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HP Photosmart C5100 All-IN-one Printer


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HP Photosmart C5100 All-IN-one PrinterAbout HP Photosmart C5100 All-IN-one Printer
Here you can find all about HP Photosmart C5100 All-IN-one Printer like series and other informations. For example: series windows 7, series software.

HP Photosmart C5100 All-IN-one Printer manual (user guide) is ready to download for free.

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Manual

Preview of first few manual pages (at low quality). Check before download. Click to enlarge.
Manual - 1 page  Manual - 2 page  Manual - 3 page 

Download (French)
HP Photosmart C5100 All-IN-one Printer - Basics Guide, size: 2.6 MB
Download (English)
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HP Photosmart C5100 All-IN-one Printer

 

 

Video review

Fixing a Carriage or Paper Jam HP Photosmart C7280 all in one ...

 

User reviews and opinions

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Comments to date: 10. Page 1 of 1. Average Rating:
Luke83 3:29am on Sunday, September 26th, 2010 
Terrible Product I have had the HP Photosmart C7280 All-in-One for about 1 1/2 years. It has been a problem in some ways from the beginning. Slowest printer on 2nd - final pages Have had this printer for over a year. Prints first page fast and efficient. However.
Joli Widjaja 12:54pm on Monday, September 13th, 2010 
The hardware works great. The software leaves a lot to be desired. Prints beautiful pictures Almost impossible to set up in a wireless network
winged-stone 3:18pm on Friday, September 10th, 2010 
I love the wireless capability. All the functions work properly. The fax has caller ID. THE WIRELESS PRINTER IS THE BEST. Compact Design, Durable Construction, Easy Setup, Easy To Use, Fast Operation, Reliable
plumbum 6:09am on Friday, September 10th, 2010 
nice unit-it does what i need not being an expert on printers or computers it too about 1 hour to set up. even H,P. Good all purpose printer. Would recommend. Good looking piece of equipment. Lots of features. Produces nice pics without use of the computer.
dlong 9:11am on Friday, September 3rd, 2010 
Good all purpose printer. Would recommend. Good looking piece of equipment. Lots of features. Produces nice pics without use of the computer.
Mr X 3:10am on Tuesday, August 24th, 2010 
If you are looking for an all-in-one for your home office with low volume. If you enjoy frustration and like spending hours talking to tech support. costco sells the 7250, not the 7280. they are the same printer as far as i can tell.
sbailey12 5:30pm on Friday, July 30th, 2010 
NEW HP Photo Smart C7280 Ordered a new printer--not a reconditioned one. Paid $448.00. All in one This HP C7280 is now old technoligy. I had to spend an hour or more on the phone with a tech guy in India to get this to work at all.
SuSEaFoNe 8:50am on Thursday, July 29th, 2010 
All-in-one printer machines are can be hit or miss, and the HP Photosmart C7280 is a MISS! I just ordered my printer and I love it. I have been using an HP printer, the C7160, and thought it was ok. I wanted one that scanned and copied.
gerwulf 11:56am on Wednesday, May 26th, 2010 
One of the best HP Printer I have used ever, It is all about quality and the result that you need , I sugges if you wana buy the printer. Your business performances with the HP Photosmart all in one integrated printer, fax, scan and copy function.
lrosa 2:21pm on Saturday, March 27th, 2010 
Print lab-quality, fade-resistant3 photos and laser-quality documents in six-ink color Use the 50-page automatic document feeder to fax, scan. Seconds, wireless/wired networking, 6 individual HP Vivera Ink cartridges, built-in 6.1 cm (2.4 inch) image display.

Comments posted on www.ps2netdrivers.net are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.

 

Documents

doc0

The HP All-in-One at a glance

Label 13

Description Color graphics display (also referred to as the display) Control panel Output tray (currently shown in the up position) Paper-width guide for the main input tray Main input tray (also referred to as the input tray) Paper tray extender (also referred to as the tray extender) Paper-width and paper-length guides for the photo tray Photo tray Paper-length guide for the main input tray Ink cartridge door Memory card slots Glass Lid backing

Label 3 4

Description Ethernet port USB port Power connection* Rear door
Use only with the power adapter supplied by HP.
Chapter 1 HP All-in-One overview

Control panel features

The following diagram and related table provide a quick reference to the HP All-in-One control panel features.

Label 7

Name and Description Color graphics display (also referred to as the display): Shows menus, photos, and messages. The display can be pulled up and angled for better viewing. Cancel: Stops the current operation and returns to the main screen. Attention light: Indicates a problem occurred. See the display for more information. Back button: Returns to the previous screen on the display. Preview: Displays a preview of a copy or photo job. Setup: Presents the Setup Menu for generating reports, changing fax and network settings, and accessing tools and preferences. Help: Opens the Help Menu on the display where you can select a topic to learn more about it. Depending on the topic you select, the topic will appear on your display or on your computer screen. Rotate: Rotates the currently displayed photo 90 degrees clockwise. Subsequent presses continue to rotate the photo 90 degrees. Photosmart Express: Launches the Photosmart Express menu for printing, saving, editing, and sharing photos. Photo Fix: Automatically adjusts a photo for viewing or printing when turned on. Features include color effects, photo brightness, frames, and red-eye removal. Press Photo Fix to turn the feature off and on. By default, this feature is turned on. Reprints: Scans a photo and prints it.

(continued)

Label 12
Name and Description Print Photos: Prints the photos selected on your memory card. If no photos are currently selected, the HP All-in-One prints the photo currently showing on the display. From the idle state, pressing the Print Photos button launches the Photosmart Express menu. Scan Menu: Opens the Scan Menu where you can select a destination for your scan. Start Scan: From the idle state, pressing the Start Scan button opens the Scan Menu where you can choose a destination for your scan. If you are already in the Scan Menu, it sends the scan job to the highlighted destination. Copy Menu: Selects copy options, such as number of copies, paper size, and paper type. Start Copy Black: Starts a black-and-white copy. Start Copy Color: Starts a color copy. On: Turns the HP All-in-One on or off. When the HP All-in-One is off, a minimal amount of power is still supplied to the device. To completely remove power, turn the HP All-in-One off, and then unplug the power cord. Zoom Out: Zooms out to show more of a photo or multiple photos at the same time on the display. Zoom In: Zooms in to enlarge the image on the display. You can also use this button to adjust the crop box when printing. OK: Selects a menu, setting, or value displayed on the display. Direction pad: Allows you to navigate through menu options by pressing the up, down, left, or right arrow buttons. If you are zooming in on a photo, you can also use the arrow buttons to pan around the photo and select a different area to print.

Finish setting up networking
This section describes how to connect the HP All-in-One to a network and how to view and manage network settings.

Wired network setup

This section describes how to connect the HP All-in-One to a router, switch, or hub using an Ethernet cable and how to install the HP All-in-One software for a network connection.
What you need for a wired network Before you connect the HP All-in-One to a network, make sure you have all of the required materials. A functional Ethernet network that includes a router, switch, or hub with an Ethernet ports. CAT-5 Ethernet cable.
Although standard Ethernet cables look similar to standard telephone cables, they are not interchangeable. There is a different number of wires in each one, and each has a different connector. An Ethernet cable connector (also called an RJ-45 connector) is wider and thicker and always has 8 contacts on the end. A phone connector has between 2 and 6 contacts. A desktop computer or laptop with an Ethernet connection. Note The HP All-in-One supports both 10 Mbps and 100 Mbps Ethernet networks. If you are purchasing, or have purchased, a network interface card (NIC), make sure it can operate at either speed.
HP recommends broadband Internet access such as cable or DSL. Broadband Internet access is required if you want to access HP Photosmart Share directly from the HP All-in-One.
Connect the HP All-in-One to the network An Ethernet port is provided on the back of the HP All-in-One. To connect the HP All-in-One to the network 1. Remove the yellow plug from the back of the HP All-in-One.
Connect the Ethernet cable to the Ethernet port on the back of the HP All-in-One.
Connect the other end of the Ethernet cable to an available port on your Ethernet router or switch.
Once you have connected the HP All-in-One to the network, install the software.
Install the software for a network connection Use this section to install the HP All-in-One software on a computer connected to a network. Before you install the software, make sure you have connected the HP All-inOne to a network. Note 1 If your computer is configured to connect to a series of network drives, make sure that your computer is currently connected to these drives before installing the software. Otherwise, HP All-in-One installation software might try to use one of the reserved drive letters, and you will not be able to access that network drive on your computer. Note 2 Installation time can range from 20 to 45 minutes depending on your operating system, the amount of available space, and the processor speed of your computer.

To install the Windows HP All-in-One software 1. Quit all applications running on your computer, and any firewall or virus detection software. 2. Insert the Windows CD that came with the HP All-in-One into the CD-ROM drive on your computer and follow the onscreen instructions. 3. If a dialog box pertaining to firewalls appears, respond as follows: The Issues Stopping Installation screen means that a firewall or anti-spyware program might be running that could interfere with the HP Software Installation. For best results, temporarily disable the firewall or anti-spyware programs during installation. See your firewall documentation for instructions. After the installation is complete you can re-enable the firewall or anti-spyware programs. Note If the Issues Stopping Installation screen appears after the firewall or anti-spyware program is disabled, continue with the installation. The Notice about Firewalls means that the Microsoft Internet Connection Firewall or Windows Firewall is enabled. Click Next to allow the Setup program to open the necessary ports and continue with the installation. If a Windows Security Alert appears for a program published by Hewlett-Packard, please unblock this program. On the Connection Type screen, select Through the network, and then click Next. The Searching screen appears as the Setup program searches for the HP All-inOne on the network. On the Printer Found screen, verify that the printer description is correct. If more than one printer is found on the network, the Printers Found screen appears. Select the HP All-in-One you want to connect. To see the device settings on the HP All-in-One, print the network configuration page. If the device description is correct, select Yes, install this printer. At the prompt, restart your computer to finish the installation process. When you have finished installing the software, the HP All-in-One is ready for use. If you disabled a firewall or virus detection software on your computer, make sure to enable it again. To test your network connection, go to your computer and print a self-test report to the HP All-in-One.

6. 7. 8. 9.

To install the Mac HP All-in-One software 1. Quit all applications running on your Mac. 2. Insert the Mac CD that came with the HP All-in-One into the CD-ROM drive on your Mac. 3. Double-click the HP All-in-One installer icon. 4. In the Authenticate dialog, enter the Administrator password used to access your Mac or network. The installer software looks for HP All-in-One devices. 5. From the HP Installer dialog, select your language and the HP All-in-One you want to connect.

Top left: CompactFlash (I, II) Top right: Secure Digital, MultiMediaCard (MMC), Secure MultiMedia Card
Bottom left: xD-Picture Card Bottom right: Memory Stick, Magic Gate Memory Stick, Memory Stick Duo (with user-supplied adapter), Memory Stick Pro Press OK to select View & Print. When you press OK, the most recent photo on your memory card appears on the display. Press or to scroll through the photos on your memory card. When the photo you want to print appears, press OK. Tip If you want to print the photo using the default print settings, press Print Photos. The HP All-in-One will print a 10 x 15 cm (4 x 6 inch) copy of your photo onto the paper currently loaded in the photo tray.
Press OK to select 4 x 6. Press or to highlight a paper size, and then press OK. The following options are available: Print one 10 x 15 cm (4 x 6 inch) borderless photo on each sheet of 10 x 15 cm (4 x 6 inch) photo paper Print up to three 10 x 15 cm (4 x 6 inch) photos with borders on a full-size sheet of paper When you press OK, the selected photo reappears. 7. (Optional) Press and to select additional photos to print, or press OK to display the selection menu and change the print settings. For information on these options, see the onscreen Help that came with the HP All-in-One. 8. When you are done changing print settings and selecting photos, press OK to display the selection menu. 9. Press to highlight Done Selecting, and then press OK. The Print Summary screen appears. 10. Press or to highlight one of the following options, and then press OK. Print Options Enables you to manually specify the type of paper on which you are printing and whether you want to print a date and time stamp on your photo. By default, the Paper Type is set to Automatic and the Date Stamp setting is set to Off. If you want, you can change the defaults of these settings with the Set New Defaults option. Print Preview Displays a preview of what your printed page will look like. This enables you to verify your settings before printing and wasting paper and ink on potential mistakes. Prints your photos with the size and layout you selected.
Print from a software application
Most print settings are automatically handled by the software application. You need to change the settings manually only when you change print quality, print on specific types of paper or transparency film, or use special features.
To print from a software application (Windows) 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Select the HP All-in-One as the printer. If you set the HP All-in-One as the default printer, you can skip this step. The HP Allin-One will already be selected. 4. If you need to change settings, click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. Note When printing a photo, you must select options for the correct paper type and photo enhancement. 5. Select the appropriate options for your print job by using the features available in the Advanced, Printing Shortcuts, Features, and Color tabs. Tip You can easily select the appropriate options for your print job by choosing one of the predefined print tasks on the Printing Shortcuts tab. Click a type of print task in the Printing Shortcuts list. The default settings for that type of print task are set and summarized on the Printing Shortcuts tab. If necessary, you can adjust the settings here and save your custom settings as a new printing shortcut. To save a custom printing shortcut, select the shortcut and click Save. To delete a shortcut, select the shortcut and click Delete. 6. 7. Click OK to close the Properties dialog box. Click Print or OK to begin printing.

Press down on the gray latch until it clicks into place.
Repeat steps 2 through 5 for each ink cartridge you are replacing. Close the ink cartridge door.

Clean the HP All-in-One

To ensure that your copies and scans remain clear, you might need to clean the glass and lid backing. You might also want to dust the exterior of the HP All-in-One. Clean the glass Clean the lid backing Clean the exterior

Clean the glass

Glass that is dirty from fingerprints, smudges, hair, and dust on the main glass surface slows down performance and affects the accuracy of some features. To clean the glass 1. Turn off the HP All-in-One, and raise the lid. 2. Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner. Caution Do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass, since they can damage it. Do not place or spray liquid directly on the glass. The liquid might seep under the glass and damage the device. 3. 4. Dry the glass with a dry, soft, lint-free cloth to prevent spotting. Turn on the HP All-in-One.

Clean the lid backing

Minor debris can accumulate on the white document backing located underneath the lid of the HP All-in-One. To clean the lid backing 1. Turn off the HP All-in-One, and raise the lid. 2. Clean the white document backing with a soft cloth or sponge slightly moistened with a mild soap and warm water. Wash the backing gently to loosen debris. Do not scrub the backing.
Dry the backing with a dry, soft, lint-free cloth. Caution Do not use paper-based wipes, as these might scratch the backing.
If further cleaning is needed, repeat the previous steps using isopropyl (rubbing) alcohol, and wipe the backing thoroughly with a damp cloth to remove any residual alcohol. Caution Be careful not to spill alcohol on the glass or exterior of the HP Allin-One, as this might damage the device.
Turn on the HP All-in-One.

Clean the exterior

Use a soft cloth or slightly moistened sponge to wipe dust, smudges, and stains off the case. The interior of the HP All-in-One does not require cleaning. Keep fluids away from the control panel and the interior of the HP All-in-One. Caution To avoid damage to the exterior of the HP All-in-One, do not use alcohol or alcohol-based cleaning products.

Hardware setup troubleshooting
Use this section to solve any problems you might encounter while setting up the HP All-in-One hardware. The HP All-in-One will not turn on Cause The HP All-in-One is not properly connected to a power supply. Solution Make sure the power cord is firmly connected to both the HP All-in-One and the power adaptor. Plug the power cord into a grounded power outlet, surge protector, or power strip.
Power connection Power cord and adaptor Grounded power outlet
If you are using a power strip, make sure the power strip is on. Or, try plugging the HP Allin-One directly into a grounded power outlet. Test the power outlet to make sure it is working. Plug in an appliance that you know works, and see if the appliance has power. If not, then there might be a problem with the power outlet. If you plugged the HP All-in-One into a switched outlet, make sure the switch is on. If it is switched to on but still does not work, then there might be a problem with the power outlet.
Cause You pressed the On button too quickly.
Chapter 2 Solution The HP All-in-One might not respond if you press the On button too quickly. Press the On button once. It might take a few minutes for the HP All-in-One to turn on. If you press the On button again during this time, you might turn the device off. Warning If the HP All-in-One still does not turn on, it might have a mechanical failure. Unplug the HP All-in-One from the power outlet and contact HP. Go to: www.hp.com/support If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
I connected the USB cable, but I am having problems using the HP All-in-One with my computer Cause The USB cable was connected before the software was installed. Connecting the USB cable before prompted can cause errors. Solution You must first install the software that came with the HP All-in-One before connecting the USB cable. During installation, do not plug in the USB cable until prompted by the onscreen instructions. Once you have installed the software, connecting your computer to the HP All-in-One with a USB cable is straightforward. Simply plug one end of the USB cable into the back of your computer and the other into the back of the HP All-in-One. You can connect to any USB port on the back of your computer.
For more information on installing the software and connecting the USB cable, see the Setup Guide that came with the HP All-in-One. The display shows the wrong language Solution You can change the language settings at any time from the Preferences menu. To set your language and country/region 1. 2. 3. 4. 5. Press Setup. Press to highlight Preferences, and then press OK. Press to highlight Set Language, and then press OK. Press to scroll through the languages. When the language you want to use appears, press OK. to highlight Yes or No, and then press OK. When prompted, press

6. 7. 8.

Press to highlight Set Country/Region, and then press OK. Press to scroll through the countries/regions. When the country/region you want to use appears, press OK. to highlight Yes or No, and then press OK. When prompted, press
The wrong measurements are showing in menus on the display Cause You might have selected the incorrect country/region when setting up the HP All-inOne. The country/region you select determines the paper sizes shown on the display. Solution To change the country/region, you must reset the language settings. You can change the language settings at any time from the Preferences menu. I received a message on the display that the printer alignment failed Cause The incorrect type of paper is loaded in the input tray (for example, colored paper, paper with text on it or, certain recycled paper). Solution Load unused plain white letter or A4 paper into the input tray, and then try the alignment again. If the alignment fails again, you might have a defective sensor on the print head assembly. Contact HP Support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. I received a message on the display about a paper jam or a blocked print head assembly Solution If either a paper jam or blocked print head assembly error message appears on the display, there might be some packing material inside the HP All-in-One. Open the ink cartridge door, and check for obstructions in the device. Remove any packing materials or other obstructions. The HP All-in-One does not print Cause The HP All-in-One and computer are not communicating with each other. Solution Check the connection between the HP All-in-One and computer. Cause There might be a problem with one or more of the ink cartridges. Solution Check that the ink cartridges are installed properly and have ink. Cause The HP All-in-One might not be turned on. Solution Look at the display on the HP All-in-One. If the display is blank and the On button is not lit, the HP All-in-One is turned off. Make sure the power cord is firmly connected to the HP All-in-One and plugged into a power outlet. Press the On button to turn on the HP All-inOne. Cause The HP All-in-One might be out of paper. Solution Load paper in the input tray.

Network troubleshooting

This section contains network troubleshooting information for the HP All-in-One. Specific information is provided for installation and configuration issues. The computer is unable to discover the HP All-in-One I received a System Requirements Error: No TCP/IP The Printer not Found screen appears during installation I am using a cable modem without a router and I do not have IP addresses
Chapter 2 The computer is unable to discover the HP All-in-One Cause Cables are not connected properly. Solution Check the following cables to ensure they are connected properly. Cables between the HP All-in-One and the hub or router Cables between the hub or router and your computer Cables to and from your modem or HP All-in-One Internet connection (if applicable)
Cause Your Local Area Network card (LAN card) is not set up properly. Solution Make sure that your LAN card is set up properly. To check your LAN card (Windows) 1. Right-click My Computer. 2. In the System Properties dialog box, click the Hardware tab. 3. Click Device Manager. 4. Make sure your card shows up under Network Adapters. 5. Refer to the documentation that came with your card. To check your LAN card (Mac) 1. 2. 3. Click the Apple icon on the Menu bar. Select About This Mac and then click More Info. The System Profiler is displayed. In the System Profiler, click Network. Make sure your LAN card appears in the list.
Cause You do not have an active network connection. Solution Check to see if you have an active network connection. To see if you have an active network connection Check the two Ethernet indicator lights on the top and bottom of the RJ-45 Ethernet jack on the back of the HP All-in-One. The lights indicate the following: a. Top light: If this light is a solid green, the device is properly connected to the network, and communications have been established. If the top light is off, there is no network connection. Bottom light: This yellow light flashes when data is being sent or received by the device over the network.
To establish an active network connection 1. 2. Check the cable connections from the HP All-in-One to your gateway, router, or hub to ensure connections are secure. If the connections are secure, turn off the power on the HP All-in-One, and then turn it on again. Press the On button on the control panel to turn the HP All-in-One off, and press it again to turn the device on. Also, turn off the power on your router or hub, and then turn it on again.
I received a System Requirements Error: No TCP/IP Cause Your Local Area Network (LAN) card (NIC) is not installed properly. Solution Make sure your LAN card is installed properly and set up for TCP/IP. See the instructions that came with your LAN card. The Printer not Found screen appears during installation Cause The HP All-in-One is not turned on. Solution Turn on the HP All-in-One.

Cause You do not have an active network connection. Solution Make sure you have an active network connection. To make sure your network connection is active 1. If the connections are secure, turn off the power on the HP All-in-One, and then turn it on again. Press the On button on the control panel to turn the HP All-in-One off, and press it again to turn the device on. Also, turn off the power on your router or hub, and then turn it on again. Check the cable connections from the HP All-in-One to your gateway, router, or hub to ensure connections are secure. Make sure the HP All-in-One is connected to the network with a CAT-5 Ethernet cable.
Cause Cables are not connected properly. Solution Check the following cables to ensure they are connected properly: Cables between the HP All-in-One and the hub or router Cables between the hub or router and your computer Cables to and from your modem or HP All-in-One Internet connection (if applicable)
Cause A firewall, anti-virus, or anti-spyware application is preventing the HP All-in-One from accessing your computer. Solution Temporarily disable the firewall, anti-virus, or anti-spyware, and uninstall and then reinstall the HP All-in-One software. You can re-enable your firewall, anti-virus, or anti-spyware application after installation is complete. If you see firewall pop-up messages, you must accept or allow the pop-up messages. For more information, see the documentation provided with the firewall software. Cause A Virtual Private Network (VPN) is preventing the HP All-in-One from accessing your computer. Solution Try temporarily disabling the VPN before proceeding with the installation. Note The HP All-in-One functionality will be limited during VPN sessions.
Cause The Ethernet cable is not plugged in to the router, switch, or hub, or the cable is defective. Solution Try reinserting the cables. Or, if necessary, try a different cable. Cause The HP All-in-One is assigned an AutoIP address instead of DHCP. Solution This indicates that the HP All-in-One is not connected properly to the network. Check the following: Make sure all cables are connected properly and securely. If the cables are connected properly, your access point, router, or home gateway might not be sending an address. If this is the case, you might need to reset the device. Make sure the HP All-in-One is on the correct network.
Cause The HP All-in-One is on the wrong subnet or gateway. Solution Print a network configuration page, and verify that the router and HP All-in-One are on the same subnet and gateway.
Chapter 2 I am using a cable modem without a router and I do not have IP addresses Cause If you have a computer with a cable modem, a separate Local Area Network (LAN) for your other computers, and no DHCP or router, you must use AutoIP to assign IP addresses to the other computers and to the HP All-in-One. Solution To obtain an IP address for the computer with the cable modem Your Internet Service Provider (ISP) assigns either a static or dynamic IP address to the computer with the cable modem.

Chapter 2 If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. For more information, see: Replace the ink cartridges
Ink cartridge(s) are empty Cause The indicated ink cartridge(s) are out of ink. Solution Replace the indicated ink cartridge(s) with new ink cartridge(s). For more information, see: Replace the ink cartridges
Ink cartridge(s) are expired Cause The ink in the indicated ink cartridge(s) is at the expiration date. Solution Each ink cartridge has an expiration date. The purpose of expiration is to protect the printing system and to ensure ink quality. When you receive an ink cartridge(s) are expired message, remove and replace the expired ink cartridge, and then close the message. You can also continue printing without replacing the ink cartridge, by following the instructions on the HP All-in-One or the ink cartridge expiration message on your computer screen. HP recommends replacing the expired ink cartridges. HP cannot guarantee the quality or reliability of expired ink cartridges. Device service or repairs required as a result of using expired ink will not be covered under warranty. For more information, see: Replace the ink cartridges Ink cartridge warranty information
Ink expiration near Cause The ink in the indicated ink cartridge(s) is near expiration. Solution One or more of the ink cartridges are near their expiration date. Each ink cartridge has an expiration date. The purpose of expiration is to protect the printing system and to ensure ink quality. When you receive an ink cartridge(s) are expired message, remove and replace the expired ink cartridge, and then close the message. You can also continue printing without replacing the ink cartridge, by following the instructions on the HP Allin-One or the ink cartridge expiration message on your computer screen. HP recommends replacing the expired ink cartridges. HP cannot guarantee the quality or reliability of expired ink cartridges. Device service or repairs required as a result of using expired ink will not be covered under warranty. For more information, see: Replace the ink cartridges
Non-HP ink Cause The HP All-in-One detected non-HP ink. Solution Replace the indicated ink cartridge(s). HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time. Note HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of nonHP ink will not be covered under warranty. If you believe you purchased genuine HP ink cartridge(s), go to:

www.hp.com/go/anticounterfeit For more information, see: Replace the ink cartridges
Original HP ink depleted Cause The original HP ink in the indicated ink cartridge(s) has been depleted. Solution Replace the indicated ink cartridge(s) or press OK on the control panel to continue. HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time. Note HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of nonHP ink will not be covered under warranty. For more information, see: Replace the ink cartridges
Print head assembly is stalled Cause The print head assembly is blocked. Solution Remove any objects that are blocking the print head assembly. To clear the print head assembly 1. Open the ink cartridge door by lifting from the front center of the device, until the door locks into place.

2. 3. 4.

Remove any objects that are blocking the print head assembly, including any packing materials. Turn the HP All-in-One off, then turn it on again. Close the ink cartridge door.
Print head failure Cause The print head assembly or the ink delivery system has failed and the HP All-in-One can no longer print. Solution Contact HP Support. Go to: www.hp.com/support If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Printer alignment failed Cause An incorrect type of paper is loaded in the input tray.
Chapter 2 Solution If you have color or photo paper loaded in the input tray when you align the printer, the alignment might fail. Load unused plain white letter or A4 paper into the input tray, and then try the alignment again. If the alignment fails again, you might have a defective sensor. Contact HP Support. Go to: www.hp.com/support If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause The print head assembly or sensor is defective. Solution Contact HP Support. Go to: www.hp.com/support If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Troubleshooting and support Replace ink cartridges soon Cause This warning indicates one or more ink cartridge is out of ink. Solution You might be able to continue printing for a short period of time with ink remaining in the print head assembly. Replace the indicated ink cartridge(s) or press OK on the control panel to continue. For more information, see: Replace the ink cartridges
Wrong ink cartridge(s) installed Cause The wrong ink cartridge(s) are installed. Solution The first time you set up and use the HP All-in-One, make sure to install the ink cartridges that were shipped with your device. The ink in these ink cartridges is specially formulated to mix with the ink in the print head assembly. To resolve this error, replace the affected ink cartridge(s) with the ink cartridges that were shipped with the HP All-in-One. For more information, see: Replace the ink cartridges

environmental specifications 36 G glass clean 20 H help use onscreen Help 6 Hewlett-Packard Company notices 2 I ink empty 30 replace soon 32 ink cartridges damaged 29 empty 30 error message 32 error messages 28 expired 30 HP ink depleted 31 incorrect 29, 32 missing 29 non-HP ink 30 replace 18 replace soon 32 troubleshoot 25 J jams, paper
clean lid backing 20 replace ink cartridges 18 make a copy 12 memory cards slots 2 missing ink cartridge 29 N network finish setup O OK button 5 on button 5 P paper jams 12, 25, 28 paper sizes 35 specifications 35 paper tray capacities 35 phone support 33 phone support period period for support 33 photo paper specifications 35 Photosmart Express 4 physical specifications 36 power specifications 36 print from software application 16 specifications 35 print head failure 31 stalled 31 print head, blocked 25 printer found screen, Windows 9 R regulatory notices regulatory model identification number 37

12, 25

L labels specifications legal paper specifications letter paper specifications lid backing, clean
M maintenance clean exterior 21 clean glass 20
reinstall software 22 replace ink cartridges 18 right arrow 4 RJ-45 plug 7 rotate button 4 router 7 S scan button 5 documents 13 photos 13 scan specifications 36 scan glass clean 20 security network, WEP key 8 setup button 4 software application, print from 16 software installation reinstall 22 uninstall 22 specifications. See technical information start copy black 5 start copy color 5 support process 33 system requirements 35 T technical information copy specifications 36 environmental specifications 36 paper sizes 35 paper specifications 35 paper tray capacities 35 physical specifications 36 power specifications 36 print specifications 35 scan specifications 36 system requirements 35 weight 36 transparencies specifications 35 troubleshoot blocked print head 25 hardware installation 23 incorrect measurements 25 jams, paper 12, 25 language, display 24
network setup 25 printer alignment 25 USB cable 24 troubleshooting No TCP/IP 26 Printer not Found 26 unable to discover device 26 using a cable modem without a router 28 U uninstall software 22 USB cable installation 24 W warranty 34 wireless router Z zoom button

www.hp.com/support

Argentina (Buenos Aires) Argentina Australia Australia (out-of-warranty) sterreich 03-3335-9800 1588-007 (0,16 / min) 8588 55-5258-9922 01-800-472-(0,20 / min) +46 (0) 4765 1-800-711-0-800-10111 (63) 492 1-877-232-0589 1-800-711-332 4240
54-11-4708-1600 0-800-555-910 + 0810-0010000 (Inland) 55-11-4004-7751 0-800-709-7751 (905) 206-4663 1-800-474-6836 www.hp.com/support 800-360-999 86-10-68687980 800-810-3888 571-606-9191 01-8000-51-47468368 0-800-011-+ 1-999-119 800-711-2884 1-800-225-528 800-711-2884 800-+33 (0) (0,34 / min) +49 (0) 180 + 2654 1-800-711-+62 (21) 871 1-800-711-2884 0570-000511

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43,6 44,6 49,9 9,5 18,9 44,6 38,7 9,5
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