characteristic), which complies with ES 203 021-3, clause 4.7.1. 4. This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. 5. The product was tested in a typical configuration.
Singapore 18 July 2007 Local contact for regulatory topics only:
EMEA: Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany www.hp.com/go/certificates USA : Hewlett-Packard, 3000 Hanover St., Palo Alto 94304, U.S.A. 650-857-1501
Environmental product stewardship program

Svenska

Slovenina

Portugus

Polski

Lietuvikai

Latviski

Magyar

Nederlands

Espaol

Italiano

Deutsch

Franais

English

Energy Star notice
This product is designed to reduce power consumption and save natural resources without compromising product performance. It has been designed to reduce total energy consumption both during operation and when the device is not active. This product qualifies for ENERGY STAR which is a voluntary program established to encourage the development of energyefficient office products.
ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency. For more information on ENERGY STAR guidelines, go to the following Web site: www.energystar.gov

Symbols/Numerics

(ADF) automatic document feeder clean 131 feeding problems, troubleshoot x 15 cm photo paper copy x 6 inch photo paper copy 37 feeding problems, troubleshoot 131 load originals 19 automatic fax reduction 61 cards guidelines 21 sizes supported 23 tray supporting 24 clean automatic document feeder 131 exterior 131 print cartridge contacts 126 print cartridge ink nozzle area 128 print cartridges 125 scanner glass 130 color copies 41 fax 54 color copy 36 colored text, and OCR 44 colors bleeding 142 faded or dull 141 print black and white, troubleshoot 141 troubleshoot 142 wrong 142 CompactFlash memory card insert 46 computer modem shared with fax (parallel phone systems) 92 shared with fax and answering machine (parallel phone systems) 100 shared with fax and voice line (parallel phone systems) 95 shared with fax and voice mail (parallel phone systems) 104 confirmation reports, fax 70 connections features available 13 connectors, locating 11 contrast, fax 56
Back button 12 backup fax reception 58 baud rate 67 best copy quality 38 black and white pages copy 36 fax 49 troubleshoot 141 black dots or streaks, troubleshoot copies 146 scan 151 blank pages, troubleshoot copy 145 print 137 scan 150 blocked fax numbers device control panel button 13 set up 61 borderless printing Mac OS 29 Windows 28 both sides, print on 34 broadcast faxing send 53 buttons, control panel 12
accessibility 3 accessories self-test report 78 acoustic emissions 188 Add Printer installation 110 ADF media sizes supported 22 ADF (automatic document feeder) capacity 19 load originals 19 administrator settings 73 ADSL, fax setup with parallel phone systems 88 after the support period 177 align print cartridges 124 answer ring pattern change 66 parallel phone systems 89 answering machine fax tones recorded 162 set up with fax (parallel phone systems) 99 set up with fax and modem 100 Attention light 13 Auto Answer button 13 automatic document feeder (ADF) capacity 19 clean 131

cameras insert memory cards 46 cancel copy 41 print job 35 scan 45 scheduled fax 53 Cancel button 12 capacity ADF 19 tray 24
Index control panel buttons 12 lights 12 copy cancel 41 enhance light areas 41 from the device control panel 36 legal to letter 39 number of copies 37 paper size 37 paper types, recommended 37 photos, enhance 40 quality 38, 146 reduce 39 settings 36 specifications 187 speed 38 text, enhance 40 troubleshoot 144 Copy button 13 Copy menu 15 correct port test, fax 153 critical error messages 16 custom-sized media guidelines 21 print on 27 sizes supported 24 customer support electronic 173 phone support 175 warranty 177 cut-off pages, troubleshoot 138 copy from 36 faceplate, removing 179 locating 10 menus 15 messages 16 network settings 80 scan from 42 send faxes 50 send scans to programs 43 settings, change 16 dial tone test, failure 155 dial type, setting 67 dial-up modem shared with fax (parallel phone systems) 92 shared with fax and answering machine (parallel phone sy anstems) 100 shared with fax and voice line (parallel phone systems) 95 shared with fax and voice mail (parallel phone systems) 104 digital cameras connect 47 insert memory cards 46 distinctive ringing change 66 parallel phone systems 89 DOC 200 documentation 9 dots or streaks, troubleshoot copies 146 dots per inch (dpi) fax 13 dots, troubleshoot scan 151 double-sided printing 34 driver settings 33 version 175 DSL, fax setup with parallel phone systems 88 duplexer clear jams 169 installation 32 media sizes supported 22 remove 181 duty cycle 185
ECM. See error correction mode edit scanned images 44 text in OCR program 44 electrical specifications 188 embedded Web server about 75 opening 75 pages 76 system requirements 186 Webscan 43 envelopes guidelines 21 sizes supported 22 tray supporting 24 environmental specifications 188 environmental sustainability program 201 error correction mode 56 error messages device control panel 16 unable to activate TWAIN source 149 error reports, fax 70 error-correction mode, fax 67 Ethernet connections 13 event log 78 EWS. See embedded Web server
faded copies 145 faded stripes on copies, troubleshoot 146 fast copy quality 38 fax answer mode 65 answering machine and modem, shared with (parallel phone systems) 100 answering machine troubleshoot 162 answering machine, set up (parallel phone systems) 99 auto answer 13, 65 backup fax reception 58 block numbers 13 blocking numbers 61 confirmation reports 70

Index regulatory information 190, 197 regulatory model number 199 release notes 9 remove print cartridges 180 replace print cartridges 121 reports confirmation, fax 70 error, fax 70 fax test failed 151 reprint faxes from memory 59 resolution fax 13 Resolution button 13 resolution, fax 55 Right arrow 12 rings to answer 66 security wireless communication 116 wireless settings 113 self-test diagnostic page information on 77 print 78 send faxes basic fax 50 color fax 54 manually 50 memory, from 52 monitor dialing 51, 53 multiple recipients 53 schedule 52 troubleshoot 157, 159, 161 send scans for OCR 44 to a program 43 troubleshoot 147 serial number 78 serial phone systems countries/regions with 83 setup types 84 Services tab, Toolbox (Windows) 75 settings administrator 73 control panel 16 copy 36 driver 33 fax 54 network 80 scan 45 speed, fax 67 setup answering machine (parallel phone systems) 99 answering machine and modem (parallel phone systems) 100 computer modem (parallel phone systems) 92 computer modem and answering machine (parallel phone systems) 100 computer modem and voice line (parallel phone systems) 95 computer modem and voice mail (parallel phone systems) 104 connection types 13 distinctive ringing 66 distinctive ringing (parallel phone systems) 89 DSL (parallel phone systems) 88 fax 82 fax scenarios 84 fax, with parallel phone systems 83 ISDN line (parallel phone systems) 89 PBX system (parallel phone systems) 89 separate fax line (parallel phone systems) 87 shared phone line (parallel phone systems) 90 test fax 69 voice mail (parallel phone systems) 91 voice mail and computer modem (parallel phone systems) 104 Windows 106 Windows networks 108 Setup button 12 setup poster 9 sharing 14 sharing device Mac OS 111 Windows 108 shipping the device 179 size scans, troubleshoot 151 troubleshoot copy 145 skew, troubleshoot copy 146 print 144 scan 150 slow print, troubleshoot 136 software connection types 13 HP Photosmart 17 installation on Mac OS 110 installation on Windows 106 OCR 44 uninstall from Mac OS 118 uninstall from Windows 117 Webscan 43 Solution Center 17 sound pressure 188
save default settings 16 faxes in memory 58 photos to computer 48 scan cancel 45 edit images 44 error messages 149 from a TWAIN- or WIAcompliant program 43 from device control panel 42 from Webscan 43 OCR 44 quality 149 scan specifications 188 Scan To button 12 send to a program 43 settings for 45 slow 148 Start Color Photo button 12 Start Color Scan button 12 to memory card 43 troubleshoot 147 Scan menu 15 Scan To button 12 scanner glass clean 130 load originals 19 locating 10 schedule fax 52 Secure Digital memory card insert 46

meet your printer:

HP Officejet J6400 All-in-One series
Use this guide to sample everything your HP All-in-One has to offer you and your business.

Contents

03 Top 10 tips for printer productivity Three useful printer features to explore Printer Sample Pack table of contents and simple instructions Printer Sample Pack Reference page: All you need to know about your printer

04-09 10

Top 10 tips for printer productivity
Your new HP All-in-One is a multi-talented machine, but you might not know how take advantage of all of its printing, scanning, copying, and faxing features just yet. Relax and use these pointers, along with your printers manual, to get a jump on your productivity.

01 10

In order to best manage and print your documents and photos, be sure that you have the most updated printer driver and HPs free photo software, Photosmart Essential, installed on your computer. Set up wireless connectivity. Set up the automatic document feeder. Learn about the self-test diagnostic page. Fill out the all you need to know about your printer form (page 10 of this booklet). Sign up to receive HPs printing and productivity newsletters and alerts. Learn about printer settings to help manage print quality and ink usage. Stock up on printing supplies such as Original HP ink cartridges and HP Brochure and Flyer paper. Set up HP SureSupply to remind you when your ink is running low. Set up your fax headers and speed dial for frequently faxed numbers. Then, test fax setup to see what your faxes look like on the receiving end.
Three useful printer features to explore

01 Print an index sheet

Decide which photos you want to print with a single-sheet of thumbnail images. Insert your memory card into the appropriate memory card slot on your HP All-in-One. Press the Photo Menu button. Press thebutton to highlight Index Sheet. Press OK.

02 Print double-sided

Make professional-looking marketing materials, and personalize cards and crafts. Make sure your duplexer is properly installed. Click Print from the File menu and then click Setup, Properties, or Preferences (depending on the software youre using). Click the Features tab. Select the Two-sided printing drop-down list. To set up automatic double-sided printing, make sure Automatic is selected. Review other settings and change them if you wish. Click OK. Print your document.
03 Resize originals Fit any document perfectly into a presentation, file folder, or notebook. for copying to Place your original face down on the scanner glass. letter paper In the Copy area, press the Menu button until Reduce/Englarge appears.
Press thebutton until Full page 91% appears. Press Start Copy Black or Start Copy Color.
Printer sample pack contents and simple instructions
Weve created an assortment of printing projects to showcase what your new printer can do. Explore more marketing materials in a wide variety of styles tailored to many industries. Important first step: Simply type your information in the spaces provided on the Stylish invoice and it will automatically appear in the subsequent projects.

03 04 05 06

Stylish invoice Customizing these elegant invoices is a cinch. Stylish letterhead This letterhead adds sophistication to any message. See what else you can create in this Stylish family of marketing materials. Weathered book flyer Add your own text and images to this flexible flyer to create a newsletter or announcement for your business. Weathered book year-at-a-glance calendar Theres no need to sacrifice style for function with these chic calendars. See more marketing materials you can create in Weathered style. Health simple shipping labels Print these labels on sticker paper, then cut out on solid black lines. Visit more business identity materials in Health simple style. Health modern shipping labels Print these labels on sticker paper, then cut out on solid black lines. Check out the remainder of the Health modern family of marketing identity kits.

INVOICE

Type your company/name here
Type invoice number here Type date here

Type street address here

Type city, state and zip here

Type phone number here

SHIP TO:

Type name here

Type city, state and zip code here

Sales Rep.

P.O. Number

Ship Date

Ship Via

Quantity

Description

Unit Price

Make all checks payable to
THANK YOU FOR YOUR BUSINESS!

Start typing here

Type street address here Type city, state and zip here

Type headline here

Type subhead here

Type recipient name here

Type recipient address here Type recipient city, state and zip here
Type your company/name here address here Type street
Type recipient address here
Type recipient city, state and zip here

reference page:

All you need to know about your printer

User support information

For online support
Within the US: http://welcome.hp.com/country/us/en/contact_us.html Outside the US: http://www.hp.com

Ink cartridges

Photo Cartridges
HP74XL Other HP online resources
Quick, easy solutionswe all need them. Heres a collection of resources to help you get more done every day: from printing business templates and purchasing the right technology to connecting with small business people like yourself. HP Small & Medium Business Community: http://expressioncentersmb.wetpaint.com HP Small Business Solution Center: http://www.hp.com/sbso/solutions/index.html HP Total Care: http://www.hp.com/sbso/services/ HP Activity Center: http://www.hp.com/go/activitycenter HP Print Studio: http://www.hp.com/printstudio Black/Color Cartridges

Record product information here
(and have it available, along with a self-test diagnostic page, when you contact HP):

Product name Serial #

OJP 64
Model # Date of purchase Customer service number (consult your manual) Location of printer manual and proof-of-purchase