Aspire 7520/7520G/7220/7220G

Service Guide

Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw

PRINTED IN TAIWAN

Revision History
Please refer to the table below for the updates made on Aspire Poyang service guide.

Chapter

Updates

Copyright

Copyright 2007 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.

Conventions

The following conventions are used in this manual: SCREEN MESSAGES NOTE Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures.

WARNING

CAUTION

IMPORTANT

Preface
Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

Chapter 1

System Specifications

Features

Below is a brief summary of the computers many features:

Operating system

Genuine Windows VistaTM Capable Genuine Windows VistaTM Home Basic / Home Premium / Ultimate / Business Edition Genuine Windows XP Home / Professional Edition (Service Pack 2) Genuine Windows XP Media Center / Tablet Edition Genuine Windows 2000 (Service Pack 4) NOTE: Windows VistaTM Capable PCs come with Windows XP installed, and can be upgraded to Windows VistaTM. For more information on Windows VistaTM and how to upgrade, go to: Microsoft.com/windowsvista.

Platform and memory

Communication

Acer Video Conference, featuring Voice and Video over Internet Protocol (VVoIP) support via Acer OrbiCamTM and optional Acer Bluetooth VoIP phone Acer OrbiCamTM 0.3 megapixel CMOS camera, featuring: 30 degree ergonomic rotation Acer VisageOnTM technology Acer PrimaLiteTM technology Modem: 56K ITU V.92 modem with PTT approval; wake-on ring ready LAN: gigabit Ethernet; wake-on-LAN ready WPAN: Bluetooth 2.0+EDR (Enhanced Data Rate) WLAN: Intel PRO/Wireless 4965ABGN network connection (dual-band tri-mode 802.11a/b/g/n) Wi-Fi CERTIFIEDTM solution, supporting Acer SignalUpTM wireless technology

I/O Ports

PCI Express Card slot (54mm type) 5-in-1 card reader (SD/MMC/MS/MS PRO/xD) Four USB 2.0 ports IEEE 1394 port Microsoft MCE infrared (MIR) port External display (VGA) port DVI-D port (for selected models) S-video/TV-out (NTSC/PAL) port RF-in port (for selected models) AV-in port Headphones port with S/PDIF support Microphone-in jack Line-in jack Ethernet (RJ-45) port Modem (RJ-11) port DC-in jack for AC adapter 2 Chapter 1

Environment

Temperature: Operating: 5C to 35C Non-operating: -20C to 65C Humidity (non-condensing): Operating: 20%~80% Non-operating: 20%~80%

System Block Diagram

Board Layout

Top View

JP1 JP3 JP34 JP4 U5 JP6 JP5 JP2
LCD Connector Speaker (Left) Connector Speaker (Right) Connector Internal MIC Connector South Bridge (ICH8M) Internal Track-Pad Connector Internal Keyboard Connector Mainboard to Button Board Connector
JP36 U12 JP9 LED1 LED2 JP13 JP11 JP12
Mainboard to LED Board Connector PCI Express Card Socket Power/Suspend LED Battery Charge/Discharge LED Mainboard to Audio Board Connector Mainboard to USB Board Connector Bluetooth Module Connector

Bottom View

13 PJP1 PJP2 JP14 JP15 JP25 JP20 JP19 JP17 JP22 JP16 JP19 JP18 JP23 DC-in Power Jack Battery Connector CRT Connector DVI-D Connector ODD Connector Mini Card (WLAN) Socket Mini Card (TV-Tuner) Socket MDC Connector CPU Socket Internal Fan Connector VGA Board Connector RJ45 (LAN) Connector USB (Dual) Connectors JP24 JP26 JP27 U23 U28 U29 JP28 JP29 JP31 JP32 U33 JP33
TV-out Connector IEEE1394 Connector SATA HDD Connector North Bridge (965PM/965GM) Volume Control DDRII Memory Socket DDRII Memory Socket Headphone/SPDIF Jack Mic-in Jack Audio Codec Controller Line-in Jack

Your Acer Notebook Tour

After knowing your computer features, let us show you around your new Aspire computer.

Front View

Item Built-in camera Power button Wireless communication button/indicator Easy-launch buttons Bluetooth communication button/ indicator Keyboard Touchpad Scroll button
Description 0.3 megapixel web camera for video communication. Turns the computer on and off. Enables/disables the wireless function. Indicates the status of wireless LAN communication. Buttons for launching frequently used programs. Enables/disables the Bluetooth function. Indicates the status of Bluetooth communication. For entering data into your computer. Touch-sensitive pointing device which functions like a computer mouse. Press up, down, left and right to scroll around the screen.

Status indicators

Light-Emitting Diodes (LEDs) that light up to show the status of the computers functions and components. The left and right buttons function like the left and right mouse buttons. Internal microphone for sound recording. Also called Liquid-Crystal Display (LCD), displays computer output. Launches the Empowering Technology toolbar. Left and right speakers deliver stereo audio output. Comfortable support area for your hands when you use the computer.
Click buttons (left and right) Microphone Display screen Empowering button Speaker Palmrest

Closed Front View

Item Power indicator
Description Indicates the computers power status.

Battery indicator

Indicates the computers battery status.

Line-in jack

Accepts audio line-in devices (e.g., audio CD player, stereo walkman). Accepts input from external microphones.

Microphone-in jack

Headphones/speaker/ line-out jack with S/PDIF support LCD display latch Infrared port
Connects to audio line-out devices (e.g., speakers, headphones).
Secures the LCD display in place when closed. Interfaces with infrared devices (e.g. infrared printer and IR-aware computer).

Left View

Item Kensington lock slot
Description Connects to a Kensington-compatible computer security lock. Connects to a display device (e.g., external monitor, LCD projector).
External display (VGA) port
DVI-D port Ethernet (RJ-45)
Supports digital video connections. Connects to an Ethernet 10/100/1000based network (for selected models). Connect to USB 2.0 devices (e.g., USB mouse, USB camera). Connects to a television or display device with S-video input. Connects to IEEE 1394 devices.

2 USB 2.0 port

S-video/TV-out (NTSC/ PAL) port 4-pin IEEE 1394 port
Volume control 5-in-1 card reader
Increases and decreases the volume. Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick PRO (MS PRO), xDPicture Card (xD).

PCI Express Card slot

Accepts an Express Card/54 module. Note: Express Cards are third generation of PC cards, hot-swapable and maller than previous PC Cards. Designed for both desktop and mobile use, Express Cards use either USB 2.0 or a single lane PCI Express technology that provides 500 Mbytes/sec total throughput. Formerly code named NEWCARD, Express Cards are 5mm thick like Type II PC Cards, but do not use the same 86x54mm footprint. Express Cards come in 75x54mm and 75x34mm sizes. Express Card/54 slot means this notebook accepts 75x54mm Express Cards.

Right View

Item 2 USB 2.0 ports
Description Connect to USB 2.0 devices (e.g., USB mouse, USB camera). Accepts input signals from audio/video (AV) devices. Internal optical drive; accepts CDs or DVDs (slot-load or tray-load depending on model). Lights up when the optical drive is active. Ejects the optical disk from the drive. Ejects the optical drive tray when the computer is turned off. Connects to a phone line.

AV-in port

Optical drive
Optical disk access indicator Optical drive eject button Emergency eject hole Modem (RJ-11) port

RF-in port

Accepts input signals from analog/digital TV-tuner devices (for selected models).

Rear view

Item DC-in jack
Description Connects to an AC adapter.

Ventilation slots

Enable the computer to stay cool, even after prolonged use.

Base view

# 5&6
Item Battery bay Battery release latch Battery lock Hard disk bay Ventilation slots and cooling fan
Description Houses the computers battery pack. Releases the battery for removal. Locks the battery in position. Houses the computers hard disk (secured with screws) Enable the computer to stay cool, even after prolonged use. Note: Do not cover or obstruct the opening of the fan.

Indicators

The computer has several easy-to-read status indicators.
The front panel indicators are visible even when the computer cover is closed up.

Function Power

Description Lights up when the computer is on.

Battery

Lights up when the battery is being charged.

Wireless LAN

Indicates the status of wireless LAN communication.

Bluetooth

Indicates the status of Bluetooth communication.
Indicates when the hard disc or optical drive is active.

Num lock

Lights when Num Lock is activated.

Cap lock

Lights when Cap Lock is activated
NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode.

Easy-Launch Buttons

To the top of the keyboard there are four easy-launch buttons: Web browser, mail, arcade buttons and an Empowering Key .
Press to run the Acer Empowering Technology. The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser and mail buttons, run the Launch Manager.

Windows Keys

The keyboard has one key that performs Windows-specific functions.
Key Windows key Icon Description Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of function: + <Tab> Activates next taskbar button. + <E> Opens the My Computer window + <F1> Opens Help and Support. + <F> Opens the Search: All Files dialog box. + <R> Opens the Run dialog box. + <M> Minimizes all windows. <Shift>+ action. Application key + <M> Undoes the minimize all windows
This key has the same effect as clicking the right mouse button; it opens the applications context menu.

Hot Keys

The computer employs hotkeys or key combinations to access most of the computers controls like screen brightness, volume output, and the BIOS utility. To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
Hot Key <Fn>+<F1>

Function Hot key help

Description Displays help on hot keys.

<Fn>+<F2>

Acer eSettings
Launches the Acer eSettings in Acer eManager.

<Fn>+<F3>

Acer ePower Management
Launches the Acer ePower Management in Acer Empowering Technology. See Acer Empowering Technology on page 18. Puts the computer in Sleep mode.

<Fn>+<F4>

Hot Key <Fn>+<F5>

Function Display toggle

Description Switches display output between the display screen, external monitor (if connected) and both.

<Fn>+<F6>

Screen blank
Turns the display screen backlight off to save power. Press any key to return.

<Fn>+<F7>

Touchpad toggle
Turns the internal touchpad on and off.

<Fn>+<F8>

Speaker toggle
Turns the speakers on and off.

<Fn>+<x>

Brightness up
Increases the screen brightness.

<Fn>+<z>

Brightness down
Decreases the screen brightness
<Fn>+<Home> <Fn>+<Pg Up> <Fn>+<Pg Dn>

Play/Pause Stop Previous

Plays or pauses the media. Stops the media playing. Returns to previous media file.

<Fn>+<End>

Jumps to next media file.

Special Key

You can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard. To type:

Acer eNet Management can save network settings for a location to a profile, and automatically switch to the appropriate profile when you move from one location to another. Settings stored include network connection settings (IP and DNS settings, wireless AP details, etc.), as well as default printer settings. Security and safety concerns mean that Acer eNet Management does not store username and password information.
Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from the Empowering Technology interface.

AC Mode (Adapter mode)

The default setting is Maximum Performance. You can adjust CPU speed, LCD brightness and other settings, or click on buttons to turn the following functions on/off: Wireless LAN, Bluetooth, CardBus, FireWire (1394), Wired LAN and Optical Device if supported.

DC Mode (Battery mode)

There are three pre-defined profiles - Balanced, Power Saver, and High Performance. You can also define the power plan optimized for your needs.

To create new power plan

1. 2. 3. 4. 5. 6. 20 Select a predefined power plan and click the icon shown on the lower left-hand side. Enter the name for the newly created power plan. Select one of the predefined power plan that is closest to what you want. Change the display and sleep settings as desired. Click OK to apply the setting. A new power plan is created. Chapter 1

Battery status

For real-time battery life estimates based on current usage, refer to the time shown in the Remaining Battery Life field.
For additional power options, click More Power option.
Acer ePresentation Management
Acer ePresentation Management lets you project your computers display to an external device or project using the hot key: Fn + F5. If auto-detection hardware is implemented in the system, your system display will be automatically switched out when an external display is connected to the system.
Acer eDataSecurity Management
Acer eDataSecurity Management is handy file encryption utility that protects your files from being accessed by unauthorized persons. It is conveniently integrated with Windows explorer as a shell extension for quick and easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messenger and Microsoft Outlook. The Acer eDataSecurity Management setup wizard will prompt you for a supervisor password and default encryption. This encryption will be used to encrypt files by default, or you can choose to enter your won filespecific password when encrypting a file. NOTE: The password used encrypt a file is the unique key that the system needs to decrypt it. If you lose the password, the supervisor password is the only other key capable of decrypting the file. If you lose both passwords, there will be no way to decrypt your encrypted file! Be sure to safeguard all related passwords!

NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value.

Launch Manager

Launch Manager allows you to set the four easy-launch buttons (see their locations mentioned in EasyLaunch Buttons). You can access the Launch Manager by clicking Start > All Programs > Launch Manager to start the application.
Hardware Specifications and Configurations

Processor

Item CPU type
Specification Duo processor T7300/T7500/T7700 (4MB, L2 cache 2.0/ Intel 2.2/2.4, 800 MHz FSB) or higher Intel CoreTM2 Duo processor T5450/T7100 (2MB, L2 cache 1.66/1.8, 667/ 800 MHz FSB) or higher CoreTM2
Core logic CPU package CPU core voltage
Intel 965PM/965GM Express chipset+ICH8M Intel socket 1466pin FCBGA 0.944~1.3V

CPU Fan True Value Table

TEST Condition: 35W@Ambient 35 degree C CPU Temperature Core 95 Core 95 Fan Speed (rpm) Acoustic Level (dBA) 39 36.5 34.5 31
Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package Supported protocols Flash ROM 512KB 32-pin PLCC ACPI 1.0b/2.0/3.0, PCI 2.2, System/HDD Password Security Control, INT 13h Extensions, PnP BIOS 1.0a, SMBIOS 2.4, Simple Boot Flag 1.0, Boot Block, PCI Bus Power Management Interface Specification, USB1.1/2.0, IEEE 1394 1.0, USB/1394 CD-ROM Boot Up support, PC Card 95 (PCMCIA 3.0 Compliant Device), IrDA 1.0, Intel AC97 CNR Specification, WfM 2.0, PXE (Preboot Execution Environment), BIS 1.0 (Boot Integrity Service Application Program Interface), PC99a and Mobile PC2001 Compliant, Intel Enhanced SpeedStep Technology Set by setup manual InsydeH2O Specification

BIOS password control

NOTE: If you need to check PXE version, press F2 to enter BIOS then enable boot from LAN function. After that, power off the system and remove the HDD. Last, reboot the laptop. Then you will see PXE version displaying on the screen. Second Level Cache
Item Cache controller Cache size 1st level cache control 2st level cache control Cache scheme control Built-in CPU 2MB Always enabled Always enabled Fixed in write-back Specification

System Memory

Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Built-in Intel 965PM/965PM 0MB (no on-board memory) 2 sockets 2GB 4GB (by two 1024MB SO-DIMM module) DDR 2 Synchronous DRAM 667 MHz 1.8V and 0.9V 200-pin soDIMM You can install memory modules in any combinations as long as they match the above specifications.

Specification

Memory Combinations
Slot 1 0MB 0MB 0MB 0MB 0MB 128MB 128MB 128MB 128MB 128MB 256MB 256MB 256MB 256MB 256MB 512MB 512MB 512MB 512MB 512MB 1024MB 1024MB 1024MB 1024MB 1024MB 1024MB 128MB 256MB 512MB 1024MB 2048MB 128MB 256MB 512MB 1024MB 2048MB 128MB 256MB 512MB 1024MB 2048MB 128MB 256MB 512MB 1024MB 2048MB 0MB 128MB 256MB 512MB 1024MB 2048MB Slot 2 128MB 256MB 512MB 1024MB 2048MB 256MB 384MB 640MB 1152MB 2176MB 384MB 512MB 768MB 1280MB 2304MB 640MB 768MB 1024MB 1536MB 2560MB 1024MB 1152MB 1280MB 1536MB 2048MB 3072MB Total Memory

If the voltage is not correct, go to the next step. NOTE: An audible noise from the power adapter does not always indicate a defect. 3. 4. If the power-on indicator does not light up, check the power cord of the power adapter for correct continuity and installation. If the operational charge does not work, see Check the Battery Pack on page 75.

Check the Battery Pack

To check the battery pack, do the following: From Software: 1. 2. 3. 4. 1. 2. Check out the Power Management in Control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. Repeat the steps 1 and 2, for both battery and adapter. This helps you identify first the problem is on recharging or discharging. Power off the computer. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the following figure

From Hardware:

If the voltage is still less than 7.5 Vdc after recharging, replace the battery.
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer. If the battery status indicator does not light up, remove the battery pack and let it return to room temperature. Re-install the battery pack. If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board.

Touchpad Check

If the touchpad doesnt work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU: 1. 2. 3. Reconnect the touchpad cables. Replace the touchpad. Replace the system board.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.
Power-On Self-Test (POST) Error Message
The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see Undetermined Problems on page 88. The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function. NOTE: Most of the error messages occur during POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured. NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error.

Code 46h 48h 49h 4Ah 4Bh 4Ch 4Eh 50h 51h 52h 54h 58h 59h 5Ah 5Bh 5Ch 60h 62h 64h 66h 67h 68h 69h 6Ah 6Bh 6Ch 6Eh 70h 72h 76h 7Ch 7Eh 80h 81h 82h 83h 84h 85h 86h 87h 88h 89h 8Ah 8Bh 2-2-3-1 2-1-2-3
POST Routine Description Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt Press F2 to enter SETUP Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines Jump to User Patch1 Configure advanced cache registers Initialize Multi Processor APIC Enable external and CPU caches Setup System Management Mode (SMM) area Display external L2 cache size Load custom defaults (optional) Display shadow-area message Display possible high address for UMB recovery Display error messages Check for configuration errors Check for keyboard errors Set up hardware interrupt vectors Initialize coprocessor if present Disable onboard Super I/O ports and IRQs Late POST device initialization Detect and install external RS232 ports Configure non-MCD IDE controllers Detect and install external parallel ports Initialize PC-compatible PnP ISA devices Re-initialize onboard I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse
Code 8Ch 8Fh 90h 91h 92h 93h 95h 96h 97h 98h 99h 9Ah 9Ch 9Dh 9Eh 9Fh A0h A2h A4h A8h AAh ACh AEh B0h B2h B4h B5h B6h B9h BAh BBh BCh BDh BEh BFh C0h C1h C2h C3h C4h C5h C6h C7h C8h C9h 1 1-2
POST Routine Description Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for option ROMs. One long, two short beeps on checksum failure. Check for SMART drive (optional) Shadow option ROMs Set up Power Management Initialize security engine (optional) Enable hardware interrupts Determine number of ATA and SCSI drives Set time of day Check key lock Initialize Typematic rate Erase F2 prompt Scan for F2 key stroke Enter SETUP Clear Boot flag Check for errors POST done- prepare to boot operating system One short beep before boot Terminate QuietBoot (optional) Check password (optional) Prepare Boot Initialize DMI parameters Initialize PnP Option ROMs Clear parity checkers Display MultiBoot menu Clear screen (optional) Check virus and backup reminders Try to boot with INT 19 Initialize POST Error Manager (PEM) Initialize error logging Initialize error display function Initialize system error handler PnPnd dual CMOS (optional) Initialize notebook docking (optional) Initialize notebook docking late Force check (optional) Extended checksum (optional)

Symptom / Error Battery cant be charged Battery pack System board Action in Sequence See Check the Battery Pack on page 75.

PCMCIA-Related Symptoms

Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is damaged. PCMCIA slot assembly System board PCMCIA slot assembly Action in Sequence

Memory-Related Symptoms

Symptom / Error Memory count (size) appears different from actual size. Action in Sequence Enter BIOS Setup Utility to execute Load Default Settings, then reboot system. DIMM System board

Speaker-Related Symptoms

Symptom / Error In Windows, multimedia programs, no sound comes from the computer. Internal speakers make noise or emit no sound. Audio driver Speaker System board Speaker System board Action in Sequence
Power Management-Related Symptoms
Symptom / Error The system will not enter hibernation Action in Sequence See Save to Disk (S4) on page 45. Keyboard (if control is from the keyboard) Hard disk drive System board The system doesn't enter hibernation mode and four short beeps every minute. Press Fn+oand see if the computer enters hibernation mode. Touchpad Keyboard Hard disk connection board Hard disk drive System board The system doesnt enter standby mode after closing the LCD The system doesn't resume from hibernation mode. See Save to Disk (S4) on page 45. LCD cover switch System board See Save to Disk (S4) on page 45. Hard disk connection board Hard disk drive System board The system doesn't resume from standby mode after opening the LCD. See Save to Disk (S4) on page 45. LCD cover switch System board
Symptom / Error Battery fuel gauge in Windows doesnt go higher than 90%. Action in Sequence Remove battery pack and let it cool for 2 hours. Refresh battery (continue use battery until power off, then charge battery). Battery pack System board System hangs intermittently. Reconnect hard disk/CD-ROM drives. Hard disk connection board System board
Peripheral-Related Symptoms
Symptom / Error System configuration does not match the installed devices. External display does not work correctly. USB does not work correctly Print problems. Action in Sequence Enter BIOS Setup Utility to execute Load Default Settings, then reboot system. Reconnect hard disk/CD-ROM/diskette drives. Press Fn+F5, LCD/CRT/Both display switching System board System board Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled. Onboard Devices Configuration Run printer self-test. Printer driver Printer cable Printer System Board Serial or parallel port device problems. Ensure the Serial Port in the Devices Configuration of BIOS Setup Utility is set to Enabled. Device driver Device cable Device System board
Keyboard/Touchpad-Related Symptoms

Symptom / Error Keyboard (one or more keys) does not work. Keyboard System board Touchpad does not work. Reconnect touchpad cable. Touchpad board System board Action in Sequence Reconnect the keyboard cable.

Modem-Related Symptoms

Symptom / Error Internal modem does not work correctly. Modem phone port modem combo board System board Action in Sequence
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see Undetermined Problems on page 88.

Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. 2. 3. Run the advanced diagnostic test for the system board in loop mode at least 10 times. If no error is detected, do not replace any FRU. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

Undetermined Problems

The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See Power System Check on page 73.): 1. 2. 3. Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards 4. 5. 6. 7. Power-on the computer. Determine if the problem has changed. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU: System board LCD assembly

Chapter 5

Jumper and Connector Locations
JP36 U12 JP9 LED1 LED2 JP13 JP11 JP12 PCI Express Card Socket Power/Suspend LED Battery Charge/Discharge LED Mainboard to Audio Board Connector Mainboard to USB Board Connector Bluetooth Module Connector Mainboard to LED Board Connector

Chapter 6

FRU (Field Replaceable Unit) List
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire Poyang. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to
dispose it properly, or follow the rules set by your regional Acer office on how to return it.
Aspire Poyang Exploded Diagram
Category ADAPTER ADAPTER 90W 3PIN DELTA ADP-90SB BBAC ADAPTER 90W 3PIN DELTA ADP-90SB BBEA ADAPTER 90W 3PIN LITEON PA-190024AR ADAPTER 90W 3PIN LITEON PA-190004 LR BATTERY BATTERY LI-ION 6CELLS 4KMAH BT.00605.015 PANASONIC PA 3S2P 4.0AH 7 01K 0FA BATTERY LI-ION 6CELLS 4KMAH SANYO SA 3S2P 4AH 7 01K 0FA BATTERY LI-ION 6CELLS 4KMAH SIMPLO SP PA 3S2P 4.0AH 7 01K 0FA BATTERY LI-ION 6CELLS 4KMAH SONY SY 3S2P 4.0AH 7 01K 0FA BT.00603.033 BT.00607.010 BT.00604.018 AP.09001.003 AP.09001.013 AP.09003.006 AP.09003.011 No. Part Name and Description Acer Part No.
BATTERY LI-ION 8CELLS 4.8MAH BT.00805.011 PANASONIC PA 4S2P 4.8AH 7 01K 0FA BATTERY LI-ION 8CELLS 4.8MAH SANYO SA 4S2P 4.8AH 7 01K 0FA BATTERY LI-ION 8CELLS 4.8MAH SIMPLO SP PA 4S2P 4.8AH 7 01K 0FA BATTERY LI-ION 8CELLS 4.8MAH SONY SY 4S2P 4.8AH 7 01K 0FA BOARD MODEM BOARD FX.22500.009 BT.00803.024 BT.00807.014 BT.00804.020

BLUETOOTH BOARD

54.AHE02.001
MINI WLAN/B INTEL 802.11 B/G MINI WLAN/B INTEL 802.11 A/B/G MOW1 (MM#872612) MINI WLAN/B INTEL 802.11 A/B/G MOW2 (MM#872612) MINI WLAN/B INTEL 802.11 A/B/G ROW (MM#872612) MINI WLAN/B INTEL 802.11 A/B/G JPN (MM#875652) MINI WLAN/B INTEL 802.11 4965ANG MOW1 (MM#886224) MINI WLAN/B INTEL 802.11 4965ANG MOW2 (MM#886220)
KI.GLN01.005 KI.GLN01.001 KI.GLN01.002 KI.GLN01.003 KI.GLN01.004 KI.KDN01.001 KI.KDN01.002

Category

Part Name and Description MINI WLAN/B INTEL 802.11 4965ANG ROW (MM#886434) MINI WLAN/B INTEL 802.11 4965ANG JP (MM#886437) BUTTON BOARD W/CABLE 17
Acer Part No. KI.KDN01.003 KI.KDN01.004 55.AHJ02.001
AUDIO BOARD 17 LED BOARD W/CABLE 17
55.AHJ02.002 55.AHJ02.003

USB BOARD FOR TV 17

55.AHJ02.004
USB BOARD FOR W/O TV RF BOARD FOR DTV
55.AHJ02.005 55.AHJ02.006

ODD BOARD 17

55.AHJ02.007

HDD BOARD 17

55.AHJ02.008

VGA BOARD-M71M 128MB

VG.71M02.002
VGA BOARD-M71M 256MB W/HDCP CABLE RJ11 CABLE 17
VG.71M02.001 50.AHJ02.001

FFC CABLE - T/P TO MB

50.AHJ02.002
Part Name and Description BLUE TOOTH CABLE 17 AUDIO CABLE 17 USB CABLE 17 RF CABLE 17
Acer Part No. 50.AHJ02.003 50.AHJ02.004 50.AHJ02.005 50.AHJ02.006
7 PIN MINI-DIN S-VIDEO TO 4 CABLE PAL TO NTSC CONNECTOR SMB JACK DVB-T ANT DC-IN CABLE (90W) UMA/DIS

Aspire 7220 Quick Spec (v4-0-1)

Operating system1

Windows Vista Home Premium Windows Vista Home Basic Windows Vista Starter

Platform1

AMD Better By Design program, featuring: Mobile AMD Sempron 3500+ (512 KB L2 cache, 1.8 GHz, 1600 MHz HyperTransport bus) / 3600+ (256 KB L2 cache, 2.0 GHz, 1600 MHz HyperTransport bus) / 3800+ (256 KB L2 cache, 2.2 GHz, 1600 MHz HyperTransport bus)1 NVIDIA nForce 630M chipset Acer InviLink 802.11b/g Wi-Fi CERTIFIED solution, supporting Acer SignalUp wireless technology
System memory1, 2 Display
Up to 2 GB of DDRMHz memory, upgradeable to 4 GB3 using two soDIMM modules (dual-channel support) 17" WXGA+ high-brightness (200-nit) Acer CrystalBrite TFT LCD, 1440 x 900 pixel resolution, supporting simultaneous multi-window viewing via Acer GridVista 16 ms response time NVIDIA GeForce 7000M with up to 896 MB2 of TurboCache technology (256 MB of dedicated system memory, up to 640 MB of shared system memory), supporting Microsoft DirectX 9, PCI Express Dual independent display support 16.7 million colors External resolution/refresh rate: 2048 x 1536: 75/60 Hz 1920 x 1440: 85/75/60 Hz 1920 x 1200: 75/60 Hz 1920 x 1080: 100/85/75/60 Hz 1600 x 1200: 120/100/85/75/60 Hz 1600 x 900: 120/100/85/75/60 Hz 1400 x 1050: 85/75/60 Hz 1280 x 1024: 120/100/85/75/60 Hz 1280 x 960: 85/75/60 Hz 1280 x 768: 85/75/60 Hz

Graphics

Aspire 7220 Quick Spec
1280 x 720: 100/85/75/60 Hz 1024 x 768: 120/100/85/75/60 Hz 800 x 600: 120/100/85/72/60 Hz
MEPG-2/DVD hardware-assisted capability (acceleration) WMV9 (VC-1) and H.264 (AVC) support (acceleration) S-video/TV-out (NTSC/PAL) support Acer Arcade, featuring Acer CinemaVision and Acer ClearVision technologies
Dolby4-certified surround sound system with two built-in stereo speakers Dolby Home Theater audio enhancement featuring Dolby Digital, Dolby Digital Live, Dolby Pro Logic II, Dolby Digital Stereo Creator, Dolby Headphone, Dolby Virtual Speaker technologies High-definition audio support S/PDIF (Sony/Philips Digital Interface)5 support for digital speakers MS-Sound compatible Built-in microphone

Storage1

One or two 80/120/160/200/240/250 GB or larger hard disk drives6 5-in-1 card reader, supporting Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick PRO (MS PRO), xD-Picture Card (xD)

Optical media drive1

8X DVD-Super Multi double-layer drive: Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 6X DVD-ROM DL (double-layer), 6X DVD-R DL (double-layer), 6X DVD+R DL (double-layer), 6X DVD-RW, 6X DVD+RW, 5X DVD-RAM Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 4X DVD-R DL (double-layer), 4X DVD+R DL (double-layer), 6X DVD-RW, 8X DVD+RW, 5X DVD-RAM Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X DVD-ROM, 8X DVD-R, 8X DVD+R, 4X DVD-RW, 4X DVD+RW Write: 24X CD-R, 24X CD-RW

DVD/CD-RW combo drive:

Communication
Acer Video Conference1, featuring:
Integrated Acer Crystal Eye webcam, supporting enhanced Acer PrimaLite technology Optional Acer Xpress VoIP phone
WLAN: Acer InviLink 802.11b/g Wi-Fi CERTIFIED network connection, supporting Acer SignalUp wireless technology WPAN1: Bluetooth 2.0+EDR (Enhanced Data Rate) LAN: Gigabit Ethernet, Wake-on-LAN ready Modem: 56K ITU V.92 with PTT approval7, Wake-on-Ring ready
Dimensions and weight1 Power1
404 (W) x 298 (D) x 38/43 (H) mm (15.9 x 11.7 x 1.5/1.7 inches) 3.36 kg (7.41 lbs.) with 6-cell battery ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving modes 44 W 4000 mAh 6-cell Li-ion battery pack: 2.4-hour8 battery life 80% charge in 1 hour 2-hour rapid charge system-off 3-hour charge-in-use Acer QuicCharge technology:

3-pin 90 W AC adapter

Special keys and controls1
105-/106-key keyboard1 with inverted "T" cursor layout, 2.5 mm (minimum) key travel Touchpad with 4-way scroll button 12 function keys, four cursor keys, two Windows keys, hotkey controls, standard numeric keypad, international language support, independent Euro and US dollar sign, media control keys Empowering Key Easy-launch buttons: WLAN, Internet, email, Bluetooth, Acer Arcade1 Volume adjustment wheel

I/O ports

ExpressCard/54 slot 5-in-1 card reader (SD, MMC, MS, MS PRO, xD) Four USB 2.0 ports IEEE 1394 port Consumer infrared (CIR) port External display (VGA) port S-video/TV-out (NTSC/PAL) port1 Headphone/speaker/line-out jack with S/PDIF support Microphone-in jack Line-in jack Ethernet (RJ-45) port Modem (RJ-11) port DC-in jack for AC adapter

Software

Acer Empowering Technology (Acer eNet, ePower, eAudio, ePresentation, eDataSecurity, eLock, eRecovery, eSettings Management) Acer Arcade1 featuring Cinema, Video, Album, Music, Acer HomeMedia Acer Arcade Deluxe1 featuring DV Wizard, VideoMagician, DVDivine, Acer HomeMedia Acer Crystal Eye1 Acer GridVista Acer Launch Manager Acer Video Conference Manager1 Adobe Reader CyberLink PowerProducer Norton Internet Security NTI CD-Maker Microsoft Works 8.5 with Office Home and Student 2007 Trial1

Optional items

Acer Xpress VoIP phone featuring Acer Video Conference Manager Acer Media Center remote control 512 MB / 1 GB / 2 GB2 DDRMHz soDIMM module 8-cell Li-ion battery pack 3-pin 90 W AC adapter External USB floppy disk drive

Warranty

One-year International Travelers Warranty (ITW) Acer recommends Windows Vista Business. 1. Specifications vary depending on model and usage. 2. Shared system memory may be allocated to support integrated graphics, depending on system memory size and other factors. Actual system memory available to the operating system will be reduced by the amount of dedicated and shared system memory utilized by this graphics solution and resources required by the operating environment. 3. 2 GB soDIMM modules subject to availability. 4. Dolby, Pro Logic and the double-D symbol are registered trademarks of Dolby Laboratories. 5. Supports 7.1-channel surround sound and 2-channel stereo output (multiple streaming). 6. 1 GB is 1 billion bytes. Actual formatted capacity is less and may vary depending on preloaded materials and operating environment. Acer eRecovery Management utilizes up to 8 GB (10 GB with Microsoft Works 8.5 with Office Home and Student 2007 Trial) of the stated hard disk capacity as dedicated backup space. 7. PTT countries: Asia: China, Hong Kong, Japan, Korea, Malaysia, Singapore, Taiwan. Europe: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Holland, Iceland, Italy, Luxembourg, Norway, Portugal, Spain, Sweden, Switzerland. Oceania: Australia, New Zealand. N. America: Canada, USA. 8. Battery life may be reduced if Windows Aero is enabled.

In a continuing effort to improve the quality of our products, information in this document is subject to change without notice. Images shown are only representations of some of the configurations available for this model. Availability may vary depending on region. As a phenomenon known to thin-film transistors (TFTs), liquid crystal displays (LCDs) commonly exhibit a small number of discoloration dots, as so-called "non-conforming pixels." This phenomenon is a limitation of TFT LCD technology, not a product defect, and as such is not covered by Acer's warranty. 2007 Acer Inc. All rights reserved. Acer, the Acer logo, and Aspire are registered trademarks of Acer Inc. Other trademarks, registered trademarks, and/or service marks, indicated or otherwise, are the property of their respective owners.

About Acer

Acer ranks as the world's No. 4 branded PC vendor, designing easy, dependable IT solutions that empower people to reach their goals and enhance their lives. Since spinning-off its manufacturing operation, Acer has focused on globally marketing its brand-name products: mobile and
desktop PCs, servers and storage, LCD monitors and high-definition TVs, projectors, and handheld/navigational devices. Acer's unique Channel Business Model is instrumental to the company's continued success. The model encourages partners and suppliers to collaborate in a winning formula of supply-chain management, allowing Acer to provide customers with fresh technologies, competitive pricing, and quality service. Established in 1976, Acer Inc. employs 5,300 people supporting dealers and distributors in more than 100 countries. Revenue in 2006 reached US$11.32 billion. Please visit www.acer.com.