Castle Walk Kendal
Scheme Manager Kath Walker Castle Walk Kendal Cumbria LA9 4UE Phone: E-mail castlewalk@southlakeshousing.co.uk South Lakes Housing Little Aynam House Little Aynam Kendal LA9 7AH Telephone: E-mail: g.aitken@southlakeshousing.co.uk
Scheme Features 44 one bed flats Communal lounge with hearing loop
Castle Walk, Kendal Gladstone House, Sedbergh
Support Services Scheme Manager Emergency cover 24 hours a day 24 hour intercom alarm system
Communal kitchen Scheme Managers Office Views of the castle Internet access in Lounge Rent for a one bed ground floor flat 63.17 per week + 20.76 amenity charge Rent for a one bed first floor flat 62.28 per week + 20.76 amenity charge
Location Having taken the A684, Sedbergh Road, out of Kendal, turn right into Castle Road, before the railway bridge. Castle Walk is the second turn on the right, near the bus stop.
External view of lounge Maryfell bugalows

Evaluation Report for CASTLE STREET, KENDAL Thursday 10th March 2011
Please find details below of the result of the StreetSafe Operation conducted on Castle Street, Kendal on Thursday 10th March 2011. Agencies involved included Police, Police Authority, Cumbria Fire and Rescue, Cumbria County Councils Community Involvement Officer, SLDCs Streetclean and Environmental Protection Teams, Home Group, County and Local Councillors. We visited over 100 properties on the day. The main focus of this operation was to gauge the level and concerns in relation to Criminal Damage to local residents vehicles and Anti-social behaviour. The questionnaire is divided up into sections mirroring the aims and objectives. For the purpose of this report the categories will be Stronger, Greener, Cleaner and Safer.
Kendal NPT Community Sgt Bill Nolan, Dan Russell,SLDCs Environmental Protection Team and Jeff Tweddle, Cumbria County Councils Community Involvement Worker
To date we have 66 completed questionnaires, the results of which are as follows: -

STRONGER

We asked the local residents what do you consider to be your main community problem?
What is Your Number 1 Community Problem?
Tyre Slashing/Vehicle Damage Young People/Drinking None/Nothing

Parking Other

Dog Fouling/Litter ASB
Just over a third of all residents living in Castle Street, Kendal, said they had a problem with their cars being vandalised on a regular basis; in particular tyre slashing. Seven people out of sixty-six thought that there was a problem with young people hanging around in the area underage drinking. This behaviour was worse during the warm lighter nights. A further seven people thought anti-social behaviour in the neighbourhood was an issue which needs to be addressed. Six people mentioned that litter and dog fouling was a problem, particularly on Gooseholme. Three people said that community car parking was a problem and one resident mentioned drunks urinating in public was an issue. Sixteen people in total said that they didnt have any problems at all and that the community was a nice place to live.
PCSOs Mandy Coleman and Karen Dakin We then asked How can we reduce the problem?

How Can We Reduce It?

More Parking Catching Culprits Other
Police Presence Dont Know
CCTV Stop Underage Drinking/ASB
We also asked specific questions in relation to making the community stronger. Only 18% of the residents we spoke to said they knew their local Neighbourhood Policing Team. Only nine people said they were involved in a Neighbourhood Watch Scheme or Community Group, but twenty-three residents said they would be interested in setting up or being involved in such activities. Thirteen people said they would attend a local community event, and thirteen said they would be willing to help organise such an event. We then asked What improvements would you like to see in your community? Nine people out of sixty-six said they would like more police presence (high visibility) in the area, CCTV or general surveillance. Ten people said they would like more parking in the area and eight people said they would like to see no litter/dog fouling in the neighbourhood; in particular on Gooseholme. Seven residents said they had a problem with street lighting, in particular Back Lane. Three said there should be more things/facilities for young people to keep them occupied. Two residents said car vandalism should be stopped. One resident commented on the stunt cyclists using the church yard/grounds/walls and is an issue which should be addressed. Another resident commented on the fast traffic on Castle Street. Fourteen residents told us that there was no need for any improvements.
What Improvements Would You Like To See?
No Litter/More Bins/Dog Fouling Parking All OK Stop Car Vandalism Other
More Police/Safer Community/Surveillance/CCTV More for Young People Lighting Dont Know

GREENER

Cumbria Fire & Rescue Services Gary Wilson and PCSO Karen Dakin speaking with local resident StreetSafe community bags are now made from 100% re-cycled cotton and we are developing a partnership to encourage more re-cycling. When asked 96% of respondents stated they did re-cycle. 8 residents stated they would like more information about local re-cycling issues.

CLEANER

29 residents stated there was a problem with litter and fly tipping. 4 residents believed there to be a problem with graffiti in the Gooseholme area. 57% stated dog fouling was a problem. Usually on grassed areas on Gooseholme, near homes and on some paths. They felt this was due to inconsiderate dog owners not picking up and lack of bins to dispose of it. Specific details have been forwarded to the relevant authority. 29% stated they would be willing to be involved in a community tidy up.

86% of homes visited did have a working smoke alarm. 14% of homes visited did not have a working smoke alarm fitted which Cumbria Fire and Rescue Service attended to at the time.
20 homes requested a full home safety survey from the Fire and Rescue Service. 6.6% felt there was a problem with drugs in the area but most were only suspicions. 33.3% of respondents said that there was a problem with street lighting. Some residents said the street lights flicker, and others said there is lack of lighting in the evenings in certain areas such as Back Lane, and Gooseholme by the river. 100% stated they felt safe while walking around the neighbourhood during the day. 11 people said they do not feel safe in the evening, and only 1 person stated they did not feel safe in their own home. 100% of people said that if they witnessed a crime they would report it. 23% of people asked for more information about the organ donor scheme. Specific information relating to the operation has been forwarded onto the relevant authority for their attention. A number of the issues were or have been addressed on the day of the event or shortly after it. Further specific medium / long term problem solving tasks have been issued for specific actioning. By using the Street-Safe brand this will increase the quality and consistency of marketing of CDRP activities and providing a consistent consultation tool for the CDRP and other LSP partnerships. All tasks resulting from this event have been forwarded to the appropriate agency for action
Cumbria Fire & Rescue Services Callum Graham with Police Authority Member Andy Hampshire