skrive ut flere foto 29 flere kopier 29 fotografier 36 fotoindeks 26 fotoklistremerker 32 fra datamaskinen 3 fra kameraer 37 fra minnekort 37 i panoramamodus 31 miniatyrbilder 26 nye foto 29 omrde med fotoer 29 passfotoer 32 testside 46 uten datamaskin 25 velge oppsett 36 skuffer, papir 4 SmartFocus (smartfokus) 33 spesifikasjoner 61 svart-hvitt foto 19 systemkrav 61 T ta ut minnekort 23 testside 46 TIFF-filformat 21 tilpasset lyssetting 33 transport av skriveren 10, 48 TV koble til skriver 41 U USB port 4 spesifikasjoner 62 tilkoblingstype 41 V videokabel koble skriver til TV 41 videoklipp filformater som stttes 21, 64 hvordan skrive ut et enkelt bilde fra 30 vise fotoer 26 X xD-Picture Card 21
Z zoome 9up view (9 per side) og beskjre 34

Regulatory notices

Hewlett-Packard Company This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation.
Consult the dealer or an experienced radio/TV technician for help.
LED indicator statement The display LEDs meet the requirements of EN 60825-1.
Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by Hewlett-Packard Company may cause harmful interference, and void your authority to operate this equipment. Use of a shielded data cable is required to comply with the Class B limits of Part 15 of the FCC Rules. For further information, contact: Hewlett-Packard Company, Manager of Corporate Product Regulations, 3000 Hanover Street, Palo Alto, CA 94304, (650) 857-1501. Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, can cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

HP Photosmart 470 series

GoGo Photo Printer
Print cartridge selection numbers
Tri-color Tri-color Tri-color Tri-color Gray North America, Latin America, Asia Pacific Western Europe Eastern Europe, Russia, Middle East, Africa, Japan China, India Worldwide #95 or #97 #343 or #344 #135 or #134 #855 or #857 #100
Printed in the U.S.A. 06/05 v1.0.0 Printed on recycled paper 2005 Hewlett-Packard Development Company, L.P.

www.hp.com/support

*Q7011-90211* *Q7011-90211*

Q7011-90211

Users Guide
Copyrights and trademarks
Copyright 2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.

Notice

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. The Hewlett-Packard Development Company shall not be liable for incidental or consequential damages in connection with, or arising out of the furnishing, performance, or use of this document and the program material which it describes.
PictBridge and the PictBridge logo are trademarks of the Camera & Imaging Products Association (CIPA). Other brands and their products are trademarks or registered trademarks of their respective holders. The embedded software in the printer is based in part on the work of the Independent JPEG Group. The copyrights to certain photos within this document are retained by the original owners.
If the product does not operate normally, see the troubleshooting information in the onscreen HP Photosmart Printer Help. There are no operator serviceable parts inside. Refer servicing to qualified service personnel. Use in a well-ventilated area. Caution Risk of explosion if battery is replaced by an incorrect type. The following batteries are compatible only with HP printers: Q5599A. Dispose of used batteries in accordance with the instructions of the battery.
Regulatory model identification number VCVRA-0507
For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is VCVRA-0507. This regulatory number should not be confused with the marketing name (HP Photosmart 470 series printer) or product number (Q7011A).

Environmental statements

Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. Protecting the environment This printer has been designed with several attributes to minimize impact on our environment. For more information, go to HP's Commitment to the Environment website at www.hp.com/hpinfo/globalcitizenship/ environment/. Ozone production This product generates no appreciable ozone gas (O3). Paper use This product is suited for the use of recycled paper according to DIN 19309. Plastics Plastic parts over 24 grams (0.88 ounces) are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the printer life. Material safety data sheets Material Safety Data Sheets (MSDS) can be obtained from the HP website at www.hp.com/go/msds. Customers without Internet access should contact HP Customer Care. Recycling program HP offers an increasing number of product return and recycling programs in many countries, and partners with some of the largest electronics

Safety information

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock. Warning To prevent fire or shock hazard, do not expose this product to rain or any type of moisture. Read and understand all instructions in the setup instructions that came in the box with the printer. Use only a grounded electrical outlet when connecting the unit to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician. Observe all warnings and instructions marked on the product. Unplug this product from wall outlets before cleaning. Do not install or use this product near water or when you are wet. Install the product securely on a stable surface. Install the product in a protected location where no one can step on or trip over the power cord, and where the power cord will not be damaged.

HP Photosmart 470 series User's Guide
Troubleshooting....49 Printer hardware problems....49 Printing problems....52 Bluetooth printing problems...55 Error messages....Specifications....59 System requirements...59 Printer specifications...HP Customer Care...63 HP Customer Care by phone...63 Placing a call...64 Return to HP repair service (North America only)..64 Additional warranty options....64 A Installing the software...65 B HP Warranty....67 Index.....69

Welcome

Thank you for purchasing an HP printer! With your new printer you can easily print beautiful photos with or without a computer. This guide explains how to print photos from the printer without connecting it to a computer. To learn how to print from your computer, install the printer software and explore the onscreen Printer Help. See Installing the software and Finding more information. Among other things, you'll learn how to: Print photos saved on the internal printer hard drive. (See Saving photos from a memory card to the printer hard drive.)
Connect the printer to a TV and use the remote control to view photos with friends and relatives. (See To view a slide show on the TV.)
Improve the quality of your photos by removing red-eye, brightening, and improving the contrast, and get creative by adding greetings and clipart, a colorful frame, or a color effect. (See Improving the quality of your photos.)

Finding more information

Your new printer comes with the following documentation: Setup Guide: The HP Photosmart 470 series Setup Guide explains how to set up the printer and print your first photo. User's Guide: The HP Photosmart 470 series User's Guide is the book you are reading. This book describes the basic features of the printer, explains how to use the printer without connecting a computer, and contains hardware troubleshooting information. HP Photosmart Printer Help: The onscreen HP Photosmart Printer Help describes how to use the printer with a computer and contains software troubleshooting information.

Chapter 1

After you have installed the HP Photosmart printer software on your computer, you can view the onscreen Help: Windows PC: From the Start menu, select Programs (in Windows XP, select All Programs) > HP > HP Photosmart 470 Series > Photosmart Help. Macintosh: Choose Help > Mac Help in the Finder, then choose Library > HP Photosmart Printer Help for Macintosh.

Printer parts

Front of printer
Out tray (closed): Open this to print, insert a memory card, connect a compatible digital camera, or connect an HP iPod. Control panel: Control the basic functions of the printer from here. Handle: Extend to carry the printer. Internal printer hard drive: Transfer photos from a memory card or PictBridge-compatible digital camera to the 1.5 GB printer hard drive, or enhance photos and save copies on the printer hard drive. Save more than 1000 photos on the printer hard drive, depending on the size and resolution of the photos.

Inside front of printer

In tray: Load paper here. In tray extender: Pull out to support paper. Paper-width guide: Move to width of current paper to position the paper properly. Remote control infrared port: This port is used by the remote control to communicate with the printer. Be sure to open the Out tray before using the remote control, so the remote control can communicate with the printer using the infrared remote control port. Camera port: Connect a PictBridge digital camera, the optional HP Bluetooth wireless printer adapter, an HP iPod, or a USB flash/thumb drive. Memory card slots: Insert memory cards into these slots. See Inserting memory cards. Print cartridge door: Open to insert or remove a print cartridge. Out tray (open): The printer deposits printed photos here.

Rear of printer

3 TV cable connection: Connect the video cable here. USB port: Use this port to connect the printer to a computer or to an HP direct-printing digital camera. Power cord connection: Connect the power cord here.

Indicator lights

3 Memory Card light: Flashing if the printer is accessing the memory card, or solid if the printer has finished accessing the card and is ready to print. On light: Green if the printer is on, green and flashing if the printer is busy, or red and flashing if the printer requires attention. Print light: Green if the printer is ready to print, or green and flashing if the printer is printing or processing information.

Control panel

Menu: Access the printer menu. Rotate: Rotate the currently selected photo. Cancel: Deselect photos, exit a menu, or stop an action. Print: Print selected photos from a memory card or the printer hard drive. Delete: Delete the currently selected photo from a memory card or the printer hard drive. Zoom: Increase or decrease the zoom level. Keyword: Access the keyword menu. On: Turn the printer on or off. Printer screen: View photos and menus here. Select Photos arrows: Scroll through photos on a memory card or the printer hard drive, or navigate menus. Press OK to select a photo, menu, or menu option.

Printer screen

Selection check mark: Indicates a selected photo or album. Keyword/All photos/Mode: Indicates the keyword assigned to the currently selected photos, All photos if the selected photos are not assigned a keyword, or the mode, such as Panoramic mode. Number of photos selected: Displays the number of photos currently selected. Battery icon: Displays the charge level of the HP Photosmart Internal Battery, if installed. A solid green Battery icon indicates a fully-charged battery. As the battery is used, the Battery icon indicates the approximate amount of charge by the amount of solid fill. A lightning bolt symbol shown on top of the Battery icon indicates that a power supply is connected and the battery is charging. An outlet symbol appears when the battery is fully charged, indicating that you can unplug the power cord and run the printer from the battery if desired. For more information about the battery, refer to the instructions that came with the battery.

Folder view

1 Keyword/All photos/Mode: Indicates the keyword assigned to the currently selected photos, All photos if the selected photos are not assigned a keyword, or the mode, such as Panoramic mode. Keyword icon: Indicates the current photo or album has a keyword assigned.

Video clip

1 Video clip: Displays this icon only when a video clip appears on the printer screen.
Internal battery compartment
Cover of the battery compartment: Open this cover on the bottom of the printer to insert the optional HP Photosmart Internal Battery. HP Photosmart Internal Battery: A fully-charged battery has sufficient charge to print approximately 75 photos. You must purchase the battery separately. Internal battery compartment: Insert the optional HP Photosmart Internal Battery here. Battery compartment button: Slide to release the compartment cover.

Remote control

On: Turn the printer on or off. Menu: Access the printer menu. Select Photos arrows: Scroll through photos on a memory card or the printer hard drive, or navigate menus. Press OK to select a photo, menu, or menu option. Zoom: Increase or decrease the zoom level. Rotate: Rotate the currently selected photo. Slide show: Play or pause a slide show. Keyword: Access the keyword menu. Delete: Delete the currently selected photo from a memory card or the printer hard drive. Print: Print selected photos from a memory card or the printer hard drive. Cancel: Deselect photos, exit a menu, or stop an action.
Use the remote control to access the printer functions when you view photos and slide shows on a TV. Be sure to open the Out tray before using the remote control, so the remote control can communicate with the printer using the infrared remote control port. The remote uses a supplied CR2025 battery that you need to install. Purchase replacement batteries from your local electronics store.
Installing the battery for the remote control 1. Remove the battery compartment cover from the back of the remote control. Insert the supplied battery as shown with the + side up. Slide the cover back into place.

Available accessories

There are several accessories available for the printer that enhance its portability for printing anywhere, anytime. The appearance of the accessories may vary from what is shown. Accessory name Description The HP Photosmart Internal Battery lets you take the printer with you wherever you go.
HP Photosmart Internal Battery The HP Bluetooth wireless printer adapter goes into the camera port on the front of the printer and lets you use Bluetooth wireless technology for printing. HP Bluetooth wireless printer adapter

Transfer Transfer to external: Select this option to transfer photos from an inserted memory card or the printer hard drive to a device connected to the camera port on the front of the printer. Transfer to internal: Select this option to transfer photos from an inserted memory card or from a device connected to the camera port on the front of the printer to the printer hard drive. Transfer to computer: Select this option to transfer photos from an inserted memory card or the printer hard drive to a computer attached to the USB port on the back of the printer. Storage Delete images: Select to delete the current photo (choose Yes or No). Reformat hard drive: Select this option to reformat the printer hard drive. Available space: Select to view the remaining space on the printer hard drive. Tools Change layout: Select a print layout. Select 1up to print a single photo per page. Select 2up to print 2 photos per page. Select 4up to print 4 photos per page. Select Index sheet to print an index page with thumbnails of all the photos on the memory card. Cartridge status: Select to review the amount of ink remaining in the print cartridge. Instant Share: Select to share photos on an inserted memory card with family and friends (the printer must be connected to a computer and the printer software must be installed on the computer). Print quality: Normal uses less ink than Best (default) and applies only to the current print job. The setting then automatically resets to Best. Print test page: Select to print a test page containing information about the printer that can help in troubleshooting problems. Print sample page: Select to print a sample page useful for checking the print quality of the printer. Clean cartridge: Select to clean the print cartridge. After cleaning, you will be asked if you want to continue to second level cleaning (choose Yes or No), and if you choose Yes another cleaning cycle is completed. Next you will be asked if you want to continue to third level cleaning (choose Yes or No). Align cartridge: Select to align the print cartridge. Bluetooth Device address: Some devices with Bluetooth wireless technology require you to enter the address of the device they are trying to locate. This menu option shows the device address. Device name: You can select a device name for the printer that appears on other devices with Bluetooth wireless technology when they locate the printer. Passkey: You can assign a Bluetooth numerical passkey to the printer that users of devices with Bluetooth wireless technology trying to locate the printer must enter before they can print, if the printer Bluetooth Security level is set to High. The default passkey is 0000.) Visibility: You can set the Bluetooth-equipped printer to be visible or invisible to other devices with Bluetooth wireless technology by changing this
visibility option. Select Visible to all or Not visible. When Not visible is selected, only devices that know the device address can print to it. Security level: Select Low (default) or High. The Low setting does not require users of other devices with Bluetooth wireless technology to enter the printer passkey. The High setting does require users of other devices with Bluetooth wireless technology to enter the printer passkey. Reset Bluetooth options: Select to reset all the Bluetooth settings to the factory defaults. Help: Select to read help about using the printer, including printing tips, printing panoramic photos, inserting memory cards, installing the print cartridge, loading paper, connecting to a TV, using keywords, and transferring photos. Preferences Auto red-eye removal: Select On (default) or Off. SmartFocus: Select On (default) or Off. Adaptive lighting: Select On (default) or Off. This setting improves lighting and contrast. Slide show: Select to set the slide show options. Select Loop, Duration between images, Transitions, or Random. Television: Select to set the TV options. Select an Aspect ratio and NTSC/ PAL. Select to display on a TV or Printer. Date/time: Select to show a date/time stamp on your printed photos. Select Date/time, Date only, or Off (default). Colorspace: Select to choose a colorspace. Select Adobe RGB, sRGB, or Auto-select (default). The Auto-select default tells the printer to use the Adobe RGB colorspace, if available. The printer defaults to sRGB if Adobe RGB is not available. Borderless: Select to turn borderless printing On (default) or Off. When borderless printing is turned off, all pages print with a narrow white border around the outside edges of the paper. After printing: Select to change whether selected photos are deselected after printing: Always (default), Never, or Ask each time. Video enhancement: Select to enhance video prints: On or Off (default). Restore defaults: Select to restore printer defaults: Yes or No (default). Selecting Yes restores the original factory preferences. Language: Select to change the language or country/region setting. Choose from Select language and Select country/region.

Use the best print cartridge for the job To print Full-color photos Black-and-white photos Sepia or antique photos Text and colored line drawings Insert this print cartridge in the cartridge cradle HP Tri-color HP Gray Photo HP Tri-color HP Tri-color
Caution Check that you are using the correct print cartridge. HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of nonHP ink will not be covered under warranty. For best print quality, HP recommends that you install all retail print cartridges before the date stamped on the box.
Insert or replace the print cartridge Prepare the printer and cartridge 1. Make sure the power is on and you have removed the cardboard from inside the printer. 2. Open the print cartridge door of the printer. 3. Remove the bright pink tape from the cartridge.

Remove the pink tape

Chapter 2 Insert or replace the print cartridge (continued)
Do not touch here Insert the cartridge 1. If you are replacing a cartridge, push down and pull outward on the cartridge in the cradle to remove it. 2. Hold the replacement cartridge with the label on top. Slide the cartridge at a slight upward angle into the cradle so the copper-colored contacts go in first. Push the cartridge until it snaps into place. 3. Close the print cartridge door. Note To see the ink level of the print cartridge, press Menu, select Tools, press OK, then select Cartridge status. Each time you install or replace a print cartridge, a message appears on the printer screen asking you to load plain paper so the printer can align the cartridge. This ensures high-quality prints. Align the cartridge 1. Load paper in the In tray and press OK. 2. Follow the onscreen instructions to align the cartridge. See Aligning the print cartridge.
When you are not using a print cartridge Whenever you remove a print cartridge from the printer, store it in a print cartridge protector. The cartridge protector keeps the ink from drying out. Storing the cartridge improperly can cause the cartridge to malfunction. To insert a cartridge into the cartridge protector, slide the cartridge into the protector at a slight angle and snap it securely into place.
When you are not using a print cartridge (continued)
In some countries/regions the cartridge protector is not included with the printer, but comes with the HP Gray Photo cartridge that can be purchased separately. In other countries/regions, the protector is included with the printer.

In a continuous slide show

1. 2. 3. 4. 5. 6. 7.

A video clip

3. 4. 5.

7. In groups by keyword Assign keywords to photos stored on the printer hard drive and then view photos by keyword.
To assign keywords 1. View photos on the printer hard drive. 2. Press OK to select each photo or album you want to assign a keyword. 3. Press Keyword. 4. Select Assign a keyword, then press OK.
Do this 5. Press Select Photos or to select a keyword, then press OK.
To view photos by keyword 1. View photos on the printer hard drive. 2. Press Keyword. 3. Select View photos by keyword, then press OK. 4. Press Select Photos or to select a keyword or one of the other keyword options, then press OK. On a TV Connect the printer to a TV to view and select photos with friends and relatives. You can view photos in folders, nine at a time, one by one, sorted by keyword, or in a continuous slide show, just as you can on the printer screen. Use the remote control that came with the printer to easily start or stop a slide show, or select photos for printing. Before you connect the printer to a TV using the video cable, select the video output format. The format that you choose (NTSC or PAL) depends on the video format of your TV. Note See the documentation that came with your TV for information about the video format. To select the video output format on the printer 1. Press Menu. 2. Select Preferences, then press OK. 3. Select Television, then press OK. 4. Select NTSC or PAL, then press OK. To view a slide show on the TV 1. Connect the printer to the TV using the video cable, turn on the TV, then set the video input on the TV. The display changes from the printer screen to the TV screen. 2. Press Slide show on the remote control. To return to viewing photos on the printer screen Disconnect the video cable from the TV and printer.
Selecting photos to print
If you want to Print one photo Do this 1. 2. Insert a memory card or view photos on the printer hard drive. Use the Select Photos arrows to navigate through the folders and photos, and highlight a photo to print. Press Print to print the current photo. Insert a memory card or view photos on the printer hard drive.

If you cannot grasp the edge of the jammed paper to remove it, try the following: Turn off the printer. If the optional HP Photosmart Internal Battery is not installed in the printer, unplug the printer power cord. Wait about 10 seconds, then plug the power cord back in. If the optional HP Photosmart Internal Battery is installed in the printer, unplug the printer power cord, if it is plugged in. Open the battery compartment cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If desired, plug in the power cord. Turn on the printer. The printer checks for paper in the paper path and will automatically eject the jammed paper. Press OK to continue. Tip If you experience paper jams while printing, try loading one sheet of photo paper at a time. Insert the paper as far as it will go into the In tray.
A blank page came out of the printer. Solution Check the ink level from the printer menu. Press Menu, select Tools, press OK, then select Cartridge status. If the print cartridge is out of ink, replace it. See Inserting print cartridges. Print a test page to check the print cartridge. See Printing a test page. You may have begun printing and then cancelled the process. If you cancelled the process before the photo started printing, the printer may have already loaded paper in preparation for printing. The next time you print, the printer will eject the blank page before starting the new printing project.
The photo did not print using the printer's default print settings. Solution You may have changed the print settings for the selected photo. Print settings you apply to an individual photo override the printer's default print settings. Discard all print settings that have been applied to an individual photo by deselecting the photo. For more information, see Selecting photos to print.
The printer ejects the paper when preparing to print. Solution Direct sunlight could be interfering with the operation of the automatic paper sensor. Move the printer out of direct sunlight.
Print quality is poor. Solution The print cartridge may be running out of ink. Check the ink level from the printer menu. Press Menu, select Tools, press OK, then select Cartridge status. Replace the cartridge if necessary. For more information, see Inserting print cartridges. If you used the Zoom button on the printer control panel to magnify the photo, you may have magnified it too much. Press Zoom. You may have selected a low-resolution setting on the digital camera when you took the photo. For better results in the future, set the digital camera to a higher resolution. Make sure you are using the right type of photo paper for the project. Use HP-designed photo paper for best results. For more information, see Choosing the right paper. You may be printing on the wrong side of the paper. Make sure the paper is loaded with the side to be printed facing up. The print cartridge may need to be cleaned. For more information, see Automatically cleaning the print cartridge The print cartridge may need to be aligned. For more information, see Aligning the print cartridge

Error message: Cartridge service station is stuck. Solution The print cartridge service station is the component located beneath the print cartridge cradle that wipes and caps the print cartridge for storage. Follow these steps to clear the obstruction blocking the print cartridge service station: 1. Open the print cartridge door. 2. Gently push the print cartridge and print cartridge cradle to the left to access the print cartridge service station. 3. Remove any obstruction. 4. Close the print cartridge door, then press OK to continue.
Error message: Photo is corrupted Cause While the printer was printing from a memory card, either another memory card was inserted or a USB device was connected to the front camera port. Solution Insert only one memory card at a time. Do not insert a USB device while the printer is printing from a memory card. Your photo is not corrupted. Cause Solution The indicated photo is corrupted on the inserted memory card. Select and print a different photo, or insert a different memory card.
Error message: Card access error. See user manual. Cause A card access error may indicate that an xD-Picture Card memory card is in a write-protected condition. xD-Picture Card memory cards have a special protection feature to ensure that your pictures are kept safe. Note During this condition, you can still use the printer for printing and saving photos from the xD-Picture Card to a secure location, such as the computer hard drive. Solution Reinsert the xD-Picture Card memory card into your camera and turn on the camera. In most cases, the camera automatically makes the necessary changes. Reformat the xD-Picture Card memory card. See the documentation that came with your camera for instructions on reformatting the memory card. Note that this process erases the pictures currently saved to your memory card. To save these pictures, transfer them to the computer before reformatting the memory card. Once you reformat the memory card, transfer those photos back to the memory card using the computer.

Specifications

This section lists the minimum system requirements for installing the HP Photosmart printer software, and provides selected printer specifications.

System requirements

Component Operating system Windows PC minimum Microsoft Windows 98, 2000 Professional, Me, XP Home, and XP Professional Intel Pentium II (or equivalent) or higher (Pentium III is required for using HP Image Zone) 64 MB (128 MB recommended) 500 MB 800 x 600, 16-bit or higher 4x USB 2.0 full-speed: Microsoft Windows 98, 2000 Professional, Me, XP Home, and XP Professional PictBridge: using front camera port Bluetooth: using optional HP Bluetooth wireless printer adapter Browser Microsoft Internet Explorer 5.5 or later Macintosh minimum Mac OS X 10.2.3, 10.3.x and later

Chapter 8

North America: Call 1-800-HPINVENT (1-800-474-6836). U.S. phone support is available in both English and Spanish languages 24 hours a day, 7 days a week (days and hours of support may change without notice). This service is free during the warranty period. A fee may apply outside the warranty period. Western Europe: Customers in Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, and the United Kingdom should go to www.hp.com/support to access phone support numbers in their country/region. Other countries/regions: See the list of support telephone numbers inside the front cover of this guide.

Placing a call

Call HP Customer Care while you are near the computer and printer. Be prepared to provide the following information: Printer model number (located on the front of the printer). Printer serial number (located on the bottom of the printer). Computer operating system. Version of printer software: Windows PC: To see the printer software version, right-click the HP Digital Imaging Monitor icon in the Windows taskbar and select About. Macintosh: To see the printer software version, use the Print dialog box. Messages displayed on the printer screen or on the computer monitor. Answers to the following questions: Has the situation you are calling about happened before? Can you recreate the situation? Did you install any new hardware or software on your computer around the time that the situation occurred?
Return to HP repair service (North America only)
HP will arrange to have your product picked up and delivered to an HP Central Repair Center. We pay for the round-trip shipping and handling. This service is free for the duration of the hardware warranty period. This service is available in North America only. Note Before returning the printer for service, be sure to back up and remove your data from the printer hard drive, and remove any memory cards. HP is not responsible for damage to or loss of any photos, data, or removable storage media.
Additional warranty options
Extended service plans are available for the printer at additional costs. Go to www.hp.com/support, select your country/region and language, then explore the services and warranty area for information about the extended service plans.

Installing the software

The printer comes with optional software you can install on a computer. After using the Setup Guide instructions to set up the printer hardware, use the instructions in this section to install the software. Windows users Important: Do not connect the USB cable until you are prompted. Note During software installation, you are asked to choose from different installation options. Refer to the table below this one to learn what software and features are provided with each different option. 1. Insert the HP Photosmart CD into the computer CD-ROM drive. If the Install Wizard does not appear, locate the Setup.exe file on the CD-ROM drive and double-click it. Wait several minutes while the files load. Click Next and follow the onscreen instructions. When prompted, connect one end of the USB cable to the USB port on the back of the printer, and connect the other end to the USB port on your computer. Follow the onscreen instructions until the installation is finished and your computer restarts. Macintosh users Important: Do not connect the USB cable until you are prompted. 1. 2. 3. Insert the HP Photosmart CD into the computer CD-ROM drive. Double-click the HP Photosmart CD icon. Double-click the HP Photosmart Install icon. Follow the onscreen instructions to install the printer software. When prompted, connect one end of the USB cable to the USB port on the back of the printer, and connect the other end to the USB port on your computer. Select the printer in the Print dialog box. If the printer does not appear in the list, click Edit Printer List to add the printer.
Windows users: Choose one of these installation options Choose this option. Full To use these features. This option is grayed out if your computer does not meet minimum system requirements. It installs software to operate your printer, HP Solution Center, and HP Image Zone, an easy-to-use software program that gives you everything you need to have fun with your photos: View: View photos in multiple sizes and ways. Easily organize and manage your photos. Edit: Crop your photos and fix photos with red-eye. Automatically adjust and enhance your photos in different sizes and in multiple layouts. Print: Print your photos in different sizes and in multiple layouts.
Appendix A Windows users: Choose one of these installation options (continued) Create: Easily create album pages, cards, calendars, panoramic photos, CD labels, and more. Share: Send photos to family and friends without the bulky attachments with HP Instant Share, a better way to send e-mail. Back-up: Make back-up copies of your photos to store and save.

Appendix B

Symbols/Numerics 9up view 25 A accessories 10, 48 adaptive lighting 31 aligning print cartridges 17, 45 alignment page 45 antique coloration 32 B backing up data 43 batteries compartment 8 digital camera 35 model 10 black-and-white photos 17 Bluetooth connecting to printer 39 menu settings 10 troubleshooting 55 wireless printer adapter 10 borderless photos print with borders 56 selecting layout 34 buttons 6 C cameras connecting to printer 39 photos do not print 55 port 4 printing from 35 carrying case transporting printer 48 cartridges. See print cartridges cleaning print cartridges 44 printer 43 CompactFlash 20 computer connecting to printer 39 installing software 65 printing from 3 system requirements 59 control panel 6 cropping photos 32 D date and time stamps 32 digital cameras. See cameras documentation, printer 3 E e-mailing photos 41 error messages 57 F file formats, supported 20, 60 framing photos 32 H help. See troubleshooting help, onscreen 3 HP Customer Care 63 HP direct-printing digital cameras 35 HP Instant Share 39, 41 HP iPod how to print photos from I ink cartridges. See print cartridges ink level, checking 17, 44 inserting memory cards 20 print cartridges 17 J JPEG file formats 20 K keyword menu 14 L layout, selecting 34 lights 6 loading paper 16 M memory cards inserting 20 printing from 35 removing 22 supported types 20 Memory Sticks 20 menu, keyword 14 menu, printer 10 Microdrive 20 MPEG-1 file format 20 MultiMediaCard 20 O onscreen Help
P panoramic mode 29 paper buying and choosing 15 loading 16 maintaining 15, 47 specifications 60 trays 4 troubleshooting 52 paper jams 53 passport photos 30 photo stickers 30 photos antique coloration 32 cropping 32 date and time stamp 32 e-mailing 41 framing 32 improving quality 31 index 25 print cartridges, choosing 17 printing 34 red-eye removal 31 saving to computer 39 selecting for print 27 sepia tones 32 slide show 25 supported file formats 20 viewing 25 zooming 32
PictBridge cameras 35 print cartridges aligning 45 choosing 17 cleaning 44 ink level, checking 17 inserting 17 replacing 17 storing 18, 46 testing 44 printer accessories 10, 48 cleaning 43 connecting 39 documentation 3 error messages 57 menu 10 parts 4 power problems 51 specifications 60 storing 46 transporting 48 warnings 4 printer hard drive back up data 43 how to print photos from 37 printing from cameras 35 from computer 3 from memory cards 35 in panoramic mode 29 multiple copies 27 multiple photos 27 new photos 27 passport photos 30 photo index 25 photo stickers 30 photos 34 range of photos 27 selecting layout 34 test page 44 thumbnails 25 without computer 23 Q quality photo paper 47 photos 31 print 34 printing test page 44 troubleshooting 55
R red-eye removal 31 remote control 9 removing memory cards 22 replacing print cartridges 17 S saving photos to computer 39 Secure Digital 20 sepia tones 32 SmartFocus 31 software, installing 65 specifications 59 storing photo paper 47 print cartridges 18, 46 printer 46 system requirements 59 T test page 44 thumbnails, printing 25 TIFF file format 20 transporting printer 10, 48 trays, paper 4 troubleshooting Bluetooth 55 error messages 57 flashing lights 49 HP Customer Care 63 paper problems 52 power problems 51 quality problems 55 TV connecting to printer 39 U USB connection type 39 port 4 specifications 60 V video cable connecting printer to TV 39 video clip how to print a single frame from 28 supported file formats 20, 62 viewing photos 25

W warranty 67 X xD-Picture Card
Z zooming 9up view 25 and cropping 32

Regulatory notices

Hewlett-Packard Company This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation.
Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by HewlettPackard Company may cause harmful interference, and void your authority to operate this equipment. Use of a shielded data cable is required to comply with the Class B limits of Part 15 of the FCC Rules. For further information, contact: Hewlett-Packard Company, Manager of Corporate Product Regulations, 3000 Hanover Street, Palo Alto, CA 94304, (650) 857-1501. Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, can cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
LED indicator statement The display LEDs meet the requirements of EN 60825-1.