Click the appropriate option under How do you want to connect to the Internet?, and then click Next. Use the setup information provided by your ISP to complete the setup.
If you are having problems connecting to the Internet, see "E-Mail, Modem, and Internet Problems" on page 23. If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later.

Copying CDs and DVDs

NOTE: Ensure that you follow all copyright laws when you create CDs or DVDs. This section applies only to computers that have a CD-R, CD-RW, DVD+RW, DVD+R, or DVD/CD-RW combo drive. NOTE: The types of CD or DVD drives offered by Dell may vary by country. The following instructions show how to make an exact copy of a CD or DVD. You can also use Sonic RecordNow for other purposes, including creating CDs from audio files on your computer and creating MP3 CDs. For instructions, see the Sonic RecordNow documentation that came with your computer. Open Sonic RecordNow, click the question mark icon in the upper-right corner of the window, and then click RecordNow Help or RecordNow Tutorial.

How to Copy a CD or DVD

NOTE: If you have a DVD/CD-RW combo drive and you experience recording problems, check for available software patches at the Sonic support website at support.sonic.com. Currently, five DVD-writable disc formats are available: DVD+R, DVD+RW, DVD-R, DVD-RW, and DVD-RAM. The DVD-writable drives installed in Dell computers can write to DVD+R and DVD+RW media, and can read DVD-R and DVD-RW media. However, DVD-writable drives do not write to and might not read DVD-RAM media. In addition, commercially available DVD players for home theater systems might not read all five formats. NOTE: Most commercial DVDs have copyright protection and cannot be copied using Sonic RecordNow.
Click the Start button, point to All Programs Sonic RecordNow!, and then click RecordNow! Click either the audio tab or the data tab, depending on the kind of CD or DVD you want to copy. Click Exact Copy. To copy the CD or DVD: If you have one CD or DVD drive, ensure that the settings are correct and click Copy. The computer reads your source CD or DVD and copies it to a temporary folder on your computer hard drive. When prompted, insert a blank CD or DVD into the CD or DVD drive and click OK. If you have two CD or DVD drives, select the drive into which you have inserted your source CD or DVD and click Copy. The computer copies the data on the CD or DVD to the blank CD or DVD.

C H E C K T H E M I C R O S O F T O U T L O O K E X P R E S S S E C U R I T Y S E T T I N G S If you cannot open your e-mail attachments: 1 In Outlook Express, click Tools, click Options, and then click Security. 2 Click Do not allow attachments to remove the checkmark. CHECK THE TELEPHONE LINE CONNECTION CHECK THE TELEPHONE JACK CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK USE A DIFFERENT TELEPHONE LINE Verify that the telephone line is connected to the jack on the modem. (The jack has either a green label or a connector-shaped icon next to it.) Ensure that you hear a click when you insert the telephone line connector into the modem. Disconnect the telephone line from the modem and connect it to a telephone. Listen for a dial tone. If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line splitter, then bypass them and use the telephone to connect the modem directly to the telephone wall jack. If you are using a line that is 3 m (10 ft) or more in length, try a shorter one. R U N T H E M O D E M H E L P E R D I A G N O S T I C S Click the Start button, point to All Programs, and then click Modem Helper. Follow the instructions on the screen to identify and resolve modem problems. (Modem Helper is not available on all computers.)
VE R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H W I N D O W S 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware. 3 Click Phone and Modem Options. 4 Click the Modems tab. 5 Click the COM port for your modem. 6 Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the modem is communicating with Windows. If all commands receive responses, the modem is operating properly. E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I N T E R N E T Ensure that you have subscribed to an Internet provider. With the Outlook Express e-mail program open, click File. If Work Offline has a checkmark next to it, click the checkmark to remove it and connect to the Internet. For help, contact your Internet service provider.

Error Messages

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared.

C H E C K T H E S C A N N E R D O C U M E N T A T I O N See the scanner documentation for setup and troubleshooting information. U N L O C K T H E S C A N N E R Ensure that your scanner is unlocked if it has a locking tab or button. RESTART THE COMPUTER AND TRY THE SCANNER AGAIN CHECK THE CABLE CONNECTIONS See the scanner documentation for cable connection information. Ensure that the scanner cables are securely connected to the scanner and the computer.
VE R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y M I C R O S O F T W I N D O W S 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. 2 Click Scanners and Cameras. If your scanner is listed, Windows recognizes the scanner. R E I N S T A L L T H E S C A N N E R D R I V E R See the scanner documentation for instructions.

No sound from speakers

NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off.
C H E C K T H E S P E A K E R C A B L E C O N N E C T I O N S Ensure that the speakers are connected as shown on the setup diagram supplied with the speakers. If you purchased a sound card, ensure that the speakers are connected to the card. E N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N See the setup diagram supplied with the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate distortion. A D J U S T T H E W I N D O W S V O L U M E C O N T R O L Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. D I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R Sound from the speakers is automatically disabled when headphones are connected to the computers front-panel headphone connector. TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is working by testing it with another device, such as a lamp. E L I M I N A T E P O S S I B L E I N T E R F E R E N C E Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference.
RUN THE SPEAKER DIAGNOSTICS R E I N S T A L L T H E S O U N D D R I V E R See page 43. R U N T H E H A R D W A R E TR O U B L E S H O O T E R See page 46.

No sound from headphones

C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N Ensure that the headphone cable is securely inserted into the headphone connector (see page 49). A D J U S T T H E W I N D O W S V O L U M E C O N T R O L Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
Video and Monitor Problems

A possible USB failure has occurred.
Reinstall all USB devices, check cable connections, and then restart the computer.
= yellow = green = off 38
Problem Description Memory modules are detected, but a memory configuration or compatibility error exists.
Suggested Resolution Ensure that no special memory module/memory connector placement requirements exist (see page 57). Verify that the memory modules that you are installing are compatible with your computer (see page 57). If the problem persists, contact Dell (see page 105).
1 Determine if a conflict exists by
A possible expansion card failure has occurred.
removing a card (not a graphics card) and restarting the computer (see page 60). 2 If the problem persists, reinstall the card that you removed, remove a different card, and then restart the computer. 3 Repeat this process for each card. If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts (see "Resolving Software and Hardware Incompatibilities" on page 46). 4 If the problem persists, contact Dell (see page 105).

= yellow = green = off

Problem Description Another failure has occurred.
Suggested Resolution Ensure that the cables are properly connected to the system board from the hard drive, CD drive, and DVD drive (see page 56). If there is an error message on your screen identifying a problem with a device (such as the floppy drive or hard drive), check the device to make sure it is functioning properly. The operating system is attempting to boot from a device (such as the floppy drive or hard drive); check system setup (see page 95) to make sure that the boot sequence is correct for the devices installed on your computer. If the problem persists, contact Dell (see page 105). None.
The computer is in a normal operating condition after POST.

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. If you experience a problem with your computer, perform the checks in "Solving Problems" on page 21 and run the Dell Diagnostics before you contact Dell for technical assistance. NOTICE: The Dell Diagnostics works only on Dell computers.
Turn on (or restart) your computer. When the DELL logo appears, press <F12> immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. Then shut down your computer (see page 47) and try again.
When the boot device list appears, highlight Boot to Utility Partition and press <Enter>.
When the Dell Diagnostics Main Menu appears, select the test you want to run (see page 41).

Identifying Drivers

If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver.
Click the Start button and click Control Panel. Under Pick a Category, click Performance and Maintenance. Click System. In the System Properties window, click the Hardware tab. Click Device Manager.
Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the device icon. If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver.

Reinstalling Drivers

NOTICE: The Dell Support website at support.dell.com provides approved drivers for Dell computers. If you install drivers obtained from other sources, your computer might not work correctly.
Using Windows XP Device Driver Rollback
If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.
Click the Start button and click Control Panel. Under Pick a Category, click Performance and Maintenance. Click System. In the System Properties window, click the Hardware tab. Click Device Manager. Right-click the device for which the new driver was installed and click Properties. Click the Drivers tab. Click Roll Back Driver.
If Device Driver Rollback does not resolve the problem, then use System Restore to return your computer to the operating state that existed before you installed the new driver.
Restoring Your Operating System
You can restore your operating system in the following ways: Microsoft Windows XP System Restore returns your computer to an earlier operating state without affecting data files. Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer.
Using Microsoft Windows XP System Restore
The Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. See the Windows Help and Support Center for information on using System Restore. To access help, see page 10.
NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or recover them. NOTE: The procedures in this document were written for the Windows default view, so they may not work if you set your Dell computer to the Windows Classic view.

Before Working Inside Your Computer
Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins. NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself. Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned. NOTICE: To avoid damaging the computer, perform the following steps before you begin working inside the computer.
Turn off your computer (see page 47). NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
Disconnect any telephone or telecommunication lines from the computer. Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover.
Open the computer cover (see page 54). NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate any static electricity that could harm internal components.
Front and Back View of the Computer

Front View

9* 3* 8
*On computers with an optional floppy drive.
CD or DVD driveactivity light CD or DVD drive eject button

The drive activity light is on when the computer reads data from the CD or DVD drive. Press to eject a disc from the CD or DVD drive.
floppy-drive eject button Press to eject a floppy disk from the floppy drive. (On computers with an optional floppy drive.) hard-drive activity light headphone connector USB 2.0 connectors (2) The light is on when the computer reads data from or writes data to the hard drive. The light might also be on when a device such as your CD player is operating. Use the headphone connector to attach headphones and most kinds of speakers. Use the front USB connectors for devices that you connect occasionally, such as joysticks or cameras, or for bootable USB devices (see "System Setup" on page 95 for more information on booting to a USB device). It is recommended that you use the back USB connectors for devices that typically remain connected, such as printers and keyboards.
Press to turn on the computer.
NOTICE: To avoid losing data, do not use the power button to turn off the computer. Instead, perform an operating system shutdown.
8 power light The power light illuminates and blinks or remains solid to indicate different states: No light The computer is turned off. Steady green The computer is in a normal operating state. Blinking green The computer is in a power-saving state. Blinking or solid amber See "Power Problems" on page 30. The floppy drive light is on when the computer reads data from or writes data to the floppy drive. Wait until this light turns off before you remove the floppy disk from the drive. (On computers with an optional floppy drive.) 10 Service Tag Used to identify your computer when you access the Dell Support website or call technical support.
floppy-drive activity light

Back View

13* 9 12* 11* *Not present on all computers 10* 8*
parallel connector diagnostic lights (4) mouse connector
Connect a parallel device, such as a printer, to the parallel connector. If you have a USB printer, plug it into a USB connector. Use the lights to help you troubleshoot a computer problem based on the diagnostic code. For more information, see "Diagnostic Lights" on page 37. Plug a standard mouse into the green mouse connector. Turn off the computer and any attached devices before you connect a mouse to the computer. If you have a USB mouse, plug it into a USB connector. Use the black surround connector to attach multichannel-capable speakers. On computers with a sound card, use the connector on the card. Use the blue line-in connector to attach a record/playback device such as a cassette player, CD player, or VCR. On computers with a sound card, use the connector on the card. To attach your computer to a network or broadband device, connect one end of a network cable to either a network jack or your network or broadband device. Connect the other end of the network cable to the network adapter connector on your computer. A click indicates that the network cable has been securely attached. NOTE: Do not plug a telephone cable into the network connector. On computers with a network connector card, use the connector on the card. It is recommended that you use Category 5 wiring and connectors for your network. If you must use Category 3 wiring, force the network speed to 10 Mbps to ensure reliable operation.

NOTE: Always install DDR2 memory modules in the order indicated on the system board. The recommended memory configurations are: or or A pair of matched memory modules installed in DIMM connectors 1 and 2 and another matched pair installed in DIMM connectors 3 and 4 A pair of matched memory modules installed in DIMM connectors 1 and 2 A memory module installed in connector DIMM connector 1
NOTICE: Do not install ECC memory modules. If you install mixed pairs of DDR2 400- and 533-MHz the modules function at the slowest speed installed. Be sure to install a single memory module in DIMM connector 1, the connector closest to the processor, before you install modules in the other connectors.
matched pair of memory modules in DIMM connectors 1 and 2 (white securing clips)
matched pair of memory modules in DIMM connectors 3 and 4 (black securing clips)
NOTE: Memory purchased from Dell is covered under your computer warranty. NOTICE: If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. If possible, do not pair an original memory module with a new memory module. Otherwise, your computer may not start properly. You should install your original memory modules in pairs either in DIMM connectors 1 and 2 or DIMM connectors 3 and 4.
Addressing Memory With 4-GB Configurations
Your computer supports a maximum of 4 GB of memory when you use four 1-GB DIMMs. Current operating systems, such as Microsoft Windows XP, can only use a maximum of 4 GB of address space; however, the amount of memory available to the operating system is less than 4 GB. Certain components within the computer require address space in the 4-GB range. Any address space reserved for these components cannot be used by computer memory.

Installing Memory

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computers electronic components. You can do so by touching an unpainted metal surface on the computer chassis.

Follow the procedures in "Before You Begin" on page 47. Lay the computer on its side so that the system board is on the bottom of the inside of the computer.
Press out the securing clip at each end of the memory module connector.
memory connector closest to processor

securing clips (2)

connector
Align the notch on the bottom of the module with the crossbar in the connector.
notch memory module cutouts (2)

crossbar

NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equal force to each end of the module.
Insert the module into the connector until the module snaps into position. If you insert the module correctly, the securing clips snap into the cutouts at each end of the module.
Close the computer cover. NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
Connect your computer and devices to electrical outlets, and turn them on. Right-click the My Computer icon and click Properties. Click the General tab. To verify that the memory is installed correctly, check the amount of memory (RAM) listed.

Removing Memory

Follow the procedures in "Before You Begin" on page 47. Press out the securing clip at each end of the memory module connector. Grasp the module and pull up. If the module is difficult to remove, gently ease the module back and forth to remove it from the connector.
Your Dell computer provides the following slots for PCI and PCI Express cards: Two PCI card slots One PCI Express x16 card slot One PCI Express x1 card slot

PCI Cards

If you are installing or replacing a card, follow the procedures in the next section. If you are removing but not replacing a card, see "Removing a PCI Card" on page 63. If you are replacing a card, remove the current driver for the card from the operating system. If you are installing or replacing a PCI Express card, see "Installing a PCI Express Card" on page 65.

Installing a PCI Card

Enables or disables the onboard PS/2-compatible mouse controller. Identifies and defines the parallel port settings. You can set the parallel port to Off, AT, PS/2, EPP or ECP ,. Identifies the address for the parallel port. Identifies and defines the parallel port DMA settings. You can set the parallel port DMA to Off, DMA1, or DMA3. Identifies and defines the serial port settings. Auto, the default setting, automatically configures a connector to a particular designation (COM1 or COM3).
Primary Video Video Memory Size This setting specifies which video controller is primary when two video controllers are present on the computer. Sets the amount of system memory to be reserved for the onboard video controller.

Performance

Hyperthreading Performance If your computers processor supports Hyper-Threading, this options appears in the Options List. Bypass Your computer does not test or change the current acoustics mode setting. Quiet (default) The hard drive operates at its most quiet setting. Suggested The hard drive operates at the level suggested by the drive manufacturer. Performance The hard drive operates at its maximum speed. NOTE: Switching to performance mode may cause the drive to be noisier, but its performance may not be affected. NOTE: Changing the acoustics setting does not alter your hard drive image. This section displays available system security options. This option provides restricted access to the computer's system setup program in the same way that access to the system can be restricted with the System Password option. Displays the current status of the system's password security feature and allows a new system password to be assigned and verified. This option locks the system password field with the setup password. When the field is locked, the option to disable password security by pressing <Ctrl><Enter> when the computer starts is no longer available.

Security

Admin Password
System Password Password Status

Power Management

AC Recovery Auto Power On Determines what happens when AC power is restored to the computer. Sets the computer to automatically turn on. Choices are every day or weekdays (every Monday through Friday). The default setting is Off. This feature does not work if you turn off your computer using a power strip or surge protector. Auto Power Time Sets time to automatically turn on the computer. Time is kept in a 24-hour format (hours:minutes). Change the start-up time by pressing the right- or left-arrow key to increase or decrease the numbers, or type numbers in both the date and time fields. This feature does not work if you turn off your computer using a power strip or surge protector. Low Power Mode Remote Wake Up When Low Power Mode is selected, remote wakeup events no longer power up from Hibernate or Off. This option allows the computer to power up when a NIC or Remote Wakeup-capable modem receives a wake up signal. On is the default setting. On w/ Boot to NIC allows the computer to attempt to boot from a network prior to using the boot sequence. NOTE: Normally, the computer can be powered up remotely from suspend mode, hibernate mode, or when powered off. When Low Power Mode (in the Power Management menu) is enabled, the computer can only be powered up remotely from Suspend. Suspend Mode The options are S1, a suspend state where the computer is running in a lowpower mode, and S3, a standby state where the power is reduced or turned off for most components, however, system memory remains active.

Country (City) International Access Code Country Code City Code Anguilla Antigua and Barbuda
Department Name or Service Area, Website and E-Mail Address
Area Codes, Local Numbers, and Toll-Free Numbers toll-free: 800-335-0031 1-800-805-5924
General Support General Support
Country (City) International Access Code Country Code City Code Argentina (Buenos Aires) International Access Code: 00 Country Code: 54 City Code: 11
Area Codes, Local Numbers, and Toll-Free Numbers
Website: www.dell.com.ar E-mail: us_latin_services@dell.com E-mail for desktop and portable computers: la-techsupport@dell.com E-mail for servers and EMC: la_enterprise@dell.com Customer Care Tech Support Tech Support Services Sales toll-free: 0-800-444-0730 toll-free: 0-800-444-0733 toll-free: 0-800-444-0724 0-810-444-3355 toll-free: 800-1578
Aruba Australia (Sydney) Country Code: 61 City Code: 2
General Support E-mail (Australia): au_tech_support@dell.com Home and Small Business Government and Business Preferred Accounts Division (PAD) For servers and storage For desktop and portable computers Customer Care Corporate Sales Transaction Sales Fax
International Access Code: 0011 E-mail (New Zealand): nz_tech_support@dell.com 1-300-65-55-33 toll-free: 1-800-633-559 toll-free: 1-800-060-889 toll-free: 1-800-505-095 toll-free: 1-800-733-314 toll-free: 1-800-819-339 toll-free: 1-800-808-385 toll-free: 1-800-808-312 toll-free: 1-800-818-341
Austria (Vienna) International Access Code: 900 Country Code: 43 City Code: 1
Website: support.euro.dell.com E-mail: tech_support_central_europe@dell.com Home/Small Business Sales Home/Small Business Fax Home/Small Business Customer Care Preferred Accounts/Corporate Customer Care Home/Small Business Technical Support Preferred Accounts/Corporate Technical Support Switchboard toll-free: 1-866-278-6818

Bahamas

General Support Appendix
Country (City) International Access Code Country Code City Code Barbados Belgium (Brussels) International Access Code: 00 Country Code: 32 City Code: 2
Area Codes, Local Numbers, and Toll-Free Numbers 1-800-534-3066
General Support Website: support.euro.dell.com E-mail for French Speaking Customers: support.euro.dell.com/be/fr/emaildell/ Technical Support Technical Support Fax Customer Care Corporate Sales Fax Switchboard
15.00 1-800-342-0671 toll-free: 800-10-3390 toll-free: 1-866-278-toll-free: 1-800-247-9362 toll-free: 1-800-847-4096 toll-free: 1-800-326-9463 toll-free: 1-800-847-4096 toll-free: 1-800-387-5757 toll-free: 1-800-387-5752 toll-free: 1-800-387-3355 1-800-805-7541

Bermuda Bolivia Brazil International Access Code: 00 Country Code: 55 City Code: 51 British Virgin Islands Brunei Country Code: 673 Canada (North York, Ontario) International Access Code: 011
General Support General Support Website: www.dell.com/br Customer Support, Technical Support Technical Support Fax Customer Care Fax Sales General Support Customer Technical Support (Penang, Malaysia) Customer Service (Penang, Malaysia) Transaction Sales (Penang, Malaysia) Online Order Status: www.dell.ca/ostatus AutoTech (automated technical support) Customer Care (Home Sales/Small Business) Customer Care (med./large business, government) Technical Support (Home Sales/Small Business) Technical Support (med./large bus., government) Sales (Home Sales/Small Business) Sales (med./large bus., government) Spare Parts Sales & Extended Service Sales

Cayman Islands

General Support
Country (City) International Access Code Country Code City Code Chile (Santiago) Country Code: 56 City Code: 2 China (Xiamen) Country Code: 86 City Code: 592
Area Codes, Local Numbers, and Toll-Free Numbers toll-free: 1230-020-4823
Sales, Customer Support, and Technical Support
Technical Support website: support.dell.com.cn Technical Support E-mail: cn_support@dell.com Technical Support Fax Technical Support (Dimension and Inspiron) Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (servers and storage) Technical Support (projectors, PDAs, printers, switches, routers, and so on) Customer Advocacy Customer Advocacy Fax Home and Small Business Preferred Accounts Division Large Corporate Accounts GCP Large Corporate Accounts Key Accounts Large Corporate Accounts North Large Corporate Accounts North Government and Education Large Corporate Accounts East Large Corporate Accounts East Government and Education Large Corporate Accounts Queue Team Large Corporate Accounts South Large Corporate Accounts West Large Corporate Accounts Spare Parts toll-free: 2969 toll-free: 0950 toll-free: 0960 toll-free: 2920 toll-free: toll-free: 2222 toll-free: 2557 toll-free: 2055 toll-free: 2628 toll-free: 2999 toll-free: 2955 toll-free: 2020 toll-free: 2669 toll-free: 2572 toll-free: 2355 toll-free: 2811 toll-free: 2621 980-9-15-3978 0800-012-0435

Korea (Seoul) International Access Code: 001 Country Code: 82 City Code: 2
Technical Support Sales Customer Service (Seoul, Korea) Customer Service (Penang, Malaysia) Fax Switchboard
Country (City) International Access Code Country Code City Code Latin America
Area Codes, Local Numbers, and Toll-Free Numbers 512 728-728-728-728-728-4600 or 512 728-3772
Customer Technical Support (Austin, Texas, U.S.A.) Customer Service (Austin, Texas, U.S.A.) Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) Sales (Austin, Texas, U.S.A.) SalesFax (Austin, Texas, U.S.A.)
Luxembourg International Access Code: 00 Country Code: 352
Website: support.euro.dell.com E-mail: tech_be@dell.com Technical Support (Brussels, Belgium) Home/Small Business Sales (Brussels, Belgium) Corporate Sales (Brussels, Belgium) Customer Care (Brussels, Belgium) Fax (Brussels, Belgium) Switchboard (Brussels, Belgium) 3420808075 toll-free: 00 toll-free: 4949 toll-free: toll-free: toll-free: toll-free: toll-free: toll-free: 888 213
Macao Country Code: 853 Malaysia (Penang) International Access Code: 00 Country Code: 60 City Code: 4
Technical Support Customer Service (Penang, Malaysia) Transaction Sales Technical Support (Dell Precision, OptiPlex, and Latitude) Technical Support (Dimension and Inspiron) Technical Support (PowerEdge and PowerVault) Customer Service Transaction Sales Corporate Sales
Country (City) International Access Code Country Code City Code Mexico International Access Code: 00 Country Code: 52 Sales
Area Codes, Local Numbers, and Toll-Free Numbers 001-877-384-8979 or 001-877-269-3383 50-81-8800 or 01-800-888-3355 001-877-384-8979 or 001-877-269-3383 50-81-8800 or 01-800-888-3355 toll-free: 1-866-278-6822 001-800-882-47 50
Customer Technical Support
Customer Service Main Montserrat Netherlands Antilles Netherlands (Amsterdam) International Access Code: 00 Country Code: 31 City Code: 20 General Support General Support Website: support.euro.dell.com Technical Support Technical Support Fax Home/Small Business Customer Care Relational Customer Care Home/Small Business Sales Relational Sales Home/Small Business Sales Fax Relational Sales Fax Switchboard Switchboard Fax New Zealand International Access Code: 00 Country Code: 64 E-mail (New Zealand): nz_tech_support@dell.com E-mail (Australia): au_tech_support@dell.com Technical Support (for desktop and portable computers) Technical Support (for servers and storage) Home and Small Business Government and Business Sales Fax Nicaragua General Support

Connecting a USB Printer

NOTE: You can connect USB devices while the computer is turned on. 1 Complete the operating system setup, if you have not already done so. 2 Install the printer driver if necessary. See the documentation that came with your printer. 3 Attach the USB printer cable to the USB connectors on the computer and the printer. The USB connectors fit only one way.
USB connector on computer

USB printer cable

USB connector on printer
Using a Media Card Reader
Use the Media Card Reader to transfer data directly to your computer. The Media Card Reader supports the following memory types: 14 CompactFlash Type I and II (CF I/II) SmartMedia (SMC) Memory Stick (MS/MS Pro)
SecureDigital Card (SD) MultiMediaCard (MMC)
For information on installing a Media Card Reader, see "Installing a Media Card Reader" on page 72.
CompactFlash Type I and II (CF I/II)

SmartMedia (SMC)

Memory Stick (MS/MS Pro) IEEE 1394
SecureDigital Card (SD)/ MultiMediaCard (MMC)
To use the Media Card Reader: 1 Check the media or card to determine the proper orientation for insertion. 2 Slide the media or card into the appropriate slot until it is completely seated in the connector. If you encounter resistance, do not force the media or card. Check the card orientation and try again.

Connecting a TV

NOTE: To connect a TV to your computer, you must purchase an S-video cable, which is available at
most consumer electronics stores. An S-video cable is not included with your computer.
1 Follow the procedures in "Before You Begin" on page 53. 2 Connect one end of the S-video cable to the TV-OUT connector on the back of the computer. 15
3 Connect the other end of the S-video cable to the S-video input connector on your TV.
1 After you connect the TV, turn on the computer. The Microsoft Windows desktop displays on the monitor. 2 Enable clone mode or extended desktop mode in the display settings. In clone mode, the monitor and TV display the same image. In extended desktop mode, you can drag objects from one screen to the other, effectively doubling the amount of viewable work space.
For information on changing the display settings for your graphics card, see the users guide in the Help and Support Center (click the Start button, click Help and Support, click User and system guides, click Device guides, and then click the guide for your graphics card).
Setting Up a Home and Office Network
Connecting to a Network Adapter
NOTE: Plug the network cable into the network adapter connector on the computer. Do not plug the network cable into the modem connector on the computer. Do not plug a network cable into a telephone wall jack. 1 Connect the network cable to the network adapter connector on the back of your computer. Insert the cable until it clicks into place, and then gently pull it to ensure that it is secure. 2 Connect the other end of the network cable to a network device.

After you finish copying the source CD or DVD, the CD or DVD that you created automatically ejects.
Using Blank CD-Rs, CD-RWs, DVD+R, and DVD+RW
Use blank CD-Rs to record music or permanently store data files. After creating a CD-R disc, you cannot write to that CD-R again (see the Sonic documentation for more information). Use blank CD-RWs to write to CD or to erase, rewrite, or update data on CDs. Your DVD-writable drive can write to four different types of recording mediaCD-Rs, CD-RWs (including high-speed CD-RWs), DVD+Rs, and DVD+RWs. Blank DVD+Rs can be used to permanently store large amounts of information. After you create a DVD+R, you may not be able to write to that disc again if the disc is "finalized" or "closed" during the final stage of the disc creation process. Use blank DVD+RWs if you plan to erase, rewrite, or update information on that disc later.

Helpful Tips

Use Microsoft Windows Explorer to drag and drop files to a CD-R or CD-RW disc only after you start Sonic RecordNow and open a RecordNow project. You must use CD-R discs to burn music CDs that you want to play in regular stereos. CD-RWs do not play in most home or car stereos.
You cannot create audio DVDs with Sonic RecordNow. Music MP3 files can be played only on MP3 players or on computers that have MP3 software installed. Do not burn a blank CD-R or CD-RW to its maximum capacity; for example, do not copy a 650-MB file to a 650-MB blank CD. The optical drive needs 1 or 2 MB of the blank CD to finalize the recording. Use a blank CD-RW to practice CD recording until you are familiar with CD recording techniques. If you make a mistake, you can erase the data on the CD-RWs and try again. You can also use blank CD-RWs to test music file projects before you record the project permanently to a blank CD-R. See the Sonic support website at support.sonic.com for additional information.

Power Management

The Microsoft Windows XP power management features can reduce the amount of electricity your computer uses when it is on and you are not using it. You can reduce power to just the monitor or the hard drive, or you can use standby mode or hibernate mode to reduce power to the entire computer. When the computer exits from a power conservation mode, the Windows desktop is restored to the state it was in before it entered the mode. NOTE: Windows XP Professional includes security and networking features not available in
Windows XP Home Edition. When a Windows XP Professional computer is connected to a network, different options related to security and networking appear in certain windows.

Presentation If you want your computer to run without interruption (using no power conservation). Minimal Power Management If you want your computer to run with minimal power conservation. Max Battery If your computer is a portable computer and you run your computer from batteries for extended periods of time.
If you want to change the default settings for a scheme, click the drop-down menu in the Turn off monitor, Turn off hard disks, System stand by, or System hibernates field, and then select a timeout from the displayed list. Changing the time-out for a scheme field permanently changes the default settings for that scheme, unless you click Save As and enter a new name for the changed scheme. NOTICE: If you set the hard drive (hard disk) to time-out before the monitor does, your computer may appear to be locked up. To recover, press any key on the keyboard or click the mouse. To avoid this problem, always set the monitor to time-out before the hard drive.

Advanced Tab

The Advanced tab allows you to: Place the power options icon in the Windows taskbar for quick access. Set the computer to prompt you for your Windows password before the computer exits from standby mode or hibernate mode. Program the power button to activate standby mode, activate hibernate mode, or turn off the computer.
To program these functions, click an option from the corresponding drop-down menu and click OK.

Hibernate Tab

The Hibernate tab allows you to enable hibernate mode. If you want to use the hibernate settings you defined on the Power Schemes tab, click the Enable hibernate support check box on the Hibernate tab. For more information on power management options: 1 Click the Start button and click Help and Support. 2 In the Help and Support window, click Performance and maintenance. 3 In the Performance and maintenance window, click Conserving power on your computer.

Hyper-Threading

Hyper-Threading is an Intel technology that can enhance overall computer performance by allowing one physical processor to function as two logical processors, capable of performing certain tasks simultaneously. It is recommended that you use the Microsoft Windows XP Service Pack 1
(SP1) or later operating system because Windows XP is optimized to take advantage of Hyper-Threading technology. While many programs can benefit from Hyper-Threading, some programs have not been optimized for Hyper-Threading and may require an update from the software manufacturer. Contact the software manufacturer for updates and information about using Hyper-Threading with your software. To determine if your computer is using Hyper-Threading technology: 1 Click the Start button, right-click My Computer, and then click Properties. 2 Click Hardware and click Device Manager. 3 In the Device Manager window, click the plus (+) sign next to Processors. If Hyper-Threading is enabled, the processor is listed twice. You can enable or disable Hyper-Threading through system setup. For more information on accessing system setup, see page 86.

C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N Ensure that the headphone cable is securely inserted into the headphone connector (see page 55). A D J U S T T H E W I N D O W S V O L U M E C O N T R O L Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
Video and Monitor Problems
See the monitor documentation for troubleshooting procedures.

If the screen is blank

CHECK THE MONITOR CABLE CONNECTION Ensure that the graphics cable is connected as shown on the setup diagram for your computer. If you are using a graphics extension cable and removing the cable solves the problem, the cable is defective. Swap the computer and monitor power cables to determine if the power cable is defective. Check the connector for bent or broken pins. (It is normal for monitor cable connectors to have missing pins.) C H E C K T H E M O N I T O R P O W E R L I G H T If the power light is off, firmly press the button to ensure that the monitor is turned on. If the power light is lit or blinking, the monitor has power. If the power light is blinking, press a key on the keyboard or move the mouse.
TE S T T H E E L E C T R I C A L O U T L E T Ensure that the electrical outlet is working by testing it with another device, such as a lamp. C H E C K T H E D I A G N O S T I C L I G H T S See page 43.
If the screen is difficult to read
C H E C K T H E M O N I T O R S E T T I N G S See the monitor documentation for instructions on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. M O V E T H E S U B W O O F E R A W A Y F R O M T H E M O N I T O R If your speaker system includes a subwoofer, ensure that the subwoofer is at least 60 cm (2 ft) away from the monitor. M O V E T H E M O N I T O R A W A Y F R O M E X T E R N A L P O W E R S O U R C E S Fans, fluorescent lights, halogen lamps, and other electrical devices can cause the screen image to appear "shaky." Turn off nearby devices to check for interference. ROTATE THE MONITOR TO ELIMINATE SUNLIGHT GLARE AND POSSIBLE INTERFERENCE ADJUST THE WINDOWS DISPLAY SETTINGS 1 Click the Start button, click Control Panel, and then click Appearance and Themes. 2 Click Display and click the Settings tab. 3 Try different settings for Screen resolution and Color quality.

Parameters

Allows you to customize the test by changing the test settings.
4 Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.

Drivers

What Is a Driver?
A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program. A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installedno further installation or configuration is needed. Many drivers, such as the keyboard driver, come with your Microsoft Windows operating system. You may need to install drivers if you: Upgrade your operating system Reinstall your operating system Connect or install a new device

Identifying Drivers

If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver.

Windows XP

1 Click the Start button and click Control Panel. 2 Under Pick a Category, click Performance and Maintenance. 3 Click System. 4 In the System Properties window, click the Hardware tab.
5 Click Device Manager. 6 Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the device icon. If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver (see page 48).

Reinstalling Drivers

NOTICE: The Dell Support website at support.dell.com provides approved drivers for Dell computers. If you install drivers obtained from other sources, your computer might not work correctly.
Using Windows XP Device Driver Rollback
If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version. 1 Click the Start button and click Control Panel. 2 Under Pick a Category, click Performance and Maintenance. 3 Click System. 4 In the System Properties window, click the Hardware tab. 5 Click Device Manager. 6 Right-click the device for which the new driver was installed and click Properties. 7 Click the Drivers tab. 8 Click Roll Back Driver. If Device Driver Rollback does not resolve the problem, then use System Restore to return your computer to the operating state that existed before you installed the new driver.
Manually Reinstalling Drivers
1 After copying the driver files to your hard drive, click the Start button and right-click My Computer. 2 Click Properties. 3 Click the Hardware tab and click Device Manager. 4 Double-click the type of device for which you are installing the driver. 5 Double-click the name of the device for which you are installing the driver. 6 Click the Driver tab and click Update Driver. 7 Click Install from a list or specific location (Advanced) and click Next. 8 Click Browse and browse to the location to which you previously extracted the driver files. 9 When the name of the appropriate driver appears, click Next. 10 Click Finish and restart your computer.

Resolving Software and Hardware Incompatibilities
If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. To resolve incompatibilities using the Hardware Troubleshooter: 1 Click the Start button and click Help and Support. 2 Type hardware troubleshooter in the Search field and click the arrow to start the search. 3 Click Hardware Troubleshooter in the Search Results list. 4 In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer, and click Next.
Restoring Your Operating System
You can restore your operating system in the following ways: Microsoft Windows XP System Restore returns your computer to an earlier operating state without affecting data files. Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer.
Using Microsoft Windows XP System Restore
The Microsoft Windows XP operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. See the Windows Help and Support Center for information on using System Restore. To access help, see page 10. NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or recover them. NOTE: The procedures in this document were written for the Windows default view, so they may not work if you set your Dell computer to the Windows Classic view.

Creating a Restore Point

1 Click the Start button and click Help and Support. 2 Click System Restore. 3 Follow the instructions on the screen.
Restoring the Computer to an Earlier Operating State

PCI Express: connector connector size connector data width (maximum) PCI Express: connector connector size connector data width (maximum) Drives Externally accessible Available devices one slimline 3.5-inch media bay one slimline 5.25-inch drive bay Serial ATA drive, USB memory devices, CD drive, DVD drive, DVD+RW drive, DVD/CD-RW combo drive, DVD+/-RW, and Media Card Reader one bay for 1-inch high hard drive one xpins 16 PCI Express lanes

Internally accessible

Connectors External connectors: Serial IEEE 1394 9-pin, 16550C-compatible connector one 6-pin powered back-panel connector (not present on all computers) one 6-pin powered front-panel connector (with optional Media Card Reader) 15-hole D-SUB connector two front-panel and five back-panel USB 2.0compliant connectors front-panel miniature connector for line-out five connectors for line-in, line-out, microphone, surround, and center/Low Frequency Effects (LFE) channel; S/PDIF back panel connector (S/PDIF connector not present on all computers) RJ45 connector RJ11 (MDC 1.5) connector one 40-pin connector one 7-pin connectors one 5-pin connectors 36-pin connector 164-pin connector 8-pin header for optional Media Card Reader (3.5-inch bay device) one 12-pin connector one 10-pin header one 34-pin header one 2 x 10 connector one 2 x 2 connector one 2 x 5 header for optional Media Card Reader (3.5-inch bay device)
Video USB Headphone Audio
Network adapter Modem System board connectors: IDE drive Serial ATA Fan PCI Express x1 PCI Express x16 USB MDC Front-panel audio Front panel Power Processor power IEEE 1394
Controls and Lights Power control Power light push button green light Blinking green in sleep state; solid green for power-on state. amber light Blinking amber indicates a problem with an installed device; solid amber indicates an internal power problem (see "Power Problems" in your Dell Dimension Owners Manual). Hard-drive access light Link integrity light (on integrated network adapter) green green light A good connection exists between a 10-Mbps network and the computer. orange light A good connection exists between a 100-Mbps network and the computer. off (no light) The computer is not detecting a physical connection to the network. Activity light (on integrated network adapter) Diagnostic lights Standby power light Activity light (optional Media Card Reader) Power DC power supply: Wattage Heat dissipation Voltage (See the safety instructions in the Product Information Guide for important voltage setting information.) Backup battery 160 W 270 W 460.7 BTU/hr fixed-voltage power supply 110 V at 50/60 Hz manual selection and auto-sensing power supplies 90 to 135 V at 50/60 Hz; 180 to 265 V at 50/60 Hz; 100 V at 50/60 Hz for Japanese computers 3-V CR2032 lithium coin cell yellow blinking light four lights on the back panel (See "Diagnostic Lights" in your Dell Dimension Owners Manual.) AUX_PWR on the system board green blinking light

Physical Height Width Depth Weight Environmental Temperature: Operating 10 to 35C (50 to 95F) 32.3 cm (12.7 inches) 9.6 cm (3.8 inches) 35.6 cm (14.0 inches) 7.4 kg (16.4 lb)
NOTE: At 35C (95F), the maximum operating altitude is 914 m
(3000 ft). Storage Relative humidity Maximum vibration: Operating Storage Maximum shock: Operating Storage Altitude: Operating Storage 15.2 to 3048 m (50 to 10,000 ft) 15.2 to 10,668 m (50 to 35,000 ft) bottom half-sine pulse with a change in velocity of 50.8 cm/sec (20 inches/sec) 27-G faired square wave with a velocity change of 508 cm/sec (200 inches/sec) 0.25 G at 3 to 200 Hz at 0.5 octave/min 0.5 G at 3 to 200 Hz at 1 octave/min 40 to 65C (40 to 149F) 20% to 80% (noncondensing)

System Setup

Overview
Use system setup as follows: To change the system configuration information after you add, change, or remove any hardware in your computer To set or change a user-selectable option such as the user password To read the current amount of memory or set the type of hard drive installed
Before you use system setup, it is recommended that you write down the system setup screen information for future reference. NOTICE: Unless you are an expert computer user, do not change the settings for this program. Certain changes can make your computer work incorrectly.

Entering System Setup

1 Turn on (or restart) your computer. 2 When the blue DELL logo appears, press <F2> immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. Then shut down your computer (see page 53) and try again.

System Setup Screens

The system setup screen displays current or changeable configuration information for your computer. Information on the screen is divided into three areas: the options list, active options field, and key functions. Options List This field appears on the left side of the system setup window. The field is a scrollable list containing features that define the configuration of your computer, including installed hardware, power conservation, and security features. Option Field This field contains information about each option. In this field you can view your current settings and make changes to your settings. Use the right and left arrow keys to highlight an option. Press <Enter> to make that selection active.
Scroll up and down the list with the up- and down-arrow keys. As an option is highlighted, the Option Field displays more information about Key Functions This field appears below the Option Field and lists keys and their functions within the active system that option and the setup field. options current and available settings. Press <Enter> to expand or contract each of the main option fields.

System Setup Options

Security

DEP (Execute Disable)

Unlock Setup

NOTE: This option appears only when the Admin Password option is enabled.

Admin Password

This option provides restricted access to the computer's system setup program in the same way that access to the system can be restricted with the System Password option. NOTE: To delete a password, enter the old password and press <Enter> two times. Displays the current status of the system's password security feature and allows a new system password to be assigned and verified. This option locks the system password field with the setup password. When the field is locked, you can no longer disable password security by pressing <Ctrl><Enter> when the computer starts. Determines what happens when AC power is restored to the computer. Sets the computer to automatically turn on. Choices are every day or every Monday through Friday. The default setting is Off. This feature does not work if you turn off your computer using a power strip or surge protector.
System Password Password Status
Power Management AC Recovery Auto Power On

Auto Power Time

Sets time to automatically turn on the computer. Time is kept in a 24-hour format (hours:minutes). Change the start-up time by pressing the right- or left-arrow key to increase or decrease the numbers, or type numbers in both the date and time fields. This feature does not work if you turn off your computer using a power strip or surge protector.
Low Power Mode Suspend Mode
Use this mode to conserve power. The options are S1, a suspend state where the computer is running in a lowpower mode, and S3, a standby state where the power is reduced or turned off for most components, however, system memory remains active.

Maintenance

Load Defaults Event Log This setting restores the computers factory-installed default settings. Displays the system event log.

POST Behavior

Fastboot Numlock Key When set to On (default), your computer starts more quickly because it skips certain configurations and tests. This option involves the rightmost bank of keys on your keyboard. When set to On (default), this option activates the numeric and mathematical features shown at the top of each key. When set to Off, this option activates the cursor-control functions labeled on the bottom of each key.
POST Hotkeys Keyboard Errors
This option allows you to specify the function keys to display on the screen when the computer starts. This option disables or enables keyboard error reporting when the computer starts.

Boot Sequence

This feature allows you to change the boot sequence for devices. NOTICE: If you modify any boot sequence settings, save the new settings to avoid losing the changes.

4 Connect your computer and monitor to electrical outlets, and turn them on. 5 After the Microsoft Windows desktop appears on your computer, shut down the computer (see page 53). 6 Turn off the monitor and disconnect it from the electrical outlet. 7 Disconnect the computer power cable from the electrical outlet, and press the power button to ground the system board. 8 Open the computer cover (see page 59). 9 Locate the 3-pin password jumper (PSWD) on the system board (see page 91) and attach the jumper to pins 2 and 3 to re-enable the password feature. 10 Close the computer cover (see page 80). NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 11 Connect your computer and devices to electrical outlets, and turn them on.

Clearing CMOS Settings

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. 1 Follow the procedures in "Before You Begin" on page 53. 2 Reset the current CMOS settings:
Locate the 3-pin CMOS jumper (RTCRST) on the system board (see page 91). Remove the jumper plug from pins 1 and 2. Place the jumper plug on pins 2 and 3 and wait approximately 5 seconds. Replace the jumper plug on pins 1 and 2.
3 Close the computer cover (see page 80). NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer. 4 Connect your computer and devices to electrical outlets, and turn them on.

Cleaning Your Computer

Computer, Keyboard, and Monitor
CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances. Use a vacuum cleaner with a brush attachment to gently remove dust from the slots and holes on your computer and from between the keys on the keyboard. NOTICE: Do not wipe the display screen with any soap or alcohol solution. Doing so may damage the antiglare coating. To clean your monitor screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the monitors antistatic coating. Wipe the keyboard, computer, and plastic part of the monitor with a soft cleaning cloth moistened with a solution of three parts water and one part dishwashing detergent. Do not soak the cloth or let water drip inside your computer or keyboard.

Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support service contract purchased with the computer. All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell limited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard, third-party hardware components integrated through CFI for the duration of the computers service contract.
Definition of "Dell-Installed" Software and Peripherals
Dell-installed software includes the operating system and some of the software programs that are installed on the computer during the manufacturing process (Microsoft Office, Norton Antivirus, and so on). Dell-installed peripherals include any internal expansion cards, or Dell-branded module bay or PC Card accessories. In addition, any Dell-branded monitors, keyboards, mice, speakers, microphones for telephonic modems, docking stations/port replicators, networking products, and all associated cabling are included.
Definition of "Third-Party" Software and Peripherals
Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all thirdparty software and peripherals is provided by the original manufacturer of the product.
Most Dell computer systems are classified by the Federal Communications Commission (FCC) as Class B digital devices. To determine which classification applies to your computer system, examine all FCC registration labels located on the bottom, side, or back panel of your computer, on card-mounting brackets, and on the cards themselves. If any one of the labels carries a Class A rating, your entire system is considered to be a Class A digital device. If all labels carry an FCC Class B rating as distinguished by either an FCC ID number or the FCC logo, ( ), your system is considered to be a Class B digital device. Once you have determined your systems FCC classification, read the appropriate FCC notice. Note that FCC regulations provide that changes or modifications not expressly approved by Dell could void your authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation.

Class A

This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturers instruction manual, may cause harmful interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case you will be required to correct the interference at your own expense.

Class B

This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturers instruction manual, may cause interference with radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/television technician for help.
FCC Identification Information
The following information is provided on the device or devices covered in this document in compliance with FCC regulations: Model number: DHP Company name: Dell Inc. One Dell Way Round Rock, Texas 78682 USA 512-338-4400

Contacting Dell

To contact Dell electronically, you can access the following websites: www.dell.com support.dell.com (technical support) premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers)
For specific web addresses for your country, find the appropriate country section in the table below. NOTE: Toll-free numbers are for use within the country for which they are listed. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.

001-800-220-1006

Country (City) International Access Code Country Code City Code Norway (Lysaker) International Access Code: 00 Country Code: 47
Website: support.euro.dell.com E-mail Support (portable computers): nor_nbk_support@dell.com E-mail Support (desktop computers): nor_support@dell.com E-mail Support (servers): nordic_server_support@dell.com Technical Support Relational Customer Care Home/Small Business Customer Care Switchboard Fax Switchboard 16865 001-800-507-0962 0800-50-669
Panama Peru Poland (Warsaw) International Access Code: 011 Country Code: 48 City Code: 22
General Support General Support Website: support.euro.dell.com E-mail: pl_support_tech@dell.com Customer Service Phone Customer Care Sales Customer Service Fax Reception Desk Fax Switchboard

95 999

Portugal International Access Code: 00 Country Code: 351
Website: support.euro.dell.com E-mail: support.euro.dell.com/pt/en/emaildell/ Technical Support Customer Care Sales Fax 410 or 411 or 412 or 1-800-805-7545 toll-free: 1-877-441-4731
Puerto Rico St. Kitts and Nevis
Country (City) International Access Code Country Code City Code St. Lucia Singapore (Singapore) International Access Code: 005 Country Code: 65
Area Codes, Local Numbers, and Toll-Free Numbers 1-800-882-1521 toll-free: 1-877-270-4609 toll-free: 7430 toll-free: 7488 toll-free: toll-free: 054 toll-free: 053
General Support Technical Support (Dimension and Inspiron) Technical Support (Optiplex, Latitude, and Precision) Technical Support (PowerEdge and PowerVault) Customer Service (Penang, Malaysia) Transaction Sales Corporate Sales
St. Vincent and the Grenadines General Support
South Africa (Johannesburg) International Access Code: 09/091 Country Code: 27 City Code: 11
Website: support.euro.dell.com E-mail: dell_za_support@dell.com Gold Queue Technical Support Customer Care Sales Fax Switchboard 4810
Southeast Asian and Pacific Countries Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91
Customer Technical Support, Customer Service, and Sales (Penang, Malaysia) Website: support.euro.dell.com E-mail: support.euro.dell.com/es/es/emaildell/ Home and Small Business Technical Support Customer Care Sales Switchboard Fax Corporate Technical Support Customer Care Switchboard Fax