Printer features by model (continued) Feature/function 2480/2481 2490/2491
Print styles Highlighting Available through capability: printer commands. Double-high Double-strike Double-wide Emphasized Italics Overscore Subscript Superscript Underline Highlighting capability: Double-high Double-strike Double-wide Emphasized Italics
Overscore Subscript Superscript Underline Shading Outline
Graphics printing Supports existing graphics software applications.
Resolution of up to 144 x 240 dots per square inch (dpi).
Resolution of up to 360 x 360 (dpi).
Multiple-part forms Prints original plus five copies (six-part forms).
Prints original plus three copies (fourpart forms).
Features and functions Features/functions

Operator panel

All models
Button control for Load/Unload, Tear Off, Font, Setup, paper movement, Pitch, and Macro functions. Operator panel lights indicate current status. Locks font and pitch selections you make from the operator panel so they are not changed by your application software. Font or Pitch lock is deactivated when you turn the printer Off unless you set them as the menu default. For more information, see Selecting or locking a font on page 31.

Font lock and Pitch lock

Load/Unload Macro function
Loads and unloads continuous form paper. This printer has the capability of storing 4 unique document formats which include character option settings (font, pitch, and so on) and paper handling options (page length, margins and so on). For information on setting up macros see Forms Macro menu options on page 96.
Front loading for cut sheets Tear Off
Enables printing on cut sheets or envelopes. Assists you in removing printed continuous forms at the perforation. Reduces the amount of paper used, reducing costs.
Features and functions (continued) Features/functions All models
Adjustable tractor Built-in adjustable tractor lets you handle continuous form paper without purchasing any options. It can be repositioned to function as: Push tractor Pull tractor Operator panel disable Limits the operator panel functions to the Start/Stop, FormFeed, Tear Off, and Load/Unload buttons only, restricting the use of all printer functions to designated persons only. Contains the printer ribbon. Power-On Self Test Test Print Test Print determines whether your machine has print problems. To perform a Test Print, see Testing the printer on page 116. Demonstration Print For more information, see Printing the demonstration sample on page 10. Box and line drawings Greek and math symbols Prints tables, charts and other graphics as shown on your monitor. Prints a variety of symbols used in mathematical equations, including subscript and superscript. These code pages contain the characters and symbols corresponding to various country languages.

Font Notes: Repeatedly pressing the Font button rotates through the printer font selections. If you continue pressing Font through a second pass, the font selections are locked. This setting will be lost when the printer is powered Off and back On.
Note: Some functions may not work when data is being processed and the printer is online (Ready light is On).
Layer 2 operator panel buttons Press this button:

Set TOF

When you want to
Set Top-Of-Form. Top-Of-Form is the position of the first print line on the page.
Advance the paper one line. If you press and hold LineFeed, the paper advances 5 micro movements and then goes into continuous feed.
Select between four document formats. For more information, see Forms Macro menu options on page 96.

Micro

Feed the paper upward in: 1/72-inch increments (2480/2481 models) 1/90-inch increments (2490/2491 models) If you press and hold the Micro button, the paper advances in micro movements and then goes into continuous feed. Use Micro to adjust the Top-Of-Form.
Layer 2 operator panel buttons (continued) Press this button:
Feed the paper downward in: 1/72-inch increments (2480/2481 models) 1/90-inch increments (2490/2491 models) If you press and hold the Micro button, the paper advances in micro movements and then goes into continuous feed. Use Micro to adjust the Top-Of-Form.
Enter Setup mode to change the default values and modes for printer operation. Set the character pitch to: 10, 12, 15, 17, 20 cpi, or Proportional Spacing. Notes: On 2490/2491 models you can also select 24 cpi. Fast Draft supports only 10, 12, and 15 pitch.
Pitch Notes: Repeatedly pressing the Pitch button rotates through the printer pitch selections. If you continue pressing Pitch through a second pass the pitch selections are locked. This setting will be lost when the printer is powered Off and back On.
Understanding the operator panel lights
The following table describes the light patterns on the operator panel.
Layer 1 operator panel lights Light status Light What it means
Power Ready On On Blinking Off Tractor 2 Paper Out On Off Blinking On Padlock On The printer is On. The printer is online and ready to print. The printer is receiving data. The printer is offline. Tractor 2 is activated. (The optional Tractor 2 Feeder must be installed.) Paper is loaded in the printer. The printer is out of paper. A printer error occurred. The operator panel is disabled, restricting the use of panel buttons to Start/Stop, FormFeed, Tear Off and Load/Unload only. For more information, see Locking/unlocking the operator panel on pag e30. You (or your software application) selected one of the printer's resident fonts. If all font lights are Off, then a downloaded font is selected. Font Lock is active and prevents your software application from changing the font you selected on the operator panel. For more information, see Selecting or locking a font on page 31.

Off Font Lock On

Layer 2 operator panel lights Light status Light What it means
Macro On The specified macro function is activated. For more information, see Forms Macro menu options on page 96. No macro is being used, or Macros have been disabled in the Setup menu. You (or your software application) selected one of the printer's standard pitches. Pitch Lock is active and prevents your software application from changing the pitch you selected on the operator panel. For more information, see Selecting or locking a pitch on page 32.

Pitch Lock

Setting the printer online or offline
The printer must be online to accept data. To set the printer:
Online, press Start/Stop; the Ready light
comes On. If paper is not loaded, the Paper Out light blinks. When online, the printer is ready to receive print jobs.
Offline, press Start/Stop; the Ready light
goes Off. The printer finishes printing the current line and then stops printing. To resume printing, press Start/Stop until the Ready light is On.

Advancing the paper

You can use the operator panel to advance the paper when the printer is not printing.
Press LineFeed to advance the paper to the

next line.

Press FormFeed to advance the paper to
the Top-Of-Form on the next page or to eject the cut form. If you are at the Tear Off bar:
Press LineFeed to move the paper

incrementally.

Press Tear Off to move the paper to the

Top-Of-Form.

Using Tear Off
Tear Off works only when the tractor unit is in the push position. Note: For the Tear Off function to work properly, you must set the correct page length in the Setup menu or your application software. The Tear Off function advances the perforation of a continuous form to the tear bar position. You can set Tear Off to move a continuous form automatically to the Tear Off position (Auto Tear Off set to On or to One Second), or you can move a continuous form manually to the Tear Off position (Auto Tear Off set to Off). For more information, see Setting the Tear Off position on page 87.
Using the Load/Unload feature
Load/Unload works only when the tractor unit is in the push position. For information, see Changing tractor positions on page 33. Use the Load/Unload feature to unload continuous forms from the printer while you print on either a cut form or envelope. You can also use the feature to load continuous forms into the printer when the paper path is clear. For information, see Loading continuous forms on pag e46.
Locking/unlocking the operator panel
To restrict the use of printer functions to just the Start/Stop, FormFeed, Tear Off, and Load/Unload buttons, you can lock the operator panel. When the panel is locked, the padlock light comes On. Turn the printer Off. Press and hold Load/Unload and Tractor while turning the printer On. To unlock the operator panel, repeat steps 1 and 2. 1 2

12 Remove slack from the paper and lock the right locking lever.
13 Close the front cover.
14 Press Load/Unload. The paper loads to the current Top-of-Form. 15 Press Start/Stop to put the printer online. If Auto Tear Off is set to On or One Second, the printer moves the paper to the Tear Off bar. Note: When you use the push tractor to print continuous forms, line spacing within the first 1 inches of the first form may not be uniform.
Front loading continuous forms using the pull tractor
Make sure the tractor is in the pull position. If the tractor unit is not in this position, see Converting the push tractor to pull tractor position on pag e36. 1 Turn the printer On.
Make sure the paper path is clear. If a cut form or envelope is loaded in the printer, remove it by pressing FormFeed.
Set the forms thickness lever to position 7 while loading the paper.
Move the paper select lever down to the continuous forms position. Remove the ribbon access cover.

Ribbon access cover

Open the left and right tractor doors.
Insert paper into the front of the printer between the metal and plastic plates. Push or pull the paper through the paper path until it passes the printhead.
10 Close the front cover.
11 Fit the paper pinfeed holes over the tractor pins. If necessary, move the left or right tractor to adjust the tractor to the paper width. Note: If you have trouble moving the right tractor to the paper width, roll the rubber tractor stop out of its seated position. Move the tractor to the paper width, load the paper, and lock the right tractor. To view the rubber tractor stop location, see Changing tractor positions on pag e33.
12 Close the left and right tractor doors. 13 Replace ribbon access cover. 14 Set the left margin. Move the tractor to align the left margin on your paper with the symbol [A printed on the ribbon access cover. For help, see Aligning the left margin on pag e77.
15 Push down the left tractor locking lever to lock the tractor in place. 16 Remove slack from the paper and lock the right lever. Note: If you have trouble moving the right tractor to the paper width, roll the rubber tractor stop out of its seated position. Move the tractor to the paper width, load the paper, and lock the right tractor. To view the rubber tractor stop location, see Changing tractor positions on pag e33.

Setting Top-Of-Form for continuous form paper in pull mode
3 Turn the printer On. The Paper Out light blinks if no paper is loaded. Move the paper select lever down to the continuous forms position. Load continuous form paper on the pull tractor feed pins. For help loading paper, see Front loading continuous forms using the pull tractor on page 56. Open the operator panel cover to access layer 2. Press any paper movement button (LineFeed, Micro , or Micro ) to move the paper to the Top Of Form position. Note: Use the second sheet of the continuous forms to set Top-Of-Form. Press Set TOF to set and save Top-Of-Form. Close the operator panel cover. Note: Top-Of-Form is not saved if the printer is turned Off or runs out of paper when the printer is in pull tractor mode. Press Start/Stop to set the printer online.
Setting Top-Of-Form for a cut form or envelope
Top-Of-Form can range from minus 1 to plus 22 inches from the top of cut sheet paper. To set and save Top-Of-Form: 1 Clear the paper path. The Paper Out light blinks if no paper is loaded. If the Paper Out light is Off, tear off excess forms and press Load/Unload. If a single form is loaded, press FormFeed to clear paper path. Move the paper select lever up to the cut forms position. Load a cut sheet of paper or envelope through the manual feed door. For help loading paper, see Loading a cut form or envelope manually on pag e73.
If Auto Cut Sheet is set to On, the printer
moves the paper or envelope to the current Top-Of-Form
If Auto Cut Sheet is set to Off, press
FormFeed when the Paper Out light goes Off. Open the operator panel cover to access layer 2. Press any paper movement button (LineFeed, Micro , Micro ) to align with the horizontal lines (located on the platen) with the Top-OfForm you want. See the illustration, on on pag e83. Note: If you press and hold a paper movement button, the paper advances in micro movements and then goes into continuous feed.
Press Set TOF to set and save your Top-Of-Form. Close the operator panel cover. Press Start/Stop to put the printer online.
Setting Top-Of-Form in a macro
Each macro has a separate Top-Of-Form setting. To set Top-Of-Form in a macro, you must first select that macro: Open the operator panel cover to access layer 2. Press Macro to select the macro you want to use to set a Top-Of-Form. Now set the Top-Of-Form. The procedure for setting Top-Of-Form depends on the paper and print mode you are using. For help, see one of the following: 1 2
Setting Top-Of-Form for continuous form
paper in push mode on pag e81.
paper in pull mode on page 84.

Printer Setup mode - Main Menu -------------------------------------------------Press To Select --------------------Exit and Save Setup Print All Forms Macro Options Data Options Control Options Emulation Options Interface Options Set TOF LineFeed Macro Micro Micro Setup Pitch
Select any option from the Main Menu by pressing the corresponding button. A new menu prints each time you press a button, displaying new selections.
After you make all your selections the printer prints a page with your changes reflected. The following example illustrates how to change the Menu Language setting.
Example: Changing the menu language setting
With the printer in Setup mode, press Micro to print the Control Options menu. Press Pitch to print more control options.
Control Options -----------------------Current -----------Off On Enabled Enabled Press -------Set TOF LineFeed Macro Micro Micro Setup Pitch
Return to Main Menu Uni-Dir Printing Auto Ready Cut Sheet Paper Out Alarm Bi-Di Alignment Demo Print (More)
To change the Setup menu language, press Macro.
Control Options -----------------------Return to Main Menu Return to previous page Menu Language TOF Read Quiet Current -----------English Enabled Press -------Set TOF LineFeed Macro Micro Micro
Press the button that corresponds to the language you want, or press Setup to print more Menu Language options.
For this example, press Macro to select French.
Menu Language ------------------------To Select -------------No Change English French German Italian (More) Return to Main Menu Press -------Set TOF LineFeed Macro

Micro Micro Setup Pitch

Printer menus now print in French.
Manu contrle -----------------------Retour menu principal Revenir la page prcdente Menu langue Lecture haut de page Silence Francais Activ Dsactiv En cours -----------Appuyez sur ----------------Db page Ligne MACRO Micro Micro
Press Pitch to return to the Main Menu or press Set TOF (No Change) to go back one menu and change another setting. If you return to the Main Menu, press Set TOF to exit Setup mode and save the new setting.

Exiting Setup mode

1 Press Set TOF until the printer returns to the Main Menu or press Pitch from any menu containing a Return to Main Menu selection. Press Set TOF again to exit Setup mode. New settings are saved only when the printer exits Setup mode.

Note: If the printer runs out of paper while using Setup mode, load more paper into the Tractor pins and press Setup to continue.

Setup menu options

Use Setup mode to configure your printer according to your business needs. Note: To print a list of all default settings, select Print All from the Main Menu. This table describes the different options and controls you can select for your printer.

Menu options Menus

Forms Macro options

What it controls

Lets you customize macros to print a variety of forms. See Forms Macro menu options on page 96.

Data options

Defines how information that is sent to the printer is processed. See Data menu options on page 100.

Control options

Defines how the printer performs many of its basic tasks. See Control menu options on page 102.

Emulation options

Determines how the printer interacts with your software application. See Emulation menu options on page 103.

Interface options

Defines how information is transferred from your computer to the printer. See Emulation menu options on page 103.
The following tables outline and explain the many functions and settings you can use with your printer.

Forms Macro menu options

Macro options Use these menu options

Set Default Macro

When you want to customize
Select the macro you want to be the default when the printer is powered On or select disable if you do not want to use a macro as the default. Default font Select the font you want from the available fonts listed. Font Lock Enabling this setting lets you set Font Lock as the default even after the printer is turned Off and back On. Default Pitch Select from the following pitches: 10, 12, 15, 17, 20, (24 for 2490/2491), and PS pitch. Not all pitches are available in all fonts. Pitch Lock Enabling this setting lets you set Pitch Lock as the default even after the printer is turned Off and back On. Code Page You may select one of the following code pages: 437, 850, 858, 860, 861, 863, 865, 437G, 813, 851, 853T, 857, 869, 920, 1004, and 1053. Refer to the Technical Reference for more information. Character Set You may select Character Set 1 or Character Set 2. Character Set 1 is the factory default for the U.S. Character Set 2 is the factory default for EMEA.

Character options

Macro options (continued) Use these menu When you want to customize options
Character options (continued) 20-Pitch This setting enables or disables the 20-pitch mode, and provides compatibility with other IBM printers.
Note: Available for the 2480/2481 printers When set to Enable, switching from 12 cpi to condensed (Dec 15, Hex 0F) changes the pitch from 12 cpi to 20 cpi. only. When set to Disable, switching from 12 cpi to condensed (Dec 15, Hex 0F) does not change the pitch. Paper handling options Auto Tear Off When set to On, Auto Tear Off moves continuous form paper to the Tear Off bar. When set to One Second, continuous form paper automatically advances to the Tear Off bar after a one second delay in receiving data. When set to Off, you can manually advance the perforation of a continuous form to the Tear Off bar. Auto Cut Sheet Load When set to On, paper is loaded into the manual feed tray, the printer automatically loads the paper to the current Top-Of-Form. When set to Off, press FormFeed to load paper. Auto Sheet Feeder If you installed the optional Auto Sheet Feeder, turn the Auto Sheet Feeder setting On to automatically load paper into the printer. Tractor Lets you select the default tractor if the optional tractor is installed. Selecting Tractor 1, Tractor 2, or Tractor 1+ 2 makes the specified tractor or tractor set the default. Form Length You may set the form length (in lines per page) from one line to a maximum of 22 inches.

Interrupting or stopping the printer test
To interrupt the Printer Test: 1 Press Start/Stop. The test stops after a complete line of characters has printed. 2 Press Start/Stop to continue the test sample. To stop the Printer Test, turn the printer Off.
Checking the printer status
Observe the operator panel lights and compare their status with the following table. The different patterns and combinations of lights provide you with information about the condition of your printer and whether you need to take action.
Printer status Operator panel lights/status
Power Ready Paper Out Power Ready Paper Out Power Ready Paper Out On On Off On Off Off On Off Blinking

Action required

Norm0al operating condition. No action required.
Normal offline condition.
1 Load paper. 2 Press Start/Stop. Paper Out light goes off; Ready light comes On. Note: If you installed the optional Tractor 2 Feeder and you are printing continuous forms, make sure the paper select lever is pushed down in the continuous forms position.

Blinking

The printer has data in the buffer to be printed.
Power Ready Paper Out Panel Lock Font Lock
On Blinking Blinking Blinking Blinking
1 Check for a paper or ribbon jam. 2 Turn the printer Off. 3 Remove the ribbon cartridge. For instructions, see Removing the ribbon cartridge on pag e142. 4 Check for paper dust or bits of paper. 5 Make sure the carrier packing tape has been removed. 6 With the printer On, run the Printer Test. See Testing the printer on pag e116. 7 If the Printer Test fails, call for service. Note: If the printer is not beeping, there is a power supply problem. Call for service.
Printer status (continued) Operator panel lights/status

Power Off

Check the power cord and power source. If the power light remains Off, contact your service representative. The paper select lever has been changed while paper was loaded. Move the paper select lever back to correct position and press Start/Stop. Note: Make sure paper is parked or unloaded before changing the position of the paper select lever. 1 Open and close the operator panel. 2 If you are attempting to perform a button power On sequence, verify you are holding the correct button. 3 Power printer Off and back On with no buttons held down. 4 If error continues, call for service. Insure Tractor 2 option is install correctly. For instructions, see the Tractor 2 manual that came with your option.
Power Ready Paper Out Panel Lock

On Off Blinking Blinking

On Blinking Blinking Blinking
Power Ready Paper Out Tractor 2
Power Ready Paper Out Font Lock All lights on solid Panel Lock On Blinking Blinking Blinking On
1 Turn the printer Off. 2 Turn the printer back On. If the same symptom occurs, contact your service representative. Note: If you need help in locating the nearest service representative, visit the Lexmark Web site at www.lexmark.com.

Left margin moves to the right during printing.
The printhead is not moving correctly.
Software application problem.
Line length is wrong; lines do not start at the left margin. Application program problem.
Refer to your software application manual. Make sure the correct printer driver is selected.

Paper loads wrong.

Adjust the left margin by adjusting the tractor or paper guide. Refer to your software application manual. Make sure the correct printer driver is selected.

Graphics do not print.

Line spacing is incorrect, or Forms are jamming overprinting occurs. between printing surface and the printhead.
Reset forms thickness lever. See Setting the forms thickness lever on page 44.
Problem with the software Refer to your software applications. application manual. Specified pitch or font selected is not printing or is changing. Your software is overriding your operator panel selection. Your software is using bitmapped (graphic) fonts. If possible, select resident fonts. Use Font Lock and Pitch Lock. See Selecting or locking a font on page 31.
Printer is printing beyond side edge of forms. Paper is adjusted incorrectly.
Adjust tractors or paper guides and the paper. See Aligning the left margin on page 77.
Problem with the software Refer to your software application. application manual.
A printhead jam caused by Make sure the ribbon the ribbon or a paper jam. cartridge is correctly installed. Clear the paper jam. See Adjusting bidirectional alignment on page 123. Turn the printer Off and then back On. Printing continues beyond Computer program set edge of the form. the assigned paper size larger than the actual page size. The printer is trying to print in the last inch of form. Change the software application so that the assigned paper size is the same as the actual paper size.
Printer sounds as if it is printing but doesnt print; printing is light.
Forms thickness lever is set See Setting the forms too high for the type of thickness lever on page 44. paper you are using. Ribbon is jamming, is twisted, or is not between the printhead and the ribbon shield. Ribbon is out of ink. Make sure the ribbon cartridge is correctly installed and securely snapped down on the carrier. Adjust the ribbon density control knob. See Is print too light? on page 113 for more information. Printer ribbon is out of ink. Replace the ribbon cartridge. See Removing the ribbon cartridge on page 142.

Printing is unstable; wrong If you are using a Make sure the printer cable characters print; left grounded or shielded is properly shielded and margin changes; printing printer cable, it may not correctly connected at both stops. be attached correctly. ends. Wrong driver in software. Select the correct driver. See Setting up your Windows and DOS application software on page 17.
Printer does not feed paper.

Paper is jamming.

Remove all forms and pieces of paper. Look for loose pinfeed hole strips that can sometimes tear from continuous forms and remain in the printer. The right tractor position may be incorrectly adjusted. Before you load new forms, fan the forms to loosen the sheets.
The forms thickness lever is set incorrectly for the type of paper you are using. The Continuous form paper is parked. The Auto Cut Sheet Load option is not set. The right paper guide is not set correctly for your paper width. The paper select lever is in the wrong position.
See Setting the forms thickness lever on page 44 for more information. Press Load/Unload. See Auto Cut Sheet Load on page 97 for more information. Adjust the right paper guide.
If you are trying to print a cut sheet, make sure the paper select lever is in the position. cut sheet If you are trying to print continuous forms, make sure the paper select lever is in the continuous sheet position.
Cannot adjust right tractor past rubber tractor stop in pull tractor position.
Rubber tractor stop has been pushed out of seated position.
Firmly slide tractor and rubber tractor stop.
Printer problems (continued) Problem
Paper does not feed from the Auto Sheet Feeder.
The Auto Sheet Feeder locking lever is in the front position. The paper select lever is in the tractor feed position. The optional Auto Sheet Feeder is not set to On in Setup mode. Too many sheets are in the paper bin.
Set the Auto Sheet Feeder locking lever to the back position. Set the paper select lever to the cut sheet position. Enter Setup mode and set the option to On. See Entering Setup mode on page 90 for more information. Remove the extra sheets. Ensure that the stack of paper is not more than 150 sheets (64 g/m2). For larger or thicker paper, use fewer sheets. Remove all paper from the paper bin and install paper that has a lower weight. See the optional Auto Sheet Feeder manual for recommended paper weights. Remove all paper from the paper bin and fan the top and bottom edges with your thumb. Then place the paper in the paper bin. For help, see Cleaning the Auto Sheet Feeder rollers on page 143.

The weight of the paper is too great.
Paper sheets seem to hold together at the bottom edge.

Dirty feed rollers.

Paper jam in the Auto Sheet Feeder.
The paper is not loaded correctly in the paper bin. The paper is not stacked evenly in the supply bin. The Auto Sheet Feeder is not correctly installed. Foreign objects are in the Auto Sheet Feeder paper path.
Remove the paper and reload the paper bin. Remove the paper, align the edges of the paper, and reload the paper bin. Remove the Auto Sheet Feeder, and reinstall it. Remove the Auto Sheet Feeder. Remove the foreign objects. Reinstall the Auto Sheet Feeder. Remove the Auto Sheet Feeder. Remove pieces of paper from the paper feed path. Reinstall the Auto Sheet Feeder. Remove the Auto Sheet Feeder, and then reinstall it. Move the paper guide to the left. Remove the Auto Sheet Feeder. Move the continuous forms to the park position using the Load/Unload button. Adjust the forms thickness lever. For help, see Setting the forms thickness lever on page 44.
Paper fed from Auto Sheet Feeder jams at entrance to printer.
The printer paper feed path is dirty or the ribbon is jammed.
The Auto Sheet Feeder is not correctly installed. The paper guide is too far to the right. The continuous forms were not moved to the park position before the Auto Sheet Feeder was used. Forms thickness lever is set incorrectly for your paper thickness.
Paper fed from the Auto Sheet Feeder is skewed in the printer.
The left and right paper guides are not correctly adjusted. Paper is not correctly placed in the paper bin.
Adjust the left and right paper guides so they are tight against the edge of the paper. Remove paper from the paper bin. Fan the paper. Reload the paper correctly.
The Auto Sheet Feeder feeds multiple sheets.
Paper is not correctly placed in the paper bin. The weight of the paper is too low.
Remove paper from the paper bin. Reload the paper correctly. Remove all paper from the paper bin, and install a heavier paper. See the optional Auto Sheet Feeder manual for recommended paper weights. Remove all paper from the paper bin and fan the top and bottom edges with your thumb. Place the paper in the paper bin. Add more paper to the paper bin.
Not enough paper in the paper bin.

The Auto Sheet Feeder feeds paper at an incorrect rate.
Remove all paper from the Auto Sheet Feeder and use paper that has a lower weight. See the optional Auto Sheet Feeder manual for recommended paper weights. See Paper fed from Auto Sheet Feeder jams at entrance to printer. on pag e136. Adjust the forms thickness lever. See Setting the forms thickness lever on page 44 for more information. Remove some of the paper.
Paper is jammed in the Auto Sheet Feeder. The forms thickness lever is set incorrectly for the type of paper you are using. Too much paper loaded.
The Auto Sheet Feeder places the paper at the wrong Top-Of-Form position.
Top-Of-Form is set incorrectly.
See the optional Auto Sheet Feeder manual for information in setting Top-Of-Form. Remove the paper and ensure that the paper meets the paper specifications. See the optional Auto Sheet Feeder manual for paper specifications. For help, see Cleaning the Auto Sheet Feeder rollers on page 143.

The paper is too short.

Dirty auto sheet feed rollers.
The printer does not feed from the Tractor 2 Feeder.
You are trying to print continuous forms and the paper select lever is in the cut sheet position. A tractor feeder with no paper loaded is selected.
Press Tractor to select the other tractor feeder or load paper on the selected tractor feeder. Plug Tractor 2 Feeder into the back of the printer. Make sure you tear off the leading edge of the continuous form on the currently selected tractor feeder before switching tractor feeders. For help, refer to the documentation shipped with your option. SeeSetting Top-Of-Form on page 81.
Tractor 2 Feeder is not plugged in. Paper jam in the Tractor 2 Feeder. The continuous form on one tractor feeder was not properly parked before switching to the other tractor feeder.
The Tractor 2 Feeder places paper at the wrong Top-Of-Form position.
Print test works, but printer does not print when attached to the computer.

Printer cable problem.

Set both the printer and computer power switches Off. Make sure the printer cable is correctly connected at both ends. See Supplies on page 107 for information about which printer cable to use. Refer to your software application manual. Make sure you have selected the correct printer driver. See Setting up your Windows and DOS application software on page 17. Set to Auto or the port you are trying to use. Turn Off the printer. Press and hold Load/Unload and Tractor and turn On the printer. When the padlock light goes Off, the operator panel is unlocked.
Port being used is not selected. Buttons do not work (except Start/Stop FormFeed, Tear Off and Load/Unload). Operator panel is locked (Padlock light is On).
Printer beeps when using Micro or Micro. Printer is noisy.
Printer is in the set Tear Off position mode. The printer vibrates.
Close the operator panel.

power switch on, power light is off 141 printer does not feed paper 134 printer does not print 133 printer is noisy 135 printer sounds alarm 141 printing is too dark 130 printing is unstable 133 printing stops 141 pull tractor 35 removing 40 push tractor 34 removing 36
Ready light 27 ribbon cartridge installing 142 ordering 108 replacing 142 running the printer test 116
safety information 148 serial interface,knockout 9 Set TOF button 25 Set Top-Of-Form 81 setting factory defaults 121 setting forms thickness lever 81 Setting Top-Of-Form for a cut form or envelope 85 for continuous form paper in pull mode 84 for continuous form paper in push mode 85 in a macro 86 setting up application software 17 Setup mode how to change a language 92 how to use 89 paper handling selections 98
software, setting up 17 Start/Stop button 24 stopping the printer 29 Supplies ordering 107
tear bar 9 Tear Off, using 29 testing the printer 116 top cover 7 Top-Of-Form aligning 83 for a cut form or envelope 85 for continuous form paper in pull mode 84 for continuous forms in push mode 81
trace mode 116 tractor 33 pull 35 push 34 Tractor 2 feeder paper feeding problems 139 tractor mode 30 tractor parts latching levers 33 locking levers 33 pins 33 Troubleshooting 111 type style sample 10
US defaults 121 USB interface connector 16