Table of Contents

Welcome to Sprint. 1 How to Use This Guide. 2 Section 1: Setting Up Your Smart Device and Your Computer. 5
1A. Setting Up Your Palm Centro Smart Device. 7
What You Need. 8 Your New Centro Smart Device by Palm. 9 Inserting the Battery. 13 Charging the Battery. 15
1B. Setting Up Service. 21
Making Your First Call. 22 Setting Up Your Voicemail. 25 Creating Sprint Account Passwords. 26
1C. Synchronizing Information. 27
Why Connect My Device to My Computer?. 28 Upgrading From Another Palm OS by ACCESS Device. 29 Installing the Desktop Synchronization Software. 32 Connecting Your Palm Centro Smart Device to Your Computer. 34 Synchronizing InformationThe Basics. 35
Section 2: Getting To Know Your Palm Centro Smart Device. 39
2A. Moving Around on Your Smart Device. 41
Moving Around the Device Screen. 42 Using the Keyboard. 46 Opening Applications. 51
2B. Using Your Devices Phone Features. 53
Turning Your Device On and Off. 54 Opening the Phone Application. 56 Making Calls. 57 Receiving Calls. 61 Using Voicemail. 63 What Can I Do When Im On a Call?. 65 Using Sprint Voice Command. 74 Defining Favorite Buttons. 75 Using a Phone Headset. 79 Customizing Phone Settings. 85 Controlling Your Roaming Experience. 94 Checking Signal Strength and Phone Status. 96
Section 3: Using Sprint Power Vision and Other Wireless Connections. 101
3A. Sprint Power Vision.103
Getting Started With Sprint Power Vision. 104 Sprint Power Vision Features. 105 Accessing Sprint Power Vision. 106 Personalizing Your Service With On Demand. 107 Using Your Devices Phone as a Modem. 110

3B. Using Email.113

What Email Applications Can I Use on My Smart Device?. 114 Using Sprint Mobile Email. 115 The VersaMail Application. 124

3C. Messaging.141

Creating and Sending Messages. 142
Receiving Messages. 147 Using Messaging to Chat. 149 Managing Your Messages. 150 Customizing Your Messaging Settings. 151 Using Online Services. 153 Using Sprint Instant Messaging. 154

3D. Browsing the Web.157

Viewing a Web Page. 158 Working With Web Pages. 161 Working With Bookmarks and Saved Pages. 165 Customizing Your Web Browser Settings. 167
3E. Using Bluetooth Wireless Technology and Dial-Up Networking.169
Connecting to Devices With Bluetooth Wireless Technology. 170 Using Your Device as a Wireless Modem. 174
Section 4: Your Portable Media Device. 179

Entering Numbers, Punctuation, and Symbols
Numbers, punctuation, and symbols appear above the letters on the keys. To enter these characters, do one of the following:

Symbol

Letter Press Option , and then press the key with the desired character shown above the letter. You dont need to press and while pressing the second key. When Option is active, the symbol hold Option appears in the lower-right corner of the screen. To turn Option Lock on, press Option twice. To turn it off, press Option once. appears in the lower-right corner of the screen.
When Option Lock is on, the symbol
Some application views automatically default to Option Lock, such as the Dial Pad view of the Phone application, or the Calculator. In this case, you do not need to press Option to enter numbers.
Entering Other Symbols and Accented Characters
Symbols and accented characters that do not appear on the keyboard are sometimes called alternate characters because you use the Alt key to enter them.
1. Enter the character that corresponds to the symbol or accented character you want. (See the table on the next page.) 2. Press Alt 3. Press Up. , Down , Right , or Left to highlight the desired character.

4. Press Center

to insert the character.
To see a list of additional alternate characters, position the cursor at the beginning of the line or after a space, and then press Alt. The alternate characters are grouped by their similarity to the base key. For example, the alternate characters available for the e key are , , , and.
Symbols and Accented Characters
Press a A b or B c C e E i I l or L n N o O p or P r or R s Then press to select Press S t or T u U x or X y Y 0123456 789.,@ + - * / # ( or ) ! ? : $ Then press ;_\%= [] to select
{}<>^| ; :-) :-( ;-)

Opening Applications

When you open an application using either a quick button or Applications view, you automatically close the application you were previously using.

Using the Quick Buttons

The front of the Centro device has three buttons that you can use to open applications. The fourth button opens Applications view, which allows you to open all the applications on your device (see Using Applications View on page 52). Phone Calendar Applications Messaging
Each of the three application quick buttons can be used to open two applications. To open a buttons primary applicationas indicated by the graphic on the buttonsimply press the button. To open a buttons secondary application, press Option , and then press the quick button.

Dialing Using the Onscreen Dial Pad
1. Press Phone. 2. Enter the phone numbers by tapping the onscreen Dial Pad with the stylus. 3. Tap Dial, press Talk , or press Center to dial.
If you changed the wallpaper in the Main view of the Phone application (see Customizing the Main View in the Phone Application on page 85), you can still access the Dial Pad. From the Main view of the Phone application, press Talk and then select Dial Pad.
You can paste numbers directly into Main view. Copy a number from another application, and then press Phone to switch to Main view. Open the Edit menu, and then select Paste. Press Talk to dial.
Dialing From the Keyboard
1. Press Phone. 2. Press the numbered keys to enter the phone number. (You dont need to press Option.) 3. Press Talk to dial.

Dialing by Contact Name

Before you can dial a call by contact name, you must create some contacts (see Adding a Contact on page 216), or import them by synchronizing (see Synchronizing InformationThe Basics on page 35). 1. Press Phone. Characters you enter appear here
2. Select the Contacts favorite button. 3. Using the keyboard, start entering one of the following for the contact you want to call: First name (JOH for John). Last name (SMI for Smith). First initial and last name (JSM for John Smith). For example, entering SM might display Smilla Anderson, John Smith, and Sally Martin. Entering JSM finds only John Smith. 4. Select the number you want to call, and press Talk

to dial.

To see more information for a contact, highlight the name and press Center on the 5-way. To restart your search, press Backspace to delete letters youve entered, or select Cancel to return to Main view.
Dialing With a Speed-Dial Favorite Button
Your device comes with a few predefined speed-dial favorite buttons, but you can also create your own favorites. See Creating a Speed-Dial Favorite Button on page 76. 1. Press Phone 2. Press Down. to access your favorite buttons.
3. Use the 5-way to highlight the desired speed-dial favorite button. (Speed-dial favorite buttons are indicated by the icon.)
4. Press Center or tap the speed-dial favorite button to dial the number associated with the selected button.
To view more favorite buttons, press Right or Down on the 5-way. If the highlighted favorite was added from Contacts, press Space to view all numbers associated with that contact.
Dialing From a Web Page or Message

The maximum message size that you can retrieve is 60KB for the body text and approximately 5MB of total data for any attachments. To view a message whose total size is greater than the maximum message size you select but is less than 5MB, you need to select More on the message screen to fully download the message.
Message Format sets the format in which you retrieve messages. If you choose HTML, any messages sent in HTML format appear with basic HTML formatting intact. Other messages appear as plain text. If you choose Text, all messages appear as plain text, regardless of the format in which they were sent.
VersaMail sends all messages as plain text only, with all HTML tags stripped, even if you are forwarding or replying to a message that was originally received as HTML.
Attaching a Signature to a Email Message
You can attach a personal signature, with information such as your company's address and its fax and telephone numbers, to the bottom of all messages you send. 1. From any mailbox screen, press Menu 3. Select Signature. 4. Check the Attach Signature box. 5. Enter your signature information, and then select OK. 2. Select Options, and then select Preferences.
Getting Messages From Your Corporate Microsoft Exchange Server Onto Your Device
Microsoft Exchange ActiveSync works with the Calendar, Contacts, and VersaMail applications on your device to directly access corporate groupware information on a Microsoft Exchange 2003 or 2007 server. Information in these applications is pushed using Microsoft Direct Push directly from the server to your device or wirelessly synchronizes directly with the server from your device without using a desktop computer.
A Microsoft Exchange ActiveSync account interacts with your desktop software as follows: Microsoft Outlook: Information in Calendar, Contacts, and VersaMail on your device is pushed using Microsoft Direct Push or syncs with the server; it does not sync directly with Outlook on your desktop. However, if the server pushes information to or syncs with Outlook on your desktop, any information you enter in these applications on your device also appears in Outlook after the next server push or sync. Note:
Microsoft Direct Push is a feature provided by Microsoft Exchange ActiveSync that pushes email messages, Calendar events, meeting invitations, and updated contact information it receives onto your device.
Palm Desktop software: Information in Calendar, Contacts, and VersaMail on your device does not sync with and does not appear in Palm Desktop software on your computer.
Information in other applications on your device, such as Tasks and Memos, continues to sync with and appear in the desktop software on your computer (Outlook or Palm Desktop). For complete information on using a Microsoft Exchange ActiveSync account, see the User Guide for the VersaMail Application located on your Palm Software Installation CD, or visit go.palm.com/centro-sprint/ for more information.

6. Select Edit, and then select Paste.
Returning to Recently Viewed Pages
The History list stores the addresses of the last one hundred pages you visited. Items in the History list are sorted chronologically. 1. From Page view, press Menu 3. Press Down. 2. Select History from the Page menu. to navigate through the list. 4. Select the Web page you want to load.
To clear all items from the History list, select Clear All. To bookmark any page on the list, highlight the page and then select Bookmark. If you clear all History list items, the Web browser does not suggest any entries when you begin entering a Web address, even if you have the Auto-complete feature turned on (see Customizing Your Web Browser Settings on page 167 for information on Auto-complete).
Finding Text on a Web Page
1. From Page view, press Menu 3. Enter the text you want to find. 4. Check or uncheck the Wrap Search box to indicate whether you want the search to wrap from the end of the page to the beginning when the search reaches the end of the page. 5. Select Find to start the search. 2. Select Find Text on Page on the Page menu.
Working With Bookmarks and Saved Pages

Creating a Bookmark

With bookmarks, you can quickly access a Web page without entering the address every time. The Web browser can store up to one hundred bookmarks or saved pages, allowing you to open your favorite Web pages quickly. Note that a bookmark is different from a favorite button (see Defining Favorite Buttons on page 75). 1. Go to the page you want to bookmark. 2. Press Menu. 3. Select Add Bookmark from the Page menu. 4. (Optional) Change the entries in the Name and Description fields. 5. Select OK, and then select OK again.

Saving a Page

You can use the Web browser to save a page for offline viewing, so that you dont need an Internet connection to view it later. 1. Go to the page you want to save. 2. Press Menu. 3. Select Save Page from the Page menu. 4. Select OK, and then select OK again.
Viewing Bookmarks or Saved Pages
Bookmarks and saved pages appear in Bookmarks view. Saved pages are indicated by a small triangle in the upper-right corner of the bookmark. 1. Select the Bookmarks icon.

To add pictures or videos to an album, select and then select Add to Album.

, or press Menu

, select Album,
To remove pictures or videos from an album, press Menu then select Remove from Album.

, select Album, and

4. Select the pictures or videos that you want to add or remove, or select Select All to add or remove the entire album. (A plus sign [+] indicates that you want to add the item; an X indicates that you want to remove the item.) 5. Select Add or Remove.
Copying Pictures and Videos
You can copy pictures and videos into another album. You can also copy pictures and videos between your device and an expansion card.
Install the Palm Files application to easily browse and manage pictures and videos on an expansion card. Press Applications, select My Centro, select the Bonus tab, and then select Files.
and select Pics&Videos
2. Select the album that contains the picture(s) or video(s) you want to copy.
From Camera view or Camcorder view, select the icon in the lower-left corner of the screen to display the list of albums.

3. Press Menu

. Plus Sign (+) Indicates That an Item Is Selected
4. Select Copy to from the Photo (or Video) menu. 5. Select the pictures or videos that you want to copy, or select Select All to copy the entire album. (A plus sign [+] appears next to selected items.) 6. Select Copy.
7. Select the Copy items to pick list and select whether you want to copy the selected items to your device or to an expansion card. 8. Select the Into album pick list and select the album you want to copy the selected items to. 9. Select Copy.
You can also move pictures and videos between albums. Open the Photo (or Video) menu and select Move to. The remaining steps are the same as those for copying pictures, but the command names display Move instead of Copy.
Saving a Picture as Wallpaper
You can select a picture to use as wallpaper for the Main view in the Phone application. 1. Open the picture you want to save as wallpaper. 2. Press Menu. 3. Select Options, and then select Save as Wallpaper. 4. When the confirmation message appears, confirm by selecting Yes, or decline by selecting No.

Section 4C: Sprint TV

Accessing Streamed Media

The Sprint TV application enables you to view streamed audio and video media from various channels on your Palm Centro smart device. You can choose from a list of provided channels, or purchase additional channels so that you can download and view the programs you want. 1. Press Applications 2. Select Sprint TV and then navigate to the channel list you want as follows: To go back one channel screen, select Back.
The Back option does not appear on the default channel screen.
To go back to the main channel list, select Home.
3. To stream audio or video content, select a channel. The icon indicates audio content; the icon indicates video content. The icon indicates that the channel contains multiple content items. Select the channel to view all items.
To view information about the selected channel or program, select Info. After you finish viewing the information, select Done.
4. (Optional) Select Stop

or press Center

to pause the server connection before again to resume streaming.
streaming begins. Select Play
From a channel or folder screen, you can also use the keyboard to enter a channel number, and then select OK to go to that channel.

Viewing Streamed Media

Once you connect to the server, playback begins immediately. Use the following controls when viewing or listening to streaming media:

Select

to return to the channel list.
Select or press Center to pause playback of nonlive content such as videos on demand. Select or press Center to stop playback of live content.
Select or press Center to resume playback after pausing or to begin viewing again after stopping. Select or press Left to view the channel list with the first channel highlighted.
Select or press Right to view the channel list with the last channel highlighted. A few seconds after playback begins, the toolbar is hidden and you can view the content on the full screen. Press Up or Down to display the toolbar; press Up or Down again to hide the toolbar again. Press the Volume button on the side of your device to adjust the volume.

Section 5

Your Mobile Organizer

S e c ti o n 5 A

Using Your Devices Organizer Features
Contacts Calendar Tasks Memos

Organizer Features

Section 5A: Organizer Features

Contacts

Contacts is where you enter information about people you know. You can access this information from the Phone application to dial phone numbers and create favorites, and from the Messaging and email applications to send messages. When you create a contact, you can also assign a caller ID picture or ringtone to that contact, so that you know when that person is calling. If you have several contacts to enter, its more efficient to use Palm Desktop software or Microsoft Outlook on your computer and then synchronize information between your Palm Centro smart device and your computer. For more information, see Synchronizing InformationThe Basics on page 35.

Checking Off a Task

Select the task you want to check off, and then press Center.

Organizing Your Tasks

In the Tasks list, select one of these options: All displays all your tasks. Date displays tasks that are due in a specific time frame. You can select Due Today, Last 7 Days, Next 7 Days, or Past Due. Category displays tasks that are assigned to the selected category. Select the Category pick list to select a different category. Section 5A: Organizer Features 231
Overdue tasks have an exclamation point (!) next to the due date.

Deleting a Task

1. Select the task you want to delete. 2. Press Menu 4. Select OK.
To save memory, you can purge all completed tasks. Open the Record menu, select Purge, and then select OK.
3. Select Delete Task on the Record menu.

Customizing Tasks

The Tasks Preferences screen enables you to control the appearance of the Tasks list screen. 1. In the Tasks list screen, press Menu. 2. Select Options, and then select Preferences. 3. Set any of the following preferences: Sort by indicates the order in which your tasks appear in the list. Show Completed Tasks displays tasks that youve checked off. Record Completion Date replaces the due date with the completion date when you check off a task. Show Due Dates displays task due dates and inserts an exclamation point (!) next to overdue tasks. Show Priorities displays the priority setting for each task. Show Categories displays the category for each task. Alarm Sound sets the sound for the alarms you assign to your tasks. 4. Select OK.
Memos are a great way to store notes on your Centro device. Each memo can include 4,096 characters of text.

Creating a Memo

1. Press Applications Return and select Memos. 2. Enter the text that you want to appear in the memo. (Press to move down to new lines in the memo.) 3. Select Done.
You can assign categories to your memos. Open the memo you want to change, select the category pick list at the top of the screen, and then select a category.

Deleting a Memo

1. Select the memo you want to delete. 2. Press Menu 4. Select OK. 3. Select Delete Memo on the Record menu.

S e c ti o n 5 B

Productivity
Increasing Your Productivity
Using the Documents Application to Work With Your Office Files Voice Memo World Clock Calculator

Section 5B: Productivity

Using the Documents Application to Work With Your Office Files

Installing Bonus Software From My Centro on Your Device
My Centro lets you download and install bonus software that you can use on your device. If the bonus software has a desktop component in addition to a device component, you need to download the software to your computer first. See Installing Bonus Software From My Palm on Your Computer on page 250 for information on installing software that includes a desktop component. 1. Press Applications 2. Select the Bonus tab. 3. Select the Install link below the name of the application you want to install. 4. Repeat step 3 to install additional applications. and select My Centro
Didyouknow? You can also download and install Sprint-approved
applications and utilities from the Sprint download site. Visit softwarestore.sprint.com for more information.
Installing Applications From the Internet
You can use the Web browser on your device to install Palm OS files (PRC or PDB) directly from the Internet. When you download a PRC or PDB file, it is automatically installed on your device. If a file is compressed (if it is a ZIP or SIT file), you need to download it to your computer and expand the file before installing it on your device. 1. Open the Web browser (see Viewing a Web Page on page 158). 2. Go to the page that contains the link to the application you want to download. 3. Press Left or Right to highlight the link to the file, and then press Center initiate the download process. 4. Follow the onscreen instructions to accept and install the application. to
Installing Bonus Software From My Palm on Your Computer
Some bonus software applications require the installation of a desktop component. To install these applications, you must first install Palm Desktop software from the Palm Software Installation CD that came with your device, and then download the applications to your computer. 1. On your computer, go to go.palm.com/centro-sprint/. 2. Follow the onscreen instructions to download the applications you want to install. 3. Synchronize your device with your computer to install the application(s) on your device.
Installing Other Third-Party Applications From a Computer
To install other third-party applications from a computer, you must first install Palm Desktop software from the Palm Software Installation CD that came with your device. When you download an application to your computer, it is probably in a compressed format such as a ZIP or SIT file. If the file is compressed, you need to use a decompression utility on your computer, such as WinZip or Allume StuffIt Expander, before you install the application on your device. 1. On a Windows computer, select Start > Programs > Palm > Install Tool, and then select Add to browse to the application you want to add. On a Mac computer, drag and drop the application file(s) onto the Send To Handheld droplet in the Palm folder. 2. Select your device name from the User list, and then click OK. 3. Synchronize your device with your computer to install the application(s) on your device.

1. Open the application in which you want to change the font. 2. Press Menu. 3. Select Options, and then select Font. 4. Select a font style. (In the Web browser, select the Font size pick list and select Large or Small.) 5. Select OK.

Small Bold

Large Bold
You can also change the text size in the VersaMail application. See the User Guide for the VersaMail Application located on your Palm Software Installation CD, or visit go.palm.com/centro-sprint/ for more information.

Setting Display Formats

Formats Preferences enable you to select number conventions based on geographic regions. For example, in the United Kingdom, time often is expressed using a 24-hour clock. In the United States, time is expressed using a 12-hour clock with an AM or PM suffix. Many of the built-in applications on your Palm Centro smart device use the Formats Preferences settings. 1. Press Applications 2. Select Formats. 3. Set any of the following preferences: Preset to sets the standard number conventions for your country. When you select a country, the other Formats Preferences are automatically set to that countrys conventions. You can also edit each option individually. Time sets the time format. Select HH:MM to display a 24-hour clock. and select Prefs.
Date sets the date format. Week starts sets the first day of the week (usually Sunday or Monday). Numbers sets the format for numbers with decimal points and commas.

4. Select Done.

Aligning the Screen
Occasionally, your device screen may need to be readjusted. If this occurs, you may see the wrong feature being activated when you tap the screen. To fix the problem, you can realign the screen any time. 1. Press Applications 2. Select Touchscreen. 3. Follow the onscreen instructions to tap the screen where indicated. 4. Select Done. and select Prefs.
Changing the System Color Scheme
1. Press Applications 2. Select Color Theme. 3. Select a color scheme from the list. 4. Select Done. and select Prefs.
You can also set the wallpaper for the Main view in the Phone application (see Customizing the Main View in the Phone Application on page 85) and the background for Agenda view in Calendar (see Customizing Display Options for Your Calendar on page 226).
Changing the Applications Settings
You can change the Applications settings on your device so that you can easily access the applications you use most often. You can arrange and display your applications by category, reassign the buttons on your device, and select default applications for specific tasks.
Arranging Applications by Category
You can assign an application to a category and then display a specific category of applications in Applications view. 1. Press Applications 2. Press Menu.
3. Select Category on the App menu. 4. Select the pick list next to each application and select a category. 5. Select Done.

For more information on Outlook conduits, click the HotSync manager icon in the taskbar, select Custom, select an application with Outlook in its name, and then select Help.
I Have Duplicate Entries in Microsoft Outlook After I Synchronize 1. Open Microsoft Outlook and delete the duplicate entries. 2. On your computer, go to the application with duplicate entries and manually enter any information youve added to your device since the last time you synchronized. 3. Click the HotSync manager 5. Click Change. 6. Select Desktop overwrites handheld, and then click OK. 7. If more than one application has duplicate entries, repeat steps 4 through 6 for each application with duplicates. 8. Click Done. 9. Synchronize your device and your computer. My Appointments Show Up in the Wrong Time Slot After I Sync If you create an appointment in the wrong time zone (for example, your desktop was set to the wrong time zone), it shows up in the wrong time zone on your device after you sync. To be safe, enable local network time (see Setting the Date and Time on page 285) and avoid assigning time zones to your appointments (see Creating an Event on page 221). If youre using Microsoft Outlook: 1. Make sure that you installed the Microsoft Outlook conduit that came with your Centro smart device by Palm. If you're not sure whether this software is installed, reinstall it. 2. Open Microsoft Outlook and correct the wrong entries. 3. On your computer, manually enter any Calendar information you added to your device since the last time you synchronized. 4. Click the HotSync manager icon in the taskbar, and select Custom. 5. Select an application that has both Calendar and Outlook in its name. 316 Section 7A: Help icon in the taskbar, and select Custom. 4. Select an application that has duplicate entries that also has Outlook in its name.
6. Click Change. 7. Select Desktop overwrites handheld, and then click OK. 8. Synchronize your device and your computer. 9. Repeat steps 6 through 8 to open the Calendar Change HotSync Action dialog box. 10. Select Synchronize the files, and then click OK. If youre using Palm Desktop software: 1. On your device, press Calendar 2. Press Menu.

hearing aid. Add the rating of your hearing aid and your phone to determine probable usability: Any combined rating equal to or greater than six offers best use. Any combined rating equal to five is considered normal use. Any combined rating equal to four is considered usable. Thus, if you pair an M3 hearing aid with an M3 phone, you will have a combined rating of six for best use. This is synonymous for T ratings. Palm further suggests that you experiment with multiple phones (even those not labeled M3/T3 or M4/T4) while in the store to find the one that works best with your hearing aid device. If you experience interference or find the quality of service unsatisfactory after purchasing your device, promptly return it to the store within 30 days of purchase. With the Palm 30-day Risk-Free Guarantee, you may return the device within 30 days of purchase for a full refund, and you will only be responsible for charges based on your actual usage.
Getting the Best Hearing Device Experience With Your Device
To further minimize interference: There is usually less interference on the microphone setting than on the telecoil setting. Set the phones screen and keyboard backlight settings to ensure the minimum time interval. Move the phone around to find the point with the least interference. If your hearing aid is equipped with a telecoil, turn on the HAC setting on your device.
Turning on the HAC Setting
When the HAC setting is on, your device sends the audio from your phone calls to the telecoil rather than to the microphone of your hearing aid. You are likely to hear calls much better because volume is increased and background noise and feedback are diminished. The HAC setting improves only the calls you listen to through the earpiece. Turn off your 350 Section 8A: Safety
device's Bluetooth Wireless feature. It does not affect calls heard on the speakerphone or with a car kit or headset. HAC requires extra battery power, so watch your battery consumption when it's turned on.
Do not turn on the HAC setting unless you use a hearing aid with a telecoil. Using this setting without a hearing aid or with a hearing aid without a telecoil may be harmful to your hearing.
1. Make sure your phone is turned on (see Turning Your Devices Phone On and Off on page 55). 2. Press Phone 3. Press Menu.
4. Select Options and then select Phone Preferences. 5. Check the Hearing Aid Compatibility box. 6. Select OK.

Caring for the Battery

Protecting Your Battery
The guidelines listed below help you get the most out of your batterys performance. Recently there have been some public reports of wireless phone batteries overheating, catching fire, or exploding. It appears that many, if not all, of these reports involve counterfeit or inexpensive, aftermarket-brand batteries with unknown or questionable manufacturing standards. Sprint is not aware of similar problems with Centro devices resulting from the proper use of batteries and accessories approved by Sprint or the manufacturer of your phone. Use only Sprint or manufacturer-approved batteries and accessories found at Sprint Stores or through your devices manufacturer, or call 1-866-343-1114 to order. Theyre also available at www.sprint.comclick Accessories under the Shop & Browse menu. Buying the right batteries and accessories is the best way to ensure theyre genuine and safe. In order to avoid damage, charge the battery only in temperatures that range from 32 F to 113 F (0 C to 45 C). Dont use the battery charger in direct sunlight or in high humidity areas, such as the bathroom. Never dispose of the battery by incineration. Keep the metal contacts on top of the battery clean. Dont attempt to disassemble or short-circuit the battery. The battery may need recharging if it has not been used for a long period of time. Its best to replace the battery when it no longer provides acceptable performance. It can be recharged hundreds of times before it needs replacing. Dont store the battery in high temperature areas for long periods of time. Its best to follow these storage rules: Less than one month: -4 F to 140 F (-20 C to 60 C) More than one month: -4 F to 113 F (-20 C to 45 C) 352 Section 8A: Safety

Battery Safety Information
Do not disassemble or open, crush, bend or deform, puncture or shred. Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard. Only use the battery for the system for which it is specified. Only use the battery with a charging system that has been qualified with the system per this standard. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage, or other hazard. Do not short circuit a battery or allow metallic conductive objects to contact battery terminals. Replace the battery only with another battery that has been qualified with the system per this standard, IEEE-Std-1725-200x. Use of an unqualified battery may present a risk of fire, explosion, leakage or other hazard. Promptly dispose of used batteries in accordance with local regulations. Battery usage by children should be supervised. Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection. Improper battery use may result in a fire, explosion or other hazard.
Disposal of Lithium-Ion (Li-Ion) Batteries
Do not handle a damaged or leaking li-ion battery as you can be burned. For safe disposal options of your li-ion batteries, contact your nearest Palm authorized service center. Special Note: Be sure to dispose of your battery properly. In some areas, the disposal of batteries in household or business trash may be prohibited.
Radiofrequency (RF) Energy
Understanding How Your Phone Operates
Your phone is basically a radio transmitter and receiver. When its turned on, it receives and transmits radiofrequency (RF) signals. When you use your phone, the system handling your call controls the power level. This power can range from 0.006 watts to 0.2 watts in digital mode.
Knowing Radiofrequency Safety
The design of your Centro smart device by Palm complies with updated NCRP standards described below. In 1991-92, the Institute of Electrical and Electronics Engineers (IEEE) and the American National Standards Institute (ANSI) joined in updating ANSIs 1982 standard for safety levels with respect to human exposure to RF signals. More than 120 scientists, engineers and physicians from universities, government health agencies and industries developed this updated standard after reviewing the available body of research. In 1993, the Federal Communications Commission (FCC) adopted this updated standard in a regulation. In August 1996, the FCC adopted hybrid standard consisting of the existing ANSI/IEEE standard and the guidelines published by the National Council of Radiation Protection and Measurements (NCRP).

Setting Up Email Guide

Palm Centro Smart Device
Intellectual Property Notices Sprint Nextel. All rights reserved. No reproduction in whole or in part without prior written approval. SPRINT and other trademarks are trademarks of Sprint Nextel. 2007 Palm, Inc. All rights reserved. Trademark, copyright, patent, and other intellectual property notices are set forth on page ii within the Palm Centro Smart Device Getting Started Guide included with your device. Disclaimer and Limitation of Liability Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.

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Table of Contents
Getting Started. 1 Which Email Application Should I Use?. 1 Setting Up Sprint Mobile Email. 3 Getting Started With Sprint Mobile Email. 4 Configuring Additional Email Accounts on Sprint Mobile Email. 5 Configuring Other Email Accounts on Sprint Mobile Email. 6 Setting Up the VersaMail Application. 8 How Do I Get Started?. 8 Setting Up VersaMail to Work With Common Providers. 10 Setting Up VersaMail to Work With a Microsoft Exchange ActiveSync Account. 12 Setting Up VersaMail to Work With Other Providers. 13 Downloading New Email Messages Automatically. 16 Setting Up the Web Browser to Access Email. 18

Getting Started

You have several options for reading and sending email on your Palm Centro smart device. Just like on your computer, you can choose from various email applications to manage your email. (Additional fees may apply for email services.) This guide shows you the various email options and walks you through setting them up, so that you can use your device to get the most out of your current email accounts. Your Centro device comes with applications for accessing the Web and email: Sprint Mobile Email VersaMail Web browser
This guide explains how to determine which email application is right for each of your existing email accounts. If you want to, you can set up more than one application to work with separate email accounts.
Which Email Application Should I Use?

If I want to I can use

Check free Web mail, such as Gmail, Yahoo!, or Hotmail. Check fee-based Internet mail, such as Yahoo! Mail Plus or AOL Sync my email and organizer information with my companys Microsoft Exchange server Getting Started

If I want to

I can use
Push my email and organizer information from my company's Exchange server using Microsoft Exchange ActiveSync with Microsoft Direct Push technology Sync my email with my companys Domino server Access an email account thats set up on my Mac computer Access email from up to eight email accounts Access email from my POP or IMAP account Use the Advanced Encryption Standard (AES) while sending and receiving messages Use Secure Sockets Layer (SSL) to send and receive messages Work with email messages when Im not connected to the Internet (for example, when Im on a plane) Access the Contacts application on my device to address email messages Access my corporate directory to address email messages
VersaMail supports free email from Gmail only.
Setting Up Sprint Mobile Email
Install the optional Sprint Mobile Email application to access a variety of email services, including the following: Yahoo!. AOL. MSN. Gmail. Other POP and IMAP servers. This section includes the following information: Getting Started With Sprint Mobile Email on page 4. Configuring Additional Email Accounts on Sprint Mobile Email on page 5. Configuring Other Email Accounts on Sprint Mobile Email on page 6.

Important:

Sprint Mobile Email sends and receives messages using existing email accounts. Visit your email providers Web site for more information or to set up an account, or ask your network administrator for assistance.

Sprint Mobile Email

For information on sending and receiving messages with Sprint Mobile Email, see the Palm Centro Smart Device User Guide located on your Palm Software Installation CD.
Getting Started With Sprint Mobile Email
1. Press Applications and select Get Email. 2. Follow the onscreen instructions to download and install the Sprint Mobile Email application on your Centro device. (For more information and complete setup instructions, visit www.sprint.com.) 3. When the installation is complete, press Applications Sprint Mobile Email. and select

4. Enter the phone number for your Centro device and select Next. 5. Select an email provider from the list and select Next. (If your email provider is not listed, see Configuring Other Email Accounts on Sprint Mobile Email on page 6.Select Accept to agree to the Terms of Use and continue with account setup. (Select Decline to refuse the terms and end the setup.) 6. Enter the User Name and Password for the email account.) 7. Select Register to initialize the service on your Centro device. (When a connection is established, Sprint Mobile Email retrieves your messages and displays the messages in the account Inbox.)
Configuring Additional Email Accounts on Sprint Mobile Email
1. Press Applications and select Sprint Mobile Email. 2. Select Account Manager. 3. Select Add AccountSelect an email provider from the list. (If your email provider is not listed, see Configuring Other Email Accounts on Sprint Mobile Email on page 6). 4. Select Accept to agree to the Terms of Use and continue with account setup. (Select Decline to terminate the account configuration.) 5. Enter the User Name and Password for the email account. 6. Select Register to initialize the service on your Centro device. (When a connection is established, Sprint Mobile Email retrieves your messages and displays them in your Inbox.)
Configuring Other Email Accounts on Sprint Mobile Email
1. If your email provider does not appear in the list of providers, select More choices from the Get email from: screen and select Next. 2. Select the type of email account you want to configure: PCS Mail, Other POP, or Other IMAP, and then select NextSelect PCS Mail to configure your Sprint email account on your Centro device. (For more information and to set up an account, visit www.sprint.com.) Select Other POP to configure a POP3 email account. (Ask your account administrator or email provider for the required information described in the following steps.). Select Other IMAP to configure an IMAP email account. (Ask your account administrator or email provider for the required information described in the following steps.) 3. Enter your user name and password and select Next: PCS Mail User Name and Password: (Sprint Email accounts only.) Enter the user name and password for your Sprint email account. Email Address: Enter the complete email address of your account. Password: Enter the password for your email account. User Name: (POP and IMAP accounts only.) Enter the user name required for the incoming mail server. 4. Enter the information required by the incoming mail server and select Next: Incoming Mail Server: Enter the complete name of the incoming mail server for your email provider (for example, pop.mail.company.com). Port: Enter the port number for the incoming mail server. (The default port is 110 for POP or 143 for IMAP.) Use SSL: Check the box if the incoming mail server uses Secure Socket Layers (SSL). 6 Sprint Mobile Email

5. Enter the information required by the outgoing mail server and select Next: Outgoing Mail Server: Enter the complete name of the outgoing mail server for your email provider. (For example, smtp.mail.company.com.) Port: Enter the port number for the outgoing mail server. Use SSL: Check the box if the outgoing mail server uses Secure Socket Layers (SSL). Require Authentication: Check the box if your email provider requires authentication for outgoing email. 6. Review the Account Summary, and then select Next. (Select Back to return to a previous screen and change the configuration settings.) 7. Select Register to initialize the service on your Centro device. (When a connection is established, Sprint Mobile Email retrieves your messages and displays them in your Inbox.)
Setting Up the VersaMail Application
The VersaMail application enables you to access up to eight email accountspersonal or corporate. You can view attachments through the Documents application on your device and interface with your corporate Global Address List (GAL). VersaMail also supports Microsoft Direct Push synchronization of email and personal information; as messages are received on the server, they are automatically downloaded to your device. Before you can use VersaMail, you need to enter your email account settings. If you have multiple email accounts, you must enter settings for each account. This guide includes basic information on sending and receiving email messages. For additional information on using and customizing Versamail, see the User Guide for the VersaMail Application located on your Palm Software Installation CD, or visit go.palm.com/centro-sprint/ for more information.
VersaMail requires at least one account to be available. You cannot delete all of the accounts once an account is configured.

How Do I Get Started?

1. If either of the following is true, see the User Guide for the VersaMail Application located on your Palm Software Installation CD for setup steps: You used the VersaMail application on your previous device or smartphone, and you want to transfer your settings and messages to your smart device. You plan to use the VersaMail application to access an email account on a Microsoft Exchange server, a Lotus Notes server, or a Microsoft MAPI server.

VersaMail

2. If your email provider is included in the following list, go to Setting Up VersaMail to Work With Common Providers on page 10. (If your email provider's name is not listed below, continue to step 3 below.)
Your email provider is the service you use to send and receive email. Your email providers name appears between the @ symbol and the dot symbol in your email address.
Adelphia Airmail.net AOL Apple.Mac AT&T (mMode & Worldnet) Bell South Cablevision Charter Comcast
CompuServe Concentric Covad Cox (East, Central, & West) EarthLink Gmail (you must enable forwarding from the Gmail site) Juno Mail.com Media com

NetZero Qwest (select areas) RCN SBC (select areas) Speakeasy USA.net Verizon DSL Yahoo! (fee-based accounts only)
3. If your email providers name is not listed, you need to obtain the following information from your system administrator or ISP, and then skip to Setting Up VersaMail to Work With Other Providers on page 13. Mail protocol: POP, IMAP, or Microsoft Outlook Mail (EAS). Incoming and outgoing mail server names, such as mail.myisp.com.
Incoming and outgoing mail server port numbers, such as 110 (incoming POP), 143 (incoming IMAP), or 25 (outgoing POP or IMAP). (If necessary) Security settings: APOP, ESMTP, SSL.
The correct protocol, server, and security settings are required for VersaMail to be able to send and receive email for your account. Your system administrator or ISP can easily provide these settings.
Setting Up VersaMail to Work With Common Providers
Use this procedure in any of the following cases: You want to get up an account with one of the common providers specified in How Do I Get Started? on page 8. You have never used the VersaMail application before. You have used the application before but do not want to transfer your existing accounts and messages. You are currently using accounts in version 4.0 of the VersaMail application but want to add an additional account. See the User Guide for the VersaMail Application located on your Palm Software Installation CD for more information. 1. Press Applications

and select Email

to open the VersaMail application.
The first time you set up the VersaMail application, you are asked if you want to continue with account setup after you open the application. Select Continue and go to step 3.
2. Press Menu , select Accounts, select Account Setup, and then select New. 3. In the Email Address field, enter your email address. 4. In the Password field, enter your email account password. 5. If the VersaMail application can obtain your email account settings based on your username and password, the Next button changes to Done. Select Done.

If the Next button does not change to Done, you need to obtain certain additional information about your account (see How Do I Get Started? on page 8) and then follow the procedure Setting Up VersaMail to Work With Other Providers on page 13.
6. (Optional) Select Yes to download messages for this account now.
Setting Up VersaMail to Work With a Microsoft Exchange ActiveSync Account
If your corporate email system uses Microsoft Exchange Server 2003 or Microsoft Exchange Server 2007, you may be able to use Microsoft Exchange ActiveSync on your device. Microsoft Exchange ActiveSync works with the Calendar, Contacts, and VersaMail applications on your device to directly download calendar events, contact information, and email messages from the serverwithout going through your desktop computer.

Exchange Server

With an Exchange ActiveSync account you can also use Remote Address Lookup (RAL) for addressing email messages and IT policies for your system administrator that enhance the security of data transmission. See the User Guide for the VersaMail Application located on your Palm Software Installation CD for additional information on using Microsoft Exchange ActiveSync.
Setting Up VersaMail to Work With Other Providers
Use this procedure in any of the following cases: If you email provider is not listed in How Do I Get Started? on page 8. If the procedures in Setting Up VersaMail to Work With Common Providers on page 10 do not work. You have never used the VersaMail application before. You have used the application before but do not want to transfer your existing accounts and messages. You are currently using accounts in version 4.0 of the VersaMail application but want to add an additional account. See the User Guide for the VersaMail Application located on your Palm Software Installation CD for more information. Before you begin, obtain the following information from your system administrator or ISP: Mail protocol: POP, IMAP, or Outlook Mail (EAS). Incoming and outgoing mail server names, such as mail.myisp.com. Incoming and outgoing mail server port numbers, such as 110 (incoming POP), 143 (incoming IMAP), or 25 (outgoing POP or IMAP). (If necessary) Security settings: APOP, ESMTP, SSL. 1. Press Applications
2. Press Menu , select Accounts, select Account Setup, and then select New. 3. In the Email Address field, enter your email address. 4. In the Password field, enter your email account password. 5. Select Next. 6. Select the Mail Type pick list, and then select POP, IMAP, or Outlook Mail (EAS) (based on the information you got from your system administrator or ISP). 7. Enter the username you use to access your email.

Your username can be either the part of your email address appearing before the @ symbol or your entire email address. Check with your email provider if you are not sure what username to enter.
8. Enter the names of your incoming and outgoing mail servers. 9. Select Done to finish setup and go to the inbox of the account you set up, where you can begin getting and sending email. (If your system administrator or ISP provided the port number or security settings, select Advanced and enter those settings.) Setting Advanced Mail Options 1. Select one or more of the following: Port Number: By default, the port number setting is 110 for POP and 143 for IMAP servers. (You may need to change the port number if you choose to retrieve incoming mail over a secure connection.)
Use Secure Connection (SSL): To retrieve incoming mail over a secure (Secure Sockets Layer, or SSL) connection, check the box.
incoming mail changes to 995 for POP accounts and to 993 for IMAP accounts.
Didyouknow? If you check the Use Secure Connection (SSL) box, the port number for
Use Authentication (APOP) (POP accounts only): Encrypts your username and password when they travel over the network. (Some services require APOP to work properly, while others do not work properly if APOP is used.) Reset Advanced Settings: Changes the advanced settings to the default options. (Select this option if youve made changes to the advanced settings but arent sure they are correct.)
Selecting Reset Advanced Settings on either Advanced screen resets all the options for both screens.
2. Select Next. 3. Select one or more of the following: Port Number: The default is 25, the port number most SMTP servers use. Use Secure Connection (SSL): To send outgoing mail over a secure connection, check the box. Use Authentication (ESMTP): Check the box if the outgoing server (SMTP) requires ESMTP authentication. (If you select this option, username and password fields appear. These fields are already filled in based on the account information you entered. In most cases, the information displayed is correct; however, occasionally your authentication username and/or password is different from your account username or password.) VersaMail 15
If you need to enter new authentication information, enter your username and password and select OK. Check with your email service provider for authentication username and password information.
Reset Advanced Settings: Changes the advanced settings to the default options. Select this option if you arent sure your changes are correct. (Selecting Reset Advanced Settings on either Advanced screen resets all of the options for both screens.)

4. Select Done.

Downloading New Email Messages Automatically
You can set up VersaMail to automatically download new email messages to your device. 1. From any mailbox screen, press Menu 3. Select Auto Sync. 2. Select Options, and then select Preferences.

For more information on working with Microsoft Exchange ActiveSync accounts, see the User Guide for the VersaMail Application located on your Palm Software Installation CD, or visit go.palm.com/centro-sprint/.
4. Check the Mail box next to the Auto-sync option. 5. Select the Every pick list and select the time interval, from 5 minutes to 12 hours. (If you set a more frequent interval, you may need to recharge your devices battery more often.) 6. Select the Start Time and End Time boxes, and then select the hour, the minute, and AM or PM to enter the time for the first and last Auto Sync to take place. Select OK.
7. Select the days you want the schedule to be active. (You can choose any number of days, but you can set up only one schedule for each email account.) 8. Select OK, and then select Get. (Doing this ensures that only new messages are retrieved during your next Auto Sync retrieval.)
Setting Up the Web Browser to Access Email
The Web browser gives you access to your Web-based email on your device. Although you can use the same Web address that you use on your computer, we recommend using a Web address that is designed for mobile devices when you access email on your device. To learn more about using the Web browser, see the Palm Centro Smart Device User Guide located on your Palm Software Installation CD. You can also access the user guide directly on your device. Press Applications and select My Centro. to wake up the screen, and then press Center
1. On your device, press Power/End on the 5-way

to turn off Keyguard.

2. If you see Phone Off in the upper-left corner, press and hold Power/End to turn on your phone.
If you see No Service in the upper-left corner, wait until youre in a Sprint National Network coverage area before you continue.

Web Browser

3. Select Web.
4. If prompted, select Yes to connect to the Internet.
5. Tap and enter the mobile Web address. Here are a few common mobile email sites: Hotmail http://mobile.msn.com.hm/folder.aspx Yahoo! http://mobile.yahoo.com/mail Gmail http://m.gmail.com
6. When the page has loaded, press Menu and then select Add Bookmark so that you can quickly access this site in the future.

7. Select the Name line, enter the name of the email service, such as Hotmail, and then select OK.
8. Select OK to save the bookmark.
9. To access your email the next time you open the Web browser, tap the bookmark you created.

and then select

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