To set up the HP All-in-One on an integrated wireless WLAN 802.11 network, you need to do the following: First, collect all of the required materials. Next, connect the HP All-in-One to the wireless router, and run the Wireless Setup Wizard. Finally, install the software. See this section:
What you need for an integrated wireless WLAN 802.11 network on page 10 Connect to an integrated wireless WLAN 802.11 network on page 10 Install the software for a network connection on page 16
What you need for an integrated wireless WLAN 802.11 network
To connect the HP All-in-One to an integrated wireless WLAN 802.11 network, you will need the following: A wireless 802.11 network that includes a wireless router or access point. A computer with either wireless networking support or a network interface card (NIC). The computer must be connected to the wireless network that you intend to install the HP All-in-One on. Network name (SSID). WEP key or WPA Passphrase (if needed). If you connect the HP All-in-One on a wireless network that has Internet access, HP recommends that you use a wireless router (access point or base station) that uses Dynamic Host Configuration Protocol (DHCP).

Network setup 10

Connect to an integrated wireless WLAN 802.11 network
The Wireless Setup Wizard provides an easy way to connect the HP All-in-One to your network. You can also use SecureEasySetup, if your wireless router or access point supports this feature. See the documentation that came with your wireless router or access point to find out if it supports using EasySetup and for additional setup instructions.
CAUTION: To prevent other users from accessing your wireless network, HP strongly recommends using a password or passphrase (WPA or WEP security) and a unique network name (SSID) for your wireless router. Your wireless router might have been shipped with a default network name, which is typically the manufacturer name. If you use the default network name, your network can be easily accessed by other users using the same default network name (SSID). It also means that the HP All-in-One might accidently connect to a different wireless network in your area which uses the same network name. If this happens you will not be able to access the HP All-in-One. For more information on how to change the network name, see the documentation that came with your wireless router. NOTE: Before connecting to a wireless infrastructure network, ensure that the ethernet cable is not connected to the HP All-in-One. To connect the HP All-in-One with the Wireless Setup Wizard 1. Write down the following information about your wireless router or access point: Network Name (also called SSID) WEP Key, WPA Passphrase (if needed) If you do not know where to find this information, see the documentation that came with your wireless router or access point. You might be able to find the network name (SSID) and the WEP key or WPA passphrase on the Embedded Web Server for the wireless router or access point. NOTE: HP provides an online tool that might be able to find your wireless security settings automatically. Go to: www.hp.com/go/networksetup. 2. On the control panel of the HP All-in-One, press Setup. 3. Press until Network is highlighted, and then press OK. 4. Press to highlight Wireless Setup Wizard, and then press OK. This runs the Wireless Setup Wizard. The setup wizard searches for available networks, and then displays a list of detected network names (SSIDs). The networks with the strongest signal appear first, the weakest appear last. 5. Press to highlight the name of the network you wrote down in step 1, and then press OK. If you do not see your network name in the list a. Select Enter a New Network Name (SSID). If necessary, use the to highlight it, and then press OK. The visual keyboard appears. b. Enter the SSID. Use the arrow buttons on the HP All-in-One control panel to highlight a letter or number on the visual keyboard, and then press OK to select it. NOTE: You must enter the exact uppercase (capital) and lowercase (small) letters. Otherwise, the wireless connection will fail.

Wireless ad hoc network setup
Use this section if you want to connect the HP All-in-One to a wireless-capable computer without using a wireless router or access point.
NOTE: An ad hoc connection is available if you do not have a wireless router or access point. However, it provides little flexibility, a low level of network security, and slower network performance than with a wireless router or access point. In order to connect the HP All-in-One to your computer (ad hoc), you need to create an ad hoc network profile on your computer. This includes choosing a network name (SSID) and WEP security (optional but recommended) for your ad hoc network.
What you need for an ad hoc network
To connect the HP All-in-One to a wireless network, you will need a Windows computer with a wireless network adapter.
Create a network profile for a Windows XP computer
Prepare your computer for an ad hoc connection by creating a network profile. To create a network profile NOTE: The HP All-in-One comes configured with a network profile with hpsetup as the network name (SSID). However, for security and privacy HP recommends you create a new network profile on your computer as described here. 1. In the Control Panel, double-click Network Connections. 2. On the Network Connections window, right-click the Wireless Network Connection. If you see Enable on the pop-up menu, select it. Otherwise, if you see Disable on the menu, the wireless connection is already enabled. 3. Right-click the Wireless Network Connection icon, and then click Properties. 4. Click the Wireless Networks tab. 5. Select the Use Windows to configure my wireless network settings check box. 6. Click Add, and then do the following: a. In Network name (SSID) box, type in a unique network name of your choice. NOTE: The network name is case sensitive, so it is important to remember any uppercase (capital) and lowercase (small) letters. b. If there is a Network Authentication list, select Open. Otherwise, go to the next step. c. In the Data encryption list, select WEP. NOTE: It is possible to create a network that does not use a WEP key. However, HP recommends using a WEP key in order to secure your network.
d. Make sure that the check box is not selected next to The key is provided for me automatically. If it is selected, click the check box to clear it. e. In the Network key box, type a WEP key that has exactly 5 or exactly 13 alphanumeric (ASCII) characters. For example, if you enter 5 characters, you might enter ABCDE or 12345. Or, if you enter 13 characters, you might enter ABCDEF1234567. (12345 and ABCDE are examples only. Select a combination of your choosing.) Alternatively, you can use HEX (hexadecimal) characters for the WEP key. A HEX WEP key must be 10 characters for 40 bit encryption, or 26 characters for 128 bit encryption. f. In the Confirm network key box, type the same WEP key you typed in the previous step. g. Write down the WEP key exactly as you typed it, including uppercase and lowercase letters. NOTE: You must remember the exact uppercase (capital) and lowercase (small) letters. If you enter your WEP key incorrectly on the HP All-in-One, the wireless connection will fail. h. Select the check box for This is a computer-to-computer (ad hoc) network; wireless access points are not used. i. Click OK to close the Wireless network properties window, and then click OK again. j. Click OK again to close the Wireless Network Properties Connection window.

Create a network profile for other operating systems
If you have an operating system other than Windows XP, HP recommends that you use the configuration program that came with your wireless LAN card. To find the configuration program for your wireless LAN card, access your computer's list of programs. Using the LAN card configuration program, create a network profile that has the following values:

Network setup 14

Network name (SSID): Mynetwork (example only) NOTE: You should create a network name that is unique and easy for you to remember. Just remember that the network name is case-sensitive. Therefore, you must remember which letters are uppercase and lowercase.
Communication mode: Ad Hoc Encryption: enabled
Connect to a wireless ad hoc network
You can use the Wireless Setup Wizard to connect the HP All-in-One to a wireless ad hoc network. To connect to a wireless ad hoc network 1. On the control panel of the HP All-in-One, press Setup. 2. Press until Network is highlighted, and then press OK.
3. Press to highlight Wireless Setup Wizard, and then press OK. This runs the Wireless Setup Wizard. The setup wizard searches for available networks, and then displays a list of detected network names (SSIDs). The infrastructure networks appear first in the list, followed by available ad hoc networks. The networks with the strongest signal appear first, the weakest appear last. 4. On the display, look for the network name you created on your computer (for example, Mynetwork). 5. Use the arrow buttons to highlight the network name, and then press OK. If you found your network name and selected it, go on to step 6. If you do not see your network name in the list a. Select Enter a New Network Name (SSID). The visual keyboard appears. b. Enter the SSID. Use the arrow buttons on the HP All-in-One control panel to highlight a letter or number on the visual keyboard, and then press OK to select it. NOTE: You must enter the exact uppercase (capital) and lowercase (small) letters. Otherwise, the wireless connection will fail. c. When you have finished entering the new SSID, use the arrow buttons to highlight Done on the visual keyboard, and then press OK. TIP: If the HP All-in-One is unable to discover the network based on the network name you entered, you will see the following prompts. You may want to move the HP All-in-One closer to the computer and try running the Wireless Setup Wizard again to automatically discover the network. d. Press until Ad Hoc is highlighted, and then press OK. e. Press until Yes, my network uses WEP encryption is highlighted, and then press OK. The visual keyboard displays. If you do not want to use WEP encryption, press until No, my network does not use encryption is highlighted, and then press OK. Go to step 7. 6. If prompted, enter your WEP key as follows. Otherwise go to step 7. a. Use the arrow buttons to highlight a letter or number on the visual keyboard, and then press OK to select it. NOTE: You must enter the exact uppercase (capital) and lowercase (small) letters. Otherwise, the wireless connection will fail. b. When you are finished entering the WEP key, use the arrow buttons to highlight Done on the visual keyboard. 7. Press OK again to confirm. The HP All-in-One will attempt to connect to the SSID. If a message says you entered an invalid WEP key, check the key you wrote down for your new network, follow the prompts to correct the WEP key, and then try again. 8. When the HP All-in-One connects successfully to the network, go to your computer to install the software.

Test your fax setup

You can test your fax setup to check the status of the HP All-in-One and to make sure it is set up properly for faxing. Perform this test after you have completed setting up the HP All-in-One for faxing. The test does the following: Tests the fax hardware Verifies the correct type of phone cord is connected to the HP All-in-One Checks that the phone cord is plugged into the correct port Checks for a dial tone Checks for an active phone line Tests the status of your phone line connection
The HP All-in-One prints a report with the results of the test. If the test fails, review the report for information on how to fix the problem and rerun the test. To test your fax setup from the control panel 1. Set up the HP All-in-One for faxing according to your particular home or office setup instructions. 2. Insert the ink cartridges and load full-size paper in the input tray before starting the test. 3. Press Setup. 4. Press to highlight Tools, and then press OK. 5. Press to highlight Run Fax Test, and then press OK. The HP All-in-One displays the status of the test on the display and prints a report. 6. Review the report. If the test passes and you are still having problems faxing, check the fax settings listed in the report to verify the settings are correct. A blank or incorrect fax setting can cause problems faxing. If the test fails, review the report for more information on how to fix any problems found. 7. After you pick up the fax report from the HP All-in-One, press OK. If necessary, resolve any problems found and rerun the test.

Set the fax header

The fax header prints your name and fax number on the top of every fax you send. HP recommends that you set up the fax header by using the software that you installed with the HP All-in-One. You can also set up the fax header from the control panel, as described here. NOTE: In some countries/regions the fax header information is a legal requirement. To set a default fax header from the control panel 1. Press Setup. 2. Press to highlight Basic Fax Setup and press OK. 3. Press to highlight Fax Header, and then press OK. The visual keyboard appears on the display.

Fax setup 30

4. Use the visual keyboard to enter your personal or company name. When you are finished, highlight Done on the visual keyboard, and then press OK. 5. Enter your fax number by using the numeric keypad, and then press OK.
Use the HP All-in-One features
This chapter includes information about how to use the HP All-in-One for basic operations. In addition, it provides instructions about how to load paper and replace the ink cartridges.
Load originals and load paper
You can load many different types and sizes of paper in the HP All-in-One, including letter or A4 paper, legal paper, photo paper, transparencies, envelopes, and HP CD/DVD tattoo labels. By default, the HP All-in-One is set to detect the size and type of paper you load in the input tray automatically and then adjust its settings to generate the highest quality output for that paper. If you are using special papers, such as photo paper, transparency film, envelopes, or labels, or if you experience poor print quality using the automatically-adjusted settings, you can manually set the paper size and type for print and copy jobs.

TIP: If you are using letterhead, insert the top of the page first with the print side down. For more help on loading full-size paper and letterhead, refer to the diagram engraved in the base of the main input tray. 4. Slide the paper-width and paper-length guides inward until they stop at the edges of the paper. Do not overload the main input tray; make sure the stack of paper fits within the main input tray and is no higher than the top of the paper-width guide.
5. Push the main input tray back into the HP All-in-One. 6. Pull the output tray extender toward you, as far as it will go.
NOTE: When you use legal-size paper, leave the tray extender closed.
Load 10 x 15 cm (4 x 6 inch) photo paper
You can load up to 10 x 15 cm (4 x 6 inch) photo paper into the photo tray of the HP Allin-One. For the best results, use 10 x 15 cm (4 x 6 inch) HP Premium Plus Photo Paper or HP Premium Photo Paper. To load 10 x 15 cm (4 x 6 inch) photo paper in the photo tray 1. Raise the output tray, and then pull out the photo tray.
2. Insert the stack of photo paper into the photo tray with the short edge forward and the glossy side down. Slide the stack of photo paper forward until it stops. If the photo paper you are using has perforated tabs, load the photo paper so that the tabs are closest to you. 3. Slide the paper-length and paper-width guides inward against the stack of photo paper until the guides stop. Do not overload the photo tray; make sure the stack of photo paper fits within the photo tray and is no higher than the top of the paper-width guide.
Load originals and load paper 35
4. Push in the photo tray, and then lower the output tray.

Avoid paper jams

To help avoid paper jams, follow these guidelines. Remove printed papers from the output tray frequently. Do not leave originals on the glass. If you load an original in the automatic document feeder while there is already an original on the glass, the original can jam in the automatic document feeder. Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag. Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn. If you are printing labels, ensure that the label sheets are no more than two years old. Labels on older sheets might peel off when the paper is pulled through the HP All-inOne, and cause paper jams. Do not combine different paper types and paper sizes in the input tray; the entire stack of paper in the input tray must be the same size and type. Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-width guide does not bend the paper in the input tray. Do not force paper too far forward in the input tray. Use paper types that are recommended for the HP All-in-One.

Scan an image

You can start a scan from your computer or from the control panel of the HP All-in-One. This section explains how to scan from the control panel of the HP All-in-One only. NOTE: You can also use the software you installed with the HP All-in-One to scan images. Using this software, you can edit a scanned image and create special projects using a scanned image.
Scan an original to a computer
You can scan originals placed on the glass by using the control panel. To scan to a computer 1. Load your original print side down on the right front corner of the glass. 2. Press Scan Menu. 3. Press to highlight Scan to Computer, and then press OK. 4. If the HP All-in-One is connected to one or more computers on a network, do the following: a. Press OK to select Select Computer. A list of the computers connected to the HP All-in-One appears on the display. NOTE: The Select Computer menu might list computers with a USB connection in addition to those connected through the network. b. Press OK to select the default computer, or press to select a different computer, and then press OK. The Scan To menu appears on the display, listing the applications on the selected computer. If the HP All-in-One is connected directly to a computer with a USB cable, proceed to step 5. 5. Press OK to select the default application to receive the scan, or press to select a different application, and then press OK. A preview image of the scan appears on your computer, where you can edit it. 6. Make any edits to the preview image, and then click Accept when you are finished.
Scan an original to a memory card or storage device
You can send the scanned image as a JPEG image to the memory card that is currently inserted or a storage device that is currently attached to the front USB port. This enables
38 Use the HP All-in-One features
you to use the photo print options to print borderless prints and album pages from the scanned image. NOTE: If the HP All-in-One is connected to a network, you can access the scanned image only if the card or device is being shared across the network. To save a scan to a memory card or storage device 1. Make sure your memory card is inserted into the appropriate slot on the HP All-inOne, or a storage device is connected to the front USB port. 2. Load your original print side down on the right front corner of the glass. 3. Press the Scan Menu button. 4. Press to highlight Scan to Memory Card, and then press OK. The HP All-in-One scans the image and saves the file to the memory card or storage device in the JPEG format.

4. Press any button to return to the Tools menu. TIP: You can also print a self-test report to see if ink cartridges might need to be replaced.
Replace the ink cartridges
Follow these instructions when you need to replace ink cartridges. NOTE: If you are installing ink cartridges in the HP All-in-One for the first time, be sure to use only the ink cartridges that came with the device. The ink in these cartridges is specially formulated to mix with the ink in the print head assembly at firsttime setup. If you do not already have replacement ink cartridges for the HP All-in-One, you can order them by clicking the Shop for HP Supplies icon on your computer. On a Windows computer this is located in the HP folder in the Start menu. For more information see www.hp.com/buy/supplies. To replace the ink cartridges 1. Make sure the HP All-in-One is turned on. 2. Open the ink cartridge door by lifting from the front center of the device, until the door locks into place.
3. Squeeze the bottom of the latch below the ink cartridge you want to replace, and then lift the latch. If you are replacing the black ink cartridge, lift the latch on the far left. If you are replacing one of the five color ink cartridges, such as yellow, light cyan (blue), cyan, light magenta (pink), or magenta, lift the appropriate latch in the center area.
Use the HP All-in-One features Ink cartridge latch for the black ink cartridge Ink cartridge latches for the color ink cartridges
4. Pull the ink cartridge toward you out of its slot to remove it.
5. Remove the new ink cartridge from its packaging, and then, holding it by the handle, push the ink cartridge into the empty slot. Match the color and pattern of the ink cartridge to the color and pattern on the print carriage.
6. Close the latch and make sure it is secure.
7. Repeat steps 3 through 6 for each ink cartridge you are replacing. 8. Close the ink cartridge door.

Clean the HP All-in-One

To ensure that your copies and scans remain clear, you might need to clean the glass and lid backing. You might also want to dust the exterior of the HP All-in-One. TIP: You can purchase an HP Cleaning Kit for Inkjet Printers and All-in-Ones (Q6260A) that provides everything needed to safely clean your HP device. For more information, go to: www.shopping.hp.com/accessories-store/printer.

Clean the glass

Glass that is dirty from fingerprints, smudges, hair, and dust on the main glass surface slows down performance and affects the accuracy of features such as Fit to Page. In addition to the main glass surface, you might also need to clean the small glass strip inside the automatic document feeder. Streaks can occur if the glass strip inside the automatic document feeder is dirty. To clean the glass 1. Turn off the HP All-in-One, and raise the lid. 2. Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass, since they can damage it. Do not place or spray liquid directly on the glass. The liquid might seep under the glass and damage the device.
3. Dry the glass with a dry, soft, lint-free cloth to prevent spotting. 4. Turn on the HP All-in-One.
Use the HP All-in-One features 44
To clean the glass strip inside the automatic document feeder 1. Turn off the HP All-in-One. 2. Lift the cover of the automatic document feeder.
3. Lift the automatic document feeder mechanism.
There is a glass strip under the automatic document feeder mechanism. 4. Clean the glass strip with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass, since they can damage it. Do not place or spray liquid directly on the glass. The liquid might seep under the glass and damage the device. 5. Lower the automatic document feeder mechanism, and then close the cover of the automatic document feeder. 6. Turn on the HP All-in-One.

Clean the lid backing

Minor debris can accumulate on the white document backing located underneath the lid of the HP All-in-One.
CAUTION: Do not use paper-based wipes, as these might scratch the backing. 4. If further cleaning is needed, repeat the previous steps using isopropyl (rubbing) alcohol, and wipe the backing thoroughly with a damp cloth to remove any residual alcohol. CAUTION: Be careful not to spill alcohol on the glass or exterior of the HP Allin-One, as this might damage the device.
To clean the lid backing 1. Turn off the HP All-in-One, and raise the lid. 2. Clean the white document backing with a soft cloth or sponge slightly moistened with a mild soap and warm water. Wash the backing gently to loosen debris. Do not scrub the backing. 3. Dry the backing with a dry, soft, lint-free cloth.
Troubleshooting and support
This chapter contains troubleshooting information for the HP All-in-One. Specific information is provided for installation and configuration issues, and some operational topics. For more troubleshooting information, see the onscreen Help that came with your software. This chapter also provides warranty and support information. For support contact information, see the inside back cover of this guide. Many issues are caused when the HP All-in-One is connected to the computer using a USB cable before the HP All-in-One software is installed on the computer. If you connected the HP All-in-One to your computer before the software installation screen prompts you to do so, you must follow these steps: Troubleshooting common setup issues 1. Disconnect the USB cable from the computer. 2. Uninstall the software (if you have already installed it). 3. Restart your computer. 4. Turn off the HP All-in-One, wait one minute, then turn it on. 5. Reinstall the HP All-in-One software. CAUTION: Do not connect the USB cable to the computer until prompted by the software installation screen.

Troubleshooting and support 60
Solution Make sure the HP All-in-One is connected to the port that is designated for fax and phone use. Also, make sure that the terminal adapter is set to the correct switch type for your country/region, if possible. NOTE: Some ISDN systems allow you to configure the ports for specific phone equipment. For example, you might have assigned one port for telephone and Group 3 fax and another port for multiple purposes. If you have problems when connected to the fax/phone port of your ISDN converter, try using the port designated for multiple purposes; it might be labeled "multi-combi" or something similar. For more information on how to set up the HP All-in-One with a PBX phone system or ISDN line, see Case C: Set up the HP All-in-One with a PBX phone system or an ISDN line on page 24. Try setting the Fax Speed to Medium (14400) or Slow (9600).
Cause: The HP All-in-One might be connected to a telephone wall jack that is set up for digital phones. Solution: Make sure you connect the HP All-in-One to an analog phone line or you will not be able to send or receive faxes. To check if your phone line is digital, connect a regular analog phone to the line and listen for a dial tone. If you do not hear a normal sounding dial tone, it might be a phone line set up for digital phones. Connect the HP All-in-One to an analog phone line and try sending or receiving a fax. Cause: The HP All-in-One shares the same phone line with a DSL service and the DSL modem might not be properly grounded. Solution: If the DSL modem is not properly grounded, it can create noise on the phone line. Phone lines with poor sound quality (noise) can cause faxing problems. You can check the sound quality of the phone line by plugging a phone into the telephone wall jack and listening for static or other noise. If you hear noise 1. Turn off your DSL modem and completely remove power for at least 15 minutes. 2. Turn the DSL modem back on. 3. Listen to the dial tone again. If the dial tone sounds clear (no noise or static), try sending or receiving a fax. NOTE: You might notice static on the phone line again in the future. If the HP All-in-One stops sending and receiving faxes, repeat this process. If the phone line is still noisy, contact your phone company. For information on turning your DSL modem off, contact your DSL provider for support. Cause: You are faxing over the Internet using an IP phone, and there was a problem with the transmission. Solution: Try resending your fax at a later time. Also, make sure your Internet service provider supports faxing over the Internet.

Cause: The Fax Speed setting is set too fast. Solution: You might need to send and receive faxes at a slower rate. Try setting the Fax Speed to Medium (14400) or Slow (9600) if you use one of the following: An Internet phone service A PBX system Fax over Internet Protocol (FoIP) An ISDN service
Chapter 5 If the problem persists, contact your Internet service provider.
The HP All-in-One cannot send faxes, but can receive faxes
Cause: The HP All-in-One is not set up properly for faxing. Solution: Follow the instructions provided in this guide to set up the HP All-in-One properly for faxing, based on the equipment and services you have on the same phone line as the HP Allin-One. Then, run a fax test to check the status of the HP All-in-One and to make sure you set it up properly. The HP All-in-One prints a report with the results of the test. If the test fails, review the report for information on how to fix the problem. Cause: The HP All-in-One might be dialing too fast or too soon. Solution: You might need to insert some pauses in the number sequence. For example, if you need to access an outside line before dialing the phone number, insert a pause following the access number. If your number is 95555555, and 9 accesses an outside line, you might insert pauses as follows: 9-555-5555. To enter a pause in the fax number you are typing, press the Space button repeatedly until a dash (-) appears on the display. If you are using a speed dial entry to send the fax, update the speed dial entry to include pauses in the number sequence. You can also send the fax using monitor dialing. This enables you to listen to the phone line as you dial. You can set the pace of your dialing and respond to prompts as you dial. Cause: The number you entered when sending the fax is not in the proper format. Solution: Check to see that the fax number you entered is correct and in the proper format. For example, you might need to dial a "9" prefix, depending on your phone system. If your phone line has a PBX system, make sure you are dialing the number for an outside line before dialing the fax number. Cause: The receiving fax machine is having problems. Solution: To check this, try calling the fax number from a telephone and listen for fax tones. If you cannot hear fax tones, the receiving fax might not be turned on or connected, or a voice mail service could be interfering with the recipient's phone line. You can also ask the recipient to check the receiving fax machine for any problems.

Troubleshooting and support 3. 4. 5. 6. 1. 2. 66
Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all the pieces of paper from the HP All-in-One, more paper jams are likely to occur. If the paper jam is cleared, proceed to step 5. If the paper jam is not cleared, do the following: a. Open the Two-sided printing accessory by pulling the tabs up. b. Remove any paper from inside the accessory. c. Close the Two-sided printing accessory by pressing the tabs down until they lock into place. Replace the Two-sided printing accessory. Gently push the accessory forward until it snaps into place. Turn on the HP All-in-One, and then press OK to continue the current job.
To clear a paper jam in the automatic document feeder CAUTION: Do not lift the lid of the HP All-in-One and try to remove the jammed document from the glass. You might damage your original document. Remove all originals from the document feeder tray. Lift the cover of the automatic document feeder.
Lift the automatic document feeder mechanism.
Gently pull out any paper that is jammed in the automatic document feeder mechanism. CAUTION: If the paper tears when you are removing it, check for torn pieces of paper that might remain inside the mechanism. If you do not remove all the pieces of paper from the automatic document feeder, more paper jams are likely to occur.
Lower the automatic document feeder mechanism, and then close the cover of the automatic document feeder. The cover clicks when it is completely closed.
Information on ink cartridges and the print head
The following tips help maintain HP ink cartridges and ensure consistent print quality. Install the ink cartridge on or before the install by date, which is printed on the ink cartridge package. Keep all ink cartridges in the original sealed packages until they are needed. Turn off the HP All-in-One by pressing the On button located on the device. Do not turn off the device by turning off a power strip or unplugging the power cord from the HP All-in-One. If you improperly turn off the HP All-in-One, the print head assembly might not return to the correct position. Store ink cartridges at room temperature (15.6-26.6 C or 60-78 F). HP recommends that you do not remove the ink cartridges from the HP All-in-One until you have replacement cartridges available to install. If you are transporting the HP All-in-One make sure you turn off the device by pressing the On button to power it down properly. Also, make sure you leave the ink cartridges installed. Doing these actions will prevent ink leaking from the print head assembly. Clean the print head (via the Printer Toolbox Software maintenance) when you notice a significant decrease in print quality.

Chapter 5 Do not clean the print head unnecessarily. This wastes ink and shortens the life of the cartridges. Handle ink cartridges carefully. Dropping, jarring, or rough handling during installation can cause temporary printing problems.

Support process

If you have a problem, follow these steps: 1. Check the documentation that came with the HP All-in-One. 2. Visit the HP online support Web site at www.hp.com/support. HP online support is available to all HP customers. It is the fastest source for up-to-date device information and expert assistance and includes the following features: Fast access to qualified online support specialists Software and driver updates for the HP All-in-One Valuable HP All-in-One and troubleshooting information for common problems Proactive device updates, support alerts, and HP newsgrams that are available when you register the HP All-in-One 3. Call HP support. Support options and availability vary by device, country/region, and language.
Troubleshooting and support 68

Technical information

The technical specifications and international regulatory information for the HP All-in-One are provided in this section.

System requirements

Software system requirements are located in the Readme file.

Product specifications

For product specifications, go to the HP Web site at www.hp.com/support. Paper specifications Input tray capacity: Plain paper sheets: Up to 100 (20 lb./75 gsm. paper) Output tray capacity: Plain paper sheets: Up to 50 (20 lb./75 gsm. paper) Photo tray capacity: 4 x 6 inch (10 x 15 cm) Photo paper: Up to 20 (145 lb /236 gsm paper) NOTE: For a complete list of supported media sizes, see the printer software. Physical specifications Height: 24.1cm (9.5inches) Width: 45 cm (17.7 inches) Depth: 44.3 cm (17.4 inches) Weight: 11 kg (24.3 lbs) Power specifications Power consumption: 32.5 W (Peak) 20.1 W (Average) Input voltage: AC 100 to 240 V ~1A 5060 Hz Output voltage: DC 32 V===1560mA NOTE: Use only with the power adapter supplied by HP. Environmental specifications Recommended operating temperature range: 15 to 32 C (59 to 90 F) Allowable operating temperature range: 5 to 40 C (41 to 104 F) Humidity: 20% to 80% RH non-condensing Non-operating (Storage) temperature range: 20 to 60 C (4 to 140 F) In the presence of high electromagnetic fields, it is possible the output from the HP All-in-One may be slightly distorted HP recommends using a USB cable less than or equal to 3 m (10 feet) in length to minimize injected noise due to potential high electromagnetic fields

Energy Star notice

This product is designed to reduce power consumption and save natural resources without compromising product performance. It has been designed to reduce total energy consumption both during operation and when the device is not active. This product qualifies for ENERGY STAR which is a voluntary program established to encourage the development of energy-efficient office products.

Chapter 6 ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency. For more information on ENERGY STAR guidelines, go to the following Web site: www.energystar.gov

Ink cartridge yield

Ink from the cartridges is used in the printing process in a number of different ways, including in the initialization process, which prepares the device and cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it is used. For more information, see www.hp.com/go/inkusage. Visit www.hp.com/pageyield for more information on estimated cartridge yields.

Regulatory notices

The HP All-in-One meets product requirements from regulatory agencies in your country/region. For a complete listing of regulatory notices, see the onscreen Help. Regulatory model identification number For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is SDGOB-0713. This regulatory number should not be confused with the marketing name (HP Photosmart C7200 All-in-One series, etc.) or product numbers (CC567A, etc.).
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Warranty

Warranty Technical information

Chapter 6

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