Acer Aspire 4730ZG
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User reviews and opinions
| bspendlove |
3:28am on Monday, June 28th, 2010 ![]() |
| Initially I was pleased w/ this netbook. But after about 2 months operating problems started. I recently purchashed this item and I love it! I surf the web all the time and never want to get off. I am a full time college student with two kids who are starting to need to computer more and more. | |
| kingkokkaloogy |
6:16am on Friday, June 4th, 2010 ![]() |
| Ordered this product on Sunday nite and recieved it on Wendsday. Works great,looks great and had a great price Not the fastest little thing but its priced right. plenty of features with camera speakers and microphone. Battery life seems to be strong. | |
| harb |
7:05am on Tuesday, May 25th, 2010 ![]() |
| worth for my money I bought this netbook about two weeks ago - it is great. Lightweight, easy to set-up - perfect for airtravel. It now replaces my supersized HP laptop,... | |
| noloveaffair |
10:32am on Saturday, March 27th, 2010 ![]() |
| great performance despite being small, is quite fast and has served me well for working out, good image of the built-in camera. Poor Quality 14 Months after we bought this the connection for the power cord became loose and then we could not charge it. | |
| imko |
6:37am on Wednesday, March 17th, 2010 ![]() |
| The Perfect Netbook ! Ordered this from Amazon in Nov of 2009 - took less than 3 days for it to arrive. Its an excellent, very good looking netbook. Great ! Great with the functionality I required: light-weight/mobility, quick to boot up, good battery life. | |
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Documents

Aspire 4730Z/4730ZG/4330 Series Service Guide
Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
Revision History
Please refer to the table below for the updates made on Aspire 4720Z/4730ZG/4330 Series service guide.
Date Chapter Updates
Copyright
Copyright 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed as is. Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
Conventions
The following conventions are used in this manual: SCREEN MESSAGES NOTE Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures.
WARNING
CAUTION
IMPORTANT
Preface
Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's global product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
Troubleshooting
Common Problems.129 Power On Issue.130
No Display Issue.131 Random Loss of BIOS Settings.132 LCD Failure.133 Built-In Keyboard Failure.133 Touchpad Failure.134 Internal Speaker Failure.134 Internal Microphone Failure.136 HDD Not Operating Correctly.137 ODD Failure.138 Modem Function Failure.141 Wireless Function Failure.141 EasyTouch Button Failure.142 Thermal Unit Failure.142 External Mouse Failure.143 Other Failures.143 Intermittent Problems.144 Undetermined Problems.144 POST Codes Tables.145 Sec.145 Memory:.145 BDS & Specific action:.146 Each PEIM entry point used in 80_PORT.147 Each Driver entry point used in 80_PORT.147 Each SmmDriver entry point used in 80_PORT.150
Jumper and Connector Locations
Top View.151 Bottom View.152 Clearing Password Check and BIOS Recovery.153 Clearing Password Check.153 BIOS Recovery by Crisis Disk.154
FRU (Field Replaceable Unit) List
Aspire 4730Z/4730ZG/4330 Exploded Diagrams..156 Main Module.156 LCD Module.157 Aspire 4730Z/4730ZG/4330 FRU List.158 Screw List.165
Model Definition and Configuration
Aspire 4730Z/4730ZG/4330 Series
Test Compatible Components Online Support Information Index
Microsoft Windows Vista Environment Test.178
Chapter 1
System Specifications
Features
Below is a brief summary of the computers many feature: NOTE: Items marked with * denote only selected models.
Operating System
Genuine Windows Vista
Platform
Intel Pentium Dual-Core mobile processor* Intel Celeron Dual-Core processor* Intel Celeron processor* Mobile Intel PM45 Express Chipset* Mobile Intel GL40 Express Chipset* Acer InviLink Nplify 802.11b/g/Draft-N* Acer InviLink 802.11b/g*
System Memory
Dual-Channel DDR2 SDRAM support Up to 2 GB of DDRMHz memory, upgradeable to 4 GB using two soDIMM modules*
Display and graphics
14.1" WXGA 1280 x 800 Mobile Intel GL40 Express Chipset* ATI Mobility Radeon HD 3470*
Storage subsystem
2.5" hard disk drive Optical drive options:
DVD-Super Multi double-layer drive* DVD/CD-RW combo drive*
5-in-1 card reader
Two built-in stereo speakers High-definition audio support MS-Sound compatible Built-in microphone
Communication
Acer Video Conference, featuring:
Integrated Acer Crystal Eye webcam Optional Acer Xpress VoIP phone
Acer InviLink Nplify 802.11b/g/Draft-N* Acer InviLink 802.11b/g*
Cache Item Cache controller Cache size System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Built in 0 MB on board GB 4 GB GL40 supporting DDR II 667 SDRAM memory interface / PM40 supporting DDR II 667/800 SDRAM memory interface 667/800 MHz Specification Built in L2 Cache dependent on CPU Specification
Memory Combinations Slot 1 0MB 0MB 0MB 512MB 512MB 512MB 1024MB 1024MB 1024MB 1024MB 2048MB 2048MB 2048MB 2048MB 512MB 1024MB 2048MB 512MB 1024MB 2048MB 0MB 512MB 1024MB 2048MB 0MB 512MB 1024MB 2048MB Slot 2 512MB 1024MB 2048MB 1024MB 1536MB 2560MB 1024MB 1536MB 2048MB 3072MB 2048MB 2560MB 3072MB 4096MB Total Memory
NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed. Graphics Controller Item Chipset Features LAN Interface Item LAN Chipset Supports LAN protocol LAN connector type LAN connector location Features Realtek RTL8111C-GR 10/100/1000 Mbps RJ45 Left side PCI-E Giga LAN Support Wake-On-Lan (AC mode S5) No ASF 2.0/iAMT 4.0 Specification
Specification Cantiga GL: Intel Integrated Graphic Cantiga PM: MXM Graphic Adopter Estimated 400-MHz core render clock @ 1.05-V core voltage
Bluetooth Interface Item Chipset Protocol Interface Connector type Bluetooth 2.0 Mini USB module and built-in antenna Mini USB Specification Broadcom 2045 & Broadcom 2070
Wireless Module 802.11b/g Item Chipset Specification Intel Shirley Peak and Echo Peak (for Centrino platform) Atheros WLAN XB63 and Broadcom WLAN BCM4312 (for Non-Centrino) 11~54 Mbps, up to 270 Mbps for Draft-N 802.11b+g, Draft-N PCI bus (mini PCI socket for wireless module)
Data throughput Protocol Interface Hard Disk Drive Interface Item Vendor & Model Name Hitachi 5K250-250 5K250-160 5K250-120 250, 160, 4, 3, 2 2, 2, 8 MB SATA 643 ~ / 300
Specifications Hitachi 5K350-250 5K350-160 5K350-120 320, 160, 4, 2, 2 2, 1, 8 MB SATA 674 ~ Segate ST9250827AS ST9160827AS ST9120817AS 250, 160, 4, 3, 2 2, 2, 8 MB SATA Segate ST9320320AS ST9160310AS
Maximum Read Speed
CD 3,600 KB/sec DVD 10,800 KB/sec
Format Compatibility
CD-DA (Red Book) - Standard Audio CD & CD-TEXT CD-ROM (Yellow Book Mode1 & 2) Standard Data CD-ROM XA (Mode2 Form1 & 2) Photo CD, Multi-Session CD-I (Green Book, Mode2 Form1 & 2, Ready, Bridge) CD-Extra/ CD-Plus (Blue Book) Audio & Text/Video Video-CD (White Book) - MPEG1 Video CD-R (Orange Book Part U) CD-RW & HSRW (Orange Book Part IV Volume1 & Volume2) Super Audio CD (SACD) Hybrid type US & US+ RW DVD-ROM (Book 1.02), DVD-Dual DVD-Video (Book 1.1) DVD-R (Book 1.0, 3.9G) DVD-R (Book 2.0, 4.7G) - General & Authoring DVD+R (Version 1.0) DVD+RW DVD-RW (Non CPRM & CPRM) DVDR Dual DVD-RAM
5V 5% (operating) -8% (startup)
Item Vendor & model name Performance Specification Transfer rate (MB/sec) Buffer Memory Interface Applicable disc format With CD Diskette Sustained: Max 3.5 Mbytes/sec 2MB SATA
Specification HLDS/GSA-T50N, Philips DS-8A2S, Sony/AD-7560S, Toshiba Digi/TS-L633A With DVD Diskette Sustained: Max 10 Mbytes/sec
Applicable media types: Writing: Confirms to DVD+R Version 1.2 and DVD+RW Version 1.3 / DVD+R DL Version 1.0 /DVD-R Version 2.0 / DVD-RW Version 1.2 / DVD-R DL Version 3.0. Reading: DVD single/dual layer (PTP, OTP), DVD-R single/dual layer DVD+R single/double layer DVD-RW DVD+RW CD-DA CD-ROM CD-ROM/XA Photo-CD, Multi-session, Video CD CD-I FMV, CD Extra, CD Plus, CD-R, and CD-RW Drawer (Solenoid Open) Tact SW (Open) Emergency Release (draw open hole) DC 5 V +/- 5%
Loading mechanism
Power Requirement Input Voltage Card Reader Item Chipset Features Audio Interface Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Internal microphone Internal speaker / Quantity REALTEK ALC268 Onboard Stereo 2 Channel 1 x Analog MIC 2 x stereo speaker Specification JMICRON JMB385 Combo (SD/MMC/MS/MS Duo/MS-HG (1/4/8-bit) & xD access) supports D3 Enhancement (D3E) mode Specification
USB Interface Item Chipset USB Compliancy Level Number of USB port Location Keyboard Item Keyboard controller Total number of keypads Windows logo key Internal & external keyboard work simultaneously Battery Item Vendor & model name Specification Sanyo AS07A Sony AS07A Simplo AS07A Panasonic AS07A Li-ion 4400 mAh cells in series, 2 series in parallel KB926 88/89/93 Yes Yes Specification ICH9M 2.Left Side Specification
Battery Type Pack capacity Number of battery cell Package configuration
LCD 14.1 Item Vendor/model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch Pixel Arrangement Display Mode Typical White Luminance (cd/m2) also called Brightness Luminance Uniformity Contrast Ratio Response Time (Optical Rise Time/Fall Time) msec Nominal Input Voltage VDD Typical Power Consumption (watt) Weight (without inverter) Physical Size (mm) Electrical Interface Chapter 1 Specification LG.Philips/LP141WX3, AUO/B141EW04 V4, Chimei/N141I3 - L02, Samsung/LTN141W3-L01 14.1 inches 303.74 x 189.84 mm 1280 x 800 WXGA 0.2373 0.2373 mm R.G.B. Vertical Stripe Transmissive mode, normally white 200 cd/m2(Typ.5 point) 1.3 max. 300 minimum 16 +3.3V 1.4W max. 400g max. 319.5 (0.5) x 205.5 ( 0.5) x 5.5 max. 3.3V LVDS interface with 1 pixel/clock 25
[Enabled]
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Supervisor Password Is User Password Is HDD Password Is Set Supervisor Password Description Shows the setting of the Supervisor password Shows the setting of the user password. Shows the setting of the hard disk password. Press Enter to set the supervisor password. When set, this password protects the BIOS Setup Utility from unauthorized access. The user can not either enter the Setup menu nor change the value of parameters. Press Enter to set the user password. When user password is set, this password protects the BIOS Setup Utility from unauthorized access. The user can enter Setup menu only and does not have right to change the value of parameters. Enter HDD Password. Defines whether a password is required or not while the events defined in this group happened. The following sub-options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup. Enabled or Disabled Option Clear or Set Clear or Set Clear or Set
Set User Password
Set HDD Password Power on password
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Dont forget your password. If you forget your password, you may have to return your notebook computer to your dealer to reset it.
Setting a Password
Follow these steps as you set the user or the supervisor password: 1. Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears:
Type a password in the Enter New Password field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the Confirm New Password field.
IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen. 3. 4. 5. Press Enter. After setting the password, the computer sets the User Password parameter to Set. If desired, you can opt to enable the Password on boot parameter. When you are done, press F10 to save the changes and exit the BIOS Setup Utility.
Removing a Password
Follow these steps: 1. Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears:
2. 3. 4.
Type the current password in the Enter Current Password field and press Enter. Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to Clear. When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.
Turn off system and peripherals power
Disconnect power and signal cables from system
Remove Battery
Remove SD Dummy Card
Remove Express Dummy Card
Remove Lower Covers
Remove DIMM Modules
Remove WLAN Antenna
Remove HDD Module
Remove ODD Module
Remove WLAN Board
Remove HDD Bracket
Remove ODD
Remove HDD
Remove ODD Bracket
Screw List Step Memory Cover WLAN Cover WLAN Module HDD Carrier ODD Module ODD Bracket Screw M2.5*8 (NL) M2.5*8 (NL) M2*3 (NL) M3*3 (NL) M2.5*5(NL) M2*3 (NL) Quantity Color Black Black Black Silver Black Black Part No. 86.AR102.001 86.AR102.001 86.AR102.004 86.AR102.009 86.AR102.002 86.AR102.004
Removing the Battery Pack
1. Turn computer over. 2. Slide the battery lock/unlock latch to the unlock position.
3. Slide and hold the battery release latch to the release position (1), then slide out the battery pack from the main unit (2).
Removing the SD dummy card
1. Push the SD dummy card all the way in to eject it.
2. Pull it out from the slot.
Removing the ExpressCard dummy card
1. Push the ExpressCard dummy card all the way in to eject it.
Removing the Lower Covers
1. See Removing the Battery Pack on page 44. 2. See Removing the SD dummy card on page 45. 3. See Removing the ExpressCard dummy card on page 46. 4. Remove the three screws from the memory and WLAN bays and loosen the two captive screws on the HDD cover.
Memory Cover
WLAN Cover
HDD Cover
Step Memory Cover
Size M2.5*8 (NL) 2
Quantity
Screw Type
M2.5*8 (NL)
5. Carefully open the memory cover.
6. Remove the HDD cover as shown.
7. Remove the WLAN cover as shown.
Removing the DIMM Modules
1. See Removing the Battery Pack on page 44. 2. Remove the Memory Module cover See Removing the Lower Covers on page 47. 3. Push out the release latches on both sides of the DIMM socket to release the DIMM module.
4. Remove the DIMM module.
5. Repeat steps for the second DIMM module if present.
Removing the WLAN Module
1. See Removing the Battery Pack on page 44. 2. Remove the WLAN cover. See Removing the Lower Covers on page 47. 3. Disconnect the antenna cables from the WLAN board.
4. Move the antenna away and remove the two screws on the WLAN board to release the WLAN board.
3. Remove the two securing screws from the Camera Module.
Step Camera Module
4. Lift the Camera Module clear of the LCD Module.
Removing the LCD Panel
1. See Removing the LCD Bezel on page 95. 2. Remove the two securing screws from the LCD Module. IMPORTANT:The leftside screw holds the ground connector in place. Ensure that the ground is replaced during reassembly.
Step LCD Panel
Size M2.5*5 (NL) 2
3. Lift the LCD Panel clear of the LCD Module.
Removing the LCD Brackets and FPC Cable
1. See Removing the LCD Panel on page 101. 2. Turn the LCD panel over to expose the rear. Disconnect the cable from the LCD Panel using the tab provided.
3. Grip the FPC cable and lift upward to detach the adhesive pads.
4. Remove the eight securing screws (four on each side) from the LCD Panel brackets.
Step LCD Brackets
Size M2*3 NL 8
5. Remove the LCD brackets by pulling away from the LCD Panel as shown.
Removing the Antennas
1. See Removing the LCD Panel on page 101. 2. Remove the strips holding the antenna cables in place. Ensure the cables are free from obstructions.
3. Remove the tab securing the left and right antennas to the LCD module.
4. Remove the antenna cables and assembly from the LCD module.
Removing the MIC Module
1. See Removing the Antennas on page 104. 2. Remove the strips holding the MIC Module cable in place. Ensure the cable is free from obstructions.
3. Remove the MIC cable and Module from the LCD module.
LCD Module Reassembly Procedure
Replacing the LCD Panel
1. Align the LCD brackets with the eight screw holes (four on each side) on the LCD Panel as shown.
2. Secure the LCD brackets to the LCD panel.
3. Turn the panel over. Insert the LCD Panel cable into the LCD Panel as shown.
4. Align the LCD Panel cable as shown and press down to engage the adhesive pads.
5. Replace the MIC cable under the mylar tab strips, and replace the MIC as shown. Secure the cable by pressing down on the strips.
ODD Failure
If the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs:
ODD Not Operating Correctly
If the ODD exhibits any of the following symptoms it may be faulty:
Audio CDs do not play when loaded DVDs do not play when loaded Blank discs do not burn correctly DVD or CD play breaks up or jumps Optical drive not found or not active:
Not shown in My Computer or the BIOS setup LED does not flash when the computer starts up The tray does not eject
Access failure screen displays The ODD is noisy
Perform the following general solutions one at a time to correct the problem. 1. 2. 3. 4. Reboot the computer and retry the operation. Try an alternate disc. Navigate to Start Storage panel. Navigate to Start a. b. Computer. Check that the ODD device is displayed in the Devices with Removable Control Panel System and Maintenance System Device Manager.
Double-click lDE ATA/ATAPI controllers. If a device displays a down arrow, right-click on the device and click Enable. Double-click DVD/CD-ROM drives. If the device displays a down arrow, right-click on the device and click Enable.
c. d. e.
Check that there are no yellow exclamation marks against the items in lDE ATA/ATAPI controllers. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver. Check that there are no yellow exclamation marks against the items in DVD/CD-ROM drives. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver. If the exclamation marker is not removed from the item in the lists, try removing any recently installed software and retrying the operation.
Discs Do Not Play
If discs do not play when inserted in the drive, perform the following actions one at a time to correct the problem. 1. 2. 3. 4. Check that the disc is correctly seated in the drive tray and that the label on the disc is visible. Check that the media is clean and scratch free. Try an alternate disc in the drive. Ensure that AutoPlay is enabled: a. b. c. 5. Navigate to Start Control Panel Hardware and Sound AutoPlay.
Select Use AutoPlay for all media and devices. In the Audio CD and DVD Movie fields, select the desired player from the drop down menu.
Check that the Regional Code is correct for the selected media:
IMPORTANT:Region can only be changed a limited number of times. After Changes remaining reaches zero, the region cannot be changed even Windows is reinstalled or the drive is moved to another computer. a. b. c. d. Navigate to Start Control Panel System and Maintenance System Device Manager.
Double-click DVD/CD-ROM drives. Right-click DVD drive and click Properties, then click the DVD Region tab. Select the region suitable for the media inserted in the drive.
Discs Do Not Burn Properly
If discs can not be burned, perform the following actions one at a time to correct the problem. 1. Ensure that the default drive is record enabled: a. b. c. 2. Navigate to Start Computer and right-click the writable ODD icon. Click Properties.
Select the Recording tab. In the Desktop disc recording panel, select the writable ODD from the drop down list. Click OK.
Ensure that the software used for burning discs is the factory default. If using different software, refer to the software's user manual.
Playback is Choppy
If playback is choppy or jumps, perform the following actions one at a time to correct the problem. 1. Check that system resources are not running low: a. b. 2. Try closing some applications. Reboot and try the operation again.
Check that the ODD controller transfer mode is set to DMA: a. b. c. Navigate to Start Control Panel System and Maintenance System Device Manager.
Double-click IDE ATA/ATAPI controllers, then right-click ATA Device 0. Click Properties and select the Advanced Settings tab. Ensure that the Enable DMA box is checked and click OK.
Repeat for the other ATA Devices shown if applicable.
Drive Not Detected
If Windows cannot detect the drive, perform the following actions one at a time to correct the problem. 1. 2. Restart the computer and press F2 to enter the BIOS Utility. Check that the drive is detected in the ATAPI Model Name field on the Information page. NOTE: Check that the entry is identical to one of the ODDs specified in Hardware Specifications and Configurations on page 18. Turn off the power and remove the cover to inspect the connections to the ODD. See Disassembly Process on page 42. a. b. c. 4. 5. Check for broken connectors on the drive, motherboard, and cables. Check for bent or broken pins on the drive, motherboard, and cable connections. Try an alternate cable, if available. If the drive works with the new cable, the original cable should be replaced.
Reseat the drive ensuring and all cables are connected correctly. Replace the ODD. See Disassembly Process on page 42.
Drive Read Failure
If discs cannot be read when inserted in the drive, perform the following actions one at a time to correct the problem. 1. 2. Remove and clean the failed disc. Retry reading the CD or DVD. d. e. f. Test the drive using other discs. Play a DVD movie Listen to a music CD
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. 2. 3. Run the advanced diagnostic test for the system board in loop mode at least 10 times. If no error is detected, do not replace any FRU. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See Power On Issue on page 130.): 1. 2. 3. Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices:
Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards
4. 5. 6. 7.
Power-on the computer. Determine if the problem has changed. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
System board LCD assembly
POST Codes Tables
These tables describe the POST codes, drivers, and keys for the POST.
NO_EVICTION_MODE_DEBUG EQU 1 (CommonPlatform\sec\Ia32\SecCore.inc) Code 0xC2 0xC3 0xC4 0xC5 0xCF MTRR setup Enable cache Establish cache tags Enter NEM, Place the BSP in No Fill mode, set CR0.CD = 1, CR0.NW = 0. Cache Init Finished Description
Memory:
DEBUG_BIOS equ 1 (Chipset\Alviso\MemoryInitAsm\IA32\IMEMORY.INC) Code 0xA0 0x01 0x02 0x03 0x04 0x05 0x06 0x07 0x08 0x09 0x10 0x11 0x12 0x13 0x14 0x15 0x16 0x17 0x18 0x19 0x20 0x21 0x22 0x23 0x24 0x25 0x26 First memory check point Enable MCHBAR Check for DRAM initialization interrupt and reset fail Verify all DIMMs are DDR or DDR2 and unbuffered Detect an improper warm reset and handle Detect if ECC SO-DIMMs are present in the system Verify all DIMMs are single or double sided and not asymmetric Verify all DIMMs are x8 or x16 width Find a common CAS latency between the DIMMS and the MCH Determine the memory frequency and CAS latency to program Determine the smallest common TRAS for all DIMMs Determine the smallest common TRP for all DIMMs Determine the smallest common TRCD for all DIMMs Determine the smallest refresh period for all DIMMs Verify burst length of 8 is supported by all DIMMs Determine the smallest tWR supported by all DIMMs Determine DIMM size parameters Program the correct system memory frequency Determine and set the mode of operation for the memory channels Program clock crossing registers Disable Fast Dispatch Program the DRAM Row Attributes and DRAM Row Boundary registers Program the DRAM Bank Architecture register Program the DRAM Timing & and DRAM Control registers Program ODT Perform steps required before memory init Program the receive enable reference timing control register Program the DLL Timing Control Registers, RCOMP settings 145 Description
Code 0x27 0x28 0x29 0x30 0x31 0x32 0x33 0x34 0x35 0x43
Description Enable DRAM Channel I/O Buffers Enable all clocks on populated rows Perform JEDEC memory initialization for all memory rows Perform steps required after memory init Program DRAM throttling and throttling event registers Setup DRAM control register for normal operation and enable Enable RCOMP Clear DRAM initialization bit in the SB Initialization Sequence Completed, program graphic clocks Program Thermal Throttling
BDS & Specific action:
Code 0x00 0x12 0x13 0x21 0x27 0x28 0x50 0x51 0x58 0x5A 0x79 0x7A 0x90 0x91 0x92 0x93 0x94 0x95 0x98 0x99 0x9A 0x9B 0xB8 0xB9 0xBB 0xE4 0xF8 0xF9 Wake up the Aps Initialize SMM Private Data and relocate BSP SMBASE PC init begin at the stage1 Report every memory range do the hard ware ECC init Report status code of every memory range Get the root bridge handle Notify pci bus driver starts to program the resource Reset the host controller IdeBus begin initialization Report that the remote terminal is being disabled Report that the remote terminal is being enabled Keyboard reset USB Keyboard disable Keyboard detection Report that the usb keyboard is being enabled Clear the keyboard buffer Init Keyboard Mouse reset Mouse disable Detect PS2 mouse Report that the mouse is being enabled Peripheral removable media reset (ex: IsaFloppy, USB device) Peripheral removable media disable Peripheral removable media enable Report Status Code here for DXE_ENTRY_POINT once it is available Report that ExitBootServices() has been called Runtime driver set virtual address map Description Report the legacy boot is happening
Each PEIM entry point used in 80_PORT
Code 0x00 0x01 0xA1 0xA2 0xA3 0xA4 0x06 0x07 0xA5 0xA6 0xA7 0xA8 0x0C 0xAA 0xAC 0x0F 0x40 0x41 0xAD 0xAB 0xAE 0x16 0x17 0x16~0x1F 0x20~0x2E 0xAF PEI_EVENT_LOG PEI_OEM_SERVICE PEI_SIO_INIT PEI_MONO_STATUS_CODE PEI_CPU_IO_PCI_CFG PEI_CPU_IO PEI_PCI_CFG PEI_CPU_PEIM PEI_PLATFORM_STAGE1 PEI_VARIABLE PEI_SB_INIT PEI_CAPSULE PEI_PLATFORM_STAGE2 PEI_SB_SMBUS_ARP_DISABLED PEI_HOST_TO_SYSTEM PEI_MEMORY_INIT PEI_S3_RESUME PEI_CLOCK_GEN PEI_OP_PRESENCE PEI_FIND_FV PEI_H2O_DEBUG_IO PEI_H2O_DEBUG_COMM PEI_RESERVED PEI_OEM_DEFINED PEI_DXE_IPL Description
Each Driver entry point used in 80_PORT
Code 0x30 0xB6 0xB8 0xB9 0xBA 0xBB 0xBC 0xBE 0xBF 0xC0 0xC1 0xC2 0xC3 Chapter 4 RESERVED DXE_CRC32_SECTION_EXTRACT SCRIPT_SAVE ACPI_S3_SAVE SMART_TIMER JPEG_DECODER PCX_DECODER HT_CPU / MP_CPU LEGACY_METRONOME FTWLITE RUN_RIME MONOTONIC_COUNTER WATCH_DOG_TIMER 147 Description
Code 0xC4 0xC5 0xC6 0xC7 0xC8 0xC9 0xD9 0x45 0xD6 0xD7 0xD5 0xDA 0xDB 0xDD 0xE7 0xE8 0xE9 0xED 0xEC 0xF6 0xF7 0xF8 0xFB 0xFC 0xFD 0x97 0x98 0x99 0x82 0x83 0x84 0x85 0x88 0x89 0x60 0x8B 0x62 0x8D 0x8E 0x8F 0x70 0x71 SECURITY_STUB DXE_CPU_IO CF9_RESET PC_RTC STATUS_CODE VARIABLE EMU_VARIABLE DXE_CHIPSET_INIT DXE_ALERT_FORMAT PCI_HOST_BRIDGE PCI_EXPRESS DXE_SB_INIT IDE_CONTROLLER SATA_CONTROLLER SB_SM_BUS ISA_ACPI_DRIVER ISA_BUS ISA_SERIAL BUS_PCI_UNDI PCI_BUS BOOT_PRIORITY FVB_SERVICE ACPI_PLATFORM PCI_HOT_PLUG DXE_PLATFORM PLATFORM_IDE SMBIOS MEMORY_SUB_CLASS MISC_SUB_CLASS CON_PLATFORM SAVE_MEMORY_CONFIG ACPI_SUPPORT
27.TAVV5.001 27.TAVV5.002 27.TAVV5.003 27.TAVV5.004 27.TAVV5.005 27.TAVV5.006 27.TAVV5.007 27.TAVV5.008 27.TAVV5.009 27.TAVV5.010 27.TAVV5.011 27.TAVV5.012 27.TAVV5.013 27.TAVV5.014 27.APV02.001 60.AT902.001 60.AT902.002
LOWER CASE ASSY W/ RJ11 LOWER CASE ASSY W/O RJ11
60.AT902.003 60.AT902.004
T/P BRACKET
33.AT902.001
RAM DOOR
42.AT902.001
Category MINI DOOR
Acer Part No. 42.AT902.002
HDD DOOR
42.AT902.003
CPU/Processor CPU INTEL P575 2G LF80537NF0411M SLB6M M0 CPU INTEL P585 2.16G LF80537NF0481M SLB6L M0 CPU INTEL T1600 1.66G LF80537NF0281MN SLB6J M0 CPU INTEL T1700 1.83G LF80537NF0341MN SLB6H M0 CPU INTEL T3200 2G LF80537GF0411M SLAVG M0 CPU INTEL T3400 2.16G LF80537GF0481M SLB3P M0 CPU INTEL T5800 2G LF80537GG041F SLB6E M0 CPU INTEL T5900 2.2G LF80537GG049F SLB6D M0 Multi Drive DVD SUPER MULTI DRIVE MODULE DVD SUPER MULTI DRIVE HLDS GSA-T50N DVD SUPER MULTI DRIVE HLDS GSA-T50N (ML) DVD SUPER MULTI DRIVE PIONEER DVR-TD08RS DVD SUPER MULTI DRIVE PLDS DS-8A2S DVD SUPER MULTI DRIVE SONY AD-7560S DVD SUPER MULTI DRIVE TOSHIBA TS-L633A ODD BEZEL-SUPER MULTI ODD BRACKET 6M.AT902.001 KU.0080D.029 KU.0080D.034 KU.00805.044 KU.0080F.001 KU.0080E.009 KU.00801.021 42.AT902.004 33.AT902.002 TBD
Combo Drive DVD/CDRW COMBO DRIVE MODULE DVD/CDRW COMBO DRIVE TSST TS-L463A DVD/CDRW COMBO DRIVE SONY CRX890S 6M.AT902.002 KO.02401.006 KO.0240E.009
ODD BEZEL-COMBO ODD BRACKET
42.AT902.005 33.AT902.002
Category HDD
Description HDD SATA 120G 5400RPM HGST HTS542512K9SA00 HDD SATA 120G 5400RPM TOSHIBA MK1246GSX 0FA HDD SATA 120G 5400RPM SEAGATE ST9120817AS HDD SATA 120G 5400RPM WD WD1200BEVS-22UST0 HDD SATA 160G 5400RPM HGST HTS542516K9SA00 HDD SATA 160G 5400RPM HGST HTS543216L9A300 0FA HDD SATA 160G 5400RPM TOSHIBA MK1646GSX HDD SATA 160G 5400RPM TOSHIBA MK1652GSX 0FA HDD SATA 160G 5400RPM SEAGATE ST9160827AS HDD SATA 160G 5400RPM WD WD1600BEVT-22ZCT0 HDD SATA 250G 5400RPM HGST HTS542525K9SA00 HDD SATA 250G 5400RPM HGST HTS543225L9A300 0FA HDD SATA 250G 5400RPM TOSHIBA MK2546GSX HDD SATA 250G 5400RPM SEAGATE ST9250827AS HDD SATA 250G 5400RPM WD WD2500BEVS-22UST0 HDD SATA 320G 5400RPM HGST HTS543232L9A300 HDD SATA 320G 5400RPM SEAGATE ST9320320AS HDD SATA 320G 5400RPM WD WD3200BEVT-22ZCT0 HDD SATA 320G 5400RPM TOSHIBA MK3252GSX 0FA HDD CARRIER
Acer Part No. KH.12007.014 KH.12004.007 KH.12001.032 KH.12008.019 KH.16007.016 KH.16004.002 KH.16001.029 KH.16008.022 KH.25007.011 KH.25004.001 KH.25001.011 KH.25008.018 KH.32007.004 KH.32001.008 KH.32008.013 33.AT902.003
Category Keyboard
Description KEYBOARD INTE(UI) BLACK AS KEYBOARD ARABIC/ENGLISH BLACK AS KEYBOARD BELGIUM BLACK AS KEYBOARD BRAZILIAN BLACK AS KEYBOARD CANADIAN/FRENCH BLACK AS KEYBOARD CHINESE BLACK AS KEYBOARD CZECH BLACK AS KEYBOARD DENMARK BLACK AS KEYBOARD NETHERLANDS BLACK AS KEYBOARD FRENCH BLACK AS KEYBOARD GERMAN BLACK AS KEYBOARD GREEK BLACK AS KEYBOARD HUNGARY BLACK AS KEYBOARD ITALY BLACK AS KEYBOARD KOREAN BLACK AS KEYBOARD NORWEGIAN BLACK AS KEYBOARD PORTUGUESE BLACK AS KEYBOARD RUSSIAN BLACK AS KEYBOARD SLOVENIAN BLACK AS KEYBOARD SLOVAKIAN BLACK AS CZECH/SLOVAK KEYBOARD SPANISH BLACK AS KEYBOARD SWEDISH BLACK AS KEYBOARD SWITZERLAND BLACK AS KEYBOARD THAILAND BLACK AS KEYBOARD TURKISH BLACK AS KEYBOARD UK BLACK AS KEYBOARD HEBREW BLACK AS KEYBOARD JP BLACK AS KEYBOARD SCANDINAVIAN BLACK AS KEYBOARD ARABIC/FRENCH BLACK AS KEYBOARD CANADIAN/ENGLISH BLACK AS
Audio Codec Test ALC268
Vendor 60002162 SIMPLO Bluetooth Test 9999995 ONE TIME VENDER Camera Test 9999995 ONE TIME VENDER 9999995 ONE TIME VENDER 9999995 ONE TIME VENDER 9999995 ONE TIME VENDER 9999995 ONE TIME VENDER 9999995 ONE TIME VENDER Card Bus1 Test 9999995 ONE TIME VENDER 9999995 ONE TIME VENDER 9999995 ONE TIME VENDER CPU Test 10001067 INTEL 10001067 INTEL 10001067 INTEL 10001067 INTEL 10001067 INTEL 10001067 INTEL 10001067 INTEL Appendix B
Type 6CELL2.4
Description Battery SIMPLO AS-2007A Li-Ion 3S2P SAMSUNG 6 cell 2400mAh 2nd COMMON Foxconn Bluetooth FOX_BRM_2.0 F/W 300
0.3M DV
Chicony 0.3M DV Calla_2
Suyin 0.3M DV Camellia_2
Bison 0.3M DV Lotus_2
Card Reader Test 5 in 1-Build in 5 in 1-Build in MS, MS Pro, SD, SC, XD
JMB385
JMicron JMB385 Card Reader: SD/MMC/MS/MS Duo/MS-HG (1/4/8-bit) & xD (PCI Express) JMicron JMB385 Card Reader: SD/MMC/MS/MS Duo/MS-HG (1/4/8-bit) & xD (PCI Express) JMicron JMB385 Card Reader: SD/MMC/MS/MS Duo/MS-HG (1/4/8-bit) & xD (PCI Express)
MVPQS C2DP9500 C2DT9400 C2DP8400 C2DP8600 C2DT9600 CM585
CPU Intel Core2Dual QS Montevina Penryn QS sample CPU Intel Core2Dual P9500 PGA 2.53G 6M 1066 25W CPU Intel Core2Dual T9400 PGA 2.53G 6M 1066 35W CPU Intel Core2Dual P8400 PGA 2.26G 3M 1066 25W CPU Intel Core2Dual P8600 PGA 2.4G 1066 25W 3M CPU Intel Core2Dual T9600 PGA 2.8G 6M 1066 35W CPU Intel Celeron 585 PGA 2.16G 1M 667 MV
Vendor 10001067 INTEL 10001067 INTEL 10001067 INTEL 10001067 INTEL 10001067 INTEL 10001067 INTEL 10001067 INTEL 10001067 INTEL 10001067 INTEL HDD Test 60001922 TOSHIBA DIGI 60002005 HGST SG 60001994 WD 60002036 SEAGATE 60001922 TOSHIBA DIGI 60002005 HGST SG 60001994 WD 60002036 SEAGATE 60001922 TOSHIBA DIGI 60002005 HGST SG 60001994 WD 60001994 WD 60002036 SEAGATE 60002005 HGST SG
Type CM575 C2DP7350 C2DT5800 PMDT3400 PMDT3200 C2DP7450 C2DT5900 CMT1700 CMT1600
Description CPU Intel Celeron 575 PGA 2.0G 1M 667 MV CPU Intel Core2Dual P7350 PGA 2.0G 3M 1066 25W CPU Intel Core2Dual T5800 PGA 2.0G 2M 800 MV, TJ, noVT CPU Intel Pentium Dual-Core T3400 PGA 2.16G 1M 667 MV CPU Intel Pentium Dual-Core T3200 2.0G 1M 667 MV CPU Intel Core2Dual P7450 PGA 2.13G 3M 1066 TJ, noVT CPU Intel Core2Dual T5900 PGA 2.2G 2M 800 MV, TJ, noVT CPU Intel CeleronM T1700 PGA 1.83G 1M 667 Dual Core, MV CPU Intel CeleronM T1600 1.66G 1M 667 Dual Core, MV
N120GB5.4KS
HDD TOSHIBA 2.5" 5400rpm 120GB MK1246GSX Leo BS SATA I LF F/W:LB213J HDD HGST 2.5" 5400rpm 120GB HTS542512K9SA00 Bronco-B SATA II LF F/W:C31P HDD WD 2.5" 5400rpm 120GB WD1200BEVS-22UST0 ML125 SATA LF F/W:01.01A01 HDD SEAGATE 2.5" 5400rpm 160GB ST9160827AS Corsair SATA LF F/W:3.AAA HDD TOSHIBA 2.5" 5400rpm 160GB MK1646GSX Leo BS SATA I LF F/W:LB113J HDD HGST 2.5" 5400rpm 160GB HTS542516K9SA00 Bronco-B SATA II LF F/W:C31P HDD WD 2.5" 5400rpm 160GB WD1600BEVT-22ZCTO ML160 SATA LF F/W:11.01A11 HDD SEAGATE 2.5" 5400rpm 250GB ST9250827AS Corsair SATA LF F/W:3.AAA HDD TOSHIBA 2.5" 5400rpm 250GB MK2546GSX Leo BS SATA I LF F/W:LB013J HDD HGST 2.5" 5400rpm 250GB HTS542525K9SA00 Bronco-B SATA II LF F/W:C31P HDD WD 2.5" 5400rpm 250GB WD2500BEVS-22UST0 ML125 SATA LF F/W:01.01A01 HDD WD 2.5" 5400rpm 320GB WD3200BEVT-22ZCT0 ML160 SATA LF F/W:11.01A11 HDD SEAGATE 2.5" 5400rpm 120GB ST9120817AS Corsair SATA LF F/W:3.AAA HDD HGST 2.5" 5400rpm 320GB HTS543232L9A300 Falcon-B SATA LF F/W:C40C
Tags
RM-100 Cowboy AVM-P9000 TP380 Aqua Plus Cameras Octamic Griso 8V MT 975 SC-RT70 8707G SC-HTB500 Citation 16 Polaroid V35 2500C- 280-P Electronic Pathfinder KD-A55 HT-X720GT RDR-HXD1090 Kfea100 Valve EL-327S DAV-DZ870M MD-MT877H Enterprise SA-AK500 FL7000U STR-DA50ES FID 2130 2212D MF-29 Aprilia V990 Black Evo3 Songbook TX-SR506 R-885 HT-C5950W S1070 Pink J2045 Gloss UX-A450 Platinum KX-TC180W Viking 150 C200 Lite Compact Price PSS110 PT-L6510EL ENP-2322B Image X10 Xp Driver KV-13TR27 Stylus 740 Fiat 500L PSR-12 PM-9800 Hobbymatic 803 GXP2010 T4220 Timex 76 Kodak C143 Smartphone KX-TVS200 RC1400 Ge Alivenf4G-DVI 9FF2M4 Xd500 FP92WA K8V-x SE Control H360 VR3930 Pentax Z-20 DCR-HC20E MCD988 12 KLV-L23m1 YPP-55 LX-U550D Fantasy Viii Lavamat 620 Series E2126 DCM-280 NVE-N055PS ZWD1662W Blackl Rev 1 DMV-UH1977 LS1030N ADR660 RT-44NZ21RB 2 0 H-46001803 EN Driver CD1501B DSC-P2 DMR-EZ48V Lowrance X-45 MIO C510 MIM 2080 Review
manuel d'instructions, Guide de l'utilisateur | Manual de instrucciones, Instrucciones de uso | Bedienungsanleitung, Bedienungsanleitung | Manual de Instruções, guia do usuário | инструкция | návod na použitie, Užívateľská príručka, návod k použití | bruksanvisningen | instrukcja, podręcznik użytkownika | kullanım kılavuzu, Kullanım | kézikönyv, használati útmutató | manuale di istruzioni, istruzioni d'uso | handleiding, gebruikershandleiding
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