This option provides live telephone technical support, free of service charges, MondaySaturday (excluding holidays), during your products 1 year limited warranty period. Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).
4. Extended Service and Support www.canonesp.com
Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service program that provides up to three full years of service and support coverage at a very attractive price. CarePAK offers toll-free Canon technical support and includes Canons superb InstantExchange product replacement program. For further information about extending your Canon service and support, call (1-800-385-2155), or visit our Web site at www.canonesp.com. CarePAK must be purchased during your products warranty period. For more information and updated program specifics, please visit our web site at www.canontechsupport.com.
Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at www.estore.usa.canon.com.
* Support program specifics are subject to change without notice.
2006 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may be a registered trademark or trademarks in other countries. All other product and brand names are trademarks of their respective owners. As an ENERGY STAR partner, Canon U.S.A., Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

Table of Contents

Copyright...3 Disclaimer..3 Model Name...3 Trademarks...4 Printing with Macintosh.. 84
How to Use the Documentation Provided.4 Safety Precautions..5 Reading the Document..10
Symbols Used in This Guide.10

Scanning Images.. 87

About Scanning Images. 87 Scanning Methods.. 87
Legal Limitations on Use of Your Product and Use of Images...Before Printing..12
Main Components and Their Functions.12 Turning the Machine ON and OFF..17 Loading Documents to Copy or Scan.18 Loading Paper...19 Changing the Print Settings.33
Reading from and Writing to a Memory Card.. 90
Setting up the Card Slot as the Memory Card Drive of the Computer. 90
10 Changing the Machine Settings. 91
The Print Settings... 92 Wireless Print Settings.. 93 Bluetooth Settings.. 93 Other Settings.. 93 Language selection.. 94 Reset setting.. 94 Save settings.. 94 Load settings.. 94

Copying...37

Making Copies...37 Changing the Copy Settings..39 Using Useful Copy Functions..39
Printing from a Memory Card.44
Using the Memory Card..44 Printing Photograph..47 Other Useful Functions..50
11 Routine Maintenance.. 95
Replacing an Ink Tank.. 95 Getting the Ink Level Information. 95 Knowing When to Replace Ink Tank. 96 Replacing Ink Tanks.. 96 Keeping the Best Printing Results. 100 When Printing Becomes Faint or Colors are Incorrect.. 101 Cleaning Your Machine.. 107

PP-101D 10 sheets (A4, Letter, 5" 10 sheets (A4, Letter, 5" [Photo Paper x 7" / 127.0 x 177.8 x 7" / 127.0 x 177.8 Plus Double mm) mm) Sided] PP-sheets (A4, Letter, 5" x 7" / 127.0 x 177.8 mm), 20 sheets (4" x 6" / 101.6 x 152.4 mm) 10 sheets (A4, Letter), 20 sheets (4" x 6" / 101.6 x 152.4 mm) 10 sheets (A4, Letter), 20 sheets (4" x 6" / 101.6 x 152.4 mm) 1 sheet 30 sheets 1 sheet 10 envelopes 10 sheets (A4, Letter, 5" [Photo Paper x 7" / 127.0 x 177.8 Plus Glossy] mm), 20 sheets (4" x 6" / 101.6 x 152.4 mm) 10 sheets (A4, Letter), 20 sheets (4" x 6" / 101.6 x 152.4 mm) 10 sheets (A4, Letter), 20 sheets (4" x 6" / 101.6 x 152.4 mm) Not loadable*sheets 1 sheet 5 envelopes [Photo Paper Plus Glossy]
Photo Paper Plus Semigloss*3 Photo Paper Pro*3

SG-101

PR-101

[Photo Paper Pro]

Photo Stickers*4

PS-101

[Photo Paper Plus Glossy] [Transparencies] [T-Shirt Transfers] [Envelope]
Transparencies CF-102 T-Shirt Transfers*2 Envelopes*2 TR-301
Paper having a "Model Number" is Canon specialty media. You may not be able to purchase some Canon branded paper depending on your country.

*1 *2 *3

Paper is not sold in the US by Model Number. Purchase paper by the name. This is available only when printing from your computer.
When loading a stack of paper, the printed side may be marked when it is fed in. If this happens, load paper one sheet at a time.
When Windows is being used, you can specify the print setting easily by using the Easy-Photo Print provided with the Setup CD-ROM. Feeding from the Cassette can damage the machine. Always load in the Auto Sheet Feeder.
For specifying the page size and media type when performing copy direct printing, see Changing the Print Settings on page 33. For specifying the page size and media type when printing photos saved on mobile phones, see Setting the Page Size, Media Type, and Layout When Printing from a Mobile Phone on page 77. When using plain paper (64 gsm or 17 lb), up to 150 sheets (13 mm or 0.52 inches in height) can be loaded in the Auto Sheet Feeder and Cassette respectively. Select [Plain Paper] from [Media Type] in the printer driver. For a detailed description of printing media types, refer to the Printer Driver Guide.
Media types you cannot use
Do not use the following types of paper. Using such paper will not only produce unsatisfactory results, but can also cause the machine to jam or malfunction. Folded, curled or wrinkled paper Damp paper Excessively thin paper (less than 64 gsm or 17 lb) Excessively thick paper* (more than 105 gsm or 28 lb)(non-Canon branded paper) Picture postcards Postcards affixed with photos or stickers Envelopes with double flaps Envelopes with sticker flaps Envelopes with an embossed or treated surface Any type of paper with holes

Chapter 3

Printing from a Memory Card

Using the Memory Card

This section describes the compatible memory cards and how to insert and remove them.
Memory Cards Supported by This Machine
The following memory cards are compatible with this machine. Memory cards that can be directly inserted into the Card Slot:
Compact Flash (CF) Card Supports Type I/II (3.3V) Microdrive
SmartMedia Supports 3.3V card only 1MB and 2MB cards are not supported
MEMORY STICK MEMORY STICK PRO
SD Secure Digital memory card MultiMedia Card
Memory cards that can be inserted in the Card Slot using the adapter:

xD-Picture Card*1

MEMORY STICK Duo*2 MEMORY STICK PRO Duo*2 miniSD Card*2
Requires purchase of a separate compact flash card adapter for xD-Picture cards. Use the special adapter provided with the card.
This machine supports image data created by DCF standard digital cameras (based on Exif), and DPOF (based on Ver 1.00). Image data taken or saved on memory cards that do not guarantee the action with the digital camera might be unreadable from the machine or the image data might be damaged. For details on memory cards guarantee the action with the digital camera, refer to the manuals supplied with your digital camera. Format the memory card with a digital camera. The memory card might not be usable with the machine if formatted on a computer. Images edited on a computer may not be printed correctly. Insert only one kind of memory card at a time.
Inserting the Memory Card
When <Read/write mode> is selected in Read/write attribute under Other settings by using the Operation Panel on the machine, card direct printing cannot be done. After using the Card Slot as the memory card drive of the computer, remove the memory card, then be sure to set Read/write attribute to <Read-only mode>. See Read/write attribute on page 94. When you have edited or processed the data on a memory card on a computer, be sure to print the data from the computer. If you print using the Operation Panel, the data might not be printed correctly.
Press [ON/OFF] to turn on the machine.
See Turning on the Machine on page 17.
Open the Card Slot Cover.
Insert a memory card into the Card Slot.

Card Type

Compact Flash (CF) card Microdrive xD-Picture card*

Inserting Card

Insert into the Card Slot on the left side. The Access Lamp (A) lights up. SmartMedia
Insert into the Card Slot on the right side. The Access Lamp (A) lights up. MEMORY STICK MEMORY STICK PRO MEMORY STICK Duo* MEMORY STICK PRO Duo* SD Secure Digital memory card miniSD Card* MultiMedia card
Insert into the center part of the Card Slot on the right side. The Access Lamp (A) lights up.
* Be sure to attach the memory card to the special adapter before inserting it into the Card Slot.

Printing by Using the Photo Index Sheet
With this machine, you can easily select print options as well as the photos to print using the Photo Index Sheet and by marking its appropriate circles. Simply scanning the Photo Index Sheet prints the selected photographs according to the settings you have made.
(1) Press [ON/OFF] to turn on the machine. See Turning on the Machine on page 17. (2) Load A4 or Letter-size paper. See Loading Paper on page 19.
Use white plain paper when printing a Photo Index Sheet.
(3) Ensure that the proper paper source is selected. See Changing the Paper Source on page 23.
Select the Photo Index Sheet menu.
(1) Press [Photo Index Sheet]. The Photo Index Sheet menu is displayed.
] to select <Photo Index Sheet print>, then press [OK].
Select a range of image data to print.
(1) Use [ ] or [ ] to select a range of images you want to include in the Photo Index Sheet, then press [OK]. <Print all photos>: All images are printed on the Photo Index Sheet.
<Set no. of copies>: <Search>: (2) Go to step 4.
Prints by specifying the number of photos. Prints by specifying the date range.
If you selected <Print all photos>: If you selected <Set no. of copies>: (2) Use [ ] or [ press [OK]. (3) Go to step 4. If you selected <Search>: (2) Use [ (3) Use [ ] or [ ] or [ ] to specify the oldest shot date to include in print, then press [OK]. ] to specify the newest shot date to include in print, then press [OK]. It may take time to display the Search screen depending on the number of photos saved on the memory card. ] to specify the number of photos to print starting with the newest one, then

(4) Go to step 4.

Start printing the Photo Index Sheet.
(1) Press [Color]. Printing of the Photo Index Sheet starts.
When there are more than 37 images, two or more Photo Index Sheets are printed.

(A) (B) (C)

(E) (F) (G) (A) Select the page size and print type. (B) Select date printing and/or photo optimizer as necessary. See Print Setting Items on page 34.
(C) Mark this to print all photographs, one copy each. *When you mark this, even if you mark the number of copies you want to print for each photograph, those marks will be disregarded, and one copy each of all photographs will be printed. (D) Select the number of copies (fill in a circle under each photograph you want to print). (E) Follow the procedure as described. (F) Select the paper source. (G) Mark this to print the same Photo Index Sheet again. *If you mark this, all other marked settings will be disregarded.

Never disconnect the USB cable during printing. When disconnecting the USB cable between the PictBridge compliant device and machine, follow the instructions given in the devices instruction manual. Controls of the device cannot be used for the following: Print quality setting Machine maintenance
Printing Photographs Directly from a Canon Bubble Jet Direct Compatible Digital Camera
The following is a list of media types that can be set on the Canon Bubble Jet Direct compatible digital camera or digital video camcorder (PictBridge incompatible) along with their limitations when connected to this machine.
To connect the compatible digital camera to this machine, use the USB cable for the computer connection supplied with the camera. For details on connection, see Connecting to a PictBridge Compliant Device on page 70.
Media Types for Digital Camera
When you connect a digital camera, you can use the following media: Digital Camera Setting Card #1 Card #2 Media Type Photo Paper Pro 4" x 6" / 101.6 x 152.4 mm Photo Paper Plus Glossy 4" x 6" / 101.6 x 152.4 mm Photo Paper Plus Semi-gloss 4" x 6" / 101.6 x 152.4 mm Glossy Photo Paper 4" x 6" / 101.6 x 152.4 mm Glossy Photo Paper "Everyday Use" 4" x 6" /101.6 x 152.4 mm Card #3 LTR Photo Paper Plus Glossy 5" x 7" / 127.0 x 177.8 mm Photo Paper Pro Letter Photo Paper Plus Glossy Letter Photo Paper Plus Semi-gloss Letter Glossy Photo Paper Letter A4 Photo Paper Pro A4 Photo Paper Plus Glossy A4 Photo Paper Plus Semi-gloss A4 Glossy Photo Paper A4 Glossy Photo Paper "Everyday Use" A4 You may not be able to purchase some Canon branded paper depending on your country.
Printing Directly from a Digital Camera or a Digital Video Camcorder
This section describes how to print after connecting a camera to the machine. For the digital camera operation method and troubleshooting, refer to your digital camera manual. For print error messages, see Cannot Print Properly from the Digital Camera on page 128.

Displaying the Wireless Print Screen and Specifying the Settings
Display the Wireless print settings screen.
(1) Press [Menu]. (2) Use [ (3) Use [ ] or [ ] or [ ] to select <Maintenance/settings> and then press [OK]. ] to select <Device settings> and then press [OK].
(4) Use [ ] or [ ] to select <Wireless print settings> and then press [OK]. The Wireless print settings screen is displayed.
Confirm or change the settings.
(1) Use [ (2) Use [ ] or [ ] or [ ] to select the item to set. ] to change the setting.
(3) Press [OK] after finishing all settings you need. The photos in the mobile phone can be printed according to the following settings.

Setting Items

(1) Select the page size for the wireless print. (2) Select the media type for the wireless print. For information on wireless print compatible page size and type, see Recommended Paper and Requirements on page 19.
(3) Correct the contours and smoothes out the jaggedness. Image optimizer ON, Image optimizer OFF (4) Select the layout of the photos as below. Sticker print: Stickers x 16 Printing on paper other than sticker: Bordered x 1, x 2, x 4, x 8 Borderless x 1, x 2, x 4, x 8 Mixed 1, 2, 3
<Mixed 1>, <Mixed 2>, or <Mixed 3> can be selected only when the page size setting is <8.5" x 11" (215.9 x 279.4)> or <A4>. When printing on Canon Photo Stickers, make the settings as below. Media Type Photo Paper Plus Glossy Layout Stickers x 16

Page Size Sticker

Performing Infrared Communication
You can print photos in your mobile phone. When printing through infrared communication, also refer to your mobile phone manual.
(1) Press [ON/OFF] to turn on the machine. See Turning the Machine ON and OFF on page 17. (2) Load paper. See Loading Paper on page 19. (3) Ensure that the proper paper source is selected. See Changing the Paper Source on page 23.

Set the print setting.

See Setting the Page Size, Media Type, and Layout When Printing from a Mobile Phone on page 77.
Start Infrared Communication.
(1) Oppose the infrared port of the mobile phone (D) to that of the machine (B) at a distance of less than 7.87" / 20 cm (C).
The effective angle of the IrDA port of the machine is about 10 from the central axis in both vertical and horizontal directions (A). The allowable distance of communication with the machine depends on the mobile phone you use. For this distance, refer to your mobile phone manual.

Close the Inner Cover. Note
Ensure that the Inner Cover is closed. Printing will not occur if the Inner Cover is open.
Slowly close the Scanning Unit (Printer Cover).
The Print Head Holder moves to the right. Be sure to hold the Scanning Unit (Printer Cover) firmly using both hands, and be careful not to get your fingers caught. Do not hold the LCD. If <Some ink tanks are not installed in place.> is displayed on the LCD after the Scanning Unit (Printer Cover) is closed, some ink tanks may be installed in the wrong positions. Open the Scanning Unit (Printer Cover) and make sure that all the ink tanks are installed in the correct order directed on the label. When you start printing after replacing the ink tank, the machine executes Print Head cleaning automatically. Do not perform any other operations until the Print Head cleaning finishes.
Keeping the Best Printing Results
When unplugging the power cord
When unplugging the power cord, be sure to press [ON/OFF] first. When you press [ON/OFF], the Print Head is protected by the cap to prevent the ink from drying. When unplugging the power cord, be sure to unplug it after turning OFF the machine with [ON/OFF].
When not using the machine for a long time
When not using the machine for a long time, print or copy in both black & white and in color, or perform Print Head cleaning, about once a month to prevent degradation of the Print Head. Numerous nozzles are installed in the Print Head for high-precision printing. Just as the uncapped tip of a ballpoint pen or marker becomes dry and unusable if not used for a long period of time, the Print Head nozzles become blocked by dried ink. Periodically printing or cleaning the Print Head can prevent this blockage.
If the printed area is traced with a highlight pen or paint-stick or stained with water or sweat, ink may blur depending on the paper.
When Printing Becomes Faint or Colors are Incorrect
When printing becomes faint or colors are incorrect, even if ink remains in the ink tanks, the Print Head nozzles are probably clogged. Follow the procedures below to clean the nozzles. If the ruled lines are shifted after running the Print Head maintenance, align the Print Head.
Before printing the nozzle check pattern or cleaning the Print Head, check the following; Open the Scanning Unit (Printer Cover), and make sure that all the ink tanks click into place and then their lamps light red. If any one of the lamps is flashing, the associated ink tank is empty or running low. See Getting the Ink Level Information on page 95. If an ink tank lamp is flashing even though ink remains in that ink tank, it is inserted in the wrong position. Make sure that the correct ink tank color is inserted in each position. Open the Scanning Unit (Printer Cover) and make sure all the ink tank lamps are lit. See Replacing an Ink Tank on page 95. If the ink tank lamp is unlit, press the mark on the ink tank firmly until it clicks to fully insert it. Make sure that all packaging material is peeled off the ink tank. See Replacing Ink Tanks on page 96. After Print Head cleaning, print the nozzle check pattern.

Cleaning the Roller (Roller Cleaning)
Clean the paper feed rollers if paper is not fed properly. Cleaning the paper feed rollers will wear the rollers, so perform this only when necessary.
Press [ON/OFF] to turn on the machine, then remove any paper from the Auto Sheet Feeder and Cassette.
Use [Feed Switch] to select the paper source to clean. Clean the paper feed rollers.
(1) Display the Maintenance screen. See Performing Maintenance on page 102. (2) Use [ ] or [ ] to select <Roller cleaning>, then press [OK]. The confirmation screen is displayed.
(3) Use [ ] or [ ] to select <Yes>, then press [OK]. The paper feed rollers are cleaned.
Repeat step 3 twice. Load three or more of A4- or Letter-sized paper in the paper source you selected in step 2. Repeat step 3 three times.
The sheet of paper is automatically fed in and then out of the machine. If there are no signs of improvement after performing three times, contact the Canon Customer Care Center.
Cleaning the Interior of the Machine (Bottom Plate Cleaning)
This section describes how to clean the interior of the machine. If the interior of the machine becomes dirty, paper printed onto by the machine may get dirty, so we recommend performing cleaning regularly.
Press [ON/OFF] to turn on the machine, then remove any paper from the Auto Sheet Feeder.
Press the Open Button to open the Paper Output Tray, and pull out the extension. Prepare a single sheet of A4- or Letter-sized plain paper. Fold it in half along the long edge. Unfold the paper, then load it in the Auto Sheet Feeder with the open side to the front.
Perform bottom plate cleaning.
(1) Display the Maintenance screen. See Performing Maintenance on page 102. (2) Use [ ] or [ ] to select <Bottom plate cleaning>, then press [OK]. The confirmation screen is displayed.
(2) (3) Use [ ] or [ ] to select <Yes>, then press [OK]. The sheet of paper is automatically fed in and then out of the machine. If the printed paper is smudged, clean the inside of the machine again. If the problem remains after performing cleaning again, the protrusions inside the machine may be stained. Clean them up. See Cleaning the Protrusions inside the Machine on page 110.
Even if the Cassette is selected as the paper source, paper will be fed from the Auto Sheet Feeder to print the pattern. Do not perform any other operation while the bottom plate is being cleaned.

Inner cover is open. Close the inner cover and press [OK].
Ink used for cleaning is absorbed in a waste ink absorber placed in the machine. Press [OK] to cancel the error so that you can continue printing. Once the waste ink absorber becomes completely full, printing cannot be done until the waste ink absorber is replaced. Canon recommends to contact the Canon Customer Care Center as soon as possible.You will need to replace a particular part of the machine. Possible causes are as follows: The ink tank may not be installed properly (The lamp on the ink tank is off). Install the appropriate ink tank. The ink tank may not be compatible with this machine (The lamp on the ink tank is off). Install the appropriate ink tank. See Replacing an Ink Tank on page 95.
The following ink tank cannot be recognized. U140 U043
The following ink tank cannot be recognized. U150
Ink tank errors have occurred (The lamp on the ink tank is off). Replace the ink tank. See Replacing an Ink Tank on page 95. The ink tank that is not supported by this machine is installed (The lamp on the ink tank is off). Install the appropriate ink tank. See Replacing an Ink Tank on page 95. An ink tank that was once empty is installed. Replace the ink tank. Printing under the situation may damage the Print Head. Canon shall not be liable for any machine malfunction or damage caused by refilled ink tanks. If you want to continue printing with the refilled ink tank installed, press and hold [Stop/Reset] for at least 5 seconds, and then release it. Using refilled ink tanks are memorized. * This operation will release the function for detecting the remaining ink level. Disconnect the camera cable, and reconnect it. Depending on the model or brand of your device, you may have to select a print mode compliant with PictBridge before connecting the camera. You may also have to turn on the camera or select Play mode manually after connecting the camera to the machine. Perform necessary operations according to the instruction manual supplied with your camera. If the error is still unresolved, there is a possibility that you are using a digital camera or digital video camcorder that is not supported by this machine. Use a digital camera or digital video camcorder compatible with this machine. A4/Letter-sized paper is not loaded on the Auto Sheet Feeder. Press [OK] on the machine to clear the error, then load one sheet of A4/ Letter-sized paper in the Auto Sheet Feeder. Automatic Print Head alignment cannot be performed using paper from the Cassette. For automatic Print Head alignment, always load paper in the Auto Sheet Feeder. Print Head nozzles are clogged. Press [OK] to resolve the error. Print the nozzle check pattern to check the status of the Print Head. The Paper Output Slot has been exposed to a strong light source preventing current Print Head alignment. Press [OK] to resolve the error. Align the Print Head so the Paper Output Slot will not be exposed directly to a strong light source. After carrying out the above measures, if the problem continues after aligning the Print Head again, press [OK] to resolve the error, and then perform manual Print Head alignment. For details on manual Print Head alignment, see Adjusting the Print Head Manually on page 115. An error requiring servicing might have occurred. Turn off the machine, and unplug the power cord of the machine from the power supply. After a while, plug the power cord of the machine back in, turn on the machine, and then reconnect the camera to the machine. If the same error occurs, contact the Canon Customer Care Center. Contact the Canon Customer Care Center. The Scanner Lock Switch is not released. Slide the Scanner Lock Switch to the release position , press [ON/OFF] to turn the machine off. Then, turn the power back on. If this error still remains, contact the Canon Customer Care Center.

For how to confirm the points above, contact the manufacturer of your computer, USB cable, or USB hub, as appropriate.
When You Connect to a Computer Running Windows XP, the Screen Shows the Warning Message This device can perform faster or HighSPEED USB Device Plugged into non-High-SPEED USB Hub
You connect to a computer that does not support USB 2.0 Hi-Speed.
Your environment is not fully compatible with USB 2.0. See Printing Speed is Slow / USB 2.0 Hi-Speed Connection Does Not Work on page 133.

Problems Scanning

Scanner wont work
The machine is not recognized by the computer.
Restart the computer. This may enable the computer to recognize the machine.

ScanGear MP wont start

Scanner driver (ScanGear MP) not installed. Scanner is not selected in the application software.
Set the Setup CD-ROM and install the software.
In the application software, select this machine in [Select Source] or [Import] under the [File] menu. Example: ArcSoft PhotoStudio
*Display may differ depending on your operating system. If you are using an older application software, the menu item may be named [Select TWAIN-compliant device] instead of [Select Source].
The feature of the application software does not support TWAIN. An error message appears and the ScanGear MP window fails to appear.
Start ScanGear MP from within a TWAIN compatible software.
Reattaching the USB cable. Be sure to use a certified USB 2.0 Hi-Speed cable. You are recommended to use the cable no longer than 9.8 feet (3 meters). If a USB hub is used for the connection, do not use it. Attach the cable to a USB port on the computer itself (not the hub). Attach the USB cable to a different USB port on the computer itself (not a hub). Set the Setup CD-ROM and install the software. Select this machine in [Select Source] or [Import] in your application software. Make sure that your application software supports TWAIN. You cannot start ScanGear MP from within an applilcation software that does not support TWAIN.

Images opened in [Paint] or [Imaging] may be displayed in full size and you may not be able to reduce its display size. Open the image in an application software supplied with the scanner instead. Refer to the onscreen manual for each application software for the detailed procedures. Change the resolution setting in the scanner driver and rescan. The higher the resolution, the larger the resulting image will be. Some application software do not display clear images at small image display settings. Set the scale to 100%. Scanned image wont open. The file name extension is not supported by the application software. Rescan the image using an application software, such as ArcSoft PhotoStudio, and change the file name extension when saving the image. Refer to the on-screen manual for each application software for the detailed procedures.
Trouble scanning with MP Navigator
The original may not be scanned correctly when [Document Size] is set to [Auto Detect].
Set the [Document Size] to the actual size of the original, and scan it again. If the size you need cannot be set, scan to a larger size and trim it. For more information, refer to the Scan Guide.
Image position and size incorrect when scanning from the machines operation panel
MP Navigator settings do not match the originals.
Set the MP Navigator [Document Type] and [Document Size] to match those of the originals being scanned. For more information, refer to the Scan Guide.
ScanGear MP and MP Navigator settings are not set for scanning film.
When scanning in the Simple Mode in ScanGear MP, select [Negative Film (Color)] or [Positive Film (Color)] in the [Select Source] category. When scanning in the Advanced Mode in ScanGear MP, select [Color Negative Film], [Color Positive Film], [Monochrome Negative Film], [Monochrome Positive Film] in the [Select Source] category. When scanning on the MP Navigator, scan using [Scan Film]. If the Output Resolution is set to too high, scanning takes a long time or the computer seems to be freezing. If this happens, lower the Output Resolution and rescan.
Resolution setting is too high and scanning is slow.
Thumbnail Display does not display correctly after previewing
You are attempting to scan film with extremely dark or bright contents./ The spaces between frames are extremely narrow (0.08" / 2 mm is standard).
If thumbnails are not displayed properly after previewing with ScanGear MP, scan in the Advanced Mode. For more information, refer to the Scan Guide.
Film condition is poor due to faded colors.

Paper is not loaded.

Printer port setting does not match the interface connected to the machine.
Machine is not properly connected.
MP Drivers is not installed properly.
Uninstall then reinstall the MP Drivers. 1. Click [Start], and select [All Programs] (or [Programs]), the name of your machine, and [Uninstall]. 2. Follow the on-screen instructions to uninstall the driver. 3. Follow the procedures described in the Easy Setup Instructions and reinstall the MP Drivers.
When an Error is Displayed Regarding Automatic Duplex Printing
The correct media size is not selected in the printer driver.
Check the Page Size setting from within your application software to ensure that it matches the size of the paper loaded. Check [Page Size] on the [Page Setup] tab in the printer properties dialog box (Windows) or the [Page Setup] dialog box (Macintosh) to ensure that it matches the size of the paper loaded. The page sizes that can be used for Automatic Duplex Printing are Letter, A4, B5, A5, and 5" x 7" / 127.0 x 177.8 mm. Check that the page size of the loaded paper is correct.
To print on both sides of the page manually, follow the procedure below.
On the [Page Setup] tab, clear the [Automatic] check box. Then try printing again.
The manual duplex printing function cannot be used.
Error No.: 300 is Displayed
The machine is not ready.
Ensure that the lamp on the Operation Panel lights. If the lamp on the Operation Panel is off, turn the machine on. While [COPY] is flashing, the machine is initializing. Wait until [COPY] stops flashing and stays lit. When the Alarm Lamp lights orange, an error may occur in the machine. For details on how to resolve the error, see An Error Message is Displayed on the LCD on page 113. Ensure that the printer cable is securely connected to the computer. If using a switching hub or other device, disconnect the machine and reconnect it directly to the computer and try printing again. If successful, the problem may have been with the device. There could also be a problem with the cable(s). Replace the cable(s) and try printing again.
The name of the machine being used is not selected in the [Printer] pulldown menu of the [Print] dialog box.
Select [MP800] from the [Printer] pop-up menu in the [Print] dialog box of the printer driver. If [MP800] is not displayed in the printer list, follow the procedure below to confirm the settings. 1. Select [Edit Printer List.] from the [Printer] pop-up menu in the [Print] dialog box. The printer list is displayed. 2. Check that [MP800] is displayed in the printer list. If [MP800] is not displayed, install the MP Drivers again referring to the Easy Setup Instructions for the operation.

Additional Systems Requirements for On-screen Manuals
Browser: Windows HTML Help Viewer * Microsoft Internet Explorer 5.0 or later must be installed. The on-screen manual may not be displayed properly depending on your operating system or Internet Explorer version. We recommend that you keep your system up to date with Windows Update.
Browser: Help Viewer * The on-screen manual may not be displayed properly depending on your operating system. We recommend that you keep your system up to date.

Users in the U.S.A.

FCC Notice
PIXMA MP800: K10265 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of the FCC Rules. Do not make any changes or modifications to the equipment unless otherwise specified in this guide. If such changes or modifications should be made, you could be required to stop operation of the equipment.

Mercury Legislation

LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL LAWS Canon U.S.A. Inc. One Canon Plaza, Lake Success, NY 11042, U.S.A. TEL No. (516) 328-5600

PIXMA MP800 SERVICE MANUAL
Copyright 2005, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. which shall be retained for reference purposes by Authorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.
The following do not apply if they do not conform to the laws and regulations of the region where the manual or product is used:

Trademarks

Product and brand names appearing in this manual are registered trademarks or trademarks of the respective holders.

Copyright

All rights reserved. No parts of this manual may be reproduced in any form or by any means or translated into another language without the written permission of Canon Inc., except in the case of internal business use.
Copyright 2005 by Canon Inc. CANON INC. Inkjet Device Quality Assurance Div. 2 451, Tsukagoshi 3-chome, Saiwai-ku, Kawasaki-shi, Kanagawa 212-8530, Japan

I. MANUAL OUTLINE

This manual consists of the following three parts to provide information necessary to service the PIXMA MP800: Part 1: Maintenance Information on maintenance and troubleshooting of the PIXMA MP800 Part 2: Technical Reference New technology and technical information such as FAQ's (Frequently Asked Questions) of the PIXMA MP800 Part 3: Appendix Block diagrams and pin layouts of the PIXMA MP800 Reference: This manual does not provide sufficient information for disassembly and reassembly procedures. Refer to the graphics in the separate Parts Catalog.

II. TABLE OF CONTENTS

Part 1: MAINTENANCE
1. MAINTENANCE 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer 1-2. Customer Maintenance 1-3. Product Life 1-4. Special Tools 1-5. Serial Number Location 2. LIST OF ERROR DISPLAY / INDICATION 2-1. Operator Call Errors 2-2. Service Call Errors 2-3. Other Error Messages 2-4. Warnings 2-5. Troubleshooting by Symptom 3. REPAIR 3-1. Notes on Service Part Replacement (and Disassembling / Reassembling) 3-2. Special Notes on Repair Servicing (1) External cover, scanner unit, and FAU removal (2) Operation panel removal (3) Flexible cable and harness wiring, connection 3-3. Adjustment / Settings (1) Paper feed motor adjustment (2) Grease application (3) Waste ink counter setting (4) White sponge sheet attachment (5) Solenoid position (6) Front door damper position (7) User mode (8) Service mode Service mode operation Destination settings Button and LCD test Waste ink amount setting LF correction 3-4. Verification Items (1) Service test print (2) EEPROM information print 4. MACHINE TRANSPORTATION
Part 2: TECHNICAL REFERENCE
1. NEW TECHNOLOGIES 2. CLEANING MODE AND AMOUNT OF INK PURGED 3. PRINT MODE 3-1. Normal Color Printing via Computer 3-2. Normal Grayscale Printing via Computer 3-3. Borderless Printing via Computer 3-4. Duplex Printing via Computer 3-5. Camera Direct Printing 3-6. Card Direct / Photo Direct / Wireless Printing 3-7. Copying 4. SCAN MODE 5. FAQ (Problems Specific to the MP800 and Corrective Actions)

Part 3: APPENDIX

1. BLOCK DIAGRAM 2. CONNECTOR LOCATION AND PIN LAYOUT 2-1. Logic Board Ass'y (Main Board) 2-2. Carriage Board (Print Head Connector) 2-3. Memory Card Board 2-4. IrDA / PictBridge Board 2-5. Operation Panel Board 3. PIXMA MP800 SPECIFICATIONS

Part 1

MAINTENANCE

1. MAINTENANCE

1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer
(1) Adjustment Adjustment EEPROM initialization Timing At logic board ass'y replacement Purpose To initialize settings. Tool None. Perform in the service mode. None. Perform in the user mode. None. Perform in the service mode. None. Perform in the service mode. None. Perform in the service mode. None. Approx. time 1 min.

LCD language settings

[1300] [1303] [1304] [1600]
The paper is jammed. Clear the paper and press Remove the jammed paper, and press the OK button. [OK].
Ink has run out. Replace the ink tank and close the cover. (U041)
Replace the empty ink tank(s), and close the cover. Pressing the OK button will clear the error without ink tank replacement, however, ink may run out during printing. Install the applicable ink tank(s) properly, and confirm that the LED's of all the ink tanks light red.

Ink tank not installed.

[1660]
The following ink tank cannot be recognized. (Applicable ink tank icon) (U043)
The print head is not installed, or it is not properly installed. Print head temperature sensor error

[1401]

Print head is not installed. Install the print head. Install the print head properly. (U051) Error code Turn the machine off, and turn it on again. If the error is not cleared, the print head may be defective. Replace the print head. Close the inner cover, and press the OK button. Close the inner cover, and press the OK button. The paper being printed at error occurrence will be ejected without printing the remaining data for the ejected paper, then printing will resume from the next page. Close the inner cover, and press the OK button. Close the inner cover, and press the Stop/Reset button to clear the error. The paper being printed at error occurrence will be ejected without printing the remaining data for the ejected paper, then printing will resume from the next page. Open the inner cover, place the CD-R tray and press [OK].

[1403]

Faulty EEPROM data of [1405] the print head Inner cover open before [1841] start of printing on paper (print continuable)*2. Inner cover open during printing on paper (print NOT continuable)*2. [1846] Inner cover is open. Close the inner cover and press [OK].
Inner cover open before [1851] start of printing on paper (print continuable)*1. Inner cover open during printing on paper (print NOT continuable)*1. [1856]
Inner cover closed before [1850] start of CD / DVD printing (print
Open the inner cover which functions as the CD / DVD tray feeder, set the CD / DVD tray in the feeder, and press the OK

continuable)*1. Inner cover closed during [1855] CD / DVD printing (print NOT continuable)*1.
button. Open the inner cover, and press the OK button to clear the error. The CD or DVD being printed at error occurrence will be ejected without printing the remaining data for the ejected CD or DVD, then the next print job will be done. More than one ink tank of the following color is Replace the wrong ink tank(s) with the correct one(s). installed. (U075) Some ink tanks are not installed in place. (U072) The waste ink absorber is almost full. Press [OK] to continue but early replacement recommended. <See manual> Incompatible device detected. Remove the device. Install the ink tank(s) in the correct position. Press the OK button. The service call error, indicating the waste ink absorber is full, is likely to occur soon. Remove the cable between the camera and the machine.
Multiple ink tanks of the [1681] same color installed. Ink tank in a wrong position. [1680]
Warning: The waste ink [1700] absorber becomes almost full. The connected digital camera or digital video camera does not support Camera Direct Printing. Automatic duplex printing cannot be performed. [2001]

[1310]

This paper is not compatible with duplex printing. Remove the paper and press [OK].
Press the OK button to eject the paper being used at error occurrence. Printing will resume from on the front side of the next page. Data which was to be printed on the back side of paper at error occurrence is skipped (not printed). Press the OK button. - If paper is being fed at error occurrence, the error is indicated after the paper is ejected. - If the error occurs, the print head alignment values are not changed. - After exit from the error by the Stop/Reset button, the automatic print head alignment will not be re-done.
Failed in automatic print [2500] head alignment.
Auto head align has failed. Press [OK] and repeat operation. <See manual>
The remaining ink amount unknown.

[1683]

(Applicable ink tank icon) An ink tank which has once been empty The remaining level of the following ink cannot is installed. Replace the applicable ink tank with a new one. be correctly detected. Printing with a once-empty or refilled ink tank can damage the print head. If printing is continued without replacing the refilled ink tank, press the Stop/Reset button for 5 sec. or longer to record the use of a refilled ink tank. Note: After the above operation, the function to detect the remaining ink amount is disabled.

Ink tank not recognized.

[1684]
(Applicable ink tank icon) The following ink tank cannot be recognized. (U140) (Applicable ink tank icon) The following ink tank cannot be recognized. (U150) Cover is open. Close the cover.

A non-supported ink tank is installed (the ink tank LED is turned off). Install the supported ink tanks. An error occurred in an ink tank (the ink tank LED is turned off). Replace the ink tank(s). Close the scanning unit (printer cover).

[1410 to 1419] [1200]

Scanning unit (printer cover) open.
*1: Only for models supporting CD / DVD printing *2: Only for models not supporting CD / DVD printing
2-2. Service Call Errors (by Cyclic Blinking in Orange (Alarm LED) and Green (COPY button), or Alarm LED Lit in Orange)
Service call errors are indicated by the number of cycles the Alarm LED and COPY button blink, and the corresponding error code is displayed on the LCD. Cycles of blinking in orange (Alarm LED) and green (COPY button) 2 times Error code Solution (Replacement of listed parts, which are likely to be faulty) - Carriage unit - Timing slit film - Logic board ass'y - Carriage motor - Timing sensor unit - Timing slit disk film - Feed roller ass'y - Platen unit - Logic board ass'y - Paper feed motor - Purge unit - Logic board ass'y

Error Carriage error

Conditions
[5100] An error occurred in the carriage encoder signal.

3 times

Line feed error [6000] An error occurred in the LF encoder signal.

4 times 5 times

Purge cam sensor error ASF (cam) sensor error Internal temperature error Waste ink absorber full Print head temperature rise error
[5C00] An error occurred in the purge unit.
[5700] This error takes place when feeding paper from - Sheet feed unit the ASF after an error occurred in the ASF cam sensor. [5400] The internal temperature is not proper. - Logic board ass'y

6 times

7 times 8 times
[5B00] The waste ink absorber is full. [5200] The print head temperature exceeded the specified value.
- Ink absorber kit - Print head - Logic board ass'y - Logic board ass'y - PR lift shaft ass'y - Sheet feed unit - Logic board ass'y - Carriage lift sensor unit - Sheet feed unit - Logic board ass'y - Purge unit - Sheet feed unit - Logic board ass'y

9 times 11 times

EEPROM error [6800] A problem occurred in writing to the EEPROM. Carriage lift mechanism error AP position error Paper feed position error [5110] The carriage did not move up or down properly.

12 times

[6A00] An error occurred in the AP motor during purging operation. [6B00] An error occurred in the paper feed motor.

13 times 14 times

Paper feed cam [6B10] An error occurred in the paper feed cam sensor - Sheet feed unit sensor error during paper feeding from the front paper feed - Logic board ass'y cassette. This error is also indicated when the waste ink counter is 60% or more, and a paper jam occurs in the under guide. USB Host VBUS overcurrent Valve sensor error Motor driver error [9000] The USB Host VBUS is overloaded. - Logic board ass'y

With Sticker print selected, the Settings button was pressed. With a memory card inserted in the slot, change of the Read/Write attribute was attempted. With the memory card set to the Read/write mode, Card Direct printing operation was attempted from the menu. Non-supported size of paper for PictBridge Camera Direct printing is selected. The machine failed in scanning the Photo Index Sheet.
The error message is displayed for a while, then the LCD automatically returns to the display before the error occurrence. The error message is displayed for a while, then the LCD automatically returns to the display before the error occurrence. The error message is displayed for a while, then the LCD automatically returns to the display before the error occurrence. Cancel printing on the digital camera. Press the OK button to clear the error. The LCD automatically returns to the display before the error occurrence.
The machine failed in scanning the film. No Press the OK button to clear the error. The film was set, or selection of a film type (color LCD automatically returns to the display or black & white, positive or negative) was before the error occurrence. wrong. The optical volume was insufficient for Press the OK button to clear the error. The scanning the film. (The FAU protective sheet LCD automatically returns to the display was not removed, or the lamp itself was before the error occurrence. defective.) In cropping multiple photos at the same time, Press the OK button to clear the error. The since the space between the photos were not LCD automatically returns to the display sufficient, the photos were considered as a before the error occurrence. single JPEG file, and the file became too large. After the PHOTO/FILM button was pressed, The error message is displayed for a while, printing was attempted from the menu then the LCD automatically returns to the without scanning photos or films. display before the error occurrence.
Film scanning error. Remove FAU (Film Adapter Unit) protective sheet.
Photo scan error. Photo size is too large. Leave at least 10mm between photos.
Perform operation after the film is scanned.

2-4. Warnings

Warning Low ink Message on the LCD The following ink is low. Continue? (Icon of each ink tank) Yes No In Camera Direct Printing, only "Yes" can be selected. Print head temperature rise Solution - Select Yes, and press the OK button. => Printing starts, and it is indicated on the LCD. - Select No, and press the OK button. => Printing is cancelled, and the LCD returns to the display immediately before printing was attempted.

<Part 1: 2. LIST OF ERROR DISPLAY / INDICATION>

3. REPAIR

3-1. Notes on Service Part Replacement (and Disassembling / Reassembling)
Service part Logic board ass'y QM2-3022 Notes on replacement*1 - Before removal of the logic board ass'y, remove the power cord, and allow for approx. 1 minute (for discharge of capacitor's accumulated charges), to prevent damages to the logic board ass'y. - Before replacement, check the waste ink amount (by service test print or EEPROM information print). [See 3-4. Verification Items, (1) Service test print, or (2) EEPROM information print, for details.] Adjustment / settings After replacement: 1. Initialize the EEPROM. 2. Set the destination in the EEPROM. 3. Reset the waste ink counter. 4. Correct the CD / DVD and automatic print head alignment sensors. 5. Check the ink system function. 6. Adjust the line feeding. [See 3-3. Adjustment / Settings, (8) Service mode, for details of 1 to 6] 7. Perform the print head alignment in the user mode. Operation check - EEPROM information print - Service test print - Printing via USB connection - Copy - Direct printing from a digital camera

Absorber kit QY5-0153

After replacement: - Service test print 1. Reset the waste ink counter. - EEPROM information print [See 3.3. Adjustment / Settings, (8) Service mode.] - Service test print (Confirm At replacement: CD / DVD and automatic 1. Apply grease to the sliding print head alignment sensor portions. correction, and ink system [See 3-3. Adjustment / function.) Settings, (2) Grease application.] After replacement: 1. Correct the CD / DVD and automatic print head alignment sensors. [See 3.3. Adjustment / Settings, (8) Service mode.] 2. Check the ink system function. [See 3.3. Adjustment / Settings, (8) Service mode.] 3. Perform the print head alignment in the user mode.

Carriage unit QM2-3025

Paper feed motor QK1-1502
- The red screws securing the paper feed motor are allowed to be loosened. (DO NOT loosen any other red screws.)
At replacement: 1. Adjust the paper feed motor. [See 3-3. Adjustment / Settings, (1) Paper feed motor adjustment.] - Service test print At replacement: 1. Check the ink system function. [See 3.3. Adjustment / Settings, (8) Service mode.] At replacement: 1. Apply grease to the sliding portions. [See 3.3. Adjustment / Settings, (2) Grease application.] At replacement: 1. Apply grease to the sliding portions.

Platen unit QM2-3026

PR lift shaft ass'y: QL20936

- Service test print

Carriage lift base unit QM2-2232
[See 3.3. Adjustment / Settings, (2) Grease application.] Timing slit strip film QC1-6526 Timing slit disk film QC1-6229 Print head QY6-0061 *1: General notes: - Make sure that the flexible cables and wires in the harness are in the proper position and connected correctly. [See 3-2. Special Notes on Repair Servicing, (3) Flexible cable and harness wiring, connection, for details.] - Do not drop the ferrite core, which may cause damage. - Protect electrical parts from damage due to static electricity. - Before removing a unit, after removing the power cord, allow the machine to sit for approx. 1 minute (for capacitor discharging to protect the logic board ass'y from damages). - Do not touch the timing slit strip film and timing slit disk film. No grease or abrasion is allowed. - Protect the units from soiled with ink. - Protect the housing from scratches. - Exercise caution with the red screws, as follows: i. The red screws of the paper feed motor may be loosened only at replacement of the paper feed motor unit (DO NOT loosen them in other cases). ii. DO NOT loosen the red screws on both sides of the main chassis, securing the carriage shaft positioning (they are not adjustable in servicing) - Upon contact with the film, wipe the film with ethanol. - Confirm no grease is on the film. (Wipe off any grease thoroughly with ethanol.) - Do not bend the film After replacement: 1. Perform the print head alignment in the user mode. - Service test print

After replacement: 1. Perform the print head alignment in the user mode.
To the table of contents <Part 1: 3. REPAIR, 3-1>
3-2. Special Notes on Repair Servicing
(1) External cover, scanner unit, and FAU removal (I) Remove the cassette, and front door (paper output tray) with door damper. - Slide the cassette to remove it from the main unit. - Slightly warp the front door to release the right side of the door. - While releasing the door damper on the left side of the front door, remove the door.
(II) Remove the screws (in the red circles below) from the side covers and the main case.
(III) Remove the front cover L and R. Front cover L: - Protect the cover from being scratched or the claws from being damaged by the Open button or the release lever. - While removing the side cover L by sliding its front side outward (in the direction of the red arrow in the photo below), remove the front cover L. - For the correct locations of claws and bosses on the back side of the front cover L, see the photo on the right (4 claws in the purple circles, 2 bosses in the green circles).
Front cover R: - While removing the side cover R by sliding its front side outward (in the direction of the red arrow in the photo below), remove the front cover R.
- Also remove the card door which is between the front cover R and the side cover R. - For the correct locations of claws and bosses on the back side of the front cover R, see the photo on the right (4 claws in the purple circles, 2 bosses in the green circles).
(IV) Remove the cable cover. - Push the claw of the side cover R (indicated by the triangle mark in the red circle in the photo) with a flat-blade screwdriver to release. - Slide the side cover R outward so that the cable cover in the back can be removed. - Lift the cable cover to remove the FAU cable from the groove of the side cover.
(V) Remove the side cover L and R (3 claws each). Side cover R: - Be cautious of the FAU cable, IrDA board, and card LED guide. - For the shape of the boss and recess, see the photos below. - The bosses of the bottom case will fit into the square holes of the side cover.

(6) Front door damper position Fit the door damper (attached to the front door) into the machine with the protrusion side facing up. Then, fix the right side of the front door in place. Close the front door, and press the Open button to confirm the front door opens properly.
(7) User mode On the operation panel, select Maintenance/settings, Device settings, and a desired function, then press the OK button. Function Nozzle check Cleaning Purpose To confirm the print head nozzles eject ink properly. Do the cleaning if necessary. To unclog the print head nozzles and maintain the print head in a good condition. Use this function when printing is missing or white lines appear on the nozzle check pattern. To improve the print head nozzle conditions when the cleaning is not effective. Since the deep cleaning consumes more ink than the cleaning, use this function only when necessary. To improve unsatisfactory print results or dot-misalignment on a line.

Deep cleaning

Auto head align (automatic print head alignment) Manual head align (manual print head alignment) Head alignment print Roller cleaning
To improve unsatisfactory print results or dot-misalignment on a line. Use this function when the automatic print head alignment cannot be done properly, or to align the print head at user's discretion. To print the current print head alignment values for confirmation. To solve a paper feed problem. In the roller cleaning, the paper feed rollers rotate while being pressed to the paper lifting plate. Since the rollers will wear, use this function only when necessary. To remove ink attached to the ASF paper path and the platen, using paper.
Bottom plate cleaning (8) Service mode
<Service mode operation procedures> 1) With the machine power turned off, while pressing the Stop/Reset button, press and hold the ON/OFF button. (DO NOT release the buttons). The COPY button lights in green to indicate that a function is selectable. 2) While holding the ON/OFF button, release the Stop/Reset button. (DO NOT release the ON/OFF button.) 3) While holding the ON/OFF button, press the Stop/Reset button 2 times, and then release both the ON/OFF and Stop/Reset buttons. (Each time the Stop/Reset button is pressed, the Alarm LED and COPY button light alternately, Alarm in orange and COPY in green, starting with Alarm LED.) 4) When the COPY button lights in green, press the Stop/Reset button the specified number of time(s) according to the function listed in the table below. (Each time the Stop/Reset button is pressed, the Alarm LED and COPY button light alternately, Alarm in orange and COPY in green, starting with Alarm LED.) Time(s) 0 times LED indication Green (COPY) Function Power off Remarks When the print head is not installed, the carriage returns and locks in the home position capped.

US Europe Australia Asia China Taiwan Return to the menu selection
Not supported Supported Supported Supported Supported Supported
Note: After setting the destination without logic board replacement, be sure to initialize the EEPROM (to prevent the Print Beam settings or copy paper settings from being different from the destination settings). Confirm the model name and destination in service test print or EEPROM information print. [See 3-4. Verification Items, (1) Service test print, or (2) EEPROM information print.]
<Button and LCD test procedures> Confirm the operation after replacement of the operation panel unit, logic board, or LCD. 1) Press the Stop/Reset button. The LCD turns blue, waiting for a button to be pressed.
2) Press each button on the operation panel. The LCD is divided into segments, representing each button. The color of a segment corresponding to the pressed button changes to red.
3) When all the buttons are pressed, the entire LCD changes to a full red screen, and no further pressing of the buttons is accepted.
4) Open the scanning unit (printer cover) to display the color pattern. Only the ON/OFF button is enabled.
5) Press the ON/OFF button to return to the service mode menu selection.
<Waste ink amount setting procedures> Set the waste ink amount data to a replaced new EEPROM after the logic board is replaced in servicing. 1) Before replacement of the logic board ass'y, check the waste ink amount in EEPROM information print. [See 3-4. Verification Items, (2) EEPROM information print.] 2) In the waste ink amount setting mode, press the Stop/Reset button the specified number of time(s) according to the waste ink absorber whose value should be transferred to the replaced new EEPROM. (Only the main waste ink absorber for the MP800) Time(s) 0 times 1 time Waste ink absorber Main waste ink absorber Platen waste ink absorber Both the main and platen waste ink
Remarks Not valid for the MP800

2 times 3 times or more

absorbers Not valid
Only the main waste ink absorber is valid for the MP800 Press the ON/OFF button to return to the waste ink amount setting mode.
3) Press the ON/OFF button to proceed to the next step. 4) The waste ink amount can be set in 10% increments by pressing the Stop/Reset button. Press the Stop/Reset button the appropriate number of time(s) to select the value which is closest to the actual waste ink amount. Time(s) 0 times 1 time 2 times 3 times 4 times 5 times 6 times 7 times 8 times 9 times 10 times or more 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Not valid. Press the ON/OFF button to return to the waste ink amount setting mode. Waste ink amount value to be set (%)

<Print check items> On the service test print (sample below), confirm the following items: - Check 1, top of form accuracy: The lines shall not extend off the paper. - Check 2, EEPROM information - Check 3, nozzle check pattern: Ink shall be ejected from all nozzles. - Check 4, check pattern for irregular line feeding: There shall be no remarkable streaks or unevenness. - Check 5, check pattern for uneven printing due to line feeding: There shall be no remarkable streaks. - Check 6, check pattern for uneven printing due to carriage movement (9600 dpi mode): There shall be no remarkable unevenness. - Check 7, check pattern for uneven printing due to carriage movement (standard mode): There shall be no remarkable unevenness. - Check 8, CD / DVD sensor and automatic print head alignment sensor correction: The results shall be OK.
<Service test print sample>
(2) EEPROM information print <How to read EEPROM information print> Print sample:
MP800 JPN V1.04 IF(USB2=1) D=004.5 ST=2005/06/10-18:30 ER(ER0=1000 ER1=5100) LPT=2005/06/28-09:09 PC(M=002 R=000 T=001 D=009 C=009) CLT(BK=2005/06/28-18:30 CL=2005/06/28-18:30) CH=00001 CT(PBK=040 BK=020 Y=109 M=012 C=113) IS(PBK=1 BK=0 Y=1 M=1 C=2) P_ON(S=00009) A_REG=1 M_REG=0 UR(A(BKoe)=000 B(Coe)=000 C(Moe)=000 D(SCoe)=000 E(SMoe)=000 F(PBKoe)=000 G(CLbi)=-02 H(SCLbi)=-03 I(C-SC)=+01 J(M-SM)=+01 K(BK-CL)=+01 L(BKbiPP)=-03 M(CLbiPP)=-02 N(SCLbiPP)=-03 O(NZctr)=000 P(NZedge)=000 WP=0024 CDIN(LG=001 PB=000 OPB=000) BTIN=0 MSD(015) TPAGE=00047 (TTL=00047COPY=00025) PAGE(All=00038 PP=00035 HR+MP=00003 PR+SP+SG =00000 GP =00000 PC=00000 EV=00000) UCPAGE(All=00083 PP=00035 HR+MP=00003 PR+SP+SG =00000 GP =00000 PC=00000 EV=00000) BPPAGE(All=00083 BSSP=00003 PC=00000) CDPAGE(All=000) EDGE=00083 L=00000 BTPAGE=0000 CDR=00000 CDRP=(-00005,-00029) CDRS=(000) LF=2 LM=(ASF_R:00 UT_F:00 UT_R:00) <Direct> LG=01 Japanese SC=000 PrnB=000 Seal=000 CDI=004 CDP=006 CDD-PR(L=003 2L=002 PC=000 A4=000) CDD-SP(L=003 2L=002 PC=000 A4=000) CDD-MP(L=003 2L=002 PC=000 A4=000) DCD-PP(L=003 2L=002 PC=000 A4=000) DCD-FPP(L=003 2L=002 PC=000 A4=000) DCD-MPP(L=003 2L=002 PC=000 A4=000) <Scanner> SC=00026 SC-dpi(75=00000 150=00000 300=00001 600=00025 1200=00000 2400=00000 4800=00000) SG(GY=00000 CL=00000) FSC=00003 <Copy> MCASF(PP=00001 SP+PR+GP=00000 OTH=00000) MCUF(PP=00001 SP+PR+GP=00000 OTH=00000) CCASF(PP=00009 FR+MP=00000 PR+SP+SG=00006 GP=00000 PC=00000) CCUT(PP=00004 FR+MP=00000 PR+SP+SG=00003 GP=00001 PC=00001) Head TempBK=31.5 Head TempC=29.0 Env Temp=27.0 FF(17) HDEEPROM V0000 SN=0000-033C LN(00015) ID=09 IL=(PBK=000 BK=000 Y=001 M=001 M2=001 C=000 C2=001) <SCAN ERROR HISTORY> 5020 0000
Printed items: 1. Model name 2. ROM version 3. Connected I/F (USB2) 4. Waste ink amount 5. Installation date 6. Operator call/service call error record 7. Last printing time 8. Purging count (manual/deep cleaning/timer/dot count/ink tank replacement) 9. Cleaning time (BK/CL) 10. Print head replacement count 11. Ink tank replacement count (PBK/BK/Y/M/C) 12. Ink status (PBK/BK/Y/M/C) 13. Power-on count (soft) 14. Automatic print head alignment by user 15. Manual print head alignment by user 16. User print head alignment values 17. Wiping count 18. Camera Direct Print-supported device connection record 19. Bluetooth-supported device connection record 20. Longest period where printing stops 21. Total print pages (total, copy pages) 22. ASF feed pages (total, plain paper, High Resolution Paper & Matte Photo Paper, Photo Paper Pro & Photo Paper Plus

Glossy & Photo Paper Plus Semi-gloss, Glossy Photo Paper, postcard, Envelope) 23. U-turn cassette feed pages (total, plain paper, High Resolution Paper & Matte Photo Paper, Photo Paper Pro & Photo Paper Plus Glossy & Photo Paper Plus Semi-gloss, Glossy Photo Paper, postcard, envelope) 24. Auto duplex print pages (total, Photo Paper Plus Double Sided, postcard) 25. Camera Direct print pages (total) 26. Borderless print pages (total) 27. 4x6 print pages 28. Print pages via Bluetooth communication 29. Number of CDs and DVDs printed 30. CD / DVD print position adjustment value 31. CD / DVD sensor correction value 32. LF correction 33. Left margin correction value (ASF back side, U-turn front side, U-turn back side) <Direct> 34. Language 35. Business card & Credit card sized paper pages fed 36. Print Beam feed pages 37. Sticker sheets fed 38. Memory card use count 39. Total Card Direct print pages 40. Card Direct print pages: Photo Paper Pro (4 x 6, 5 x 7, Japanese post card, A4/Letter) 41. Card Direct print pages: Photo Paper Plus Glossy (4 x 6, 5 x 7, Japanese post card, A4/Letter) 42. Card Direct print pages: Matte Photo Paper (4 x 6, 5 x 7, Japanese post card, A4/Letter) 43. Camera Direct print pages: Photo Paper (4 x 6, 5 x 7, Japanese post card, A4/Letter) 44. Camera Direct print pages: Photo Paper Plus Glossy (4 x 6, 5 x 7, Japanese post card, A4/Letter) 45. Camera Direct print pages: Matte Photo Paper (4 x 6, 5 x 7, Japanese post card, A4/Letter) <Scanner> 46. Total scan count 47. Scan count by scanning resolution (75, 150, 300, 600, 1200, 2400, 4800 dpi) 48. Scan count by scanning gradation (grayscale, color) 49. Film scan count <Copy> 50. Monochrome copy pages fed via the ASF (plain paper, High Resolution Paper & Matte Photo Paper & Glossy Photo Paper, other) 51. Monochrome copy pages fed via the U-turn cassette (plain paper, High Resolution Paper & Matte Photo Paper & Glossy Photo Paper, other) 52. Color copy pages fed via the ASF (plain paper, High Resolution Paper & Matte Photo Paper, Photo Paper Pro & Photo Paper Plus Glossy & Photo Paper Plus Semi-gloss, Glossy Photo Paper, postcard) 53. Color copy pages fed via the U-turn cassette (plain paper, High Resolution Paper & Matte Photo Paper, Photo Paper Pro & Photo Paper Plus Glossy & Photo Paper Plus Semi-gloss, Glossy Photo Paper, postcard) 54. Print head temperature (BK/CL) 55. Inside temperature 56. Line inspection information HDEEPROM 57. Version 58. Serial number 59. Lot number 60. Print head ID 61. Ink ejection level (PBK, BK, Y, M, M2, C, C2) <Scan error history> 62. The last 2 errors To the table of contents <Part 1: 3. REPAIR, 3-4> To the top

0.20 (Black) 0.66 (Color) 0.57 (Black) 1.06 (Color)

35 (Black) 40 (Color) 80

1.27 (Black) 1.06 (Color) 1.95 (Black) 1.06 (Color) 1.95 (Black) 1.06 (Color)
0.57 (Black) 2.25 (Color)
(All in sequence) At ink tank replacement*4 (Black/Color/All in sequence) Manual cleaning - Via the operation panel (All at the same time only) (Black/Color/All at the same time) - Via the MP driver (Selectable from Black, Color, or All at the same time) Deep cleaning Via the MP driver (Selectable from Black, (Black/Color/All at the Color, or All at the same time) same time) If the print head has not been capped before power-on (All in sequence) 0.20 (Black) 0.65 (Color) When an ink tank is replaced (without the print 0.38 (Black) head removal or re-installation) 1.06 (Color) 80 (All in sequence) 40 (Black) 65 (Color) 45 (All at the same time) 35 (Black) 40 (Color) 1.95 (Black) 1.06 (Color) 90 (All at the same time) 45 (Black) 65 (Color) 0.38 (Black) 1.06 (Color) 80 (All in sequence)
*1: The counter for the on-arrival cleaning is checked at opening and closing of the scanning unit (the first opening and closing only), before start of printing, at dot-count cleaning (at paper ejection), and at manual cleaning, and the onarrival cleaning is performed according to the counter value. After each on-arrival cleaning, the counter value is reduced by 1. When the counter value is 3, 2, or 1: On-arrival cleaning is performed. When the counter value is 0: On-arrival cleaning is not performed. *2: When 24 to 60 hours have elapsed since the previous Black cleaning, timer cleaning - 0 is performed. However, this cleaning will be conducted up to 5 times from the printer installation, and no further timer cleaning - 0 will be performed. *3: The period of time since the previous cleaning is counted by Black and Color separately. For this reason, the cleaning mode may differ according to Black or Color. *4: When only the black ink tank is replaced, Black cleaning is performed. One of the color ink tanks is replaced, Color cleaning is performed. Both the black and color ink tanks are replaced, All-at-the-same-time cleaning is performed.
To the table of contents <Part 2: 2. CLEANING MODE AND AMOUNT OF INK PURGED>

3. PRINT MODE

3-1. Normal Color Printing via Computer
3-2. Normal Grayscale Printing via Computer
3-3. Borderless Printing via Computer
3-4. Duplex Printing via Computer
3-5. Camera Direct Printing
3-6. Card Direct / Photo Direct / Wireless Printing
Print quality in wireless printing is fixed to Standard. (Selectable paper types in wireless printing: Plain paper, Photo Paper Pro, Photo Paper Plus Glossy, Matte Photo Paper, and Glossy Photo Paper)

3-7. Copying

To the table of contents <Part 2: 3. PRINT MODE> To the top

<Machine> Type Paper feeding method Resolution Desktop serial color inkjet printer Auto sheet feed (ASF, cassette, automatic duplex printing, CD / DVD printing*1) 9,600 x 2,400dpi (Max.) - 4 x 6, borderless printing: Approx. 36 sec. (standard mode, PP-101, Full Page SCID No. 2) For reference: Fast Standard Black (Fine Black) 30ppm 15.0ppm Color (Fine Color) 24ppm 11.7ppm Bi-directional, uni-directional Max. 203.2mm (216mm in borderless printing) USB 2.0 Hi-Speed Plain paper: Max. 13mm (Approx. 150 sheets of 64g/m2 paper) Plain paper: Max. 13mm (Approx. 150 sheets of 64g/m2 paper) (Photo Stickers and Credit Card size not supported) 64 to 105g/m2 Scanning unit open, Presence of print head / ink tanks, Opening / Closing of paper output tray, Remaining ink amount (optical / dot count), Opening / Closing of inner cover, Printing position, Paper presence, Paper end sensor, Waste ink amount, Internal temperature, Pick-up roller, Paper feed roller position, Carriage position, Head-to-paper distance, Supported camera direct printing device, Presence of CD / DVD*1, Scanner home position - Highest print quality settings: Approx. 34.7dB (print from a computer) / 41.3dB (copy) - Quiet mode: Approx. 33.4dB During operation Environmental requirements Non operation Temperature Humidity Temperature Humidity 5C to 35C (41F to 95F) 10%RH to 90%RH (no condensation) 0C to 40C (32F to 104F) 5%RH to 95%RH (no condensation) Power-off Approx. 0.8W Approx. 0.8W
Throughput (target value)
Printing direction Print width Interface ASF stacking capacity Cassette stacking capacity Paper weight

Detection functions

Acoustic noise (Highest print quality)

Power supply

Power supply voltage, frequency AC 100 to 120V, 50/60Hz AC 220 to 240V, 50/60Hz
Power consumption Standby Approx. 20W Approx. 2.0W Approx. 20W Approx. 2.0W
External dimensions Weight
Machine: With the paper support and output tray retracted: Approx. 470 (W) x 490 (D) x 240 (H)mm Approx. 12.0kg, not including print head and optional units Electromagnetic radiance: VCCI, FCC, IC, CE Mark, Taiwan EMC, C-Tick, CCC (EMC), Korea MIC, Gost-R Electrical safety: Electrical Appliance and Material Safety Law (DENAN), UL, C-UL, CB Report, CE Mark, GS, Gost-R, FT, SASO, CCC, SPRING, Korea EK, IRAM (Argentine) Environmental regulations: RoHS (EU), WEEE (EU), Korea Package Recycle Law, Green Point (Germany), Energy Star, Eco Mark, Law on Promoting Green Purchasing On the carriage flexible cable holder (visible when the scanning unit is open) Available (automatic detection by optical method and dot count, enabled at default) Not available Available (automatic or manual alignment via MP driver Maintenance, or via the operation panel button)