HP Quick Exchange Service (Japan)...139 Call HP Korea customer support....140 Prepare the HP All-in-One for shipment...140 Pack the HP All-in-One....Technical information Environmental product stewardship program...143 Paper use....143 Plastics.....143 Material safety data sheets....143 Recycling program...143 HP inkjet supplies recycling program...143 Energy consumption....144 Disposal of Waste Equipment by Users in Private Households in the European Union.....145 Regulatory notices....146 Regulatory model identification number...146 FCC statement....146 Notice to users in Australia....146 Notice to users in Korea....147 VCCI (Class B) compliance statement for users in Japan..147 Notice to users in Japan about power cord...147 Geruschemission...147 Declaration of conformity (European Economic Area)...147 HP Photosmart C4200 All-in-One series declaration of conformity..148 Index.....149
HP Photosmart C4200 All-inOne series Help
For information about the HP All-in-One, see: HP All-in-One overview on page 7 Find more information on page 11 How do I? on page 13 Connection information on page 15 Load originals and load paper on page 17 Print from your computer on page 29 Use the copy features on page 55 Use the photo features on page 49 Use the scan features on page 59 Maintain the HP All-in-One on page 63 Shop for printing supplies on page 77 HP warranty and support on page 137 Technical information on page 143
HP Photosmart C4200 All-in-One series Help

Chapter 1

HP Photosmart C4200 All-inOne series Help 6 HP Photosmart C4200 All-in-One series Help

HP All-in-One overview

Use the HP All-in-One to quickly and easily accomplish tasks such as making a copy, scanning documents, or printing photos from a memory card. You can access many HP All-in-One functions directly from the control panel, without turning on your computer. This section contains the following topics: The HP All-in-One at a glance Control panel buttons Use the HP Photosmart software
The HP All-in-One at a glance

Label 9 10

Description Control panel On button Memory card slots Input tray Tray extender Paper-width guide Print cartridge door Glass Lid backing Rear door
Chapter 2 (continued) Label * Description Rear USB port Power connection* Use only with the power adapter supplied by HP.

Control panel buttons

Label 1
Name and Description On button: Turns the HP All-in-One on or off. When the HP Allin-One is off, a minimal amount of power is still used by the device. To completely remove power, turn the HP All-in-One off, and then unplug the power cord. Quality button: Changes the copy quality or the quality of photos you print from a memory card. The default quality for both plain and photo papers is two stars. However, the quality produced varies depending on the paper type. For plain paper, two stars represents normal quality. For photo paper, two stars represents best quality. Size button: Changes the image size to 100% (Actual Size), fits it to the page (Resize to Fit), or prints borderless images (Borderless). The default setting is 100% for plain paper and borderless for photo paper. Copies button: Specifies the desired number of copies.

Load originals and load paper 18
HP Premium Inkjet Transparency Film and HP Premium Plus Inkjet Transparency Film HP Premium Inkjet Transparency Film and HP Premium Plus Inkjet Transparency Film make your color presentations vivid and even more impressive. This film is easy to use and handle and dries quickly without smudging. HP Premium Inkjet Paper HP Premium Inkjet Paper is the ultimate coated paper for high-resolution usage. A smooth, matte finish makes it ideal for your highest-quality documents. HP Bright White Inkjet Paper HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for two-sided color usage with no show-through, which makes it ideal for newsletters, reports, and flyers. HP All-in-One Paper or HP Printing Paper HP All-in-One Paper is specifically designed for HP All-in-One devices. It has an extra bright blue-white shade that produces sharper text and richer colors than ordinary multifunction papers. HP Printing Paper is a high-quality multifunction paper. It produces documents that look and feel more substantial than documents printed on standard multipurpose or copy paper. To order HP papers and other supplies, go to www.hp.com/buy/supplies. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page.
NOTE: At this time, some portions of the HP Web site are available in English only.
Recommended papers for printing only
Certain papers are supported only when you start the print job from your computer. The following list provides information about these papers. If you want the best print quality, HP recommends using HP papers. Using paper that is too thin or too thick, paper that has a slick texture, or paper that stretches easily can cause paper jams. Using paper that has a heavy texture or does not accept ink can cause printed images to smear, bleed, or not fill in completely. Depending on your country/region, some of these papers might not be available. HP Iron-On Transfers HP Iron-On Transfers (for color fabrics or for light or white fabrics) are the ideal solution for creating custom T-shirts from your digital photos. HP Inkjet labels Letter or A4 label sheets designed for use with HP inkjet products (like HP inkjet labels).
HP Photo Greeting Cards, HP Premium Photo Cards, and HP Note Cards HP Photo Greeting Cards, Glossy or Matte, HP Premium Photo Cards, and HP Note Cards enable you to make your own greeting cards. HP Brochure & Flyer Paper HP Brochure & Flyer Paper (Gloss or Matte) is glossy-coated or matte-coated on both sides for two-sided use. They are the perfect choice for near-photographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars. HP Premium Presentation Paper HP Premium Presentation Paper gives your presentation a quality look and feel. HP CD/DVD Tattoos HP CD/DVD Tattoos allow you to personalize your CDs and DVDs by printing highquality, low-cost CD or DVD labels. To order HP papers and other supplies, go to www.hp.com/buy/supplies. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page. NOTE: At this time, some portions of the HP Web site are available in English only.

Papers to avoid

Using paper that is too thin or too thick, paper that has a slick texture, or paper that stretches easily can cause paper jams. Using paper that has a heavy texture or does not accept ink can cause printed images to smear, bleed, or not fill in completely. Papers to avoid for all print and copy jobs Any size paper other than those listed in the printer software. Paper with cutouts or perforations (unless specifically designed for use with HP inkjet devices). Highly textured stock, such as linen. It might not print evenly, and the ink can bleed into these papers. Extremely smooth, shiny, or coated papers not specifically designed for the HP Allin-One. They can jam the HP All-in-One or repel the ink. Multi-part forms, such as duplicate and triplicate forms. They can wrinkle or get stuck, and the ink is more likely to smear. Envelopes with clasps or windows. They can get stuck in the rollers and cause paper jams. Banner paper. Additional papers to avoid when copying Envelopes. Transparency film other than HP Premium Inkjet Transparency Film or HP Premium Plus Inkjet Transparency Film.
Load originals and load paper 20
Iron-On Transfers. Greeting card paper. HP CD/DVD tattoo labels.

Load paper

This section describes the procedure for loading different types and sizes of paper into the HP All-in-One for your copies or printouts. NOTE: After a copy or print job has started, the paper width sensor can determine whether the paper is Letter, A4, or a smaller size. TIP: To help prevent rips, wrinkles, and curled or bent edges, store all paper flat in a resealable bag. If the paper is not stored properly, extreme changes in temperature and humidity might result in curled paper that does not work well in the HP All-in-One. This section contains the following topics: Load full-size paper Load 10 x 15 cm (4 x 6 inch) photo paper Load index cards Load envelopes Load other types of paper

Load full-size paper

You can load many types of letter or A4 paper into the input tray of the HP All-in-One.

To load full-size paper 1. Slide the paper-width guide to its outermost position.
NOTE: If you are using letter or A4 paper or smaller, make sure the tray extender is open all the way. 2. Tap a stack of paper on a flat surface to align the edges, and then check the paper for the following: Make sure it is free of rips, dust, wrinkles, and curled or bent edges. Make sure all the paper in the stack is the same size and type.
Load originals and load paper 22 Load originals and load paper
3. Insert the stack of paper into the input tray with the short edge forward and the print side down. Slide the stack of paper forward until it stops.
CAUTION: Make sure that the HP All-in-One is idle and silent when you load paper into the input tray. If the HP All-in-One is servicing the print cartridges or otherwise engaged in a task, the paper stop inside the device might not be in place. You could push the paper too far forward, causing the HP All-in-One to eject blank pages. TIP: If you are using letterhead, insert the top of the page first with the print side down. 4. Slide the paper-width guide inward until it stops at the edge of the paper. Do not overload the input tray; make sure the stack of paper fits within the input tray and is no higher than the top of the paper-width guide. NOTE: When you use legal-size paper, leave the tray extender closed.
Load 10 x 15 cm (4 x 6 inch) photo paper
You can load 10 x 15 cm (4 x 6 inch) photo paper into the input tray of the HP All-in-One. For the best results, use 10 x 15 cm (4 x 6 inch) HP Premium Plus Photo Paper or HP Premium Photo Paper. TIP: To help prevent rips, wrinkles, and curled or bent edges, store all paper flat in a resealable bag. If the paper is not stored properly, extreme changes in temperature and humidity might result in curled paper that does not work well in the HP All-in-One.
To load 10 x 15 cm ( 4 x 6 inch) photo paper in the input tray 1. Remove all paper from the input tray. 2. Insert the stack of photo paper into the far-right side of the input tray with the short edge forward and the print side down. Slide the stack of photo paper forward until it stops. If the photo paper you are using has perforated tabs, load the photo paper so that the tabs are closest to you.
TIP: For more help on loading small-size photo paper, refer to the guides engraved in the base of the input tray for loading photo paper.

Scale the document size

The HP All-in-One allows you to print the document at a different size than the original. To scale the document size 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Features tab. 6. In the Resizing options area, click Scale to paper size, and then click the appropriate paper size from the drop-down list.
Change the saturation, brightness, or color tone
You can change the intensity of colors and the level of darkness in your printout by adjusting the Saturation, Brightness, and Color Tone options. To change the saturation, brightness, or color tone 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Color tab.

Preview your print job

You can preview your print job before sending it to the HP All-in-One. This helps to prevent wasting paper and ink on projects that do not print as expected.
Print Change the print settings for the current job 33
To preview your print job 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Select the print settings appropriate for your project on each of the tabs in the dialog box.
Change the default print settings
If there are settings that you frequently use for printing, you might want to make them the default print settings so they are already set when you open the Print dialog box from within your software application. To change the default print settings 1. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Settings. 2. Make changes to the print settings, and click OK.

Print a photo on photo paper
For high-quality photo printing, HP recommends you use HP Premium Plus Photo Papers with the HP All-in-One.
36 Print from your computer Print
To print a photo on photo paper 1. Remove all paper from the input tray, and then load the photo paper print side down. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Features tab. 6. In the Basic Options area, select the appropriate photo paper type from the Paper Type drop-down list. 7. In the Resizing Options area, click the appropriate paper size from the Size list. If the paper size and paper type are not compatible, the HP All-in-One software displays an alert and allows you to select a different type or size. 8. In the Basic Options area, select a high print quality, such as Best or Maximum dpi from the Print Quality drop-down list. 9. In the HP real life technologies area, click the Photo fix drop-down list and select from the following options: Off: applies no HP real life technologies to the image. Basic: automatically focuses the image; moderately adjusts image sharpness. Full: automatically lightens dark images; automatically adjusts sharpness, contrast, and focus of images; automatically removes red-eye. 10. Click OK to return to the Properties dialog box. 11. If you want to print the photo in black and white, click the Color tab and select the Print in grayscale check box. 12. Click OK, and then click Print or OK in the Print dialog box. NOTE: Do not leave unused photo paper in the input tray. The paper might start to curl, which could reduce the quality of your printout. Photo paper should be flat before printing.
Create custom cd/dvd labels
You can create custom labels for your CDs and DVDs on the HP All-in-One by following the steps below. Or, to create custom CD and DVD labels online, go to www.hp.com and follow the prompts. To create custom CD/DVD labels 1. Make sure you have CD/DVD tattoo paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Features tab.
6. In the Paper Type drop-down list, click More, and then select HP CD/DVD tattoo paper from the list. 7. Click OK, and then click Print or OK in the Print dialog box.

Print using Maximum dpi

Use Maximum dpi mode to print high-quality, sharp images. To get the most benefit from Maximum dpi mode, use it to print high-quality images such as digital photographs. When you select the Maximum dpi setting, the printer software displays the optimized dots per inch (dpi) that the HP All-in-One will print. Printing in Maximum dpi takes longer than printing with other settings and requires a large amount of disk space. NOTE: If a photo print cartridge is also installed, the print quality is enhanced. A photo print cartridge can be purchased separately if it is not included with the HP Allin-One. To print in Maximum dpi mode 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Features tab. 6. In the Paper Type drop-down list, click More, and then select the appropriate paper type. 7. In the Print Quality drop-down list, click Maximum dpi. NOTE: To view the maximum dpi that the HP All-in-One will print, click Resolution. 8. Select any other print settings that you want, and then click OK. Related topics Use a photo print cartridge on page 70

Reverse an image for iron-on transfers
This feature reverses an image so you can use it for iron-on transfers. This feature is also useful for transparencies when you want to make notations on the back of the transparency without scratching the original. To reverse an image for iron-on transfers 1. On the File menu in your software application, click Print. 2. Make sure the HP All-in-One is the selected printer. 3. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 4. Click the Features tab. 5. In the Paper Type drop-down list, click More, and then select HP Iron-on Transfer from the list. 6. If the selected size is not what you want, click an appropriate size in the Size list. 7. Click the Advanced tab. 8. In the Printer Features area, select On from the Mirror Image drop-down list. 9. Click OK, and then click Print or OK in the Print dialog box. NOTE: To prevent jams, manually feed the iron-on transfer sheets into the input tray one sheet at a time.

Print on transparencies

For the best results, HP recommends you use HP transparency products with the HP Allin-One. To print on transparencies 1. Load the transparency into the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Features tab.
Print Perform special print jobs 43
6. In the Paper Type drop-down list, click More, and then select the appropriate paper type.
TIP: If you want to make notations on the back of the transparencies and erase them later without scratching the original, click the Advanced tab, and select the Mirror Image check box. 7. In the Resizing Options area, click an appropriate size in the Size list. 8. Click OK, and then click Print or OK in the Print dialog box. The HP All-in-One automatically waits for transparencies to dry before releasing them. Ink dries slower on film than on plain paper. Make sure you allow enough time for the ink to dry before handling the transparency.

To change the copy quality 1. Make sure you have paper loaded in the input tray. 2. Load your original print side down on the right front corner of the glass. 3. Press Quality to select one star, two stars, or three stars. 4. Press Start Copy Black or Start Copy Color.

Chapter 9

Make multiple copies of the same original
You can set the number of copies from the control panel of the HP All-in-One or from the HP Photosmart Software. This task explains how to set the number of copies from the control panel only. NOTE: For information on initiating copies from the software, see the software portion of the HP Photosmart Software Help. To make multiple copies of an original from the control panel 1. Make sure you have paper loaded in the input tray. 2. Load your original print side down on the right front corner of the glass. 3. Press the Copies button to increase the number of copies. When you reach the maximum, the setting returns to 1 copy.
TIP: Use the software that you installed with the HP All-in-One to set the number of copies higher than supported from the control panel. When the number of copies is greater than 9, only the last digit of the number of copies is displayed on the control panel. 4. Press Start Copy Black or Start Copy Color. In this example, the HP All-in-One makes six copies of the original 10 x 15 cm (4 x 6 inch) photo.
Related topics Use the HP Photosmart software on page 9
Make a borderless copy of a photo
For the best quality when copying a photo, load photo paper in the input tray.
TIP: You can optimize the quality of the color photos you print and copy with the HP All-in-One by purchasing a photo print cartridge. Remove the black print cartridge and insert the photo print cartridge in its place. With the tri-color print cartridge and photo print cartridge installed, you have a six-ink system, which provides enhanced quality color photos.
To make a borderless copy of a photo from the control panel 1. Load photo paper in the input tray. NOTE: The HP All-in-One automatically detects the type of paper you are using. If you do not use photo paper, your copy will include a white border around one or more edges. 2. Load your original photo print side down on the right front corner of the glass. 3. Press Size to select Borderless. 4. Press Start Copy Color. The HP All-in-One makes a borderless copy of your original photo, as shown below.
You can use the Resize to Fit feature to copy an original to fit within the printable margins of a page without the risk of cropping some of your original. This is useful for reducing or enlarging an original. For example: If you enlarge a 10 x 15 cm (4 x 6 inch) photo to make a borderless full-size copy on letter or A4 paper, some part of your photo will be cropped. The Resize to Fit feature will enlarge the photo as much as possible to fit the page without cropping any of your photo. If the image or text on your original fills the entire sheet of paper with no margins, you can use the Resize to Fit feature to reduce your original and prevent unwanted cropping of the text or images at the edges of the sheet. NOTE: In order to resize your original without changing the proportions or cropping the edges, the HP All-in-One might leave an uneven amount of white space around the edges of the paper.

To clean the print cartridge contacts 1. Turn on the HP All-in-One and open the print cartridge door. The print carriage moves to the far right side of the HP All-in-One. 2. Wait until the print carriage is idle and silent, and then unplug the power cord from the back of the HP All-in-One.
3. Lightly press down on the print cartridge to release it, and then pull it toward you out of the slot. NOTE: Do not remove both print cartridges at the same time. Remove and clean each print cartridge one at a time. Do not leave a print cartridge outside the HP Allin-One for more than 30 minutes. 4. Inspect the print cartridge contacts for ink and debris buildup. 5. Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze any excess water from it. 6. Hold the print cartridge by its sides. 7. Clean only the copper-colored contacts. Allow the print cartridges to dry for approximately ten minutes.
Copper-colored contacts Ink nozzles (do not clean)
8. Slide the print cartridge back into the slot. Push the print cartridge forward until it clicks into place. 9. Repeat if necessary for the other print cartridge. 10. Gently close the print cartridge door and plug the power cord into the back of the HP All-in-One. Related topics Clean the area around the ink nozzles on page 74 Replace the print cartridges on page 67
Clean the area around the ink nozzles
If the HP All-in-One is used in a dusty environment, a small amount of debris might accumulate inside the device. This debris can include dust, hair, carpet, or clothing fibers. When debris gets on the print cartridges, it can cause ink streaks and smudges on printed pages. Ink streaking can be corrected by cleaning around the ink nozzles as described here.
NOTE: Clean the area around the ink nozzles only if you continue to see streaks and smudges on your printed pages after you have already cleaned the print cartridges by using the software you installed with the HP All-in-One. Make sure you have the following materials available: Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart or leave fibers. TIP: Coffee filters are lint-free and work well for cleaning print cartridges. Distilled, filtered, or bottled water (tap water might contain contaminants that can damage the print cartridges). CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections. To clean the area around the ink nozzles 1. Turn on the HP All-in-One and open the print cartridge door. The print carriage moves to the far right side of the HP All-in-One. 2. Wait until the print carriage is idle and silent, and then unplug the power cord from the back of the HP All-in-One. 3. Lightly press down on the print cartridge to release it, and then pull it toward you out of the slot. NOTE: Do not remove both print cartridges at the same time. Remove and clean each print cartridge one at a time. Do not leave a print cartridge outside the HP Allin-One for more than 30 minutes. 4. Place the print cartridge on a piece of paper with the ink nozzles facing up. 5. Lightly moisten a clean foam rubber swab with distilled water. 6. Clean the face and edges around the ink nozzle area with the swab, as shown below.

Chapter 12

3. Click Print Cartridge Ordering Information. The print cartridge reorder numbers appear. 4. Click Order Online. HP sends detailed printer information, including model number, serial number, and ink supply levels, to an authorized online reseller. The supplies you need are preselected; you can change quantities, add or remove items, and then check out.

Order other supplies

To order other supplies, such as HP Photosmart Software, a copy of the Setup Guide or other printed documentation, or other customer-replaceable parts, call the phone number for your country/region.
Country/region Asia Pacific (except for Japan) Australia Europe Number for ordering +(Germany) +(U.K.) New Zealand South Africa U.S. and Canada 147 +27 (0)1-800-474-6836 (1-800-HP-INVENT)
To order supplies in other countries/regions not listed in the table, go to www.hp.com/ support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. NOTE: At this time, some portions of the HP Web site are available in English only.

13 Troubleshooting

This section contains the following topics: Troubleshooting tips Hardware setup troubleshooting Software installation troubleshooting Print quality troubleshooting Print troubleshooting Memory card troubleshooting Copy troubleshooting Scan troubleshooting Errors

Troubleshooting tips

This section contains the following topics: Communication problems over a USB connection Information on print cartridges Information on paper Clear paper jams Troubleshoot print cartridges View the Readme file
Troubleshooting Troubleshooting 79
Communication problems over a USB connection
If the HP All-in-One and computer are not communicating with each other, try the following: Make sure the print cartridges are installed. Make sure you have paper loaded in the input tray. Check that the HP All-in-One does not have a paper jam. Check that the print carriage is not jammed. Open the print cartridge door to access the print carriage area. Remove any objects that are blocking the print carriage, including any packing materials. Turn the HP Allin-One off and then turn it on again. Check that the HP All-in-One print queue is not paused. If it is, choose the appropriate setting to resume printing. For more information about accessing the print queue, see the documentation that came with the operating system installed on your computer. Look at the On button located on the top of the HP All-in-One. If it is not lit, the HP Allin-One is turned off. Make sure the power cord is firmly connected to the HP All-inOne and plugged into a power outlet. Press the On button to turn on the HP All-inOne.

Chapter 13

Colors run into each other on the printout Cause: The print or copy quality setting is set too high for the type of paper loaded in the HP All-in-One. Solution: Check the quality setting. Use a lower quality setting to decrease the amount of ink used for printing or copying. For more information, see: Change the print speed or quality on page 32 Change copy speed or quality on page 55
Cause: The paper type is not suitable for the HP All-in-One. Solution: Use HP Premium Papers or any other paper type that is appropriate for the HP All-in-One. For more information, see: Information on paper on page 81 Cause: You are printing on the wrong side of the paper. Solution: Load the paper with the print side down. For example, if you are loading glossy photo paper, load the paper with the glossy side down. For more information, see: Load full-size paper on page 21 Cause: You are using non-HP ink. Solution: HP recommends that you use genuine HP print cartridges. Genuine HP print cartridges are designed and tested with HP printers to help you easily produce great results, time after time. NOTE: HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty. Cause: The print cartridges need to be cleaned. Solution: Print a self-test report to determine if there is a problem with the print cartridges. If the self-test report shows a problem, clean the print cartridges. If the problem persists, you might need to replace the print cartridges. For more information on print cartridges, see Troubleshoot print cartridges on page 83.
Printouts or copies have horizontal streaks or lines Cause: The paper is not feeding properly or is loaded incorrectly.

Solution:

Make sure you have paper loaded correctly.
For more information, see: Load paper on page 21 Cause: The copy or print quality type setting on the HP All-in-One is set too low.
Cause: A tri-color or photo print cartridge was jarred or handled roughly during installation. Solution: Cause:

Troubleshooting 100

Allow half an hour for the print cartridge to recover. The print cartridges need to be cleaned or might be out of ink.
Solution: Check the estimated ink levels remaining in the print cartridges. If the print cartridges are low or out of ink, you might need to replace the print cartridges. If there is ink remaining in the print cartridges, but you are still noticing a problem, print a self-test report to determine if there is a problem with the print cartridges. If the self-test report shows a problem, clean the print cartridges. If the problem persists, you might need to replace the print cartridges. For more information on print cartridges, see Troubleshoot print cartridges on page 83. Cause: There might be fiber or dust built up around the ink nozzle area on the print cartridges. Solution: Check the print cartridges. If it looks as though there are fibers or dust around the ink nozzles, clean the ink nozzle area of the print cartridge. For more information, see: Clean the area around the ink nozzles on page 74

For more information on setting up the HP All-in-One and connecting it to your computer, see the Setup Guide that came with the HP All-in-One.

Copy troubleshooting

Use this section to solve these copy problems: Nothing happens when I try to copy Parts of the original do not appear or are cut off Resize to Fit is not working as expected The image is cropped when I make a borderless copy The printout is blank A borderless copy has white space around the edges
Nothing happens when I try to copy Cause: The HP All-in-One is turned off. Solution: Look at the On button located on the top of the HP All-in-One. If it is not lit, the HP All-in-One is turned off. Make sure the power cord is firmly connected to
the HP All-in-One and plugged into a power outlet. Press the On button to turn on the HP All-in-One. Cause: The original is placed incorrectly on the glass. Solution: Load the original print side down on the right front corner of the glass as shown below.
Cause: The HP All-in-One might be busy copying or printing. Solution: Check the On button. If it is blinking, the HP All-in-One is busy.
Cause: The HP All-in-One does not recognize the paper type. Solution: Do not use the HP All-in-One to copy onto envelopes or other papers the HP All-in-One does not support. Cause: The HP All-in-One has a paper jam. Solution: in-One. Clear the paper jam and remove any torn paper that remains in the HP All-
For more information, see: Clear paper jams on page 82
Parts of the original do not appear or are cut off Cause: The original is placed incorrectly on the glass.
Solution: Load the original print side down on the right front corner of the glass as shown below.

Troubleshooting 116

Resize to Fit is not working as expected Cause: You are trying to increase the size of an original that is too small. Solution: Resize to Fit can only enlarge the original up to the maximum percentage allowed by your model. For example, 200% might be the maximum enlargement percentage allowed by your model. Enlarging a passport photo by 200% might not enlarge it enough for it to fit a full-size page. If you want to make a large copy of a small original, scan the original into the computer, resize the image in the HP scanning software, and then print a copy of the enlarged image. Cause: The original is placed incorrectly on the glass.

Call HP support. Support options and availability vary by device, country/region, and language.
Before you call HP customer support
Software programs from other companies might be included with the HP All-in-One. If you experience problems with any of those programs, you will receive the best technical assistance by calling the experts at that company. NOTE: This information does not apply to customers in Japan. For information on service options in Japan, see HP Quick Exchange Service (Japan) on page 139.

HP warranty and support

Chapter 14 If you need to contact HP support, do the following before you call: 1. Make sure that: a. The HP All-in-One is plugged in and turned on. b. The specified print cartridges are installed correctly. c. The recommended paper is properly loaded in the input tray. 2. Reset the HP All-in-One: a. Turn off the HP All-in-One by pressing the On button. b. Unplug the power cord from the back of the HP All-in-One. c. 3. Plug the power cord back into the HP All-in-One. d. Turn on the HP All-in-One by pressing the On button. To find support and warranty information, go to the HP Web site at www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Check the HP Web site for updated information or troubleshooting tips for the HP All-in-One. If you are still experiencing problems and need to speak with an HP support Representative, do the following: a. c. e. Have the specific name of the HP All-in-One, as it appears on the control panel, available. Make a color copy to have available as a sample printout. Have your serial number ready. You can view the serial number by looking at the sticker on the rear side of the HP All-inOne. The serial number is the 10-character code in the upper left corner of the sticker. b. Print a self-test report. d. Be prepared to describe your problem in detail.
Call HP support. Be near the HP All-in-One when you call.
Related topics Print a self-test report on page 64

HP Photosmart C4200 All-in-One series

Basics Guide

Hewlett-Packard Company notices
The information contained in this document is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. 2007 Hewlett-Packard Development Company, L.P. Windows, Windows 2000, and Windows XP are U.S. registered trademarks of Microsoft Corporation. Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

Contents

1 HP All-in-One overview The HP All-in-One at a glance....2 Control panel buttons.....3 Find more information.....4 Load originals and load paper....4 Avoid paper jams....5 Make a copy....6 Scan an image....6 Print 10 x 15 cm (4 x 6 inch) photos...6 Replace the print cartridges....7 Clean the HP All-in-One....10 Clean the glass....10 Clean the lid backing....10 Troubleshooting and support Uninstall and reinstall the software...12 Hardware setup troubleshooting....12 Clear paper jams.....15 Print cartridge troubleshooting...16 Support process....16 Technical information System requirements....17 Product specifications....17 Print cartridge yield....17 Regulatory notices....17 Warranty.....19

HP All-in-One overview

Use the HP All-in-One to quickly and easily accomplish tasks such as making a copy, scanning documents, or printing photos from a memory card. You can access many HP All-in-One functions directly from the control panel, without turning on your computer. NOTE: This guide introduces basic operations and troubleshooting, as well as provides information for contacting HP support and ordering supplies. The onscreen Help details the full range of features and functions, including use of the HP Photosmart software that came with the HP All-in-One.
The HP All-in-One at a glance
HP All-in-One overview Label Description Control panel On button Memory card slots Input tray Tray extender Paper-width guide Print cartridge door Glass Lid backing Rear door 2 HP All-in-One overview
(continued) Label * Description Rear USB port Power connection* Use only with the power adapter supplied by HP.

Control panel buttons

Label 1
Name and Description On button: Turns the HP All-in-One on or off. When the HP Allin-One is off, a minimal amount of power is still used by the device. To completely remove power, turn the HP All-in-One off, and then unplug the power cord. Quality button: Changes the copy quality or the quality of photos you print from a memory card. The default quality for both plain and photo papers is two stars. However, the quality produced varies depending on the paper type. For plain paper, two stars represents normal quality. For photo paper, two stars represents best quality. Size button: Changes the image size to 100% (Actual Size), fits it to the page (Resize to Fit), or prints borderless images (Borderless). The default setting is 100% for plain paper and borderless for photo paper. Copies button: Specifies the desired number of copies.

Chapter 1 (continued)

Label Icon Name and Description Cancel button: Stops a task (such as scanning or copying) or resets settings (such as Quality and Copies). Scan button: Starts a scan. When a memory card is inserted, this button advances to the next photo on the memory card when pressed. Start Copy Black button: Starts a black-and-white copy. In certain situations (for example, after clearing a paper jam), this button resumes printing. When a memory card is inserted, this button acts as a previous image button. Start Copy Color button: Starts a color copy. In certain situations (for example, after clearing a paper jam), this button resumes printing. When a memory card is inserted, this button starts printing the image currently on the display.

Find more information

A variety of resources, both printed and onscreen, provide information about setting up and using the HP All-in-One. Setup Guide The Setup Guide provides instructions for setting up the HP All-in-One and installing software. Make sure you follow the steps in the Setup Guide in order. If you have problems during setup, see Troubleshooting in the last section of the Setup Guide, or see Troubleshooting and support on page 12 in this guide. Onscreen Help The onscreen Help provides detailed instructions on features of the HP All-in-One that are not described in this User Guide, including features that are only available using the software you installed with the HP All-in-One. www.hp.com/support If you have Internet access, you can get help and support from the HP Web site. This Web site offers technical support, drivers, supplies, and ordering information.
Load originals and load paper
You can copy or scan up to letter- or A4-size originals by loading them on the glass. To load an original on the scanner glass 1. Lift the lid on the HP All-in-One. 2. Load your original print side down on the right front corner of the glass.
TIP: For more help on loading an original, refer to the engraved guides along the edge of the glass.

3. Close the lid.

To load 10 x 15 cm (4 x 6 inch) photo paper in the input tray 1. Remove all paper from the input tray. 2. Insert the stack of photo paper into the far-right side of the input tray with the short edge forward and the print side down. Slide the stack of photo paper forward until it stops. If the photo paper you are using has perforated tabs, load the photo paper so that the tabs are closest to you. TIP: For more help on loading small-size photo paper, refer to the guides engraved in the base of the input tray for loading photo paper. 3. Slide the paper-width guide inward until it stops at the edge of the paper. Do not overload the input tray; make sure the stack of paper fits within the input tray and is no higher than the top of the paper-width guide.

Avoid paper jams

To help avoid paper jams, follow these guidelines. Remove printed papers from the output tray frequently. Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag. Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn. Do not combine different paper types and paper sizes in the input tray; the entire stack of paper in the input tray must be the same size and type.

Chapter 1

Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-width guide does not bend the paper in the input tray. Do not overload the input tray; make sure the stack of paper fits within the input tray and is no higher than the top of the paper-width guide. Do not force paper too far forward in the input tray. Use paper types that are recommended for the HP All-in-One.

Make a copy

You can make quality copies from the control panel. To make a copy from the control panel 1. Make sure you have paper loaded in the input tray. 2. Load your original print side down on the right front corner of the glass. 3. Press Start Copy Black or Start Copy Color to begin copying.

Scan an image

For original documents or images placed on the glass, you can start a scan from your computer or from the HP All-in-One. This section explains the second option: how to scan from the control panel of the HP All-in-One to a computer. To use the scan features, the HP All-in-One and computer must be connected and turned on. The HP Photosmart Software must also be installed and running on your computer prior to scanning. To verify that the HP Photosmart Software is running on a Windows computer, look for the HP Digital Imaging Monitor icon in the system tray at the lower right side of the screen, near the time. NOTE: Closing the HP Digital Imaging Monitor icon in the Windows system tray can cause the HP All-in-One to lose some of its scan functionality. If this happens, you can restore full functionality by restarting your computer. To scan to a computer 1. Load your original print side down on the right front corner of the glass. 2. Ensure that there are no memory cards inserted in the memory card slots on the HP All-in-One. 3. Press Scan. A preview image of the scan appears on your computer, where you can edit it. Any edits that you make apply to the current scan session only. The HP Photosmart Software has many tools that you can use to edit your scanned image. You can improve the overall image quality by adjusting the brightness, sharpness, color tone, and saturation. You can also crop, straighten, rotate, or resize the image. 4. Make any edits to the preview image, and then click Accept when you are finished.

Print 10 x 15 cm (4 x 6 inch) photos
You can select specific photos on your memory card to print as 10 x 15 cm (4 x 6 inch) photos.
To print one or more 10 x 15 cm (4 x 6 inch) photos 1. Insert your memory card into the appropriate slot on the HP All-in-One. The most recent image on the card appears on the display.
TIP: While the photo is printing, you can continue scrolling through the photos on your memory card. When you see a photo you want to print, you can press the Print button to add that photo to the print queue.
Replace the print cartridges
Follow these instructions to replace print cartridges. Following these instructions might also help solve print quality issues related to the cartridges. NOTE: When the ink level for the print cartridge is low, a message appears on your computer screen. You can also check the ink levels by using the software installed with the HP All-in-One. When you receive a low-ink warning message, make sure you have a replacement print cartridge available. You should also replace the print cartridges when you see faded text or if you experience print quality issues related to the print cartridges. To order print cartridges for the HP All-in-One, go to www.hp.com/buy/supplies. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page.
2. Load 10 x 15 cm (4 x 6 inch) photo paper in the input tray. 3. Press the buttons next to the and icons on the display to scroll through the photos on your memory card until the photo you want to print appears. 4. Do one of the following: For faster printing with slightly reduced resolution, leave the Quality setting at best resolution (as indicated by the two star icons on the display). For maximum resolution, press the Quality button until three star icons appear on the display. For the fastest printing, but with reduced resolution, press the Quality button until the one star icon appears on the display. 5. Leave the default Size setting as Borderless. 6. Press the Copies button until the number of copies you want to print appears on the display. 7. Press the Print button.
To replace the print cartridges 1. Make sure the HP All-in-One is on. CAUTION: If the HP All-in-One is off when you open the print cartridge door to access the print cartridges, the HP All-in-One will not release the cartridges for changing. You might damage the HP All-in-One if the print cartridges are not docked safely when you try to remove them. 2. Make sure you have letter or A4 unused plain white paper loaded in the input tray. 3. Open the print cartridge door. The print carriage moves to the far right side of the HP All-in-One.

HP All-in-One overview 8

4. Wait until the print carriage is idle and silent, and then lightly press down on a print cartridge to release it. If you are replacing the tri-color print cartridge, remove the print cartridge from the slot on the left. If you are replacing the black or photo print cartridge, remove the print cartridge from the slot on the right.

Print cartridge slot for the tri-color print cartridge Print cartridge slot for the black and photo print cartridges
5. Pull the print cartridge toward you out of its slot. 6. If you are removing the black print cartridge in order to install the photo print cartridge, store the black print cartridge in the print cartridge protector or an airtight plastic container. 7. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab.
Copper-colored contacts Plastic tape with pink pull tab (must be removed before installing) Ink nozzles under tape
8. Slide the new print cartridge forward into the empty slot. Then gently push the upper part of the print cartridge forward until it clicks into the socket. If you are installing the tri-color print cartridge, slide it into the left slot. If you are installing a black or photo print cartridge, slide it into the right slot.
9. Close the print cartridge door.
CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.
If you installed a new print cartridge, the HP All-in-One prints a print cartridge alignment page. 10. When prompted, ensure plain white paper is loaded in the input tray, then press the button next to OK. NOTE: If you have colored paper loaded in the input tray when you align the print cartridges, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again. 11. Place the page print side down on the scanner glass and then press the button next to OK to scan the page. When the On button stops flashing, the alignment is complete and the page can be removed.

Clean the HP All-in-One

To ensure that your copies and scans remain clear, you might need to clean the glass and lid backing. You might also want to dust the exterior of the HP All-in-One.

Clean the glass

Fingerprints, smudges, hair, and dust on the main glass surface slow down performance and affect the accuracy of the copy and scan features. To clean the glass 1. Turn off the HP All-in-One, unplug the power cord, and raise the lid. 2. Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass, since they can damage it. Do not place or spray liquid directly on the glass. The liquid might seep under the glass and damage the device. 3. Dry the glass with a dry, soft, lint-free cloth to prevent spotting. 4. Plug in the power cord, and then turn on the HP All-in-One.

Clean the lid backing

Minor debris can accumulate on the white document backing located underneath the lid of the HP All-in-One. To clean the lid backing 1. Turn off the HP All-in-One, unplug the power cord, and raise the lid. 2. Clean the white document backing with a soft cloth or sponge slightly moistened with a mild soap and warm water. Wash the backing gently to loosen debris. Do not scrub the backing. 3. Dry the backing with a dry, soft, lint-free cloth. CAUTION: Do not use paper-based wipes, as these might scratch the backing.
4. If further cleaning is needed, repeat the previous steps using isopropyl (rubbing) alcohol, and wipe the backing thoroughly with a damp cloth to remove any residual alcohol. CAUTION: Be careful not to spill alcohol on the glass or exterior of the HP Allin-One, as this might damage the device. 5. Plug in the power cord, and then turn on the HP All-in-One.
Troubleshooting and support
This chapter contains troubleshooting information for the HP All-in-One. Specific information is provided for installation and configuration issues, and some operational topics. For more troubleshooting information, see the onscreen Help that came with your software. Many issues are caused when the HP All-in-One is connected to the computer using a USB cable before the HP All-in-One software is installed on the computer. If you connected the HP All-in-One to your computer before the software installation screen prompts you to do so, you must follow these steps: Troubleshooting common setup issues 1. Disconnect the USB cable from the computer. 2. Uninstall the software (if you have already installed it). 3. Restart your computer. 4. Turn off the HP All-in-One, wait one minute, then restart it. 5. Reinstall the HP All-in-One software. CAUTION: Do not connect the USB cable to the computer until prompted by the software installation screen. For support contact information, see the inside back cover of this guide.
Uninstall and reinstall the software
If your installation is incomplete, or if you connected the USB cable to the computer before prompted by the software installation screen, you might need to uninstall and then reinstall the software. Do not simply delete the HP All-in-One application files from your computer. Make sure to remove them properly using the uninstall utility provided when you installed the software that came with the HP Allin-One. To uninstall from a Windows computer and then reinstall 1. On the Windows taskbar, click Start, Settings, Control Panel. 2. Double-click Add/Remove Programs. 3. Select the HP All-in-One, and then click Change/Remove. Follow the onscreen instructions. 4. Disconnect the HP All-in-One from your computer. 5. Restart your computer. NOTE: It is important that you disconnect the HP All-in-One before restarting your computer. Do not connect the HP All-in-One to your computer until after you have reinstalled the software. 6. Insert the HP All-in-One CD-ROM into your computers CD-ROM drive and then start the Setup program. 7. Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP All-in-One. When the software installation is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray. To verify that the software is properly installed, double-click the HP Solution Center icon on the desktop. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. Troubleshooting and support 12

Hardware setup troubleshooting
Use this section to solve any problems you might encounter while setting up the HP All-in-One hardware. Troubleshooting and support
The HP All-in-One will not turn on
Cause: The HP All-in-One is not properly connected to a power supply. Solution Make sure the power cord is firmly connected to both the HP All-in-One and the power adapter. Plug the power cord into a power outlet, surge protector, or power strip.
Power connection Power cord and adapter Power outlet
Cause: You pressed the On button too quickly. Solution: The HP All-in-One might not respond if you press the On button too quickly. Press the On button once. It might take a few minutes for the HP All-in-One to turn on. If you press the On button again during this time, you might turn the device off. CAUTION: If the HP All-in-One still does not turn on, it might have a mechanical failure. Unplug the HP All-in-One from the power outlet and contact HP. Go to: www.hp.com/ support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
I connected the USB cable, but I am having problems using the HP All-in-One with my computer
Cause: The USB cable was connected before the software was installed. Connecting the USB cable before prompted can cause errors. Solution: You must first install the software that came with the HP All-in-One before connecting the USB cable. During installation, do not plug in the USB cable until prompted by the onscreen instructions. Once you have installed the software, connecting your computer to the HP All-in-One with a USB cable is straightforward. Simply plug one end of the USB cable into the back of your Hardware setup troubleshooting 13
If you are using a power strip, make sure the power strip is on. Or, try plugging the HP Allin-One directly into a power outlet. Test the power outlet to make sure it is working. Plug in an appliance that you know works, and see if the appliance has power. If not, then there might be a problem with the power outlet. If you plugged the HP All-in-One into a switched outlet, make sure the switch is on. If it is switched to on but still does not work, then there might be a problem with the power outlet.
Chapter 2 computer and the other into the back of the HP All-in-One. You can connect to any USB port on the back of your computer.
For more information on installing the software and connecting the USB cable, see the Setup Guide that came with the HP All-in-One.

The HP All-in-One does not print
Solution: If the HP All-in-One and computer are not communicating with each other, try the following: Look at the On light located on the front of the HP All-in-One. If it is not lit, the HP All-inOne is turned off. Make sure the power cord is firmly connected to the HP All-in-One and plugged into a power outlet. Press the On button to turn on the HP All-in-One. Make sure the print cartridges are installed. Make sure you have paper loaded in the input tray. Check that the HP All-in-One does not have a paper jam. Check that the print carriage is not jammed. Open the print cartridge door to access the print carriage area. Remove any objects that are blocking the print carriage, including any packing materials. Turn the HP All-in-One off and then turn it on again. Check that the HP All-in-One print queue is not paused (Windows) or stopped (Mac). If it is, choose the appropriate setting to resume printing. For more information about accessing the print queue, see the documentation that came with the operating system installed on your computer. Check the USB cable. If you are using an older cable, it might not be working properly. Try connecting it to another product to see if the USB cable works. If you experience problems, the USB cable might need to be replaced. Also verify that the cable does not exceed 3 meters (9.8 feet) in length. Make sure your computer is USB ready. Some operating systems, such as Windows 95 and Windows NT, do not support USB connections. Check the documentation that came with your operating system for more information. Check the connection from the HP All-in-One to your computer. Verify that the USB cable is securely plugged into the USB port on the back of the HP All-in-One. Make sure the other end of the USB cable is plugged into a USB port on your computer. After the cable is connected properly, turn the HP All-in-One off and then on again. If you are connecting the HP All-in-One through a USB hub, make sure the hub is turned on. If the hub is on, try connecting directly to your computer.
Troubleshooting and support 14
Check other printers or scanners. You might need to disconnect older products from your computer. Try connecting the USB cable to another USB port on your computer. After you check the connections, try restarting your computer. Turn the HP All-in-One off and then on again. If the HP All-in-One is offline, turn the HP All-in-One off and on again. Start a print job. If necessary, remove and then install the software you installed with the HP All-in-One again. For more information on setting up the HP All-in-One and connecting it to your computer, see the Setup Guide that came with the HP All-in-One.

Clear paper jams

If the HP All-in-One has a paper jam, first check the rear door. If the jammed paper is not in the rear rollers, check the front door. To clear a paper jam from the rear door 1. Press in the tab on the left side of the rear door to release the door. Remove the door by pulling it away from the HP All-in-One.
Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all the pieces of paper from the HP All-in-One, more paper jams are likely to occur.
Replace the rear door. Gently push the door forward until it snaps into place. Press Start Copy Black or Start Copy Color to continue the current job.
To clear a paper jam from the front door 1. If necessary, pull the input tray down to open it. Then, lower the print cartridge door.
Chapter 2 3. Close the print cartridge door.
Press Start Copy Black to continue the current job.
Print cartridge troubleshooting
If you are experiencing problems with printing, you might have a problem with one of the print cartridges. For more information, see Replace the print cartridges on page 7 in this guide.

Support process

If you have a problem, follow these steps: 1. Check the documentation that came with the HP All-in-One. 2. Visit the HP online support Web site at www.hp.com/support. HP online support is available to all HP customers. It is the fastest source for up-to-date device information and expert assistance and includes the following features: Fast access to qualified online support specialists Software and driver updates for the HP All-in-One Valuable HP All-in-One and troubleshooting information for common problems Proactive device updates, support alerts, and HP newsgrams that are available when you register the HP All-in-One 3. Call HP support. Support options and availability vary by device, country/region, and language. For a list of support phone numbers, see the inside back cover of this guide.
Troubleshooting and support 16

Technical information

The technical specifications and international regulatory information for the HP All-in-One are provided in this section.

System requirements

Software system requirements are located in the Readme file.

Product specifications

For product specifications, go to the HP Web site at www.hp.com/support. Paper specifications Input tray capacity: Plain paper sheets: Up to 100 (20 lb./75 gsm. paper) Output tray capacity: Plain paper sheets: Up to 50 (20 lb./75 gsm. paper) NOTE: For a complete list of supported media sizes, see the printer software. Physical specifications Height: 16.97 cm (7.0 inches) Width: 44 cm (16.8 inches) Depth: 25.9 cm (10.2 inches) Weight: 4.5 kg (10 pounds) Power specifications Power consumption: 25 watts maximum (average printing) Input voltage: AC 100 to 240 V ~ 600 mA 5060 Hz Output voltage: DC 32 V===375 mA, 16 V===500 mA NOTE: Use only with the power adapter supplied by HP. Environmental specifications Recommended operating temperature range: 15 to 32 C (59 to 90 F) Allowable operating temperature range: 5 to 35 C (41 to 95 F) Humidity: 15% to 80% RH non-condensing Non-operating (Storage) temperature range: 20 to 50 C (4 to 122 F) In the presence of high electromagnetic fields, it is possible the output from the HP All-in-One may be slightly distorted HP recommends using a USB cable less than or equal to 3 m (10 feet) in length to minimize injected noise due to potential high electromagnetic fields

Print cartridge yield

Ink from the cartridges is used in the printing process in a number of different ways, including in the initialization process, which prepares the device and cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it is used. For more information, see www.hp.com/go/inkusage. Visit www.hp.com/pageyield for more information on estimated cartridge yields.

Regulatory notices

The HP All-in-One meets product requirements from regulatory agencies in your country/region. For a complete listing of regulatory notices, see the onscreen Help.
Chapter 3 Regulatory model identification number For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is SNPRB-0721. This regulatory number should not be confused with the marketing name (HP Photosmart C4200 All-in-One series, etc.) or product numbers (CC200A, etc.).
Technical information 18 Technical information

Warranty

Chapter 3
Technical information 20 Technical information