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HP Photosmart C7100 All-IN-ONEAbout HP Photosmart C7100 All-IN-ONE
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Manual

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HP Photosmart C7100 All-IN-one - Basics Guide, size: 5.0 MB
Related manuals
HP Photosmart C7100 All-IN-one Setup Guide

 

HP Photosmart C7100 All-IN-ONE

 

 

User reviews and opinions

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Comments to date: 10. Page 1 of 1. Average Rating:
pserko 11:03am on Thursday, October 21st, 2010 
nice unit-it does what i need not being an expert on printers or computers it too about 1 hour to set up. even H,P. Good all purpose printer. Would recommend. Good looking piece of equipment. Lots of features. Produces nice pics without use of the computer.
aswick 1:08pm on Friday, October 15th, 2010 
All-in-one printer machines are can be hit or miss, and the HP Photosmart C7280 is a MISS! Let me start by saying this is the first HP printer we have owned, I have been using Canon printers for as long as I can remember.
teridon 1:18am on Monday, September 27th, 2010 
nice unit-it does what i need not being an expert on printers or computers it too about 1 hour to set up. even H,P. Good all purpose printer. Would recommend. Good looking piece of equipment. Lots of features. Produces nice pics without use of the computer.
hkape 10:29pm on Sunday, September 19th, 2010 
The hardware works great. The software leaves a lot to be desired. Once installed, it works beautifully. Good luck ever getting it installed. printer it self Software Prints beautiful pictures Almost impossible to set up in a wireless network
amvanas 12:17am on Saturday, September 11th, 2010 
"we brought this printer on sale. Spent over 8 hours working with HP rep (in India) to get 4X6 photos to print from non HP software. "I have been using it several times a week for the past 10 months and have never had a problem. Good color. Pictures come out spectacularly.
tko 9:48am on Wednesday, September 8th, 2010 
If you enjoy frustration and like spending hours talking to tech support. costco sells the 7250, not the 7280. they are the same printer as far as i can tell.
w4jve 7:10pm on Saturday, May 1st, 2010 
NEW HP Photo Smart C7280 Ordered a new printer--not a reconditioned one. Paid $448.00. Terrible Product I have had the HP Photosmart C7280 All-in-One for about 1 1/2 years. It has been a problem in some ways from the beginning.
soulstice 2:43am on Tuesday, April 27th, 2010 
I just ordered my printer and I love it. I have been using an HP printer, the C7160, and thought it was ok. I wanted one that scanned and copied. Owner for three months. Primarily used as a copy machine, scanner, printer with occasional photo printing.
anindyanuri 11:48am on Monday, April 26th, 2010 
Print lab-quality, fade-resistant3 photos and laser-quality documents in six-ink color Use the 50-page automatic document feeder to fax, scan. One of the best HP Printer I have used ever, It is all about quality and the result that you need , I sugges if you wana buy the printer.
joel66 1:46am on Wednesday, April 21st, 2010 
Seconds, wireless/wired networking, 6 individual HP Vivera Ink cartridges, built-in 6.1 cm (2.4 inch) image display. Your business performances with the HP Photosmart all in one integrated printer, fax, scan and copy function.

Comments posted on www.ps2netdrivers.net are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.

 

Documents

doc0

The advantages of a wireless infrastructure network as compared to an ad hoc network include: Advanced network security Enhanced reliability Network flexibility Better performance, especially with 802.11 g mode Shared Broadband Internet access HP Photosmart Share feature is enabled (with Broadband Internet access such as cable modem or DSL)
What you need for an integrated wireless WLAN 802.11 network
To connect the HP All-in-One to an integrated wireless WLAN 802.11 network, you will need the following: A wireless 802.11 network that includes a wireless access point. Note Apple sells an easy-to-configure access point called AirPort. AirPort has to be connected to a Mac, but it accepts signals from any 802.11bcompatible wireless network device whether PC or Mac-based. A desktop computer or laptop with either wireless networking support, or a network interface card (NIC). Note For Mac, wireless network support is usually provided by an AirPort card.
Broadband Internet access (recommended) such as cable or DSL. If you connect the HP All-in-One on a wireless network that has Internet access, HP recommends that you use a wireless router (access point or base station) that uses Dynamic Host Configuration Protocol (DHCP). Note Broadband Internet access is required if you want to access HP Photosmart Share directly from the device.
Network name (SSID). Note The SSID, WEP key, and WPA passphrase are obtained from the wireless router, or access point using the router's embedded web server. See the documentation provided with your access point for more information.
WEP key or WPA Passphrase (if needed). Note Some access points provide more than one WEP key. Make sure you use the first WEP key (index 1) when setting up your wireless network. Note 1 If IP address filtering is set up, ensure that the HP All-in-One address is listed. Note 2 If MAC address filtering is set up, ensure that the HP All-in-One address is listed.
Connect to an integrated wireless WLAN 802.11 network
The Wireless Setup Wizard provides an easy way to connect the HP All-in-One to your network. You can also use SecureEasySetup, if your access point supports this feature. See the documentation that came with your access point to find out if your access point supports using EasySetup and for additional setup instructions. Caution To prevent other users from accessing your wireless network, HP strongly recommends to use a password or passphrase and to use a unique SSID to your access point. Your access point might have been shipped with a default SSID, which can be accessed by other users using the same default SSID. For more information on how to change the SSID, see the documentation that came with your access point.
Note Before connecting to a wireless infrastructure network, ensure that the ethernet cable is not connected to the HP All-in-One. To connect the HP All-in-One with the Wireless Setup Wizard 1. Write down the following information about your access point: Network Name (also called SSID) WEP Key, WPA Passphrase (if needed) If you do not know where to find this information, see the documentation that came with your wireless access point. You might be able to find the SSID and the WEP key or WPA passphrase on the Embedded Web Server (EWS) for the access point. For information on how to open the access point EWS, see the access point documentation. Note If the network is set up with an Apple AirPort base station and you are using a password instead of WEP HEX or WEP ASCII to access this network, you need to get the equivalent WEP key. See the documentation that came with the Apple AirPort base station for more information. 2. 3. 4. On the control panel of the HP All-in-One, press Setup. Press until Network is highlighted, and then press OK. Press to highlight Wireless Setup Wizard, and then press OK. This runs the Wireless Setup Wizard. The setup wizard searches for available networks, and then displays a list of detected network names (SSIDs). The networks with the strongest signal appear first, the weakest appear last. The wireless network test also runs, performing a series of diagnostic tests to determine whether network setup is successful. The wireless network test prints upon completion of the test. Press to highlight the name of the network you wrote down in step 1, and then press OK. If you do not see your network name in the list a. Select Enter a New Network Name (SSID). If necessary, use the to highlight it, and then press OK. The visual keyboard appears. b. Enter the SSID. Use the arrow buttons on the HP All-in-One control panel to highlight a letter or number on the visual keyboard, and then press OK to select it. Note You must enter the exact uppercase (capital) and lowercase (small) letters. Otherwise, the wireless connection will fail. c. d. e. When you are finished entering the new SSID, use the arrow buttons to highlight Done on the visual keyboard, and then press OK. Press until Infrastructure is highlighted, and then press OK. Press until WEP encryption or WPA encryption is highlighted, and then press OK. If you do not want to use WEP encryption, press until No, my network does not use encryption is highlighted, and then press OK. Go to step 7.

Click Add, and then do the following: a. In Network name (SSID) box, type in the name Mynetwork. Note Notice that the M in Mynetwork is uppercase (capital), and the rest of the letters are lowercase (small). This is important to remember in case you need to enter the SSID at a later time on the Wireless Setup Wizard. b. c. If there is a Network Authentication list, select Open. Otherwise, go to the next step. In the Data encryption list, select WEP. Note It is possible to create a network that does not use a WEP key. However, HP recommends using a WEP key in order to secure your network.
Make sure that the check box is not selected next to The key is provided for me automatically. If it is selected, click the check box to clear it. In the Network key box, type a WEP key that has exactly 5 or exactly 13 alphanumeric (ASCII) characters. For example, if you enter 5 characters, you might enter ABCDE or 12345. Or, if you enter 13 characters, you might enter ABCDEF1234567. (12345 and ABCDE are examples only. Select a combination of your choosing.) Alternatively, you can use HEX (hexadecimal) characters for the WEP key. A HEX WEP key must be 10 characters for 40 bit encryption, or 26 characters for 128 bit encryption. In the Confirm network key box, type the same WEP key you typed in the previous step. Write down the WEP key exactly as you typed it, including uppercase and lowercase letters. Note You must remember the exact uppercase (capital) and lowercase (small) letters. If you enter your WEP key incorrectly on the HP All-inOne, the wireless connection will fail.
Select the check box for This is a computer-to-computer (ad hoc) network; wireless access points are not used. i. Click OK to close the Wireless network properties window, and then click OK again. j. Click OK again to close the Wireless Network Properties Connection window. Go to the HP All-in-One and use the Wireless Setup Wizard to connect the HP Allin-One to the wireless network.

Prepare a Mac

First prepare your computer for connecting to the network, and then create a network profile. To prepare your computer Quit all applications running on your computer and temporarily disable all firewalls.
To create a new network profile Note The HP All-in-One comes configured with a network profile with hpsetup as the SSID. However, for security and privacy HP recommends you create a new network profile on your computer as described here, and then run the Wireless Setup Wizard to detect the new network. 1. Make sure that your AirPort is turned on. When AirPort is turned on, the following icon appears in the menu bar (Show AirPort must be selected in the menu bar).

Connect to a wireless ad hoc network
You can use the Wireless Setup Wizard to connect the HP All-in-One to a wireless ad hoc network. To connect to a wireless ad hoc network 1. On the control panel of the HP All-in-One, press Setup. 2. Press until Network is highlighted, and then press OK. 3. Press to highlight Wireless Setup Wizard, and then press OK. This runs the Wireless Setup Wizard. The setup wizard searches for available networks, and then displays a list of detected network names (SSIDs). The infrastructure networks appear first in the list, followed by available ad hoc networks. The networks with the strongest signal appear first, the weakest appear last. 4. On the display, look for the network name you created on your computer (for example, Mynetwork). 5. Use the arrow buttons to highlight the network name, and then press OK. If you found your network name and selected it, go on to step 6.
If you do not see your network name in the list a. Select Enter a New Network Name (SSID). The visual keyboard appears. b. Enter the SSID. Use the arrow buttons on the HP All-in-One control panel to highlight a letter or number on the visual keyboard, and then press OK to select it. Note You must enter the exact uppercase (capital) and lowercase (small) letters. Otherwise, the wireless connection will fail. c. d. When you are finished entering the new SSID, use the arrow buttons to highlight Done on the visual keyboard, and then press OK. Press until Ad Hoc is highlighted, and then press OK.
Press until Yes, my network uses WEP encryption is highlighted, and then press OK. The visual keyboard displays. If you do not want to use WEP encryption, press until No, my network does not use encryption is highlighted, and then press OK. Go to step 7. If prompted, enter your WEP key as follows. Otherwise go to step 7. a. Use the arrow buttons to highlight a letter or number on the visual keyboard, and then press OK to select it. Note You must enter the exact uppercase (capital) and lowercase (small) letters. Otherwise, the wireless connection will fail. When you are finished entering the WEP key, use the arrow buttons to highlight Done on the visual keyboard. Press OK again to confirm. The HP All-in-One will attempt to connect to the SSID. If a message says you entered an invalid WEP key, check the key you wrote down for your new network, follow the prompts to correct the WEP key, and then try again. When the HP All-in-One connects successfully to the network, go to your computer to install the software. b.
Connect to additional computers on a network
You can connect the HP All-in-One to more than one computer on a small network of computers. If the HP All-in-One is already connected to a computer on a network, for each additional computer you must install the HP All-in-One software. During installation of a wireless connection, the software will discover the SSID (network name) of the existing network. Once you have set up the HP All-in-One on the network you will not need to configure it again when you add additional computers. Note You can connect the HP All-in-One to either a wireless or wired network, but not both at the same time.

To print the wireless test report 1. On the control panel of the HP All-in-One, press Setup. 2. Press until Network is highlighted, and then press OK. 3. Press until Wireless Network Test is highlighted, and then press OK. The Wireless Network Test prints.
Change advanced network settings from the control panel settings
The advanced network settings are provided for your convenience. However, unless you are an advanced user, you should not change any of these settings. Set link speed Change IP settings

Set link speed

You can change the speed at which data is transmitted over the network. The default is Automatic. To set link speed 1. Press Setup. 2. Press until Network is highlighted, then press OK. The Network Menu appears. 3. Press until Advanced Setup is highlighted, and then press OK. Press until Set Link Speed is highlighted, and then press OK. 4. Press to select the link speed that matches your network hardware, and then press OK to confirm the setting. Automatic 10-Full 10-Half 100-Full 100-Half
Change IP settings The default setting for the IP settings is Automatic, which sets the IP settings automatically. However, if you are an advanced user, you might want to manually change the IP address, subnet mask, or the default gateway. To see the IP address and subnet mask of the HP All-in-One, print a network configuration page from the HP All-in-One. Note When manually entering an IP Setting, you must already be connected to an active Network, otherwise the setting will not stay when you exit from the menu. Caution Be careful when manually assigning an IP address. If you enter an invalid IP address during the installation, your network components will not be able to connect with the HP All-in-One. To change IP settings 1. Press Setup. 2. Press until Network is highlighted, then press OK. The Network Menu appears.

3. 4. 5.

Press until Advanced Setup is highlighted, and then press OK. Press until IP Settings is highlighted, and then press OK. Press until Manual is highlighted, and then press OK. Press to highlight one of the following IP settings, and then press OK. IP Address Subnet Mask Default Gateway Enter your changes, and then press OK to confirm the setting.
Use the Embedded Web Server
If your computer is connected to an HP All-in-One on a wired network, you can access the Embedded Web Server that resides in the HP All-in-One. The Embedded Web Server is a web-based user interface that provides some options not available on the HP All-inOne control panel, including Webscan and advanced network security options. Also, the Embedded Web Server enables you to monitor status and order printer supplies. For information on how to use the features available in the Embedded Web Server, see the onscreen help within the Embedded Web Server. To access Embedded Web Server help, open the Embedded Web Server, then click the Help link under Other Links on the Embedded Web Server Home tab. Note Only use the Embedded Web Server to change network settings if you cannot access the HP All-in-One control panel, or you need to change an advanced option not available on the control panel. Access the Embedded Web Server You can only access the Embedded Web Server on a computer connected to an HP Allin-One on a network. To access the Embedded Web Server 1. Print a network configuration page to find the IP address for the HP All-in-One. 2. In the Address box in your Web browser on your computer, type the IP address of the HP All-in-One, as shown on the network settings page. For example, http:// 192.168.1.101. The Embedded Web Server Home page appears, showing information for the HP All-in-One. Note If you are using a proxy server in your browser, you might need to disable it to access the Embedded Web Server. 3. If you need to change the language displayed in the Embedded Web Server, do the following: a. Click the Settings tab. b. Click Select Language in the Settings navigation menu. c. In the Select Language list, click the appropriate language. d. Click Apply. Click the Home tab to access device and network information, or click the Networking tab to access more network information or to modify network information.

Use the HP All-in-One features
Use the HP All-in-One to quickly and easily accomplish tasks such as making a copy, scanning documents, printing photos, or sending and receiving faxes You can access many HP All-in-One functions directly from the control panel, without turning on your computer. This chapter includes information about how to use the HP All-in-One for basic operations. In addition, it provides instructions about how to load paper and replace the ink cartridges.
Load originals and load paper
You can load documents and photos on the glass to scan, copy, or fax them. Additionally, you can load slides or negatives in the Slide and Negative Film Holder to scan and then print them.

Load originals

You can copy, scan, or fax original documents up to letter- or A4-size by loading them on the glass. To load an original on the glass 1. Lift the lid on the HP All-in-One. 2. Load your original print side down in the right front corner of the glass. Tip For more help on loading an original, refer to the engraved guides along the edge of the glass.

Close the lid.

Load 10 x 15 cm (4 x 6 inch) photo paper
You can load up to 10 x 15 cm (4 x 6 inch) photo paper into the photo tray of the HP Allin-One. For the best results, use 10 x 15 cm (4 x 6 inch) HP Premium Plus Photo Paper or HP Premium Photo Paper.

Chapter 4

To load 10 x 15 cm (4 x 6 inch) photo paper in the photo tray 1. Raise the output tray until it goes no further.

Pull out the photo tray.

Insert the stack of photo paper into the photo tray with the short edge forward and the glossy side down. Slide the stack of photo paper forward until it stops. If the photo paper you are using has perforated tabs, load the photo paper so that the tabs are closest to you. Slide the paper-length and paper-width guides inward against the stack of photo paper until the guides stop. Do not overload the photo tray; make sure the stack of photo paper fits within the photo tray and is no higher than the top of the paper-width guide.

Scan slides or negative film
You can scan slides and negative film from the control panel using the Slide and Negative Film holder. Before scanning slides and negatives, you must remove the lid backing and load the Slide and Negative Film holder. To scan a slide or negative 1. Load the Slide and Negative Film holder face down in the right front corner of the glass. 2. Press Film to display the Film Menu. Note The HP All-in-One automatically detects whether you are scanning color negatives, slides, or black and white negatives. You can manually change these settings in the Original Type option on the Film Menu. 3. Select a destination for the final scan by pressing to highlight one of the following options, and then press OK: Select Scan to Computer to send the scan to your computer. If the HP All-in-One is connected to one or more computers on a network, a Select Computer menu appears. Press to highlight the computer name you want to select, and then press OK. Select Scan to Memory Device to send the scan to a memory card inserted in a memory card slot, or to a storage device attached to the front USB port on the HP All-in-One. Select View and Print to send the scan to the display if you want to print the scanned image immediately, edit the image, or set the image as wallpaper on your display. The scan is sent to the destination you selected.
To change the original type 1. Load the Slide and Negative Film holder face down in the right front corner of the glass. 2. Press Film to display the Film Menu. Note The HP All-in-One automatically detects whether you are scanning color negatives, slides, or black and white negatives.
Press to highlight Original Type. Press to highlight one of the following options, and then press OK: If you want the HP All-in-One to automatically determine whether slides or film are loaded in the Slide and Negative Film holder, select Automatic. If you have color negative film loaded in the Slide and Negative Film holder, select Color Negatives. If you have slides loaded in the Slide and Negative Film holder, select Slides. If you have black and white negative film loaded in the Slide and Negative Film holder, select B/W Negatives. Note The Original Type setting reverts to Automatic after the scan is completed.

Specify the page attributes: Choose the paper size. Select the orientation. Enter the scaling percentage. Click OK. From the File menu in your software application, choose Print. The Print dialog box appears, and the Copies & Pages panel opens. Change the print settings for each option in the pop-up menu, as appropriate for your project. Note When printing a photo, you must select options for the correct paper type and photo enhancement.
Click Print to begin printing.

Send a basic fax

You can easily send a single- or multiple-page black-and-white fax by using the control panel, as described here. Note If you need printed confirmation that your faxes were successfully sent, enable fax confirmation before sending any faxes. Tip You can also send a fax manually from a phone or by using monitor dialing. These features allow you to control the pace of your dialing. They are also useful when you want to use a calling card to charge the call and you need to respond to tone prompts while dialing. For more information about fax reports, sending faxes manually, and other fax features, see the onscreen Help. To send a basic fax from the control panel 1. Press Fax Menu. The Enter Fax Number screen appears. 2. Enter the fax number by using the keypad, press to redial the last number dialed, or press to access speed dials. 3. Press Start Fax Black. If the Fax Mode screen appears, press to select Send New Fax. 4. When prompted, load your original print side down on the right front corner of the glass. 5. Press Start Fax Black again. 6. When the Another page? prompt appears, do the following:
If you have another page to fax a. Press to select Yes. b. When prompted, load the next page of your original print side down on the right front corner of the glass. c. Press Start Fax Black.
If you do not have another page to fax Press to select No. After all the pages are scanned, the HP All-in-One sends the fax.
Replace the ink cartridges
Follow these instructions when you need to replace ink cartridges. Note If you are installing ink cartridges in the HP All-in-One for the first time, be sure to use only the ink cartridges that came with the device. The ink in these cartridges is specially formulated to mix with the ink in the print head assembly at first-time setup. If you do not already have replacement ink cartridges for the HP All-in-One, to order cartridges, go to www.hp.com/learn/suresupply. If prompted, choose your country/ region, follow the prompts to select your product, and then click one of the shopping links on the page. To replace the ink cartridges 1. Make sure the HP All-in-One is turned on. 2. Open the ink cartridge door by lifting from the front center of the device, until the door locks into place.

After you resolve any problems found, run the fax test again to make sure it passes and the HP All-in-One is ready for faxing. The "Phone Cord Connected to Correct Port on Fax" test failed Solution Plug the phone cord into the correct port. 1. Using the phone cord supplied in the box with the HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the HP All-in-One. Note If you use the 2-EXT port to connect to the telephone wall jack, you will not be able to send or receive faxes. The 2-EXT port should only be used to connect other equipment, such as an answering machine or a telephone.

2. 3.

After you have connected the phone cord to the port labeled 1-LINE, run the fax test again to make sure it passes and the HP All-in-One is ready for faxing. Try to send or receive a test fax. Make sure you use the phone cord that came with the HP All-in-One. If you do not use the supplied phone cord to connect from the telephone wall jack to the HP All-in-One, you might not be able to send or receive faxes. After you plug in the phone cord that came with the HP All-in-One, run the fax test again. If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the HP All-in-One directly to the telephone wall jack.
The "Using Correct Type of Phone Cord with Fax" test failed Solution Make sure you used the phone cord supplied in the box with the HP All-in-One to connect to the telephone wall jack. One end of the phone cord should be connected to the port 79
Chapter 5 Troubleshooting and support labeled 1-LINE on the back of the HP All-in-One and the other end to your telephone wall jack, as shown below.
Telephone wall jack Phone cord supplied in the box with the HP All-in-One
Check the connection between the telephone wall jack and the HP All-in-One to make sure the phone cord is secure.
The "Dial Tone Detection" test failed Solution Other equipment, which uses the same phone line as the HP All-in-One, might be causing the test to fail. To find out if other equipment is causing a problem, disconnect everything except the HP All-in-One from the phone line, and then run the test again. If the Dial Tone Detection Test passes without the other equipment, then one or more pieces of the equipment is causing problems; try adding them back one at a time and rerunning the test each time, until you identify which piece of equipment is causing the problem. Try connecting a working phone and phone cord to the telephone wall jack that you are using for the HP All-in-One and check for a dial tone. If you do not hear a dial tone, contact your telephone company and have them check the line. Make sure you have correctly connected the HP All-in-One to the telephone wall jack. Using the phone cord supplied in the box with the HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the HP All-in-One.

Cause The memory of the HP All-in-One is full. Solution If Backup Fax Reception is enabled and there is an error condition on the HP Allin-One, the memory might become full of faxes that have not yet been printed and the HP Allin-One will stop answering calls. If an error condition exists that is preventing the HP All-in-
Chapter 5 Troubleshooting and support One from printing faxes, review the display for information on the error condition. Also, check for the following problems: The HP All-in-One is not set up properly for faxing. There is no paper loaded in the input tray. There is a paper jam. The ink cartridge door is open. Close the ink cartridge door, as shown below:
The print head assembly is stalled. Turn the HP All-in-One off, remove any objects that are blocking the print head assembly (including any packing materials), and then turn the HP All-in-One on again. Resolve any problems found. If there are any unprinted faxes stored in memory, the HP Allin-One will begin printing all stored faxes in memory. Note To clear the memory, you can also delete the faxes stored in memory by turning off the HP All-in-One.
Cause An error condition is preventing the HP All-in-One from receiving faxes and Backup Fax Reception is set to Off. Solution Check for the following problems: The HP All-in-One is turned off. Press the On button to turn on the device. The HP All-in-One is not set up properly for faxing. There is no paper loaded in the input tray. There is a paper jam. The ink cartridge door is open. Close the ink cartridge door. The print head assembly is stalled. Turn the HP All-in-One off, remove any objects that are blocking the print head assembly (including any packing materials), and then turn the HP All-in-One on again. Note If Backup Fax Reception is enabled and you turn off the HP All-in-One, all faxes stored in memory are deleted, including any unprinted faxes that you might have received while the HP All-in-One was in an error condition. You will need to contact the senders to ask them to resend any unprinted faxes. For a list of the faxes you have received, print the Fax Log. The Fax Log is not deleted when the HP All-in-One is turned off. After you resolve any problems found, the HP All-in-One can begin answering incoming fax calls. Fax tones are recorded on my answering machine Cause The answering machine is not set up properly with the HP All-in-One or the Rings to Answer setting is not correct.

Chapter 5 Troubleshooting and support
Network setup troubleshooting
This section addresses problems you might encounter while setting up a network. Wired network setup troubleshooting Wireless setup troubleshooting Network software installation troubleshooting
Wired network setup troubleshooting
This section addresses problems you might encounter setting up a wired network. The computer is unable to discover the HP All-in-One I received a System Requirements Error: No TCP/IP The Printer not Found screen appears during installation I am using a cable modem without a router and I do not have IP addresses The computer is unable to discover the HP All-in-One Cause Cables are not connected properly. Solution Check the following cables to ensure they are connected properly. Cables between the HP All-in-One and the hub or router Cables between the hub or router and your computer Cables to and from your modem or HP All-in-One Internet connection (if applicable)
Cause Your Local Area Network card (LAN card) is not set up properly. Solution Make sure that your LAN card is set up properly. To check your LAN card (Windows) 1. 2. 3. 4. 5. Right-click My Computer. In the System Properties dialog box, click the Hardware tab. Click Device Manager. Make sure your card shows up under Network Adapters. Refer to the documentation that came with your card.
To check your LAN card (Mac) 1. Click the Apple icon on the Menu bar. 2. Select About This Mac and then click More Info. The System Profiler is displayed. 3. In the System Profiler, click Network. Make sure your LAN card appears in the list. Cause You do not have an active network connection. Solution Check to see if you have an active network connection. To see if you have an active network connection Check the two Ethernet indicator lights on the top and bottom of the RJ-45 Ethernet jack on the back of the HP All-in-One. The lights indicate the following: a. Top light: If this light is a solid green, the device is properly connected to the network, and communications have been established. If the top light is off, there is no network connection. Bottom light: This yellow light flashes when data is being sent or received by the device over the network.
To establish an active network connection 1. 2. Check the cable connections from the HP All-in-One to your gateway, router, or hub to ensure connections are secure. If the connections are secure, turn off the power on the HP All-in-One, and then turn it on again. Press the On button on the control panel to turn the HP All-in-One off, and press it again to turn the device on. Also, turn off the power on your router or hub, and then turn it on again.

communication mode 30 computer modem set up with fax 45, 46, 49, 51 computer-to-computer network 16 config source (802.3 wired) 28 configuration page 802.11 wireless 29 802.3 wired 27 Bluetooth 33 general information 26 configuration source 30 connect wired network (Ethernet) 9 wireless, with access point 13 wireless, without access point 13 connection problems fax 81, 85, 86, 87 HP All-in-One does not turn on 75 control panel buttons 5 features 5 copy make a copy 61 specifications 106 correct port test, fax 79 customer support warranty 104 D damaged, ink cartridge 100 default gateway 29 default gateway (802.3 wired) 28 default settings, restore 23 device address (Bluetooth) 33 device name (Bluetooth) 33 dial tone test, failure 80 dial-up modem. See computer modem direction pad 7 display change language 76
change measurements 77 distinctive ringing 42, 54 DNS server 30 DNS server (802.3 wired) 28 DSL, set up with fax 39 E Embedded Web Server access using web browser 25 password settings 27 setup wizard 26 encryption settings 32 WEP key 18 envelopes specifications 105 environment Environmental product stewardship program 107 environmental specifications 107 EWS. See Embedded Web Server F fax answer mode 53 answer ring pattern 54 answering machine, set up 48, 49 auto answer 53 button 6 computer modem, set up 45, 46, 49, 51 distinctive ringing 42, 54 DSL, set up 39 header 55 ISDN line, set up 41 PBX system, set up 41 phone cord 78 rings to answer 54 set up 34, 77 settings 53 specifications 106 test failed 77 test setup 55
troubleshoot 77 voice mail, set up 44, 51 fax problems fax tones recorded 90 receiving 81, 87 sending 81, 85, 86 film change original type 64 load 58 scan 64 firmware version 27 G gateway, default setting 28, 29 general information, configuration page 26 glass clean 72 H hardware address 29 hardware address (802.3 wired) 27 hardware test, fax 78 header, fax 55 help use onscreen Help 8 Hewlett-Packard Company notices 2 hostname 27 I infrastructure mode 13 ink empty 100 replace soon 102 ink cartridges damaged 100 empty 100 error message 103 expired 100 HP ink depleted 101 incorrect 99, 103 missing 100 non-HP ink 101 replace 69 replace soon 102 tips 99 troubleshoot 76 interface card 14 Internet, broadband 14 IP
address 26, 27, 29 settings 24 ISDN line, set up with fax 41 J jams, paper K keypad 6 L labels specifications 105 left arrow 7 legal paper specifications 105 letter paper specifications 105 lid backing, clean 72 line condition test, fax 81 link configuration 28 speed 24 load 10 x 15 cm photo paper x 6 inch photo paper 57 negatives 58 original 57 slides 58 M MAC address 27, 29 maintenance align printer 71 clean exterior 73 clean glass 72 clean lid backing 72 replace ink cartridges 69 make a copy 61 mDNS service name 27 Media Access Control (MAC) address 27, 29 memory cards scan to 63 slots 3 missing ink cartridge 100 modem. See computer modem N negatives change original type

61, 77

load 58 scan 64 network advanced settings 24 connection type 26 interface card 14 name 31 restore settings 23 security 18, 96 status 26 upgrade 21 network configuration page 26 O OK button 7 original type 64 P paper jams 61, 77, 98 paper sizes 105 specifications 105 paper tray capacities 105 parallel phone system 35 passkey (Bluetooth) 33 password, Embedded Web Server 27 PBX system, set up with fax 41 PC modem. See computer modem peer-to-peer network 16 phone cord check 79 connection, failure 79 phone line, answer ring pattern 54 phone support 104 phone support period period for support 104 photo paper load 57 specifications 105 Photosmart Express 7 physical specifications 106 power specifications 106 print from software application 67 specifications 105 print head failure 102
Index stalled 101 print head, blocked 77 printer found screen, Windows 12 printer, align 71 R radio, turn off 23 receive fax auto answer mode 53 rings to answer 54 regulatory notices regulatory model identification number 107 reinstall software 74 replace ink cartridges 69 reports fax test failed 77 restore network defaults 23 right arrow 6 rings to answer 54 RJ-45 plug 10 rotate button 6 router 10 S save scanned image 62 scan button 6 change original type 64 documents 61 from control panel 62 negatives 64 photos 61 save to computer 62 save to memory card 63 save to storage device 63 scan specifications 106 slides 64 to memory card 63 scan glass clean 72 security Bluetooth 33 network, WEP key 11, 14, 18, 20, 30, 31, 32 troubleshoot 18, 19 send fax basic fax 68 serial phone system 35 settings fax 53
network 22 restore defaults 23 setup answering machine 48, 49 button 6 computer modem 45, 46, 49, 51 distinctive ringing 42, 54 DSL 39 fax 34 ISDN line 41 PBX system 41 separate fax line 39 shared phone line 43 test fax 55 troubleshoot fax 77 voice mail 44, 51 sharing 21 signal strength 31 slide and negative film holder load 58 slides change original type 64 load 58 scan 64 Smart Key 14 software application, print from 67 software installation reinstall 74 uninstall 74 specifications. See technical information speed dial send fax 68 SSID troubleshoot 94 wireless setting 31 start copy black 6 start copy color 6 start fax black 6 color 6 status, network 26 subnet mask 27, 29 subscriber identification code 55 support process 104 system requirements 105 T technical information copy specifications

environmental specifications 107 fax specifications 106 paper sizes 105 paper specifications 105 paper tray capacities 105 physical specifications 106 power specifications 106 print specifications 105 scan specifications 106 system requirements 105 weight 106 telephone line, answer ring pattern 54 telephone wall jack, fax 78 test dial tone 80 fax hardware 78 fax line condition 81 fax port 79 fax setup 55 fax test failed 77 phone cord 79 telephone wall jack 78 total packets received 32 transmitted 32 total packets received (802.3 wired) 29 total packets transmitted (802.3 wired) 29 transparencies specifications 105 troubleshoot access point 97 blocked print head 77 fax 77 fax problems 81, 85, 86, 87, 90 hardware installation 75 incorrect measurements 77 jams, paper 61, 77 language, display 76 low signal 95 network connection 95 Passphrase, invalid 97 printer alignment 76 printer not found 97 USB cable 76 WEP key 96 wireless setup 97
wireless setup wizard 92, 94 troubleshooting No TCP/IP 93, 97 Printer not Found 93 unable to discover device 92 using a cable modem without a router 94 U uninstall software 74 upgrade to network 21 URL 26 USB cable installation 76 V visibility (Bluetooth) 33 voice mail set up with fax 44, 51 W wall jack test, fax 78 warranty 104 WEP key, setup 18 wireless radio, turn off 23 setup wizard, troubleshoot 92, 94 status 30 troubleshoot 97 wireless router 10 Z zoom button 7

 

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