Preview your print job

You can preview your print job before sending it to the HP All-in-One. This helps to prevent wasting paper and ink on projects that do not print as expected.
Change the print settings for the current job 33
To preview your print job 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the product is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Select the print settings appropriate for your project on each of the tabs in the dialog box. 6. Click the Features tab. 7. Select the Show Preview Before Printing check box. 8. Click OK, and then click Print or OK in the Print dialog box. Your print job displays in the preview window. 9. In the HP preview window, do one of the following: To print, click Start Printing. To cancel, click Cancel Printing.
Change the default print settings
If there are settings that you frequently use for printing, you might want to make them the default print settings so they are already set when you open the Print dialog box from within your software application. To change the default print settings 1. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Settings. 2. Make changes to the print settings, and click OK.

Printing shortcuts

Use printing shortcuts to print with print settings that you use often. The printer software has several specially designed printing shortcuts that are available in the Printing Shortcuts list. NOTE: When you select a printing shortcut the appropriate printing options are automatically displayed. You can leave them as is, change them, or create your own shortcuts for commonly used tasks. Use the Printing Shortcuts tab for the following print tasks:
Print 34 Print from your computer
General Everyday Printing: Print documents quickly. Photo PrintingBorderless: Print to the top, bottom, and side edges of 10 x 15 cm (4 x 6 inch) and 13 x 18 cm (5 x 7 inch) HP Photo Papers. Photo PrintingWith White Borders: Print a photo with a white border around the edges. Fast/Economical Printing: Produce draft-quality printouts quickly.
Presentation Printing: Print high-quality documents, including letters and transparencies. Two-sided (Duplex) Printing: Print two-sided pages with the HP All-in-One manually. Create printing shortcuts Delete printing shortcuts
This section contains the following topics:
Related topics Print a borderless image on page 36 Print a photo on photo paper on page 37 Print on transparencies on page 45 Print on both sides of the page on page 40
Create printing shortcuts
In addition to the printing shortcuts that are available in the Printing Shortcuts list, you can create your own printing shortcuts. If you frequently print on transparency film, for example, you can create a printing shortcut by selecting the Presentation Printing shortcut, changing the paper type to HP Premium Inkjet Transparency Film, and then saving the modified shortcut under a new name; for example, Transparency Presentations. After creating the printing shortcut, simply select it when printing on transparency film rather than changing the print settings each time. To create a printing shortcut 1. On the File menu in your software application, click Print. 2. Make sure the product is the selected printer. 3. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 4. Click the Printing Shortcuts tab. 5. In the Printing Shortcuts list, click a printing shortcut. The print settings for the selected printing shortcut are displayed. 6. Change the print settings to those you want in the new printing shortcut. 7. Click Save as and type a name for the new printing shortcut, and then click Save. The printing shortcut is added to the list.

Save photos to your computer
You can use the HP Photosmart Software installed on your computer to transfer photos from a memory card to your computers hard drive for advanced photo editing, sharing photos online, and printing from your computer. Before transferring photos to your computer, you need to remove the memory card from your digital camera and insert it in the appropriate memory card slot on the HP All-in-One. NOTE: The HP All-in-One must be connected to a computer that has the HP Photosmart Software installed on it. To save photos 1. Insert your memory card into the appropriate slot on the product. The software opens on your computer. 2. Follow the onscreen prompts on your computer to save the photos to your computer. NOTE: Only images that were not previously saved are copied to your computer.
Edit photos using your computer
You can use the HP Photosmart Software installed on your computer to transfer photos from a memory card to your computers hard drive for advanced photo editing, sharing photos online, and printing from your computer. Before transferring photos to your computer, you need to remove the memory card from your digital camera and insert it in the appropriate memory card slot on the HP All-in-One. NOTE: The HP All-in-One must be connected to a computer that has the HP Photosmart Software installed on it. To edit photos 1. Insert a memory card into the appropriate slot on the product. The software opens on your computer. 2. Use the software on your computer to transfer the photos from your memory card to the computer for viewing and editing.
Share photos with friends and relatives
You can use the HP Photosmart Software installed on your computer to transfer photos from a memory card to your computers hard drive for advanced photo editing, sharing photos online, and printing from your computer. Before transferring photos to your computer, you need to remove the memory card from your digital camera and insert it in the appropriate memory card slot on the HP All-in-One. NOTE: The HP All-in-One must be connected to a computer that has the HP Photosmart Software installed on it.

Photos 54

To share photos 1. Insert a memory card into the appropriate slot on the product. The software opens on your computer. 2. Use the software on your computer to transfer the photos from your memory card to the computer. 3. Send your photos to family and friends using e-mail or go to www.snapfish.com to set up an online account for sharing your photos or ordering prints.

Work with print cartridges
To ensure the best print quality from the HP All-in-One, you will need to perform some simple maintenance procedures. This section provides guidelines for handling the print cartridges and instructions for replacing, aligning, and cleaning the print cartridges. You might also need to check your print cartridges if a message appears on the screen.
This section contains the following topics: Handle the print cartridges Check the estimated ink levels Replace the print cartridges Use a photo print cartridge Use the print cartridge protector Remove ink from your skin and clothing Ink-backup mode Advanced print cartridge maintenance
Handle the print cartridges
Before you replace or clean a print cartridge, you should know the part names and how to handle the print cartridges.
Copper-colored contacts Plastic tape with pink pull tab (must be removed before installing) Ink nozzles under tape
Hold the print cartridges by their black plastic sides, with the label on top. Do not touch the copper-colored contacts or the ink nozzles.
NOTE: Handle the print cartridges carefully. Dropping or jarring cartridges can cause temporary printing problems, or even permanent damage.
Check the estimated ink levels
You can easily check the ink supply level to determine how soon you might need to replace a print cartridge. The ink supply level shows an estimate of the amount of ink remaining in the print cartridges. Actual ink levels may vary.
70 Maintain the HP All-in-One
TIP: You can also print a self-test report to see if your print cartridges might need to be replaced. NOTE: If the print cartridges were used before being installed in the product, or have been refilled, the estimated ink levels on the Estimated Ink levels tab may be inaccurate or unavailable. NOTE: Ink from the cartridges is used in the printing process in a number of different ways, including in the initialization process, which prepares the product and cartridges for printing, and in print head servicing, which keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it is used. For more information, see www.hp.com/go/inkusage. To check the ink levels from the HP Photosmart Software 1. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Toolbox. NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Features tab, and then click the Printer Services button. The Printer Toolbox appears. 2. Click the Estimated Ink Level tab. The estimated ink levels for the print cartridges appear.

I connected the USB cable, but I am having problems using the product with my computer Solution: You must first install the software that came with the product before connecting the USB cable. During installation, do not plug in the USB cable until prompted by the onscreen instructions. Once you have installed the software, connecting your computer to the product with a USB cable is straightforward. Simply plug one end of the USB cable into the back of your computer and the other into the back of the product. You can connect to any USB port on the back of your computer.

Troubleshooting 90

For more information on installing the software and connecting the USB cable, see the Setup Guide that came with the product. Cause: The USB cable was connected before the software was installed. Connecting the USB cable before you are prompted can cause errors.
After setting up the product, it does not print Solution: Look at the On button located on the product. If it is not lit, the product is turned off. Make sure the power cord is firmly connected to the product and plugged into a power outlet. Press the On button to turn on the product. Make sure the print cartridges are installed. Make sure you have paper loaded in the input tray. Make sure that the product does not have a paper jam. Check that the print carriage is not jammed. Open the front access door to access the print carriage area. Remove any objects that are blocking the print carriage, including any packing materials. Turn off the product, and then turn it on again. Print a test page to see if the product can print and is communicating with the computer. For more information, see Print a self-test report on page 69. Make sure that the print queue is not paused. If it is, choose the appropriate setting to resume printing. For more information about accessing the print queue, see the documentation that came with the operating system installed on your computer. Check the USB cable. If you are using an older cable, it might not be working properly. Try connecting it to another product to see if the USB cable works. If you experience problems, the USB cable might need to be replaced. Also verify that the cable does not exceed 3 meters (9.8 feet) in length. Make sure your computer is USB ready and that you are using a supported operating system. For more information, see the Readme file. Check the connection from the product to your computer. Verify that the USB cable is securely plugged into the USB port on the back of the product. Make sure the other end of the USB cable is plugged into a USB port on your computer. After the cable is connected properly, turn off the product, and then turn it on again.
If you are connecting the product through a USB hub, make sure the hub is turned on. If the hub is on, try connecting directly to your computer.
Check other printers or scanners. You might need to disconnect older products from your computer. Try connecting the USB cable to another USB port on your computer. After you check the connections, try restarting your computer. Turn off the product, and then turn it on again. After you check the connections, try restarting your computer. Turn off the product, and then turn it on again. If necessary, remove and then install the software you installed with the product again. For more information, see Uninstall and reinstall the software on page 96.

If there is ink remaining in the print cartridges, but you are still noticing a problem, print a self-test report to determine if there is a problem with the print cartridges. If the self-test report shows a problem, clean the print cartridges. If the problem persists, you might need to replace the print cartridges. For more information, see: Check the estimated ink levels on page 70 Print a self-test report on page 69 Clean the print cartridges on page 79 The print cartridges needed to be cleaned or there was insufficient ink.
Ink is not filling the text or graphics completely
Try the following solutions if the ink is not filling the text or image completely so that it appears that parts are missing or blank. Solution 1: Check the print settings Solution 2: Check the paper type Solution 3: Make sure you are using genuine HP print cartridges Solution 4: Check the print catridges Solution 5: Replace the print cartridge
Solution 1: Check the print settings Solution: Check the print settings. Check the paper type setting to make sure it matches the type of paper loaded in the input tray. Check the quality setting. Use a higher quality setting to increase the amount of ink used for printing. For more information, see: Set the paper type for printing on page 31 Change the print speed or quality on page 32 Print using Maximum dpi on page 39 Change copy speed or quality on page 57
Cause: The paper type or print quality settings were set incorrectly. If this did not solve the issue, try the next solution.
Solution 2: Check the paper type
Solution: HP recommends that you use HP papers or any other paper type that is appropriate for the product. Always make sure the paper you are printing on is flat. For best results when printing images, use HP Advanced Photo Paper. Store photo media in its original packaging inside a resealable plastic bag on a flat surface in a cool, dry place. When you are ready to print, remove only the paper you plan to use immediately. When you have finished printing, return any unused photo paper to the plastic bag. This will prevent the photo paper from curling. NOTE: There is no problem with the ink supplies and replacing the print cartridges is unnecessary. For more information, see: Recommended papers for printing and copying on page 18 Information on paper on page 98

Solution 3: Make sure you are using genuine HP print cartridges Solution: Check to see if your print cartridges are genuine HP print cartridges. HP recommends that you use genuine HP print cartridges. Genuine HP print cartridges are designed and tested with HP printers to help you easily produce great results, time after time.
NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printer service or repairs required as a result of using a non-HP supply will not be covered under warranty. If you believe you purchased genuine HP print cartridges, go to: www.hp.com/go/anticounterfeit Cause: Non-HP print cartridges were being used.
Solution 4: Check the print catridges Solution: Check the estimated ink levels in the print cartridges.
NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the print cartridges until print quality becomes unacceptable. If there is ink remaining in the print cartridges, but you are still noticing a problem, print a self-test report to determine if there is a problem with the print cartridges. If the self-test report shows a problem, clean the print cartridges. If the problem persists, you might need to replace the print cartridges. For more information, see: Check the estimated ink levels on page 70 Print a self-test report on page 69 Clean the print cartridges on page 79 The print cartridges needed to be cleaned or there was insufficient ink.

Troubleshooting 104

Solution 5: Replace the print cartridge Solution: Replace the indicated print cartridge. You can also remove the indicated print cartridge and print using ink-backup mode. NOTE: During ink-backup mode, the product can only print jobs from the computer. You cannot initiate a print job from the control panel (such as printing a photo from a memory card). Check to see if your print cartridge is still under warranty and end of warranty date has not been reached. If the end of warranty date has been reached, purchase a new print cartridge. If the end of warranty date has not been reached, contact HP support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

Solution 3: If the print cartridge was dropped, wait for it to recover Solution: Allow 30 minutes for the print cartridge to recover. Cause: A tri-color or photo print cartridge was jarred or handled roughly during installation. If this did not solve the issue, try the next solution.
Solution 4: Clean the print cartridge nozzles Solution: Check the print cartridges. If it looks as though there are fibers or dust around the ink nozzles, clean the ink nozzle area of the print cartridge. For more information, see: Clean the area around the ink nozzles on page 82 Cause: The print cartridge nozzles needed to be cleaned. If this did not solve the issue, try the next solution.
Solution 5: Check the print catridges Solution: Check the estimated ink levels in the print cartridges.
NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the print cartridges until print quality becomes unacceptable. If there is ink remaining in the print cartridges, but you are still noticing a problem, print a self-test report to determine if there is a problem with the print cartridges. If the self-test report shows a problem, clean the print cartridges. If the problem persists, you might need to replace the print cartridges. For more information, see: Check the estimated ink levels on page 70 Print a self-test report on page 69 Clean the print cartridges on page 79
Cause: The print cartridges needed to be cleaned or there was insufficient ink. If this did not solve the issue, try the next solution.
Solution 6: Replace the print cartridge Solution: Replace the indicated print cartridge. You can also remove the indicated print cartridge and print using ink-backup mode. NOTE: During ink-backup mode, the product can only print jobs from the computer. You cannot initiate a print job from the control panel (such as printing a photo from a memory card).
Check to see if your print cartridge is still under warranty and end of warranty date has not been reached. If the end of warranty date has been reached, purchase a new print cartridge. If the end of warranty date has not been reached, contact HP support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. The print cartridge was damaged.
Printouts are faded or have dull colors
Try the following solutions if the colors in your printout are not as bright and intense as you expected. Solution 1: Check the print settings Solution 2: Check the paper type Solution 3: If you are making a copy, place a protective sheet on the glass Solution 4: Clean the glass Solution 5: Check the print catridges Solution 6: Replace the print cartridge

Solution 3: Turn on the computer Solution: Turn on the computer Cause: The computer was turned off. If this did not solve the issue, try the next solution.
Solution 4: Check the connection from the product to your computer Solution: Check the connection from the product to your computer. Verify that the USB cable is securely plugged into the USB port on the back of the product. Make sure the other end of the USB cable is plugged into a USB port on your computer. After the cable is connected properly, turn off the product and then on again.
For more information on setting up the product and connecting it to your computer, see the Setup Guide that came with the product. Cause: The product was not properly connected to the computer.

Copy troubleshooting

Use this section to solve these copy problems: Nothing happens when I try to copy Parts of the original do not appear or are cut off Resize to Fit is not working as expected The image is cropped when I make a borderless copy The printout is blank A borderless copy has white space around the edges
Nothing happens when I try to copy
Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. Solution 1: Turn on the product Solution 2: Place the original correctly on the glass Solution 3: Wait until the product completes the current operation Solution 4: The product does not support the paper or envelope Solution 5: Clear the paper jam

Troubleshooting 134

Solution 1: Turn on the product Solution: Look at the On button located on the product. If it is not lit, the product is turned off. Make sure the power cord is firmly connected to the product and plugged into a power outlet. Press the On button to turn on the product. Cause: The product was turned off. If this did not solve the issue, try the next solution.
Solution 2: Place the original correctly on the glass Solution: Load the original print side down on the right front corner of the glass as shown below.
Cause: The original was placed incorrectly on the glass. If this did not solve the issue, try the next solution.
Solution 3: Wait until the product completes the current operation Solution: Check the On button. If it is blinking, the product is busy. Cause: The product was busy copying or printing. If this did not solve the issue, try the next solution.
Solution 4: The product does not support the paper or envelope Solution: Do not use the product to copy onto envelopes or other papers it does not support. For more information, see: Recommended papers for printing and copying on page 18 If this did not solve the issue, try the next solution.

Troubleshooting 135

Cause: The product did not recognize the paper type.

Solution 4: Start the HP Photosmart software Solution: Cause: Start the software you installed with the product and try scanning again. The HP Photosmart Software was installed, but was not running.

Troubleshooting 140

Scan fails because of insufficient computer memory Solution: Close all programs that are not in use. This includes programs that run in the background, such as screen savers and virus checkers. If you turn off your virus checker, remember to turn it back on after you finish your scan. If this does not work, it might help to restart your computer. Some programs do not release memory when you close them. Restarting your computer will clear the memory. If this problem occurs frequently, or if you encounter memory problems while using other programs, you might need to add more memory to your computer. See the user guide that came with your computer for more information. Cause: Too many programs were running on your computer.
Scanned image is blank Solution: Load your original print side down on the right front corner of the glass.
Cause: The original was placed incorrectly on the glass.
Scanned image is incorrectly cropped Solution: The autocropping feature in the software crops anything that is not part of the main image. Sometimes this might not be what you want. In that case, turn off autocropping in the software and crop the scanned image manually, or not at all. Cause: The software was set to automatically crop scanned pictures.
Scanned image has incorrect page layout Solution: Turn off autocropping in the software to retain the page layout. Cause: Automatic cropping was changing the page layout.
Scanned image shows dotted lines instead of text Solution: Make a black-and-white copy of the original and then scan the copy. Cause: If you used the Text image type to scan text that you planned to edit, the scanner might not have recognized color text. The Text image type scans at 300 x 300 dpi, in black and white. If you scanned an original that has graphics or artwork surrounding the text, the scanner might not have recognized the text.
Text format is incorrect Solution: Some applications cannot handle framed text formatting. Framed text is one of the scan document settings in the software. It maintains complex layouts, such as multiple columns from a newsletter, by putting the text in different frames (boxes)

Solution 5: Uninstall and reinstall the HP Photosmart Software Solution: Uninstall the complete HP Photosmart Software from the computer and then reinstall it using the CD that came with your product. To uninstall and reinstall the software 1. On the Windows taskbar, click Start, Settings, Control Panel. 2. Double-click Add/Remove Programs.
3. Remove all the items that are related to the HP scanning software. A message appears on the computer to restart after removing some programs from the Add/Remove Programs list. 4. Select Click here to restart later. 5. Disconnect the product from your computer and then restart your computer. NOTE: It is important that you disconnect the product before restarting your computer. Do not connect the product to your computer until after you have reinstalled the software. 6. Insert the HP Photosmart CD-ROM into your computers CD-ROM drive and then start the Setup program. NOTE: If the Setup program does not appear, locate the setup.exe file on the CD-ROM drive and double-click it. 7. Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the product. 8. If you are still having trouble scanning, remove the following additional applications from the Add/Remove Programs list, if they are present.
CAUTION: If the computer is manufactured by HP or Compaq, do not remove any applications other than those listed below. HP Imaging device functions HP Document Viewer HP Photosmart Essential HP Image Zone HP Photo and imaging gallery HP Photosmart, Officejet, Deskjet, (with product name and software version number) HP Software update HP Share to web HP Solution Center HP Director HP Memories Disk Greeting Card Creator 32
Cause: There might have been a problem when you originally installed the HP Photosmart Software.
Product was not found Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. Solution 1: Reset the product Solution 2: Check the power cord and USB cable Solution 3: Restart the computer
Solution 4: Uninstall and reinstall the product Solution 5: Uninstall and reinstall the HP Photosmart Software
Solution 1: Reset the product Solution: Turn off the product and reset it by disconnecting the power cord. Wait 60 seconds, and then plug in the power cord. Turn on the product. Cause: You needed to reset the product. If this did not solve the issue, try the next solution.

Troubleshooting 208

Protective tape was covering the print cartridges.
Solution 3: Remove and reinsert the print cartridges Solution: One or both of the print cartridges are not installed or are installed incorrectly. Remove and reinsert the print cartridges and verify that they are fully inserted and locked in place. If the problem persists, clean the copper-colored contacts of the print cartridges. For more information, see: Clean the print cartridges on page 79 Cause: One or both of the print cartridges were not installed or were installed incorrectly. If this did not solve the issue, try the next solution.
Solution 4: Contact HP support Solution: Contact HP support for service. Go to: www.hp.com/support.
If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: The print cartridge was defective or not intended for use in this product.
Printing in ink-backup mode Solution: If you receive the ink-backup mode message and two print cartridges are installed in the product, verify that the protective piece of plastic tape has been removed from each print cartridge. When plastic tape covers the print cartridge contacts, the product cannot detect that the print cartridge is installed.
Cause: When the product detected that only one print cartridge is installed, inkbackup mode is initiated. This printing mode lets you print with a single print cartridge, but it slows the product and affects the quality of printouts.
Print cartridges missing or not detected Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. Solution 1: Reinsert the print cartridges Solution 2: Clean the print cartridge contacts Solution 3: Replace the print cartridge
Solution 1: Reinsert the print cartridges Solution: Remove and reinsert the print cartridges and verify that they are fully inserted and locked in place. Also, make sure the print cartridges are installed into the correct slots. To make sure the print cartridges are installed correctly 1. Make sure the product is turned on. CAUTION: If the product is turned off when you open the print cartridge door to access the print cartridges, it will not release the cartridges for changing. You might damage the product if the print cartridges are not docked safely when you try to remove them. 2. Open the print cartridge door. The print carriage moves to the far right side of the product.

Placing a call

Call HP support while you are in front of the computer and the product. Be prepared to provide the following information: Model number (located on the label on the front of the product) Serial number (located on the back or bottom of the product) Messages that appear when the situation occurs Answers to these questions: Has this situation happened before? Can you re-create it? Did you add any new hardware or software to your computer at about the time that this situation began? Did anything else occur prior to this situation (such as a thunderstorm, product was moved, etc.)?
After the phone support period
After the phone support period, help is available from HP at an additional cost. Help may also be available at the HP online support Web site: www.hp.com/support. Contact your HP dealer or call the support phone number for your country/region to learn more about support options.
Additional warranty options
Extended service plans are available for the HP All-in-One at additional costs. Go to www.hp.com/ support, select your country/region and language, then explore the services and warranty area for information about the extended service plans.

Chapter 14

HP Quick Exchange Service (Japan)
For instructions on how to pack your product for exchange, see Pack the HP All-in-One on page 225.
HP Korea customer support
Prepare the product for shipment
If after contacting HP support or returning to the point of purchase you are requested to send the product in for service, make sure you remove and keep the following items before returning your product: The print cartridges The power cord, USB cable, and any other cable connected to the HP All-in-One Any paper loaded in the input tray Any originals loaded in the HP All-in-One
To remove print cartridges before shipment 1. Turn on the product and wait until the print carriage is idle and silent. If the product will not turn on, skip this step and go to step 2. 2. 3. Open the print cartridge door. Remove the print cartridges from their slots. NOTE: If the product does not turn on, you can unplug the power cord and then manually slide the print carriage to the right to remove the print cartridges. 4. Place the print cartridges in an airtight plastic container so they will not dry out, and put them aside. Do not send them with the product unless the HP customer support call agent instructs you to. Close the print cartridge door and wait a few minutes for the print carriage to move back to its home position (on the left side). NOTE: Make sure the scanner is idle and has returned to its parked position before turning off the product. 6. Press the On button to turn off the product.

Pack the HP All-in-One

To pack the product 1. If available, pack the product for shipment by using the original packing materials or the packaging materials that came with your exchange product. HP warranty and support Complete the following steps once you have removed the print cartridges, turned off the product, and unplugged it.

Notice to users in Korea

VCCI (Class B) compliance statement for users in Japan
Technical information Regulatory notices 233
Notice to users in Japan about the power cord
Noise emission statement for Germany

Geruschemission

LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19
Toxic and hazardous substance table
Declaration of conformity (European Economic Area)
The Declaration of Conformity in this document complies with ISO/IEC 17050-1 and EN 17050-1. It identifies the product, manufacturers name and address, and applicable specifications recognized in the European community.
Technical information 234 Technical information
HP Photosmart C4400 All-in-One series declaration of conformity
Technical information 236 Technical information

Symbols/Numerics

10 x 15 cm photo paper specifications x 18 cm photo paper load pages on 1, print pages on 1, print x 6 inch (10 x 15 cm) borderless photos print x 7 inch photo paper, load 20 carriage jam 144 stalled 149 Carriage stall 200 cartridge 77 cartridges. See print cartridges choose paper 17 clean exterior 67 glass 67 lid backing 68 print cartridge contacts 80 print cartridge ink nozzle area 82 print cartridges 79 color dull 108 color tone, change in print 33 communication problems test failed 197 two-way communication lost 198 connection problems device not found 197 HP All-in-One will not turn on 88 connection types supported printer sharing 13 control panel buttons 6, copy blank 138 borderless has borders 138 cancel 61 crop is wrong 137 fit to page fails 136 make a copy 55 missing information 135 number of copies 56 quality 57 specifications 228 speed 57 troubleshooting 134 crop borderless copy is wrong 137 fails 189 customer support contact 222 warranty 221, 223
declaration of conformity European Economic Area 234 default menu 7 default printer, set as 30 device no response 117 not found 197 disconnected error 190 documents edit scanned 65 scan 63 double-sided prints 40, 41 DPOF file 52
A4 paper, load 20 addresses, print 45 after the support period 223 align print cartridges 78 alignment failed 203 print cartridges 203
best copy quality 57 blank copy 138 scan 141 booklet printing 41 borderless copies 13 x 18 cm (5 x 7 inch) photo 58 borderless photos copy has borders 138 crop is wrong 137 print 36 print from memory card 52 brightness, change in print 33 buttons, control panel 6

Hewlett Packard

HP Photosmart C4400 All-in-One series ISO 24711 Ink Yield Test Report
Declaration of yield: When tested in printer HP Photosmart C4400 All-in-One series: Ink Cartridge Yield: Average CMY Cartridge Yield 155 Average K Cartridge Yield 190 Values obtained by continuous printing.
standard pages standard pages
Declared yield value in accordance with ISO/IEC 24711
90% Lower Confidence CMY Cartridge yield K Cartridge yield Date Tested: 03/04/2008 - 03/18/pages 215 pages
For Questions Concerning Testing Contact: Name: Rod Williams Address:1000 NE Circle Blvd., m/s 520A City, State, Zip: Corvallis, OR 97330-4239 Printer Model Used K Cartridge Model CMY Cartridge Model Number of Cartridges Used in Testing Number of Cartridges Used in Calculations Type of Cartridges Supplemental Cartridges Print Mode Number of Printers Used in Testing Media Used Paper Size Paper Feed Orientation Computer Model CPU Memory Size Interface Driver Version Operating System Application Software Test Suite Version
HP Photosmart C4400 All-in-One series CB335E (HP350)1 CB337W (HP75) 2 K=9, CMY=9 K=9, CMY=9 K = Separate, CMY = Combined No Continuous 3 HP All in One 22lb Copy Paper Letter size 8.5" x 11" Short Edge Feed HP D530CMT Intel Pentium 4 2.80 GHz 512MB USB 2.0 Clancy Rev 236 Windows XP Pro SP2 Acrobat Reader 6.0.1 ISO/IEC 24712: 2006(E)
Refer to comment section at end of report
Power (off/on) everyday? Other
No Use of pre-generated print files in testing

Cartridge Testing Data:

Printer #1

Set 1 Set 2 Set 3

HP Photosmart C4400 All-in-One series / MY7CI1J00N Cartridge No. Temperature (C) Avg Max Min CB337W(75) CMY 23.20 23.63 22.86 CB335E(350) K 23.03 24.01 22.48 CB337W(75) CMY 23.20 23.63 22.86 CB335E(350) K 23.03 24.01 22.48 CB337W(75) CMY 23.25 24.01 22.86 CB335E(350) K 23.04 24.01 22.48

Cartridge Yield 175 220

Cartridge Used in Calculation Yes Yes Yes Yes Yes Yes

Printer #2

HP Photosmart C4400 All-in-One series / MY7CI1J00T Cartridge No. Temperature (C) Avg Max Min CB337W(75) CMY 23.20 23.63 22.86 CB335E(350) K 23.03 24.01 22.48 CB337W(75) CMY 23.20 23.63 22.86 CB335E(350) K 23.03 24.01 22.48 CB337W(75) CMY 22.99 24.01 22.09 CB335E(350) K 23.04 24.01 22.48

Cartridge Yield 170 220

Printer #3
HP Photosmart C4400 All-in-One series / MY7CI1J013 Cartridge No. Temperature (C) Avg Max Min CB337W(75) CMY 23.20 23.63 22.86 CB335E(350) K 23.03 24.01 22.48 CB337W(75) CMY 23.21 23.63 22.86 CB335E(350) K 23.03 24.01 22.48 CB337W(75) CMY 22.99 24.01 22.09 CB335E(350) K 23.04 24.01 22.48

Cartridge Yield 175 225

Summary

Cartridge No.

CMY 175

CMY 170

Type Total Avg St Dev. 90%LCB

CMY 4 170

K 5 215

Comments: (As Required)

Page yields for separate black HP74, HP140, and HP860 cartridges when use with this printer model series are taken to be similar to the page yield obtained for HP350 cartridges used in this test. Page yield for separate tri-colour HP141, HP351, and HP 861 cartridges when use with this printer model series are taken to be similar to the page yield obtained for HP75 cartridges used in this test.