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Lenovo 3000 N Manual

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Lenovo 3000 N - Service And Troubleshooting Guide Laptop & Notebook, size: 869 KB
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Lenovo 3000 NLenovo N200 0769 - Celeron 2 GHz - 15.4″ - 1 GB Ram - 80 GB HDD

1280 x 800 - Widescreen - Lenovo - Windows Vista - Touchpad - With DVD Drive - Intel CPU - Notebook - 80 GB disk

The Lenovo N Series offers stylish and functional widescreen notebooks combined with popular features at a great price. These notebooks are designed specifically to meet the needs of growing small businesses, and come with software and multimedia tools that make them useful at home, too. The Lenovo N200 provides outstanding performance and usability with the latest Intel processor technology.
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Video review

Lenovo 3000 N100 Notebook PC


User reviews and opinions

Comments to date: 6. Page 1 of 1. Average Rating:
wieslaw 3:22am on Monday, August 23rd, 2010 
Great Laptop with some tweaking! The laptop was initially a bit slow, but after some adjustments like removing crappy Norton Anti Virus. worst laptop ever This laptop has been a disaster since I got it 10 months ago. It is incredibly slow to start up.
paste 7:31am on Monday, July 26th, 2010 
I own a Lenovo 3000 N100 and use it daily for personal use. Built in webcam. fingerprint recognition that works, good customer support.
rayerta 10:32pm on Wednesday, July 7th, 2010 
Good value for money if you shop around! Mine was only £460 with a 120 GB drive and 2 GB of Memory. After taking new Lenovo 3000 N100 Laptop from showroom, I hardly could use it for 2 hours. Low price Tiny speakers, Parts used from other makes
albacor 11:22am on Monday, July 5th, 2010 
Not recommended Very small tracking pad, not friendly keyboard, low quality speaker and microphone, relatively slow (with 2MB RAM).
OMRebel 9:31pm on Tuesday, May 4th, 2010 
lots of ports, good graphics, good value for the price terrible speakers, mediocre battery life, well-meaning but annoying software
gna9 2:45am on Friday, April 23rd, 2010 
Has lots of nice features Including an sd card reader that wasnt mentioned. Well built, More processing power then I will ever need.

Comments posted on are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.




Do not drop, bump, scratch, twist, hit, vibrate, push or place heavy objects on your computer, display, or external devices.
Use a quality carrying case that provides adequate cushion and protection. Do not pack your computer in a tightly packed suitcase or bag.
Place liquids away from your computer to avoid spills, and keep your computer away from water to avoid the danger of electrical shock.
Chapter 1. Finding information
This guide and other publications
Setup Instructions helps you to unpack your computer and get started. It includes a few tips for first-time users, and introduces software preinstalled by Lenovo. This Service and Troubleshooting Guide provides information about caring for your computer, basic troubleshooting information, some recovery procedures, help and service information, and warranty information for your computer. The troubleshooting information in this Guide applies only to problems that might prevent you from accessing the comprehensive help and information portal, called Lenovo CareSM, preinstalled on your computer. Access Help is a comprehensive online manual that provides answers to most of your questions about your computer, helps you to configure preinstalled features and tools, or solve problems. To open Access Help, click Start, move the pointer to All Programs; then to Lenovo Care. Click Access Help. Lenovo Care provides an easy access to software tools and key Lenovo sites, eliminating the need to carry other reference manuals around. To open Lenovo Care, press the Lenovo Care button on your keyboard. For more information about using the Lenovo Care button, see Finding information with the Lenovo Care button on page 2. Safety and Warranty Guide includes general safety instructions and complete Lenovo Statement of Limited Warranty. Regulatory Notice supplements this Guide. Read it before you use the wireless features of your computer. Your computer complies with the radio frequency and safety standards of any country or region in which it has been approved for wireless use. You are requested to install and use your computer in strict accordance with the local RF regulations.
Finding information with the Lenovo Care button
The Lenovo Care button can help you in many situations when your computer is working normally, and even when it is not. Press the Lenovo Care button to open the Lenovo Care and get access to informative illustrations and easy-to-follow instructions for getting started and staying productive. You can also use the Lenovo Care button to interrupt the startup sequence of your computer and start the Rescue and Recovery workspace, which runs independently of the Windows operating system and is hidden from it.

Chapter 2. Caring for your computer
Though your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following these important tips, you will get the most use and enjoyment out of your computer. Important tips: Be careful about where and how you work v Do not leave the base of your computer, or any other part that becomes hot during operation, in contact with your lap or any part of your body for an extended period when the computer is functioning or when the battery is charging. Your computer dissipates some heat during normal operation. This heat is a function of the level of system activity and battery charge level. Extended contact with your body, even through clothing, could cause discomfort or, eventually, a skin burn. v When the ac adapter is connected to an electrical outlet and your computer, it generates heat. Do not place the adapter in contact with any part of your body while using it. Never use the ac adapter to warm your body. Extended contact with your body, even through clothing, may cause a skin burn. v Route the cables of an ac adapter, a mouse, a keyboard, a printer, or any other electronic device, or any communication lines, so that they cannot be pinched by your machine or other objects, walked on, tripped over, or in any way be subjected to treatment that could disturb the operation of your computer. Applying strong force to the cables may damage or break them. v Place liquids away from your computer to avoid spills, and keep your computer away from water (to avoid the danger of electrical shock). v Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic bags. v Keep your computer away from magnets, activated cellular phones, electrical appliances, or speakers (within 13 cm/5 in). v Avoid subjecting your computer to extreme temperatures (below 5C/41F or above 35C/95F). Be gentle with your computer v Avoid placing any objects (including paper) between the display and the keyboard or under the keyboard.

Caring for your computer

v Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects on your computer, display, or external devices. v Your computer display is designed to be opened and used at an angle slightly greater than 90 degrees. Do not open the display beyond 135 degrees, as this might damage the computer hinge. Carry your computer properly v Before moving your computer, be sure to remove any media, turn off attached devices, and disconnect cords and cables. v Be sure your computer is in standby or hibernation mode, or turned off, before moving it. This will prevent damage to the hard disk drive and data loss. v When picking up your open computer, hold it by the bottom. Do not pick up or hold your computer by the display. v Use a quality carrying case that provides adequate cushion and protection. Do not pack your computer in a tightly packed suitcase or bag. Handle storage media and drives properly v If your computer comes with an optical drive such as CD, DVD, or CD-RW/DVD drive, do not touch the surface of a disc or the lens on the tray. v Wait until you hear the CD or DVD click into the center pivot of an optical drive such as CD, DVD, or CD-RW/DVD drive before closing the tray. v When installing your hard disk, diskette, CD, DVD, or CD-RW/DVD drive, follow the instructions shipped with your hardware, and apply pressure only where needed on the device. Take care in setting passwords v Remember your passwords. If you forget a supervisor or hard disk password, Lenovo authorized service provider will not reset it, and you might have to replace your system board or hard disk drive. Other important tips v Your computer modem might use only an analog telephone network, or public-switched telephone network (PSTN). Do not connect the modem to a PBX (private branch exchange) or any other digital telephone extension line because this could damage your modem. Analog phone lines are often used in homes, while digital phone lines are often used in hotels or office buildings. If you are not sure which kind of phone line you are using, contact your telephone company. v Your computer might have both an Ethernet connector and a modem connector. If so, be sure to connect your communication cable to the correct one, so your connector is not damaged.

v Register your Lenovo products with Lenovo (refer to the Web page: This can help authorities return your computer to you if it is lost or stolen. Registering your computer also enables Lenovo to notify you about possible technical information and upgrades. v Only an authorized Lenovo repair technician should disassemble and repair your computer. v Do not modify or tape the latches to keep the display open or closed. v Take care not to turn your computer over while the ac adapter is plugged in. This could break the adapter plug. v Store your external and removable hard disk, diskette, CD, DVD, and CD-RW/DVD drives in the appropriate containers or packaging when they are not being used. v Before you install any of the following devices, touch a metal table or a grounded metal object. This action reduces any static electricity from your body. The static electricity could damage the device. Memory Card, such as SD Card, Memory Stick, MultiMediaCard, xD-Picture Card, and Memory Stick Pro card. Memory module Cleaning the cover of your computer Occasionally clean your computer as follows: 1. Prepare a mixture of a gentle kitchen-use detergent (one that does not contain abrasive powder or strong chemicals such as acid or alkaline). Use 5 parts water to 1 part detergent. 2. Absorb the diluted detergent into a sponge. 3. Squeeze excess liquid from the sponge. 4. Wipe the cover with the sponge, using a circular motion and taking care not to let any excess liquid drip. 5. Wipe the surface to remove the detergent. 6. Rinse the sponge with clean running water. 7. Wipe the cover with the clean sponge. 8. Wipe the surface again with a dry, soft lint-free cloth. 9. Wait for the surface to dry completely and remove any cloth fibers from the computer surface. Cleaning your computer keyboard 1. Absorb some isopropyl rubbing alcohol on a soft, dust-free cloth.
2. Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe several keys at a time, the cloth may hook onto an adjacent key and possibly damage it. Make sure that no liquid drips onto or between the keys. 3. Allow to dry. 4. To remove any crumbs and dust from beneath the keys, you can use a camera blower with a brush or cool air from a hair drier. Note: Avoid spraying cleaner directly on the display or the keyboard. Cleaning your computer display 1. Gently wipe the display with a dry, soft lint-free cloth. If you see a scratchlike mark on your display, it might be a stain transferred from the keyboard when the cover was pressed from the outside. 2. Wipe or dust the stain gently with a soft, dry cloth. 3. If the stain remains, moisten a soft, lint-free cloth with water or a 50-50 mixture of isopropyl alcohol and water that does not contain impurities. 4. Wring out as much of the liquid as you can. 5. Wipe the display again; do not let any liquid drip into the computer. 6. Be sure to dry the display before closing it. Care for the fingerprint reader The following actions could damage the fingerprint reader (in some models) or cause it not to work properly: v Scratching the surface of the reader with a hard, pointed object. v Scraping the surface of the reader with your nail or anything hard. v Using or touching the reader with a dirty finger. If you notice any of the following conditions, gently clean the surface of the reader with a dry, soft, lint-free cloth: v The surface of the reader is dirty or stained. v The surface of the reader is wet. v The reader often fails to enroll or authenticate your fingerprint.

Computer screen problems

Problem: Solution: The screen is blank. Press Fn+F7 to bring up the image. Note: If you use the Fn+F7 key combination to apply a presentation scheme, press Fn+F7 at least three times in three seconds, and the image is displayed on the computer screen.If you are using the ac adapter, or using the battery, and the battery status indicator is on (is green), press Fn+F11 to make the screen brighter. If the problem persists, do the Solution in the following problem The screen is unreadable of distorted."
Problem: Solution: The screen is unreadable or distorted. Make sure that: v The display device driver is installed correctly. v The screen resolution and color quality are correctly set. v The monitor type is correct. To check these settings, do as follows: Right-click the desktop to open the Display Properties window. 1. Click the Settings tab. 2. Check whether the screen resolution and color quality are correctly set. 3. Click Advanced. 4. Click the Adapter tab. 5. Make sure that the device driver name is shown in the adapter information window. Note: The device driver name depends on the video chip that has been installed on your computer. 6. Click the Properties button. Check the Device status box and make sure the device is working properly. If not, click the Troubleshoot button. 7. Click the Monitor tab. 8. Make sure the information is correct. 9. Click the Properties button. Check the Device status box and make sure the device is working properly. If not, click the Troubleshoot button.
Incorrect characters appear on the screen. Did you install the operating system or application program correctly? If they are installed and configured correctly, have the computer serviced.
Missing, discolored, or bright dots appear on the screen every time you turn on your computer. This is an intrinsic characteristic of the TFT technology. Your computers display contains multiple thin-film transistors (TFTs). A small number of missing, discolored, or bright dots on the screen might exist all the time.


A message, Unable to create overlay window, appears when you try to start DVD playback. or You get poor or no playback while running video playback, DVD playback, or game applications. Do either of the following: v If you are using 32-bit color mode, change the color depth to 16-bit mode. v If you are using a desktop size of 12801024 or larger, reduce the desktop size and the color depth.
Solving computer problems Battery problems
Problem: Solution: The battery cannot be fully charged by the power-off method in the standard charge time for your computer. For details, see the Battery and power category in Troubleshooting under the Problem solving section in Access Help.
Your computer shuts down before the battery status indicator shows empty. or Your computer operates after the battery status indicator shows empty. Discharge and recharge the battery.

Restoring factory contents
Instead of providing a recovery CD or a Windows CD with your computer, Lenovo provides simpler methods of accomplishing the tasks typically associated with these CDs. The files and programs for these alternative methods are on your hard disk, which eliminates having to locate misplaced CDs and problems associated with using an incorrect CD version. The complete backup of all the files and programs that Lenovo preinstalled on your computer resides in a hidden protected area, or partition, of the hard disk. Although hidden, the backups in the partition consume hard disk space. Therefore, when checking the capacity of your hard disk according to Windows, you might note that the total capacity of the disk appears to be smaller than anticipated. This discrepancy is explained by the contents of the hidden partition. The Product Recovery Program contained within this area enables you to restore the complete contents of your hard disk to the same state as it was when originally shipped from the factory. Note: The recovery process might take a couple of hours. To recover the hard disk to its original contents, do the following:

Recovery options

Attention: All of the files on the primary hard disk partition (usually drive C) will be lost in the recovery process. However, before any data is overwritten, you will be given the opportunity to save one or more files to other media. 1. If possible, save all your files and shut down your operating system. 2. Turn off your computer for at least 5 seconds. 3. Select the On position of the wireless radio switch on your computer. Note: If you forget to select the On position of the wireless radio switch, your wireless network card will not be recognized, and the wireless card driver will not be included in your system. 4. Turn on your computer. Watch the display carefully while your PC starts. While the initial screen is displayed, press the Lenovo Care button. The Rescue and Recovery workspace opens. 5. Click Restore your system, select Restore my hard drive to the original factory state, and follow the instructions on the screen.

Recovering data

If you performed a backup operation using the Rescue and Recovery program, you also have one or more backups stored that reflect the contents of the hard disk as it existed at various points in time. These backups might be stored on your hard disk, or a network drive, or on removable media, depending on the options you selected during the backup operation. You can use either the Rescue and Recovery program or the Rescue and Recovery workspace to restore the contents of the hard disk to an earlier state using any of the stored backups. The Rescue and Recovery workspace runs independently of the Windows operating system. Therefore, you can start it by pressing the Lenovo Care button when prompted during startup. After the Rescue and Recovery workspace opens you can perform a recovery operation, even if you are unable to start Windows.

Chapter 5. Upgrading and replacing devices

Replacing the battery

Important Read Safety and Warranty Guide before replacing the battery. 1. Turn off the computer, or enter hibernation mode. Then disconnect the ac adapter and all cables from the computer. Note: If you are using a PC Card, the computer might not be able to enter hibernation mode. If this happens, turn off the computer. 2. Close the computer display, and turn the computer over. 3. Unlock the battery latch 1 by sliding it to the unlocked position.
4. Unlock the battery latch 2 by sliding it to the unlocked position, and while holding it in the position remove the battery 3.
5. Install a new battery.
6. Make sure that the battery latch is in the locked position.
7. Turn the computer over again. Connect the ac adapter and cables to the computer.
Upgrading the hard disk drive Upgrading the hard disk drive
Important Read Safety and Warranty Guide before replacing the hard disk drive. You can increase the storage capacity of your computer by replacing the hard disk drive with one of greater capacity. You can purchase a new hard disk drive from your Lenovo reseller or a marketing representative. Notes: 1. Replace the hard disk drive only if you upgrade it or have it repaired. The connectors and bay of the hard disk drive were not designed for frequent changes, or drive swapping. 2. The Rescue and Recovery workspace and the Product Recovery program are not included on an optional hard disk drive.
Attention Handling a hard disk drive v Do not drop the drive or subject it to physical shocks. Put the drive on a material, such as soft cloth, that absorbs the physical shock. v Do not apply pressure to the cover of the drive. v Do not touch the connector. The drive is very sensitive. Incorrect handling can cause damage and permanent loss of data on the hard disk. Before removing the hard disk drive, make a backup copy of all the information on the hard disk, and then turn the computer off. Never remove the drive while the system is operating, in standby mode, or in hibernation mode. To replace the hard disk drive, do the following: 1. Turn off the computer; then disconnect the ac adapter and all cables from the computer. 2. Close the computer display, and turn the computer over. 3. Remove the battery. 4. Remove two screws 1 , and remove the hard disk cover 2.
Upgrading the hard disk drive
5. Slide the hard disk drive toward the side of the computer to disconnect it, then pull out the tab to remove the drive.
6. Place a new hard disk drive into the hard disk drive bay, then connect it firmly.
7. Align the front side of the hard disk cover 1 , reinstall the cover 2 , and tighten the screws 3.
8. Reinstall the battery. 9. Turn the computer over again. Connect the ac adapter and cables to the computer.

v v v v v

To determine if your machine is in warranty and when the warranty expires, go to, and click Warranty, then follow the instructions on the screen. Refer to your Lenovo hardware warranty for a full explanation of Lenovo warranty terms. Be sure to retain your proof of purchase to obtain warranty service. If possible, be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem. Please ensure that you have downloaded the most current drivers and system updates, run diagnostics, and recorded information before you call. When calling for technical assistance, please have the following information available: v Machine Type and Model v Serial numbers of your computer, monitor, and other components, or your proof of purchase v Description of the problem v Exact wording of any error messages v Hardware and software configuration information for your system The telephone numbers for your Customer Support Center location are located in the Worldwide telephone list section of this guide. Note: Telephone numbers are subject to change without notice. For the latest list of Customer Support Center telephone numbers and hours of
operation, visit the Support Web site at phone. If the number for your country or region is not listed, contact your Lenovo reseller or Lenovo marketing representative.
Getting help around the world
If you travel with your computer or relocate it to a country where your Lenovo machine type is sold, your computer might be eligible for International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period. Service will be performed by service providers authorized to perform warranty service. Service methods and procedures vary by country, and some services might not be available in all countries. International Warranty Service is delivered through the method of service (such as depot, carry-in, or on-site service) that is provided in the servicing country. Service centers in certain countries might not be able to service all models of a particular machine type. In some countries, fees and restrictions might apply at the time of service. To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available, go to, click Warranty, and follow the instructions on the screen.
Appendix A. Warranty information

Warranty Information

This Appendix provides information regarding the warranty period and type of warranty service applicable to your Machine in your country or region. For the terms and conditions of the Statement of Limited Warranty that applies to your Machine, refer to Chapter 2, Warranty Information in the Safety and Warranty Guide included with your Machine.

be returned to you at Lenovos expense, unless your Service Provider specifies otherwise. You are responsible for the subsequent installation and verification of the Machine. 5. CRU and On-site Service This type of Warranty Service is a combination of Type 1 and Type 2 (see above). 6. CRU and Courier or Depot Service This type of Warranty Service is a combination of Type 1 and Type 3 (see above). 7. CRU and Customer Carry-In or Mail-In Service This type of Warranty Service is a combination of Type 1 and Type 4 (see above). When a 5, 6 or 7 type of warranty service is listed, your Service Provider will determine which type of warranty service is appropriate for the repair. * This type of service is called Lenovo EasyServ or EasyServ in some countries. To obtain warranty service contact a Service Provider. In Canada or the United States, call 1-800-IBM-SERV (426-7378). In other countries, see the telephone numbers below.

Worldwide telephone list

Phone numbers are subject to change without notice. For the most current phone numbers, go to
Country or Region Africa Telephone Number Africa: +44 (0)1475-555-055 South Africa: +27-11-3028888 and 0800110756 Central Africa: Contact the nearest IBM Business Partner 0800-288-5366 (Spanish) 1300-880-917 (English) 01-24592-5901 01-211-454-610 (German) 02-210-9820 (Dutch) 02-210-9800 (French) warranty service and support: 02-225-3611 0800-0189 (Spanish) Sao Paulo region: (11) 3889-8986 Toll free outside Sao Paulo region: 0800-701-4815 (Brazilian Portuguese)
Argentina Australia Austria Belgium

Bolivia Brazil

Country or Region Brunei Canada Chile China (Hong Kong S.A.R.) China (Macau S.A.R.) Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador El Salvador Estonia Finland France
Telephone Number 801-1041 1-800-565-3344 (English, French) In Toronto only call: 416-383-3344 1-230-020-1103 (Spanish) Notebooks: 852-2516-3919 Desktops: 800-938-008 Notebooks: 0800-689 Desktops: 0800-686 1-800-952-0466 (Spanish) Toll free: 0-800-011-1029 (Spanish) 0800-0426 +357-22-841100 +420-2-7213-1316 4520-8200 warranty service and support: 7010-5150 (Danish) Toll Free: 1-866-434-2080 (Spanish) 1-800-426911 (Spanish) 800-6264 (Spanish) +386-61-1796-699 09-459-6960 warranty service and support: +358-800-1-4260 (Finnish) 0238-557-450 warranty service and support: software 0810-631-020 hardware 0810-631-213 (French) 07032-15-49201 warranty service and support: 01805-25-35-58 (German) +30-210-680-1700 1800-624-0051 (Spanish) Tegucigalpa & San Pedro Sula: 232-4222 San Pedro Sula: 552-2234 (Spanish) +36-1-382-5720 1800-425-6666 or +91-80-2678-8970 (English)


Size v 14.1 inch display model Width: 339 mm Depth: 257 mm or 277 mm Height: 30.3 to 37.7 mm v 15.0 inch display model Width: 332 mm Depth: 269 mm Height: 28.1 to 33 mm v 15.4 inch display model Width: 360 mm Depth: 267 mm or 287 mm Height: 31.4 to 38.6 mm Environment v Maximum altitude without pressurization: 3048 m (10000 ft) v Temperature At altitudes up to 2438 m (8000 ft) - Operating with no diskette: 5 to 35C (41 to 95F) - Operating with a diskette: 10 to 35C (50 to 95F) - Not operating: 5 to 43C (41 to 109F) At altitudes above 2438 m (8000 ft) - Maximum operating temperature, 31.3C (88 F) Note: When you charge the battery pack, its temperature must be at least 10C (50F).
v Relative humidity: Operating with no disc in the drive: 8% to 95% Operating with a disc in the drive: 8% to 80% Heat output v 90 W (307 Btu/hour) maximum for Discrete Graphics Models v 65 W (222 Btu/hour) maximum for Integrated Graphics Models Power source (ac adapter) v Sine-wave input at 50 to 60 Hz v Input rating of the ac adapter: 100-240 V ac, 50 to 60 Hz Battery pack v Lithium-ion (Li-Ion) battery pack Nominal voltage: 10.8 V dc Capacity: 4.4 AH, 4.8 AH or 6.6 AH, depending on the model Battery life v For percentage of battery power remaining, see Power Meter on the task tray.

Appendix D. Notices

Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead. However, it is the users responsibility to evaluate and verify the operation of any other product, program, or service. Lenovo may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to: Lenovo (United States), Inc. 500 Park Offices Drive, Hwy. 54 Research Triangle Park, NC 27709 U.S.A. Attention: Lenovo Director of Licensing LENOVO GROUP LTD. PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you. This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice. The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications or warranties. Nothing in this document shall operate as an express or implied license or

indemnity under the intellectual property rights of Lenovo or third parties. All information contained in this document was obtained in specific environments and is presented as an illustration. The result obtained in other operating environments may vary. Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk. Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.

Television output notice

The following notice applies to models that have the factory-installed television-output feature. This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.
Electronic emissions notices
The following information refers to Lenovo 3000 C200, machine type 8922, and Lenovo 3000 N100, machine type 0689 and 0768.
Federal Communications Commission (FCC) Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, used, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee the interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: v Reorient or relocate the receiving antenna. v Increase the separation between the equipment and receiver. v Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. v Consult an authorized dealer or service representative for help.

Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Proper cables and connectors are available from Lenovo authorized dealers. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables or connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the users authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Responsible party: Lenovo (United States) Inc. One Manhattanville Road Purchase, New York 10577 Telephone: (919) 254-0532
Industry Canada Class B emission compliance statement
This Class B digital apparatus complies with Canadian ICES-003.
Avis de conformit la rglementation dIndustrie Canada
Cet appareil numrique de la classe B est conforme la norme NMB-003 du Canada.
European Union EMC Directive conformance statement
This product is in conformity with the protection requirements of EU Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot accept responsibility
for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-Lenovo option cards. This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to CISPR 22/European Standard EN 55022. The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices. Properly shielded and grounded cables and connectors must be used in order to reduce the potential for causing interference to radio and TV communications and to other electrical or electronic equipment. Such cables and connectors are available from Lenovo authorized dealers. Lenovo cannot accept responsibility for any interference caused by using other than recommended cables and connectors.
Important information for the European Directive 2002/96/EC
Notice : This mark applies only to countries within the European Union (EU) and Norway. This appliance is labelled in accordance with European Directive 2002/96/EC concerning waste electrical and electronic equipment (WEEE). The Directive determines the framework for the return and recycling of used appliances as applicable throughout the European Union. This label is applied to various products to indicate that the product is not to be thrown away, but rather reclaimed upon end of life per this Directive. Remarque : Cette tiquette concerne uniquement les pays de lUnion europenne et la Norvge. Cet appareil porte une tiquette lie aux dispositions de la Directive 2002/96/CE du Conseil Europen relative aux dchets dquipements lectriques et lectroniques (DEEE). Cette directive dtermine les dispositions gnrales, applicables dans lUnion europenne, pour la rcupration et le recyclage des quipements utiliss. Cette tiquette est appose diffrents produits pour signaler quils ne doivent pas tre jets mais rcuprs, selon les dispositions nonces dans la directive.

IBM Lotus Software Offer

About the offer: As a qualifying Lenovo computer customer, you are receiving a single, limited license for the Lotus Notes standalone client and a single license for the Lotus SmartSuite software. These licenses entitle you to install and use this software on your new Lenovo computer using one of the following options: v Media for this software is not included in this offer. If you do not already have the appropriate Lotus Notes Client or Lotus SmartSuite software media, you can order a CD and install the software onto your computer. For more information, see To order a CD on page 50. v If you already have a licensed copy of the software, you are entitled to make and use one additional copy of the software you have. About IBM Lotus Notes: With your standalone, limited use Notes client, you can integrate your most valuable messaging, collaborative and personal information management (PIM) resources like e-mail, calendar, to-do list allowing you to access them while connected to or disconnected from your network. The standalone license does not include the right to access any IBM Lotus Domino servers; however this stand-alone license may be upgraded to a full Notes license at a reduced price. For more information visit About IBM Lotus SmartSuite: Lotus SmartSuite contains powerful applications with timesaving features that give you a head start on your work and guide you through individual tasks. v Lotus Word Pro Word Processor v Lotus 1-2-3 Spreadsheet v Lotus Freelance Graphics Presentation Graphics v Lotus Approach Database v Lotus Organizer Time, Contact, and Information Manager v Lotus FastSite Web Publisher v Lotus SmartCenter Internet Information Manager Customer Support: For support information and phone numbers to help with initial installation of software, visit To purchase technical support beyond this initial installation support, visit
International Program License Agreement:The software licensed to you under this offer does not include software upgrades or technical support, and is subject to the terms and conditions of the IBM International Program License Agreement (IPLA) that accompanies the software. Your use of the Lotus SmartSuite and Lotus Notes programs described in this offer constitutes acceptance of the terms of this Offer and the IPLA. For further information regarding the IBM IPLA, visit These programs are not for resale. Proof of Entitlement: The proof of purchase for your qualifying Lenovo computer, as well as this Offer document, should be retained as your proof of entitlement. Purchasing Upgrades, Additional Licenses and Technical Support Software upgrades and technical support are available for a fee through IBMs Passport Advantage Program. For information about purchasing additional licenses for Notes, SmartSuite, or other Lotus products, visit or To order a CD: Important: Pursuant to this Offer, you may order one CD media per license. You will need to provide the 7 digit serial number of the new Lenovo computer that you purchased. The CD is provided at no charge; however, applicable shipping, duties and taxes may be imposed by local jurisdictions. Please allow 10 to 20 business days from receipt of your request for delivery. In U. S. Or Canada: Call 800-690-3899 In Latin American Countries: Via the Internet: Mail address: IBM - Lotus Notes and SmartSuite Program Modus Media International 501 Innovation Avenue Morrisville, NC, USA 27560 Fax: 919-405-4495 To inquire about an order, contact: In European Countries: Via the Internet: Mail address: IBM - Lotus Notes and SmartSuite Program P.O. Box 3118 Cumbernauld, Scotland, G68 9JX To inquire about an order, contact:

In Asia Pacific Countries: Via the Internet: Mail address: IBM - Lotus Notes and SmartSuite Program Modus Media International eFulfillment Solution Center 750 Chai Chee Road #03-10/14, Technopark at Chai Chee, Singapore 469000 Fax: +5830 To inquire about an order, contact:


The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Lenovo Care Rescue and Recovery ThinkVantage The following terms are trademarks of International Business Machines Corporation in the United States, other countries, or both: IBM Lotus Lotus 1-2-3 Lotus Approach Lotus FastSite Lotus Freelance Graphics Lotus Notes Lotus Organizer Lotus SmartCenter Lotus SmartSuite Lotus Word Pro Microsoft, and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both. Other company, product, or service names may be trademarks or service marks of others.
Access Help 1, 8, 10, 19, 39
password problems 14 setting 4 PC-Doctor for Windows 10 problems battery 17 computer screen 15 diagnosing 10 fingerprint reader 18 hard disk 17 hibernation 14 keyboard 14 password 14 power management 14 standby 14 startup 17 troubleshooting 10
battery problems 17 replacing 21 boot priority order list 18
carrying the computer 4 cleaning the computer 7 computer screen 15 Customer Replaceable Unit (CRU) parts list 39

diagnosing problems 10

environment 3 error messages 10 errors without messages 13
recovering preinstalled software 19 replacing, battery 21 Rescue and Recovery 19
features 41 fingerprint reader 41 authentication problems 18 care 6
specifications 42 standby problems 14 startup problem 17 storage device upgrading 23, 25
hard disk problems 17 upgrading 23, 25 help and service 29 around the world 31 by telephone 29 by Web 29 hibernation problems 14
telephone, help by 29 tips, important 3 troubleshooting 10

Web, help by 29

important tips 3

keyboard problems 14

Lenovo Care 39 button 1, 17, 19, 25, 41 Copyright Lenovo 2006

Part Number: 41W7817

Printed in China

(1P) P/N: 41W7817


Technical specifications

System TypeNotebook
Built-in DevicesStereo speakers, wireless LAN antenna
Embedded SecurityTrusted Platform Module (TPM) Security Chip
Width14.2 in
Depth10.5 in
Height1.5 in
Weight6 lbs
ProcessorIntel Celeron 550 / 2 GHz
64-bit ComputingYes
Data Bus Speed533 MHz
FeaturesExecute Disable Bit capability, Intel 64 Technology
Chipset TypeMobile Intel GM965 Express
Cache Memory
TypeL2 cache
Installed Size1 MB
Installed Size1 GB / 4 GB (max)
TechnologyDDR2 SDRAM - 667 MHz
Memory Specification CompliancePC2-5300
Form FactorSO DIMM 200-pin
Configuration Features1 x 1 GB
Storage Controller
TypeSerial ATA/IDE
Serial ATA InterfaceSerial ATA-300
Hard Drive80 GB - Serial ATA-150 - 5400 rpm
Optical Storage
TypeCD-RW / DVD-ROM combo - integrated
Read Speed24x (CD) / 8x (DVD)
Write Speed24x
Rewrite Speed24x
Card Reader
Type5 in 1 card reader
Supported Flash Memory CardsSD Memory Card, Memory Stick, Memory Stick PRO, MultiMediaCard, xD-Picture Card
Display Type15.4" TFT
Max Resolution1280 x 800 ( WXGA )
Widescreen DisplayYes
Color Support24-bit (16.7 million colors)
FeaturesVibrantView, glossy
Graphics Processor / VendorIntel GMA X3100 Dynamic Video Memory Technology 4.0
Audio OutputSound card
Audio CodecRealtek ALC861VD
Compliant StandardsHigh Definition Audio
Audio InputStereo microphone
Input Device(s)
TypeKeyboard, touchpad
ModemFax / modem
Max Transfer Rate56 Kbps
Protocols & SpecificationsITU V.90
FeaturesV.92 upgradable
NetworkingNetwork adapter
Wireless LAN SupportedYes
Wireless NICLenovo 11b/g
Data Link ProtocolEthernet, Fast Ethernet, IEEE 802.11b, IEEE 802.11g
Compliant StandardsIEEE 802.11b, IEEE 802.11g
Expansion / Connectivity
Expansion Slots Total (Free)2 ( 1 ) x memory - SO DIMM 200-pin 1 ( 1 ) x ExpressCard/54
Interfaces1 x display / video - VGA - 15 pin HD D-Sub (HD-15) 1 x microphone - input - mini-phone 3.5 mm 1 x headphones - output - mini-phone stereo 3.5 mm 1 x IEEE 1394 (FireWire) - 4 pin FireWire 1 x modem - phone line - RJ-11 1 x network - Ethernet 10Base-T/100Base-TX - RJ-45 4 x Hi-Speed USB - 4 pin USB Type A
FeaturesSecurity lock slot (cable lock sold separately), administrator password, hard drive password, power-on password
Compliant StandardsCE, MPR II, BSMI, VCCI Class B ITE, CISPR 22 Class B, NOM, SASO, IEC 60950, UL 60950, FCC Part 15 B, CER, CCC, RoHS, ACA, CSA C22.2 No. 950
Power DeviceExternal
Voltage RequiredAC 120/230 V ( 50/60 Hz )
Technology6-cell lithium ion
Installed Qty1 / 1 (max)
Run Time (Up To)3.5 hour(s)
Operating System / Software
OS ProvidedMicrosoft Windows Vista Business
Microsoft Office PreloadedIncludes a pre-loaded image of select Microsoft Office 2010 suites. Purchase an Office 2010 Product Key Card or disc to activate preloaded software on this PC.
SoftwareEarthLink, ThinkVantage Access Connections, Diskeeper Home Edition, Norton Internet Security (90 days subscription), Corel WordPerfect Office 12, ThinkVantage Rescue and Recovery, Adobe Reader, ThinkVantage System Update, Google Picasa, Lenovo Care, Lenovo Password Manager, Corel Small Business Center, QuickBooks Financial Center, Windows Live Search, Windows Live Toolbar, Network Magic
Environmental Standards
ENERGY STAR QualifiedYes
Manufacturer Warranty
Service & Support1 year warranty
Service & Support DetailsLimited warranty - parts and labor - 1 year - pick-up and return
Universal Product Identifiers
Part Number0769FBU



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