Operation Guide

NW-A1000 series / A3000 series
2006 Sony Corporation 2-683-714-11 (1)
Table of Contents Menu Index

About the Manuals

Included with the player are the Quick Start Guide and this PDF-format Operation Guide. Additionally, after installing SonicStage or CONNECT Player software, you can refer to the Help within each software. The Quick Start Guide explains set up and the basic operations, enabling you to import tracks into a computer, to transfer them to the player, and to play them back. This Operation Guide explains advanced features, enabling you to make full use of the player and troubleshoot problems. The SonicStage Help or CONNECT Player Help explains details about using each software ( page 4).

Hints

NW-A1000 series refers to the NW-A1000 or NW-A1200 model. NW-A3000 series refers to the NW-A3000 model.
Depending on the country/region in which you have purchased the player, some models may not be available.
Explanations in this Operation Guide
This Operation Guide gives an explanation based on a situation where the player is connected to SonicStage CP (SonicStage Ver.4.0) or CONNECT Player. In this Operation Guide, unless otherwise noted, SonicStage refers to SonicStage CP (SonicStage Ver.4.0). For details about the minimum system requirements of SonicStage or CONNECT Player, see page 105.
Notes The following functions of the player are not available if you use the player with a version of SonicStage before SonicStage CP (SonicStage Ver.4.0) or Use Intelligent Features is not checked in the SonicStage CP settings. - Sorting the artist list by name, ignoring the introductory The or THE of the name - The following search functions of the Music Library - Rating - Release Date - Recent Transfers - Rating a track manually( Rating) - Artist Link - The following shuffle functions of Intelligent Shuffle - Artist Link Shuffle - My Favorite Shuffle - Time Machine Shuffle - Restoring a track from the Trash Bin - Favorite 100 - Play History

Continued

The supplied software may differ depending on the country/region in which you have purchased the player, or the model you have purchased. You can download the latest version of SonicStage from the following web sites: For customers in the USA: http://www.sony.com/walkmansupport/ For customers in Canada: http://www.sony.ca/ElectronicsSupport/ For customers in Europe: http://www.sonydigital-link.com/DNA/ For customers in China: http://service.sony.com.cn/KB/ For customers in Taiwan: http://www.twsupport.css.ap.sony.com/ For customers in Korea: http://scs.sony.co.kr/walkman/ For customers in other countries/regions: http://www.css.ap.sony.com/
Browsing the Operation Guide
To use the buttons in the Operation Guide Click the buttons located in the upper right of this manual to jump to Table of Contents, Player HOME Menu Reference, or Index.
Jumps to the table of contents
Find what you are looking for from a list of topics in the manual.
Jumps to the HOME menu reference
Find what you are looking for from a list of the Option items in the players HOME menu.

Jumps to the index

Find what you are looking for from a list of key words mentioned in the manual.
You can jump to the indicated page by clicking a page number in the table of contents, in the HOME menu reference, or in the index. You can jump to the indicated page by clicking a page reference indicated by ( page 2), etc. To search for a reference page by keyword, click the Edit menu, select Search of the Adobe Reader to display the navigation frame, type the keyword into the Search text box, and click Search. and buttons located at You can jump to the previous or next page by clicking the bottom of the screen of the Adobe Reader.
To change the page layout The buttons at the bottom of the Adobe Reader screen enable you to select how pages are displayed.
Single Page Pages are displayed one at a time. When you scroll, the display changes to a previous or succeeding page. Continuous Pages are displayed as a continuous roll of pages. When you scroll, the previous and next pages scroll up and down continuously.

Continuous - Facing Two pages are displayed side by side with each pair part of a continuous roll of pages. When you scroll, the previous and next pairs of pages scroll up and down continuously. Facing Two pages are displayed side by side. When you scroll, the display changes to previous or succeeding pairs of pages.
Using SonicStage Help or CONNECT Player Help
Refer to SonicStage Help or CONNECT Player Help for details about using each software suite for details on how to complete tasks, such as importing tracks to your computer and transferring tracks to the player.

To use SonicStage Help

Click Help SonicStage Help while SonicStage is running. Help appears.
In SonicStage Help, the player is referred to as Device/media.
To use CONNECT Player Help
Click Help CONNECT Player Help while CONNECT Player is running. Help appears.
In CONNECT Player Help, the player is referred to as Device.

Table of Contents

Supplied Accessories.. 7 Guide to Parts and Controls. 8 Using the Player Controls.. 9

Settings (continued)

Turning Off the Player Operation Beep.. 52 Connecting to Other Devices. 53 Setting the Screen Display Option.. 54 Setting a Screensaver. 56 Adjusting the Brightness of the Screen.. 57 Displaying Player Information.. 58 Selecting the Display Language. 59 Setting a Clock. 60 Setting the Date Display.. 62 Setting the Time Display. 63 Resetting to Factory Settings. 64 Initializing the Hard Disk. 65

Playing Tracks

Searching for Tracks. 11
By track name.. 11 By album... 12 By artist... 13 By genre.. 14 By Rating... 15 By release year.. 16 From albums recently transferred. 17
Searching for Tracks by Initial Letter. 18 Playing a Playlist.. 19 Playing Your Top 100 Tracks. 21 Searching for Tracks by Dates Played. 22 Playing Tracks in Random Order (Intelligent Shufe Play). 23
Playing your 100 favorite tracks in random order.. 23 Playing tracks of similar artists in random order (Artist Link Shufe). 25 Playing tracks released in the same year randomly (Time Machine Shufe). 26 Playing all tracks in random order. 27

Advanced Feature

Charging the Battery Using the AC Power Adaptor. 66 Maximizing Battery Life.. 68 What are Format and Bit Rate?. 69 Playing Tracks Without Pauses. 71 Playing Audio Files Registered in SonicStage or CONNECT Player. 72 How is Track Information Imported into the Player?.. 73 Storing Data Other Than Audio Files. 74 Updating the Players Firmware. 75
Changing the Play Mode.. 28 Displaying the Now Playing Screen. 30 Displaying the Option Menu. 31 Searching for Tracks Based on the Currently Playing Track. 33 Adding/Editing Tracks to a Bookmark List. 34 Deleting a Track From the Player.. 41 Rating Tracks.. 44

Troubleshooting

Troubleshooting.. 76 Error Messages.. 83 Uninstalling SonicStage or CONNECT Player.. 88

Menu Index

you change a Bookmark Lists name or a Playlists name in CONNECT Player, the list appears with the edited name.
Playing Your Top 100 Tracks
The player can select and play the 100 tracks that have been played the most times.

Favorite 100

(Favorite 100), and then press. The list of the top 100 tracks appears. Playback starts from the selected track and continues through all tracks on the list.
The track play counts used to select the top 100 are updated each time you connect the player to SonicStage or CONNECT Player. If the total number of tracks stored on the player is less than 100, all tracks on the player are played. If fewer than 100 tracks on the player have ever been played, all tracks on the player that have been played at least once are played.
Searching for Tracks by Dates Played
You can search for tracks according to the dates on which the player has played them.

Play History

(Play History), and then press. A list of dates on which tracks were played appears, starting with the most recent.
Press / to select a year and month, press / to select a
date, and then press. A list of tracks played on the selected date appears.
The history of when tracks were played for more than 15 seconds is updated and that record is applied to the play history only when you connect the player to SonicStage or CONNECT Player. When a track is played for less than 15 seconds, that playback is not applied to the play history. You can play all tracks of a list item by selecting the item from the list and pressing and holding in step.
Playing Tracks in Random Order

(Intelligent Shufe Play)

The player offers four random play (also known as shuffle play) modes: My Favorite Shuffle, Artist Link Shuffle, Time Machine Shuffle, and Shuffle All. Each shuffle play mode plays a different selection of tracks in random order.
Playing your 100 favorite tracks in random order
The player selects the 100 tracks that have been played the most and plays them in random order.
(Intelligent Shufe), and then press. The screen to select a shuffle type appears. Shuffle play 100 favorite songs. appears, and playback starts. If you select a shuffle type while a track is playing, the track stops after the message appears, and a randomly selected track starts playing (Intelligent Shuffle play).
Press / to select My Favorite Shufe, and then press.
Playing Tracks.Playing Tracks in Random Order
Intelligent Shuffle play is automatically cancelled by any of the following operations: Starting playback of a track by selecting it from the Music Library. Using the Artist Link feature. Changing the play mode. When you start Intelligent Shuffle play, the play mode changes to Shuffle or Shuffle&Repeat. The track play count information for My Favorite Shuffle is updated every time you connect the player to SonicStage or CONNECT Player. If fewer than 100 tracks on the player have ever been played, all tracks on the player that have been played at least once are played in random order. If the total number of tracks stored on the player is less than 100, all tracks on the player are played in random order.

Initially, the default Bookmark List is set to B.mark List 1.
To remove a track from a Bookmark List
Display the Now Playing screen of the track you want to remove from the Bookmark List. Press OPTION. The Option menu appears. Press / to select Remove Bookmark, and then press. The screen used to select a Bookmark List appears. Press / to select a Bookmark List, and then press. Removed from Bookmark List 1. appears, and the track is removed from the Bookmark List. When you remove the last track from a Bookmark List, the list of playlists appears.
If you play a track from a Bookmark List and then press and hold , the track is removed from the Bookmark list.
When you remove a track that is contained on more than one Bookmark List, the track is removed only from the Bookmark List selected in step 3.
To remove all tracks from a Bookmark List
Press and hold BACK. The HOME menu appears. Press /// to select The list of playlists appears. (Playlists), and then press.
Press /// to select the Bookmark List from which you want to remove all tracks, and then press. The track list appears. Select any track from the list, and press. Playback of the selected Bookmark List starts, and the icon of the Bookmark List you have selected in step 3 is underlined. Press OPTION. The Option menu appears. Press / to select Clear Bookmark List, and then press. A confirmation dialog appears. Press / to select Yes, and then press. All tracks are removed from the selected Bookmark List. If you select No, the Bookmark List remains unchanged, and the Now Playing screen appears.
To rearrange the track order of a Bookmark List
Press /// to select the Bookmark List whose track order you want to rearrange, and then press. The track list appears. Press OPTION. The Option menu appears. Press / to select Re-order Songs, and then press. The screen to change the track order appears. Press / to select a track to move, and then press. The arrow ( ) appears next to the title of the selected track, and the screen to select a destination appears. Press / to select a destination for the track, and then press. The track you selected in step 6 is moved to the location you selected in step 7. To move additional tracks, repeat steps 6 and 7. Press BACK. The track list reappears.
You cannot rearrange the track order of a Bookmark List if any track in the track list is. shown with

Press / to select Unit Information, and then press.
Available player information

Option Description

Model Serial number Version Total Songs
Displays the model name of the player. (Default setting) Displays the players serial number, which is needed to register your player. Displays version information for the players firmware. Displays the total number of tracks stored on the player.
Selecting the Display Language
You can select from a variety of languages for the display of menus and messages on the player.
Press / to select Language, and then press. Press / to select a language, and then press.
For details on each language setting, see the table below.
Display language settings
Messages and menus are displayed in Japanese. English Franais Deutsch Italiano Espaol Messages and menus are displayed in English. (Default setting) Messages and menus are displayed in French. Messages and menus are displayed in German. Messages and menus are displayed in Italian. Messages and menus are displayed in Spanish. Messages and menus are displayed in Simplified Chinese. Messages and menus are displayed in Traditional Chinese. Messages and menus are displayed in Korean.

Setting a Clock

You can set and display a clock. You can set the clock by synchronizing the clocks of the player and your computer when the player is connected to SonicStage or CONNECT Player or by setting the clock manually.
Synchronizing clocks with your computer
(Settings), and then press. The list of setup options appears. The clock-setting screen appears.
Press / to select Clock Setting, and then press. Press / to select Time Sync Set, and then press.
The clock-synchronizing screen appears.
Press / to select Synchronizing, and then press.
The clock is set to match the clock of your computer when you connect the player to SonicStage or CONNECT Player.

Settings.Setting a Clock

Setting the clock manually
The time-synchronizing screen appears.
Press / to select Do not Synch, and then press.
The clock-setting screen reappears.
Press / to select Date-Time Set, and then press.
The screen to set the date and time appears.
Press / to select the value to be changed, and press / to
increment/decrement the value, and then press. The date and time is set and the clock-setting screen reappears.
When Time Sync Set is set to Synchronizing, the clock cannot be set manually. It is recommended that you set Time Sync Set to Synchronizing, because the clock may have accumulated errors of as much as 120 seconds per month if Time Sync Set is set to Do not Synch. If the clock shows an incorrect time when Time Sync Set is set to Do not Synch, correct the clock manually.

Setting the Date Display

You can set the method to be used for displaying the date from year/month/ day, month/day/year, or day/month/year.
Press / to select Clock Setting and then press. Press / to select Date Disp Type, and then press.
The date-display setting screen appears.
Press / to select a date display method, and then press.
You can select the setting from the following: YYYY/MM/DD: Display the date in order of year/month/day. MM/DD/YYYY: Display the date in order of month/day/year. DD/MM/YYYY: Display the date in order of day/month/year.
The date of screensaver (clock) or date-time-setting screen is displayed according to the setting made here.

Setting the Time Display

You can select the method to be used for displaying the date time from a 12hour display or a 24-hour display.
Press / to select Clock Setting and then press. Press / to select Time Disp Type, and then press.
The time-display screen appears.
Press / to select the time display method, and then press
The time-display method is set, and then the clock-setting screen reappears.
The time of screensaver (clock, calendar) or date-time-setting screen is displayed according to the setting made here.
Resetting to Factory Settings
You can restore the player to its original factory settings. Resetting the player does not delete the music tracks you have transferred to the player.
(Settings), and then press. The list of setup options appears. The setting screen appears.
Press / to select Reset all Settings, and then press. Press / to select Yes, and then press.
Restored factory settings. appears, and the list of setup options reappears.
To cancel restoration of factory settings
Select No in step , and then press. The players settings are left unchanged, and the list of setup options reappears.
Factory settings cannot be restored while tracks are playing.
Initializing the Hard Disk
You can initialize the built-in hard disk of the player. If the hard disk is initialized, all the audio data and the other data stored will be erased. Be sure to verify the data stored in the hard disk prior to initializing.

Press / to select Initialize Disk, and then press. Press / to select Yes, and then press.
A confirmation dialog appears.
Press / to select Yes, and then press.
Initialize Disk appears. When initialization finishes, Hard disk initialization complete. appears, and the setting screen reappears.
To cancel hard disk initialization
Select No in step or , and then press. The contents of the hard disk remain unchanged, and the setting screen reappears.
Do not initialize the hard disk of the player on the computer. The hard disk cannot be initialized while tracks are playing. Initializing the hard disk restores all settings to the original factory configuration and erases all audio tracks and other files from the player.
Charging the Battery Using the AC Power Adaptor
You can charge the battery by connecting the player to a computer. When away from your computer, you can charge the battery from a wall outlet using the supplied AC power adaptor** and USB cable.
Connect the USB cable and AC power cord in the following

order from to.

USB cable (supplied) AC power adaptor (supplied)**
To multiple connector To USB connector To AC power adaptor
AC power cord (supplied)**

To wall outlet

Charging requires the times listed below. When charging finishes, lights up on the player, and the light on the USB cable turns off. NW-A1000 series: The battery charges to about 80% in approximately 1 hour*, a full charge requires approximately 2 hours.* NW-A3000 series: The battery charges to about 80% in approximately 2 hour*, a full charge requires approximately 3 hours.*
* These charging times are estimates, based on an empty battery charging at typical room temperature. The actual charging time will differ, depending upon the initial amount of charge in the battery and the condition of the battery. For example, if the battery is already almost fully charged when charging begins, little time is needed to reach a full charge. Charging batteries in a cold environment takes longer than at typical room temperature. **Depending on your country/region, an AC power adaptor and AC cord may not be supplied with the player. Use the dedicated AC power adaptor (optional).
To check the remaining power of the battery The remaining battery power is displayed at the bottom right of the Now Playing screen and setting screens, etc. As the battery runs down, the black portion of the indicator becomes smaller.
* LOW BATTERY. Please Charge. appears on the display, and a warning beep sounds.
Repeated battery charging The players battery uses a technology that is not subject to memory effect. Charging a battery that is not completely discharged does not reduce the batterys capacity.

Track information of some CDs may not be able to retrieved from the Internet. For tracks that are not in the Internet database, you can manually enter and edit track information in SonicStage or CONNECT Player. For details on editing track information, refer to each Help.
Storing Data Other Than Audio Files
You can store computer data on the hard disk built into the player by transferring it from your computer with Windows Explorer. The players hard disk appears in Windows Explorer as a removable storage drive.
Do not use SonicStage or CONNECT Player while using Windows Explorer to interact with the players hard disk. Always use SonicStage or CONNECT Player to transfer to the player audio files that you want to play. Audio files transferred with Windows Explorer cannot be played by the player. Do not disconnect the USB cable while transferring data between a computer and the player because the data being transferred could be damaged. Do not initialize the players hard disk from the computer. If the players hard disk must be initialized, follow the initialization procedure on page 65. The size shown in Windows Explorer for the players hard disk is smaller than the actual size of the disk, because the player uses a value of 1,000,000,000 bytes for 1 GB, while the Windows operating system uses a value of 1,073,741,824 bytes for 1 GB. On the player, the hard disk size is displayed as shown below. NW-A1000: approx. 5.6 GB (5,980,979,200 Bytes) NW-A1200: approx. 7.29 GB (7,836,237,824 Bytes) NW-A3000: approx. 18.2 GB (19,542,409,216 Bytes)
Updating the Players Firmware
You can update the players firmware, ensuring you to add new features for the player by installing the latest players firmware to the player. For details about the latest firmware information and how to install it, visit the following web site: For customers in the USA: http://www.sony.com/walkmansupport/ For customers in Canada: http://www.sony.ca/ElectronicsSupport/ For customers in Europe: http://www.sonydigital-link.com/DNA/ For customers in China: http://service.sony.com.cn/KB/ For customers in Taiwan: http://www.twsupport.css.ap.sony.com/ For customers in Korea: http://scs.sony.co.kr/walkman/ For customers in other countries/regions: http://www.css.ap.sony.com/
Download Digital Player Software Update tool to your
computer from the web site.
Connect the player to your computer, and then start up Digital
Player Software Update tool. rmware.
Follow the on-screen instructions to update the players When the completion message appears, click Finish.
Digital Player Software Update tool quits itself.
Disconnect the player from your computer.
The player starts updating the firmware automatically. When the update finishes, the player restarts automatically.
If the player does not function as expected, try the following steps to resolve the issue.
Reset the player by pressing the RESET button with a small pin. The tracks and settings stored on the player are not affected by resetting the player. No information is erased. Check the symptoms in Troubleshooting. Check for information about the issue in SonicStage or CONNECT Player. Look for information about the issue on one of the support Web sites ( page 98). If the approaches listed above fail to resolve the issue, consult your nearest Sony dealer.

Playback stops suddenly. The remaining battery power is insufficient to operate the player. Charge the battery ( page 66). If the player encounters an audio track that is incompatible with the player, playback stops ( page 104). Press to select another track. The player has been subjected to vibration for a long period of time. Remove the player from the source of the vibration, and start playback again. is displayed as part of a title. The screen turns off. The title contains characters that the player cannot display. Use the SonicStage or CONNECT Player to rename the title with appropriate characters. Press any button to turn the screen on again. The screen automatically turns off if there is no operation attempt by the user for the period you set in Display Time when Screensaver is set to No.
Troubleshooting Connection with the computer/SonicStage, CONNECT Player
The SonicStage or CONNECT Player software cannot be installed.
The computers operating system software is not compatible with SonicStage or CONNECT Player. Refer to each Readme. All Windows applications are not closed. If you start the installation while other programs are running, an error may occur. This is especially true for programs that require significant system resources, such as virus-protection software. There is not enough free space on the hard disk of your computer. You need 200 MB or more of free space. Delete any unnecessary files on your computer. If you are not logged on as an Administrator, the installation of SonicStage or CONNECT Player might fail. Make sure that you are logged on using an account with Administrator privileges.
The progress bar on the The installation is progressing normally. Please display of your computer wait. The installation may take 30 minutes or more, is not moving. The access depending on your CD drive and system lamp of your computer environment. has not lit for a few minutes. SonicStage or Your computers system environment has changed, CONNECT Player does perhaps due to an update of the Windows operating not start up. system.
Troubleshooting Connection with the computer/SonicStage, CONNECT Player (continued)
Connecting is not The USB cable is not connected properly. displayed when the Disconnect the USB cable, and then reinsert it player is connected to the straight into the port until it is firmly seated. computer with the USB A USB hub is being used. Connecting the player cable. via a USB hub may not work and is not supported. Connect the USB cable directly to the computer. Please wait for the authentication of the SonicStage or CONNECT Player. Another application is running on the computer. Disconnect the USB cable, wait a few minutes, and reconnect the cable. If the problem persists, disconnect the USB cable, restart the computer, and then reconnect the USB cable. The battery is running low. Charge the battery using the AC power adaptor ( page 66). The installation of the SonicStage or CONNECT Player was not successful. Disconnect the player from your computer, and reinstall the software using the supplied CD-ROM ( Quick Start Guide). Audio tracks registered with the earlier installation will be available with the new SonicStage or CONNECT Player installation. The player is not recognized by the computer when it is connected to the computer. The USB cable is not connected properly. Disconnect the USB cable, and then reconnect it. A USB hub is being used. Connecting the player via a USB hub may not work and is not supported. Connect the USB cable directly to the computer. The installation of the SonicStage or CONNECT Player was not successful. Disconnect the player from your computer, and reinstall the software using the supplied CD-ROM ( Quick Start Guide). Audio tracks registered with the earlier installation will be available with the new SonicStage or CONNECT Player installation.

Audio data cannot be transferred to the player from your computer.
The USB cable is not connected properly. Disconnect the USB cable, and then reconnect it. There is not enough free space on the players hard disk. Transfer any unnecessary tracks back to your computer to increase the free space ( page 41). You have already transferred over 65,535 tracks or over 8,192 playlists to the hard disk of the player, or you are trying to transfer a playlist that contains over 999 tracks. Tracks with a limited playing period or playing count may not be transferred due to restrictions set by copyright holders. For details on the settings of each audio file, contact the distributor.
Only a small number of There is not enough free space on the players hard tracks can be transferred disk. Transfer any unnecessary tracks back to your to the player. computer to increase the free space ( page 41). (Available recording time Data other than audio data is stored in the players is short.) hard disk. Move non-audio data to the computer to increase the free space. Audio data cannot be transferred back to your computer from the player. The computer you are trying to transfer tracks to is not the same computer from which the tracks were originally transferred. Tracks can be transferred only to the computer that they originally came from. The audio data has been deleted from computer you used to transfer to the player. The audio data cannot be transferred back to your computer if the track is deleted from the computer used to transfer to the player. The player becomes unstable while it is connected to the computer. A USB hub or USB extension cable is used Connecting the player via a USB hub or extension cable may not work and is not supported. Connect the supplied USB cable directly to the computer.

Troubleshooting Others

There is no beep sound when the player is operated. The player gets warm.
Beep is set to Off. Set it to On ( page 52). The player may be warm when the battery is being charged and just after charging. The player also may get warm when a large number of tracks are transferred. This behavior is normal and not cause for concern. Set the player aside for a while to allow it to cool down. As the built-in hard disk of the player starts, stops, is read from, and is written to, sound and vibration from these operations may be perceptible. This behavior is normal and not cause for concern. New Song Pop Up is set to On. Set it to Off.
Noise comes from the inside of the player, or the player shakes. The screen turns on whenever tracks change.
The player does not lie in The player does not lie in a stable position on a flat a stable position. surface such as a table. Carry the player in your hand, or hold the player in your hand while your hand rests on the flat surface. The player has no stop button. With this player, there is no difference between stopping and pausing.

Charging completes very If the battery is already almost fully charged when quickly. charging begins, little time is needed to reach a full charge. When charging finishes, lights up on the player, and the light on the USB cable turns off.

Error Messages

Follow the instructions below if an error message appears on the display.
Message Meaning Corrective action
AVLS (vol. limit) is On. Volume cannot be increased.
The volume exceeds the maximum volume allowed by AVLS.
Set AVLS (Vol. Limit) to Off ( page 51). Charge the battery fully or connect the player to the AC power adaptor before updating the firmware.
Battery too low to update There is not enough firmware. Please charge. battery remaining to update the firmware.
Cannot add more than 100 songs per list.
The number of tracks Remove unnecessary added to a Bookmark List tracks from the or the Trash Bin exceeds Bookmark List or the the 100 track limit. Trash Bin ( page 42). You are trying to add Cannot add to a Start playback of the Bookmark List currently tracks to a Bookmark List track from a genre or when any track in the playing. album list, and then add track list is shown with it to the Bookmark List. Cannot change Date-time You have tried to set Set Time Sync Set to Date-Time Set when setting when Time sync Do not Synch. Time Sync Set is set to setting is Synch with Synchronizing. software. You tried to change the Cannot change sound Set Audio Output to Sound setting while settings when audio Headphones Audio Output is set to output is Line Out. ( page 53). Line Out. You tried to change the Cannot change volume Set Audio Output to when audio output is Line player volume while Headphones Audio Output is set to Out. ( page 53). Line Out. You have tried to select an Pause playback, and try Cannot complete while unselectable item during playing. Pause song then the operation again. playback. try again.
Troubleshooting.Error Messages
Cannot edit song order in You are trying to Start playback of a rearrange the order of a Bookmark List that is different Bookmark tracks in a Bookmark List playing. List or of a genre or when any track in the album, and then edit the track list is shown with track order. The player does not have Connect the player to Cannot play. Connect the information required compliant software and SonicStage or for playback. update information. CONNECT Player ( Quick Start Guide). Cannot play. Incompatible The track is not You cannot play back music file. permitted to be played tracks that are not back on the player. permitted to be played back on the player. The tracks with a limited playing count are playing. The track the player is Cannot play. Music file Transfer audio data to attempting to play is damaged. Connect the player again ( damaged. compliant software and Quick Start Guide). transfer again. You are trying to play a Cannot play. Playback Tracks with a limited possible in [] hours. track before its limited playing time can only playing period has begun. ( is the number of be played back within hours.) the designated playing period. Cannot remove this song You have tried to remove Tracks that are not since it is not bookmarked a track that is not bookmarked cannot be bookmarked in Bookmark in Bookmark List. removed from List. Bookmark List. Compliant software must The player does not have Connect the player to be connected to use this the information required SonicStage or for the Artist Link feature. function. CONNECT Player to transfer track information.

Owners Record The model and serial numbers are located on the back of the player. Record the serial number in the space provided below. Refer to these numbers whenever you call upon your Sony dealer regarding this product. Model No. __________________________ Serial No. __________________________ WARNING To reduce the risk of re or electric shock, do not expose this apparatus to rain or moisture.
Do not install the appliance in a confined space, such as a bookcase or built-in cabinet. To reduce the risk of fire, do not cover the ventilation of the apparatus with news papers, tablecloths, curtains, etc. And dont place lighted candles on the apparatus. To reduce the risk of fire or electric shock, do not place objects filled with liquids, such as vases, on the apparatus.
For Customers in the USA INFORMATION: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this equipment.
If you have any questions about this product: Visit: www.sony.com/walkmansupport Contact: Sony Customer Information Service Center at 1-(866)-456-7669 Write: Sony Customer Information Services Center 12451 Gateway Blvd., Fort Myers, FL 33913 Model NW-A1000/A1200/A3000
Declaration of Conformity
SONY NW-A1000/A1200/A3000 Sony Electronics Inc. 16530 Via Esprillo, San Diego, CA 92127 USA Telephone Number: 858-942-2230 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Restore..42 Restore all..43
Turn off the player manually.68
U Uninstall SonicStage or CONNECT Player.88 Unique..49 V Version..58 VOL+/- switch..8 W Wide Range..47 Windows Explorer.74

Thank you for your purchase, Please find the information you requested below:
Sony NW-A1000 NW-A3000 NW-HD5 NW-HD3 Volume Unlock
NW-A1000 and NW-A3000 instructions are in the attached image file. NW-HD1 NW-HD3 and NW-HD5 instructions are below. So far only two (of over 400) people have failed to unlock their player with this info. It turned out that their players were already unlocked as they were Austrailian spec models. IF you have any problems then PLEASE let me know as I am POSITIVE this fix will work for you too.
Start the player. Start playing a song. Turn the HOLD function on by sliding the swich at the top. Then, Hold the SEARCH/MENU/MODE button and enter the button sequence: Right, Right, Left, Left, Right, Left, Right, Left, Up, Down. Let go of the buttons, and put the HOLD switch back to its original position. The backlight will cut out and you'll be in the service menu with "POWER" displayed. Press DOWN a few times to select OTHERS and press Right to get into the menu. Keep pressing down until you get to SP SET (Sound Pressure Setting). Press Play/Pause to get into change the option. Then press SEARCH/MENU to toggle the option on or Off (obviously, Off is for louder sounds). Then either hold STOP or remove the battery to get the player out of the service mode. For some reason, you'll have to go back into the player's options to manually turn the backlight on again after doing this. Note for NW-HD3 owners. A couple of you have had trouble backing out from the menu after applying the fix. Please hold in either the MODE or MENU buttons to exit the menus. Again thank you for your custom, Feedback is left automatically upon receipt of your feedback. Kind regards