1. 2. 3. 4. In the phone, press the Menu key. Click Options. Click Call Logging. Select an option for a call log type.
To hide call logs in a message list, select the None option.

Add notes to a call log

1. 2. 3. 4. 5. 6. In the phone, highlight a call log. Press the Menu key. Click View History. Press the Menu key. Click Add Notes. Type call notes.
7. Click the trackball. 8. Click Save.

Change call log notes

1. 2. 3. 4. 5. 6. 7. 8. In the phone, highlight a call log. Press the Menu key. Click View History. Press the Menu key. Click Edit Notes. Change the call notes. Click the trackball. Click Save.

Send a call log

1. 2. 3. 4. 5. In the phone, highlight a call log. Press the Menu key. Click View History. Press the Menu key. Click Forward.

Delete call log notes

1. 2. 3. 4. 5. 6. 7. 8. 9. In the phone, highlight a call log. Press the Menu key. Click View History. Press the Menu key. Click Edit Notes. Press the Menu key. Click Clear Field. Click the trackball. Click Save.

Call waiting

Prerequisites: Call waiting
Verify that your wireless service plan includes this service.
Verify that your wireless service provider has set up your SIM card for this service.

Turn on call waiting

If you have more than one phone number associated with your BlackBerry device, you can change call waiting options for the active phone number only. 1. 2. 3. 4. 5. 6. In the phone, press the Menu key. Click Options. Click Call Waiting. Change the Call Waiting Enabled field to Yes. Press the Menu key. Click Save.
To turn off call waiting, change the Call Waiting Enabled field to No.

Call forwarding

About call forwarding
Depending on your wireless service provider, one or more call forwarding phone numbers might already be available on your SIM card. You might not be able to change or delete these phone numbers or add new ones. If you have more than one phone number associated with your BlackBerry device, you can only change call forwarding options for the active phone number. For more information, contact your wireless service provider.

Encrypt the files on a media card
To encrypt files on the media card that is inserted in your BlackBerry device using your device password, verify that you have set a device password.
1. In the device options, click Media Card. 2. Perform one of the following actions: To encrypt files using an encryption key that your device generates for your media card, set the Encryption Mode field to Device. To encrypt files using your device password, set the Encryption Mode field to Security Password. To encrypt files using a media card encryption key and your device password, set the Encryption Mode field to Security Password & Device. 3. To encrypt media files on your media card, set the Encrypt Media Files field to Yes. 4. Press the Menu key. 5. Click Save. To turn off media card encryption, set the Encryption Mode field to None.

Format a media card

1. In the device options, click Media Card. 2. Press the Menu key. 3. Click Format Card.
View the amount of available memory on a media card
Verify that media card support is turned on. In the device options, click Media Card.
Turn on mass storage mode manually
1. 2. 3. 4. 5. 6. Connect your BlackBerry device to your computer. In the device options, click Media Card. Verify that the Mass Storage Mode Support field is set to On. Verify that the Auto Enable Mass Storage Mode When Connected field is set to No or Prompt. Press the Menu key. Click Enable USB Mass Storage.
Turn off the mass storage mode prompt
1. In the device options, click Media Card. 2. Perform one of the following actions: To turn on mass storage mode automatically when you connect your BlackBerry device to your computer, set the Auto Enable Mass Storage Mode When Connected field to Yes. To turn on mass storage mode manually when you connect your device to your computer, set the Auto Enable Mass Storage Mode When Connected field to No.
Turn off mass storage mode support
1. 2. 3. 4. In the device options, click Media Card. Set the Mass Storage Mode Support field to Off. Press the Menu key. Click Save.
Turn off media card support
1. 2. 3. 4. In the device options, click Media Card. Set the Media Card Support field to Off. Press the Menu key. Click Save.

Media troubleshooting

I cannot play a song or video on a web page
Your BlackBerry device might not support the size or file format of the song or video file.
I cannot open media files
If you are trying to open a media file on your BlackBerry device and your device is connected to your computer, disconnect your device from the computer or turn off mass storage mode. If you are trying to open a media file on your computer using mass storage mode, verify that you have closed the media manager tool of the BlackBerry Desktop Manager. If you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager, verify that mass storage mode is turned off on your device. If you encrypted the media files on your media card using a media card encryption key and you are trying to open an encrypted media file using your computer or a device other than the BlackBerry device that you used to encrypt the file, insert the media card into the BlackBerry device that you used to encrypt the file. In the media card options, change the Encryption Mode field to None or Security Password.

6. 7. 8. 9.

Click Edit. Change the options for the email message filter. Press the Menu key. Click Save.
Prioritize email message filters
1. 2. 3. 4. 5. 6. 7. 8. In a message list, press the Menu key. Click Options. Click Email Filters. Highlight an email message filter. Press the Menu key. Click Move. Roll the trackball to the new location. Click the trackball.
Delete an email message filter
1. 2. 3. 4. 5. 6. In a message list, press the Menu key. Click Options. Click Email Filters. Highlight an email message filter. Press the Menu key. Click Delete.

Email message options

Check spelling automatically before sending email messages
1. 2. 3. 4. In the device options, click Spell Check. Select the Spell Check Email Before Sending option. Press the Menu key. Click Save.
Set an out-of-office reply
Verify that your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature. For more information, contact your administrator. 1. In a message list, press the Menu key. 2. Click Options.
Click Email Settings. Change the Use Out Of Office Reply field to Yes. Type a reply. If you use IBM Lotus Notes, in the Until field, set the date on which the out-of-office reply should turn off. Press the Menu key. Click Save.
To turn off the out-of-office reply, change the Use Out Of Office Reply field to No.
Request delivery or read confirmation for email messages
Verify that your wireless service provider supports this feature. 1. 2. 3. 4. 5. In a message list, press the Menu key. Click Options. Click Email Settings. If necessary, change the Message Services field to the email account that uses the BlackBerry Internet Service. Perform any of the following actions: To send read notification when a sender requests it, change the Send Read Receipts field. To request delivery or read notification when you send email messages, change the Confirm Delivery and Confirm Read fields.
6. Press the Menu key. 7. Click Save.
View email messages in plain text format
1. 2. 3. 4. 5. 6. In a message list, press the Menu key. Click Options. Click Email Settings. Change the Enable HTML Email field to No. Press the Menu key. Click Save.
Stop loading pictures in HTML email messages
1. 2. 3. 4. 5. 6. In a message list, press the Menu key. Click Options. Click Email Settings. Change the Show Images Automatically field to No. Press the Menu key. Click Save.
To view pictures in an HTML email message, press the Menu key. Click Get Images.
Hide filed email messages
1. 2. 3. 4. 5. 6. In a message list, press the Menu key. Click Options. Click General Options. Change the Hide Filed Messages field to Yes. Press the Menu key. Click Save.

MMS messages

MMS message basics

About MMS messages

With an MMS phone number, you can send and receive MMS messages that contain media files such as.jpg,.gif,.wbmp,.midi,.vcf (vCard),.ics (iCalendar),.avi,.mpg, or.mov files. An MMS phone number is a phone number that your wireless service provider sets up for MMS messaging. If you have more than one phone number associated with your BlackBerry device, your device sends MMS messages using the first phone number that appears in the drop-down list at the top of the Phone screen.
Prerequisites: MMS messaging
Verify that your BlackBerry device supports MMS messaging. Verify that your wireless service plan includes this service. For more information, contact your wireless service provider or administrator.
Find your MMS phone number
In the phone, your phone number appears at the top of the screen. If your wireless service provider has set up your BlackBerry device for MMS messaging, this number is also your MMS phone number. If you have more than one phone number associated with your device, the first phone number that appears in the drop-down list at the top of the screen is your MMS phone number.
Create a slide show in an MMS message
1. When composing an MMS message, press the Menu key. 2. Click one of the following menu items: Attach Picture Attach Audio Attach Video Attach Voice Note 3. Click a media file. 4. To add another media file, repeat steps 1 to 3. 5. To customize the slide show, perform any of the following actions: To add text to a slide, highlight the empty field below the attachment. Type text. To change how long a slide appears, change the Slide Duration field.
To move an item on a slide, click the item. Click Move Field. Roll the trackball to the new location. Click the trackball.

MMS message attachments

Attach a media file to an MMS message
1. When composing an MMS message, press the Menu key. 2. Click one of the following menu items: Attach Picture Attach Audio Attach Video Attach Voice Note 3. Click a media file.
Attach an appointment to an MMS message

Open an attachment

Verify that your BlackBerry device is associated with an email account that uses the BlackBerry Internet Service or a BlackBerry Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. 2. 3. 4. 5. In a message, press the Menu key. If necessary, click Retrieve Attachment Information. Click Open Attachment. If necessary, on the Attachments screen, click an attachment. If necessary, in the dialog box, click an option.

Download an attachment

Verify that your BlackBerry device is associated with an email account that uses the BlackBerry Internet Service or a BlackBerry Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. 2. 3. 4. 5. 6. 7. In a message, highlight an attachment. Press the Menu key. Click Download Attachment. Click Download. Highlight the folder that you want to save the attachment in. Press the Menu key. Click Select Folder.
Stop downloading an attachment
1. In a message, highlight an attachment that you are downloading. 2. Press the Menu key. 3. Click Cancel Download.
Open a link in an attachment
Some attachments might contain links to embedded content, such as tables, pictures, footnotes, text boxes, or comments. 1. In an attachment, click a link. 2. Click Retrieve. To return to the attachment, press the Escape key.
View properties for an attachment
You can view the size, author, publication date, and other attachment properties for an attachment. 1. In an attachment, press the Menu key. 2. Click Retrieve Info or View Info.
Set font options for an attachment
1. 2. 3. 4. 5. In an attachment, press the Menu key. Click Options. Set the font fields. Press the Menu key. Click Save.
To search for text in a presentation attachment, verify that you are viewing the presentation in text view or in text and slide view. 1. In a message, in an attachment, or on a web page, press the Menu key. 2. Click Find. 3. Type the text. 4. Press the Enter key. To search for the next instance of the text, press the Menu key. Click Find Next.

Document attachments

Open a password-protected.pdf file attachment
Verify that your BlackBerry device is associated with an email account that uses the BlackBerry Internet Service or a BlackBerry Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. 2. 3. 4. 5. 6. 7. When the "Password protected document" message appears, press the Escape key. Press the Menu key. Click Password. Type the password. Press the Enter key. Click Retrieve. Click Yes.
View tracked changes in a document
1. In a document, press the Menu key. 2. Click Show Changes. To hide tracked changes, press the Menu key. Click Hide Changes.

View the table of contents in a document
Depending on the document type, you might not be able to view the table of contents. 1. In a document, press the Menu key. 2. Click Table of Contents. To move to a specific heading, click a heading.

Spreadsheet attachments

Move to a specific cell
1. 2. 3. 4. In a spreadsheet, click the trackball. Click Go to Cell. Type the cell co-ordinates. Click the trackball.
View the content of a cell
In a spreadsheet cell, click the trackball.
View a list of worksheets
1. In a spreadsheet, press the Menu key. 2. Click Table of Contents. To move to a specific worksheet, click a worksheet.

Switch worksheets

1. In a spreadsheet, press the Menu key. 2. Click Next Sheet or Prev Sheet.
Change the size of a column
In a spreadsheet, perform one of the following actions: To change the size of a column, click the column label. Click a size. To view all the text in a column, click the column label. Click Fit. To change the size of all the columns in the spreadsheet, click the unmarked column label in the upper-left corner of the spreadsheet. Click a size. To change the column size for all spreadsheets, press the Menu key. Click Options. Set the Column Width field. Press the Menu key. Click Save.
Set display options for a spreadsheet
1. In a spreadsheet, press the Menu key. 2. Click Options. 3. Perform any of the following actions: To view the gridlines in the spreadsheet, set the Show Gridlines field to Yes. To label spreadsheet rows with numbers and columns with letters, set the Display Labels field to Yes. 4. Press the Menu key. 5. Click Save.

Media attachments

View a list of pages in a multi-page.tif file attachment
You can view a list of pages in a multi-page.tif file attachment, such as a scanned fax document saved as a.tif file.
1. In a multi-page.tif file attachment, press the Menu key. 2. Click Table of Contents. To move to a specific page, click a page.
Switch pages in a multi-page.tif file attachment
1. In a multi-page.tif file attachment, press the Menu key. 2. Click Next Page or Prev Page.

Presentation attachments

Switch presentation views
1. In a presentation, press the Menu key. 2. Perform one of the following actions: To view text only, click View Text. To view text and slides, click View Both. To view the presentation in its original format, click View Slides.

Switch slides

1. In a presentation, press the Menu key. 2. Click Next Slide or Prev Slide.

To zoom in to a map, press L. To zoom out from a map, press O. To view status information at the top of a map, press Q. To hide status information at the top of a map, press Q. To view tracking information at the bottom of a map, press the Space key. To hide tracking information at the bottom of a map, press the Space key. To move to the next direction on a route, press 6. To move to the previous direction on a route, press 4.

Maps troubleshooting

Diagonal lines appear on a map
Diagonal lines appear on a map when your BlackBerry device loads a new map or when your device is not connected to the wireless network. If diagonal lines appear for a long period of time, verify that your device is connected to the wireless network.

GPS technology

About GPS technology
You can use GPS technology on your BlackBerry device to get your GPS location and to use location-based applications and locationbased services. Location-based applications can use your GPS location to provide you with other location-based information. For example, a location-based application could use your GPS location to provide you with driving directions. If your device does not have an internal GPS receiver or your wireless service provider does not support location-based services and you want to use GPS technology, you can pair your BlackBerry device with a Bluetooth enabled GPS receiver. For more information, contact your wireless service provider.

Get your GPS location

Verify that your BlackBerry device is paired with a Bluetooth enabled GPS receiver. 1. 2. 3. 4. In the device options, click Advanced Options. Click GPS. Press the Menu key. Click Refresh GPS.
The longitude and latitude coordinates for your current location appear.
Prevent others from tracking your location
If your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server, your administrator might be able to track the location of your device. 1. In the device options, click Advanced Options. 2. 3. 4. 5. Click GPS. Change the Location Tracking field to No. Press the Menu key. Click Save.
GPS technology troubleshooting
I cannot use GPS technology
Try performing the following actions: If you are outdoors, move away from buildings and expose your device to open sky. If you are indoors, move close to a window.

Date and time

Set the date and time
1. In the device options, click Date/Time. 2. Set the date and time. 3. Press the Menu key. 4. Click Save.
Get the date and time from the wireless network automatically
1. In the device options, click Date/Time. 2. Change the Time Zone field. 3. Perform one of the following actions: To get the date and time from the wireless network that your BlackBerry device is connected to, change the Date/Time Source field to Network. To get the date and time from the BlackBerry network, change the Date/Time Source field to BlackBerry. 4. 5. 6. 7. Press the Menu key. Click Update Time. Press the Menu key. Click Save.
To set the time yourself, change the Date/Time Source field to Off.
Date and time troubleshooting
The time on my device is incorrect
Try performing the following actions: If you have traveled to a different time zone, set the Time Zone field to display the correct time zone. If you have set the Date/Time Source field to Network, try setting the Date/Time Source field to BlackBerry.

Notification profiles

Notification basics
About notification profiles
Notification profiles define how your BlackBerry device notifies you of calendar and task reminders, and incoming messages, calls, and browser content. Your device has six preloaded profiles: Loud, Vibrate, Quiet, Normal, Phone Only, and Off. You can change preloaded notification profiles or create new ones. In your notification profiles, you can set different notification options for different items, set ring tones, or set the volume for notification. If you set notification volume to Escalating, the notification volume gradually increases.

Change your ring tone

2. 3. 4. 5. 6. 7. 8. 1. In the notification profile list, click Advanced. Highlight a notification profile. Press the Menu key. Click Show Tunes. Click a media folder that contains songs, ring tones, or voice notes. Highlight a song, ring tone, or voice note. Press the Menu key. Click Set As Phone Tune.
Switch notification profiles
In the profile list, click a notification profile.
Create a notification profile
1. 2. 3. 4. 5. 6. 7. 8. 9. In the profile list, click Advanced. Press the Menu key. Click New Profile. Type a name for the profile. Highlight an item. Press the Menu key. Click Edit. Set notification options. Press the Menu key.

10. 11. 12. 13.

Click Save. To set notification options for another item, repeat steps 5 through 10. Press the Menu key. Click Save.
Change a notification profile
1. In the profile list, click Advanced. 2. 3. 4. 5. 6. 7. Highlight a notification profile. Press the Menu key. Click Edit. Change the notification profile. Press the Menu key. Click Save.
Delete a notification profile
You can only delete notification profiles that you created. 1. 2. 3. 4. In the profile list, click Advanced. Highlight a notification profile. Press the Menu key. Click Delete.

Security

Security basics
About the device password
If you type your BlackBerry device password incorrectly, you might be prompted to type blackberry before you can continue. When you try to type your password again, the characters that you type appear on the screen. If you exceed the number of allowed password attempts, your device deletes all your device data for security reasons.

Set a device password

1. In the device options, click Security Options. 2. Click General Settings. 3. Set the Password field to Enabled. 4. Press the Menu key. 5. Click Save. To turn off the BlackBerry device password, set the Password field to Disabled.
Change the device password
1. 2. 3. 4. In the device options, click Security Options. Click General Settings. Press the Menu key. Click Change Password.

Lock the device

Verify that you have set a BlackBerry device password. On the Home screen or in the application list, click Lock. To unlock your device, on the Lock screen, click the trackball. Click Unlock. Type your device password. Press the Enter key.

Lock the keyboard

If you do not set a BlackBerry device password, you can lock your keyboard to avoid making calls and pressing keys accidentally. On the Home screen or in the application list, click Keyboard Lock. To unlock the keyboard, press the asterisk (*) key and the Send key.
Set a limit for device password attempts
1. 2. 3. 4. 5. In the device options, click Security Options. Click General Settings. Set the Number of Password Attempts field. Press the Menu key. Click Save.

Password keeper

About the password keeper
Use the password keeper to store all your passwords in one place. The password keeper is designed to protect your passwords with a password keeper password. When you type this password, the password keeper decrypts your passwords. You can also use the password keeper to generate random passwords that contain numbers, letters, and symbols.
Add a password to the password keeper
1. 2. 3. 4. 5. In the password keeper, press the Menu key. Click New. Type the password information. Click the trackball. Click Save.
Generate a random password
1. 2. 3. 4. 5. 6. 7. In the password keeper, press the Menu key. Click New. Press the Menu key. Click Random Password. Type the password information. Click the trackball. Click Save.
Set criteria for randomly generated passwords
1. In the password keeper, press the Menu key. 2. Click Options.
3. Set the random password fields. 4. Press the Menu key. 5. Click Save.

View a password in the password keeper
In the password keeper, click a password.
Change a password in the password keeper
1. 2. 3. 4. 5. 6. In the password keeper, highlight a password. Press the Menu key. Click Open. Change the password information. Click the trackball. Click Save.
Hide passwords in the password keeper
1. 2. 3. 4. 5. In the password keeper, press the Menu key. Click Options. Set the Show Password field to No. Press the Menu key. Click Save.
To show passwords in the password keeper again, set the Show Password field to Yes.
You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. In an application, press the Menu key. 2. 3. 4. 5. 6. Click Options. If necessary, click General Options. Change the Confirm Delete field to No. Press the Menu key. Click Save.
Delete a password from the password keeper
1. In the password keeper, highlight a password. 2. Press the Menu key.

3. Click Delete.

Change the password keeper password
1. In the password keeper, press the Menu key. 2. Click Change Password.

Copy a password

1. In the password keeper, highlight a password. 2. Press the Menu key. 3. Click Copy Username or Copy Password. To clear the clipboard, press the Menu key. Click Clear Clipboard. Note: Passwords are not encrypted when they are on the clipboard.

Prevent password copying

1. 2. 3. 4. 5. In the password keeper, press the Menu key. Click Options. Set the Allow Clipboard Copy field to No. Press the Menu key. Click Save.
Set a limit for password attempts in the password keeper
1. 2. 3. 4. 5. In the password keeper, press the Menu key. Click Options. Set the Password Attempts field. Press the Menu key. Click Save.

Encryption

About content protection
Content protection is designed to encrypt your BlackBerry device data. When content protection is turned on, your device uses a private key to encrypt data as it is stored on the device, including data that your device receives when it is locked. Your device decrypts data as you access it. You can set content protection to include or exclude your contacts. If you turn on content protection for contacts and you receive a call when the device is locked, the caller name does not appear on the screen.

Memory cleaning

About memory cleaning
Memory cleaning is designed to delete sensitive data from your BlackBerry device memory. Examples of sensitive data include sensitive data in the cache for the key store browser, unencrypted data from email messages, LDAP authentication passwords, and data from certificate and key searches. When memory cleaning is turned on, the memory cleaning application is designed to delete sensitive data automatically in the following situations: when you insert your device in a holster when you do not use your device for a specified period of time when you synchronize with your computer when you change the time or the time zone for your device when you lock your device

Turn on memory cleaning

1. 2. 3. 4. 5. In the device options, click Security Options. Click Memory Cleaning. Change the Status field to Enabled. Press the Menu key. Click Save.
Change when your device deletes sensitive data from the device memory
1. In the device options, click Security Options. 2. Click Memory Cleaning. 3. Perform any of the following actions: To prevent your BlackBerry device from deleting sensitive data from the device memory when you insert your device in a holster, change the Clean When Holstered field to No.
To prevent your device from deleting sensitive data from the device memory when your device remains idle for a specified period of time, change the Clean When Idle field to No. To change how long your device waits after you stop using it before it deletes sensitive data from the device memory, change the Idle Timeout field. 4. Press the Menu key. 5. Click Save.
Delete sensitive application data from the device memory
1. 2. 3. 4. In the device options, click Security Options. Click Memory Cleaning. In the Registered Cleaners section, click an application. Perform one of the following actions: To delete sensitive data for the highlighted application, click Clean <Application>. Click OK. To delete sensitive data for all applications, click Clean Now.
View the icon for the memory cleaning application on the Home screen
1. In the device options, click Security Options. 2. 3. 4. 5. Click Memory Cleaning. Change the Show Icon on Home Screen field to Yes. Press the Menu key. Click Save.

Certificates

Certificate basics
Download a certificate from an LDAP certificate server
1. 2. 3. 4. 5. 6. 7. 8. In the device options, click Security Options. Click Certificates. Press the Menu key. Click Fetch Certificates. Specify the search criteria. Press the Menu key. Click Search. Click a certificate.
9. Click Add Certificate to Key Store.
View properties for a certificate
1. In the device options, click Security Options. 2. Click Certificates. 3. Click a certificate.

Certificate properties

Revocation Status: This field displays the revocation status of the certificate at a specified date and time. Trust Status: This field displays the trust status of the certificate chain. A certificate can be explicitly trusted (the certificate itself is trusted), implicitly trusted (the root certificate in the certificate chain is trusted on your BlackBerry device), or not trusted (the certificate is not explicitly trusted and the root certificate in the certificate chain is not trusted or does not exist on your device). Expiration Date: This field displays the date that the certificate issuer specified as the expiration date of the certificate. Certificate Type: This field displays the certificate format. Your device supports X.509 and WTLS certificate formats. Public Key Type: This field displays the standard to which the public key complies. Your device supports RSA, DSA, Diffie-Hellman, and ECC keys. Subject: This field displays information about the certificate subject. Issuer: This field displays information about the certificate issuer. Serial Number: This field displays the certificate serial number in hexadecimal format. Key Usage: This field displays approved uses of the public key. Subject Alt Name: This field displays an alternate email address for the certificate subject, if an alternate email address is available. SHA1 Thumbprint: This field displays the SHA-1 digital thumbprint of the certificate.
MD5 Thumbprint: This field displays the MD5 digital thumbprint of the certificate.
View one type of certificate in the certificate list
1. 2. 3. 4. In the device options, click Security Options. Click Certificates. Press the Menu key. Click one of the following menu items: Show My Certs Show Others Certs Show CA Certs Show Root Certs
To view all the certificates on your BlackBerry device, press the Menu key. Click Show All Certs.

Send a certificate

When you send a certificate, your BlackBerry device sends the public key, but does not send the corresponding private key. 1. 2. 3. 4. 5. In the device options, click Security Options. Click Certificates. Highlight a certificate. Press the Menu key. Click Send via Email or Send via PIN.

Delete a certificate

1. 2. 3. 4. 5. In the device options, click Security Options. Click Certificates. Highlight a certificate. Press the Menu key. Click Delete.

wide area network WAP Wireless Application Protocol WEP Wired Equivalent Privacy WML Wireless Markup Language WPA Wi-Fi Protected Access WTLS Wireless Transport Layer Security

Legal notice

2008 Research In Motion Limited. All rights reserved. BlackBerry, RIM, Research In Motion, SureType and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used as trademarks in the U.S., Canada, and countries around the world. Bluetooth is a trademark of Bluetooth SIG. DataViz and Word to Go are trademarks of DataViz. IBM, Domino, Lotus, and Lotus Notes are trademarks of International Business Machines Corporation. JavaScript is a trademark of Sun Microsystems, Inc. Microsoft and Outlook are trademarks of Microsoft Corporation. Novell and GroupWise are trademarks of Novell, Inc. PGP is a trademark of PGP Corporation. Roxio is a trademark of Sonic Solutions. RSA is a trademark of RSA Security. vCard is a trademark of the Internet Mail Consortium. WiFi, Wi-Fi Protected Access, and WPA are trademarks of the Wi-Fi Alliance. All other trademarks are the properties of their respective owners. Portions of the BlackBerry Device Software are copyright 2007-2008 The FreeType Project (www.freetype.org). All rights reserved. The BlackBerry smartphone and other devices and/or associated software are protected by copyright, international treaties, and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in the U.S. and in various countries around the world. Visit www.rim.com/patents for a list of RIM (as hereinafter defined) patents. This documentation including all documentation incorporated by reference herein such as documentation provided or made available at www.blackberry.com/go/docs is provided or made accessible "AS IS" and "AS AVAILABLE" and without condition, endorsement, guarantee, representation, or warranty of any kind by Research In Motion Limited and its affiliated companies ("RIM") and RIM assumes no responsibility for any typographical, technical, or other inaccuracies, errors, or omissions in this documentation. In order to protect RIM proprietary and confidential information and/or trade secrets, this documentation may describe some aspects of RIM technology in generalized terms. RIM reserves the right to periodically change information that is contained in this documentation; however, RIM makes no commitment to provide any such changes, updates, enhancements, or other additions to this documentation to you in a timely manner or at all. This documentation might contain references to third-party sources of information, hardware or software, products or services including components and content such as content protected by copyright and/or third-party web sites (collectively the "Third Party Products and Services"). RIM does not control, and is not responsible for, any Third Party Products and Services including, without limitation the content, accuracy, copyright compliance, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of Third Party Products and Services. The inclusion of a reference to Third Party Products and Services in this documentation does not imply endorsement by RIM of the Third Party Products and Services or the third party in any way. EXCEPT TO THE EXTENT SPECIFICALLY PROHIBITED BY APPLICABLE LAW IN YOUR JURISDICTION, ALL CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS, OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS OR WARRANTIES OF DURABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, MERCHANTABILITY, MERCHANTABLE QUALITY, NON-INFRINGEMENT, SATISFACTORY QUALITY, OR TITLE, OR ARISING FROM A STATUTE OR CUSTOM OR A COURSE OF DEALING OR USAGE OF TRADE, OR RELATED TO THE DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES REFERENCED HEREIN, ARE HEREBY EXCLUDED. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY BY STATE OR PROVINCE. SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES AND CONDITIONS. TO THE EXTENT PERMITTED BY LAW, ANY IMPLIED WARRANTIES OR CONDITIONS RELATING TO

Note: When you calculate the default length for phone numbers, include your area code and local number, but do not include your country code or the National Direct Dialing prefix.
Set options for dialing extensions
1. 2. 3. 4. In the phone application, press the Menu key. Click Options. Click Smart Dialing. In the Number field, type the main phone number for an organization.

TTY support

In the Wait For field, set how long your BlackBerry device waits before dialing an extension. In the Extension Length field, set the default length for extensions. Press the Menu key. Click Save.
Depending on your wireless service provider, this feature might not be supported.

About TTY support

When you turn on TTY support and you connect your BlackBerry device to a TTY device that operates at 45.45 bits per second, you can make calls to and receive calls from TTY devices. Your BlackBerry device is designed to convert received calls to text that you can read on your TTY device. If your TTY device is designed for use with a 2.5-mm headset jack, you must use an adapter accessory to connect your TTY device to your BlackBerry device. To get an adapter accessory that Research In Motion has approved for use with your BlackBerry device, visit www.shopblackberry.com.

Turn on TTY support

1. 2. 3. 4. 5. 6. 7. From the Home screen, press the Send key. Press the Menu key. Click Options. Click TTY. Change the TTY Mode field to Yes. Press the Menu key. Click Save.
A TTY indicator appears in the device status section of the screen. To turn off TTY support, change the TTY Mode field to No.

Multiple phone numbers

About multiple phone numbers
You can have multiple phone numbers associated with your BlackBerry device if one of the following situations applies: Your wireless service provider has provided you with a SIM card that supports more than one phone number.

Phone options

Your wireless service provider has provided you with a phone number, and your organization has provided you with a BlackBerry MVS Client phone number.
If you have more than one phone number associated with your device, you can switch the phone number that you use as your active phone number. You can receive calls to all phone numbers that are associated with your device, but you make calls using your active phone number only. For example, you cannot place one call on hold and make a second call using another phone number. If your SIM card supports more than one phone number, and you are on a call, you cannot receive a call from the phone number that you are not using. Any calls to the phone number that you are not using will receive a busy signal or will be sent to voice mail. If you have a BlackBerry MVS Client phone number and another phone number, you can receive calls to either phone number even when you are on a call. You can change call waiting, call forwarding, and voice mail options for each phone number associated with your device.

CC to me: Set whether the email message filter applies to email messages that include your email address in the CC field. BCC to me: Set whether the email message filter applies to email messages that include your email address in the BCC field. Importance: Set the importance level of email messages that the email message filter applies to. Sensitivity: Set the sensitivity level of email messages that the email message filter applies to. Action: Set whether email messages that the email message filter applies to are forwarded to your BlackBerry device. If email messages are forwarded, specify whether they are forwarded with high importance or with the email message header only.
Turn on an email message filter
1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Messages icon. Press the Menu key. Click Options. Click Email Filters. Select the check box beside an email message filter. Press the Menu key. Click Save.
Change an email message filter
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. On the Home screen, click the Messages icon. Press the Menu key. Click Options. Click Email Filters. Highlight an email message filter. Press the Menu key. Click Edit. Change the options for the email message filter. Press the Menu key. Click Save.
Prioritize email message filters
1. 2. 3. 4. On the Home screen, click the Messages icon. Press the Menu key. Click Options. Click Email Filters.
Highlight an email message filter. Press the Menu key. Click Move. Click the new location.
Delete an email message filter
1. 2. 3. 4. 5. 6. 7. On the Home screen, click the Messages icon. Press the Menu key. Click Options. Click Email Filters. Highlight an email message filter. Press the Menu key. Click Delete.

Email message options

Check spelling automatically before sending email messages
1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click Spell Check. Select the Spell Check Email Before Sending option. Press the Menu key. Click Save.
Set an out-of-office reply
To perform this task, your BlackBerry device must be associated with an email account that uses a BlackBerry Enterprise Server that supports this feature. For more information, contact your administrator. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. On the Home screen, click the Messages icon. Press the Menu key. Click Options. Click Email Settings. If necessary, change the Message Services field. Change the Use Out Of Office Reply field to Yes. In the text box that appears, type a reply. If you use IBM Lotus Notes, in the Until field, set the date on which the out-of-office reply should turn off. Press the Menu key. Click Save.

Format a media card

If you format a media card, all the files on the media card are deleted. 1. On the Home screen, click the Options icon. 2. Click Memory. 3. Press the Menu key. 4. Click Format.
View the amount of available memory
1. On the Home screen, click the Options icon. 2. To view the amount of memory available for application data or for storing files on a media card, click Memory.

About file encryption

File encryption is designed to protect the data that you store on a media card that can be inserted in your BlackBerry device. You can encrypt the files on your media card using an encryption key that your device generates, a device password, or both. If you encrypt the files using an encryption key that your device generates, you can only access the files on your media card when the media card is inserted in your device. If you encrypt the files using a device password, you can access the files on your media card in any device that you insert your media card into, as long as you know the password for the device.
Encrypt the files on a media card
1. On the Home screen, click the Options icon. 2. Click Memory. 3. Perform one of the following actions: To encrypt files using an encryption key that your device generates, change the Encryption Mode field to Device. To encrypt files using a device password, change the Encryption Mode field to Security Password. To encrypt files using an encryption key and a device password, change the Encryption Mode field to Security Password & Device. 4. Change the Encrypt Media Files field to Yes.
5. Press the Menu key. 6. Click Save. To stop encrypting the files on a media card, change the Encryption Mode field to None.
Related topics Set a device password, 229
Turn off media card support
1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click Memory. Change the Media Card Support field to Off. Press the Menu key. Click Save.
Turn off mass storage mode
1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click Memory. Change the Mass Storage Mode Support field to Off. Press the Menu key. Click Save.
Turn off the mass storage mode prompt
1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click Memory. Change the Auto Enable Mass Storage Mode When Connected field to Yes or No. Press the Menu key. Click Save.
To pause a song or video, press the Mute key. To resume playing a video or song, press the Mute key again. To play the next song in a category, press 6. To play the previous song in a category, press 4. To play the next song in a playlist, press and hold the Volume Up key. To play the previous song in a playlist, press and hold the Volume Down key. To turn on the audio boost feature to amplify the volume for songs, ring tones, and videos, press the Volume Up key until you reach the highest volume setting, and then press the Volume Up key four times quickly. To pan up in a picture, press 2. To pan down in a picture, press 8.

WTLS options

Encryption Strength: Specify whether your browser only accepts and sends data that is encrypted using 128-bit encryption. To accept and send only data that is encrypted using 128-bit encryption, change this field to Strong Only. To accept and send data that is encrypted using 128-bit encryption or 56-bit encryption, change this field to Allow Weak. Prompt for Server Trust: Specify whether a prompt appears when your browser tries to connect to an untrusted content server that your device does not have an authentication certificate for.
Add a trusted content server
Add content servers to your trusted content server list to accelerate the authentication process when you are authenticating with a content server. 1. On the Home screen, click the Options icon. 2. Click Security Options. 3. Click TLS.

Browser push

4. Press the Menu key. 5. Click Add Host. 6. Perform one of the following actions: If the TLS Default field is set to Proxy, in the Host Name field, type the web address for the content server. If the TLS Default field is set to Handheld, in the Host Name field, type the web address for the content server. Set the Certificate field to the client certificate that you want to use to authenticate with the content server. 7. Click OK. 8. Press the Menu key. 9. Click Save.

About browser push

Browser push is designed to push information from a web application to your BlackBerry device as the information becomes available. For example, you can use browser push to receive updates for weather reports, stock quotes, or breaking news. When your device receives an update, a new browser push message might appear in the messages application or an icon on the Home screen might change to indicate that new information is available. The web application might also push updated information to your browser cache without notifying you. If information is pushed to your browser cache, the information is available on your device even when your device is not connected to the wireless network. Your device supports different types of browser push messages. Service loading messages and service indication messages include updated information. Other browser push messages include messages that appear in your browser cache.

Turn off browser push

On the Home screen, click the Options icon. Click Advanced Options. Click Browser Push. Perform one of the following actions: To reject all browser push messages, clear the Enable Push, Enable MDS Push, and Enable WAP Push check boxes. To reject browser push messages through a BlackBerry Enterprise Server or BlackBerry Internet Service, clear the Enable MDS Push check box. To reject browser push messages through WAP gateways, clear the Enable WAP Push check box. 5. Press the Menu key. 6. Click Save. 1. 2. 3. 4.

Browser push options

Process MDS:
Set whether your BlackBerry device accepts browser push messages from the BlackBerry Enterprise Server or BlackBerry Internet Service. MDS Hosts: Set whether your device accepts push messages from all BlackBerry Enterprise Servers or BlackBerry Internet Services, or no BlackBerry Enterprise Servers or BlackBerry Internet Services. Process SMSC: Set whether your device accepts SMS-based browser push messages. SMSC Hosts: Set which SMSC hosts your device accepts browser push messages from. To accept browser push messages from a specific SMSC host, type the phone number for the SMSC host. Process IP: Set whether your device accepts browser push messages that web applications send through a WAP gateway. IP Hosts: Set which WAP gateways your device accepts browser push messages from. To accept browser push messages from a specific IP host, type the IP address for the WAP gateway.
On a web page To switch between Column view and Page view, press the at sign (@) key. To zoom in to a web page, press the comma (,) key. To zoom out from a web page, press the period (.) key. To turn on support for JavaScript, press the Symbol key. To move to a specific web page, press 5. To add a bookmark, press the question mark (?) key. To follow a link, highlight or pause on the link. Press the Enter key. To hide the banner, press the exclamation point (!) key. To view the banner, press the exclamation point (!) key. Navigate a web page To move up a screen, press 3. To move down a screen, press 9. To move to the top of a web page, press 1. To move to the bottom of a web page, press 7.

Browser troubleshooting

No browser is available on my device
Depending on your wireless service plan, this feature might not be supported. Verify that your BlackBerry device is connected to the wireless network.
I cannot set up automatic synchronization for bookmarks
When you add a bookmark, you can only set the Auto Synchronize and Start Time fields if content protection is turned off.
Related topics Protect your device data, 234

Switch contact lists

1. In a contact list, press the Menu key. 2. Click Select Contacts. 3. Click a contact list.
Change the default contact list
1. 2. 3. 4. On the Home screen, click the Options icon. Click Advanced Options. Click Default Services. Change the Contact List (SYNC) field.

Contact list options

Sort contacts or tasks
1. 2. 3. 4. 5. 6. In the contact list or task list, press the Menu key. Click Options. If necessary, click General Options. Change the Sort By field. Press the Menu key. Click Save.
Change the display options for contacts
You can change how your contacts appear in all applications, including the phone, message list, contact list, and calendar. 1. On the Home screen, click the Options icon. 2. Click Language. 3. Change the Name Display field. 4. Press the Menu key. 5. Click Save.
View the number of contacts stored on your device
1. In the contact list, press the Menu key. 2. Click Options. 3. Click a contact list. The Number of Entries field displays the number of contacts that are stored in the contact list.

Calendar

Contact troubleshooting
Custom contact list field data is not appearing on my computer
You can only synchronize the data in a custom contact list field with a text field in the email application on your computer. For example, you cannot add a contact's birthday to a custom contact list field on your BlackBerry device and synchronize it with the email application on your computer, because the birthday field is a date field in the email application on your computer.
Caller ID pictures are not appearing on my device
If your BlackBerry device is associated with a Microsoft Outlook 2000 email account and you add a picture for a contact in the email application on your computer, verify that the file name for the picture is ContactPicture.jpg.

Calendar basics

About calendar views
You can view your appointments and meetings in one of four calendar views. Day, Week, and Month views display all your appointments and meetings for the selected time period. Agenda view displays all your scheduled appointments and meetings in a list. Agenda view also displays free time that you have between appointments.

Switch calendar views

1. On the Home screen, click the Calendar icon. 2. Press the Menu key. 3. Click a view.

Move around a calendar

1. On the Home screen, click the Calendar icon. 2. Press the Menu key. 3. Perform one of the following actions: To move to a specific date, click Go To Date. To move to the current date, click Today. To move forward or back by a time period, click Prev or Next.

Change an AutoText entry

1. 2. 3. 4. 5. 6. On the Home screen, click the Options icon. Click AutoText. Click an AutoText entry. Change the AutoText entry. Press the Menu key. Click Save.

Delete an AutoText entry

1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click AutoText. Highlight an AutoText entry. Press the Menu key. Click Delete.

Undo an AutoText change

Press the Backspace/Delete key twice.
To insert a period, press the Space key twice. The next letter is capitalized. To capitalize a letter, hold the letter key until the capitalized letter appears. To type the alternate character on a key, press the Alt key and the character key. To type an accented or special character, hold the letter key and roll the trackball to the left or right. Click a selected character. For example, to type , hold 3 and roll the trackball to the left until is highlighted. Click the trackball. To type a number in a number field, press a number key. You do not need to press the Alt key. To type a number in a text field, hold the Alt key and press the number key. To type a letter in a number field, hold the Alt key and use the multi-tap input method. To turn on NUM lock, hold the Shift key and press the Alt key. To turn off NUM lock, press the Alt key. To type a long word quickly, type part of the word. In the list that appears when you type, highlight an item with the same initial letters as the word that you want to type. Roll the trackball to the right. In the second list that appears on the screen, highlight the word that you want to type. Press the Enter key.
Insert symbols To insert an at sign (@) or a period (.) in an email address field, press the Space key. To type a symbol, press the Symbol key. To view more symbols, press the Symbol key again. Type the letter that appears below the symbol. Work with text

Typing troubleshooting

To highlight a line of text, press the Shift key and roll the trackball up or down. To highlight text character by character, hold the Shift key and roll the trackball left or right. To cancel a text selection, press the Escape key. To cut highlighted text when typing, press the Shift key and the Backspace/Delete key. To copy highlighted text when typing, press the Alt key and click the trackball. To paste highlighted text when typing, press the Shift key and click the trackball.

I cannot type a password

Verify that you are using the multi-tap input method.
Related topics Type text using multi-tap, 154
SureType technology does not recognize a word
Use the list that appears when you type to help you build words that SureType technology does not recognize. Press the letter key for the first letter in the word once. Highlight a letter in the list. Press the letter key for the next letter in the word once. Highlight a letter combination. Click the trackball. Continue typing the word.

I cannot check spelling

You can only check spelling in English, French, German, Italian, Spanish, Dutch, and Brazilian Portuguese. You can only check the spelling of text that you type.

Language

Change the display language
To perform this task, you must have more than one language on your BlackBerry device. For more information, contact your wireless service provider or administrator. 1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click Language. Change the Language field. Press the Menu key. Click Save.

Add a display language

You can add a display language using the application loader tool of the BlackBerry Desktop Manager. For more information about adding applications, including display languages, see the BlackBerry Desktop Software Online Help.
Delete a display language
In the setup wizard, complete the instructions on the Language removal screen.
To perform this task, you must have more than one language on your BlackBerry device. For more information, contact your wireless service provider or administrator.

1. 2. 3. 4. 5.

On the Home screen, click the Options icon. Click Language. Change the Input Language field. Press the Menu key. Click Save.
To perform this task, you must have more than one language on your BlackBerry device. For more information, contact your wireless service provider or administrator. 1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click Language. Change the Voice Dialing Language field. Press the Menu key. Click Save.
Use a shortcut to switch typing input languages while you type
To perform this task, you must have more than one language on your BlackBerry device. For more information, contact your wireless service provider or administrator. 1. On the Home screen, click the Options icon. 2. On the Language screen, verify whether the Input Language Selection Shortcut field is set to Alt-Enter or Shift-Space. 3. Perform one of the following actions: If the Input Language Selection Shortcut field is set to Alt-Enter, while typing hold the Alt key and press the Enter key. Continue to hold the Alt key and click a language. If the Input Language Selection Shortcut field is set to Shift-Space, while typing hold the Shift key and press the Space key. Continue to hold the Shift key and click a language.

Change options for notifications on the external display
When the flip is closed, notification for items such as new messages, phone calls, or calendar reminders, appears on the external display. 1. In the device options, click External Notifications. 2. Perform any of the following actions: To exclude notification details, such as the contact and subject line for a message, change the Display Notification Details field to Never. To prevent reviews of past notifications, change the Manual Review Mode field to Off. To exclude preview text in message notifications, change the Display Message Preview field to No. To change the duration that notifications appear on the screen, change the Notification Duration field. To prevent backlighting from turning on when you receive a notification, change the Automatic Backlight field to No. 3. Press the Menu key. 4. Click Save.

Keyboard options

Turn off trackball sounds
1. On the Home screen, click the Options icon. 2. Click Screen/Keyboard.

Themes

3. Set the Audible Roll field to Mute. 4. Press the Menu key. 5. Click Save. To turn on trackball sounds again, set the Audible Roll field to Click.
Assign an application to a Convenience key
Your BlackBerry device has one Convenience key on the left side of the device and one on the right side that you can use when the flip is open. Depending on your theme, you might not be able to change the application that is assigned to a Convenience key. 1. On the Home screen, click the Options icon. 2. Click Screen/Keyboard. 3. Change the Right Side Convenience Key Opens or Left Side Convenience Key Opens fields. 4. Press the Menu key. 5. Click Save.
Set the trackball sensitivity
You can set how the trackball responds to your touch. A high sensitivity level requires less pressure than a lower sensitivity level. 1. On the Home screen, click the Options icon. 2. Click Screen/Keyboard. 3. Set the Horizontal Sensitivity and Vertical Sensitivity fields. 4. Press the Menu key. 5. Click Save.

About themes

Depending on your wireless service provider, you might be able to set a theme on your BlackBerry device that changes how items such as applications, indicators, words, and icons appear. Themes might be preloaded on your device, or you might be able to download themes that are in.cod file format.

Prevent your device from connecting to a Wi-Fi network
1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click Wi-Fi Connections. Highlight a Wi-Fi profile. Press the Menu key. Click Disable.
To allow your BlackBerry device to connect to the Wi-Fi network again, press the Menu key. Click Enable.

Delete a Wi-Fi profile

1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click Wi-Fi Connections. Highlight a Wi-Fi profile. Press the Menu key. Click Delete.
Install a root certificate on your computer
Depending on the Wi-Fi network that you want to connect to, you might need to install the root certificate for the certificate authority server that created the certificate for the authentication server. For more information, contact your administrator. 1. Download the root certificate from the certificate authority server to your computer. 2. On your computer, right-click the root certificate. Click Install certificate. 3. Click Next. 4. Click Place all certificates in the following store. 5. Click Browse. 6. Click Trusted Root Certification Authorities.
Advanced Wi-Fi connection settings
7. Click OK. 8. Click Finish. 9. In the Security Warning dialog box, click Yes. If the root certificate contains multiple certificates, all the certificates are installed on your computer. To install the root certificate on your BlackBerry device, use the certificate synchronization tool of the BlackBerry Desktop Manager to synchronize the root certificate between your device and your computer.

Change a Wi-Fi profile

1. 2. 3. 4. 5. 6. 7. 8. On the Home screen, click the Options icon. Click Wi-Fi Connections. Highlight a Wi-Fi profile. Press the Menu key. Click Edit. Change the Wi-Fi profile options. Press the Menu key. Click Save.
Wi-Fi profile connection options
Name: Type a name for the Wi-Fi profile. SSID: Type the Wi-Fi network name. Band type: Set the Wi-Fi network type. If you do not know the network type, do not change this field. Prompt before connection: Set whether a prompt appears before your BlackBerry device connects to the Wi-Fi network. Allow inter-access point handover: Set whether your device remains connected to the Wi-Fi network when you move between wireless access points. VPN: If necessary, set a VPN profile to use with the Wi-Fi profile.

Security Type: Set the security type that the Wi-Fi network supports. Select WEP key: Set the type of WEP key for the Wi-Fi network. WEP key: Type the WEP key for the Wi-Fi network in hexadecimal format. Pre-Shared Key: Type the WPA Personal pass phrase for the Wi-Fi network. User name: If necessary, type the user name that you use to connect to the Wi-Fi network. User password: If necessary, type the user password that you use to connect to the Wi-Fi network. CA certificate: Set the root certificate that your BlackBerry device should use to verify that it is connecting to the correct Wi-Fi network. Client certificate: Set the authentication certificate that your device should use to connect to the Wi-Fi network. Inner link security: If necessary, set the security protocol that the Wi-Fi network supports for its inner authentication method. Use hard token: Set whether you use a hardware token to connect to the Wi-Fi network. Token serial number: If you use a software token to connect to the Wi-Fi network, set the token serial number. Server subject for certificate validation: If necessary, type the server subject name your device should use to verify that it is connecting to the correct Wi-Fi network. Server SAN for certificate validation: If necessary, type the server SAN your device should use to verify that it is connecting to the correct Wi-Fi network. IMSI: If your SIM card has more than one IMSI, set the IMSI that you use to connect to the Wi-Fi network.

UMA connection settings

Wi-Fi profile IP and DNS options
Automatically obtain IP address and DNS: Set whether your BlackBerry device receives a routable IP address, a subnet mask, DNS settings, and a gateway address from the WiFi network. IP Address: Type the IP address for your device. Subnet mask: Type the subnet mask for the wireless access point to which your device should connect. Primary DNS: Type the primary DNS to which your device should connect. Secondary DNS: Type the secondary DNS to which your device should connect. Default gateway address: Type the default gateway IP address to which your device should connect. Domain suffix: Type the domain that your device uses to resolve host names into IP addresses.
About connecting to a Wi-Fi network for UMA
Depending on your wireless service provider, you might be able to make calls, send and receive email, PIN, SMS text, and MMS messages, and visit web pages using UMA. Your device must be connected to a Wi-Fi network to use UMA. For more information, contact your wireless service provider. You can connect to a Wi-Fi network without saving the connection information, or you can save the connection information in a Wi-Fi profile.
Change your preferred network type
1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click Network. Change the Connection Preference field. Press the Menu key. Click Save.

View the icon for the memory cleaning application on the Home screen
1. 2. 3. 4. 5. 6. On the Home screen, click the Options icon. Click Security Options. Click Memory Cleaning. Change the Show Icon on Home Screen field to Yes. Press the Menu key. Click Save.

Certificates

Certificate basics
Download a certificate from an LDAP certificate server
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. On the Home screen, click the Options icon. Click Security Options. Click Certificates. Press the Menu key. Click Fetch Certificates. Specify the search criteria. Press the Menu key. Click Search. Click a certificate. Click Add Certificate to Key Store.
View properties for a certificate
1. 2. 3. 4. On the Home screen, click the Options icon. Click Security Options. Click Certificates. Click a certificate.

Certificate properties

Revocation Status: This field displays the revocation status of the certificate at a specified date and time. Trust Status: This field displays the trust status of the certificate chain. A certificate can be explicitly trusted (the certificate itself is trusted), implicitly trusted (the root certificate in the certificate chain is trusted on your BlackBerry device), or not trusted (the certificate is not explicitly trusted and the root certificate in the certificate chain is not trusted or does not exist on your device). Expiration Date: This field displays the date that the certificate issuer specified as the expiration date of the certificate. Certificate Type: This field displays the certificate format. Your device supports X.509 and WTLS certificate formats. Public Key Type:
This field displays the standard to which the public key complies. Your device supports RSA, DSA, Diffie-Hellman, and ECC keys. Subject: This field displays information about the certificate subject. Issuer: This field displays information about the certificate issuer. Serial Number: This field displays the certificate serial number in hexadecimal format. Key Usage: This field displays approved uses of the public key. Subject Alt Name: This field displays an alternate email address for the certificate subject, if an alternate email address is available. SHA1 Thumbprint: This field displays the SHA-1 digital thumbprint of the certificate. MD5 Thumbprint: This field displays the MD5 digital thumbprint of the certificate.
View one type of certificate in the certificate list
1. 2. 3. 4. 5. On the Home screen, click the Options icon. Click Security Options. Click Certificates. Press the Menu key. Click one of the following menu items: Show My Certs Show Others Certs Show CA Certs Show Root Certs
To view all the certificates on your BlackBerry device, press the Menu key. Click Show All Certs.

Send a certificate

When you send a certificate, your BlackBerry device sends the public key, but does not send the corresponding private key. 1. On the Home screen, click the Options icon. 2. Click Security Options. 3. Click Certificates. 4. Highlight a certificate. 5. Press the Menu key.

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