HP Jornada 700 Series Handheld PC Users Guide
Part number Fxxxx-xxxxx Printed in Singapore Edition 1
ii HP Jornada 700 Series Handheld PC

Copyright

The information contained in this document is provided as is and is subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard Co. shall not be liable for any errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual or the examples herein. Hewlett-Packard Co. 2001. This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, adapted, or translated to another language without the prior written consent of HewlettPackard Co., except as allowed under the copyright laws. The programs that control this product are copyrighted and all rights are reserved. Reproduction, adaptation, or translation of those programs without prior written permission of HewlettPackard Co. is also prohibited. Microsoft, ActiveSync, Outlook, Pocket Outlook, Expedia, AutoRoute Express, MapPoint, Windows, Windows NT, the Windows logo, and the MS Windows for H/PC 2000 logo are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Microsoft products are licensed to OEMs by Microsoft Licensing, Inc., a wholly owned subsidiary of Microsoft Corporation. All other brand names and product names used in this document are trade names, service marks, trademarks, or registered trademarks of their respective owners. Hewlett-Packard Singapore (Pte) Ltd. Asia Pacific Personal Computer Division 452 Alexandra Road Singapore 119961

Table of Contents

..... 1 | Welcome.... 1
Using this guide...2 Learning about HP Jornada..4.... 2 | Getting started... 11 HP Jornada hardware features..12 Setting up your HP Jornada..16 Using your HP Jornada..24... 3 | Connecting to your desktop PC... 31 Connecting for the first time..31 Connecting to your desktop PC..43 Connecting to another PC..45 Browsing your HP Jornada desktop..46 Synchronizing data..47 Transferring files..54... 4 | Staying organized.... 55 Using Microsoft Pocket Outlook..55 Using HP viewer...60 Capturing data with HP quick pad..63 Infrared send/receive of PIM data..64 Recording and playing voice memos..67... 5 | Getting down to business... 71 Working with Microsoft Pocket Office.72 Using Microsoft InkWriter..78 Backing up and restoring data.78 Using OmniSolve from LandWare..82 Using Yahoo! Messenger..82 e-mail..... 6 | Accessing e-mail... 85 Deciding how and why you want to connect..85 Creating Connections..88 Running the HP dialup Setup Wizard.91 Using your connections...102.. 7 | Optimizing your HP Jornada.. 113 Adding programs, fonts, sounds, and images.114 Accessories...118 Using PC Cards, CompactFlash Cards, and Smart Cards...119
iv HP Jornada 700 Series Handheld PC
Managing memory...123 Managing battery power..125 Fine-tuning performance..132 Security...139 HP security control panel..140 Traveling with your HP Jornada..144.... 8 | Troubleshooting... 147 Maintaining your HP Jornada..147 Troubleshooting basic problems..149 Troubleshooting remote connections.157 Display..159 Resetting...159.... 9 | Support and service... 163 Web site...163 Customer support..163 Service..163 Contacting Hewlett-Packard worldwide.164... Appendix A | Ergonomics.. 167 Setting up and using equipment.167 What is RSI?..167 What causes RSI?..167 RSI symptoms..168 Avoiding RSI..168 Setting up your working environment..168 Reducing eye strain...169 Preventing muscle stiffness..169 Taking frequent short breaks.169 devices. Appendix B | Migrating data from other devices. 171 Transferring data from a palm-sized, pocket or handheld PC...171 Migrating data from Palm devices..173 Appendix C | Using the Keyboard in Terminal Server Client 175 Creating extended keyboard characters in the Terminal Server Client window (TSC).175..... Glossary.... 177 Index...... Index.... 183 Warranty...... Warranty.... 193 One year limited hardware warranty..193 Limitation of warranty...193 Limitation of liability and remedies..194 HP software product license agreement and HP software product limited warranty..196

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CompactFlash Type I card slotEnables you to add storage memory or use accessories on CompactFlash cards. (For more information, see the Using PC Cards, CompactFlash Cards and Smart Cards section in chapter 7. For a list of recommended accessory cards, go to the HP Jornada Web site at www.hp.com/jornada.) Backup battery compartmentHolds a 3-V CR2032 coin-cell backup battery. (For information on replacing the backup battery, see chapter 7.) CompactFlash door release tabSlide the tab in the direction of the arrow to insert CompactFlash Cards or access the backup battery compartment. PC Card Type II card slotEnables you to use PC Cards (also called PCMCIA Cards) to expand memory, connect to an external monitor, or add other functionality to your HP Jornada. For information on how to use PC Card accessories, see the Using PC Cards, CompactFlash Cards and Smart Cards section in chapter 7. (For a list of recommended PC Cards, go to the HP Jornada Web site at www.hp.com/jornada.)
Chapter 2 | Getting started | 15
Smart Card reader slot Smart Cards are designed with embedded chip technology that enables the highest standard in device security for HP Jornada owners. For information about using Smart Cards, see the Using PC Cards, CompactFlash Cards and Smart Cards section in chapter 7, or go to the HP Jornada Web site at http:/www.hp.com/jornada. PC Card release tabFlip the tab out and depress it to eject a PC Card from the Type II PC Card slot. Earphone jacklisten to your favorite music via the stereo earphone jack. Security cable slotAllows you to keep your HP Jornada safe with the connection of an optional thinwire security cable. Infrared port (SIR IrDAcompliant transceiver) Enables you to send and receive files by infrared beam between your HP Jornada and another HP Jornada or palmtop PC, or between your HP Jornada and an infraredequipped printer or desktop PC. (For more information, see the Connecting by infrared section in chapter 3 and the Infrared transfer section in chapter 8.) Main batteryProvides power to your HP Jornada for up to 9 hours of use. Optional Extended battery is available for up to 24 hours of use. Main battery release tabSlide the tab to release the main battery for removal or replacement. Serial Port (RS-232C)Connect your HP Jornada to your desktop PC to transfer files or synchronize Pocket Outlook data, or connect your HP Jornada directly to a printer, external modem, or other device. (For more information, see the Connecting for the first time section in chapter 3.)
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Setting up your HP Jornada
Follow the steps in this section to start using your HP Jornada for the first time. As part of the setup process, you will connect the ac power adapter, install the main battery, install the backup battery, and complete the MS Windows for H/PC 2000 Welcome Wizard. To set up your HP Jornada, you will need to have your HP Jornada, the ac adapter, the HP Jornada Standard Battery, the backup battery (attached to the Quick Start Card), and the power cable.

Connecting to another PC

In some cases, you may need to connect your HP Jornada to a desktop PC other than your partner. Or, if you have logged on to your desktop PC under a different user name or performed a factory default reset of your H/PC, your desktop PC will not recognize your HP Jornada as its partner. In these cases, when you connect your HP Jornada to the desktop PC, the New Mobile Device Detected dialog box appears, offering you the option to synchronize, browse, or to restore data from an existing backup file. If you choose Synchronize, the New Partnership Wizard will begin, and your HP Jornada will be designated as a partner of
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the desktop PC. Contacts, Calendar, and Task information and information from any other services you choose to synchronize will be copied from the desktop PC to your HP Jornada. If you choose Browse, your HP Jornada will be connected as a guest. As a guest, you can view files and folders on the HP Jornada, transfer files and folders, and manually back up or restore; however, you cannot synchronize data or automatically back up and restore data. If you choose Restore, you are given the option to restore data from an existing backup file on the desktop PC. Restoring data in this way will replace all existing data on the HP Jornada with the data in the backup file on your PC. If you have lost your HP Jornada or replaced it with another HP Jornada, you can use the Restore function to set up a new device with the exact same data and settings as the old one, provided you had previously performed a full backup to the desktop PC. When you connect the new device to your desktop PC for the first time, choose Restore rather than Synchronize or Browse. For more information, see the Backing up and restoring data section in chapter 5.
Browsing your HP Jornada desktop
While your HP Jornada is connected to a desktop PC, you can use Microsoft ActiveSync to browse the contents of your HP Jornada from your desktop. The ActiveSync window has an Explore icon on the toolbar. When you click the Explore icon, the contents of your HP Jornada are displayed just like any other folder on your desktop PC. You can cut, paste, and copy files between folders on your HP Jornada or transfer files between your HP Jornada and your desktop PC simply by dragging the file icons between the appropriate folders. For more information about transferring files, including details on converting file types between Pocket Office and Office 2000 programs, see the Transferring files section later in this chapter. You cannot open files or start programs stored on your HP Jornada by double-clicking their icons in the Mobile Device window on your desktop PC. When you double-click the icon for a file or program that is stored on your HP Jornada, Microsoft

Chapter 4 | Staying organized | 69
or Press the Voice Recorder hot key on the HP Jornada keyboard. 2. On the Tools menu tap Recording Format, and then select a recording format from the drop-down list.
The table below lists the compatibility of various recording formats with other computers. The list of recording formats on your HP Jornada indicates the sample rate, whether the format is stereo or mono, and how much storage memory is required per second of recording. You may need to experiment with different sample rates and formats to determine which format best suits your voice.
Compatibility Format Quality HP Jornada 700 Series yes yes Windows CE 2.0 device yes yes PC with ActiveSync installed yes no Windows 95/98/NT yes no

PCM GSM 6.10

High Medium

Conserving memory

Voice memos may consume large amounts of storage memory on your HP Jornada. If you record or store lots of voice memos, you may need to take steps to conserve memory. Delete voice memos you no longer need. Select the recording in the list, and then tap Delete on the File menu. Note that voice memos are deleted immediately; they are not moved to the Recycle Bin and cannot be recovered. Adjust the amount of storage memory available on your HP Jornada using the Memory tab in the System control panel. Add more memory to your device with a CompactFlash Card or PC Card. (For a list of recommended cards, go to the Hewlett-Packard Web site at www.hp.com/jornada.)
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Chapter 5 | Getting down to business | 71
5 | Getting down to business
Your Hewlett-Packard Jornada 700 Series Handheld PC can help you stay productive and be efficient, even when you are away from your desktop or notebook PC. You have access to Microsoft Pocket Office and other pre-installed programs to help you calculate expenses and conduct searches. Your HP Jornada also includes the HP Jornada backup application, which keeps things running smoothly. In this chapter, you will learn more about: Microsoft Pocket Office, which includes: Microsoft Pocket Word Microsoft Pocket Excel Microsoft Pocket PowerPoint Microsoft Pocket Access Microsoft InkWriter HP Jornada backup application OmniSolve from LandWare

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Working with Microsoft Pocket Office
Microsoft Pocket Office makes it easy to work in the familiar Office environment, even when you are away from your desktop or notebook PC. You can start any of the Pocket Office programs by double-tapping the appropriate icon on the desktop or by pressing the appropriate HP hot key. For more detailed information about these programs, see the Microsoft Pocket Office topic in online Help.
Using Microsoft Pocket Word
You can create and edit documents or templates in Pocket Word just as you do in Microsoft Word on your desktop computer. Begin by placing the cursor in the document page and start typing in either Outline or Normal view. A spelling checker is provided to verify spelling accuracy, and you can quickly format text using buttons and menu commands similar to those found in Microsoft Word on your desktop PC. You can access international characters and symbols for currencies from the Tools menu. Pocket Word allows you to save documents in several file formats so that your files can be opened by other users or other programs. If you transfer documents between your HP Jornada and desktop PC, Microsoft ActiveSync automatically converts the files to the appropriate file type. If you send files by e-mail, be sure you save your document in a format that can be opened by the recipient: file type Pocket Word document Pocket Word template Word 6.0/95/97/2000 document Word 6.0/95/97/2000 template Rich Text Format extension.pwd.pwt.doc.dot.rtf open with Pocket Word Pocket Word Microsoft Word 2000 Microsoft Word 2000 most word processing programs any text editor

ASCII text

Chapter 5 | Getting down to business | 73

To start Pocket Word

On the Start menu, point to Programs, point to Office, and then tap Microsoft Pocket Word. or Press the Microsoft Pocket Word hot key.
To create a document using Pocket Word
1. 2. 3. 4. On the File menu, point to New, and then tap Document. Type the document. On the File menu, tap Save. Type a name for your file, and then tap OK.
To see more of your document, on the View menu, tap Full Screen.
Using Microsoft Pocket PowerPoint
You can deliver professional online presentations with Pocket PowerPoint. Simply create the presentation in Microsoft PowerPoint 97 on your desktop PC and transfer the presentation to your device. You cannot create slides on your HP Jornada; however, you can customize the title slide in the presentation and change the order of the subsequent slides to suit a particular client or audience. You can show the presentation directly on your HP Jornada, or you can use an HP VGA out card to connect an external monitor or a projector and show the presentation to a large group. This option allows you to view PowerPoint speaker notes on the HP Jornada display while your presentation is showing on the external monitor. Your Pocket PowerPoint file will include the text, pictures, notes, and layout position of the original Microsoft PowerPoint presentation, but will not include animations or slide transitions. Animations are displayed as a single, still frame.

Using your connections

After you have set up for the connection that best meets your needs, you are ready to use that connection for sending and receiving e-mail, or browsing the Web.

Using Inbox

You can use the Inbox program to send and receive e-mail over the Internet with your HP Jornada. You can also exchange e-mail over your companys intranet, either by remote dial-up (using your modem) or by direct connection (with an NIC). Using Microsoft ActiveSync, you can synchronize information in Microsoft Outlook or Microsoft Exchange on your desktop computer with your HP Jornada. Each time you synchronize, Microsoft ActiveSync compares the changes you made on your HP Jornada and desktop PC and updates both computers, including changes to the messages in your Inbox. For more
Chapter 6 | Accessing e-mail | 103
information, see chapter 3, Connecting to your desktop or refer to online Help. HP dialup automatically sets up an Inbox service for you. However, you can also set up Inbox services from within the Inbox program.
To set up an e-mail service
1. 2. 3. 4. On the Start menu, point to Programs, point to Pocket Outlook, and then tap Inbox. In Inbox, on the Services menu, tap Options. On the Services tab, tap Add. The Mail Service Setup wizard will guide you through the steps required to create a mail service. Enter the appropriate information on each of the three setup screens. (Refer to Inbox online help for more detailed information.) Tap Finish to complete the setup of this new service. If this is the first time you have created an e-mail service, click No in the Enable Address Issue dialog box.
For more information about Inbox settings, see the Inbox settings section later in this chapter.
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Sending, receiving, and processing your e-mail
You can use a dial-up connection to send messages directly from your HP Jornada, or you can use Inbox synchronization to send the messages you compose on your HP Jornada from your desktop computer (see the Synchronizing data section in chapter 3). If you send messages directly from your HP Jornada, you will first need to configure a connection to your ISP or network, and then set up an e-mail service. You can use the HP dialup application to set up both the connection and the e-mail service, or you can create a connection using Remote Networking, and then set up the e-mail service in Inbox. After you have created the connection and e-mail service, use Inbox to connect to your service provider and retrieve your mail.
To connect to your service provider from Inbox
1. On the Services menu, tap the connection you would like to dial, then pull the Services menu down again and tap Connect. Type your user name, password, and domain name, if necessary. Tap Dial Properties if you need to modify a location or choose a different one. Tap Connect. A message will appear to show you the status of your connection. When your connection is established, you can send and receive mail. You can connect to most e-mail accounts and download messages to your HP Jornada even if your desktop PC (partner) e-mail service uses a client other than Outlook or Exchange (for instance, if your e-mail client is Lotus Notes). However, you can only synchronize e-mail with your desktop PC inbox if your desktop PC uses either Outlook or Exchange as its mail client. Access to e-mail on a POP3 OpenMail account is not supported on your HP Jornada.

To install software

1. Look for programs that are compatible with the HP Jornada's StrongARM SA111X processor.
Be sure to choose only programs that have been designed for your HP Jornada's StrongARM SA111X processor. 2. Download the program to your desktop computer or insert the CD or floppy disk that contains the program. 3. Connect your device and desktop computer.
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Double-click the *.exe file.
If the program includes an installer program (typically named Setup.exe or Install.exe), double-click the installer program on the desktop PC and installation wizard will begin. Follow the directions on the screen. Once the software has been installed on your desktop computer, the installer will automatically transfer the software to your device. If the program does not have an associated installer or setup program, drag the program file (typically an *.exe file type) to the My Handheld PC icon in the Mobile Device window. 5. If prompted by the installer, perform a soft reset of your H/PC. For more information, see the Resetting section in chapter 8.
Install software by dragging the program file to the Mobile Device window only if no installer program is available. Software installed in this way may not appear on the Remove Programs list, and you may have to manually delete the program if you wish to remove it from your HP Jornada After you have installed a program on your HP Jornada, you can use the ActiveSync Add/Remove Programs tool to remove the program or to reinstall the program after it has been removed. If you do not have enough storage memory on your HP Jornada, you may want to use Add/Remove Programs to temporarily remove programs you no longer use or programs that you use infrequently.
To add or remove programs with Add/Remove Programs
1. 2. 3. Connect your HP Jornada to your desktop PC, and then open the ActiveSync window. On the Tools menu in the ActiveSync window, click Add/Remove Programs. In the list of programs, activate the check box next to the program you wish to install. or Clear the check box of the program you want to delete. If the program you want to remove is not shown on the list, your must remove it manually.
Chapter 7 | Optimizing your HP Jornada | 117

Removing programs

You can use either Add/Remove Programs (on your desktop PC) or the Remove Programs control panel (on your HP Jornada) to remove programs.
To remove a program from your HP Jornada with the Remove Programs control panel
1. 2. 3. 4. On the Start menu, point to Settings, and then tap Control Panel. Double-tap the Remove Programs icon. In the Programs list, select the program you want to remove. Tap Remove.
Programs stored in ROM cannot be removed. (For a list of these programs see the HP Jornada programs section in chapter 1.)

CompactFlash door shown open Coin-cell 3V CR2032 backup battery Backup battery compartment Backup battery cover in open position
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Do not mutilate, puncture, or dispose of batteries in fire. The batteries can burst or explode, releasing hazardous chemicals. Replace batteries with only the types recommended in this Users Guide. Discard used batteries according to the manufacturers instructions.
Using the Power control panel
Use the Power control panel to check the status of your main and backup batteries and to set options that can increase battery life. These include setting options for auto-suspend, power on, and setting controls to automatically dim or turn off the display.
To open the Power control panel
On the Start menu, point to Settings, tap Control Panel, and then double-tap the Power icon. or Double-tap the power status icon in the status area of the taskbar. The power status icon appears in the taskbar only under certain conditions, such as when battery power is low or when your HP Jornada is connected to external power and charging the main battery.

Checking battery status

The power area in the Power control panel indicates whether your HP Jornada is running on battery power or connected to ac power, and displays the status of both the main and backup batteries. In addition, the battery icon in the status area of the taskbar indicates whether the HP Jornada is operating on ac or battery power and displays the status of the main battery: Icon Indicates Running on ac power Main battery charging
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Running on battery power, main battery low Backup battery low Backup battery very low
It is important that you respond immediately when a low battery power warning is displayed. When the main battery is low, simply connect the HP Jornada to ac power to recharge. (You can use your HP Jornada while the battery is charging.) When the backup battery is low, replace it as soon as possible. It is recommended that you back up your data and run the HP Jornada only on ac power until you have replaced the backup battery.

Conserving battery power

Under normal circumstances, the HP Jornada Standard Battery should provide up to 9 hours of continuous use; however, certain tasks require more battery power and deplete the main battery faster. Follow these tips to maximize battery life.

Setting auto-suspend

To conserve battery power, MS Windows for H/PC 2000 will automatically turn off or suspend your HP Jornada after a period of continuous idle time.
To set or shorten auto-suspend time
1. On the Start menu, point to Settings, tap Control Panel, and then double-tap the Power icon. or Tap the HP settings hard icon, and then tap the battery icon. On the Power Saving tab, under While on battery power and no user input, next to Auto-suspend after, adjust the number of minutes before auto-suspend occurs.

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The default idle time is 3 minutes. To change the idle time, select a number from the list. Increasing the idle time may decrease your battery life. The HP Jornada uses Intelligent Power Management to automatically power off after an extended period of inactivity, and to detect and warn you about active connections when powering off

Setting power on option

You can also set your HP Jornada to automatically turn on when you touch the screen.
To set the power on option
1. On the Start menu, point to Settings, tap Control Panel, and then double-tap the Power icon. or Tap the HP settings hard icon, and then tap the battery icon on the HP settings window. On the Power On tab, select Touch screen to Power On.
Setting the Jornada display to automatically dim or turn off
Dimming or shutting off the display on your HP Jornada will help conserve battery power. Use the Power Saving tab of the Power Properties dialog to set options for automatically dimming while on battery power, or shutting off the display when system processes that are running (e.g. playing music or an Internet Connection) will not allow your Jornada to auto-suspend. The option to turn off the display when the Jornada cannot auto-suspend is selected by default.

To set automatic dimming

1. On the Start menu, point to Settings, tap Control Panel, and then double-tap the Power icon. The Power Properties dialog will appear.
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On the Power Saving tab, under While on battery power and no user input, select the Dim display after check box. Select a time interval from the list box at the right to set how long your HP Jornada must be idle before the display is dimmed. Click OK to save your settings and exit.
To set or disable the display off option
1. In the Power Properties dialog, on the Power Saving tab, select the Turn off the display when system cannot auto-suspend due to active system processes check box. (To disable the display off option, uncheck the box.) Click OK to save your settings and exit.
Other tips for conserving battery power
Reduce the brightness of the displayCompensate for low light by increasing the contrast. (See the Using the HP settings application section in this chapter.) Use the Power control panel to set the auto-dimming feature. Turn off the display manuallyTo save battery power when connected to your desktop PC, use the alt + hot key combination to manually turn off the display without waiting for the automatic display-off feature. Suspend frequentlyUse the Power control panel to shorten the length of continuous idle time before your HP Jornada auto-suspends. Press the On/Off key or tap Suspend on the Start menu to turn off your HP Jornada when it is not in use, even for a short time. Always use ac power when connecting your HP Jornada to your desktop PCNote that your HP Jornada will not auto-suspend while it is connected. Turn off soundsUse the HP settings application to mute the HP Jornada speaker, or use the Sound & Volume control panel to turn on only the most necessary system sounds. Avoid using PC Cards while on battery powerSome PC Cards (especially PC Card modems) use considerable power and will quickly drain your battery.

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Using the HP settings application
The HP settings application allows you to change or adjust display and sound settings and allows you to check the status of constantly changing information about your HP Jornada at a glance, such as available memory and battery power.
On the Start menu, point to Programs, point to HP Utilities, and then tap Settings. or Press the HP settings hard icon.
Setting brightness and contrast.
The Display Profiles tab includes slider controls for brightness and contrast, and buttons to select saved settings profiles. Move the sliders to adjust the display settings to a comfortable level.

Setting volume levels.

The Volume Profiles tab includes slider controls for audio volume and modem volume, and buttons to select saved volume settings profiles. Move the sliders to adjust the volume settings to a comfortable level.
The modem slider is available only on HP Jornada models with built-in modem; the modem volume slider is not functional on
Chapter 7 | Optimizing your HP Jornada | 137
non-modem versions of the HP Jornada.
On the Volume Profiles tab, tap Sounds Properties dialog box.

to open the Volume &

Setting bass and treble levels
On the Volume Profiles tab, the current bass and treble levels are shown as percentages. To adjust the bass and treble settings, press the Advanced button. In the Bass/Treble Settings dialog, use the slider controls to adjust the bass and treble settings to the desired level.
Customizing HP settings profiles
Your HP Jornada has four preset HP settings profiles on both the Display Profiles and Volume Profiles tabs You can launch any profile on either tab by selecting it. You can also adjust any of the settings in any profile to suit your preference.
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To change HP settings profiles
1. On the Start menu, point to Programs, point to HP Utilities, and then tap Settings. or Press the HP settings 2. 3. hard icon.

It is difficult to install or run software from previous HP handheld devices on HP Jornada 700 Series.
Internet Explorer will not display a page with Java applets, or unexpectedly quits when trying to display them.
Chapter 8 | Troubleshooting | 157
plug-in. This will prevent the offending Java applet from trying to run. Inaccurate response to stylus tap. The touch screen may need recalibration. To recalibrate the touch screen tap the Start menu, then Settings, then tap Control Panel, and then double-tap the Stylus icon. On the Calibration tab, tap the Recalibrate button and follow the prompts on the screen.
Troubleshooting remote connections
This section offers troubleshooting help for trying to connect your HP Jornada to other computers. For problems communicating with your desktop, see Microsoft ActiveSync Help.
Unable to dial out using the modem
If you are using a PC card modem, verify that the modem is installed correctly and connected to a telephone line. If you are using the internal modem (on models equipped with a built-in modem), verify that you are using an analog telephone line. (Most home telephone lines are analog, while most office telephone lines are digital.) Verify you have set dialing properties for this connection correctly. Check to see if the modem is waiting for a dial tone. To do this, on the Start menu, point to Programs, point to Communication, and then tap Remote Networking. Select your connection, and then tap Properties on the File menu. In the Dial-Up Connection dialog box, tap Configure and then tap the Call Options tab. Verify that Wait for dial tone before dialing is selected. In certain countries you may have to clear the Wait for dial tone before dialing check box. Allow more time for the call to go through if you are attempting to make an international call. On the Call
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Options tab described in the previous step, clear the Cancel the call if not connected within option or increase the number of seconds allowed.
Able to dial out, but unable to make a proper connection
Verify that the network you are attempting to connect with supports PPP (Point-to-Point protocol) or SLIP (Serial Line Internet Protocol). Verify that you have the correct dialing location selected. On the Start menu, point to Settings, tap Control Panel, and then double-tap the Dialing icon. Make sure that the location settings reflect your current location, that the dialing pattern for the location is appropriate, and that the local country and area code are correct.

Any implied warranty of merchantability or fitness for a particular purpose is limited to the one-year duration of this written warranty. Some states, provinces, or countries do not allow limitations on how long an implied warranty lasts, so the above limitation or exclusion may not apply to you. This warranty gives your specific legal rights, and you may also have other rights that vary from state to state, province to province, or country to country.
Limitation of liability and remedies
The remedies provided above are the customer's sole and exclusive remedies. In no event shall HP be liable for any direct, indirect, special, incidental, or consequential damages (including lost profit), whether based on warranty, contract, tort, or any other legal theory. Some states, provinces, or countries do not allow the exclusion or limitation of incidental or consequential damages - including lost profit-, so the above limitation or exclusion may not apply to you.
Consumer transactions in Australia, New Zealand and the United Kingdom
The preceding disclaimers and limitations shall not apply to consumer transactions in Australia, New Zealand and the United Kingdom, and shall not affect the statutory rights of consumers.
For consumers in Australia
The above warranty terms and any other warranty statement enclosed with this product, except to the extent lawfully permitted, do not exclude, restrict, or modify and are in addition to the statutory rights implied by the Trade Practices Act 1974 or any corresponding State or territory legislation applicable to the sale of this product to you. If you have any queries about your rights, contact the Hewlett-Packard Customer Care Center at 613- 88778000.

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For consumers in New Zealand
The above warranty terms or any other warranty statement enclosed with this product, except to the extent lawfully permitted, do not exclude, restrict or modify and are in addition to the statutory rights implied by the Consumer Guarantees Act 1993 applicable to the sale of this product to you. If you have any queries about your rights contact the Hewlett-Packard End User Support line at 0800-733547.
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HP software product license agreement and HP software product limited warranty

This HP product contains preinstalled software programs. Please read the HP Software Product License Agreement before proceeding. Important: Carefully read this License Agreement and the Limited Warranty statement before operating the equipment. The rights to the software are licensed, not sold. HP or its licensors continue to own all intellectual property rights to the software, and you will be granted certain rights to use the software upon your acceptance of this license. Rights in the software are offered only on the condition that you agree to all terms and conditions of the License Agreement. Operating the equipment indicates your acceptance of these terms and conditions. If you do not agree to the terms and conditions of the License Agreement, return the complete package for a full refund now.
HP Software Product License Agreement
The HP Software Product License Agreement shall govern the use of all software that is provided to you, the customer, as part of this HP product with the exception of Microsoft Software. Microsoft Products are licensed to you under the Microsoft End User License Agreement (EULA) contained in the Microsoft documentation. Any third party software supplier's warranty terms that may be found on-line, or in any documentation or other materials contained in the product packaging, shall govern the use of that third party software. The following License Terms govern the use of the software:
You may only use the software on a single computer. You may not reverse, assemble, or decompile the software. Transaction in European Union member states: The prohibition against decompilation shall be subject to Directive 91/250/EEC.

Warranty | 197

Copies and adaptations
You may make copies or adaptations of the software (a) for archival purposes, or (b) when copying or adaptation is an essential step in the use of the software with a computer so long as the copies and adaptations are used in no other manner. You have no other rights to copy unless you acquire an appropriate license to reproduce which is available from HP for some software. You agree that no warranty, free installation, or free training is provided by HP for any copies or adaptations made by you. All copies and adaptations of the software must bear the copyright notice(s) contained in or on the original.

Ownership

You agree that you do not have any title to or ownership of the software, other than ownership of the physical media. You acknowledge and agree that the software is copyrighted and protected under the copyright laws. You acknowledge and agree that the software or part thereof may have been developed by a third party software supplier named in the copyright notice(s) included with the software, who shall be authorized to hold you responsible for any copyright infringement or violation of this or their own License Agreement.
Transfer of rights in software
You may transfer rights to the software to a third party only as part of the transfer of all your rights and only if you obtain the prior agreement of the third party to be bound by the terms of this License Agreement. Upon such a transfer, you agree that your rights to the software are terminated and that you will either destroy all your copies and adaptations or deliver them to the third party. Transfer to a U.S. government department or agency or to a prime or lower tier contractor in connection with a U.S. government contract shall be made only upon prior written agreement to terms required by HP.

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